The information in this guide is subject to change without notice. Lucid shall not be liable for technical or editorial errors or omissions contained herein; nor is it liable for incidental or consequential damages resulting
from the furnishing, performance, or use of this material.
Mention of third-party products is for informational purposes only and constitutes neither an endorsement nor
a recommendation. Lucid assumes no responsibility with regard to the performance or use of these products.
Under copyright laws, no part of this user guide may be reproduced or transmitted in any form or by any
means, electronic or mechanical, without permission in writing from Lucid. If, however, your only means of
access is electronic, permission to print one copy is hereby granted. Product names mentioned herein may
be trademarks and/or registered trademarks of their respective companies.
Page 1 of 10
USER’S GUIDES AESx4
SPDIFx7 CLKx6 GENx6 GENx6-96
Digital Audio Distribution Products
What’s Included in the Box
The Lucid Hardware Product
A PS-3, PS-3E, or PS-3J power
supply
This User’s Guide
Getting Help
If you have questions beyond the scope
of the guide we offer two suggestions:
1) Visit the Lucid web site at
www.lucidaudio.com. The site hosts a
forum called LUC (Lucid User’s Conference) where you can browse or join discussions among Lucid user’s and Lucid
technical support personnel.
2) Contact our Technical Services Group
directly in the following ways:
Tel (425) 778-7728
8:00 am to 4:30 pm
Monday through Friday,
Pacific Time
Fax(425) 778-7727
Emailtech@lucidaudio.com
Webwww.lucidaudio.com
Notational Conventions in
this Quick Start Guide
NOTE Identifies information that needs
extra emphasis. Generally supplies
extra information to help you to better
use the Lucid product.
CAUTION Identifies information that, if
ignored, may cause damage to the
Lucid product or other equipment in your
system.
WARNING Identifies information that, if
ignored, may be hazardous to your
health or that of others.
CAPS Controls, switches or other
markings on the chassis of the Lucid
product.
Operator Safety Instructions
• Read these instructions
• Keep these instructions
• Heed all warnings
• Follow all instructions
• Clean only with dry cloth
• Use only accessories and attachments specified by the manufacturer.
• Unplug this apparatus during light-
ning storms or when unused for
long periods of time.
• This apparatus shall not be
exposed to dripping or splashing
and objects filled with liquids, such
as vases, shall not be placed on the
apparatus.
Power Source. This product is
intended to operate from a Lucid PS-3,
PS-3E, or PS-3J power supply only.
Grounding. The chassis of this product
is grounded through the grounding conductor of the PS-3, PS-3E, or PS-3J
power cord. To avoid electric shock, plug
the power cord into a properly wired
receptacle before making any connections to the product. A protective ground
connection, by way of the grounding
conductor in the power cord, is essential
for safe operation. Do not defeat the
safety purpose of the grounding plug.
The three-pronged grounded plug is provided for your safety. When the provided
plug does not fit your outlet, consult an
electrician for replacement of the obsolete outlet.
Danger from Loss of Ground. If the
protective ground connection is lost, all
accessible conductive parts, including
knobs and controls that may appear to
be insulated, can render an electric
shock.
Proper Power Cord. Use only the
power cord and connector specified for
the product and your operating locale.
Use only a cord that is in good condition.
Protect the power cord from being
walked on or pinched, particularly at the
plug, convenience receptacle, and the
point where the cord exits from the
apparatus.
Operating Location. Do not operate
this equipment under any of the following conditions: explosive atmospheres,
in wet locations, in inclement weather,
improper or unknown AC mains voltage,
or if improperly fused. Do not install near
any heat source such as radiators, heat
registers, stoves, or other apparatus
(including amplifiers) that produce heat.
Unplug this device during lightning
storms or when unused for long periods
of time.
Stay Out of the Box. To avoid personal
injury, do not remove the product covers
or panels. Do not operate the product
without the covers and panels properly
installed. Only use accessories specified
by the manufacturer. Clean only with a
dry cloth.
