Lucent Technologies 8528T User Manual
Integrated Services
Digital Network (ISDN)
8528T Voice Terminal
Feature Package 3
User’s Manual
555-021-776
Comcode 107964488
Issue 2
December 1996
WARRANTY
All terms and conditions specified in the owner’s agreement with Lucent
Technologies apply.
NOTICE
While reasonable efforts were made to ensure that the information in this
document was complete and accurate at the time of printing, Lucent
Technologies can assume no responsibility for any errors. Changes or
corrections to the information contained in this document may be incorporated
into future issues.
TO ORDER COPIES OF THIS DOCUMENT
Write: Lucent Technologies BCS Publications Center
P.O. Box 4100
Crawfordsville, IN 47933
Call: Voice 1 800 457-1235
International Voice 317 361-5353
Fax: Fax 1 800 457-1764
International Fax 317 361-5355
Order: Document No. 555-021-776
Issue 2, December 1996
DISCLAIMER
Intellectual property related to this product (including trademarks) and registered
to AT&T Corporation has been transferred to Lucent Technologies Incorporated.
Any references within this text to American Telephone and Telegraph Corporation
or AT&T should be interpreted as references to Lucent Technologies
Incorporated. The exception is cross-references to books published prior to
December 31, 1996, which retain their original AT&T titles.
HERITAGE
Lucent Technologies — formed as a result of AT&T’s planned restructuring —
designs, builds, and delivers a wide range of public and private networks,
communication systems and software, consumer and business telephone
systems, and microelectronics components. The world-renowned Bell
Laboratories is the research and development arm for the company.
THE “CE” MARK
The “CE” mark affixed to this equipment means that it conforms to the European
Union Electromagnetic Compatibility Directive (89/336/EEC) and the Low Voltage
Directive (73/23/EEC).
HEARING AID COMPATIBILITY
These voice terminals are Hearing Aid Compatible (“HAC”). In addition, some
units have an “HAC” label on them.
TRADEMARKS
DEFINITY and 5ESS are registered trademarks of Lucent Technologies.
Prepared by © 1996 Lucent Technologies
BCS Product Documentation Development All Rights Reserved
Middletown, NJ 07748-9972 Printed in USA
INTERFERENCE WARNING INFORMATION - Part 15 of FCC Rules
Federal Communications Commission (FCC) Rules require that you be
notified of the following:
This equipment has been tested and found to comply with the limits for a
Class A digital device, pursuant to Part 15 of the FCC Rules. These limits
are designed to provide reasonable protection against harmful interference in
a residential installation. This equipment generates, uses and can radiate
radio frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause interference to radio or television
reception, which can be determined by turning the equipment off and on, the
user is encouraged to try to correct the interference by one or more of the
following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that
to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
You may find the following booklet prepared by the Federal Communications
Commission helpful:
Problems.
Office, Washington, D.C. 20042, Stock No. 004-000-00345-4.
This booklet is available from the U.S. Government Printing
How to Identify and Resolve Radio-TV Interference
IMPORTANT SAFETY INSTRUCTIONS
Only the most careful attention has been devoted to quality standards in
the manufacture of your new telephone. Safety is a major factor in the
design of every set. But, safety is YOUR responsibility too.
Please read carefully the helpful tips listed below and on the next page.
These suggestions will enable you to take fullest advantage of your new
voice terminal. Then, retain these tips for later use.
When using your telephone equipment, the following safety precautions
should always be followed to reduce the risk of fire, electric shock, and
injury to persons.
d
Read and understand all instructions.
d
Follow all warnings and instructions marked on the telephone.
d
This telephone can be hazardous if immersed in water. To avoid the
possibility of electrical shock, do not use the telephone while you are
in the bathtub or shower, or when you are wet. If you accidentally
drop the telephone into water, do not retrieve the equipment until you
have first unplugged the line cord from the modular wall jack. Do not
reconnect the telephone until it has dried thoroughly.
d
Avoid using the telephone (other than the cordless type) during
electrical storms in your immediate area. There is a remote risk of
electric shock from lightning. Urgent calls should be brief. Even
though protective measures may have been installed to limit
electrical surges from entering your home or business, absolute
protection from lightning is impossible.
d
If you suspect a natural gas leak in the vicinity of the telephone,
report it immediately, but use a telephone away from the area in
question. The telephone’s electrical contacts could generate a tiny
spark. While unlikely, it is possible that this spark could ignite heavy
concentrations of gas.
d
Never push objects of any kind into the telephone through housing
slots since they may touch hazardous voltage points or short out
parts that could result in a risk of electric shock. Never spill liquid of
any kind on the telephone. If liquid is spilled, however, dry
immediately, and refer any service problems to qualified service
personnel.
d
To reduce the risk of electric shock, do not disassemble the
telephone. There are no user serviceable parts inside. Opening or
removing covers may expose you to hazardous voltages. Incorrect
reassembly can cause electric shock when the telephone is
subsequently used.
d
Slots and openings in the housing must not be blocked or covered.
