Macromedia RoboHelp Server - 10.0 Instruction Manual

Using RoboHelp Server 10

September 11, 2017
Contents
Getting started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
About RoboHelp Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
RoboHelp Server features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Tracking and reporting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Support for languages other than English . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Resources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Activation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Help with installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Register . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Help and support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Community Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Other resources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
What’s new in Adobe RoboHelp Server 10 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Technical enhancements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Configuration Manager enhancements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Search-related enhancements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
System requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Hardware requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Supported operating systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Prerequisites for installing RoboHelp Server 10 . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Supported browsers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Supported Web servers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Supported database management systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Supported databases . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
i ADOBE ROBOHELP SERVER 10
Install a database management system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Installation overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Configure RoboHelp Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Accessing RoboHelp Server Web Administrator . . . . . . . . . . . . . . . . . . . . . . . . . 10
(Optional) Configure Tomcat with an external Web server . . . . . . . . . . . . . . . . . . . 10
Install and configure Apache HTTP Server and Tomcat . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Install and configure Microsoft IIS with Tomcat . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Configuration Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Create contexts or multiple websites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Create a context using Configuration Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Delete a context . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Configure a database . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Select a database and connect to it . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Set up an admin account for RoboHelp Server . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Specify LDAP settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Specify search settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Migrate context data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Migrate data from RoboHelp Server 9 to RoboHelp Server 10 . . . . . . . . . . . . . . . . . . . . . . 19
Import Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Set up and publish projects on RoboHelp Server 10 . . . . . . . . . . . . . . . . . . . . . . . . . 21
Publish projects from RoboHelp . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Publish projects from RoboHelp 2017 and 2015 release . . . . . . . . . . . . . . . . . . . . . 21
Publish projects from RoboHelp 11, 10, 9, 8 . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Publish projects from FrameMaker 2017 and 2015 release . . . . . . . . . . . . . . . . . . . 23
Administering the server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Administrator and end user tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Your tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Web Administrator tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
About the Web Administrator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Open the Web Administrator interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Enable user authentication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Authenticate LDAP users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Authenticate users via HTTP request . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
About RoboAdmin group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Managing Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Managing areas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Managing projects . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Scheduling databases . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Scanning documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Specify moderation settings for Adobe AIR Help comments . . . . . . . . . . . . . . . . . . 31
Exporting Setup for RoboHelp Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
ADOBE ROBOHELP SERVER 10 ii
Reports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
About Reports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Available reports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
View reports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Customize reports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Access context-sensitive Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
REST web services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Send a search query to RoboHelp server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Search . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Get a RoboWindow . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Legal notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
iii ADOBE ROBOHELP SERVER 10
CHAPTER 1 GETTING STARTED
ABOUT ROBOHELP SERVER

Getting started

About RoboHelp Server

Adobe RoboHelp Server is a server-based Help solution that provides real-time end-user feedback on your Help and knowledgebase. RoboHelp Server gathers and logs data about what questions users ask while searching content and how users navigate through topics. Results are displayed in an easy-to-view graphical format for quick interpretation. Your Help system resides on a server (for example, Adobe Help Resource Center), and you can make instant updates to your Help system content.
RoboHelp Server contains the back-end processes, database functionality, and JDBC connections neces­sary to integrate it. RoboHelp Server works with the authoring tool, so authors can edit content, set master project options, maintain windows, and view reports.
RoboHelp Server interaction with different components
NOTE: With RoboHelp Server, you can install your database server on a separate machine or use any of
the existing database servers.

RoboHelp Server features

Tracking and reporting

Adobe RoboHelp Server provides end users with the ability to find information when they have ques­tions. Users can view content using any standard browser and operating system. Any number of users can access the published documents.
NOTE: You can define the maximum number of database connections for Oracle and Microsoft SQL Server
database management systems through the maxload property in the robohelp_server.properties file.
RoboHelp Server tracks the following types of data:
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CHAPTER 1 GETTING STARTED
Where users request assistance: Identifies the location where users make repeated requests for specific information.
How users search: Searches that users perform repeatedly. This data can be mined to move frequently searched information to a more prominent position in the content for easier access. You can also use this information to find information gaps and to improve heading titles for more intu­itive navigation.
How users navigate online content: Tracks how users seek information in online content and how frequently they access particular information such as headings and articles. This information is available at a topic level.
RoboHelp Server tracks the entire operating system and browser details. You can use this informa­tion to improve the content quality for browsers preferred by users.
RESOURCES

Automatic project merging

Concurrently work on multiple projects and merge them into a single project at run time.
While building an online information system, authors can develop and publish their content according to their own schedules. RoboHelp Server provides automatic project merging, so authors can work on different parts of a project at the same time, and publish them to the same server. When end users view the content, they see one seamless online information system. Do not worry about sharing source or depending on a single author or project—all the separate projects are merged when users access the content. Users can navigate across all the projects using the Index, Contents, and Search buttons.
By default, projects are added to the Table of Contents in the order they are published to the server. You can customize this order in the Projects page of the Web Admin interface. When you merge projects, each project file in the authoring tool remains intact, but the keywords from the indexes and glossary terms are combined at run time, or when end users access the system from the server.

