Lumens VC-A50S User Manual

VC-A50S

PTZ Video Camera

Installation Guide - English

[Important]

To download the latest version of Quick Start

Guide, multilingual user manual, software, or

driver, etc., please visit Lumens

http://www.Mylumens.com

Table of Contents

Copyright Information ..................................................................................... 3

Chapter 1 Safety Instructions ......................................................................... 4

　 Precautions ................................................................................................ 5

　 FCC Warning ............................................................................................. 5

　 EN55022 (CE Radiation) Warning .............................................................. 5

　 KCC Warning ............................................................................................. 5

Chapter 2 Package Contents .......................................................................... 6

Chapter 3 Product Overview .......................................................................... 7

3.1 Overview ........................................................................................... 7

3.2 Description of LED indicator ............................................................. 7

Chapter 4 Instruction for Installation ............................................................. 8

4.1 Preparation before installation .......................................................... 8

4.2 Instruction for installation .................................................................. 8

4.3 Connecting the device .................................................................... 18

Chapter 5 Remote Control and Setting Menu ............................................. 21

5.1 Functions of remote control ............................................................ 21

5.2 Setting Menu .................................................................................. 22

Chapter 6 Descriptions of Major Functions ................................................ 30

6.1 I would like to switch to VC-A50S ................................................... 30

6.2 I would like to save the current lens position data ........................... 30

6.3 I would like to clear the saved position data .................................... 30

6.4 I would like to turn on the back light compensation function ........... 30

6.5 I would like to adjust the shooting angle of the lens ........................ 30

6.6 I would like to zoom in/out images .................................................. 31

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6.7 I would like t o adjust the focal length .............................................. 31

6.8 I would like to adjust the AF speed .................................................. 31

6.9 I would like to set the image mode .................................................. 32

6.10 I would like to freeze images ................................ ............... ............ 32

6.11 I would like to rotate the image ....................................................... 32

6.12 I would like to change the camera direction .................................... 33

6.13 I would like to display the current status ......................................... 33

Chapter 7 DIP Switch Setting ....................................................................... 34

7.1 DIP SWITCH ................................................................................... 34

7.2 RS-422 Connection ........................................................................ 36

Chapter 8 Troubleshooting ........................................................................... 38

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Copyright Information

Copyrights © Lumens Digital Optics Inc. All rights reserved.

Lumens is a trademark that is currently being registered by Lumens Digital Optics
Inc.

Copying, reproducing or transmitting this file is not allowed if a license is not
provided by Lumens Digital Optics Inc. unless copying this file is for the purpose
of backup after purchasing this product.

In order to keep improving the product, Lumens Digital Opt ic s I n c. hereby
reserves the right to make changes to product specifications without prior notice.
The information in this file is subject to change without prior notice.

To fully explain or describe how this product should be used, this manual may
refer to names of other products or companies without any intention of
infringement.

Disclaimer of warranties: Lumens Digital Optics Inc. is neither responsible for any
possible technological, editorial errors or omissions, nor responsible for any
incidental or related damages arising from providing this file, using, or operating
this product.

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Chapter 1 Safety Instructions

Always follow these safety instructions when setting up and using the HD
Camera:

1. Use attachments only as recommended.

2. Use the type of power source indic ated on the HD Camera. If you are not
sure of the type of power available, consult your distributor or local elec trici ty
company for advice.

3. Always take the following precautions when handling the plug. Failure to do
so may result in sparks or fire:

 Ensure the plug is free of dust before inserting it into a socket.
 Ensure that the plug is inserted into the socket securely.

4. Do not overload wall sockets, extension cords or multi-way plug boards as
this may cause fire or electric shock.

5. Do not place the HD Camera where the cord can be stepped on as this may
result in fraying or damage to the lead or the plug.

6. Do not block the slots and openings in the case of HD Camera. They provide
ventilation and prevent the HD Camera from overheating. Do not place the
HD Camera on the soft surface of sofas, carpets or others.

