MagicBox Torque User Manual

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Torque

Cordless DECT telephone with answering machine

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TABLE OF CONTENTS

Welcome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Product set up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Handset range . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Signal strength . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Setting up the base and handset . . . . . . . . . . . . . . . . . . . 5

Handset battery low warning . . . . . . . . . . . . . . . . . . . . . . . 6

Handset battery performance . . . . . . . . . . . . . . . . . . . . . . 6

Date and time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Set the date and time manually. . . . . . . . . . . . . . . . . . . . . 7

Product set up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Your Torque handset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Your Torque base. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Using the handset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

To make a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

To make a call by pre-dialling . . . . . . . . . . . . . . . . . . . . . . . 10

Call from the phonebook . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Call from the calls list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Answer a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Handsfree . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

To adjust the volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Secrecy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

To end a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

To switch the handset on/o . . . . . . . . . . . . . . . . . . . . . . . 11

Mood lighting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Using the phonebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Using text messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Using the calls list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Using the agenda . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Clock & alarm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Handset settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Base settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Answering machine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Simple solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

General information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Technical information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

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WELCOME

to your Torque cordless DECT phone with full touch

sensor keypad.

This user guide provides you with all the information

you need to get the most from your Torque handset and answering machine.

Before you use your product or make your  rst

call, please read the important information on this page.

IMPORTANT NOTE:

Your Torque handset has a high quality full touch

sensor keypad, which is much more sensitive than a normal telephone keypad. It provides very fast and responsive keying, however like most new technology it can take a little time to get used to using it.

Some tips to help you get the best from your phone

quickly are:

• Pick the handset up by the sides, touching the area just below the front black touch sensor panel, then cradle the back of the handset in your hand whilst you dial.

• During use, avoid touching the keypad area unnecessarily to prevent accidental triggering of the keypad.

• The keypad will automatically disable when you hold the receiver to your ear to reduce the risk of accidental keypad presses while the handset is held against the side of your face.

• To ‘wake’ the keypad to enable you to dial further

digits, e.g. if you want to access the menu, you just need to take the handset away from your ear and wait for the backlight to come on. You can then dial normally.

• It is very easy to tell when the keypad is disabled, as the keypad backlight will be o .

• When dialling digits to select from a voice menu, e.g. Press 1 for accounts..., please ensure that you hold the handset away from the display area.

• Holding the handset at the top around the display area may activate the secrecy feature.

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PRODUCT SET UP

Where to place your product

It is important that you consider carefully in advance

where your Torque base and cordless handset will be situated and make sure that they are:

* on a  at and stable surface * within 1.8 metres of a power socket and telephone

socket

* at least 1 metre away from other electrical appliances

to avoid any interference

* away from bright sunlight or heat sources, such as

a radiator

* not in a humid or very damp place such as a bathroom

Note: Your Torque product works by sending radio

signals between the handset and the base. The strength of the signal depends on where you site the base. Putting it as high as possible ensures the best signal.

Handset range

The Torque handset has a range of 300 metres

outdoors when there is a clear line of sight between the base and the handset. Any obstruction between the handset and the base will reduce the range signi cantly. With the base indoors and the handset either indoors or outdoors, the range will normally be up to 50 metres. Thick stone walls can severely a ect the range.

Signal strength

The

icon on your handset indicates when you are in range. When out of range of the base, Searching... is displayed and the

icon will  ash.

If you move out of range during a call, the telephone

call will be disconnected. Move back within range before you make any further calls. The handset will automatically re-connect to the base.

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IMPORTANT

Only use the mains power adaptor and telephone

line cord supplied with the product.

This equipment is not designed for making

emergency telephone calls when the power fails. Alternative arrangements should be made for access to emergency services.

Setting up the base and handset

1. Plug the power adaptor and telephone cable into the underside of the base.

2. Plug the power adaptor into the mains wall socket and switch the power on.

3. Remove the battery cover from the back of the handset and insert the 2 x AAA rechargeable batteries supplied. Please note the ‘+’ and ‘-’ markings inside the battery compartment and insert the batteries the correct way around. Slide the battery compartment shut.

WARNING

Never use non-rechargeable batteries. Only use the

approved rechargeable batteries supplied. Using unapproved batteries will invalidate your guarantee and may damage the telephone. If you are unsure, please call the helpdesk on 0845 833 1673.

4. Place the handset onto the base to charge for at least 24 hours. Your Torque handset has ‘reverse charging’ and so can be placed either way around on the base. Check that the round connector on the back of the handset is in contact with the round connector in the middle of the base. When the handset is fully charged the battery icon in the top right of the display will indicate this.

5. After 24 hours, plug the telephone line cord from the Torque base into the telephone wall socket.

Torque multipack users only:

Place each Torque charger within reach of a mains power wall socket.

1. Plug the mains power adaptor into the power socket on the underside of the charger and plug the other end into the mains power wall socket.

PRODUCT SET UP

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2. Insert the 2 x AAA rechargeable batteries supplied, taking note of the ‘+’ and ‘-’ markings inside the battery compartment, then slide the battery compartment shut.

3. Place the handset on the charger. Your Torque handset has ‘reverse charging’ and so can be placed either way around on the base or charger. Check that the round connector on the back of the handset is in contact with the round connector in the middle of the charger. You should let the batteries charge continuously for at least 24 hours.

The display will show the handset number, e.g. 2, to

show it is registered to the base.

Handset battery low warning

If the icon  ashes in the display, you will need to

recharge the handset before you can use it again. During charging, the

icon in the display will scroll.

Handset battery performance

In ideal conditions, fully charged batteries should

give about 10 hours talk time or 100 hours standby time on a single charge.

Note that new batteries do not reach full capacity

until they have been in normal use for several days.

To keep your batteries in the best condition, leave

the handset o of its charger base for a few hours at a time.

Running the batteries right down at least once a

week will help them last as long as possible.

The charge capacity of rechargeable batteries

will reduce with time as they wear out, giving the handset less talk/standby time. Eventually they will need to be replaced.

The batteries and handset may become warm during

charging. This is normal.

Date and time

Providing you have subscribed to your network’s

Caller Display service, the date and time is set automatically every time a call is received.

If you do not subscribe to the Caller Display service

or would like to set the correct time and date straight away, you can set the date and time manually.

PRODUCT SET UP

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PRODUCT SET UP

Set the date and time manually

1. On the handset press the button with the line on it, under ‘Menu’ on the display. Scroll

to ‘Clock & Alarm’. Press ‘Select’. ‘Date & Time’ will be displayed,

then press ‘Select’ again. ‘Please wait....’ will be

displayed for a few seconds.

2. Using the keypad, enter the date using the format DD-MM-YY e.g. 04-08-10 for 4th August 2010.

3. Press ‘Save’ and enter the time using the 24 hour format HH-MM, e.g. 14-45 for 2.45pm.

4. Press ‘Save’ to con rm or

RED

to return to

standby.

Your Torque handset is now ready for use.

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YOUR TORQUE HANDSET

Power on/o button

Menu / Select / Secrecy

Use to access and select the options

in the menu

Secrecy to mute the microphone

during calls

Redial / Pause / Scroll Up / Volume up

Touch sensor to detect when the handset is next to your ear

Full graphic display

Talk / Handsfree

End Call / Exit

Phonebook / Scroll Down / Volume down

Recall

Hash - to change the case when entering letters/editing Keypad lock

Intercom - to make an internal call

Clear / Back Clear incorrect input during text editing

Back / to return to previous menu

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YOUR TORQUE BASE

Mood lighting on the base to indicate incoming calls, new SMS and answering machine messages

Page / Find

handset key

Use to turn mood

lighting on / o

Mains power socket

Telephone line socket

Reverse charging contact, handset can be placed either way around on the base

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USING THE HANDSET

To make a call

1. Press

GREEN.

2. Dial the telephone number.

To make a call by pre-dialling

1. Enter the phone number (maximum 24 digits). If you make a mistake press ‘Clear’.

2. Press

GREEN to dial the phone number entered.

Call from the phonebook

NOTE

You will  rst need to add new entries to the

phonebook. See page 13.

1. Press

. The  rst entry in the phonebook is

displayed.

2. Scroll up

or down

to the entry you want.

3. Press

GREEN to dial the number.

TIP

Instead of scrolling to browse the phonebook entries,

press the numeric key corresponding to the  rst letter of the entry you wish to locate. For example, pressing 2 will show the entries starting with A. Pressing 2 again will show the entries starting with B, etc...

