MacroAir Technologies AirVolution-D 550, AirVolution-D 780, AirVolution D3-430 Installation Manual

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© 2018 MacroAir Technologies Toll Free: 866 668 3247 Fax: 909 890 2 313 www.macroairfans.com i
Rev. Date 040218
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© 2018 MacroAir Technologies Toll Free: 866 668 3247 Fax: 909 890 2 313 www.macroairfans.com 1
Rev. Date 040218
Table of Contents
Caution & Safety ................................................................................................................................. 2
Fusing Chart ....................................................................................................................................... 5
Fan Placement & Clearance .............................................................................................................. 6
Fan Clearance - Universal Mount ..................................................................................................... 7
Fan Clearance - Rapid Mount Industrial ........................................................................................... 9
Fan Dimensions .................................................................................................................................. 10
Components (Universal Mount) ......................................................................................................... 11
Components (Rapid Mount) ............................................................................................................... 12
Fan Components & Tools .................................................................................................................. 13
Mounts ................................................................................................................................................ 14
1.1 Universal Mount - Mounting Bolt Kits ................................................................................. 15
1.1.1 Universal Mount I-Beam (Steel Truss Mounting) ......................................................... 16
1.1.2 Universal Mount Glulam ................................................................................................ 18
1.1.3 Universal Mount Unistrut .............................................................................................. 20
1.2 Universal Mount Extension Tube ......................................................................................... 22
1.3 Universal Mount Motor Unit ................................................................................................. 24
1.4 Safety Cable Installation
1.4.1 Universal Mount I-Beam Safety Cable .......................................................................... 27
1.4.2 Universal Mount Glulam Safety Cable .......................................................................... 28
1.4.3 Universal Mount Unistrut Safety Cable ......................................................................... 29
2 - Rapid Mount Industrial
2.1 Rapid Mount Industrial - Mounting Bolt Kits ....................................................................... 30
2.1.1 Rapid Mount Industrial I-Beam (Steel Truss Mounting) .............................................. 31
2.1.2 Rapid Mount Industrial Glulam ..................................................................................... 33
2.1.3 Rapid Mount Industrial Unistrut .................................................................................... 35
2.2 Rapid Mount Industrial Extension Tube ............................................................................... 37
2.3 Rapid Mount Industrial Motor Unit ...................................................................................... 39
2.4 Safety Cable Installation
2.4.1 Rapid Mount Industrial I-Beam Safety Cable ............................................................... 42
2.4.2 Rapid Mount Industrial Glulam Safety Cable ............................................................... 43
2.4.3 Rapid Mount Industrial Unistrut Safety Cable .............................................................. 44
3 - Guy Wire Installation
3. Guy Wire Installation .............................................................................................................. 45
4 - Drive Installation
4.1 Drive Installation ................................................................................................................... 49
4.1.1 Drive Installation (Low Voltage) ..................................................................................... 50
4.1.2 Drive Installation (High Voltage) .................................................................................... 51
4.2 Control Wiring ....................................................................................................................... 52
5 - Airfoil and Retainer Link Installation
5. Airfoil and Retainer Link Installation ..................................................................................... 53
6 - Disconnect Switch (Recommended)
6.1 Fuse Disconnect Switch Installation .................................................................................... 57
6.2 Emergency Disconnect Schematic ...................................................................................... 58
6.3 Enable (ON)/Disable (OFF) Schematic ................................................................................. 58
7 - Touchpad Remote Setup
7.1 Touchpad Remote Mounting ................................................................................................ 59
7.2 Touchpad Remote Navigation .............................................................................................. 62
7.2 Touchpad Remote Operation................................................................................................ 63
Maintenance Information ................................................................................................................... 64
Mounting Plate Dimentions ............................................................................................................... 65
Mounting Bracket Dimentions ........................................................................................................... 66
Touchpad Dimentions ........................................................................................................................ 67
Troubleshooting ................................................................................................................................. 68
Warranty and Technical Support ....................................................................................................... 74
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Rev. Date 040218
Caution & Safety
This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved.
Children shall not play with the appliance.
Cleaning and user maintenance shall not be made by children without supervision.
READ AND SAVE THE ENTIRE MANUAL BEFORE OPERATING THE FAN. Ensure that all safety practices and instructions are followed during the installation, operation and servicing of the fan. Failure to apply these safety practices could result in death or serious injury. If you do not
understand the instructions please call MacroAir for guidance (contact information can be found on page 74).
The fan installation should follow the recommendations outlined in this manual. MacroAir is not responsible for any injury or damage to people or property as a result of the user and/or installer not complying with the recommendations outlined in this manual.
All fan controls and incoming power should only be installed by qualied technicians familiar
with the requirements of the Natural Electric Code (NEC) and local codes. Refer to appropriate portions of this manual for other important requirements. Failure to follow these guidelines will void the manufacturer’s warranty.
NOTICE: All electrical controls are congured at the factory and are ready to use. No user
adjustments are available. Follow the included wiring schematics and installation instructions when installing this device to ensure proper operation. Do not make any changes to any part of
the fan without rst consulting MacroAir.
Installation is to be in accordance with the national electrical code, ANSI/NFPA 70-1999 and local codes.
This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.
Children should be supervised to ensure that they do not play with the appliance.
HAZARD OF ELECTRIC SHOCK, EXPLOSION, OR ARC FLASH.
Read and understand this manual before installing or operating a fan unit. Installation,
adjustment, repair, or maintenance must be performed by qualied personnel.
The user is responsible for compliance with all international and National Electrical Code requirements with respect to the grounding of all equipment.
Many of the parts of this unit operate at live voltage. DO NOT TOUCH.
Install all covers before applying power or starting and stopping the unit.
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Caution & Safety
WARNING - TO REDUCE THE RISK OF ELECTRIC SHOCK OR INJURY TO PERSONS, OBSERVE THE FOLLOWING:
a) Use this unit only in the manner intended by the manufacturer. If you have questions, contact the manufacturer.
b) Before servicing or cleaning the unit, switch power off at the service panel and lock the service disconnecting means to prevent power from being switched on accidentally. When the service disconnecting means cannot be locked, securely fasten a prominent warning device, such as a tag, to the service panel.
WARNING: If unusual oscillating movement is observed, immediately stop using the ceiling fan
and contact the manufacturer, its service agent or suitably qualied persons.
WARNING: Make sure to power the fan off and lock it out using the IEC/CE approved disconnect when doing any cleaning and or maintenance to the equipment.
PRIOR TO THE INSTALLATION, ENSURE:
• That the mounting of the suspension system shall be performed by the manufacturer, its
service agent or suitably qualied persons;
• That the fan is to be installed so that the blades are more than 10ft [3.05m] above the oor;
• The model or type reference of a luminaire that may be installed in a fan constructed for this purpose.
DAMAGED EQUIPMENT
Do not operate or install any fans or fan accessories that appear to be damaged. Failure to follow this instruction can result in death, serious injury, or equipment damage.
SERVICE:
If the fan does not operate properly using the procedures in this manual, BE CERTAIN TO REMOVE ALL POWER TO THE UNIT and contact our technical department for further assistance.
Keep clear of moving parts at all times. All electrical troubleshooting and repair must be done by
a qualied technician and meet all applicable codes.
Ensure that the replacement of parts of the safety suspension system device shall be performed
by the manufacturer, its service agent or suitably qualied persons.
Key Safety System Components
MacroAir fans are engineered with key safety features to prevent pieces of the fan from falling in the unlikely event of a catastrophic failure. Used together, these features provide comprehensive protection of people, equipment and property. Follow the detailed instructions precisely when installing fans, including the following:
• Install the safety cable on EVERY fan. The safety cable, if installed per MacroAir
specications, will prevent the fan from falling in the unlikely event that the mounting
system should fail. A MacroAir fan should never be run without a properly installed safety cable, which is supplied with every fan along with all required hardware. You must install a safety cable for the warranty to be in effect.
