THIS SURFACE MAY REACH HIGH TEMPERATURE DURING
STANDARD USE. TO ENSURE PROPER OPERATION ALLOW A MINIMUM OF 6 INS.
OF CLEARANCE FROM THIS SURFACE AND ADEQUATE VENTILATION. TO REDUCE
THE RISK OF ELECTRIC SHOCK DO NOT REMOVE THIS PANEL OR ANY ATTACHED
COMPONENT. NO OPERATOR SERVICEABLE PARTS INSIDE. REFER SERVICING TO
QUALIFIED PERSONNEL. TO REDUCE THE RISK OF FIRE OR ELECTRIC SHOCK, DO NOT
EXPOSE THIS APPLIANCE TO RAIN OR MOISTURE.
RISK OF ELECTRIC SHOCK
DO NOT OPEN
REPLACE WITH THE SAME TYPE FUSE AND RATING.
DISCONNECT SUPPLY CORD BEFORE CHANGING FUSE
tion or position does not interfere with its proper ventilation. For example,
the Component should not be situated on a bed, sofa, rug, or similar
surface that may block any ventilation openings, or placed in a built-in
installation such as a bookcase or cabinet that may impede the flow of air
through ventilation openings.
8. Heat — This Mackie product should be situated away from heat sources
such as radiators, or other devices which produce heat.
WARnInG: The heat sink may reach high temperatures during standard use.
To ensure proper operation, allow a minimum of six inches of clearance from the
heat sink surface and adequate ventilation.
9. Power Sources — This Mackie product should be connected to a power
supply only of the type described in these operation instructions or as marked
on this Mackie product.
10. Power Cord Protection — Power supply cords should be routed so
that they are not likely to be walked upon or pinched by items placed upon
or against them, paying particular attention to cords at plugs, convenience
receptacles, and the point where they exit this Mackie product.
11. Object and Liquid Entry — Care should be taken so that objects do not fall
on, and liquids are not spilled into, this Mackie product.
12 . Damage Requiring Service — This Mackie product should be serviced only
by qualified service personnel when:
A. The power-supply cord or the plug has been damaged; or
B. Objects have fallen, or liquid has spilled into this Mackie product; or
C. This Mackie product has been exposed to rain; or
D. This Mackie product does not appear to operate normally or exhibits a
marked change in performance; or
E. This Mackie product has been dropped, or its chassis damaged.
WARNING — To reduce the risk of fire or electric shock, do not
expose this apparatus to rain or moisture.
13 . Servicing — The user should not attempt to service this Mackie product
beyond those means described in this operating manual. All other servicing
should be referred to the Mackie Service Department.
14. To prevent electric shock, do not use this polarized plug with an extension
cord, receptacle or other outlet unless the blades can be fully inserted to prevent
blade exposure.
Pour prévenir les chocs électriques ne pas utiliser cette fiche polariseé avec un
prolongateur, un prise de courant ou une autre sortie de courant, sauf si les
lames peuvent être insérées à fond sans laisser aucune pariie à découvert.
15. Grounding or Polarization — Precautions should be taken so that the
grounding or polarization means of this Mackie product is not defeated.
16. Power Precaution — Unplug this Mackie product during lightning storms
or when unused for long periods of time. Note that this Mackie product is not
completely disconnected from the AC mains service when the power switch is in
the OFF position.
17. NOTE: This equipment has been tested and found to comply with the limits
for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits
are designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there
is no guarantee that interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user
is encouraged to try to correct the interference by one or more of the following
measures:
CAUTION: Changes or modifications to this device not expressly approved by
LOUD Technologies Inc. could void the user’s authority to operate the equipment
under FCC rules.
18.ThisapparatusdoesnotexceedtheClassA/ClassB(whicheverisap-
plicable) limits for radio noise emissions from digital apparatus as set out in the radio
interference regulations of the Canadian Department of Communications.
