Luraco iROBOTICS 7 PLUS, iROBOTICS 7 User Manual

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Congratulations on your purchase of a new Luraco Medical Massage Chair!
We are pleased that you have chosen Luraco Health & Beauty, LLC for your massage chair purchase. We hope you will enjoy the quality, convenience, and excellent performance of your new Luraco iRobotics 7 PLUS Medical Massage Chair. We know from experience that you will soon be telling your friends and family about the health benefits of using a massage chair at home, and how enjoyable and easy it is to operate the Luraco i7 PLUS massage chair.
Customer Assistance
For assistance with this product, please visit:
www.luracochair.com
Or call Luraco Health & Beauty Customer Care toll-free at
1-800-483-9930 Monday – Friday 8:30 am to 6 pm
To save time, please note your serial number and date of purchase before calling.
© All Rights Reserved. Luraco Health & Beauty LLC. Aug 2018.
www.luracochair.com
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TABLE OF CONTENTS
Page #
I. INTRODUCTION 3 II. IMPORTANT SAFETY INSTRUCTIONS 4
1. When using any electrical mechanism, basic precautions should always be followed. Read all instructions before
using 4
2. Grounding Instructions 6 Medical Warnings 7 Emergency Stop 7 Caution for User 7
III. INSTALLATION INSTRUCTIONS 10
1. Step 1: Unpack the two large packages 11
2. Step 2: Assemble the armrests 11
3. Step 3: Back cushion assembly 12
4. Step 4: Seat cushion and pillow assembly 12
5. Step 5: Connect remote control and other electrical
accessory devices 15
IV. UNDERSTANDING REMOTE CONTROL FEATURES 16
1. Quick Instruction for Remote Main Screen 16
2. Start/Stop the Chair 17
3. Automatic Massage Modes 17
4. Manual Massage Modes 18
5. System Settings 19
6. Bluetooth - Enabled Speaker 21
7. Chair Adjustments 22
8. Health Information 23
V. HEALTHCARE DEVICE (Optional) 24
1. About the Device 24
2. Taking a Measurement 25
VI. TROUBLESHOOTING THE MASSAGE CHAIR 27 VII. WARRANTY INFORMATION 29
1. For Home Use 30
2. For Commercial Use 30
VIII. DISCLAIMERS 33 IX. EXTENDED WARRANTY REGISTRATION 34
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I. INTRODUCTION
iRobotics 7 PLUS: The 7th Generation of The World’s #1 Massage Chair® by Luraco Health & Beauty, LLC.
INNOVATION + QUALITY + LUXURY
In an effort to revolutionize the massage experience, Luraco Health & Beauty LLC, an industry leader in massage chair manufacturing has successfully developed a new model (i7 PLUS) of The World's #1 Massage Chair product line. Bringing together all aspects of innovative technologies, massage therapy techniques, healthcare and entertainment features into one ingenious and comprehensive machine, the iRobotics i7 PLUS is truly the Industry's Best Massage Chair.
Outstanding Features and Patented Technologies:
Luraco Health & Beauty, LLC introduces the next generation of iRobotics, the i7 PLUS as the newest member of the Luraco Family of quality medical massage chairs.
The Only Massage Chair Line that is Researched, Developed and Assembled in USA. All other massage chairs are imported from Asia.
FDA, CE, and UL listed. Built for safety and medicinal benefits.
Most technically up-to-date, fast-responding, heavy-duty, and smart
handheld touch-screen control. Same platform as in Smartphones ­patent granted..
Unique features for up to 5 personal user memory settings so the whole family can enjoy.
6 Sections for Multi-Intensity Massage Controls (Neck, Upper Back, Lower Back, Arms, Calves, and Feet).
5 Levels of Intensity Controls – true 3D – from super soft to super hard.
Independent Rhythm and Speed Controls for Kneading and Tapping
massages.
Pause and Resume buttons (for when the user needs to pause their massage).
High-Quality and powerful Bluetooth Speaker (10 W).
Seven Human-voice command system (English, Vietnamese, Spanish,
German, French, Japanese, and Korean). This chair confirms the commands you give it!
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User height recommendations of 4’7” to 6’7” and weight up to 300 pounds. Accommodates large bodies better than any other chair on the market!
Integrated Blood Pressure and Heart Rate Monitor (optional) – patent pending.
