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SWA2801z
ACTIVE SUBWOOFER
SYSTEM USER’S MAnUAl
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IMPORTANT SAFETY INSTRUCTIONS
PORTABLE CART WARNING
Carts and stands - The
Component should be used
only with a cart or stand
that is recommended by
the manufacturer.
A Component and cart
combination should be
moved with care. Quick
stops, excessive force, and
uneven surfaces may cause
the Component and cart
combination to overturn.
CAUTION AVIS
RISK OF ELECTRIC
SHOCK
DO NOT OPEN
RISQUE DE CHOC ELECTRIQUE
NE PAS OUVRIR
CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK
DO NOT REMOVE COVER (OR BACK)
NO USER-SERVICEABLE PARTS INSIDE
REFER SERVICING TO QUALIFIED PERSONNEL
ATTENTION: POUR EVITER LES RISQUES DE CHOC
ELECTRIQUE, NE PAS ENLEVER LE COUVERCLE. AUCUN
ENTRETIEN DE PIECES INTERIEURES PAR L'USAGER. CONFIER
L'ENTRETIEN AU PERSONNEL QUALIFIE.
AVIS: POUR EVITER LES RISQUES D'INCENDIE OU
D'ELECTROCUTION, N'EXPOSEZ PAS CET ARTICLE
A LA PLUIE OU A L'HUMIDITE
The lightning flash with arrowhead symbol within an equilateral
triangle is intended to alert the user to the presence of uninsulated
"dangerous voltage" within the product's enclosure, that may be
of sufficient magnitude to constitute a risk of electric shock to persons.
Le symbole éclair avec point de flèche à l'intérieur d'un triangle
équilatéral est utilisé pour alerter l'utilisateur de la présence à
l'intérieur du coffret de "voltage dangereux" non isolé d'ampleur
suffisante pour constituer un risque d'éléctrocution.
The exclamation point within an equilateral triangle is intended to
alert the user of the presence of important operating and maintenance
(servicing) instructions in the literature accompanying the appliance.
Le point d'exclamation à l'intérieur d'un triangle équilatéral est
employé pour alerter les utilisateurs de la présence d'instructions
importantes pour le fonctionnement et l'entretien (service) dans le
livret d'instruction accompagnant l'appareil.
1. Read these instructions.
2. Keep these instructions.
3. Heed all warnings.
4. Follow all instructions.
5. Do not use this apparatus near water.
6. Clean only with dry cloth.
7. Do not block any ventilation openings. Install in accordance with the
manufacturer’s instructions.
8. Do not install near any heat sources such as radiators, heat registers,
stoves, or other apparatus (including amplifiers) that produce heat.
9. Do not defeat the safety purpose of the polarized or grounding-type
plug. A polarized plug has two blades with one wider than the other.
A grounding-type plug has two blades and a third grounding prong.
The wide blade or the third prong are provided for your safety. If the
provided plug does not fit into your outlet, consult an electrician for
replacement of the obsolete outlet.
10. Protect the power cord from being walked on or pinched particularly at
plugs, convenience receptacles, and the point where they exit from the
apparatus.
11. Only use attachments/accessories specified by the manufacturer.
12. Use only with a cart, stand, tripod, bracket, or table specified by the
manufacturer, or sold with the apparatus. When a cart is used, use
caution when moving the cart/apparatus combination to avoid injury
from tip-over.
13. Unplug this apparatus during lightning storms or when unused for long
periods of time.
14. Refer all servicing to qualified service personnel. Servicing is required
when the apparatus has been damaged in any way, such as powersupply cord or plug is damaged, liquid has been spilled or objects have
fallen into the apparatus, the apparatus has been exposed to rain or
moisture, does not operate normally, or has been dropped.
15. This apparatus shall not be exposed to dripping or splashing, and no
object filled with liquids, such as vases or beer glasses, shall be placed
on the apparatus.
16. This apparatus has been designed with Class-I construction and must
be connected to a mains socket outlet with a protective earthing con
nection (the third grounding prong).
17. This apparatus has been equipped with an all-pole, rocker-style AC
mains power switch. This switch is located on the rear panel and
should remain readily accessible to the user.
18. This apparatus does not exceed the Class A/Class B (whichever is ap
plicable) limits for radio noise emissions from digital apparatus as set
out in the radio interference regulations of the Canadian Department
of Communications.