ATTENTION —Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant las limites applicables aux appareils numériques de class A/de
class B (selon le cas) prescrites dans le règlement sur le brouillage radioélectrique édicté par les ministere des communications du Canada.
CAUTION
RISK OF ELECTRIC SHOCK. DO NOT OPEN
CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK DO NOT REMOVE COVER (OR BACK)
NO USER-SERVICEABLE PARTS INSIDE. REFER SERVICING TO QUALIFIED PERSONNEL
WARnInG — The cabinet has no rigging
points and is not suitable for flying. Never at-
tempt to suspend the cabinet by its handles.
Correct Disposal of this product: This symbol indicates that this product should not be disposed of with your household waste, according to the WEEE Directive
(2002/96/EC) and your national law. This product should be handed over to an authorized collection site for recycling waste electrical and electronic equipment (EEE). Improper handling
of this type of waste could have a possible negative impact on the environment and human health due to potentially hazardous substances that are generally associated with EEE. At the
2
same time, your cooperation in the correct disposal of this product will contribute to the effective usage of natural resources. For more information about where you can drop off your waste
equipment for recycling, please contact your local city office, waste authority, or your household waste disposal service.
The lightning flash with arrowhead symbol within an equilateral triangle is
intended to alert the user to the presence of uninsulated "dangerous
voltage" within the product's enclosure, that may be of sufficient magnitude
to constitute a risk of electric shock to persons.
The exclamation point within an equilateral triangle is intended to alert the
user of the presence of important operating and maintenance (servicing)
instructions in the literature accompanying the appliance.
Page 3
Lend Me Your Ears
Exposure to extremely high
noise levels may cause permanent hearing loss. Individuals
vary considerably in suscepti-
bility to noise-induced hearing
loss, but nearly everyone will lose some hearing if
exposed to sufficiently intense noise for a period of
time. The U.S. Government’s Occupational Safety and
Health Administration (OSHA) has specified the permissible noise level exposures shown in this chart.
According to OSHA, any exposure in excess of
these permissible limits could result in some hearing
loss. To ensure against potentially dangerous exposure
to high sound-pressure levels, it is recommend ed that
all persons exposed to equipment capable of producing these levels use hearing protectors while this unit
is in operation. Ear plugs or protectors in the ear canals or over the ears must be worn when operating this
amplification system in order to prevent a permanent
hearing loss if exposure is in excess of the limits set
forth here.
CONTENTS
Lend Me Your Ears ...........................................................3
890Duo in small club
692
495Subway Train
397
2100Veryloudclassicalmusic
1.5102
1105Fooyoung screaming at desTROYer about deadlines
0.5 110
0.25 or less 115Loudest parts at a rock concert
Sound Level dBA,
Slow Response
Typical Example
INTRODUCTION
Thank you for choosing Mackie’s active sound reinforcement speaker systems.
The SWA1801z is a high-output active subwoofer
system. It features a high-precision 18" transducer
combined with application-specific amplifier technology. The system is composed of a single, compact
subwoofer cabinet with built-in control and amplifier
electronics.
Connecting and setting up the SWA1801z is a
breeze. It accepts a stereo or mono line-level signal
via female XLR input jacks. Male XLR Thru jacks are
provided for daisy-chaining the signal to additional
SWA1801z cabinets. The built-in crossover separates
the low frequencies from the high frequencies, and
routes the high frequencies to the male XLR high-pass
output jacks. Connect these to the inputs of full-range
active speakers such as the Mackie SA1521z, or to an
amplifier powering a pair of passive speakers such as a
The SWA1801z
can produce a maximum
SPL of 135 dB @ 1m
combination of the Mackie M•1400i and C300z. A Phase
switch gives you the option of reversing the polarity of
the signal to the subwoofer by 180º. A Subwoofer Level
control allows you to adjust the balance between the subwoofer and the full-range speakers.