Call from the calls list

NOTE

You need to subscribe to your network’s Caller Line

Identi cation service to be able to see the caller’s number in the calls list.

1. Press ‘Menu’, scroll

to ‘Calls Lists’ and press ‘Select’.

2. Use the

to highlight ‘Missed’, ‘Received’ or

‘Dialled’ calls. Press ‘Select’.

3. Scroll

to the entry you want.

4. Press

GREEN to dial the number.

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USING THE HANDSET

Answer a call

1. When the phone rings , press

GREEN to answer

the call. When answering the handset from the charger base with ‘Auto Talk’ set to On, nothing needs to be pressed.

Handsfree

1. When the phone rings , press

GREEN twice to

answer the call in Handsfree mode. You can press

GREEN each time you wish to switch between

handset and handsfree mode.

WARNING

When the phone is ringing, avoid holding the

earpiece too close to your ear as it may damage your hearing. Handsfree activation can suddenly increase the volume in the earpiece to a very high level. Make sure the handset is not too close to your ear.

To adjust the volume

1. During a call, press

to adjust the earpiece or loudspeaker volume. The level is shown in the handset display.

Secrecy

Use the secrecy feature when you would like to speak

to someone else in the same room as you, without your caller hearing you.

1. During a call, press ‘Secrecy’. ‘Secrecy On’ is displayed.

2. Press ‘O ’ again to turn the microphone back on and speak to your caller again.

To end a call

1. Press

RED.

After you hang up, the duration of your call is displayed for 5 seconds.

To switch the handset on/o

1. Press and hold the small power button on the top left of the handset, just beneath the black touch panel.

2. Press and hold the small power button again to switch the handset back on.

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USING THE HANDSET

Mood lighting

Your Torque base has ‘Mood lighting’ which is a ring

of white light around the circular area of the base, where it sits on a surface. This light will  ash when you have a new incoming call, when you make a call and when you receive new SMS or answering machine messages.

To turn the mood lighting on/o .

1. Press and hold the page button

on the underneath of the base for 5 seconds. You will hear 2 beeps. Continue to hold the page button

until

the Mood light switches on or o as appropriate.

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USING THE PHONEBOOK

The Torque handset phonebook can store up to 100

names and numbers.

NOTE

Numbers can be up to 24 digits long and names up to

12 characters long. Entries are stored in alphabetical order.

To view and dial phonebook entries

1. Press . Display shows the  rst entry.

2. Scroll

to the entry you want. Or to search

alphabetically, press

then press the key with the  rst letter of the name, e.g. if the name begins with N, press 6 twice. The display shows the  rst entry beginning with N. If required, press

scroll to the exact entry.

3. Press ‘Options’, then scroll

to ‘Show Details’.

Press ‘Select’.

4. Press

GREEN or ‘Dial’ to dial the entry displayed.

5. Press

RED to end the call (if dialled), or return to

standby.

To view an entry during a call:

1. Press ‘Names’ to open the phonebook menu.

2. Enter the  rst letter of the name you want then scroll or

if necessary to the exact name.

3. Press ‘Options’, then scroll

to ‘Show Details’.

Press ‘Select’.

4. Press ‘Back’ to cancel the Phonebook display.

5. Press

RED to end the call.

To add an entry

1. Press ‘Names’. Scroll

to highlight ‘Add Entry’ .

2. Press ‘Select’. ‘Enter Name:’ is displayed.

3. Enter a name using the keypad and press ‘OK’.

4. Enter a number. Press ‘OK’ to save. Use the

to select a melody and press ‘Select’ to con rm.

5. Press

RED to return to standby.

Enter a pause

If your Torque handset is connected to a switchboard,

you may need to enter a pause in a stored number.

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This gives the switchboard time to  nd an outside line. A Pause is normally stored after the switchboard access code (e.g. 9)

1. When storing a number, press and hold

until the display shows ‘P’. You can then continue storing the phone number.

NOTE

You can c

ancel storing an entry at any time during

the process by pressing

RED

to return to standby.

Entering characters/names

Use the alphanumeric keypad to enter names in

the phonebook.

For instance to enter the name Paul:

P Press ‘7’ once

A Press ‘2’ once

U Press ‘8’ twice

L Press ‘5’ three times

To enter a space press ‘0’

Press ‘Clear’ to ‘Delete’ a character.

To edit an entry

1. Press .

2. Scroll

to the entry you want to edit and press

‘Options’. Scroll

to ‘Edit Entry’ and press ‘Select’.

3. Edit the name and press ‘OK to con rm. Press ‘Clear’ to ‘Delete’ charac ters.

4. Press ‘OK’ and edit the number.

5. Press ‘Save’ to con rm.

6. Use the

to select a melody and press

‘Select’ to con rm.

7. Press

RED to return to standby.

To change a ringtone

You can change a ringtone assigned to a phonebook entry, quickly and simply.

1. Press

USING THE PHONEBOOK

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USING THE PHONEBOOK

2. Scroll

to the entry with the ringtone you

want to change and press ‘Options’. Scroll

‘Ringtone’ and press ‘Select’.

3. Use the

to select a di erent melody and

press ‘Select’ to con rm.

4. Press

RED to return to standby.

To copy an entry (multipack users)

If you purchased a Torque multipack with more than 1 handset, you can copy Phonebook entries to the other handset/s

1. Press

2. Scroll

to the entry you want to copy and

press ‘Options’. Scroll

to ‘Copy Entry’ and press

‘Select’. ‘To Handset’ is displayed. Press ‘Select’.

3. The other handsets registered to the base are displayed, e.g. Handset 2. Use the

to select the handset that you would like to copy the entry to and press ‘Select’ to con rm. ‘Please wait...’ is displayed.

4. On the receiving handset, e.g. Handset 2., ‘Copy Phonebook? is displayed. Press ‘Yes’ to accept or ‘No’ to reject the phonebook entry.

5. Press

RED to return to standby.

To copy all entries (multipack users)

If you purchased a Torque multipack with more than 1 handset, you can copy all the Phonebook entries from 1 handset to the other handset/s

1. Press ‘Names’.

2. Scroll

to ‘Copy Phonebook’ and press ‘Select’. ‘To

Handset’ is displayed. Press ‘Select’.

3. The other handsets registered to the base are displayed, e.g. Handset 2. Use the

to select the handset that you would like to copy the entries to and press ‘Select’ to con rm. ‘Please wait...’ is displayed.

4. On the receiving handset, e.g. Handset 2., ‘Copy Phonebook? is displayed. Press ‘Yes’ to accept or ‘No’ to reject the phonebook entries.

5. Press

RED to return to standby.

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USING THE PHONEBOOK

To Delete an entry

1. Press .

2. Scroll to the entry you want to ‘Delete’ and press ‘Options’.

3. Scroll

to ‘Delete Entry’ and press ‘Select’.

4. Display shows ‘Delete?’ and the name of the entry. Press ‘Yes’ to con rm or ‘No’ to return to the options.

5. Press

RED to return to standby.

To Delete all entries

1. Press ‘Names’.

2. Scroll

to ‘Delete’ Phonebook’ and press ‘Select’.

3. ‘Delete All Entries?’ is displayed. Press ‘Yes’ to con rm or ‘No’ to return to the options.

4 Press

RED to return to standby.

Memory status

You can check how many phonebook entries you

have saved on your handset and how many entries you still have available.

1. Press ‘Names’.

2. Scroll

to ‘Memory Status’ and press ‘Select’. The following information will be displayed, this is an example if only 3 phonebook entries have been saved:

Memory Used: 3

Memory Free: 97

3. Press

RED to return to standby.

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USING TEXT MESSAGING

Your Torque handset can send and receive text

messages from participating mobile networks and compatible landline telephones in the UK.

The  xed line text service is provided under BT’s

terms and conditions for telephone service. These can be found by visiting the BT.com website at: http://www.bt.com/terms

Total number of messages

Your handset can store up to a total of 50 short

messages across all handset Outbox, Draft and Inboxes.

Memory full alert

If the text mailboxes are full when you attempt to

write a new message the display shows Memory Full Delete Messages for 2 seconds. You must delete messages before you can write and send a new one.

Subscribe to the ‘Text Messaging’ service

When you send your  rst text message from your

handset you will automatically be registered for the service.

You must subscribe to your Network Provider’s Caller

Display service so that you can use Text Messaging and you must not withhold your telephone number. On most networks if you normally withhold your number the 1470 pre x will present your number for you.

A quarterly fee may be payable, please contact your

telephone network provider for more details.

You may also send messages to landline phones

that are NOT text compatible. Messages to noncompatible lines will be connected to voice text and delivered in spoken words.

