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To download the latest version of Quick Start
Guide, multilingual user manual, software, or
driver, etc., please visit Lumens
https://www.MyLumens.com/support
VC-TR40/ VC-TR40N
Auto Tracking Camera
(PTZ Video Camera)
User Manual - English
Version VXA101p
[Important]
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Table of Contents
Chapter 1 Package Contents ...........................................................................................2
Chapter 2 Product appearance ........................................................................................3
2.1 I/O functions Introduction ...................................................................................... 3
2.2 Description of LED indicator .................................................................................. 3
Chapter 3 Instruction for installation ..............................................................................4
3.2 Preparation before installation.............................................................................. 4
3.3 Instruction for installation ...................................................................................... 4
3.4 Connecting devices ................................................................................................... 7
Chapter 4 Remote Control and Setting Menu ................................................................9
4.1 Remote Control .......................................................................................................... 9
4.2 Setting Menu ........................................................................................................... 10
Chapter 5 Network Function Settings Description ...................................................... 13
5.1 Connecting Camera to Network ........................................................................ 13
5.2 Web Page Menu Function Description ............................................................ 15
Chapter 6 Troubleshooting ............................................................................................ 34
Chapter 7 Safety Instructions ........................................................................................ 35
Supplier's Declaration of Conformity 47 CFR § 2.1077 Compliance Information ..... 37
Copyright Information ................................................................................................... 38
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Chapter 1 Package Contents
Camera
Remote Control
RS-232/RS-422
Connection
Instruction
Power Cord
Power Adapter
3-PIN to 2-PIN
connector
Appearance may vary
depending on country/ region
(For Japan only)
USB 3.0 cable - 2 M
(Type B to Type A)
HDMI cable - 1.5 M
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Chapter 2 Product appearance
2.1 I/O functions Introduction
NO.
Item
Function Descriptions
1.
Main camera lens
HD camera lens
2.
Panoramic lens
Panoramic camera lens
3.
USB3.0 Port
The USB port is for connecting to the USB port of the computer
and providing USB signal images
4.
HDMI output
HDMI output (Audio output supported)
5.
3G-SDI output
3G-SDI output(Audio output supported)
6.
Audio In
3.5 mm LINE IN
7.
Network port
Network cable port, supporting PoE (IEEE802.3af) power supply
8.
RS-232 input
RS-232 input port, at most 7 cameras can be connected in a
serial connection
9.
RS-232 output
RS-232 output port, at most 7 cameras can be connected in a
serial connection
10.
DC 12 V power Port
DC supply connecting port
2.2 Description of LED indicator
Status
Power
Standby
Startup in progress
Green light
Orange light
In use
Green light
No indicator
In standby mode
No indicator
Orange light
Tracking / Framing mode
Flickering green light
Flickering green light
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Front View
Back View
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Chapter 3 Instruction for installation
3.1.1 Scenario
3.1.2 Applicable distance range of VC-TR40: 2 - 12 m, best tracking target distance recommended: 8
m
3.1.3 Mounting height: 2 - 3 m, best height recommended: 2.4 m
<Note> For maintaining the best tracking results, please avoid images of people on posters, screens,
monitors, TVs in the background
3.2 Preparation before installation
Installation and connection of HD camera requires special skills. To install by yourself, please follow
necessary steps, ensure steady and tight installation of the device, and pay attention to your safety
to avoid any accident.
3.2.1 Ensure the safety of the installation environment. Please do not install the device on unstable ceiling
or in a place where the device is in danger of falling to avoid any accident.
3.2.2 Please check whether accessories in the box are complete or not. Please contact the
supplier for any shortage, and make sure to keep the accessories in the box intact.
