Lucent Technologies Transtalk 9000 User Manual
TransTalk™ 9000
Digital Wireless System
MDW 9030P Wireless Pocketphone
Installation and Use
503-801-160
Comcode 107972010
Issue 2
March 1997
Copyright ©1997 Lucent Technologies Lucent Technologies 503-801-160
All Rights Reserved Comcode 107972010
Printed in U.S.A. Issue 2
March 1997
Notice
Every effort was made to ensure that the information in this book was complete and
accurate at the time of printing. However, information is subject to change. The pictures in
this book are for illustrative purposes only; your actual hardware may look slightly different.
Federal Communications Commission (FCC) and Industry Canada (IC) Information
For details, see Appendix B.
Security
Toll fraud, the unauthorized use of your telecommunications system by an unauthorized
party (for example, persons other than your company’s employees, agents, subcontractors, or persons working on your company’s behalf) can result in substantial additional
charges for your telecommunications services. You are responsible for the security of your
system. There may be a risk of toll fraud associated with your telecommunications system.
You are responsible for programming and configuring your equipment to prevent unauthorized use. Your system administrator should read all documents provided with this product
to fully understand the features that can introduce the risk of toll fraud and the steps that
can be taken to reduce that risk. Lucent Technologies does not warrant that this product is
immune from or will prevent unauthorized use of common-carrier telecommunication
services or facilities accessed through or connected to it. Lucent Technologies will not be
responsible for any charges that result from such unauthorized use.
Trademarks
TransTalk is a trademark of Lucent Technologies and DEFINITY, MERLIN, MERLIN LEGEND, PARTNER, and SYSTIMAX are registered trademarks of Lucent Technologies. Supra
is a registered trademark of Plantronics, Inc.
Warranty
Lucent Technologies provides a limited warranty for this product; see Appendix A.
Ordering Information
The order number for this book is 503-801-160. The order number for the
Wireless Pocketphone Quick Reference
these reference materials, call 1 800 457-1235 or 1 317 361-5353. To order parts and
accessories, see “Ordering Replacement & Optional Parts” in Chapter 4.
Customer Support
In the continental U.S., call 1 800 628-2888 if you need assistance when using your
wireless phone with a PARTNER, MERLIN, or MERLIN LEGEND system. Consultation
charges may apply. For all other systems, follow the procedure you normally use to get
support for your communications system.
Outside the continental U.S., contact your Lucent Technologies Representative or local
Authorized Dealer.
is 503-801-161. To order additional copies of
MDW 9030P
Contents
1 Introduction 1-1
About TransTalk™ 9000 Products 1-1
What Is a Wireless Phone? 1-1
TransTalk 9000 System 1-1
About the MDW 9030P Pocketphone 1-3
Privacy Information 1-3
Where Can You Use Your Pocketphone? 1-3
Parts List 1-4
Additional Parts 1-5
Spare Battery and Headset 1-6
2 Installing the MDW 9030P Pocketphone 2-1
Important Safety Instructions 2-1
Guidelines for Safe and Efficient Operation 2-2
Basic Safety Precautions for Installation and Use 2-3
Additional Safety Instructions
for Installation Personnel 2-4
AC Outlet Check 2-5
Radio Modules and Carriers 2-6
Key Components 2-7
Positioning a Radio Module or Carrier(s) 2-9
Wireless Test Mode 2-11
Installing a Single Radio Module 2-13
Setting the Power Level 2-15
Setting the Control/Expansion DIP Switch 2-17
Installing a Single Carrier on a Shelf or Desk 2-18
Installing a Single Carrier on a Wall 2-21
Installing Multiple Carriers 2-24
Installation Self-Test 2-29
Handset 2-30
Inserting and Removing the
Handset’s Battery Pack 2-30
Changing the Communications System Setting 2-31
Filling Out the Handset Label 2-32
ii
i
ii
Battery Charger 2-33
Positioning the Battery Charger 2-33
Installing the Battery Charger 2-33
Inserting a Battery Pack into
the Spare Battery Compartment 2-35
Removing a Battery Pack
from the Spare Battery Compartment 2-35
Inserting the Handset into the
Battery Charger's Handset Cradle 2-36
Removing the Handset
from the Handset Cradle 2-36
3 Using the MDW 9030P Pocketphone 3-1
Important Safety Instructions 3-1
The Handset 3-1
Handset Controls 3-2
Column and Select Buttons 3-3
Handset Display 3-4
Volume Control 3-7
Carrying Your Pocketphone 3-7
Antenna 3-8
Changing the Handset Settings 3-8
Test Modes 3-12
"Waking Up" the Phone 3-15
Making a Call 3-15
Answering a Call 3-15
Manually Selecting a Line or Programmed Button 3-16
Preselecting a Line 3-16
Using a Headset 3-17
The Battery Charger 3-19
Battery Charger Features 3-19
Extending Battery Life 3-21
iiii
ii
iiii
4 Maintaining the MDW 9030P Pocketphone 4-1
Important Safety Instructions 4-1
Removing a Radio Module
from the Carrier 4-1
Swapping Extensions 4-3
Replacing the Antenna 4-4
Ordering Replacement & Optional Parts 4-5
5 Troubleshooting 5-1
Procedures 5-1
Installation Problems 5-1
Handset Problems 5-4
Battery Problems 5-6
Voice Quality Problems 5-7
Range Problems 5-10
Battery Charger Problems 5-13
6 MDW 9030P Pocketphone Compatibility 6-1
Programming and
Call Handling Instructions 6-1
Programming Features for PARTNER,
MERLIN, and MERLIN LEGEND Systems 6-2
Communications System Compatibility 6-3
PARTNER Systems 6-3
MERLIN Systems 6-5
System 25, System 75, System 85, and
DEFINITY Systems 6-9
Warranty and Repair Information A-1
Lucent Technologies Limited Warranty
and Limitation of Liability A-1
Limitation of Liability A-2
Repair Information A-2
In-Warranty Repairs A-2
Post-Warranty Repairs A-3
iiiiii
iii
iiiiii
B Regulatory Information B-1
C Specifications C-1
IN Index IN-1
Battery Charger Wall-Mounting Template Last Page
iviv
iv
iviv
Introduction
1
About TransTalk™ 9000 Products
Congratulations on the purchase of your new TransTalk 9000 Digital Wireless System MDW
9030P Pocketphone. MDW stands for "Multi-Line Digital Wireless." The MDW 9030P Pocket-
phone is the latest addition to the TransTalk 9000 family of wireless products, which also
includes the MDW 9000 Telephone and the MDW 9010 Telephone. All of these phones are
designed to Lucent Technologies' high standards for convenience, reliability, and innovation.
