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Vive
User Manual
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Lutron Vive User Manual

System Programming User Guide
For Hub Firmware Version: 1.14
INSTALL
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Table of Contents
Components ........................................................................................................................................................................4
Installation / Wiring ...............................................................................................................................................................4
Connect to the Hub (via browser) ....................................................................................................................................... 6
Set Up Wi-Fi Connection (via browser) .............................................................................................................................. 6
Create an Area .....................................................................................................................................................................9
Add Devices .......................................................................................................................................................................10
Add a Pico Remote Control and Assign Devices ................................................................................................................ 10
Add a Sensor and Assign Devices .................................................................................................................................... 14
Add Devices Directly to the Hub ....................................................................................................................................... 16
Find Devices not Showing up in Discovery ............................................................................................................ 18
Device Too Far Away ......................................................................................................................................................... 18
Unsupported Device .........................................................................................................................................................18
Devices Set Up Without the Hub ......................................................................................................................................18
Rename Devices ................................................................................................................................................................19
Troubleshoot Devices ...................................................................................................................................................... 19
Programming ......................................................................................................................................................................20
Occupancy / Vacancy Sensor Settings .............................................................................................................................20
Status ............................................................................................................................................................................20
Sensitivity ..................................................................................................................................................................20
Timeout .....................................................................................................................................................................20
Occupanc y Settings / Prog ramming ..................................................................................................................................20
Occupa ncy / Vacancy Be havior ........................................................................................................................................20
Occupied / Unoccupied Levels .........................................................................................................................................21
All Occupancy Sensors Work Together .............................................................................................................................22
Occupancy Grouping ...................................................................................................................................................................... 23
Control Receptacles / CCO Modules Using Occupancy Grouping ................................................................................................ 23
Occupancy Dependency ................................................................................................................................................................. 25
Tuni ng ..................................................................................................................................................................................... 26
High-en d / Low-end Trim ...................................................................................................................................................26
Minimum Light Level ........................................................................................................................................................27
Maximum Light Level ......................................................................................................................................................28
Daylighting ...........................................................................................................................................................................29
Best Practices....................................................................................................................................................................29
Individual Fixture Sensors ................................................................................................................................................29
Radio Powr Savr Daylight Sensors ................................................................................................................................... 30
Multi-row Daylighting ......................................................................................................................................................30
Schedules .............................................................................................................................................................................32
Create Schedule ................................................................................................................................................................32
Modify and Test Schedules ..............................................................................................................................................36
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Table of Contents (continued)
Alerts ......................................................................................................................................................................................37
Load Shed ............................................................................................................................................................................38
OpenADR ..............................................................................................................................................................................40
Emergency ...........................................................................................................................................................................43
Cloud Backup .....................................................................................................................................................................43
BACnet ...................................................................................................................................................................................44
Settings ..............................................................................................................................................................................44
API Integrations .................................................................................................................................................................47
Instructions to Integrate ....................................................................................................................................................47
Scenes ...................................................................................................................................................................................49
Create a Scene ..................................................................................................................................................................49
Control and Monitor .........................................................................................................................................................52
Runtime Status ..................................................................................................................................................................55
Fixture Sensor Gets Connected .......................................................................................................................................55
Configure the Hub ............................................................................................................................................................57
Firmware Update ...............................................................................................................................................................57
Ethernet Settings ...............................................................................................................................................................58
Wi-Fi Settings ....................................................................................................................................................................59
Time & Date / Location .......................................................................................................................................................60
Accessing Other Hubs on the Wired Network .................................................................................................................60
Hub Support File ................................................................................................................................................................61
Reset Passwords and Settings .........................................................................................................................................62
Security Log ........................................................................................................................................................................63
Security Certificates ........................................................................................................................................................64
Vive Vue .................................................................................................................................................................................65
Lutron Contact Numbers ...............................................................................................................................................66
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What is a Vive system?
