8.3.1 Operator’s Display and Keyboard (ODK4) Troubleshooting....................26
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SAFETY SUMMARY
The following are general safety precautions. They do not appear anywhere else
in this manual. They reflect practices that should always be applied.
KEEP AWAY FROM LIVE CIRCUITS
9NOTE: Do not perform maintenance or service to equipment with the
power turned on. To avoid injury or possible damage to equipment always
remove all power.
9 NOTE: Discharge and ground a circuit before touching it.
9 NOTE: Observe all safety regulations.
DO NOT SERVICE OR ADJUST ALONE
Never reach into equipment with power applied. Always have someone present
who is capable of rendering aid.
CAUTION
ELECTROSTATIC SENSITIVE DEVICES.
ELECTROSTATIC CHARGE PREVENTION IS RECOMMENDED. USE
WRIST GROUNDING STRAP AND/OR ANTISTATIC GROUNDED
FLOOR MAT WHILE HANDLING ANY PRINTED WIRING ASSEMBLY
(PWA). PLACE PWA IN ANTISTATIC BAG FOR TRANSPORTING AND
STORING. SHOULD ANY PWA BE DETERMINED DEFECTIVE, REFER
IT TO ELECTRONICS BENCH SERVICE, OR RETURN IT TO
LUMINATOR FOR REPAIR AND OR REPLACEMENT
.
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SECTION 1
ODK4 DESCRIPTION
1.1 ODK Connectivity
The ODK4 is equipped with two DB-9 and two DB-15 connectors located on the back of
the ODK (see Figure 1-1):
• J1 is a 9 pin female Dsub connector and provides the sign data interface;
24V battery power; 24V switched power; and LED power
• J2 is a 9 pin male Dsub connector and provides one channel for RS485
signals; one channel for J1708; and a one channel RS232 interface (Tx
and Rx only)
• J3 is a 15 pin female Dsub connector and provides one channel for
J1939; one channel for Ethernet; one channel for a USB host; and one
channel for a USB device
WARNING:
Connector J3 is for future use and is not used in this system
• J4 is a 15 pin male Dsub connector and provides for an emergency
switch interface; one RS485 interface for Luminator’s Quantum Lighting
control, one RS232 channel for ODK4 debugging, and four input/two
output interfaces
Figure 1-1. ODK4 Connectors
510632-004
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1.2 Cabling
Operation of the ODK4 requires a special power/data adaptor cable (see Fig 1-2)
to connect with existing signs.
The sign system is controlled through programmed instructions stored in ODK memory
and through its liquid crystal display (LCD) touchscreen and keypad (see Fig 1-4).
Messages displayed on vehicle sign(s) can also be displayed on the ODK touchscreen.
Figure 1-4. Operator's Display and Keyboard (ODK4)
Note: The touch sensitive soft keys labeled on the LCD touchscreen will vary per the
menu being displayed and are functionally identical to the blue hard keys located directly
beneath them and can be used interchangeably.
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SECTION 2
ODK4 REMOVAL AND INSTALLATION
2.1 ODK4 Removal
a. Turn off power to the old ODK and sign system.
b. With a Phillips screwdriver, loosen two front bezel screws (one on each side of the
ODK). As each screw turns, the threaded cam latch behind the panel will loosen and
turn to allow removal.
c. When both screws are loosened, lift the ODK out of the panel and disconnect wiring
at its rear. Be sure wires are retained and not free to fall out of reach behind the
panel.
2.2 ODK4 Installation
The ODK4 comes complete and ready to use to include a factory installed destination
message listing per the relative agency.
a. With all power off, connect sign wiring to the ODK4:
• Connect power/data adaptor cable J1 connector to the ODK4 J1 (DB-9) connector
• Connect power/data adaptor cable P1 connector to existing front sign cable
• Connect power/data adaptor cable P2 connector to the existing dash sign cable (if
equipped)
• If equipped with a driver emergency/panic switch (or auxiliary equipment):
o Connect emergency adaptor cable P4 connector to the ODK4 J4 (DB-15)
connector
o Connect emergency adaptor cable P1 connector to the emergency/panic
switch cable provided by the OEM
o Connect emergency adaptor cable P2 connector to the auxiliary input
cable provided by the OEM (if equipped)
b. Put the ODK in position in the vehicle and secure by tightening the Phillips-head
screw on each side of the ODK. As the screw turns, a cam latch swings out behind
the vehicle panel to hold the ODK in position when the screw is tight.
c. The ODK4 i s now ready for use. Refer to Section 3 for start-up and basic operation
instructions.
