Magtek DynaWave Installation And Operation Manual

DynaWave
OEM Contactless NFC Module
Installation and Operation Manual
Document Number:
D998200265-10
REGISTERED TO ISO 9001:2015
MagTek I 1710 Apollo Court I Seal Beach, CA 90740 I Phone: (562) 546-6400 I Technical Support: (888) 624-8350
www.magtek.com
Copyright © 2006 - 2018 MagTek, Inc. Printed in the United States of America
INFORMATION IN THIS PUBLICATION IS SUBJECT TO CHANGE WITHOUT NOTICE AND MAY CONTAIN TECHNICAL INACCURACIES OR GRAPHICAL DISCREPANCIES. CHANGES OR IMPROVEMENTS MADE TO THIS PRODUCT WILL BE UPDATED IN THE NEXT PUBLICATION RELEASE. NO PART OF THIS DOCUMENT MAY BE REPRODUCED OR TRANSMITTED IN ANY FORM OR BY ANY MEANS, ELECTRONIC OR MECHANICAL, FOR ANY PURPOSE, WITHOUT THE EXPRESS WRITTEN PERMISSION OF MAGTEK, INC.
MagTek® is a registered trademark of MagTek, Inc. MagnePrint® is a registered trademark of MagTek, Inc.
Magensa™ is a trademark of MagTek, Inc. MagneSafe™ is a trademark of MagTek, Inc.
AAMVA™ is a trademark of AAMVA. American Express® and EXPRESSPAY FROM AMERICAN EXPRESS® are registered trademarks of American Express Marketing & Development Corp. D-PAYMENT APPLICATION SPECIFICATION® is a registered trademark to Discover Financial Services CORPORATION MasterCard® is a registered trademark and PayPass and Tap & Go are trademarks of MasterCard International Incorporated. Visa® and Visa payWave® are registered trademarks of Visa International Service Association. ANSI®, the ANSI logo, and numerous other identifiers containing "ANSI" are registered trademarks, service marks, and accreditation marks of the American National Standards Institute (ANSI). EMV® is a registered trademark in the U.S. and other countries and an unregistered trademark elsewhere. The EMV trademark is owned by EMVCo, LLC. The Contactless Indicator mark, consisting of four graduating arcs, is a trademark owned by and used with permission of EMVCo, LLC. ISO® is a registered trademark of the International Organization for Standardization. UL™ and the UL logo are trademarks of UL LLC.
Google Play™ store and Android™ platform are trademarks of Google Inc. Samsung Pay® is a registered trademark of Samsung Electronics Co., Ltd.
Apple Pay®, OS X®, iPod touch®, iPhone®, iPod®, and Mac® are registered trademarks of Apple Inc., registered in the U.S. and other countries. App StoreSM is a service mark of Apple Inc., registered in the U.S. and other countries. iPad™ and iPad mini™ are trademarks of Apple, Inc. IOS is a trademark or registered trademark of Cisco in the U.S. and other countries and is used by Apple Inc. under license. Microsoft® and Windows® are registered trademarks of Microsoft Corporation.
Microsoft®, Windows® and .NET® are registered trademarks of Microsoft Corporation.
All other trademarks, system names, product names, and trade names are the property of their respective owners.
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Table 0-1 - Revisions
Rev Number
Date
Notes
10
Sep 26, 2018
Initial release
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LIMITED WARRANTY
MagTek warrants that the products sold pursuant to this Agreement will perform in accordance with
MagTek’s published specifications. This warranty shall be provided only for a period of one year from
the date of the shipment of the product from MagTek (the “Warranty Period”). This warranty shall apply
only to the “Buyer” (the original purchaser, unless that entity resells the product as authorized by
MagTek, in which event this warranty shall apply only to the first repurchaser).
During the Warranty Period, should this product fail to conform to MagTek’s specifications, MagTek will, at its option, repair or replace this product at no additional charge except as set forth below. Repair parts and replacement products will be furnished on an exchange basis and will be either reconditioned or new. All replaced parts and products become the property of MagTek. This limited warranty does not include service to repair damage to the product resulting from accident, disaster, unreasonable use, misuse, abuse, negligence, or modification of the product not authorized by MagTek. MagTek reserves the right to examine the alleged defective goods to determine whether the warranty is applicable.