The built-in amplifier produces 800 watts of continuous power. The amplifier module sits on a heatsink that
eliminates the need for fans, dramatically extending
life expectancy, and eliminating maintenance cycles. A
tremendous benefit of having the amplifier located within
the subwoofer cabinet is that the SWA1801z functions as a
system, optimizing acoustic, electronic, and mechanical
designs to achieve the highest level of performance and
value.
The cabinet is constructed with 15 mm thick multilayered birch plywood. Carrying handles are integrated
into each side for easy loading, and casters are attached
to the rear for easy transport.
Don’t forget to visit our website at www.mackie.com
for more information about this and other Mackie products.
Use this switch to turn the SWA1801z on and
off. Make sure the signal source’s level control is
turned down before you turn it on.
AC Receptacle
This is where you connect the AC linecord
provide AC power to the SWA1801z’s built-in power amplifiers. Plug the linecord into an AC socket
properly configured for your particular model.
to
LIMIT Indicator
The SWA1801z has a built-in limiter that prevents the amplifier outputs from overdriving the
LIMIT
transducers. The
limiter is activated. It’s okay for the
indicator lights when the
LIMIT
indica-
tor to blink occasionally, but if it blinks frequently
or lights continuously, turn down the level control
LIMIT
until the
indicator only blinks occasionally.
SIGNAL Present Indicator
This LED illuminates whenever there is a
signal present at the
FULL RANGE INPUT
con-
nector on the rear panel.
THERMAL Indicator
The SWA1801z has a thermal protection
circuit that monitors the internal temperature
of the amplifiers and heatsink. If the internal
temperature should exceed a safe operating level,
this indicator lights and the signal is muted to allow the amplifier to cool. When the temperature
cools to a safe level once again, the thermal protection circuit deactivates and normal operation
resumes.
Activation of the thermal protection
Note:
cuit is an indication that you should take steps to
avoid continued thermal problems. See “Thermal
Considerations” on page 7.
cir-
POWER Indicator
When the
the linecord is connected to an active AC power
supply, this indicator lights green to let you know
that you’re ready to rock and roll. The cool blue
LED on the front of the cabinet works in the
same way.
POWER
switch is turned on and
FULL RANGE INPUT
These are female XLR-type connectors that
accept a balanced line-level signal from a mixing
console or other signal source.
THRU (FULL RANGE OUTPUT)
These are male XLR-type connectors that produce exactly the same signal that is connected
FULL RANGE INPUT
to the
jack. Use it to daisychain several SWA1801z's together off the same
signal source.
HIGH PASS (MID/HIGH FREQ) OUTPUT
These are male XLR-type connectors that
produce the frequencies above 120Hz. Connect
these to a pair of full-range active speakers or to
an amplifer/passive speaker combination. The
SWA1801z reproduces the frequencies below
120Hz.
SUBWOOFER LEVEL Control
This adjusts the subwoofer level. The center
detent position provides 15 dB of headroom with
a nominal +4 dBu input signal. Use this as a
starting point for setting the balance between the
subwoofer and the main speakers.
PHASE
This switch reverses the polarity of the subwoofer output. Depending on the placement of
the SWA1801z subwoofer relative to the full-range
speakers, you may get a better low-frequency response in the room if you reverse the polarity of the
subwoofer’s signal. Experiment with this switch to
determine which position sounds best.
POWER
60Hz-115V-AC FUSE AC125V-T8AL
DESIGNED BY MACKOIDS IN WOODINVILLE, WA, USA
"MACKIE" AND THE "RUNNING MAN" FIGURE ARE REGISTERED TRADEMARKS OF
LOUD TECHNOLOGIES INC.: • PATENT PENDING
CAUTION
RISK OF ELECTRIC SHOCK
DO NOT OPEN
REPLACE WITH THE SAME TYPE FUSE AND RATING.
DISCONNECT SUPPLY CORD BEFORE CHANGING FUSE
THIS SURFACE MAY REACH HIGH TEMPERATURE DURING
STANDARD USE. TO ENSURE PROPER OPERATION ALLOW A MINIMUM OF 6 INS.
