Lutron QSGRJ-4P-TWH Installation Manual

Control Unit

Please Read

LUTRON

The GRAFIK Eye QS control unit allows for control of both
lights and shades, without interfaces, using a single control
unit. Features include pushbutton scene recall, info screen that
displays energy savings and status, IR receiver, astronomic
timeclock, contact closure input, and engravable backlit
buttons that are easy to find and operate.

Model Numbers: QSGRJ-3P, QSGRJ-4P, QSGRJ-6P

QSGR-3P, QSGR-4P, QSGR-6P

120 V~ 50/60 Hz 220 – 240 V~ 50/60 Hz
Unit Capacity (watts) 2000 W 3000 W
MLV
Zone Capacity (watts) 25 – 800 W 40 – 1200 W
MLV 25 – 800 VA /25 – 600 W 40 – 1200 VA /40 – 960 W

See pages 6 and 7 for IEC PELV/NECR Class 2 ratings.

2000 VA /1600 W 3000 VA /2400 W

Quick Installation and
Operation Guide

Contents

Features and Functions of the GRAFIK Eye QS Control Unit . . . . . . . 2

Wiring the GRAFIK Eye QS Control Unit

Overview of Line Voltage/Mains Wiring . . . . . . . . . . . . . . . . . .3

Line Voltage Wiring Details . . . . . . . . . . . . . . . . . . . . . . . . 4

Overview of IEC PELV/NECR Class 2 Wiring . . . . . . . . . . . . . . . . 6

QS Link Control Wiring Details. . . . . . . . . . . . . . . . . . . . . . . 7

Completing Installation of the GRAFIK Eye QS Control Unit . . . . . . . 8

Programming Mode

Entering and Exiting Programming Mode . . . . . . . . . . . . . . . . . 9

Navigating Menus in Programming Mode . . . . . . . . . . . . . . . . . 9

Wireless Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

FCC Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Zone Setup

Assigning Load Types . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Assigning Non-Dim Load Types . . . . . . . . . . . . . . . . . . . . . 11

Setting Load Types . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Scene Setup

Setting Zone Levels, Fade Rates, and Shade Group Actions . . . . . . 13

Occupancy Sensor Setup . . . . . . . . . . . . . . . . . . . . . . . . 14

Scene Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Configuring Occupancy Sensor Settings (optional) . . . . . . . . . . . 16

Pico Wireless Control Setup

Associating with a GRAFIK Eye QS Wireless Control Unit . . . . . . . . 17

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Contact Information . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

For additional features and advanced functions, see the complete installation
and operation guide at www.lutron.com/qs

English

For California residents only:
The batteries in these devices contain Perchlorate Material;
special handling may apply. For more information visit
www.dtsc.ca.gov/hazardouswaste/perchlorate

Features and Functions of the GRAFIK Eye QS Control Unit

Hinged faceplate

Zone numbers

Info screen

Displays status or programming
functions

Master buttons

Temporarily raise and lower
lighting levels on unit

Zone raise/lower

buttons

Zone LEDs display current

lighting zone levels

Optional Shade

button groups

Preset and raise/lower buttons

with integral LEDs (maximum of

3 button groups)

Lower hinged faceplate

OK

OK button

Used for programming

Timeclock button

Displays current timeclock info

Infrared receiver

For handheld remote use

Scene buttons

With integral scene
indicator LEDs

USB Receptacle for PC programming: Micro* or Mini B

* To access micro USB receptacle, pull down

to remove lower hinged faceplate.

For additional information, see the complete installation and operation guide at www.lutron.com/qs

GRAFIK Eye QS Control Unit Quick Installation and Operation Guide

2

Wiring the GRAFIK Eye QS Control Unit:

1234

12

ABC

123456LN

123456LN

Overview of Line Voltage/Mains Wiring

Line Voltage/Mains Cables and Load Wiring

Terminal labels:

L: Hot/Live
N: Neutral

: Ground

1– 6: Dimmed/Switched line voltage outputs

12 AWG (4.0 mm

2

) each terminal

120 – 127 V~

or
220 – 240 V~
Distribution Panel

* For a complete list of approved dimmable LEDs, please visit www.lutron.com/dimcflled or

call 1.844.LUTRON1.

For additional information, see the complete installation and operation guide at www.lutron.com/qs

GRAFIK Eye QS Control Unit Quick Installation and Operation Guide

Dimmable LED bulb*

Load controlled by
power module or
interface

Power module or interface

3

Wiring the GRAFIK Eye QS Control Unit (continued): Line Voltage Wiring Details

• Use properly certified cable for all line
voltage/mains cables.

• Proper short-circuit and overload
protection must be provided at the
distribution panel. You can use up to a
20 A circuit breaker for your installation.

• Install in accordance with all local and
national electrical codes.

• IEC PELV/NECR Class 2 terminals may
be temporarily unplugged for ease of IR,
occupancy sensor, and control wiring.

• Notice: Risk of damage to unit. Do not
connect line voltage/mains cable to
IECPELV/NECR Class 2 terminals.

Step 1: Install wallbox.

Mount a 3½ in (89 mm) deep 4-gang
U.S. wallbox on a dry, flat indoor surface
that is accessible and allows for system
programming and operation. Allow at
least 4½ in (110 mm) clearance above
and below the faceplate to ensure proper
heat dissipation. Allow 1 in (25 mm) for
faceplate overhang on all sides.

Note: 4-gang wallbox available from

Lutron; P/N 241400.

Faceplate overhangs wallbox
on all sides;
allow 1 in (25 mm)

LUTRON

1

⁄2 in (110 mm)

4

LUTRON

Step 2: Test load wiring.

