Magtek DynaPro Mini Installation And Operation Manual

DynaPro Mini

PIN Encryption Device

Installation and Operation Manual

October 2018

Document Number:

D99875642-13

REGISTERED TO ISO 9001:2015

MagTek I 1710 Apollo Court I Seal Beach, CA 90740 I Phone: [phone] I Technical Support: [phone]

www.magtek.com

Copyright © 2006 - 2018 MagTek, Inc.
Printed in the United States of America

INFORMATION IN THIS PUBLICATION IS SUBJECT TO CHANGE WITHOUT NOTICE AND
MAY CONTAIN TECHNICAL INACCURACIES OR GRAPHICAL DISCREPANCIES. CHANGES
OR IMPROVEMENTS MADE TO THIS PRODUCT WILL BE UPDATED IN THE NEXT
PUBLICATION RELEASE. NO PART OF THIS DOCUMENT MAY BE REPRODUCED OR
TRANSMITTED IN ANY FORM OR BY ANY MEANS, ELECTRONIC OR MECHANICAL, FOR
ANY PURPOSE, WITHOUT THE EXPRESS WRITTEN PERMISSION OF MAGTEK, INC.

MagTek® is a registered trademark of MagTek, Inc.
MagnePrint® is a registered trademark of MagTek, Inc.
MagneSafe® is a registered trademark of MagTek, Inc.

Magensa™ is a trademark of MagTek, Inc.
DynaPro™ and DynaPro Mini™, are trademarks of MagTek, Inc.

IPAD® is a trademark of MagTek, Inc.
IntelliStripe® is a registered trademark of MagTek, Inc.

AAMVA™ is a trademark of AAMVA.
American Express® is a registered trademark of American Express Marketing & Development Corp.
MasterCard® is a registered trademark of MasterCard International Incorporated.
Visa® is a registered trademark of Visa International Service Association.

ANSI®, the ANSI logo, and numerous other identifiers containing "ANSI" are registered trademarks,
service marks, and accreditation marks of the American National Standards Institute (ANSI).
EMVCo™ and EMV™ are trademarks of EMVCo and its licensors.
ISO® is a registered trademark of the International Organization for Standardization.
PCI Security Standards Council® is a registered trademark of the PCI Security Standards Council, LLC.
UL™ and the UL logo are trademarks of UL LLC.
The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any
use of such marks by MagTek is under license.

Microsoft®, Windows®, and .NET® are registered trademarks of Microsoft Corporation.

“Made for iPod” and “Made for iPhone” and “Made for iPad” mean that an electronic accessory has been

designed to connect specifically to iPod or iPhone or iPad respectively, and has been certified by the
developer to meet Apple performance standards. Apple is not responsible for the operation of this device
or its compliance with safety and regulatory standards. iPod®, iPod touch®, iPhone®, iPad™, and
Mac® are trademarks of Apple Inc., registered in the U.S. and other countries. App StoreSM is a service
mark of Apple Inc., registered in the U.S. and other countries. IOS is a trademark or registered trademark
of Cisco in the U.S. and other countries and is used by Apple Inc. under license.

iPod, iPhone and iPad not included.

All other system names and product names are the property of their respective owners.

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Table 0.1 - Revisions

Rev Number

Date

Notes

1.01

Nov 7, 2013

Initial Release, derived from 99875586-1.01

1.02

Jun 16, 2014

Update Appendix A Electrical Characteristics, Reliability and
Enhance Battery Life

13

Oct 30, 2018

Update format and standardize terminology; In 4.2 Power
Management, provide more battery information and migrate
device usage information from programmer’s manual; Add
section 2 Handling and Storage; Update Appendix A
Technical Specifications; Remove obsolete 30-pin model;
Misc. clarifications and corrections

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LIMITED WARRANTY

MagTek warrants that the products sold pursuant to this Agreement will perform in accordance with

MagTek’s published specifications. This warranty shall be provided only for a period of one year from

the date of the shipment of the product from MagTek (the “Warranty Period”). This warranty shall apply

only to the “Buyer” (the original purchaser, unless that entity resells the product as authorized by

MagTek, in which event this warranty shall apply only to the first repurchaser).

