ID Card Printer
User Manual
Document: 4392 Version v1.01 – 17/07/2018
1
ReTransfer ID Card Printer – User Manual
CONTENTS
The information contained in this document is subject to change without notice ................................................. 4
Safety Instructions: ................................................................................................................................................ 4
CE Declaration: ...................................................................................................................................................... 4
FCC Declaration: .................................................................................................................................................... 4
CCC Declaration: .................................................................................................................................................... 4
CAUTION: .............................................................................................................................................................. 4
Printer installation ................................................................................................................................................. 5
Welcome ..................................................................................................................................................... 5
IMPORTANT – Do not connect the USB yet!.................................................................................................... 6
Printer Environmental requirements: ............................................................................................................. 6
Fitting the Printer accessories ................................................................................................................................ 7
Installing the Dye Film .................................................................................................................................. 8
Connect the Power Supply ............................................................................................................................ 9
Choosing the Correct Connector for your Region .......................................................................................... 10
installing the driver .............................................................................................................................................. 11
The printer Driver settings ................................................................................................................................... 13
Using your ID Card Printer ........................................................................................................................... 14
Printer Main Components ........................................................................................................................... 14
Front Display Panel ..................................................................................................................................... 15
Printer Menus ............................................................................................................................................ 16
Main Homepage ............................................................................................................................... 16
Main Homepage (cont…) ................................................................................................................... 17
Tools Menu ...................................................................................................................................... 17
Additional Settings Options ............................................................................................................... 18
Help Menu ....................................................................................................................................... 19
Cleaning Menu ................................................................................................................................. 20
The Internal Test Card ................................................................................................................................ 21
Available Encoder Modules ......................................................................................................................... 22
Choosing the Right dye film ................................................................................................................................. 23
Choosing the Right Cards ..................................................................................................................................... 24
Card size .................................................................................................................................................... 24
Card thickness ............................................................................................................................................ 24
To obtain good quality prints the Cards must be… ........................................................................................ 24
Printable area of the Card ........................................................................................................................... 24
Using Magnetic Stripe Cards ........................................................................................................................ 25
In the event of a Card jamming in the printer ............................................................................................... 25
2
ReTransfer ID Card Printer – User Manual
Caring for your printer ......................................................................................................................................... 26
MAINTAINING YOUR PRINTER IS IMPORTANT!!! ........................................................................................... 26
Cleaning Supplies ....................................................................................................................................... 26
Cleaning the Printer Rollers using the Cleaning Kit ........................................................................................ 27
Replacing the Cleaning Roller ...................................................................................................................... 28
Cleaning the Print Head using the Cleaning Swab .......................................................................................... 29
Cleaning the Printer using the Cleaning Card ................................................................................................ 30
Upgrading to DUO Operation .............................................................................................................................. 31
Available consumables ........................................................................................................................................ 32
Printer Error codes ............................................................................................................................................... 33
3
ReTransfer ID Card Printer – User Manual
Überstromschalter abgesichert ist.
THE INFORMATION CONTAINED IN THIS DOCUMENT IS SUBJECT TO CHANGE
WITHOUT NOTICE
Magicard Ltd. shall not be liable for errors contained herein or for incidental consequential damages in connection with the furnishing,
performance or use of this material.
This document contains proprietary information belonging to Magicard Ltd. and may not be wholly or partially copied, stored in a data
retrieval system, or used for any purpose other than that for which it was supplied, without the express written authority of Magicard
Ltd. All rights are reserved.
The HoloKote feature is protected by US PATENT No: 5,990,918 and by EUROPEAN PATENT SPECIFICATION EP 0 817 726 B1.
Microsoft and Windows 2000, XP, Vista and Windows 7 and 8 are trademarks of Microsoft Corporation.
Copyright © 2011 Magicard Electronics Limited.
SAFETY INSTRUCTIONS:
To prevent electric shock do not remove covers.
Do not attempt to service the printer yourself.
There are no user serviceable parts inside. In the event of malfunction, refer servicing to your printer’s supplier.
This product is only to be used with the Power Source supplied at point of purchase.
Take care not to spill any liquid on the printer.
Ensure that the power supply cord is no longer than 2 metres in length and includes a properly grounded connection.
