Lucent Technologies TransTalk 9000 MDW 9030P Installation And Use Manual

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TransTalk™ 9000 Digital Wireless System

MDW 9030P Wireless Pocketphone Installation and Use

503-801-160 Comcode 107972010 Issue 2 March 1997

March 1997

Notice

Every effort was made to ensure that the information in this book was complete and accurate at the time of printing. However, information is subject to change. The pictures in this book are for illustrative purposes only; your actual hardware may look slightly different.

Federal Communications Commission (FCC) and Industry Canada (IC) Information

For details, see Appendix B.

Security

Toll fraud, the unauthorized use of your telecommunications system by an unauthorized party (for example, persons other than your company’s employees, agents, subcontractors, or persons working on your company’s behalf) can result in substantial additional charges for your telecommunications services. You are responsible for the security of your system. There may be a risk of toll fraud associated with your telecommunications system. You are responsible for programming and configuring your equipment to prevent unauthorized use. Your system administrator should read all documents provided with this product to fully understand the features that can introduce the risk of toll fraud and the steps that can be taken to reduce that risk. Lucent Technologies does not warrant that this product is immune from or will prevent unauthorized use of common-carrier telecommunication services or facilities accessed through or connected to it. Lucent Technologies will not be responsible for any charges that result from such unauthorized use.

Trademarks

TransTalk is a trademark of Lucent Technologies and DEFINITY, MERLIN, MERLIN LEGEND, PARTNER, and SYSTIMAX are registered trademarks of Lucent Technologies. Supra is a registered trademark of Plantronics, Inc.

Warranty

Lucent Technologies provides a limited warranty for this product; see Appendix A.

Ordering Information

The order number for this book is 503-801-160. The order number for the

Wireless Pocketphone Quick Reference

is 503-801-161. To order additional copies of

MDW 9030P

these reference materials, call 1 800 457-1235 or 1 317 361-5353. To order parts and accessories, see “Ordering Replacement & Optional Parts” in Chapter 4.

Customer Support

In the continental U.S., call 1 800 628-2888 if you need assistance when using your wireless phone with a PARTNER, MERLIN, or MERLIN LEGEND system. Consultation charges may apply. For all other systems, follow the procedure you normally use to get support for your communications system.

Outside the continental U.S., contact your Lucent Technologies Representative or local Authorized Dealer.

Contents

1 Introduction 1-1

About TransTalk™ 9000 Products 1-1

What Is a Wireless Phone? 1-1 TransTalk 9000 System 1-1

About the MDW 9030P Pocketphone 1-3

Privacy Information 1-3 Where Can You Use Your Pocketphone? 1-3 Parts List 1-4 Additional Parts 1-5 Spare Battery and Headset 1-6

2 Installing the MDW 9030P Pocketphone 2-1

Important Safety Instructions 2-1

Guidelines for Safe and Efficient Operation 2-2 Basic Safety Precautions for Installation and Use 2-3 Additional Safety Instructions

for Installation Personnel 2-4 AC Outlet Check 2-5

Radio Modules and Carriers 2-6

Key Components 2-7 Positioning a Radio Module or Carrier(s) 2-9 Wireless Test Mode 2-11 Installing a Single Radio Module 2-13 Setting the Power Level 2-15 Setting the Control/Expansion DIP Switch 2-17 Installing a Single Carrier on a Shelf or Desk 2-18 Installing a Single Carrier on a Wall 2-21 Installing Multiple Carriers 2-24 Installation Self-Test 2-29

Handset 2-30

Inserting and Removing the Handset’s Battery Pack 2-30

Changing the Communications System Setting 2-31 Filling Out the Handset Label 2-32

Battery Charger 2-33

Positioning the Battery Charger 2-33 Installing the Battery Charger 2-33 Inserting a Battery Pack into

the Spare Battery Compartment 2-35 Removing a Battery Pack

from the Spare Battery Compartment 2-35 Inserting the Handset into the

Battery Charger's Handset Cradle 2-36 Removing the Handset

from the Handset Cradle 2-36

3 Using the MDW 9030P Pocketphone 3-1

Important Safety Instructions 3-1 The Handset 3-1

Handset Controls 3-2 Column and Select Buttons 3-3 Handset Display 3-4 Volume Control 3-7 Carrying Your Pocketphone 3-7 Antenna 3-8 Changing the Handset Settings 3-8 Test Modes 3-12 "Waking Up" the Phone 3-15 Making a Call 3-15 Answering a Call 3-15 Manually Selecting a Line or Programmed Button 3-16 Preselecting a Line 3-16 Using a Headset 3-17

The Battery Charger 3-19

Battery Charger Features 3-19 Extending Battery Life 3-21

iiii

4 Maintaining the MDW 9030P Pocketphone 4-1

Important Safety Instructions 4-1 Removing a Radio Module

from the Carrier 4-1 Swapping Extensions 4-3 Replacing the Antenna 4-4 Ordering Replacement & Optional Parts 4-5

5 Troubleshooting 5-1

Procedures 5-1

Installation Problems 5-1 Handset Problems 5-4 Battery Problems 5-6 Voice Quality Problems 5-7 Range Problems 5-10 Battery Charger Problems 5-13

6 MDW 9030P Pocketphone Compatibility 6-1

Programming and

Call Handling Instructions 6-1 Programming Features for PARTNER,

MERLIN, and MERLIN LEGEND Systems 6-2 Communications System Compatibility 6-3

PARTNER Systems 6-3 MERLIN Systems 6-5 System 25, System 75, System 85, and

DEFINITY Systems 6-9

Warranty and Repair Information A-1

Lucent Technologies Limited Warranty

and Limitation of Liability A-1

Limitation of Liability A-2

Repair Information A-2

In-Warranty Repairs A-2 Post-Warranty Repairs A-3

iiiiii

iii

iiiiii

B Regulatory Information B-1

C Specifications C-1

IN Index IN-1

Battery Charger Wall-Mounting Template Last Page

iviv

Introduction

About TransTalk™ 9000 Products

Congratulations on the purchase of your new TransTalk 9000 Digital Wireless System MDW 9030P Pocketphone. MDW stands for "Multi-Line Digital Wireless." The MDW 9030P Pocket-

phone is the latest addition to the TransTalk 9000 family of wireless products, which also includes the MDW 9000 Telephone and the MDW 9010 Telephone. All of these phones are designed to Lucent Technologies' high standards for convenience, reliability, and innovation.

TransTalk 9000 products are designed to work with your communications system (PARTNER , PARTNER II, PARTNER Plus, MERLIN , MERLIN II, MERLIN Plus, MERLIN LEGEND , System 25, System 75, System 85, or DEFINITY ) to provide wireless flexibility.

What Is a Wireless Phone?What Is a Wireless Phone?

What Is a Wireless Phone?

What Is a Wireless Phone?What Is a Wireless Phone?

A wireless phone has no handset cord and no telephone line cord, so it is portable. This portability lets you move around freely, without giving up the features of a wired phone. With a wireless phone, you can make and receive calls even when you are away from your desk, thus remaining accessible and responsive to your customers and coworkers as you move around your work area. Time-sensitive work issues will not need to wait until you are back at your desk, and you can reduce the number of (sometimes costly) phone calls you must return.

TransTalk 9000 SystemTransTalk 9000 System

TransTalk 9000 System

TransTalk 9000 SystemTransTalk 9000 System

Your wireless phone's handset is linked with your communications system through a matching radio module, handset can be used only with the radio module packaged with the handset. The handset and the radio module each have the same unique security code and serial number (on the bottom of the radio module and inside the battery compartment of the handset) to identify the matching pair. And there is built-in and secure automatic registration between the handset and radio module, so that your system is ready to use after powering up.

Your TransTalk system may have from 1 to 18 wireless phones. In order to use multiple wireless phones within the same zone (area of coverage), you also need a carrier (also known as a backplane). A carrier holds up to six radio modules, and synchronizes radio signals for proper operation of multiple phones, ensuring consistent voice quality and range. Up to three carriers can be linked to support up to 18 wireless phones in a single zone; linked carriers are automatically synchronized with each other.

not

through the battery charger where the handset sits for charging. Each

Introduction

1-1

The TransTalk 9000 system enables you to use several different phone and carrier models in the same zone, but there are some compatibility issues to consider. You need to know the following:

■

The name of the MDW phone (9000, 9010, or 9030P), located in the battery compartment of the handset. (For an MDW 9000 phone, you also need to know the Apparatus Code, also located in the battery compartment of the handset.)

■

The model number of your carrier, located on the left side of the carrier.

The following illustration shows which phone models and carriers can be used together:

Single Carrier Installation

If you have a Model 117A1 Carrier... If you have a Model 117A1A Carrier,

Model 117A2 Carrier, or Model 117A3 Carrier...

Use only...

MDW 9000 phones

(Code 7815H)

You can use...

MDW 9000 phones

(Code 7815H)

MDW 9000 phones

(Code 7815H03A)

MDW 9010 phones

(Code 7815H04A)

MDW 9030P phones

(Code 7815H05A)

Note: You can use Code 7815H phones

together with other phones only in a Model 117A1A, Model 117A2, or Model 117A3 single carrier installation.

Multiple (3 Max) Carrier Installation

If you have multiple Model 117A2 or Model 117A3 System Expansion Carriers (or both)...

Use only...

MDW 9010 phone

(Code 7815H04A)

MDW 9030P phone

(Code 7815H05A)

Note: Multiple carrier installations must use MDW 9010 phones and/or MDW 9030P phones.

MDW 9000 phones cannot be used in multiple carrier installations.

1-2

Introduction

About the MDW 9030P Pocketphone

The MDW 9030P Pocketphone is not only wireless, but it is also lightweight and pocketsized. A removable carrying clip and a lanyard are provided with the handset. You can use either the clip or the lanyard for hands-free portability. The MDW 9030P also has a headset connector to accommodate an optional headset.

You can be notified of an incoming call by either an alerter (which rings) or a vibrator, or both. There is a five-line display that shows information you would see on a wired system phone's display (with the exception of the time ), icons representing various handset functions (such as the alerter and the vibrator), and the status of up to 12 telephone lines. The MDW 9030P provides Redial, Hold, Mute, Transfer, and Conference buttons, and provides the capability to program additional features on unused line buttons.

Privacy InformationPrivacy Information

Privacy Information

Privacy InformationPrivacy Information

The MDW 9030P Pocketphone is designed to protect the privacy and security of your voice conversation. The phone uses continuously changing radio frequencies and digital encoding techniques to make it impossible for eavesdropping to occur through the use of commercially available analog radio scanners.

Where Can You Use Your Pocketphone?Where Can You Use Your Pocketphone?

Where Can You Use Your Pocketphone?

Where Can You Use Your Pocketphone?Where Can You Use Your Pocketphone?

The MDW 9030P Pocketphone can be used in most typical office buildings, in warehouses, malls, and even in outdoor areas such as loading docks. The location of the radio module

greatly affects the performance of the MDW 9030P, so you should use the Wireless Test Mode described in Chapter 2 to determine the best place to install the radio module. Repeat

the tests several times with the radio module positioned in a different location each time. To perform the tests, all you need is an electrical outlet for the radio module and a charged battery pack in the handset.

Introduction

1-3

Parts ListParts List

Parts List

Parts ListParts List

Along with this book and the MDW 9030P Pocketphone

Quick Reference

, the box should contain the items shown below. If it does not, call for customer support as described on the inside front cover of this book.

212 555 1212

MSG

234

Redial

On/Off

Feat/P

Conf

Trans

Hold

Handset

Mute

ABC

DEF

GHI

JKL

MNO

WXYZ

PQRS

TUV

OPER

TransTalk

Carrying Clip

Battery Pack

POWER RADIO PASS

Radio Module

SPARE

HANDSET

REFRESH

Battery Charger

8-foot (2.4 m)

Telephone Line Cord

11-foot (3.4 m)

Power Cord/AC Adapter for

Battery Charger

Wall Spacers (2)

18" (0.5 m) Lanyard

Philips Head

Wood Screws (2)

1-4

Introduction

Additional PartsAdditional Parts

Additional Parts

Additional PartsAdditional Parts

The following parts

may

be necessary, depending upon your installation.

This Kit of Parts is required only when a single (stand-alone) MDW 9030P Pocketphone is

installed:

Rubber Feet (4)

Radio Module 11-foot (3.4 m)

Power Cord/AC Adapter

Philips Head

Wood Screws (2)

Wall Mounting

Plate

These additional parts are required when two or more MDW 9030P Pocketphones are installed in the same zone:

RANSTALK

Philips Head

Wood Screws (4)

O N

1 2 3 4

O N

CAUTION

USE ONLY AT&T CABLE

P⁄N 847667896

OUT

OUT OF SYNC

Expansion Cable 6-foot (1.8 m)

for multiple-carrier installation

Carrier Assembly 25-foot (7.6 m)

Power Cord and Standard AC Adapter

Carrier

For information about ordering parts, see "Ordering Replacement & Optional Parts" in Chapter 4.

Introduction

1-5

Spare Battery and HeadsetSpare Battery and Headset

Spare Battery and Headset

Spare Battery and HeadsetSpare Battery and Headset

One nickel metal hydride battery pack, which provides up to 3 hours of talk time, comes with your MDW 9030P Pocketphone. For extended phone usage, you should purchase an additional battery pack. You can store the extra battery pack in the Spare battery compartment of the battery charger. Then when the battery pack in the handset is low, you can switch battery packs.

To help you answer calls, an optional Supra® 9030 headset can be attached to the connector on the bottom of the handset to allow hands-free conversation. For instructions for connecting the headset, see "Using a Headset" in Chapter 3.

Spare Battery Pack

Supra 9030 Headset

For ordering information, see "Ordering Replacement & Optional Parts" in Chapter 4.

1-6

Introduction

Installing the MDW 9030P Pocketphone

Important Safety Instructions

This book contains instructions related to safety labels on the product:

The exclamation point within an equilateral triangle is intended to alert the

user to the presence of important operating and maintenance (servicing) instructions in the literature accompanying the product.

WARNING indicates the presence of a hazard that can cause severe or fatal

personal injury if the hazard is not avoided.

CAUTION indicates the presence of a hazard that

personal injury or property damage if not avoided.

This phone is designed to provide trouble-free performance without any special maintenance procedures. To reduce the risk of accidental damage:

■

Keep the phone in an area free of dust, smoke, and moisture; do not block the air vents by placing objects on top of the radio module.

■

Do not place the phone or battery charger near a heating duct, radiator, or other heat source, and do not drop or expose it to excessive shock or vibration.

■

Unplug the battery charger, radio module, or carrier if its power cord is damaged, if liquid is spilled into it, or if its housing becomes cracked or otherwise damaged.

■

To clean your phone, wipe the outside housing with a soft, dust-free cloth. If absolutely necessary, you may use a cloth tion. Dry quickly with a soft cloth.

CAUTION:

Your phone contains sensitive electronic parts. Never submerge it in any kind of liquid, and never use liquid or aerosol cleaners, detergents, alcohols, solvents, abrasive cleaners, or an excessive amount of water when cleaning the housing and faceplate. To do so could result in irreparable damage.

slightly

dampened with a mild soap and water solu-

will

can

cause minor

Installing the MDW 9030P Pocketphone

2-1

Guidelines for Safe and Efficient OperationGuidelines for Safe and Efficient Operation

Guidelines for Safe and Efficient Operation

Guidelines for Safe and Efficient OperationGuidelines for Safe and Efficient Operation

Your wireless telephone is a radio transmitter and receiver. When the phone is turned on, it receives and sends out radio frequency (RF) energy. The phone operates in the frequency range of 902–928 MHz. Your hand-held wireless telephone uses the digital TDD mode. The power is transmitted in bursts at a 200 Hz pulsed repetition rate. The peak envelope transmit power is 325 mW or less.

Exposure to Radio Frequency EnergyExposure to Radio Frequency Energy

Exposure to Radio Frequency Energy

Exposure to Radio Frequency EnergyExposure to Radio Frequency Energy

The design of your wireless telephone complies with the latest Institute of Electrical and Electronic Engineers (IEEE) and the American National Standards Institute (ANSI) safety levels with respect to human exposure to RF energy. Of course, if you would like to limit RF exposure even further, you may choose to control the duration of your calls.

Cardiac PacemakersCardiac Pacemakers

Cardiac Pacemakers

Cardiac PacemakersCardiac Pacemakers

CAUTION:

The MDW 9030P handset is a radio device and, like all radio devices, should not be placed next to a pacemaker.

Preliminary studies performed at the US Food and Drug Administration (FDA) and elsewhere have shown that when digital cellular telephones are placed very close to implanted cardiac pacemakers, interference with the operation of the implanted pacemaker can occur. These preliminary studies show that interference does not occur when there is a reasonable distance between the telephone and the implanted pacemaker and stops when the phone is turned off or moved so that it is more than 6 inches (15 cm) from the pacemaker. Digital cellular telephones operate at .6 W. TransTalk wireless telephones operate at a lower peak power of 325 mW or less (100 mW, on an average).

Until more is known, the FDA suggests that people with pacemakers may want to take some simple precautions when using or carrying digital wireless telephones to ensure that there is ample distance between the digital wireless thelephone and the pacemaker—by not placing the phone next to the pacemaker implant (for example, in a shirt or a coat pocket directly over the pacemaker implant) when the phone is on and ready to receive a call and holding it to the ear opposite the side of the body where the pacemaker is implanted when using the phone. Consult your physician or medical device manufacturer to determine if additional precautions are necessary.

