Lucent Technologies 585-322-533 User Manual

PARTNER MAIL VS

®

Voice Messaging System
Release 5

Planning Forms

585-322-533
Comcode 108355132
Issue 1
October 1998

Copyright  1998 Lucent Technologies 585-322-533
All Rights Reserved Comcode 108355132
Printed in USA Issue 1

October 1998

Notice

Every effort was made to ensure that the information in this book was complete and accurate at the time of printing.
However, information is subject to change.

Your Responsibility for Your System's Security

Toll fraud is the unauthorized use of your telecommunications system by an unauthorized party, for example, persons other
than your companys employees, agents, subcontractors, or persons working on your companys behalf. Note that there
may be a risk of toll fraud associated with your telecommunications system, and if toll fraud occurs, it can result in
substantial additional charges for your telecommunications services.

You and your System Manager are responsible for the security of your system, such as programming and configuring your
equipment, to prevent unauthorized use. The System Manager is also responsible for reading all installation, instruction,
and system administration documents provided with this product in order to fully understand the features that can introduce
risk of toll fraud and the steps that can be taken to reduce that risk.

Lucent Technologies does not warrant that this product is immune from or will prevent unauthorized use of common-carrier
telecommunication services or facilities accessed through or connected to it. Lucent Technologies will not be responsible
for any charges that result from such unauthorized use.

Federal Communications Commission Statement

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the
FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is
operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not
installed and used in accordance with the instruction manual, may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmful interference, in which case the user will be
required to correct the interference at his own expense.

Canadian Department of Communications (DOC) Interference Information

This digital apparatus does not exceed the Class A limits for radio noise emissions set out in the radio interference
regulations of the Canadian Department of Communications.

Le Présent Appareil Numérique német pas de bruits radioélectriques dépassant les limites applicables aux appareils
numériques de la class A préscrites dans le reglement sur le brouillage radioélectrique édicté par le ministère des
Communications du Canada.

Trademarks

PARTNER and PARTNER MAIL VS are registered trademarks of Lucent Technologies in the U.S. and other countries.

Ordering Information

Call:

Write:

Order:

Lucent Technologies Publications Center
Voice 1 800 457-1235 International Voice 317 361-5353
Fax [phone] International Fax [phone]

Lucent Technologies Publications Center
2855 N. Franklin
Indianapolis, IN 46219

Document No. 585-322-533, Issue 1, October 1998, Comcode 108355132

Support Telephone Number

In the continental U.S., Lucent Technologies provides a toll-free customer helpline 24 hours a day. Call the Lucent
Technologies Helpline at
installing, programming, or using your system. Consultation charges may apply. Outside the continental U.S., contact your
local Lucent Technologies authorized representative.

1 800 628-2888

or your Lucent Technologies authorized dealer if you need assistance when

Lucent Technologies Fraud Intervention

suspect you are being victimized

If you
Center Toll Fraud Intervention Hotline at

by toll fraud and you need technical support or assistance, call Technical Service

1 800 643-2353

.

WWW Home Page

The WWW home page for Lucent Technologies is

www.lucent.com

.

Form 1: Language

Language Mode:

Monolingual ✓

Bilingual

Monolingual Mode–System Language:

U.S. English ✓

Latin American Spanish
Canadian French

Bilingual Mode–Primary Language:

U.S. English ✓

Latin American Spanish
Canadian French

Bilingual Mode–Secondary Language:

U.S. English

Latin American Spanish ✓

Canadian French

General Information

■

Factory defaults are identified by the ✓ symbol.

■

If the system is set for Bilingual Mode, make sure you record the
Automated Attendant Day Menu Prompts and Night Menu Prompts
and Announcements (if any) in both the Primary and Secondary
Languages. Also, subscribers can record two personal
greetings—one in the Primary Language and another in the
Secondary Language.

■

Subscribers can have a Mailbox Language different from the
languages selected here. Mailbox Language is specified on Form

2.

■

You can specify a language for programming prompts that is
different from the system language specified in or above. If
you change the System Administration Language (that is, the
language in which programming prompts are played), specify the
language here .