The Lutron Vive system is a simple and scalable wireless lighting control solution for new and existing commercial buildings. Some of the many benefits of a Vive system are:
• Flexibility needed to design a building
• Wireless technology simplifies installation and reduces callbacks
• Maximize productivity and building performance
• Dependability and confidence that the system will work from the start and will keep working
• Visible and traceable energy savings control and monitoring
Components
Vive wireless hubLutron Vive app Fixture mountCeiling mount
Emergency PowPak controller
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Radio Powr Savr occupancy / vacancy sensor
Radio Powr Savr daylight sensor
Pico remote control
Wallbox mount
Maestro Wireless dimme r / switch
Integral fixture control
PowPak controller with J-box
Maestro Wireless dimmer/ switch with sensor
PowPak wireless fixture controller with fixture sensor
Wireless receptacle
PowPak fixture sensor
Dimming module
Installation / Wiring
For directions on how to install Vive devices, refer to the installation instructions included with the product. This guide is based on the premise that all devices are already properly installed and wired.
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Lutron Vive App
The Lutron Vive app is available for download on iOSR and AndroidT devices. The app is compatible with Vive hub software version 1.5 and newer. Older versions of hub software must be upgraded before using the Vive app.
1. Download the app from the App Store or the Google PlayT store.
2. Launch the app and follow the instructions to create a myLutron account. If you already have a myLutron account, enter the account credentials into the app.
3. Verify your email address and login to your account.
4. Create a project in the app and add Vive hubs to the project. The
app provides a consolidated view of all projects and every hub within a project. The app allows an installer to activate the extended warranty and “hand off” a project to the customer.
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When a project is handed off to the customer, an e-mail that contains the project details will be sent to the customer. The customer will be able to access the project, view the hubs, and see other details related to the project.
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Initial Configuration
The Vive software is used to program the Vive wireless hub (known as “hub” hereafter). A hub can be accessed via Lutron Vive app or a web browser (Google ChromeT browser or Safari application program recommended).
If the Vive app is used, follow the instructions in the app to create a project and add hubs to it. Multiple users can be invited to a project and can access and collaborate on a project from different devices.
Note: The hub can be programmed by connecting a smart device (e.g., phone, tablet, or laptop) to the built-in Wi-FiR chip of the hub. There is no requirement to connect to external or building Wi-Fi networks.
Connect to the Hub (via browser)
1. Enable the Wi-Fi connection on the smart device.
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2. Navigate to the list of available networks. When in range of the hub, you should see a network name similar to “Vive-017d20b9”. The text that follows “Vive” in the network name is the serial number of the hub. Connect to this network.
Set Up Wi-Fi Connection (via browser)
1. Open a web browser and type “vive.lutron.com” into the address bar. An image of the hub will appear and the antenna on the hub that you are connected to will flash white. If this is not the correct hub, return to the list of Wi-Fi networks and choose a different network. Once you have found the correct hub, tap “Yes, setup this hub”.
Note: If you want to set up the hub via the app, follow instructions in the app to set up a project and add hubs.
2. Tap the current name of the hub and rename it (e.g., Vive_floorOne). This will be the Wi-Fi network name of this hub. A good descriptive name will help you and others identify this hub later.
3. Tap “Next”.
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Initial Configuration (continued)
4. Type in a secure password for the Wi-Fi network and tap “Done”.
A strong password is required to keep the account secure.
A password must:
a. be at “Medium” strength or higher.
b. contain at least 8 characters.
c. NOT contain these characters:
Follow the guidelines below to create a secure password.
• Increase the length of the password.
• Include both uppercase and lowercase letters.
• Add numbers or special characters.
Note: Tap “Show” or “Hide” to view or hide the password you are typing.
‘x’ “x”
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5. Record the password in a secure location.
6. The hub will apply these settings and will disconnect from the
smart device. Go back to the Wi-Fi settings screen on the smart device and connect to the hub network using the Wi-Fi name and password you just created.
7. Return to the web browser and tap “Vive”. You will be presented with a short tutorial on the Vive software. After reviewing the screens, tap “Get Started”.
8. You will be directed to the main dashboard of the Vive software.
You can start creating the system by following the steps in the Commissioning section of this guide.
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Create a Password for the Hub
Optional: Lutron recommends creating an additional password for the hub. This increases security and is required to access the application over a wired network.
1. From the main dashboard in the Vive software, tap “ ” and then tap “Set Hub Sign In Password”.
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2. Enter a secure password for the hub and tap “Save”.
A strong password is required to keep the account secure.
A password must:
a. be at “Medium” strength or higher.
b. contain at least 8 characters.
c. NOT contain these characters:
Follow the guidelines below to create a secure password.