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SECTION 3
ODK4 STARTUP AND BASIC OPERATION
3.1 Initial Start-up
When the sign system is first powered on, the initial greeting screen will cycle twice and
then the ODK4 will display a configuration screen (see Fig 3-1). This screen will be
displayed for approximately 60 seconds as the ODK4 completes its boot-up sequence
(press any key repeatedly to hold screen).
The configuration screen gives a full summary of overall configuration of the ODK4,
including software version; hardware version; model number; options currently enabled
including auto-dim, touchscreen, communications protocols and alarm inputs.
Note: If difficulties are encountered with the system, the information contained on this
screen will be necessary in order for a Luminator representative to offer assistance.
Figure 3-1. Boot-up Screen
After completion of boot-up, the default screen will be displayed. This display will include
touch-sensitive soft-keys for the basic operator functions (MENU; RUN; ROUTE; P/R;
DESTA; DESTB). The last message entered before power shutdown will be displayed
on the ODK4 (see Fig. 3-2).
Figure 3-2. Default Screen
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Function of the ODK4 soft keys on the default screen are as follows (see 3-2
through 3-7 for basic operating instructions):
MENU – Used to access advanced programming options (some require a password).
RUN – Used to enter run number. (This function is determined by transit authority
programming.)
ROUTE – Used to enter route number. (This function is determined by transit authority
programming.)
P/R – Used to enable public relations message code entry. (This switch may be disabled
if public relation messages are not available.)
DESTA and DESTB – Used to enable respective destination message code entry for
message display change. (These switches are permanently enabled.)
All destination and public relations (P/R) messages can be set and viewed from the
ODK.
If enabled by transit authority programming, the emergency message is activated when
the operator toggles or depresses the vehicle’s emergency switch. When this switch is
activated, power is applied to the ODK emergency circuit and the emergency message
is displayed.
The sign system begins operation as soon as the vehicle is powered on. Examples of
basic ODK operating procedures follow (see 3-2 through 3-7).
3.2 Set Run Number
To set a Run Number, press RUN Key on the default screen (see Fig.3-2). Enter the
Run Number via the ODK number pad and then press ENTER (see Fig 3-3).
Note: To change a run number use the left/right arrow keys to hi-light a number and
press CLEAR (or press DEL to delete an entire string).
Figure 3-3. Enter Run Number Screen.
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If manual entry of the RUN Number has been disabled (agency dependent) you will get
the message “RUN button not used” (see Fig 3-4).
Figure 3-4. Run Button Not Used Screen.
3.3 Set Route Number
To enter a Route Number, press the ROUTE key on the default screen (see Fig 3-2).
Use the ODK keypad to enter a route number or left/right arrow keys to hi-light a letter
then press SELCT to select it (see Fig 3-5).
Note: To change a Route Number, use the right arrow key to move the square cursor to
the end of the string and then use the left arrow key to move cursor back to the left to
erase existing numbers (you cannot simply overwrite them).
Figure 3-5. Route Number Screen
After entering the route number, press the hard ENTER key. The route number just
entered will be displayed on the ODK as well as on the route signs (see Fig 3-6). This
route number will persist when you go from DestA to DestB without having to re-enter it.
Figure 3-6. Route Entered Screen
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3.4 Set Public Relations Message
Note: A valid destination must be entered before public relations message entry.
To set the Public Relations Message press the P/R Key on the default screen
(see Fig 3-2).
Enter the P/R message code number via the ODK number pad and press ENTER (see
Fig 3-7).
Figure 3-7. P/R Number Screen
Note: To change a P/R code number (or clear the message altogether) use the left/right
arrow keys to hi-light a number and press CLEAR to erase it or press DEL to delete an
entire string; then press ENTER.)
In approximately 5 seconds after the P/R code number is entered it will display on the
ODK display screen (see Fig 3-8) and the route signs.
Figure 3-8. P/R Message Display
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3.5 Set Destination A or B Message
To set the Destination-A Message, press the DestA Key on the default screen (see Fig
3-2).
Enter the destination code number via the ODK number pad and press the hard ENTER
key (see Fig 3-9).