Relax and enjoy an accurate automatic body shape detection which prepares you for the most advanced 3D robotic massage on the market and provides outstanding neck, back and lower body massage techniques. Experience the 3-layer foot and calf massage, full body
heat (back, seat and feet), advanced sole massagers with double rollers and removable foot pads, and body swivel with twist stretching not found on any other massage chair. Comforting acupressure point arm massages and unique stretch program with genuine leather at all massage touch surfaces (Head, Arms,
Shoulders, and Feet). Nine automatic and limitless customizable programs including True Zero Gravity. The Luraco iRobotics 7 PLUS is the most unique chair on the market and the only one made in the USA!
Built for those that expect Luxury, Reliability, Comfort
and Relief
II. IMPORTANT SAFETY INSTRUCTIONS
1. When using an electrical mechanism, basic precautions should always be followed, including the following: Read all instructions before using.
WARNING – To reduce the risk of burns, fire, electric shock,
or injury to persons:
1. The main power switch is marked with international symbols “O”
and “I”. The switch in position “I” means that system is on, and the switch in position “O” means that system is off.
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2. The chair should never be left unattended when plugged in.
Unplug from outlet when not in use and before putting on or taking off parts.
3. DO NOT wear shoes, jewelry, glasses, or watches of any kind.
4. Close supervision is necessary when this appliance is used
near children, invalids, or disabled persons. Keep children away from extended foot support (or other similar parts).
5. Use the chair only for its intended use as described in this
manual. Do not use attachments not recommended by the manufacturer.
6. Never operate the chair if it has a damaged cord or plug, if it is
not working properly, if it has been dropped, damaged, or dropped into water. Return the appliance to an authorized service center for examination and repair.
7. Keep the cord away from heated surfaces.
8. Do not use outdoors.
9. Do not operate where aerosol (spray) products are being used
or where oxygen is being administered.
10. To disconnect, turn power switch to the off position, then
remove plug from outlet.
11. Connect this chair to a properly grounded outlet only. See
Grounding Instructions.
12. Do not remove the back cushion and do not play with roller
mechanism.
13. Do not remove the bottom seat and do not play with actuators.
14. Keep the cord out of heavy traffic areas. To avoid fire hazard,
NEVER put the cord under rugs or near heat generating devices.
15. Always unplug the power cord from the electrical outlet
immediately after use and before cleaning.
16. Always check the volume before using headphones.
17. Do not operate any chair with damaged parts.
18. Any other use not recommended by the manufacturer may
cause electrical shock or injury to persons.
19. Do not touch or re-wire the connectors to the master-box.
20. Do not attempt to repair or adjust any electrical or mechanical
functions on this unit. Doing so will void the warranty.
21. Please be aware that some household PESTS like to get into
electronics. Rodent and bug damages are not the responsibility of Luraco Health & Beauty, LLC. Keep the back cover of the chair free from dirt, dust and household pests.
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After reading this user’s guide, if you have any questions or
comments, please call 1-800-483-9930
or contact our technical support department at support@Luraco.com
or visit our website at
www.LuracoChair.com for more information.
2. Grounding Instructions
This product must be grounded. If there is a malfunction or breakdown, the grounding provides a path of least resistance for electric current to flow, thus reducing the risk of electric shock. This product is equipped with a cord having an equipment-grounding conductor and a grounding plug. The plug must be plugged into an appropriate outlet that is properly grounded in accordance with all local codes and ordinances.
DANGER - Improper connection of the equipment-grounding
conductor can result in a risk of electric shock. Check with a qualified electrician or serviceman if you are in doubt as to whether the product is properly grounded. Do not modify the plug provided with the product, if it does not fit the outlet; have a proper outlet installed by a qualified electrician.
Followed by either instruction a) or b) below:
a) This product is for use on a normal power circuit, and has a
grounding plug that looks like the plug illustrated in sketch A in Figure 1 below. A temporary adapter that looks like the adapter illustrated in sketches B and C may be used to connect this plug to a 2-pole receptacle as shown in sketch B if a properly grounded outlet is not available. The temporary adapter
should be used only until a properly grounded outlet (sketch A) can be installed by a qualified electrician. The
green colored rigid ear, lug, or the like extending from the adapter must be connected to a permanent ground such as a properly grounded outlet box cover. Whenever the adapter is used, it must be held in place by a metal screw.
b) This product is for use on a normal power circuit, and has a
grounding plug that looks like the plug illustrated in sketch A in Figure 1 below. Make sure that the product is connected to an outlet having the same configuration as the plug.
