
1
VC-A71SN
Ultra HD camera
(4K PTZ Video Camera)
Version VCBC106
To download the latest versions of the Quick Start
Guide, multilingual user manual, software, driver,
etc., please visit Lumens
https://www.MyLumens.com/support

2
Table of Contents
Chapter 1 Package Contents .................................................................... 3
Chapter 2 Function Introduction .............................................................. 4
2.1 I/ O functions Introduction ................................................................................. 4
2.2 Tally Lamp Function Description ....................................................................... 6
2.3 Description of LED indicator .............................................................................. 6
Chapter 3 Instruction for installation ....................................................... 7
3.1 Camera Size ..................................................................................................... 7
3.2 Preparation before installation .......................................................................... 7
3.3 Instruction for installation .................................................................................. 8
3.4 Connecting devices ......................................................................................... 13
Chapter 4 Remote Control and Setting Menu ....................................... 16
4.1 Functions of remote control ........................................................................... 16
4.2 Setting Menu ................................................................................................... 17
Chapter 5 Network Function Settings Description ............................... 21
5.1 Connecting Camera to Network ...................................................................... 21
5.2 Web Page Function Description ...................................................................... 23
Chapter 6 DIP Switch Setting ................................................................. 38
6.1 DIP SWITCH ................................................................................................... 38
Chapter 7 Troubleshooting ..................................................................... 39
Chapter 8 Safety Instructions ................................................................. 40
Supplier's Declaration of Conformity 47 CFR § 2.1077 Compliance Information ............. 41
Copyright Information ............................................................................... 42

3
Chapter 1 Package Contents
Appearance may vary
depending on country
/ region

4
Chapter 2 Function Introduction
2.1 I/ O functions Introduction
2.1.1 Front View
Display the Tally Lamp status of the camera
Display the status of the camera, please refer to 2.3 Description of
LED indicator
Display the status of the camera, please refer to 2.3 Description of
LED indicator

RS-232 output port, at most 7 cameras can be connected in a
serial connection
RS-232 input port, at most 7 cameras can be connected in a
serial connection
HDMI 2.0 output (Audio output supported)
RS-422 port, at most 7 cameras can be connected in a serial
connection
Adjust the resolution setting. The default is 3840 x 2160/ 59.94p
Network cable connection port supports routers or hubs of PoE++
(IEEE 802.3bt) with power supply
The remote control ID setting is only controlled after
corresponding to the Camera Select on the remote control
Connects to the USB port of the computer and provides USB
signal images
<Remark> Support up to 3840 x 2160/ 29.97p
12G-SDI output (Audio output supported)

The cooling fan automatically controls its rotation speed and
performs cooling in cope with the operation temperature of the
machine
The camera is mounted on a (specification) 1/ 4” - -20 UNC tripod
When using the metal plates of accessories, remove 4 pieces of
rotatable food pads on the bottom by rotating counterclockwise,
and then install the mental plates
2.2 Tally Lamp Function Description
The Tally light function may be enabled through the RS232 command. Please refer to
VC-A71SN RS-232 command set document
2.3 Description of LED indicator
Startup in progress
(initialization)

7
Chapter 3 Instruction for installation
3.1 Camera Size
3.1.1 Camera Front View and Side View
Length x Width x Height: 233 x 188 x 189 mm
Weight: 3.0 Kg (without mental plates)
3.1.1.1 Bottom of Camera
The camera can be mounted on a 1/ 4”-20 UNC PTZ tripod deck by using the lock holes on
the bottom for the tripod
3.2 Preparation before installation
Installation and connection of HD camera requires special skills. To install by yourself,
please follow necessary steps, ensure steady and tight installation of the device, and pay
attention to your safety to avoid any accident.