TransTalk 9000 products are designed to work with your communications system (PARTNER , PARTNER II, PARTNER Plus, MERLIN , MERLIN II, MERLIN Plus, MERLIN LEGEND ,
System 25, System 75, System 85, or DEFINITY ) to provide wireless flexibility.
What Is a Wireless Phone?What Is a Wireless Phone?
What Is a Wireless Phone?
What Is a Wireless Phone?What Is a Wireless Phone?
A wireless phone has no handset cord and no telephone line cord, so it is portable. This
portability lets you move around freely, without giving up the features of a wired phone.
With a wireless phone, you can make and receive calls even when you are away from your
desk, thus remaining accessible and responsive to your customers and coworkers as you
move around your work area. Time-sensitive work issues will not need to wait until you are
back at your desk, and you can reduce the number of (sometimes costly) phone calls you
must return.
TransTalk 9000 SystemTransTalk 9000 System
TransTalk 9000 System
TransTalk 9000 SystemTransTalk 9000 System
Your wireless phone's handset is linked with your communications system through a matching radio module,
handset can be used only with the radio module packaged with the handset. The handset and
the radio module each have the same unique security code and serial number (on the bottom
of the radio module and inside the battery compartment of the handset) to identify the
matching pair. And there is built-in and secure automatic registration between the handset
and radio module, so that your system is ready to use after powering up.
Your TransTalk system may have from 1 to 18 wireless phones. In order to use multiple
wireless phones within the same zone (area of coverage), you also need a carrier (also
known as a backplane). A carrier holds up to six radio modules, and synchronizes radio
signals for proper operation of multiple phones, ensuring consistent voice quality and
range. Up to three carriers can be linked to support up to 18 wireless phones in a single
zone; linked carriers are automatically synchronized with each other.
not
through the battery charger where the handset sits for charging. Each
Introduction
1-1
The TransTalk 9000 system enables you to use several different phone and carrier models
in the same zone, but there are some compatibility issues to consider. You need to know
the following:
■
The name of the MDW phone (9000, 9010, or 9030P), located in the battery compartment of the handset. (For an MDW 9000 phone, you also need to know the Apparatus
Code, also located in the battery compartment of the handset.)
■
The model number of your carrier, located on the left side of the carrier.
The following illustration shows which phone models and carriers can be used together:
Single Carrier Installation
If you have a Model 117A1 Carrier... If you have a Model 117A1A Carrier,
Model 117A2 Carrier, or
Model 117A3 Carrier...
Use only...
MDW 9000 phones
(Code 7815H)
You can use...
MDW 9000 phones
(Code 7815H)
MDW 9000 phones
(Code 7815H03A)
MDW 9010 phones
(Code 7815H04A)
MDW 9030P phones
(Code 7815H05A)
Note: You can use Code 7815H phones
together with other phones only in a
Model 117A1A, Model 117A2, or
Model 117A3 single carrier installation.
Multiple (3 Max) Carrier Installation
If you have multiple Model 117A2 or Model 117A3 System Expansion Carriers (or both)...
Use only...
Note: Multiple carrier installations must use MDW 9010 phones and/or MDW 9030P phones.
1-2
Introduction
MDW 9010 phone
(Code 7815H04A)
MDW 9030P phone
(Code 7815H05A)
MDW 9000 phones cannot be used in multiple carrier installations.
About the MDW 9030P Pocketphone
The MDW 9030P Pocketphone is not only wireless, but it is also lightweight and pocketsized. A removable carrying clip and a lanyard are provided with the handset. You can
use either the clip or the lanyard for hands-free portability. The MDW 9030P also has a
headset connector to accommodate an optional headset.
You can be notified of an incoming call by either an alerter (which rings) or a vibrator, or
both. There is a five-line display that shows information you would see on a wired system
phone's display (with the exception of the time ), icons representing various handset
functions (such as the alerter and the vibrator), and the status of up to 12 telephone lines.
The MDW 9030P provides Redial, Hold, Mute, Transfer, and Conference buttons, and
provides the capability to program additional features on unused line buttons.
Privacy InformationPrivacy Information
Privacy Information
Privacy InformationPrivacy Information
The MDW 9030P Pocketphone is designed to protect the privacy and security of your voice
conversation. The phone uses continuously changing radio frequencies and digital encoding techniques to make it impossible for eavesdropping to occur through the use of commercially available analog radio scanners.
Where Can You Use Your Pocketphone?Where Can You Use Your Pocketphone?
Where Can You Use Your Pocketphone?
