TBM2 – Telematic Box Module
INTRODUCTION ASSIST AND SOS SYSTEM
The TBM2 module (Model name: TCUFCA02SN) is a
Telematic Box Module, providing the following services:
- Assist and SOS System, giving access to Assistance or
Emergency call functions to FCA US LLC Assistance
Service Network
- Wi-Fi access point
1 — SOS Button
2 — ASSIST Button
The overhead console contains an ASSIST and a SOS
button, used to access to the Assist and Emergency call
functions of TBM2.
.
Assist And SOS Buttons
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2 TBM2
WARNING!
ALWAYS obey traffic laws and pay attention to the road.
ALWAYS drive safely with your hands on the steering
wheel. You have full responsibility and assume all risks
related to the use of the features and applications in this
vehicle. Only use the features and applications when it is
safe to do so. Failure to do so may result in an accident
involving serious injury or death.
NOTE:
• Your vehicle may be transmitting data as authorized by
the subscriber.
• The SOS and ASSIST buttons will only function if you are
connected to an operable LTE (voice/data) or 4G (data)
network. Other Uconnect services will only be operable if
your SiriusXM Guardian™ service is active and you are
connected to an operable LTE (voice/data) or 4G (data)
network.
ASSIST Call
The ASSIST Button is used to automatically connect you to
any one of the following support centers:
• Roadside Assistance – If you get a flat tire, or need a tow,
just push the ASSIST button and you’ll be connected to
someone who can help. Roadside Assistance will know
what vehicle you’re driving and its location. Additional
fees may apply for roadside assistance.
• SiriusXM Guardian™ Customer Care – In-vehicle support
for SiriusXM Guardian™.
• Vehicle Customer Care – Total support for all other vehicle
issues.
SOS Call
1. Push the SOS Call button on the overhead console.
NOTE:
In case the SOS Call button is pushed in error, there will be a
ten second delay before the SOS Call system initiates a call to
a SOS operator. To cancel the SOS Call connection, push the
SOS call button on the overhead console or press the cancellation button on the Device Screen. Termination of the SOS
Call will turn off the green LED light on the overhead
console.
2. The LED light located between the ASSIST and SOS
buttons on the overhead console will turn green once a
connection to a SOS operator has been made.
3. Once a connection between the vehicle and a SOS oper-
ator is made, the SOS Call system may transmit the
IN CASE OF EMERGENCY
3
following important vehicle information to a SOS operator:
• Indication that the occupant placed a SOS Call.
• The vehicle brand.
• The last known GPS coordinates of the vehicle.
4. You should be able to speak with the SOS operator
through the vehicle audio system to determine if additional help is needed.
WARNING!
ALWAYS obey traffic laws and pay attention to the road.
ALWAYS drive safely with your hands on the steering
wheel. You have full responsibility and assume all risks
related to the use of the features and applications in this
vehicle. Only use the features and applications when it is
safe to do so. Failure to do so may result in an accident
involving serious injury or death.
NOTE:
• Your vehicle may be transmitting data as authorized by
the subscriber.
• Once a connection is made between the vehicle’s SOS
Call system and the SOS operator, the SOS operator
may be able to open a voice connection with the vehicle
to determine if additional help is needed. Once the SOS
operator opens a voice connection with the vehicle’s
SOS Call system, the operator should be able to speak
with you or other vehicle occupants and hear sounds
occurring in the vehicle. The vehicle’s SOS Call system
will attempt to remain connected with the SOS operator
until the SOS operator terminates the connection.
5. The SOS operator may attempt to contact appropriate
emergency responders and provide them with important
vehicle information and GPS coordinates.
WARNING!
• If anyone in the vehicle could be in danger (e.g., fire or
smoke is visible, dangerous road conditions or location), do not wait for voice contact from an Emergency
Services Agent. All occupants should exit the vehicle
immediately and move to a safe location.
• Never place anything on or near the vehicle’s operable
network and GPS antennas. You could prevent operable network and GPS signal reception, which can
prevent your vehicle from placing an emergency call.
An operable network and GPS signal reception is
required for the SOS Call system to function properly.
(Continued)
4 TBM2
WARNING! (Continued)
• The SOS Call system is embedded into the vehicle’s
electrical system. Do not add aftermarket electrical
equipment to the vehicle’s electrical system. This may
prevent your vehicle from sending a signal to initiate
an emergency call. To avoid interference that can cause
the SOS Call system to fail, never add aftermarket
equipment (e.g., two-way mobile radio, CB radio, data
recorder, etc.) to your vehicle’s electrical system or
modify the antennas on your vehicle. IF YOUR
VEHICLE LOSES BATTERY POWER FOR ANY
REASON (INCLUDING DURING OR AFTER AN
ACCIDENT), THE UCONNECT FEATURES, APPS
AND SERVICES, AMONG OTHERS, WILL NOT
OPERATE.
• Modifications to any part of the SOS Call system could
cause the air bag system to fail when you need it. You
could be injured if the air bag system is not there to
help protect you.
SOS Call System Limitations
Vehicles sold in Mexico DO NOT have SOS Call system
capabilities.