Without limiting the generality of the foregoing, MagTek specifically disclaims any liability or warranty
for goods resold in other than MagTek’s original packages, and for goods modified, altered, or treated
without authorization by MagTek.
Service may be obtained by delivering the product during the warranty period to MagTek (1710 Apollo Court, Seal Beach, CA 90740). If this product is delivered by mail or by an equivalent shipping carrier, the customer agrees to insure the product or assume the risk of loss or damage in transit, to prepay shipping charges to the warranty service location, and to use the original shipping container or equivalent. MagTek will return the product, prepaid, via a three (3) day shipping service. A Return Material Authorization (“RMA”) number must accompany all returns. Buyers may obtain an RMA number by contacting MagTek Support Services at (888) 624-8350.
EACH BUYER UNDERSTANDS THAT THIS MAGTEK PRODUCT IS OFFERED AS-IS. MAGTEK MAKES NO OTHER WARRANTY, EXPRESS OR IMPLIED, AND MAGTEK DISCLAIMS ANY WARRANTY OF ANY OTHER KIND, INCLUDING ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
IF THIS PRODUCT DOES NOT CONFORM TO MAGTEK’S SPECIFICATIONS, THE SOLE REMEDY SHALL BE REPAIR OR REPLACEMENT AS PROVIDED ABOVE. MAGTEK’S LIABILITY, IF ANY, SHALL IN NO EVENT EXCEED THE TOTAL AMOUNT PAID TO MAGTEK UNDER THIS AGREEMENT. IN NO EVENT WILL MAGTEK BE LIABLE TO THE BUYER FOR ANY DAMAGES, INCLUDING ANY LOST PROFITS, LOST SAVINGS, OR OTHER INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OF, OR INABILITY TO USE, SUCH PRODUCT, EVEN IF MAGTEK HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, OR FOR ANY CLAIM BY ANY OTHER PARTY.
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LIMITATION ON LIABILITY
EXCEPT AS PROVIDED IN THE SECTIONS RELATING TO MAGTEK’S LIMITED WARRANTY, MAGTEK’S LIABILITY UNDER THIS AGREEMENT IS LIMITED TO THE CONTRACT PRICE OF
THIS PRODUCT.
MAGTEK MAKES NO OTHER WARRANTIES WITH RESPECT TO THE PRODUCT, EXPRESSED OR IMPLIED, EXCEPT AS MAY BE STATED IN THIS AGREEMENT, AND MAGTEK DISCLAIMS ANY IMPLIED WARRANTY, INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
MAGTEK SHALL NOT BE LIABLE FOR CONTINGENT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES TO PERSONS OR PROPERTY. MAGTEK FURTHER LIMITS ITS LIABILITY OF ANY KIND WITH RESPECT TO THE PRODUCT, INCLUDING NEGLIGENCE ON ITS PART, TO THE CONTRACT PRICE FOR THE GOODS.
MAGTEK’S SOLE LIABILITY AND BUYER’S EXCLUSIVE REMEDIES ARE STATED IN THIS SECTION AND IN THE SECTION RELATING TO MAGTEK’S LIMITED WARRANTY.
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FCC INFORMATION
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation.
Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
Consult the dealer or an experienced radio/TV technician for help.
Caution: Changes or modifications not expressly approved by MagTek could void the user’s authority to operate this equipment.
CUR/UR
This product is recognized per Underwriter Laboratories and Canadian Underwriter Laboratories per UL 60950 1, 2nd Edition.
CE STANDARDS
Testing for compliance with CE requirements was performed by an independent laboratory. The unit under test was found compliant with standards established for Class B devices.
ROHS STATEMENT
When ordered as RoHS compliant, this product meets the Electrical and Electronic Equipment (EEE) Reduction of Hazardous Substances (RoHS) European Directive 2002/95/EC. The marking is clearly
recognizable, either as written words like “Pb-free,” “lead-free,” or as another clear symbol ( ).
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SOFTWARE LICENSE AGREEMENT