8
3.2.1 Ensure the safety of the installation environment. Please do not install the device on
unstable ceiling or in a place where the device is in danger of falling to avoid any
accident.
3.2.2 Please check whether accessories in the box are complete or not. Please contact the
supplier for any shortage, and make sure to keep the accessories in the box intact.
3.2.3 Please choose a proper place for installation of camera in advance. Please determine
an installation place according to the following requirements
3.2.3.1 Confirm the position for the object to be captured.
3.2.3.2 Confirm whether the camera is set at a proper distance from other light sources.
3.3 Instruction for installation
3.3.1 Install the camera on the desk
3.3.1.1 Precautions for installation
Please install the machine on a flat desk
Do not grab the camera head by hand when handling the device
Do not rotate the camera head by hand. Improper rotation may result in breakdown of the
camera
3.3.1.2 Installation steps
Please place the camera on a flat desktop to ensure the normal vertical and horizontal
operation of the machine and the good cooling of the fan at the bottom
3.3.2 I would like to install the camera on the ceiling
3.3.2.1 Prepare for the parts and equipment required during the installation
Accessories in the box (metal plates A, B, M3 screw silver x 8, black x 2)
Screw for locking on ceiling mounted hanger x 4
Drilling machine, screw driver, ladder

9
3.3.2.2 Metal Plate size diagram
Metal plate A - machine side
Metal plate A - machine side
Metal plate A locking screw

10
Metal plate B - ceiling side
Metal plate B - ceiling side
Metal plate B
locking screw
Metal plate B
locking bolt

11
3.3.2.3 Precautions for installation
1. Before installation, please confirm the orientation of the machine relative to the object to
be captured
2. It is recommended that the machine should be set at a distance of more than 2 meter
away from the object to be captured. Please adjust for a best distance according to the
magnification of the lens
3. The machine (including metal plates) is weighed at about 4 kg. If it is to be installed on
the ceiling, please use the hanger that has obtained UL security approval to prevent the
machine from falling down.
4. Please check whether the camera is installed securely on a regular basis.
5. Please clean the cooling fan located at the bottom to ensure the good heat dissipation
effect of the machine on a regular basis.
3.3.2.4 Installation steps
1. Remove the 4 foot pads on the machine base. The foot pads are designed to be
detachable and can be removed by rotating them counterclockwise by hand.
<Remark> The removed foot pads must be kept properly for future use.

12
2. Fix the metal plate A on the machine base with 4 M3 silver screws
3. Lock the metal plate B on ceiling mounted hanger
<Note>
(1) Please use the hanger that has obtained UL security approval
(2) Please reserve the hole for the connecting wires of the camera
4. Combine the metal plate A and the metal plate B
(1) Push the metal plate A up to the ceiling and then to the right to latch the metal plate B
(2) And then secure with 2 M3 silver screws and 1 M3 black screw

13
3.3.2.5 How to remove
1. Remove the connecting wires from the camera
2. Uninstall the camera together with the ceiling, loosen the three screws that fix the metal
plates A and B and push to the left to remove the machine
3. Then remove the screws on the hanger and the machine
3.4 Connecting devices
3.4.1 RS-232 Connection
With RS-232 in/ out, at most 7 Lumens cameras can be connected.
RS-232 pins definition instructions

14
3.4.2 RS-422 Connection
With RS-422, at most 7 Lumens cameras can be connected.
<Note> When RS-422 connection is being used, do not use RS-232 connection.
RS-422 pins definition instructions

15
RS-422 connection instructions
1. Hold the two sides of RS-422 connector and pull out in the direction shown by the arrow
in the figure below
2. Peel off a section of copper wire (AWG Nos. 28 to 18) and insert it into the connector
hole; then use flat screw driver to fix it
3. Insert the wired RS-422 connector back to the Camera. Now the connection is
completed

16
Chapter 4 Remote Control and Setting Menu
4.1 Functions of remote control
Numeric Keys 0 - 9: Click to call the preset
Preset: Appoint an ID (0 ~ 9) to save the
current position data
Reset: Appoint an ID (0 ~ 9) to delete the
current position data
Go back to the main page/ Execute
Fast: Adjust image size
Slow: Fine-tune image size
Auto: Auto focus
Manual: Enable Manual Focus
Far/ Near: Adjust the focal length in Manual
Switch image effect (OFF/ Neg/ B&W)
Turn on/off back light compensation
Clear the Pan/Tilt setting
Rotate the image (OFF/ Mirror/ Flip/ Rotate)