Support for languages other than English

The runtime interface (including Table of Contents, index, glossary, and search) can be automatically localized, and authors can publish projects written in various languages to the same server. RoboHelp Server supports localization for French, German and Japanese languages. You can change the display text on the user interface of the online system to another language, including text on the Contents, Index, and Search buttons.
In addition, end users can perform a full-text search of online content in their native language. This flex­ibility allows authors to develop content in languages other than English and take advantage of server-based online information systems.

Resources

Before you begin working with your software, take a few moments to read an overview of activation and the many resources available to you. You have access to instructional videos, plug-ins, templates, user communities, seminars, tutorials, RSS feeds, and much more.
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CHAPTER 1 GETTING STARTED
ACTIVATION

Activation

To review complete system requirements and recommendations for your Adobe RoboHelp Server 10 software, see System requirements section in this document.

Help with installation

For help with installation issues, contact Adobe Support.

Register

Register your product to receive complimentary installation support, notifications of updates, and other services.
NOTE: Register only once for RoboHelp Server 10.
To register, follow the on-screen instructions in the Registration dialog box, which appears after you install the software.

Help and support

Community Help

Community Help is an integrated environment on Adobe.com that gives you access to community-gener­ated content moderated by Adobe and industry experts. Comments from users help guide you to an answer. Search Community Help to find the best content on the Web about Adobe products and tech­nologies, including these resources:
Videos, tutorials, tips and techniques, blogs, articles, and examples for designers and developers.
Complete online Help, which is updated regularly and is more complete than the Help delivered with your product. If you are connected to the Internet when you access Help, you automatically see the latest online Help rather than the set delivered with your product.
All other content on Adobe.com, including knowledgebase articles, downloads and updates, Adobe Developer Connection, and more.
Use the Help search field in your product’s user interface to access Community Help. You can search for content within the Adobe.com site and also in websites that have useful information about your product. Moderators continue to identify most relevant Web content for your product. You can add comments to online Help and view comments added by other users. For a video of Community Help, see Adobe
Community help page.

Other resources

Adobe RoboHelp Server Support page also includes a link to the complete, updated PDF version of Help.
3
HAPTER 1 GETTING STARTED
C
WHATS NEW IN ADOBE ROBOHELP SERVER 10
Visit the Adobe Support website at www.adobe.com/support to learn about free and paid technical support options.

What’s new in Adobe RoboHelp Server 10

Publishing enhancements

RoboHelp Server supports Responsive HTML5 output published from both RoboHelp (2017 release) and FrameMaker (2017 release). Along with WebHelp Pro and FlashHelp Pro, you can also publish Responsive HTML5 output on RoboHelp Server and perform tracking, reporting, and project merging for various proj­ects.
NOTE: If you are using 2015 version of RoboHelp and FrameMaker, then this feature is available with
update 3 or later of RoboHelp (2015 release) and update 3.1 or later of FrameMaker (2015 release).

Enhanced database support

RoboHelp Server supports Apache Derby version 10.7.1 as its default database. You don't have to install Apache Derby manually, as RoboHelp Server's installer installs Apache Derby on your system.

Technical enhancements

Support for JDBC Connectivity - RoboHelp Server uses a database to store usage reports, users and group information, and Air Help comments. Database connection architecture has been enhanced in RoboHelp Server to support external databases using JDBC connectivity.
LDAP sub-container lookup - RoboHelp Server supports integration with LDAP server which enables users to login to RoboHelp Server using their LDAP credentials. To integrate RoboHelp Server with LDAP, administrator has to provide base search node for users or groups in the LDAP tree. Till Robo­Help Server 9, only the users or groups which were directly under the specified nodes, could be authenticated from RoboHelp Server. Starting from RoboHelp Server 10, all users or groups which are in different sub-nodes within the base node can also be authenticated.
Data Migration from RoboHelp Server 9 - RoboHelp Server 10 supports migration of content from RoboHelp Server 9. Migrating an older version of Microsoft SQL or Oracle server database will require the user to enter JDBC details for that server. In case you are migrating data from MS Access, then you must have MS Access Runtime installed on the destination machine (where Robo­Help Server 10 is installed). For more information see Migrate context data.

