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Torque
User Manual
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MagicBox Torque User Manual

Torque
Cordless DECT telephone with answering machine
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TABLE OF CONTENTS
Welcome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Handset range . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Signal strength . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Setting up the base and handset . . . . . . . . . . . . . . . . . . . 5
Handset battery low warning . . . . . . . . . . . . . . . . . . . . . . . 6
Handset battery performance . . . . . . . . . . . . . . . . . . . . . . 6
Date and time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Set the date and time manually. . . . . . . . . . . . . . . . . . . . . 7
Your Torque handset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Your Torque base. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
To make a call by pre-dialling . . . . . . . . . . . . . . . . . . . . . . . 10
Call from the phonebook . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Call from the calls list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Answer a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
To adjust the volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Secrecy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
To end a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
To switch the handset on/o . . . . . . . . . . . . . . . . . . . . . . . 11
Mood lighting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Using the phonebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Using text messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Using the calls list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Using the agenda . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Clock & alarm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Handset settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Base settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Answering machine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Simple solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
General information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Technical information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
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WELCOME
to your Torque cordless DECT phone with full touch
sensor keypad.
This user guide provides you with all the information
you need to get the most from your Torque handset and answering machine.
Before you use your product or make your  rst
call, please read the important information on this page.
IMPORTANT NOTE:
Your Torque handset has a high quality full touch
sensor keypad, which is much more sensitive than a normal telephone keypad. It provides very fast and responsive keying, however like most new technology it can take a little time to get used to using it.
Some tips to help you get the best from your phone
quickly are:
• Pick the handset up by the sides, touching the area just below the front black touch sensor panel, then cradle the back of the handset in your hand whilst you dial.
• During use, avoid touching the keypad area unnecessarily to prevent accidental triggering of the keypad.
• The keypad will automatically disable when you hold the receiver to your ear to reduce the risk of accidental keypad presses while the handset is held against the side of your face.
• To ‘wake’ the keypad to enable you to dial further
digits, e.g. if you want to access the menu, you just need to take the handset away from your ear and wait for the backlight to come on. You can then dial normally.
• It is very easy to tell when the keypad is disabled, as the keypad backlight will be o .
• When dialling digits to select from a voice menu, e.g. Press 1 for accounts..., please ensure that you hold the handset away from the display area.
• Holding the handset at the top around the display area may activate the secrecy feature.
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PRODUCT SET UP
Where to place your product
It is important that you consider carefully in advance
where your Torque base and cordless handset will be situated and make sure that they are:
* on a  at and stable surface * within 1.8 metres of a power socket and telephone
socket
* at least 1 metre away from other electrical appliances
to avoid any interference
* away from bright sunlight or heat sources, such as
a radiator
* not in a humid or very damp place such as a bathroom
Note: Your Torque product works by sending radio
signals between the handset and the base. The strength of the signal depends on where you site the base. Putting it as high as possible ensures the best signal.
Handset range
The Torque handset has a range of 300 metres
outdoors when there is a clear line of sight between the base and the handset. Any obstruction between the handset and the base will reduce the range signi cantly. With the base indoors and the handset either indoors or outdoors, the range will normally be up to 50 metres. Thick stone walls can severely a ect the range.
Signal strength
The
icon on your handset indicates when you are in range. When out of range of the base, Searching... is displayed and the
icon will  ash.
If you move out of range during a call, the telephone
call will be disconnected. Move back within range before you make any further calls. The handset will automatically re-connect to the base.
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IMPORTANT
Only use the mains power adaptor and telephone
line cord supplied with the product.
This equipment is not designed for making
emergency telephone calls when the power fails. Alternative arrangements should be made for access to emergency services.
Setting up the base and handset
1. Plug the power adaptor and telephone cable into the underside of the base.
2. Plug the power adaptor into the mains wall socket and switch the power on.
3. Remove the battery cover from the back of the handset and insert the 2 x AAA rechargeable batteries supplied. Please note the ‘+’ and ‘-’ markings inside the battery compartment and insert the batteries the correct way around. Slide the battery compartment shut.
WARNING
Never use non-rechargeable batteries. Only use the
approved rechargeable batteries supplied. Using unapproved batteries will invalidate your guarantee and may damage the telephone. If you are unsure, please call the helpdesk on 0845 833 1673.
