Magtek 99875388-9 Technical Reference Manual

USB MagneSafe V5

Swipe and Insert Reader

TECHNICAL REFERENCE MANUAL

PART NUMBER 99875388-9

JUNE 2012

REGISTERED TO ISO 9001:2008

1710 Apollo Court

Seal Beach, CA 90740

Phone: [phone]

FAX: [phone]

Technical Support: [phone]

www.magtek.com

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Rev

Number

Date

Notes

1.01

08 Jul 08

Initial Release

2.01

17 Oct 08

Added OEM and 3-track reader models. Added insert reader .

3.01

4 Feb 09

Update Card Data (HID) table. Updated Privileged Commands section.
Added 210630XX models.

4.01

8 Jun 09

Added HID SureSwipe Flag property; updated Lim ited Warranty &
Agency Approvals; added wireless reader support

5.01

2 Feb 2010

Moved Communication section to 99875475.

6.01

27 Apr 2010

Updated Appendix A drawings to show mounting drawings

7.01

13 Jul 2010

Removed 21073055, 21073058 and 21073059; added 21063022 &
21063023

8.01

31 Oct 2011

Changed temp range to -30 °C to +70 °C

9.01

15 Jun 2012

Corrected reference to Appendix A

Copyright© 2001-2012

MagTek®, Inc.

Printed in the United States of Americ a

Information in this document is subject to change without notice. No part of this document may
be reproduced or transmitted in any form or by any means, electronic or mechanical, for any
purpose, without the express written permission of MagTek, Inc.

MagTek is a registered trademark of MagTek, Inc.
MagnePrint is a registered trademark of MagTek, Inc.
MagneSafe™ is a trademark of MagTek, Inc.
Magensa™ is a trademark of MagTek, Inc.

USB (Universal Serial Bus) Specification is Copyright© 1998 by Compaq Computer
Corporation, Intel Corporation, Microsoft Corporation, NEC Corporation.

REVISIONS

LIMITED WARRANTY

MagTek warrants that the products sold pursuant to this Agreement will perform in accordance with MagTek’s
published specifications. This warranty shall be provided only for a period of one year from the date of the
shipment of the product from MagTek (the “Warranty Period”). This warranty shall apply only to the “Buyer”
(the original purchaser, unless that entity resells the product as authorized by MagTek, in which event this
warranty shall apply only to the first repurchaser).

During the Warranty Period, should this product fail to conform to MagTek’s specifications, MagTek will, at its
option, repair or replace this product at no additional charge except as set forth below. Repair parts and
replacement products will be furnished on an exchange basis and will be either reconditioned or new. All replaced
parts and products become the property of MagTek. This limited warranty does not include service to repair
damage to the product resulting from accident, disaster, unreasonable use, misuse, abuse, neg lig ence, or
modification of the product not authorized by MagTek. MagTek reserves the right to examine the alleged
defective goods to determine whether the warranty is applicable.

Without limiting the generality of the foregoing, MagTek specifically disclaims any liability or warranty for
goods resold in other than MagTek’s original packages, and for goods modified, altered, or treated without
authorization by MagTek.

Service may be obtained by delivering the product during the warranty period to MagTek (1710 Apollo Court,
Seal Beach, CA 90740). If this product is delivered by mail or by an equivalent shipping carrier, the customer
agrees to insure the product or assume the risk of loss or damage in transit, to prepay shipping charges to the
warranty service location, and to use the original shipping container or equivalent. MagTek will return the
product, prepaid, via a three (3) day shipping service. A Return Material Authorization (“RMA”) number must
accompany all returns. Buyers may obtain an RMA number by contacting Technical Support at [phone].

EACH BUYER UNDERSTANDS THAT THIS MAGTEK PRODUCT IS
OFFERED AS IS.

MAGTEK MAKES NO OTHER WARRANTY , EXPRESS OR

IMPLIED, AND MAGTEK DISCLAIMS ANY WARRANTY OF ANY OTHER
KIND, INCLUDING ANY WARRANTY OF MERCHANTABILITY OR FITNESS
FOR A PARTICULAR PURPOSE.