• Turn power OFF at the circuit breaker or
fuse box.

• Connect a standard light switch between
the live lead and load wire to test the
circuit.

• Turn power ON and check for short or
open circuits. If load does not operate, the
circuit is open. If the circuit breaker trips
(fuse blows or opens), a load short may
exist. Correct short or open circuits and
test again.

Step 3: Check control unit wiring.

• Earth/ground terminal connection must
be made as shown in line voltage wiring
diagrams.

• Do not mix different load types on the
same zone.

• Follow all local and national
electrical codes when installing
IECPELV/NECR Class 2 wiring with line
voltage/mains wiring.

WARNING! Shock hazard. May
result in serious injury or death.
Always turn off circuit breaker or

Hot/Live Switch

remove main fuse from power line
before doing any work. Before
connecting the loads to the

Load

Neutral

For additional information, see the complete installation and operation guide at www.lutron.com/qs

GRAFIK Eye QS control unit, test
the loads for short-circuits.

GRAFIK Eye QS Control Unit Quick Installation and Operation Guide

4

Wiring the GRAFIK Eye QS Control Unit (continued):
Line Voltage Wiring Details (continued)

Step 4: Connect line voltage and loads
to control unit.

• Strip 5/16 in (8 mm) of insulation off the line
voltage/mains cables in the wallbox.

5/16 in
(8 mm)

• Connect the line voltage/mains, ground,
and load wires to the appropriate terminals
on the back of the control unit.

L: Hot/Live
N: Neutral
: Ground
Terminals 1– 6: Dimmed/Switched

line voltage outputs

The recommended installation torque is

5.0 in-lb (0.6 N∙m) for line voltage/mains
connections and 5.0 in-lb (0.6 N∙m) for the
earth/ground connection.

Note: See the zone setup section for a

list of compatible load types and
instructions for programming the
GRAFIK Eye QS control unit to
properly recognize them.

Notice: Risk of damage to unit. GRAFIK Eye QS control units must be installed by a
qualified electrician in accordance with all applicable regulations and building codes.
Improper wiring can result in damage to control units or other equipment.

Note: To avoid overheating and possible damage to equipment, do not install control units
to dim receptacles, motor-operated appliances, or fluorescent lighting not equipped with
Lutron Hi-lume, Eco-10, Tu-Wire, electronic dimming ballasts, or other devices approved
for your location. In dimmed magnetic low-voltage circuits, you can prevent transformer
overheating and failure by avoiding excessively high current flow. Do not operate control
units with any lamps removed or burned out; replace any burned out lamps immediately;
use only transformers that incorporate thermal protection or fused primary windings.
Control units are designed for residential and commercial use, for indoor use only.

For additional information, see the complete installation and operation guide at www.lutron.com/qs

GRAFIK Eye QS Control Unit Quick Installation and Operation Guide

5

1234

12

ABC

123456LN

12

ABC

N H123456

12

Wiring the GRAFIK Eye QS Control Unit (continued):

12

Overview of IEC PELV/NECR Class 2 Wiring

IR Wiring

18 AWG (1.0 mm2) each terminal

From external IR connection
(by others)

Contact Closure Input Wiring

24 V- 50 mA
For settings, see the full installation
and operation guide at
www.lutron.com/qs

Example:
Occupancy sensor
(maximum 1)

Signal
+V Input
Circuit Common

LUT-ELI-3PH

Example:
Emergency lighting interface (maximum 1)

Note: The GRAFIK Eye QS control unit must be

powered by a Normal/Emergency distribution
panel for proper ELI operation. Refer to the
LUT-ELI-3PH Installation Guide for the complete
wiring diagram.

12

ABC

18 AWG (1.0 mm2)
each terminal

ABC

1: IR DATA
2: IR COM

A: CCI SIG
B: 24 V­C: CCI COM

A: CCI SIG
B: 24 V­C: CCI COM

QS Link Control Wiring

24 V- 100 mA

Common and power (terminals 1 and 2):

Two 18 AWG (1.0 mm2) each terminal (for link < 500 ft/153 m)
Two 12 AWG (4.0 mm2) each terminal (for link 500 – 2000 ft/153 – 610 m)

To control stations, shades,
or other GRAFIK Eye QS
control units

Data (terminals 3 and 4):

Twisted, shielded pair 22 AWG (0.5 mm2) each terminal

Note: Use appropriate wire connecting devices as specified by local codes.

For additional information, see the complete installation and operation guide at www.lutron.com/qs

GRAFIK Eye QS Control Unit Quick Installation and Operation Guide

1234

1: COM
2: 24 V- *
3: MUX
4: MUX

* Do not connect terminal 2

between any GRAFIK EyeQS
control unit and any other
power supply, including another
GRAFIK Eye QS control unit.
The GRAFIK Eye QS control
unit supplies 3 Power Draw
Units (PDUs) on the QS link.
Refer to the QS Link Power
Draw Units specification
submittal (Lutron P/N 369405)
at www.lutron.com for more
information concerning PDUs.

6

Wiring the GRAFIK Eye QS Control Unit (continued):

LUTRON

LUTRON

LUTRONLUTRON

LUTRON

LUTRON

QS Link Control Wiring Details

• System communication uses IEC PELV/NECR Class2
wiring.

• Follow all local and national electrical codes when
installing IECPELV/NECR Class 2 wiring with line
voltage/mains wiring.

• Each terminal accepts up to two 18 AWG (1.0 mm2)
wires.

• Total length of control link must not exceed 2000 ft
(610 m).

• Make all connections in the control unit’s wallbox.

• Wiring can be T-tapped or daisy-chained.

• IEC PELV/NECR Class 2 24 V- 150 mA.

