Magtek eDynamo Installation And Operation Manual

eDynamo

Secure Card Reader Authenticator
Installation and Operation Manual

October 2018

Manual Part Number:

D998200110-23

REGISTERED TO ISO 9001:2015

MagTek I 1710 Apollo Court I Seal Beach, CA 90740 I Phone: [phone] I Technical Support: [phone]

www.magtek.com

Copyright © 2006 - 2018 MagTek, Inc.
Printed in the United States of America

Information in this publication is subject to change without notice and may contain technical inaccuracies
or graphical discrepancies. Changes or improvements made to this product will be updated in the next
publication release. No part of this document may be reproduced or transmitted in any form or by any
means, electronic or mechanical, for any purpose, without the express written permission of MagTek, Inc.

MagTek® is a registered trademark of MagTek, Inc.
MagnePrint® is a registered trademark of MagTek, Inc.
MagneSafe® is a registered trademark of MagTek, Inc.
Magensa™ is a trademark of MagTek, Inc.

AAMVA™ is a trademark of AAMVA.
The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any
use of such marks by MagTek is under license.
American Express® and EXPRESSPAY FROM AMERICAN EXPRESS® are registered trademarks of
American Express Marketing & Development Corp.
D-PAYMENT APPLICATION SPECIFICATION® is a registered trademark to Discover Financial
Services CORPORATION
MasterCard® is a registered trademark and PayPass™ and Tap & Go™ are trademarks of MasterCard
International Incorporated.
Visa® and Visa payWave® are registered trademarks of Visa International Service Association.
ANSI®, the ANSI logo, and numerous other identifiers containing "ANSI" are registered trademarks,
service marks, and accreditation marks of the American National Standards Institute (ANSI).
EMV® is a registered trademark in the U.S. and other countries and an unregistered trademark elsewhere.
The EMV trademark is owned by EMVCo, LLC. The EMVCo Contactless Indicator mark, consisting of
four graduating arcs, is a trademark owned by and used with permission of EMVCo, LLC. The EMVCo
Contactless Symbol is a trademark owned by and used with permission of EMVCo, LLC.
ISO® is a registered trademark of the International Organization for Standardization.
PCI Security Standards Council® is a registered trademark of the PCI Security Standards Council, LLC.
UL™ and the UL logo are trademarks of UL LLC.

Google Play™ store and Android™ platform are trademarks of Google Inc.

Apple®, Apple Pay®, OS X®, iPhone®, iPad®, iPad Air®, iPad Pro®, Lightning®, Mac®, and
macOS® are trademarks of Apple Inc., registered in the U.S. and other countries. App Store® is a
service mark of Apple Inc., registered in the U.S. and other countries. iPad mini™ is a trademark of
Apple, Inc. IOS is a trademark or registered trademark of Cisco in the U.S. and other countries and is
used by Apple Inc. under license.

Microsoft®, Windows® and .NET® are registered trademarks of Microsoft Corporation.

All other trademarks, system names, product names, and trade names are the property of their respective
owners.

eDynamo| Secure Card Reader Authenticator | Installation and Operation Manual

Page 2 of 34 (D998200110-23)

Table 0-1 - Revisions

Rev Number

Date

Notes

10

Oct 23, 2015

Initial Release

11

Oct 26, 2015

Minor fix to Appendix A

12

Nov 04, 2015

Add to Appendix A, other minor cleanup

13

Jan 15, 2016

Add firmware update status to Table 4-1

20

Jun 15, 2016

Update LED and pairing behavior; general cleanup and
clarification

21

Jun 12, 2017

Update section 3.3 Bluetooth LE pairing instructions for iOS,
Android, Windows 10 v1703 and above; misc. clarifications and
corrections

22

Jul 6, 2017

Add supporting information about tamper; Update third-party
copyrights; Misc. clarifications and corrections

23

Oct 30, 2018

Expand section 3.2 About Power; Add section 2 Handling and
Storage; Appendix A Technical Specifications clarify shelf
life and battery life, update tested operating systems; Misc.
clarifications and corrections

eDynamo| Secure Card Reader Authenticator | Installation and Operation Manual

Page 3 of 34 (D998200110-23)

LIMITED WARRANTY

MagTek warrants that the products sold pursuant to this Agreement will perform in accordance with

MagTek’s published specifications. This warranty shall be provided only for a period of one year from

the date of the shipment of the product from MagTek (the “Warranty Period”). This warranty shall apply

only to the “Buyer” (the original purchaser, unless that entity resells the product as authorized by

MagTek, in which event this warranty shall apply only to the first repurchaser).

