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FRONTIER
AT
MID WHEEL DRIVE
POWER WHEELCHAIR
Owners Manual
Magic Mobility
Revolutionary All Terrain Technology
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1 Power Wheelchair Owner’s Manual
Thank you for choosing a Magic Mobility Product. We are proud of the quality
construction of every chair we build. This owner’s manual explains the operation of
your new chair. Please read it carefully as it contains important safety, care and
maintenance information.
Magic Mobility’s Power Wheelchair series may be custom made to measure and may
vary in detail from chair to chair however they should all comply to the enclosed basic
specifications.
As a manufacturer of wheelchairs, Magic Mobility endeavours to supply a wide
variety of features and options to meet the needs of the user. However, final
selection and specifications of the type of wheelchair to be used by any individual
rests solely with the user and his/her healthcare professional capable of making such
a selection.
All of the information and specifications in this document are current at the time of
printing. However due to our policy of continual product improvements we reserve
the right to make changes at any time without notice. This may lead to slight
variations between the illustrations and explanations in this manual and the model
you have purchased.
1.1 Intended Use
The intended use of Magic Mobility Power Wheelchair’s is to provide mobility to
persons with a maximum weight of 150kgs limited to a sitting position, that have the
capability of operating a powered wheelchair.
If you experience any problems with your power chair that you are unable to solve, or
if you do not feel capable of safely following any of the instructions and/or
recommendations as contained in this manual, please contact your Magic Mobility
dealer. You will find the model designation and serial number of the wheelchair on
the base of the frame.
Magic Mobility is not liable for damage to property or personal injury arising out of
unsafe use of a power chair. Magic Mobility is also not liable for any property damage
or personal injury arising out of the failure of any person and/or user to following the
instructions and recommendations set forth in this manual.
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2 Safety and Damage Warnings
Throughout this manual, you will find the following safety and damage warnings.
WARNING! This is a warning which, if ignored, may cause injury to
yourself and other people
STOP! This is an instruction that, if not followed, may result in damage
to your Power chair. It means ‘do not do this’ or ‘do not let this happen’.
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Contents
1 Power Wheelchair Owner’s Manual .................................................................... 2
1.1 Intended Use ................................................................................................ 2
2 Safety and Damage Warnings ............................................................................ 3
3 Safety ................................................................................................................. 6
3.1 Transfers ...................................................................................................... 6
3.2 Motor Vehicle Transport ............................................................................... 7
3.3 Weight Limitations ........................................................................................ 7
3.4 Stairs and Escalators .................................................................................... 7
3.5 Public Streets and Roadways ................................................................ ....... 7
3.6 Stationary Obstacles: (Steps, Kerbs, Etc.) .................................................... 7
3.7 Climbing or Descending an Incline ............................................................... 8
3.7.1 Maximum Recommended Incline ........................................................... 8
3.8 Removable Parts .......................................................................................... 9
3.9 Cornering Information ................................................................................... 9
3.10 Electromagnetic Fields .............................................................................. 9
3.11 Positioning Belts ...................................................................................... 10
3.12 Weather Precautions ............................................................................... 10
3.13 Reaching and Bending ............................................................................ 10
3.14 Prescription Drugs/Physical Limitations ................................................... 10
3.15 Alcohol ................................................................................................ .... 11
4 Specifications ................................................................................................... 12
4.1 The FrontierAT ............................................................................................. 12
4.2 Features and Options ................................................................................. 12
4.3 Performance Attributes ............................................................................... 13
5 Operating Instructions ....................................................................................... 14
5.1 Performance adjustments ........................................................................... 14
5.2 Comfort adjustments .................................................................................. 14
5.3 Freewheel Mode – pushing the power chair ............................................... 14
5.4 Tilt in space seat option – if fitted ............................................................... 15
6 Joystick controls ............................................................................................... 16
6.1 Joystick power ............................................................................................ 16
6.2 Rain and Water .......................................................................................... 16
6.3 Joystick lead ............................................................................................... 16
6.4 Controller program ..................................................................................... 16
6.5 Hand control joystick operation – figure 3 ................................................... 17
6.5.1 On/Off Button ....................................................................................... 17
6.5.2 Right Indicator (If Lights Are Fitted) ..................................................... 17
6.5.3 Horn ..................................................................................................... 17
6.5.4 Left Indicator (If Lights Are Fitted) ....................................................... 18
6.5.5 Mode .................................................................................................... 18