ATTENTION — Le présent appareil numérique n’émet pas de bruits
radioélectriques dépassant las limites applicables aux appareils
numériques de class A/de class B (selon le cas) prescrites dans le
réglement sur le brouillage radioélectrique édicté par les ministere des
communications du Canada.
19. Exposure to extremely high noise levels may cause permanent hearing
loss. Individuals vary considerably in susceptibility to noise-induced
hearing loss, but nearly everyone will lose some hearing if exposed to
sufficiently intense noise for a period of time. The U.S. Government’s
Occupational Safety and Health Administration (OSHA) has specified
the permissible noise level exposures shown in the following chart.
-
-
According to OSHA, any exposure in excess of these permissible limits
could result in some hearing loss. To ensure against potentially danger
ous exposure to high sound pressure levels, it is recommended that all
persons exposed to equipment capable of producing high sound pres
sure levels use hearing protectors while the equipment is in operation.
Ear plugs or protectors in the ear canals or over the ears must be worn
when operating the equipment in order to prevent permanent hearing
loss if exposure is in excess of the limits set forth here.
Duration Per Day Sound Level dBA, Typical
In Hours Slow Response Example
8 90 Duoinsmallclub
6 92
4 95 SubwayTrain
3 97
2 100 Veryloudclassicalmusic
1.5 102
1 105 DavescreamingatSteveaboutdeadlines
0.5 110
0.25orless 115 Loudestpartsatarockconcert
WARNING — To reduce the risk of fire or
electric shock, do not expose this appliance to
rain or moisture.
WARNING — The cabinet has no rigging
points and is not suitable for flying. Never at
tempt to suspend the cabinet by its handles.
The SWA2801z
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-
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can produce a
maximum SPL of
130 dB @ 1m
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CONTENTS
IMPORTANT SAFETY INSTRUCTIONS .........................................2
INTRODUCTION ..............................................................................3
REAR PANEL DESCRIPTION .......................................................... 4
HOOKUP DIAGRAMS .....................................................................5
CONNECTIONS ............................................................................... 6
PLACEMENT .................................................................................... 6
AC POWER .....................................................................................7
THERMAL CONSIDERATIONS ....................................................... 7
SERVICE INFORMATION ................................................................7
Warranty Service .....................................................................
Troubleshooting .......................................................................
Repair .......................................................................................
SWA2801z SPECIFICATIONS ......................................................10
SWA2801z LIMITED WARRANTY.................................................11
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INTRODUCTION
Thank you for choosing Mackie’s active
sound reinforcement speaker systems.
The SWA2801z is a high-output active sub
woofer system. It features two high-precision
18" transducers combined with applicationspecific amplifier technology. The system is
composed of a single, compact subwoofer cabinet
with built-in control and amplifier electronics.
Connecting and setting up the SWA2801z is
a breeze, even for your brother-in-law. It accepts
a stereo or mono line-level signal via female
XLR input jacks. Male XLR Thru jacks are provided for daisy-chaining the signal to additional
SWA2801z cabinets. The built-in crossover
separates the low frequencies from the high frequencies, and routes the high frequencies to the
male XLR high-pass output jacks. Connect these
to the inputs of full-range active speakers, or to
an amplifier powering a pair of passive speakers.
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A Phase switch gives you the option of reversing
the polarity of the signal to the subwoofer by 180º.
A Subwoofer Level control allows you to adjust
the balance between the subwoofer and the fullrange speakers.
The built-in amplifier produces 800 watts of
continuous power. The amplifier module sits on a
heatsink that eliminates the need for fans, dramatically extending the amplifier's life expectancy,
and eliminating maintenance cycles. A tremendous benefit of having the amplifier located within
the subwoofer cabinet is that the SWA2801z func
tions as a system, optimizing acoustic, electronic,
and mechanical designs to achieve the highest
level of performance and value.
The cabinet is constructed with 15 mm thick
multi-layered birch plywood. Carrying handles are
integrated into each side for easy loading, and casters are attached for easy transport.
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Don’t forget to visit our website at www.mackie.com
for more information about this and other Mackie products.
Part No. 0014526 Rev. A 4/06
©2006 LOUD Technologies Inc. All Rights Reserved.
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REAR PANEL DESCRIPTION
PARALLEL
1. POWER Switch
Use this switch to turn the SWA2801z on
and off. Make sure the signal source’s level
control is turned down before you turn it on.