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c) No adapter should be used with this product.
Fig.1: Grounding Instruction
MEDICAL WARNINGS – NOT RECOMMENDED FOR:
Pregnant women
People with distorted joints, broken bones, skin infection or
injury
Children under 12 years of age
If you have any of the above medical issues or any other
concerns, please consult your doctor before using the massage chair.
DO NOT:
Allow children or pets to play near the chair, especially during
operation.
Use any massage function on the head.
Massage abdominal area or knee cap region.
Leave mobility impaired or speech impaired persons alone in
chair.
Wear shoes, jewelry, glasses, or watches of any kind.
EMERGENCY STOP
In case of emergency, press the stop button on the remote to stop the system.
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Additional Safety Precautions
Do not use more than 30 minutes per session.
Do not operate near young children or pets.
Do not move the machine during operation.
Do not place or store the chair near damp places such as
swimming pools or bathrooms.
Do not forcibly press on the massage rollers.
Do not stand on the chair or store heavy items on the chair.
Do not use in an environment which is dusty, greasy or lacking
oxygen.
Do not place near steam, oven, open fire, or heat.
Do not place directly in the sun.
Do not use electric blanket while using the massage chair.
Do not use outdoors.
Do not use while smoking.
Do not eat or drink in chair when operating.
Do place this chair horizontally with space over 81 inches,
enough for full recline mode.
Do place on level floor.
Do wear suitable clothing at all times while using.
Note: Do not use the chair as a bed or to sleep on over a long period of
time. The recommended time of use is 20 minutes. Prolonged massaging may cause aches, muscle or nerve issues. (The preferred total duration of massaging within the day should be 30 minutes total or less).
CAUTION FOR USER
This device should not be used until grounded.
In the course of normal use, lift the back cushion regularly to check
for any damage or cracks in the fabric of the cushion. Please stop using immediately even if there is minor damage and turn the power switch off. Send the cushion in for repair to avoid possible electric shock.
Do not move the chair while in use.
Do not place heavy objects on the armrest, footrest or back of the
chair to avoid overturning or damaging the chair.
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Do not pull the fabric forcefully or stab it with sharp objects which can result in injury or damage to the chair.
Do not move the chair on wooden floor, carpet or other easily damaged flooring.
Children and pets should not be allowed to play around chair.
Please be sure that no people, pets, or other objects are behind the
chair or under the legs before reclining or lowering the leg massager.
Do not put your hands or head under the chair.
When using the massage chair, ascertain that the footrest is in the
lowest position.
Do not use immediately after meals.
Do not sit on the back cushions, armrest, or legs.
Do not use the massage chair when your body is wet or moist as it
can result in electrical shock.
Do not operate with more than one person.
Do not use when wearing head ornamentation as it can result in
injury.
Do not stumble over electrical wires or connections
Do not touch the inner parts of the chair as this can cause damage
and electrical shock.
Do not dismantle and remove inner parts, or repair the massage chair.
Do Not Use the Chair under the Following Conditions
When the chair has been exposed to water or fails to operate.
If power cable is damaged.
Please stop using the massage chair immediately and consult a
doctor if you feel abnormal or extremely
achy during the course of the massage.
If power failure occurs.
When the massage chair malfunctions during the course of
operation.
Do not operate during a thunderstorm.
Methods of Storage
Do not dismantle the back of the chair.
Keep the massage chair free of dust.
Cover the chair with dust-free cloth to prevent dust from collecting.
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Do not store in a hot, humid, damp place nor in direct sunlight or heat.
Cleaning Methods
Before cleaning unplug from electrical source to avoid shock.
Clean the chair surface with neutral or mild detergent.
Use leather cleaner and leather conditioner.
Dust can be cleaned off with a damp cloth using mild detergent and
let air dry.
Do not spray pesticide on device.
Do not use a damp cloth on the electronic components, which can
cause shock and damage.
Fig.2: Space Requirement
III. INSTALLATION INSTRUCTIONS
PLACEMENT
There must be enough space around the chair for proper operation. There is a required minimum clearance of 32 inches (81cm) from the front of the chair to the wall, and 27 inches (68cm) from the wall to the backrest.