6.5.6 ASK (Accessory Shortcut Key) ............................................................. 18
6.5.7 Lighting Menu Mode – If Fitted (Not Standard) ..................................... 19
6.5.8 Lock Mode – If Fitted (Not Standard) ................................................... 19
6.5.9 The Joystick ......................................................................................... 19
6.5.10 Charging ........................................................................................... 20
7 Batteries & Charging ......................................................................................... 21
7.1 Batteries ..................................................................................................... 21
7.2 Battery Charging ........................................................................................ 21
7.3 Charging Procedure ................................................................................... 21
7.4 Battery Disposal and Recycling .................................................................. 22
8 Care & Maintenance ......................................................................................... 23
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8.1 General Guidelines ..................................................................................... 23
8.2 Batteries ..................................................................................................... 23
8.3 Tyres and Castors ...................................................................................... 23
8.3.1 Tyre Inflation ........................................................................................ 24
8.3.2 Tyre Wear ............................................................................................ 24
8.4 Upholstery .................................................................................................. 24
8.5 Cleaning ..................................................................................................... 24
8.6 Storage....................................................................................................... 24
8.7 Transportation ............................................................................................ 25
8.8 Daily Checks .............................................................................................. 25
8.9 Weekly Checks ........................................................................................... 25
8.10 Six Monthly Checks ................................................................................. 25
9 Servicing ........................................................................................................... 25
10 Fault finding ................................................................................................... 27
10.1 The chair will not drive ............................................................................. 27
10.2 Joystick out of neutral at power up .......................................................... 27
10.3 The batteries will not charge .................................................................... 27
11 Warranty ........................................................................................................ 27
12 Head Office and Operations .......................................................................... 28
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3 Safety
Please read and follow all instructions in this owner’s manual before attempting to
operate your power chair for the first time. If there is anything in this manual you do
not understand, or if you require additional assistance for setup, contact your Magic
Mobility Dealer before operating the wheelchair.
There are certain situations, including some medical conditions, where the power
chair user will need to practice operating the power chair in the presence of a trained
attendant. A trained attendant can be defined as a family member or care
professional specially trained in assisting a power chair user in various daily living
activities.
The contents of this manual are based on the expectation that a qualified healthcare
professional has properly fitted the power chair to the user and the prescribing
healthcare professional has trained the user in the operation of the wheelchair, the
dangers that can be encountered and assured themselves that the user is capable of
this.
Using your Magic Mobility product safely also depends upon your own good
judgement and/or common sense, as well as that of your provider, caregiver, and/or
health professional. Magic Mobility is not responsible for injuries and/or damage
resulting from any person’s failure to follow the warnings, cautions and instructions in
this owner’s manual.
WARNING! If you are going to be stationary in your power chair for an
extended period of time, turn off the power. This will conserve battery
power and remove the chance of unexpected chair movement through
inadvertent joystick contact or from electromagnetic sources
3.1 Transfers
It is recommended that you have a trained attendant present while you learn to
transfer yourself. To reduce the chance of injury, we recommend:
Be sure the power is turned off (See section 6.5.1)
Be sure the Power chair is not in freewheel mode (See section 5.3)
Ensure armrests and footrests are swung away or removed
Position yourself as far back as possible in the power chair seat to prevent the
power chair from tipping forward.
WARNING! Avoid putting all your weight on either armrests or
footrests. This may cause the power chair to tip and cause injury
STOP! Avoid putting all your weight on either armrests or footrests.
This may damage their supports.
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3.2 Motor Vehicle Transport
Wheelchair positioning belts were not designed with the intent of providing proper
restraint during motor vehicle transportation.
The Department of Transportation has not approved any tie-down systems with
specific wheelchairs for transportation of a user while in a wheelchair, in a moving
vehicle of any type. It is Magic Mobility’s position that wheelchair users are NEVER
transported in vehicles of any kind while in wheelchairs.
WARNING! Wheelchair users should be transferred into appropriate
seating in vehicles for transportation and use be made of the restraints
made available by the auto industry.
3.3 Weight Limitations
Your power chair is rated for a maximum weight capacity of 150 kg. Do not carry
passengers or heavy weights on any part of the wheelchair.
WARNING! Exceeding the weight capacity voids your warranty and
may result in personal injury.
STOP! Exceeding the weight capacity voids your warranty and may
result in damage to your power chair.
3.4 Stairs and Escalators
WARNING! Never use your power chair to negotiate stairs or
escalators. Always use an elevator or lift. You may cause injury to
yourself and to others.
STOP! Trying to negotiate stairs or escalators may result in damage to
your power chair.