The  xed line text service is provided under BT’s

terms and conditions for telephone service. These can be found by visiting the BT.com website at: http://www.bt.com/terms.

Cost of the  xed line Text Messaging service

There is no subscription charge (other than the

subscription to Caller Display). Visit the BT.com website (www.bt.com) to  nd out how much it costs to send a text message.

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USING TEXT MESSAGING

Send a text message

1. Press ‘Menu’, ‘Text Messaging’ is displayed, press ‘Select’.

2. ‘Write Message’ is highlighted. Press ‘Select’.

3. Use the keypad to enter your message.

The maximum number of characters in a text

message is 160.

Press # to switch between upper case ABC, lower case

abc letters and digits.

4. Press ‘Options’. Send’ is highlighted.

Press ‘Select’ to send the message. Enter the phone

number or press ‘Search’ to open the phonebook, then scroll to the number you want and press ‘Select’. Now press ‘Send’.

You can also scroll

to:

SAVE Press ‘Select’ to save the message in the Drafts folder.

INSERT SYMBOL Press ‘Select’. The symbol table is displayed. Press

to highlight the symbol you want and

then press ‘Insert’.

INSERT EMOTICON Press ‘Select’. The Emoticon table is displayed. Press

to highlight the Emoticon you want then

press ‘Insert’.

INSERT TEMPLATE Press ‘Select’. The list of Templates is displayed.

Press

to highlight the Template you want

then press ‘Insert’.

NOTE

If you select ‘Send Message’ from within the Phonebook menu, the phone number of the person you are sending the text to will be entered for you. (Press

, scroll

to the entry you want to

send the text to. Press ‘Options’. Scroll

to ‘Send

Message’ and press ‘Select’).

5. When Sending a message, ‘Sending Message’ will be displayed, followed by ‘Message Sent’.

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USING TEXT MESSAGING

Standard text entry

With standard text entry you can enter a word by

pressing each letter button a number of times to display the character you want. for example: to write the word ‘Hello’, press 4 twice, 3 twice, 5 three times, 5 three times and 6 three times.

Receiving and reading text messages

When you receive a new text message, an icon is

displayed on the handset as well as ‘You have X new message/s’ on the handset display.

If ‘Mood lighting’ is switched on, this will also  ash on

the base.

Read a new message

1. ‘Press ‘Read’, the inbox is opened and the list of messages is displayed. If you press ‘Back’ the message is stored in the Inbox for reading later.

2. In the Inbox Scroll

(to more recent messages), or

(to older messages) through the list of messages.

3. Highlight the message you want to read and press ‘Read’ or press ‘Back’ to return to the Text Messaging Menu.

4. Press

RED to return to standby.

NOTE

If you are writing a text and you receive a call the text

will be lost.

Read, forward, delete, view and save numbers of texts in the Inbox.

When you see the new message alert, if you press

‘Back’ the message is stored in your Inbox so that you can read it later.

1. Press ‘Menu’, ‘Text Messaging’ is displayed, press ‘Select’. If you have new messages you will go straight to the Inbox, if not scroll

to Inbox and press ‘Select’.

2. Scroll

to the message you want to read and

press ‘Read’. Scroll

through the message.

3. Press ‘Options’ and scroll

to:

REPLY Press ‘Select’, Write your reply then press ‘Options’ and

select ‘Send’.

FORWARD Press ‘Select’. The message is displayed. Press

‘Options’, ‘Send’ is highlighted. Press ‘Select’ and enter a number or search for the number and then press ‘Send’.

Torque User Guide.indd Sec1:19Torque User Guide.indd Sec1:19 5/2/10 17:14:115/2/10 17:14:11

USING TEXT MESSAGING

MESSAGE DETAILS You can see who sent the message and then

call them. Press ‘Select’, the ‘Sender’s number is displayed. Press ‘Dial’ if you want to call the number.

USE NUMBER To call the sender, press ‘Select’. ‘Call’ will be displayed.

Press ‘Select’ to call the sender OR to save the number, scroll

to ‘Save’ and press ‘Select’. Enter a name and press OK, edit the number if required then press ‘Save’. Scroll

to the ringtone and

press ‘Select’. The number is saved in the phonebook.

‘Delete’ Press ‘Select’. Press ‘Yes’ to con rm or ‘No’ to cancel.

Edit or send texts in the Drafts box

1. To open the Drafts box, press ‘Menu’, ‘Text Messaging’ is displayed. Press ‘Select’.

2. Scroll

to ‘Drafts’ and press ‘Select’.

3. Press ‘Edit’ to edit your message content.

4. Press ‘Options’ and scroll

to ‘Send’, ‘Save’, ‘Insert Symbol’, ‘Insert Emoticon’, ‘Insert Template’ or ‘Message Type’.

Forward or ‘Delete’ texts in the Outbox

1. To open the Outbox, press ‘Menu’, ‘Text Messaging’ is displayed. Press ‘Select’.

2. Scroll

to ‘Outbox’ and press ‘Select’.

3. Scroll

to the message you want and press

‘Read’. Scroll

through the message.

4. Press ‘Options’ and scroll

to ‘Forward’

or ‘Delete’.

5. Press

RED to return to standby.

Edit templates

1. Press ‘Menu’, ‘Text Messaging’ is displayed. Press ‘Select’

2. Scroll

to ‘Templates’ and press ‘Select’.

3. Scroll

to the template you want to edit

and press ‘Options’. Scroll

to ‘Edit’ and

press ‘Select’.

4. Use the

to scroll through the template, together with the keypad and ‘Clear’ to edit the template. Press ‘Save’.

5. Press

RED to return to standby.

Torque User Guide.indd Sec1:20Torque User Guide.indd Sec1:20 5/2/10 17:14:125/2/10 17:14:12

Deleting texts

1. To open the Drafts box, press ‘Menu’, ‘Text Messaging’ is displayed. Press ‘Select’

2. Scroll

to ‘Delete Messages’ and press ‘Select.

3. Scroll

to ‘Inbox’, ‘Drafts’, ‘Outbox’ or ‘All

Messages’ and press ‘Select’.

4. Press ‘Yes’ to con rm or ‘No’ to cancel.

5. Press

RED to return to standby.

Service centre numbers

To send and receive text messages you need the

telephone number of your Network’s text centre, these are already stored in your handset but if you accidentally ‘Delete’ the Outgoing or Incoming Service Centre numbers, you will need to re-enter them in order for your text service to work. You can enter up to 4 Service Centre numbers - two incoming and two outgoing.

The ‘Send’ Centre number is: 1470P1709400. The Receive Centre number is: 080058752.

Add or change Service Centre numbers

1. Press ‘Menu’, ‘Text Messaging’ is displayed. Press ‘Select’. Scroll

to ‘Text Settings’ and

press ‘Select’.

2. ‘Service Centres’ is highlighted, press ‘Select’.

3. Scroll

to ‘Receive Centres’ or ‘Send Centres’

and press ‘Select’.

4. Scroll

‘Centre 1’ or ‘Centre 2’ and press

‘Select’.

5. Enter the number for the centre and press ‘Save’.

6. Press

RED to return to standby.

Set send centre

1. Press ‘Menu’, ‘Text Messaging’ is displayed. Press ‘Select’. Scroll

to ‘Text Settings’ and

press ‘Select’.

2. ‘Service Centres’ is highlight, press ‘Select’.

3. Press ‘Select’ again to choose ‘Set Send Centre’.

4. Scroll

to ‘Send Centre 1’ or ‘Send Centre 2’

or ‘Send Centre 1’ or ‘Send Centre 2’ and press ‘Select’.

5. Press

RED to return to standby.

USING TEXT MESSAGING

Torque User Guide.indd Sec1:21Torque User Guide.indd Sec1:21 5/2/10 17:14:145/2/10 17:14:14

USING TEXT MESSAGING

Message alert tone

1. Press ‘Menu’, ‘Text Messaging’ is displayed. Press ‘Select’. Scroll

to ‘Text Settings’ and

press ‘Select’.

2. Scroll

to ‘Message Alert’ and press ‘Select’

3. Scroll

to ‘On’ or ‘O ’ and press ‘Select’.

4. Press

RED to return to standby.

Set message size

1. Press ‘Menu’, ‘Text Messaging’ is displayed. Press ‘Select’. Scroll

to ‘Text Settings’ and

press ‘Select’.

2. Scroll

to ‘Message Size’ and press ‘Select’.

3. Scroll

to highlight 160 or 612 characters,

then press ‘Select’.