System Limits

The QS wired communication link is limited to

100devices or 100zones.

The GRAFIK Eye QS control unit supplies 3 Power

Draw Units (PDUs) on the QS link. Refer to the QS
Link Power Draw Units specification submittal (Lutron
P/N 369405) for more information concerning PDUs.

T-Tap Wiring Example

GRAFIK Eye QS

control unit

QS smart

power

panel

LUTRON

Sivoia QS

shade/drape

LUTRON

Daisy-Chain Wiring Example

GRAFIK Eye QS

control unit

LUTRON

LUTRON

seeTouch QS

LUTRON

Sivoia

QS

shade/

drape

wallstation

LUTRON

LUTRON

QS smart
power panel

GRAFIK Eye QS

control unit

LUTRON

seeTouch QS

wallstations

LUTRON

LUTRONLUTRON

LUTRON

Wire Sizes (check compatibility in your area)

QS Link Wiring Length Wire Gauge Lutron Cable Part Number

Less than 500 ft (153 m)

Up to 2000 ft (610 m)

Power (terminals 1 and 2); 1 pair 18 AWG (1.0 mm
Data (terminals 3 and 4); 1 twisted, shielded pair 22 AWG (0.5 mm
Power (terminals 1 and 2); 1 pair 12 AWG (4.0 mm
Data (terminals 3 and 4); 1 twisted, shielded pair 22 AWG (0.5 mm

2

)

2

)

GRX-CBL-346S (non-plenum)

2

GRX-PCBL-346S (plenum)

)

GRX-CBL-46L (non-plenum)

2

GRX-PCBL-46L (plenum)

)

Notes:

• For more information regarding Lutron cable specifications, please see Lutron P/N 369596 and P/N 369597 at www.lutron.com

• For wire runs over 2000 ft (610 m), please contact Lutron Customer Assistance

For additional information, see the complete installation and operation guide at www.lutron.com/qs

GRAFIK Eye QS Control Unit Quick Installation and Operation Guide

7

Completing Installation of the GRAFIK Eye QS Control Unit

1. Mount the control unit in the wallbox as

shown using the four screws provided.
Note: Follow all local and national electrical

codes when installing IECPELV/
NECR Class 2 wiring with line
voltage/mains wiring.

2. Verify installation:

• Restore power.

• Press the top scene button. The LED will
light.

• Press the zone raise and lower buttons.
Make sure the control unit is dimming all
connected loads.

3. Apply the protective overlay to the control
unit.

7.9 in

(200 mm)

3.5 in
(87 mm)

Note: When tightening mounting
screws, make sure that the hinged
cover and faceplate will open fully,
as shown.

3.75 in

(95 mm)

Note: To access
micro USB receptacle,
pull down to remove
lower hinged faceplate.

Wall

Protective overlay
(apply after installation)

For additional information, see the complete installation and operation guide at www.lutron.com/qs

GRAFIK Eye QS Control Unit Quick Installation and Operation Guide

8

Programming Mode

Entering and Exiting Programming Mode

Main menu

Timeclock

Scene setup

Scene 1

Fade time
3 seconds

Navigating Menus in Programming Mode

Master Buttons
The Master buttons allow you to move through the menu

choices. The current choice is highlighted on the info screen.
OK Button
The OK button chooses the current highlighted menu choice.

This will either take you to the next menu or accept a setting you
have selected. When the screen displays a Yes/No question, the
OK button is “Yes”.

Timeclock Button
The Timeclock button functions as a “back” button during

programming mode. Pressing the Timeclock button takes
you back one step in the current menu. Pressing it repeatedly
will eventually return you to the main menu, but will not exit
programming mode. When the screen displays a Yes/No
question, the Timeclock button is “No”.

Entering programming mode:
Press and hold the top and bottom scene

buttons simultaneously for 3 seconds. The
LEDs in the scene buttons will scroll from
top to bottom, confirming that you are in
programming mode, and the info screen will
display the main menu.

Exiting programming mode:
Press and hold the top and bottom scene

buttons simultaneously for 3 seconds. The
info screen will go to Scene 1.

Master buttons

OK

OK button

Timeclock (back) button

Press and hold the top and
bottom buttons for 3 seconds
to enter or exit programming
mode

For additional information, see the complete installation and operation guide at www.lutron.com/qs

GRAFIK Eye QS Control Unit Quick Installation and Operation Guide

9

Wireless Mode

Many models of the GRAFIK Eye QS control unit support wireless communication with

other Lutron products. This feature allows for easy integration of wireless sensors, keypads,
remotes, and shades for single-room wireless applications, as well as compatibility with
other Lutron wireless systems such as RadioRA 2. (See the RadioRA Setup Guide; Lutron
P/N 044254.)

Units supporting wireless communication are labeled “GRAFIK Eye QS Wireless” on the

front label of the unit.

The wireless feature of the GRAFIK Eye QS Wireless control unit has 3 modes of operation.

• Disabled: Use for wired-only systems.

• Enabled (30 minutes): The GRAFIK Eye QS Wireless control unit will respond to any

programming commands from nearby Lutron QS wireless (and compatible) products. The
GRAFIK Eye will automatically revert to “Ignore Programming” mode if there is no activity
for 30 minutes.

• Ignore Programming (default): The GRAFIK Eye QS Wireless control unit will only respond

to normal operation commands from wireless devices associated while in Enabled mode.