Figure 3-9. Setting Destination A Window
Note: To change a destination code, use the right arrow key to move the square cursor
to the end of the string and then use the left arrow key to move cursor back to the left to
erase existing numbers (you cannot simply overwrite them).
In approximately 5 seconds after the destination code number is entered it will display on
the ODK display screen (see Fig 3-10) and the route signs.
Note: Setting Destination-B is performed in the same manner as setting Destination-A.
Figure 3-10. New Destination A Set
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SECTION 4
CONFIGURE DISPLAY
4.1 Access Display Options
These screens are used to configure ODK operations and limits. Since these screens
change the operation of the sign and lighting systems and are intended for use by
trained personnel only, they are password protected.
Press MENU at the default screen (see Fig. 4-1) to access the Main Menu Screen (see
Fig. 4-2).
Figure 4-1. Default Screen
Figure 4-2. Main Menu Screen Figure 4-3. Access Configuration Screens
From the Main Menu Screen (see Fig. 4-2) press CONFG Key to open the Access
Configuration Screens window – this will generate a request for a password.
From Access Configuration Screens (see Fig. 4-3) enter password (factory default is
6511) then press ENTER to access the Configuration Menu Screen (see Fig. 4-4).
Figure 4-4. Configuration Menu Screen
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4.1.1 Set Display Options
Press DISP key on the Configuration Menu Screen (see Fig. 4-4) to access Display
Options menu.
Figure 4-5. Display Options Menu Figure 4-6. Display Screen Settings
From the Display Options menu (see Fig. 4-5), press the SCRN key to access Display
Screen Settings menu.
4.1.1 Enable Touchscreen
From the Display Screen Settings menu (see Fig. 4-6), press PREV or NEXT buttons to
move square cursor box over Touchscreen Enabled box and then use Left/Right arrow
keys to check or un-check box (to enable/disable feature).
4.1.2 Set Auto Adjust Brightness Mode
Use PREV/NEXT buttons to hi-light box next to Auto-Adjust Brightness and then use
Left/Right arrow keys to check or un-check box (to enable/disable feature).
4.1.3 Set Display Brightness Min/ Max/ Default Values
Use PREV/NEXT buttons to hi-light Maximum, Minimum, or Default boxes and then type
a value in via the keypad (display brightness will change as value is entered).
The Default Brightness box sets the “DFLTS” key setting referred to in Section 4.1.2,
Fig. 3-12.
Press SAVE to retain setting(s).
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4.1.2 Set Display Brightness Level
From the Main Menu Screen (Fig. 4-2), press the PREF key; you will be prompted to
enter a password (see Fig.4-3). This will take you to the Drivers Preference Options
screen (see Fig. 4-7)
Emergency Mode – Configures the method for cancelling the Emergency Mode.
To access the Configuration Menu see Figures 4-1 through 4-4.
From the Configuration Menu (see Fig. 4-4) press MISC to access the Miscellaneous
Settings Menu.
Figure 5-1. Miscellaneous Settings Figure 5-2. Emergency Options Menu
From the Miscellaneous Settings Menu (see Fig. 5-1) press EMERG Key to access the
Emergency Options Menu (see Fig. 5-2).
From the Emergency Options Menu (see Fig. 5-2) press the MODE Key to access the
Emergency Mode Setting screen (see Fig. 5-3).
Figure 5-3. Emerg. Mode Setting
From the Emergency Mode Setting screen (see Fig. 5-3) press ENBL (factory default) or
DSABL to enable/disable (respectively) the emergency message Auto-Off Mode.
The functions are as follows:
1. Auto-Off Enabled:
• The emergency mode will cancel and return to the previous destination display
when the emergency input signal is removed. Auto-off enabled should only be
used when the emergency input signal is maintained for the duration of the event
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2. Auto-Off Disabled:
• The emergency mode will not cancel until the emergency input signal is removed
and a destination code is entered from the main default screen. Auto-off disabled
may be used with either ‘maintained’ or ‘momentary’ type inputs
From the Emergency Options Menu (see Fig. 5-2) press the ENABL Key to access the
Emergency Input Enable screen (see Fig. 5-4).
Figure 5-4. Emergency Input Enable
From the Emergency Input Enable screen (see Fig. 5-4) pressing the ENBL Key enables
the entire emergency function with a single key press (or DSABL to disable the entire
function).
Press ENTER to execute choice.