OF CLEARANCE FROM THIS SURFACE AND ADEQUATE VENTILATION. TO REDUCE
THE RISK OF ELECTRIC SHOCK DO NOT REMOVE THIS PANEL OR ANY ATTACHED
COMPONENT. NO OPERATOR SERVICEABLE PARTS INSIDE. REFER SERVICING TO
QUALIFIED PERSONNEL. TO REDUCE THE RISK OF FIRE OR ELECTRIC SHOCK, DO NOT
EXPOSE THIS APPLIANCE TO RAIN OR MOISTURE.
AVIS:
RISQUE DE CHOC ELECTRIQUE — NE PAS OUVRIR
UTILISE UN FUSIBLE DE RECHANGE DE MÊME TYPE.
DEBRANCHER AVANT DE REMPLACER LE FUSIBLE
MANUFACTURING DATE
ON
LIMIT
THRU
(FULL RANGE OUTPUT)
PARALLEL
SIGNAL
FULL RANGE
INPUT
IN
L
R
SUBWOOFER
CONTROL
SUBWOOFER
NORMAL
(+4dBu )
OO
LEVEL
REV 180
PHASE
NORMAL
+15
POWERTHERMAL
HIGH PASS
(MID/HIGH FREQ)
OUTPUT
120Hz
OUT
L
R
4
Page 5
HOOKUP DIAGRAMS
Power
Cord
Pole
Mount
Line-Level
Mid/High
Out Left
Line-Level
Mid/High
Out Right
Full
Range
Right
Full
Range
Left
Power
Cords
SWA1801z
Plays the Low
Frequencies
SA1521z
Plays the Mid and
High Frequencies
1202-VLZPRO
Power
Cord
Pole
Mount
Power
Cords
SWA1801z
Plays the Low
Frequencies
SA1521z
Plays the Mid and
High Frequencies
ACTIVE
ACTIVE
Pole
Mount
Pole
Mount
Line-Level
Hi-Pass Out
Full
Range
Full
Range
Power
Cord
Power
Cord
SWA1801z
Plays the Low
Frequencies
SWA1801z
Plays the Low
Frequencies
C300z
Plays the Mid and
High Frequencies
C300z
Plays the Mid and
High Frequencies
1202-VLZPRO
Stereo
Power
Amplifier
ACTIVE
ACTIVE
Line-Level
Hi-Pass
Out L
Line-Level
Hi-Pass
Out R
Full
Range
Full
Range
SWA1801z
Plays the Low
Frequencies
SRM450
Plays the Mid and
High Frequencies
Power
Cord
Power
Cord
Power
Cord
SRM450
Plays the Mid and
High Frequencies
1202-VLZPRO
ACTIVE
Full
Range
Full
Range
SWA1801z
Plays the Low
Frequencies
C300z
Plays the Mid and
High Frequencies
1202-VLZPRO
Power
Cord
Power
Cord
C300z
Plays the Mid and
High Frequencies
Stereo Power
Amplifier
Line-Level
Hi-Pass Out
ACTIVE
2 SWA1801zS WITh 2 SA1521zS
2 SWA1801zS WITh STEREO AMPlIFIER AnD 2 C300zS
1 SWA1801z WITh 2 SRM450S
1 SWA1801z WITh STEREO AMPlIFIER AnD 2 C300zS
5
Page 6
CONNECTIONS
The SWA1801z has two female XLR inputs that
accept a balanced line-level signal. When connecting a balanced signal, be sure
(Audio Engineering Society) standards:
XLR
Hot (+) Pin 2
Cold (–) Pin 3
Shield (Ground) Pin 1
Balanced XLR Connectors
If connecting an unbalanced signal to the
SWA1801z balanced input, be sure that the
high (hot) connection is wired to Pin 2 and the
unbalanced ground connection is wired to the
low and the ground connections of the balanced
input (Pins 3 and 1).
problems, try connecting the unbalanced ground
connection only to the input low connection (Pin
3), and leaving the input ground connection disconnected.