Changing the wireless mode of the GRAFIK Eye QS Wireless control unit:

1. Enter programming mode.

Main menu

Shade labels

Wireless Mode

Wireless Mode

Enabled

Saved

Saved

2. Use the Master buttons to highlight “Wireless Mode” and press the
OK button to accept.

3. Use the Master buttons to highlight the desired wireless mode, and
press the OK button to accept.

4. The info screen will display a confirming “Saved” message.

5. Exit programming mode.

Notes:

• The wireless signal has a range of 30 ft (9 m) through standard
construction or 60 ft (18 m) line of sight.

• When used within a RadioRA 2 system, the wired QS link on the
GRAFIK Eye QS control unit is disabled, and certain features that
do not pertain to RadioRA 2 are not accessible.

Master

OK

FCC Information

Changes or modifications not expressly approved
by Lutron Electronics Co. could void the user’s
authority to operate this equipment.
Note: This equipment has been tested and
found to comply with the limits for a Class B
digital device, pursuant to Part 15 of the FCC
rules. Operation is subject to the following: (1)
This device may not cause harmful interference,
and (2) this device must accept any interference
received, including interference that may cause
undesired operation.
These limits are designed to provide
reasonable protection against harmful interference
in a residential and commercial installation. This
equipment generates, uses, and can radiate
radio frequency energy and, if not installed and
used in accordance with the instructions, may
cause harmful interference to radio or television
reception. However, there is no guarantee
that interference will not occur in a particular
installation. If this equipment does cause harmful
interference to radio or television reception, which
can be determined by turning the equipment off
and on, the user is encouraged to try to correct
the interference by one or more of the following
measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment
and receiver.

• Connect the equipment into an outlet on a
circuit different from that to which the receiver is
connected.

• Consult the dealer or an experienced radio/TV
technician for help.

buttons

OK
button

Timeclock
(back)
button

For additional information, see the complete installation and operation guide at www.lutron.com/qs

GRAFIK Eye QS Control Unit Quick Installation and Operation Guide

10

Zone Setup

OK

1 2 3 4 5 6

Assigning Load Types

Main menu

CCI Setup

Zone setup

Zone Setup

Load Type

Non-Dim Load Type

Load Type

Set zones

Saved

1. Enter programming
mode.

2. Use the Master
buttons to highlight
“Zone setup” and
press the OK button
to accept.

3. Use the Master
buttons to highlight
“Load type”. Press
the OK button to
accept. See “Setting
Load Types” table
on the next page.

4. Use the zone
raise/lower buttons
to choose the
load type for that
zone. See the list
on the next page
for supported load
types. Press the OK
button to accept.

5. The info screen will
confirm that your
load type has been
saved.

6. Exit programming
mode.

Master

OK

buttons

OK
button

Assigning Non-Dim Load Types

Zones assigned to non-dim loads have three available configurations:

Main menu

CCI Setup

Zone setup

• LOFO: Last On, First Off

• FOFO: First On, First Off

• FOLO: First On, Last Off

• LOLO: Last On, Last Off

• 60/40: On at 60%, off at 40%

Zone Setup

Load Type

Non-Dim Load Type

In scenes including dim and non-dim load types, if set
up as “First” On/Off, non-dim loads will toggle before dim
loads; if set up as “Last” On/Off, dim loads will toggle
before non-dim loads.

1. Enter programming mode.

2. Use the Master buttons to highlight “Zone setup” and
press the OK button to accept.

Load Type

Set zones

3. Use the Master buttons to highlight “Non-Dim Load
type”. Press the OK button to accept. See “Setting Load
Types” table on the next page.

4. Use the zone raise/lower buttons to choose the non-dim
load type for that zone. (Zones not programmed as
non-dim will be displayed as Unaffected.) Press the OK
button to accept.

Saved

5. The info screen will confirm that your load type has been
saved.

6. Exit programming mode.

Use the
zone
raise/lower
buttons
to choose
the load
type for
that zone.

For additional information, see the complete installation and operation guide at www.lutron.com/qs

GRAFIK Eye QS Control Unit Quick Installation and Operation Guide

11

Zone Setup (continued)

LUTRON

Setting Load Types

Direct control via
GRAFIK Eye QS
control unit

LUTRON

Fixture load type

Incandescent Incandescent Power module
LED Incandescent* Power module
MLV (magnetic low-voltage) MLV Power module
ELV (electronic low-voltage) — Power module
Hi-lume/Eco-10 ballast — Fluorescent module
Hi-lume 2-wire LTE LED

driver

Zones
1 – 6

* Use incandescent load type unless otherwise specified in the LED product selection tool available at

www.lutron.com/ledtool

Hi-lume 3-wire L3D LED
driver

0 –10 V — Fluorescent module
Non-dim lighting loads Non-dim Non-dim
Neon/Cold cathode
Tu-Wire Tu-Wire Tu-Wire
Advance Mark X Tu-Wire Tu-Wire
DMX — DMX
RGB/CMY DMX — RGB/CMY DMX
Cree LR4/LR6 LED Cree LR4/LR6 LED Fluorescent module

Choose this load type from the menu on the

GRAFIK Eye QS control unit:

Fluorescent module —

— Fluorescent module

Neon, CC Neon, CC

Control via
power module
or interface

LUTRON

Power

module or

interface

Load Type Notes

• All electronic low-voltage (ELV) lighting
used with an interface must be rated for
reverse phase control dimming. Before
installing an ELV light source, verify with the
manufacturer that their transformer can be
dimmed. When dimming, an ELV interface
(e.g., PHPM-PA-DV-WH) must be used
with the control unit.

• For all DMX or RGB/CMY DMX lighting, an
external DMX interface (e.g., QSE-CI-DMX)
must be used with the control unit.

• Maximum total lighting load for Lutron
Tu-Wire and Advance Mark X electronic
dimming ballasts (120 to 127 V~ only)
must not exceed 6 A per zone or 16 A per
unit.