Where Can You Use Your Pocketphone?Where Can You Use Your Pocketphone?
The MDW 9030P Pocketphone can be used in most typical office buildings, in warehouses,
malls, and even in outdoor areas such as loading docks. The location of the radio module
greatly affects the performance of the MDW 9030P, so you should use the Wireless Test
Mode described in Chapter 2 to determine the best place to install the radio module. Repeat
the tests several times with the radio module positioned in a different location each time.
To perform the tests, all you need is an electrical outlet for the radio module and a charged
battery pack in the handset.
Introduction
1-3
Parts ListParts List
Parts List
Parts ListParts List
Along with this book and the MDW 9030P Pocketphone
Quick Reference
, the box should
contain the items shown below. If it does not, call for customer support as described on the
inside front cover of this book.
212 555 1212
MSG
ON
78
65
234
1
AB
Redial
On/Off
Feat/P
Conf
Trans
Hold
Handset
CD
Mute
ABC
12
GHI
JKL
5
4
PQRS
TUV
8
OPER
0
TransTalk
DEF
3
MNO
6
WXYZ
97
Carrying Clip
Battery Pack
POWER
RADIO
PASS
Radio Module
1-4
Introduction
SPARE
HANDSET
REFRESH
Battery Charger
8-foot (2.4 m)
Telephone Line Cord
11-foot (3.4 m)
Power Cord/AC Adapter for
Battery Charger
Wall Spacers (2)
18" (0.5 m) Lanyard
Philips Head
Wood Screws (2)
Additional PartsAdditional Parts
Additional Parts
Additional PartsAdditional Parts
The following parts
may
be necessary, depending upon your installation.
This Kit of Parts is required only when a single (stand-alone) MDW 9030P Pocketphone is
installed:
Rubber Feet (4)
Radio Module 11-foot (3.4 m)
Power Cord/AC Adapter
Philips Head
Wood Screws (2)
Wall Mounting
Plate
These additional parts are required when two or more MDW 9030P Pocketphones are
installed in the same zone:
T
4
RANSTALK
Philips Head
Wood Screws (4)
21
O N
1 2 3 4
21
O N
5
CAUTION
USE ONLY
AT&T CABLE
P⁄N 847667896
IN
OUT
OUT OF SYNC
6
Expansion Cable 6-foot (1.8 m)
for multiple-carrier installation
Carrier Assembly 25-foot (7.6 m)
Power Cord and Standard AC Adapter
Carrier
For information about ordering parts, see "Ordering Replacement & Optional Parts" in
Chapter 4.
Introduction
1-5
Spare Battery and HeadsetSpare Battery and Headset
Spare Battery and Headset
Spare Battery and HeadsetSpare Battery and Headset
One nickel metal hydride battery pack, which provides up to 3 hours of talk time, comes
with your MDW 9030P Pocketphone. For extended phone usage, you should purchase an
additional battery pack. You can store the extra battery pack in the Spare battery compartment of the battery charger. Then when the battery pack in the handset is low, you can
switch battery packs.
To help you answer calls, an optional Supra® 9030 headset can be attached to the connector on the bottom of the handset to allow hands-free conversation. For instructions for
connecting the headset, see "Using a Headset" in Chapter 3.
Spare Battery
Pack
Supra 9030 Headset
For ordering information, see "Ordering Replacement & Optional Parts" in Chapter 4.
1-6
Introduction
Installing the MDW 9030P Pocketphone
Important Safety Instructions
This book contains instructions related to safety labels on the product:
The exclamation point within an equilateral triangle is intended to alert the
!
user to the presence of important operating and maintenance (servicing)
instructions in the literature accompanying the product.
WARNING indicates the presence of a hazard that can cause severe or fatal
!
personal injury if the hazard is not avoided.
2
CAUTION indicates the presence of a hazard that
!
personal injury or property damage if not avoided.
This phone is designed to provide trouble-free performance without any special maintenance procedures. To reduce the risk of accidental damage:
■
Keep the phone in an area free of dust, smoke, and moisture; do not block the air
vents by placing objects on top of the radio module.
■
Do not place the phone or battery charger near a heating duct, radiator, or other heat
source, and do not drop or expose it to excessive shock or vibration.
■
Unplug the battery charger, radio module, or carrier if its power cord is damaged, if
liquid is spilled into it, or if its housing becomes cracked or otherwise damaged.
■
To clean your phone, wipe the outside housing with a soft, dust-free cloth. If absolutely
necessary, you may use a cloth
tion. Dry quickly with a soft cloth.
!
CAUTION:
Your phone contains sensitive electronic parts. Never submerge it in any kind of
liquid, and never use liquid or aerosol cleaners, detergents, alcohols, solvents,
abrasive cleaners, or an excessive amount of water when cleaning the housing and
faceplate. To do so could result in irreparable damage.
slightly
dampened with a mild soap and water solu-
will
or
can
cause minor
Installing the MDW 9030P Pocketphone
2-1
Guidelines for Safe and Efficient OperationGuidelines for Safe and Efficient Operation
Guidelines for Safe and Efficient Operation
Guidelines for Safe and Efficient OperationGuidelines for Safe and Efficient Operation
Your wireless telephone is a radio transmitter and receiver. When the phone is turned on,
it receives and sends out radio frequency (RF) energy. The phone operates in the frequency range of 902–928 MHz. Your hand-held wireless telephone uses the digital TDD
mode. The power is transmitted in bursts at a 200 Hz pulsed repetition rate. The peak
envelope transmit power is 325 mW or less.