3.5 Public Streets and Roadways
WARNING! You should not operate your power chair on public streets
and roadways. Be aware that it may be difficult for traffic to see you
when you are seated on your power chair. Obey all local pedestrian
traffic rules. Wait until your path is clear of traffic, and then proceed
with extreme caution
3.6 Stationary Obstacles: (Steps, Kerbs, Etc.)
Proceed with extreme caution when driving near raised surfaces, unprotected ledges,
and/or drop-offs (kerbs, porches, stairs, escalators, lifts etc).
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WARNING! Do not attempt to have your power chair climb or descend
an obstacle that is higher than 5cm unless you have the assistance of
an attendant. Never try to travel rearwards down any step, kerb, or
other obstacle. This may cause the power chair to tip and cause
personal injury.
3.7 Climbing or Descending an Incline
When climbing an incline, try to keep your power chair moving; however do not use
excessive speed. If you must stop, start up again slowly and then accelerate
cautiously. Your mid wheel drive power chair has 4 castor wheels and two drive
wheels for enhanced performance. At times, particularly during high acceleration on
inclines, not all of the 4 castor wheels will contact the ground. This is a normal part of
the chairs operation; if at anytime you feel uncomfortable, reduce your acceleration
rate.
When driving down an incline, set your power chair to the slowest speed setting and
drive in the forward direction only. If your power chair starts to move down the incline
faster than you anticipated or desired, allow it to come to a complete stop by
releasing the joystick. Once the chair has stopped push the joystick forward slightly
to ensure a safely controlled descent.
The following advice is recommended for your safety:
Stop before climbing an obstacle. Approach slowly until castors contact the
obstacle. Apply power and the action of the chair will lift the castors over the
obstacle. Weight is transferred to the drive wheels providing traction and motor
strength to power the chair over the obstacle.
Do not zigzag or drive at an angle up or down the face of the incline. Drive your
power chair straight up or down the incline. This greatly reduces the possibility of
a tip or fall.
Avoid potentially hazardous inclines e.g. areas covered with snow, ice, mud, cut
grass, or wet leaves.
When on any sort of an incline or decline, never place the power chair in
freewheel mode while seated on it or standing next to it.
Never attempt to travel rearwards down an incline.
WARNING! Always exercise extreme caution on inclines and follow the
advice above to reduce the risk of personal injury
3.7.1 Maximum Recommended Incline
Most public access ramps have a maximum gradient 1 in 14 (AS1428.1). Therefore,
Magic Mobility recommends that the maximum slope of an incline you attempt to
safely ascend or descend on your power chair does not exceed a 1 in 14 gradient.
WARNING! Any attempt to climb or descend a slope steeper than 1 in
14 gradient may put your power chair in an unstable position and
cause it to tip, resulting in personal injury.
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14
1
4. 1 °
3.8 Removable Parts
WARNING! Do not attempt to lift or move a power chair by any of its
removable parts. This may result in personal injury.
STOP! Do not attempt to lift or move a power chair by any of its
removable parts. This may cause damage to the chair.
3.9 Cornering Information
Despite front and rear castor wheels, excessively high cornering speeds can still
create the possibility of tipping. If you feel that you may tip over in a corner,
immediately reduce your speed and steering angle (i.e. lessen the sharpness of the
turn)
The following advice is recommended for your safety:
Reduce cornering speed
Reduce steering angle
Beware of uneven surfaces
Avoid turning on inclined surfaces
Be aware of changing surfaces - such as passing from a grassy area to a paved
area at high speed while turning
Avoid abrupt directional changes.
WARNING! When cornering, lower your speed and follow the advice
above to reduce the risk of personal injury
3.10 Electromagnetic Fields
Your power chair’s performance may be influenced by electromagnetic fields caused
by cellular telephones or other radiating devices, such as hand-held radios, radio and
television stations, wireless computer links, microwave sources, and pagers.
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Your power chair may also be a source of electromagnetic and radio frequency
interference. Be aware that your power chair may affect the performance of alarm
systems and other radiating devices.
WARNING! Turn off your power chair when using products, which emit
electromagnetic fields. This will eliminate the possibility of unintended
movement caused by electromagnetic sources. Failure to take this
precaution may result in personal injury
3.11 Positioning Belts
Do not sit on your power chair while it is in a moving vehicle refer to section 3.2
Motor Vehicle Transport.
It is the obligation of the purchasers, therapists and other healthcare professionals to
determine if a positioning belt is required to ensure the safe operation of this
equipment by the user.
WARNING! Ensure your positioning belt is fastened securely. Serious
personal injury may result if you fall from the power chair.
3.12 Weather Precautions
WARNING! Do not operate your power chair in icy or slippery
conditions or on salted surfaces (i.e.; footpaths and roads). Such use
may adversely affect the performance and safety of your power chair,
resulting in an accident and personal injury.