Completing this Form

Language Mode Check “Bilingual” if the Language Mode
should be set to Bilingual. If you check Bilingual, also see
below; if not, see .

Monolingual Mode—System Language Check the Primary
language desired if different from the default.

Bilingual Mode—Primary Language Check the Primary
Language desired if different from the default.

Bilingual Mode—Secondary Language Check the Secondary
Language desired if different from the default.

Programming Language

■

To program the Language Mode, as well as the System Language
in Monolingual Mode or the Primary and Secondary Languages in
Bilingual Mode, dial 1 from the Programming Main Menu.

■

To program the System Administration Language, call the Voice
Mail Service and enter the login and password. Then dial 0.

Automated Attendant: 1 2 3 4 Form 2: Mailbox Assignments

(Copy this form for each Automated Attendant. Save the original blank form for future use.

(Check a number to indicate for which Automated Attendant this form is used.)

10 ✓

(11 ✓)
(12 ✓)
(13 ✓)
(14 ✓)
(15 ✓)
(16 ✓)
(17 ✓)
(18 ✓)
(19 ✓)
(20 ✓)
(21 ✓)
(22 ✓)
(23 ✓)
(24 ✓)
(25 ✓)

(34 ✓)
(35 ✓)
(36 ✓)
(37 ✓)
(38 ✓)
(39 ✓)
(40 ✓)
(41 ✓)
(42 ✓)
(43 ✓)
(44 ✓)
(45 ✓)
(46 ✓)
(47 ✓)
(48 ✓)

(49 ✓)
(26 ✓)
(27 ✓)
(28 ✓)
(29 ✓)
(30 ✓)
(31 ✓)
(32 ✓)
(33 ✓)

Mailbox

Subscriber Name

Mailbox Language

Outcalling Assigned

RAC Assigned

Message Length

Mailbox Size

(50 ✓)

(51 ✓)

(52 ✓)

(53 ✓)

(54 ✓)

(56 ✓)

(57 ✓)

Automated Attendant: 1 2 3 4
Form 2: Mailbox Assignments

(Copy this form for each Automated Attendant. Save the original blank form for future use.

(Check a number to indicate for which Automated Attendant this form is used.)

General Information

■

Factory defaults are identified by the ✓ symbol.

■

The system comes with 48 mailboxes.

■

Mailbox 10 is reserved for the receptionist at extension 10 and
cannot be deleted.

■

Mailbox 10 provides 60 minutes of message recording time. All
other mailboxes provide 20 minutes of message recording time.
Each message is four minutes long.

To change the default message length and mailbox size, see
“Resizing a Mailbox” in Chapter 5.

■

For system security , mailboxes should be deleted where they are
not needed; for example, mailboxes should be deleted for
extensions in use by auxiliary equipment (such as a fax or
doorphone) and the extensions assigned to the VMS Hunt Group.

■

Guest mailboxes can be created for users who don’t have their
own phone by assigning an unused extension number as the
mailbox number. Unused extension numbers include: 1) vacant
extension jacks in installed 206 or 308 modules and 2) extensions
in your DIAL plan higher than the last extension jack in the last
installed module. See “Guest Mailboxes” in Chapter 5 for more
information.

Completing this Form

Mailbox Cross out any unused mailboxes.
Subscriber Name For every mailbox in use, write the name of the

mailbox subscriber. Mailboxes cannot be assigned to Hunt Groups
or Calling Groups.

Mailbox Language For each mailbox that requires a language
different from the System Language or Primary Language
indicated on Form 1, write the name of the language in this space.
Supported languages are listed on Form 1.

Outcalling Assigned For each mailbox in use, indicate whether
Outcalling is assigned.

RAC Assigned For each mailbox in use, indicate whether
Record-A-Call privilege is assigned. (Only for P AR TNER ACS 3.0
or later with a 4-port PMVS configuration.)

Mailbox Size For each mailbox in use, indicate the mailbox size, if
different from the default (60 minutes for receptionist’s and 20
minutes for all others).

Message Length For each mailbox in use, indicate the message
length if different from the default (4 minutes).

Programming Mailboxes

■

T o program mailboxes, dial 4 from the Programming Main menu.