47in(119cm),Max
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Smartphone Pouch
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Step 1: Unpack the two large packages
Carefully take out the main body, back cushion, seat cushion, pillow, remote control, and armrests from the boxes.
Note: i7 PLUS requires at least two people to assist with assembly.
Step 2: Assemble the Armrests
Please refer to Fig.3 and Fig.4 and follow the steps (1-5) below to install the armrests.
1. Assemble armrest air tubes (Fig.3). Make sure the color
marks/numbers are matched.
2. Fix air tubes. Make sure air tubes are not bent (Fig.3).
3. Insert the axle into the located slot on the seat frame (Fig.3 and
Fig.4).
Fig.3: Armrest Installation
ATTENTION:
Be sure no children, pets, or objects are around chair. Allow enough
space for installation.
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Fig.4: Armrest Installation
4. Install 2 black head screws to secure the armrest metal plate on to
the seat frame (Fig.3).
5. Repeat steps 1 thru 4 for the second armrest assembly.
ATTENTION!
Be sure no objects are behind the chair before reclining
For a higher intensity foot massage, you can remove the
gentle pads located on top of the foot rollers (Fig.7)
For a higher intensity neck and shoulder massage, you can flip the pillow to the back of the chair
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Step 3: Back Cushion Assembly
Assemble the back cushion as shown in Fig. 5 below. Be sure to connect the heat connector with matched wire color.
Fig.5: Back Cushion Installation
Step 4: Pillow and Foot Roller Gentle Pad Assembly
Connect the air pipe on the pillow to the pipe on the back of the chair as shown in Fig.6 below. Be sure to install the clamps to secure the air pipes (Use the pliers provided).
Fig.6: Pillow Assembly
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If you wish to have a stronger foot massage, simply remove the gentle pads on top of the rollers as shown in Fig.7 below. Note: The gentle pads are already installed in the chair.
Fig.7: Adding/Removing Foot Roller Gentle Pads and Remote
Controller Installation
Adding GentlePad
Removing GentlePad
Inserttheremote cablethrough theseleather loops
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Step 5: Connect Remote Control and other Electrical Accessory Devices
1. Please refer to Fig.7&8 for remote control and other accessory devices connections. Be sure the remote cable is inserted through the leather loop located on the remote pouch. This will prevent remote damage from dropping on the floor. Note: This panel is located on the right side of the chair slightly below the armrest
Fig.8: Side Panel
2. Plug the power cord to the back of the chair.
3. Power is turned on/off by a switch on the back (Switch to position I to turn on and position 0 to turn off).
4. Use the remote to choose the massage functions.
5. For Bluetooth music streaming, please follow the instructions (see Page. 16).
6. If you use headphones, please insert the connector to the audio out port as indicated on the side panel of the chair. (Fig. 8)
 RemoteControl Port
ReservedForServiceTech
BloodPressureMonitorPort
RemoteControlErrorIndicator(needareboot)
PowerIndicator
AudioOutput
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IV. UNDERSTANDING THE CONTROL FEATURES
Fig.9: Control Instructions and Button Description
1. Quick Instructions for Control Main Screen
Auto: Allows user to select one of the 9 automatic massage programs.
Manual: Allows user to customize a massage profile that best fits the body needs for optimal results. After an optimized profile is created, user can save it under “Users Profile”. User can then recall the saved profile next time chair is used.
Start/Stop
AutoModes
ManualModes
ChairSettings
HealthInfo
UserMassage ProfileSave/Open
Massage IntensityControl
ChairPosition Adjustment
HeatControl
Pause/Resume MassageCycle
NineAuto Modes
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Settings: Allows user to setup system preferences and passcode protection.
Bluetooth Music Streaming: Allows user to play or stream music to the chair’s high quality speaker system (P. 16).
Health Info: Displays health information related to the human body acupressure and reflexology points. It’s designed to help the user to understand and customize a massage profile that is best suited for them.
Heat: Allows user to turn on/off the heat and to adjust the heat level.
Adjustments: Allows user to adjust the chair to their preferred position. The chair position will be stored in user profile when saved.
Intensity: Unlike many other chairs on the market, the i7 gives the user control of the massage intensity for different parts of your body. Intensity levels are also stored in user profile when saved.
Users: Allows user to save customized massage profile, chair position, and intensity levels.