NOTE

A standard text message is 160 characters long. You

can set a message to be up to 612 characters and the message will be sent as up to 4 linked messages, each up to 160 characters long.

Torque User Guide.indd Sec1:22Torque User Guide.indd Sec1:22 5/2/10 17:14:155/2/10 17:14:15

USING THE CALLS LIST

If you have subscribed to Caller Line Identi cation

(CLI), and provided the identity of the caller is not withheld, the number of the caller will be displayed on your handset when you receive an incoming call.

NOTE

If the caller’s number is stored in your phonebook

along with a name, the name will also be displayed. If the telephone number is not available for incoming calls, ‘Unavailable’ will be displayed.

Information about incoming calls will vary by country

and network operator. Some operators may charge a subscription for their Caller Line Identi cation service

The calls list contains details of missed, received and

dialled calls. Details include the date and time of the call. Entries are displayed in chronological order with the most recent call at the top of the list.

When the calls list is full, a new call replaces the

oldest in the list.

The handset can hold details of up to 30 answered or

unanswered calls and 20 dialled Calls.

If you receive more than one call from the same

number, only the most recent call is kept in the calls list.

When you have ‘Missed Calls’ (incoming calls that

you haven’t answered) the display shows You have X ‘New missed calls’. If ‘Mood lighting’ is switched on, this will also  ash on the base. If you press ‘Back’, the screen returns to standby and the missed call icon is displayed.

To view the calls list

1. When you see ‘New missed calls’ displayed press ‘View’. You can now scroll

through the

‘Missed Calls’ list.

Alternatively, if you pressed ‘Back’ and the screen is

at Standby. Press ‘Menu’, Use the

to scroll to ‘Calls Lists’ and press ‘Select’. ‘Missed Calls’ will be highlighted, press ‘Select’ to view the calls list.

2. Press ‘Options’, ‘Show Details’ is highlighted. Press ‘Select’ to see the details.

3. Press

RED to return to standby.

Torque User Guide.indd Sec1:23Torque User Guide.indd Sec1:23 5/2/10 17:14:165/2/10 17:14:16

USING THE CALLS LIST

To dial from the calls list

1. Press ‘Menu’, scroll

to ‘Calls Lists’ and press ‘Select’,

‘Missed Calls’ is highlighted. Scroll

choose ‘Missed Calls’, ‘Received Calls’ or ‘Dialled Calls’.

2. Press ‘Select’. You can now scroll

through

the list.

3. Press ‘Options’, ‘Show Details’ is highlighted. Press ‘Select’ to see the Caller’s details.

4. Press ‘Dial’ to call the number.

5. Press

RED to end the call.

To save a number from the calls list to the phonebook

1. Press ‘Menu’, scroll

to ‘Calls Lists’, then press

‘Select’, ‘Missed Calls’ is highlighted. If required, scroll

to ‘Received’ or ‘Dialled’ Calls’ then press

‘Select’.

2. Scroll

to the entry you want and press

‘Options’.

3. Scroll

to ‘Save number’ and press ‘Select’.

4. Enter a name and then press OK. The number is displayed. Press ‘Save’.

5. Scroll

to the ringtone you want and press

‘Select’ .

6. Press

RED to return to standby.

Send a text message to a calls list number

1. Press ‘Menu’, scroll

to ‘Calls Lists’, then press

‘Select’, ‘Missed Calls’ is highlighted. If required, scroll

to ‘Received’ or ‘Dialled Calls’ then press

‘Select’.

2. Scroll

to the entry you want and press

‘Options’.

3. Scroll

to ‘Send Message’ and press ‘Select’.

4. Write the message then press ‘Options’.

5. ‘Send’ is highlighted. Then press ‘Select’. (You can also save, insert a symbol, emoticon or template).

6. The number is pre-entered on the Send to screen, press ‘Send’ to send the message.

Torque User Guide.indd Sec1:24Torque User Guide.indd Sec1:24 5/2/10 17:14:175/2/10 17:14:17

USING THE CALLS LIST

IMPORTANT

You must subscribe to your Network Provider’s Caller

Display service so that you can use text messaging and you must not withhold your telephone number.

To Delete a calls list entry

1. Press ‘Menu’, scroll

to ‘Calls Lists’ and then press ‘Select’. ‘Missed Calls’ is highlighted. If required, scroll

to ‘Received’ or ‘Dialled Calls’ then

press ‘Select’.

2. Scroll

to the entry you want and press

‘Options’.

3. Scroll

to ‘Delete Call’. Press ‘Select’

4. Press

RED to return to standby.

To Delete the entire calls list

1. Press ‘Menu’, scroll

to ‘Calls Lists’ and then press ‘Select’. ‘Missed Calls’ is highlighted. Scroll

‘Delete Calls’ and press ‘Select’.

2. ‘Missed Calls’ is highlighted. Scroll

to ‘All Calls’

and press ‘Select’ .

3. Display shows ‘Delete All Calls?’ Press ‘Yes’ to con rm or ‘No’ to cancel.

4. Press

RED to return to standby.

Torque User Guide.indd Sec1:25Torque User Guide.indd Sec1:25 5/2/10 17:14:185/2/10 17:14:18

USING THE AGENDA

You can use your handset to remind you of details of

up to  ve events such as birthdays, anniversaries or appointments. Each entry can be up to 24 characters long.

Add a new event

1. Press ‘Menu’, scroll

to ‘Agenda’ and press ‘Select’.

2. If no previous event is stored, ‘Add Event’, is highlighted, press ‘Select’.

If events are already stored, they are listed. Press

‘Options’, ‘Add Event’ is highlighted. Press ‘Select’.

3. Enter the subject and press ‘Save’.

4. Enter the date (DD/MM) and press ‘Save’.

5. Enter the time, (HH:MM) and press ‘Save’. If the current time format setting is 12 hour, ‘Select’ am or pm by pressing

6. Press

to select ‘Silent’ or ‘Alarm’ and press

‘Select’.

7. Press

RED to return to standby.

If you select alarm:

Scroll

to select ‘Once’ or ‘Annually’ and

press ‘Select’.

Scroll

to select when you want to receive the reminder ‘At Event Time’ or ‘30 Min Before’, press ‘Select’.

Press

RED to return to standby.

NOTE

If you ‘Select’ a silent reminder, the event subject is

displayed on screen but no alarm will sound.

When the event memory is full, the display shows

‘Memory Full’. You must delete an event before you can add a new one.

Switch o agenda ring

1. The event is displayed. Press ‘View’ to stop the alarm and see the details of the event. Or press ‘Back’ to stop the alarm and return to the standby screen. If no button is pressed, the alarm stops after one minute.

Torque User Guide.indd Sec1:26Torque User Guide.indd Sec1:26 5/2/10 17:14:195/2/10 17:14:19

USING THE AGENDA

Show agenda details

1. Press ‘Menu’, scroll

to ‘Agenda’ and press ‘Select’.

2. Stored events are displayed. If required scroll

the event you want and press ‘Options’.

3. Scroll

to ‘Show Details’ and press ‘Select’. The description, date and time of the reminder are displayed.

4. Press

RED to return to standby.

Edit agenda

1. Press ‘Menu’, scroll

to ‘Agenda’ and press ‘Select’.

2. Stored events are displayed. If required scroll

the event you want and press ‘Options’.

3. Scroll

to ‘Edit Event’ and press ‘Select’.

4. Edit the subject and press ‘Save’.

5. Edit the date and time and press ‘Save’.

6. Press

to select ‘Silent’ or ‘Alarm’ and press

‘Select’.

7. Press

RED to return to standby.

If you select alarm:

Scroll

to select ‘Once’ or ‘Annually’ and

press ‘Select’.

Scroll

to ‘Select’ when you want to receive the reminder ‘At Event Time’ or ‘30 Min before’, press ‘Select’.

Press

RED to return to standby.

Send agenda as a text message

1. Press ‘Menu’, scroll

to ‘Agenda’ and press ‘Select’.

2. Stored events are displayed. If required scroll

the event you want and press ‘Options’.

3. Scroll

to ‘Send as a Text’ and press ‘Select’.

4. The event is displayed. Press ‘Options’ to select send option and enter a destination number.

5. Press ‘Send’ to send your message.

Delete Agenda

1. Press ‘Menu’, scroll

to ‘Agenda’ and press ‘Select’.

Torque User Guide.indd Sec1:27Torque User Guide.indd Sec1:27 5/2/10 17:14:205/2/10 17:14:20

USING THE AGENDA

2. Stored events are displayed. Scroll

to the event

you want to delete and press ‘Options’.

