12. About .................................................................. 13
Final Notes .............................................................. 14
Appendix A: Service Information .................................. 15
Appendix B: Technical Information .............................. 16
Appendix C: Android and iOS Optimizations ................ 17
Need help with SRM-Flex Connect?
• Visit www.mackie.com/support to find: FAQs, manuals, addendums, and other documents.
• Email us at: www.mackie.com/support-contact
• Telephone 1-800-898-3211 to speak with one of our splendid technical support chaps
(Monday through Friday, normal business hours, Pacific Time).
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2
SRM-Flex Connect
Introduction
Do you want to control SRM-Flex via your Android or iOS
device? Of course you do! Well, you’ve come to the right place!
Afer all, the SRM-Flex Connect App is designed to be used in
conjunction with SRM-Flex.
At this point, you must be well-versed in — or at least
somewhat familiar with — the ins and outs of SRM-Flex.
More information about SRM-Flex may be found by visiting
the SRM-Flex Owner’s Manual.
You should be able to stream audio from any
Reference Guide
Bluetooth-paired device. However, the SRM-Flex
Connect app is needed to mix audio, including
wireless adjustments of level, EQ, reverb and more.
The SRM-Flex Connect app does not mix audio
on its own. It requires an SRM-Flex to fully
function.
SRM-Flex Connect is great for mobile freedom to control
everything from levels and EQ to room-enhancing sound like
reverb and speaker modes for amazing sound in any situation.
SRM-Flex Connect allows control of SRM-Flex via Bluetooth
with the following devices:
*Recommended iOS Devices
[requires iOS 11.0 or higher]
Apple iPhones
iPhone XR
iPhone X
iPhone 8
iPhone 8 Plus
iPhone 7
iPhone 7 Plus
iPhone 6
iPhone 6 Plus
Apple iPads
iPad Air 2
iPad Air
iPad Pro 9.7"
iPad Pro 0.5"
iPad Pro "
iPad Pro 2.9"
iPad Pro 2.9" (3rd Gen)
iPad (6th Gen)
iPad (5th Gen)
iPad mini 4
iPad mini 3
iPad mini 2
SRM-Flex Connect V.0
This version of the Reference Guide is written and
designed for SRM-Flex Connect V.0. With each sofware
update, some screen shots may look slightly dierent than
what you see within these pages and there could be some
functional dierences, as well.
So there you have it. We hope you like it. If you have
any questions or comments about this Reference Guide
(or our other documentation), please don’t hesitate
to contact us: www.mackie.com/support
About This Guide
The entire guide does not need to be read to figure out how
to use the SRM-Flex Connect app. However, a certain amount
of familiarity with the SRM-Flex and its features is assumed.
As the saying goes, “a picture tells a 000 words”. With that
thought in mind, we added quite a few illustrations, screen shots
and other images throughout to accompany the text.
This icon marks information that is critically
important or unique! For your own good, read
and remember them.
There’s an illustration of a microscope, so,
of course, you’re going to get more detailed
information when you see this little guy.
There are explanations of features and
practical tips listed here.
It’s a good idea to pay attention to text displayed
next to a note icon, as this icon draws attention
to certain features and functions relating to the
usage of the SRM-Flex Connect app.
Things to Remember:
• Never listen to loud music for prolonged periods.
• Life is short. Be cool.
Getting Started
With SRM-Flex Connect, SRM-Flex users benefit from the full
power of their SRM-Flex with an easy-to-use application that
fits right in their hand.
* This is a list of our test devices, but a variety of other devices are anticipated
to work with Android v6.0 and higher and Apple iOS .0 and higher.
There are a few steps to accomplish before messin’ around
with the SRM-Flex Connect app. For starters, we’ll take a look
at how to download, install and update the app. Next, we’ll
pair the device with the hardware via Bluetooth. The last step
is setting levels.
Reference Guide
3
Part I: Downloading and Installing
the SRM-Flex Connect App for Android
The easiest and fastest way to download and install the
SRM-Flex Connect app is directly from the device. You’ve
downloaded apps before and it’s the same method to download
this one, as well. Here’s how:
. Start by turning the device on (if it’s not already).
SRM-Flex Connect
2. With a good data connection open up the Play Store.
6. SRM-Flex Connect is now installing, as seen below.
Mackie SRM-Flex Connect
The SRM-Flex Connect app is now ready for use. From here,
there are two ways to open the SRM-Flex Connect app.
First, simply tap the green OPEN button to open
the app...
Mackie SRM-Flex Connect
LOUD Audio, LLC
3. Type “SRM-Flex Connect” in the search box located at
the top of the screen followed by tapping the ‘Search’ button.
4. Select the SRM-Flex Connect app.
5. Now tap the INSTALL button.
Mackie SRM-Flex Connect
LOUD Audio, LLC
...or second, exit out of the Play Store back to the home
screen. Tap the SRM-Flex Connect app!
SRM-Flex
Connect
4
SRM-Flex Connect
Part II: Pairing and Connecting
the Android Device via Bluetooth
You should have to follow these instructions
only once for each device paired via Bluetooth.
Afer that they should remain paired, although
you will need to connect manually to the SRM-Flex
(unless auto connect is turned on) [Default]. SRM-Flex will auto
connect to previously paired devices, if available.
These are the steps necessary to pair the device
with the SRM-Flex.
. Start by turning both the device and SRM-Flex on
(if they’re not already).