The openings should never be blocked by placing the telephone on a
sofa, rug or other similar surface. This product should never be
placed near or over a radiator or heat register. This product should
not be placed in a built-in installation unless proper ventilation is
provided.
d
The telephone should be operated only from the type of power
source indicated on the marking label. If you are not sure of the type
of power supply being used, contact a qualified service person.
d
Do not allow anything to rest on the power cord. Do not locate this
product where the cord will be abused by persons walking on it.
d
Do not overload the AC wall outlets and extension cords as this can
result in risk of fire or electric shock.
d
Before cleaning, disconnect all cords from the telephone. Do not
use liquid cleaners or aerosol cleaners. Use a damp cloth for
cleaning.
d
Disconnect the cords on the telephone and refer servicing to qualified
service personnel when these conditions exist:
When the power supply cord or plug is damaged or frayed.
If liquid has been spilled into the product.
If the product has been exposed to rain or water.
If the telephone does not operate normally by following the
operating instructions. Do not attempt to adjust any other
controls since doing so may result in damage and will require
extensive work by a qualified technician to restore the product to
normal operation.
If the product has been dropped or the housing has been
damaged.
If the product exhibits a distinct change in performance.
SAVE THESE INSTRUCTIONS
When you see this warning symbol on the product, refer to the
instructions booklet packed with the product for information before
!
proceeding.
Contents
Introduction……………………………………………………………1
Organization of this Manual ………………………………………1
Conventions Used in this Manual…………………………………2
A Note on the Term, System Manager …………………………3
Your ISDN 8528T Voice Terminal …………………………………4
Feature Descriptions ………………………………………………8
Voice Features………………………………………………………8
Features Accessed with the Display and Softkeys………………9
Voice Features………………………………………………………11
Answering and Placing a Call ……………………………………11
Conference…………………………………………………………12
Drop…………………………………………………………………12
Hold…………………………………………………………………13
Message Retrieval ………………………………………………13
Mute ………………………………………………………………14
Redial (Last Number Dialed) ……………………………………14
Speakerphone and One-Way Speaker …………………………15
Transfer ……………………………………………………………17
Features Accessed with the Display and Softkeys……………18
Entering and Exiting Softkey Mode
(Using the Menu and the Exit Buttons) …………………………19
Using the Next, the Prev, and the Dir Buttons …………………20
Responding to Quit and Done……………………………………20
A Softkey Display Screen Flowchart ……………………………20
Setting the Clock …………………………………………………22
Setting the Speakerphone ………………………………………24
Adding, Editing, and Deleting a Number and Name
in the Directory ……………………………………………………26
Viewing a Directory Entry (and Placing a Call)…………………33
Using the Dir Button to Place a Call ……………………………35
Using the Call Log…………………………………………………36
Locking and Unlocking the Directory, Call Log,
and All Softkeys …………………………………………………54
Changing or Removing Your Password…………………………58
Choosing the Contrast Level for the Display……………………60
Selecting a Personalized Ring……………………………………62
Setting the Rate at Which You View
the Display Messages ……………………………………………64
Turning on or off Softkey Information Tones……………………66
Setting the Number of Names on the Directory Page…………68
Self-Test……………………………………………………………70
Tones and Their Meanings ………………………………………72
Voice Terminal Tones ……………………………………………72
Labeling and Installing the Designation Card
and the Telephone Number Card ………………………………72
Installation……………………………………………………………74
Contents of the 8528T Package…………………………………74
Connecting the 8528T to the System……………………………74
Desktop Installation ………………………………………………78
Attaching Adjunct Equipment ……………………………………80
Technical Description ……………………………………………81
Introduction
The Lucent 8528T voice terminal can be added to your Integrated
Services Digital Network (ISDN) communications system. In order to
provide you with excellent quality and reliability, Lucent designed this
new voice terminal with the latest advances in telecommunications
technology.