17
4.2 Setting Menu
<Remark> Press [MENU] on the remote control to enter the setting menu; the bold underlined
values in the following table are defaults.
3rd Level
Adjustment Values
1. Full Auto
2. Shutter Pri
3. Iris Pri
4. Manual
The value can be adjusted after
Exposure Comp. is activated
The value can be adjusted after Spot
Light is activated
Adjustable when the Exposure
mode is set to Shutter Pri
Adjustable when the Exposure
mode is set to Iris Pri
Adjustable when the Exposure
mode is set to Manual
Max. limit value of electron gain
1. Auto
2. In Door
3. Out Door
4. One Push WB
5. ATW
6. Manual B Gain
7. Sodium Lamp
8. 3000K
9. 4300K
10. 5000K
11. 6500K
12. 8000K
Select the color temperature mode
1. 4000k ~ 7000k
2. 3200k
3. 5800k
4. 1700k ~ 10000k
5. 1700k ~ 10000k
6. Custom
7. 2800k
Adjustable when the white balance
mode is set to Manual
Adjustable when the white balance
mode is set to Manual

3rd Level
Adjustment Values
The user may customize his/ her
desired image mode
Adjustable when the Image mode is
set to Custom. After selected, the
corresponding Image mode
parameters will be read and applied
to Custom
Adjustable when the Image mode is
set to Custom
Adjustable when the Image mode is
set to Custom
Adjustable when the Image mode is
set to Custom
Adjustable when the Image mode is
set to Custom
Turn on/ off the angle limit setting
Activate the reverse Pan direction
Activate the reverse Tilt direction
5/ 25/ 50/ 80/ 120/ 160/ 200/
300 deg/sec
Set the PTZ rotation speed when
Preset is performed
Set the Pan/Tilt moving speed to
vary from the zoom position
Set the D-zoom limit
<Remark> 3840 x 2160 59.94/ 50
does NOT support this setting
When activated, PTZ
synchronization can be achieved by
controlling with the Presets
<Remark> Refer to the Preset speed
setting for this feature. The speed
may be adjusted automatically due to
the difference of PTZ moving range.
On/ MIRROR/ Flip /
MIRROR + MIRROR
Set the mode at which the image is
mirror or flipped
For AF triggering speed, the higher
the speed is, the faster AF is
triggered
Center / Full Frame / Auto
AF frame setting, when central area
was set as AF frame, focusing will be
on the center of the screen. When
Full Frame was set as AF frame,
focusing will be calculated based on
the full screen
Manual/ Curve Tracking/
Zoom Tracking
This function can be set in the
Manual Focus (MF) mode
Set the focus mode during lens
zooming in Manual Focus mode

3rd Level
Adjustment Values
This function can only be enabled in
the Manual Focus (MF) mode
When PTZ Assist is enabled and
PTZ control is in operation, the focus
performs only once upon immediate
execution. The focus will not be
triggered afterward when the scene
changes
Turn on this function and AF will
mainly focus on the face
Enable/Disable DHCP setting using
left and right arrow keys and press
[ENTER] to apply setting.
Press [ENTER] to be in modify
mode; select the item to be modified
using the up and down keys, and
modify the value using the left and
right keys or the numeric keys.
Press [ENTER] to be in modify
mode; select the item to be modified
using the up and down keys, and
modify the value using the left and
right keys or the numeric keys.
Press [ENTER] to be in modify
mode; select the item to be modified
using the up and down keys, and
modify the value using the left and
right keys or the numeric keys.
When the audio is not synchronized
with the video, enable this function to
set the audio delay time
<Remark> Supported when NDI|HX
function setting is off
Set audio delay time
<Remark> Supported when NDI|HX
function setting is off
Set audio encode type
<Remark> Supported when NDI|HX
function setting is off
1. 48 KHz(AAC)
2. 44.1 KHz(AAC)
3. 16 KHz(AAC)
4. 16 KHz(G.711)
5. 8 KHz(G.711)
Set the encode type and sample rate
<Remark> Supported when NDI|HX
function setting is off
Turn on/off the prompt information on
the display
When it is Off, the remote control will
not be able to control the camera. At
this moment, turn off and then turn
on the power to restore control of the
remote control.
Select to enable or disable Tally
Lamp function.