IF THIS PRODUCT DOES NOT CONFORM TO MAGTEK’S SPECIFICATIONS, THE SOLE REMEDY
SHALL BE REPAIR OR REPLACEMENT AS PROVIDED ABOVE. MAGTEK’S LIABILITY, IF ANY,
SHALL IN NO EVENT EXCEED THE TOTAL AMOUNT PAID TO MAGTEK UNDER THIS
AGREEMENT. IN NO EVENT WILL MAGTEK BE LIABLE TO THE BUYER FOR ANY DAMAGES,
INCLUDING ANY LOST PROFITS, LOST SAVINGS, OR OTHER INCIDENTAL OR CONSEQUENTIAL
DAMAGES ARISING OUT OF THE USE OF, OR INABILITY TO USE, SUCH PRODUCT, EVEN IF
MAGTEK HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, OR FOR ANY CLAIM BY
ANY OTHER PARTY.

LIMITATION ON LIABILITY
EXCEPT AS PROVIDED IN THE SECTIONS RELATING TO MAGTEK’S LIMITED WARRANTY,

MAGTEK’S LIABILITY UNDER THIS AGREEMENT IS LIMITED TO THE CONTRACT PRICE OF THIS
PRODUCT.

MAGTEK MAKES NO OTHER WARRANTIES WITH RESPECT TO THE PRODUCT, EXPRESSED OR
IMPLIED, EXCEPT AS MAY BE STATED IN THIS AGREEMENT, AND MAGTEK DISCLAIMS ANY
IMPLIED WARRANTY, INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTY OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

MAGTEK SHALL NOT BE LIABLE FOR CONTINGENT, INCIDENTAL, OR CONSEQUENTIAL
DAMAGES TO PERSONS OR PROPERTY. MAGTEK FURTHER LIMITS ITS LIABILITY OF ANY KIND
WITH RESPECT TO THE PRODUCT, INCLUDING ANY NEGLIGENCE ON ITS PART, TO THE
CONTRACT PRICE FOR THE GOODS.

MAGTEK’S SOLE LIABILITY AND BUYER’S EXCLUSIVE REMEDIES ARE STATED IN THIS SECTION
AND IN THE SECTION RELATING TO MAGTEK’S LIMITED WARRANTY.

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iv

FCC WARNING STATEMENT

This equipment has been tested and was found to comply with the limits for a Class B digital device pursuant to
Part 15 of FCC Rules. These limits are designed to provide reasonable protection against harmful interference
when the equipment is operated in a residential environment. This equipment generates, uses, and can radiate
radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause
harmful interference with radio communications. However, there is no guarantee that interference will not occur
in a particular installation.

FCC COMPLIANCE STATEMENT

This device complies with Part 15 of the FCC Rules. Operation of this device is subject to the following two
conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference
received, including interference that may cause undesired operation.

CANADIAN DOC STATEMENT

This digital apparatus does not exceed the Class B limits for radio noise from digital apparatus set out in the
Radio Interference Regulations of the Canadian Department of Communications.

Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les limites applicables aux
appareils numériques de la classe B prescrites dans le Réglement sur le brouillage radioélectrique édicté par le
ministère des Communications du Canada.

This Class B digital apparatus complies with Canadian ICES-003.

Cet appareil numériqué de la classe B est conformé à la norme NMB-003 du Canada.

CE STANDARDS

Testing for compliance with CE requirements was performed by an independent laboratory. The unit under test
was found compliant with s tandards established for Class B devices.

UL/CSA

This product is recognized per Underwriter Laboratories and Canadian Underwriter Laboratories 1950.

RoHS STATEMENT

When ordered as RoHS compliant, this product meets the Electrical and Electronic Equipment (EEE) Reduction
of Hazardous Substances (RoHS) European Directive 2002/95/EC. The marking is clearly recognizable, either as
written words like “Pb-free”, “lead-free”, or as another clear symbol ( ).

TABLE OF CONTENTS

SECTION 1. FEATURES AND SPECIFICATIONS .................................................................... 1

FEATURES ............................................................................................................................................... 2

HARDWARE CONFIGURATION ............................................................................................................. 3

ACCESSORIES ........................................................................................................................................ 4

REFERENCE DOCUMENTS ................................................................................................................... 4

SPECIFICATIONS .................................................................................................................................... 5

SECTION 2. INSTALLATION .................................................................................................... 7

USB CONNECTION ................................................................................................................................. 7

WINDOWS PLUG AND PLAY S E TUP ..................................................................................................... 8

MOUNTING .............................................................................................................................................. 8

SECTION 3. OPERATION ....................................................................................................... 11