Exposure to Radio Frequency EnergyExposure to Radio Frequency Energy
Exposure to Radio Frequency Energy
Exposure to Radio Frequency EnergyExposure to Radio Frequency Energy
The design of your wireless telephone complies with the latest Institute of Electrical and
Electronic Engineers (IEEE) and the American National Standards Institute (ANSI) safety
levels with respect to human exposure to RF energy. Of course, if you would like to limit
RF exposure even further, you may choose to control the duration of your calls.
Cardiac PacemakersCardiac Pacemakers
Cardiac Pacemakers
Cardiac PacemakersCardiac Pacemakers
CAUTION:
!
The MDW 9030P handset is a radio device and, like all radio devices, should not
be placed next to a pacemaker.
Preliminary studies performed at the US Food and Drug Administration (FDA) and elsewhere have shown that when digital cellular telephones are placed very close to implanted cardiac pacemakers, interference with the operation of the implanted pacemaker
can occur. These preliminary studies show that interference does not occur when there is
a reasonable distance between the telephone and the implanted pacemaker and stops
when the phone is turned off or moved so that it is more than 6 inches (15 cm) from the
pacemaker. Digital cellular telephones operate at .6 W. TransTalk wireless telephones
operate at a lower peak power of 325 mW or less (100 mW, on an average).
Until more is known, the FDA suggests that people with pacemakers may want to take
some simple precautions when using or carrying digital wireless telephones to ensure that
there is ample distance between the digital wireless thelephone and the pacemaker—by
not placing the phone next to the pacemaker implant (for example, in a shirt or a coat
pocket directly over the pacemaker implant) when the phone is on and ready to receive a
call and holding it to the ear opposite the side of the body where the pacemaker is
implanted when using the phone. Consult your physician or medical device manufacturer
to determine if additional precautions are necessary.
Hearing Aid CompatibilityHearing Aid Compatibility
Hearing Aid Compatibility
Hearing Aid CompatibilityHearing Aid Compatibility
Most electronic equipment, such as equipment in hospitals is shielded from RF energy.
However RF energy from wireless telephones may affect some electronic equipment.
Although the TransTalk wireless telephone is compatible with inductively-coupled hearing
aids, you should consult your physician or hearing aid manufacturer to determine if your
hearing aid is adequately shielded from external RF energy. The operation of inadequately shielded medical devices may be adversely affected when a portable wireless
telephone is operating in close proximity.
2-2
Installing the MDW 9030P Pocketphone
Basic Safety Precautions for Installation and UseBasic Safety Precautions for Installation and Use
Basic Safety Precautions for Installation and Use
Basic Safety Precautions for Installation and UseBasic Safety Precautions for Installation and Use
Always follow these basic safety precautions when installing or using this product to
reduce risk of injury from fire or electric shock.
WARNING:
!
Installation of this equipment for In-Range Out of Building (IROB) conditions
requires the use of protectors. See the documentation that came with your
communications system for more information.
CAUTION:
!
This equipment is for installation on Lucent Technologies PARTNER, PARTNER Plus,
PARTNER II, MERLIN, MERLIN Plus, MERLIN II, MERLIN LEGEND, System 25, System
75, System 85, and DEFINITY communications systems only.
■
Read and understand all instructions in this book before using this product.
■
Observe all warnings and instructions marked on the product.
■
Do not use the product near water or when you are wet. If the product comes in contact
with any liquids, unplug the power cord and telephone line cords immediately. Do not
plug the product back in until it has dried thoroughly.
■
Never push objects of any kind into this product through housing slots, since the objects
may touch hazardous voltage points or short out parts that could result in a risk of electric
shock. Never spill liquid of any kind on the phone.
■
If you suspect a gas leak, report it immediately, but use a phone away from the area in
question. The phone’s electrical contacts could generate a tiny spark. While unlikely, it is
possible that this spark could ignite a heavy concentration of gas. This product is not
approved for use in areas labeled by the Occupational Safety and Health Administration
(OSHA) as “explosive environments.” Only “Explosive Atmosphere Telephones” may be
used in such hazardous environments.
■
Unplug this product from wall outlets and telephone jacks before cleaning. Clean
exposed parts with a soft, damp cloth. Do not use liquid or aerosol cleaners.
■
Unplug this product from the wall outlet, remove the telephone line cord from the
modular wall jack or communications system switch/control unit, and refer servicing to
qualified service personnel under the following conditions:
– When the power cord or plug is damaged or frayed.
– If the product does not operate normally by following the operating instructions.
Adjust only those controls that are covered by the operating instructions because
improper adjustment of other controls may result in damage and will often require
extensive work by a qualified technician to restore the product to normal operation.
– If the product has been dropped and the housing has been damaged.
■
This product should be serviced by (or taken to) a qualified service center when service
or repair work is required. Do not open the product, there are no user-serviceable
components inside.
■
Always unplug the power cord/AC adapter for the carrier or carriers from the wall
outlet when:
– Removing a radio module
– Moving a radio module to a new slot in the carrier
Installing the MDW 9030P Pocketphone
2-3
– Installing a new radio module
– Connecting or disconnecting telephone line cords
– Adding a carrier
■
Use only the type of battery pack shipped with this product.
WARNING:
!
The rechargeable battery pack may contain elements that are harmful to the
environment (for example, nickel). Do not burn or puncture the battery pack. Like
other batteries of this type, if it is burned or punctured, it could release toxic
material which could cause injury. Do not dispose of it in household garbage.
For information about recycling or proper disposal, consult your local solid waste
(garbage) collection or disposal organization.
