Magnum Baby Countryside, Winchester Troubleshooting Quick Manual Information

Troubleshooting Quick Guide Information

MagnuM Baby Countryside & MagnuM Winchester

1. Fire burns lazy and window builds up with soot.

Venting plugged- Check/clean venting.
Venting not installed correctly- Change venting configuration.
Knock out plug(s) not installed properly- Install or replace plugs.
Wet fuel- Change fuel, or bring up to room temp. before placing in stove.
Dirty fuel- Run fuel through screener, or change fuel supplier.
Lack of fresh air- Hook up to outside air source, or clean intake pipe.
Firepot not seated properly in cradle- Make adjustments to make sure the firepot is seated

firmly in cradle. If the firepot has warped, this will cause the air to flow around the firepot,
rather then through it causing incomplete combustion. Also make sure the igniter, or plug is
not stopping the firepot from sitting properly.
Weak/bad draft blower- Check ohms/amps to make sure the motor is operating properly and
replace if needed. Also check connections going to the draft blower confirming continuity in
wiring harness.

Door/ash pan door not sealing- Adjust door and/or replace gasket if needed.
Voltage going to draft blower is low- Check continuity of wiring harness and replace ends, or

wiring harness if needed. If there is no power coming from the control panel it needs to be
replaced. The power going to the draft blower fluctuates depending on heat setting, so check
all settings.

Manual draft not opened up far enough- Open up draft damper.
Firepot dirty

Lack of maintenance and dirty/wet fuel are the leading cause of problems with any
stove. Make sure you follow manufacturing directions by cleaning the stove on a
regular basis. Also, get your fuel from a reliable source and make sure it is stored
properly!!!!

2. Fire goes out, or stove shuts down automatically.

The #2 heat level light is flashing

tubes, and vacuum switch. Possible negative pressure in home, or venting configuration
incorrect.

Stove ran out of fuel
Auger jammed- Empty hopper and remove foreign object.
The #3 heat level light is blinking

the disk needs to be replaced.

High temperature snap disk tripped

Possible causes for overheating include: room fan not working/not getting enough power or
plugged, stove is plugged, jumper for feed rate in the wrong position, negative pressure in the

- Remove clinker from firepot.

- The stove’s vacuum switch tripped. Check venting, doors,

- Load hopper.

- Proof of fire disk opened because the stove wasn’t hot or

- Stove overheated and the snap disk has to be reset.

AES Technical Bulletin #T-0068 Date of Issue 06/22/2007

home, unacceptable fuel being burned in the stove, inadequate air flow around the stove, high
limit switch was bumped causing it to trip, etc.

Poor quality or wet fuel- screen or dry fuel.
Incorrect draft/feed rate setting- Either the draft or the feed rate is off and should be

adjusted.

3. Fuel will not feed.

Hopper is empty
Auger is jammed

- Add fuel to hopper.

- Remove obstruction.

High limit is tripped- Reset snap disk.
Vacuum switch is not engaging- check seals on doors and/or check connections.
Fuel is dirty or wet- Remove fuel and re-load hopper with clean dry fuel.
Auger tube is scored
Set screw for the auger is loose

- Hone, or buff, out auger tube.

- Tighten set screw on the flat part of the auger motor shaft.
Circuit board not sending power to auger motor- Replace circuit board.
MagnuM Winchester units only- Hopper lid safety switch is not engaging. The MagnuM
Winchester heating appliances are equipped with a hopper lid switch, which will cause the
auger to stop turning when the hopper lid is lifted. The switch is wired in line with the auger
motor.

4. Stove runs for 10 to 15 minutes then shuts down.

The stove didn’t get up to temperature- Restart stove.
Air damper not adjusted appropriately- Adjust damper accordingly.
Inappropriate starter or fuel being used- Use wood pellets are other approved materials to

start the stove.
The proof of fire snap disk not engaging- replace snap disk, or test wires leading to the snap
disk.

5. Blower will not shut off after the stove has been turned off and cooled off.

The proof of fire snap disk is stuck in the closed position- Replace.
Stove has not cooled off completely- The stoves can take up to two hours before the fans shut

off.

6. Blower will not operate.

Check power going to the stove
Proof of fire snap disk hasn’t engaged
The blower is getting power, but not turning

- Plug the stove in.

- check leads and snap disk.

- Replace blower.
The blower is not getting power- Check continuity of wires going to blower and if they check
out replace control panel.
Blower is overheating and shutting off- take blower out, clean, and lubricate.
It is very important to clean and lubricate the blower at least once a season. If the
homeowner has pets the cleaning should be done more often.

7. Soot or fly ash in the house.

Maintenance on the stove- Follow the manufactures guidelines for cleaning the stove on a
consistent basis.

Shop Vac or regular household vacuum being used

- The filters in these vacuums aren’t
designed to filter out the fine ash generated by the stove. It is strongly recommended that an
Ash Vac be used for cleaning the stove.

AES Technical Bulletin #T-0068 Date of Issue 06/22/2007