7. Never push objects of any kind through cabinet slots. Never allow liquid of
any kind to spill into the HD Camera.

8. Except as specifically instructed in this User Manual, do not attempt to
operate this product by yourself. Opening or removing covers may expose
you to dangerous voltages and other hazards. Refer all servicing to licensed
service personnel.

9. Unplug the HD Camera during thunderstorms or if it is not going to be used
for an extended period. Do not place the HD Camera or remote control on
top of vibrating equip me nt or he ated objects such as a car, etc.

10. Unplug the HD Camera from the wall outlet and refer servicing to licensed
service personnel when the following si tuations happen:

 If the power cord or plug becomes damaged or frayed.
 If the camera is wet with liquid, rain or water.

<Note> Using an incorrect battery type in the remote control may result in
breakdown. Follow local instructions on how to dispose of used batteries.

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 Precautions

Warning: To reduce the risk of fire or electric shock, do not expose this
appliance to rain or moisture.

If HD Camera will not be used for an extended time, unplug it from the power socket.

Note

Risk of Electric S hock

Caution: To reduce the risk of electric shock, do not remove cover (or back). No
user-serviceable parts inside. Refer servicing to licensed service personnel.

Please do not open it by yourself

This symbol indicates that
this equipment may contain
dangerous voltage which
could cause electric shock.

This symbol indicates that
there are important operating
and maintenance instructions
in this User Manual with this
unit.

 FCC Warning

This HD Camera has b een tested and fo und to comply with the limits for a Class A
digital device, pursuant to Article 15-J of FCC Rules. These limits are designed to
provide reasonable protection against harmful interference in a commercial
installation.

This digital app aratus does not exceed the Class A limits for radio noise emissions
from digital apparatus as set out in the interference-causing equipment standard

entitled "Digital Apparatus," ICES-003 of Industry Canada.

 EN55022 (CE Radiation) Warning

This product is intended for use in a commercial, industrial, or educational
environment. It is not intended for residential use.

This is a Class A product. In a residential environment it may cause radio
interference, in which case the user may be required to take adequate measures.
The typical use is in a confe rence room, reception ro om or hall.

 KCC Warning

A 급 기기

(업무용 방송통신기자재)

이 기기는 업무용(A 급) 전자파적합기기로서 판매자 또는
사용자는 이 점을 주의하시기 바라며, 가정 외의 지역에서
사용하는 것을 목적으로 합니다.

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Chapter 2 Package Contents

VC-A50S

/

Power Cord Power Adapter RS-422 Connector

Appearance may vary

depending on

country/region

Instruction for

installation

Remote Control



Metal Plate A Metal Plate B M3 Screws

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Chapter 3 Product Overview

3.1 Overview

Front View Back View

1. Camera lens 2. Power LED indicator

3. Standby LED indicator 4. DVI output

5. Component output 6. Power input

7. IR SELECT 8. OUTPUT Switch

9. Camera Address Selectors 10. RS-232 output

11. RS-232 input 12. RS-422 Connection

13. VIDEO output 14. 3G-SDI output

3.2 De scription of LED indicator

3.2.1 Power:

3.2.1.1 No Light: Power off

3.2.1.2 Green light: In use

3.2.1.3 Flickering green: Signal from the Remote Control is received;

the indicator flickers every second

3.2.2 Standby:

3.2.2.1 Orange: In standby mode

3.2.2.2 No Light: Power on

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Chapter 4 Instruction for Inst allation

4.1 Preparati on before installation

Installation and connection of VC-A50S PTZ Video Camera requires
special skills. To install by yourself, please follow necessary steps, ensure
steady and tight installation of the device, and pay attention to your safety
to avoid any accident.

4.1.1 Ensure the safety of the installation environment. Please do
not install the device on unst able ceiling or in a place where
the device is in danger of falling to avoid any accident.

4.1.2 Please check whether accessories in the box are complete
or not. Please contact the supplier for any shortage, and
make sure to keep the accessories in the box intact.