IMPORTANT: YOU SHOULD CAREFULLY READ ALL THE TERMS, CONDITIONS AND RESTRICTIONS OF THIS LICENSE AGREEMENT BEFORE INSTALLING THE SOFTWARE PACKAGE. YOUR INSTALLATION OF THE SOFTWARE PACKAGE PRESUMES YOUR ACCEPTANCE OF THE TERMS, CONDITIONS, AND RESTRICTIONS CONTAINED IN THIS AGREEMENT. IF YOU DO NOT AGREE WITH THESE TERMS, CONDITIONS, AND RESTRICTIONS, PROMPTLY RETURN THE SOFTWARE PACKAGE AND ASSOCIATED DOCUMENTATION TO THE ADDRESS ON THE FRONT PAGE OF THIS DOCUMENT, ATTENTION: CUSTOMER SUPPORT.
TERMS, CONDITIONS, AND RESTRICTIONS
MagTek, Incorporated (the "Licensor") owns and has the right to distribute the described software and documentation, collectively referred to as the "Software."
LICENSE: Licensor grants you (the "Licensee") the right to use the Software in conjunction with MagTek products. LICENSEE MAY NOT COPY, MODIFY, OR TRANSFER THE SOFTWARE IN WHOLE OR IN PART EXCEPT AS EXPRESSLY PROVIDED IN THIS AGREEMENT. Licensee may not decompile, disassemble, or in any other manner attempt to reverse engineer the Software. Licensee shall not tamper with, bypass, or alter any security features of the software or attempt to do so.
TRANSFER: Licensee may not transfer the Software or license to the Software to another party without the prior written authorization of the Licensor. If Licensee transfers the Software without authorization, all rights granted under this Agreement are automatically terminated.
COPYRIGHT: The Software is copyrighted. Licensee may not copy the Software except for archival purposes or to load for execution purposes. All other copies of the Software are in violation of this Agreement.
TERM: This Agreement is in effect as long as Licensee continues the use of the Software. The Licensor also reserves the right to terminate this Agreement if Licensee fails to comply with any of the terms, conditions, or restrictions contained herein. Should Licensor terminate this Agreement due to Licensee's failure to comply, Licensee agrees to return the Software to Licensor. Receipt of returned Software by the Licensor shall mark the termination.
LIMITED WARRANTY: Licensor warrants to the Licensee that the disk(s) or other media on which the Software is recorded are free from defects in material or workmanship under normal use.
THE SOFTWARE IS PROVIDED AS IS. LICENSOR MAKES NO OTHER WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
Because of the diversity of conditions and PC hardware under which the Software may be used, Licensor does not warrant that the Software will meet Licensee specifications or that the operation of the Software will be uninterrupted or free of errors.
IN NO EVENT WILL LICENSOR BE LIABLE FOR ANY DAMAGES, INCLUDING ANY LOST PROFITS, LOST SAVINGS, OR OTHER INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE, OR INABILITY TO USE, THE SOFTWARE. Licensee's sole remedy in the event of a defect in material or workmanship is expressly limited to replacement of the Software disk(s) if applicable.
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GOVERNING LAW: If any provision of this Agreement is found to be unlawful, void, or
unenforceable, that provision shall be removed from consideration under this Agreement and will not affect the enforceability of any of the remaining provisions. This Agreement shall be governed by the laws of the State of California and shall inure to the benefit of MagTek, Incorporated, its successors or assigns.
ACKNOWLEDGMENT: LICENSEE ACKNOWLEDGES THAT HE HAS READ THIS AGREEMENT, UNDERSTANDS ALL OF ITS TERMS, CONDITIONS, AND RESTRICTIONS, AND AGREES TO BE BOUND BY THEM. LICENSEE ALSO AGREES THAT THIS AGREEMENT SUPERSEDES ANY AND ALL VERBAL AND WRITTEN COMMUNICATIONS BETWEEN LICENSOR AND LICENSEE OR THEIR ASSIGNS RELATING TO THE SUBJECT MATTER OF THIS AGREEMENT.
QUESTIONS REGARDING THIS AGREEMENT SHOULD BE ADDRESSED IN WRITING TO MAGTEK, INCORPORATED, ATTENTION: CUSTOMER SUPPORT, AT THE ADDRESS LISTED IN THIS DOCUMENT, OR E-MAILED TO SUPPORT@MAGTEK.COM.
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0 - Table of Contents