The 8528T voice terminal offers 28 call appearances, Mute, Redial,
Conference, Drop, Transfer, and Hold buttons, a Speakerphone which
can also be optioned as a listen-only Speaker, a Volume control, and an
Adjunct jack for adjunct equipment such as a headset adapter — all that
you will need for easy and efficient call-handling. Four softkeys (the
keys with arrows printed on them) and four display control buttons
located below a 2-line by 24-character liquid crystal display can be used
to access such features as a personal Directory, a Call Log which lists
the most recent incoming and outgoing calls, and a personalized ringing
pattern for the voice terminal.
The following features have been included for the
hearing and visually impaired person:
Two small bars have been placed on the 5 dial
pad key;
The rate at which the display messages appear
on your screen can be set at Slow, Medium, or
Fast;
Confirmation and error tones;
Compatibility with inductively coupled hearing
aids.
ORGANIZATION OF THIS MANUAL
This manual is arranged into the following sections:
d
Your ISDN 8528T Voice Terminal — shows the top and bottom
views of the 8528T and explains its features.
d
Feature Descriptions — lists the voice features and the features
that can be accessed with the softkeys, tells what each feature does,
and suggests how you might use it.
d
Voice Features — gives step-by-step procedures on using voice
features.
1
d
Features Accessed with the Display and Softkeys — describes
the softkeys and how to use them to access features such as setting
up and using a personal Directory of frequently called numbers and
viewing a Call Log of incoming and outgoing calls.
d
Tones and Their Meaning — lists and describes the various voice
terminal tones.
d
Labeling and Installing the Designation Card — explains how to
remove and label the designation card.
d
Installation — gives brief step-by-step procedures for connecting
your voice terminal to the system, desktop installation such as
connecting the handset and the line cord, and, if appropriate,
attaching adjunct equipment.
d
Technical Description — provides information on the technical
aspects of the 8528T voice terminal.
CONVENTIONS USED IN THIS MANUAL
bbbbbbb
A rectangular box containing a feature name, such as
represents any button having a feature assigned to it, with a
corresponding feature name label.
A 2-line screen, such as
Redial
cbbbbbbbc
bbbbbbbbbbbbbbbbbbbbbbbb
c
Directory CallLog Option
c
c
MENU >
c
c
cbbbbbbbbbbbbbbbbbbbbbbbb
,
bbbbbb
Menu
represents the display that is shown when you press the
control button. The second line of the display lists the features you can
access by using the four softkeys (the buttons labeled with arrows).
2
cbbbbbbc
display
A NOTE ON THE TERM, ´´SYSTEM MANAGER´´
In this manual it is often suggested that you refer to your System
Manager for more information. The System Manager may also be called
the
System Administrator
Manager
. For handy reference, use the space below to write your
or, possibly, the
Telecommunications
System Manager’s name, room number, and extension.
Name ________________________________________
Room _______________________ Extension ________
3
Your ISDN 8528T Voice Terminal
Before you begin using your ISDN 8528T voice terminal, familiarize
yourself with the voice terminal features, lights, jacks, and other
components that are available to you. To help you do this, Figure 1
below and Figure 2, which appears later in this section, show you the
top and bottom views of the 8528T voice terminal.
bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb
c
ISDN 8528T
c
c
Handset
Display
c
c
Telephone
c
number
card
c
c
c
c
c
c
c
a
b
c
d
e
f
g
Volume
Mute Redial
Speaker Exit
Conf Drop
Transfer Hold
h
i
j
k
j
m
n
Dir
NextPrevMenu
o
p
q
r
s
t
u
ABC DEF
1
23
MNOJKLGHI
456
PQRS TUV WXYZ
78
*
9
Oper
#
O
v
w
x
y
z
A
B
Message
4 Softkeys
4 Display
control buttons
28 Call
appearance/
feature buttons
Message light
Dial pad
c
c
c
c
Volume control button
c
c
c
Speaker button
Conference button
Transfer button
Mute button
Redial button
Exit button
Drop button
Hold button
c
c
FIGURE 1 8528T Voice Terminal (Top View)
c
c
c
c
c
c
c
c
c
c
c
c
c
c
c
c
c
c
c
c
c
cbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb
4
The 8528T voice terminal components pictured in Figure 1, the top view,
are described below and on the next page. For your convenience, they
are listed alphabetically.