3.2.3 Please choose a proper place for installation of camera in advance. Please determine an
installation place according to the following requirements
3.2.3.1 Confirm the position for the object to be captured.
3.2.3.2 Confirm whether the camera is set at a proper distance from other light sources.
3.3 Instruction for installation
3.3.1 I would like to install camera on the desk
3.3.1.1 Precautions for installation
Please install the machine on a flat desk
Do not grab the camera head by hand when handling the device
Do not rotate the camera head by hand. Improper rotation may result in breakdown of the camera
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3.3.2 I would like to install the camera on the ceiling/wall/TV stand
Lumens can provide the following optional accessories. Please contact your Lumens distributer if
needed for purchase
VC-WM14 3 in 1 Folding Bracket
VC-WM15 Ceiling Mounted Bracket
For installation of brackets, please download VC-WM14/VC-WM15 Quick Installation Guide from
the Lumens website
Install on the TV
Install on the ceiling
Install on the wall
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3.3.3 Camera Size
Length x Width x Height: 190 x 138 x 185 mm
Weight: 1.3 Kg
3.3.4 Dimensions of the bottom of the machine
The camera can be mounted on a 1/4”-20 UNC PTZ tripod deck by using the lock holes on the
bottom for the tripod
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3.4 Connecting devices
<Remark> Network cable port, supporting PoE (IEEE802.3af) power supply
3.4.1 RS-232 connection (up to 7 Lumens cameras)
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RS-232 pins definition instructions
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Chapter 4 Remote Control and Setting Menu
4.1 Remote Control
編號
項目
說明
1.
Power
Power Switch
2.
Preset
Numeric Keys 0 - 9: Click to call the preset
Preset: Appoint an ID (0 ~ 9) to save the
current position data
Reset: Appoint an ID (0 ~ 9) to delete the
current position data
3.
Menu
Display OSD menu
4.
Pan/ Tilt/ Enter
Pan/Tilt: Move the lens
Home-Enter: Go back to the main page /
Execute
5.
Info
Status information
6.
Zoom
Fast: Adjust image size
Slow: Fine-tune image size
7.
Focus
Auto: Auto focus
Manual: Enable Manual Focus
Far/Near: Adjust the focal length in Manual
8.
Auto Tracking
On/Off: Enable/Disable Auto Tracking
Full: Full body tracking
Upper: Half body tracking
Switch: Switch tracking object
9.
L/R Direction Set
L/R Direction / Normal
10.
Mirror
Rotate the image (OFF / Mirror / Flip / Rotate)
11.
Camera select
Choose Camera ID 1 ~ 3
12.
Back Light
Turn on/off back light compensation
13.
Pan/Tilt Reset
Clear the Pan/Tilt setting
14.
Auto Framing
On/Off: Enable/Disable auto framing
Trigger: Manual framing correction
⓫ ⓬ ⓭
⓮
➊
➋
➌ ➍ ➎ ➏ ➐
➑ ➒ ➓
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4.2 Setting Menu
<Remark> Press [MENU] on the remote control to enter the setting menu; the bold
underlined values in the following table are defaults.
1st Level
Major Items
2nd Level
Minor Items
3rd Level
Adjustment Values
Function Descriptions
Exposure
Mode
Full Auto/ Shutter Pri/ Iris
Pri/ Manual/ White Board
Exposure mode setting
Exposure Comp.
On/Off
Turn on/off Exposure Comp.
Exposure Comp.
Level
-6~C~4
Adjustable after Exposure Comp. is
activated
Spot Light
On/Off
Turn on/off Spot Light
Spot Light
Position
X(0~6)Y(0~4)
Adjustable after Spot Light is activated
Anti-Flicker
50Hz/ 60Hz/ Off
Enable/ Disable Anti-Flicker
Shutter Speed
60/30mode
50/25mode
Adjustable when the Exposure mode
is set to Shutter Pri or Manual
1/10000~1/25
Iris Level
F1.6~C~F14/ Close
Adjustable when the Exposure mode
is set to IRIS Pri or Manual
Gain Limit
8~30dB
Max. limit value of electron gain
Gain Level
0~30dB
Adjustable when the Exposure mode
is set to Manual
WDR
Off/ 1/ 2/ 3
WDR settings
White
Balance
Mode
1.Auto
2.Indoor
3.Outdoor
4.One Push WB
5.ATW
6.Manual
7.Sodium Lamp
Select the color temperature mode
1. 4000k ~ 7000k
2. 3200k
3. 5800k
4. 1700k ~ 10000k
5. 1700k ~ 10000k
6. Custom
7. 2800k
One Push Trigger
ENTER
One push trigger
Manual Red
0~ C~127
Adjustable when the white balance
mode is set to Manual
Manual Blue
0~ C~127
Adjustable when the white balance
mode is set to Manual
Tracking
Type
Auto Tracking / Auto
Framing
Picture
2D NR
Off/ 1/ 2/ 3
2D noise reduction
3D NR
Off/ Low/ Typ/ Max
3D noise reduction
Image Mode
Default/ Custom
The user may customize his/her
desired image mode
Brightness
0~ A ~15
Adjustable when the Image Mode is
set to Custom
Hue
0~ A ~15
Adjustable when the Image Mode is
set to Custom
Saturation
0~ A ~15
Adjustable when the Image Mode is
set to Custom
Gamma
0~ A ~3
Adjustable when the Image Mode is
set to Custom
Sharpness
0~A~14
Adjustable when the Image Mode is
set to Custom
Pan Tilt
Pan/Tilt Limit
On/Off