During the Warranty Period, should this product fail to conform to MagTek’s specifications, MagTek

will, at its option, repair or replace this product at no additional charge except as set forth below. Repair
parts and replacement products will be furnished on an exchange basis and will be either reconditioned or
new. All replaced parts and products become the property of MagTek. This limited warranty does not
include service to repair damage to the product resulting from accident, disaster, unreasonable use,
misuse, abuse, negligence, or modification of the product not authorized by MagTek. MagTek reserves
the right to examine the alleged defective goods to determine whether the warranty is applicable.

Without limiting the generality of the foregoing, MagTek specifically disclaims any liability or warranty
for goods resold in other than MagTek’s original packages, and for goods modified, altered, or treated
without authorization by MagTek.

Service may be obtained by delivering the product during the warranty period to MagTek (1710 Apollo
Court, Seal Beach, CA 90740). If this product is delivered by mail or by an equivalent shipping carrier,
the customer agrees to insure the product or assume the risk of loss or damage in transit, to prepay
shipping charges to the warranty service location, and to use the original shipping container or equivalent.
MagTek will return the product, prepaid, via a three (3) day shipping service. A Return Material

Authorization (“RMA”) number must accompany all returns. Buyers may obtain an RMA number by

contacting MagTek Support Services at [phone].

EACH BUYER UNDERSTANDS THAT THIS MAGTEK PRODUCT IS
OFFERED AS-IS. MAGTEK MAKES NO OTHER WARRANTY, EXPRESS OR
IMPLIED, AND MAGTEK DISCLAIMS ANY WARRANTY OF ANY OTHER
KIND, INCLUDING ANY WARRANTY OF MERCHANTABILITY OR FITNESS
FOR A PARTICULAR PURPOSE.

IF THIS PRODUCT DOES NOT CONFORM TO MAGTEK’S
SPECIFICATIONS, THE SOLE REMEDY SHALL BE REPAIR OR
REPLACEMENT AS PROVIDED ABOVE. MAGTEK’S LIABILITY, IF ANY,
SHALL IN NO EVENT EXCEED THE TOTAL AMOUNT PAID TO MAGTEK
UNDER THIS AGREEMENT. IN NO EVENT WILL MAGTEK BE LIABLE TO
THE BUYER FOR ANY DAMAGES, INCLUDING ANY LOST PROFITS, LOST
SAVINGS, OR OTHER INCIDENTAL OR CONSEQUENTIAL DAMAGES
ARISING OUT OF THE USE OF, OR INABILITY TO USE, SUCH PRODUCT,
EVEN IF MAGTEK HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH
DAMAGES, OR FOR ANY CLAIM BY ANY OTHER PARTY.

eDynamo| Secure Card Reader Authenticator | Installation and Operation Manual

Page 4 of 34 (D998200110-23)

LIMITATION ON LIABILITY

EXCEPT AS PROVIDED IN THE SECTIONS RELATING TO MAGTEK’S LIMITED WARRANTY,
MAGTEK’S LIABILITY UNDER THIS AGREEMENT IS LIMITED TO THE CONTRACT PRICE OF

THIS PRODUCT.

MAGTEK MAKES NO OTHER WARRANTIES WITH RESPECT TO THE PRODUCT, EXPRESSED
OR IMPLIED, EXCEPT AS MAY BE STATED IN THIS AGREEMENT, AND MAGTEK
DISCLAIMS ANY IMPLIED WARRANTY, INCLUDING WITHOUT LIMITATION ANY IMPLIED
WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

MAGTEK SHALL NOT BE LIABLE FOR CONTINGENT, INCIDENTAL, OR CONSEQUENTIAL
DAMAGES TO PERSONS OR PROPERTY. MAGTEK FURTHER LIMITS ITS LIABILITY OF ANY
KIND WITH RESPECT TO THE PRODUCT, INCLUDING NEGLIGENCE ON ITS PART, TO THE
CONTRACT PRICE FOR THE GOODS.

MAGTEK’S SOLE LIABILITY AND BUYER’S EXCLUSIVE REMEDIES ARE STATED IN THIS
SECTION AND IN THE SECTION RELATING TO MAGTEK’S LIMITED WARRANTY.

FCC WARNING STATEMENT

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant
to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may cause harmful interference
to radio communications. However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or television reception, which can
be determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:

 Reorient or relocate the receiving antenna.
 Increase the separation between the equipment and receiver.
 Connect the equipment to an outlet on a different circuit than the receiver.
 Consult the dealer or an experienced radio/TV technician for help.