Hearing Aid CompatibilityHearing Aid Compatibility

Hearing Aid Compatibility

Hearing Aid CompatibilityHearing Aid Compatibility

Most electronic equipment, such as equipment in hospitals is shielded from RF energy. However RF energy from wireless telephones may affect some electronic equipment.

Although the TransTalk wireless telephone is compatible with inductively-coupled hearing aids, you should consult your physician or hearing aid manufacturer to determine if your hearing aid is adequately shielded from external RF energy. The operation of inadequately shielded medical devices may be adversely affected when a portable wireless telephone is operating in close proximity.

2-2

Installing the MDW 9030P Pocketphone

Basic Safety Precautions for Installation and UseBasic Safety Precautions for Installation and Use

Basic Safety Precautions for Installation and Use

Basic Safety Precautions for Installation and UseBasic Safety Precautions for Installation and Use

Always follow these basic safety precautions when installing or using this product to reduce risk of injury from fire or electric shock.

WARNING:

Installation of this equipment for In-Range Out of Building (IROB) conditions requires the use of protectors. See the documentation that came with your communications system for more information.

CAUTION:

This equipment is for installation on Lucent Technologies PARTNER, PARTNER Plus, PARTNER II, MERLIN, MERLIN Plus, MERLIN II, MERLIN LEGEND, System 25, System 75, System 85, and DEFINITY communications systems only.

■

Read and understand all instructions in this book before using this product.

■

Observe all warnings and instructions marked on the product.

■

Do not use the product near water or when you are wet. If the product comes in contact with any liquids, unplug the power cord and telephone line cords immediately. Do not plug the product back in until it has dried thoroughly.

■

Never push objects of any kind into this product through housing slots, since the objects may touch hazardous voltage points or short out parts that could result in a risk of electric shock. Never spill liquid of any kind on the phone.

■

If you suspect a gas leak, report it immediately, but use a phone away from the area in question. The phone’s electrical contacts could generate a tiny spark. While unlikely, it is possible that this spark could ignite a heavy concentration of gas. This product is not approved for use in areas labeled by the Occupational Safety and Health Administration (OSHA) as “explosive environments.” Only “Explosive Atmosphere Telephones” may be used in such hazardous environments.

■

Unplug this product from wall outlets and telephone jacks before cleaning. Clean exposed parts with a soft, damp cloth. Do not use liquid or aerosol cleaners.

■

Unplug this product from the wall outlet, remove the telephone line cord from the modular wall jack or communications system switch/control unit, and refer servicing to qualified service personnel under the following conditions:

– When the power cord or plug is damaged or frayed. – If the product does not operate normally by following the operating instructions.

Adjust only those controls that are covered by the operating instructions because improper adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the product to normal operation.

– If the product has been dropped and the housing has been damaged.

■

This product should be serviced by (or taken to) a qualified service center when service or repair work is required. Do not open the product, there are no user-serviceable components inside.

■

Always unplug the power cord/AC adapter for the carrier or carriers from the wall outlet when:

– Removing a radio module – Moving a radio module to a new slot in the carrier

Installing the MDW 9030P Pocketphone

2-3

– Installing a new radio module – Connecting or disconnecting telephone line cords – Adding a carrier

■

Use only the type of battery pack shipped with this product.

WARNING:

The rechargeable battery pack may contain elements that are harmful to the environment (for example, nickel). Do not burn or puncture the battery pack. Like other batteries of this type, if it is burned or punctured, it could release toxic material which could cause injury. Do not dispose of it in household garbage. For information about recycling or proper disposal, consult your local solid waste (garbage) collection or disposal organization.

Additional Safety InstructionsAdditional Safety Instructions

Additional Safety Instructions

Additional Safety InstructionsAdditional Safety Instructions for Installation Personnelfor Installation Personnel

for Installation Personnel

for Installation Personnelfor Installation Personnel

■

Install the product to meet all environmental and electrical requirements listed in Appendix C.

■

All wiring that connects to this equipment and becomes part of the building wiring must be a minimum of CLASS 2 or UL (Underwriters Laboratories) Listed Communications cable.

■

Do not install telephone wiring during a lightning storm.

■

Do not install telephone jacks in a wet location unless the jack is specifically designed for wet locations. Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface.

■

Use caution when installing or modifying telephone lines.

■

Install this product securely on a stable surface. Damage may result if the product falls.

■

Never place this product near or over a radiator or heat register.

■

Slots and openings in the housing and the back or bottom are provided for ventilation. To protect the housing from overheating, these openings must not be blocked or covered. Therefore, do not place the product on a bed, sofa, rug, or other similar surface. Also, do not place this product in an enclosed area unless proper ventilation is provided.

■

Install this product in a protected location where no one can step on or trip over power cords and telephone line cords. Do not place objects on the cords that may cause damage or abrasion.

■

Do not allow anything to rest on the power cord. Do not locate this product where the cord will be abused by persons walking on it. Do not overload wall outlets as this can result in the risk of fire or electric shock. Do not staple or otherwise attach the power cord to building surfaces.

■

Use only the power supply (Comcode 847713583) shipped with this product for the battery charger.

■

Use only the power supply (Comcode 847523404) shipped with this product for the radio module.

2-4

Installing the MDW 9030P Pocketphone

■

Use only the power supply (Comcode 847224227) shipped with the carrier.

■

Use only the correct power source. If you are not sure of the power supply to your location, consult your local power company.

■

This product uses a 3-prong plug. Such plugs are designed for your safety. Do not attempt to defeat this purpose. If your wall outlet will not accept the plug, the outlet should be replaced by an electrician.

WARNING: Risk of Electric Shock

Failure to properly ground this product will result in a risk of electrical shock, which can cause serious personal injury. This product requires a 3-prong AC outlet for safe operation. You should have your outlet checked by a qualified electrician (see "AC Outlet Check" below) before connecting this equipment.

AC Outlet CheckAC Outlet Check

AC Outlet Check

AC Outlet CheckAC Outlet Check

Have a qualified electrician check all of the outlets into which the MDW 9030P radio modules or carriers as well as the communications system switch/control unit will be plugged. The electrician should check that the hot, neutral, and ground wires are properly connected to the outlet by using a circuit tester.

The outlet can also be tested using a voltmeter by taking the measurements as shown:

120 Volts

Neutral

Less than

1 volt

Phase

120

volts

If the outlet does not meet the electrical specifications for grounded outlets, your MDW 9030P Pocketphone may not operate properly.

IMPORTANT:IMPORTANT:

IMPORTANT:

IMPORTANT:IMPORTANT:

If there is no current to the outlet or the voltages are not correct, the problem should be corrected by a qualified electrician.

Go to “Radio Modules and Carriers.”

Installing the MDW 9030P Pocketphone

2-5

Radio Modules and Carriers

This section explains how to install radio modules and carriers. You should proceed through this section in the following order:

1. “Key Components”

2. “Positioning a Single Radio Module or Carrier(s)”

3. "Wireless Test Mode"

4. Choose one of the following paths, depending upon which components you are install-

ing:

■

If you are installing a single radio module, go to “Installing a Single Radio Module.”

■

If you are installing a single carrier (from two to six radio modules), go to “Setting the Power Level.” Then go to either:

– “Installing a Single Carrier on a Shelf or Desk” or – “Installing a Single Carrier on a Wall”

■

If you are installing multiple (up to three) carriers (from 7 to 18 radio modules), go to all of the following, in order:

a. “Setting the Power Level,” then b. “Setting the Control/Expansion DIP Switch,” then c. “Installing Multiple Carriers.”

5. “Installation Self-Test”

NOTE:NOTE:

NOTE:

NOTE:NOTE:

The illustrations in this chapter depict PARTNER system hardware; your hardware may differ from these illustrations.

2-6

Installing the MDW 9030P Pocketphone

Key ComponentsKey Components

Key Components

Key ComponentsKey Components

Each radio module communicates with a corresponding handset. The matching sets are identified by a serial number located on the bottom of the radio module and in the battery compartment of the handset.

Antenna

POWER RADIO PASS

LEDs

Radio

Module

POWER RADIO PASS

Mounting Hook

Power Cord Connector

Card Edge (Cover not shown)

Snap Lock

Serial Number

Telephone Line Cord Connector

Installing the MDW 9030P Pocketphone

2-7

A carrier is required when installing two or more MDW 9030P Pocketphones.

CAUTION

USE ONLY AT &T CABLE P⁄N 847667896

OUT

OUT OF SYNC

From

Control Carrier

Expansion

Carrier #2

CAUTION

USE ONLY AT &T CABLE P⁄N 847667896

OUT

OUT OF SYNC

CAUTION

USE ONLY AT &T CABLE P⁄N 847667896

OUT

OUT OF SYNC

Expansion

Carrier #1

Radio Module Mounting Rods

Wall Mount Hole

Power Cord Connector (hidden)

Card Edge Connectors

Power DIP

Switch

O N

Control/Expansion

DIP Switch

O N

RANSTALK

Radio Module Mounting Rods

Wall Mount Hole

In Jack

O N

CAUTION

USE ONLY AT&T CABLE P⁄N 847667896

OUT

OUT OF SYNC

Out of Sync LED

Out Jack

Card Edge Connectors

Slot Numbers

Wall Mount Hole

Cable Manager Slot

1 2 3 4

Slot Numbers

Wall Mount Hole

Rear Exit Slots

Using the expansion cable provided with each carrier, you can link up to three carriers.

From

Expansion

Carrier #1

O N

1 2 3 4

RANSTALK

CAUTION

USE ONLY

O N

AT&T CABLE P⁄N 847667896

OUT

OUT OF SYNC

O N

1 2 3 4

RANSTALK

CAUTION

USE ONLY

O N

AT&T CABLE P⁄N 847667896

OUT OF SYNC

OUT

O N

1 2 3 4

RANSTALK

CAUTION

USE ONLY

O N

AT&T CABLE P⁄N 847667896

OUT

OUT OF SYNC

Control Carrier

2-8

Installing the MDW 9030P Pocketphone

Expansion

Carrier #1

Expansion Carrier #2

Positioning a Radio Module or Carrier(s)Positioning a Radio Module or Carrier(s)

Positioning a Radio Module or Carrier(s)

Positioning a Radio Module or Carrier(s)Positioning a Radio Module or Carrier(s)

Each of your handsets and its corresponding radio module operates within a single zone of coverage:

Approximately

500 to 900 feet in a

typical office building;

up to 1200 feet in

an unobstructed

environment

POWER

Single Radio Module,

RADIO

Single Radio Module,

PASS

Single Carrier, or

Multiple Carriers

The range depends on your particular operating environment. For indoor use, walls between the handset and the radio module will reduce the phone’s range. Avoid concentrations of structural metal, such as steel and aluminum, and reinforced concrete.

IMPORTANT:IMPORTANT:

IMPORTANT:

IMPORTANT:IMPORTANT:

The MDW 9030P Pocketphone has a built-in testing feature that you can use before final installation to help determine proper placement of the radio module. To perform the tests, all you need is an electrical outlet for the radio module and a charged battery pack in the handset (you do not need a communications system switch/control unit). The tests are described in “Wireless Test Mode” later in this chapter.

General Positioning RulesGeneral Positioning Rules

General Positioning Rules

General Positioning RulesGeneral Positioning Rules

Failure to observe the following rules regarding location and use will result in poor performance of your MDW 9030P Pocketphone.

■

Position the radio module or carrier(s) in a central location, relative to the handset(s) usage area, leaving at least 6 feet (1.8 m) between the radio module or carrier(s) and the communications system switch/control unit or other wired phones. If your switch/control unit is located in a remote location, you may have to run a telephone line cord from your switch/ control unit to the centrally positioned radio module or carrier(s). The line cord maximum length is 1,000 feet (333 m) of 26-gauge cable.

■

The radio module or carrier(s) should be placed high on the wall for optimum voice quality and range. Allow 6–12 inches (15.2–30.5 cm) of space between the top of the antenna on the radio modules and the ceiling.

■

The radio module or carrier(s) should never be installed above a drop, suspended ceiling.

Installing the MDW 9030P Pocketphone

2-9

■

The radio module or carrier(s) should not be within 3 feet (.9 m) of any large metal object, and should not have metal objects in the line of sight to the operating area of the handset.

■

The radio module or carrier(s) should not be within 6 feet (1.8 m) of equipment with microprocessors such as answering machines, personal computers, and fax machines; control units, communications system switches, or other phones (especially speakerphones); competing radio devices such as wireless bar-code scanners; electromagnetic equipment such as electric motors; or electrical main power feeds, junction boxes, circuit-breaker panels, fuse boxes, or 220-volt power lines.

■

The radio module or carrier(s) should

not

share the same power line as equipment with microprocessors such as answering machines, personal computers, and fax machines; or electromagnetic equipment such as electric motors.

■

If your communications system uses an uninterruptible power supply, such as a backup generator, you may want to connect the radio module or carrier(s) to that power supply.

Additional Rules for Installing a Single Radio Module OnlyAdditional Rules for Installing a Single Radio Module Only

Additional Rules for Installing a Single Radio Module Only

Additional Rules for Installing a Single Radio Module OnlyAdditional Rules for Installing a Single Radio Module Only

■

Installing a single radio module on a shelf or desk is not recommended, because it greatly reduces the range and quality of the transmission.

■

Install a single radio module within 3 feet (0.9 m) of either side of, and within 6 to 8 feet (1.8 to 2.4 m) above, a properly grounded 3-prong electrical outlet that is not controlled by an on/off switch.

■

You can install a single radio module in a remote location using a telephone line cord to connect the radio module to the communications system switch/control unit. IROBs

must be used for out-of-building installations.

CAUTION:

A radio module cannot be installed outdoors.

Additional Rules for Installing One or More CarriersAdditional Rules for Installing One or More Carriers

Additional Rules for Installing One or More Carriers

Additional Rules for Installing One or More CarriersAdditional Rules for Installing One or More Carriers

■

Install carrier(s) within 15 feet (5 m) of either side of, and within 6 to 8 feet (1.8 to

2.4 m) above, a properly grounded 3-prong electrical outlet that is not controlled by an on/off switch.

■

Choose a location where handset users will not approach the carrier(s) within a radius of 6 feet (1.8 m) for 1 or 2 carriers or 10 feet (3 m) for 3 carriers.

■

When installing multiple carriers: – Install multiple carriers 1 foot (0.3 m) optimally to 4 feet (1.2 m) apart.

– Install multiple carriers on the same horizontal axis (do not install one carrier higher

or lower than another).

– Install the control carrier as the leftmost carrier, using only the expansion cables

provided.

– Slot 6 of a carrier that has another carrier to the right of it must always contain a

radio module to pass the synchronization signal to the next carrier.

CAUTION:

Carrier(s) cannot be installed outdoors.

2-10

Installing the MDW 9030P Pocketphone

Go to "Wireless T est Mode."

Wireless Test ModeWireless Test Mode

Wireless Test Mode

Wireless Test ModeWireless Test Mode

You can determine sound clarity, signal strength, and voice quality using Wireless Test Mode. You should use Wireless Test Mode to help you locate the best place to install the radio

module(s) to optimize the performance of your MDW 9030P Pocketphone. Repeat the tests several times, with the radio module positioned in a different location each time.

By performing the tests as you walk around the area in which the handset will be used, you can determine the handset’s range and the voice quality throughout the area of coverage. To perform the tests, all you need is an electrical outlet for the radio module and a charged battery pack in the handset. You can perform the tests multiple times and in any order; and you can exit at any time by pressing O.

NOTE:NOTE:

NOTE:

NOTE:NOTE:

Ignore anything that displays if you press 4 or 5 while in Wireless Test Mode. These displays are for Lucent Technologies technicians’ use only.

1. Make sure the handset is turned off.

2. Press and hold the Select button (") for three seconds.

3. While still holding " , press O. The handset beeps twice, and the display shows the handset settings, indicating you

are in Local Mode. (While in Local Mode, the MDW 9030P can still receive notification of incoming calls.)

4. Press "W" (9) to enter Wireless Test Mode.

WIRELESS TEST appears on the top line of the handset display.

The handset beeps twice and vibrates, then you hear a simulated dial tone. This dial tone continues until you exit Wireless Test Mode. While in this mode, the MDW 9030P cannot make or receive calls.

5. To determine sound clarity, listen to the simulated dial tone as you walk around. A clear, steady tone indicates good sound clarity.

6. To determine signal strength, press 1. The display shows the signal strength (SIG) for both the handset (HS) and the base (B)

(the radio module) at the moment that 1 was pressed, using a number from 1 to 10, as shown in the following display.

Installing the MDW 9030P Pocketphone

2-11

The higher the number, the stronger the signal, as shown in the following table. You can press 1 again to show a subsequent signal-strength reading. Each time you press 1, you get a new reading.

Display NumberDisplay Number

Display Number

Display NumberDisplay Number

10 Strong

9 Strong 8 Strong 7 Very good 6 Very good 5 Good 4 Good to Fair 3 Fair 2 Near end of range 1 Near end of range/loss of link

Signal Strength IsSignal Strength Is

Signal Strength Is

Signal Strength IsSignal Strength Is

7. To determine voice quality, press 2.

The display shows the voice quality (QUAL) for both the handset (HS) and the base (B) (the radio module) using a number from 1 to 10, as shown in the following display.