Turn on/off the angle limit setting
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1st Level
Major Items
2nd Level
Minor Items
3rd Level
Adjustment Values
Function Descriptions
Zoom
Pan Right Limit
0~170
Limit the right angle
Pan Left Limit
-170~0
Limit the left angle
Tilt UP Limit
0~90
Limit the upward angle
Tilt Down Limit
-30~0
Limit the downward angle
Pan Flip
On/Off
After it is activated, the Pan command
will be reverse
Tilt Flip
On/Off
After it is activated, the Tilt command
will be reverse
Preset Speed
5/ 25/ 50/ 80/ 120 deg/sec
Set the rotation speed of the cradle
head when Preset is executed
PTZ Speed Comp
On/Off
After it is activated, the Pan/Tilt moving
speed will vary from the zoom position
D-Zoom Limit
x1~x12
Set the D-zoom limit
D-Effect
Mirror
Off/ Mirror/ Flip/ Mirror+Flip
Set the mode at which the image is
turned
Auto Focus
AF Sensitivity
Low/ Middle/ High
For AF triggering speed, the higher the
sensitivity is, the faster AF is triggered
AF Frame
Center/ Full Frame/ Auto
AF frame setting, when Center was set
as AF frame, focusing will be on the
center of the screen. When Full Frame
was set as AF frame, focusing will be
calculated based on the full screen
Ethernet
DHCP
On/Off
Enable/Disable the dynamic host
configuration
IP Address
192.168.100.100
Configurable when DHCP is set to Off
Subnet mask
255.255.255.0
Gateway
192.168.100.254
Audio
Audio Enable
On/Off
Turn on/off audio output
Audio In
Line In/ Mic In
Audio Volume
0~A~10
Volume Setting
Audio Delay
On/Off
When the audio is not synchronized
with the video, enable this function to
set the audio delay time
Audio Delay
Time(ms)
-10~-500ms
Set audio delay time
Encode Sample
Rate
48 KHz(AAC)
Set the encode type and sample rate
System
Prompt
On/Off
Turn on/off the prompt information on
the display
IR Receive
On/Off
Turn on/off the infrared reception
When it is Off, the remote control will
not be able to control the camera. At
this moment, turn off and then turn on
the power to restore control of the
remote control.
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1st Level
Major Items
2nd Level
Minor Items
3rd Level
Adjustment Values
Function Descriptions
IR Select
1/ 2/ 3
Camera IR Select setting must be the
same setting as the Camera Select of
the remote control to control the
camera
Tracking Led
Status
On/ Off
When enabled, LED on the front panel
will flash green in a slow blinking while
the camera is tracking.
Language
English/ Chinese
Initial Position
Last MEM/ 1st Preset
After turning on the camera, you can
select the lens to be returned to Last
MEM or 1st Preset
<Remark> 1st Preset =Preset 0
Motionless Preset
On/Off
When the function is enabled, the
screen will Freeze when Preset is
executed. Freeze will be released after
Preset is completed
Privacy Mode
On/Off
Enable/Cancel Privacy Mode
After the function is enabled, when the
camera is turned off via the remote
control or software, the lens will
automatically turn to the bottom right to
ensure the user’s privacy
Protocol
VISCA
Supporting VISCA protocol
Baud Rate
9600/38400
Choose the transmission speed of the
control signal
VISCA Address
1~7
The camera ID address can be
assigned. Select 0 for automation.
Output Mode
1080p 60/50/30/25
720p 60/50/
Choose the output resolution
Factory Reset)
On/Off
Resume the factory default setting
Status
Display the current setting status
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Chapter 5 Network Function Settings Description
5.1 Connecting Camera to Network
5.1.1 Connecting to Internet
Two common connection methods are shown below
1. Connecting via switch or router
2. To connect directly through network cable, the IP address of the computer should be changed so
that it is on the same network segment as the camera
E.g.: The factory-preset default IP address of the camera is 192.168.100.100. The computer IP
address must be set with the same network segment, such as 192.168.100.101, so that the
computer can be connected correctly with the camera
Change network settings
5.1.2 Using the Browser to View the Images
Open the browser, and enter the IP address of the camera in the address bar
E.g.: http://192.168.100.100 (default IP address)
Enter administrator’s account and password
<Remark> For the first-time login, please refer to5.2.10System Settings - User to change the default
password
Switch or router
Network cable
Network cable
Camera
Computer
Camera
Computer
Network cable
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5.1.3 Using RTSP Player to View the Images
Free software can be used for RTSP connection, such as VLC, Quick Time and PotPlayer
RTSP connection address formats are as follows:
RTSP Stream 1 => rtsp://camera IP:8557/h264
RTSP Stream 2 => rtsp://camera IP:8556/h264
RTSP Stream3 => rtsp://camera IP:8553/h264
Stream 3 is for the Panoramic image.