Call appearance/feature buttons
These 28 buttons are devoted
either
to
handling incoming and outgoing calls (call appearances) and are labeled
with the telephone number or extension
or
they can be used as feature
buttons to access voice features such as Call Forward or Send All Calls;
these are labeled with the feature name. Each of these 28 call
appearance/feature buttons has a red light, which indicates the
line
and a green light which indicates the
NOTE: These buttons are arranged in four columns. The first column is
status of that line or feature
selected
.
labeled a through g; the second column is labeled h through n; the third
column is labeled o through u; the last column is labeled v through z and
A and B.
Conference button
For setting up conference calls with an additional
party. Conference calls include you and two other parties.
Designation card
For noting the call appearance telephone number or
extension or feature that the button can access.
Dial pad
and accessing features. The letters, ‘‘Q’’ and ‘‘Z,’’ have been added
to the
the
The standard 12-button pad for dialing telephone numbers
and
bb b
9
dial pad keys for entering Directory names, and
cbbbc
bbb
7
cbbbc
bb b
5
button on your dial pad has raised bars for visually-impaired
cbbbc
users.
bbbbbb
Menu
Display control buttons
d
d
d
bbbbbbb
bbbb
Dir
cbbbbc
Prev
,
cbbbbbbbc
bbbbbb
Menu
The
cbbbbbbc
bbbb
Dir
The
entries in order to place a call.
The
(Directory) button allows you to quickly access Directory
cbbbbc
bbbbbbb
Prev
cbbbbbbbc
bbbbbbb
, and
Next
cbbbbbbbc
button is used to access the main softkey menu.
bbbbbbb
Next
and
cbbbbbbbc
These four buttons are labeled
cbbbbbbc
.
buttons can be used to help you go back
,
and forth through menu options, to search for an entry in your
Directory, and to view entries in your Call Log.
Drop button
For disconnecting from a call or dropping the last party
added to a conference call.
Exit button
For exiting a display feature and returning to normal
call-handling mode.
5
Handset
receiver.)
For placing and answering calls (often people call it the
Hold button
Message light
A red button, for putting a voice call on hold.
A red light which goes on steadily when a message has
been left for you. See your System Manager for instructions regarding
your local message retrieval procedures.
Mute button
For turning off (and then back on again) the microphone of
the handset or the speakerphone so the other person on the call cannot
hear you.
Redial button
For automatically redialing the last number that you dialed
from the dial pad.
Softkeys
arrows (
The four buttons located below the display and labeled with
), correspond to words on the display screen. Softkeys
are used along with display control keys to access or create a personal
Directory of frequently-called numbers, a Call Log of the most recent
incoming and outgoing calls, and such features as selecting a
personalized ringing pattern, doing a self-test of your voice terminal, and
setting the speakerphone and the clock.
Speaker button
For turning on and off the speakerphone or the
listen-only speaker.
Telephone number card
For noting the area code and telephone number
of your voice terminal.
Transfer button
For transferring a call to another voice terminal.
Volume control button
When on a call, used to increase or decrease the
receive volume of the handset or speakerphone. When you are not on a
call, the Volume control button is used to increase or decrease the
volume of the ringer and the tones.
6
bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb
c
c
Routing Line
channel jack
c
c
c
c
c
c
c
c
c
c
c
c
c
c
Adjunct
Handset
c
Handset cord
routing channeljackjack
c
FIGURE 2 8528T Voice Terminal (Bottom View)
c
c
c
c
c
c
c
c
c
c
c
c
c
c
c
c
c
cbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb
The various components which appear on the bottom of the 8528T voice
terminal are shown in Figure 2 and listed and explained below.
Adjunct jack
adaptor, or other adjunct equipment. The jack is labeled ‘‘ADJUNCT.’’
WARNING: Do not insert the handset cord into the ‘‘ADJUNCT’’ jack. It
will cause equipment damage.
Handset jack
terminal. The jack is labeled
Line jack
jack is labeled ‘‘LINE.’’
Routing channels
cord, if applicable) through the appropriate routing channel. See the
section titled Installation. Be sure that you plug each cord into the
correct jack.
Used for connecting an external speakerphone, a headset
Used for connecting the handset cord to your voice
Used for connecting the line cord to your voice terminal. The
Thread the line cord and handset cord (and adjunct
.
7
Feature Descriptions
Here are brief descriptions of the voice features and the features
accessed with the softkeys, including what each one does and how you
might want to use it.
VOICE FEATURES
Conference
Allows you to add an additional party to a call so that you
can conduct a conversation with more than one party. Use to set up
time-saving conferences, or to spontaneously include a party important
to a discussion.