Additional Safety InstructionsAdditional Safety Instructions
Additional Safety Instructions
Additional Safety InstructionsAdditional Safety Instructions for Installation Personnelfor Installation Personnel
for Installation Personnel
for Installation Personnelfor Installation Personnel
■
Install the product to meet all environmental and electrical requirements listed in
Appendix C.
■
All wiring that connects to this equipment and becomes part of the building wiring
must be a minimum of CLASS 2 or UL (Underwriters Laboratories) Listed Communications cable.
■
Do not install telephone wiring during a lightning storm.
■
Do not install telephone jacks in a wet location unless the jack is specifically designed
for wet locations. Never touch uninsulated telephone wires or terminals unless the
telephone line has been disconnected at the network interface.
■
Use caution when installing or modifying telephone lines.
■
Install this product securely on a stable surface. Damage may result if the product
falls.
■
Never place this product near or over a radiator or heat register.
■
Slots and openings in the housing and the back or bottom are provided for ventilation.
To protect the housing from overheating, these openings must not be blocked or
covered. Therefore, do not place the product on a bed, sofa, rug, or other similar
surface. Also, do not place this product in an enclosed area unless proper ventilation
is provided.
■
Install this product in a protected location where no one can step on or trip over power
cords and telephone line cords. Do not place objects on the cords that may cause
damage or abrasion.
■
Do not allow anything to rest on the power cord. Do not locate this product where the
cord will be abused by persons walking on it. Do not overload wall outlets as this can
result in the risk of fire or electric shock. Do not staple or otherwise attach the power
cord to building surfaces.
■
Use only the power supply (Comcode 847713583) shipped with this product for the
battery charger.
■
Use only the power supply (Comcode 847523404) shipped with this product for the
radio module.
2-4
Installing the MDW 9030P Pocketphone
■
Use only the power supply (Comcode 847224227) shipped with the carrier.
■
Use only the correct power source. If you are not sure of the power supply to your
location, consult your local power company.
■
This product uses a 3-prong plug. Such plugs are designed for your safety. Do not
attempt to defeat this purpose. If your wall outlet will not accept the plug, the outlet
should be replaced by an electrician.
WARNING: Risk of Electric Shock
!
Failure to properly ground this product will result in a risk of electrical shock, which
can cause serious personal injury. This product requires a 3-prong AC outlet for
safe operation. You should have your outlet checked by a qualified electrician (see
"AC Outlet Check" below) before connecting this equipment.
AC Outlet CheckAC Outlet Check
AC Outlet Check
AC Outlet CheckAC Outlet Check
Have a qualified electrician check all of the outlets into which the MDW 9030P radio modules or carriers as well as the communications system switch/control unit will be plugged.
The electrician should check that the hot, neutral, and ground wires are properly connected
to the outlet by using a circuit tester.
The outlet can also be tested using a voltmeter by taking the measurements as shown:
120 Volts
Neutral
Less than
1 volt
Phase
G
120
volts
If the outlet does not meet the electrical specifications for grounded outlets, your MDW
9030P Pocketphone may not operate properly.
IMPORTANT:IMPORTANT:
IMPORTANT:
IMPORTANT:IMPORTANT:
If there is no current to the outlet or the voltages are not correct, the problem should be
corrected by a qualified electrician.
Go to “Radio Modules and Carriers.”
Installing the MDW 9030P Pocketphone
2-5
Radio Modules and Carriers
This section explains how to install radio modules and carriers. You should proceed through
this section in the following order:
1. “Key Components”
2. “Positioning a Single Radio Module or Carrier(s)”
3. "Wireless Test Mode"
4. Choose one of the following paths, depending upon which components you are install-
ing:
■
If you are installing a single radio module, go to “Installing a Single Radio Module.”
■
If you are installing a single carrier (from two to six radio modules), go to “Setting
the Power Level.” Then go to either:
– “Installing a Single Carrier on a Shelf or Desk” or
– “Installing a Single Carrier on a Wall”
■
If you are installing multiple (up to three) carriers (from 7 to 18 radio modules),
go to all of the following, in order:
a. “Setting the Power Level,” then
b. “Setting the Control/Expansion DIP Switch,” then
c. “Installing Multiple Carriers.”
5. “Installation Self-Test”
NOTE:NOTE:
NOTE:
NOTE:NOTE:
The illustrations in this chapter depict PARTNER system hardware; your hardware may
differ from these illustrations.
2-6
Installing the MDW 9030P Pocketphone
Key ComponentsKey Components
Key Components
Key ComponentsKey Components
Each radio module communicates with a corresponding handset. The matching sets are
identified by a serial number located on the bottom of the radio module and in the battery
compartment of the handset.
Antenna
POWER
RADIO
PASS
LEDs
Radio
Module
POWER
RADIO
PASS
Mounting
Hook
Power Cord
Connector
Card Edge
(Cover not
shown)
Snap Lock
Serial Number
Telephone
Line Cord
Connector
Installing the MDW 9030P Pocketphone
2-7
A carrier is required when installing two or more MDW 9030P Pocketphones.
CAUTION
USE ONLY
AT &T CABLE
P⁄N 847667896
IN
OUT
OUT OF SYNC
From
Control Carrier
To
Expansion
Carrier #2
CAUTION
USE ONLY
AT &T CABLE
P⁄N 847667896
IN
OUT
OUT OF SYNC
CAUTION
USE ONLY
AT &T CABLE
P⁄N 847667896
IN
OUT
OUT OF SYNC
To
Expansion
Carrier #1
Radio
Module
Mounting
Rods
Wall Mount
Hole
Power Cord
Connector
(hidden)
Card Edge
Connectors
Slot
Numbers
Wall Mount
Hole
Power DIP
Switch
21
O N
4
21
O N
1 2 3 4
Control/Expansion
DIP Switch
21
O N
T
RANSTALK
21
O N
5
6
CAUTION
USE ONLY
AT&T CABLE
P⁄N 847667896
OUT OF SYNC
Radio
Module
Mounting
Rods
Wall Mount
Hole
In Jack
IN
OUT
Out Jack
Out of Sync LED
Card Edge
Connectors
Slot
Numbers
Wall Mount
Hole
Cable
Manager Slot
Using the expansion cable provided with each carrier, you can link up to three carriers.