The higher the number, the better the voice quality, as shown in the table below. A low number may indicate potential interfering devices (such as another radio transmitter) in the area. You can press 2 again to show a subsequent voice-quality reading. Each time you press 2, you get a new reading.

Display NumberDisplay Number

Display Number

Display NumberDisplay Number

10 Very good

9 Very good/almost error free 8 Errors, but not noticeable in

7 Errors, but not noticeable in

6 Noticeable noise 5 Noticeable noise 4 Noisy but intelligible speech 3 Noisy but intelligible speech 2 Garbled speech 1 Unintelligible speech

Voice Quality IsVoice Quality Is

Voice Quality Is

Voice Quality IsVoice Quality Is

normal speech

8. To exit Wireless Test Mode and Local Mode, press O.

2-12

Installing the MDW 9030P Pocketphone

Go to one of the following sections:

■

If installing one MDW 9030P Pocketphone, go to “Installing a Single Radio

Module.”

■

Otherwise, go to “Setting the Power Level.”

Installing a Single Radio ModuleInstalling a Single Radio Module

Installing a Single Radio Module

Installing a Single Radio ModuleInstalling a Single Radio Module

■

Install high on wall, leaving 6–12 inches (15.2–30.5 cm) between antenna and ceiling

■

See “Key Components” earlier in this chapter for additional picture detail

Perform the tests described in "Wireless Test Mode" earlier in this chapter to determine the optimal placement of the radio module. To perform the tests, all you need is an

electrical outlet for the radio module and a charged battery pack in the handset.

Check to make sure the radio module’s power cord is unplugged from the wall outlet before continuing.

Detach the rubber feet from the shipping card.

Apply them to marked areas on the underside

of the radio module.

Place the wall-mounting plate against the wall.

Choose a location backed by a wooden stud (if unavailable, use toggle bolts instead of the supplied wood screws). Lightly tap a nail into the wall to start holes. Then screw the plate flush to the wall. Place the radio module over the plate, then slide it downward to lock it into place. (Note: Do not remove the

plastic cap covering the radio module’s card edge.)

Screw Holes

Installing the MDW 9030P Pocketphone

2-13

N S I O N S

X T E N S I O N S

MUSIC

HOLD

Insert one end of the telephone line cord into

an extension jack or terminal/station connector on your communications system switch/control unit (refer to your communications system manual for the proper location).

Insert the radio module’s power cord into the

side of the radio module. Insert the other end of the telephone line cord into the bottom of the radio module.

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O N S

Radio

Module

POWER RADIO PASS

Plug the power cord/AC adapter into a properly

grounded 3-prong wall outlet that is not controlled by an on/off switch.

CAUTION: Never connect or disconnect

the telephone line cord while the radio module is plugged into the wall outlet.

Go to “Installation Self-Test.”

2-14

Installing the MDW 9030P Pocketphone

Setting the Power LevelSetting the Power Level

Setting the Power Level

Setting the Power LevelSetting the Power Level

If you are installing one or more carriers in a strip mall, high-rise office building, or similar environment, the MDW 9030P Pocketphones may interfere with other wireless products in use.

■

If this is the case, you may need to adjust the range of the carriers to prevent

overlapping with the other wireless products; follow the instructions in this section.

■

If this is not the case, skip this section and go to “Setting the Control/Expansion DIP

Switch.” You may adjust the range by setting each carrier’s power DIP switch, located in Slot 2:

O N

Power

DIP Switch

1 2 3 4

Slot 2

Installing the MDW 9030P Pocketphone

2-15

Use a nonmetallic, pointed object to set each carrier’s DIP switch according to the following table.

IMPORTANT:

You

must

set the DIP switch for all of the carriers to the same setting.

Desired Range (Approximate)

500 to 900 feet (152 to 274 m)

300 to 500 feet (91 to 152 m)

150 to 300 feet (46 to 91 m)

100 to 150 feet (31 to 46 m)

Power DIP Switch Settings

O NO N

O N

Go to one of the following sections:

■

If installing multiple carriers, go to “Setting the Control/Expansion DIP Switch.”

■

Otherwise, go to “Installing a Single Carrier on a Shelf or Desk” or “Installing a

Single Carrier on a Wall.”

2-16

Installing the MDW 9030P Pocketphone

Setting the Control/Expansion DIP SwitchSetting the Control/Expansion DIP Switch

Setting the Control/Expansion DIP Switch

Setting the Control/Expansion DIP SwitchSetting the Control/Expansion DIP Switch

You must follow the instructions in this section if you are installing multiple carriers. Otherwise, skip to “Installing a Single Carrier on a Shelf or Desk” or “Installing a Single Carrier on a Wall.”

If you are installing multiple carriers, you must designate one carrier (the leftmost carrier) as the control carrier and the remaining carriers as expansion carriers. The control carrier acts as the “lead” carrier—its transmit and receive patterns control the expansion carriers, ensuring that all of the linked carriers function as a single system.

You set the control/expansion DIP switch, located in Slot 4, to configure the carrier:

O N

Control/Expansion

DIP Switch

1 2 3 4

Slot 4

Use a nonmetallic, pointed object to set each carrier’s DIP switch according to the following table.

IMPORTANT:

Only one carrier (the leftmost carrier) can be the control carrier; the other carriers must be expansion carriers.

To designate the carrier as a...

Use this setting for the DIP switch...

control carrier (one carrier only)

expansion carrier (one or two additional carriers)

O N O N

Go to “Installing Multiple Carriers.”

Installing the MDW 9030P Pocketphone

2-17

Installing a Single Carrier on a Shelf or DeskInstalling a Single Carrier on a Shelf or Desk

Installing a Single Carrier on a Shelf or Desk

Installing a Single Carrier on a Shelf or DeskInstalling a Single Carrier on a Shelf or Desk

■

You will not receive optimum performance if unit is placed on a desk or low shelf

■

Install as high as possible, leaving 6–12 inches (15.2–30.5 cm) between antennas and ceiling if on high shelf

■

Never install or remove a radio module from a carrier that is plugged into a wall outlet (hot insertion)

■

See “Key Components” earlier in this chapter for additional picture detail

Perform the tests described in "Wireless Test

Mode" earlier in this chapter to determine the optimal placement of the radio module. To perform the tests, all you need is an electrical outlet for the radio module and a charged battery pack in the handset.

Check to make sure the carrier’s power cord is

unplugged from the wall outlet before continuing.

Remove the plastic cap covering each radio

module’s card edge before installing the radio

modules in the carrier.

Starting from the leftmost slot (#1), insert each

radio module into the carrier by hooking it onto the radio module mounting rod. Slowly swing the radio module's card edge into the card edge connector on the back of the carrier.

2-18

Installing the MDW 9030P Pocketphone

MUSIC

HOLD

I O N

X T E N S I

N S

When the card edge is fully seated, a snap lock on

the bottom of the radio module will engage.

Insert a telephone line cord into the bottom of

each radio module.

Slide the telephone line cords through the rear

exit slots on the bottom of the carrier. Cords originating from Modules 1 and 6 can share exit slots with cords from Modules 2 and 5 respectively.

Insert the free end of the telephone line cord

into the appropriate extension jack or terminal/ station connector on your communications system switch/control unit (refer to your communications system manual for the proper location).

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O N S

Installing the MDW 9030P Pocketphone

2-19

OUT

OUT OF S YNC

Insert the carrier’s AC adapter cord into the left

side of the carrier.

Place the carrier on its feet towards the back of

the shelf or desk, making sure it is in a stable position. Be sure the telephone line cords come out the rear exit slots in the back of the unit. Arrange the power cord and telephone line cords beneath the shelf or desk so no one can step on them or trip over them.

1 2345

Insert the carrier’s power cord into the AC

adapter, then plug the power cord into a properly grounded 3-prong wall outlet that is not controlled by an on/off switch.

If appropriate, you can wall-mount the AC adapter using its attached wall-mounting bracket.

CAUTION:

Never connect or disconnect telephone line cords, or insert or remove radio modules, while the carrier is plugged into the wall outlet.

Verify that the carrier’s Out of Sync LED is not

lit. If the LED is lit, power down and then repower the carrier. If the LED is still lit, follow the suggestions in the "Installation Problems" section of Chapter 5, "Troubleshooting." If the LED is still lit, call for help as described on the inside front cover of this book.

Go to “Installation Self-Test.”

O N

1 2 3 4

RANSTALK

CAUTION

Y L N O E E S L U

B A C 6 T 9 & 8

O N

T 7 A

6 6 7 4 8 ⁄N P

T U O C N Y S F O T U O

2-20

Installing the MDW 9030P Pocketphone

Installing a Single Carrier on a WallInstalling a Single Carrier on a Wall

Installing a Single Carrier on a Wall

Installing a Single Carrier on a WallInstalling a Single Carrier on a Wall

■

Install high on wall, leaving 6–12 inches (15.2–30.5 cm) between antennas and ceiling

■

Never install or remove a radio module from a carrier that is plugged into a wall outlet (hot insertion)

■

See “Key Components” earlier in this chapter for additional picture detail

Perform the tests described in "Wireless Test

Check to make sure the carrier’s power cord is

unplugged from the wall outlet before continuing.

Place the carrier against the wall. Choose a loca-

tion backed by a wooden stud (if unavailable, use toggle bolts instead of the supplied wood screws). Hold the carrier straight; use a level if needed. Using a nail or pencil, mark screw locations through the four wall-mount holes.

Start the screws, leaving the screw heads protruding approximately 1/2" (12 mm) from the wall. Place the carrier assembly over the screws, then slide it downward to lock it into place. Tighten the screws.

Remove the plastic cap covering each radio

module’s card edge before inserting the radio

modules into the carrier.

O N

1 2 3 4

RANSTALK

CAUTION

O N

USE ONLY AT&T CABLE P⁄N 847667896

OUT

OUT OF SYNC

Installing the MDW 9030P Pocketphone

2-21

Starting from the leftmost slot (#1), insert each

radio module into the carrier by hooking it onto the radio module mounting rod. Slowly swing the radio module's card edge into the card edge connector on the back of the carrier.

When the card edge is fully seated, a snap

lock on the bottom of the radio module will

engage.

Insert a telephone line cord into the bottom of

each radio module.

Slide the telephone line cords through the cable

manager slot on the left front of the carrier.

2-22

Installing the MDW 9030P Pocketphone

OUT

OUT OF S YNC

MUSIC

HOLD

N S

I O N S

T E N S

I O N S

Insert the free end of each telephone line cord

into the appropriate extension jack or terminal/ station connector on your communications system switch/control unit (refer to your communications system manual for the proper location).

Plug the carrier’s AC adapter cord into the left

side of the carrier.

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O N S

Insert the carrier’s power cord into the AC

adapter, then plug the power cord into a

properly grounded 3-prong wall outlet that is not controlled by an on/off switch.

If appropriate, you can wall-mount the AC adapter using its attached wall-mounting bracket.

CAUTION:

Never connect or disconnect telephone line cords, or insert or remove radio modules, while the carrier is plugged into the wall outlet.

Verify that the carrier’s Out of Sync LED is not

Go to “Installation Self-Test.”

1 2 3 4

RANSTALK

O N

CAUTION

Y L

N O E

E S

L U

B A C

6 T

9 &

O N

7 A

6 6 7 4 8 ⁄N P

S F T O U O

Installing the MDW 9030P Pocketphone

2-23

Installing Multiple CarriersInstalling Multiple Carriers

1 2 3 4

RANSTALK

O N

CAUTION

⁄N

667896

OUT

OUT OF SYNC

Installing Multiple Carriers

Installing Multiple CarriersInstalling Multiple Carriers

■

Install each carrier high on wall, leaving 6–12 inches (15.2–30.5 cm) between antennas and ceiling

■

Install each carrier 1 foot (0.3 m) optimal to 4 feet (1.2 m) from its neighboring carrier

■

Never install or remove a radio module from a carrier that is plugged into a wall outlet (hot insertion)

■

See “Key Components” earlier in this chapter for additional picture detail

Perform the tests described in "Wireless Test

Check to make sure the carrier’s power cord is

unplugged from the wall outlet before continuing.

Choose a location backed by a wooden stud for

the carrier (if unavailable, use toggle bolts instead of the supplied wood screws).

IMPORTANT:IMPORTANT:

IMPORTANT:

IMPORTANT:IMPORTANT:

The leftmost carrier must be the control carrier. See "Setting the Control/Expansion DIP Switch" earlier in this chapter.

Place the carrier against the wall, leaving enough room to the right for additional carrier(s) if applicable. Hold the carrier straight; use a level if needed. Using a nail or pencil, mark screw locations through the four wall-mount holes. Start the screws, leaving the screw heads protruding approximately 1/2" (12 mm) from the wall.

Repeat Steps 1 through 3 for each carrier.

Place the carrier over the screws, then slide it

downward to lock it into place. Be sure that the leftmost carrier is the control carrier. Tighten the screws. Repeat for each carrier.

2-24

Installing the MDW 9030P Pocketphone

Connect an expansion cable to the OUT jack of

the control carrier.

Insert the free end of the expansion cable into

the IN jack of the expansion carrier immedi-

ately to the right of the control carrier.

NOTE:NOTE:

NOTE:

NOTE:NOTE:

Although installing an expansion cable into the wrong IN or OUT jack will not harm either carrier, doing so causes all handsets to work improperly and the Out of Sync LED to light.

CAUTION

OUT

OUT OF SYNC

CAUTION

OUT

OUT OF SYNC

From

Control

Carrier

If you have a second expansion carrier:

a. Connect an expansion cable to the OUT jack

of expansion carrier #1.

b. Insert the free end of the expansion cable

into the IN jack of expansion carrier #2.

See “Key Components” earlier in this chapter for an illustration of a three-carrier setup.

Remove the plastic cap covering each radio

module’s card edge before inserting the radio

modules into the carriers.

Installing the MDW 9030P Pocketphone

2-25

Working from left to right, insert a radio module

into each slot of the control carrier, starting with Slot 1; hook each radio module onto a mounting rod. Slowly swing the radio module's card edge into the card edge connector on the back of the carrier.

IMPORTANT:IMPORTANT:

IMPORTANT:

IMPORTANT:IMPORTANT:

Slot 6 of a carrier that has another carrier to the right of it must always contain a radio module to pass the synchronization signal to the next carrier.

When the card edge is fully seated, a snap lock

on the bottom of the radio module will engage.

Repeat Steps 10 and 11 for each expansion

carrier, until each radio module is inserted into a carrier.

NOTE:NOTE:

NOTE:

NOTE:NOTE:

Fill all six slots of the current carrier before inserting radio modules into the next carrier.

Insert a telephone line cord into the bottom of

each radio module.

2-26

Installing the MDW 9030P Pocketphone

MUSIC

HOLD

N S

I O N S

T E N S

I O N S

Slide the telephone line cords through the

cable manager slot on the left front of each

carrier.

Insert the free end of the telephone line cord

into the appropriate extension jack or terminal/ station connector on your communications system switch/control unit (refer to your communications system manual for the proper location).

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Plug an AC adapter cord into the left side of

each carrier.

1 2345

Insert each carrier’s power cord into its AC

adapter.

If appropriate, you can wall-mount each AC adapter using its attached wall-mounting bracket.

Installing the MDW 9030P Pocketphone

2-27

Plug each carrier’s power cord into one of the

OUT

OUT OF S YNC

following power sources that is not controlled

by an on/off switch:

■

Properly grounded 3-prong wall outlets

■

Surge suppressor strip

Power the carriers as follows:

If the carriers are plugged into... Then...

one surge suppressor strip power the strip.

Result:

All carriers will turn on simultaneously.

wall outlets plug in the power for all carriers in this order:

RANSTALK

O N

1 2 3 4

Control Carrier

CAUTION:

Never connect or disconnect expansion cables or telephone line cords, or insert or remove radio modules, while the carrier is plugged into the wall outlet.

Verify that the carriers’ Out of Sync LEDs are

not lit. If an LED is lit, power down and then repower the carriers as described in Step 18. If the LED is still lit, follow the suggestions in the "Installation Problems" section of Chapter 5, "Troubleshooting." If the LED is still lit, call for help as described on the inside front cover of this book.

O N

AT&T CABLE P⁄N 847667896

T U O C N

Y S F O T U O

1 2 3 4

O N

CAUTION

O N

USE ONLY

Expansion

Carrier #1

2 3

RANSTALK

CAUTION

USE ONLY AT&T CABLE P⁄N 847667896

Y S F O T U O

O N

1 2 3 4

Expansion

Carrier #2

CAUTION

USE ONLY AT&T CABLE P⁄N 847667896

T U O

C N Y S F O T U O

2-28

Installing the MDW 9030P Pocketphone

Go to “Installation Self-Test.”

O N

1 2 3 4

CAUTION

Y L N O E E S L U

B A C 6 T 9 & 8

O N

T 7 A

6 6 7 4 8 ⁄N P

T U O C N Y S F O T U O

Installation Self-TestInstallation Self-Test

Installation Self-Test

Installation Self-TestInstallation Self-Test

Upon installation, the POWER and PASS LEDs on each radio module will light. The radio modules then initiate a 2-minute self-test and synchronization. If a radio module’s PASS LED does not light, repower the module or its carrier. Refer to Chapter 5, “Troubleshooting,” if the PASS LED still does not light.