• Maximum total lighting load for LTE LED
drivers must not exceed 10 LED drivers per
zone or 26LED drivers per unit.

Zone ratings:

• Not all zones must be connected; however,
connected zones must have a minimum
load:

120 – 127 V~: 25 W

220 – 240 V~: 40 W

• Maximum zone loads:

120 – 127 V~: 800 W

220 – 240 V~: 1200 W

• Maximum total lighting load for magnetic
low-voltage (MLV) varies by input voltage:

120 – 127 V~: 800 VA / 600 W
220 – 240 V~: 1200 VA / 960 W

For additional information, see the complete installation and operation guide at www.lutron.com/qs

GRAFIK Eye QS Control Unit Quick Installation and Operation Guide

12

Scene Setup

OK

OK

Setting Zone Levels, Fade Rates, and Shade Group Actions

Main menu

Timeclock

Scene setup

Scene setup

Levels

Labels

Scene setup

Scene 1

Scene 1

Set zones

3 seconds

Scene 1

Adjust fade
seconds

3

Scene 1

Set shade
Groups

1. Enter programming mode.

2. Use the Master buttons to highlight “Scene setup” and press the
OK button to accept.

3. Use the Master buttons to highlight “Levels” to adjust lighting and/
or shade levels. Press the OK button to accept. Use the Master
buttons to highlight the scene number of your desired scene. Press
the OK button to accept.

4. Set each zone to the desired light level for this scene using the
zone raise/lower buttons. The info screen will display the zone and
percentage as you adjust it.

To set a zone as unaffected, lower the light levels all the way to

off, then hold the zone lower button for 3 seconds. The screen
will display “---” and the three middle LEDs for the zone will be lit
to indicate this zone is unaffected by the scene (the zone will not
change when this scene is initiated).

When all zones are at the desired level, press the OK button to

accept.

5. Use the Master buttons to set the fade time for this scene. Press
the OK button to accept.

6. Note: This step is applicable only if you have shades on your
system. If you do not have or do not wish to set shade groups for
this scene, press the OK button to skip this step.

Set each shade group to the desired level for this scene. When

all shade groups are at the desired level, press the OK button to
accept.

For shade programming, see the full installation and operation

guide at www.lutron.com/qs.

7. The info screen will confirm that your scene has been saved.

8. Exit programming mode.

Master

OK

buttons

OK
button

Timeclock
(back) button

Shade
button group

Saved

For additional information, see the complete installation and operation guide at www.lutron.com/qs

Zone raise

Zone lower

GRAFIK Eye QS Control Unit Quick Installation and Operation Guide

13

Occupancy Sensor Setup

Associating wireless occupancy sensors and GRAFIK Eye QS Wireless control units
(for wireless enabled units only):

Main menu

Zone Setup

Sensor Setup

Sensor Setup

Add wireless sensors

Daylight

Add wireless sensors

Initiate association
of sensors

Occupancy

xxxx-xxxx

Press OK to Save

*Assigned*

Saved

1. Make sure the wireless mode of the GRAFIK Eye QS control unit is

“Enabled”.

2. Enter programming mode.

3. Use the Master buttons to highlight “Sensor setup” and press the

OK button to accept.

4. Use the Master buttons to highlight “Add wireless sensors” and

press the OK button to accept.

5. Press and hold the “Lights Off” button (g on some sensors) on the

occupancy sensor for 6 seconds. The lens will start flashing and the
info screen on the GRAFIK Eye QS Wireless control unit will display
the sensor’s serial number.

6. Press the OK button on the GRAFIK Eye QS control unit.

A screen will confirm that the sensor has been assigned.
(To disassociate a wireless occupancy sensor from the GRAFIKEye
QS control unit, Refer to the Radio Powr Savr occupancy sensor
install guide to return the sensor to its “out-of-box” functionality.
Doing so will remove its programming from the GRAFIK Eye QS
control unit.)

7. Repeat the above steps for all desired sensors.

8. Exit programming mode.

Associating wireless occupancy sensors through

QS Sensor Modules (QSM):

1. Press and hold the “Program” button on the QSM for 3 seconds

to enter programming mode. There will be 1 audible beep and the
Status LED will begin flashing. The info screen on the GRAFIKEye
QS control unit will display that the QSM is in programming mode.

2. Press and hold the “Lights Off” button (g on some sensors) on the

occupancy sensor for 6 seconds. There will be 3 audible beeps
from the QSM to verify association.

3. Press and hold the “Program” button on the QSM for 3 seconds to

exit programming mode.

Note: The wireless signal has a range of 30 ft (9 m) through

standard construction or 60 ft (18 m) line of sight.

OK

Radio Powr Savr

Occupancy Sensors

Master
buttons

OK
button

Timeclock
(back) button

Press and hold “Lights Off”
or g button to associate/
disassociate

“Program” button

QS Sensor Module (QSM)

For additional information, see the complete installation and operation guide at www.lutron.com/qs

GRAFIK Eye QS Control Unit Quick Installation and Operation Guide

14

Occupancy Sensor Setup (continued)

Scene Mode

This step allows you to assign up to four occupancy sensors to the GRAFIK Eye QS

control unit.

Occ Sensor

Setup

Labels

Searching

Saved

Sensor x/y

xxxxxxxx
yyy-yyyy

RF

Assignment

Assign

Unassign

Selecting Sensors

1. If not already done, associate occupancy sensors and set to

“Scene Mode”.

2. Use the Master buttons to highlight “Setup” and press the

OK button to accept. The info screen will display “Searching” while
the unit detects available occupancy sensors.