4. Place the handset onto the base to charge for at least 24 hours. Your Torque handset has ‘reverse charging’ and so can be placed either way around on the base. Check that the round connector on the back of the handset is in contact with the round connector in the middle of the base. When the handset is fully charged the battery icon in the top right of the display will indicate this.
5. After 24 hours, plug the telephone line cord from the Torque base into the telephone wall socket.
Torque multipack users only:
Place each Torque charger within reach of a mains power wall socket.
1. Plug the mains power adaptor into the power socket on the underside of the charger and plug the other end into the mains power wall socket.
PRODUCT SET UP
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2. Insert the 2 x AAA rechargeable batteries supplied, taking note of the ‘+’ and ‘-’ markings inside the battery compartment, then slide the battery compartment shut.
3. Place the handset on the charger. Your Torque handset has ‘reverse charging’ and so can be placed either way around on the base or charger. Check that the round connector on the back of the handset is in contact with the round connector in the middle of the charger. You should let the batteries charge continuously for at least 24 hours.
The display will show the handset number, e.g. 2, to
show it is registered to the base.
Handset battery low warning
If the icon  ashes in the display, you will need to
recharge the handset before you can use it again. During charging, the
icon in the display will scroll.
Handset battery performance
In ideal conditions, fully charged batteries should
give about 10 hours talk time or 100 hours standby time on a single charge.
Note that new batteries do not reach full capacity
until they have been in normal use for several days.
To keep your batteries in the best condition, leave
the handset o of its charger base for a few hours at a time.
Running the batteries right down at least once a
week will help them last as long as possible.
The charge capacity of rechargeable batteries
will reduce with time as they wear out, giving the handset less talk/standby time. Eventually they will need to be replaced.
The batteries and handset may become warm during
charging. This is normal.
Date and time
Providing you have subscribed to your network’s
Caller Display service, the date and time is set automatically every time a call is received.
If you do not subscribe to the Caller Display service
or would like to set the correct time and date straight away, you can set the date and time manually.
PRODUCT SET UP
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PRODUCT SET UP
Set the date and time manually
1. On the handset press the button with the line on it, under ‘Menu’ on the display. Scroll
to ‘Clock & Alarm’. Press ‘Select’. ‘Date & Time’ will be displayed,
then press ‘Select’ again. ‘Please wait....’ will be
displayed for a few seconds.
2. Using the keypad, enter the date using the format DD-MM-YY e.g. 04-08-10 for 4th August 2010.
3. Press ‘Save’ and enter the time using the 24 hour format HH-MM, e.g. 14-45 for 2.45pm.
4. Press ‘Save’ to con rm or
RED
to return to
standby.
Your Torque handset is now ready for use.
7
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YOUR TORQUE HANDSET
8
Power on/o button
Menu / Select / Secrecy
Use to access and select the options
in the menu
Secrecy to mute the microphone
during calls
Redial / Pause / Scroll Up / Volume up
Touch sensor to detect when the handset is next to your ear
Full graphic display
Talk / Handsfree
End Call / Exit
Phonebook / Scroll Down / Volume down
Recall
Hash - to change the case when entering letters/editing Keypad lock
Intercom - to make an internal call
Clear / Back Clear incorrect input during text editing
Back / to return to previous menu
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YOUR TORQUE BASE
9
Mood lighting on the base to indicate incoming calls, new SMS and answering machine messages
Page / Find
handset key
Use to turn mood
lighting on / o
Mains power socket
Telephone line socket
Reverse charging contact, handset can be placed either way around on the base
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USING THE HANDSET
To make a call
1. Press
GREEN.
2. Dial the telephone number.
To make a call by pre-dialling
1. Enter the phone number (maximum 24 digits). If you make a mistake press ‘Clear’.
2. Press
GREEN to dial the phone number entered.
Call from the phonebook
NOTE
You will  rst need to add new entries to the
phonebook. See page 13.
1. Press
. The  rst entry in the phonebook is
displayed.
2. Scroll up
or down
to the entry you want.
3. Press
GREEN to dial the number.
TIP
Instead of scrolling to browse the phonebook entries,
press the numeric key corresponding to the  rst letter of the entry you wish to locate. For example, pressing 2 will show the entries starting with A. Pressing 2 again will show the entries starting with B, etc...
Call from the calls list
NOTE
You need to subscribe to your network’s Caller Line
Identi cation service to be able to see the caller’s number in the calls list.
1. Press ‘Menu’, scroll
to ‘Calls Lists’ and press ‘Select’.
2. Use the
or
to highlight ‘Missed’, ‘Received’ or
‘Dialled’ calls. Press ‘Select’.