NOTE:NOTE:

NOTE:

NOTE:NOTE:

The RADIO LED also significance during the self-test, ignore its operation.

The RADIO LED indicates a connection between the handset and the radio module; it lights when the handset is being used as long as the battery pack in the handset is charged.

may

light upon installation; however, since the RADIO LED has no

Go to “Handset.”

Installing the MDW 9030P Pocketphone

2-29

Handset

This section explains how to install the handset battery pack, change the communications system setting, and fill out the handset label.

Inserting and Removing theInserting and Removing the

Inserting and Removing the

Inserting and Removing theInserting and Removing the Handset’s Battery PackHandset’s Battery Pack

Handset’s Battery Pack

Handset’s Battery PackHandset’s Battery Pack

To insert the battery pack into the handset,

insert the two small rectangular tabs located along the bottom back edge of the handset into the two rectangular holes along the bottom front edge of the battery pack.

Rectangular tabs

Press the battery pack downward until it clicks

into place.

The battery pack must be charged prior to using the handset. See “Battery Charger” later in this chapter

for instructions.

To remove the battery pack, slide the spring

latch upward (away from the battery pack). While holding the latch up, grasp both sides of the battery pack, then gently pull the battery pack upward and out.

Spring latch

2-30

Installing the MDW 9030P Pocketphone

Changing the Communications System SettingChanging the Communications System Setting

Changing the Communications System Setting

Changing the Communications System SettingChanging the Communications System Setting

The communications system you use determines what information the MDW 9030P Pocketphone can display and how the phone lines and programmable/intercom/drop buttons are identified (see "Button Mapping" in Chapter 6, "MDW 9030P Pocketphone Compatibility").

The MDW 9030P is factory-set to work with the PARTNER communications system. If you

are using PARTNER as your communications system, skip this section; if you are using a different communications system, you will need to change the setting.

To change the communications system setting, use the following procedure to enter Local Mode and then Button Mapping Mode:

1. Make sure the handset is turned off.

2. Press and hold the Select button (") for three seconds.

3. While still holding " , press O.

The handset beeps twice, and the top line of the display shows LCL:P (unless you have

already changed it from the default setting).

4. Press and hold "M" (6) for three seconds to enter Button Mapping Mode. The handset display shows one of the following:

MAP:P PARTNER systems MAP:D DEFINITY systems, System 25, System 75, and System 85 MAP:M1 All MERLIN systems (except MERLIN 410 and MERLIN 820),

including MERLIN LEGEND

MAP:M2 MERLIN 410 and MERLIN 820

5. Press " repeatedly to cycle through the settings until the display appropriate for your

communications system is shown.

6. Press O when the correct setting is displayed. The top line of the display shows information appropriate to the communications system

you are using.

7. To verify your setting, repeat Steps 1–3. The top line of the display should appear as

follows, depending upon your communications system:

PARTNER systems: LCL:P DEFINITY systems, System 25, System 75, LCL:D

and System 85

All MERLIN systems (except MERLIN 410 and LCL:M1

MERLIN 820)

MERLIN 410 and MERLIN 820 LCL:M2

For a description of the button mapping between the MDW 9030P Pocketphone and the wired telephones for your communications system, or to program features on buttons, see "Button Mapping" in Chapter 6.

Installing the MDW 9030P Pocketphone

2-31

Filling Out the Handset LabelFilling Out the Handset Label

EXT .

Filling Out the Handset Label

Filling Out the Handset LabelFilling Out the Handset Label

The MDW 9030P Pocketphone display shows the status of up to 12 lines or programmable/intercom/drop buttons. Since the MDW 9030P is compatible with several different communications systems, diagrams of the button mapping for these systems are provided in Chapter 6.

The MDW 9030P has a label on the back of the handset near the top where you can record:

■

Your extension number

■

The mapping of your MDW 9030P line buttons to those on a wired phone for your communications system

NOTE:NOTE:

NOTE:

NOTE:NOTE:

Use a pencil or later. Do

ballpoint

not

use felt-tip or other types of non-erasable markers. Also, do not remove

pen on the label, in case you want to erase the information

the label.

B C D 1 2

EXT.

Write your extension number on the label.

Locate the section in Chapter 6 that describes the button mapping for your commu-

nications system; then copy the mapping to the label for ease of reference.

3 4 5 6 7 8

Go to “Battery Charger.”

2-32

Installing the MDW 9030P Pocketphone

Battery Charger

This section explains how to choose a location for the battery charger and install it. It also explains how to insert and remove a battery pack.

Positioning the Battery ChargerPositioning the Battery Charger

Positioning the Battery Charger

Positioning the Battery ChargerPositioning the Battery Charger

The battery charger can be placed on a desk, or it can be mounted on a wall. Before you install the battery charger, note the following considerations:

■

Locate the battery charger within 5 feet (1.6 m) of a properly grounded 3-prong electrical outlet that is not controlled by an on/off switch.

■

If your communications system uses an uninterruptable power supply, such as a backup generator, you may want to connect the battery charger to that power supply.

■

Do not locate the battery charger where it will be exposed to direct sunlight or water.

WARNING:

The rechargeable battery pack may contain elements that are harmful to the environment (for example, nickel). Do not burn or puncture the battery. Like other batteries of this type, if it is burned or punctured, it could release toxic material that could cause injury. Do not dispose of it in household garbage. For information about recycling or proper disposal, consult your local solid waste (garbage) collection or disposal organization.

Installing the Battery ChargerInstalling the Battery Charger

Installing the Battery Charger

Installing the Battery ChargerInstalling the Battery Charger

■

If you are wall-mounting the battery charger, follow Steps 1 through 7

■

If you are desk-mounting the battery charger, follow only Steps 1, 5, and 7

Check to make sure the battery charger’s power cord is unplugged from the wall outlet

before continuing. If you are desk-mounting, skip to Step 5.

To wall-mount, place the battery charger's wall-mounting template (located on the last

page of this book) against the wall. Choose a location backed by a wooden stud (if unavailable, use toggle bolts instead of the supplied wood screws). Hold the template straight; use a level if needed.

Mark the locations for the two wall-mounting screws, and then remove the template

from the wall. Lightly tap a nail into the wall to start the holes.

Place the screw through the wall spacers so that the screw head nests in the indenta-

tion on the spacer. Start the screws, and screw them in until the wall spacers rest against the wall.

Installing the MDW 9030P Pocketphone

2-33

Insert the battery charger’s power cord/AC

adapter into the battery charger. If you are

desk-mounting the battery charger, skip to Step 7.

Place the keyhole-shaped openings in the back

of the battery charger over the screw heads and wall spacers, then slide the battery charger downward into the groove in the wall spacers to lock it into place.

Plug the battery charger's power cord/AC

adapter into a properly grounded 3-prong wall outlet that is not controlled by an on/off switch.

2-34

Installing the MDW 9030P Pocketphone

Inserting a Battery Pack intoInserting a Battery Pack into

Inserting a Battery Pack into

Inserting a Battery Pack intoInserting a Battery Pack into the Spare Battery Compartmentthe Spare Battery Compartment

the Spare Battery Compartment

the Spare Battery Compartmentthe Spare Battery Compartment

Slide the battery pack into the Spare battery compartment until it is firmly seated with the back of the battery pack against the back of the Spare battery compartment. Do not force the battery pack down. The battery pack should slide easily into the slot.

Correct positioning of the battery pack in the charger is important to ensure proper charging. Note that the Spare battery compartment has a vertical ridge on each side that serves as a "guide rail" for positioning the battery pack. The bottom end of the battery pack also has two small round holes that match two guide pins on the bottom of the Spare battery compartment.

When the battery pack is positioned correctly in the Spare battery compartment, the SPARE LED on the front of the battery charger lights.

Battery Charger Contacts

Spare Battery Compartment

Vertical Guide Rail

Removing a Battery PackRemoving a Battery Pack

Removing a Battery Pack

Removing a Battery PackRemoving a Battery Pack from the Spare Battery Compartmentfrom the Spare Battery Compartment

from the Spare Battery Compartment

from the Spare Battery Compartmentfrom the Spare Battery Compartment

Vertical Guide Rail

Handset Cradle

SPARE LED

To remove a battery pack from the Spare battery compartment of the charger, simply lift the battery pack up and out.

Installing the MDW 9030P Pocketphone

2-35

Inserting the Handset into theInserting the Handset into the

Inserting the Handset into the

Inserting the Handset into theInserting the Handset into the Battery Charger's Handset CradleBattery Charger's Handset Cradle

Battery Charger's Handset Cradle

Battery Charger's Handset CradleBattery Charger's Handset Cradle

Correct positioning of the handset in the charger is important to ensure proper charging.

Position the handset (with its battery pack attached) so that the two small round holes

in the bottom of the handset fit over the two guide pins on the bottom of the handset cradle.

Rock the handset back into the cradle until it is firmly seated with the back of the

handset battery pack against the back of the handset cradle. When the handset has been inserted correctly, the following occur:

■

The HANDSET LED lights.

■

If the handset was turned on, the ON icon in the display is no longer visible.

■

Any call that was in progress is terminated.

■

After 15 seconds, the handset enters the energy-saving "sleep" mode.

On/Off

Redial

Conf

Trans

Hold

SPARE

Mute

ABC

DEF

GHI

JKL

MNO

PQRS

TUV

WXYZ

OPER

HANDSET

REFRESH

Feat/P

Guide Pins

Removing the HandsetRemoving the Handset

Removing the Handset

Removing the HandsetRemoving the Handset from the Handset Cradlefrom the Handset Cradle

from the Handset Cradle

from the Handset Cradlefrom the Handset Cradle

To remove the handset from the handset cradle, simply lift it out.

2-36

Installing the MDW 9030P Pocketphone

HANDSET LED

SPARE

HANDSET

Feat/P

Conf

Trans

Hold

On/Off

Redial

GHI

PQRS

Mute

ABC

DEF

JKL

MNO

TUV

WXYZ

OPER

REFRESH

Using the MDW 9030P PocketphoneUsing the MDW 9030P Pocketphone

Using the MDW 9030P Pocketphone

Using the MDW 9030P PocketphoneUsing the MDW 9030P Pocketphone

Important Safety InstructionsImportant Safety Instructions

Important Safety Instructions

Important Safety InstructionsImportant Safety Instructions

Please see "Important Safety Instructions" at the beginning of Chapter 2.

The HandsetThe Handset

The Handset

The HandsetThe Handset

This section describes the handset and how to use it. It also explains how to use a headset.

Using the MDW 9030P Pocketphone 3-1

Handset ControlsHandset Controls

Handset Controls

Handset ControlsHandset Controls

Headset On/Off

Press to turn the headset on if the headset is plugged in. ON appears in handset display. To turn off, press again. Turn on to make or answer a call, and turn off to “hang up.”

Lanyard Loop

Attach lanyard for carrying handset.

Volume Control

Press "+" to increase or "-" to decrease volume of receiver or alerter.

On/Off

Press to turn the handset on. ON appears in handset display. To turn off, press again. Turn on to make or answer a call, and turn off to “hang up.”

Feat/P (Feature/Program) Press to use dial-code features

(PARTNER systems only) or to enter programming mode.

Conf (Conference) Press to conference in (add)

another party to your call.

Trans

(Transfer)

Press to transfer a call to another extension.

On/Off

Feat/P

Conf

Trans

Hold

212 555 1212

MSG

A B

Redial

1 2

GHI

PQRS

7 8

2 3 4

C D

Mute

ABC

JKL

TUV

OPER

TransTalk

Receiver

Receives the sound of your caller's voice, unless a headset is connected.

Antenna

Extend fully or retract fully to

fully

use handset. Extend

to maximize the handset range and voice quality.

Handset Display

Displays status of lines and range. For a detailed description, see “Handset Display” later in this chapter.

Column

Use together with Select button to choose a line or programmable/intercom/ drop button.

Redial

Press to dial again the last

DEF

MNO

WXYZ

number manually dialed from the handset.

Select

Use to move the Selection rectangle, and, together with Column buttons, to choose a line or programmable/intercom/drop button. Also use to wakeup the phone.

Mute

Press to turn the microphone off for privacy .

Hold

Press to put a call on hold.

3-2 Using the MDW 9030P Pocketphone

Headset Connector

Plug in the headset cord to use the headset.

Column and Select ButtonsColumn and Select Buttons

Column and Select Buttons

Column and Select ButtonsColumn and Select Buttons

The MDW 9030P Pocketphone can display the status of up to 12 lines or programmable/ intercom/drop buttons; however, it has only 4 selection buttons (the Column buttons). The Select button (") is used in conjunction with the Column buttons (') to increase the available selections to 12. Each Column button (') affects one of the three lines or programmable/intercom/drop buttons directly above it, as shown in the illustration below.

Each time you press the Select button ("), the Selection rectangle moves to another row (cycling through the three rows in turn). The Column buttons (') each represent one of the four lines or programmable/intercom/drop buttons in the row enclosed by the Selection rectangle.

Selection rectangle

For example, suppose your handset shows the Selection rectangle around the middle row of lines. If you press the second Column button from the left (shaded in the illustration above), you select Line 2, as indicated by the truncated triangle in the illustration.

Note:Note:

Note:

Note:Note:

If you have a communications system other than PARTNER, the line you select is indicated by a small rectangle instead of the triangle, as shown below:

See "Manually Selecting a Line or Programmed Button" and "Preselecting a Line" later in this chapter for more information about the Column and Select buttons.

Using the MDW 9030P Pocketphone 3-3

Handset DisplayHandset Display

Handset Display

Handset DisplayHandset Display

The MDW 9030P Pocketphone display has one 16-alphanumeric-character line, and four lines of icons to provide you with status information.

Note:Note:

Note:

Note:Note:

543

MSG

RANGE MUTE

This illustration is intended to show you what all of the indicators look like, but you will never see all of the line status indicators illuminated at once.

This line of the display gives you the information you would see on a wired system phone's display, except that the time is not provided. The information varies according to which communications system you are using. For example, the display may show the current date, the number you are calling, or caller ID information (if the system supports this feature). This display line is also used for feedback when testing and programming the handset. See "Display Messages" later in this chapter for more information about messages.

MSG icon indicates that you have a message.

RANGE icon indicates that the handset is out of range or almost out of range. The handset also beeps. For more information, see “Range Indicators” later in this chapter.

ON icon indicates that the handset has been turned on by pressing O.

Battery icon flashes to indicate a low battery condition. The handset also emits 2 beeps. For more information, see “Low Battery Indicator” later in this chapter.

No Ring icon indicates that the alerter is disabled. If the alerter is enabled, no icon is displayed.

MUTE icon indicates that the handset microphone was turned off by pressing M.

Line Status Indicators show the status of line or programmable/intercom/drop buttons.

See Chapter 6 for button-mapping information. Also see "Line Status Indicators"

later in this chapter.

Selection rectangle indicates the active row for line or programmable/intercom/drop button selection. See "Column and Select Buttons" earlier in this chapter.

When the display is blank, the handset is either turned off or in the power-saving "sleep" mode. You can activate the display by pressing O to turn the handset on or by pressing " to "wake it up."

3-4 Using the MDW 9030P Pocketphone

Display MessagesDisplay Messages

Display Messages

Display MessagesDisplay Messages

The top line of the handset display uses up to 16 alphanumeric characters to provide messages such as the following:

■

LCL:P (or LCL:D, LCL:M1, or LCL:M2) indicates that the handset is in Local Mode, and tells which communications system the button mapping is set to emulate:

LCL:P PARTNER systems LCL:D DEFINITY systems, System 25, System 75, and System 85 LCL:M1 All MERLIN systems (except MERLIN 410 and MERLIN 820),

including MERLIN LEGEND

LCL:M2 MERLIN 410 and MERLIN 820

■

WIRELESS TEST indicates that the handset is in Wireless Test Mode; 1 through 10 are used to measure signal strength and voice quality in Wireless Test Mode.

■

VIBR indicates that the vibrator is enabled to notify you of incoming calls.

■

PSEL indicates that Line Preselection is enabled.

■

PRESELECTION:ON or PRESELECTION:OFF is displayed when you enter Preselection Mode, and indicates the status of the Line Preselection option.

■

CHANGE BUTTN MAP is an error message indicating that the handset is set for the wrong communications system. See "Changing the Communications System Setting" in Chapter 2 for instructions for changing the setting.

■

MAP:P (or MAP:D, MAP:M1, or MAP:M2) is displayed when you enter Button Mapping Mode, and indicates the communications system to which the MDW 9030P buttons are currently mapped:

MAP:P PARTNER systems MAP:D DEFINITY systems, System 25, System 75, and System 85 MAP:M1 All MERLIN systems (except MERLIN 410 and MERLIN 820),

including MERLIN LEGEND

MAP:M2 MERLIN 410 and MERLIN 820

■

NO LINK is an error message indicating that the handset is not communicating with its radio module. See Chapter 5, "Troubleshooting," for help in resolving this problem.