3rd Level
Adjustment Values
Set whether the indicator is linked
with RS232 command
Normal (Not linked): The indicator
light status and mode shall be set
separately.
When the indicator light is on and
the default mode is off, additional
command is required to set the
indicator light mode
Setting indicator light mode when
the indicator light is off will not
trigger the indicator light
Link:
When the indicator light is on, the
default mode is red light
Setting indicator light mode when
the indicator light is off will turn
on the indicator light
Select the camera lens to return to
the last operated position or the first
preset position after POWER ON
<Remark> 1st Preset = Preset 0
Control Device setting,
Controller: for joystick
Encoder: for tracking system
When the function is enabled, the
screen will Freeze when Preset is
executed. Freeze will be released
after Preset is completed.
Choose whether the control interface
used is RS-232 or RS-422
Choose the transmission speed of
the control signal
The Protocol set to VISCA allows the
camera ID address to be assigned.
Select 0 for automation.
The Protocol set to Pelco D allows
the camera ID address to be
assigned.
1. 3840x2160/59.94p
2. 3840x2160/50p
3. 3840x2160/29.97p
4. 3840x2160/25p
5. 1080p/59.94
6. 1080p/50
7. 1080p/29.97
8. 1080p/25
9. 720p/59.94
10. 720p/50
11. 1080i/59.94
12. 1080i/50
Choose the output resolution
Standard Profile /
REC.709 / BT.2020
Set the standard for color gamut
Resume the factory default setting
Display the current setting status

21
Chapter 5 Network Function Settings Description
5.1 Connecting Camera to Network
5.1.1 Connecting to Internet
Two common connection methods are shown below
1. Connecting via switch or router
2. To connect directly through network cable, the IP address of the computer should be
changed so that it is on the same network segment as the camera
E.g.: The factory-preset default IP address of the camera is 192.168.100.100. The computer
IP address must be set with the same network segment, such as 192.168.100.101, so that
the computer can be connected correctly with the camera
Change network settings
5.1.2 Using the Browser to View the Images
Open the browser, and enter the IP address of the camera in the address bar
E.g.: http:/ / 192.168.100.100 (Default IP address)
Enter administrator’s account and password
For a first-time login, please refer to 5.2.3 Account Management to change the default
password

22
5.1.3 Using RTSP Player to View the Images
<Remark> Supported when NDI|HX function is off (Please refer to 5.2.5 Setting - Video - NDI|HX)
In addition to the browser and VMS, other free softwares also can be used for RTSP
connection, such as VLC, Quick Time and PotPlayer
RTSP connection address formats are as follows:
RTSP Main Streaming (4K@H.265) => rtsp:/ / camera IP: 8554/ hevc
RTSP Sub1 Streaming (1080P@H.264) => rtsp:/ / camera IP: 8557/ h264
RTSP Sub2 Streaming (720P@H.264) => rtsp:/ / camera IP: 8556/ h264
If password authentication is enabled, the RTSP connection address is as follows:
RTSP Main Streaming
rtsp://Username:Password@VC IP address:port/hevc
RTSP Sub1/ Sub2 Streaming
rtsp://Username:Password@VC IP address:port/h264
To enable password authentication function, please refer to 5.2.9 Setting - Network
Example:
Open the VLC software, click [Open Network Streaming], and enter the URL: rtsp:/ /
192.168.100.100:8554/ hevc
5.1.4 Using NDI Studio Monitor to View the Images
<Remark> Supported when NDI|HX function is on (Please refer to 5.2.5 Setting - Video - NDI|HX)
For the NDI|HX operation, please download the latest NDI software from the NewTek website
https:/ / www.newtek.com/
Lumens Network Camera
Account: admin
Password: 9999 (Default)

23
5.2 Web Page Function Description
5.2.1 Login Screen
Please enter user account (Default: admin)
Please enter user password (Default: 9999)
<Remark> For a first-time login, please refer to 5.2.3 Account Management to
change the default password
Currently, the system supports English, Traditional Chinese and Simplified
Chinese
Save user account name and password to the browser. When you log in
next time, there is no need to re-enter them
Log into the administrator screen on the website

24
5.2.2 Viewing In Real Time
<Remark> Preview pane is not supported when NDI is on
Adjust the Pan/Tilt position of the camera screen
Adjust the zoom-in or zoom-out ratio via scroll bar
Display the screen currently captured by the
camera
Turn on or turn off the camera power
Select the number first and then select SAVE or
LOAD
Switch the preview window to full screen