There are also four male XLR connectors la-
THRU (FULL RANGE OUTPUT)
beled
PASS (MID/HIGH FREQ) OUTPUT
also wired according to the AES standard.
THRU
The
connect more than one SWA1801z to your system.
If there are ground-loop
output connectors allow you to
it’s wired per AES
signal
and
HIGH
. These are
Simply plug the signal source (i.e., mixer output)
into the first speaker’s
jacks, and patch that speaker’s
the next speaker’s
chaining multiple speakers.
THRU
The
FULL RANGE INPUT
electronic circuitry between — so the signal
coming out of the
as the signal going in.
The
line-level signal of the frequencies above 120Hz
that you connect to a pair of active speakers (or
to a stereo amplifier powering a pair of passive
speakers).
jack is wired straight from the
HIGH PASS OUTPUT
FULL RANGE INPUT
THRU
INPUT
jacks, and so on, daisy-
connector — there is no
THRU
jack is exactly the same
jacks provide a
jacks to
PLACEMENT
The SWA1801z subwoofer is designed to sit on
the floor. A socket is provided on the top of the
SWA1801z for mounting the Mackie SA1521z or
SRM450 active speakers. Use the optional Mackie
speaker mounting pole (SPM100) to mount them
on the SWA1801z (see Hookup Diagram on page
5).
As with any powered components, protect the
SWA1801z from exposure to moisture. If you are
setting them up outdoors, make sure they are under cover if you expect rain.
WARNING: The cabinet
has no rigging points and
is not suitable for rigging.
NEVER attempt to suspend the SWA1801z by its
handles.
Unbalanced Male XLR Connector
6
Page 7
AC POWER
THERMAL
Be sure the SWA1801z is plugged into an
outlet that is able to supply the correct voltage
specified for your model. If the voltage should
drop below 97% of the specified line voltage, the
built-in amplifiers will no longer be able to supply
rated power. (They will continue to operate down
to 80% of the rated line voltage, but won’t reach
full power, resulting in lower headroom.)
Be sure the electrical service can supply
enough amperage for all the components connected to it.
We recommend that a stiff (robust) supply of
AC power be used because the amplifiers place
high current demands on the AC line. The more
power that is available on the line, the louder
the speakers will play and the more peak output
power will be available for cleaner, punchier bass.
A suspected problem of “poor bass performance”
is often caused by a weak AC supply to the amplifiers.
Never remove the ground
pin on the power cord of
the SWA1801z or any other
component. This is very dangerous.
CONSIDERATIONS
The SWA1801z has a powerful 800 watt amplifier built-in. As amplifiers produce heat, it
is important to dissipate the heat as quickly as
possible. This results in increased reliability and
longevity for the amplifier.
The amplifier module is mounted on a large
heatsink, which is cooled by convection where
cool air is drawn through it’s fins, carrying the
heat away. In order for this convection cooling to
work efficiently, it is important to provide adequate airspace behind the loudspeaker. When you
position the SWA1801z, we recommend leaving at
least six inches of air space behind it.
In the unlikely event of the amplifier overheating, a built-in thermal switch will activate,
which mutes the signal. When the amplifier has
cooled down to a safe operating temperature, the
thermal switch resets itself, and the SWA1801z
resumes normal operation.
If the thermal switch activates frequently, try
turning down the level control a notch or two on
the mixing console (or other signal source) or
on the subwoofer itself to avoid overheating the
amplifiers.
If the temperature in the room is too high,
it could cause the amplifier to overheat. In this
case, you should try aiming a fan at the rear panel
to move more air across the heatsink panel.