3.13 Reaching and Bending
WARNING! Do not bend, lean, or reach for objects, if you have to pick
them up from the floor we suggest you use a specially designed “Pick
Up Stick”. Movements such as these may cause your power chair to
tip, possibly resulting in personal injury.
3.14 Prescription Drugs/Physical Limitations
Consult your physician if you are taking prescribed or over-the-counter medication or
if you have certain physical limitations.
WARNING! Some medications and limitations may impair your ability
to operate your power chair in a safe manner, possibly resulting in
personal injury to yourself and others.
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3.15 Alcohol
WARNING! Do not operate your power chair while you are under the
influence of alcohol, as this may impair your ability to operate your
power chair in a safe manner, resulting in personal injury to yourself
and others.
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4 Specifications
4.1 The FrontierAT
A FrontierAT power chair is depicted in figure 1. This figure will help you identify some
of the features referred to throughout this manual.
4.2 Features and Options
Every individual has different requirements and at Magic Mobility we pride ourselves
on being able to meet the needs of most people. Many aspects of the power chair
are customisable including, but not limited to controllers, seats, seat back recline
mechanisms, armrests, headrests and leg rests. Please contact your Magic Mobility
Dealer to discuss any additional requirements, including advice on how to operate
these features.
Performance attributes of the wheelchair
Backrest
Headrest
Armrest
Joystick
Controller
Seat
Front Castors
Footrest
Rear Castors
Drive Wheels
Power Base
Figure 1 The FrontierAT
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4.3 Performance Attributes
Information regarding the performance attributes and controlled testing results of the
power chair may be obtained from the power chair manufacturer. If you would like
access to this information, please contact your Magic Mobility Dealer.
All results meet at least the minimum performance requirements of AS3695
Test Method
Test Title
AS 3691.1
Determination of static stability
AS 3696.2
Determination of dynamic stability
AS 3696.3
Determination of the efficiency of the brakes
AS 3696.4
Determination of energy consumption
AS 3696.6
Determination of maximum speed, acceleration and
retardation
AS 3696.8 (Int.)
Static, impact and fatigue strength
AS 3696.9
Climatic Tests
AS 3696.10
Determination or obstacle climbing ability
AS 3696.14 (Int)
Power and control system
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5 Operating Instructions
The speed and direction of the power chair is controlled with by the joystick
Turn on your power chair (see figure 3 in section 6.5)
Push the joystick in the direction of the desired travel. To increase speed, move
the joystick further away from the neutral position.
At times, particularly during high acceleration on inclines, not all of the 4 castor
wheels will contact the ground. This is a normal part of the chairs operation; if at
anytime you feel uncomfortable, reduce your acceleration rate.
5.1 Performance adjustments
Performance adjustments to your power chair should only be made by professionals
of the healthcare field, or by persons fully conversant with both this process and the
driver’s capabilities.
WARNING! Changing the performance settings could adversely affect
your power chair. You may cause injury to yourself and to others.
STOP! Incorrect settings could cause damage to the chair and to
surrounding property.
5.2 Comfort adjustments
If your power chair was configured at your Magic Mobility Dealer, please consult your
health care professional before changing the seat position or making any other
adjustment. Some adjustments may degrade your power chair’s performance and
safety by changing its centre of gravity.
5.3 Freewheel Mode – pushing the power chair
Located on each of the front castor bogey mounting
arms, in front of each drive wheel is a freewheeling lever
(see figure 2). To disengage the built-in brakes simply
pull out the levers on each side.
The wheelchair controls will not function and the “status”
light on the joystick will flash when the chair is in freewheel mode. This feature has been intentionally
incorporated to protect the user from unsafe situations.
Don’t forget to push the levers back in again when finished pushing the chair.
WARNING! Do not use your chair in freewheel mode or attempt to
place your chair into freewheel mode without an attendant present.
You may cause injury to yourself and to others. Do not place your
power chair in freewheel mode while on an incline. The chair could roll
uncontrollably on it’s own, leading to injury to yourself and others.
Figure 2 Freewheel
Lever
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5.4 Tilt in space seat option – if fitted
To operate the Tilt In Space Seat:
Bring your power chair to a complete stop on a flat level surface.
Always fasten the positioning belt when operating the Tilt In Space seat.
Push the red ‘ASK’ button on the G90A joystick module until you get to the
accessory mode function. Select Tilt In Space by moving the joystick left or right.
Once the Tilt In Space option is highlighted, moving the joystick forward or
backwards will operate the function.