Drop
Disconnects you from a call without requiring you to hang up the
handset or press the switchhook. Use this feature whenever you wish to
get dial tone to place another call without having to hang up. Can also be
used with the Conference feature to disconnect the last party added.
Hold
Temporarily disconnects you from a call, holding it until you can
return to it. While a call is on hold, you can place another call, activate
another feature, answer a waiting call, or leave your voice terminal to
perform another task. Use when you have a call that you don’t wish to
drop, but for which you have to interrupt briefly to do something else.
Message Retrieval
Your Message light goes on to let you know that a
caller has left a message. Follow your System’s message retrieval
procedures to get your message.
Mute
Turns off the microphone associated with the handset or the
speakerphone, whichever is currently active. Use when you want to
confer with someone in the room with you, but you do not want the other
party on the call to hear your conversation. (You are still able to hear the
person on the call.)
Redial (Last Number Dialed)
Automatically redials the last number you
dialed manually from the dial pad, either an extension or an outside
number. Use to save time in redialing a busy or unanswered number.
Speakerphone
or
the Speakerphone (listen and talk) function
Your voice terminal has either the Speaker (listen-only)
or
it may have neither.
Check with the System Manager to see how your voice terminal is set.
The
One-Way Speaker
voice features without lifting the handset. (Press
feature allows you to place calls or access other
bbbbbbbb
Speaker
cbbbbbbbbc
.) However, in
order to speak to the other party, you must use the handset (the speaker
will turn off). Use with feature activities that require
listening only
, such
as dialing or monitoring calls when you have been placed on hold.
8
The
Speakerphone
access other voice features without lifting the handset.
(Press
bbbbbbbb
Speaker
cbbbbbbbbc
feature allows you to place and answer calls or
.) You may use the softkeys on the voice terminal to set
or reset the speakerphone. When you set the built-in speakerphone, it
performs a test of the surrounding environment and adjusts itself for
optimal performance. (See the description of ‘‘Reset Speakerphone’’
later in this section.) Use the built-in speakerphone any time you prefer
hands-free communications, both speaking and listening, or for group
conference situations.
Transfer
Transfers a call from your voice terminal to another extension.
Use when your caller needs to speak further with someone else.
FEATURES ACCESSED WITH THE DISPLAY AND SOFTKEYS
The following features can be accessed using the four softkeys located
below the display.
Call Log
The Call Log is initially set to list the 10 most recent incoming
unanswered calls only. An option is provided so that you may also
choose to access the 10 most recent answered calls, and the 10 most
recent outgoing calls placed from your voice terminal. Use to check on
calls that you missed (the unanswered calls) and to remind you of those
calls that you answered or placed most recently. You may also activate
the feature which allows you to automatically call back callers from the
incoming Call Log or automatically add those callers to your personal
Directory.
Clock
Contrast
For setting the date and time on your voice terminal display.
Change the contrast level of your display so that the letters or
numbers are darker or lighter against the background of the screen.
Directory
extensions or outside numbers and the names of the associated party.
Use
Used to create and edit a personal Directory of up to 30
bbbb
Dir
to quickly dial a call. Use as a handy place to store numbers
cbbbbc
you frequently call.
bbbb
Dir
Dir Button
When you press
followed by a softkey button
cbbbbc
associated with a specific Directory entry, a call is immediately placed to
the telephone number associated with that Directory entry. The phone
number appears on the display screen as it dials.
Exit button
Exits a display feature and returns the voice terminal display
to normal call-handling mode.
9
Lock
Allows you to lock your Directory so that no one can make
unauthorized changes in it; lock your Call Log so that no one else can
view your Call Log entries; lock all of the softkeys so that no one can
view or change any of the features accessed by the softkeys.
Number of Names (on a Directory Page)
names
or
three names + Quit on the second line of an individual
Allows you to view
either
four
Directory page. If you choose to have four names on the Directory
screen at one time, you can leave the Directory or cancel calling a name
in your Directory only by pressing
bbbbb
Exit
(rather than using the softkey
cbbbbbc
Quit).
Personalized Ring
Allows you to select your own personalized ringing
pattern from among eight available patterns. Use to distinguish your
voice terminal’s ring from that of other nearby voice terminals.
Screen Timing (Rate at which the Display Message is Shown)
Allows you
to set the length of time the display message remains on the screen.
There are three rates: Slow, Medium, and Fast.
Self-Test
Performs a diagnostic test of your voice terminal including the
lights, ringer, dial pad keys, and display.
