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Vive Hub
Power Supply (PS-K-20W-240):
Input: 220–240 V~ 50 / 60 Hz 0.6 A
Output: 24 V- 830 mA
Vive Hub (HKS-): 24-36 V- 350 mA
Model Numbers Description Replacement Parts Description
HKS-0-FM Starter hub, ush-mount adapter and power supply PS-K-20W-240 Vive hub external power supply
HKS-1-FM Vive hub, ush-mount adapter and power supply H-MOUNT-FM Flush-mount installation bracket
HKS-1-SM Vive hub, surface-mount adapter and power supply H-MOUNT-SM Surface-mount installation bracket
HKS-2-FM
HKS-2-SM
Premium Vive hub, ush-mount adapter and power
supply
Premium Vive hub, surface-mount adapter and power
supply
P/N 041637
Please Read Before Installing
Rev A
English
Included Components
Installation Instructions
Vive Hub
Power Supply
U.S. Style
Junction Box
Flush-mount
Adapter (–FM models)
Surface-mount Adapter
and Screws (–SM models)
(2)
Important Notes
General
1. For installation by a qualified electrician in accordance with all local electrical codes.
2. Install the Vive hub where the button and terminal block / wires are not accessible to users in the space.
3. The primary branch circuit must be protected by a 10 A or 16 A breaker (as applicable).
4. The primary wiring must be 1.0 mm
5. If moisture or condensation is evident, allow the product to dry completely before installation.
6. Operate between 0 °C and 40 °C.
7. 0% to 90% humidity, non-condensing.
8. For indoor use only.
Vive Hub
1. Lutron recommends that the Vive hub not be installed above ceiling tiles with a metal backing.
2. Clean the Vive hub with a soft damp cloth only. DO NOT use any chemical cleaners.
3. DO NOT paint the Vive hub.
4. The Vive hub is part of a system and cannot be used to control a load without a compatible system device. Please refer
to the system device(s) instruction sheet or www.lutron.com for installation information.
5. HKS-1, HKS-2 support up to 700 Lutron Wireless devices. HKS-0 supports 75 Lutron Wireless devices. Devices must be
located within 22 m of the Vive hub.
6. Vive hub units should be mounted in the middle of a non-metal ceiling tile or drywall, visible from the inside of the space.
7. Metal ceilings must have a ≥3 mm gap of non-metal material which extends the entire length of the tile on at least one
edge. This is often achieved by foam spacers that are used to prevent tile-to tile rattling.
8. Metal ceilings which are continuous (with no gap) or those that are interlocked, must have a total surface area that is
less than 81 m
intersecting the metal sections.
9. All wireless devices must be within 22 m of the Vive hub. This range applies to both Clear Connect devices and Wi-Fi.
10. A corporate Wi-Fi network can interfere with the Wi-Fi on the Vive hub. Where a corporate Wi-Fi network exists, it is recommended
to connect the Vive hub to the corporate network using the Ethernet connection on the hub and disable the hub’s Wi-Fi.
11. Must be mounted a minimum of 3 m away from Wi-Fi router.
2
for each section. The overall space can be larger as long as there are non-metal sections bordering or
Typical Application
2
to 2.5 mm2 (18 AWG to 14 AWG) and rated for at least 75 ˚C.
Vive Hub
RF Coverage
Private
Private
Private
Office
Office
22 m
Maximum
Office
Conference
Room
Conference
Room
30.5 m
Instructions
Product Overview
(Flush-mount Adapter shown)
Flush-mount
adapter
Ceiling tile
24 V-
Power supply
Vive hub
Installation
Turn OFF power at circuit breaker.
1
WARNING! Shock Hazard. May result in serious injury or
!
death. Turn off power at circuit breaker before installing
the unit.
Installing the Mounting Adapter
2
The Vive hub can be mounted on a variety of ceiling materials (thickness ranging
from 6 mm to 32 mm) with the mounting bracket provided.
Flush-mount adapter Surface-mount adapter
A. Cut a 153 mm diameter mounting hole in the
ceiling to insert the mounting bracket. Please
refer to the Vive Hub Flush-Mount Bracket
Template.
Ceiling Ceiling
153 mm
B. Insert the flush-mount Adapter into the hole and
rotate the three brackets outwards by turning
screws.
Ceiling Ceiling
C. Using a Phillips head screwdriver, hand-tighten
the brackets, clamping the adapter to the ceiling.
DO NOT overtighten.
Ceiling Ceiling
A. Remove installed doors to access
the optional conduit knockouts. The
knockouts provide a connection point for
conduit.
Attach the surface-mount adapter to the
wall or ceiling using the included screws
or appropriate screws that will securely
mount the device.
Note: The provided screws
may not be suitable for
your application.
Ceiling
B. Alternate installation methods: Attach the
surface-mount adapter to a Lutron-supplied
US-style 101.6 mm x 101.6 mm junction box
Junction box
220-240 V~
Wall
Wiring
3
A. Power Supply
1. Ground the junction box in accordance with local codes.
2. Mount the power supply to a Lutron-supplied US-style 101.6 mm x 101.6 mm
junction box The power supply must be mounted within 30 m of the Vive hub.