• Install guy wires on every fan, unless otherwise specied. Properly installing the guy wires is required for proper stabilization during normal operation for some fan and mounting types (Universal Mounts). In addition, guy wires keep the fan stable in case of earthquakes or in “outdoor” installations where high wind conditions may occur.
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Caution & Safety
Mark the Floor to Alert Personnel
When mounting a fan in an area where materials may be elevated into its path, MacroAir
recommends marking or painting the oor with a large crosshatched circle to alert personnel of
the overhead location of fans.
Accelerometer
AVD 550 and 780 fans feature an on-board accelerometer, which will stop the fan and prevent it from running if it becomes greater than 5 degrees out of level.
Weight Considerations
Ensure the xing means for attachment to the ceiling such as hooks or other devices shall be xed with a sufcient strength to withstand 4 times the weight of the ceiling fan. The maximum
hanging weight for the Model 550 is 172 lbs [78 kg] and the maximum hanging weight for the Model 780 is 213 lbs [97 kg]. If there is any uncertainty in the strength of the building structure, a professional structural engineer should perform a thorough evaluation of the building prior
to purchasing the fans. MacroAir provides guidelines for mounting fans; however, it is the sole
responsibility of the building owner and installer to ensure the safety of the mounting system, that the building structure is sound and that the installation complies with all federal, state, and local codes.
Torque
The maximum torque (twisting force) during normal operation that must be handled by the mounting system, including the building structure. For a Model 550, the maximum potential torque is 100 ft-lbs [136 N-m]. For a Model 780, the maximum potential torque is 250 ft-lbs [339 N-m].
Check Federal, State, and Local Codes
Check all relevant codes to make sure that all product certications, product listings, and
building regulations are met. Code compliance is the responsibility of the installer.
Windy Conditions
Fans should not be operated when wind is present.
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Rev. Date 040218
Fusing Chart
BRANCH CIRCUIT PROTECTION IS REQUIRED TO PROTECT THE ELECTRICAL COMPONENTS AND COMPLY WITH UL 507.
Use the table below to select the correct fast acting fuse size for your application. The optional fuse disconnect switch provided by MacroAir uses class gG fast acting fuses. Fuses must be purchased separately.
MODEL 550
Max Amp Draw / Fuse Size
Voltage and Phase 8ft 10ft 12ft 14ft 16ft 18ft
110 VAC 1-Phase 9A / 12 13.9A / 20 13.9A / 20 13.9A / 20 15.2A / 20 15.2 A / 20
120 VAC 1-Phase 8.3A / 12 12.7A / 16 12.7A / 16 12.7A / 16 14A / 20 14A / 20
208-240 VAC 1-Phase 4.8A / 6 7.3A / 10 7.3A / 10 7.3A / 10 8.1A / 12 8.1A / 12
208-240 VAC 3-Phase 3.4A / 6 5.3A /8 5.3A / 8 5.3A / 8 6.6A / 10 5.8A / 8
380 VAC 3-Phase 1.9A / 4 2.9A / 4 2.9A / 4 2.9A / 4 3.6A / 6 3.2A / 4
480 VAC 3-Phase 1.5A / 4 2.3A / 4 2.3A / 4 2.3A / 4 2.9A / 4 2.5A / 4
600 VAC 3-Phase 1.2A / 4 1.8A / 4 1.8 A / 4 1.8A / 4 2.3A / 4 2A / 4
MODEL 780
Voltage and Phase 20ft 24ft
208-240 VAC 1-Phase 12.5A / 16 15.1A / 20
208-240 VAC 3-Phase 6.8A / 10 8.2A / 12
380 VAC 3-Phase 3.7A / 6 4.5A / 6
480 VAC 3-Phase 2.9A / 4 3.5A / 6
600 VAC 3-Phase 2.3A / 4 2.8A / 4
Reference page 57 for installation.
Part Numbers:
4A 6A 8A 10A 12A 16A 20A
MERSEN
FUSES
FR10GG50V4 FR10GG50V6 FR10GG50V8 FR10GG50V10 FR10GG50V12 FR10GG50V16 FR10GG50V20
EATON FUSES
C10G4 C10G6 C10G8 C10G10 C10G12 C10G16 C10G20
DF FUSES
420004 420006 420008 4200010 4200012 4200016 4200020
Mersen fuses:
http://ep-us.mersen.com/products/catalog/line/ferrule-fuse-links-10x38-gg-400-to-690vac/
Eaton Fuses:
http://www.cooperindustries.com/content/public/en/bussmann/electrical /products/iec_british0/class_gg_gl_ ferrulefuses/class_gg_gl_ferrulefuses10x38mm.resources.html
DF Fuses:
http://www.df-sa.es/products/cylindrical/gg-fuse-links
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Fan Placement & Clearance
Sprinkler Systems and Fan Placement
In any installation where re sprinklers are in place, fans should not interfere with their correct
operation. Fans should be located no less than 3 feet below a sprinkler, and placed central to
each sprinkler quadrant. Our AirBrain motor controller can be connected to a re suppression control system which will emergency-stop fans in case of re. Prior to installing fans, review all
codes applicable to sprinkler systems and fans to ensure code compliance (refer to NFPA 13). Please call MacroAir for guidance (contact information can be found on page 74). However, it is your sole responsibility to see that the installation is completed to code and that it is correct.
Other Information on Placement and Spacing
If possible, avoid mounting fans directly below lights or skylights to avoid any strobe effect caused by moving airfoils.
Note, a large fan, 20 – 24 feet in diameter, performs best at 20 to 30 feet above the oor, but
acceptable performance has been demonstrated as low as 10 feet and as high as 50 feet. 24 foot fans should not be installed in locations that experience high winds.
If the building has a mezzanine, fans should be mounted so a person cannot reach a fan in any way from the upper level/deck. Make certain that fans are positioned so that the airfoil tips are at least 3 feet away from any area where a person may be able to extend outward to reach them.
HVLS fans should not be located near to air supply outlets or exhausting inlets of other HVAC
equipment. Supply air outlets can be congured to deliver air away from the HVLS fan or the fan
location should be oriented such that the outlet is pointing away from the fan and outside the swept area of the fan. Exhaust fan inlets or other return air points creating a negative pressure should not be within 1.5 times the diameter of the fan. This system will diminish the capacity of the HVLS fan. Proper systems orientation will provide an enhancement to the Indoor Air Quality (IAQ) and occupant comfort. Refer to next page for illustration.
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HVAC Diffuser
with airflow UNDER fan
HVAC Diffuser
with airflow
ABOVE fan
Fan Placement & Clearance
space from diffuser
space from diffuser
at least 1.5 x diameter away from
intake/discharge
at least 2 x diameter away from intake/discharge
spacing between fans
space from
wall
at least 1.5 x
diameter away
from the wall
at least 3 x diameter of the fans apart
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Fan Clearance - Universal Mount
WARNING: FANS ARE NOT MEANT TO BE OPERATED IN WINDY CONDITIONS.
The Universal Mount can be used in any application but must always be used in windy conditions, applications where wind may sometimes be present or where the total clearance between the mount and the airfoils is greater than 10 feet. The minimum distance of a fan to a wall or similar obstruction should be no less than 1.5 times the diameter of the fan.