Line Status IndicatorsLine Status Indicators

Line Status Indicators

Line Status IndicatorsLine Status Indicators

There are 12 status indicators; each one corresponds to a specific outside line or programmable/intercom/drop button. (The function of these status indicators varies, depending on the communications system you are using—see button mapping for the appropriate communications system switch in Chapter 6, "MDW 9030P Pocketphone Compatibility.") The status indicators show either a truncated triangle or a rectangle, signifying activity as follows:

PARTNER Systems:

A rectangle ( ) is the equivalent of a red LED on a wired system phone. A truncated triangle ( ) is the equivalent of a green LED on a wired system phone.

All Other Systems:

A rectangle ( ) is the equivalent of a green LED on a wired system phone. A truncated triangle ( ) is the equivalent of a red LED on a wired system phone.

Using the MDW 9030P Pocketphone 3-5

Range IndicatorsRange Indicators

Range Indicators

Range IndicatorsRange Indicators

For maximum range and voice quality, always fully extend the antenna before placing or answering a call. The antenna must be either fully retracted (for short range) or fully

extended (for maximum range) to use the Pocketphone.

The handset provides an audible and a visual signal to alert you when the handset is near the end of the range of the radio module. Depending on how far away the handset is from the radio module, the signals function as follows:

■

The handset emits two beeps and flashes the RANGE indicator continuously. Out of optimal range. You have walked into an area that is near the end of the operat-

ing range of the radio module. You can continue your conversation or initiate a call, but you are likely to experience a degradation in voice quality.

■

The handset emits five sets of beeps and displays the RANGE indicator. Loss of communication link. You have walked into an area that is out of the operating

range of the radio module. You must bring the handset within range of the radio module within several seconds or the handset will turn off. If the handset turns off, it appears that your call was disconnected; however it was only placed on Hold. To talk with your party, move back towards the radio module, press O, then proceed as you would for any call placed on Hold.

■

When you try to make a call, the handset emits two beeps and flashes the RANGE indicator twice; then the handset automatically turns off.

Cannot establish communication link. You are completely out of range of the radio module. To make the call, move back towards the radio module and try again.

Refer to Chapter 5, “Troubleshooting,” for additional information about out-of-range conditions.

Low Battery IndicatorLow Battery Indicator

Low Battery Indicator

Low Battery IndicatorLow Battery Indicator

When the handset is On and the battery power is low, the handset will emit two beeps and the Battery icon in the handset display will flash. When this occurs, you have 5 minutes or less of talk time left. At this point, you can either:

■

Complete your call, turn the handset off, and recharge the battery pack, or

■

If you have a charged spare battery pack, place your call on Hold and replace the handset battery pack with the spare battery pack. Wait 6 to 10 seconds, then turn the handset on and proceed as you would for any call placed on Hold.

NOTE:NOTE:

NOTE:

NOTE:NOTE:

When the battery power is low, the two beeps will sound each time either O button is pressed until either the battery is drained or you replace the battery. If you continue talking, the handset will turn off when the battery pack is drained. Your call will be placed on Hold automatically so that you can swap battery packs or pick up the call on another telephone.

3-6 Using the MDW 9030P Pocketphone

Volume ControlVolume Control

Volume Control

Volume ControlVolume Control

To increase or decrease the volume of the handset alerter or the receiver (earpiece):

■

Alerter: Press the “+” or the “–” button while the MDW 9030P is awake but turned off. If the display is dark (the phone is in "sleep" mode), press " to wake it up, then press the “+” or the “–” button.

■

Receiver: Press the “+” or the “–” button while the MDW 9030P is turned on.

–

––

+ and

– Volume Control Buttons

––

Lanyard Loop

Carrying Your PocketphoneCarrying Your Pocketphone

Carrying Your Pocketphone

Carrying Your PocketphoneCarrying Your Pocketphone

The MDW 9030P Pocketphone has a loop in the upper corner to accommodate the included lanyard. You can attach the lanyard, as illustrated above, and slip the lanyard over your wrist to guard against dropping the phone. A leather carrying case is also available separately (see "Ordering Replacement & Optional Parts" in Chapter 4).

The MDW 9030P Pocketphone also comes with a detachable clip, which you can attach to the back of the battery pack, that enables you to attach the phone to your belt or purse strap. To attach the clip to the battery pack, do the following:

Remove the battery pack from the hand-

set, as described in "Inserting and Removing the Handset's Battery Pack" in Chapter 2.

Place the two metal tabs on the clip into

the slots on the battery pack, with the "hooks" toward the bottom of the battery pack.

Slide the clip toward the bottom of the

battery pack to engage the hooks.

Reinsert the battery pack in the handset,

as described in "Inserting and Removing the Handset's Battery Pack" in Chapter 2.

Using the MDW 9030P Pocketphone 3-7

AntennaAntenna

Antenna

AntennaAntenna

The MDW 9030P Pocketphone comes with a user-replaceable, flexible, retractable antenna. For maximum range and voice quality, always fully extend the antenna before placing or answering a call. You can receive a call (if you are within range of the radio module) without extending the antenna, but you may get a RANGE indication. The antenna must be fully extended for optimal performance.

Changing the Handset SettingsChanging the Handset Settings

Changing the Handset Settings

Changing the Handset SettingsChanging the Handset Settings

You can use Local Mode to change the handset settings for these functions:

■

Communications system button mapping

■

Vibrator

■

Line Preselection

■

Alerter

Local Mode also gives you access to Local Test Mode (which enables you to test the alerter, vibrator, and display) and Wireless Test Mode (which enables you to test sound clarity, signal strength, and voice quality). While in Local Mode, the MDW 9030P can still receive notification of incoming calls.

To access Local Mode, use the following procedure:

1. Make sure the handset is turned off.

2. Press and hold the Select button (") for three seconds.

3. While still holding ", press O. The handset beeps twice, and the display shows the handset settings. For example,

the following display indicates that the handset:

■

Is using button mapping for a PARTNER switch

■

Has the vibrator and Line Preselection enabled

■

Has the alerter disabled

To exit Local Mode, press O.

Changing the Communications System Button Mapping SettingChanging the Communications System Button Mapping Setting

Changing the Communications System Button Mapping Setting

Changing the Communications System Button Mapping SettingChanging the Communications System Button Mapping Setting

If the MDW 9030P Pocketphone is set to use the wrong communications system, an error message saying CHANGE BUTTN MAP shows on the top line of the handset display each time the O button is pressed. If you see this message, use the procedure described in "Changing the Communications System Setting" in Chapter 2 to specify the correct communications system setting.

3-8 Using the MDW 9030P Pocketphone

Enabling or Disabling the VibratorEnabling or Disabling the Vibrator

Enabling or Disabling the Vibrator

Enabling or Disabling the VibratorEnabling or Disabling the Vibrator

The vibrator vibrates to alert you to an incoming call in situations where you do not want to disturb others with an audible ring. You can enable or disable the vibrator using the following procedure:

1. Make sure the handset is turned off.

2. Press and hold the Select button (") for three seconds.

3. While still holding ", press O. The handset beeps twice, and the display shows the handset settings, indicating that

you are now in Local Mode. (While in Local Mode, the MDW 9030P can still receive notification of incoming calls.)

If the vibrator is enabled, the VIBR icon appears in the display. For example:

If the vibrator is disabled, no icon appears.

4. Press "V" (8) on the dialpad to enable or disable the vibrator.

5. Press O to exit Local Mode.

Note:Note:

Note:

Note:Note:

Both the alerter and the vibrator can be disabled at the same time. In this case the only notification you have of an incoming call is that a line status indicator (a truncated triangle or a rectangle, depending on your communications system) flashes in the display.

Enabling or Disabling Line PreselectionEnabling or Disabling Line Preselection

Enabling or Disabling Line Preselection

Enabling or Disabling Line PreselectionEnabling or Disabling Line Preselection

Line Preselection lets you choose the line or button you want to use before turning the handset on. For example, suppose your phone is ringing but you want to pick up a call that is holding on another line instead of the ringing call. In normal operation, the communications system automatically connects you to the ringing line as soon as you turn on the handset. With Line Preselection enabled, you can select the line you want to connect to before turning on the handset.

Note:Note:

Note:

Note:Note:

Under certain conditions, the communications system tries to turn on a speaker; for example, if you use Line Preselection to select a button programmed for speed-dialing. Since the MDW 9030P Pocketphone has no speaker, the system causes the ON icon in the handset display to flutter. You must press O to complete the connection.

Note:Note:

Note:

Note:Note:

When Line Preselection is enabled, you do not have to use it; however you cannot use it unless it is enabled.

Using the MDW 9030P Pocketphone 3-9

To enable Line Preselection, use the following procedure:

1. Make sure the handset is turned off.

2. Press and hold the Select button (") for three seconds.

3. While still holding ", press O. The handset beeps twice, and the display shows the handset settings, indicating you

are in Local Mode. (While in Local Mode, the MDW 9030P can still receive notification of incoming calls.)

If Line Preselection is enabled, PSEL shows on the top line of the display. For ex-

ample:

If Line Preselection is disabled, no icon appears.

4. Press and hold "P" (7) for three seconds. The handset display shows PRESELECTION:ON if Line Preselection is enabled or

PRESELECTION:OFF if Line Preselection is disabled. For example:

5. Press " to toggle between ON and OFF to enable or disable Line Preselection.

6. Press O to exit Local Mode.

3-10 Using the MDW 9030P Pocketphone

Enabling or Disabling the AlerterEnabling or Disabling the Alerter

Enabling or Disabling the Alerter

Enabling or Disabling the AlerterEnabling or Disabling the Alerter

The alerter is an audible signal to notify you of an incoming call. If a call comes in while the phone is idle, the handset rings. If you are already on a call, the handset chirps softly. You can adjust the volume of the alerter by pressing the "+" button or the "–" button on the side of the handset when the phone is turned off. You can enable or disable the alerter using the following procedure:

1. Make sure the handset is turned off.

2. Press and hold the Select button (") for three seconds.

3. While still holding ", press O. The handset beeps twice, and the display shows the handset settings, indicating you

are in Local Mode. (While in Local Mode, the MDW 9030P can still receive notification of incoming calls.)

If the alerter is disabled, the No Ring icon (a bell with a line through it) appears in the

second line of the display. For example:

If the alerter is enabled, the icon is not displayed. For example:

4. Press "A" (2) on the dialpad to enable or disable the alerter.

5. Press O to exit Local Mode.

Note:Note:

Note:

Note:Note:

Using the MDW 9030P Pocketphone 3-11

Test ModesTest Modes

Test Modes

Test ModesTest Modes

You can use Local Test Mode and Wireless Test Mode to verify that your handset is working properly and that the MDW 9030P system is performing optimally.

Using Local Test ModeUsing Local Test Mode

Using Local Test Mode

Using Local Test ModeUsing Local Test Mode

You can use Local Test Mode to activate the audio warning signal, the vibrator, and all visual indicators on the handset display, enabling you to test the following:

■

Does the audio warning signal work?

■

Does the vibrator vibrate?

■

Is the display operational?

■

Are the visuals bright and clear?

Note:Note:

Note:

Note:Note:

While in Local Test Mode, the MDW 9030P cannot make or receive calls.

1. Make sure the handset is turned off.

2. Press and hold the Select button (") for three seconds.

3. While still holding ", press O. The handset beeps twice, and the display shows the handset settings, indicating you

are in Local Mode. (While in Local Mode, the MDW 9030P can still receive notification of incoming calls.)

4. Press # to enter Local Test Mode. The handset emits two beeps, the vibrator vibrates, and all indicators on the display

appear (including the rectangles and truncated triangles), as shown below.

Local Test Mode

RANGE MUTE

MSG

If the beeps do not sound, the vibrator does not vibrate, or the indicators do not

appear, repeat Steps 1–4. If you still have problems, call for customer support as described on the inside front cover of this book.

3. Press O once to exit both Local Test Mode and Local Mode. You must exit Local Test Mode to reinstate proper call handling.

3-12 Using the MDW 9030P Pocketphone

Using Wireless Test ModeUsing Wireless Test Mode

Using Wireless Test Mode

Using Wireless Test ModeUsing Wireless Test Mode

You can determine sound clarity, signal strength, and voice quality using Wireless Test Mode. You can also use Wireless Test Mode to identify which radio module matches your handset.

NOTE:NOTE:

NOTE:

NOTE:NOTE:

Ignore anything that displays if you press 4 or 5 while in Wireless Test Mode. These displays are for Lucent Technologies technicians’ use only.

To identify the matching radio module for your handset, use the following procedure:

1. Make sure the handset is turned off.

2. Press and hold the Select button (") for three seconds.

3. While still holding ", press O. The handset beeps twice, and the display shows the handset settings, indicating you

are in Local Mode. (While in Local Mode, the MDW 9030P can still receive notification of incoming calls.)

4. Press "W" (9) to enter Wireless Test Mode.

WIRELESS TEST appears on the top line of the handset display. The handset beeps twice and vibrates, then you hear a simulated dial tone. This dial tone continues until you exit Wireless Test Mode. While in this mode, the MDW 9030P cannot make or receive calls.

5. To identify the matching radio module for this handset, press 3.

The display indicates in which slot in the individual carrier (SLOT:n) the matching radio module is located, using a number (n) from 1 to 6 . A stand-alone radio module is shown as 0. For example:

6. To exit Wireless Test Mode and Local Mode, press O.

Using the MDW 9030P Pocketphone 3-13

Performance/Range Test in Wireless Test ModePerformance/Range Test in Wireless Test Mode

Performance/Range Test in Wireless Test Mode

Performance/Range Test in Wireless Test ModePerformance/Range Test in Wireless Test Mode

Using the signal-strength test and the voice-quality test together, you can determine the range in which your MDW 9030P Pocketphone performs best at your site:

At 10–15 feet (3.1–4.6 m) from its radio module, use the following procedure:

1. Make sure the handset is turned off.

2. Press and hold the Select button (") for three seconds.

3. While still holding ", press O. The handset beeps twice, and the display shows the handset settings, indicating you

are in Local Mode. (While in Local Mode, the MDW 9030P can still receive notification of incoming calls.)

4. Press "W" (9) to enter Wireless Test Mode.

5. Press 1. The display should show a 9 or 10 for signal strength. If it does not, see Chapter 5,

"Troubleshooting," for help with range problems.

6. Press 2. The display should show a 9 or 10 for voice quality. If it does not, see Chapter 5,

"Troubleshooting," for help with range problems and/or voice quality problems.

7. Periodically check the signal strength and voice quality as you walk away from the radio

module. Each time you press 1 or 2, you get a new reading.

When you see a signal strength of 3, you are at the "edge of range" for the MDW 9030P

Pocketphone. The distance will vary depending on the environment, building structure, and other factors. The range in an average office building is 500–700 feet (152.5–213.5 m). If, however, dense walls intervene, the distance could be less.

8. With a signal strength of 3, press 2 to check the voice quality. When the voice quality

is 7 or 8, the voice connection should be satisfactory. This is the edge of your usable range.

The following diagram illustrates this Performance/Range test.

Close-Up Test

10 to 15 feet (3.1 to 4.6 m)

Signal Strength = 9 to 10

Voice Quality = 9 to 10

POWER RADIO PASS

Radio

Module

Edge-of-Usable-Range Test

Signal Strength = 3

Voice Quality = 7 to 8

3-14 Using the MDW 9030P Pocketphone

"Waking Up" the Phone "Waking Up" the Phone

"Waking Up" the Phone

"Waking Up" the Phone "Waking Up" the Phone

In addition to "On" and "Off," the MDW 9030P has an energy-saving "sleep" or "standby" mode. The MDW 9030P "goes to sleep" 15 seconds after activity ceases (that is, after an alert stops ringing or after you hang up).

The O and " buttons "wake up" the phone. The headset and handset O buttons turn the phone on, and the Select button (") signals the phone that activity is occurring. You can activate the display to see whether you have a message or to check whether your alerter is enabled without actually turning the phone on (if the communications system is very busy, for instance) by pressing ".

Making a CallMaking a Call

Making a Call

Making a CallMaking a Call

To make a call using your MDW 9030P, use the following procedure:

1. Press the handset O button (or the headset O button if you have the headset attached) to turn the phone on.

– The MDW 9030P seizes an available line and a truncated triangle or a small rect-

angle (depending on your communications system) appears around that line in the handset display.

– You hear a dial tone.

2. Dial the call as you would on a wired system phone.

3. To end the call, press the O button.

After 15 seconds, unless there is other activity on the phone, the handset goes into the

energy-saving "sleep" mode.

Answering a CallAnswering a Call

Answering a Call

Answering a CallAnswering a Call

When you receive a call on your MDW 9030P Pocketphone, you hear a ringing tone if your alerter is enabled, or you feel a vibration in the handset if the vibrator is enabled, or both. To answer the call, use the following procedure:

1. Press the handset O button (or the headset O button if you have the headset attached) to turn the phone on.

You are automatically connected to the ringing line.

4. Speak into the handset to converse with your caller.

5. To end the call, press the O button.

After 15 seconds, unless there is other activity on the phone, the handset goes into the

energy-saving "sleep" mode.

Using the MDW 9030P Pocketphone 3-15

Manually Selecting a Line or Programmed ButtonManually Selecting a Line or Programmed Button

Manually Selecting a Line or Programmed Button

Manually Selecting a Line or Programmed ButtonManually Selecting a Line or Programmed Button

When you are making or answering a call, the MDW 9030P automatically selects the line for you. In some situations, however, you may want to select a particular line (for example, to use an "800" line). To select a particular line or programmable/intercom/drop button, use the following procedure:

1. Press O.

The ON icon displays steadily, and you are connected to an available line.