If password authentication is enabled, the RTSP connection address is as follows:
rtsp://Username:Password@VC IP address:port/h264
To enable password authentication function, please refer to5.2.8 System Setting -
Network
Example:
Open the VLC software, click [Open Network Streaming], and enter the URL:
rtsp://192.168.100.150:8557/h264
Lumens Network Camera
Account: admin
Password: 9999 (Default)
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5.2 Web Page Menu Function Description
5.2.1 Login Screen
No
Item
Function Descriptions
1
User Login Account
Enter user login account (default: admin)
2
User Password
Enter user password (default: 9999)
<Remark> For the first-time login, please refer to 5.2.10 System
Settings - User to change the default password
3
Remember user
account and password
Save user login account and password to the browser. When you log in
next time, there is no need to re-enter them
4
Language
Supporting English/Traditional Chinese/Simplified Chinese
5
Login
Log into the administrator screen on the website
5.2.2 Live Video – PTZ Control
No
Item
Function Descriptions
1
Camera ID/location
Display camera ID/location
Please refer to 5.2.7 System Settings - Output Setting
2
Preview window
Display the screen currently captured by the camera
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3
Preset setting
Select the number first and then select SAVE or LOAD
4
Pan/Tilt setting
Adjust the Pan/Tilt position of the camera screen
5
Zoom
Zoom In/Zoom Out ratio
6
AF/MF
Switch AF/MF
7
Pan/ Tilt Speed
Adjust the horizontal/vertical moving speed of the lens
8
Zoom speed
Adjust the zoom speed
9
Auto Tracking
Enable/Disable Auto Tracking
10
Auto Framing
Enable/Disable Auto Framing
11
Camera Setting
Please refer to 5.2.3 Live Video - Camera Setting for related settings
12
Enlarge the preview
window
Zooming in/out the preview image
5.2.3 Live Video - Camera Setting
No
Item
Function Descriptions
1
Exposure
Mode: Select exposure mode (Full Auto/Shutter Pri/Iris Pri/Manual/
White Board)
Gain Level: Adjust the gain level (adjustable only under the “Manual”)
Gain Limit: Adjust he gain limit (adjustable only under the “Manual”)
Exposure Comp. Level: Select exposure compensation level
WDR: Set the level of wide dynamic range (WDR) in order to obtain
better images
Iris Level: Adjust the size of aperture (adjustable only under the “Manual”
or “Aperture Priority”
Shutter Speed: Adjust the shutter speed (adjustable only under the
“Manual” or “Shutter Priority”
Anti-Flicker: Enable Anti-flicker function(adjustable 50Hz or 60Hz)
2
White Balance
Mode: Select the color temperature mode
Open Push WB: Single color temperature execution adjustment
(adjustable only under the “One Push WB”
Manual Red/Blue: Manually adjust blue/red color temperature
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3
Focus
AF Sensitivity: Set automatic focus sensitivity
AF Frame: Set automatic focus range
4
Mirror
Mirror: Set image mirroring
Flip: Set image flip
5
Pan Tilt Zoom(PTZ)
Pan/Tilt limit: Enable, and set the pan/tilt limit
Preset Speed: Set the rotation speed of the cradle head when Preset is
executed
Initial Position: Set the camera lens to return to Last MEM or 1st Preset
after POWER ON
<Remark> 1st Preset = Preset 0
D-Zoom Limit: Set the D-Zoom Limit
PTZ Speed Comp: After it is activated, the Pan/Tilt moving speed will
vary from the zoom position
Initial Position: Set the camera lens to return to the last operated position
or the first preset position after POWER ON
Motionless Preset: When the function is enabled, the screen will Freeze
when Preset is executed. Freeze will be released after Preset is
completed
6.