Maximum Angle for Mount (feet)
Slope (in) 0 2/12 4/12 6/12 8/12 10/12
Roof Angle 0 9.5
o
18.4
o
26.6
o
33.7
o
39.8
o
Diameter Recommended Total Drop (Mount to Airfoil) Length (ft)
8 feet 3 3 3 3 4 5
10 feet 3 3 3 4 5 6
12 feet 3 3 3 5 6 7
14 feet 3 3 4 5 7 8
16 feet 3 3 4 6 7 9
18 feet 3 3 5 7 8 N/A*
20 feet 3 4 5 7 9 N/A*
24 feet 3 4 7 9 N/A* N/A*
*Drop lengths longer than 10 feet are not recommended
The drop lengths above are minimum recommendations only, based solely on roof pitch and
fan diameter. Other factors, such as allowing for proper airow into the fan must be evaluated
when determining drop length requirements. In addition, MacroAir strongly recommends that
the fan airfoils must be a minimum of 10 feet (3.05 meters) above the oor. Contact MacroAir for
assistance with fan placement and drop length selection (contact information can be found on page 74).
The table below shows the clearance needed from the fan to obstructions such as lighting, conduit, etc.
Minimum Clearance (Horizontal / Vertical inches):
Airfoil / Drop Length (ft) 2 3 4 5 6 7 8 9 10 11 12
8 feet 7 / 7 7 / 7 7 / 7 7 / 7 8 / 8 8 / 8 9 / 8 11 / 9 13 / 10 N/A** N/A**
10 feet 7 / 7 7 / 7 7 / 8 7 / 8 8 / 8 8 / 9 9 / 9 11 / 10 13 / 11 N/A** N/A**
12 feet 7 / 8 7 / 8 7 / 8 7 / 9 8 / 9 8 / 10 9 / 10 11 / 11 13 / 12 N/A** N/A**
14 feet 7 / 9 7 / 9 7 / 9 7 / 10 8 / 10 8 / 11 9 / 12 11 / 12 13 / 13 N/A** N/A**
16 feet 7 / 10 7 / 10 7 / 11 7 / 11 8 / 12 8 / 12 9 / 13 11 / 14 13 / 15 N/A** N/A**
18 feet 7 / 12 7 / 12 7 / 12 7 / 13 8 / 13 8 / 14 9 / 15 11 / 16 13 / 17 N/A** N/A**
20 feet N/A 7 / 14 7 / 14 7 / 15 8 / 15 8 / 16 9 / 17 11 / 18 13 / 20 N/A** N/A**
24 feet N/A 7 / 19 7 / 19 7 / 20 8 / 21 8 / 22 9 / 23 11 / 24 13 / 26 N/A** N/A**
**Contact MacroAir if you require drop lengths greater than 10 ft
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Fan Clearance - Rapid Mount Industrial
WARNING: FANS ARE NOT MEANT TO BE OPERATED IN WINDY CONDITIONS.
The Rapid Mount Industrial should only be used in applications where the total clearance between the mount and the airfoils is less than 10 feet. Otherwise use a Universal Mount with guy wires (refer to page 45). The minimum distance of a fan to a wall or similar obstruction should be no less than 1.5 times the diameter of the fan.
Maximum Angle for Mount (feet)
Slope (in) 0 2/12 4/12 6/12 8/12 10/12
Roof Angle 0 9.5
o
18.4
o
26.6
o
33.7
o
39.8
o
Diameter Recommended Total Drop (Mount to Airfoil) Length (ft)
8 feet 3 3 3 4 5 6
10 feet 3 3 4 5 6 8
12 feet 3 3 5 6 7 9
14 feet 3 4 5 7 9 N/A*
16 feet 3 4 6 8 10 N/A*
18 feet 3 5 6 9 N/A* N/A*
20 feet 3 5 7 10 N/A* N/A*
24 feet 4 6 9 N/A* N/A* N/A*
*Need Universal Mount with guy wires
The table below shows the clearance needed from the fan to obstructions such as lighting, conduit, etc.
Minimum Clearance (Horizontal / Vertical inches):
Airfoil / Drop Length (ft) 2 3 4 5 6 7 8 9 10
8 feet 9 / 14 11 / 14 13 / 14 15 / 15 17 / 15 19 / 16 22 / 17 25 / 17 29 / 18
10 feet 9 / 16 11 / 16 13 / 17 15 / 17 17 / 18 19 / 18 22 / 19 25 / 20 29 / 21
12 feet 9 / 18 11 / 19 13 / 19 15 / 19 17 / 20 19 / 21 22 / 22 25 / 23 29 / 24
14 feet 9 / 21 11 / 21 13 / 22 15 / 22 17 / 23 19 / 24 22 / 25 25 / 26 29 / 27
16 feet 9 / 24 11 / 24 13 / 24 15 / 25 17 / 26 19 / 27 22 / 28 25 / 29 29 / 31
18 feet 9 / 27 11 / 27 13 / 28 15 / 28 17 / 29 19 / 30 22 / 31 25 / 33 29 / 34
20 feet N/A 11 / 31 13 / 31 15 / 32 17 / 33 19 / 34 22 / 35 25 / 37 29 / 38
24 feet N/A 11 / 39 13 / 40 15 / 20 17 / 42 19 / 43 22 / 44 25 / 46 29 / 48
The drop lengths above are minimum recommendations only, based solely on roof pitch and
fan diameter. Other factors, such as allowing for proper airow into the fan must be evaluated
when determining drop length requirements. In addition, MacroAir strongly recommends that
the fan airfoils must be a minimum of 10 feet (3.05 meters) above the oor. Contact Technical
Support for assistance with fan placement and drop length selection (Technical Support contact information can be found on page 74).
Rise = X”
Run = 12”
Roof Slope = Rise/Run
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Model 550
The Model 550 has a standard airfoil to mount clearance of 3 feet [0.916 m] with the Rapid Mount Industrial or Universal Mount. A clearance of 2 feet [0.6 m] is the minimum allowed clearance for this fan model. Refer to the Fan Clearance & Placement charts on pages 6-9 for required fan clearance and mounting conditions.
Model 780
The Model 780 has a standard airfoil to mount clearance of 3 feet - 2 inches [0.956 m] with the Rapid Mount industrial or Universal Mount. A clearance less than this is not allowed. Refer to the Fan Clearance & Placement charts on pages 6-9 for required fan clearance and mounting conditions.
Fan Dimensions
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Airfoil Retainer Link (6)
Airfoil (6)
AVD 550/780 Motor Unit (1)
I-Beam Shim (2)
I-Beam Clamp (2)
Extension Tube (1)
Universal Mount (1)
Guy Wire Bracket (2)
Touchpad Digital Remote (1)
Stranded Shielded CAT5e (1)
RJ45 Pin-Out Type “B”
Guy Wire Assembly
Wire Rope (4)
19ft (A), 23ft (B),
or 33ft (C)
Turn Buckle (4)
1/4" Quicklink (4)
Wire Rope Clamp (8)
Wire Rope Clamp (2)
Safety Cable Parts
Wire Rope 3/16” (1)
Components (Universal Mount)
Guy Wire Elastic Band (1)
Elastic Band Clip (1)
Glulam Bracket (2) (Optional)
Noise Dampening Pad (1) (Optional)
5/16"-24 x 2" Hex Bolt (12)
5/16" Washer (24)
5/16"-24 Nylon Lock Nut (12)
6 Blade Bolt Kit
3/8" Washer (4)
3/8"-16 Nylon Lock Nut (4)
3/8"-16 x 2 3/4" Hex Head Bolts (4)
3/8" Washer (8)
Extension Bolt Kit
1/2"-13 x 2 1/2" Hex Bolt (4)
1/2"-13 Nylon Lock Nut (4)
1/2" Washer (8)
I-Beam Bolt Kit
Make sure all parts listed above are included if you purchased the Universal Mount. Read the entire manual before beginning the installation of the fan. Additional parts may be required, including, but not limited to, guy wire attachment hardware, extra cable, Unistrut, and bolts for Glulam mounting. Power cable is not provided.