Table of Contents

Table of Contents .............................................................................................................................................. 9
1 Introduction ............................................................................................................................................. 10
1.1 About DynaWave ............................................................................................................................ 10
1.2 Applications ..................................................................................................................................... 10
1.3 Security ............................................................................................................................................ 10
1.4 Integration ....................................................................................................................................... 10
1.5 About DynaWave Components .................................................................................................... 11
1.6 About Terminology ......................................................................................................................... 12
1.7 About Solution Planning................................................................................................................ 13
1.8 Handling ........................................................................................................................................... 14
2 Electrical Integration .............................................................................................................................. 15
2.1 Overview........................................................................................................................................... 15
2.2 About the Connectors .................................................................................................................... 15
2.3 Grounding / ESD Protection ......................................................................................................... 16
2.4 Shielding and Conditioning ........................................................................................................... 17
2.5 USB Device Port [J3] ...................................................................................................................... 18
2.6 UART Port [J6] ................................................................................................................................. 19
3 Mechanical Integration .......................................................................................................................... 22
3.1 About Mechanical Integration ...................................................................................................... 22
3.2 Dimensions ..................................................................................................................................... 23
3.3 Orientation ....................................................................................................................................... 24
3.4 Enclosure Design ............................................................................................................................ 25
3.5 Mounting .......................................................................................................................................... 27
3.6 Cabling ............................................................................................................................................. 30
3.7 Miscellaneous Considerations...................................................................................................... 30
4 Installation ............................................................................................................................................... 31
5 Operation ................................................................................................................................................. 32
5.1 Card and Contactless Device Reading / Transactions ............................................................. 32
5.2 About the LEDs ............................................................................................................................... 33
5.3 About Sounds .................................................................................................................................. 34
6 Maintenance ............................................................................................................................................ 35
6.1 Mechanical Maintenance .............................................................................................................. 35
6.2 Updates to Firmware, Documentation, Security Guidance...................................................... 35
6.3 Removal from Service ................................................................................................................... 36
7 Developing Host Software ..................................................................................................................... 37
Appendix A Technical Specifications ....................................................................................................... 38
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1 - Introduction

1 Introduction

This document provides guidelines and technical information for designing solutions that integrate DynaWave, MagTek’s contactless NFC module for OEM solutions.

1.1 About DynaWave

DynaWave, MagTek’s contactless NFC module, allows you to add NFC (near-field communication) contactless transactions to your payment solution. NFC allows for faster payments with a quick tap for transaction processing. Whether you need to accept D-PAS®, PayPass™, payWave®, ExpressPay®, Apple Pay®, Android Pay® or any other mobile wallet that supports contactless, DynaWave is ready.

1.2 Applications

Accept contactless payments in almost any environment. DynaWave is a perfect fit for contactless payment environments including mobile point of sale applications, point of transaction kiosks, and unattended payment terminals. DynaWave also works great in other NFC contactless environments, including electronic identity locations, and key cards / fobs.

1.3 Security

DynaWave uses 3DES encryption coupled with DUKPT (Derived Unique Key Per Transaction) key management to secure your transaction data.

1.4 Integration

Designed for easier development, DynaWave is available with USB and UART connections so developers can choose the connection that works best for the solution. Contact a representative to find the best fit for your application and to request the software developer kits (SDKs) and documentation.
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1 - Introduction

1.5 About DynaWave Components

Figure 1-1 - DynaWave Major Components
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1.6 About Terminology

In this document, DynaWave is referred to as the device. It is designed to be connected to a host, which is a piece of general-purpose electronic equipment which can send commands and data to, and receive data from, the device. Host types include PC computers/laptops, tablets, smartphones, and custom boards. Generally, the host must have software installed that communicates with the device and is capable of processing transactions. The combination of device(s), host(s), software, firmware, configuration settings, physical mounting and environment, user experience, and documentation is referred to as the solution. During a transaction, the host and its software interact with the operator, such as a cashier or bank teller, while the device interacts with the cardholder.
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