4.1.3 Please choose a proper place for installation of VC-A50S in
advance. Please determine an installation place according
to the following requirements

4.1.1.1 Confirm the position for the object to be captured.

4.1.1.2 Confirm whether the VC-A50S is set at a proper distance
from other light sources.

4.2 I nstruction for installation

4.2.1 I would like to install VC-A50S on the desk

4.2.1.1 Precautions for installation

 Please install the machine on a flat desk
 Do not grab the camera head by hand when handling the device
 Do not rotate the camera head by hand. Improper rotation may

result in breakdown of the camer a

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4.2.1.2

Installation steps

1. Please adjust DIP switch at first prior to installation

<Remark> Please refer to Chapter 7 DIP Switch Setting for the

relevant descriptions on DIP switch.

2. Place the camera on a flat desk directly to ensure the normal

vertical and horizontal operation of the machine

4.2.2 I would like to install VC-A50S on the ceiling

4.2.2.1 Prepare for the parts and equipment required during the
installation

1. Accessories of VC-A50S in the box (metal plates A, B and M3

screw x 7)

2. Screw for locking on ceiling mounted hanger x 4

3. Drilling machine, screw driver, ladder

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4.2.2.2 Camera Size

Length x Width x Height : 174 x 186 x 182.7 mm
Weight : 2.0 Kg

Black

White

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4.2.2.3 Max. rotation dimension of camera

Black White

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4.2.2.4 Size Diagram

1. Metal plate B - ceiling side

Metal plate B locking screw Metal plate B locking bolt

M3 threaded hole

M3 threaded hole

M3 threaded hole

Metal plate B - ceiling s i de

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2. Metal plate A - machine side

p

Metal plate A l o cking screw

Metal

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late A - machine side

13

3. Bottom of machine

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4.2.2.5 Precautions for installation

1. Before installation, please confirm the orientation of the

machine relative to the object to be captured

2. It is recommended that the machine should be set at a distance

of more than 1 meter away from the object to be captured.
Please adjust for a best d i stanc e according to the magnification
of the lens

1 meter↑

3. The machine (including metal plates) is weighed at about 2.5 kg.

If it is to be installed on the ceiling, please use the hanger that
has obtained UL security approval to preve nt the machine from
falling down.

4. Please check whether the camera is installed securely on a

regular basis

4.2.2.6 Installation steps

1. Please adjust resolution on DIP switch at first

<Remark> Please refer to Chapter 7 DIP Switch Setting for the

relevant descriptions on DIP switch.

2. Fix the metal plate A on the machine base with 4 M 3 screws

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3. Lock the metal plate B on ceiling mounted hanger
※Caution:

(1) Please use the hanger that has obtained UL security approval
(2) Please reserve th e ho le for t h e co nnecting wires of the camera

4. Combine th e metal plate A and the metal plate B

(1) Push the metal plate A up to the ceiling and then to the right

to latch the metal plate B

(2) Fix with 3 M3 screws

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4.2.2.7 How to remove

1. Remove the connecting wires from the camera

2. Uninstall the camera together with the ceiling, loosen the three

screws that fix the metal plates A and B and push to the left to
remove the machine

3. Then remo ve the screws on the hanger and the machin e

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4.3 Connecti ng the de vice

4.3.1 Image Output

4.3.1.1 Connecting to an HDTV/computer monitor (DVI)

DVI cable

4.3.1.2

Monitor or HDTV

Connecting to a TV (C-Video)

C-Video Cable

TV

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4.3.1.3 Connecting to an HDTV (3G-SDI)

SDI Cable

HDTV

4.3.1.4

Connection to the device for image output

Component adaptor

TV or HDTV

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4.3.2 Controlling VCs with the computer

4.3.2.1 Connecting to one computer for connection between VCs

(RS-232 in/out)

<Remark> With RS-232 in/out, at most 7 VCs can be

4.3.2.2 Connecting to one computer for connection between VCs

connected.