Reporting enhancements

RoboHelp Server 10 delivers new and enhanced reports that will help you better optimize the value of your Help content:
New Dynamic filter tag usage report
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CHAPTER 1 GETTING STARTED
NOTE: To know more about Dynamic filters, see “Generate dynamic content output” section in the
Generating Output chapter of the RoboHelp user Guide.
Enhanced browser report
Enhanced operating system report
Enhanced Topic, search, and page visit reports for HTML5
SYSTEM REQUIREMENTS

Configuration Manager enhancements

You can now perform the following additional tasks using the RoboHelp Server Configuration Manager:
Migrate context data from RoboHelp Server 9 to RoboHelp Server 10
Define JDBC and database settings
Import RoboHelp Server 10 setup for any given context using the new Import Settings feature

Search-related enhancements

Enhanced server-side search indexing is provided in RoboHelp Server 10. In RoboHelp Server Web Administrator, if the option for merging same type of projects is selected in the Projects tab, then the search items will appear aligned as per the projects. The search is now faster and more intuitive.

System requirements

Hardware requirements

Intel Pentium 4 or faster processor
1 GB of RAM (2 GB is recommended)
6 GB of available hard-disk space; additional free hard-disk space may be required during installa­tion
1024x768 screen resolution (1280x800 recommended)
NOTE: RoboHelp Server installation is not supported on flash storage devices.

Supported operating systems

Adobe RoboHelp Server 10 is supported on the following 64-bit architecture of the Microsoft Windows operating system:
Windows Server 2012 R2
Windows Server 2008 R2
Windows 10
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CHAPTER 1 GETTING STARTED
SYSTEM REQUIREMENTS

Prerequisites for installing RoboHelp Server 10

JRE 7 u51 or later
Apache Tomcat 8.0.32 (64-bit) or later
NOTE: RoboHelp Server requires Apache Tomcat to run. Tomcat is a servlet container that can also
work as a Web server.
JDBC Drivers (for external database)
NOTE: The .jar files given below are just recommendations.
Oracle12c driver jar file ojdbc7.jar
Oracle11g R2 driver jar file ojdbc6.jar
Microsoft SQL 2008/2012/2014 sqljdbc41.jar (Version 4.1)

Supported browsers

Microsoft Internet Explorer 11 and 10
Microsoft Edge 20 or later
Mozilla Firefox 44 or later
Google Chrome 48 or later

Supported Web servers

You can configure Tomcat with an external Web server. Using an external Web server offers ease and flexibility while configuring settings, such as proxy server and filtering rules. RoboHelp Server supports the following Web servers in combination with Tomcat:
Apache HTTP Server 2.4 and 2.2
Microsoft IIS 8.5 and 8.0

Supported database management systems

You can use the built-in Apache Derby database or select an external database to store reports and authentication information for RoboHelp Server. The following external database management systems are supported:
Oracle 12c and 11g R2
Microsoft SQL Server 2014 Express Edition
Microsoft SQL Server 2014, 2012, and 2008 R2
Supported databases
RoboHelp Server connects to Apache Derby, Oracle (12c and 11g R2), Microsoft SQL Server, or Microsoft SQL Server Express Edition database management systems.
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CHAPTER 1 GETTING STARTED
SYSTEM REQUIREMENTS
Apache Derby
It is an open source relational database created in Java. A full-fledged Derby system consists of a system directory, zero or more databases, and a system-wide configuration. For RoboHelp Server, the Derby system directory is set as <RHS-Install-Path>\database.
Microsoft SQL Server
Microsoft SQL Server is a relational database management system capable of handling large amounts of data and many concurrent users. When a client application requests data, the server retrieves or updates the data. Microsoft SQL Server can roll back transactions. It does not commit a partially entered record to the database.
Oracle
The Oracle database management system provides for the definition, storage, and management of data in a centralized area. It supports client-server environments, large databases, space manage­ment, concurrent database users, high transaction-processing performance, openness, compliance with industry standards, manageable security, portability, compatibility, and connectivity.
Microsoft SQL Server Express Edition
Microsoft SQL Server Express Edition is a relational database management system (RDBMS) produced by Microsoft. Its primary query languages are MS-SQL and T-SQL.
Install a database management system
To install a supported database management system, refer to the relevant documentation given below:
DBMS 64-bit installation instructions
Oracle 12c Oracle documentation
Oracle 11g R2 Oracle documentation
Microsoft SQL Server 2014
Microsoft documentation
Express Edition
Microsoft SQL Server 2014 Microsoft documentation
Microsoft SQL Server 2012 Microsoft documentation
Microsoft SQL Server 2008 R2 Microsoft documentation
Apache Derby 10.7.1 Apache Derby documentation (built-in for RoboHelp Server
10)
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CHAPTER 1 GETTING STARTED
INSTALLATION