7
Page 8
SERVICE INFORMATION
If you think your Mackie product has a
problem, please check out the following troubleshooting tips and do your best to confirm the
problem. Visit the Support section of our website
(www.mackie.com/support) where you will find
lots of useful information such as FAQs, documentation, and user forums. You may find the
answer to the problem without having to send
your Mackie product away.:
Troubleshooting
No power
• Our favorite question: Is it plugged in? Make
sure the AC outlet is live (check with a tester
or lamp).
• Our next favorite question: Is the
switch on? If not, try turning it on.
• Is the
• The internal AC line fuse may be blown. This
POWER
green? If not, make sure the AC outlet is live.
If so, refer to “No sound” next.
is not a user serviceable part. If you suspect
the AC line fuse is blown, please see the
“Repair” section on page 9.
LED on the rear panel glowing
POWER
No sound
• Is the input LEVEL control for the input
source or the subwoofer turned all the way
down? Verify that all the volume controls in
the system are properly adjusted.
• Is the signal source working (and making
union scale)? Make sure the connecting
cables are in good repair and securely connected at both ends. Make sure the output
volume (gain) control on the mixing console is
turned up sufficiently to drive the inputs of the
speaker.
• Make sure the mixer does not have a Mute
on or a Processor loop engaged. If you find
something like this, make sure the volume/
gain is turned down before disengaging the
offending switch.
• Is the thermal protection circuit activated?
Make sure there is at least six inches of free
space behind the SWA1801z.
Poor bass performance
• Check the polarity of the connections
between the mixer and the loudspeakers.
You may have your positive and negative
connections reversed at one end of one cable,
causing one loudspeaker to be out-of-phase.
• Try switching the PHASE switch on the rear
panel. This affects the polarity between the
full-range speakers and the SWA1801z and
may improve the low-frequency response.
Poor sound
• Is it loud and distorted? Make sure that you’re
not overdriving a stage in the signal chain.
Verify that all level controls are set properly.
• Is the input connector plugged completely
into the jack? Be sure all connections are se-
cure. It’s a good idea to periodically clean all
electrical connections with a non-lubricating
electrical contact cleaner.
Noise
• Make sure all connections to the active loudspeakers are good and sound.
• Make sure none of the signal cables are
routed near AC cables, power transformers,
or other EMI-inducing devices.
• Is there a light dimmer or other SCR-
based device on the same AC circuit as the
SWA1801z? Use an AC line lter or plug the
SWA1801z into a different AC circuit.
Hum
• Try disconnecting the cable connected to the
INPUT jack. If the noise disappears, it could
be a “ground loop,” rather than a problem
with the SWA1801z. Try some of the following
troubleshooting ideas:
• Use balanced connections throughout your
system for the best noise rejection.
• Whenever possible, plug all the audio equipment’s linecords into outlets which share a
common ground. The distance between the
outlets and the common ground should be as
short as possible.
8
Page 9
Repair
For warranty repair or replacement, refer to
the warranty information on page 11.
Non-warranty repair for Mackie products is
available at a factory-authorized service center.
To locate your nearest service center, visit www.
mackie.com, click “Support” and select “Locate
a Service Center.” Service for Mackie products
living outside the United States can be obtained
through local dealers or distributors.
If you do not have access to our website, you
can call our Tech Support department at 1-800898-3211, Monday-Friday, 7 am to 5 pm Pacific
Time, to explain the problem. Tech Support will
tell you where the nearest factory-authorized service center is located in your area.
Need Help?