2. If the Selection rectangle in the handset display is not surrounding the row that includes the line or button you want to use, press " one or more times until the rectangle encloses that row. (See "Column and Select Buttons" earlier in this chapter for more information.)

3. Press the ' button that corresponds to the line or button within the Selection rectangle that you want to select.

You are connected to the line or you have access to the button you chose. To deselect the line or button, press O. For information about assigning features to buttons, see "Programming Features for PART-

NER, MERLIN, and MERLIN LEGEND Systems" in Chapter 6.

Preselecting a LinePreselecting a Line

Preselecting a Line

Preselecting a LinePreselecting a Line

You may sometimes want to select a line other than the line to which the communications system automatically connects you. To preselect a line, you must first enable Line Preselection. See "Enabling or Disabling Line Preselection" earlier in this chapter.

Once Line Preselection is enabled, use the following procedure:

1. If the handset is "asleep," press " to wake it up and activate the display.

2. If the Selection rectangle in the handset display is not surrounding the row that includes

the line you want to use, press " repeatedly until the rectangle encloses that row. (See "Column and Select Buttons" earlier in this chapter for more information.)

3. Press the ' button that corresponds to the line within the Selection rectangle that you

want to select.

The ON icon flashes in the display and the handset emits double beeps.

4. Press O.

The ON icon displays steadily, and you are connected to the line you chose.

3-16 Using the MDW 9030P Pocketphone

Using a HeadsetUsing a Headset

Using a Headset

Using a HeadsetUsing a Headset

Lucent Technologies offers the Supra 9030 headset, which is specifically designed for use with your MDW 9030P wireless phone. A headset assists in call answering, and provides hands-free operation.

For ordering information, see "Ordering Replacement & Optional Parts" in Chapter 4. To use the Supra 9030 headset, hold its cord with the "UP" label facing you, and insert the

plug directly into the headset connector on the bottom of the handset (near the mouthpiece).

CAUTION:CAUTION:

CAUTION:

CAUTION:CAUTION:

Plug ONLY the Supra 9030 headset cord into the headset connector.

NOTE:NOTE:

NOTE:

NOTE:NOTE:

Calls cannot be heard on the handset receiver when the headset is plugged in to the headset connector. The handset microphone is also deactivated. The range of the handset is slightly diminished when you are using a headset. You may need to move closer to the radio module, or move the radio module closer to you.

If desired, you can disconnect the headset from the handset without dropping the call. Just unplug the headset cord from the handset. You can then use the handset as you normally would.

Using the Headset On/Off ButtonUsing the Headset On/Off Button

Using the Headset On/Off Button

Using the Headset On/Off ButtonUsing the Headset On/Off Button

The headset On/Off button near the antenna becomes active only when the headset is plugged into the headset connector. The headset On/Off button is identical in function to the

O button near the dialpad.

Answering Calls with a HeadsetAnswering Calls with a Headset

Answering Calls with a Headset

Answering Calls with a HeadsetAnswering Calls with a Headset

When you receive a call, you will hear a ringing tone or feel a vibration coming from the handset (you will not hear a tone from the headset itself). To answer the call, press either the headset On/Off button near the antenna or the O button near the dialpad.

Using the MDW 9030P Pocketphone 3-17

Placing Calls with a HeadsetPlacing Calls with a Headset

Placing Calls with a Headset

Placing Calls with a HeadsetPlacing Calls with a Headset

To place a call with a headset:

1. Press the On/Off button near the antenna or the O button near the dialpad to

access an available line.

The microphone and earpiece in the handset are disabled.

2. Dial the call as you would on a wired system phone.

3. Press either the On/Off button near the antenna or the O button near the dialpad

to end the call.

3-18 Using the MDW 9030P Pocketphone

The Battery ChargerThe Battery Charger

The Battery Charger

The Battery ChargerThe Battery Charger

The battery charger charges battery packs in the Spare battery compartment and in the handset. If both are present at the same time, charging in the Spare battery compartment is suspended until the battery pack in the handset is fully charged. To enable extended phone usage, you should purchase an extra battery pack and store it in the charger, so that you always have a charged battery pack to switch to, if necessary. This section describes the battery charger and explains how to use battery packs properly.

Spare Battery Compartment Guide Rail

Spare Battery Compartment Battery Contacts

Spare Battery Compartment

NOTE:NOTE:

NOTE:

NOTE:NOTE:

Do not touch, push, or pull any exposed battery contacts.

Handset Cradle

REFRESH Button

REFRESH LED

Handset Cradle Battery Contacts

HANDSET LED

SPARE LED

Battery Charger FeaturesBattery Charger Features

Battery Charger Features

Battery Charger FeaturesBattery Charger Features

The battery charger offers these features:

■

The Spare battery compartment refreshes the battery pack automatically by fully discharging it before recharging it. This process reduces or eliminates the potential “memory” effect. Memory effect, which reduces a battery’s capacity, occurs over time when you repeatedly recharge a battery before it is fully discharged.

■

The handset cradle charges a battery pack in the handset.

■

The REFRESH button, when pressed, refreshes the handset battery pack in the handset cradle by fully discharging the battery pack before recharging it.

■

The REFRESH LED and the HANDSET LED light when the REFRESH button is pressed and stay lit until the battery pack finishes discharging.

■

The HANDSET LED, when lit, indicates that the handset battery pack is installed in the handset, and the handset is in the handset cradle.

■

The SPARE LED, when lit, indicates that a battery pack is in the Spare battery compartment.

Using the MDW 9030P Pocketphone 3-19

The color of the battery charger's LEDs indicates the state of the corresponding battery pack, as shown in the following table:

If it is the REFRESH If it is the SPARE LED, the battery pack in the

Battery charger LED shows...

Steady orange Is charging Is charging N/A Steady green Is fully charged Is fully charged N/A Flashing red

* See note.

Steady red Is in the Discharge

Spare battery compartment...

Has one of the following problems:

• Is not seated

properly in the charger

• Has dirty contacts

• Is defective

portion of the Refresh cycle.

If it is the HANDSET LED, the battery pack in the Handset...

Has one of the following problems:

• Is not seated properly in the charger

• Has dirty contacts

• Is defective

Is in the Discharge portion of the Refresh cycle.

LED, the Refresh button was pressed, and the Handset battery pack...

N/A

Is in the Discharge portion of the Refresh cycle.

*Note: If must be removed from the charger to clear the flashing-red condition. Address the possible problems for one battery pack at a time to determine whether one is bad.

NOTE:NOTE:

NOTE:

NOTE:NOTE:

either

the SPARE LED or the HANDSET LED is flashing red,

both

battery packs

Before you use the MDW 9030P Pocketphone handset for the first time, the battery pack must be charged.

3-20 Using the MDW 9030P Pocketphone

Extending Battery LifeExtending Battery Life

Extending Battery Life

Extending Battery LifeExtending Battery Life

The battery charger will charge a battery pack in the handset if you simply insert the handset in the battery charger's handset cradle; however, the Refresh process fully discharges the battery pack before recharging it, thereby ensuring the best possible charge.

"Memory effect" reduces a battery's capacity, and can occur when you repeatedly recharge a battery pack before it is fully discharged. The nickel metal hydride battery pack shipped with your MDW 9030P is resistant to the memory effect. Even so, it is recommended that you refresh your battery pack at least once a week.

The following table shows how long refreshing takes, depending on how much charge is left in the battery pack when you insert it into the charger and press the REFRESH button:

Battery-Pack Charge State Discharge Time Recharge Time Total Time

Low charge (Battery icon is lit)

Full charge 3 hours 1 hour 4 hours

Note that your handset will consume power during both talk time (when the handset is turned on) and standby time (when the handset is turned off, but out of the battery charger). A fully charged battery pack provides about 3 hours of talk time or about 22 hours of standby time. As a guideline, you can expect a 1-hour reduction in talk time for every 7 hours of standby time. Similarly, you can expect a 7-hour reduction in standby time for every hour of talk time.

It is highly recommended that you purchase a second battery pack to use as a spare. With the spare battery pack in the Spare battery compartment of the battery charger, you are assured of always having a fresh, usable battery pack.

IMPORTANT:IMPORTANT:

IMPORTANT:

IMPORTANT:IMPORTANT:

Depending on the level of memory effect that the battery pack has, it is sometimes necessary to refresh the battery pack twice:

Insert the battery pack in the Spare battery compartment of the battery charger and leave it there until the SPARE LED is steady green. Remove the battery pack from the charger, then reinsert it, and leave it until the SPARE LED is steady green a second time.

0.5 hours 1 hour 1.5 hours

Or, with the battery pack in the handset, insert the handset in the handset cradle, press REFRESH, and leave it there until the HANDSET LED is steady green. Remove the handset from the handset cradle, then reinsert it, press REFRESH again, and leave it until the HANDSET LED is steady green a second time.

Using the MDW 9030P Pocketphone 3-21

Follow these steps to ensure an uninterrupted supply of power to your MDW 9030P Pocketphone:

■

If you have only one battery pack, be sure to refresh it at least once a week. You can refresh it by:

– Placing it in the Spare battery compartment of the battery charger. – Leaving it in the handset, placing the handset in the handset cradle of the battery

charger, and pressing the REFRESH button.

■

If you have two battery packs, exchange the packs between the handset and the Spare battery compartment at least once a week, so that each battery pack is automatically refreshed. (Alternate the battery packs even if the handset battery never flashes the Battery icon in the handset display to indicate a low battery condition.)

3-22 Using the MDW 9030P Pocketphone

Maintaining the MDW 9030P PocketphoneMaintaining the MDW 9030P Pocketphone

Maintaining the MDW 9030P Pocketphone

Maintaining the MDW 9030P PocketphoneMaintaining the MDW 9030P Pocketphone

ImporImpor

Impor

ImporImpor

Please see "Important Safety Instructions" at the beginning of Chapter 2.

Removing a Radio ModuleRemoving a Radio Module

Removing a Radio Module

Removing a Radio ModuleRemoving a Radio Module frfr

om the Carom the Car

om the Car

frfr

om the Carom the Car

■

tant Safety Instrtant Safety Instr

tant Safety Instr

tant Safety Instrtant Safety Instr

rierie

rie

rierie

See “Key Components” in Chapter 2 for additional picture detail. Slot 6 of a carrier that has another carrier to the right of it must always contain a

radio module to pass the synchronization signal to the next carrier.

Unplug the carrier(s) power cord/AC adapter from the wall outlet.

IMPORTANT:IMPORTANT:

IMPORTANT:

IMPORTANT:IMPORTANT:

When power is disconnected from the radio module or carrier, handset features and settings are reset to the factory default settings.

uctionsuctions

uctions

uctionsuctions

Unplug the telephone line cord from the bottom

of the radio module.

Maintaining the MDW 9030P Pocketphone 4-1

Press up and hold the snap lock on the bottom

rear of the radio module.

Slowly swing the radio module's card edge out of

the card edge connector on the back of the carrier, releasing the snap lock when clear. Unhook the radio module from the radio module mounting rod by gently lifting upward.

If you removed a radio module from Slot 6 of a

carrier that has another carrier to the right of it, you must insert another radio module into this slot. Slot 6 of any carrier must always be filled if there is another carrier to the right of it. Failure to do so will cause the carriers to be unsynchronized.

Repower the carrier. If you have multiple

carriers, repower them in order from left to right,

as shown below:

O N

1 2 3 4

Control Carrier

RANSTALK

CAUTION

Y L N O E E S L U

B A C 6 T 9 &

O N

T 7 6 A 6 7 4 8 ⁄N P

OUT

OUT OF SYNC

1 2 3 4

Expansion

Carrier #1

RANSTALK

O N

CAUTION

Y L N O E

E S L

B A C

6 T

9 &

O N

7 6

6 7 4 8

⁄N P

OUT

OUT OF SYNC

2 3

O N

1 2 3 4

Expansion

Carrier #2

RANSTALK

CAUTION

Y L N O E E S L U B A C 6 T 9 & 8 T 7 6 A 6 7 4 8 ⁄N P

OUT

OUT OF SYNC

4-2 Maintaining the MDW 9030P Pocketphone

MUSIC

HOLD

N S

I O N S

T E N S

I O N S

OUT

OUT OF S YNC

Verify that the carrier’s Out of Sync LED is not

RANSTALK

Reprogram any handset features and settings

that reverted to the default settings when the system was powered down (see "Changing the

O N

1 2 3 4

CAUTION

Y L N O E E S L U

B A

6 T C &

O N

T 6789

A 6 847 ⁄N P

U O

N Y F S T O U O

Handset Settings" in Chapter 3).

Swapping ExtensionsSwapping Extensions

Swapping Extensions

Swapping ExtensionsSwapping Extensions

If you want to change your phone’s extension number assignment, make sure the radio module or carrier(s) is unplugged before you unplug the telephone line cord from the communications system switch/control unit. Power down and then repower the carrier(s)

after all extension changes are made.

Unplug the carrier(s) power cord/AC adapter

from the wall outlet.

IMPORTANT:IMPORTANT:

IMPORTANT:

IMPORTANT:IMPORTANT:

When power is disconnected from the radio module or carrier, handset features and settings are reset to the factory default settings.

Unplug the telephone line cords from the

communications system switch/control unit for

the extensions that you want to change.

Insert the telephone line cords for the exten-

sions that you want to change into the desired extension jack or terminal/station connector on your communications system switch/control unit.

PFT

L I N

PFT

I N

PFT

PAGE

I N

PFT

SMDR

PFT

206

MODULE

PFT

206

MODULE

PFT

PROCESSOR

MODULE

X T

400

MODULE

400

VOL

MODULE

MUSIC

HOLD

O N S

Maintaining the MDW 9030P Pocketphone 4-3

OUT

OUT OF S YNC

Repower the carrier. If you have multiple

carriers, repower them in order from left to

right, as shown below:

RANSTALK

O N

1 2 3 4

Control Carrier

Verify that the carrier’s Out of Sync LED is not

CAUTION

Y L N O E

E S L

B A C

6 T

9 &

7 6

6 7 4 8

⁄N P

OUT

OUT OF SYNC

O N

1 2 3 4

Expansion

Carrier #1

2 3

CAUTION

Y L N O

B A

7 6

7 4 8 ⁄N P

OUT

OUT OF SYNC

Reprogram any handset features and settings

that reverted to the default settings when the system was powered down (see "Changing the Handset Settings" in Chapter 3).

O N

1 2 3 4

Expansion

Carrier #2

CAUTION

Y L N O E

E S L U B A C

6 T

9 &

8 T

7 6 A 6 7 4 8 ⁄N P

OUT

OUT OF SYNC

1 2 3 4

RANSTALK

O N

CAUTION

L N O E

E S

L U

B A C T &

O N

T A 667896 847 ⁄N P

YN F S T O U O

Replacing the AntennaReplacing the Antenna

Replacing the Antenna

Replacing the AntennaReplacing the Antenna

If the antenna on your MDW 9030P Pocketphone handset becomes damaged, you can order a replacement antenna (see "Ordering Replacement & Optional Parts" later in this chapter), and replace it yourself.

To replace the antenna, use the following procedure:

1. Fully retract the antenna.

2. Grasping the base of the antenna, unscrew it by turning it counterclockwise.

3. Grasping the base of the new antenna, screw it into the handset in a clockwise direction.

4-4 Maintaining the MDW 9030P Pocketphone

Ordering Replacement & Optional PartsOrdering Replacement & Optional Parts

Ordering Replacement & Optional Parts

Ordering Replacement & Optional PartsOrdering Replacement & Optional Parts

To order replacement parts or optional equipment in the continental U.S., call the Sourcebook Sales, Catalog Sales, or National Parts Sales Center toll free. When ordering, please use the part numbers shown in the table below:

Item

MDW 9030P Pocketphone (StandAlone). Includes Radio Module and Kit of Parts

MDW 9030P Pocketphone System (requires Carrier). Includes Radio Module, but not Kit of Parts

Retractable Flex Antenna for MDW 9030P Pocketphone Handset

Battery Pack. Includes Carrying Clip

Carrying Clip

Lanyard

MDW 9030P Pocketphone Leather Carrying Case

Power Cord/AC Adapter for Radio Module (11 foot (3.4 m))

Battery Charger. Includes Power Cord/AC Adapter

Sourcebook

Sales

1 800 451-2100

3204-05B 3204-05B

3204-W5B 3204-W5B 107733081

NA NA 847713450

32045A 32045A 107733107

NA NA 847773140

NA NA 407183417

32043A 32043A 847877487

NA NA 847523404

32047A 32047A 107733099

Catalog

Sales

1 800 635-8866

National Parts

Sales Center

1 800 222-PART

107733081

(for Pocketphone)

107586828

(for Kit of Parts)

Power Cord/AC Adapter for Battery Charger (11 foot (3.4 m))

Carrier—Includes:

■

Power Cord and AC Adapter for Carrier (25 foot (7.6m))

■

Expansion Cable for MultipleCarrier Installation (6 foot (1.8m))

Power Cord and AC Adapter for Carrier (25 foot (7.6 m))

Expansion Cable for Multiple-Carrier Installation (6 foot (1.8 m))

Telephone Line Cord (8 foot (2.4 m)) Supra® 9030 Headset 3122-042A 3122-042A 407654490 Kit of Parts (for Stand-Alone

MDW 9030P Installation)

NA NA 847713583

3204-CR2A 3204-CR2A 107503906

NA NA 847224227

32035A 32035A 847667870

NA NA 103786794

D-182866 D-182866 107586828

Outside the continental U.S., contact your Lucent Technologies Representative or local Authorized Dealer.