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SECTION 6
SYSTEM NOTIFICATIONS
6.1 Access System Notifications
These screens are used to verify/calibrate/upgrade ODK functions and operations.
Press MENU at the default screen (see Fig. 6-1) to go to the Main Menu Screen.
Figure 6-1. Default Screen
Figure 6-2. Main Menu Screen Figure 6-3. Access Maintenance. Screen
From the Main Menu Screen (see Fig. 6-2) press the MAINT Key to open the Access
Maintenance Screens window – this will generate a request for a password (Fig. 6-3).
From the Access Maintenance Screens window (see Fig. 6-3) enter password (default is
6511) via the keypad; then press ENTER to access the Maintenance Menu Screen (see
Fig. 6-4).
Figure 6-4. Maintenance Menu Screen
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6.2 System Notifications
To access the Maintenance Menu see Figures 6-1 through 6-4.
From the Maintenance Menu (see Fig. 6-4) press the DIAGS Key to access the Display
Diagnostic Data menu (see Fig. 6-5).
Figure 6-5. Display Diagnostic Data Figure 6-6. Display Sys. Notifications
(No system faults shown)
From the Display Diagnostic Data menu (see Fig. 6-5) press the NOTIFY Key to access
the Display System Notifications screen.
The normal Display System Notifications screen for a system with no faults should state,
“No items in scrolled list,” (see Fig. 6-6).
Figure 6-7. Display Sys. Notifications
(NOTE: This particular message applies to vehicles equipped with Quantum D
Lighting)
The “!” symbol in a yellow triangle in the upper left corner (see circle, Fig. 6-7) of the
ODK4 display screen advises the driver or mechanic that there is a notification alert
waiting (this will appear on all screens including the default screen).
To clear (cancel) System Notification symbol press CANCL.
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SECTION 7
SOFTWARE MANAGMENT / USB OPERATIONS
7.1 Message File Transfer
If the ODK4 did not come pre-loaded with an agency’s message listing or an agency
wants to change a message listing, the message listing can be uploaded to the ODK via
a standard USB 2.0 flashdrive.
Agencies can create their own message listing using Integrated Programming Software
provided by Luminator or at the agencies request (or Luminator will create and provide
the message listing).
7.1.1 Message Listing Creation
Modify the Message Listing using the IPS Software
Compile the Message Listing for Flashcard/MTU using the normal process. The Transfer
of the file to the USB stick is done outside of the IPS software.
7.1.2 USB Stick Preparation
Insert your USB memory stick in you computer
From Windows Explorer, click on the drive letter for your USB memory stick
Using Windows Explorer, select File>New>Folder
Rename this folder “odkMsgdb”
Copy your MTU file from your IPS folder (commonly C:\luminator\ips or C;\program
files\ips), or email (File\Save attachments) to the “odkMsgdb” folder on your USB
Memory Stick.
Remove the USB Memory Stick from the computer.
7.1.3 ODK4 Reprogramming
Turn bus power on, wait for ODK4 to boot-up.
Insert the USB memory stick into the USB slot on the face of the ODK4.
If only one Message Listing file is present on the USB memory stick, it will automatically
transfer it to the ODK memory.
a. If the drive contains more than one message listing, the operator will be
prompted to select a file for upload (see Fig 7-2).
b. If Configuration files are present on the USB memory stick you can select those
files to upload also.
Use the UP or Down key to select the desired program. After hi-lighting the desired
program, press the OK key to start the message listing upload.
Figure 7-3. Remove USB Screen Figure 7-4. Message Database Update
Status Screen
Once the files are transferred from the USB to the ODK4, you will be prompted to
remove the USB flashdrive (see Fig 7-3).
The ODK4 will show file progress, and then reboot (see Fig 7-4).
After a short period of time, the operator will be given a “Message Listing Successful”
indicating the message listing database has been updated successfully.
The ODK4 will then automatically reboot (see Section 3.1) to complete the message
listing upload process.
Upon completion of the reboot sequence, the sign system is ready to use the new
message listing.
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7.2 Access USB Operations Menu
These screens are used to verify/calibrate/upgrade ODK functions and operations.
Press MENU at the default screen (see Fig. 7-5) to go to the Main Menu Screen.