• Increase the length of the password.
• Include both uppercase and lowercase letters.
• Add numbers or special characters.
Note: Tap “Show” or “Hide” to view or hide the password you are typing.
3. Record the password in a secure location.
‘x’ “x”
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Commissioning
The Vive system uses wireless signal strength measurements to make adding fixtures to an area as quick and efficient as possible. To take advantage of this technology, ensure that you are physically in the room to be programed when performing these steps.
Create an Area
An area is a room or space in the building (e.g., conference room, office, or hallway).
1. From the main dashboard in the Vive software, tap “Rooms/Areas”.
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2. Select “Add a room or area” and name the area.
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Commissioning (continued)
Add Devices
Add a Pico Remote Control and Assign Devices
1. Select “Pico” as the type of device you want to add.
Note: You may choose to start with any device. You can even start with a device that is not shown by selecting “I don’t have any of these devices in my area”. The following steps are based on using a Pico remote control.
2. Press and hold the bottom button on a Pico remote control for
10seconds until the screen says “Adding device”.
Note: You do not need to select the correct Pico remote control model number before pressing the button. When you press the button, the software will automatically recognize what model you are using. The images in the software are a guide and may not illustrate the exact model you are using.
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3. Tap “Continue” on the “Finding Lights / Devices” illustration. This
illustration will appear when adding the first device.
The software will find lights / devices nearby. You will be presented with a list of devices that is ordered based on the strength of the wireless signal. The devices closest to the Pico remote control will appear at the top of the list. The serial number is the default name for that device. The name can be changed later.
Note: Any lights / devices manually assigned (button press method) to this Pico remote control will appear in the list as “Not added to hub” and will need to be added. If the lights / devices are controlled by any other controlling device (e.g., sensors), then they will need to be reassigned to those devices via the hubvacancyva.
Note: The “Continue searching...” button can be used to reveal more loads that may be farther away from the Pico remote control. Tap this button if the devices do not appear in the list.
Note: In very large rooms (e.g., open office) you may need to move around the space and tap “Start new search” several times to capture all of the devices.
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Commissioning (continued)
Add Devices (continued)
Add a Pico Remote Control and Assign Devices
(continued)
4. Tap “FLASH” and the load will flash to identify the device. If this is the desired device, tap “+”. Repeat this step for each device that you want to add to the area.
Note: PowPak receptacle controllers and CCO controllers will not cycle on and off when you tap “FLASH”. Instead, these devices will rapidly flash the LEDs on the front of the PowPak controller.
Note: If you are adding a 4-button 2-group Pico, you can add lights/ devices to one or both groups. These lights/devices will be then be controlled by the Pico group button presses.
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5. Press “Add Tag” to tag a device, light, or control for future reference. When adding controlling devices, these tags will be displayed and the devices will not need to be flashed again for identification.
Tags are flexible and can be used in any way desired. They can be used to name new areas. Examples of tags are “Sales Area”, “Front Row”, and “Conference Room”.
6. A Pico remote control can control devices in multiple areas. To add a device from another area, tap “Show lights / devices in other rooms / areas...”. Select the desired area and tap “+”.
Note: The Pico wireless control must be located within 30ft (9m) through walls or 60ft (18m) line-of-sight of all devices that it is controlling.
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Commissioning (continued)
Add Devices (continued)
Add a Pico Remote Control and Assign Devices
(continued)
7. For each device added, enter the total wattage of the load(s) in the
appropriate “Wattage (W)” field. This is required to obtain the most accurate energy reporting via the Vive software or BACnet.
Note: The Vive software will automatically report energy usage for fixtures with a PowPak fixture controller. Vive Integral Fixture Controls may also report energy usage automatically. Check the Vive Integral Fixture Control product specification for more details.
Note: The wattage for PowPak receptacle controllers cannot be entered since the wattage can change over time based on what is plugged into the receptacle.
Note: The energy savings reported is instantaneous only. If historical energy reporting is needed, a premium hub with BACnet should be configured to work with a BMS. The BMS will store and report historical energy savings data.
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Note: In the case that Vive Integral Fixture Controls were added, it is possible to a enter common wattage for each device. It is also possible to enter the wattage of each device individually by tapping “Set different wattage for each light.”