SOS or other emergency line operators in Mexico may not
answer or respond to SOS system calls.
If the SOS Call system detects a malfunction, any of the
following may occur at the time the malfunction is detected,
and at the beginning of each ignition cycle:
• The overhead console light located between the ASSIST
and SOS buttons will continuously be illuminated red.
• The Device Screen will display the following message:
“Vehicle device requires service. Please contact your
dealer.”
• An In-Vehicle Audio message will state “Vehicle device
requires service. Please contact your dealer.”
WARNING!
• Ignoring the overhead console light could mean you
will not have SOS Call services. If the overhead console
light is illuminated, have your authorized dealer
service the SOS Call system immediately.
(Continued)
IN CASE OF EMERGENCY
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WARNING! (Continued)
• The Occupant Restraint Control module turns on the
air bag Warning Light on the instrument panel if a
malfunction in any part of the system is detected. If the
Air Bag Warning Light is illuminated, have your authorized dealer service the Occupant Restraint Control
system immediately.
Even if the SOS Call system is fully functional, factors
beyond FCA US LLC’s control may prevent or stop the SOS
Call system operation. These include, but are not limited to,
the following factors:
• Delayed accessories mode is active.
• The ignition is in the OFF position.
• The vehicle’s electrical systems are not intact.
• The SOS Call system software and/or hardware are
damaged during a crash.
• The vehicle battery loses power or becomes disconnected
during a vehicle crash.
• LTE (voice/data) or 4G (data) network and/or Global
Positioning Satellite signals are unavailable or obstructed.
• Equipment malfunction at the SOS operator facility.
• Operator error by the SOS operator.
• LTE (voice/data) or 4G (data) network congestion.
• Weather.
• Buildings, structures, geographic terrain, or tunnels.
6 TBM2
WARNING!
ALWAYS obey traffic laws and pay attention to the road.
ALWAYS drive safely with your hands on the steering
wheel. You have full responsibility and assume all risks
related to the use of the features and applications in this
vehicle. Only use the features and applications when it is
safe to do so. Failure to do so may result in an accident
involving serious injury or death.
NOTE:
• Your vehicle may be transmitting data as authorized by
the subscriber.
• Never place anything on or near the vehicle’s LTE (voice/
data) or 4G (data) and GPS antennas. You could prevent
LTE (voice/data) or 4G (data) and GPS signal reception,
which can prevent your vehicle from placing an emergency call. An operable LTE (voice/data) or 4G (data)
network connection and a GPS signal is required for the
SOS Call system to function properly.
WI-FI ACCESS POINT
The TBM2 Device is provided with a Wi-Fi Access Point (HotSpot).
The Wi-Fi hotspot is activated/configured through the
UConnect user interface, though the following steps:
- Access to the “Wi-Fi” app, through the Main Menu or the
Menu Bar shortcut
- In the “Wi-Fi Hotspot” App, select the function “Wi-Fi
Hotspot Configuration”
- At this point it’s possible to set the SSID name and the
Password to access the Wi-Fi Hotspot
- Once the Wi-Fi hotspot is configured, it will be switched
on at every startup, and there is no no need to repeat the
above procedure
IN CASE OF EMERGENCY
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COMPLIANCE STATEMENTS
Product:
This device complies with Part 15 of the FCC Rules and with ISED
license- exempt RSS standard(s). Operation is subject to the
following two conditions:
1.This device may not cause harmful interference, and
2.This device must accept any interference received, including
interference that may cause undesired operations
Le présent appareil est conforme aux CNR d'ISED applicables aux
appareil radio exempts de licence. L'exploitation est autorisée au
x deux conditions suivantes:
1.
2.
radioélectrique subi, même si le brouillage est susceptible d'en
compromettre le fonctionnement.
La operación de este equipo está sujeta a las siguientes do s condiciones:
1.
perjudicial y
2.
incluyendo la que pueda causar su operación no deseada.
TBM2/TCUFCA02SN
L'appareil ne doit pas produire de brouillage, et
L'utilisateur de l'appareil doit accepter tout brouillage
Es posible que este equipo o dispositivo no cause interfer-encia
Este equipo o dispositivo debe aceptar cualquier interfer-encia,
RF Exposure Requirements
To comply with FCC RF exposure compliance requirements, the
device must be installed to provide a separation distance of at least 20
cm from all persons.
RF Exposure Requirements
This equipment complies with Canada radiation exposure limits set
forth for an uncontrolled environment. This equipment should be
installed and operated with minimum distance 20cm between the
radiator and your body.
Déclaration d’exposition aux radiations
Cet équipement est conforme aux limites d’exposition aux
rayonnements ISED établies pour un environnement non contrôlé. Cet
équipement doit être
installé et utilisé avec un minimum de 20 cm de distance entre la source
de rayonnement et votre corps
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MANUFACUTER
Device:
TBM2 (TCUFCA02SN)
Manufacturer address:
Magneti Marelli S.p.A.
V.le A. Borletti, 61/63
20011 Corbetta (MI) – ITALY
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