Figure 7-5. Default Screen
Figure 7-6. Main Menu Screen Figure 7-7. Access Maintenance. Screen
From the Main Menu Screen (see Fig. 7-6) press the MAINT Key to open the Access
Maintenance Screens window – this will generate a request for a password.
From the Access Maintenance Screens window (see Fig. 7-7) enter password (default is
6511) via the keypad; then press ENTER to access the Maintenance Menu Screen (see
Fig. 7-8).
Figure 7-8. Maintenance Menu Screen
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7.3 USB Operations (Save to Device)
7.3.1 Save Syslog to Device
The system log is only used by Luminator Engineering for troubleshooting and
debugging purposes. To access the Maintenance Menu see Figures 7-5 through 7-8.
From the Maintenance Menu (see Fig. 7-8) press the USB Key to access the USB
Operations menu. Remove USB port cover and insert flashdrive into USB Port (note the
USB [inserted] Icon circled in the upper right corner – see Fig. 7-9).
Figure 7-9. USB Operations Menu
From the USB Operations menu (see Fig. 7-9) press the SAVE Key to access the Save
to Device menu (see Fig. 7-10).
Figure 7-10. Save to Device Menu
From the Save to Device menu (see Fig. 7-10) press the LOG Key to initiate the Save
Syslog to Device command (see Fig. 7-11).
Figure 7-11. Save Syslog Message
Immediately after pressing the LOG Key the ODK will begin saving the System Log to
the flashdrive. After 60 seconds the System Log will be saved and the ODK will indicate
it is now safe to remove the flashdrive (see Fig. 7-11).
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7.3.2 Save Configuration to Device
The configuration file can be saved from the ODK to the USB device to allow copying to
other ODK4 units. To access the Maintenance Menu see Figures 7-5 through 7-8.
From the Maintenance Menu (see Fig. 7-8) press the USB Key to access the USB
Operations menu. Remove USB port cover and insert flashdrive into USB Port.
Figure 7-12. USB Operations Menu
From the USB Operations Menu (see Fig. 7-12) press the SAVE Key to access the Save
to Device menu (see Fig. 7-13).
Figure 7-13. Save to Device Menu
From the Save to Device menu (see Fig. 7-13) press the CONF Key to initiate the Save
Configuration to Device command (see Fig. 7-14).
Figure 7-14. Save Config. Complete
Immediately after pressing the CONF Key the ODK will begin saving the System
Configuration to the flashdrive. After 60 seconds the System Configuration will be saved
and the ODK will indicate it is now safe to remove flashdrive (see Fig. 7-14).
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7.3.3 Save Message Listing to Device
The Message Listing file can be saved from the ODK4 to the USB device to allow
copying to other ODK4 units. To access the Maintenance Menu see Figures 7-5 through
7-8.
From the Maintenance Menu (see Fig. 7-8) press the USB Key to access the USB
Operations menu. Remove USB port cover and insert flashdrive into USB Port.
Figure 7-15. USB Operations Menu
From the USB Operations menu (see Fig. 7-15) press the SAVE Key to access the Save
to Device menu (see Fig. 7-16).
Figure 7-16. Save to Device Menu
From the Save to Device menu (see Fig. 7-16) press the MSLST Key to initiate the Save
Message List to Device command (see Fig. 7-17).
Figure 7-17. Save Message Listing Complete
Immediately after pressing the MSLST Key the ODK will begin saving the Message
Listing to the flashdrive. After 60 seconds the Message Listing will be saved and the
ODK will indicate it is now safe to remove flashdrive (see Fig. 7-17).
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7.4 USB Operations (Load from Device)
Typically, if the version on the USB device is newer than the one currently installed files
will automatically transfer from the USB device when it is inserted in the ODK. These
menus can be used to manually force a transfer of a specific file to the ODK memory.
7.4.1 Load Configuration from Device
Configuration files are used to set specific values and parameters for interior lighting,
GPIO configuration and enabling system applications. To access the Maintenance Menu
see Figures 7-5 through 7-8.
From the Maintenance Menu (see Fig. 7-8) press the USB Key to access the USB
Operations menu. Remove USB port cover and insert the Config & MTU Flashdrive into
the USB Port (note the USB inserted Icon in the upper right corner).
Figure 7-18. USB Operations Menu
From the USB Operations menu (see Fig. 7-18) press the LOAD Key to access the Load
From Device menu (see Fig. 7-19).