Installation

Installation overview

Installing RoboHelp Server involves the following steps:
1) Close any other Adobe application running on your computer.
2) Uninstall any previous version of RoboHelp Server installed on your computer.
You cannot install RoboHelp Server 9 and RoboHelp Server 10 together on the same system. There‐ fore, uninstall RoboHelp Server 9 before installing RoboHelp Server 10. However, if you want to mi‐ grate data from RoboHelp Server 9 to RoboHelp Server 10, ensure that you back up the following files available in the [RHS-installation-directory]\web-inf folder before uninstalling RoboHelp Server 9:
robohelp_general_prop.properties – robohelp_rh_areas.xml – robohelp_server.properties – robohelp_settings.properties
3) Install JRE 7 u51. For more information, see Java SE documentation.
4) Install Tomcat 8.0.32 as a Windows service. Download the 64-bit Windows Service Installer from the ApacheTomcat page. Run the installer and follow the on-screen instructions to complete the installation.
5) To verify that the Tomcat server is running, open the Tomcat home page in a browser window. To do so, enter http://<server-name>:<port-number> in the address bar of the browser window.
NOTE: By default, Tomcat installs on port 8080. On your local machine the server name will be local-
host.
If you see the Tomcat home page, it confirms successful installation of Tomcat. To resolve any in‐ stallation and configuration issues, visit Apache Tomcat website. Consider the following points to configure Tomcat:
If necessary, in <tomcat-install-folder>\conf\server.xml, change the port
number to a desired port number.
Change the minimum heap space allotted to the Java Virtual Machine (JVM):
a) Run the .exe file given at
6) <tomcat-install-folder>\bin\tomcat8w.exe a) On the Java tab in the Apache Tomcat Properties dialog, specify 256 as the value for the Initial
Memory Pool and Maximum Memory Pool.
b) Re-start Tomcat service.
7) (Optional) Install a supported database system. Apache Derby is the default database that is in-built in the RoboHelp Server 10 package. To work with other supported databases, see Supported data‐
base management systems.
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CHAPTER 1 GETTING STARTED
INSTALLATION
8) Install RoboHelp Server 10. You can download the installers from Adobe RoboHelp Server 10 page. During installation, you can either enter the license number to install the licensed version of the product, or install the trial version for 30 days.
9) Once the installation is complete, start the RoboHelp Server Configuration Manager (Start > All Programs > Adobe RoboHelp Server 10 > Configuration Manager). If prompted, select the
server.xml file for the Tomcat servlet container (RoboHelp Server supports Tomcat 8.0.32)
installed on your system.

Configure RoboHelp Server

1) Start Tomcat service by performing any one of the following steps: – At the Run prompt, enter services.msc. From the Windows services dialog box, start the
Tomcat service.
Double-click the Apache Tomcat icon from the status bar and click Start in the Apache Tomcat
Properties dialog box.
Open the <tomcat-install-folder>\bin folder and double-click tomcat8w.exe to
start Tomcat.
2) Start the RoboHelp Server Configuration Manager (Start > All Programs > Adobe RoboHelp Server 10 > Configuration Manager). If prompted, select the server.xml file for the Tomcat servlet container installed on your system.
3) Click File > New Context to create a new context in Configuration Manager. Once the context is created, you see a success message, “New context has been successfully created”. For more infor­mation, see Create contexts or multiple websites.
4) Configure the database or select the option to use the built-in database. See Configure a database for more information.
5) Configure LDAP settings if you want to use LDAP authentication. See Specify LDAP settings for more information.
6) Verify that RoboHelp Server is running by accessing the RoboHelp Server Web Administrator link in the browser window. Log in to the server at:
7) http://<server-name>:<port-number>/<context-name>/admin by using the default user ID (admin) and password (admin).
8) Using the configured server details, publish projects to RoboHelp Server from RoboHelp or FrameMaker.
NOTE: Using the Configuration Manager is the recommended way of changing the default user ID
and password. However, you can also change the default credentials by editing the
robohelp_server.properties file in the <server-install-folder>\WEB-INF folder.
To do so, change the DefAdminUid and DefAdminPwd properties in this file and restart Tomcat.
NOTE: As an administrator, you can create users and assign them various rights (Publishing, Report
viewing, and Admin rights) for the server.
9) To view projects, open the browser and type the project URL in the address bar. For Example:
http://<server-name>:<port-number>/<context-name>/server?prj=<project
-name>
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