NOTE: When you perform a self-test of the voice terminal, it clears the
contents of the Call Log and the last number dialed from Redial, and
returns the volume control to the default setting.
Set Speakerphone
When you set the built-in speakerphone, it performs
a test of the surrounding environment and adjusts itself for optimal
performance.
Tones
A confirmation tone (sequential low and high tones) is provided
to let you know a selection has been accepted; an error tone (one beep)
alerts you that you made a mistake in your softkey entries. You may
choose to turn these softkey information tones on or off.
10
Voice Features
The procedures which follow give short, step-by-step instructions for
using each feature. For your convenience, the features are listed
alphabetically. Unless otherwise noted, the calling procedure assumes
that the handset is off-hook.
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ANSWERING AND PLACING A CALL
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To answer a call
1 Lift the handset.
d
The green light (below the red light) goes on steadily at the
selected call appearance button.
NOTE: If you are not connected immediately, press the call
appearance button next to the flashing green light.
To place a call
1 Lift the handset, or press
d
The green (below the red light) goes on steadily at the selected
bbbbbb
Spkr
cbbbbbbc
.
call appearance button.
2 Listen for the dial tone and dial the number you want to call.
To end (or drop) a call
1 Hang up the handset or press
NOTE: If you use
bbbbbb
Drop
cbbbbbbc
bbbbbb
Drop
cbbbbbbc
, you will hear a dial tone and your voice
terminal is ready for another call.
To adjust the receive volume of the handset, the speakerphone, or
the listen-only speaker
1 While on a call,
to raise the volume, press the right half of the Volume control button
labeled
to lower the volume, press the left half of the Volume control button
labeled
;
.
11
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CONFERENCE
aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa
To add another party to a call
1 While on a call, press
d
The current call is placed on hold.
d
The red Conference light flutters.
NOTE: If an idle call appearance button is not automatically
bbbbbb
Conf
to add the next party.
cbbbbbbc
selected, press one yourself.
2 Listen for the dial tone, and dial the number of the next party.
3 Press
To drop a party from a conference call
1 Press
bbbbbb
Conf
after the next party answers.
cbbbbbbc
d
The red Conference light goes off.
d
All parties are now connected.
bbbbbb
Drop
.
cbbbbbbc
d
The last party you added is dropped.
aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa
DROP
aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa
To disconnect from a 2-person call and obtain dial tone without
hanging up
1 Press
bbbbbb
Drop
.
cbbbbbbc
d
Listen for dial tone.
NOTE: Pressing
bbbbbb
Drop
will also disconnect the last party added to a
cbbbbbbc
conference call. See the procedures for the Conference feature in
this section.
12
aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa
HOLD
aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa
To put a call on hold while you answer another call
NOTE: The green light is flashing beside the call appearance button of
the incoming call.
1 Press
bbbbbb
Hold
.
cbbbbbbc
d
The red light goes off, and the green light flutters (next to the call
appearance button of the held call).
2 Press the call appearance button of the second call.
d
The red light goes on, and the green light goes on steadily.
d
You are connected to the second call.
NOTE: If you put a conference call on hold, the other parties remain
connected.
To return to the held call
1 Press the call appearance button next to the held call.
d
The red light goes on, and the green light goes on steadily (next
to the call appearance button of the previously held call).
d
You are connected to the held call.
aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa
MESSAGE RETRIEVAL
aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa
See your System Manager for instructions regarding the message
retrieval procedures for your system.
13
aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa
MUTE
aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa
To turn off the microphone associated with the handset or the
speakerphone so the other party cannot hear you
1 While on a call, press
d
The red Mute light goes on.
d
The other party cannot hear your conversation, but you can hear
bbbbbb
Mute
cbbbbbbc
.
the other party.
To turn on the microphone associated with the handset or
speakerphone again, so the other party can hear you again
1 Press
bbbbbb
Mute
again.
cbbbbbbc
d
The red Mute light goes off.
d
You can resume your conversation with the other party.
aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa
REDIAL (LAST NUMBER DIALED)
aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa
To automatically redial the last number you dialed manually (this
can be an extension, outside number, or trunk/feature code)
NOTE: The 8528T voice terminal redials a number consisting of up to
37 digits.
1 Lift the handset.
2 Listen for the dial tone, and press
d
The last number you dialed (from the dial pad) is automatically
bbbbbbb
Redial
cbbbbbbbc
.
redialed.