8. Tap “Next” and rename the Pico remote control.
9. If using a 3BRL Pico remote control, tap “Favorite button programming” to reprogram the favorite button to the desired level. You can set all of the loads to the same level or individual levels. The “Preview” button allows you to see the programming live without making any changes.
Note: On 2B, 2BRL, 3B, and 3BRL Pico remote controls, the top and bottom buttons will turn all assigned loads to 100% and 0% respectively. On a 4B Pico remote control, the bottom button turns all assigned loads to 0%. The middle button on a 3B and 3BRL and the top three buttons on a 4B can all be programed to desired preset levels.
Note: The PowPak CCO controller (RMJS-CCO1-24-B) can be programmed like other relay devices (open / close). For PowPak controllers that have both line voltage relays and contact closure outputs (CCOs), the CCO will always mimic the relay and can not be programmed separately.
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Commissioning (continued)
Add Devices (continued)
Add a Pico Remote Control and Assign Devices
(continued)
10. To set the fade duration for the Pico remote control, tap “Fade”. This time specifies the length of the transition between the original and target light levels of the dimmable lights assigned to the Pico remote control.
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11. Extend the wireless range of a Pico wireless control if it is
controlling devices in multiple rooms or lights / devices beyond the normal range. This ensures that far away lights / devices responds to the Pico wireless control.
Note: This feature extends the wireless range of a Pico wireless control to the full range of the hub that it is assigned to. It cannot be used to control devices beyond the range of the hub.
Note: A hub will automatically extend the range of Pico wireless controls if they fall under a recommended category; however, you may choose to disable the range extension feature.
Note: A maximum of 15 Pico wireless controls can have their range extended.
12. In a new room, if you have added multiple fixtures with sensors
to the Pico control, or a wireless daylight sensor, then you will be given the option to enable all occupancy sensors to work together. When working together, if any of the sensors detect occupancy, then all lights associated with all of the sensors will turn on.
The option can be changed by tapping on the room, where occupancy settings may be changed.
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Commissioning (continued)
Add Devices (continued)
Add a Sensor and Assign Devices
1. From the “Add device” screen, select the desired sensor type.
2. In a room with an existing wireless occupancy sensor, if you add an additional wireless sensor, then you will be given the option to enable all occupancy sensors to work together. When working together, if any of the sensors detect occupancy, then all lights associated with all the sensors will turn on.
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or
The option can be changed by tapping on the room, where
occupancy settings may be changed.
3. Press and hold the indicated button on the sensor for 10 seconds. The system will perform another wireless signal measurement like it did with the Pico remote control in the previous section.
or
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Commissioning (continued)
Add Devices (continued)
Add a Sensor and Assign Devices (continued)
4. Once the list appears, tap “FLASH” to identify the load and tap “+” to add it.
Any loads already programmed to a Pico remote control are labeled as such. This allows you to quickly identify which devices are already part of the area.
Note: For wireless daylight sensors, the lights can be added to different rows. There can be a different target brightness for different rows of lights.
Note: For safety reasons, PowPak receptacle controllers and PowPak CCO controllers will not flash their relay output when you tap “FLASH”. Instead, these devices will rapidly flash the LEDs on the front of the PowPak controller.
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Note: PowPak receptacle controllers cannot be assigned to a daylight sensor.
Note: If there are many devices in the area, it may be easier to rename them first before adding additional sensors. This allows the fixtures to be identified easier when assigning them to sensors.
5. Enter the total wattage of each load in the appropriate “Wattage (W)” field for each device. This is required to get accurate energy data.
Note: In the case that Vive Integral Fixture Controls were added that do not automatically report energy usage, it is possible to enter a common wattage for them. It is also possible to enter the wattage of each device individually by tapping “Set different wattages for each light.”
6. Tap “Next” and rename the sensor. Tap “Done.”
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Commissioning (continued)
Add Devices (continued)
Add Devices Directly to the Hub
1. Tap “Add Device” at the room’s device screen.
2. Tap “I don’t have any of these devices in my room / area” and then select the desired device.
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3. Press and hold the indicated button for 10 seconds. The screen will show which button to press.