3. Make wiring connections as shown.
Note: Maintain separation of the power supply PELV output wiring from all other
conductors by a minimum of 6.4 mm or by a non-conductive sleeve or nonconductive barrier.
Brown
(Line)
Blue
(Neutral)
Green / Yellow
(Ground)
Wiring a Lever Operated
Connector
When wiring lever operated
connectors (2 supplied) use 2.5 mm
2
(14 AWG to 12 AWG) solid
to 4.0 mm
or stranded copper wire.
1
3
10 mm
2
Red
(24 V-)
White
(Common)
Supplied US-style
junction box
B. Vive Hub
1. Run the low-voltage wiring from the power supply to the Vive hub. Most
applications will require an additional length of wire to connect the junction box
with the Vive hub. Wiring should be 0.2 mm
2
to 2.5 mm2 (24 AWG to 12 AWG).
2. Wire the Vive hub terminal block. Contact Closure Input 1 (CCI1) is programmed
by default to activate load shed. Closing this input will shed the lighting load by
20% for connected Vive compatible lighting devices.
Note: Terminal blocks are removable for ease of wiring.
Note: Contact Closure Input 2 (CCI2) is for future release functionality.
Ethernet
10/100
LAN
CCI1
COM
CCI2
24 V-
COM
Red
White
Ethernet
Connection
To additional
Contact
Closure
devices
by others
(optional)
To Power
Supply
(required)
3. Connect the Ethernet cable to connect to Building Management Systems, wired
networks, and other Vive hubs.
Attaching the Vive Hub to the Adapter
4
Note: Prior to installing the hub, record the Wi-Fi SSID printed on the label.
Attach the Vive hub into the ceiling-mount adapter by inserting and twisting in a
clockwise direction until the hub locks into place.
Flush-mount adapter Surface-mount adapter
Twist Vive hub until ratcheted flush
with ceiling.
Twist Vive hub until hub clicks
into place.
OR
To
Vive hub
Turn ON power at circuit breaker.
5
Programming
6
The Vive hub can be set-up easily with any Wi-Fi enabled iOS or
Android compatible device.
a. Download the Lutron Vive app.
2
b. Open the app and follow the instructions.
vive.lutron.com
X
LED Feedback
Mode / Error LED Pattern Description
Normal Operation
Software update
Reset to
factory defaults
Recovery
Blinks White once every 10 seconds
Blinks alternately between Blue and White
Blinks alternately between Green and Amber
Solid Blue
Troubleshooting www.lutron.com/vive
Symptom
Forgot password
Cannot connect
over Wi-Fi
Cannot connect
over Ethernet
LED is Off
LED is red
LED is blue
External events
(such as Automatic
Demand Response)
are not triggering
Hereby, Lutron Electronics Co. Inc declares that the radio equipment type HKS-0-FM,
HKS-1-FM, HKS-1-SM, HKS-2-FM, HKS-2-SM, and PS-K-20W-240 are in compliance
with Directive 2014/53/EU.
The full text of the EU declaration of conformity is available at the following internet address:
lutron.com/cedoc
Possible Solutions
• Hold the button on the back of the Vive hub for 20 seconds
or until the LED flashes white.
• Move closer to the Vive hub.
• Verify that the power is connected to the hub.
• Check Wi-Fi settings on the smart device.
• Connect over the Ethernet and verify that the Wi-Fi is
enabled on the hub (see Wi-Fi settings).
• Verify that the power is connected to the Vive hub.
• Verify that the wired Ethernet is connected properly.
• Verify that the Ethernet cable is less than 100 m in length.
• Verify that the power is connected to the Vive hub.
• LED should blink once every 10 seconds if the Vive hub is
powered properly.
• Contact Lutron only if maintained more than 30 seconds or
occurs periodically.
• Contact Lutron.
• Verify the contact closure input 1 is connected.
• Check the programming for contact closure inputs.
Open Office
30.5 m
Lutron EA Ltd | 125 Finsbury Pavement, 4th floor
London EC2A 1NQ, UK
Mounting holes
for junction box
Lutron and Clear Connect are trademarks of Lutron Electronics Co., Inc. registered in the U.S. and other countries. Vive is a trademark of Lutron Electronics Co., Inc.
countries and is used under license. Android, Google Play and the Google Play logo are trademarks of Google Inc.
© 2017 Lutron Electronics Co., Inc.
Limited Warranty:
www.lutron.com/en-US/ResourceLibrary/warranty/Limited%20Comm.pdf
Customer Assistance:
Europe: +44.(0)20.7680.4481
Others: +1.610.282.3800
www.lutron.com/support
App Store is a trademark of Apple Inc., registered in the U.S. and other countries. iOS is a registered trademark of Cisco in the U.S. and other
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