2. AC Receptacle
This is where you connect the AC linecord
to provide AC power to the SWA2801z’s
built-in power amplifier. Plug the linecord
into an AC socket properly configured for
your particular model.
3. LIMIT Indicator
The SWA2801z has a built-in limiter that
prevents the amplifier outputs from overdriv
ing the transducers. The
when the limiter is activated. It’s okay for the
LIMIT
indicator to blink occasionally, but if it
blinks frequently or lights continuously, turn
down the level control until the
tor only blinks occasionally.
LIMIT
indicator lights
LIMIT
indica-
4. SIGNAL Present Indicator
This LED illuminates whenever there is
a signal present at the
connector on the rear panel.
FULL RANGE INPUT
5. THERMAL Indicator
The SWA2801z has a thermal protection
circuit that monitors the internal temperature
of the amplifiers and heatsink. If the internal
temperature should exceed a safe operating
level, this indicator lights and the signal is
muted to allow the amplifier to cool. When
the temperature cools to a safe level once
again, the thermal protection circuit deactivates and normal operation resumes.
Note:
Activation of the thermal protection
circuit is an indication that you should take
steps to avoid continued thermal problems.
See “Thermal Considerations” on page 7.
6. POWER Indicator
When the
and the linecord is connected to an active
AC power supply, this indicator lights green
to let you know that you’re ready to rock
and roll. The cool blue LED on the front of
the cabinet works in the same way.
POWER
switch is turned on
7. FULL RANGE INPUT
These are female XLR-type connectors
that accept a balanced line-level signal from
a mixing console or other signal source.
8. THRU (FULL RANGE OUTPUT)
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These are male XLR-type connectors that
produce exactly the same signal that is connected to the
daisy-chain several SWA2801z's together off
the same signal source.
FULL RANGE INPUT
jack. Use it to
9. HIGH PASS (MID/HIGH FREQ) OUTPUT
These are male XLR-type connectors
that produce the frequencies above 120 Hz.
Connect these to a pair of full-range active
speakers or to an amplifer/passive speaker
combination. The SWA2801z reproduces
the frequencies below 120 Hz.
10. SUBWOOFER LEVEL Control
This adjusts the subwoofer level. The
center detent position provides 15 dB of
headroom with a nominal +4 dBu input
signal. Use this as a starting point for setting
the balance between the subwoofer and the
main speakers.
11. PHASE
This switch reverses the polarity of the
subwoofer output. Depending on the placement of the SWA2801z subwoofer relative to
the full-range speakers, you may get a better
low-frequency response in the room if you
reverse the polarity of the subwoofer’s signal.
Experiment with this switch to determine
which position sounds best.
Page 5
HOOKUP DIAGRAMS
Power
Cord
Pole
Mount
Line-Level
Mid/High
Out Left
Line-Level
Mid/High
Out Right
Full
Range
Right
Full
Range
Left
Power
Cords
Mackie d.2
DJ Mixer
SWA2801z
Plays the Low
Frequencies
SA1521z
Plays the Mid and
High Frequencies
Power
Cord
Pole
Mount
SA1521z
Plays the Mid and
High Frequencies
Power
Cords
SWA2801z
Plays the Low
Frequencies
Full
Range
Right
Full
Range
Left
Power
Cords
Power
Cords
SWA2801z
Plays the Low
Frequencies
SWA2801z
Plays the Low
Frequencies
Line-Level
Hi-Pass Out
SA1232z
Plays the Mid and
High Frequencies
SA1232z
Plays the Mid and
High Frequencies
Mackie d.2
DJ Mixer
Full
Range
SWA2801z
Plays the Low
Frequencies
Mackie Onyx 2440 Mixer
SA1532z
Plays the Mid and
High Frequencies
Power
Cord
To
other
side
Power
Cord
Line-Level
Hi-Pass Out
Line-Level
Full Range
Full
Range
SWA2801z
Plays the Low
Frequencies
Mackie Onyx 2440 Mixer
S408
Plays the Mid and
High Frequencies
Power
Cord
Power
Cord
S408
Plays the Mid and
High Frequencies
Mackie M4000
Stereo Power Amplifier
Line-Level
Hi-Pass Out
POWER
SWA2801z WITH SA1521z
SWA2801zs WITH SA1232z
SWA2801z WITH SA1532z SWA2801z WITH S408 (PASSIVE)
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CONNECTIONS
The SWA2801z has two female XLR inputs
that accept a balanced line-level signal. When
connecting a balanced signal, be sure
wired per AES (Audio Engineering Society)
standards:
XLR
Hot (+) Pin 2
Cold (–) Pin 3
Shield (Ground) Pin 1
it’s
The
THRU
output connectors allow you
to connect more than one SWA2801z to
your system. Simply plug the signal source
(i.e., mixer output) into the first speaker’s
FULL RANGE INPUT
speaker’s
INPUT
tiple speakers.