25
5.2.3 Account Management
Enter a user name and password to add a new user
Set the new account management permissions
Add the newly created user to the list of account
Edit: Modify the user password and permissions
Delete: Delete the user account

26
5.2.4 Setting - System Setting
<Remark> Preview pane is not supported when NDI is on
Set the resolution of the camera, resolutions supported by the camera are as
follows:
3840x2160 59.94 / 50 / 29.97 / 25 fps
1080p 59.94 / 50 / 29.97 / 25
720p 59.94 / 50
1080i 59.94/ 50
<Remark> After switching to the resolution, the camera will restart. Please refresh the
browser
According to the output resolution, you can select HDMI+NDI, HDMI +
Streaming or HDMI + UVC output
<Remark>
When it is set to UVC output, 3840 x 2160 30p or lower resolutions are supported
HDMI+NDI is supported when NDI is on
HDMI + Streaming is supported when NDI is off
Select YUV422 / YUV420 / RGB
<Remark> When it is set to YUV420, 3840 x 2160 60p/ 59.94p/ 50p resolutions are
supported
Set the standard for color gamut Standard Profile/ REC.709/ BT.2020
Set the stream to display “date and time” or “custom content” and to display
location
After the setting has been modified, select this button to apply the setting

27
5.2.5 Setting - Video
<Remark> Preview pane is not supported when NDI is on
Modify the camera name
Camera names are limited to 1 - 12 characters
Please mix uppercase and lowercase letters or numbers
for characters. Special symbols such as “/ ” and
“space” cannot be used
<Remark> Modifying this field will modify the Onvif device name
synchronously
Modify the location of the camera, such as Room1
Camera location is limited to 1-11 characters
Please mix uppercase and lowercase letters or numbers
for characters. Special symbols such as “/” and “space”
cannot be used
<Remark> Modifying this field will modify the Onvif device
location synchronously
The group name can be modified here and set with Access
Manager - Receive in NDI Tool
If no group is assigned, the machine belongs to Public.
As the default of Access Manager includes Public,
Studio Monitor can discover this machine
If a group is assigned, but this group is not added into
Access Manager, Studio Monitor cannot discover this
machine
If a group is assigned and this group is added into
Access Manager, Studio Monitor can discover this
machine

The name can contain commas (,) to distinguish different
groups
Example: default, 123, abc means this machine belongs to
three groups at the same time (default/ 123/ abc)
Set HX 2/ HX3/ Off
HX 2/ HX3: Support NDI (ONVIF cannot find devices,
and RTSP/ RTMP/ RTMPS/ MPEG-TS/ SRT streams
cannot be used.)
Off: Support RTSP/ RTMP/ RTMPS/ MPEG-TS/ SRT,
and ONVIF can find devices but cannot be used with
NDI Tool
This can be seen when 5.2.4 Settings - System Settings
- Output Signals is set to HDMI + Streaming
Turn on streaming function. VC-A71SN supports 3
streaming outputs. Please refer to Streaming Parameter
Setting table below for relevant settings
This can be seen when 5.2.4 Settings - System Settings
- Output Signals is set to HDMI + UVC
Encode Format:
3840x2160 29.97 / 25 fps: H.264
Less than 1080p (inclusive): H.264/ MJPEG
Resolution: It is shown based on 5.2.4 Settings -
System Settings – Resolution
Frame Rate: 3840 x 2160 can only select the highest
29.97 fps
After the setting has been modified, select this button to
apply the setting
Streaming parameter setting
Setting according to the supported resolution
Setting according to the supported resolution

29
5.2.6 Setting - Camera
<Remark> Preview pane is not supported when NDI is on
Adjust the zoom-in or zoom-out ratio via scroll bar
Mode: Select exposure mode (Automatic/ Shutter Priority/ Aperture
Priority/ Manual)
Exposure Comp. Level: Select exposure compensation level
Gain: The gain limit is adjustable when the exposure mode is set to
“Manual”
Iris: The size of aperture is adjustable when the exposure mode is set to
“Manual” or “Aperture Priority”
WDR: Set the level of wide dynamic range (WDR) in order to obtain
better images
Shutter Speed: The shutter speed is adjustable when the exposure
mode is set to “Manual” or “Shutter Priority”
Mode: Select the color temperature mode
One Push Trigger: One push color temperature is adjustable when the
white balance mode is set to “One Push Trigger”
Manual Red / Blue: Manually adjust blue/red color temperature