3. Scroll

to ‘Delete Event’ and press ‘Select’.

4. Press ‘Yes’ to con rm or ‘No’ to cancel.

5. Press

RED to return to standby.

Delete all Agendas

1. Press ‘Menu’, scroll

to ‘Agenda’ and press ‘Select’.

2. Stored events are displayed. Press ‘Options’.

3. Scroll

to ‘Delete all events’ and press ‘Select’.

4. Press ‘Yes’ to con rm or ‘No’ to cancel.

5. Press

RED to return to standby.

Torque User Guide.indd Sec1:28Torque User Guide.indd Sec1:28 5/2/10 17:14:225/2/10 17:14:22

CLOCK & ALARM

If you subscribe to your network’s Caller Identi cation

service, the time on your handset is set automatically each time you receive a call, depending on your network provider.

You can also set or adjust the time using the Clock &

Alarm menu.

Set date and time manually

1. Press ‘Menu’ and scroll

to ‘Clock & Alarm’ and press ‘Select’. ‘Date & Time’ is highlighted, press ‘Select’.

2. Enter the date using the format DD/MM/YY and press ‘Save’.

3. Press

RED to return to standby.

Set the alarm

1. Press ‘Menu’ and scroll

to ‘Clock & Alarm’ and

press ‘Select’.

2. Scroll

to ‘Alarm’ and press ‘Select’.

3. Press

to select ‘On’ and press ‘Select’.

4. Press

to select ‘Once’, ‘Mon-Fri’ or ‘On Daily’

and press ‘Select.

5. Enter the time for the alarm to sound and press ‘Save’.

6. Press

RED to return to standby.

Alarm on/o

1. Press ‘Menu’ and scroll

to ‘Clock & Alarm’ and

press ‘Select’.

2. Scroll

to ‘Alarm’ and press ‘Select’.

3. Press

to select ‘On’ or ‘O ’ and press ‘Select’.

4. Press

RED to return to standby.

Time format

Set the time format to 12 or 24 hour setting.

1. Press ‘Menu’ and scroll

to ‘Clock & Alarm’ and

press ‘Select’.

2. Scroll

to ‘Time Format’ and press ‘Select’.

3. Press

to select ‘12 Hour’ or ‘24 Hour’ and

press ‘Select’.

4. Press

RED to return to standby.

Switch o alarm ring

1. When the alarm sounds, press ‘Stop‘

Torque User Guide.indd Sec1:29Torque User Guide.indd Sec1:29 5/2/10 17:14:225/2/10 17:14:22

HANDSET SETTINGS

Handset ringtone

1. Press ‘Menu’, scroll

to ‘Settings’ and press ‘Select’.

2. ‘Set Handset’ is highlighted. Press ‘Select’.

3. ‘Ringtone’ is highlighted. Press ‘Select’.

4. Press

to highlight ‘External Call’ or ‘Internal

Calls’. Press ‘Select’ to con rm.

5. Scroll

to highlight the ringtone you want,

there are 20 to choose from. Press ‘Select’ to con rm.

6. Press

RED to return to standby.

Handset ringer volume

1. Press ‘Menu’, scroll

to ‘Settings’ and press ‘Select’.

2. ‘Set Handset’ is highlighted. Press ‘Select’.

3. Scroll

to ‘Ringer Volume’ and press ‘Select’.

4. Press

to display the volume level you

want. Press ‘Save’ to con rm.

5. Press

RED to return to standby.

Receiver volume

1. Press ‘Menu’, scroll

to ‘Settings’ and press ‘Select’.

2. ‘Set Handset’ is highlighted. Press ‘Select’.

3. Scroll

to ‘Receiver Volume’ and press ‘Select’.

4. Press

to display the volume level you

want. Press ‘Save’ to con rm.

5. Press

RED to return to standby.

Handset name

Personalise your handset, with a name or location for

example Peter or Bedroom. Maximum 10 characters.

1. Press ‘Menu’, scroll

to ‘Settings’ and press ‘Select’.

2. ‘Set Handset’ is highlighted. Press ‘Select’.

3. Scroll

to ‘Handset Name’ and press ‘Select’.

4. Press ‘Clear’ to delete the current name and use the keypad to enter the new handset name. Press ‘Save’ to con rm.

5. Press

RED to return to standby.

Torque User Guide.indd Sec1:30Torque User Guide.indd Sec1:30 5/2/10 17:14:245/2/10 17:14:24

HANDSET SETTINGS

Display language

Your handset has 5 di erent display languages, these are English, French, German, Italian and Spanish.

NOTE

As soon as you select a new display language, all the

handset text displays will immediately change to this language.

1. Press ‘Menu’, scroll

to ‘Settings’ and press ‘Select’.

2. ‘Set Handset’ is highlighted. Press ‘Select’.

3. Scroll

to ‘Language’ and press ‘Select’.

4. Scroll

to the language you want and press

‘Select’.

5. Press

RED to return to standby.

Screensaver

1. Press ‘Menu’, scroll

to ‘Settings’ and press ‘Select’.

2. ‘Set Handset’ is highlighted. Press ‘Select’.

3. Scroll

to ‘Screensaver’ and press ‘Select’.

4. Press

to highlight ‘Clock’ or ‘O ’ and press

‘Select’.

5. Press

RED to return to standby.

Auto talk

With Auto talk switched on, you can answer a call just

by lifting the handset o of the base.

1. Press ‘Menu’, scroll

to ‘Settings’ and press ‘Select’.

2. ‘Set Handset’ is highlighted. Press ‘Select’.

3. Scroll

to ‘Auto Talk’ and press ‘Select’.

4. Scroll

to ‘On’ or ‘O ’. Press ‘Select’ to

con rm.

5. Press

RED to return to standby.

Key beep

1. Press ‘Menu’ scroll

to ‘Settings’ and press ‘Select’.

2. ‘Set Handset’ is highlighted. Press ‘Select’.

3. Scroll

to ‘Key Beep’ and press ‘Select’.

Torque User Guide.indd Sec1:31Torque User Guide.indd Sec1:31 5/2/10 17:14:255/2/10 17:14:25

HANDSET SETTINGS

4. Scroll

to ‘On’ or ‘O ’. Press ‘Select’ to

con rm.

5. Press

RED to return to standby.

PBX access code

If your Torque handset is connected to a switchboard, you may need to enter an access code for an outside line, eg 9, before you dial a number. You can save this access code in your Torque handset and it will be added automatically each time you dial.

1. Press ‘Menu’, scroll

to ‘Settings’ and press ‘Select’.

2. ‘Set Handset’ is highlighted. Press ‘Select’.

3. Scroll

to ‘PBX Access Code’ and press ‘Select’.

4. Scroll

to ‘On’, ‘O ’ or ‘Set Code’. Press

‘Select’ to con rm.

If you select ‘Set code’, enter the switchboard access

code eg 9, then press ‘Save’.

5. Press

RED to return to standby.

Torque User Guide.indd Sec1:32Torque User Guide.indd Sec1:32 5/2/10 17:14:265/2/10 17:14:26

BASE SETTINGS

Base ringtone

1. Press ‘Menu’, scroll

to ‘Settings’ and press ‘Select’.

2. Scroll

to ‘Set Base’. Press ‘Select’.

3. ‘Ringtone’ is highlighted. Press ‘Select’.

4. Scroll

to highlight the ringtone you want,

there are 5 to choose from. Press ‘Select’ to con rm.

5. Press

RED to return to standby.

Base ringer volume

1. Press ‘Menu’, scroll

to ‘Settings’ and press ‘Select’.

2. Scroll

to ‘Set Base’. Press ‘Select’.

3. Scroll

to ‘Ringer Volume’. Press ‘Select’.

4. Scroll

to display the volume level you want. There are 5 volume levels plus ‘O ’. Press ‘Select’ to con rm.

5. Press

RED to return to standby.

Dialling mode

Your Torque product is set to Tone dialling. You

should not normally need to change this setting. The dial mode options are Tone or Pulse.

1. Press ‘Menu’, scroll

to ‘Settings’ and press ‘Select’.

2. Scroll

to ‘Set Base’. Press ‘Select’.

3. Scroll

o ‘Dialling Mode’. Press ‘Select ’.

4. Press

to highlight ‘Pulse’ or ‘Tone’. Press

‘Select’ to con rm.

5. Press

RED to return to standby.

Recall mode

The default recall time is suitable for your country

and network operator and is set at 100 ms (Recall 1).

1. Press ‘Menu’, scroll

to ‘Settings’ and press ‘Select’.