Maintaining the MDW 9030P Pocketphone 4-5

Troubleshooting

Procedures

If you have a problem with your MDW 9030P Pocketphone, you may be able to solve it by following the procedures included in this chapter. If you cannot resolve the problem, call for customer support as described on the inside front cover of this book.

The problems in this chapter are organized as follows:

■

Installation

■

Handset

■

Battery

■

Voice Quality

■

Range

■

Battery Charger

Installation ProblemsInstallation Problems

Installation Problems

Installation ProblemsInstallation Problems

Symptom One or more Out of

Sync

LEDs are lit,

radio module P ASS LEDs are not lit, or both.

Possible Causes

Expansion cable is installed in the wrong IN or OUT jack, or is not fully inserted into the correct jack.

Carriers were not powered in the correct order.

A telephone line cord was disconnected and reconnected without powering down and repowering the carrier(s).

Possible Solutions

1. Verify that all expansion cables are installed in the correct IN and OUT jacks.

2. Ensure that all expansion cables are fully inserted into their jacks.

3. Power down, then repower the control carrier.

4. Power down, then repower the expansion carriers in order, from left to right.

Troubleshooting

5-1

Installation Problems (continued)Installation Problems (continued)

Installation Problems (continued)

Installation Problems (continued)Installation Problems (continued)

Symptom

After plugging the radio module or carrier into an electrical outlet, one or more radio module POWER and PASS LEDs do not light.

Possible Causes

Radio module or carrier(s) is plugged into an electrical outlet controlled by a switch.

Power cord of radio module is not inserted properly.

Power cord of carrier(s) is not inserted properly.

Possible Solutions

Plug the radio module or carrier(s) into an outlet not controlled by a switch.

Unplug the radio module’s power cord/AC adapter from the electrical outlet and from the radio module. Carefully reinsert the power cord/AC adapter into the radio module and into the electrical outlet. Repeat for each radio module.

Unplug the carrier’s power cord from the electrical outlet. Unplug the AC adapter from the carrier and from the power cord. Carefully reinsert the AC adapter into the carrier and into the power cord. Plug the power cord back into the electrical outlet. Repeat for each carrier.

After plugging the radio module into an electrical outlet, the radio module’s POWER LED lights, but the PASS LED does not light.

Power cord of radio module or carrier(s) is defective.

Radio modules are not synchronized properly.

The radio module is malfunctioning.

Call for help.*

Power down the carrier and repower it. If you have multiple carriers, repower the control carrier first, and then power the expansion carriers in order from left to right.

If the problem persists, call for help.*

Replace the radio module.

* See “Customer Support” on the inside front cover of this book.

5-2 Troubleshooting

Installation Problems (continued)Installation Problems (continued)

Installation Problems (continued)

Installation Problems (continued)Installation Problems (continued)

Symptom

After plugging the carrier into an electrical outlet, the P ASS LED of one or more radio modules does not light.

Possible Causes

Radio modules are out of synchronization.

A radio module is malfunctioning.

Possible Solutions

Power down the carrier and repower it. If you have multiple carriers, repower the control carrier first, and then power the expansion carriers in order from left to right.

If the problem persists, call for help.*

1. Remove all but one radio module from the carrier. (See "Removing a Radio Module from the Carrier" in Chapter 4.)

2. Test each radio module individually, verifying that the

POWER

each radio module light when the carrier is powered.

3. If the PASS LED does not light, the radio module is malfunctioning. Replace the radio module and handset.

and

PASS LEDs on

A defective radio module was replaced, and now all the handsets have less range than before, and the voice quality has deteriorated.

When turned on, the handset display shows lines going on hold and line selections changing without any buttons being pressed.

The radio module was inserted without first powering down the carrier. The carrier is out of synchronization.

Electrical outlets may not be up to specifications. Electrical problems, such as no ground or floating ground, can cause the switch to send or receive spurious current, causing problems in switch protocol.

Power down the carrier and repower it. If you have multiple carriers, repower the control carrier first, and then power the expansion carriers in order from left to right.

If the problem persists, call for help.*

Verify that the outlets for the communications system switch and for the carrier(s) meet electrical requirements. (See "AC Outlet Check" in Chapter 2.

* See “Customer Support” on the inside front cover of this book.

Troubleshooting

5-3

Handset ProblemsHandset Problems

Handset Problems

Handset ProblemsHandset Problems

Possible SolutionsSymptom Possible Causes

After pressing

O, one or more

of the following applies:

■ Dial tone is not

heard.

■ Display does not

show anything.

■ Radio module's

RADIO LED does not light.

There is no battery pack in the handset.

Battery pack is not inserted properly in the handset.

Battery pack is not charged sufficiently.

Handset is out of range of its matching radio module.

Telephone line cord is not plugged into the radio module.

Insert a battery pack in the handset.

Reinsert the battery pack in the handset.

Place the handset with its battery into the handset cradle until fully charged, or remove the handset battery pack, and place it in the battery charger’s Spare battery compartment until fully charged. If you have a charged battery pack, use it while the other battery pack recharges.

Move the handset closer to the radio module.

Power down the radio module or carrier(s). Plug the telephone line cord into the radio module, then repower the radio module or carrier(s).

Serial numbers for the handset and the radio module do not match.

The communications system switch is not operating properly.

Another electrical device or metal walls are causing interference.

There was a recent occurrence of lightning or a power failure.

The handset and radio module must be a matched pair.

Check the wiring for the switch, and verify that the switch has power.

Remove the electrical device that is causing interference, or move the handset or the radio module to another location.

■

Remove the battery pack from the handset for 10 seconds, then replace it.

■

Check to see whether the radio module or carrier is receiving power.

5-4 Troubleshooting

Handset Problems (continued)Handset Problems (continued)

Handset Problems (continued)

Handset Problems (continued)Handset Problems (continued)

Symptom Possible Causes P ossible Solutions

You can hear the party on the other end, but they cannot hear you. MUTE appears in the handset display.

When placed in the battery charger's handset cradle, the handset does not turn off.

The M button was pressed inadvertently.

Battery charger is plugged into an electrical outlet controlled by a switch, and the switch is turned off.

Battery charger's power cord is not inserted or is not inserted properly.

Press M again to turn off the mute feature.

Plug the battery charger into an outlet not controlled by a switch.

1. Unplug the power cord/AC adapter from the electrical outlet.

2. Disconnect the power cord/AC adapter from the battery charger.

3. Carefully reconnect the power cord/ AC adapter to the battery charger.

4. Plug the power cord/AC adapter back into the electrical outlet.

Handset does not ring or vibrate.

Alerter is disabled and vibrator is disabled.

Enable the alerter and/or the vibrator.

Troubleshooting

5-5

Battery ProblemsBattery Problems

Battery Problems

Battery ProblemsBattery Problems

Symptom Possible Causes Possible Solutions

The Battery icon ap- pears in the handset display.

The Battery icon flashes in the handset display and the handset beeps twice.

The handset battery pack does not last as long as it used to under similar conditions.

This is normal operation for the MDW 9030P Pocketphone.

Battery power is low.

The battery pack needs to be refreshed.

No action is required.

You have 5 minutes or less of talk time left. Either:

■

Complete your call, turn the handset off, and recharge the battery pack.

■

If you have a fully charged spare battery pack, place your call on Hold. Swap the battery packs. Wait 6 to 10 seconds, then turn the handset on and proceed as you would for any call placed on Hold.

When the Battery icon flashes, insert the handset with its battery into the handset cradle and press the REFRESH button, or insert the handset battery pack into the Spare battery compartment until the SPARE LED is steady green (1.5 hours).

You get less than 3 hours of talk time when you use a battery pack that was refreshed.

The battery pack needs to be refreshed a second time.

Refresh the battery pack.

5-6 Troubleshooting

Voice Quality ProblemsVoice Quality Problems

Voice Quality Problems

Voice Quality ProblemsVoice Quality Problems

Symptom Possible SolutionsPossible Causes

Handset voice quality and range are not as good as they were before.

A competing radio device (for example, a wireless bar-code scanner) has been installed in the area. Both products are competing for the same air space and will conflict when both are being used.

Place the handset in Wireless Test Mode as described in Chapter 2. If the signal strength and voice quality readings are low, look for a newly installed radio device nearby. Remove it or move your handset’s matching radio module at least 6 feet (1.8 m) away from the potential interference.

Radio modules are out of synchronization.

Antenna of the radio module is too close to the ceiling.

You have a malfunctioning radio module.

For a single-carrier installation, power down, then repower the carrier.

For a multiple-carrier installation:

1. Verify that all expansion cables are installed in the correct IN and OUT jacks.

2. Verify that all expansion cables are fully inserted into their jacks.

3. Power down, then repower the control carrier.

4. Power down, then repower the expansion carriers in order, from left to right.

Reinstall the radio module or carrier(s) so that the radio module antenna is 6–12 inches (15.2–30.5 cm) from the ceiling.

1. Remove all but one radio module from the carrier. (See "Removing a Radio Module from the Carrier" in Chapter 4.)

2. Test each radio module individually, verifying that the POWER LEDs on each radio module lights when the carrier is powered.

and

PASS

Voice quality in a specific location is poor and noisy.

Handset is too close to the carrier(s).

3. If the PASS LED does not light, the radio module is malfunctioning. Replace the radio module and handset.

Move the handset at least 6 feet (1.8 m) away for a one- or two-carrier setup, or 10 feet (3.1 m) away for a three-carrier setup.

Troubleshooting

5-7

Voice Quality Problems (continued)Voice Quality Problems (continued)

Voice Quality Problems (continued)

Voice Quality Problems (continued)Voice Quality Problems (continued)

Symptom

Voice quality for calls is lower than expected.

Volume is too low at any setting and there is noise on the line.

Possible Causes

The handset antenna is only partially extended.

There are environmental limitations.

You are using different models of handsets and the mix is incompatible with the carrier.

Handset or radio module is not working properly.

Possible Solutions

Fully extend the handset antenna.

Reinstall the radio module or carrier away from electrical equipment and as high as possible on the wall (but with radio module antennas 6–12 inches (15.2–30.5 cm) from the ceiling). See “General Positioning Rules” in Chapter 2 for more information.

See "TransTalk 9000 System" in Chapter 1.

Place the handset in Wireless Test Mode and determine signal strength and voice quality as described in Chapter 2. Use the Close-Up Test described in "Performance/Range Test in Wireless Test Mode" in Chapter 3.

Your business has two or more wireless phones installed and all handsets seem to have developed interference problems at the same time.

5-8 Troubleshooting

The connection between the radio module and the communications system switch/control unit is incorrect.

Telephone line may be producing noise.

There was a recent occurrence of lightning, or a power failure.

Check the connection between the radio module and the communications system switch/control unit, as described in Chapter 2.

Report line trouble to your local phone company.

1. Unplug the carrier(s) power cord(s) from the electrical outlet.

2. Wait 10 seconds, then repower the carrier(s) in order, from left to right.

Voice Quality Problems (continued)Voice Quality Problems (continued)

Voice Quality Problems (continued)

Voice Quality Problems (continued)Voice Quality Problems (continued)

Symptom

You are on a call and you hear radio interference when another call rings.

Voice quality for a call in progress degrades for more than 6 seconds (PARTNER, PARTNER Plus, PARTNER II in key mode, MERLIN, MERLIN Plus, and MERLIN II phone systems only).

Communications system in key mode has all lines set to ring. An incoming call “wakes up” all of the other radio modules at the same time to ring the other phones.

Line ringing options are incorrectly set for extensions with radio modules in the first expansion carrier.

Possible SolutionsPossible Causes

Refer to Chapter 6, “MDW 9030P Pocketphone Compatibility,” to reset line ringing options.

Troubleshooting

5-9

Range ProblemsRange Problems

Range Problems

Range ProblemsRange Problems

Symptom Possible Causes

Handset voice quality and range are not as good as they were before.

A competing radio device (for example, a wireless bar-code scanner) has been installed in the area. Both products are competing for the same air space and will conflict when both are being used.

Radio modules are out of synchronization.

Possible Solutions

For a single-carrier installation, power down, then repower the carrier.

For a multiple-carrier installation:

1. Verify that all expansion cables are installed in the correct IN and OUT jacks.

2. Verify that all expansion cables are fully inserted into their jacks.

3. Power down, then repower the control carrier.

4. Power down, then repower the expansion carriers in order, from left to right.

(Continued on next page)

Antenna of the radio module is too close to the ceiling.

You have a malfunctioning radio module.

Reinstall the radio module or carrier(s) so that the radio module antenna is 6–12 inches (15.2–30.5 cm) from the ceiling.

1. Remove all but one radio module from the carrier. (See "Removing a Radio Module from the Carrier" in Chapter 4.)

2. Test each radio module individually, verifying that the POWER PASS LEDs on each radio module light when the carrier is powered.

3. If the PASS LED does not light, the radio module is malfunctioning. Replace the radio module and handset.

and

5-10 Troubleshooting

Range Problems (continued)Range Problems (continued)

Range Problems (continued)

Range Problems (continued)Range Problems (continued)

Symptom P ossible Causes

(Continued) Handset voice quality

and range are not as good as they were before.

After pressing O to turn the handset on, the handset beeps and RANGE shows in the handset display.

Electromagnetic fields are interfering.

There is a large metal object within 3 feet (1.2 m) of the radio module.

There is a large metal object in the "line of sight" to the radio module.

Handset is out of range of its matching radio module.

An electrical device is interfering with your communications link.

Possible Solutions

Look for 110/Volt lines, fuse boxes, circuit breakers, electrical junction boxes, or similar items. Move the carrier or radio module at least 6 feet (1.8 cm) away from the potential interference.

Move the carrier or radio module at least 3 feet (1.2 m) away from the potential interference.

Move the metal object, or move the carrier or radio module.

Move the handset closer to the radio module.

Remove the interfering device or power it off, or move the handset to another location.

Range for calls is lower than expected.

The handset antenna is only partially extended.

There are environmental limitations.

You are using different models of handsets and the mix is incompatible with the carrier.

Fully extend the handset antenna.

See "TransTalk 9000 System" in Chapter 1.

Troubleshooting

5-11

Range Problems (continued)Range Problems (continued)

Range Problems (continued)

Range Problems (continued)Range Problems (continued)

Symptom Possible Causes

No ring on an incoming call, and RANGE appears in handset display.

While you are talking and walking, the handset beeps and RANGE flashes in the handset display.

While talking and walking, the handset beeps and RANGE flashes in the handset display. You keep walking away from the handset’s matching radio module, the display goes blank, and your call appears to be disconnected.

Handset is out of range of its matching radio module.

Handset antenna is not fully extended.

You are approaching an out-of-range condition.

You are out of range of the radio module. Y OUR CALL

HAS NOT BEEN DISCONNECTED. IT HAS BEEN PLACED ON HOLD.

Possible Solutions

Move the handset closer to the radio module.

Fully extend the handset antenna.

Move back towards the handset’s matching radio module until the display stops showing RANGE.

Move back towards the radio module. Press O, then proceed as you would for any call placed on Hold.

After placing a call on Hold, you walk away from the handset’s matching radio module. Your handset beeps, the handset display flashes RANGE, and your call appears to be disconnected.

You are out of range of the radio module. Y OUR CALL

HAS NOT BEEN DISCONNECTED. IT IS STILL ON HOLD.

Move back towards the radio module. Press O, then proceed as you would for any call placed on Hold.

5-12 Troubleshooting

Battery Charger ProblemsBattery Charger Problems

Battery Charger Problems

Battery Charger ProblemsBattery Charger Problems

Symptom Possible SolutionsPossible Causes

No LEDs on battery charger light.

HANDSET LED on battery charger does not light when handset is placed in battery charger.

Battery charger is plugged into an electrical outlet controlled by a switch and the switch is turned off.

Handset is not seated properly in battery charger's handset cradle.

The contacts in the handset cradle or on the battery pack are dirty.

The battery pack is defective.

Plug the battery charger into an outlet not controlled by a switch.

Reseat the handset in the battery charger's handset cradle, as described in Chapter 3.

1. Verify that there are no obstructions on the handset or battery charger contacts.

2. Unplug the charger and clean the contacts with a soft eraser.

3. Clean the handset contacts with a soft eraser.

If you have a fully charged spare battery pack, use it to replace the battery pack in the handset.

1. Place the questionable battery pack in the battery charger’s Spare battery compartment.

2. Wait one minute. If the SPARE LED flashes red, order a new battery pack.

Troubleshooting

5-13

Battery Charger Problems (continued)Battery Charger Problems (continued)

Battery Charger Problems (continued)

Battery Charger Problems (continued)Battery Charger Problems (continued)

Symptom Possible SolutionsPossible Causes

HANDSET LED flashes

red.

Battery pack is defective.

The contacts in the handset cradle or on the battery pack are dirty.

If you have a battery pack in the handset and one in the Spare battery compartment, remove both battery packs from the charger to clear the red flashing LED. Then test each battery pack separately as follows:

1. Place the battery pack in the battery charger’s Spare battery compartment.

2. Wait one minute. If the SPARE LED flashes red, order a new battery pack.

1. Verify that there are no obstructions on the handset or battery charger contacts.

2. Unplug the charger and clean the contacts with a soft eraser.

Handset is not seated properly in battery charger's handset cradle.

