Macromedia RoboHelp Server - 10.0 Getting Started Guide
Getting Started With
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Adobe RoboHelp Server 10
Table of Contents
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
How to get Adobe RoboHelp Server 10 ............................................................................................................................ 2
Easily host Help content, including Responsive HTML5 . . . . . . . . . . . . . . . . . . . . . . . . 3
Host Responsive HTML5 content published with Adobe RoboHelp (2015 release) .........................3
Host Responsive HTML5 content published with Adobe FrameMaker (2015 release) ...................6
Conveniently create, manage, and track content . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
New and enhanced feedback reports ................................................................................................................................ 9
Customizing report columns ......................................................................................................................................... 15
Efficiently deploy, configure and authenticate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Software and architectural improvements ................................................................................................................... 16
Deployment and architectural enhancements ................................................................................................16
Modern browser support ..................................................................................................................................................17
Database connectivity enhancements ................................................................................................................... 18
IIS and Apache support .....................................................................................................................................................18
LDAP integration ...................................................................................................................................................................18
Deploying RoboHelp Server 10 ............................................................................................................................................18
Defining access to users ............................................................................................................................................................ 19
Additional resources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Product page .....................................................................................................................................................................................21
User guides and Help hub pages ........................................................................................................................................ 21
Legal notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
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Introduction
Introduction
Adobe RoboHelp Server software is a web feedback analytics tool and a robust way to manage
access to content. It effortlessly and painlessly collects usage information on Application Help,
Knowledge Bases, Policies & Procedures, eLearning Content, and Product Manual content.
Unlike other tools, it is specially developed for the needs of technical communicators as a way
to improve content. It is also possible to publish to special Areas that can be managed like separate websites. It even has the option of limiting access via user/password authentication. This
server database application is used as a companion to the popular Adobe RoboHelp and Adobe
FrameMaker authoring applications. To find out more about Adobe RoboHelp and FrameMaker,
see the Additional resources section at the end of this guide.
This guide presents you an overview of the new features and workflows in Adobe RoboHelp
Server 10. Besides this Getting Started Guide, you will find the RoboHelp Server User Guide and
many other resources online at adobe.com. A collection of key RoboHelp Server resources is
presented in the Additional resources section of this guide.
Introduction
How to get Adobe RoboHelp Server 10
To try RoboHelp Server 10 before buying, download a fully functional, 30-day complimentary
trial version.
You can buy RoboHelp Server 10 through the online Adobe Store or by calling 800-585-0774.
Learn about other ways to buy RoboHelp Server 10, including buying through authorized resellers
or purchasing with education or government discounts.
If you already have a license for an earlier version of RoboHelp Server, see the following table
for special pricing.
Upgrade to Adobe RoboHelp Server 10
If you have
Adobe RoboHelp
Server 9
Note: Prices listed are the Adobe direct store prices. Reseller prices may vary. Prices do not include
tax or shipping and handling.
For more information, call us at +1-877-687-1520 or visit the RoboHelp Server website.
$4,999 €4,999 $7,099
USD EUR AUD
How to get Adobe RoboHelp Server 10
2
Easily host Help content, including Responsive HTML5
Host Responsive HTML5 content published with Adobe RoboHelp (2015 release)
You can now host Responsive HTML5 content on Adobe RoboHelp Server. This allows your
end users to access content on a multitude of devices, including mobile devices. The primary
advantage of Responsive HTML5 output is that your content is rendered seamlessly on all
screen sizes (desktops, tablets, and phones). Adobe RoboHelp also allows you to create
dynamic filters. These dynamic filers enable end users to access personalized content.
How to publish output from Adobe RoboHelp (2015 release) to RoboHelp Server
To publish Responsive HTML5 output from Adobe RoboHelp (2015 release) update 3 to Adobe
RoboHelp Server 10:
1. Set Responsive HTML5 as the Primary Output.
Note: In addition to Responsive HTML5, you can also publish WebHelp Pro and FlashHelp Pro outputs to RoboHelp Server.
Easily host Help content, including Responsive HTML5
Easily host Help content, including Responsive HTML5
2. Right-click on Responsive HTML5 (Primary Output) and select Properties.
3. In the left pane, select Publish.
Host Responsive HTML5 content published with Adobe RoboHelp (2015 release)
4
Easily host Help content, including Responsive HTML5
4. Click New to add a new RoboHelp Server destination.
5. Click Save and Generate button to generate the output.
6. In the Result dialog, click Publish to publish the project on RoboHelp Server.
For more details, see Using Adobe RoboHelp Server 10 guide.
Host Responsive HTML5 content published with Adobe RoboHelp (2015 release)
5
Easily host Help content, including Responsive HTML5
Host Responsive HTML5 content published with Adobe FrameMaker (2015 release)
In addition to RoboHelp, you can also publish Responsive HTML5 output from FrameMaker
(2015 release) to RoboHelp Server.
How to publish output from Adobe FrameMaker (2015 release) to RoboHelp Server
To publish Responsive HTML5 output from Adobe FrameMaker (2015 release) update 3 to
Adobe RoboHelp Server 10:
1. Create or open the file that you want to publish on the server.
2. Go to File > Publish.
3. In the Publish Pod, right-click Responsive HTML5 and select Edit Settings.
Host Responsive HTML5 content published with Adobe FrameMaker (2015 release)
6
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