2. Scroll

to ‘Set Base’. Press ‘Select’

3. Scroll

to ‘Recall Mode’. Press ‘Select’.

4. Press

to highlight ‘Recall 1’ (100ms) or

‘Recall 2’ (250ms). Press ‘Select’ to con rm.

5. Press

RED to return to standby.

System PIN

The System PIN is used when changing certain

settings and for handset/base registration/deregistration. The default setting is 0000 but you can change this to your own personal PIN number with up to 8 digits.

Torque User Guide.indd Sec1:33Torque User Guide.indd Sec1:33 5/2/10 17:14:275/2/10 17:14:27

BASE SETTINGS

When you enter a PIN the digits are displayed as ‘****’.

1. Press ‘Menu’ scroll

to ‘Settings’ and press ‘Select’.

2. Scroll

to ‘Set Base’. Press ‘Select’.

3. Scroll

to ‘System PIN’. Press ‘Select’.

4. Enter the old PIN (original setting 0000) and press OK.

5. Enter the new PIN and press OK. Re-enter the new PIN and press OK.

6. Press

RED to return to standby.

Master reset

You can restore your product to its default (original)

settings. The Phonebook, Calls List and Answering Machine messages and personal Outgoing Messages will not be a ected.

All handsets registered to the base will continue to

be registered.

All text, answer machine, handset and base settings,

such as ringer volumes etc., will be reset.

1. Press ‘Menu’, scroll

to ‘Settings’ and press ‘Select’.

2. Scroll

to ‘Set Base’. Press ‘Select’.

3. Scroll

to ‘Master Reset’. Press ‘Select’.

4. ‘Are You Sure?’ is displayed. Select ‘Yes’ to con rm or ‘No’ to cancel.

5. If you select ‘Yes’, enter the system PIN (original setting 0000) then press OK. ‘Please wait...’ and then Reset Complete’ will be displayed. The handset will return to standby.

ECO Mode

To reduce the level of power emissions, you can

select ‘ECO mode’ . When the ECO mode is set to ‘On’, the base transmission power will be reduced.

1. Press ‘Menu’, scroll

to ‘Settings’ and press ‘Select’.

2. Scroll

to ‘Set Base’. Press ‘Select’.

3. Scroll

to ‘ECO Mode’. Press ‘Select’.

4. Press

to highlight ‘O ’ or ‘Eco Mode’. Press

‘Select’ to con rm.

5. Press

RED to return to standby.

Torque User Guide.indd Sec1:34Torque User Guide.indd Sec1:34 5/2/10 17:14:295/2/10 17:14:29

REGISTRATION

Up to 5 handsets can be registered to the Torque

base. Additional handsets must be fully charged and registered to the base before you can use them.

NOTE

If you have purchased a Torque multipack, any

additional handsets in the box will already have been registered to the base and you will not need to register them.

• The instructions described below apply speci cally to your Torque handset. If you wish to register another manufacturer’s handset, the instructions may vary. In this case, please refer to the manufacturer of the additional handset.

• The Master PIN is required before you can register or de-register handsets. The default PIN is 0000.

To register a handset

At the base:

1. Press and hold the button, which can be found underneath the Torque base, for at least 3 seconds until you hear a double beep. You have 60 seconds in which to register your additional handset.

At the handset:

2. If the handset is new and ‘Please Register’ is displayed. Press ‘Menu’. ‘Registration’ is displayed’ press ‘Select’

If the handset has already been registered to another

base the standby display is shown. Press ‘Menu’, scroll

to ‘Registration’ and press ‘Select’.

3. ‘Register Handset’ is highlighted, press ‘Select’.

4. Bases are displayed. If necessary scroll

to a new base you wish to register your handset to and press ‘Select’.

5. Enter the System PIN (original PIN is 0000) and press OK.

6. ‘Searching Base X’ (where X is the chosen base number) then ‘Handset Registered’ is displayed.

The handset is automatically assigned the next

available handset number eg: 2.

Torque User Guide.indd Sec1:35Torque User Guide.indd Sec1:35 5/2/10 17:14:305/2/10 17:14:30

REGISTRATION

To select a base

You can register your Torque handset with up to

4 bases. Once registered, you can switch between bases, for example, bases at home and at work.

1. Press ‘Menu’, scroll

to ‘Registration’ and

press ‘Select’.

2. Scroll

to ‘Select Base’ and press ‘Select’.

3. All base numbers are displayed. (In use) is added to bases where the handset has been previously registered. Scroll

to the base you want

and press ‘Select’.

4. ‘Searching base...’ is displayed, followed by the standby display for that base.

To De-register a handset

1. Press ‘Menu’, scroll

to ‘Registration’ and

press ‘Select’.

2. Scroll

to ‘De-register’ and press ‘Select’.

3. Enter the system PIN (original PIN is 0000) and press OK.

4. Scroll

to the handset you want to de-

5. Press ‘Yes’ to con rm or ‘No’ to cancel. The display con rms de-registration.

6. Press

RED to return to standby.

Internal Calls

Call another handset

If you have more than one handset registered to the

Torque base, you can make internal calls between two handsets.

1. Press ‘int’ (bottom right of the keypad), followed by the number of the handset (1-5) that you want to call.

2. Press OK to dial.

NOTE

When an internal call is received, the display shows

Internal Call Handset X (where X is the number of the calling handset) .

Torque User Guide.indd Sec1:36Torque User Guide.indd Sec1:36 5/2/10 17:14:305/2/10 17:14:30

3737

REGISTRATION

Transfer a call

You can transfer an external call to another handset

registered to the base.

During your call:

1. Press ‘Int’ (bottom right of the keypad), followed by the number of the handset (1-5) that you want to call.

2. Press OK to dial or press ‘End’ to cancel the call request and return to the caller.

3. When the other handset answers you can announce the caller.

4. Press

RED to complete the transfer.

3-Way conference call

You can hold a 3-way conference call between 2

internal and 1 external caller.

During your call to an external caller:

1. Press ‘int’ (bottom right of the keypad), followed by the number of the handset (1-5) that you want to call.

2. Press OK to dial.

3. When the other handset answers you can announce the caller.

4. Press ‘Join’ to begin the conference call. ‘Conference Call’ is displayed.

5. Press

RED to end the call.

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ANSWERING MACHINE

Your Torque answering machine records unanswered

calls when it is activated. It can store up to 59 messages within the maximum recording time of

11.5 minutes. Each message can be up to 3 minutes long. Your personal outgoing messages can be up to 3 minutes long.

To switch the answering machine on/o

1. Press ‘Menu’, scroll

to ‘Answer Machine’ and

press ‘Select’

2. Scroll

to ‘Answer On/O ’ and press ‘Select’.

3. Scroll

to highlight ‘On’ or ‘O ’ and press

‘Select’. When switched on the handset displays

standby mode.

Answer Delay

Answer delay sets the number of times your product

will ring before the answer machine picks up the call and starts playing the outgoing message. You can change this to between 2-9 rings or Time Saver. The default setting is 5 rings.

1. Press ‘Menu’, scroll

to ‘Answer Machine’ and

press ‘Select’

2. Scroll

to ‘Answer Settings’ and press ‘Select’.

3. Scroll

to ‘Answer Delay’ and press ‘Select’.

4. Scroll

to highlight the delay you want.

Press ‘Select’ to con rm.

5. Press

RED to return to standby.

Time saver

When you ring in to access your messages remotely, if your answering machine is set to time saver and you have new messages it will answer after 2 rings. If you do not have any new messages it will answer after 5 rings. This means that you can hang up after 3 rings knowing you have no new messages and saving you the cost of the call. You cannot use this feature if you have BT Answer 1571 or Call Minder active on your line.

Switch message alert tone on/o

1. Press ‘Menu’, scroll

to ‘Answer Machine’ and

press ‘Select’.

2. Scroll

to ‘Answer Settings’ and press ‘Select’

3. Scroll

to ‘Message Alert’ and press ‘Select’.

4. Scroll

to highlight ‘On’ or ‘O ’ and press ‘Select’.

5. Press

RED to return to standby.

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ANSWERING MACHINE

On-screen alert

When you have new answering machine messages,

the screen shows ‘You have X new messages.’

If ‘Mood lighting’ is switched on, this will also  ash on

the base.

1. Press ‘Play’, then scroll

through the list of messages if there is more than one. All new messages are indicated by a dot.

Press ‘Play’ to hear the highlighted message.

Outgoing messages (OGM)

The outgoing message is the message a caller  rst

hears when the answering machine picks up their call. There are 2 pre-recorded outgoing messages to choose from or you can record your own up to 3 minutes long. You can only record your outgoing message using the handset.