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Rapid Mount (1)
Extension Tube (1)
Airfoil Retainer Link (6)
Airfoil (6)
AVD 550/780 Motor Unit (1)
Glulam Bracket (2) (Optional)
Noise Dampening Pad (1) (Optional)
Touchpad Digital Remote (1)
Stranded Shielded CAT5e (1)
RJ45 Pin-Out Type “B”
Wire Rope Clamp (2)
Safety Cable Parts
Wire Rope 3/16” (1)
Components (Rapid Mount)
Make sure all parts listed above are included if you purchased the Rapid Mount Industrial. Read the entire manual before beginning the installation of the fan. Additional parts may be required, including, but not limited to, guy wire attachment hardware, extra cable, Unistrut, and bolts for Glulam mounting. Power cable is not provided.
I-Beam Shim (2)
I-Beam Clamp (2)
5/16"-24 x 2" Hex Bolt (12)
5/16" Washer (24)
5/16"-24 Nylon Lock Nut (12)
6 Blade Bolt Kit
3/8" Washer (4)
3/8"-16 Nylon Lock Nut (4)
3/8"-16 x 2 3/4" Hex Head Bolts (4)
3/8" Washer (8)
Extension Bolt Kit
1/2"-13 x 2 1/2" Hex Bolt (4)
1/2"-13 Nylon Lock Nut (4)
1/2" Washer (8)
I-Beam Bolt Kit
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Fan Components and Tools
10 mm
3/4"
9/16"
1/2"
9/16
1/2
3/4
3/8
3/4
9/16
1/2
Tools Required:
Note: A drill and drill bits
will also be required when mounting to Glulams
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Mounts
Noise Dampening Pad
Place Noise Dampening Pad between mount and mounting surface for all mounts and mounting styles
Universal Mount
Turn to page 15
Rapid Mount
Turn to page 30
WARNING: Do not disassemble the inner portion (ball) of the mount for any reason.
If you purchased the Noise/Vibration Dampening Pad (optional):
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1. All Universal Mounts
1.1 Mounting Bolt Kits
1/2"-13 Grade 5 Hex Bolt at least 2 1/2" longer than width of Glulam (2)
1/2" Washer (4)
1/2"-13 Nylon Lock Nut (2)
Glulam Required Parts
(NOT PROVIDED)
1/2"-13 x 2 1/2" Hex Bolt (4)
1/2"-13 Nylon Lock Nut (4)
1/2" Washer (8)
I-Beam Bolt Kit
1/2"-13 x 1 1/2" Hex Bolt (4)
1/2"-13 Unistrut Spring Nut (4)
Unistrut Required Parts
(NOT PROVIDED)
1/2" Washer (4)
The I-Beam Bolt Kit is included in the shipment of all fans. Additional parts must be purchased if mounting to a Glulam or Unistrut.
For mounting to steel trusses over 3 inches in width, use the I-Beam mounting. For widths under 3 inches, use Unistrut span mounting. If you wish to mount to a different surface than these listed here, contact a structural engineer.
Universal Mount I-Beam mounting starts on page 16 Universal Mount Glulam mounting starts on page 18 Universal Mount Unistrut mounting starts on page 20
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Hand Tighten
Use this method for steel trusses and I-Beams over 3” in width.
1.1.1 Universal Mount
I-Beam (Steel Truss Mounting)
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1.1.1 Universal Mount I-Beam
Center the Mount
Hand Tighten
75 ft-lbs [102 N-m]
Complete I-Beam mount installation and turn to page 22
3/4”
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Rev. Date 040218
Use the two holes closest to the center line of the glulam.
3/16" safety cable clearance
Holes can be oversized for leveling the mount
1/2" bolt clearance
75 ft lbs
75 ft-lbs [102 N-m]
The bracket can be below the bottom of the glulam if necessary but is not recomended if it is avoidable.
This method is recommended for Glulams or wood beams 5-1/8” or wider. For narrower beams, span across two or more beams using the Unistrut mounting method.
1.1.2 Universal Mount Glulam
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75 ft-lbs
75 ft-lbs [102 N-m]
1.1.2 Universal Mount Glulam
Complete Glulam mount installation and turn to page 22
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This method is used to span components of a building structure. Attachment points to the building structure can vary greatly, so we recommend contacting Unistrut so they can recommend the best method for attaching the Unistrut (www.unistrut.us).
If the spanning distance is greater than 8 feet, please consult a Structural Engineer. Please refer to page 4 for the maximum torque and weight values.
NOTE: Mounting to C- and Z-purlins requires Unistrut span mounting. Mounting to trusses under three (3) inches in width requires two or more trusses to be linked with Unistrut.
1.1.3 Universal Mount Unistrut
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1.1.3 Universal Mount Unistrut
Loctite 243 recomended
Loctite 243 recomended
50 ft-lbs
50 ft-lbs
[68 N-m]
Complete Unistrut mount installation and turn to page 22
Minimum 1-5/8” Unistrut Unpierced Channels (P1000 or P1001B)
12-7/8”
3/4”
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1.2 All Universal Mounts
Extension Tube
3/8" Washer (4)
3/8"-16 Nylon Lock Nut (4)
3/8"-16 x 2 3/4" Hex Head Bolts (4)
3/8" Washer (8)
Extension Bolt Kit
Safety Cable
Power
Sheilded Stranded CAT5e Cable
Safety Cable
Power
Shielded Stranded CAT5e Cable
Safety Cable
Power Cable
Safety Cable
Power Cable
Shielded Stranded CAT5e Cable
Pull excess cable through mount
Before Continuing:
1. Run the power cable to the mounting location.
2. Run the shielded CAT5e cable from the controller to the mount.
3. The communications cable MUST be routed at least 1 foot away
from power cables, high voltage power wires, and uorescent lighting.
The only point where the power cable should be near the comm wire is when they are in the mount and extension tube.
CAT5e Shielded must be used at a minimum. No unshielded comm cables.
NOTE: Power cable must be routed into the mount on the opposite side from safety cable and CAT5e cable.
NOTE: For networks, please refer to the network controller or AirLynk manual for CAT5e wiring instructions.
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1.2 All Universal Mounts
Extension Tube
30 ft-lbs [41 N-m]
Be careful of wires
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6x
Remove six (6) screws and the bottom cover. Be careful not to damage the electrical components with the cover removed.
Two people can lift the fan if a lift is not available.
1.3 All Universal Mounts
Motor Unit
WARNING: The fan must be lifted by the struts. Do NOT lift the fan by the drive.
Must use Guy Wire Brackets when installing the Universal Mount
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Be careful of wires
30 ft-lbs
30 ft-lbs [41 N-m]
Carefully guide the motor shaft into the extension tube.
CAUTION: Do not put force onto the building with the lift.
9/16”
1.3 All Universal Mounts
Motor Unit
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Ensure the fan is level
Do not bend rubber bootDo not bend rubber boot
WARNING: Do not put too much tension on the safety cable. This will deform the rubber boot and hinder the proper cooling of the motor.
1.3 All Universal Mounts
Motor Unit
Universal Mount I-Beam safety cable starts on page 27 Universal Mount Glulam safety cable starts on page 28 Universal Mount Unistrut safety cable starts on page 29
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1.4.1 Universal Mount
I-Beam Safety Cable
Run safety cable around I-Beam
Tighten both nuts
WARNING: Do not put too much tension on the safety cable. There needs to be a small amount of slack present in the safety cable for proper functioning. Avoid sharp edges.
Complete safety cable installation and turn to page 45
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1.4.2 Universal Mount
Glulam Safety Cable
Tighten both nutsTighten both nuts
Run safety cable
Run safety cable though hole
WARNING: Do not put too much tension on the safety cable. There needs to be a small amount of slack present in the safety cable for proper functioning. Avoid sharp edges.