Figure 7-19. Load. From Device Figure 7-20. Load Config. Complete
From the Load From Device menu (see Fig. 7-19) press the CONF Key to initiate the
Load Config From Device command.
After approximately 60 seconds the Configuration file download will be complete and the
ODK will prompt you to press OK; this will return you to the Install Selected Files menu
(see Section 7.5) to complete the install.
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7.4.2 Load Message Listing from Device
A Message listing contains the actual route data displayed on the head signs. Only one
message listing may reside in ODK4 memory at a time. To transfer a new message
listing into the ODK, access the Maintenance Menu see Figures 7-5 through 7-8.
From the Maintenance Menu (see Fig. 7-8) press the USB Key to access the USB
Operations menu. Remove USB port cover and insert the Config & MTU Flashdrive into
the USB Port.
Figure 7-21. USB Operations Menu
From the USB Operations menu (see Fig. 7-21) press the LOAD Key to access the Load
From Device menu (see Fig. 7-22).
Figure 7-22. Load From Device Menu
From the Load From Device menu (see Fig. 7-22) press the MSLST Key to initiate the
Load Message List From Device command (see Fig. 7-24).
Figure 7-23. Load Msg. List From Dev. Figure 7-24. Load Msg. List Complete
Immediately after pressing the MSLST Key (see Fig. 7-22) the ODK will begin loading
the new Message Listing. (If there are multiple listings to choose from, use the
UP/DOWN Keys to choose the file you want to download [see Fig.7-23] and press OK.)
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After approximately 60 seconds the Configuration file will complete the download from
the flashdrive and the ODK will prompt you to, “Press OK to continue;” this will return
you to the Install Selected Files menu (see Section 7-5) to complete the install.
7.4.3 Load Software from Device
Operational software (Kernel and RamDisk) may occasionally be updated to allow new
features. To access the Maintenance Menu see Figures 7-5 through 7-8.
From the Maintenance Menu (see Fig. 7-8) press the USB Key to access the USB
Operations menu. Remove USB port cover and insert the OS flashdrive into USB Port.
Figure 7-25. USB Operations Menu
From the USB Operations menu (see Fig. 7-25) press the LOAD Key to access the Load
From Device menu (see Fig. 7-26).
Figure 7-26. Load From Device Menu Figure 7-27. Load Operating Software File
From the Load From Device menu (see Fig. 7-26) press the SFTWR Key to initiate the
Load SW From Device command (see Fig. 7-27).
After approximately two minutes the Operating System file download will be complete
and the ODK will prompt you to press OK; this will return you to the Install Selected Files
menu (see Section 7-5) to complete the install.
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7.5 Install Selected Files
After downloading any upgrade (Configuration File; Message Listing; or Operating
System Software) you’ll be returned to the Install Selected Files menu (see Fig. 7-28) to
initiate the final install of the upgrade.
From the Install Selected Files menu (see Fig. 7-28) press the INSTL Key to open the
Perform Upgrade window command (see Fig. 7-29).
From the Perform Upgrade window (see Fig. 7-29), press YES to begin the upgrade
installation.
Figure 7-30. Remove USB Device
Remove the USB stick at the prompt (see Fig. 7-30), and the upgrade process will
initiate automatically. A progress bar will appear at the bottom of the screen (see Fig. 7-
31) for each file being installed. This process may take up to five minutes depending on
the number of files being installed.
Figure 7-32. System upgrade Successful
You should see an acknowledgement that each file downloaded has been installed
successfully (see Fig. 7-32), the system will then automatically reboot and be ready for
normal operation upon completion.
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Figure 7-31. System upgrade starting
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SECTION 8
MAINTENANCE AND TROUBLESHOOTING
8.1 Introduction
This section provides ODK/sign system maintenance, cleaning, and troubleshooting
instructions. It also contains instructions for light stick removal and replacement. For
ODK removal and replacement see Section 2.
8.2 Maintenance
The ODK4 does not require any special cleaning or maintenance. The only cleaning
requirement is to avoid cleansers, solvents, rags, or brushes that might scratch or
damage plastic surfaces and seals. Clean with a clean rag; air gun set at low pressure;
or a vacuum. No other maintenance is required.
8.3 Troubleshooting
The following tables provide troubleshooting guides for the ODK4 and the intelligent
lighting (if necessary, please consult the Horizon or Spectrum Manuals for more in-depth
sign troubleshooting). If the problem is not solved, contact your Luminator
representative.