2. Start/Stop the chair
Starts or Stops the massage chair. The default timer for each massage session is 20 minutes. Pressing this button a second time will put the chair back to its initial position automatically. When time is up, if the sleep setting is checked, the chair maintains its position to avoid sleep disruption.
3. Automatic Massage Modes
Health Massage Mode: Specifically designed for health enhancement that mainly focuses on health aspects like to release muscle strain, improve blood flow, soothe anxiety and help to relieve depression. This mode is the default massage mode when you start the chair.
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Soft Massage Mode: Applies a very soft and gentle massage throughout the body. This mode is good for relieving headaches, muscle strains and helps to improve sleep.
Quick Massage Mode: Provides a quick 10-minute full body massage. It combines the best features of all massage modes into a short cycle.
Morning Massage Mode: Designed specifically for morning use, focusing on energizing the body by providing stretching, mobilizing joints and promoting flexibility with some muscle exercise.
Night Massage Mode: Designed specifically for evening/night use to enhance sleep, focusing on relieving postural stress after a days work. It also helps relieve anxiety, depression and headaches.
Sport Massage Mode: Geared towards people involved in sporting activities to help prevent or treat injuries. It focuses on areas of the body that are overused and stressed from repetitive and aggressive movements. It promotes flexibility, reduces fatigue, improves endurance, and reduces muscle soreness.
Shiatsu Massage Mode: Provides a high intensity and point based massage with varied and rhythmic pressure on different parts of the body. It helps relieve severe tension in muscles and connecting tissues, relieves blockages and rejuvenates the body.
Stretch Massage Mode: Provides stretching and promotes mobility throughout the body. It relaxes muscles, enhances muscular coordination, helps improve posture/flexibility and provides a greater sense of well­being.
TV Mode: Puts the chair into a comfortable position for watching TV.
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4. Manual Massage Modes
The i7 PLUS allows users to easily customize the massage profile and save them under 5 different user profiles. Touch a button on the body diagram screen to add or remove the massage for specific parts of the body. For back massage, first select a back area, then press more for massage options. The selected massage profiles will be highlighted in a green color on the buttons (Fig.10).
Fig.10: Manual Mode Descriptions
Program is active Program is inactive
SpotBackMassage Pressandrelease Donotholdthebuttons
BicepMassage
Hand&Arm Massage
CalfMassage
FootMassage
FootRoller
Leg&Buttock Massage
SeatSwing
LowerBackMassage
MidBackMassage
Neck&Shoulder Massage
MoreOptions
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5. System Settings
Allows for the setup of system preferences and passcode protection (Fig.11).
Note: The default passcode to unlock all features of the chair is: 1111
Fig.11: System Setting Description
MassageTime Setting
EndofCycle ChairPositionSetting
VoiceResponse LanguageOptions
PasscodeSetup
Default:1111
SystemInfo ForManufacturer UseOnly
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6. Bluetooth Music Streaming
The iRobotics 7 PLUS uses an integrated, high-quality and high-power (10 Watts) speaker system using the latest Bluetooth technology for music streaming.
Connecting to the Luraco Bluetooth speakers is just like connecting to any other Bluetooth device in your home.
Please refer to your phone Manufacturer's Handbook for guidelines but generally speaking, these are the steps to be followed:
On your Smartphone, Tablet or Laptop (that has the Bluetooth feature):
1. Go to Bluetooth setting
2. Select Search for available Devices
3. Select - "Luraco" and pair together. If Luraco” is not visible on the phone, reboot the chair and/or the phone
4. Play whatever you want on your Smartphone,Tablet or Laptop
5. Listen, relax and enjoy
Note: When Bluetooth is connected, the chairs voice response features will be muted. Disconnecting Bluetooth will resume the voice response features automatically.
Some Helpful Tips When Using Luraco Medical Massage Chairs
1. Sit back and relax with your head resting against the backrest for
body scan and shoulder detection. During the body scan process, please do not operate the remote control.
2. For a more accurate body scan, move the pillow up or flip it to
the back.
3. If you prefer a stronger neck massage, please flip the pillow to the back.
4. Footrest extension sensor is located right below the right heal. Pressing on this sensor will extend the footrest. For accurate measurement, please place your heel all the way in.
5. If you prefer a stronger foot massage, please remove the gentle pads located on top the foot rollers and right below the leather cover.