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Commissioning (continued)
Add Devices (continued)
Add Devices Directly to the Hub (continued)
Note: While adding an In-Wall Dimmer/Switch with sensor in the room, additional lights/devices can be assigned to the sensor. The occupancy of lights/devices added to the sensor will be controlled by the sensor; however, the dimmer/switch will not control these additional lights. It will only control its wired lights.
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4. Rename the device and enter the total wattage of each load in the appropriate “Total Wattage (W)” field for each device. This is required to get accurate energy data.
Note: The Vive software will automatically report energy usage for fixtures with a PowPak fixture controller. Nothing needs to be entered for these fixtures. If power for the fixture is not wired through the PowPak fixture controller, the software will report 0 W for that fixture.
Note: If additional devices are added to the sensor of an In-Wall Dimmer/Switch with sensor, then an additional section with that information will display on the device detail screen.
5. Tap “Done”.
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Find Devices not Showing up in Discovery
Device Too Far Away
Sometimes a device cannot be found during the “Finding Lights / Devices” step. Follow the steps below if you are having difficulty finding a device that you would like to add to an area via a Pico remote control or sensor.
1. On the “Select Lights” screen, tap “Start new search”.
2. Move a Pico remote control or sensor close to the device that you are trying to add.
Note: Devices can be wired to multiple loads in an area. Move the Pico remote control or sensor near the device, not the load.
Note: The Pico wireless control must be located within 30ft (9m) through walls or 60ft (18m) line-of-sight of all devices that it is controlling.
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3. Press and hold the indicated button on the Pico remote control or sensor for 10 seconds. The system will perform a wireless signal measurement and the device should be listed.
If you still cannot find the device, check the following:
• Verify that the device has power.
• Ensure that the device is properly wired.
• Sometimes large metal objects can decrease the signal strength of a device making it appear further away. Move to the other side of the room as that may make the device appear closer.
Unsupported Device
If the hub software does not support a specific device, you will get an “Unsupported device” error message when trying to add that device. Follow the steps in the Firmware Update section to update the hub software. Once the hub software has been updated, add the device to the hub.
Devices Set Up Without the Hub
If a light / device was manually assigned (button press method) to a different device (e.g., Pico remote control, sensor), the light / device will be shown in the discovered list but cannot be added until it is restored to factory defaults. To do this, follow the steps on the screen or in the installation instructions (provided with thedevice).
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Rename Devices
1. Tap “Rooms & Areas”, and select the area that contains the device.
2. For lighting controls, expand “Lights” and select the desired device. For PowPak receptacle controllers and CCO controllers, expand “Receptacles and CCO Modules” and select the desired device.
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3. Rename the device and tap outside of the “Name” field to save the changes. A “Saved” confirmation note will be displayed.
Troubleshoot Devices
If a light / device is not behaving as expected, then try the troubleshooting steps mentioned at the device detail screen.
Follow the steps below to navigate to the device detail screen:
1. Tap “Rooms/Areas”, select the area that contains the device.
2. Expand “Lights” and select the desired device.
3. Tap “Troubleshoot” to open screen with troubleshoot instructions.
4. Follow the instructions.
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Programming
Occupancy / Vacancy Sensor Settings
1. Navigate to the area that contains the sensor to be adjusted. Go to “Occupancy” section of the screen and tap “...” and select “Sensor Settings”.
In this menu, there are multiple settings that can be changed. See below for details about these settings.
Status
Use the slider to enable or disable the occupancy / vacancy sensors in that area.
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Sensitivity
Tap “Sensitivity” to adjust the sensitivity of the occupancy / vacancy sensors. These settings will only appear if there is a PowPak fixture controller with a fixture sensor in the area. Sensitivity for a Radio Powr Savr sensor must be set locally on the sensor. Instructions on how to do this will be shown on the software screen.
Note: Sensitivity should be increased if the sensors are not detecting motion (e.g., lights turn off when people are in the room). Sensitivity should be decreased if the sensors are detecting too much motion (e.g., lights do not turn off after the timeout period).
Timeout
Tap “Timeout” to change the occupancy timeout for fixture sensors. These settings will only appear if there is a PowPak fixture controller with a fixture sensor in the area. Radio Powr Savr sensor timeouts must be changed locally on the sensor. Instructions on how to do this will be shown on the software screen.
2. Once the desired settings are changed, tap “Save” on the
respective screen.
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