FCC COMPLIANCE STATEMENT

This device complies with Part 15 of the FCC Rules. Operation of this device is subject to the following
two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any
interference received, including interference that may cause undesired operation.

CUR/UR

This product is recognized per Underwriter Laboratories and Canadian Underwriter Laboratories 1950.

CANADIAN DOC STATEMENT

This digital apparatus does not exceed the Class B limits for radio noise from digital apparatus set out in
the Radio Interference Regulations of the Canadian Department of Communications.

Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les limites applicables aux
appareils numériques de la classe B prescrites dans le Réglement sur le brouillage radioélectrique édicté
par le ministère des Communications du Canada.

eDynamo| Secure Card Reader Authenticator | Installation and Operation Manual

Page 5 of 34 (D998200110-23)

This Class B digital apparatus complies with Canadian ICES-003.

Cet appareil numérique de la classe B est conformé à la norme NMB-003 du Canada.

CE STANDARDS

Testing for compliance with CE requirements was performed by an independent laboratory. The unit
under test was found compliant with standards established for Class B devices.

UL/CSA

This product is recognized per Underwriter Laboratories and Canadian Underwriter Laboratories 1950.

ROHS STATEMENT

When ordered as RoHS compliant, this product meets the Electrical and Electronic Equipment (EEE)
Reduction of Hazardous Substances (RoHS) European Directive 2002/95/EC. The marking is clearly

recognizable, either as written words like “Pb-free,” “lead-free,” or as another clear symbol ( ).

eDynamo| Secure Card Reader Authenticator | Installation and Operation Manual

Page 6 of 34 (D998200110-23)

0 - Table of Contents

Table of Contents

Limited Warranty .............................................................................................................................................. 4

FCC WARNING STATEMENT ............................................................................................................................. 5

FCC COMPLIANCE STATEMENT ....................................................................................................................... 5

CUR/UR............................................................................................................................................................... 5

CANADIAN DOC STATEMENT ........................................................................................................................... 5

CE STANDARDS ................................................................................................................................................. 6

UL/CSA ............................................................................................................................................................... 6

RoHS STATEMENT ............................................................................................................................................. 6

Table of Contents .............................................................................................................................................. 7

1 Introduction ............................................................................................................................................... 9

1.1 About eDynamo ................................................................................................................................ 9

1.2 About eDynamo Components ...................................................................................................... 10

1.3 About Terminology ......................................................................................................................... 10

1.4 About Solution Planning................................................................................................................ 11

2 Handling and Storage ............................................................................................................................ 12

2.1 Handling to Avoid Damage ........................................................................................................... 12

2.2 Handling to Avoid Accidental Tamper ......................................................................................... 12

3 Installation ............................................................................................................................................... 13

3.1 About Host Software ...................................................................................................................... 13

3.2 About Power .................................................................................................................................... 13

3.2.1 How to Charge the Battery ................................................................................................... 14

3.2.2 How to Turn Bluetooth LE Advertising On and Off ............................................................ 14

3.3 About Connecting eDynamo to a Host ........................................................................................ 15

3.3.1 How to Connect eDynamo to a Host Computer via USB .................................................. 15

3.3.2 How to Connect eDynamo to an iOS Host via Bluetooth LE ............................................ 16

3.3.3 How to Connect eDynamo to an Android Host via Bluetooth LE .................................... 18

3.3.4 How to Connect eDynamo to a Windows 8.1 or Windows 10 Host [Version 1607 or

Below] via Bluetooth LE (Windows Drivers) ........................................................................................ 19

3.3.5 How to Connect eDynamo to a Windows 10 Host [Version 1703 or Above] via

Bluetooth LE (Windows Drivers) ........................................................................................................... 22

3.4 How to Mount eDynamo ................................................................................................................ 23

4 Operation ................................................................................................................................................. 25

4.1 About Operating Modes ................................................................................................................. 25

4.2 About the Status LEDs ................................................................................................................... 26

4.3 Card Reading .................................................................................................................................. 28

5 Maintenance ............................................................................................................................................ 30

6 Developing Custom Software ............................................................................................................... 31

eDynamo| Secure Card Reader Authenticator | Installation and Operation Manual

Page 7 of 34 (D998200110-23)

0 - Table of Contents

6.1 USB-Based Custom Software ....................................................................................................... 31

6.2 Bluetooth LE-based Custom Software and Apps ....................................................................... 31

6.3 For More Information ..................................................................................................................... 31

Appendix A Technical Specifications ....................................................................................................... 32

eDynamo| Secure Card Reader Authenticator | Installation and Operation Manual

Page 8 of 34 (D998200110-23)

1 - Introduction

1 Introduction

1.1 About eDynamo

eDynamo, MagTek’s newest secure card reader authenticator (SCRA), gives users the flexibility needed
to securely accept a variety of payment card technologies. Whether accepting a traditional magnetic
stripe card or a contact EMV card, eDynamo gives merchants the ability to connect via USB or Bluetooth
Smart (Bluetooth LE), delivering one reader for mobile or stationary needs. This design leads to saving
the user money on a single, low-cost, yet highly secure device.