Photo
2D noise reduction: 2D noise reduction settings
3D noise reduction: 3D noise reduction settings
Image Mode: The user may customize his/her desired image mode
Hue: Hue adjustment of the image; Adjustable when the image mode is
set to Custom
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Saturation: Saturation adjustment of the image; Adjustable when the
image mode is set to Custom
Brightness: Brightness adjustment of the image; Adjustable when the
image mode is set to Custom
Gamma: Gamma Level adjustment; Adjustable when the image mode is
set to Custom
Sharpness: Sharpness adjustment of the image; Adjustable when the
image mode is set to Custom
7
PTZ Control
Go back to PTZ Control page
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5.2.4 Tracking
No
Item
Function Descriptions
1
Camera ID/location
Please refer to 5.2.7 System Settings - Output Setting to display camera
ID/location
2
Preview main
window
Display the screen currently captured by the main camera lens
<Remark> Left-click the detected person in the screen to switch the
tracking object. The tracking object is depicted with a green bounding box
3
Panoramic preview
window
Display the screen currently captured by the panoramic lens
4
People Count
Display the number of people in the screen automatically calculated by the
system
5
Auto Tracking
Start/Stop Auto Tracking
<Remark> Auto Tracking / Auto Framing (Select one only)
6
Auto Framing
Start/Stop Auto Framing
The camera will automatically detect the locations of people, and
automatically adjust the zoom to the most appropriate size to
accommodate all the participants according to change of the number of
people in conference
<Remark>Auto Tracking / Auto Framing (Select one only)
7
Zoom ratio
Zoom In/Zoom Out ratio
8
Pan/Tilt setting
Adjust the Pan/Tilt position of the camera screen
<Remark> When Auto Tracking / Auto Framing is enabled, PTZ settings
are not supported
9
Take Turn
Switch the target one by one from left to right. It will be switched once the
button is pressed
10
Target Id
Display Target Id
11
Gesturing
On/ Off Gesturing function.
Support the following gesture, the tracking target will automatically switch
when the speaker raises both hands.
12
Designated ID
Press it to activate this function. You can switch the ID by clicking the
targeted frame with the mouse.
13
Tracking Mode
Set the Tracking Mode (Everywhere Tracking/Stage Tracking/Center
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Stage/Partition Tracking/Auto-Framing/Partition Framing)
14
Sensitivity
Set tracking sensitivity
15
Tracking Speed
Set tracking speed
16
Target Lost Time
Set a delay for taking action after a tracking object is lost
17
Target Lost Action
Set the action after a tracking object is lost
18
People Count
VC-TR40 supports 6 kinds of tracking mode
18.1
Settings Everywhere
tracking
Body Size: Set Full/Half Body
Head Position: Set the head position of the person in the screen
Block Area: Click into the Edit mode, frame by holding the left mouse
button and set the block area
Tracking Zone: Set specific tracking range.
18.2
Settings - Stage
Tracking
Body Size: Set Full/Half Body
Head Position: Set the head position of the person in the screen
Block Area: Click into the Edit mode, frame by holding the left mouse
button and set the block area
Stage Zone: Click into the Edit mode, frame by holding the left mouse
button and determine tracking range
18.3
Settings - Partition
Tracking
Set Partition Tracking. Up to 4 zones can be set
When a person enters the zone of a partition, the camera switches to the
partition. Tracking is not performed in the zone, but everywhere outside
the partition
Please refer to 5.2.4.2 Partition Tracking for the setting steps
Body Size: Set Full/Half Body
Head Position: Set the head position of the person in the screen
Block Area: Click into the Edit mode, frame by holding the left mouse
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button and set the block area
Partition Edit: Edit, save partition positions and preview the partition
image.
Click to enlarge the partition image, and then click the enlarge icon to
cancel the preview.
Partition amount: Display total stored number of Partition.
Starting Partition: Initiating the partition position
18.4
Setting – Center
Stage
Enable Center Stage allow camera keeps target in center of frame based
image in PTZ lens after calling a new preset.
Center Stage: on/off
Head Position: Set the head position of the person in the screen
18.5
Settings – Auto
-Framing
Body Size: Set Full/Half Body
Head Position: Set the head position of the person in the screen
Block Area: Click into the Edit mode, frame by holding the left mouse
button and set the block area
18.6
Setting – Partition
Framing
Partition Edit: Edit, save partition positions and preview the partition
image.
Click to enlarge the partition image, and then click the enlarge icon to
cancel the preview.
Partition amount: Display total stored number of Partition.
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5.2.4.1 Stage
1. Select [Stage] for Tracking Mode, and click to access the settings
2. Select Select Zone to enter Edit mode, and click the left mouse button to frame it (yellow
frame) in the panoramic preview window, determine the area and moving range. After framing,
use the mouse to click the frame line to move or delete it.