If using this printer in Germany:
To provide adequate short-circuit protection and over-current protection for this printer, the building installation must be protected by a
16 Amp circuit breaker.
Bei Anschluß des Druckers an die Stromversorgung muß sichergestellt werden, daß die Gebäudeinstallation mit einem 16 A-
When handling the printer avoid touching the thermal printing edge of the thermal print head. Any grease and contamination will
shorten its life.
Before transporting the printer, remove the dye film & card hoppers and pack the printer in its original packaging.
CE DECLARATION:
FCC DECLARATION:
Information to the user.
NOTE:
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a
commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in
accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a
residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own
expense.
CCC DECLARATION:
CAUTION:
Unapproved changes or modifications could void the Users authority to operate the equipment and affect any related
warranty claim.
4
ReTransfer ID Card Printer – User Manual
2.
3.
7.
6.
4.
5.
1.
PRINTER INSTALLATION
Welcome
Thank you for choosing a Retransfer Card Printer
Before setting up your printer using the Driver CD–ROM, please follow the simple steps in this guide on
installing your Printer. This guide helps you make your printing experience more enjoyable and secure.
Please ensure you have the following items before you begin the installation:
1. ReTransfer ID Card Printer
2. Card Hopper and Stacker
3. USB Cable
4. QuickStart Guide
5. Driver CD ROM
6. Cleaning Cards x2
7. Power Adaptor and Leads
5
ReTransfer ID Card Printer – User Manual
Normal Office environment with:
1.
IMPORTANT – Do not connect the USB yet!
IMPORTANT
Install the Driver software BEFORE connecting the USB Cable!
2.
Printer Environmental requirements:
See
Below
A correctly Earthed Power Supply
Ambient temperature +10 to 30oC (50 to 86oF)
Protection from direct sunlight and chemicals
Protection from sudden temperature changes
Relative Humidity 20 - 70%
Sufficient space for:
- Opening the Front Cover
- Cable access at the rear
6
ReTransfer ID Card Printer – User Manual
Try to handle the Cards as little as possible before printing.
FITTING THE PRINTER ACCESSORIES
Card Feed Hopper:
Insert the Hopper into the aperture on the right-side of the
Printer and click into place.
Always fan the Cards to ensure these do not stick together
due to a build-up of static electricity.
Card Feed Hopper
Card Stacker:
Insert the Stacker into the aperture on the
left-side of the Printer and click into place.
The Stacker can hold up to 200x 30 thou
(0.76 – 1.02 mm) thick Cards.
Card Stacker
7
ReTransfer ID Card Printer – User Manual
3.
1.
Inserting the Retransfer Film
2.
Inserting the
Dye Film.
Installing the Dye Film
Open the Printer’s Front Cover and remove the Films from their Packaging.
4. Films correctly inserted.
5. Close the Film Cartridge
then insert the Cartridge
into the Printer.
8
ReTransfer ID Card Printer – User Manual
Connect Mains
Power Supply Unit (PSU) to the rear
of the Printer but do not
Connect the Power Supply
connect the USB cable at this stage.
Printers will despatch with the correct regional mains connector (which will
include one of the following illustrated below).
IMPORTANT:
Do not connect the USB until
the CD ROM Driver has been
installed.
9
ReTransfer ID Card Printer – User Manual
Choosing the Correct Connector for your Region
10
ReTransfer ID Card Printer – User Manual
N
OTE: The pri
nter is designed to
The installation procedure is
1. Load
the driver CD ROM into the PC.
INSTALLING THE DRIVER
Note: If the CD does not run automatically,
click the “Start” Button, then click on “Run”. Type
“D:\autorun”, where D is the drive letter for
your CD Drive, then press the Return Key.
2. Now follow the on screen instructions to
install the Printer Driver (please see below):
the same for Ethernet
except you will be prompted
to enter an IP Address.
retrieve a “Dynamic” IP Address.
A “Static” mode and IP Address
configuration can be updated using
the LCD User Interface.
11
ReTransfer ID Card Printer – User Manual
1. W
hen the Driver has completed it’
s installation, connect the USB cable
(shown
INSTALLING THE DRIVER (Cont…)
below). Now restart the Computer.
2. When complete you should now see the installed Driver icon on the Devices and
Printers window on the Computer (this may take several seconds as the Computer
needs to configure the USB Port in order to communicate with the Printer).
3. Installation complete!
12
Loading...