The dual interface delivers compatibility for traditional Microsoft Windows computers in addition to
Bluetooth Smart (Bluetooth LE) compatible tablets and smartphones. The low energy consumption
extends the life of its rechargeable battery when interfacing via Bluetooth LE, and the USB wired
connection keeps eDynamo up and running without worrying about battery life. eDynamo is a flexible,
reliable, and secure card reading solution.

Ideal for merchants and financial institutions, eDynamo offers the MagneSafe Security Architecture with
the convenience of a Bluetooth interface. This powerful combination assures card data protection,
transaction security and convenience needed to secure mobile applications with strong encryption and
proven card authentication.

eDynamo product features include:

 EMV L1 and L2 (contact only)
 Rechargeable battery with 5-year life
 Red/Green/Amber General Status LED
 Blue Bluetooth Status LED
 Built-in lanyard attachment
 Open standards-based encryption 3DES (TDEA)
 DUKPT Key Management
 MagnePrint® Card Authentication
 Unique non-changeable device serial number
 Immediate card data tokenization
 Device/host authentication
 Time bound session IDs
 Ergonomic design simplifies card swiping
 No cable to interfere with reader grip
 Convenient battery charging via industry standard USB cables
 Allows over 1000 card swipes or insertions between charges

eDynamo| Secure Card Reader Authenticator | Installation and Operation Manual

Page 9 of 34 (D998200110-23)

1 - Introduction

1.2 About eDynamo Components

The major components of eDynamo are shown in Figure 1-1.

Figure 1-1 – eDynamo Major Components

1.3 About Terminology

In this document, eDynamo is referred to as the device. It is designed to be connected to a host, which is
a piece of general-purpose electronic equipment which can send commands and data to, and receive data
from, the device. Host types include PC computers/laptops, tablets, and smartphones. Generally, the host
must have software installed that communicates with the device and is capable of processing
transactions. During a transaction, the host and its software interact with the operator, such as a cashier
or bank teller, while the device interacts with the cardholder.

eDynamo| Secure Card Reader Authenticator | Installation and Operation Manual

Page 10 of 34 (D998200110-23)

1 - Introduction

1.4 About Solution Planning

A smooth deployment of an eDynamo solution requires some up-front planning and decision-making:
 Determine what type of host eDynamo will connect to. This can be a computer with a USB port or a

host with Bluetooth 4.0 hardware that supports Bluetooth LE. When planning, include any additional
support or devices required by the host, such as physical locations, mounting, and power connections.

 Determine what software will be installed on the host and how it will be configured. Software can

include operating system, transaction processing software, security software, and so on. Include any
additional support required by the software, such as network connections.

 Select which connection type the solution will use. eDynamo can connect physically via USB or via

Bluetooth LE, and logically as a vendor-defined HID device or GATT device, respectively.

 Determine how eDynamo should be configured, and specify that when you order devices. For

example, although eDynamo comes with factory default passwords, it is a good idea to choose and set
non-default passwords early in the planning process, or request non-default passwords when ordering
devices.

 Determine what the solution will use as a primary power source. eDynamo can be powered by a

USB host through the USB port, or can be powered by its internal rechargeable battery.

 Determine the battery recharge schedule(s). For example, in high-traffic mission-critical solutions,

it may be appropriate to keep a spare device configured and charged for fast swap-out.

 Determine how eDynamo will be physically presented to the cardholder. This includes whether the

device will be handheld or mounted to a countertop. When planning placement, be sure to consider
the connection type and power source. For example, if the primary data connection is USB, the
mounting location should be within reasonable USB cabling distance from the USB host.

 Determine how eDynamo will be branded. The optional docking station offers a recessed location

for adding custom-branded labels. For details, see MagTek document D998200109 eDynamo
Docking Station Custom Label Artwork Specifications.

eDynamo| Secure Card Reader Authenticator | Installation and Operation Manual

Page 11 of 34 (D998200110-23)