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3. Select to click the left mouse button to frame it (red frame) in the panoramic preview
window, and set the block area
4. After framing, click for setting
5. Click to enable the Stage feature
5.2.4.2 Partition
1. Select [Partition] for Tracking Mode, and click to access the settings
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2. Click to enable the Partition edit, click the left mouse button to frame it (orange frame) in
the panoramic preview window, determine the area and click to save. The partition icon
below will be changed to the saved position
3. If you need to set other partitions, please continue framing, and then click to save
<Remark> Overlapping partition positions may cause abnormal tracking behavior
6. Click to enable the Partition feature
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5.2.5 Audio
No
Item
Function Descriptions
1
Audio Enable
Select to enable Audio function
Audio In: Set Line In / Mic In
Encode sample rate: Encode type and sample rate (48KHz(AAC)
Volume: Adjust Audio Volume
2
Audio Delay
After checking the box, set the audio delay time (10 ~ -500 ms)
3
Apply/Cancel
Apply/Cancel Audio Setting
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2
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5.2.6 Streaming
No
Item
Function Descriptions
1
Streaming 1/
Streaming 2
Supporting 2-way streaming output
2
Streaming
parameter setting
Please refer to 5.2.6.1 Streaming Parameter Setting for relevant settings
3
RTSP
Select to enable RTSP
Enable/Disable Multicast
It is suggested to enable Multicast when the number of users online
watching the live image simultaneously is more than 4
Enable/Disable Password Authentication
RTSP connection format can be found in 5.1.3 Using RTSP Player
to View the Images
The username/password is the same as the web login password of
the camera, please refer to 5.2.10 System Settings - User to
add/modify account information
4
RTMP/ RTMPS
Copy the RTMP web address provided by the RTMP service platform and
paste it to the RTMP connection address to publish the camera images on
the RTMP service platform
To upload to YouTube for live streaming, please refer to 5.2.5 Audio to
turn on the audio function
5
SRT
Check to enable and set SRT streaming
After the SRT streaming is opened, it will be connected automatically
upon startup
The port number must be set in the range above 1024 with a maximum
value of 9999
<Remark> The following port is to be used by the camera. Setting of
the said port may not connect correctly 8554, 8555, 8557,
8080, 9090, 1935
Delay time is for 20 to 8000 microseconds. The default value is 120
microseconds
6
NDI
For VC-TR40N only. Please refer to 5.2.7 Streaming – NDI.
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5.2.6.1 Streaming parameter setting
Function
Streaming 1
Streaming 2
Encode Format
H.264
Resolution
1080p / 720p
720p
Bit rate
Range
2,000~20,000
2,000~20,000
Factory
Default
7,000
3,000
Rate Control
CBR / VBR
Frame Rate
Setting according to the supported resolution
Group of Pictures
Setting according to the supported resolution
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5.2.7 Stream – NDI (For VC-TR40N only)
No
Item
Function Descriptions
1
Camera ID/
Location
Displaying ID/location according to [System] > [Output] settings
2
Group Name
The group name can be modified here and set with Access Manager - Receive in
NDI Tool
If no group is assigned, the machine belongs to Public. As the default of
Access Manager includes Public, Studio Monitor can discover this machine.
If a group is assigned, but this group is not added into Access Manager,
Studio Monitor cannot discover this machine.
If a group is assigned and this group is added into Access Manager, Studio
Monitor can discover this machine.
<Remark> The name can contain commas (,) to distinguish different groups
Example: “default, 123, abc” means this machine belongs to three groups at the same time
(default/ 123/ abc)
3
NDI|HX
HX2/HX3 can be set on VC-TR40N
HX2: HX2 is supported
HX3: HX3 is supported (Stream 1/ 2 will be disabled.)
4
Multicast
Multicast Settings.