User-Serviceable Parts. There are no
user serviceable parts inside any of
these Lucid products. In case of failure,
refer all servicing to the factory. Servicing is required when the product has
been damaged in any way, such as
when a power supply cord or plug is
damaged, liquid has been spilled or
objects have fallen into the apparatus,
the apparatus has been exposed to rain
or moisture, does not operate normally,
or has been dropped.
CAUTION
To prevent electric shock, do not use
the polarized plug supplied with the
unit with any extension cord, receptacle, or other outlet unless the prongs
can be fully inserted.
Page 2 of 10
USER’S GUIDES AESx4
4
R
SIG
S
OCK
S
D
CLOCK
UTAES
UT
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COM
Digital Audio Distribution Products
Digital Audio Distribution Products
SPDIFx7 CLKx6 GENx6 GENx6-96
AESx4 Distribution Amplifier
Description
The AESx4 is used to distribute AES3 (2-channel digital audio)
or AES11 (digital audio clock) between equipment using standard 3-pin XLR connectors. A switch on the front panel allows
you to select between a word clock and an AES input. When
the AES input is selected, either AES3 or AES11 can be buffered then distributed to the outputs. When the WORD CLOCK
input is selected only, AES11 is generated based on the sample
rate of the word clock.
Switches
The AESx4 has one switch placed on the front panel that
selects either the WORD CLOCK or AES input.
LEDS
SIGNAL PRESENT: In AES mode, the signal present detector
drives an LED when there is activity on the AES input. In word
clock mode, the signal present detector is driven only when the
WORD CLOCK input is valid.
POWER LED indicates AC power is present.
Connectors
WORD CLOCK Input: Is a coaxial BNC connector with nominal
input impedance of 75 Ohms. Internal termination is provided
with a jumper.
AES Input: Is a 3-pin XLR connector with nominal input impedance of 110 Ohms. Internal termination is provided, as per the
AES3 spec. The data can be either AES3 or AES11 (AES3 with
no audio data).
POWER: Supplied by external Lucid PS-3, PS-3E, or PS-3J.
AES Outputs: Are 3-pin XLR connectors with nominal impedance of 110 Ohms.
Jumper Settings
·J1 is used to control the AES input pin 1 ground. The default
setting connects pin 1 of the connector straight to chassis
ground. The other position BYPASS has a capacitor between
pin 1 and chassis ground.
·J4 with positions HIGH or LOW determines the WORD CLOCK
input range. The HIGH range (default) accepts word clock frequencies between 44.1 kHz to 96 kHz whereas the LOW range
accepts word clock frequencies between 32 kHz to 48 kHz.
·J6 sets the WORD CLOCK input to either TERMINATED or
OPEN (default). If the jumper is set to TERMINATED, the
driver's source impedance should be 75 Ohms to match the
AESx4's BNC input impedance.
AES input: Balanced XLR
AES outputs: 4 x XLR
Word Clock input: BNC
Power supply: External AC (Lucid PS-3, PS-3E, or PS-3J)
using 7-pin DIN connector
Physical
1/2 U Chassis (HxWxD): 1.72 in. x 8.5 in. x 8 in.
(4.37 cm x 21.59 cm x 20.32 cm)
Net Weight: 2.5 lb. ( 1.1 kg)
AESx
MAN
YNNWOOD, WA, US
L
FABR
IQUE PAR LUC
CONNECT T
O
LUCID
PS-3 OR PS-3
E
P
OWE
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SUPPLY ONLY
THIS PRO
AS DES ELEMENTS SERVIABLE PAR UTILISATE
P
LUCI
DAUD
RED BY
DUCT CONTAINS NO USER SERVICEABLE PART
IO.
LUCI
D
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I
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S
I
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S
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A
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P
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I
F
I
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AESx
AE
AES OUTPUT
Page 3 of 10
NAL
WORD CL
WOR
INP
POWE
INP
USER’S GUIDES AESx4
SPDIFx7 CLKx6 GENx6 GENx6-96
Digital Audio Distribution Products
SPDIFx7 Distribution Amplifier
Description
The SPDIFx7 is used to distribute S/PDIF (2-channel digital
audio) between equipment using standard RCA, XLR, and
TOSLINK connectors. It has one S/PDIF input on an RCA and
distributes the input digital audio to 4 RCA outputs, 2 TOSLINK
outputs and 1 AES3 (XLR) output.