From
Expansion
Carrier #1
T
4
21
O N
1 2 3 4
Control
Carrier
RANSTALK
21
O N
5
6
4
CAUTION
USE ONLY
AT&T CABLE
P⁄N 847667896
IN
OUT
OUT OF SYNC
21
O N
1 2 3 4
Expansion
Carrier #1
T
RANSTALK
21
O N
5
6
4
CAUTION
USE ONLY
AT&T CABLE
P⁄N 847667896
IN
OUT
OUT OF SYNC
21
O N
1 2 3 4
T
RANSTALK
21
O N
5
6
Expansion
Carrier #2
Rear
Exit Slots
CAUTION
USE ONLY
AT&T CABLE
P⁄N 847667896
IN
OUT
OUT OF SYNC
2-8
Installing the MDW 9030P Pocketphone
Positioning a Radio Module or Carrier(s)Positioning a Radio Module or Carrier(s)
Positioning a Radio Module or Carrier(s)
Positioning a Radio Module or Carrier(s)Positioning a Radio Module or Carrier(s)
Each of your handsets and its corresponding radio module operates within a single zone of
coverage:
Approximately
Approximately
500 to 900 feet in a
500 to 900 feet in a
typical office building;
typical office building;
up to 1200 feet in
up to 1200 feet in
an unobstructed
an unobstructed
environment
environment
POWER
Single Radio Module,
RADIO
Single Radio Module,
PASS
Single Carrier, or
Single Carrier, or
Multiple Carriers
Multiple Carriers
The range depends on your particular operating environment. For indoor use, walls between
the handset and the radio module will reduce the phone’s range. Avoid concentrations of
structural metal, such as steel and aluminum, and reinforced concrete.
IMPORTANT:IMPORTANT:
IMPORTANT:
IMPORTANT:IMPORTANT:
The MDW 9030P Pocketphone has a built-in testing feature that you can use before final
installation to help determine proper placement of the radio module. To perform the
tests, all you need is an electrical outlet for the radio module and a charged battery
pack in the handset (you do not need a communications system switch/control unit).
The tests are described in “Wireless Test Mode” later in this chapter.
General Positioning RulesGeneral Positioning Rules
General Positioning Rules
General Positioning RulesGeneral Positioning Rules
Failure to observe the following rules regarding location and use will result in poor
performance of your MDW 9030P Pocketphone.
■
Position the radio module or carrier(s) in a central location, relative to the handset(s) usage
area, leaving at least 6 feet (1.8 m) between the radio module or carrier(s) and the communications system switch/control unit or other wired phones. If your switch/control unit is
located in a remote location, you may have to run a telephone line cord from your switch/
control unit to the centrally positioned radio module or carrier(s). The line cord maximum
length is 1,000 feet (333 m) of 26-gauge cable.
■
The radio module or carrier(s) should be placed high on the wall for optimum voice
quality and range. Allow 6–12 inches (15.2–30.5 cm) of space between the top of the
antenna on the radio modules and the ceiling.
■
The radio module or carrier(s) should never be installed above a drop, suspended
ceiling.
Installing the MDW 9030P Pocketphone
2-9
■
The radio module or carrier(s) should not be within 3 feet (.9 m) of any large metal
object, and should not have metal objects in the line of sight to the operating area of the
handset.
■
The radio module or carrier(s) should not be within 6 feet (1.8 m) of equipment with
microprocessors such as answering machines, personal computers, and fax
machines; control units, communications system switches, or other phones
(especially speakerphones); competing radio devices such as wireless bar-code
scanners; electromagnetic equipment such as electric motors; or electrical main
power feeds, junction boxes, circuit-breaker panels, fuse boxes, or 220-volt power
lines.
■
The radio module or carrier(s) should
not
share the same power line as equipment with
microprocessors such as answering machines, personal computers, and fax machines; or
electromagnetic equipment such as electric motors.
■
If your communications system uses an uninterruptible power supply, such as a backup
generator, you may want to connect the radio module or carrier(s) to that power supply.
Additional Rules for Installing a Single Radio Module OnlyAdditional Rules for Installing a Single Radio Module Only
Additional Rules for Installing a Single Radio Module Only
Additional Rules for Installing a Single Radio Module OnlyAdditional Rules for Installing a Single Radio Module Only
■
Installing a single radio module on a shelf or desk is not recommended, because it
greatly reduces the range and quality of the transmission.
■
Install a single radio module within 3 feet (0.9 m) of either side of, and within 6 to 8 feet
(1.8 to 2.4 m) above, a properly grounded 3-prong electrical outlet that is not controlled
by an on/off switch.
■
You can install a single radio module in a remote location using a telephone line cord to
connect the radio module to the communications system switch/control unit. IROBs
must be used for out-of-building installations.
CAUTION:
!
A radio module cannot be installed outdoors.
Additional Rules for Installing One or More CarriersAdditional Rules for Installing One or More Carriers
Additional Rules for Installing One or More Carriers
Additional Rules for Installing One or More CarriersAdditional Rules for Installing One or More Carriers
■
Install carrier(s) within 15 feet (5 m) of either side of, and within 6 to 8 feet (1.8 to
2.4 m) above, a properly grounded 3-prong electrical outlet that is not controlled by an
on/off switch.