Mode: Select manual/automatic focus
Focus Range: The focusing range is adjustable when the focus mode is
set to “Manual”
AF Sensitivity: Set automatic focus sensitivity
AF Frame: Set automatic focus range
Zoom Tracking: Set the focus mode during lens zooming in Manual
Focus mode
PTZ Assist: In Manual, check whether auto focus is enabled if there is
any changes of PTZ
Smart AF: Turn on this function and AF will mainly focus on the face
One Push AF: When the manual focus mode is on, click the button to
perform one auto focus
Mirror: Set automatic flip mode
[Off/ Mirror/ Flip/ Mirror + Flip]
Pan/Tilt limit: Set the pan/tilt limit
Pan/Tilt flip: Set Pan/Tilt flip
Preset Speed: Set the rotation speed of the cradle head when Preset is
executed
PTZ Speed Comp: Set the Pan/Tilt moving speed to vary from the zoom

position
Initial Position: Set the camera lens to return to the last operated
position or the first preset position after POWER ON
<Remark> First default position = Preset 0
Motionless Preset: When the function is enabled, the screen will Freeze
when Preset is executed. Freeze will be released
after Preset is completed
D-Zoom Limit: Set the D-Zoom Limit, x1 - x12
PTZ Motion Sync: When activated, PTZ synchronization Hour can be
achieved by controlling with the Presets
<Remark> Refer to the Preset speed setting for this feature. The speed may be
adjusted automatically due to the difference of PTZ moving range
Enable/ Disable Tally Light
Indicator Light Link Mode: Set whether the indicator is linked with RS232
command
Normal (Not linked): The indicator light status and mode shall be set
separately.
- When the indicator light is on and the default mode is off, additional
command is required to set the indicator light mode
- Setting indicator light mode when the indicator light is off will not trigger
the indicator light
Link:
- When the indicator light is on, the default mode is red light
- Setting indicator light mode when the indicator light is off will turn on the
indicator light
5.2.7 Setting - Picture
<Remark> Preview pane is not supported when NDI is on
Set picture effect, Off/ Neg/ Black and White
2D noise reduction settings
3D noise reduction settings
The user may customize his/ her desired image mode
When no custom setting is needed, reset the picture parameters back to the
factory default by selecting this item
Gamma Level adjustment; Adjustable when the image mode is set to Custom

Brightness adjustment of the image; Adjustable when the image mode is set
to Custom
Hue adjustment; Adjustable when the image mode is set to Custom
Saturation adjustment of the image; Adjustable when the image mode is set
to Custom
Adjust the sharpness of the image
Set the audio signal delay time (-1 ~ -500 ms)
Set Encode sample rate
48 KHz (AAC)
44.1 KHz (AAC)
16 KHz (AAC)
16 KHz (G.711)
8 KHz (G.711)

33
5.2.9 Setting - Network
Network setting of camera. Change of setting is available
when DHCP function is closed.
Copy the RTMP web address provided by the RTMP
service platform and paste it to the RTMP connection
address to publish the camera images on the RTMP
service platform
To upload to YouTube for live streaming, please refer to
5.2.8 Settings - Audio to turn on the audio function
Enable / Disable Multicast
It is suggested to enable Multicast when the number of
users online watching the image simultaneously is more
than 4
Enable / Disable Password Authentication
RTSP connection format can be found in 5.1.3 Using
RTSP Player to View the Images
The username/password is the same as the web login
password of the camera, please refer to 5.2.3 Account
Management to add/ modify account information
Enable Multicast to proceed settings
Set MPEG-TS format
<Remark> Port must be set in the range above 1024 with