(RS-422)

<Remark> Please refer to 7.2 RS-422 connection for the

RS-422 connection instructions.

<Remark> With RS-422, at most 7 VCs can be connected.

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Chapter 5 Remote Control and Setting Menu

5.1 Fu nctions of remote control

<Remark> The below functions are listed alphabetically.

Item Description

,,,

Back Light Turn on/off back light compensation

Camera

select

Focus-

Manual /

Far/Near

Focus-Auto Auto focus

Freeze Freeze the screen

Home-Enter Go back to the main page / Execute

Info Status information

L/R

Direction Set

Move the lens

Select 1 ~ 3 VC-A50S

Turn on manual focus to adjust the
focal length

L/R Direction / OFF / Normal

Menu Display OSD menu

Mirror Rotate the image (OFF / Mirror /

Flip / Mirror + Flip)

Pan/Tilt

Reset

Picture Switch image effect (OFF / Neg /

Power Power Switch
Preset Appoint an ID (0 ~ 9) to save the

Reset Appoint an ID (0 ~ 9) to delete the

Zoom-Fast Adjust image size

Zoom-Slow Fine-tune image size

Clear the Pan / Tilt setting

B&W)

current position data

current position data

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5.2 Setting Menu

<Remark> Press [Menu] on the remote control to enter the setting menu; the
bold underlined values in the following table are defaults.

1st Level

Major Items

2nd Level Minor

Items

Mode

Exposure_
Comp.

Exposure_
Comp. Level

Spot Light On / Off

Adjustment Values

1. Auto

2. Brightness

3. Shutter Pri

4. Iris Pri

5. Manual

On / Off

-7~C~7

3rd Level

Function Descriptions

Exposure mode setting

AE Level

The value can be adjusted
only after Exposure_Comp.
is activated

The value can be adjusted
when the mode is set to Full

Auto or Shutter Pri

Exposure

Spot Light
Position

Shutter Pri

X(0~15)Y(0~15)

60/30
mode

1/10000 1/10000
1/6000 1/6000
1/4000 1/3500
1/3000 1/2500
1/2000 1/1750
1/1500 1/1250
1/1000 1/1000
1/725 1/600

50/25
mode

The value can be adjusted
only after Spot Light is
activated

Shutter priority setting

1/500 1/425
1/350 1/300
1/250 1/215

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Iris Pri

1/180 1/150
1/125 1/120
1/100 1/100
1/90 1/75

1/60 1/50

1/30 1/25
1/15 1/12
1/8 1/6
1/4 1/3
1/2 1/2
1/1 1/1

1. F1.6

2. F2

3. F2.4

4. F2.8

5. F3.4

6. F4

7. F4.8
Iris setting

8. F5.6

9. F6.8

10. F8

11. F9.6

12. F11

13. F14

14. Close

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Manual Gain

1. 0dB

2. 3.4 dB

3. 6.8 dB

4. 10.2 dB

5. 13.7 dB

6. 17.1 dB

7. 20.5 dB

8. 23.9 dB

9. 27.3 dB

10. 30.7 dB

11. 34.1 dB

12. 37.5dB

13. 41dB

14. 44.4 dB

15. 47.8 dB

Manually set the gain

Manual Speed

60/30
mode

1/10000 1/10000
1/6000 1/6000
1/4000 1/3500
1/3000 1/2500
1/2000 1/1750
1/1500 1/1250
1/1000 1/1000
1/725 1/600
1/500 1/425
1/350 1/300