3. Use the Master buttons to scroll through the list of available

occupancy sensors. When the desired sensor is displayed, press
the OK button to select it. Then choose “Assign” or “Unassign”
from the following menu and press OK. Once a sensor has been
assigned, it will appear with an asterisk (*) in the sensor list. Repeat
for additional sensors.

Note: If wireless sensors are not found, verify that they are

associated correctly.

Setting the Sensor Action

1. Press the Timeclock (back) button to return to the Occ Sensor

screen. Use the Master buttons to highlight “Actions” and press the
OK button. By default, the occupied scene is set to “No Action”
and the unoccupied scene is set to “Scene Off”.

2. Use the Master buttons to highlight the scene you wish to use for

occupied status and press the OK button to accept. Repeat for the
scene you wish to use for unoccupied status. Press the OK button
to accept.

3. Exit programming mode.

Master

OK

buttons

OK
button

Timeclock
(back) button

*Assigned*

Saved

Sensor *x/y

xxxxxxxx
yyy-yyyy

RF

Occ Sensor

Actions

3 seconds

Setup

Occupied Scene

Scene 1

For additional information, see the complete installation and operation guide at www.lutron.com/qs

Unoccupied Scene

Scene Off

Saved

Saved

GRAFIK Eye QS Control Unit Quick Installation and Operation Guide

15

Occupancy Sensor Setup (continued)

Configuring Occupancy Sensor Settings (optional)

Main menu

Zone Setup

Sensor Setup

Sensor Setup

Daylight

Occupancy

Occ Sensor

Settings

Diagnostics

Settings

Auto Turnoff

Zone Fade

Auto Turnoff

5 minutes

Saved

Saved

Occupancy Sensor Settings

Note: These settings affect all sensors assigned to the

GRAFIKEyeQS control unit.

Grace Period: If the GRAFIKEye QS control unit is transitioning to

an unoccupied state, motion detected within the grace period will
return the lights to the previously occupied level.
Range: 0 – 30 seconds* (default 15 seconds).

Vacancy Delay: An additional time delay after vacancy is detected

and before unoccupied action occurs. Use when occupancy sensor
does not provide sufficient delay.
Range: 0 – 30 minutes (default 0 minutes).

Auto Turnoff: If lights assigned to an occupancy sensor are turned

on manually without the sensor reporting occupancy, the GRAFIK
Eye QS control unit can be set to automatically turn off the lights
after a set time delay. Disable this feature by setting the time delay
to 0 (disabled).
Range: Disabled or 1 – 30 minutes (default Disabled).

Zone Fade: When in Zone Mode, lights can be set to fade to the

unoccupied levels over this period of time.
Range: 0 – 59 seconds; 1 – 10 minutes (default 10 seconds).

Configuring the Sensor Settings:

1. Enter programming mode.

2. Use the Master buttons to highlight “Sensor Setup” and press the

OK button to accept.

3. Use the Master buttons to highlight “Occupancy” and press the

OK button to accept.

4. Use the Master buttons to highlight “Settings” and press the

OK button to accept.

5. Use the Master buttons to highlight the setting you wish to

configure. Press the OK button to accept.

6. Use the Master buttons to adjust the value of the selected setting.

Press the OK button to accept.

7. The info screen will confirm that your setting has been saved.

8. Exit programming mode.

Master

OK

buttons

OK
button

Timeclock
(back) button

* Applicable only to units that ship with firmware version

8.027 and higher. Previous versions support settings
between 15 and 30 seconds.

For additional information, see the complete installation and operation guide at www.lutron.com/qs

GRAFIK Eye QS Control Unit Quick Installation and Operation Guide

16

Pico Wireless Control Setup

OK

Associating with a GRAFIK Eye QS Wireless control unit:

(for wireless-enabled GRAFIK Eye QS control units only)

Pico

Change type?

Press OK

Change type?

Zone

OR

Change type?

Scene

Saved

Saved

1. Make sure the wireless mode of the GRAFIK Eye QS control unit is

“Enabled”.

2. On the Pico wireless control, press and hold the top (on) and

bottom (off) buttons for 3 seconds. The info screen on the GRAFIK
Eye QS control unit will display the Pico wireless control options.
Press the OK button on the GRAFIK Eye QS control unit to select
the desired operation type for the Pico wireless control.

3. Assign the Pico wireless control

a. To assign the Pico wireless control as a zone controller, use

the Master buttons to select “Zone” and press the OK button
to accept. Use the zone raise/lower buttons for a zone to select
a desired preset level, and then press the zone raise and lower
buttons simultaneously for 1 second (until the zone LEDs flash at
the programmed preset level). Repeat for all zones you wish to

control with the Pico wireless control.
OR
b. To assign the Pico wireless control as a scene controller, use the

Master buttons to select “Scene” and press the OK button to

accept. Press and hold the top scene button on the GRAFIKEye

QS control unit for 3 seconds (until the scene LEDs flash).

4. On the Pico wireless control, press and hold the top and bottom

buttons for 3 seconds until the LEDs on the GRAFIK Eye QS
control unit stop flashing.

Note: The wireless signal has a range of 30 ft (9 m) through

standard construction or 60 ft (18 m) line of sight.

Master buttons

OK

OK button

Press and hold the
top scene button for
3seconds to assign Pico
as a scene controller.

Zone LEDs

Zone Raise

Zone Lower

Top/On button

Bottom/Off button

Pico Wireless Control

For additional information, see the complete installation and operation guide at www.lutron.com/qs

GRAFIK Eye QS Control Unit Quick Installation and Operation Guide

17

Troubleshooting

Symptom Possible Causes Solution

Unit does not power up
Unit does not control loads
Circuit breaker is tripping

Zone control does not work
Zone control yields incorrect

results

One or more zones are
always “full on” and zone
intensity is not adjustable

Zone control affects more
than one zone

Faceplate is warm Normal operation Solid-state controls dissipate about 2% of the connected load as heat.