3. Scroll
or
to the entry you want.
4. Press
GREEN to dial the number.
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11
USING THE HANDSET
Answer a call
1. When the phone rings , press
GREEN to answer
the call. When answering the handset from the charger base with ‘Auto Talk’ set to On, nothing needs to be pressed.
Handsfree
1. When the phone rings , press
GREEN twice to
answer the call in Handsfree mode. You can press
GREEN each time you wish to switch between
handset and handsfree mode.
WARNING
When the phone is ringing, avoid holding the
earpiece too close to your ear as it may damage your hearing. Handsfree activation can suddenly increase the volume in the earpiece to a very high level. Make sure the handset is not too close to your ear.
To adjust the volume
1. During a call, press
or
to adjust the earpiece or loudspeaker volume. The level is shown in the handset display.
Secrecy
Use the secrecy feature when you would like to speak
to someone else in the same room as you, without your caller hearing you.
1. During a call, press ‘Secrecy’. ‘Secrecy On’ is displayed.
2. Press ‘O ’ again to turn the microphone back on and speak to your caller again.
To end a call
1. Press
RED.
After you hang up, the duration of your call is displayed for 5 seconds.
To switch the handset on/o
1. Press and hold the small power button on the top left of the handset, just beneath the black touch panel.
2. Press and hold the small power button again to switch the handset back on.
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USING THE HANDSET
Mood lighting
Your Torque base has ‘Mood lighting’ which is a ring
of white light around the circular area of the base, where it sits on a surface. This light will  ash when you have a new incoming call, when you make a call and when you receive new SMS or answering machine messages.
To turn the mood lighting on/o .
1. Press and hold the page button
on the underneath of the base for 5 seconds. You will hear 2 beeps. Continue to hold the page button
until
the Mood light switches on or o as appropriate.
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13
USING THE PHONEBOOK
The Torque handset phonebook can store up to 100
names and numbers.
NOTE
Numbers can be up to 24 digits long and names up to
12 characters long. Entries are stored in alphabetical order.
To view and dial phonebook entries
1. Press . Display shows the  rst entry.
2. Scroll
or
to the entry you want. Or to search
alphabetically, press
then press the key with the  rst letter of the name, e.g. if the name begins with N, press 6 twice. The display shows the  rst entry beginning with N. If required, press
or
to
scroll to the exact entry.
3. Press ‘Options’, then scroll
to ‘Show Details’.
Press ‘Select’.
4. Press
GREEN or ‘Dial’ to dial the entry displayed.
5. Press
RED to end the call (if dialled), or return to
standby.
To view an entry during a call:
1. Press ‘Names’ to open the phonebook menu.
2. Enter the  rst letter of the name you want then scroll or
if necessary to the exact name.
3. Press ‘Options’, then scroll
to ‘Show Details’.
Press ‘Select’.
4. Press ‘Back’ to cancel the Phonebook display.
5. Press
RED to end the call.
To add an entry
1. Press ‘Names’. Scroll
to highlight ‘Add Entry’ .
2. Press ‘Select’. ‘Enter Name:’ is displayed.
3. Enter a name using the keypad and press ‘OK’.
4. Enter a number. Press ‘OK’ to save. Use the
or
to select a melody and press ‘Select’ to con rm.
5. Press
RED to return to standby.
Enter a pause
If your Torque handset is connected to a switchboard,
you may need to enter a pause in a stored number.
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This gives the switchboard time to  nd an outside line. A Pause is normally stored after the switchboard access code (e.g. 9)
1. When storing a number, press and hold
until the display shows ‘P’. You can then continue storing the phone number.
NOTE
You can c
ancel storing an entry at any time during
the process by pressing
RED
to return to standby.
Entering characters/names
Use the alphanumeric keypad to enter names in
the phonebook.
For instance to enter the name Paul:
P Press ‘7’ once
A Press ‘2’ once
U Press ‘8’ twice
L Press ‘5’ three times
To enter a space press ‘0’
Press ‘Clear’ to ‘Delete’ a character.
To edit an entry
1. Press .
2. Scroll
or
to the entry you want to edit and press
‘Options’. Scroll
to ‘Edit Entry’ and press ‘Select’.
3. Edit the name and press ‘OK to con rm. Press ‘Clear’ to ‘Delete’ charac ters.
4. Press ‘OK’ and edit the number.
5. Press ‘Save’ to con rm.
6. Use the
or
to select a melody and press
‘Select’ to con rm.