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6. If you want to skip the body scan and get directly to a massage, you should first save a user profile and open it.
7. Luraco iRobotics 7 PLUS implements a high-speed
processor and advanced embedded operating system (OS) and complex software applications. Thus, it requires system reboot sometimes for software to reset and sensors and electronics to be reinitialized. We recommend a chair reboot whenever you feel a chair reset is needed.
7. Chair Adjustment
Allows user to adjust the chair to their preferred position. The chair position will also be stored under user profile when saved. (Fig.13).
Fig.13: Chair Adjustment: This screen allows user to manually
adjust the chair.
LegRestAngle Adjustment
SeatAngle Adjustment
ZeroGravity Control
ReclineAngle Adjustment
Neck&Shoulder PositionAdjustment
LegRestLength Adjustment
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8. Health Information
Health Benefits of Massage
Massage is the manipulation of superficial layers of muscle and connective tissue to enhance the function and promote relaxation and well-being. Peer-reviewed medical research has shown that the benefits of massage include pain relief, reduced anxiety and depression, and temporarily reduces blood pressure, heart rate, and state of anxiety.
Pain and stress relief: Relief from pain due to muscle-related injuries and other causes is cited as a major benefit of massage. In one study, cancer patients self-reported symptomatic relief of pain. Acupressure or pressure point massage could be beneficial in relieving back pain.
State of anxiety: Massage has been shown to reduce a state of anxiety.
Depression: Massage has been shown to reduce sub-clinical depression.
Blood pressure and heart rate: Massage has been shown to reduce blood pressure and heart rate as temporary effects.
Sleep better: Massage has been shown to help improve deep sleep at night.
Fig.14: Body Acupressure & Reflexology Points
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Fig.15: Foot and Hand Acupressure & Reflexology Points
V. HEALTHCARE DEVICE (Optional)
1. About this device
The iRobotics 7 PLUS Medical Massage Chair has the capability to operate an optional health monitoring device made by OMRON. The device measures blood pressure and heart rate of the user. Connect the blood pressure monitor to blood pressure port on the side panel of the chair before operating (Refer to Fig.8).
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Fig.16: Wrist Blood Pressure & Heart Rate Monitor
Fig.17: Display Screen
Power connector is located in the bottom of the device. Use the cable provided to connect this device to the chair. See Fig.8 for more details.
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2. Taking a Measurement
a) Wrap the cuff directly against your skin. Place the cuff over your
left wrist as shown in Fig. 18. Fold the remaining part of the wrist cuff back out of the way
Fig.18: Device Setup Before Taking a Measurement
b) Sit comfortably on the chair in the upright position with your legs
uncrossed and your feet flat on the footrest and place your elbow on the armrest in order to relax before starting blood pressure measurement
c) Hold your arm with the device at heart level. Hold your elbow
firmly to avoid body movement. Sit still and do not talk or move during the measurement (Fig. 19)
d) Press the START/STOP button
Fig.19: Hand Position When Taking a Measurement
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VI TROUBLESHOOTING THE MASSAGE CHAIR
Luraco iRobotics 7 PLUS Series comes with advanced state-of-the-art electronics and software technology which support self-diagnostic features to detect individual failures of critical components in the massage system. The chair has different LED indicators, which help the user to narrow down a troubleshooting failure, if any. See Table 1 below for LED Function/Color Chart. (See Fig. 8 for panel location)
Table 1: LED Function
LED
Function/Color
Meaning
Power (Blue)
Blue means power supply is good. The blue LED should be on continuously.
Control (Red)
If this Red LED is on, it means the control is not properly connected, has technical issue, or is still booting up.
Problem/Issue
Possible Cause
Trouble Shooting Method
ALWAYS TRY
THIS
FIRST
Reboot the chair by
turning power switch on the back of the chair OFF, wait at least 10 seconds before turning it back ON
Chair does not function properly
1. Bad connection between power plug and socket
2. Remote cable connection
3. No power at outlet
4. Bad fuse
1. Unplug and reconnect power cord again
2. Check remote connection, press power button on remote
3. Check to make sure power is available at the wall outlet
4. Replace with fuse of exact ratings
Tapping or humming sounds
Sounds from air valves or air compressor
Normal phenomenon
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Table 2: Trouble Shooting Guide
WARNING: Unplug the power cord before attempting any troubleshooting or service.