USER SWITCH ....................................................................................................................................... 11

LED INDICATOR .................................................................................................................................... 11

CARD READ ........................................................................................................................................... 12

READER STATES .................................................................................................................................. 12

CHARGING THE WIRELESS READER BATTERY ............................................................................... 14

APPENDIX A. INSERT READER DRAWINGS ........................................................................ 15

TABLES AND FIGURES

Figure 1-1. USB MagneSafe Swipe Reader – F u ll Si z e ............................................................................. vii

Figure 1-2. USB MagneSafe Swipe Reader – Mini .................................................................................... vii

Figure 1-3. USB MagneSafe Swipe Readers – P55 and P90 .................................................................... vii

Figure 1-4. USB MagneSafe Insert Reader without bezel ......................................................................... viii

Figure 1-5. USB MagneSafe P-Series Insert Reader with Extended bezel ............................................... viii

Table 1-2. Specifications .............................................................................................................................. 5

Figure 1-3. Dimensions for Full Size Reader ............................................................................................... 6

Figure 2-1. Reader Cable and Connector .................................................................................................... 7

Table 2-1. 4-Pin Connector .......................................................................................................................... 7

Figure 2-2. Mounting Hole Dimensions for Full Size Reader ....................................................................... 9

Figure A-1. Mounting Specification for 21063015 ...................................................................................... 16

Figure A-2. Mounting Specification for 21063018 and 21063019.............................................................. 17

Figure A-3. Mounting Specification for 21063020 and 21063021.............................................................. 18

Figure A-4. Specification for 21063022 ...................................................................................................... 19

Figure A-5. Specification for 21063023 ...................................................................................................... 20

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vi

vii

Figure 1-1. USB MagneSafe Swipe Reader – Full Size

Figure 1-2. USB MagneSafe Swipe Reader – Mini

Figure 1-3. USB MagneSafe Swipe Readers – P55 and P90

viii

Figure 1-4. USB MagneSafe Insert Reader without bezel

Figure 1-5. USB MagneSafe P-Series Insert Reader with Extended bezel

1

SECTION 1. FEATURES AND SPECIFICATIONS

The USB (Universal Serial Bus) Readers are compact magnetic stripe card readers that conform
to ISO standards. In addition to reading multiple tracks of data from a card, the Readers also
include MagnePrint technology. The MagnePrint data will be included with the track data on
each transaction. In order to maximize card security, the Readers incorporate data encryption to
protect the card contents and MagnePrint information. The Readers are compatible with any
device having a host USB interface. A card is read in the swipe readers by sliding it, stripe
down, through the slot either forward or backward; in the insert reader, it is read by inserting
with the stripe to the right or left depending on the head orientation.

An LED (Light Emitting Diode) indicator on the Reader panel provides the operator with
continuous status of the Reader operations.

The readers conform to the USB HID (Human Interface Device) Class specification Version 1.1.
This allows host applications designed for most versions of Windows to easily communicate to
the readers using standard Windows API calls that communicate to the reader through the HID
driver that comes with Windows.

The Readers can be operated in two different modes:

• HID (herein referred to as “HID mode”) and

• HID with Keyboard Emulation (herein referred to as “KB mode”)

When operating in the HID mode, a reader will not use keyboard emulation. It behaves like a
vendor defined HID device so that a direct communication path can be established between the
host application and the reader, without interference from other HID devices.

When configured for the Keyboard Emulation (KB) mode, a Reader emulates a USB HID United
States keyboard or, optionally, any international keyboard using ALT ASCII code keypad key
combinations or customizable key maps. This allows host applications designed to acquire card
data from keyboard input to seamlessly acquire the card data from the USB swipe reader.

Caution

When in Keyboard Emulation mode, if another keyboard is
connected to the same host as the reader and a key is pressed on
the other keyboard while the reader is transmitting, then the data
transmitted by the reader may get corrupted.

When a card is swiped through the Reader, the track data and MagnePrint information will be
TDEA (Triple Data Encryption Algorithm, aka, Triple DES) encrypted using DUKPT (Derived
Unique Key Per Transaction) key management. This method of key management uses a base
derivation key to encrypt a key serial number that produces an initial encryption key which is
injected into the Reader prior to deployment. After each transaction, the encryption key is
modified per the DUKPT algorithm so that each transaction uses a unique key. Thus, the data
will be encrypted with a different encryption key for each transaction.