It is recommended to enable this feature when there are more than 4 viewers
online simultaneous
5
Discovery Server
Check to enter the Server IP address
6
Apply
After the setting has been modified, click this button to apply the settings
2 3 4 5 6
1
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5.2.8 System – Output Setting
No
Item
Function Descriptions
1
Camera name
Change camera name here
Supporting 1 - 32 characters for the camera name
Please mix uppercase and lowercase letters or numbers for
characters. Special symbols such as “/” and “space” cannot be used
<Remark> Modifying this field will modify the Onvif device name synchronously
2
Camera Location
Modify the location of the camera, such as Room 1
Supporting 1 -32 characters for the camera location
Please mix uppercase and lowercase letters or numbers for
characters. Special symbols such as “/” and “space” cannot be used
<Remark> Modifying this field will modify the Onvif device location synchronously
3
Resolution
Set the resolution of the camera
After switching the resolution, the camera will restart. Please refresh the
browser
4
HDMI format
Select YUV444/RGB
5
Privacy Mode
(UVC)
Enable/Cancel Privacy Mode
After the function is enabled, when the camera is turned off via the
remote control or software, the lens will automatically turn to the bottom
right to ensure the user’s privacy
6
Apply/Cancel
Apply/Cancel Setting
○
1
○
2
○
3
○
4
○
5
○
6
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5.2.9 System – Network
No
Item
Function Descriptions
1
DHCP
Network setting of camera. Change of setting is available when DHCP
function is closed
2
HTTP port number
Set HTTP port. The default Port value is 80
3
HTTPS port number
Set HTTPS port. The default Port value is 81
4
Apply/Cancel
Apply/Cancel Setting
○
1
○
2
○
3
○
4
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5.2.10 System – Date & Time
Function Descriptions
Display the current camera/PC date and time, and set the display format and synchronization way
When Manually Set is selected for [Time Settings], Date & Time can be customized
5.2.11 System – User
Function Descriptions
Add/Modify/Delete user account
Supporting 4 - 32 characters for user name and password
Please mix uppercase and lowercase letters or numbers for characters. Special symbols or the
underlined cannot be used
Authentication Mode: Set the new account management permissions
User Type
Administrator
(Admin)
Operator
(Operator)
Viewer
(Viewer)
View images
V V V
Settings
V V X
Account
management
V X X
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5.2.12 System Settings – Control
No
Item
Function Descriptions
1
Protocol
Supporting VISCA protocol
2
Baud Rate
Choose the transmission speed of the control signal as 9600/38400
3
VISCA address
The camera ID address 1 ~ 7 can be assigned. Select 0 for automation
4
Tracking LED status
Enable/Disable the LED in front panel flick when tracking is triggered.
5
Apply/Cancel
Apply/Cancel Setting
○
1
○
2
○
3
○4
○
5
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5.2.13 Maintenance
No
Item
Function Descriptions
1
Firmware Upgrade
Select the firmware file, and click [Upgrade] to update the firmware.
<Remark>Update takes about 2-3 minutes.
<Remark> Please do not operate o-r turn off the power of the device
during the update to avoid firmware update failure.
2
Factory Reset
Reset all configurations to factory default settings
Except the Network Setting after reset
3
System Settings
Save setup parameters as a Profile, and users can download and upload
camera setup parameters
4
Error Log
If the camera operates abnormally, please export error log and provide it
to Lumens for confirmation
5.2.14 About
Function Descriptions
Display the firmware version, serial number, and other related information of the camera
For technical support, please scan the QRcode at the bottom right.
○
1
○
2
○
3
○
4
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Chapter 6 Troubleshooting
This chapter describes problems you may encounter while using VC-TR40. If you have
questions, please refer to related chapters and follow all the suggested solutions. If the problem
still occurred, please contact your distributors or the service center.
No.
Problems
Solutions
1.
Boot without power signal
1. Make sure you have plugged in the power cord.
2. When using a PoE connection, ensure that the power
supply supports PoE (IEEE802.3af) hubs
2.
There is no image output
from camera
1. Check the power supply or PoE supply functions.
2. Confirm the output signals are in streaming output.
3. Confirm whether the camera resolution can be used
together with the monitor equipment
4. Replace the cables and make sure they are not faulty.
3.
Camera image is severely
delayed
Please use 1080p or 720p 60/50 fps rather than 25/30 fps
signals.
4.
RS-232 cannot be
controlled
1. Confirm the connection is correct (RS-232 In/ Out)
2. Please make sure the Baud rate setting is the same as the
control equipment
5.
Whether the Internet can be
used for operation
Please refer to Chapter 5 Network Function Setting
Description for the Internet usage
6.
The ONVIF software cannot
find the machine
Please make sure that [System] > [Output] > [Camera ID] /
[Location] in the web page uses only English letters or
numbers. The ONVIF software cannot find the machine if
you use special characters and space.
7.
The camera does not save
the relevant parameters
(PTZ, AWB …) after reboot
Please make sure if the Initial Position is set to Last MEM
from the setting menu or web page
1.Setting Menu: System - Initial Position
2.Web page: Live View-Setting–Camera Setting - PTZ Initial Position
8.