■
Choose a location where handset users will not approach the carrier(s) within a
radius of 6 feet (1.8 m) for 1 or 2 carriers or 10 feet (3 m) for 3 carriers.
■
When installing multiple carriers:
– Install multiple carriers 1 foot (0.3 m) optimally to 4 feet (1.2 m) apart.
– Install multiple carriers on the same horizontal axis (do not install one carrier higher
or lower than another).
– Install the control carrier as the leftmost carrier, using only the expansion cables
provided.
– Slot 6 of a carrier that has another carrier to the right of it must always contain a
radio module to pass the synchronization signal to the next carrier.
CAUTION:
!
Carrier(s) cannot be installed outdoors.
Go to "Wireless T est Mode."
2-10
Installing the MDW 9030P Pocketphone
Wireless Test ModeWireless Test Mode
Wireless Test Mode
Wireless Test ModeWireless Test Mode
You can determine sound clarity, signal strength, and voice quality using Wireless Test Mode.
You should use Wireless Test Mode to help you locate the best place to install the radio
module(s) to optimize the performance of your MDW 9030P Pocketphone. Repeat the tests
several times, with the radio module positioned in a different location each time.
By performing the tests as you walk around the area in which the handset will be used, you can
determine the handset’s range and the voice quality throughout the area of coverage. To perform
the tests, all you need is an electrical outlet for the radio module and a charged battery
pack in the handset. You can perform the tests multiple times and in any order; and you
can exit at any time by pressing O.
NOTE:NOTE:
NOTE:
NOTE:NOTE:
Ignore anything that displays if you press 4 or 5 while in Wireless Test Mode. These
displays are for Lucent Technologies technicians’ use only.
1. Make sure the handset is turned off.
2. Press and hold the Select button (") for three seconds.
3. While still holding " , press O.
The handset beeps twice, and the display shows the handset settings, indicating you
are in Local Mode. (While in Local Mode, the MDW 9030P can still receive notification
of incoming calls.)
4. Press "W" (9) to enter Wireless Test Mode.
WIRELESS TEST appears on the top line of the handset display.
ON
The handset beeps twice and vibrates, then you hear a simulated dial tone. This dial
tone continues until you exit Wireless Test Mode. While in this mode, the MDW 9030P
cannot make or receive calls.
5. To determine sound clarity, listen to the simulated dial tone as you walk around.
A clear, steady tone indicates good sound clarity.
6. To determine signal strength, press 1.
The display shows the signal strength (SIG) for both the handset (HS) and the base (B)
(the radio module) at the moment that 1 was pressed, using a number from 1 to 10, as
shown in the following display.
ON
Installing the MDW 9030P Pocketphone
2-11
The higher the number, the stronger the signal, as shown in the following table. You
can press 1 again to show a subsequent signal-strength reading. Each time you
press 1, you get a new reading.
Display NumberDisplay Number
Display Number
Display NumberDisplay Number
10 Strong
9 Strong
8 Strong
7 Very good
6 Very good
5 Good
4 Good to Fair
3 Fair
2 Near end of range
1 Near end of range/loss of link
Signal Strength IsSignal Strength Is
Signal Strength Is
Signal Strength IsSignal Strength Is
7. To determine voice quality, press 2.
The display shows the voice quality (QUAL) for both the handset (HS) and the base (B)
(the radio module) using a number from 1 to 10, as shown in the following display.
ON
The higher the number, the better the voice quality, as shown in the table below. A low
number may indicate potential interfering devices (such as another radio transmitter) in
the area. You can press 2 again to show a subsequent voice-quality reading. Each
time you press 2, you get a new reading.
Display NumberDisplay Number
Display Number
Display NumberDisplay Number
8. To exit Wireless Test Mode and Local Mode, press O.
2-12
Installing the MDW 9030P Pocketphone
Voice Quality IsVoice Quality Is
Voice Quality Is
Voice Quality IsVoice Quality Is
10 Very good
9 Very good/almost error free
8 Errors, but not noticeable in
7 Errors, but not noticeable in
6 Noticeable noise
5 Noticeable noise
4 Noisy but intelligible speech
3 Noisy but intelligible speech
2 Garbled speech
1 Unintelligible speech
normal speech
normal speech
Go to one of the following sections:
■
If installing one MDW 9030P Pocketphone, go to “Installing a Single Radio
Module.”
■
Otherwise, go to “Setting the Power Level.”
Installing a Single Radio ModuleInstalling a Single Radio Module
Installing a Single Radio Module
Installing a Single Radio ModuleInstalling a Single Radio Module
■
Install high on wall, leaving 6–12 inches (15.2–30.5 cm) between antenna and ceiling
■
See “Key Components” earlier in this chapter for additional picture detail
Perform the tests described in "Wireless Test Mode" earlier in this chapter to determine
the optimal placement of the radio module. To perform the tests, all you need is an
1
electrical outlet for the radio module and a charged battery pack in the handset.
Check to make sure the radio module’s power cord is unplugged from the wall outlet
before continuing.
2
Detach the rubber feet from the shipping card.
3
Apply them to marked areas on the underside
of the radio module.
4
Place the wall-mounting plate against the wall.
4
Choose a location backed by a wooden stud (if
unavailable, use toggle bolts instead of the supplied
wood screws). Lightly tap a nail into the wall to start
holes. Then screw the plate flush to the wall. Place
the radio module over the plate, then slide it downward to lock it into place. (Note: Do not remove the
plastic cap covering the radio module’s card
edge.)