Unit does not allow scene
change or zone adjustments

Cannot program fade time
from “Scene Off”

Integral (direct-wired)
contact closure input does
not work

QS devices on link are not
working

Timeclock events do not
occur

Sunrise or sunset events
do not occur at the correct
time

Circuit Breaker is off Switch circuit breaker on
Miswire Verify wiring to unit and loads
System short circuited Find and correct shorts
System overload Verify zone/unit loading is within ratings (see Zone Setup section)
Miswire Make sure loads are connected to the right zones
Loose or disconnected wire Connect zone wires to loads
Burned out lamps Replace bad lamps
Incorrect load type selected Assign the zone to the appropriate load type (see Zone Setup section)
Dimming limits set incorrectly Adjust High-End/Low-End values (see Zone Setup section)
Miswire Make sure loads are connected to the right zones
Shorted line output Check wiring; if wiring is correct, call Lutron Customer Assistance

No action is required
Unit is in wrong save mode Change to correct save mode
QS device in system has locked the unit Check programming and state of QS devices
Fade time from “Scene Off” is not

programmable; can only program fade
time to “Scene Off”

Miswire Check wiring on contact closure input
Input CCI signal is not received Verify the input device is operating properly
Unit is in wrong CCI mode and/or type Change to correct CCI mode and/or type for your application
Miswire or loose connection on QS link Verify QS link wiring to all devices
QS device is not associated Place the QS device into programming mode, and hold the “Scene 1”

QS device programming is incorrect Verify the functionality and programming on the QS devices
Timeclock is disabled Enable the timeclock
Time/date is not set correctly Set the time/date
Location is not set correctly Set the latitude and longitude of the unit’s location
Holiday schedule is in effect Normal schedule will resume when the holiday ends

Fade time from “Scene Off” is always 3 seconds

button on the GRAFIK Eye QS control unit to associate the two devices

For additional information, see the complete installation and operation guide at www.lutron.com/qs

GRAFIK Eye QS Control Unit Quick Installation and Operation Guide

18

18

Warranty

Contact Information

Lutron Electronics Co., Inc.
One Year Limited Warranty

For a period of one year from the date of purchase, and subject
to the exclusions and restrictions described below, Lutron warrants
each new unit to be free from manufacturing defects. Lutron will,
at its option, either repair the defective unit or issue a credit equal
to the purchase price of the defective unit to the Customer against
the purchase price of comparable replacement part purchased
from Lutron. Replacements for the unit provided by Lutron or, at its
sole discretion, an approved vendor may be new, used, repaired,
reconditioned, and/or made by a different manufacturer.
If the unit is commissioned by Lutron or a Lutron approved third
party as part of a Lutron commissioned lighting control system, the
term of this warranty will be extended, and any credits against the
cost of replacement parts will be prorated, in accordance with the
warranty issued with the commissioned system, except that the
term of the unit’s warranty term will be measured from the date of its
commissioning.

EXCLUSIONS AND RESTRICTIONS

This Warranty does not cover, and Lutron and its suppliers are not
responsible for:

1. Damage, malfunction or inoperability diagnosed by Lutron or
a Lutron approved third party as caused by normal wear and
tear, abuse, misuse, incorrect installation, neglect, accident,
interference or environmental factors, such as (a) use of
incorrect line voltages, fuses or circuit breakers; (b) failure to
install, maintain and operate the unit pursuant to the operating
instructions provided by Lutron and the applicable provisions
of the National Electrical Code and of the Safety Standards of
Underwriter’s Laboratories; (c) use of incompatible devices
or accessories; (d) improper or insufficient ventilation; (e)
unauthorized repairs or adjustments; (f) vandalism; or (g) an act
of God, such as fire, lightning, flooding, tornado, earthquake,
hurricane or other problems beyond Lutron’s control.

2. On-site labor costs to diagnose issues with, and to remove,
repair, replace, adjust, reinstall and/or reprogram the unit or any
of its components.

3. Equipment and parts external to the unit, including those sold
or supplied by Lutron (which may be covered by a separate
warranty).

4. The cost of repairing or replacing other property that is damaged
when the unit does not work properly, even if the damage was
caused by the unit.

EXCEPT AS EXPRESSLY PROVIDED IN THIS WARRANTY,
THERE ARE NO EXPRESS OR IMPLIED WARRANTIES OF ANY
TYPE, INCLUDING ANY IMPLIED WARRANTIES OF FITNESS FOR
A PARTICULAR PURPOSE OR MERCHANTABILITY. LUTRON
DOES NOT WARRANT THAT THE UNIT WILL OPERATE WITHOUT
INTERRUPTION OR BE ERROR FREE.
NO LUTRON AGENT, EMPLOYEE OR REPRESENTATIVE HAS
ANY AUTHORITY TO BIND LUTRON TO ANY AFFIRMATION,
REPRESENTATION OR WARRANTY CONCERNING THE UNIT.
UNLESS AN AFFIRMATION, REPRESENTATION OR WARRANTY
MADE BY AN AGENT, EMPLOYEE OR REPRESENTATIVE IS
SPECIFICALLY INCLUDED HEREIN, OR IN STANDARD PRINTED
MATERIALS PROVIDED BY LUTRON, IT DOES NOT FORM A
PART OF THE BASIS OF ANY BARGAIN BETWEEN LUTRON AND
CUSTOMER AND WILL NOT IN ANY WAY BE ENFORCEABLE BY
CUSTOMER.