LEDS
SIGNAL PRESENT: In AES mode, the signal present detector
drives an LED when there is activity on the S/PDIF input.
POWER LED indicates AC power is present.
Connectors
S/PDIF INPUT is an RCA, and accepts S/PDIF formatted electrical signals, with nominal impedances of 75 Ohms. The S/
PDIF INPUT provides internal termination of this signal, as per
the S/PDIF (IEC958) spec.
POWER: Supplied by external Lucid PS-3, PS-3E, or PS-3J.
S/PDIF OUTPUTS are standard RCA connectors with nominal-
impedance of 75 Ohms.
AES OUTPUT is a 3-pin XLR connector with nominal impedance of 110 Ohms.
TOSLINK Outputs: Are optical and designed to run over plastic
optical cable up to approximately 30 feet.
Jumper Settings
J1 is used to control the RCA input grounding. The default setting connects the shield of the connector straight to chassis
ground. The other setting, BYPASS, has a capacitor between
the shield and chassis ground.
S/PDIF INPUT: RCA (coaxial)
S/PDIF OUTPUTS: 4 x RCA (coaxial)
AES OUTPUT: Balanced XLR
TOSLINK output: 2 x TOSLINK optical
POWER supply: External AC (Lucid PS-3, PS-3E, or PS-3J)
using 7-pin DIN connector
Physical
1/2 U Chassis (HxWxD): 1.72 in.x 8.5 in.x 8 in. (4.37 cm x 21.59
cm x 20.32 cm)
Net Weight: 2.5 lb (1.1 kg)
SPDIFx7
MANUFACTURED BY LUCID
LYNNWOOD, WA, USA
FABRIQUE PAR LUCID
CONNECT TO
LUCID
PS-3 OR PS-3E
POWER
SUPPLY ONLY
THIS PRODUCT CONTAINS NO USER SERVICEABLE PARTS
PAS DES ELEMENTS SERVIABLE PAR UTILISATEUR
S
WWW.LUCIDAUDIO.COM
TOSLINK OUTPUTS
U
T
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T
S
I
D
F
I
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P
/
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N
A
M
P
L
I
F
I
E
R
SPDIFx7
SIGNAL
AES OUTPUT
S/PDIF OUTPUTS
POWER
S/PDIF
INPUT
Page 4 of 10
USER’S GUIDES AESx4
Digital Audio Distribution Products
Digital Audio Distribution Products
SPDIFx7 CLKx6 GENx6 GENx6-96
CLKx6 Audio Clock Distribution Amplifier
Description
The CLKx6 is used to distribute sync information. In AES mode
the unit can provide a word clock or super clock format to the 6
parallel outputs. In word clock mode, the input signal is mapped
directly to the outputs through a series of buffers.
Switches
The CLKx6 has one switch placed on the front panel that
selects either the WORD/SUPER clock or AES input.
LEDS
SIGNAL: In AES mode, the signal present detector drives an
LED when there is a lock on the AES input. In word clock mode,
the signal present detector is driven when there is activity on
the WORD CLOCK input.
POWER LED indicates AC power is present.
Connectors
WORD/SUPER CLOCK INPUT is a coaxial BNC connector with
nominal input impedance of 75 Ohms. Internal termination is
provided with a jumper.
AES INPUT is a 3-pin XLR connector with nominal input impedance of 110 Ohms. Internal termination is provided, as per the
AES3 spec. The data can be either AES3 or AES11 (AES3 with
no audio data).
POWER: Supplied by external Lucid PS-3, PS-3E, or PS-3J.
CLOCK OUTPUTS are coaxial BNC connectors with
nominal impedance of 20 Ohms.
WORD/SUPER CLOCK OUTPUTS: 6 x BNC
Power supply: External AC (Lucid PS-3, PS-3E, or PS-3J) using
7-pin DIN connector
Physical
1/2 U Chassis (HxWxD):1.72 in.x 8.5 in.x 8 in. (4.37 cm x 21.59
cm x 20.32 cm)
Net Weight: 2.5 lb.(1.1 kg)
I
D
U
A
WWW.