During the Warranty Period, should this product fail to conform to MagTek’s specifications, MagTek

will, at its option, repair or replace this product at no additional charge except as set forth below. Repair
parts and replacement products will be furnished on an exchange basis and will be either reconditioned or
new. All replaced parts and products become the property of MagTek. This limited warranty does not
include service to repair damage to the product resulting from accident, disaster, unreasonable use,
misuse, abuse, negligence, or modification of the product not authorized by MagTek. MagTek reserves
the right to examine the alleged defective goods to determine whether the warranty is applicable.

Without limiting the generality of the foregoing, MagTek specifically disclaims any liability or warranty
for goods resold in other than MagTek’s original packages, and for goods modified, altered, or treated
without authorization by MagTek.

Service may be obtained by delivering the product during the warranty period to MagTek (1710 Apollo
Court, Seal Beach, CA 90740). If this product is delivered by mail or by an equivalent shipping carrier,
the customer agrees to insure the product or assume the risk of loss or damage in transit, to prepay
shipping charges to the warranty service location, and to use the original shipping container or equivalent.
MagTek will return the product, prepaid, via a three (3) day shipping service. A Return Material

Authorization (“RMA”) number must accompany all returns. Buyers may obtain an RMA number by

contacting MagTek Support Services at [phone].

EACH BUYER UNDERSTANDS THAT THIS MAGTEK PRODUCT IS
OFFERED AS-IS. MAGTEK MAKES NO OTHER WARRANTY, EXPRESS OR
IMPLIED, AND MAGTEK DISCLAIMS ANY WARRANTY OF ANY OTHER
KIND, INCLUDING ANY WARRANTY OF MERCHANTABILITY OR FITNESS
FOR A PARTICULAR PURPOSE.

IF THIS PRODUCT DOES NOT CONFORM TO MAGTEK’S
SPECIFICATIONS, THE SOLE REMEDY SHALL BE REPAIR OR
REPLACEMENT AS PROVIDED ABOVE. MAGTEK’S LIABILITY, IF ANY,
SHALL IN NO EVENT EXCEED THE TOTAL AMOUNT PAID TO MAGTEK
UNDER THIS AGREEMENT. IN NO EVENT WILL MAGTEK BE LIABLE TO
THE BUYER FOR ANY DAMAGES, INCLUDING ANY LOST PROFITS, LOST
SAVINGS, OR OTHER INCIDENTAL OR CONSEQUENTIAL DAMAGES
ARISING OUT OF THE USE OF, OR INABILITY TO USE, SUCH PRODUCT,
EVEN IF MAGTEK HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH
DAMAGES, OR FOR ANY CLAIM BY ANY OTHER PARTY.

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LIMITATION ON LIABILITY

EXCEPT AS PROVIDED IN THE SECTIONS RELATING TO MAGTEK’S LIMITED WARRANTY,
MAGTEK’S LIABILITY UNDER THIS AGREEMENT IS LIMITED TO THE CONTRACT PRICE OF

THIS PRODUCT.

MAGTEK MAKES NO OTHER WARRANTIES WITH RESPECT TO THE PRODUCT, EXPRESSED
OR IMPLIED, EXCEPT AS MAY BE STATED IN THIS AGREEMENT, AND MAGTEK
DISCLAIMS ANY IMPLIED WARRANTY, INCLUDING WITHOUT LIMITATION ANY IMPLIED
WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

MAGTEK SHALL NOT BE LIABLE FOR CONTINGENT, INCIDENTAL, OR CONSEQUENTIAL
DAMAGES TO PERSONS OR PROPERTY. MAGTEK FURTHER LIMITS ITS LIABILITY OF ANY
KIND WITH RESPECT TO THE PRODUCT, INCLUDING NEGLIGENCE ON ITS PART, TO THE
CONTRACT PRICE FOR THE GOODS.

MAGTEK’S SOLE LIABILITY AND BUYER’S EXCLUSIVE REMEDIES ARE STATED IN THIS
SECTION AND IN THE SECTION RELATING TO MAGTEK’S LIMITED WARRANTY.

FCC INFORMATION

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) This device may not cause harmful interference, and (2) This device must accept any
interference received, including interference that may cause undesired operation.