a maximum value of 9999
<Remark> The following port is used by the camera.
Setting of the port may not connect correctly
8554, 8556, 8557, 8080, 80, 81, 9090, 23
1. Set the field of SRT and then check the item to open
SRT streaming
After the SRT streaming is opened, it will be connected
automatically upon startup
2. The port number must be set in the range above 1024
with a maximum value of 9999
<Remark> The following port is used by the camera.
Setting of the port may not connect correctly
8554, 8556, 8557, 8080, 9090, 1935
3. Delay time is for 20 to 8000 microseconds. The default
value is 120 microseconds
1. Set SNTP Server IP
2. Set HTTP port. The default Port value is 80
Set HTTPS port. The default Port value is 81
<Remark> Change of setting is available only when DHCP
function of camera is closed
Tracking Data Output
(FreeD)
When enabled, PTZ position information can be reported
when the camera moves
1. Serial Output: Please set the protocol to VISCA and the
baud rate to 38400
(Please refer to 5.2.13 Setting - Maintenance -
System Service for relevant settings.)
2. IP output: Set the IP address and port
<Remark> When Tracking Data Output is enabled, the
camera performance may be affected.
Display the date and time of the camera
Manual Configuration: Set time manually
Synchronize with computer time: Set the camera time according to the
computer time
Synchronize with SNTP server: Set the camera time synchronously with
the SNTP server
<Remark> SNTP server address: Please change in network setting

35
5.2.11 Setting - Maintenance - Upgrading Firmware
The camera firmware may be upgraded via web page. For the upgrade
method, please download the FW upgrade manual from Lumens official
website
5.2.12 Setting - Maintenance - Incident Log
If the camera encounters errors, an error code log will be established
<Remark> When an error code appears, the user may try to clear and
confirm if the error will repeat itself

36
5.2.13 Setting - Maintenance - System Service
Select the reset button to resume the factory default setting as the web page
setting
The web page setting parameters can be exported from the computer and
imported/applied to another camera
Communication
protocol related
settings
Communication protocol related settings for the use of connecting RS-232/
RS-422 communication
5.2.14 Setting - Maintenance - Reboot
Disable the reboot settings
Set the daily reboot time
<Remark> Please go to 5.2.10 Settings - Time to complete the SNTP
server synchronization to set daily reboot
Set the timing reboot time

Display the firmware version of the camera
Display firmware version-related information
Display the camera serial No.
Display the running time of the camera (the time will be reset when the
camera is rebooted or turned off)

38
Chapter 6 DIP Switch Setting
6.1 DIP SWITCH
6.1.1 OUTPUT Switch (Switch to different output resolutions)
To switch via the OSD/ RS-232 Command is also available based on the last executed action
6.1.2 IR SELECT (Selected by Remote control)
When using the remote control, please make sure the settings of IR SELECT and the Camera
Select of the remote control are consistent

39
Chapter 7 Troubleshooting
This chapter describes problems you may encounter while using VC-A71SN. If you have
questions, please refer to related chapters and follow all the suggested solutions. If the problem
still occurred, please contact your distributor or the service center.
Boot without power signal
1. Make sure you have plugged in the power cord.
2. When using a PoE connection, ensure that the power
supply supports POE++ (IEEE802.3bt) routers or hubs
There is no image output
from VC-A71SN
1. Check the power supply or PoE supply functions.
2. Confirm the output signals are in streaming output.
3. Confirm whether the camera resolution can be used
together with the monitor equipment
If 4k output, confirm the monitor equipment supports 4K
output
4. Replace the cables and make sure they are not faulty.
RS-232 cannot be controlled
1. Confirm the connection is correct (RS-232 In/ Out)
2. Please make sure the Baud rate setting is the same as the
control equipment
Whether the Internet can be
used for operation
Please refer to Chapter 5 Network Function Description for
the Internet usage
Tally lamp is not working
when applying RS232 setting
Please make sure if the Tally lamp function is enabled from
the setting menu or web page.
Setting Menu: System - Tally Lamp
Web page: Setting - Camera - Tally Lamp
The camera does not save
the relevant parameters
(PTZ, AWB …) after reboot
Please make sure if the Initial Position is set to Last Operated
Position from the setting menu or web page
Setting Menu: System - Initial Position
Web page: Setting - Camera - Pan Tilt Zoom
Tracking Data Output is
delayed or not updated
Please confirm that the camera is not in the following status
The following function settings may cause data output to be
delayed or not updated:
- Modify output resolution
- Modify camera mode
- Modify HDMI format
- Turn on the setting menu
- Streaming Setting
- Audio Source Setting
The NDI/ Onvif software
cannot find the machine
Either NDI or ONVIF can be used. Please ensure the settings
on [Setting] > [Video] > [NDI|HX] page is set properly