50/25
mode

Manually set the shutter

1/250 1/215
1/180 1/150
1/125 1/120
1/100 1/100
1/90 1/75

1/60 1/50

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Manual Iris

1/30 1/25
1/15 1/12
1/8 1/6
1/4 1/3
1/2 1/2
1/1 1/1

1. F1.6

2. F2

3. F2.4

4. F2.8

5. F3.4

6. F4

7. F4.8
Manually set the aperture

8. F5.6

9. F6.8

10. F8

11. F9.6

12. F11

13. F14

14. Close

Bright 1~ C~28

1. 0dB

2. 3.4 dB

3. 6.8 dB

4. 10.2 dB

5. 13.7 dB

6. 17.1 dB

7. 20.5 dB

Gain Limit

8. 23.9 dB

9. 27.3 dB

10. 30.7 dB

11. 34.1 dB

12. 37.5dB

13. 41dB

14. 44.4 dB

15. 47.8 dB

Max. limit value of electron
gain

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White
Balance

WDR

Mode

1. Off

2. 1
WDR settings

3. 2

1. 3

1. Auto

2. Indoor

3. Outdoor

4. Trigger White

Balance

5. Auto White
Select the color temperature

Balance

mode

6. Manual

7. Outdoor Auto

8. Sodium Lamp

Auto

9. Sodium Lamp

10. Sodium Lamp

Outdoor Auto

Picture

One Push
Trigger

R-Gain 0~ C~255

B-Gain 0~ C~255

Picture effect

Sharpness 1~A~16

NR

ENTER

1. Off

2. Neg

3. B&W

1. Off

2. 1

3. 2

4. 3

5. 4

6. 5

7. 6

8. 7

One push trigger
Adjustable when the white

balance mode is set to
Manual

Adjustable when the white
balance mode is set to
Manual

Set the picture effect

Adjust the sharpness of the
image

Noise reduction setting

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3D NR

1. Off

2. 1

3. 2

4. 3

5. 4

6. 5

3D dynamic noise reduction
settings

Saturation 0~ A ~14

Hue 0~ A ~14

1. Off

Gamma

2. St andard

Brightness 0~ A ~31

Contrast 0~ A ~31

1. Off

2. Type 1

Black Level

3. Type 2

4. Type 3

Pan/Tilt Limit ON/Off

Adjustable when the image
mode is set to Custom mode

Adjustable when the image
mode is set to Custom mode

Adjustable when the image
mode is set to Custom mode

Adjustable when the image
mode is set to Custom mode

Contrast adjustment;
Adjustable when the image
mode is set to Custom

Shadow details and
transparency adjustment,
adjustable when the image
mode is set to Custom

Turn on/off the angle limit
setting

Pan Right Limit 0~170 Limit the right angle

Pan Left Limit -170~0 Limit the left angle

Pan Tilt

Zoom

Tilt UP Limit 0~90 Limit the upward angle

Tilt Down Limit -30~0 Limit the downward angle

D-Zoom Limit x1~x12 Limit the D-zoom multiple

Preset Speed

Dig. -Effect Mirror

1. 150 per second

2. 250 per second

3. 300 per second

1. Off

2. Mirror

3. Flip

4. Mirror + Flip

Set the rotation speed of the
cradle head when Preset is
executed

Set the mode at which the
image is turned

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Auto Focus

AF Sensitivity

AF speed

C-Video

1. Low

2. Normal

1. Normal

2. 1

3. 2

4. 3

5. 4

6. 5

NTSC LB
NTSC CP

NTSC SQ

PAL LB
PAL CP
PAL SQ

Select the AF triggering
speed. The higher the speed
is, the faster AF is triggered

Focus speed after AF
triggering

Image mode

System

DVI/SDI

Video Type

YPbPr

Prompt On / Off

IR Receive On / Off

Language English / Chinese Language

Control Device Encoder / Controller Control Device setting

Protocol V / Protocol

Protocol

PD

PD Address 1~ C~255

Select video output type

Turn on/off the prompt
information on the display

Turn on/off the infrared
reception

Protocol V: VISCA
Protocol PD: PELCO D

The Protocol set to PD allows
the camera ID address to be
assigned

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Output Mode

1. 1920x1080/60p

2. 1920x1080/50p

3. 1920x1080/30p

4. 1920x1080/25p

5. 1920x1080/60i

6. 1920x1080/50i

7. 1280x720/60p

8. 1280x720/50p

9. 1280x720/30p

10. 1280x720/25p

11. 1080/59.94p

12. 1080/59.94i

13. 1080/29.97p

14. 720/59.94p

15. 720/29.97p

Factory Reset On / Off

Status

Resume the factory default
setting

Display the current setting
status

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Chapter 6 Descriptions of Major Functions