Installing the MDW 9030P Pocketphone
Screw
Holes
2-13
N
S
I
O
N
S
X
T
E
N
S
I
O
N
S
MUSIC
ON
HOLD
Insert one end of the telephone line cord into
5
an extension jack or terminal/station connector
on your communications system switch/control unit
(refer to your communications system manual for the
proper location).
Insert the radio module’s power cord into the
6
side of the radio module. Insert the other end of
the telephone line cord into the bottom of the radio
module.
PFT
L
I
N
PFT
E
L
S
I
N
PFT
E
L
PAGE
S
I
N
PFT
E
L
SMDR
S
I
N
PFT
E
L
S
I
N
206
MODULE
E
S
PFT
206
MODULE
PFT
PROCESSOR
E
MODULE
X
T
400
E
E
MODULE
X
N
T
S
400
VOL
E
MODULE
I
N
O
S
N
E
I
S
X
MUSIC
O
ON
T
HOLD
N
E
E
S
X
N
T
S
E
I
N
O
S
N
I
S
O
N
S
Radio
Module
POWER
RADIO
PASS
7
by an on/off switch.
!
Plug the power cord/AC adapter into a properly
grounded 3-prong wall outlet that is not controlled
CAUTION: Never connect or disconnect
the telephone line cord while the radio
module is plugged into the wall outlet.
Go to “Installation Self-Test.”
2-14
Installing the MDW 9030P Pocketphone
Setting the Power LevelSetting the Power Level
Setting the Power Level
Setting the Power LevelSetting the Power Level
If you are installing one or more carriers in a strip mall, high-rise office building, or similar
environment, the MDW 9030P Pocketphones may interfere with other wireless products in
use.
■
If this is the case, you may need to adjust the range of the carriers to prevent
overlapping with the other wireless products; follow the instructions in this section.
■
If this is not the case, skip this section and go to “Setting the Control/Expansion DIP
Switch.”
You may adjust the range by setting each carrier’s power DIP switch, located in Slot 2:
21
O N
21
O N
O N
Power
DIP Switch
1
1 2 3 4
Slot 2
5
Installing the MDW 9030P Pocketphone
2-15
Use a nonmetallic, pointed object to set each carrier’s DIP switch according to the
following table.
IMPORTANT:
You
must
set the DIP switch for all of the carriers to the same setting.
Desired Range (Approximate)
500 to 900 feet
(152 to 274 m)
300 to 500 feet
(91 to 152 m)
150 to 300 feet
(46 to 91 m)
100 to 150 feet
(31 to 46 m)
Power DIP Switch Settings
O NO N
O N
O N
Go to one of the following sections:
■
If installing multiple carriers, go to “Setting the Control/Expansion DIP Switch.”
■
Otherwise, go to “Installing a Single Carrier on a Shelf or Desk” or “Installing a
Single Carrier on a Wall.”
2-16
Installing the MDW 9030P Pocketphone
Setting the Control/Expansion DIP SwitchSetting the Control/Expansion DIP Switch
Setting the Control/Expansion DIP Switch
Setting the Control/Expansion DIP SwitchSetting the Control/Expansion DIP Switch
You must follow the instructions in this section if you are installing multiple carriers. Otherwise, skip to “Installing a Single Carrier on a Shelf or Desk” or “Installing a Single Carrier on
a Wall.”
If you are installing multiple carriers, you must designate one carrier (the leftmost carrier)
as the control carrier and the remaining carriers as expansion carriers. The control carrier
acts as the “lead” carrier—its transmit and receive patterns control the expansion carriers,
ensuring that all of the linked carriers function as a single system.
You set the control/expansion DIP switch, located in Slot 4, to configure the carrier:
21
O N
21
O N
O N
Control/Expansion
DIP Switch
1
1 2 3 4
Slot 4
5
Use a nonmetallic, pointed object to set each carrier’s DIP switch according to the following
table.
IMPORTANT:
Only one carrier (the leftmost carrier) can be the control carrier; the other carriers must be
expansion carriers.
To designate the carrier as a...
Use this setting for the DIP switch...
control carrier (one carrier only)
expansion carrier (one or two
additional carriers)
Go to “Installing Multiple Carriers.”
O N O N
Installing the MDW 9030P Pocketphone
2-17
Installing a Single Carrier on a Shelf or DeskInstalling a Single Carrier on a Shelf or Desk
Installing a Single Carrier on a Shelf or Desk
Installing a Single Carrier on a Shelf or DeskInstalling a Single Carrier on a Shelf or Desk
■
You will not receive optimum performance if unit is placed on a desk or low shelf
■
Install as high as possible, leaving 6–12 inches (15.2–30.5 cm) between antennas
and ceiling if on high shelf
■
Never install or remove a radio module from a carrier that is plugged into a wall
outlet (hot insertion)
■
See “Key Components” earlier in this chapter for additional picture detail
Perform the tests described in "Wireless Test
1
Mode" earlier in this chapter to determine the
optimal placement of the radio module. To perform
the tests, all you need is an electrical outlet for the
radio module and a charged battery pack in the
handset.
Check to make sure the carrier’s power cord is
2
unplugged from the wall outlet before continuing.
Remove the plastic cap covering each radio
3
module’s card edge before installing the radio
modules in the carrier.
Starting from the leftmost slot (#1), insert each
4
radio module into the carrier by hooking it onto
the radio module mounting rod. Slowly swing the radio
module's card edge into the card edge connector on
the back of the carrier.
2-18
Installing the MDW 9030P Pocketphone
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