Complete safety cable installation and turn to page 45
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1.4.3 Universal Mount
Unistrut Safety Cable
The safety cable must be securely attached to the building structure and NOT the unistrut. It can be attached to I-beams, steel trusses, or Glulams as shown in sections 1.4.1 and 1.4.2. Avoid sharp edges. If you are unsure how to secure the safety cable properly, contact a structural engineer.
Complete safety cable installation and turn to page 45
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1/2"-13 Grade 5 Hex Bolt at least 2 1/2" longer than width of Glulam (2)
1/2" Washer (4)
1/2"-13 Nylon Lock Nut (2)
Glulam Required Parts
(NOT PROVIDED)
1/2"-13 x 2 1/2" Hex Bolt (4)
1/2"-13 Nylon Lock Nut (4)
1/2" Washer (8)
I-Beam Bolt Kit
1/2"-13 x 1 1/2" Hex Bolt (4)
1/2"-13 Unistrut Spring Nut (4)
Unistrut Required Parts
(NOT PROVIDED)
1/2" Washer (4)
The I-Beam Bolt Kit is included in the shipment of all fans. Additional parts must be purchased if mounting to a Glulam or Unistrut.
For mounting to steel trusses over 3 inches in width, use the I-Beam mounting. For widths under 3 inches, use Unistrut span mounting. If you wish to mount to a different surface than these listed here, contact a structural engineer.
I-Beam mounting starts on page 31 Glulam mounting starts on page 33 Unistrut mounting starts on page 35
2. All Rapid Mounts Industrial
2.1 Mounting Bolt Kits
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2.1.1 Rapid Mount Industrial
I-Beam (Steel Truss Mounting)
Hand Tighten
Use this method for steel trusses and I-beams over 3” in width.
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Hand Tighten
75 ft-lbs
75 ft-lbs [102 N-m]
Center the Mount
2.1.1 Rapid Mount Industrial
I-Beam
Complete Rapid Mount I-Beam installation and turn to page 37
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Use the two holes closest to the center line of the glulam.
3/16" safety cable clearance
Holes can be oversized for leveling the mount
1/2" bolt clearance
75 ft lbs
75 ft-lbs [102 N-m]
The bracket can be below the bottom of the glulam if necessary but is not recomended if it is avoidable.
This method is recommended for Glulams or wood beams 5-1/8” or wider. For narrower beams, span across two or more beams using the Unistrut mounting method.
2.1.2 Rapid Mount Industrial
Glulam
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75 ft-lbs
75 ft-lbs [102 N-m]
Complete Rapid Mount Glulam installation and turn to page 37
2.1.2 Rapid Mount Industrial
Glulam
3/4”
Page 36
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Rev. Date 040218
This method is used to span components of a building structure. Attachment points to the building structure can vary greatly, so we recommend contacting Unistrut so they can recommend the best method for attaching the Unistrut (www.unistrut.us).
If the spanning distance is greater than 8 feet, please consult a Structural Engineer. Please refer to page 4 for the maximum torque and weight values.
2.1.3 Rapid Mount Industrial
Unistrut
NOTE: Mounting to C- and Z-purlins requires Unistrut span mounting. Mounting to trusses under three (3) inches in width requires two or more trusses to be linked with Unistrut.
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2.1.3 Rapid Mount Industrial
Unistrut
50 ft-lbs
50 ft-lbs
[68 N-m]
Loctite 243 recomended
Loctite 243 recomended
12-7/8”
Complete Rapid Mount Unistrut installation and turn to page 37
Minimum 1-5/8” Unistrut Unpierced Channels (P1000 or P1001B)
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3/8" Washer (4)
3/8"-16 Nylon Lock Nut (4)
3/8"-16 x 2 3/4" Hex Head Bolts (4)
3/8" Washer (8)
Extension Bolt Kit
Safety Cable
Power
Sheilded Stranded CAT5e Cable
Safety Cable
Power
Shielded Stranded CAT5e Cable
Pull excess cable through mount
2.2 All Rapid Mounts Industrial
Extension Tube
Safety Cable
Sheilded Stranded CAT5e Cable
Power Cable
Safety Cable
Shielded Stranded CAT5e Cable
Power Cable
Before Continuing:
1. Run the power cable to the mounting location.
2. Run the shielded CAT5e cable from the controller to the mount.
3. The communications cable MUST be routed at least 1 foot away
from power cables, high voltage power wires, and uorescent lighting.
The only point where the power cable should be near the comm wire is when they are in the mount and extension tube.
CAT5e Shielded must be used at a minimum. No unshielded comm cables.
NOTE: Power cable must be routed into the mount on the opposite side from safety cable and CAT5e cable.
NOTE: For networks, please refer to the network controller or AirLynk manual for CAT5e wiring instructions.
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30 ft-lbs
30 ft-lbs [41 N-m]
Be careful of wires
9/16”
2.2 All Rapid Mounts Industrial
Extension Tube
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2.3 All Rapid Mounts Industrial
Motor Unit
6x
Remove six (6) screws and the bottom cover. Be careful not to damage the electrical components with the cover removed.
Two people can lift the fan if a lift is not available.
WARNING: The fan must be lifted by the struts. Do NOT lift the fan by the drive.
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2.3 All Rapid Mounts Industrial
Motor Unit
Be careful of wires
30 ft-lbs
30 ft-lbs [41 N-m]
Carefully guide the motor shaft into the extension tube.
CAUTION: Do not put force onto the building with the lift.
9/16”
Note: If purchased with the guy wire assembly, the guy wire brackets must be installed at this stage. See page 25 for more details.
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Ensure the fan is level
30 ft-lbs
Tighten only the middle and bottom bolts on both sides
30 ft-lbs [41 N-m]
Tighten only the middle and bottom bolts on both sides
2.3 All Rapid Mounts Industrial
Motor Unit
Do not bend rubber bootDo not bend rubber boot
WARNING: Do not put too much tension on the safety cable. This will deform the rubber boot and hinder the proper cooling of the motor.
Rapid Mount Industrial I-Beam safety cable starts on page 42 Rapid Mount Industrial Glulam safety cable starts on page 43 Rapid Mount Industrial Unistrut safety cable starts on page 44
9/16”
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2.4.1 Rapid Mount Industrial
I-Beam Safety Cable
Tighten both nuts
Run safety cable around I-Beam
WARNING: Do not put too much tension on the safety cable. There needs to be a small amount of slack present in the safety cable for proper functioning. Avoid sharp edges.
Complete safety cable installation and turn to page 45
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Tighten both nuts
Run safety cable though hole
Run safety cable though hole
2.4.2 Rapid Mount Industrial
Glulam Safety Cable
WARNING: Do not put too much tension on the safety cable. There
needs to be a small amount of slack present in the safety cable for proper functioning. Avoid sharp edges.
Complete safety cable installation and turn to page 45
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2.4.3 Rapid Mount Industrial
Unistrut Safety Cable
The safety cable must be securely attached to the building structure and NOT the unistrut. It can be attached to I-beams, steel trusses, or Glulams as shown in sections 2.4.1 and 2.4.2. Avoid sharp edges. If you are unsure how to secure the safety cable properly, contact a structural engineer.
Complete safety cable installation and turn to page 45
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3. Guy Wire Installation
Guy Wire Assembly
Wire Rope (4)
19ft (A), 23ft (B),
or 33ft (C)
Turn Buckle (4)
1/4" Quicklink (4)
Wire Rope Clamp (8)
45°
Required for the Universal Mount. Optional for the Rapid Mount Industrial. With the Rapid Mount
Industrial, use only when the building or environment conditions require. Guy wire brackets must be installed to the base of the Rapid Mount Extension Tube (see page 25).
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Note: Guy wires need to be securely mounted to the building. You can use generic beam clamps when mounting to I-Beam or steel truss. Lag I-Bolts can be used when mounting to wood Glulams. Do not wrap guy wires around the building structure.