CAUTION
BEFORE REMOVING OR REPLACING PARTS, ENSURE POWER IS OFF TO
SIGN SYSTEM.
Many ODK screens are password protected to avoid unauthorized changes to the ODK
configuration. Once the correct password has been entered, the term “Admin” will be
painted diagonally across the background. To exit “Admin” functionality, enter a new
destination code or cycle power to the ODK.
No ODK4 display indications. No voltage to ODK. Check for proper cable connections from sign
system to J1 pins 1 and 2 on the ODK.
(J1 pins: 1 [batt]; 2 [switch]; 4 [ground])
Repair or replace connectors or cable.
No ODK4 message or code
entry indications of any kind.
Defective ODK. Replace ODK.
Defective ODK. Momentarily turn off power to sign
system/ODK. If operation is not restored upon
power activation, replace ODK.
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Table 8-1. ODK4 Troubleshooting
SYMPTOM POSSIBLE CAUSE CORRECTIVE ACTION
“Exceeded Range” or “Invalid
Message Code” indication
appears on display.
ODK4 display is too dim. Auto-Adjust Brightness
Emergency mode not being
displayed on exterior signs.
Invalid message code
entry with respect to
programming.
is enabled in a dark
environment.
ODK Minimum
Brightness is set too
low for conditions.
Emergency mode not
enabled in ODK
configuration.
Emergency Mode not
defined in the
Message Listing.
Enter a valid DEST code.
Remove invalid P/R message (P/R, 0,
ENTER).
Update programming. Restore sign system to
operating condition.
Replace ODK.
Config\Disp\Scrn - use NEXT to select AutoAdjust Brightness, then use the Left/Right
arrows to remove the checkmark. Press
SAVE to retain the settings.
Config\Disp\Scrn - use NEXT to select
Minimum Brightness, then enter a new value.
Press SAVE to retain the new settings.
Config\Misc\Emerg\Enable - select ENABLE
and press ENTER.
Update message listing contents to include
the Emergency Mode displays.
Emergency mode shows
momentarily on the exterior
signs, but goes away
immediately.
ODK4 not communicating with
any signs.
ODK configured for the
wrong emergency
cancellation mode.
ODK Communication
failure.
Incorrect Message
Listing, or signs are
not included in the
Message Listing.
Config\Misc\Emerg\Mode – select DSABLE to
turn off the ‘Automatic Off” mode.
Reset power to ODK and confirm sign
communication is restored.
Confirm signs are included in the message
listing database. Confg\Disp\Sign - use the
Up/Down or PageUp/PageDn to scroll
through the list of sign configurations (shown
as Pixel Width and Pixel Height). Confirm the
signs for this bus are included in the program.
Note the ADDR for the particular sign that is
not responding.
Go to Stat\Sign - check the ADDR for the
particular sign. The ODK display shows the
number of Received and Transmitted
messages between the ODK and the sign. If
the ODK shows TX MSGS, but no RX MSGS,
please consult the appropriate sign
maintenance manual for troubleshooting the
sign.
The ODK operation can be confirmed by
removing the ODK and checking it on a
known working sign system
.
Luminator Technology Group
27
Page 33
ODK4 QUICK REFERENCE GUIDE
Table 8-1. ODK4 Troubleshooting
SYMPTOM POSSIBLE CAUSE CORRECTIVE ACTION
ODK4 not communicating with
a particular sign.
USB Device Not Recognized. Failure Reading USB
ODK4 will not load new
software from the USB
memory device.
Sign communication
problem.
Device.
The file on the USB
device is already
loaded on the ODK.
The ODK will send data to each sign after a
valid message is selected. The
Communication LED on each sign will
indicate the data communication as a series
of quick pulses while communicating with the
ODK.
If some signs are communicating, please
refer to the Sign troubleshooting guide of the
appropriate sign manual.
If the USB Icon is not displayed after 20
seconds, remove the USB drive, wait 10
seconds and re-insert the device.
To manually load the software from the USB,
press Maint\USB\Load\ - select the file type
you are trying to update.
Luminator Technology Group
28
Page 34
ODK4 QUICK REFERENCE GUIDE
900 Klein Road, Plano, Texas 75074 (USA)
Phone: (972) 424-6511 / FAX: (972) 423-8515
Luminator Technology Group
29
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