2. Tap Settings to open the device’s settings.
5. To enter pairing mode, press the bluetooth button
Reference Guide
on the top panel of the SRM-Flex.
The button LED will illuminate and flash white
rapidly while in pairing mode. If it does not,
start the pairing process again; confirm that
the SRM-Flex is in pairing mode and that Bluetooth is enabled
on the device. Please review the SRM-Flex Owner’s Manual if
you need additional details.
6. Go to Settings > Connected devices and tap ‘Pair new
device’.
7. As seen below, the SRM-Flex is listed as a device,
but is not connected. Tap it to start the pairing process.
3. Enable Bluetooth simply by swiping right. [Tapping also
enables / disables Bluetooth].
4. Bluetooth is on!
8. Here we’re trying to pair and connect the SRM-Flex
via Bluetooth.
9. From there, your device should indicate that
it is successfully paired and connected.
0. Now simply return to the home screen on the device,
tap the SRM-Flex Connect icon to open the app and let
the good times roll!
Reference Guide
5
Part I: Downloading, Installing and
Updating the SRM-Flex Connect App
for iOS Devices
The easiest and fastest way to download and install the
SRM-Flex Connect app is directly from the device. You’ve
downloaded apps before and it’s the same method to download
this one, as well. Here’s how:
SRM-Flex Connect
. Start by turning the device on (if it’s not already).
2. With a good data connection open up the App Store.
3. Select “Search” from the App Store options.
7. From here, use your touch ID or face ID to install
the SRM-Flex Connect app.
As seen in the screen shot below lef, the SRM-Flex Connect
app icon shows the progress of the download.
The download is complete once the entire app is illuminated.
The SRM-Flex Connect app is now ready for use.
8. It is possible that the SRM-Flex Connect app has already
been downloaded and installed. In this case, you’re probably
good to go. However, it is a good idea to go to the App Store to
check for updates. You will want the latest and greatest version
for the absolute best in functionality and versatility.
4. Type “SRM-Flex Connect” in the search box followed
by tapping the ‘Search’ button.
5. Select the SRM-Flex Connect app.
6. Now tap the GET button.
Mackie SRM-Flex
Connect
LOUD Audio, LLC
Once in the App Store, tap the Update button located near
the bottom-right of the device.
The first screen shot below shows a device with all apps up
to date. The second screen shot below displays five apps that
need updating (which may or may not include the SRM-Flex
Connect app). Tapping the Update button here will horizontally
display the icon, name and description of changes of each app
needing an update. If you see SRM-Flex Connect listed, tap the
blue UPDATE button on the far right, followed by typing in your
password. Or better yet, tap the blue Update All button in the
upper-right corner of the screen. The updates will commence.
Don’t do anything until the downloads have completed.
6
SRM-Flex Connect
Part II: Pairing and Connecting the iOS
Device via Bluetooth
Reference Guide
You should have to follow these instructions
only once for each device paired via Bluetooth.
Afer that they should remain paired, although
you will need to connect manually to the SRM-Flex
(unless auto connect is turned on) [Default].
SRM-Flex will auto connect to previously paired
devices, if available.
These are the steps necessary to pair the device with the
SRM-Flex.
. Start by turning both the device and the SRM-Flex on
(if they’re not already).
2. Tap the ‘Settings’ icon.
5. To enter pairing mode, press the Bluetooth button
on the top panel of the SRM-Flex.
The button LED will illuminate and flash white
rapidly while in pairing mode. If it does not,
start the pairing process again; confirm
that the SRM-Flex is in pairing mode
and that Bluetooth is enabled on the device.
Please review the SRM-Flex Owner’s Manual
if you need additional details.
6. As seen below, the SRM-Flex is listed as a device, but is
not connected. Here we’re trying to pair and connect SRM-Flex
via Bluetooth.
7. From there, your device should indicate that it
is successfully paired and connected.
3. If the Bluetooth connection displays “O” (as seen below)
we’ll need to turn it on. Tap anywhere on the Bluetooth line
to open it.
4. From here, enable Bluetooth simply by swiping right.
[Tapping also enables / disables Bluetooth].
8. Now simply return to the home screen, tap the SRM-Flex
Connect icon to open the app and let the good times roll!
Reference Guide
7
Additional Bluetooth Notes [Android and iOS]:
Part III: Level Setting Procedure
If the device had been previously connected
to a SRM-Flex via Bluetooth, but it displays
“Not Connected”, it’s quite possible that the
SRM-Flex is not powered on.
The bluetooth level of most phones and tablets
are directly linked with the level controls
of the SRM-Flex. In other words, you may raise
SRM-Flex Connect
However, the bluetooth level of some older phones and tablets
are not linked with the level controls of the SRM-Flex, but is
rather a supplementary level control. In other words, the volume
of the Bluetooth on the device needs to be up in order to hear
audio over Bluetooth. If this does not make sense, please refer
to Appendix C: Optimizations for step-by-step instructions.
or lower the volume with either the phone / tablet
or SRM-Flex.
The Bluetooth may disconnect when aected
by Electrostatic Discharge [ESD] or electrical
fast transients (EFT). If this occurs, manually
reconnect the Bluetooth connection.
The following steps will help you set up SRM-Flex quickly.
Note that these same instructions may be found on page 4
of the SRM-Flex Owner’s Manuals, but are listed again below.
These startup instructions are intended for
the hardware only. Once proven that the SRM-Flex
performs as desired, then pair it with a device
and control it via the SRM-Flex Connect app.
. Make all initial connections with the power switch OFF.