The
FULL RANGE INPUT
electronic circuitry between — so the signal
coming out of the
same as the signal going in.
The
a line-level signal of the frequencies above
120Hz that you connect to a pair of active
speakers (or to a stereo amplifier powering
a pair of passive speakers).
THRU
jacks, and so on, daisy-chaining mul-
THRU
HIGH PASS OUTPUT
jacks, and patch that
jacks to the next speaker’s
jack is wired straight from the
connector — there is no
THRU
jack is exactly the
jacks provide
PLACEMENT
Balanced XLR Connectors
If connecting an unbalanced signal to the
SWA2801z balanced input, be sure that the
signal high (hot) connection is wired to Pin
2 and the unbalanced ground connection
is wired to the low and the ground connec-
tions of the balanced input (Pins 3 and 1).
If there are ground-loop problems, try connecting the unbalanced ground connection
only to the input low connection (Pin 3),
and leaving the input ground connection
disconnected.
There are also two male XLR connectors
labeled
two labeled
OUTPUT
to the AES standard.
THRU (FULL RANGE OUTPUT)
HIGH PASS (MID/HIGH FREQ)
. These are also wired according
and
The SWA2801z subwoofer is designed to
sit on the floor, either upright or on its side.
(Feet are provided on the bottom and on
one side.) A socket is provided on the top
and one side of the SWA2801z for mount
ing the Mackie SA1521z or SRM450 active
speakers. Use the optional Mackie speaker
mounting pole (SPM100) to mount them
on the SWA2801z (see Hookup Diagram on
page 5).
As with any powered
components, protect the
SWA2801z from exposure
to moisture. If you are
setting them up outdoors,
make sure they are under
cover if you expect rain.
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Unbalanced Male XLR Connector
WARNING: The cabinet
has no rigging points and
is not suitable for rigging.
NEVER attempt to suspend the SWA2801z by
its handles.
Page 7
AC POWER
Be sure the SWA2801z is plugged into
an outlet that is able to supply the correct
voltage specified for your model. If the volt
age should drop below 97% of the specified
line voltage, the built-in amplifiers will no
longer be able to supply rated power. (They
will continue to operate down to 80% of
the rated line voltage, but won’t reach full
power, resulting in lower headroom.)
Be sure the electrical service can supply
enough amperage for all the components
connected to it.
We recommend that a stiff (robust)
supply of AC power be used because the
amplifiers place high current demands on
the AC line. The more power that is available on the line, the louder the speakers
will play and the more peak output power
will be available for cleaner, punchier bass.
A suspected problem of “poor bass performance” is often caused by a weak AC
supply to the amplifiers.
Never remove the ground
pin on the power cord
of the SWA2801z or any
other component. This is
very dangerous.
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THERMAL CONSIDERATIONS
The SWA2801z has a powerful amplifier
built-in. As amplifiers produce heat, it is
important to dissipate the heat as quickly as
possible. This results in increased reliability
and longevity for the amplifier.
The amplifier module is mounted on
a large heatsink, which is cooled by convection where cool air is drawn through it’s
fins, carrying the heat away. In order for
this convection cooling to work efficiently,
it is important to provide adequate airspace
behind the loudspeaker. When you position
the SWA2801z, we recommend leaving at
least six inches of air space behind it.
In the unlikely event of the amplifier
overheating, a built-in thermal switch will
activate, which mutes the signal. When the
amplifier has cooled down to a safe oper
ating temperature, the thermal switch resets
itself, and the SWA2801z resumes normal
operation.
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If the thermal switch activates frequently,
try turning down the level control a notch
or two on the mixing console (or other
signal source) or on the subwoofer itself to
avoid overheating the amplifiers.