You can reach a technical support representative
Monday through Friday
from 7 AM to 5 PM PST at:
1-800-898-3211
After hours, visit www.mackie.com and click Support,
or email us at: techmail@mackie.com
R
9
Page 10
SWA1801z SPECIFICATIONS
Fundamental
Second
Third
2020k501002005001k2k5k10k
Frequency (Hz)
40
60
80
100
90
70
50
110
SPL, 100 dB @ 100 Hz
FRONTSIDE
TOP
23.5" (597 mm)
23.5" (597 mm)
7.1"
(180 mm)
3.3"
(83 mm)
3.3"
(83 mm)
5.2"
(132
mm)
28.5" (724 mm)
11.2"
(284 mm)
27.9" (709 mm)
23.5" (597 mm)
9.4"
(239 mm)
7.0"
(178
mm)
3.5"
(89 mm)
3.5"
(89 mm)
System Specifications
Frequency Range (–10 dB)
35 Hz–120 Hz
Frequency Response (–3 dB)
45 Hz–120 Hz
Maximum SPL @ 1m 129 dB
Peak Output @ 1m135 dB
Crossover Frequency 120 Hz (12 dB/octave)
Input TypeBalanced differential
Input Impedance50 kΩInput ProtectionLevel protected
Thermal ProtectionInput stage muting,
auto-reset
Since we are always striving to make our products
better by incorporating new and improved materials, components, and manufacturing methods, we reserve the right to
change these specifications at any time without notice.
“Mackie” and the “Running Man” figure are registered trademarks of LOUD Technologies Inc.
All other brand names mentioned are trademarks or
registered trademarks of their respective holders, and are
hereby acknowledged.
Height 28.5˝ (724 mm) Width23.5˝ (597 mm)
Depth23.5˝ (597 mm)
Weight 132 lbs. (60 kg)
Enclosure15 mm thick multi-layered baltic
birch wood
Enclosure GeometryRectangular
Mounting MethodsFloor mount only
WARNING: The cabinet has no rigging points
and is not suitable for rigging. NEVER attempt
to suspend the SWA1801z by its handles.
SWA1801z On Axis Frequency Response
(with second and third harmonic components)
10
Page 11
SWA1801z Limited Warranty
Please keep your sales receipt in a safe place.
A. LOUD Technologies Inc. warrants all materials, workmanship and proper operation of this product for a period of three years from the original date of purchase. You may purchase
an additional 24-month Extended Warranty (for a total of 60
months of coverage). Visit our website and follow the “Product
Registration” links for details (www.mackie.com). If any defects
are found in the materials or workmanship or if the product
fails to function properly during the applicable warranty period,
LOUD Technologies, at its option, will repair or replace the
product.
and delivered within the U.S. and Canada by LOUD
Technologies Inc. or its authorized dealers.
B. For faster processing (not to mention a free gift), register
online or mail in the product registration card.
C. Unauthorized service, repairs, or modification of Mackie
products will void this warranty. To obtain repairs or replacement under warranty, you must have a copy of your sales
receipt from the authorized Mackie dealer where you purchased the product. It is necessary to establish purchase date
and determine whether your Mackie product is within the
warranty period.
D. To obtain warranty repair or replacement:
1.
2.
3. Repair: When you call Mackie Technical Support, ex-
Note: Under the terms of the warranty, you must ship or
Note: You must have a sales receipt from an authorized
This warranty applies only to equipment sold
Call Mackie Technical Support at 800/898-3211, 7 AM
to 5 PM Monday through Friday (Pacific Time) to get authorization for repair or replacement. Alternately, go to the
Mackie website, click “Support” (www.mackie.com/support), and follow the instructions for reporting a warranty
issue and submitting a request for an advance replacement.
Advance Replacement: Mackie will ship a replacement
unit to you along with an invoice for the suggested retail
price of the replacement unit. You must return the
tive unit immediately to cancel the invoice. If you do not
return the defective unit within 30 days, you must pay
full amount stated in the invoice to satisfy your debt.
plain the problem and obtain a Service Request Number.
Have your Mackie product’s serial number ready. You
must have a Service Request Number before
you can obtain factory-authorized service.
include a note explaining exactly how to duplicate the
problem, a copy of the sales receipt with price and date
showing, your daytime phone number and return street
address (no P.O. boxes or route numbers, please!), and
the Service Request Number. If we cannot duplicate the
problem or establish the starting date of your Limited
Warranty, we may, at our option, charge for service time
and parts.
prepaid to the authorized service center. Write the Service Request Number in BIG PRINT on top of the box.