40
Chapter 8 Safety Instructions
Always follow these safety instructions when setting up and using the product:
1 Operation
1.1 Please use the product in the recommended operating environment, away from water or source of heat
1.2 Do not place the product on a tilted or unstable trolley, stand or table.
1.3 Please clean the dust on the power plug prior to usage. Do not insert the product’s power plug into a multiplug to prevent
sparks or a fire.
1.4 Do not block the slots and openings in the case of the product. They provide ventilation and prevent the product from
overheating.
1.5 Do not open or remove covers, otherwise it may expose you to dangerous voltages and other hazards. Refer all servicing
to licensed service personnel.
1.6 Unplug the product from the wall outlet and refer servicing to licensed service personnel when the following situations
happen:
If the power cords are damaged or frayed.
If liquid is spilled into the product or the product has been exposed to rain or water.
2 Installation
2.1 For security considerations, please make sure the standard mount you use is in line with UL or CE safety approbations
and installed by technician personnel approved by agents.
3 Storage
3.1 Do not place the product where the cord can be stepped on as this may result in fraying or damage to the lead or the
plug.
3.2 Unplug this product during thunderstorms or if it is not going to be used for an extended period.
3.3 Do not place this product or accessories on top of vibrating equipment or heated objects.
4 Cleaning
4.1 Disconnect all the cables prior to cleaning and wipe the surface with a dry cloth. Do not use alcohol or volatile solvents for
cleaning.
5 Batteries (for products or accessories with batteries)
5.1 When replacing batteries, please only use similar or the same type of batteries
5.2 When disposing of batteries or products, please adhere to the relevant instructions in your country or region for disposing
of batteries or products
Precautions
This symbol indicates that this equipment may
contain dangerous voltage which could cause
electric shock. Do not remove the cover (or
back). No user-serviceable parts inside. Refer
servicing to licensed service personnel.
This symbol indicates that there are
important operating and
maintenance instructions in this
User Manual with this unit.
FCC Warning
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the
FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is
operated in a commercial environment.
Notice :
The changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority
to operate the equipment.
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the
FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is
operated in a commercial environment.
IC Warning
This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus as set out in the
interference-causing equipment standard entitled "Digital Apparatus," ICES-003 of Industry Canada.
Cet appareil numerique respecte les limites de bruits radioelectriques applicables aux appareils numeriques de Classe A
prescrites dans la norme sur le material brouilleur: "Appareils Numeriques," NMB-003 edictee par l'Industrie.
EN55032 CE Warning
Operation of this equipment in a residential environment could cause radio interference.
Warning: Operation of this equipment in a residential environment may cause radio interference

41
Supplier's Declaration of Conformity
47 CFR § 2.1077 Compliance Information
Manufacturer:Lumens Digital Optics Inc.
Product Name:VC-A71SN
Model Number:PTZ Video Camera
Responsible Party – U.S. Contact Information
Supplier:Lumens Integration, Inc.
4116 Clipper Court, Fremont, CA 94538, United States
e-mail :support@mylumens.com
FCC Compliance Statement
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions : (1) This
device may not cause harmful interference, and (2) this device must accept any interference received, including
interference that may cause undesired operation.

42
Copyright Information
Copyrights © Lumens Digital Optics Inc. All rights reserved.
Lumens is a trademark that is currently being registered by Lumens Digital Optics Inc.
Copying, reproducing or transmitting this file is not allowed if a license is not provided by Lumens Digital Optics
Inc. unless copying this file is for the purpose of backup after purchasing this product.
In order to keep improving the product, the information in this file is subject to change without prior notice.
To fully explain or describe how this product should be used, this manual may refer to names of other products or
companies without any intention of infringement.
Disclaimer of warranties: Lumens Digital Optics Inc. is neither responsible for any possible technological, editorial
errors or omissions, nor responsible for any incidental or related damages arising from providing this file, using, or
operating this product.