3. Guy Wire Installation
Tighten both nuts
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Hand Tighten ONLY
Tighten the jam nuts
Note: Make sure the fan remains level
3. Guy Wire Installation
NOTE: Do not use tools to tighten the turnbuckles; only use tools to
tighten the jam nuts. The guy wires MUST be taut so that there is no movement in the motor or extension tube.
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Bend Cord Through Clip
Note: The cord is cut to a predetermined length for proper tension. DO NOT excessively stretch the cord.
3. Guy Wire Installation
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4.1 Drive Installation
Ensure ground wire is properly attached
CAUTION: RISK OF ELECTRIC SHOCK. The bus capacitors discharge to a level below 50V DC in 1 minute.
Note: Model numbers ending with an “H” are high voltage while model
numbers ending with an “L” are low voltage.
High Voltage Drive
WARNING: POWER ABOVE 255VAC WILL DESTROY A LOW VOLTAGE DRIVE
Low Voltage Drive
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4.1.1 Drive Installation
Low Voltage
Ground
Neutral/Live
Live
LiveLiveLive
Ground
WARNING: DO NOT RUN FANS WITHOUT AIRFOILS. THE FANS ARE NOT CONFIGURED TO OPERATE WITHOUT AIRFOILS ATTACHED.
WHEN CYCLING INCOMING POWER, WAIT ONE (1) MINUTE BEFORE TURNING THE POWER BACK ON!
Single Phase Low Voltage
Three Phase Low Voltage
Model 550
Low Voltage: 120-240VAC
Model 780
Low Voltage: 208-240VAC
Models 550 & 780
Low Voltage: 208-240 VAC
WARNING: Keep hands away from components.
CAUTION: RISK OF ELECTRIC SHOCK. The bus capacitors discharge to a level below 50V DC in 1 minute.
Note: Make sure the fan is run only when the cover is reinstalled.
The drive should only be operated in a pollution degree two (2) environment, which is achieved with the bottom cover on.
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4.1.2 Drive Installation
High Voltage
Ground
Live
LiveLive
Three Phase High Voltage
Models 550 & 780
High Voltage: 380-600 VAC
WARNING: Keep hands away from components.
CAUTION: RISK OF ELECTRIC SHOCK. The bus capacitors discharge to a level below 50V
DC in 1 minute.
WARNING: DO NOT RUN FANS WITHOUT AIRFOILS. THE FANS ARE
NOT CONFIGURED TO OPERATE WITHOUT AIRFOILS ATTACHED.
WHEN CYCLING INCOMING POWER, WAIT ONE (1) MINUTE BEFORE TURNING THE POWER BACK ON!
Note: Make sure the fan is run only when the cover is reinstalled.
The drive should only be operated in a pollution degree two (2) environment, which is achieved with the bottom cover on.
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4.2 Control Wiring
Analog Control Wiring
Stranded Shielded CAT5e only
NOTE: Fans must be ordered for analog control as they require
network conguration to enable analog terminals.
Digital Control Wiring
Use a at head screwdriver to press the small button on top of
the terminal block to securely attach the wires.
Orange
Orange/White
Brown/White Green
Blue/White
Blue
Green/White
Brown
RTN
FOR/OFF/REV SWITCH (VIEWED FROM BACK)
Forward
Reverse
Common
Speed
Detail A
SPEED POT (VIEWED FROM BACK)
Speed
IN 3
IN 4
RTN
Green
Blue
Blue/White
Green/White
IN 5
Brown
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5. Airfoil Installation
5/16"-24 x 2" Hex Bolt (12)
5/16" Washer (24)
5/16"-24 Nylon Lock Nut (12)
6 Blade Bolt Kit
WARNING: To reduce the risk of personal injury, do not bend the airfoils or airfoil struts when installing the airfoils, balancing the airfoils, or cleaning the fan. Do not insert foreign objects in between rotating fan airfoils.
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5. Airfoil and Retainer Link
Installation
Hand Tighten
Hand Tighten
Repeat the last three steps until all six blades and retaining links are in place.
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20 ft-lbs
20 ft-lbs [27 N-m]
1/2
5. Retainer Link and Cover
Installation
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5. Airfoil Installation
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6.1 Fuse Disconnect Switch
Installation (Recommended but Optional)
A
B
The fuse disconnect switch is an optional component offered by MacroAir. Reference page 5 for fuse size based upon the incoming power and fan diameter.
6.1.1: Mount the fuse disconnect switch outside of the
swept area of the fan airfoils.
6.1.2: Wire the power cable from the fan to the
bottom of the fuse block. Then wire the incoming power source to the disconnect switch.
6.1.3: In the diagram below, a three phase system is
shown. For a single phase system, phase 1 would be connected to L1, neutral would be connected to L2, and L3 would be left not terminated.
C
Components:
A - Fuse Block (Optional Add-On) B - Disconnect Switch (Optional Add-On) C - Class gG Fast Acting Fuses (Not Provided) - refer to the fuse chart on page 5
NOTE: Ensure that there is no power when installing this component.
Means for disconnection with contact separation at least 3mm.
Service Disconnect (Required per NEC, OSHA, IEC, CE and UL compliance).
Not Included ­Optional Add-On
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Components: A - Remote Harness (found in single fan remote enclosure) B - Terminal Block Connector
Use the schematic above to connect the fan(s) to an emergency stop (i.e. re
alarm system).
Remote Harness
TO FIRE ALARM (CONTROL CIRCUIT)
OPTIONAL CUSTOMER - SUPPLIED NORMALLY CLOSED RELAY
N.C.
RELAY
BLUE/WHITE
BLUE
BROWN
BROWN/WHITE
ORANGE
ORANGE/WHITE
A
B
6.2 Emergency Disconnect
Schematic
Remote Harness
BLUE/WHITE
BLUE
BROWN
BROWN/WHITE
GREEN
GREEN/WHITE
OPTIONAL
ON - OFF
SWITCH
6.3 Enable (ON)/Disable (OFF)
Schematic
A -Remote Harness (found in single fan remote enclosure) B - Terminal Block Connector C- Green/Green-White pair for remote on/off fan control
Use the schematic above to tie fan(s) to a remote set of supervisory contacts for fan control. To enable this feature please contact MacroAir Technical
Support. Contact information can be found on page 74.
A
B
C
Fan remote enclosure →
Remote Harness found inside fan remote enclosure
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7.1 Touchpad Remote Mounting
Place anchors into wall
Flush Mounting is also available with a standard electrical box (not provided).
Remove plastic punchouts
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7.1 Touchpad Remote Mounting
Note: 100 feet of shielded stranded CAT5e cable is provided standard. Up to 400 feet of cable can be ordered, and 400 feet is the maximum distance allowed.
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7.1 Touchpad Remote Mounting
The provided shielded stranded CAT5e cable from the fan is plugged into the top of the enclosure.
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7.2 Touchpad Remote Navigation
Buttons:
A - Forward / Reverse: Select fan rotational direction B - Power Button: Turn the fan on or off (forward or reverse must be chosen to start the fan) C - Speed Up / Speed Down: Increase or decrease the speed of the fan D - Speed Box: Real-time indication of fan speed E - Navigation: Navigate to the next screen F - Settings: Displays settings and information about the fan
E
F
E
A
C
C
B
D
A
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7.2 Touchpad Remote Operation
Screens: A - Fan Diameter Selection Screen B - Home Screen C - Fault Code Screen D - Operating Hours Screen
Instructions:
6.2.1: Upon initial power-up, the touchpad remote will default to the fan diameter auto detect
screen. You will need to select “6 blades” to initiate the auto detect. While the auto detect is
running you will not be able to leave the screen until the sequence is nished. Once the startup
sequence is completed you will be able to leave the screen by hitting the left arrows in the footer to navigate to the home screen.
6.2.2: Once on the home screen, test your fan by setting the speed to 100 in forward operation by
increasing the speed and then clicking the forward button. Keep the fan’s speed at 100 for a few minutes to ensure proper functionality.
6.2.3: If the fan stops operating unexpectedly, navigate to the fault code screen and record any
fault codes (if present). Click the reset button until the display reads ‘0’ or none. Then, attempt to run the fan again. If the fan is still not operating, navigate to the fault code screen via the navigation arrows at the bottom of the screen and document the code(s) displayed and call technical support at 866-668-3247.
6.2.4: To view your fan’s operating hours, navigate from the home screen to the far right screen.
C
D
A
E
B
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Maintenance Information
Guy Wire Check (if applicable): Checking a MacroAir fan’s guy wires for tension and inspecting for frayed sections could mitigate a problem before it occurs. The guy wires should be under enough tension to prevent any movement in the motor unit or the extension tube. If the motor
can be moved by pushing on it, the guy wires need to be tightened. Fan owners should conrm
that the guy wires are not wrapped around any sharp edges. MacroAir recommends attaching guy wires to the building with eye bolts or eye lags. If they are not already installed with eye bolts or lags, we urge fan owners to install these in order to help keep the guy wires from fraying. If guy wires are installed with turnbuckles, jam nuts should periodically be checked to ensure tightness. If they are loose, the guy wire cables may need to be re-tensioned.
Airfoil Cleaning: Depending on the type of commercial application the MacroAir fan is in, there can be quite a bit of dust or other particulates that cling to the fan’s airfoils. While this may not affect fan performance, we recommend fan owners keep airfoils clean by having a maintenance person or skilled trade professional – who has experience using a lift – wipe the fan airfoils with a rag or sponge using hot water or regular cleaning solutions. Please do not use chlorine or any chemicals containing chlorine.
Safety Cable Check: Each MacroAir fan comes with a safety cable. Depending on the fan model, the safety cable either wraps around the building structure and the fan frame, or comes out of the top of the fan and wraps around the building structure. The safety cable is an important part of the safety system and acts as a last resort should an earthquake, collision, or similar catastrophic event occur. As such, it’s vital for fan owners to ensure that it is intact and properly secured.
Reverse Operation: The beauty of MacroAir HVLS fans is that they are built to run in forward and reverse mode. However, changing the direction of your fan can put initial stress on the fan if it has not been properly checked. It is a good idea to make sure guy wires, safety cables and all bolts and nuts are tight. Cleaning the fan before switching directions will prevent dust and other particles from falling off the fan airfoils when turning in the opposite direction.
Maintenance Plan:
Things to look for include: properly torqued fasteners, rust, cracked welds, unusual noise, hub migration/movement, guy wire loosening or movement.
Year 1-10: One inspection on lift per year.
Year 11 and beyond:
Annual inspections from a lift and seasonal inspections both before and after the busy season from the ground.
NOTE: If there are issues or concern discovered during an inspection, please contact the service and technical support department at MacroAir for help.
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Mounting Plate Dimensions
Universal Mount
Rapid Mount
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Mounting Bracket Dimensions
I-Beam Bracket
Glulam Bracket
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Touchpad Remote Dimensions
Remote Enclosure
Remote LCD Display
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Troubleshooting
It is recommended to wire the fan and the touchpad remote prior to turning on the power to the fan. If the fan is not operable, but the touchpad remote is lighting up, cycle power to the fan.
If cycling the power did not resolve this issue, go to the fault code screen (reference page 63) and check to see if there is a code present.
Fault Code Causes and Possible Solutions
Code Name
Code Type
Factory
Setting
Description Symptoms Troubleshooting Tips
1000
Supply Voltage High Warning
Warning 425V DC
The controller monitors the bus voltage to verify it’s below the threshold
Fan Slows
Intermittent/ No Operation
1. Turn incoming power off for two minutes, turn back on
2. Conrm power is within fan’s specications
3. Check for spikes with power quality recorder
4. Conrm that motor wiring is correct
(A is white, B is black and C is red)
1001
Supply Voltage Low Warning
Warning 80V DC
The controller monitors the bus voltage to verify it’s above the threshold
Fan Slow
Intermittent/ No Operation
1. Turn incoming power off for two minutes, turn back on
2. Conrm incoming power is within fan’s specications
3. Ask if power has gone out recently or if there have been storms in the area
4. Conrm that motor wiring is correct
(A is white, B is black and C is red)
1002
Supply Voltage High Fault
Auto­Reset
450V DC
The controller monitors the bus voltage to verify it’s below the threshold and will disable the fan if it is exceeded
Intermittent/ No Operation
1. Turn incoming power off for two minutes, turn back on
2. Conrm power is within fan’s specications
3. Check for spikes with power quality recorder
4. Conrm that motor wiring is correct
(A is white, B is black and C is red)
1003
Supply Voltage Low Fault
Halt 40V DC
The controller monitors the bus voltage to verify it’s above the threshold and will disable the fan if it is exceeded
Intermittent/ No Operation
1. Turn incoming power off for two minutes, turn back on
2. Conrm power is within fan’s specications
3. Ask if power has gone out recently or if there have been storms in the area
4. Conrm that motor wiring is correct
(A is white, B is black and C is red)
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Code Name
Code Type
Factory Setting
Description Symptoms Troubleshooting Tips
1004
Phase Current A High Fault
Auto­Reset
Intermittent/ No Operation
Vibration or Grinding Noises
1. Turn incoming power off for two minutes, turn back on
2. Conrm power is within fan’s specications
3. Perform a drive calibration
4. Conrm motor values, perform motor
calibration if possible/necessary
1005
Phase Current B High Fault
Auto­Reset
1006
Phase Current C High Fault
Auto­Reset
1007
Motor Temperature High Warning
Warning 100C
The controller multiplies the current torque command by 0.5 when the motor reaches 100C. There is no hysteresis on this value. It goes back to full speed when the temperature falls below the warning value.
Fan Slowing/ Stopping Intermittently
1. Conrm that motor temperature is
below 100C
2. Conrm that end caps are open and
there is no blockage in the blades
3. Conrm that the quick link on the
safety cable is not pulling the rubber boot closed
4. Conrm that the ambient temperature
is below 60C
5. Start the fan earlier in the day before the ambient temperature rises
1008
Motor Temperature High Fault
Auto­Reset
110C
Fan Stopping Intermittently
1. Conrm that motor temperature is
below 110C
2. Conrm that end caps are open and
there is no blockage in the blades
3. Conrm that the quick link on the
safety cable is not pulling the rubber boot closed
4. Conrm that the ambient temperature
is below 60C
5. Start the fan earlier in the day before the ambient temperature rises
1009
Heatsink Temperature High Warning
Warning 75C
The controller multiplies the current torque command by 0.5 when the heatsink reaches 75C. There is no hysteresis on this value. It goes back to full speed when the temperature falls below the warning value.
Fan Slowing/ Stopping Intermittently
1. Conrm that heatsink temperature Is
below 75C
2. Conrm that end caps are open and
there is no blockage in the blades
3. Conrm that the quick link on the
safety cable is not pulling the rubber boot closed
4. Conrm that the ambient temperature
is below 60C
5. Start the fan earlier in the day before the ambient temperature rises
Troubleshooting
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Code Name
Code Type
Factory Setting
Description Symptoms Troubleshooting Tips
1010
Heatsink Temperature High Fault
Auto­Reset
85C
Fan Stopping Intermittently
1. Conrm that heatsink temperature Is
below 85C
2. Conrm that end caps are open and
there is no blockage in the blades
3. Conrm that the quick link on the
safety cable is not pulling the rubber boot closed
4. Conrm that the ambient temperature
is below 60C
5. Start the fan earlier in the day before the ambient temperature rises
1011
PCB Temperature High Warning
Warning 75C
Fan Slowing/ Stopping Intermittently
1. Conrm that PCB temperature Is
below 75C
2. Conrm that end caps are open and
there is no blockage in the blades
3. Conrm that the quick link on the
safety cable is not pulling the rubber boot closed
4. Conrm that the ambient temperature
is below 60C
5. Start the fan earlier in the day before the ambient temperature rises
1012
PCB Temperature High Fault
Auto­Reset
80C
Fan Stopping Intermittently
1. Conrm that PCB temperature Is
below 80C
2. Conrm that end caps are open and
there is no blockage in the blades
3. Conrm that the quick link on the
safety cable is not pulling the rubber boot closed
4. Conrm that the ambient temperature
is below 60C
5. Start the fan earlier in the day before the ambient temperature rises
1013
Phase Current Following Error
Auto­Reset
Fan Stopping Intermittently
Fan Not Starting
Fan “Twitching”
Fan Not Able To Run Above A Certain Percentage
Fan Running Slowly/ Irregularly
Grinding/ ”Groaning” Sounds
1. Ensure that blade length is properly set
2. Perform a drive calibration
3. Conrm incoming power is within fan’s specications
4. Conrm motor values. Perform power
calibration if possible/necessary
5. If fan shuts off above 95%, set ne
tuning to 5. If it shuts off above 90%, use
a ne tuning of 10
Troubleshooting
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Code Name
Code Type
Factory Setting
Description Symptoms Troubleshooting Tips
1014
Sudden Change Of Speed
Auto­Reset
20% 10 rpm
0.1 sec.
The controller looks for a % change in speed bounded by a minimum RPM change in a certain amount of time. If both conditions are met, then the drive will disable.
Fan Speeds Up Suddenly
Fan “Twitches”
Fan Will Not Run
Fan Stops Suddenly
1. Ensure that blade length is properly set
2. Perform a drive calibration
3. Conrm incoming power is within fan’s specications
4. Conrm motor values. Perform power
calibration if possible/necessary
1015
Tilt Limit Exceeded
Auto­Reset
+/- 5 °
Fan Wobbles
Fan Stops Running
Fan Will Not Start
1. Conrm that the tilt is below 5
degrees
2. Conrm that fan or structure is not
wobbling
3. Conrm that locking hardware on
mount is tight
4. Add guy wires if necessary
5. Disable tilt if guy wires are installed
1016
Vibration Limit Exceeded
Auto­Reset
Fan Vibrates
Fan Wobbles
Fan “Twitches”
1. Conrm that fan or structure is not
wobbling
2. Conrm that locking hardware on
mount is tight
3. Add guy wires if necessary
1017
Keep-Alive Timeout
Auto­Reset
10s
Fan Randomly Stops
Fan Will Not Start
1. Conrm whether touchpad was
unplugged or not
2. Conrm that CAT5 is under 100ft
3. Conrm that CAT5 is from factory and has not been modied
4. Conrm that CAT5 is shielded
5. Conrm that repeaters are properly
installed on the network
6. Double check network splices
7. Plug touchpad directly into board
Troubleshooting
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Troubleshooting
Code Name
Code Type
Factory Setting
Description Symptoms Troubleshooting Tips
1018 Fire Disconnect
Auto­Reset
Fan Stops
Fan Will Not Start
1. Conrm whether touchpad was
unplugged or not
2. A 1018 is most commonly seen if the touchpad is unplugged. In this case, pressing the reset button should clear the code and allow the fan to operate normally.
3. Conrm that orange pair is twisted
together inside the screen enclosure
4. Conrm that the orange pair is being
ran throughout the whole CAT5 line
5. Plug touchpad directly into the fan to see if the fault will clear
1019
Overspeed Fault (Blades Too Short)
Auto­Reset
-
Fan “Twitching”
Fan Will Not Start
Fan Stops
Fan Faults Only At High Speed
Fan Runs Irregularly
1. Ensure that blade length is properly set
2. Ensure that blades are installed
3. Perform a drive calibration
4. Conrm incoming power is within fan’s specications
5. Conrm motor values, perform motor
calibration if possible/necessary
6. Perform ne tuning
1020
Underspeed Fault (Blades Too Long)
Auto­Reset
-
Fan “Twitching”
Fan Will Not Start
Fan Stops
Fan Faults Only At High Speed
Fan Runs Irregularly
1. Ensure that blade length is properly set
2. Ensure that blades are installed
3. Perform a drive calibration
4. Conrm incoming power is within fan’s specications
5. Conrm motor values, perform motor
calibration if possible/necessary
1021
Communication Buffer Full Warning
Warning
Communication Issues
1. Conrm that CAT5 is under 100ft
2. Conrm that CAT5 is from factory and has not been modied
3. Conrm that CAT5 is shielded
4. Conrm that repeaters are properly
installed on the network
5. Double check network splices
6. Plug touchpad directly into board
7. Conrm Baud rate
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Troubleshooting
Code Name
Code Type
Factory Setting
Description Symptoms Troubleshooting Tips
1022
Accelerometer Read Fault
Auto­Reset
Fan Will Not Run
Turn incoming power off for two minutes, turn back on
1024
Blade Diameter Not Set
Auto­Reset
Fan Will Not Run
Program the fan’s diameter
1025
Blade Detect Failed
Auto­Reset
Fan Will Not Run
Fan Makes Noises
1. Ensure that blades are installed
2. Manually set the blade length
3. Perform a drive calibration
4. Conrm incoming power is within fan’s specications
5. Conrm motor values, perform motor
calibration if possible/necessary
1026
Local Disable Active
Auto­Reset
The enable/disable feature is active and the green pair in the CAT5 is open.
Verify that your enable/disable switch is in the correct position. Verify that green and green/white wires are installed properly in switch.
1029
Drive Calibration Error
Fault
A power calibration was attempted while the fan is active. This is typically done by pressing the “Calibrate Drive” button behind the MKey.
Reset the drive
COMM
ERROR
Fan Stops
Fan Will Not Start
1. Conrm whether touchpad was
unplugged or not
2. Conrm that CAT5 is under 100ft
3. Conrm that CAT5 is from factory and has not been modied
4. Conrm that CAT5 is shielded
5. Conrm that repeaters are properly
installed on the network
6. Double check network splices
7. Plug touchpad directly into board
8. Test for 5VDC on blue pair if screen lights up, test for 24VDC if screen does not light up
N/A
Fan Takes a long time to start / does not start
Back and forth oscillation at start-up greater then 15 seconds
1. Verify the correct blade setting is selected
2. Verify motor parameters
3. Perform Power calibration
For all other fault codes, please call Technical Support at (866) 668-3247.
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Warranty and Technical Support
To register the installed fans for the 50,000 hour warranty, go to macroairfans.com/register.
What does the 50,000 hour warranty cover?
This warranty covers any part or component of the AirVolution-D shipped by MacroAir that is found to contain a manufacturing defect. MacroAir will repair or replace such part, component, or the entire fan free of charge.
How Long Does the Coverage Last?
This warranty covers the entire AirVolution-D fan and all its component parts for 50,000 hours of running time.
Do I Need to Pay Shipping, Removal and Re-Installation Costs?
You do NOT need to pay shipping, removal and installation costs if your AirVolution-D needs to be repaired or replaced due to a manufacturing defect within one year of the original purchase, and you will be reimbursed for those costs, upon approval of such costs by MacroAir. After one year, this warranty is still in full effect for the remainder of the 50,000 hours, but it does not cover your cost to ship the fan to MacroAir, or removal or re-installation of the fan.
What is NOT covered under this warranty?
This warranty will not cover repairs or replacements caused by installation, operation or storage
of the fan that is outside the specications and limitations contained in the AirVolution-D
installation and operation instructions.
Technical Support
For installation assistance, application questions, technical sales support and any other inquiries, please contact MacroAir at (866) 668-3247.
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