Note: If problem(s) are not found in the trouble-shooting guide, please turn
off power supply and contact the manufacturer for assistance.
Shoulder detection not accurate
Sensor maybe out of calibration
Adjust the shoulder position manually and save to your user’s setting
Abnormal noise while working
May be from over working the massage mechanism
1. Reduce massage intensity
2. Some parts may need grease
Suddenly stops working
1. Bad power connection
2. Auto program timer is up
1. Unplug and reinsert power cord to the chair
2. Normal operation
Loud buzzing sound from speakers
1. Speaker malfunction
2. Bad connection between chair and speaker
Reboot the chair
Cannot restore position after reclining
Lost power or calibration
Reboot the chair
Remote control is warm
Over recommended usage
Normal phenomenon
Noise from foot roller
Bearings need lubricating
Add grease to all the bearings
Footrest does not extend automatically
Boot-up sequence error
Reboot the chair without a user in it
Remote screen is locked
Password protection is enabled
Enter default password
“1111” to unlock or access
all features of the chair
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MAINTENANCE INSTRUCTIONS:
This product should be maintained on a regular basis to promote cleanliness and to keep the mechanical internal system in optimal working order. It is important to keep the chair free of dust and debris to ensure it runs smoothly and to prevent damage or injuries during operation. Some mechanical parts should also be adjusted and in some cases, lubricated periodically to keep it in good working order. Use only leather care products for cleaning and maintaining the leather. Note: Always turn off power switch and unplug the power cord before cleaning or servicing the chair.
User Weight
Up to 300 lbs
User Height
Up to 6’ 7”
Power Consumption
~150 Watts (Max)
Recline Angle
120-170 Degrees
Roller Track Length
32 in (81 cm)
Pre-programmed Functions
9
Automatic Timer Shut-Off
20 Minutes
Leg Rest Adjustment
~ 10 inches
Chair Weight
~ 265 lbs (120 kgs)
Max Height (Reclined)
47 in (119 cm)
Max Width (Reclined)
38 in (96 cm)
Max Length (Reclined)
81 in (205 cm)
Table 3: iRobotics 7 PLUS Series Specifications
VII. WARRANTY INFORMATION
Introduction
Luraco Health & Beauty LLC is dedicated to offering our valued customers the best massage chair buying experience available. As part of this commitment, the company works very hard to provide customers with the best warranty plan available. We guarantee any defective massage chair will be repaired or replaced during the effective warranty period.
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What is covered in this warranty
1) For Home Use:
This warranty includes parts and in-home labor costs covered for the first 3 years at no cost to customer.
This warranty includes an addition two (2) years for parts at no cost to the customer.
Products
Application
In-House
Service
Parts
Structural
Frame
iRobotics
7 Series
Home Use
3 (Years) *
5
(Years)
5 (Years)
2) For Commercial Use:
This warranty includes parts and labor costs covered for the first 6 months at no cost to the customer.
This warranty includes an additional 6 months for parts at no cost to the customer.
* Does not include Alaska, Hawaii, Puerto Rico, and International sales
What is NOT covered
This warranty does not cover any loss or damage resulting from: improper installation, alterations or modifications of original condition, or unauthorized repairs.
This warranty does not cover damage resulting from improper use
of electrical/power supply, electrical disturbances and power surges, cracked remote control screens, cosmetic changes, improper operating environment, or damage caused by animals or liquids of any kind.
Products
Application
In-House
Service
Parts
Structural
Frame
iRobotics 7
Series
Commercial
Use
6 (Months)
*
1 (Year)
1 (Year)
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This warranty does not cover damages from floods, storms, fire or
other natural disasters
This warranty does not include any shipping expenses incurred.
This warranty does not apply to normal wear and tear including
leather or fabric covering.
The warranty does not apply if the product has been damaged physically, whether intentional, accidental or by neglect: including but not limited to stains, fluids, mold, water damage, pet or insect damage, cuts, burns, loss of use during the period the product is at a repair facility, or otherwise awaiting parts or repair; and products purchased from unauthorized dealers.
Unnecessary service. If no problem is found by service technician, you may be charged for service calls, labor, and travel costs.
Display models that have been on showroom floor for more than twelve (12) months are not covered under this limited warranty.
This warranty is non-transferable and applies only to the original purchaser at the original location where it was delivered.
