DEFINITY® Enterprise Communications Server (ECS)
Release 5
8405 V oice Terminal
Quick Reference
555-230-737
Comcode 107985533
Refer to the procedures on this card to use the
features on your 8405 voice terminal. The features
here are listed in alphabetical order. In the spaces
provided, write the feature access codes for your
system. For more information about any of these
features, see your system manager or refer to the
DEFINITY ® Enterprise Communications Server,
Release 5 8405 Voice Terminal User’s Guide
,
555-230-736.
USING THE SOFTKEYS
If your 8405 has a display, you may be able to access
up to 12 features with the softkeys. You can activate
available softkey features by pressing and then
Menu
the softkey below the feature abbreviation. If the
feature you wa nt to use is not on t he b ottom l ine of t he
display, press or until you see the
NextPrev
feature you wish to access. When the feature is active,
an arrow appears above the feature. ( However, if the
feature requires you to dial a telephone number or
extension, such as Call Forwarding, you will
temporarily see the digits you are dialing, rather than
the arrow, above the feature name.)
ABBREVIATED DIALING (AD)
To program/reprogram an AD button
1Pick up handset.
NOTE: For speakerphone users, press a call
appearance button or press .
2Press softkey below Prog (for display users)
or Press
or Dial AD Program access code _________.
Speaker
Program
1
3Press AD button to be programmed.
Pers List
4Dial outside number, extension, or feature access
code you want to store (up to 24 digits).
5Press .
6Repeat Steps 3 through 5 to program additional
buttons.
7Hang up.
To place an AD call
1Pick up handset or press .
2Press selected AD bu tton.
To program/reprogram an outside number,
extension, or feature access code into a
personal list
1Pick up handset.
NOTE: For speakerphone users, press a call
appearance button.
2Press softkey below Prog (for display users)
or Press
or Dial AD Program access code ________.
#
Speaker
Program
3Dial Personal List number (1, 2, or 3).
4Dial list item (1, 2, 3...).
5Dial number you want to store (up to 24 digits).
6Press .
7Repeat Steps 4 through 6 to program additional
items on the same list.
8Hang up.
To place a call using an AD list button or access
code
1Press or or
or Dial appropriate AD List access code:
#
Grp List
Sys List
•List 1 __________
•List 2 __________
•List 3 __________
NOTE: An may also be available.
Enhcd List
2Dial desired list item (1, 2, 3...).
2
Transfer
Consult
AUTOMATIC CALLBACK
AUTOMATIC CALLBACK
AAUTOMATIUTOMATIC CALLBACK
T o automatica lly place another call to an extension
that was busy or did not answer
1During call attempt, press softkey below AutCB
(for display users)
or Press .
AutoCallBk
2Hang up.
•You hear a 3-burst priority ring when both you
and the called extension are idle. Pick up
handset to be connected to call.
To cancel Automatic Callback
1While on-hook, press softkey below AutCB again
(for display users)
or Press again.
CALL COVERAGE/CONSULT
AutoCallBk
T o ans wer a cal l for a c oworker for whom you are a
coverage point
1Press the call appearance of incoming call when
ring begins or green light flashes.
To talk privately with a coworker after answering a
redirected call
1Press .
•Call is put on hold.
2Press
or Dial coworker’s extension.
3Discuss call, if appropriate.
4If coworker is no t available, press the call
appearance button next to the fluttering light to
reconnect to the call
or Press again to send call to coworker
or Press to make it a 3-party call.
Transfer
Conf
3
Transfe r
Transfe r
CALL FORWARDING ALL CALLS
To temporarily redirect all calls to an extension or
outside number
1Press softkey below CFrwd (for display users)
or Press
Call Fwd
or Dial Call Forward access code _______.
2Dial extension or number where calls will be sent.
CALL PARK
3Hang up.
To cancel Call Forwarding
1While on-hook, press softkey below CFrwd
(for display users)
or Press again
Call Fwd
or Dial Call Forward cancel code _______.
CALL PARK
T o park a c all at your extens ion (for retrieval at a ny
extension)
To retrieve a parked call from any extension.
1Dial Answer Back access code _______.
2Dial extension where call is parked.
CALL PICKUP
To answer a call placed to a member of your
pickup group
1Press softkey below CPkUp (for display users)
or Press
Call Pickup
or Dial Call Pickup access code ________.
4
CONFERENCE
Next Msg
Call Display
To add another party to a call (for a total of up to
6 parties)
1Press .
Conf
2Dial number of new party and wait for answer.
3Press agai n.
Conf
4Repeat Steps 1 thro ugh 3 f or addition al confer ence
connections.
To add a call you have put on hold to another call
to which you are connected
1Press .
Conf
•You are given a new call appearance.
2Press call appearance of call on hold (first call).
3Press agai n.
To drop the last party added to a conference call
1Press .
DIRECTORY (display feature)
Conf
Drop
To search directory for a name
1Press the softkey below Dir (for display users)
or Press .
Directory
2Key in name with dial pad [last name, comma
(use *), first name or initial].
3Press for next directory name.
NOTE: If you wan t to dial the displa yed num ber, press
(if available), or press and then
Exit
dial the number using the dial pad.
EXIT/NORMAL (display feature)
When you are ready to leave Display or Softkey
Mode and return to Normal (call-handling) Mode
1Press .
Exit
HOLD
To put a call on hold
1Press .
Hold
5
To answer a new call while active on another
1Press .
Hold
2Press call appearance of incoming call.
To return to held call
1Press call appearance of held call.
LAST NUMBER DIALED
To automatically redial the last number you dialed
1Press softkey below Last (for display users)
or Press
LastDialed
or Dial Last Number Dialed access code _______.