CLKx6
MANUFACTURED BY LUCID
LYNNWOOD, WA, USA
FABRIQUE PAR LUCID
CONNECT TO
LUCID
PS-3 OR PS-3E
POWER
SUPPLY ONLY
THIS PRODUCT CONTAINS NO USER SERVICEABLE PARTS
PAS DES ELEMENTS SERVIABLE PAR UTILISATEUR
LUCIDAUDIO.COM
D
K
C
O
L
C
O
WORD/SUPER CLOCK OUTPUTS
Page 5 of 10
R
I
T
S
I
B
U
T
I
O
N
A
M
P
L
I
F
I
E
R
CLKx6
AES
SIGNAL
WORD/SUPER
WORD/SUPER
CLOCK
POWER
AES INPUT
INPUT
USER’S GUIDES AESx4
SPDIFx7 CLKx6 GENx6 GENx6-96
Digital Audio Distribution Products
GENx6 Word/Superclock Generator
Description
The GENx6 is used to distribute word clock and super clock,
and also act as a generator device with its internal 2 clocks. It
provides 6 clock outputs that may be internally generated to
either word or super clock, or clocked from an external
source. The device can also synthesize a word clock or super
clock output derived from the word clock, super clock or AES
input.
Controls
The GENx6 has 3 switches located on its front panel.
• One 3-way toggle switch selects between internal 44.1 kHz
sample rate, internal 48 kHz sample rate, or external sample
rate.
• One 3-way toggle switch selects between the external sync
sources of AES, WORD, or SUPER(256X) clocks.
• One 2-way toggle switch determines if the output is WORD
CLOCK (x1 sample rate) or SUPER CLOCK (256 x sample
rate).
LEDS
3 LOCK LEDs (a stack of 3):
• The upper LOCK LED, labeled AES, indicates the AES input
PLL has locked to an AES3 or AES11 input.
• The middle LOCK LED, labeled WORD, indicates the word-
clock PLL has locked to a word clock input.
• The bottom LOCK LED, labeled SUPER(256X), indicates the
input PLL has locked to a super clock input.
POWER LED indicates AC power is present.
Connectors
WORD/SUPER CLOCK INPUT is a coaxial BNC female connector with nominal input impedance of 75 Ohms. Internal termination is provided with a jumper.
AES INPUT is a 3-pin XLR connector with nominal input impedance of 110 Ohms.Internal termination is provided, as per the
AES3 spec. The data can be either AES3 or AES11 (AES3 with
no audio data).
POWER: Supplied by external Lucid PS-3, PS-3E, or PS-3J.
WORD/SUPER CLOCK OUTPUTS are coaxial BNC connectors, with nominal source impedance of 20 Ohms.
Jumper Settings
• J3 with positions HIGH or LOW determines the WORD
CLOCK input range.The HIGH range (default) accepts word
clock frequencies between 44.1 kHz and 96 kHz whereas the
LOW range accepts word clock frequencies between 32 kHz
and 48 kHz.
• J5 sets the WORD CLOCK input to either TERMINATED or
OPEN (default). If the jumper is set to TERMINATED, the
driver’s source impedance should be 75 Ohms to match the
GENx6 ’s BNC input impedance.
Power supply: External AC (Lucid PS-3, PS-3E, or PS-3J)
using 7-pin DIN connector
Physical
1/2 U Chassis (HxWxD): 1.72 in.x 8.5 in.x 8 in. (4.37 cm x 21.59
cm x 20.32 cm)
Net Weight: 2.5 lb (1.1 kg)
O
W
LOCK
AES
WORD
SUPER (256X)
GENx6
MANUFACTURED BY LUCID
LYNNWOOD, WA, USA
FABRIQUE PAR LUCID
CONNECT TO
LUCID
PS-3 OR PS-3E
POWER
SUPPLY ONLY
THIS PRODUCT CONTAINS NO USER SERVICEABLE PARTS
PAS DES ELEMENTS SERVIABLE PAR UTILISATEUR
WWW.LUCIDAUDIO.COM
C
R
E
P
U
S
/
D
R
EXTERNAL
WORD/SUPER CLOCK OUTPUTS
Page 6 of 10
O
C
L
K
G
E
N
E
R
A
T
O
R
SOURCE
OUTPUT
GENx6
44.1
48
EXT
WORD
SUPER
WORD/SUPER
CLOCK
INPUT
POWER
AES INPUT
USER’S GUIDES AESx4
Digital Audio Distribution Products
Digital Audio Distribution Products
SPDIFx7 CLKx6 GENx6 GENx6-96
GENx6-96 Word/Superclock Generator
Description
The GENx6-96 is used to distribute word clock and super clock,
and also act as a clock generator with its four internal clocks
(44.1, 48, 88.2 and 96kHz). It provides 6 buffered clock outputs.