3 Wait for the called party to answer.
14
aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa
SPEAKERPHONE AND ONE-WAY SPEAKER
aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa
NOTE: Your voice terminal is set for the One-Way Speaker (listen-only)
or
for the Speakerphone (listen and speak) function
or
for neither.
Check with your System Manager to see how your voice terminal is set.
For directions on setting or resetting your speakerphone for optimal
performance, see ‘‘Setting The Speakerphone’’ in the next section
Features Accessed with the Display and Softkeys.
One-Way Speaker
Use the following procedures if your voice terminal is set for the
One-Way Speaker (listen only) feature.
To place/answer a call without lifting the handset or to use the
one-way speaker with any listening-only feature
1 Press
bbbbbbbb
Speaker
cbbbbbbbbc
d
The red light next to
.
bbbbbbbb
Speaker
cbbbbbbbbc
and the red light next to
bbbbbb
Mute
cbbbbbbc
go on.
2 Place or answer the call or access a selected feature.
3 If you are placing a call, dial the telephone number.
4 Adjust speaker volume, if necessary.
d
To raise the volume, press the right half of the Volume control
button labeled
to lower the volume, press the left half of the Volume control
button labeled
5 When the other person answers, pick up the handset to talk.
6 Press
bbbbbbbb
Speaker
cbbbbbbbbc
d
The red light next to
;
.
to hang up.
bbbbbbbb
cbbbbbbbbc
Speaker
and the red light next to
bbbbbb
Mute
cbbbbbbc
go off.
To activate the speaker while using the handset
1 Press
bbbbbbbb
Speaker
cbbbbbbbbc
d
The red light next to
.
bbbbbbbb
Speaker
cbbbbbbbbc
go on.
d
The speaker is active, and the handset is turned off.
2 Hang up handset.
and the red light next to
15
bbbbbb
Mute
cbbbbbbc
NOTE: If you want to speak to the other party, you must pick up the
handset (which turns off the speaker).
Speakerphone
Use the following procedures if your voice terminal is set for the
Speakerphone (listen and speak) feature.
NOTE: If your voice terminal is set for the Speakerphone feature, you
can adjust the speakerphone to the surrounding room acoustics to
provide optimal performance. Use the directions in ‘‘Setting the
Speakerphone’’ in the section titled Features Accessed with the
Display and Softkeys.
To place/answer a call without lifting the handset or to use the
speakerphone with any voice feature
1 Press
2 Place or answer the call or access a selected feature.
3 If you are placing a call, dial the telephone number.
4 Adjust the speakerphone volume if necessary.
5 Press
bbbbbbbb
Speaker
cbbbbbbbbc
d
The red light next to
d
To raise the volume, press the right half of the Volume control
button labeled
to lower the volume, press the left half of the Volume control
button labeled
bbbbbbbb
Speaker
cbbbbbbbbc
d
The red light next to
.
bbbbbbbb
cbbbbbbbbc
;
.
to hang up.
bbbbbbbb
cbbbbbbbbc
Speaker
Speaker
goes on.
goes off.
To prevent the other party from hearing you
NOTE: If the Speakerphone feature is not active, the Mute feature turns
off the microphone associated with the handset (not the speakerphone).
1 Press
2 Press
bbbbbb
Mute
.
cbbbbbbc
d
The red light goes on and the other party cannot hear you.
bbbbbb
Mute
again to resume talking to other party.
cbbbbbbc
d
The red light goes off and the other party can hear you again.
16
Speakerphone (Continued)
To change from speakerphone to handset
1 Lift handset and talk.
d
The red light next to
bbbbbbbb
Speaker
cbbbbbbbbc
goes off.
To change from handset to speakerphone
1 Press
2 Hang up the handset.
bbbbbbbb
Speaker
cbbbbbbbbc
d
The red light next to
d
The speaker is active, and the handset is turned off.
.
bbbbbbbb
Speaker
cbbbbbbbbc
goes on.
aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa
TRANSFER
aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa
To send a call to another extension
1 Press
2 Listen for dial tone.
3 Dial the number that the call is to be transferred to (third party).
bbbbbbbb
Transfer
cbbbbbbbbc
d
The present call is put on hold.
d
The red Transfer light flutters.
d
Remain on the line and announce the call when the third party
.
answers.
NOTE: If the number of the third party is busy or there is no answer,
press the call appearance button next to the fluttering green light to
disconnect the incomplete call and to return to the call on hold.
bbbbbbbb
4 Press
d
d
5 Hang up.
NOTE: To prevent a transfer call from disconnecting, complete the
Transfer
cbbbbbbbbc
The party on hold is transferred to the third party.