If the temperature in the room is too
high, it could cause the amplifier to over
heat. In this case, you should try aiming
a fan at the rear panel to move more air
across the heatsink panel.
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SERVICE INFORMATION
Warranty Service
Details concerning warranty service are
spelled out on page 11 of this manual.
If you think your subwoofer has a
problem, please do everything you can
to confirm it before calling for service,
including reading through the following
Troubleshooting section. Doing so might
save you from being deprived of your Mackie loudspeaker.
Of all Mackie products returned for
service (which is hardly any at all), many
are coded “CND” — Could Not Duplicate— which usually means the problem lay
somewhere else in the system. The following troubleshooting tips may sound obvious,
but here are some things you can check:
Troubleshooting
No power
• Our favorite question: Is it plugged in?
Make sure the AC outlet is live (check
with a tester or lamp).
• Our next favorite question: Is the
switch on? If not, try turning it on.
• Is the
• The internal AC line fuse may be blown.
POWER
glowing green? If not, make sure the AC
outlet is live. If so, refer to “No sound”
next.
This is not a user serviceable part. If you
suspect the AC line fuse is blown, please
see the “Repair” section on page 9.
LED on the rear panel
POWER
7
Page 8
8
No sound
Noise
• Is the input LEVEL control for the input
source or the subwoofer turned all the
way down? Verify that all the volume
controls in the system are properly adjusted.
• Is the signal source working (and making
union scale)? Make sure the connecting
cables are in good repair and securely
connected at both ends. Make sure the
output volume (gain) control on the mixing console is turned up sufficiently to
drive the inputs of the speaker.
• Make sure the mixer does not have a
Mute on or a Processor loop engaged. If
you find something like this, make sure
the volume/gain is turned down before
disengaging the offending switch.
• Is the thermal protection circuit activated?
Make sure there is at least six inches of
free space behind the SWA2801z.
Poor bass performance
• Check the polarity of the connections
between the mixer and the loudspeakers. You may have your positive and
negative connections reversed at one
end of one cable, causing one loudspeaker to be out-of-phase.
• Try switching the
the rear panel. This affects the polarity
between the full-range speakers and the
SWA2801z and may improve the low-fre
quency response.
PHASE switch on
• Make sure all connections to the active
loudspeakers are good and sound.
• Make sure none of the signal cables are
routed near AC cables, power transformers, or other EMI-inducing devices.
• Is there a light dimmer or other SCRbased device on the same AC circuit as
the SWA2801z? Use an AC line filter or
plug the SWA2801z into a different AC
circuit.
Hum
• Try disconnecting the cable connected
to the INPUT jack. If the noise disappears,
it could be a “ground loop,” rather than a
problem with the SWA2801z. Try some of
the following troubleshooting ideas:
• Use balanced connections throughout
your system for the best noise rejection.
• Whenever possible, plug all the audio
equipment’s linecords into outlets which
share a common ground. The distance
between the outlets and the common
ground should be as short as possible.
-
Poor sound
• Is it loud and distorted? Make sure that
you’re not overdriving a stage in the
signal chain. Verify that all level controls
are set properly.
• Is the input connector plugged
completely into the jack? Be sure all connections are secure. It’s a good idea to
periodically clean all electrical connections with a non-lubricating electrical
contact cleaner.
Page 9
Repair
Service for Mackie products is available at
a factory-authorized service center. Service for Mackie products living outside the
United States can be obtained through local
dealers or distributors.
If your SWA2801z needs service, please
follow these instructions:
1. Review the preceding troubleshooting
suggestions. Please.
2. Call Tech Support at 1-800-898-3211,
7am to 5pm PST, to explain the problem
in detail. They will ask you all sorts of
impertinent questions in the hope of
sorting out the problem. If it appears
that the SWA2801z needs repair, request
a Service Request Number. Have your
subwoofer’s serial number ready. You
must have a Service Request Number
before you can obtain factory-authorized service.
3. Keep this user’s manual. We don’t need
it to repair the subwoofer.
4. Pack the subwoofer in its original
packaging, including protective wrap,
endcaps, and box. This is VERY IM-
PORTANT. Mackie is not responsible
for any damage that occurs due to nonfactory packaging.
5. Include a legible note stating your name,
shipping address (no P.O. boxes), daytime phone number, RA number, and
a detailed description of the problem,
including how we can duplicate it.
6. Write the Service Request Number in
BIG PRINT
sent without this number will be refused.