6.1 I woul d like to switch to VC-A50S

1. Press [Camera 1 ~ 3] on the remote control to select VC-A50S.
 Camera 1 ~ 3 is selected with IR SELECT.

6.2 I woul d like to save the current lens position data

1. Press [Preset + ID] on the remote control to save the current position
data.

 ID shal l be a digit [0 ~ 9].
 Use VISCA command to store position data to [0 ~ 127]

6.3 I would like to clear the saved position data

1. Press [Reset + ID] on the remote control to clear the given position
data.

 ID shal l be a digit [0 ~ 9].
 Use VISCA command to clear position data stored in [0 ~ 127]

6.4 I would like to turn on the back light compensation
function

1. Press [Back Light] on the remote control to turn on or tu rn off the back
light compensation.

6.5 I would like to adjust the shooting angle of the lens

1. Press [Tilt ] or [Tilt ] on the remote control to adjust the angle
upward or downward.

2. Press [Pan ] or [Pan ] on the remote control to adjust the angle to
right or left.

3. Press [Pan - Tilt Reset] on the remote control to reset the angle to the
center point.

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6.6 I would like to zoom in/out images

6.6.1 Adjust image size

1. Press [Fast +] on the remote control to zoom in images.

2. Press [Fast -] on the remote control to zoom out images.

6.6.2 Fine-tune image size

1. Press [Slow +] on the remote control to zoom in images.

2. Press [Slow -] on the remote control to zoom out images.

6.7 I would like to adjust the focal length

6.7.1 Auto tune

1. Press [AF] on the remote control to adjust automatically.

6.7.2 Manual focus

1. Press [MF] on the remote control to turn on the manual focus
function.

2. Press Focus - [+] or Focus - [-] to adjust.

6.8 I woul d like to adjust the AF speed

6.8.1 Adjust the AF Sensitivity

Triggering speed of focus. The higher the speed is, the faster focus is
triggered.
To shoot fast-moving objects, AF Sensitivity can be set to [High] or
[Medium], which is applicable to quick focus.
When the environment is too dark to enable auto focus or fixed objects
have to be shot in different brig htness, AF Sensitivity can be set to
[Low].

1. Press [MENU] to activate the setting menu.

2. Press [] or [] to select [Auto Focus].

3. Press [ENTER] to activate.

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4. Press [] or [] to select [AF Sensitivity].

5. Press [ENTER] to activate.

6. Press [] or [] to select [High / Medium / Low].

7. Press [MENU] to exit.

6.8.2 Adjust the AF speed

The focus speed upon triggering AF Sensitivity

 [Normal] (default): Image flickering may not occur
 [Fast]: Fast focus speed

1. Press [MENU] to activate the setting menu.

2. Press [] or [] to select [Auto Focus].

3. Press [ENTER] to activate.

4. Press [] or [] to select [AF speed].

5. Press [ENTER] to activate.

6. Press [] or [] to select [Fast / Normal].

7. Press [MENU] to exit.

6.9 I would like to set the image mode

1. Press [Picture] on the remote control to switch [OFF / Neg / B&W].

6.10 I would like to freeze images

1. Press [Freeze] on the remote control to freeze the current image on

the display.

6.11 I would like to rotate the image

1. Press [Mirror] on the remote control to switch [Off / Mirror / Flip /

Mirror + Flip].

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6.12 I would like to change the camera direction

1. Press [L/R Direction Set] on the remote control to switch [L/ R

Direction/Disable/Normal].

6.13 I would like to display the current status

1. Press [Info] on the remote cont rol to display the current status

information.

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Chapter 7 DIP Switch Setting

<Note> Please turn off the machine before changing DIP switch

setting.