How to log in the portal
when you forget your
account password
Please contact your Lumens distributor or service center
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Chapter 7 Safety Instructions
Always follow these safety instructions when setting up and using VC-TR40 PTZ Video Camera:
1 Operation
1.1 Please use the product in the recommended operating environment, away from water or source of heat
1.2 Do not place the product on a tilted or unstable trolley, stand or table.
1.3 Please clean the dust on the power plug prior to usage. Do not insert the product’s power plug into a
multiplug to prevent sparks or a fire.
1.4 Do not block the slots and openings in the case of the product. They provide ventilation and prevent the
product from overheating.
1.5 Do not open or remove covers, otherwise it may expose you to dangerous voltages and other hazards.
Refer all servicing to licensed service personnel.
1.6 Unplug the product from the wall outlet and refer servicing to licensed service personnel when the following
situations happen:
If the USB port becomes damaged or frayed.
If liquid is spilled into the product or the product has been exposed to rain or water.
2 Installation
2.1 For security considerations, please make sure the standard mount you use is in line with UL or CE safety
approbations and installed by technician personnel approved by agents.
3 Storage
3.1 Do not place the product where the cord can be stepped on as this may result in fraying or damage to the
lead or the plug.
3.2 Unplug this product during thunderstorms or if it is not going to be used for an extended period.
3.3 Do not place this product or accessories on top of vibrating equipment or heated objects.
4 Cleaning
4.1 Disconnect all the cables prior to cleaning and wipe the surface with a dry cloth. Do not use alcohol or
volatile solvents for cleaning.
5 Batteries (for products or accessories with batteries)
5.1 When replacing batteries, please only use similar or the same type of batteries.
5.2 When disposing of batteries or products, please adhere to the relevant instructions in your country or region
for disposing of batteries or products.
Precautions
This symbol indicates that this equipment may
contain dangerous voltage which could cause
electric shock. Do not remove the cover (or
back). No user-serviceable parts inside. Refer
servicing to licensed service personnel.
This symbol indicates that there are
important operating and
maintenance instructions in this
User Manual with this unit.
FCC Warning
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part
15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference
when the equipment is operated in a commercial environment.
Notice :
The changes or modifications not expressly approved by the party responsible for compliance could void the
user’s authority to operate the equipment.
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part
15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference
when the equipment is operated in a commercial environment.
IC Warning
This digital apparatus does not exceed the Class A limits for radio noise emissions
from digital apparatus as set out in the interference-causing equipment standard
entitled “Digital Apparatus,” ICES-003 of Industry Canada.
Cet appareil numerique respecte les limites de bruits radioelectriques applicables aux appareils numeriques de
Classe A prescrites dans la norme sur le material brouilleur: “Appareils Numeriques,” NMB-003 edictee par
l'Industrie.
EN55032 CE Warning
Operation of this equipment in a residential environment could cause radio interference.
Warning: Operation of this equipment in a residential environment may cause radio interference
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“Extron IP Link Compatible
Extron has developed and tested an IP Link driver for this product. Using IP Link technology, this device can be
monitored, controlled and supported over a standard Ethernet network. In order to enable IP Link network
connectivity and control, you must install and configure an IP Link-enabled device such as a MediaLink controller or
IP Link Ethernet control interface. For more information, please see www.extron.com/iplc”.
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Supplier's Declaration of Conformity
47 CFR § 2.1077 Compliance Information
Manufacturer：Lumens Digital Optics Inc.
Product Name：VC-TR40
Model Number：PTZ Video Camera
Responsible Party – U.S. Contact Information
Supplier：Lumens Integration, Inc.
4116 Clipper Court, Fremont, CA 94538, United States
e-mail ：support@mylumens.com
FCC Compliance Statement
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions : (1) This
device may not cause harmful interference, and (2) this device must accept any interference received, including
interference that may cause undesired operation.
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Copyright Information
Copyrights © Lumens Digital Optics Inc. All rights reserved.
Lumens is a trademark that is currently being registered by Lumens Digital Optics Inc.
Copying, reproducing or transmitting this file is not allowed if a license is not provided by Lumens Digital Optics
Inc. unless copying this file is for the purpose of backup after purchasing this product.
In order to keep improving the product, the information in this file is subject to change without prior notice.
To fully explain or describe how this product should be used, this manual may refer to names of other products or
companies without any intention of infringement.
Disclaimer of warranties: Lumens Digital Optics Inc. is neither responsible for any possible technological,
editorial errors or omissions, nor responsible for any incidental or related damages arising from providing this file,
using, or operating this product.
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