LEAVE WORD CALLING (LWC)
To leave a message after dialing an extension
1Press softkey below LWC (for display users)
or Press before hanging up your handset.
LWC
To leave a message without ringing an extension
1Press softkey below LWC (for display users)
or Press
LWC
or Dial Leave Word Calling access code _______.
2Dial extension.
To cancel a Leave Word Calling message
1Press the softkey below CnLWC (for display users)
or Press
Cancel LWC
or Dial Leave Word Calling cancel code _______.
2Dial extension.
PRIORITY CALLING
To place a priority call (3-burst ring)
1Press the softkey below PCall (for display users)
Press
or
Priority
or Dial Priority Calling access code _______.
2Dial extension or wait for party to answer.
.
RESET SPEAKERPHONE
NOTE: You can use this feature only on those 8405B
Plus and 8405D Plus sets on which the
label appears under the button.
Reset Spkr
Speaker
6
To adjust the speakerphone to the surrounding
Speaker
Hold
room acoustics
1While on-hook, pr ess and then press
Shift
.
•You hear a series of tones.
SELECT RING (and RINGER VOLUME)
To select a personalized ring
1If your 8405 has a button, press and
ShiftShift
then press ;
if your 8405 has a button, press .
RingRing
•Current ringing pattern plays.
2To cycle through all eight ring patterns:
if your 8405 has a button, continue to
press (and then release) to hear each
subsequent pattern;
if your 8405 has a button, continue to
press (and then release) to hear each new
pattern.
Shift
Hold
Ring
Ring
NOTE: If your 8405 has a di splay, yo u c an a ls o p r es s
Next
or to cycle through the eight ringi ng
Prev
patterns.
3To set your selected ringing pattern:
if your 8405 has a b utton, pres s when
ShiftShift
you hear the desired ringing pattern;
if your 8405 has a button, do not press
Ring
anymore. You will hear the selected ringing
Ring
pattern two more times, and then it will be
automatically saved.
•You hear confirmation tone.
To adjust ringer volume if necessary (speaker is
not
active)
1To raise the volume, press the right half of the
Volume control button labeled ; to lower the
volume, press the left half of the Volume control
button labeled .
SEND ALL CALLS
To send all calls (except priority calls) to coverage
1While on-hook, press softkey below SAC
(for display users)
or Press
or Dial Send All Calls access code _______.
Send Calls
7
To cancel Send All Calls
Speaker
Speaker
Speaker
1While on-hook, press softkey below SAC
(for display users)
or Press
Send Calls
or Dial Send All Calls cancel code _______.
SPEAKER
NOTE: All 8405B and 8405D sets have a one-way
speaker only. If you have an 8405B Plus or an 8405D
Plus, your voice terminal may be set for the Speaker
or the Speakerphone feature. Check with your sy ste m
manager.
To place/answer a call without lifting the handset,
or to use the speaker with any listen-only feature
1Press .
2Place the call or access the selected feature.
3Adjust the speaker volume if necessary:
To raise the volume, press the right half of the Vol-
ume control button labeled ; to lower the vol-
ume, press the left half of the Volume control
button labeled .
4Pick up the handset to talk to the other party.
To change from the speaker to the handset
1Pick up the handset and talk.
To change from the handset to the speaker
1While the handset is off-hook, press .
Speaker
2Hang up the handset.
To end a call using the speaker
1Press .
SPEAKERPHONE
NOTE: To use this feature, you must be using an
8405B Plus or 8405D Plus and your voice terminal
must be set for the Speakerphone (speak and listen)
feature.
To place/answer a call without lifting the handset,
or to use speakerphone with any feature
1Press .
2Place or answer call, or access selected feature.
8
3Adjust speakerphone volume if necessary :
Speaker
Speaker
LastDialed
To raise the volume, press the right half of the Vol-
ume control button labeled ; to lower the vol-
ume, press the left half of the Volume control
button labeled .
To prevent the other party from hearing you
1Press .
Mute
•Red Mute light goes on.
2Press again to resume talking to party.
Mute
•Red Mute light goes off.
To change from speakerphone to handset
1Pick up handset and talk.
To change from handset to speakerphone
1Press .
2Hang up handset.
To end a speakerphone call
1Press again to hang up.
NOTE: With a DEFINITY G3V3 or later, if the person
you are talking with hangs up first, the call will be
disconnected. If you press , you will get dial
tone.
Speaker
STORED NUMBER (display feature)
To see number stored on an AD button
1Press the softkey below View (for display users)
or Press .
Stored
2Press selected AD bu tton.
To see the last number you dialed
1Press the softkey below View (for display users)
or Press .
Stored
2Press the softkey below Last
or, if Last is not available on your display, press
or Dial the Last Number Dialed access code
_______.
9
TEST
Transfer
Transfer
To test the lights (on all 8405 voice terminals) and
the display (only on the 8405D and 8405D Plus
voice te rminals)
1Press and hold down .
Test
•Green Test light goes on.
•Lights go on in two separate groups, and, if
your terminal has a display, all display
segments fill in.
2To end test, release .
TIME/DATE (display feature)
To see time and date
1Press softkey below TmDay (for display users)
or Press .
Time/Date
TIMER (display feature)
To see elapsed time
1To start timer, press and the softkey
below Timer (for display users)
or Press .
Timer
Test
Menu
2To stop timer, press and the softkey
Menu
below Timer
or Press again.
Timer
TRANSFER
To send present call to another extension or
outside number
1Press .
2Dial number where call is to be transferred.
3Press again.
4Hang up.