The address of your closest authorized service center
will be given to you by Technical Support, or it may be
obtained from our website. Once it’s repaired, the authorized service center will ship it back by ground shipping,
pre-paid (if it qualified as a warranty repair).
drop-off the unit to an authorized service center. The return ground shipment is covered for those units deemed
by us to be under warranty.
Mackie dealer for your unit to be considered for warranty
repair.
defec-
the
IMPORTANT: Make sure that the Service Request
Number is plainly written on the shipping carton. No
receipt, no warranty service.
E. LOUD Technologies reserves the right to inspect any
products that may be the subject of any warranty claims before
repair or replacement is carried out. LOUD Technologies may,
at our option, require proof of the original date of purchase in
the form of a dated copy of the original dealer’s invoice or sales
receipt. Final determination of warranty coverage lies solely
with LOUD Technologies.
F. Any products returned to one of the LOUD Technologies
factory-authorized service centers, and deemed eligible for
repair or replacement under the terms of this warranty will be
repaired or replaced. LOUD Technologies and its authorized
service centers may use refurbished parts for repair or replacement of any product. Products returned to LOUD Technologies
that do not meet the terms of this Warranty will not be repaired
unless payment is received for labor, materials, return freight,
and insurance. Products repaired under warranty will be
returned freight prepaid by LOUD Technologies to any location
within the boundaries of the USA or Canada.
G. LOUD Technologies warrants all repairs performed for 90
days or for the remainder of the warranty period. This warranty
does not extend to damage resulting from improper installation, misuse, neglect or abuse, or to exterior appearance. This
warranty is recognized only if the inspection seals and serial
number on the unit have not been defaced or removed.
H. LOUD Technologies assumes no responsibility for the timeliness of repairs performed by an authorized service center.
I. This warranty is extended to the original purchaser. This
warranty may be transferred to anyone who may subsequently
purchase this product within the applicable warranty period for
a nominal fee. A copy of the original sales receipt is required to
obtain warranty repairs or replacement.
J. This is your sole warranty. LOUD Technologies does not
authorize any third party, including any dealer or sales
representative, to assume any liability on behalf of LOUD Technologies or to make any warranty for LOUD Technologies Inc.
K. THE WARRANTY GIVEN ON THIS PAGE IS THE SOLE
WARRANTY GIVEN BY LOUD TECHNOLOGIES INC. AND
IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS AND
IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THE
WARRANTY GIVEN ON THIS PAGE SHALL BE STRICTLY
LIMITED IN DURATION TO THREE YEARS FROM THE DATE
OF ORIGINAL PURCHASE FROM AN AUTHORIZED MACKIE
DEALER. UPON EXPIRATION OF THE APPLICABLE WARRANTY PERIOD, LOUD TECHNOLOGIES INC. SHALL HAVE NO
FURTHER WARRANTY OBLIGATION OF ANY KIND. LOUD
TECHNOLOGIES INC. SHALL NOT BE LIABLE FOR ANY
INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES
THAT MAY RESULT FROM ANY DEFECT IN THE MACKIE
PRODUCT OR ANY WARRANTY CLAIM. Some states do not
allow exclusion or limitation of incidental, special, or consequential damages or a limitation on how long warranties last,
so some of the above limitations and exclusions may not apply
to you. This warranty provides specific legal rights and you may
have other rights which vary from state to state.
11
Page 12
16220 Wood-Red Road NE • Woodinville, WA 98072 • USA
United States and Canada: 800.898.3211
Europe, Asia, Central and South America: 425.487.4333
Middle East and Africa: 31.20.654.4000
Fax: 425.487.4337 • www.mackie.com
E-mail: sales@mackie.com
Loading...
+ hidden pages
You need points to download manuals.
1 point = 1 manual.
You can buy points or you can get point for every manual you upload.