Implied Warranty
Any implied warranties shall be limited to the duration of the 3-year portion of this warranty for home use and 6-month portion of this warranty for commercial use. With regard to structural frame, it is limited to the duration of the 5-year portion of this warranty for home use, and 1-year portion of this warranty for commercial use.
In no case will Luraco be liable for incidental or consequential damages, whether such damages are claimed on basis of breach of warranty, breach of contract, negligence or strict/product liability, including without limitation, damage to property (other than the product) or other economic losses.
Luraco shall not be liable for any personal injury, property, or any incidental or consequential damages of any kind resulting from malfunctions, defects, misuse, improper installation or alteration of this product.
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Extended Warranty Plan
Luraco’s massage chairs come with a high expectation of performance and reliability, and should last for many years. However, all products have a defective rate. If something does go wrong, Luraco offers a purchased Extended Warranty Plan.
The Extended Warranty Plan provides home use customers an additional 2 years of comprehensive protection for Luraco’s massage chairs. You can rest assured that your massage chair will be taken care of as soon as possible. Extended warranty must be purchased within the first three (3) years of original chair purchase. See Section IX for further information.
Note: Extended warranty plan is available for in-home use
application only. Luraco does not offer this plan for commercial use.
How to get warranty service:
Customer may obtain service advice by contacting Luraco Health & Beauty LLC Customer Service Toll-free at 1-800-483-9930
Customer must provide proof of purchase to claim any warranty.
Customer must obtain a return authorization number in order to
ship the chair to a service center.
Important return Instructions:
If you need to send a chair to Luraco Health & Beauty LLC, please follow the steps below
1. Get a return authorization.
2. Carefully pack the item in its original carton or other suitable box to avoid damage in shipping
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3. Before packing your unit, be sure to enclose:
a. Your name with full shipping address and telephone number
b. A dated receipt for PROOF OF PURCHASE
Attach documentation detailing the problem you are having with your chair. All shipping cost must be prepaid by the customer.
VIII. DISCLAIMERS
Limited warranty and liability: Information in this document is believed to be accurate and reliable. However, Luraco Health & Beauty LLC does not give any representations or warranties, expressed or implied as to the accuracy or completeness of such information and shall have no liability for the consequences of use of such information.
In no event shall Luraco Health & Beauty LLC be liable for any indirect, incidental, punitive, special or consequential damages (including - without limitation - lost profits, lost savings, business interruption, costs related to the removal or replacement of any products or rework charges) whether or not such damages are based on tort (including negligence), warranty, breach of contract or any other legal theory.
Notwithstanding any damages that customer might incur for any reason whatsoever, Luraco Health & Beauty LLC aggregate and cumulative liability towards customer for the products described herein shall be limited in accordance with the Terms and conditions of commercial sale of Luraco Health & Beauty LLC.
Right to make changes: Luraco Health & Beauty LLC reserves the right to make changes to information published in this document, including without limitation specifications and product descriptions, at any time and without notice. This document supersedes and replaces all information supplied prior to the publication hereof.
Suitability for use: Medical research has shown that the benefits of massage include pain relief and reduced depression. Overall better health and wellness have been reported with the use of massage.
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However, this product is not intended to diagnose, treat, cure, or prevent any disease. It is not designed, authorized or warranted to be suitable for use in life support, life-critical or safety-critical systems or equipment, nor in applications where failure or malfunction of a Luraco Health & Beauty, LLC product can reasonably be expected to result in personal injury, death or severe property or environmental damage. Luraco Health & Beauty LLC accepts no liability for inclusion and/or use of Luraco Health & Beauty, LLC products in such equipment or applications and therefore such inclusion and/or use are at the customer’s own risk.
IX. EXTENDED WARRANTY REGISTRATION
Your purchase already comes with a comprehensive 3-Year Warranty. However, you can still protect your investment with an additional 2-Year
Extended Warranty, which can be purchased by calling 1-800-483-9930. You may also fill out the enclosed warranty registration card and mail
with payment and a copy of your receipt to: Luraco Health & Beauty, LLC, Warranty Dept.,
1140 107th Street, Arlington, Texas 76011-USA.
If you have already purchased your 2-Year Extended Warranty, please register your extended warranty purchase by mailing in the warranty registration card or at www.luraco.com/warranty. Note: All fields are mandatory for processing.
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