Each output can be either word or superclock. The outputs may
sync to the internal frequencies or to external word, superclock,
or AES3/11 clocks.
Controls
The GENx6-96 has 8 switches located on its front panel.
• One 3-way toggle switch selects between three possible
external sync sources: AES, WORD CLOCK or SUPER
CLOCK.
• One momentary toggle switch selects between four internal
sample rates or the chosen external sample rate.
• Six 2-way toggle switches determines if the corresponding
output is WORD CLOCK (x1 sample rate) or SUPER CLOCK
(x256 sample rate).
LEDS
LOCK (a stack of 3):
• The upper LOCK LED, labeled AES,indicates if the AES input
PLL has locked to an AES3 or AES11 input.
• The middle LOCK LED, labeled WORD indicates if the wordclock PLL has locked to a word clock input.
• The bottom LOCK LED, labeled SUPER (256x), indicates if
the input PLL has locked to a superclock input.
Connectors
WORD/SUPER CLOCK INPUT is a coaxial BNC female connector with nominal input impedance of 75 Ohms. Internal termination is provided with a jumper.
AES INPUT is a 3-pin XLR connector with nominal input impedance of 110 Ohms. Internal termination is provided, as per the
AES3 spec.The data can be either AES3 or AES11 (AES3 with
no audio data).
POWER Supplied by external Lucid PS-3, PS-3E, or PS3-J
‘power supply.
WORD/SUPER CLOCK OUTPUTS are coaxial BNC connectors, with nominal source impedance of 20 Ohms.
Jumper Settings
• J5 with positions HIGH or LOW determines the WORD
CLOCK input range.The HIGH range (default) accepts word
clock frequencies from 40 kHz to 100 kHz whereas the LOW
range accepts word clock frequencies between 30 kHz and 50
kHz.
• J4 sets the WORD CLOCK input to either TERMINATED or
OPEN (default). If the jumper is set to TERMINATED, the
driver’s source impedance should be 75 Ohms to match the
GENx6-96 ’s input impedance.
Power supply: External AC (Lucid PS-3, PS-3E, or PS-3J) using
7-pin DIN connector
Physical
1/2 U Chassis (HxWxD): 1.72 in.x 8.5 in.x 8 in. (4.37 cm x 21.59
cm x 20.32 cm)
Net Weight: 2.5 lb (1.1 kg)
W
AES88.2
WORD
SUPER (256X)EXT
GENx6-96
MANUFACTURED BY SYMETRIX INC. LYNNWOOD, WA USA
FABRIQUE PAR SYMETRIX INC.
CONNECT TO
SYMETRIX
PS-3 OR PS-3E
POWER
SUPPLY ONLY
THIS PRODUCT CONTAINS NO USER SERVICEABLE PARTS.
PAS DES ELEMENTS SERVIABLE PAR UTILISATEUR.
65
O
L
C
C
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E
P
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S
/
D
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LOCK
EXTERNALSOURCEOUTPUTS
WORD/SUPER CLOCK OUTPUTS
4321
44.1
K
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48
123456
WORD
SUPER
Page 7 of 10
A
T
O
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WORD/SUPER
CLOCK
INPUT
WWW.LUCIDAUDIO.COM
GENx6-96
AES INPUT
USER’S GUIDES AESx4
SPDIFx7 CLKx6 GENx6 GENx6-96
Digital Audio Distribution Products
WARRANTY
Lucid expressly warrants to the original purchaser (“Buyer”),
subject to the terms and conditions set forth below, that the
Product will be free from defects in material and workmanship
as a result of normal commercial use for one (1) year from the
date of purchase. Lucid’s warranty obligation is limited to the
repair, replacement, or refund at Lucid’s sole discretion, of the
part or parts of the Product which may thus prove defective in
materials or workmanship within one year from date of purchase
under normal use and which our examination discloses to our
satisfaction to be thus defective, provided that Buyer gives
Lucid prompt notice of its warranty claim and satisfactory proof
thereof.