Note: This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against
harmful interference in a residential installation. This equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or television reception,
which can be determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:

 Reorient or relocate the receiving antenna.
 Increase the separation between the equipment and receiver.
 Connect the equipment into an outlet on a circuit different from that to which the receiver is

connected.

 Consult the dealer or an experienced radio/TV technician for help.

Caution: Any changes or modifications not expressly approved by the party responsible for
compliance could void the user’s authority to operate this equipment.

CUR/UR

This product is recognized per Underwriter Laboratories and Canadian Underwriter Laboratories 1950.

CANADIAN DOC STATEMENT

This digital apparatus does not exceed the Class B limits for radio noise from digital apparatus set out in
the Radio Interference Regulations of the Canadian Department of Communications.

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Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les limites applicables aux

appareils numériques de la classe B prescrites dans le Règlement sur le brouillage radioélectrique édicté
par le ministère des Communications du Canada.

This Class B digital apparatus complies with Canadian ICES-003.

Cet appareil numérique de la classe B est conformé à la norme NMB-003 du Canada.

CE STANDARDS

Testing for compliance with CE requirements was performed by an independent laboratory. The unit
under test was found compliant with standards established for Class B devices.

UL/CSA

This product is recognized per UL 60950-1, 2nd Edition, 2011-12-19 (Information Technology
Equipment - Safety - Part 1: General Requirements), CSA C22.2 No. 60950-1-07, 2nd Edition,
2011-12 (Information Technology Equipment - Safety - Part 1: General Requirements).

ROHS STATEMENT

When ordered as RoHS compliant, this product meets the Electrical and Electronic Equipment (EEE)
Reduction of Hazardous Substances (RoHS) European Directive 2002/95/EC. The marking is clearly

recognizable, either as written words like “Pb-free,” “lead-free,” or as another clear symbol ( ).

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1 - Table of Contents

Table of Contents

Table of Contents .............................................................................................................................................. 7

1 Introduction ............................................................................................................................................... 8

1.1 About DynaPro Mini ......................................................................................................................... 8

1.2 Protection for All Points Within the Payment Infrastructure ..................................................... 9

1.3 About DynaPro Mini Components ............................................................................................... 11

1.4 About Solution Planning................................................................................................................ 12

1.5 About Terminology ......................................................................................................................... 12

2 Handling and Storage ............................................................................................................................ 13

2.1 Handling to Avoid Damage ........................................................................................................... 13

2.2 Handling to Avoid Accidental Tamper ......................................................................................... 13

3 Installation ............................................................................................................................................... 14

3.1 About Software ............................................................................................................................... 14

3.2 About Connecting DynaPro Mini .................................................................................................. 14

4 Operation ................................................................................................................................................. 16

4.1 Overview........................................................................................................................................... 16

4.2 Power Management....................................................................................................................... 18

4.3 Card Reading .................................................................................................................................. 20

4.4 How to Enter PINs........................................................................................................................... 23

4.5 How to Verify the Transaction Amount ....................................................................................... 23

4.6 About Status Codes........................................................................................................................ 24

5 Maintenance ............................................................................................................................................ 25

6 Developing Custom Software ............................................................................................................... 26

6.1 USB-Based Custom Software ....................................................................................................... 26

6.2 Bluetooth LE-based Custom Software and Apps ....................................................................... 26

6.3 For More Information ..................................................................................................................... 26

Appendix A Technical Specifications ....................................................................................................... 27

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1 - Introduction

1 Introduction

1.1 About DynaPro Mini

MagTek's DynaPro Mini is a handheld device that combines a secure PCI PTS 3.x, SRED-compliant PIN
Encryption Device with a MagneSafe secure card reader authenticator (SCRA) and an EMV chip card
reader. This versatile device is ideal for credit, ATM, prepaid, gift, and debit cards for mobile point-of­sale applications where you need unmatched convenience and security. Reduce your interchange rates,
reduce chargebacks, and increase your customer satisfaction and sales with DynaPro Mini.

DynaPro Mini provides a mobile solution that is convenient without sacrificing security. DynaPro Mini
meets and exceeds PCI PTS 3.x and SRED security requirements, includes the MagTek MagneSafe™
Security Architecture (MSA), is a Tamper-Responsive Secure Cryptographic Device (SCD), and includes
EMV chip card technology. Any attempts to penetrate or modify the unit will cause all keys to be cleared
and will stop the device from functioning.