Once the seat reaches its highest extension, the tilt action stops; you should
continue to hear and/or feel the tilt motor running. This is because there is a
clutch mechanism that allows the motor to continue running after the lift has
reached its limit. The clutch works at both the top and bottom extensions of the
lift. Do not allow the motor to run more than a few seconds after the mechanism
reaches the top or bottom limit.
Before driving, return the seat to its upright position. When returning to the
upright position, always be sure that the mechanism has reached its lowest limit
or normal seated position.
WARNING! Never tilt the seat from its upright position on an inclined
surface or on bumpy or uneven surfaces. Never raise the Tilt In Space
seat while your power chair is in freewheel mode. Failure to heed this
warning can result in the power chair tipping over and causing
personal injury.
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6 Joystick controls
The joystick controls may be customised and may be one of a number of different
models depending upon users requirements. This manual contains detailed
information on the standard joystick control.
6.1 Joystick power
If the power chair begins to move in an unexpected manner, immediately release the
joystick and turn the wheelchair off. Unless the joystick is damaged, this should stop
your power chair.
If the joystick is not in the neutral (centre) position when you turn on the power, you
may cause a fault in the system. Releasing the joystick and turning the power off and
on again will reset the system.
WARNING! Always turn the power off when you are stationary to
prevent unexpected movement.
6.2 Rain and Water
The joystick hand control unit IS NOT WATERPROOF. The joystick module is splash
proof but may be permanently damaged if water transgresses the rubber seals (this
damage is not covered under warranty).
We recommend carrying a plastic bag large enough to cover the joystick module and
the user’s hand, in case of rain.
6.3 Joystick lead
If for any reason, the joystick lead is disconnected take care when reconnecting, do
not force the plug into the socket. The lead is polarised and should only be fitted one
way.
STOP! Forcing the plug into the socket the wrong way can
permanently damage the electronics system. Also, do not place the
lead so that it can be pinched in the seat frame or the power base
frame.
6.4 Controller program
The controller program affects speed, acceleration, deceleration, and braking. The
drive mode settings are preset at the factory. If your Magic Mobility Dealer changes
these settings, please make note of these changes.
WARNING! Do not attempt to reprogram your chair. Only the power
chair manufacturer, an authorised representative of the manufacturer,
or a trained service technician should program the controller.
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6.5 Hand control joystick operation – figure 3
Figure 3 Hand Controller DXREMG90A
6.5.1 On/Off Button
To turn the power on press the On/Off button.
The current battery charge will be indicated and the System
Status LED will illuminate and not flash.
Press the On/Off button again to turn the power off.
6.5.2 Right Indicator (If Lights Are Fitted)
To turn the Right Indicator on/off, press and release (‘short
press’) the Right Indicator button.
To toggle the Hazard Lights on/off, press and hold (‘long
press’) the Right Indicator button.
6.5.3 Horn
Pressing the Horn button will sound the horn for as long as
the button is pressed.
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6.5.4 Left Indicator (If Lights Are Fitted)
To turn the Left Indicator on/off, press and release (‘short
press’) the Left Indicator button.
To toggle the Headlights on/off, press and hold (‘long press’)
the Right Indicator button.
6.5.5 Mode
Each press of the Mode button will increment the drive profile,
up to the maximum configured value and then back to profile
The current drive profile will be shown in the 7 Segment
Display.
Note:
If the chair is driving and the Mode button is pressed, the drive profile
will increase by a single increment with each press until the maximum
configured value is reached.
The Mode button does not enter the accessory modes.
6.5.6 ASK (Accessory Shortcut Key)
If you are in Drive Mode, a press of the ASK button will
navigate you to the last used accessory function, e.g. actuator
control. If you are already in Accessory Mode, a press of
ASK will take you to the next available accessory mode, e.g.
ECU or lighting. To return to Driving, simply press the Mode
button.
This feature significantly reduces the complexity and number
of key presses to access common features.
Note:
If the chair is driving and the ASK button is pressed, the command is
ignored until the chair has stopped.
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6.5.7 Lighting Menu Mode – If Fitted (Not Standard)
When in Lighting Menu Mode, the 7 Segment display
shows 3 horizontal lines.
Moving the joystick forward will toggle the Headlights.
Moving the joystick left will toggle the Left turn
Indicators.
Moving the joystick right will toggle the right turn
Indicators.
Moving the joystick backward will toggle the Hazard
Lights.
6.5.8 Lock Mode – If Fitted (Not Standard)
The Key Lock system uses a magnetic key to power the
wheelchair down to prevent subsequent unauthorized driving.
To Lock the system:
Swipe the magnetic key across the key symbol on the G90
Remote. The system will beep and automatically power itself
down.