7.1 DIP SWITCH

7.1.1 OUTPUT Swtich

Output Mode Setting Output Mode Setting

1920x1080/60p 1920x1080/50p

1920x1080/30p 1920x1080/25p

1920x1080/60i 1920x1080/50i

1280x720/60p 1280x720/50p

1280x720/30p 1280x720/25p

1920x1080/59.94p 1920x1080/59.94i

1920x1080/29.97p 1280x720/59.94p

1280x720/29.97p

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7.1.2 IR SELECT

ID Setting

1
2
3

7.1.3 Camera Address Selector

Setting

0~7 ID 0~7
8~9 Reserved

7.1.4 System Switch

Setting Function Descriptions

DIP 1

Function

Descriptions

RS-232C/RS-422 selector
OFF : RS-232C / ON : RS-422

DIP 2

DIP 3

DIP 4 Reserved

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Infrared signal output switch
OFF : Off / ON : On

Communication baud rate selector
OFF : 9600 / ON : 38400

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7.2 RS-422 Connection

7.2.1 RS-422 Pin Description

Pin NO. Function
1 RXD OUT -

2 RXD OUT +
3 TXD OUT ­4 TXD OUT +
5 GND
6 RXD IN ­7 RXD IN +
8 TXD IN ­9 TXD IN +

<Note>

Please connect IN+ to OUT+ when connecting to SONY products
For non-SONY products, it may be necessary to connect IN+ to OUT-

7.2.2 Use RS-422 Connection

1. Hold the two sides of RS-422 connector and pull out in the direction
shown by the arrow in the figure below

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2. Peel off a section of copper wire (AWG Nos. 28 to 18) and insert it into
the connector hole; then use flat screw driver to fix it

3. Insert the wired RS-422 connector back to the camera. Now the
connection is completed

<Note> When RS-422 connection is being used, do not use

RS-232C connection.

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Chapter 8 Troubleshooting

This chapter describes problem s yo u may encounter while using VC-A5 0S. I f you
have questions, please refer to related chapters and follow all the suggested
solutions. If the problem still occurred, please contact our distributors or service
center.

No. Problems Solutions

1. Boot without

power signal

2. There is no image

output from
VC-A50S

3. VC-A50S image is

severely delayed

4. Not working after

changes to DIP

1. Make sure you have plugged in the power cord.

2. Make sure the Service DIP switch is Off.

1. Check the power.

2. Check if DIP switch is properly set. Please refer to

Chapter 7 DIP Switch Setting for related settings.

3. Make sure the display supports the output
resolution; in general, the resolution is
1080p60/1080i60/720p60.

4. Replace the cables and make sure they are not
faulty.

Please use 1080p or 720p 60/50 Hz signals rather
than 25/30 Hz signals.

After completing DIP Switch setting, unplug and
reconnect the power cord and turn on the machine to

Switch setting

5. VC-A50S cannot

be operated by
remote control

change the setting.

1. Please confirm if the Camera Select on the remote
control can be used together with the IR Select on
VC-A50S.

2. Please prevent VC-A50S from direct sunshine.

3. Make sure the energy-saving bulb and the IR touch
screen are as far as possible in order to avoid
interference.

4. When several VC-A50S are connected in the same
area, the operation of two Remote Contr ols at the
same time may result in signal i nt e rference. It is
recommended to use one Remote Control.

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6. The device cannot

1. Please consult the distributor to make sure th e

be controlled with
Codec

7. The device cannot

be controlled with
RS-232/RS422

firmware version i s th e latest one. The steps to
check version is as follows:

1.1 Press [MENU] on the remote contro l

1.2 Choose [Status]

1.3 Go to Page 5 of [Syste m]

1.4 Make sure the firmware version is correct.

2. Make sure the connection is correct (RS-232/422

Input).

3. Make sure System Switch DIP1 and DIP3 are

correct.

1. Make sure the connection is correct (RS-232/422

Input).

2. Make sure System Switch DIP1 and DIP3 are

correct.

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