DynaPro Mini can be used with a variety of computing platforms including iOS, Android, and PC and
Mac computers. DynaPro Mini can interface through its onboard USB port or its optional Bluetooth 4.0
(Bluetooth Low Energy or Bluetooth LE) antenna. The display module is a full dot-matrix graphics unit
with an LCD display, and the twelve-key keypad consists of well-contoured buttons with tactile feedback
for convenient entry of PINs or other data.

DynaPro Mini product features include:

 PCI PTS 3.x, SRED (pre-release)
 Meets EMV level 1 and 2 requirements
 Triple DES encryption
 DUKPT key management
 Device/mutual authentication
 Card data authentication
 Tokenization and masked data
 Bluetooth 4.0 (Bluetooth LE) connection, with Micro-USB connectivity
 Ergonomic and ruggedized design
 Secured by MagneSafe Security Architecture
 MagnePrint card authentication
 Generates dynamic payment card data with each swipe
 Reads ANSI/ISO/AAMVA cards plus custom formats
 EMV chip card reader
 Fast and reliable magnetic stripe reading
 LCD graphical display
 Reads up to 3 tracks of card data
 Bi-directional read

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1 - Introduction

1.2 Protection for All Points Within the Payment Infrastructure

DynaPro Mini exemplifies engineered design and delivers a PIN encryption device that combines best
practices for mobility and security. The DynaPro Mini uses the MagneSafe Security Architecture (MSA)
and is built for durability.

In addition to meeting the requirements established by PCI PTS v3.x, which incorporates secure reading
and exchange of data (SRED) features, DynaPro Mini uses the MagneSafe Security Architecture
(MSA), a digital identification and authentication architecture that safeguards consumers and their
personal data. Designed to exceed PCI regulations, MSA leverages strong encryption, secure
tokenization, counterfeit detection, tamper recognition, data relevance and integrity, and dynamic digital
transaction signatures, which together validate and protect the entire transaction and each of its
components.

A key feature of MSA is MagnePrint card authentication, a patented, proven technology which reliably
identifies counterfeit credit cards, debit cards, gift cards, ATM cards and ID cards at the point of swipe,
before fraud occurs.

MSA's multi-layer security provides unmatched protection and flexibility for safer online transactions.

1.2.1 Security and Ease of Integration by Design

The MagneSafe Security Architecture also secures clear text card data. DynaPro Mini uses a 32-bit
secure processor which incorporates flexible data formatting and masking capabilities for compatibility
with existing software and payment applications, eliminating the need for recertification.

DynaPro Mini supports Device Authentication so the retailer, processor, and acquirer have the
confidence of knowing that a rogue reader has not been substituted, and provides transparency to the
processor, acquirer, or ISO if the device is changed. It also supports Mutual Authentication through a
secure challenge/response sequence, which eliminates both the potential of being redirected to an
illegitimate site and the ability to substitute a compromised PIN encryption device.

1.2.2 Read Head Security Features

DynaPro Mini contains a MagneSafe card reader that encrypts card data at the point of swipe to
safeguard personal information encoded on the magnetic stripe. The reader incorporates MagTek’s 3­track encrypting IntelliHead, a magnetic read head with encapsulated and securely-potted electronics that
reads, decodes, and encrypts card data within the head, eliminating the chance of intercepting clear text
data. This secures the magnetic stripe data at the earliest point in the transaction chain—the initial swipe.

DynaPro Mini’s data encryption scheme uses the industry standard TDEA (3DES) algorithm and
DUKPT key management, which offers merchants, processors, issuers, and acquirers the flexibility to

manage decryption services themselves or to outsource, thereby avoiding the risk imposed by unproven,
proprietary encryption algorithms.

In addition, as a card is swiped through the reader, through the use of MagnePrint technology the card
can be authenticated immediately, either by Magensa or by another system, to determine whether the card
is counterfeit or has been altered.

The card reader is capable of reading any ISO or AAMVA encoded magnetic stripe data, and includes an
EMV chip card (ICC) reader on the front of the device under the keypad.

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