7. Tech Support will tell you where to ship
the subwoofer for repair. We suggest
insurance for all forms of cartage.
8. You will need to contact the authorized
service center for their current turnaround times. The SWA2801z must be
packaged in its original packing box, and
must have the Service Request Number
on the box. Once it is repaired, the authorized service center will ship it back by
ground shipping, pre-paid (for warranty
repairs).
Note: Under the terms of the warranty,
you must ship or drop-off the unit to an
authorized service center. The return
ground shipment is covered for those
deemed by us to be under warranty.
Note: You must have a sales receipt from
an Authorized Mackie Dealer to qualify
for a warranty repair.
on top of the box. Units
Need Help?
You can reach a technical support representative
Monday through Friday
from 7 AM to 5 PM PST at:
1-800-898-3211
After hours, visit www.mackie.com and click Support,
or email us at: techmail@mackie.com
9
Page 10
10
SWA2801z SPECIFICATIONS
39.19 in/
995.3 mm
34.00 in/
863.6 mm
37.00 in/
939.8 mm
24.62 in/
625.3 mm
FIXED
SWIVEL
System Specifications
Freq range (–3 dB) 43 Hz – 120 Hz
Freq range (–10 dB) 33 Hz – 200 Hz
Maximum SPL @ 1m 130 dB
Peak Output SPL @ 1m 136 dB
Crossover frequency 120 Hz
Input type Balanced differential
Input protection Level protected
Thermal protection Input stage muting,
auto-reset
Input/Output
Input: Stereo bal/unbal.
female XLR
Input Impedance: 50 k
Loop Through: Stereo bal/unbal.
male XLR
High-Pass Output: Stereo bal/unbal.
male XLR
Level Control: Rotating knob, center
detent, off to +15 dB)
Phase Control: (0– 180 degrees)
Recessed Sliding Switch
Ω
Transducer Specifications
Diameter 18” (457 mm)
Voice coil diameter 4” (102 mm)
Power Amplifier
Rated Power 800 watts continuous
1000 watts peak
Rated THD < 0.03%
Cooling Passive
Line Input Power
US Model 120 VAC, 60 Hz
Recommended Amperage Service: 15A
European Model 230 VAC, 50 Hz
Recommended Amperage Service: 8A
Physical Properties
Height 37.00 in/939.8 mm
Width 24.62 in/625.3 mm
Depth 34.00 in/863.8 mm
Weight 154 lb/70 kg
Enclosure 15 mm thick multi-
layer Baltic birch wood
Mounting Methods Floor mount only
WARNING: The cabinet has no rigging points
and is not suitable for rigging. NEVER attempt
to suspend the SWA2801z by its handles.
Disclaimer
Since we are always striving to make our
products better by incorporating new and
improved materials, components, and manufacturing methods, we reserve the right to change
these specifications at any time without notice.
“Mackie” and the “Running Man” figure are
registered trademarks of LOUD Technologies Inc.
All other brand names mentioned are trademarks or registered trademarks of their respective
holders, and are hereby acknowledged.
©2006 LOUD Technologies Inc.
All Rights Reserved.
Dimensions
Page 11
SWA2801z LIMITED WARRANTY
Please keep your sales receipt in a safe place.
A. LOUD Technologies Inc. warrants all materials,
workmanship and proper operation of this Mackie
SWA2801z for a period of five years from the origi-
nal date of purchase, with the following exception:
warranty on all its loudspeaker components including woofers, are only warranted for two years. If any
defects are found in the materials or workmanship
or if the product fails to function properly during the
applicable warranty period, LOUD Technologies, at
its option, will repair or replace the product. This
warranty applies only to equipment sold and
delivered within the U.S. by LOUD Technologies
Inc. or its authorized dealers.
B. Failure to register online or return the product
registration card will not void the five-year warranty.
C. Service and repairs of Mackie products are to
be performed only at a factory-authorized facility (see D below). Unauthorized service, repairs,
or modifications will void this warranty. To obtain
repairs under warranty, you must have a copy of
your sales receipt from the authorized Mackie dealer
where you purchased the product. It is necessary to
establish the purchase date and determine whether
you Mackie product is within the warranty period.
D. To obtain factory-authorized service:
1. Call Mackie Technical Support at 800/898-
3211, 7 am to 5 pm Monday through Friday
(Pacific Time) to get a Service Request Number.