7. Press
RED to return to standby.
To change a ringtone
You can change a ringtone assigned to a phonebook entry, quickly and simply.
1. Press
.
USING THE PHONEBOOK
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USING THE PHONEBOOK
2. Scroll
or
to the entry with the ringtone you
want to change and press ‘Options’. Scroll
to
‘Ringtone’ and press ‘Select’.
3. Use the
or
to select a di erent melody and
press ‘Select’ to con rm.
4. Press
RED to return to standby.
To copy an entry (multipack users)
If you purchased a Torque multipack with more than 1 handset, you can copy Phonebook entries to the other handset/s
1. Press
.
2. Scroll
or
to the entry you want to copy and
press ‘Options’. Scroll
to ‘Copy Entry’ and press
‘Select’. ‘To Handset’ is displayed. Press ‘Select’.
3. The other handsets registered to the base are displayed, e.g. Handset 2. Use the
or
to select the handset that you would like to copy the entry to and press ‘Select’ to con rm. ‘Please wait...’ is displayed.
4. On the receiving handset, e.g. Handset 2., ‘Copy Phonebook? is displayed. Press ‘Yes’ to accept or ‘No’ to reject the phonebook entry.
5. Press
RED to return to standby.
To copy all entries (multipack users)
If you purchased a Torque multipack with more than 1 handset, you can copy all the Phonebook entries from 1 handset to the other handset/s
1. Press ‘Names’.
2. Scroll
to ‘Copy Phonebook’ and press ‘Select’. ‘To
Handset’ is displayed. Press ‘Select’.
3. The other handsets registered to the base are displayed, e.g. Handset 2. Use the
or
to select the handset that you would like to copy the entries to and press ‘Select’ to con rm. ‘Please wait...’ is displayed.
4. On the receiving handset, e.g. Handset 2., ‘Copy Phonebook? is displayed. Press ‘Yes’ to accept or ‘No’ to reject the phonebook entries.
5. Press
RED to return to standby.
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16
USING THE PHONEBOOK
To Delete an entry
1. Press .
2. Scroll to the entry you want to ‘Delete’ and press ‘Options’.
3. Scroll
to ‘Delete Entry’ and press ‘Select’.
4. Display shows ‘Delete?’ and the name of the entry. Press ‘Yes’ to con rm or ‘No’ to return to the options.
5. Press
RED to return to standby.
To Delete all entries
1. Press ‘Names’.
2. Scroll
to ‘Delete’ Phonebook’ and press ‘Select’.
3. ‘Delete All Entries?’ is displayed. Press ‘Yes’ to con rm or ‘No’ to return to the options.
4 Press
RED to return to standby.
Memory status
You can check how many phonebook entries you
have saved on your handset and how many entries you still have available.
1. Press ‘Names’.
2. Scroll
to ‘Memory Status’ and press ‘Select’. The following information will be displayed, this is an example if only 3 phonebook entries have been saved:
Memory Used: 3
Memory Free: 97
3. Press
RED to return to standby.
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17
USING TEXT MESSAGING
Your Torque handset can send and receive text
messages from participating mobile networks and compatible landline telephones in the UK.
The  xed line text service is provided under BT’s
terms and conditions for telephone service. These can be found by visiting the BT.com website at: http://www.bt.com/terms
Total number of messages
Your handset can store up to a total of 50 short
messages across all handset Outbox, Draft and Inboxes.
Memory full alert
If the text mailboxes are full when you attempt to
write a new message the display shows Memory Full Delete Messages for 2 seconds. You must delete messages before you can write and send a new one.
Subscribe to the ‘Text Messaging’ service
When you send your  rst text message from your
handset you will automatically be registered for the service.
You must subscribe to your Network Provider’s Caller
Display service so that you can use Text Messaging and you must not withhold your telephone number. On most networks if you normally withhold your number the 1470 pre x will present your number for you.
A quarterly fee may be payable, please contact your
telephone network provider for more details.
You may also send messages to landline phones
that are NOT text compatible. Messages to non­compatible lines will be connected to voice text and delivered in spoken words.
The  xed line text service is provided under BT’s
terms and conditions for telephone service. These can be found by visiting the BT.com website at: http://www.bt.com/terms.
Cost of the  xed line Text Messaging service
There is no subscription charge (other than the
subscription to Caller Display). Visit the BT.com website (www.bt.com) to  nd out how much it costs to send a text message.
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