To Unlock the system:
Press the On/Off button to power up the system. The flashing
red key symbol shows the system is locked. Swipe the
magnetic key across the key symbol the LED will stop
flashing the chair may be driven as normal. If the wheelchair
is not unlocked, G90 will automatically turn itself off.
6.5.9 The Joystick
Moving the joystick will cause the power chair to drive in
that direction. The amount of joystick movement will
determine the speed that the power chair will move in that
direction.
Joystick Out of Neutral at Power up (OONAPU) occurs
if the joystick is out of neutral when switched on. If this
happens the System Status LED will flash constantly.
Releasing the joystick within a few seconds will cancel the
indication otherwise a ‘latching fault’ will occur.
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6.5.10 Charging
Fig3-16
Plug the battery charger into the charging socket
located at the front of the G90 Remote.
Driving is inhibited while the system is being charged
as denoted by ‘-‘ displayed on the 7 segment display.
However, it is possible to use accessory functions e.g.
actuators.
Once the Battery Charger displays a ‘full’ battery
charge, the battery charger plug may be removed.
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7 Batteries & Charging
Batteries
40 A/Hr MK Batteries (Gell Tech)
(73 A/Hr MK Batteries are optional)
Charger
24Volt 8Amp
These products may not be available in all countries-contact your dealer for an
equivalent
7.1 Batteries
Your Power Chair uses high quality long lasting gell cell batteries that are sealed and
maintenance free. There is no need to check the electrolyte fluid level they contain.
Despite their similarity to automotive batteries, they are not the same. Automotive
batteries are not designed to handle a long, deep discharge, and are also unsafe for
use in power chairs. Do not allow automotive batteries to be fitted.
WARNING! Battery posts, terminals, and related accessories contain
lead and lead compounds, wash your hands after touching.
WARNING! Corrosive chemicals are contained in the batteries. Use
only AGM or gel-cell batteries to reduce the risk of leakage or
explosive conditions.
7.2 Battery Charging
We recommend using only a high quality dual rate intelligent battery charger with
your Power Chair. Only use the supplied off-board charger unless otherwise
approved by Magic Mobility. Do not use an automotive-type battery charger.
STOP! Automotive batteries and chargers are unsafe for use in power
wheel chairs
7.3 Charging Procedure
Battery Charging is via a socket within the joystick module. When a charger is
plugged in, the joystick unit recognises the unit is plugged in and chair driving is
inhibited. The charger will not operate after the batteries have been discharged to
extremely low voltage. If this happens, call your Magic Mobility Dealer for assistance.
The following procedure is valid for the recommended charger brand - consult your
separate charger instructions if supplied with an alternative charger.
1. Ensure the wheelchair is turned off.
2. Always make sure that the charger is turned OFF before plugging it into the
wheelchair.
3. Plug the charger into the charging socket on the joystick module.
4. The empty battery connected light on the charger will come on. If this light does
not illuminate check all connections. (240V - 110V - 115V)
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5. Turn the charger on at the mains power point. The bottom POWER indicator on
the charger will come on.
6. The 100% Battery Full light on the charger will come on when the chair is fully
charged. It is OK to leave the charger connected to the chair it will not
overcharge.
The following advice is recommended to help care for your batteries:
Keep your batteries fully charged and avoid deeply discharging your batteries.
The wheelchair will require charging for 8 to 10 hours for a full charge. Charging
the batteries for short periods will shorten the life of the batteries.
Do not charge the batteries for more than 24 hours at a charging cycle if possible.
Batteries MUST BE charged overnight EVERY NIGHT.
WARNING! Always protect the batteries from freezing and never
charge a frozen battery. Doing so can result in personal injury and
damage to the battery
STOP! Do not put the charger on the seat of the wheelchair when
charging as the charger can become quite warm. Always put the
charger on the floor near the chair when in use.
7.4 Battery Disposal and Recycling
If you encounter a damaged or cracked battery, immediately enclose it in a plastic
bag and contact your Magic Mobility Dealer for instructions on disposal. Your Magic
Mobility Dealer will also have all the necessary information on battery recycling,
which is our recommended course of action.
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8 Care & Maintenance
Like any motorised vehicle, your power chair requires routine maintenance checks.
You can perform some of these checks, but it is recommended that every 6 months
the chair is inspected by a factory authorised service facility. Repairs or replacements
should only be carried out with manufacturer-approved components to assure proper
performance (see section 9, Servicing).
STOP! Do not use parts, accessories, or adapters other than those
authorised by Magic Mobility. This may void your warranty and cause
damage to your power chair.