3. Clean the handset contacts with a soft eraser.

Reseat the handset in the battery charger's handset cradle, as described in Chapter 3.

5-14 Troubleshooting

Battery Charger Problems (continued)Battery Charger Problems (continued)

Battery Charger Problems (continued)

Battery Charger Problems (continued)Battery Charger Problems (continued)

Symptom Possible SolutionsPossible Causes

SPARE LED on battery

charger does not light when the battery pack is placed in Spare battery compartment.

The battery pack is not seated properly in Spare battery compartment.

The contacts on the battery pack or in the Spare battery compartment are dirty.

The battery pack is defective.

Reseat the battery pack in the battery charger’s Spare battery compartment.

1. Verify that there are no obstructions on the battery pack or battery charger contacts.

2. Unplug the charger and clean the contacts with a soft eraser.

3. Clean the battery pack contacts with a soft eraser.

1. Insert the questionable battery pack in the handset and place the handset in the handset cradle.

2. Wait one minute. If the HAND- SET LED flashes red, order a new battery pack.

Troubleshooting

5-15

Battery Charger Problems (continued)Battery Charger Problems (continued)

Battery Charger Problems (continued)

Battery Charger Problems (continued)Battery Charger Problems (continued)

Symptom Possible SolutionsPossible Causes

SPARE LED flashes red.

Battery pack is defective.

The contacts on the battery pack or in the battery charger's Spare battery compartment are dirty.

1. Insert the battery pack in handset and place the handset in the battery charger’s handset cradle.

2. Wait one minute. If the HANDSET LED flashes red, order a new battery pack.

1. Verify that there are no obstructions on the battery pack or battery charger contacts.

2. Unplug the charger and clean the contacts with a soft eraser.

The battery pack is not seated properly in Spare battery compartment.

3. Clean the battery pack contacts with a soft eraser.

Reseat the battery pack in the battery charger’s Spare battery compartment, as described in Chapter 3.

5-16 Troubleshooting

MDW 9030P Pocketphone CompatibilityMDW 9030P Pocketphone Compatibility

MDW 9030P Pocketphone Compatibility

MDW 9030P Pocketphone CompatibilityMDW 9030P Pocketphone Compatibility

Programming andProgramming and

Programming and

Programming andProgramming and Call Handling InstructionsCall Handling Instructions

Call Handling Instructions

Call Handling InstructionsCall Handling Instructions

The MDW 9030P Pocketphone can display the status of up to 12 telephone lines, but the number of lines supported by compatible communications system switches varies. After you have installed your MDW 9030P and understand the controls and displays, use the programming and call handling instructions that come with your communications system; follow the user instructions for the phone type identified below:

For this release Of this communications system... Use the instructions for a...

R1, R2, R3, R4 PARTNER® MLS-12D phone* R1, R3, R4 PARTNER® II (Apparatus code 7311H) R1, R2, R3, R4 PARTNER® Plus

FP 1&2 MERLIN® (206, 410) BIS-22D phone FP 2 MERLIN® (820) (Apparatus code 7315H) FM 1, 2, 3, 4, & 5 MERLIN® (1030, 3070) FM 1, 2, R3 MERLIN® II R1, R2 MERLIN® Plus R1, R1.1, R2,

R2.1, R3 R1V1, R1V2, R2,

R3V1, R3V2, R3V3 R1V1, R1V2, R1V3 System 75 R2V1, R2V2,

R2V3, R2V4 G1, G2, G3 DEFINITY®

Legend: R=Release, V=Version, FP=Feature Package, FM=Feature Module, G=Generic

MERLIN LEGEND®

System 25

System 85

* PARTNER Plus or PARTNER II Release 4.1 communications system users can order documenta-

tion for MLS telephones by calling 1 800 457-1235 or 1 317 361-5353 and asking for Order Number 107794331.

MDW 9030P Pocketphone Compatibility

6-1

NOTE:NOTE:

NOTE:

NOTE:NOTE:

The MDW 9030P Pocketphone is fully compatible with the PARTNER family of communication systems. For the remaining communications systems, however, you must carefully note the functional differences between your wireless phone and the phone type identified in the table on the previous page. Differences are summarized on the following pages.

Some systems do not support display features. In these cases, the display is not available; the MDW 9030P works as a nondisplay set.

Programming Features for PARTNER, MERLIN, and MERLIN LEGEND Systems

On all PARTNER, MERLIN, and MERLIN LEGEND systems, you can assign a feature to an available button (a button that does not have a line or another feature assigned to it):

1. To enter programming mode, turn on the handset, press i, then press / followed by 0 0.

2. Press the Select button (") to move the Selection rectangle to the row of line indicators containing the available button.

3. Press the Column button (') under the button that you want.

4. Program the feature (using the procedure described in the manual for your PARTNER, MERLIN, or MERLIN LEGEND communications systems).

NOTE:NOTE:

NOTE:

NOTE:NOTE:

Some features provide a visual indication in the handset display that the feature is turned on. Be aware that if you turn off the handset while using one of these features, you may forget that the feature is on. To verify the status of a such a feature, you can simply press the " button to "wake up" the phone and activate the display.

5. To exit programming mode, press / followed by 0 0 or turn off the handset.

NOTE:NOTE:

NOTE:

NOTE:NOTE:

The above instructions do not apply to System 25, System 75, System 85, and DEFINITY systems, because in those systems, features are assigned by the System Administrator.

6-2

MDW 9030P Pocketphone Compatibility

Communications System Compatibility

This section describes some communications-system-dependent programming to help you optimize the performance of your MDW 9030P Pocketphone. It also describes how the buttons on a wired phone for your communications system map to the buttons on your MDW 9030P. Turn to the information appropriate to your communications system:

■

PARTNER

■

MERLIN

■

System 25, System 75, System 85, and DEFINITY

PARTNER SystemsPARTNER Systems

PARTNER Systems

PARTNER SystemsPARTNER Systems

Button Mapping for PARTNER SystemsButton Mapping for PARTNER Systems

Button Mapping for PARTNER Systems

Button Mapping for PARTNER SystemsButton Mapping for PARTNER Systems

On PARTNER systems, the MDW 9030P emulates an MLS-12D telephone. Following is a diagram of the button assignments on an MLS-12D phone and the corresponding assignments on the MDW 9030P Pocketphone.

09/10 TUE 10:24a

21 34

Intercom Intercom

Volume Speakerphone

Feature

Conf

Transfer

Hold

Ext.

Spkr Mic

ABC21DEF

JKL5GHI

TUV8PQRS7WXYZ

212 555 1212

MSG

On/Off

Feat/P

Conf

Trans

Hold

MLS-12D

HFAI

Message

MNO

234

Mute

Redial

GHI

PQRS

ABC

JKL

TUV

OPER

TransTalk

21 34

Intercom Intercom

Volume Speakerphone

DEF

MNO

WXYZ

Ext.

Spkr Mic

HFAI

MDW 9030P Pocketphone Compatibility

6-3

Setting the Line-Ringing OptionsSetting the Line-Ringing Options

Setting the Line-Ringing Options

Setting the Line-Ringing OptionsSetting the Line-Ringing Options

Use the following guidelines to ensure optimal voice quality when using MDW 9030P Pocketphones with a PARTNER, PARTNER Plus, or PARTNER II system in key mode:

Telephone Communications System

PARTNER 1. Set Line Ringing for each

PARTNER Plus, PARTNER II

System with Two Carriers (one control and one expansion carrier)

extension that has a radio module in the control carrier to Ring.

2. Set Line Ringing for each extension that has a radio module in the expansion carrier to No Ring. (Install an external audible alert for these extensions.)

1. Set Line Ringing for each extension that has a radio module in the control carrier to Ring.

2. Set Line Ringing for each extension that has a radio module in the expansion carrier to Delayed Ring.

System with Three Carriers (one control and two expansion carriers)

Not applicable: PARTNER supports up to 12 phones.

1. Set Line Ringing for each extension that has a radio module in the control carrier to Ring.

2. Set Line Ringing for each extension that has a radio module in expansion carrier #1 to Delayed Ring.

3. Set Line Ringing for each extension that has a radio module in expansion carrier #2 to No Ring. (Install an external audible alert for these extensions.)

NOTE:NOTE:

NOTE:

NOTE:NOTE:

For PARTNER II hybrid systems that use pooled lines, set the Line Ringing options as described in the above table if more than six MDW 9030P Pocketphone handsets have the same pooled line appearance.

6-4

MDW 9030P Pocketphone Compatibility

MERLIN SystemsMERLIN Systems

MERLIN Systems

MERLIN SystemsMERLIN Systems

■

On MERLIN II and MERLIN LEGEND systems, you must connect your wireless phone to an available jack on either a 408 outside line/analog telephone module or a 008 analog telephone module.

■

Since the MDW 9030P does not have a speaker function, the Voice Announce feature must be disabled. It is recommended that you use MERLIN 206/410/820 systems installed with Feature Package 2 with your wireless phone, so that you can disable that feature.

■

Since the MDW 9030P has no speaker function, it should not be assigned to a paging group.

■

To program the Ringing Option feature, use the “triangle” and “rectangle” indicators in the display as the equivalent of red and green LEDs, respectively.

■

For MERLIN II system users, if you program an Auto Intercom button, idle line preference must be set to intercom.

■

If any of your incoming lines has the call waiting feature, use the Recall feature (letter "C" in the display) and press it before you pick up a waiting call. You can dial #50 before you pick up a waiting call on the following: MERLIN 206/410/820 systems only with Feature Package 2, and all MERLIN Plus, MERLIN II, and MERLIN 1030/3070 systems. Pressing the

O button disconnects the call.

■

The / button on the MDW 9030P allows you only to enter programming mode. It does not work when using MERLIN LEGEND system features. To use MERLIN LEGEND system feature codes with this phone, program any available button as a System Feature button. This enables you to use the wide array of MERLIN LEGEND system features by turning the set on, pressing the System Feature button, and dialing the appropriate “ * ” code number.

MDW 9030P Pocketphone Compatibility

6-5

Button Mapping for MERLIN SystemsButton Mapping for MERLIN Systems

Button Mapping for MERLIN Systems

Button Mapping for MERLIN SystemsButton Mapping for MERLIN Systems except MERLIN 410 and MERLIN 820except MERLIN 410 and MERLIN 820

except MERLIN 410 and MERLIN 820

except MERLIN 410 and MERLIN 820except MERLIN 410 and MERLIN 820

On all MERLIN systems, the MDW 9030P emulates a Model BIS-22D phone (Apparatus Code 7315H). However, the BIS-22D button assignments differ depending on the MERLIN system used. Following is a diagram of the BIS-22D button assignments and the corresponding assignments on the MDW 9030P for all MERLIN systems except MERLIN 410 and MERLIN 820. (See the next section for button mapping for MERLIN 410 and MERLIN 820 systems).

Time/Timer

Exit

Set

Start

Stop

Rev

Fwd

2 1

4 3 2 1

B A

Conference

PRS

Message

5 4

Transfer

Hold

Pause

ABC

DEF

1 3

JKL

GHI

MNO

TUV

WYZ

Oper

HFAI Mic Spkrphone Volume

Drop

MSG

On/Off

Feat/P

Conf

Trans

Hold

212 555 1212

234

Redial

GHI

PQRS

Mute

ABC

JKL

TUV

OPER

TransTalk

DEF

MNO

WXYZ

Recall

The button labeled C and the button labeled D on the MDW 9030P Pocketphone display automatically default to the buttons labeled C (Recall) and D (Drop), respectively, on the 7315H phones.

6-6

MDW 9030P Pocketphone Compatibility

Button Mapping for MERLIN 410 and MERLIN 820 SystemsButton Mapping for MERLIN 410 and MERLIN 820 Systems

Button Mapping for MERLIN 410 and MERLIN 820 Systems

Button Mapping for MERLIN 410 and MERLIN 820 SystemsButton Mapping for MERLIN 410 and MERLIN 820 Systems

Following is a diagram of the button assignments on a BIS-22D phone used for MERLIN 410 and 820 systems, and the corresponding assignments on the MDW 9030P Pocketphone. (See the previous section for button mapping for all other MERLIN systems, including MERLIN LEGEND systems).

Time/Timer

Exit

Set

Start

Stop

Rev

Fwd

4 3 2

4 3 2 1 A

1 A

Conference

1 3

GHI

PRS

Message

Recall

8 7 6 5 B

Transfer

Hold

Pause

ABC

DEF

JKL

MNO

TUV

WYZ

Oper

HFAI Mic Spkrphone Volume

Drop

212 555 1212

MSG

234

Redial

Mute

On/Off

Feat/P

Conf

Trans

Hold

GHI

PQRS

5 8

OPER

ABC

JKL

TUV

TransTalk

DEF

MNO

WXYZ

The button labeled C and the button labeled D on the MDW 9030P Pocketphone display automatically default to the buttons labeled C (Recall) and D (Drop), respectively, on the 7315H phones.

MDW 9030P Pocketphone Compatibility

6-7

Setting the Line Ringing OptionsSetting the Line Ringing Options

Setting the Line Ringing Options

Setting the Line Ringing OptionsSetting the Line Ringing Options

Use the following guidelines to ensure optimal voice quality when using MDW 9030P Pocketphones with MERLIN, MERLIN Plus, and MERLIN II:

Telephone Communications System

MERLIN, MERLIN II, MERLIN Plus

NOTE:NOTE:

NOTE:

NOTE:NOTE:

System with Two Carriers (one control and one expansion carrier)

1. Set Line Ringing for each extension that has a radio module in the control carrier to Ring.

2. Set Line Ringing for each extension that has a radio module in the expansion carrier to Delayed Ring.

System with Three Carriers (one control and two expansion carriers)

1. Set Line Ringing for each extension that has a radio module in the control carrier to Ring.

2. Set Line Ringing for each extension that has a radio module in expansion carrier #1 to Delayed Ring.

3. Set Line Ringing for each extension that has a radio module in expansion carrier #2 to No Ring. (Install an external audible alert for these extensions.)

For MERLIN LEGEND systems that use pooled lines, set the Line Ringing options as described in the above table if more than six MDW 9030P Pocketphone handsets have the same pooled line appearance.

6-8

MDW 9030P Pocketphone Compatibility

System 25, System 75, System 85,System 25, System 75, System 85,

System 25, System 75, System 85,

System 25, System 75, System 85,System 25, System 75, System 85, and DEFINITY Systemsand DEFINITY Systems

and DEFINITY Systems

and DEFINITY Systemsand DEFINITY Systems

■

This phone must be administered as a BIS-22D MERLIN set (Apparatus Code 7315H) for the following systems:

— System 25

—

System 75—R1V1, R1V2, and R1V3

—

System 85—R2V1, R2V2, R2V3, and R2V4

—

DEFINITY G1 (R1V4)

—

DEFINITY G2—G2.1 and G2.2—(R2V5, R2V6)

—

DEFINITY G3 Version 1 (R1V5)

—

DEFINITY G3 Version 1.1 and Version 2

Native terminal administration is provided in DEFINITY G3 Version 3.

■

To connect the communications system switch and the MDW 9030P Pocketphone, use the following:

—

An ANN17B Hybrid pack in conjunction with a DS-1 carrier for older communications system switches that do not accommodate Universal modules (System 85 −R2V1, R2V2, R2V3, and R2V4)

—

Either a TN762B Hybrid pack or a ZTN79 ATL pack for System 25

—

A TN762B Hybrid pack for newer communications system switches that accommodate Universal modules:

■

System 75 − R1V1, R1V2, and R1V3

■

DEFINITY G1 (R1V4)

■

DEFINITY G3 Version 1 (R1V5)

■

DEFINITY G3 Version 1.1 and Version 2

■

DEFINITY G3 Version 3

— Either a TN762B or an ANN17B Hybrid pack for DEFINITY G2 (G2.1 and G2.2),

depending upon the actual hardware configuration.

NOTE:NOTE:

NOTE:

NOTE:NOTE:

For DEFINITY G2.1 and G2.2, General Terminal Administration (GTA) can be used to set up “custom” set types so that administration can be done using that custom set type.

■ System 25 users cannot program Recall for use with systems such as Centrex.

■

Only the System Administrator can assign features. Use the following guidelines:

—

Do not assign the following features: Auto Answer, Inspect, Directory, Next, Local, Call, and Manual Callback Queuing.

—

If programming the Flex DSS or Repertory Dial feature, dial the number to be recorded and push the button you are assigning to the feature. You will hear 3 short beeps and a dial tone to confirm programming.

—

If you are programming numbers for the Station Speed Dial feature, dial the numbers to be stored then dial the Personal Speed Dialing code (#20 through #39), including the #. Listen for a confirmation tone followed by a dial tone.

— It is recommended that you do not use features that require visuals to be updated

while the set is turned off.

— Some features, such as Send All Calls, provide visual indication that the feature is

turned on. Make users aware that if they turn off the handset when using such a feature, they may forget that the feature is on.

MDW 9030P Pocketphone Compatibility

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Lucent Technologies TransTalk 9000 MDW 9030P Installation And Use Manual

Specifications and Main Features

Frequently Asked Questions

User Manual