IN NO EVENT WILL LUTRON OR ANY OTHER PARTY BE LIABLE
FOR EXEMPLARY, CONSEQUENTIAL, INCIDENTAL OR SPECIAL
DAMAGES (INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR
LOSS OF PROFITS, CONFIDENTIAL OR OTHER INFORMATION,
OR PRIVACY; BUSINESS INTERRUPTION; PERSONAL INJURY;
FAILURE TO MEET ANY DUTY, INCLUDING OF GOOD FAITH OR OF
REASONABLE CARE; NEGLIGENCE, OR ANY OTHER PECUNIARY
OR OTHER LOSS WHATSOEVER), NOR FOR ANY REPAIR WORK
UNDERTAKEN WITHOUT LUTRON’S WRITTEN CONSENT ARISING
OUT OF OR IN ANY WAY RELATED TO THE INSTALLATION,
DEINSTALLATION, USE OF OR INABILITY TO USE THE UNIT OR
OTHERWISE UNDER OR IN CONNECTION WITH ANY PROVISION
OF THIS WARRANTY, OR ANY AGREEMENT INCORPORATING
THIS WARRANTY, EVEN IN THE EVENT OF THE FAULT, TORT
(INCLUDING NEGLIGENCE), STRICT LIABILITY, BREACH OF
CONTRACT OR BREACH OF WARRANTY OF LUTRON OR ANY
SUPPLIER, AND EVEN IF LUTRON OR ANY OTHER PARTY WAS
ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
NOTWITHSTANDING ANY DAMAGES THAT CUSTOMER
MIGHT INCUR FOR ANY REASON WHATSOEVER (INCLUDING,
WITHOUT LIMITATION, ALL DIRECT DAMAGES AND ALL
DAMAGES LISTED ABOVE), THE ENTIRE LIABILITY OF LUTRON
AND OF ALL OTHER PARTIES UNDER THIS WARRANTY ON ANY
CLAIM FOR DAMAGES ARISING OUT OF OR IN CONNECTION
WITH THE MANUFACTURE, SALE, INSTALLATION, DELIVERY,
USE, REPAIR, OR REPLACEMENT OF THE UNIT, OR ANY
AGREEMENT INCORPORATING THIS WARRANTY, AND
CUSTOMER’S SOLE REMEDY FOR THE FOREGOING, WILL BE
LIMITED TO THE AMOUNT PAID TO LUTRON BY CUSTOMER
FOR THE UNIT. THE FOREGOING LIMITATIONS, EXCLUSIONS
AND DISCLAIMERS WILL APPLY TO THE MAXIMUM EXTENT
ALLOWED BY APPLICABLE LAW, EVEN IF ANY REMEDY FAILS ITS
ESSENTIAL PURPOSE.

TO MAKE A WARRANTY CLAIM

To make a warranty claim, promptly notify Lutron within the warranty
period described above by calling the Lutron Customer Assistance
Center at 1.844.LUTRON1. Lutron, in its sole discretion, will determine
what action, if any, is required under this warranty. To better enable
Lutron to address a warranty claim, have the unit’s serial and model
numbers available when making the call. If Lutron, in its sole discretion,
determines that an on-site visit or other remedial action is necessary,
Lutron may send a Lutron Services Co. representative or coordinate
the dispatch of a representative from a Lutron approved vendor to
Customer’s site, and/or coordinate a warranty service call between
Customer and a Lutron approved vendor.
This warranty gives you specific legal rights, and you may also
have other rights which vary from state to state. Some states do
not allow limitations on how long an implied warranty lasts, so the
above limitation may not apply to you. Some states do not allow the
exclusion or limitation of incidental or consequential damages, so
the above limitation or exclusion may not apply to you.
NEC is a registered trademark of the National Fire Protection
Association, Quincy, Massachusetts.

Lutron, )Lutron, Sivoia, Hi-lume, Eco-10, Tu-Wire, RadioRA,
Pico, seeTouch, and GRAFIK Eye are trademarks of Lutron
Electronics Co., Inc., registered in the U.S. and other countries.
Radio Powr Savr is a trademark of Lutron Electronics Co., Inc.
© 2014–2018 Lutron Electronics Co., Inc.

Internet: www.lutron.com
E-mail: [e-mail]

WORLD HEADQUARTERS
USA

Lutron Electronics Co., Inc.
7200 Suter Road, Coopersburg, PA 18036-1299
TEL: [phone]
FAX: [phone]
Customer Assistance: 1.844.LUTRON1

North and South America Customer Assistance

www.lutron.com/support
U.S.A. / Canada: 1.844.LUTRON1
Mexico: +1.888.235.2910
Other countries: +1.610.282.3800

EUROPEAN HEADQUARTERS
United Kingdom

Lutron EA Ltd.
125 Finsbury Pavement, 4th floor
London EC2A 1NQ
United Kingdom
TEL: [phone]
FAX: [phone]
FREEPHONE (UK): 0800.282.107
Customer Assistance: +44.(0)20.7680.4481

ASIAN HEADQUARTERS
Singapore

Lutron GL Ltd.
15 Hoe Chiang Road, #07-03, Tower 15,
Singapore 089316
TEL: [phone]
FAX: [phone]

Asia Customer Assistance

Northern China: 10.800.712.1536
Southern China: 10.800.120.1536
Hong Kong: 800.901.849
Indonesia: 001.803.011.3994
Japan: +81.3.5575.8411
Macau: 0800.401
Singapore: 800.120.4491
Taiwan: 00.801.137.737
Thailand: 001.800.120.665853
Other countries: +65.6220.4666

Lutron Electronics Co., Inc.
P/N 032500 Rev. B 04/2018