Using PARTNER
®
Voice Messaging
585-322-705
Comcode 108520131
Issue 1
June 2000
This booklet contains instructions for using the PARTNER
Voice Messaging system Release 2.0, Release 3.0, and later.
Logging In
1. Do one of the following:
• If you are at an internal extension, call PARTNER
Voice Messaging by pressing or a
programmed button.
• If you are at an external telephone, call in on a
line answered by the PARTNER Voice Messaging
and press when you hear the greeting.
2. Do one of the following:
• If you are at your own extension, press .
• If you are at another telephone, enter your
extension number and press .
3. Enter your password and press .
Getting Started
Note: Until you change it, the default password
is 1234. Press and follow the prompts to
change your password.
Options
After you have logged in, you can choose any of the
following options:
** Available only with Release 3.0 or later.
** Available only with Release 3.0 (R3L) or later.
Consult your System Manager.
Getting Started
Press: To:
Get messages.
Change personal greeting.
Change password.
Change Call Answer Mode. *
Transfer to another extension.
Return to login prompt.**
Hints:
• To delete a message, press .
• To rewind five seconds and replay a message
that you are listening to, press .*
• To fast forward (skip ahead) five seconds in a
message, press .*
• To return to the mailbox activity menu, press
.
• To return to the login prompt after leaving a
message, press .**
Listening to Messages
1. Log into PARTNER Voice Messaging.
2. Press to get messages.
The header plays.
3. Do one of the following:
• Press to play the message. (New messages play
before old messages in the order in which they
were received.)
• Press to skip the message. (The message will
remain as "new" until you listen to the body of
the message.)
4. After the message plays, do any of the following:
• Press to replay the current message header.
Go back to Step 3.
• Press to replay the current message.
Repeat Step 4.
• Press to delete the message. Go back
to Step 3.
• Press to skip the message and go to the next
message header. Go back to Step 3.
Your Messages
Note: While the message plays, you can press
to rewind five seconds and play, or press
to fast forward five seconds and play (Release
3.0 or later).
Note: If you press after listening only to
the message header of a new message, the
message remains as a new message. If you
listen to all or part of the message and do not
delete it, the message is saved in your mailbox
as an old message.
Using Dial Code/Button Features
Call PARTNER Voice
Messaging
or programmed
Voice Mail Auto Dial button
Turn voice mail coverage on
and off
Programmed VMS Cover
button
Transfer callers to another
subscriber's mailbox
or programmed
Voice Mailbox Transfer
button, then dial the
extension number
Send calls to your mailbox
without ringing your
extension first
Programmed DND button
(and VMS cover button, if
applicable) and VMS
Coverage must be on
Choosing Call Answer Mode
(Release 3.0
or later)
Call Answer Mode determines whether the system
allows callers to leave a message after listening to
your personal greeting. Your mailbox is factory set to
allow callers to leave a message after listening to
your personal greeting (Record Mode).
You can change your mailbox to Answer-Only Mode
when you cannot respond to messages left in your
mailbox for an extended period of time. Although
callers will be unable to leave a message, five seconds
after hearing your personal greeting, they have the
option to transfer to the receptionist or another
extension for assistance before the system
disconnects the call.
1. Log into PARTNER Voice Messaging.
2. Press to choose Call Answer Mode.
3. Do one of the following:
• Press for Record Mode.
• Press for Answer-Only Mode.
Personalizing Your Mailbox
Recording Your Personal Greeting
You can record a personal greeting of approximately
one minute. Keep in mind that the Call Answer Mode
(Release 3.0 or later) specified for your mailbox
determines the options available to callers hearing
your personal greeting, so you may want to prompt
callers accordingly.
When your mailbox is set to Record Mode, callers
hearing your personal greeting can do the following:
• Leave a message after listening to your personal
greeting.
• Enter while listening to your personal
greeting to transfer to another extension.
• Enter at any time to transfer to the receptionist.왘
Recording
Your
Personal
Greeting
(continued)
When your mailbox is set to Answer-Only Mode,
callers must do one of the following within five
seconds after your personal greeting has finished
playing:
• Enter while listening to your personal
greeting to transfer to another extension.
• Enter at any time to transfer to the
receptionist.
1. Log into PARTNER Voice Messaging.
2. Press to administer your personal greeting.
3. Press to record your personal greeting and lift
the handset.
4. After the tone, record your personal greeting.
Example: “This is Joe Conlin. I'm in the office
today but away from my desk. To transfer to
another extension, press now. If you would
like to talk to the receptionist, press . Otherwise,
please leave your name, phone number, and a
brief message at the sound of the tone.”
5. Press after recording.
6. Choose an option:
• Press to approve the greeting.
• Press to play back the greeting. Repeat Step 6.
• Press to re-record the greeting. Go to Step 4.
• Press 7 to exit. This action restores the factory-
set prompt.
Note: If you hang up before saving your
personal greeting, the system returns to the
factory-set personal greeting.
Personalizing Your Mailbox
Changing Your Password
1. Log into PARTNER Voice Messaging.
2. Press to change your password.
3. Enter four digits for the new password and
press .
4. Enter the new four-digit password again and
press .
Personalizing Your Mailbox
Notes
To order additional
PARTNER Voice Messaging
User’s Guides, please call
800-457-1235 and
reference document
number 585-322-705.
Copyright 2000
Lucent Technologies
All Rights Reserved
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