8.1 General Guidelines
Do not expose your power chair to any type of moisture at any time (rain, snow, mist,
salt water, or wash). Such exposure can damage your power chair. Never operate
your power chair if it has been exposed to moisture until it has dried out thoroughly
and been fully serviced and assessed by a trained wheelchair repairer for correct
operation.
STOP!
DO NOT leave the power wheelchair in rain or a storm of any kind.
DO NOT use the power wheelchair in a shower or leave it in a damp
bathroom whilst taking a shower.
DO NOT leave power wheelchair in a damp area or outdoors for any
length of time.
Direct exposure to rain or damp will cause electrical and mechanical
malfunctions and may cause the chair to prematurely rust.
Avoid knocking or bumping the controller, especially the joystick.
Keep the controller clean
Avoid exposure to extreme temperatures
8.2 Batteries
The batteries used in your power chair are sealed, no maintenance gell cells and
require only correct charging procedures - see 7.2 Battery Charger. Typically these
batteries would last 1 to 2 years depending upon type of usage.
8.3 Tyres and Castors
Tyre
Tyre Description
Tyre
Pressure (psi)
Tyre
Pressure (kPa)
Mid Drive
Tyres
Black, Low
Pressure, Knobby
3.5 to 4
(10 Max.)
24 to 28
(68 Max.)
Castors
250mm Pneumatic
(All Terrain Model)
35 Max.
240 Max.
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8.3.1 Tyre Inflation
Tyre pressures should be checked weekly. All pneumatic tyres are fitted with
automotive type valves and can be inflated using most typical automotive hand and
foot type pumps as well as service station air outlets.
STOP! Under inflated tyres may be dangerous and can leave the tyres
prone to punctures. Failure to use the correct inflation pressure can
result in reduced performance or cause an unsafe situation to occur
STOP! Over inflated tyres may cause the tire to explode and cause
bodily harm. The recommended tyre pressure is also listed on the
sidewall of the tire
8.3.2 Tyre Wear
Tyre wear varies greatly depending on usage (from months to years), but no matter
what sort of time your tyres last this is mostly governed by your typical daily
requirements. To achieve the most from your tyres it is important to have them
correctly inflated. Always use manufacturer recommended parts. Replace tyres when
the tread pattern wears to less than 2mm in depth as tyres will start to lose safe
traction and can be more prone to puncture.
8.4 Upholstery
The power chair upholstery may be cleaned using mild soap and water. Avoid getting
water into any electric components. Never use any chemicals to clean a vinyl seat,
as they may cause the seat to become slippery, or dry out and crack. A general
purpose upholstery cleaner may be used on velour.
Upholstery life may be affected by skin oils and human sweat particularly that caused
by particular medications. It is recommended that should cracking or significant
wearing of the upholstery occur, it should be replaced.
8.5 Cleaning
Your power chair has a powder coated metal frame that allows it to be easily wiped
clean with a damp cloth. Never hose off your power chair or place it in direct contact
with water.
8.6 Storage
Store your Magic Mobility power chair in a warm dry environment. If you do not use
your power chair regularly, it is recommended that the batteries be charged at least
once per week.
If you are storing your power chair for an extended period of time, please contact
your Magic Mobility Dealer who can give you advice on disconnecting the batteries
and blocking up the power chair to avoid flat-spotting the tyres
WARNING! Battery posts, terminals, and related accessories contain
lead and lead compounds, wash your hands after touching.
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WARNING! Corrosive chemicals are contained in the batteries. Use
only AGM or gel-cell batteries to reduce the risk of leakage or
explosive conditions.
8.7 Transportation
Always be sure your power chair and its components are properly secured when it is
being transported. Please contact your Magic Mobility Dealer for advice regarding
packing and shipping your particular chair.
8.8 Daily Checks
Turn off the controller and check the joystick. The joystick should return to centre and
not be bent or damaged in any way. Ensure the joystick boot is not torn or cracked
where water can enter and that all electrical connections are secure.
STOP! Do not use the joystick if the boot is torn or cracked. If the
joystick boot becomes torn or cracked, ensure it is replaced
IMMEDIATELY.
8.9 Weekly Checks
Visually inspect the controller harnesses. Ensure they are not frayed and have any
wires exposed.
Check the tyre and castor pressure is to the specification as detailed in section 8.3
Check the tyres and castors for wear
Check the brakes by pushing the joystick slowly forward until you hear the electric
brakes click. Immediately release the joystick. The brakes should operate with a few
seconds of moving the joystick. Repeat this test by pushing the joystick rearwards,
left and then right.
Visually check the castor forks for any damage and ensure the castors swivel freely
without squeaking.
Keep your power chair clean and free from foreign material.
STOP! If any of the above checks reveal a problem, please see your
Magic Mobility Dealer for repair.
8.10 Six Monthly Checks
Take your power chair to your Magic Mobility Dealer to ensure it is functioning
correctly (see section 9)
9 Servicing
Please contact your Magic Mobility Dealer to arrange your six monthly service. Your
local representative can also discuss the availability of loan (rental) units during
repairs and servicing. It should be noted that many of our power chairs are highly
customised and a loan (rental) chair may not be appropriate.
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If you notice symptoms such as motor noise, frayed harnesses, damaged
connectors, uneven tyre wear, unusual motion or broken parts or anything else that
may be a cause for concern between services, please also contact your Magic
Mobility Dealer immediately. If required, Head Office can help you find your nearest
Dealer (see section 12).
Set-Up of the Electronic Control Unit is to be performed ONLY by individuals
authorised by Magic Mobility. The final tuning adjustments of the controller may affect
other activities of the wheelchair.
STOP! If non-certified individuals perform any work on these units, the
warranty is void and damage to the equipment could occur.
Do not modify, or have your power chair modified in any way not authorised by Magic
Mobility. Unauthorised changes constitute remanufacturing of the wheelchair. The
person or group who make the changes will have full liability of the wheelchair under
the Therapeutic Goods Act (TGA).
WARNING! Unauthorised modifications void your warranty and may
result in personal injury.
STOP! Unauthorised modifications void your warranty, constitute
remanufacturing and may render your chair unsafe.
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10 Fault finding
10.1 The chair will not drive
Should the chair fail to drive, first check the following items:
Is the battery fuel gauge in the RED section (batteries flat) or flashing?
Has the control lead to the joystick control module been damaged or dislodged
from either end?
All Power wheelchairs are fitted with a DX Series control system that disables
driving should the built-in self test discover a fault in any of the driving
components (motors, electronics, brakes). Each of the DX electronics modules is
fitted with a STATUS indicator in the form of a small green LED, on the Joystick
Hand Control this STATUS indicator is located in the centre of the On/Off Button.
Should any of the modules be faulty the LED on the faulty module will flash. If this
happens call your local Magic Mobility Dealer.
10.2 Joystick out of neutral at power up
The Joystick Module detects ‘Out Of Neutral At Power Up’. If the system is turned on
with the joystick not in the neutral position (deflected) the power indicator will flash
and the chair will be prevented from driving until the joystick is returned to neutral.
10.3 The batteries will not charge
Should the batteries not charge check the following items:
Is the Battery Connected Indicator on the battery charger illuminated? If not
check all plugs, sockets, leads and battery connections.
Is the Mains Power Indicator illuminated? Check mains power point.
Should the Charge Complete Indicator not be illuminated after a normal charging
period, or no more than 12 hours the most likely cause is worn out or faulty
batteries.
On a full charge the batteries will generally provide a good 6 to 8 hours of typical
daily use. As the batteries wear out this time will be reduced. When the chair is
being used in “high load” applications such as hill climbing or with a heavy
occupant then the battery range will also be reduced.
11 Warranty
This wheelchair is provided with a 12 month Limited Warranty on the parts and
workmanship contained within.
This warranty does not cover wearing items such as tyres, batteries, upholstery etc.
The warranty does not cover freight to or from the manufacturer, that is, the chair
must be returned to the factory or Dealer, freight pre-paid, for all warranty repairs.
The warranty on this power chair does not cover breakages / damage to either the
motors, gearboxes, or axle shafts caused by misuse of the wheelchair.
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Warranty does not cover faults, failures or excessive wear caused by lack of
appropriate maintenance and regular servicing by authorized repairers as outlined
within this owners manual.
We will, at our discretion, repair / replace items that we consider were faulty at time
of manufacture.
The availability of replacement units is subject to the discretion of the provider, not
the manufacturer. For more information regarding replacement units, contact your
Magic Mobility Dealer.
All warranties are detailed in “Terms & Conditions of Sale - Magic Mobility” (available
upon request)
Upon acceptance of goods at delivery the purchaser accepts the “Terms &
Conditions of Sale”
12 Head Office and Operations
This wheelchair has been proudly manufactured in Australia.
Magic Mobility
2/112 Browns Road
Noble Park, Vic. 3174
Australia
Phone: (03) 8791 5600
Fax: (03) 9701 0144
Email Address: admin@magicmobility.com.au
Web Site http://www.magicmobility.com.au
© Copyright Magic Mobility 2002
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