Lucid will make every reasonable effort to ensure that parts are
available to support the repair of our products under warranty. In
the event that a product or component part thereof becomes
obsolete, unavailable or irreparable, Lucid reserves the right to
refund a prorated portion of the purchase price in full satisfaction of all warranty claims. A refund of the purchase price is prorated as follows: 100% through year one, 67% through year two,
33% through year three.
In order to serve you better we request that the Buyer shall,
prior to shipping Product to Lucid for warranty service, contact
Lucid and secure a Return Authorization Number that shall be
included with the returned Product. This will facilitate tracking
your Product and processing your warranty repair as quickly as
possible. Buyer will prepay all freight charges to ship the Product to Lucid for warranty inspection and service. This warranty is
subject to Lucid’s inspection of the Product at its facilities and,
upon Lucid’s request, satisfactory proof of purchase (dated copy
of original retail dealer’s invoice.)
Lucid reserves the right to effect repairs to the product with
reconditioned components/parts. Products once repaired under
warranty will be shipped to Buyer freight prepaid by Lucid via
United Parcel Service (surface) or any similar shipper, to any
location designated by buyer within the Continental United
States. At Buyer’s request and expense Product will be returned
via airfreight. Outside the continental United States, repaired or
replaced products will be returned freight collect.
THIS WARRANTY IS EXPRESSLY IN LIEU OF ALL OTHER
WARRANTIES EXPRESS OR IMPLIED, ARISING BY LAW OR
OTHERWISE (INCLUDING, WITHOUT LIMITATION ANY OBLIGATIONS OF THE SELLER WITH RESPECT TO CONSEQUENTIAL DAMAGES) INCLUDING THE WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR USE AND OF ALL
OTHER OBLIGATIONS OR LIABILITIES ON OUR PART, AND
WE NEITHER ASSUME, NOR AUTHORIZE ANY OTHER PERSON TO ASSUME FOR US, ANY OTHER LIABILITY IN CONNECTION WITH THE SALE OF THE PRODUCT. THIS
WARRANTY SHALL NOT APPLY TO THIS PRODUCT OR
ANY PART THERE OF WHICH HAS BEEN SUBJECT TO
ACCIDENT, NEGLIGENCE, ALTERATION, ABUSE, OR MISUSE. WE MAKE NO WARRANTY WHATSOEVER IN
RESPECT TO ACCESSORIES OR PARTS NOT SUPPLIED
BY US. THE TERM “ORIGINAL PURCHASER,” AS USED IN
THIS WARRANTY SHALL BE DEEMED TO MEAN THAT PERSON OR COMPANY THAT ORIGINALLY PURCHASED THE
PRODUCT.
This Lucid product has been designed and manufactured for
use in professional and studio audio systems and is not
intended for other usage. This warranty only applies to Buyers
using the Product in professional and studio audio systems.
With respect to others, including but not limited to consumers for
personal, family, or household use, Lucid expressly disclaims all
warranties, including but not limited to warranties of merchantability and fitness for a particular purpose and the express warranties as otherwise provided herein.
Lucid reserves the right to modify the design or make additions
to, or improvements to, its product lines without making similar
upgrades to Product purchased by Buyer. Lucid does not authorize any third party, including any dealer or sales representative,
to assume any liability, effect any repairs or modifications to the
Product, or make any additional warranties or representation
regarding the Product or Product information on behalf of Lucid.