Answer & Record

The caller can leave a message. The pre-recorded

message is ‘Hello, your call cannot be taken at this moment, so please leave your message after the tone.’

Answer Only

The caller can listen to your announcement but

cannot leave a message. The pre-recorded message is ‘Hello, your call cannot be taken at this moment, and you cannot leave a message, so please call later’.

Record your own outgoing message

1. Press ‘Menu’ and scroll

to ‘Answer Machine’ and

press ‘Select’.

2. Scroll

to ‘Outgoing Message’ and press ‘Select’.

3. ‘Record’ is highlighted. Press ‘Select’.

4. Scroll

to ‘Answer & Record’ or ‘Answer

Only’ and press ‘Select’.

5. You will hear ‘Please Speak after the Tone’ and this is also displayed on the handset.

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ANSWERING MACHINE

6. After the tone, speak your message clearly into the handset then press ‘Save’ to end the recording

7. Your outgoing message is played back. If you want to delete it, press ‘Delete’ during playback. If you press ‘Save’ or wait for the message to play back it will be saved

Check or delete your outgoing message

Deleting a personal outgoing message automatically

reinstates the pre-recorded outgoing message. You cannot delete a pre-recorded message.

1. Press ‘Menu’ and scroll

to ‘Answer Machine’ and

press ‘Select’.

2. Scroll

to ‘Outgoing Message’ and press ‘Select’.

3. Scroll

to ‘Play’ and press ‘Select’.

4. Scroll

to ‘Answer & Record’ or ‘Answer Only’

and press ‘Select’.

5. Scroll

to ‘Personal OGM’ and press ‘Select’.

6. The message is played. Press OK to stop playback or press ‘Delete’ to delete a personal OGM.

7. Press

RED to return to standby.

Select outgoing message mode

1. Press ‘Menu’ and scroll

to ‘Answer Machine’ and

press ‘Select’.

2. Scroll

to ‘Answer Settings’ and press ‘Select’.

3. ‘Answer Mode’ is highlighted. Press ‘Select’.

4. Scroll

to ‘Answer & Record’ or ‘Answer Only’

and press ‘Select’.

5. If there is a personal OGM saved, press

to ‘Default OGM’ or ‘Personal OGM’ and press ‘Select’. Your selection is con rmed. If there is no personal OGM saved the default OGM will be selected.

6. Press

RED to return to standby.

Record a memo

1. Press ‘Menu’ and scroll

to ‘Answer Machine’ and

press ‘Select’.

2. Scroll

to ‘Record Memo’ and press ‘Select’.

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ANSWERING MACHINE

3. You will hear ‘Please Speak after the Tone’ and this is also displayed on the handset.

4. After you hear the tone, speak your memo then press ‘Save’ to end the recording.

5. Your memo is played back. If you want to delete it, press ‘Delete’ during playback. If you press ‘Save’ or wait for the message to play back, it will be saved.

6. Press

RED to return to standby.

Call screening

When your answering machine is on and answers

a call, you can use the loudspeaker to listen to the caller leaving a message. You can then identify the caller and decide whether to take the call in person.

1. When your product rings, wait for the answering machine to take the call. When the caller begins leaving a message, the handset will display ‘Recording’. Press ‘Screen’ to hear the caller.

2. To interrupt and speak to the caller, press

GREEN

or, after the caller has hung up and the display shows ‘You have a new message’, press ‘Play’ to play new messages.

3. Press

RED to return to standby.

Message playback

1. Press ‘Menu’ and scroll

to ‘Answer Machine’ and

press ‘Select’.

2. ‘Play’ is highlighted. Press ‘Select’ to choose which messages you want to play or scroll

to ‘Play All’

and press ‘Select’ to play all messages.

3. You can press

GREEN to switch between the

earpiece and handset loudspeaker to listen to your messages.

During playback press ‘Options’, then scroll

to: ‘Pause’, ‘Repeat Message’, ‘Skip Forward’, ‘Skip

Backward’, ‘Delete’.

4. Press ‘Select’ to choose the highlighted option. At the end of playback, press

RED to return to standby.

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ANSWERING MACHINE

Handset button shortcuts

During playback:

1 Pause

2 Resume

3 Repeat message

4 Play previous message

5 Delete current message

6 Play next message

Delete all old messages

1. Press ‘Menu’ and scroll

to ‘Answer Machine’ and

press ‘Select’.

2. Scroll

to ‘Delete Messages’ and press ‘Select’.

3. ‘Delete All Old Messages?’ is displayed. Press ‘Yes’ to con rm or ‘No’ to cancel.

4. Press

RED to return to standby.

Remote access

You can operate your answering machine from any

Touchtone

phone by calling your Torque product and entering a 4 digit security code (original code is 0000).

Switch remote access PIN On or O

1. Press ‘Menu’ and scroll

to ‘Answer Machine’ and

press ‘Select’.

2. Scroll

to ‘Answer Settings’ and press ‘Select’.

3. Scroll

to ‘Remote Access’ and press ‘Select’.

4. Scroll

to highlight ‘On’ or ‘O ’ and press ‘Select’.

5. Press

RED to return to standby.

Change the remote access PIN

You should change your remote PIN from the original setting of 0000 to something more memorable and personal to you. Please keep a note of your new PIN and keep it somewhere safe.

1. Press ‘Menu’ and scroll

to ‘Answer Machine’ and

press ‘Select’.

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ANSWERING MACHINE

2. Scroll

to ‘Answer Settings’ and press ‘Select’.

3. Scroll

to ‘Remote Access’ and press ‘Select’.

4. Scroll

to highlight ‘Set Remote PIN’ and

press ‘Select’.

5. Enter the old 4 digit PIN and press ‘Save’ (original PIN is 0000).

6. Enter the new 4 digit PIN and press ‘Save’. Enter the new PIN again and press ‘Save’.

7. Press

RED to return to standby.

Switch your answering machine on remotely

If you forget to switch your answering machine on,

you can do it remotely from another phone.

1. Dial your phone number and let it ring. After 20 rings you will hear your outgoing message.

2. Press ‘*’ on the telephone keypad and then enter your security code (original setting 0000).

3. Press 0 and your answering machine will switch on ready to answer incoming call.

Play messages remotely

1. Dial your phone number and let it ring. When you hear your outgoing message, press ‘*’.

2. Enter your 4 digit PIN.

If you enter an incorrect PIN you will hear ‘Incorrect

security code’. You can try and enter the PIN 1 more time. If it is still incorrect you will hear the above voice prompt and the Torque product will end the call.

3. If no button is pressed for 8 seconds or more your Torque product will end the call.

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ANSWERING MACHINE

4. Use your telephone keypad to operate your answering machine:

1 To hear the main menu

2 Play messages

3 Play new messages

4 Skip back during messages

5 Delete during messages

6 Skip forward during messages

7 Set to answer only (or answer &

record) depending upon the Answer Mode status of the product at the time.

8 Record a new outgoing message

9 To set to answer o

0 To set to answer on

Memory full

The memory is full if there is less than 10 seconds

of recording time left or if the maximum total of 59 messages has been reached.

When the memory becomes full:

• Your caller will be advised to complete their message within 10 seconds. If they are still talking when the memory becomes full they will hear ‘Thank you for calling’ and the answering machine will hang up.

• The machine will automatically switch to Answer Only mode and you will need to delete some messages before any more new messages can be recorded.

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SIMPLE SOLUTIONS

The handset is not charging when the

handset is placed on the charger base

• Poor charging contact, move the handset slightly on the base.

• Dirty contacts - Unplug from the mains power and clean the charging contacts with a cloth (Do not get wet, do not immerse in water)

No dialling tone

• No power - check the connections. Reset the base: unplug and plug back in the mains power.

• Batteries are empty - charge the batteries for at least 24 hours. Replace the rechargeable batteries.

• You are too far from the base - move closer to the base

• Wrong line cord - only use the telephone line cord provided

• Micro  lter (required if you have Broadband) is not connected inbetween your telephone line cord and the telephone wall socket - connect the micro  lter to

your telephone line cord.

Poor audio quality

• The base is too close to electrical appliances, reinforced concrete walls or metal door frames

- move the base at least one metre away from any electrical appliances.

• Micro  lter (required if you have Broadband) is not connected inbetween your telephone line cord and the telephone wall socket - connect the micro  lter to your telephone line cord.

The signal icon is blinking

• Handset is not registered to the base - register the handset to the base

• You are too far from the base - move closer to the base

• Check that the mains power is connected correctly.