Products returned without a Service Request
Number will be refused.
2. Pack the product in its original shipping
carton. Also include a note explaining exactly
how to duplicate the problem, a copy of the sales
receipt with price and date showing, and your
return street address (no P.O. boxes or route
numbers, please!). If we cannot duplicate the
problem or establish the starting date of your
Limited Warranty, we may, at our option, charge
for service time.
3. Ship the product in its original shipping
carton,
freight prepaid
center. The address of the closest authorized
service center will be given to you by Technical
Support.
IMPORTANT:
Number is plainly written on the shipping carton.
E. LOUD Technologies reserves the right to inspect
any products that may be the subject of any warranty
claims before repair or replacement is carried out.
LOUD Technologies may, at our option, require proof
of the original date of purchase in the form of a dated
copy of the original dealer’s invoice or sales receipt.
Final determination of warranty coverage lies solely
with LOUD Technologies.
Make sure that the Service Request
to the authorized service
F. Any products returned to one of LOUD Technologies factory-authorized service centers, and deemed
eligible for repair or replacement under the terms
of this warranty, will be repaired or replaced within
thirty days of receipt by LOUD Technologies. LOUD
Technologies and its authorized service centers may
use refurbished parts for repair or replacement of
any product. Products returned to LOUD Technologies that do not meet the terms of this Warranty will
not be repaired unless payment is received for labor,
materials, return freight, and insurance. Products
repaired under warranty will be returned freight prepaid by LOUD Technologies to any location within
the boundaries of the USA.
G. LOUD Technologies warrants all repairs performed on Mackie products for 90 days or for the
remainder of the original warranty period. This
warranty does not extend to damage resulting from
improper installation, misuse, neglect or abuse, or
to exterior appearance. This warranty is recognized
only if the inspection seals and serial number on the
unit have not been defaced or removed.
H. LOUD Technologies assumes no responsibility for
the quality or timeliness of repairs performed by an
authorized service center.
I. This warranty is extended to the original purchaser and to anyone who may subsequently
purchase this product within the applicable warranty period. A copy of the original sales receipt is
required to obtain warranty service.
J. This is your sole warranty. LOUD Technologies
does not authorize any third party, including any
dealer or sales representative, to assume any liability
on behalf of LOUD Technologies or to make any warranty for LOUD Technologies.
K. THE WARRANTY GIVEN ON THIS PAGE IS THE
SOLE WARRANTY GIVEN BY LOUD TECHNOLOGIES
INC. AND IS IN LIEU OF ALL OTHER WARRANTIES,
EXPRESS AND IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS
FOR A PARTICULAR PURPOSE. THE WARRANTY
GIVEN ON THIS PAGE SHALL BE STRICTLY
LIMITED IN DURATION TO FIVE YEARS FROM
THE DATE OF ORIGINAL PURCHASE FROM
AN AUTHORIZED MACKIE DEALER. UPON
EXPIRATION OF THE APPLICABLE WARRANTY PERIOD, LOUD TECHNOLOGIES INC. SHALL HAVE
NO FURTHER WARRANTY OBLIGATION OF ANY
KIND. LOUD TECHNOLOGIES INC. SHALL NOT
BE LIABLE FOR ANY INCIDENTAL, SPECIAL, OR
CONSEQUENTIAL DAMAGES THAT MAY RESULT
FROM ANY DEFECT IN THE MACKIE PRODUCT
OR ANY WARRANTY CLAIM. Some states do not
allow exclusion or limitation of incidental, special,
or consequential damages or a limitation on how
long warranties last, so some of the above limitations
and exclusions may not apply to you. This warranty
provides specific legal rights and you may have other
rights which vary from state to state.
Goodbye
Slowly, the technical writer stood up, stretched, and put on his hat and coat. It had been a fun day, and now it was
time to head home and see his little Suzie. "Did you have fun at work today daddy?" she would say, and he would hug
her tight and say, "Yes my darling girl, I did. We make the world a happier place, through sound, music and deep bass."
11
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16220 Wood-Red Road NE • Woodinville, WA 98072 • USA
United States and Canada: 800.898.3211
Europe, Asia, Central and South America: 425.487.4333
Middle East and Africa: 31.20.654.4000
Fax: 425.487.4337 • www.mackie.com
E-mail: sales@mackie.com
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