Lucid’s total liability on any claim, whether in contract, tort
(including negligence) or otherwise arising out of, connected
with, or resulting from the manufacture, sale, delivery, resale,
repair, replacement or use of Product will not exceed the purchase price of the Product or any part thereof which gives rise to
the claim. In no event will Lucid be liable for any incidental or
consequential damages including but not limited to damage for
lost revenue, cost of capital, claims of customers for service
interruptions or failure to supply, and costs and expenses
incurred in connection with labor, overhead, transportation,
installation or removal of products or substitute facilities or supply houses as a result of Product failure.
This limited warranty gives Buyer certain rights. Buyer may have
additional rights under applicable law.
Page 8 of 10
USER’S GUIDES AESx4
Digital Audio Distribution Products
Digital Audio Distribution Products
SPDIFx7 CLKx6 GENx6 GENx6-96
Repair Services
Where to Get Service
If outside of the USA
If it has been determined that your Lucid product requires repair
services and you live outside of the United States, please contact your local Lucid dealer or distributor for instructions on how
to obtain service.
If inside the USA
Lucid will perform in-warranty or out-of-warranty service on any
product it has manufactured for a period of three years from
date of manufacture. If you reside in the USA, then proceed as
follows:
In-Warranty Repairs
Repairs made in-warranty will cost you only one-way freight
charges. We’ll prepay the return (surface) freight. Of course, if
the repair is due to operator error, parts and labor will be
charged. If there are charges for the repair costs, you will pay
for the return freight. All charges will be COD unless you have
made other arrangements (prepaid, Visa, or MasterCard).
Out-of-Warranty Repairs
If the warranty period has passed, you’ll be billed for all necessary parts, labor, packaging materials, and freight charges.
To Get Your Lucid Unit Repaired (USA Customers
Only)
1.Call our Technical Services Group for a return authorization
(RA) number.
(425) 778-7728
Monday through Friday
8:00 am to 4:30 pm Pacific Time
2.Have your serial number ready to give to the service representative.
3.Pack the unit in its original packaging materials.
4.Include your name, address, daytime telephone number,
and a brief statement of the problem.
5.Write the RA number on the outside of the box.
6.Ship the unit to Lucid, freight prepaid. We do not accept
freight collect shipments.
Lucid
6408 216th St. SW
Mountlake Terrace, WA 98043
(425) 778-7728
If You Don't Have Factory Packaging
Materials
If you send us your product in substandard packaging, we will
charge you for factory shipping materials. If you don’t have the
factory packaging materials, do the following:
1.Select an oversized carton.
2.Wrap the unit in a plastic bag, and surround it with bubblewrap.
3.Pack the box full of Styrofoam peanuts. Be sure there is
enough clearance in the carton to protect the rack ears. We
will return the unit in Lucid packaging.
Page 9 of 10
USER’S GUIDES AESx4
SPDIFx7 CLKx6 GENx6 GENx6-96
Digital Audio Distribution Products
DECLARATION of CONFORMITY
We, Lucid, a division of Symetrix, Inc.
6408 216th St. SW, Mountlake Terrace, Washington, USA,
declare under our sole responsibility that the products:
AESx4, CLKx6, GENx6, GENx6-96 are in conformity with the standard:
EN55103-1
Electromagnetic compatibility—Product family standard for audio, video, audio-visual and entertainment lighting
control apparatus for professional use.
Part 1: Emission
Furthermore, we declare that the products:
AESx4, SPDIFx7, CLKx6, GENx6, GENx6-96 are in conformity with the standard:
EN 55103-2
Electromagnetic compatibility - Product family standard for audio, video, audio-visual and entertainment lighting
control apparatus for professional use.
Part 2: Immunity
Furthermore, we declare that the product:
PS-3E Power Supply
is in conformance with the standard:
EN 60950
Safety of Information Technology Equipment.
The technical construction file is maintained at:
Lucid, a division of Symetrix, Inc.
6408 216th St. SW
Mountlake Terrace, WA 98043
USA
The authorized representative located within the European Community is:
World Marketing Associates
P. O . B o x 1 0 0
St. Austell, Cornwall, PL26 6YU, U.K.
Date of issue: May 2001
Place of issue: Mountlake Terrace, Washington USA
Authorized signature:
Dane Butcher
President
Symetrix, Inc.
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