Your voice terminal is released from the call.
again.
transfer process before entering into another action, such as
answering another call.
17
Features Accessed with the Display and
Softkeys
The softkeys are the four keys labeled with arrows (
directly below the display. Figure 3 shows the softkeys in relation to the
display above the softkeys and the display control buttons below them.
) located
bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb
c
c
Display
c
c
ISDN 8528T
c
c
c
c
c
NextPrevMenu Dir
c
c
c
Softkeys
Display control buttons
c
FIGURE 3 The 8528T Voice Terminal Display, Softkeys, and Display Control Buttons
You can use the softkeys and display control buttons to access the
following features:
d
Setting the clock;
d
Setting the speakerphone;
d
Adding, editing, and deleting the numbers and associated names in
the voice terminal Directory;
d
Viewing a Directory entry and then placing a call to the number
currently shown on the display screen;
d
Using the
your Directory;
d
Using the Call Log to view incoming and/or outgoing calls, and
returning calls, if desired, to names and numbers listed in the
incoming Call Log;
d
Locking and unlocking the Directory, Call Log, and all softkey
functions;
bbbb
Dir
button to quickly place a call to a number located in
cbbbbc
c
c
c
c
c
c
c
c
c
c
c
c
cbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb
18
d
Changing or removing your password;
d
Selecting the contrast level for the display;
d
Selecting a personalized ringing pattern;
d
Setting the rate at which the display messages are shown on the
screen;
d
Adding confirmation or error tones to display messages;
d
Setting the number of names on a Directory page.
d
Initiating a self-test of the voice terminal’s lights, ringer, buttons, and
dial pad keys;
ENTERING AND EXITING SOFTKEY MODE
(USING THE MENU AND THE EXIT BUTTONS)
bbbbbb
Menu
You can begin to use the softkeys by pressing the
Main Menu screen that you see looks like this:
cbbbbbbc
button. The
bbbbbbbbbbbbbbbbbbbbbbbb
c
Directory CallLog Option
c
c
Notice that the first line of the menu is fully capitalized, so that you know
the feature that you are responding to. The second line of the voice
terminal display shows the menu choices that you can select. To access
any of the choices, you must press the softkey below that menu choice.
For example, by using the menu above, you can enter your Directory by
pressing the leftmost softkey, the one under Directory. To access the
voice terminal Call Log, you would press the softkey below CallLog. To
view other softkey options, press the softkey below Option.
NOTE: If you press
screen, you will exit Softkey mode.
If you are at any other screen, pressing
and return you to the Main Menu.
There are also ‘‘timed’’ informative screens which appear for only a few
seconds. You do not need to respond to these screens. (If you press
any of the softkeys during one of these timed messages, the display
advances to the next message.)
bbbbb
Exit
Press
functions in progress, and return to normal call-handling mode.
at any time to exit softkey mode, abandon any softkey
cbbbbbc
MENU >
bbbbbb
Menu
cbbbbbbc
while the Main Menu is on your display
bbbbbb
Menu
cbbbbbbc
c
c
cbbbbbbbbbbbbbbbbbbbbbbbb
will abandon any action
19
USING THE NEXT, THE PREV, AND THE DIR BUTTONS
If there is a ‘‘>’’ at the top right of the screen, you can press the
button to see the next set of menu selections. If there is a ‘‘<’’ at the top
left of the screen, you can press the
screen on that level.
Use the
bbbb
Dir
button to enter your Directory in order to quickly place a
cbbbbc
bbbbbbb
Prev
cbbbbbbbc
button to move back a
bbbbbbb
Next
cbbbbbbbc
call.
RESPONDING TO QUIT AND DONE
When you see Quit on the second line of the display, it means that
you have the option of abandoning the action you have begun.
Press the softkey below Quit if you do not want to respond to the
options on the screen.
When you see Done on the second line of the display, it means that
you have already entered information or accessed a feature.
Pressing the softkey below Done will confirm your action and allow
you to move on to the next screen.
NOTE: In most of the display messages shown in this section, Done
appears in the right lower corner, rather than Quit. Remember that if
Quit is not available, you can always press
bbbbb
Exit
cbbbbbc
to abandon.
A SOFTKEY DISPLAY SCREEN FLOWCHART
You may wish to review the display screen flowchart in Figure 4 before
you begin using the softkey features. You may also want to return to the
flowchart if you forget what a feature does or its relation to the Main
Menu screen.
20
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