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SIMPLE SOLUTIONS

• The batteries may be low, place the handset in the charger to recharge.

No ring tone

• The ring tone is switched o .

• Increase the ringer volume.

Caller Line Identi cation (CLI) service does

not work

• Check your subscription with your network operator

A phonebook entry cannot be stored

• The phonebook is full. Delete unused entries.

No display

• Try recharging or replacing the batteries.

• Try disconnecting and connecting the base power supply.

Unable to register another handset

• Maximum number of 5 handsets has been reached.

• The display shows Searching. You must de-register a handset in order to register a new one.

Noise interference on your radio or

television

• Your base or charger may be too close. Move it as far away as possible.

You hear busy tone when you press

GREEN.

•

Make sure that your handset is within range of the

base.

• Another handset registered to the same base, may be on a call.

Answering machine does not record

messages

• Switch the answering machine on.

• The memory may be full. If so, you will need to delete some messages.

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SIMPLE SOLUTIONS

• Answer mode may be set to Answer Only. Change the mode to Answer & Record.

Cannot access messages remotely

• Remote access may be switched o .

• Check that you are using the correct PIN code.

Cannot record outgoing message

• The memory may be full. If so, you will need to delete some messages.

Answering machine stops automatically

• The memory may be full. If so, you will need to delete some messages.

• The maximum message length is 3 minutes.

If you are still experiencing any di culty after making

the above checks, please call the helpdesk for further assistance.

Helpdesk

The helpdesk is open from 8.30am to 5.00pm,

Monday to Friday (excluding Bank Holidays) and can be contacted on 0845 833 1673 (local call charge applies) or by email: info@eurosuisse.co.uk.

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SIMPLE SOLUTIONS

Possible problems with text messaging

Text messages cannot be sent and the

screen displays ‘Message Sending Failed’

• The base station power supply or telephone line cord might not be properly connected. Check that the base station power supply is plugged into the mains power socket and switched on and that the telephone is plugged into the telephone wall socket.

• There might be a fault on the line. Check that your telephone is working properly.

• You might have deleted the server number in error. See page 21 for instructions on how to enter this number.

Cannot send texts

• Check the service centre number is correct, including

the 1470P pre x (this is for BT lines. If you have another network provider please check the pre x number with them). In order to send and receive text messages you must not withhold your number. If you normally withhold your number the 1470 pre x presents your number for you.

Cannot receive texts

• You will not be able to receive text messages until you have  rst sent a message. The  rst message sent registers you with the text service.

• More than 1 text message product is connected to the telephone line. Disconnect the other products.

• Check that the service centre number is correct

• Ensure that you have subscribed to a Caller Display service and that it is active. You can check this by noting if your phone displays your Caller’s number when you receive an incoming call.

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SIMPLE SOLUTIONS

Texts have previously been sent and

received OK but we are now only receiving voice texts from 0845 6021111

• Send a text message RESET to 00000. You will receive a con rmation message back and you should be able to send and receive texts again.

This assumes that your Caller Display service is active

and working on your line. Texts to 00000 are free.

You keep hearing an error beep

• You have pressed the wrong button in a sequence. Check the prompts in the display or refer to instructions in this user guide.

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GENERAL INFORMATION

IMPORTANT

This equipment is not designed for making emergency

telephone call when the power fails. Alternative arrangements should be made for access to the emergency services.

This product is intended for connection to analogue

public switched telephone networks and private switchboards in the United Kingdom.

Safety information

• Only use the power supply provided. Using an unauthorised power supply will invalidate your guarantee and may damage the telephone.

• Use only the approved rechargeable batteries supplied.

• Do not open the base or handset (except to replace the handset batteries). This could expose you to high voltages or other risks.

• Radio signal transmitted between the handset and the base may cause interference to hearing aids.

• It is recommended that advice from a quali ed expert be sought before using this product in the vicinity of emergency/intensive care medical equipment.

• It is recommended that if you have a pacemaker  tted you check with a medical expert before using this product.

• Your product may interfere with other electrical equipment, e.g. TV and radio sets, clock/alarms and computers if placed too close.

• It is recommended that you place your product at least one metre away from such appliances to minimise any risk of interference.

• Never dispose of batteries in a  re. There is a serious risk of explosion and/or the release of highly toxic chemicals.

Cleaning

• Clean the handset and base with a damp (not wet) cloth, or an anti-static wipe.

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GENERAL INFORMATION

• Never use household polish as this will damage the product. Never use a dry cloth as this may cause a static shock.

Environmental

• Do not expose to direct sunlight.

• The handset may become warm when the batteries are being charged or during prolonged periods of use. This is normal. However, we recommend that to avoid damage you do not place the product on antique/veneered wood.

• Do not stand your product on carpets or other surfaces which generate  bres, or place it in locations preventing the free  ow of air over its surfaces. Do not submerge any part of your product in water and do not use it in damp or humid conditions, such as bathrooms.

• Do not expose your product to  re, explosive or other hazardous conditions.

• There is a slight chance your base and handset could be damaged by an electrical storm. We recommend that you unplug the power and telephone line cord during an electrical storm.

Product disposal instructions

• The symbol shown here and on the product means that the product is classed as Electrical or Electronic Equipment and should not be disposed with other household or commercial waste at the end of its working life.

• The Waste of Electrical and Electronic Equipment (WEEE) Directive (2002/96/EC) has been put in place to recycle products using best available recovery and recycling techniques to minimize the impact on the environment, treat any hazardous substances and avoid increasing land ll.

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GENERAL INFORMATION

Product disposal instructions for residential

users

• When you have no further use for it, please remove any batteries and dispose of them and the product per your local authority’s recycling processes. For more information please contact your local authority or the retailer where the product was purchased.

Warranty Information

• This product has a warranty of 12 months and is therefore guaranteed to be free from defects in materials and workmanship during that period. If you experience a problem within that time, simply call the helpdesk on 0845 833 1673 (local call rate applies).

If your problem cannot be solved by our helpdesk,

you will need to return your product to the place it was purchased. Remember to take your receipt as proof of purchase as it must be produced before the warranty can be honoured.

• This product must have been used only for the intended purpose and not been subjected to wilful or accidental damage.

• This warranty does not cover damage caused by excessive voltage or lightning.

• If this product has been tampered with in any way, the warranty shall be considered null and void.

• This guarantee does not a ect your statutory rights.

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GENERAL INFORMATION

How many telephones can I have?

All items of telephone equipment have a Ringer

Equivalence Number (REN), which is used to calculate the number of items which may be connected to any one telephone line. Your Torque product has a REN of 1. A total REN of 4 is allowed. If the total REN of 4 is exceeded, the telephones may not ring. With di erent telephone types there is no guarantee of ringing, even when the REN is less than 4.

Any additional handsets and chargers that you

R&TTE

This product is intended for use within the UK for

connection to the public telephone network and compatible switchboards.

This equipment complies with the essential

requirements for the Radio Equipment and Telecommunications Terminal Equipment Directive 1999/5/EC.

Connecting to a switchboard

This product is intended for use within the UK for

connection to the public telephone network and compatible switchboards, which support tone dialling and timed break recall. If in doubt please consult your service provider.

Inserting a pause

With some switchboards, after dialling the access

code you may have to wait for a moment while the switchboard picks up an outside line so you will need to enter a pause in the dialing sequence.

• Press and hold

until the display shows P to insert

a pause before entering the telephone number.

You may also need to enter a pause when storing

international numbers or charge card numbers

Recall

You may need to use the recall function if you are

connected to a switchboard/PBX (Private Branch Exchange), contact your PBX supplier for further information.

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TECHNICAL INFORMATION

Technical Speci cation

Standard: Digital Enhanced Cordless

Telecommunications (DECT)

Operating Frequency:

1880-1900 MHz

Range: 300 m outdoors and 50

metres indoors, in ideal conditions

Operating duration:

100 hours standby time 10 hours of talk time

Operating temperature:

C to 45oC (32oF to 113oF)

Storage temperature:

-20

C to 60oC (-4oF to 140oF)

Rechargeable batteries (each handset):

2 x NiMH 1.2V (AAA)

Base unit voltage: 100-240V / 50/60Hz

Declaration of Conformance

Hereby, Magic Box ES Ltd., declares that this

Torque product is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC.

The declaration of conformance for the Magic

Box Torque product is published on the website: www.magicboxproducts.com.

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Helpline

0845 833 1673

(local call rate)

Feb10/Issue 1

Magicbox is a trademark of Euro Suisse International Ltd.

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MagicBox Torque User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual