Lucent Technologies 555-670-116 User Manual

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MERLIN LEGEND

Communications System Release 7.0

Pocket Reference

555-670-116 Comcode 108370305 Issue 1 April 1999

April 1999

Notice

Every effort has been made to ensure that the information in this guide is complete and accurate at the time of printing. Information,

however, is subject to change. See Appendix A, “Customer Support Information,” in

System Programming

, for important information.

Your Responsibility for Your System’s Security

Toll fraud is the unauthorized use of your telecommunications

system by an unauthorized party—for example, persons other than your company’s employees, agents, subcontractors, or persons working on your company’s behalf. Note that there may be a risk of toll fraud associated with your telecommunications system, and, if toll fraud occurs, it can result in substantial additional charges for your telecommunications services.

You and your system manager are responsible for the security of your system, such as programming and configuring your equipment to prevent unauthorized use. The system manager is also responsible for reading all installation, instruction, and system administration documents provided with this product in order to fully understand the features that can introduce risk of toll fraud and the steps that can be taken to reduce that risk. Lucent Technologies does not warrant that this product is immune from or will prevent unauthorized use of common-carrier telecommunication services or facilities accessed through or connected to it. Lucent Technologies will not be responsible for any charges that result from such unauthorized use. For important information regarding your system and toll fraud, see Appendix A, “Customer Support Information,” in

System Programming

Federal Communications Commission Statement

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case the user will be required to correct the interference at their own expense. For further FCC information, see Appendix A, “Customer Support Information,” in

System Programming

Canadian Department of Communications (DOC) Interference Information

This digital apparatus does not exceed the Class A limits for radio noise emissions set out in the radio interference regulations of the Canadian Department of Communications.

Le Présent Appareil Numérique n’émet pas de bruits radioélectriques dépassant les limites applicables aux appareils numériques de la classe A préscrites dans le réglement sur le brouillage radioélectrique édicté par le ministère des Communications du Canada.

Year 2000 Compliance

The MERLIN LEGEND Communications System is certified to be Year 2000 compliant. Additional information on this certification, and other issues regarding Year 2000 compliance, is available online at http://www.lucent.com/ enterprise/sig/yr2000.

Trademarks

5ESS, AUDIX, CONVERSANT, CentreVu, DEFI NITY, Magic On Hold, MERLIN, MERLIN LEGEND, MERLIN Mail, PARTNER, PassageWay, MLX-10, MLX-10D, MLX-10DP, MLX-16DP, MLX20L, MLX-28D, MLS-6, MLS-12, MLS-12D, MLS-18D, MLS-34D, SYSTIMAX, TransTalk, and Voice Power are registered trademarks and 4ESS, Intuity, Lucent Technologies, and Prologix are trademarks of Lucent Technologies in the US and other countries.

Acculink, ACCUNET, MEGACOM, MulitiQuest, MLX-5, MLX-5D, and NetPROTECT are registered trademarks of AT&T.

Microsoft, Windows, Windows NT, and MS-DOS are registered trademarks of Microsoft Corporation.

ProComm and ProComm Plus are registered trademarks of DataStorm Technologies, Inc.

Supra, Supra NC, StarSet, and Mirage are registered trademarks of Plantronics, Inc.

UNIX is a registered trademark of UNIX System Laboratories, Inc. PagePac is a registered trademark and Powermate and Zonemate

are trademarks of DRACON, a division of Harris Corporation. Okidata is a registered trademark of Okidata Corporation. Pipeline is a trademark of Ascend Communications, Inc. Intel and Pentium are registered trademarks of Intel Corporation. Apple and Macintosh are registered trademarks of Apple

Computer, Inc. IBM is a registered trademark of International Business Machines,

Inc. Novell and NetWare are registered trademarks of Novell

Corporation. CLASS is a servicemark of Bellcore.

Ordering Information

Call: BCS Publications Center

Write: BCS Publications Center

Order: Document No. 555-670-140

For more information about Lucent Technologies documents, refer

to the section entitled, “Related Documents” in “About This Guide.”

Voice 1-800-457-1235 International Voice

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Fax 1-800-457-1764 International Fax

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2855 North Franklin Road Indianapolis, IN 46219-1385

Comcode: 108289513 Issue 1, April 1999

Support Telephone Number

In the continental US, Lucent Technologies provides a toll-free customer helpline 24 hours a day. Call the Lucent Technologies Helpline at 1-800-628-2888 or your Lucent Technologies authorized dealer if you need assistance when installing, programming, or using your system. Outside the continental US, contact your local Lucent Technologies authorized representative.

Network Engineering Group

For assistance in designing a private network, call the Network Engineering Group at 1-888-297-4700.

Lucent Technologies Corpora te Security

Whether or not immediate support is required, all toll fraud incidents involving Lucent Technologies products or services

should be reported

1-800-821-8235. In addition to recording the incident, Lucent Technologies Corporate Security is available for consultation on security issues, investigation support, referral to law enforcement agencies, and educational programs.

to Lucent Technologies Corporate Security at

Lucent Technologies Fraud Intervention

If you

suspect you are being victimized

technical support or assistance, call BCS National Service Assistance Center at 1-800-628-2888.

by toll fraud and you need

Warranty

Lucent Technologies provides a limited warranty on this product. Refer to “Limited Warranty and Limitation of Liability” in Appendix A, “Customer Support Information,” in

System Programming

MERLIN LEGEND Communications System Release 7.0 Pocket Reference

555-670-116

Contents

Release 7.0 Enhancements (April 1999) 1 Release 6.1 Enhancements (August 1998) 4 Release 6.0 Enhancements (February 1998) 7 Release 5.0 Enhancements (June 1997) 11 Release 4.2 Enhancements (June 1997) 15 Release 4.1 Enhancements (June 1997) 17 Release 4.0 Enhancements (March 1996) 18 Release 3.1 Enhancements (March 1996) 21 Release 3.0 Enhancements (August 1994) 23 Release 2.1 Enhancements (August 1994) 26 Release 2.0 Enhancements (October 1992) 29 Release 1.1 Enhancements (October 1992) 31

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Design Benefits 32 Environmental Specifications 33 Power and Grounding 35 Control Unit Interfaces 37 Network Interface Requirements 38 FCC Registration 38 DOC Registration 38 Hardware and Software Capacities 39 Constraining Factors 42

MERLIN LEGEND Communications System Release 7.0 Pocket Reference

Contents

555-670-116

Ordering Codes 45

Control Unit Modules 70 Adjunct Summary 80

Power Supply Unit Load Requirements 90

Unit Load Calculation Rules 90 Unit Load Rating of System Modules 91 Unit Load Rating of System Trunks,

Telephones, and Adjuncts 92 System Feature Availability by Operating Mode

Telephone and Operator Console Features 96 Reference Documents 110

Maintenance Error Codes 111 Technical Addendum 111 Module/Component History 126 Telephone LEDs 138 Wiring Constraints 141 PC Connections 141 Technical Support Telephone Numbers 144

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Feedback Form 147

MERLIN LEGEND Communications System Release 7.0 Pocket Reference

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Release 7.0 Enhancements (April 1999)

Release 7.0 includes all Release 6.1 functionality, plus the enhancements listed below.

■ MLS and Enhanced Tip/Ring (ETR) Telephone

Support

One of the most important new capabilities of MERLIN LEGEND Release 7.0 is its support for MLS and ETR telephones, allowing existing customers with either telephones the ability to migrate to a MERLIN LEGEND Communications System. The MLS telephones include the MLS-6

MLS-12D include the ETR-6, ETR-18, ETR-18D, and ETR-34D. The

Business Cordless 905 telephone and the TransTalk™ 9000

, MLS-18D®, and MLS-34D®. The ETR telephones

Digital Wireless System are also supported. The MLS, ETR, and Business Cordless 905 telephones, as well

as the TransTalk 9000 Digital Wireless System, require ET R station ports. To provide support for these telephones and for the TransTalk 9000 system, two new modules have been designed:

— 412 LS-ID-ETR Module. The 412 LS-ID-ETR module is not

available. To connect ETR and MLS telephones to a MERLIN LEGEND Communications System, use the 016 ETR module.

— 016 ETR Module. The 016 ETR module provides 16 ETR

station ports, including 6 with T/R functionality and 4 TTRs. On the 016 ETR module, the first 10 ports are ETR ports

only—these ports do not have T/R functionality. The remaining 6 ports (ports 11 through 16) can be programmed to support either T/R or ETR, but not both simultaneously.

■ Expanded Digital Endpoint Connectivity

Release 7.0 increases the maximum number of digital telephones supported from 127 to 200 by introducing a new 016 MLX module. In addition, each of the 200 ports can support an MFM adjunct which increases the current 255 station endpoints to 400.

— 016 MLX Module. Each 016 MLX module provides 16 digital

station ports and has an additional 32K of dual port RAM.

— Processor Module. The 016 MLX module can only be

utilized with the CKE4 or later processor module with upgrade to R7.0 software. The CKE4 processor module provides the lead to access the additional 32K of RAM on the 016 MLX module.

■ Voice Announce on Idle Only Option on MLX Telephones

Prior to Release 7.0, no options were available for disabling intercom voice announcements at an MLX telephone when

busy. In Release 7.0, a new option—Voice Announce on IDLE ONLY—is available with the existing Voice Announce feature. This new option allows a user to receive intercom voice announcements only when they are not active on another call.

, MLS-12®,

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Release 7.0 Enhancements (April 1999)

■ Priority Call Queuing

Priority call queuing provides the ability to:

— Place some callers ahead of others who are waiting for the

same agent group.

— Give key clients priority over others. — Automatically increase the number of agents answering calls

during busy times, while continuing to offer callers the choice to leave a message instead of waiting.

— Keep costs down by handling toll free calls (calls arriving on

800 and 888 lines) before processing calls on local lines.

Priority call queuing is accomplished in Release 7.0 by allowing you to define a supportive relationship between calling groups. Calls that arrive in one calling group can be processed by another calling group when no one from the first calling group is available to answer the call. Through system programming, a calling group can be assigned a priority level between 1 (highest priority) and 32 (lowest priority) and then designated as a support group for another group.

■ Calling Party Name on Caller ID

Release 7.0 continues to support Calling Party Number and adds a new functionality for Calling Party Name. By programming a button on the telephone or with a feature code through centralized programming, users are able to toggle

between displaying the caller’s telephone number or the caller’s name. In order to use this feature, users must subscribe to caller identification from their local exchange carrier (LEC).

Calling Party Name can be 15 characters in length for MLX telephones as well as for ETR and MLS telephones. Calling Party Name is not recorded on SMDR reports. In addition, neither Calling Party Name nor Calling Party Number are displayed on analog multilin e telep hon es.

This feature requires loop-start (LS) trunks. The existing LS-ID delay feature must be programmed for each line, as well. This prevents Calling Party Number and Name information from being lost when a call is answered too quickly.

Release 7.0 software also supports the Caller ID capability of the 408 GS/LS-ID-MLX module. Although previously orderable, the Caller ID capability of this module could not be used until Release 7.0 software became available.

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Release 7.0 Enhancements (April 1999)

■ MLX Headset Operation

Headset operation in Release 7.0 has been enhanced so that MLX headset operation more closely mimics the handset operation in the following ways:

— When a person is on a call using a headset and the headset

auto-answer is turned on, the user hears a short ring when another call is coming in. In previous releases, this ring was not provided.

— When a person receives a voice-announced call and handles

the call by using a headset and turning off the speakerphone, the associated LEDs (the DSS button and the inside Auto Dial button) for that extension at other telephones are lit. In previous releases, the LEDs for that extension did not light at the other telephones.

— When a reliable disconnect occurs on a headset-handled

call, the associated LEDs (the DSS button and the inside Auto Dial button) for that extension at other telephones are turned off. In previous releases, the LEDs for that extension remained lit at the other telephones unless the user pressed the Headset Hangup button.

■ Touch-Tone or Rotary Signaling

Beginning in Release 7.0, you can program tip/ring ports to use rotary signaling. You can program any tip/ring port on an individual basis (including ports on the 412 LS-ID-ETR and 016 ETR modules that are programmed for tip/ring operation). The factory setting is that rotary signaling is disabled.

Whenever the system receives a rotary digit on a port, it determines if the port is programmed as rotary-enabled. If the port is rotary-enabled, the system processes the digit. If the port is not rotary-enabled, the digit is rejected. Touch-tone digits are always accepted by the port, regardless if it is rotary-enabled or not.

■ Abandoned Call Information Reported to

MERLIN LEGEND Reporter

For abandoned calls, you are now able to identify the queue or the agent where the call was aband one d. Th e MER LIN LEGEND Release 7.0 software has been modified so that either of the following occurs:

— If the caller hangs up while the call is in queue, the Auto

— If the caller hangs up while the call is ringing at a group

member’s extension, that group member’s extension number is entered into the SMDR record.

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Release 6.1 Enhancements (August 1998)

Release 6.1 includes all Release 6.0 functionality plus the enhancements listed below.

■ Private Networking

Release 6.1 enhances the functioning of the networked MERLIN LEGEND Communications System in a number of ways:

— Centralized Voice Messaging — Group Calling Enhancements — Transfer Redirect — Direct Station Selector — Call Forwarding — SMDR — Decrease in Call Set-Up Time — PRI Switch Type Test

■ Centralized Voice Messaging

One or more MERLIN LEGEND Systems (Release 6.1 or later) can share the voice messaging system (VMS) of another MERLIN LEGEND System, provided the systems are directly connected to the system with the VMS. In this configuration, the system containing the VMS is known as the the VMS is called Voice Messaging includes the functions of voice mail, Automated Attendant, and fax messaging. See the

Reference

Centralized Voice Messaging

for detailed information about Centralized Voice

Messaging. Centralized Voice Messaging offers the following benefits:

— Private-networked MERLIN LEGEND Systems do not need a

local VMS. Having systems use a centralized VMS instead of separate VMSs is more economical .

— Users who travel between sites can dial the same digits

anywhere in the privat e network to access the voice messaging system. For example, a salesperson headquartered in Cincinnati can dial the same four digits at

the company’s Los Angeles office to retrieve voice messages.

— Productivity is enhanced because messages can be

forwarded and broadcast to all personnel within the private network.

— Calling groups on networked systems can send overflow

coverage to a shared VMS, so that an incoming caller can leave a message instead of waiting in a queue.

— The VMS can light the Message Waiting lights on multiple

MERLIN LEGEND Systems in a private network. This greater ef fi ci ency saves time bec ause a us er on ly ha s to look at his or her telephone to determine if he or she has a message.

hub

. This sharing of . Centralized

Network

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Release 6.1 Enhancements (August 1998)

■ Group Calling Enhancements

single

A calling group can have a defined by the Uniform Dial Plan and exists on another MERLIN

non-local member that is

LEGEND Communications System connected by a tandem trunk to the local system. If a calling group contains a non-local

only

member, the non-local member must be the calling group. See the

A calling group containing a single non-local member can be used for the same purposes as a calling group containing local

Network Reference

member in th e

for details.

extensions, includi ng:

— Night Service. Night Service coverage can be provided

across a private network to a centralized Automated Attendant, a non-local calling group, a QCC queue, a DLC, or any individual extension on the remote system, such as a night bell.

— Group Coverage. Group Coverage can be provided across

a private network to a VMS, a non-local calling group, a QCC queue, a DLC, or any individual extension on the remote system.

— Calling Group Overflow Coverage. Calling group overflow

coverage can be provided by a centralized VMS, a non-local calling group, a QCC queue, a DLC, or any individual extension on the remote system.

— Calls Directed to Another System. Lines connected to

remote systems can be answered by any extension programmed to answer the call, such as a centralized Automated Attendant or a system operator (QCC or DLC).

■ Transfer Redirect

When an Automated Attendant transfers a call to a non-local extension, the transferring MERLIN LEGEND System monitors the call to ensure that it is answered. If the non-local extension is not available, or the call is not answered within the transfer redirect timeout period (fixed at 32 seconds), the call stops ringing at the non-local destination and is redirected to the extension on the same system as the Automated Attendant that is programmed to receive redirected calls. This redirect extension can be a QCC queue, a calling group, or an individual extension.

■ Direct Station Se lector

Now users can press a Direct Station Selector (DSS) button for a non-local extension to make or transfer calls to that extension. No busy indication, however, is displayed by the DSS for nonlocal extensions.

■ Call Forwarding

The Forward feature now can be used to send calls to non-local extensions across the private network.

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Release 6.1 Enhancements (August 1998)

■ SMDR

In addition to SMDR options for non-network calls placed to and from the local system, system managers now can program SMDR to log incoming and outgoing UDP calls, or they can choose to log no UDP calls. The factory setting is to record all UDP calls.

Customers who use a call accounting system may not want to fill the database with calls coming and going across the private network. These customers may choose not to log UDP calls.

■ Decrease in Call Setup Time

The setup time for a call across a private network has been reduced by programming the number of UDP digits expected.

■ PRI Switch Type Test

A new maintenance test, the PRI Switch Type Test, has been created to allow Lucent T e chnologies technicians or authorized dealers to automatically determine if each end of the PRI tandem trunks has been programmed correctly. The test works for directly connected MERLIN LEGEND Systems, not for DEFINITY

systems.

For a PRI tandem trunk to operate correctly between two MERLIN LEGEND Systems, one system must have the PRI Switch Type set to Network, and the other system must have the PRI Switch Type set to PBX. If both ends of the PRI tand em trunk are programmed the same, problems occur in the communications between the two systems.

■ Service Observing

Service Observing allows one extension to listen in on (observe) a call at another extension. A typical application of this feature is that of a Customer Service supervisor ob serving how a Customer Service representative handles calls.

The Service Observing group can listen to anywhere from one extension to all extensions in the system, including other Service Observers. Up to 16 Service Observing groups can be programmed. The Service Observer and the observed extension must be on the same system.

The observer activates Service Observing either by pressing a Service Observing button and then dialing an extension number, or by pressing a DSS or Auto Intercom button. The Service Observer must use an MLX telephone to observe an extension; the telephone at the observed extension can be of any type.

A warning tone that alerts the observer, the observed extension, and the caller that Service Observing is occurring can be set to on or off through System Programming. The factory setting is on.

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Release 6.0 Enhancements (February 1998)

■ WinSPM

The System Programming and Maintenance (SPM) software is now available in a Windows format called WinSPM. For R6.1 and later systems, WinSPM provides a graphical user interface (GUI) for those tasks most commonly performed by the system manager. Pictorial representations of system components, such as modules and their vintages and the creation of MLX telephone button labels appear on WinSPM. Supported in Windows 95 backwards-compatible with previous DOS versions of SPM and is available on CD-ROM.

■ Windows NT Driver

, Windows NT, and Windows 98, WinSPM is also

The MERLIN LEGEND Windows NT PBX driver is available in R6.1. When coupled with the CentreVU Telephony Services application, the driver provides true server-based Computer T el epho ny In teg rati on (CT I). The new driv er re qui res a ME RLI N LEGEND System of Release 5.0 or later and servers and PCs that support the applications.

Release 6.0 Enhancements (February 1998)

Release 6.0 includes all Release 5.0 functionality, plus the enhancements listed below.

■ Private Networks

In Hybrid/PBX mode systems only, MERLIN LEGEND Communications Systems can be networked with one another or with DEFINITY Enterprise Communications Server (ECS)

and ProLogix™ Communications Systems in private networks. In previous releases, this functionality is available using tie lines, but users handle calls between networked switches as outside calls. In this release, dialing the pool access code is not necessary for a call going from one networked switch to another. Also, delay-start tie trunks or T1 trunks administered as PRI can act as

Available for Hybrid/PBX mode systems, the private network features of the MERLIN LEGEND Communications System Release 6.0 provide the following advantages for geographically dispersed organizational sites:

— Intersystem Calling. In a private network, users on one

local system can call extensions on other systems in the network. Release 6.0 can support 2-, 3-, 4-, or 5-digit dial plans. They dial these extensions as inside calls. To implement this function, the system manager programs the extension ranges of remote networked switches to create a non-local dial plan. This programming does not actually affect numbering on the remote system. To correctly set up systems for transparent calling among non-local dial plan extensions, the system manager assigns networking tie and/ or PRI tandem trunks to pools. Then he or she programs up to 20 patterns, associated routes, Facility Restriction Levels (FRLs), digit absorption, and digit prepending. This allows ARS-like routing of non-local dial plan calls. In addition, system managers can control whether calling name, calling number, or both are shown at MLX display telephones for incoming calls across PRI tandem trunks.

tandem trunks

to connect networked systems.

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Release 6.0 Enhancements (February 1998)

— Toll Savings. Private networked trunks may allow you to

realize significant cost savings on long-distance and toll calls by performing tandem switching in the following two ways:

— Callers on a local system, or individuals dialing in to

remote access at a local system, can reach the public switched telephone network (PSTN) via outside trunks connected to other systems in a private network, avoiding toll charges or decreasing the cost of toll calls. No special dialing is required. For example, an organization might have a main office in Boston and a subsidiary office in New Jersey connected by networked private tandem trunks between two systems. A user in the New Jersey office who wishes to make an outside call to the 617 area code (Bost o n) ca n d o so t hr o ugh a l i ne /t r un k co nn ec te d t o the system in Boston. For example, he or she might dial,

916175551211. The local ARS tables would route this call over the private networked trunks and use the ARS tables of the remote system in Boston to route this call. The system managers at each end of a private network set up ARS and Remote Access features to implement this functionality.

— In addition, local organizations or incoming DID calls use

private networked trunks to make intersystem calls between networked systems, which may be geographically distant from one another, also resulting in toll savings.

— Service Cost Savings. In addition to toll call savings, there

are two ways that organizations can save on service costs incurred from telecommunications providers that provide public switched telephone network access:

— Y ou order a point to point T1 facility from a service

provider, then use system programming to set it up for PRI signalling. As necessary, a service provider can provide amplification on the T1 facility, but does not supply switching services.

— You can tailor your use of PRI B-channels with drop-and-

insert equipment that allows fractional use of B-channels for dedicated data/video communications between systems at speeds greater than 64 kbps per channel or 128 kbps for 2B data, while keeping the remaining Bchannels available for PRI voice traffic. The PRI D-channel must remain active.

— Y ou can tailor use of T1 channels to support both T1-

emulated tandem tie service and T1 Switched 56 service for data communications at 56 kbps per channel, allowing 2B data transfers at 112 kbps. You can also use drop-andinsert equipment to provide fractional T1 use.

— Voice Mail and Auto Attendant. Networked systems (prior

to Release 6.1) should have their own local voice mail and/or auto attendant applications as well as their own external alerts and Music-On-Hold sources. A single Auto Attendant, however, can transfer calls throughout the network. It can answer only those calls that arrive on the PSTN facilities of the system where it is connected.

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Release 6.0 Enhancements (February 1998)

Although many features are available using tie trunks for network connectivity, PRI tandem trunks provide greatly enhanced features and faster call setup. For this reason, PRI is recommended over tie functionality in private networks.

■ Group Calling Enhancements

Release 6.0 and later systems include Group Calling features that enhance group calling operations.

■ Queue Control

The system manager can control the maximum number of calls allowed in the primary calling group queue for calls that arrive on certain facilities often assigned to calling groups. When the number of the calls in queue reaches the programmed maximum, subsequent callers receive a busy signal.

Queue control applies to calls received on the following types of facilities:

— Direct Inward Dialing (DID) — PRI facilities programmed for dial-plan routing — All calls transferred from a voice messaging interface (VMI)

port

— Dial-in Tie

Queue control also applies to internal calls to a calling group and calls to a calling group through the Queued Call Console (QCC).

Internal calls that dial #0 or #800 and are directed to a calling group administered as P osition-Busy Backup are eligible for queue control. Calls that come in on a trunk assigned to the QCC are not eligible for queue control if the call is directed to a calling group designated as Position-Busy Backup.

Remote-access calls to a calling group, coverage calls directed to a calling group, calls directed to a calling group through QCC Position-Busy Backup, and all other outside calls are not eligible for queue control.

■ Prompt-Based Overflow

System managers can activate the Prompt-Based Overflow option. This option allows callers waiting in queue and listening to a delay announcement to press the # key in order to reach the overflow receiver for the group, which may be the QCC queue or another calling group (including a calling group assigned for a voice mail system).

All three overflow distribution options—based on the number of calls, the time a caller has waited, and according to the caller’s prompt—may be used at one time. In this case, time-based and number-of-calls based options take precedence over overflow distribution based on the caller’s prompt.

When prompt-based overflow distribution is used, an extra TTR must be provided for each delay announcement device assigned to the associated calling group. The delay announcement informs the caller of the # key option to exit the queue and leave rather than waiting for an agent. If no TTR is available when a calling group call arrives, the call is not sent to a delay announcement extension.

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Release 6.0 Enhancements (February 1998)

■ Centrex Transfer via Remote Call Forwarding

Centrex Transfer via Remote Call Forwarding can be used in all system modes of operation to send outside calls to a remote telephone number or another Centr ex station. In this context, the term

outside calls

refers to calls from outside the communications system, which may originate at extensions in the Centrex system that are not connected to the local MERLIN LEGEND Communications System.

An outside call that uses this feature is defined as a call that arrives on an analog Centrex loop-start line at the MERLI N LEGEND Communications System. It may arrive directly or be transferred without consultation or without transfer supervision (in the case of an automated attendant). The forwarding call to the outside number is made on the same line/trunk on which the call arrived, conserving system facilities. The following considerations and rules apply:

— Only outside Centrex calls are forwarded using this feature. — The system must be equipped with analog loop-start Centrex

lines and facilities. Loop-start lines do not have to provide reliable

all

loop-start lines in the system must be Centrex

disconnect for use by the Centrex Transfer via the Remote Call Forwarding feature.

— T o transfer calls outside the Centrex system, the organization

must subscribe to a Centrex trunk-to-trunk transfer feature.

Activating Centrex Transfer via Remote Call Forwarding is just like activating regular Remote Call Forwarding and requires that Remote Call Forwarding be enabled for the extension. However, the user dials * instead of a dial-out code, and a Pause character may be required after the *. The Centrex service provider determines whether the Pause is needed.

Pause cannot be originated from a single-line telephone or a remote access user. A multiline telephone user in the local system must enter an authorization code to activate the feature.

A remote access user may activate the feature without using an authorization code. Barrier code requirements, however, do apply.

■ Authorization Cod es an d

Remote CallForwarding

In Release 6.0 and later Key or Hybrid/PBX mode systems, forwarding features (including Centrex Transfer via Remote Call Forwarding, but excluding Follow Me) can be activated or deactivated at a multiline telephone by entering the authorization code for the extension from which calls are to be forwarded. The user enters the authorization code, then activates or deactivates the forwarding feature in the normal fashion. Th is i s e spec iall y us ef ul fo r a s ing le- lin e te leph one use r who must include a Pause character in a Centrex Transfer via Remote Call Forwarding dialing sequence, because the character cannot be dialed at a single-line telephone. It is also useful when activating Call Forwarding or Remote Call Forwarding at phantom stations or via remote access (for example, from another switch in the network). No other features can be used by entering an authorization code in this fashion.

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Release 5.0 Enhancements (June 1997)

Release 5.0 includes all Release 4.2 functionality, plus the enhancements listed below.

■ Computer Telephony Integration (CTI)

Beginning with Release 5.0, a PassageWay Services CTI link from the MERLIN LEGEND Communications System to a LAN server running Novell allows Lucent Technologies-certified telephony applications to control and monitor MLX and analog multiline telephone (BIS only) operations. The physical connection for the CTI link is an MLX port on a 008 MLX or 408 MLX module on the MERLIN LEGEND Communications System control unit and an ISDN

link interface card plugged into the customer’s server. The feature is available for Hybrid/PBX mode systems only.

NOTES:

•The NetWare server software version must be 3.12, 4.1, or 4.11.

•The 008 MLX and 408 MLX modules must have a firmware vintage other than 29. If the module has firmware 29, programming a CTI link on the module is prevented. An earlier or later vintage firmware is supported.

■ Basic Call Control

A CTI link application on a user’s computer can assume basic call control of the user’s analog multiline or MLX telephone’s SA buttons. Basic call control includes:

— Answering calls arriving on an SA button. — Making calls from an SA button. — Hanging up calls. — Holding and retrieving a call on hold at the user’s extension.

NOTE:

Transfer and three-way conference, when handled through a CTI link application, provide the original caller’s calling number information or other information to the transfer receiver or new conference participant, if the user has screen pop capability.

■ Screen Pop

Screen pop occurs when the calling number, called number, or other user-defined identifier (such as an account code that a voice-response unit prompts the caller to dial) is used to display a screen associated with the far-end party. For example, Caller ID services can be used to support screen pop on a system that includes a CTI link; using the calling party number as a database key code, information about a caller automatically appears on the user’s computer screen when the call arrives at the extension. Depending on the application, screen pop may be available for calls that arrive on line buttons other than SA buttons and/or calls that are answered manually at the telephone rather than by the application.

Screen pop can occur on incoming calls from the following sources:

Telephony

NetWare® software

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— Calling gr oup distribution. — ISDN PRI Routing by Dial Plan. — An extension on the MERLIN LEGEND Communications

System.

— Remote access.

NOTE:

In the case of remote access calls, the only information that the application can collect about the caller is the remote telephone number.

— A transfer of a call that was answered by a voice response

unit.

— A transfer, redirection, or conference of a call that was

answered at a Direct-Line Console (DLC) or at a Queued Call Console (QCC).

NOTES:

•DLCs may use CTI applications. If they do, they perform the same way as other extensions. A DLC assigned to use a CTI link application is a monitored DLC. When a DLC is used as a regular operator console and is not using a CTI link extension, it is non-monitored.

•Calls to a QCC or a DLC not using a CTI application do not initia te screen pop at the operator position. However, when an operator directs a call to an extension using a CTI application, caller information does initiate screen pop. If the DLC is non-monitored, screen pops can occur after the DLC releases the call.

•Calls transferred from Cover buttons on non-monitored DLCs do not initiate screen pop at the destination extension.

■ HotLine Feature

The Release 5.0 HotLine feature is designed for retail sales, catalogue sales, and other types of businesses and organizations, and is available in all three modes of system operation. It allows a system manager to program a single-line telephone extension c onnected to an 008 OPT, 012, or 016 module as a HotLine. When a user lif ts the handset at the HotLine extension, the telephone automatically dials the inside extension or outside telephone number programmed as the first Personal Speed Dial number (code #01) for the extension. The system does not permit calls to be transferred, put on hold, or conferenced. (A user can press the telephone’s Hold button, if it has one, to put a call on local hold, but the call cannot be redirected in any way. Switchhook flashes are ignored.)

Personal Speed Dial codes can be programmed from the extension prior to HotLine assignment (a system programming function). Alternatively, a Personal Speed Dial code can be programmed from the single-line telephone after HotLine operation is assigned. However, because of security considerations, this is a one-time opportunity. Once the Personal Speed Dial number is programmed, any changes to it or any other extension programming must be performed using centralized telephone programming.

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Any type of inside or outside line that is norm ally available to a single-li ne telephone can be assigned to a HotLine extension. Generally, the HotLine telephone does not receive calls, and its lines should be set to No Ring.

SECURITY ALERT:

If a HotLine extension accesses a loop-start line, that line should provide reliable disconnect and be programmed for reliable disconnect. Otherwise, a user at the extension may be able to stay on the line after a call is completed and then make a toll call.

■ Group Calling Enhancements

Release 5.0 and later systems include Group Calling features that enhance group calling operations.

■ Most Idle Hunt Type

In addition to the Circular (factory setting) and Linear hunt types supported in earlier releases, a third hunt type distributes calling group calls in an order based on which agent has waited the longest since transferring or hanging up on an incoming calling group call. For some appl ications, this hunt type is more efficient than the circular type because it takes into account the varying duration of calls. The system distributes calls based on when an agent last completed a call, not on when he or she last received one. This hunting method ignores non-calling group calls. For example, if an agent transfers a call that arrived on a line not assigned to the calling group, the calling group

member’s most-idle status is unaffected.

■ Delay Announcement Devices

The system manager can designate as many as ten primary delay announcement devices per group, rather than the single device for each group that is available in Rel ease 4.2 and earlier systems. Furthermore, an additional secondary delay announcement device can be specified, for a total of ten primary device extensions and one secondary device extension per group.

A primary delay announcement device operates in the same fashion as a single delay announcement device, playing once, as soon as it is available, for the caller who has waited the longest for a calling group agent and has not heard a primary delay announcement. If a secondary announcement device is used, it can use the factory setting, which plays the announcement once, or it can be set to repeat the announcement after a certain amount of time. The system manager programs the ti me (0–900 seconds) between announcements. This setting controls both the interval between primary and secondary announcements and the interval between repetitions of the secondary announcement, if it is set to repeat. (See “Calling Group Options” in Chapter 4 of

for guidelines on setting the delay.)

Planning

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The primary and secondary announcement options, when used together, allow an initial message to play for callers, followed by a repeating announcement that, for example, urges callers to stay on the line and wait for a calling group member.

Two or more groups may share an announcement device. A primary delay announcement device can be programmed as

a secondary delay announcement device.

■ Enhanced Calls-in-Queue Alarm Thresholds

Three Calls-in-Queue Alarm thresholds can be set to more clearly indicate the real-time status of the calls waiting in the queue according to the behavior of programmed Calls-in-Queue Alarm buttons. In earlier releases, only one Calls-in-Queue Alarm Threshold setting is available to activate the LEDs at programmed Calls-in-Queue Alarm buttons for a calling group.

Using all three levels, the system manager sets Threshold 3 to the highest value, Threshold 2 to a middle value, and Threshold 1 to the lowest value. A Calls-in-Queue Alarm button indicates the severity of the alarm conditions in the following ways:

— If the number of waiting calls is less than the value

programmed for Threshold 1 or drops below that level, the LED is unlit.

— If the number of waiting calls is greater than or equal to the

Threshold 1 value but less than the Threshold 2 value, the LED flashes.

— If the number of waiting calls is greater than or equal to the

Threshold 2 value but less than the value for Threshold 3, the LED winks.

— If the number of waiting calls is greater than or equal to the

highest value, Threshold 3, the LED ligh ts stead ily.

NOTE:

A Direct Station Selector (DSS) button that is used as a Calls-in-Queue Alarm button can only indicate two threshold levels, either by flashing or by lighting steadily. If a calling group must use this type of Calls-in-Queue Alarm button, only two threshold levels should be pr ogrammed.

If all three thresholds are set to the same value, the result is one threshold only with LED state either off or on (steady). If two values are the same, then the result is two alarm levels (flash, steady). The factory setting is one call for all three thresholds, with LED states of off and steady.

An external alert signals only when the number of calls in the queue meets or exceeds the program m ed Threshold 3 value.

■ MLX-5 and MLX-5D Telephones

The MLX-5 nondisplay and MLX-5D display telephones are compatible with all system releases. The display telephone includes a 2-line by 24-character display, and both telephones come with five line buttons. In systems prior to Release 5.0, the MLX-5 and MLX-5D telephones are treated as MLX-10 and MLX-10D telephones, respectively. As of Release 5.0, the system recognizes the MLX-5 and MLX-5D telephones as 5button telephones.

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If these telephones are connected to commu nicat ions system releases prior to 5.0, they are recognized by the communications system as 10-button telephones.

Release 4.2 Enhancements (June 1997)

Release 4.2 includes all Release 4.1 functionality, plus the enhancements listed below. There are no hardware changes for Release 4.2.

■ Additional Network Switch and Services Options

for ISDN Primary Rate Interface (PRI)

Release 4.2 of the system supports connectivity to MCI local exchange carrier (LEC) PRI services and to the following

central office switch types (in addition to the 4ESS™ and

switch types that carry AT&T Switched Network

5ESS

services):

services.

DMS™-100 BCS 36 for local exchange carrier

— NORTEL

— NORTEL DMS-250 generic MCI07, serving the MCI network. — Digital Switch Corporation DEX600E generic 500-39.30,

serving the MCI network. Beginning with Release 4.2, the following MCI PRI and PRI

local exchange carrier (LEC) services (along with AT&T Switched Network services) can be provided to users of the MERLIN LEGEND Communications System:

— MCI Toll Services for DMS-250 or DEX600E switch type:

— MCI Prism

and international voice calls; for domestic outgoing 56kbps restricted, 64-kbps unrestricted, and 64-kbps

service for domestic outgoing long-distance

restricted circuit-switched data calls.

— MCI VNet

and voice calls; for 56-kbps restricted, 64-kbps restricted,

service for incoming and outgoing domestic

and 64-kbps unrestricted circuit-switched data calls.

— MCI 800 for domestic, toll-free incoming voice calls. — MCI 900 service numbers.

— LEC services for DMS-100 switch types:

— DMS Virtual Private Network service for calls between the

MERLIN LEGEND Communications System and another communications system (such as another MERLIN LEGEND Communications System).

— DMS INWATS (Inward Wide Area Telephone Service) for

domestic toll-free incoming voice calls.

— DMS OUTWATS (Outward Wide Area Telephone Service)

for domestic outgoing long-distance voice calls.

— DMS FX (foreign exchange) to provide local call rating for

calls from the local exchange to the area serviced by the foreign exchange.

— DMS tie trunk service to provide private exchange call

rating for calls placed on a dedicated central office facility between the MERLIN LEGEND Communications System and another communications system.

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■ Improvements to Station Message Detail

Recording (SMDR) and Support for MERLIN LEGEND Reporter Application

The SMDR feature is enhanced to provide more details about calling group agent activities and to help system managers assess the effectiveness of call centers in terms of both agent performance and the adequacy of facilities to handle inbound calls. These improvements apply to calling groups that are programmed as Auto Login or Auto Logout type. The SMDR and MERLIN L EGEND Reporter features listed are administrable:

— TALK Field. For Auto Login and Auto Logout calling groups,

the TALK field records the amount of time a calling group agent spends on a call.

— DUR. (DURATION) Field. For Auto Login and Auto Logout

calling groups, call timing begins when a call arrives at the MERLIN LEGEND Communications preset number of seconds. Call timing ends when the call is

System and not after a

disconnected; either the caller or the agent hangs up. This allows the system manager to determine how long a caller

waited for an agent’s attention.

— Coding of Calls on Reports. An asterisk (*) appears in the

call record when:

— A call is not answered by an Auto Login or Auto Logout

calling group agent and is abandoned while waiting for an agent.

— The call is answered by someone not a member of an

Auto Login or Auto Logout calling group. An exclamation point (!) signals that an Auto Login or Auto Logout agent handled a call that was answered by someone who was not a member of that Auto Login or Auto Logout with Overflow group. An ampersand (&) in the

call record indicates that the group’s overflow receiver answered the call.

■ MERLIN LEGEND Reporter

MERLIN LEGEND Reporter provides basic call accounting system reports for all incoming calls to Auto Login or Auto Logout type calling groups. MERLIN LEGEND Reporter assists in determining the effectiveness of calling group agents, assessing the level of service provided to callers, and ascertaining whether adequate incoming telephone lines and agents are available to handle peak-call load. The SMDR Talk Time option sets up special call records used by MERLIN LEGEND Reporter. The default is off, in which case the Release

4.0 SMDR reports are available. If the option is set to on, the following new reports are provid ed:

— Organization Detail Report — Organization Summary and Trends Report — Selection Detail Report — Account Code Report — Traffic Report — Extension Summary Report

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— Data Report — Talk and Queue Time Distribution Report — Time of Day Report — ICLID Call Distribution Report — Facility Grade-of-Service Report

■ Maintenance Enhancements

■ Change to Permanent Error Alarm

Beginning with Release 4.2, the most recent permanent error alarm is not shown on the System Error Log menu screen but is available as an option from that screen. For details, refer to the maintenance section of the technician guide,

Programming, and Maintenance.

■ Enhanced Exten sion Information Report

Beginning with Release 4.2, the Extension Information Report includes the Extension Status and supervisory mode of each

Installation,

extension.

Release 4.1 Enhancements (June 1997)

Release 4.1 includes all Release 4.0 functionality, plus the enhancements listed below. There are no hardware changes in Release 4.1.

■ Coverage Timers Programmed for

Individual Extensions

Beginning with Release 4.1, coverage timers, which control the duration of the delay before calls are sent to each level of coverage, are changed as follows:

— The Group Coverage Ring Delay (1–9 rings) is programmed

on individual extensions and replaces the Coverage Delay Interval programmed systemwide in previous releases.

— The Primary Cover Ring D elay (1–6 rings) and Se condary

Cover Ring Delay (1–6 rings), prog ra mm ed on in divi d ual extensions, replace the Delay Ring Interval programmed systemwide in previous releases.

These enhancements allow the system manager to customize coverage call delivery to match individual extensions’ callhandling requirements.

■ Night Service with Coverage Control

Beginning with Release 4.1, a system manager can enable the Night Service Coverage Control option to automatically control the status of telephones programmed with Coverage VMS (voice messaging system) Off buttons, according to Night Service status.

When Coverage Control is enabled and the MERLIN LEGEND Communications System is put into Night Service, all programmed Coverage VMS Off buttons are automatically turned off (LED is unlit) and all eligible outside calls are sent to the assigned voice messaging system calling group with normal ringing delay. When Night Service is deactivated during the day, all programmed Coverage VMS Off buttons are automatically turned on (LED is lit) and voice mail coverage is disabled for outside calls.

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Users can override the Coverage VMS Off button status at any time by pressing the programmed Coverage VMS Off button to turn the LED on or off.

■ Night Service Group Line Assignment

Beginning with Release 4.1, a system manager can assign lines to Night Service groups to control handling of after-hours calls received on individual lines. This capability replaces the automatic assignment to Night Service groups of only those lines that ring on the Night Service operator console. An outside line must be assigned to a Night Service group to receive Night Service treatment.

With this enhancement, Night Service can be activated and deactivated on lines that do not appear on operator consoles (for example, personal lines), and lines appearing at operator positions can be excluded from Night Service.

■ Forward on Busy

Beginning with Release 4.1, the Forward, Follow Me, and Remote Call Forward features are enhanced to remove the requirement that a call be ringing at an extension before it can be forwarded. With the Forward on Busy enhancement, a call to an extension with no available SA or ICOM buttons is forwarded immediately to the programmed destination, preventing the caller from hearing a busy sign al from the intended call

recipient’s extension.

■ Maintenance Testing for BRI Facilities that Are

Part of Multiline Hunt Groups (MLHGs)

Beginning with Release 4.1, the NI-1 BRI (National Integrated Services Digital Network-1 Basic Rate Interface) Provisioning Test Tool is enhanced to include testing for BRI facilities that are part of Multiline Hunt Groups (MLHGs).

The NI-1 BRI Provisioning Test To ol is used by Lucent Technologies maintenance personnel on MERLIN LEGEND Communications Systems that include an 800 NI-BRI module. Technicians use the tool during system installation and maintenance to test the functionality of the BRI lines and to report analyzed results.

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Release 4.0 Enhancements (March 1996)

Release 4.0 includes all Release 3.1 functionality, plus the enhancements listed below.

■ Support for Up to 200 Extensions

An expanded dial plan supports up to 200 tip/ring devices.

■ Support for National ISDN BRI Service

This service (Hybrid/PBX and Key modes) provides an alternative to loop-start and ground-start lines/trunks for voice and digital data connectivity to the central office. Each of the two B-channels ( voice and one data call at any given time. The data speeds on a B-channel are up to 28.8 kbps for analog data and up to 64 kbps for di gital data, which is necessary for videoconferencing and other high-speed applications. Release 4.0 supports the

bearer channels

) on a BRI line can carry one

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ISDN Ordering Code (IOC) Package “S” (basic call handling) service configuration and Multiline Hunt service configuration on designated central office switches.

■ New Control Unit Modules

Release 4.0 supports a new NI-BRI line/trunk module and a higher-capacity tip/r ing mod ule.

■ 800 NI-BRI Module

This new module connects NI-BRI trunks to the MERLIN LEGEND System for voice, high-speed data, and video transmission.

■ 016 Tip/Ring Module

This new module supports a 200-extension dial plan by providing 16 ports for tip/ring devices. Applications that use a tip/ring interface can connect to this board. All 16 ports can ring simultaneously. Four touch-tone receivers (TTRs) are included on the module as well. The module’s ringing frequency (default 20 Hz) can be changed, through programming, to 25 Hz for those locations that require it.

■ Downloadable Firmware for the

016 (T/R) and NI-BRI Modules

The Personal Compute r Memory Card Int ernat ional Assoc iatio n (PCMCIA) technology, introduced in Release 3.0, continues to support these two modules for installation and upgrade in Release 4.0. A Release 3.0 or later processor is required for PCMCIA technology.

■ Support for 2B Data Applications

A Lucent Technologies-certified group and desktop video application can use two B-channels to make video/data calls when connected to a sing le MLX extension jack programmed for 2B data. The 2B data devices must be equipped with ISDN-BRI interfaces. NI-1 BRI, PRI, or T1 Switched 56 facilities support 2B data communications at 112 kbps (using two 56-kbps channels) or 128 kbps (using two 64-kbps B-channels). This feature is available for Hybrid/PBX and Key modes only.

■ Support for T1 Switched 56

Digital Da ta Transmission

For Hybrid/PBX and Key mode systems, Release 4.0 expands support of T1 functionality by providing access to digital data over the public switched 56-kbps network, as well as to digital data tie-trunk services. Users who have T1 facilities for voice services can now use them for video or data calls at rates of 56 kbps per channel (112 kbps for video calls using 2B data). The Release 4.0 offering also includes point-to-point connectivity over T1 tie trunks, allowing customers to connect two MERLIN LEGEND Communications Systems or a MERLIN LEGEND Communications System with a Lucent Technologies DEFINITY G1.1 Communications System or DEFINITY Enterprise Communications Server. The two communications systems can be co-located or can be at different sites.

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■ Forwarding Delay Option

Each user can program a Forwarding Delay setting for the Forward, Remote Call Forwarding, or Follow Me features. The forwarding delay is the number of times that a call rings at the forwarding extension before the call is sent to the receiver. The delay period gives the original call recipient time to answer or to screen calls by checking the displayed calling number (if available). The delay can be set from 0 to 9 rings. The factory setting for the forwarding delay is 0 rings (no delay).

■ Voice Announce on Queued Call Console

The system manager can enable the fifth Call button on a QCC console (Hybrid/PBX mode only) to announce a call on another

user’s speakerphone (providing the destination telephone has a voice announce-capable SA button available). A QCC cannot receive voice-announced calls; they are received as ringing calls. The factory-set status for the fifth Call button is voice announce disabled.

■ Time-Based Option for

Overflow on Calling Group

time

Release 4.0 has added a to the previous

number of calls

limit for calls in queue in addition

limit. If the Overflow Threshold Time option is set to a valid number between 1 and 900 seconds, calls that remain in the calling group queue for the set time are sent to the overflow receiver. If the overflow threshold time is set to 0, overflow by time is turned off. The factory-set time limit is 0 seconds (off).

■ Single-Line Telephone Enhancements

The following changes enhance the performance of single-line telephones:

— Disable Transfer. Through centralized telephone

programming, the system manager can disable transfer by removing all but one SA or ICOM button from the extension.

— No Transfer Return. When a handset bounces in its cradle,

the system interprets this as a switchhook flash and attempts to transfer a call. When the transfer attempt period expires,

the user’s telephone rings. Release 4.0 eliminates this unintended ringing by disconnecting the call in situations where a switchhook flash is followed by an on-hook state and a dial tone is present.

— Forward Disconnect. All ports on 008 OPT, 012, and 016

modules now send forward disconnect to all devices connected to them when forward disconnect is received from the central office. This enhancement prevents the trunk/line from being kept active when one end disconnects from the call. If an answering machine is connected to the port, it does not record silence, busy tones, or oth er usele ss messages. This operation is not programmable.

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■ Seven-Digit Pas sword for SPM

Release 4.0 has increased system security by requiring a 7-digit password for system managers or technicians who use System Programming and Maintenance (SPM) to perform programming or the Trunk Test procedure. This password is for use in addition to a remote access barrier code.

Release 3.1 Enhancements (March 1996)

Release 3.1 includes all Release 3.0 functionality, plus the enhancements listed below.

■ Call Restriction Checking for Star Codes

Beginning with Release 3.1, a system manager can add star (*) codes to Allowed and Disallowed Lists to help prevent toll fraud. Star codes, typically dialed before an outgoing call, enable telephone users to obtain special services provided by the central office. For example, in many areas, a telephone user can dial *67 before a telephone number to disable central

office-supplied caller identification at the receiving party’s telephone. You must contract with your telephone service provider to have these codes activated.

When users dial star codes, the system’s calling restrictions determine whether the codes are allowed. If they are allowed, the system’s calling restrictions are reset, and the remaining digits that the users dial are checked against the calling restrictions.

■ Trunk-to-Trunk Transfer Set for Each Extension

This enhancement to the Transfer feature enables the system manager to allow or disallow trunk-to-trunk transfer on a per extension basis. In Release 3.1 and later systems, the default setting for all extensions is restricted.

■ Programmable Second Di al Tone Timer

The system manager can assign a second dial tone timer to lines/trunks, in order to help prevent toll fraud (for example, when star codes are used). After receiving certain digits dialed by a user, the central office may provide a second dial tone, prompting the user to enter more digits. If this second dial tone is delayed, and the user dials digits before the central office provides the second dial tone, there is a risk of toll fraud or misrouting the call. The second dial tone timer enables the system manager to make sure that the central office is ready to receive more digits from the caller.

■ Security Enhancements

The sections below outline security measures that are implemented in Release 3.1 and later systems.

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■ Disallowed List Including Numbers Often

Associated with Toll Fraud

A factory-set Disallowed List 7 contains default entries, which are numbers frequently associated with toll fraud. By default, Disallowed List 7 is automatically assigned to both generic and integrated voice messaging interface (VMI) ports used by voice messaging systems. The system manager can manually assign this list to other extensions.

■ Default Pool Dial-Out Code

Restriction for All Extensions

The default setting for the pool dial-out code restriction (Hybrid/ PBX mode only) is restricted. No extension or remote access user with a barrier code has access to pools until the restriction is removed by the system manager.

■ Default Outward Restrictions for VMI Ports

Ports assigned for use by voice messaging systems (generic or integrated VMI ports) are now assigned outward restrictions by default. If a voice messaging system must be allowed to call out

(for example, to send calls to a user’s home office), the system manager must remove these restrictions.

SECURITY ALERT:

Before removing restrictions, it is strongly recommended that

you read Appendix A, ‘‘Customer Support Information,” in System Programming.

■ Default Facility Restriction

Level (FRL) for VMI Ports

The default Au tomat ic Rout e Se lect io n (AR S) F RL f or VMI p ort s is 0, restricting all outcalling.

■ Default for the Default Lo cal Table

The default Automatic Route Selection (Hybrid/PBX mode onl y) FRL has changed to 2 for the Default Local table. System

managers can easily change an extension’s default FRL of 3 to 2 or lower to restrict calling. No adjustment to the route FRL is required.

■ New Maintenance Procedure for Testing

Outgoing Trunks

Technicians must enter a password in order to perform trunk tests.

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SECURITY ALERT:

The enhancements in Release 3.1 help increase the security of the MERLIN LEGEND System. To fully utilize these security enhancements, be sure to read and understand the information in these upgrade notes and in the relevant system guides.

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Release 3.0 Enhancements (August 1994)

Release 3.0 includes all Release 2.1 functionality plus the enhancements listed below.

■ Equipment

New hardware includes a variety of components. Additional details are included elsewhere in this book.

— CPU modifications include:

— A processor running at 16 MHz with a 32-bit wide data

bus.

— 1.5 MB of non-volatile (battery-backed) RAM. — 4.0 MB of Flash ROM. — PCMCIA memory card interface. — A full-duplex 1200/2400 bps modem. — Error/Status code display for maintenance support.

— An 800 GS/LS-ID line/trunk module delivers the calling

party’s telephone number to the customer premises (MLX display telephones only) if the service is subscribed to by the customer and if it is supported by the caller’s telephone company.

— Support for:

— MDC 9000 (six-line, cordless). — MDW 9000 (six-line, cordless, wireless). — 8101 (single-line telephone, desk or wall-mount, data/fax

jack, selectable positive disconnect).

— 2500YMGL and 2500 MMGL (single-line desk telephones,

selectable positive disconnect).

— Picasso — Videophone 2500 single-line telephone with interactive

— Pre-fabricated and pre-drilled backboard.

■ Installation, Upgrade Administration, and Maintenance

These are the new MERLIN LEGEND Communications System capabilities:

— SPM (Release 3.18) conversion of translations from Release

1.0, 1.1, 2.0, and 2.1 to 3.0.

— Remote operation at 1200/2400bps. — Advice and feedback administration screens for new Release

3.0 functionality.

— PCMCIA Memory Card Interface (a Release 3.0 processor

board required) allowing:

— System software installation. — System software upgrade. — 800 GS/LS-ID port module firmware upgrade. — Integrated backup and restore of translations. — Automatic and manual options for backup and restore are

— Inter-digit dialing timer values are programmable.

™

still images).

Still-Image telephone (for interactive display of

video display

available on the system. Automatic backup can be

scheduled weekly or daily to fit the customer’s needs.

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— Inspection of Lines/Trunks displays only those lines and

trunks configured on system rather than all 80 facilities.

— Extensions and facilities in Maintenance Busy (both manual

and automatic) can be identified by the maintenance monitor.

■ User Features

— Security. The Remote Access feature allows people at

remote locations to enter the system by dialing the number of a line or trunk designated for remote access. The system can be programmed to require the remote user to dial a barrier code (a type of password) after reaching the system. In earlier versions, the systemwide barrier code length is fixed at four digits. Release 3.0 allows a systemwide barrier code length ranging from a minimum of four digits to a maximum of 11 digits, with a factory setting of seven digits. SMDR records are enhanced to provide information for remote access calls. If the remote access call is received on a facility providing Caller ID information (see below), the SMDR report can help trace the call.

— Caller ID. Caller information (telephone number) is furnished

to MLX display telephones by an 800 GS/LS-ID module using the LS (loop-start) option. This allows customers to screen calls before answering the telephone, as well as providing calling party information for use with various applications. This function is available only when the customer subscribes to caller identification service from the telephone company, if the telephone company supports that service.

— Shared System Access (SSA). A telephone may have up to

27 Shared SA buttons to expand extension coverage.

— Authorization Codes. The Authorization Code feature

allows you to make calls using your calling privileges when you are dialing from an extension other than your own. When you enter your authorization code (ranging from 2 to 11 characters and unique across the system), the privileges and restricti ons assigned to your home extension override the current restrictions at the host extension. This includes toll restriction, outward restriction, Facility Restriction Level (FRL), Allowed Lists, Disallowed Lists, Night Service Exclusion List, and Dial Access to Pools. All other functions on the telephone are those of the local telephone, not the home extension. Authorization codes can also be used for the purpose of call accounting through the SMDR printout. The SMDR account code field can hold either the authorization code extension number or the authorization code itself.

— Direct Voice Mail. If your company has voice mail, this

feature allows you to dial a co-worker’s voice mailbox directly without ringing that person’s extension. Direct Voice Mail is especially useful for transferring calls when a co-worker is not available.

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Release 3.0 Enhancements (August 1994)

■ Additional Features

The status of Leave Word Calling (LWC) and Privacy are retained across cold starts.

Caller ID (CLASS

ICLID and PRI) are available on primary

coverage and return from transfer.

■ Additional Application Packages, Adjuncts, and

Adapter Enhancements

— PassageWay Direct Connection Solution. PassageWay

Direct Connection Solution (Release 2.0) is a computer telephony integrated product that links a desktop Microsoft

Windows

-based PC to the MERLIN LEGEND

Communication System’s MLX-10DP, MLX-20L, or MLX-28D telephone. The Windows applications are: AT&T Call (autodial/contact manager), AT&T Buzz (screen pops applications), AT&T Set (extension programming interface), and Log Viewer (call log application). PassageWay Direct Connection Solution (Release 2.0) is the version supported on MERLIN LEGEND Communications System Release 3.0.

— PagePal™. PagePal connects several paging systems to the

MERLIN LEGEND Communications System. No other system adapter is necessary for loudspeaker paging.

— Fax Attendant 2.1.1. Fax Attendant Release 2.1.1, which

co-resides with AUDIX Voice Power on the IS III Release 1.2 platform, provides the same functionality as earlier versions, plus the following enhancements:

— Personal Fax Messaging. Inbound faxes can be stored

until the subscriber asks that they be printed, at any fax machine he or she specifies, on company premises or offsite (when the subscriber retrieves fax messages remotely).

— Fax Mail. Allows subscribers to send fax messages, get

fax messages, record personal greetings, and program outcalling.

— Fax Broadcast. Provides a simple way to send one fax to

as many as 1000 fax numbers.

■ Call Accounting System (CAS) for Windows

This stand-alone version of CAS takes advantage of the easyto-use graphical environment offered by Microsoft Windows. Through data communications, it also allows one CAS system to serve multiple business sites.

■ Group Videoconferencing

Group videoconferencing is supported over DS1 (Digital Signal Level 1) facilities with PRI. (Videoconferencing has been available since Release 2.0.)

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Release 2.1 Enhancements (August 1994)

Refer to

Release 2.1

enhancements. Release 2.1 includes all Release 2.0 functionality plus the enhancements listed below.

■ Operational

System operational enhancements include the following:

— When a call is forwarded to a multiline telephone that has an

Auto Dial or DSS button programmed for the forwarding telephone, the green light next to the Auto Dial or DSS button for the forwarding telephone does not flash.

— People answering calls received on Cover bu ttons are

allowed to generate touch tones if their telephones are not outward- or toll-restricted.

— Calls received on personal lines with Do Not Disturb on go

immediately to coverage instead of waiting for the coverage delay interval.

— A call put on hold at a Cover button can be added to a

conference by someone who has a personal line for the call.

— A call put on hold at a Cover button can be picked up by any

person who has a personal line for the call.

— Calls that have been put on hold at a Cover, SA, Shared SA,

or Pool button can be picked up by a person who has a personal line button for the call.

— An inside call on hold at an SA button can be pick ed up and

transferred by any person with a Shared SA button corresponding to the button with the held call.

— Calls that are on hold awaiting transfer can be picked up by

any user who has a personal line for the call.

— Beginning with Integrated Solution III Version 1.2, the

automatic reconciliation program that was run automatically at 3:00 a.m. is disabled and can be invoked manually from the User Maintenance menu.

— If an extension is programmed for Forced Account Code

Entry, account codes do not have to be entered when using a programmed Loudspeaker Paging button. In addition, an SMDR recor d is not generated for calls made to paging ports.

— When an MLX telephone, other than an MLX-20L, is plugged

into an MLX port and the Personal Directory does not contain any entries, the allocation of the Personal Directory resource is released. If there are any entries in the Personal Directory, the Personal Directory allocation and the entries in the Personal Directory are saved in the MLX port.

— SMDR call records for calls made on PRI facilities are more

accurate than SMDR call records for calls made on non-PRI facilities. Outgoing calls made on PRI facilities receive

“answer supervision.” Consequently, SMDR timing for calls made on PRI facilities begins when the call is answered. Timing for calls made on non-PRI facilities begins when dialing is completed. Therefore, an SMDR call record is not generated when a call made on a PRI facility is not answered at the far end.

Notes for detailed descriptions of Release 2.1

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Release 2.1 Enhancements (August 1994)

— The Call Type field and the Called Number field on the

SMDR report are changed for both the Basic and ISDN report formats.

— An 012 port that is programmed as a generic voice

messaging interface (VMI) port can transfer an outside call to an outside number.

— In a system where the transfer audible option is programmed

for Music-On-Hold and a music source is provided, outside callers who are transferred to a calling group and are waiting in the queue or who are parked or camped-on, hear music while they are waiting. Internal callers never hear music on hold while waiting in the calling group queue or when they are parked, camped-on, or being transferred to another extension.

■ Installation and Hardware

Installation and hardware enhancements include the following:

— The control unit covers for the MERLIN LEGEND

Communications System are the same easy-to-use covers as those for the MERLIN II Communications System.

— A new 012 (tip/ring) module [apparatus code 517G13 (28) or

higher letter] contains a built-in ring generator. The maximum ring equivalency number (REN) supported is 2.2, and the module will ring four ports at one time. Bridging of single-line telephones is not supported because of poor transmission quality.

— A new 008 OPT module (labeled “with RING GEN.”) contains

a built-in ring generator. It rings four ports at a time.

— Ferrite cores for the power supply modules are shipped from

the factory to comply with FCC Part 15 requirements.

— 3129-WTWA (touch tone outdoor telephone equipped with

cast aluminum housing and armored handset cord with bell ringers)

— 3129-WRWA (rotary dial outdoor telephone equipped with

cast aluminum housing and armored handset cord with bell ringers).

— 3129-WAWA (auto dial outdoor telephone equipped with cast

aluminum housing and armored handset cord with bell ringers).

— 3129-WNWA (nondial, automatic ringing on dedicated circuit

outdoor telephone equipped with cast aluminum housing and armored handset cord with bell ringers).

■ Equipment and Operations

Equipment and operations enhancements include the following:

— A new release (Version 2.16) of the System Programming

and Maintenance (SPM) software to support international use.

— Support of PRI connection to DEFINITY‚ Communications

Systems

— MLX-10DP telephone, identical to an MLX-10D, except that it

provides a jack for access to the PassageWay™

Solution

and PassageWay Direct Connection Solution application.

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Release 2.1 Enhancements (August 1994)

■ Additional Application Packages, Telephones,

Adjuncts, and Adapter

Additional application packages, adjuncts, and adapter enhancements include the following:

— A Digital Announcer Unit, compatible with all call

management systems and tip/ring applications currently available for the MERLIN LEGEND Communications System.

— The HackerTracker™ system software enhancement to the

Call Accounting System (CAS) detects abnormal calling activity by allowing monitoring of facilities or authorization code usage.

— A new digital Magic On Hold unit is available in three

configurations:

— Basic Prerecorded Package — Personalized Package — Custom Production Package

— The MERLIN

receive, store, and use information provided by the local telephone company, specifically, the telephone number of a

Identifier application enables people to

caller in an area where the service is also supported.

— An Off-Premises Range Extender (OPRE) supports off-

premises operation with an off-premises extension capability and extended range operation for tip/ring devices as well as variable gain to improve voice transmission levels.

— PagePac

Plus Louds peak er Pag in g Sys tem s do no t re quire system adapters. The controller provides eight built-in zones (expandable to 56 zones by using up to three 16-zone expansion units), group zones, talkback, night bell, operator override, tones, door supervision, microphone input, and system access security codes as standard features.

— PassageWay Solution (Release 1.0) software consisting of

four applications that run with Microsoft

later and provide an interface between an IBM

Windows™ 3.1 or

-compatible personal computer and the MERLIN LEGEND Communications System.

— Four single-line telephones with memory buttons: 710, 715,

725, and 730.

— Four specialty handsets compatible with all MLX telephones

and the 3101 series, 3178-NHL, 8102, and 8110 single-line telephones.

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Release 2.0 Enhancements (October 1992)

Refer to

Release 2.0 Notes

enhancements. Release 2.0 includes all Release 1.1 functionality plus the enhancements listed below.

■ Programming

Programming enhancements include the following:

— Extension Copy is a feature that reduces programming time

by allowing the use of any extension as a template for programming another extension or block of extensions through ce ntralized telephone programming.

— Integrate d Administration provides a single interface through

Integrated Solution III (IS III) for programming entries common to the MERLIN LEGEND Communications System

and AUDIX™ Voice Power.

— Any SPM Version 2.xx (where xx is replaced by numbers)

provides a Convert function for use in upgrading the system from Release 1.0 or 1.1. This function converts a backup file from a Release 1.0 or 1.1 system to Release 2.0 and later format, allowing reuse of existing system programming on the upgraded system.

— Forced idle reductions keep system interruptions at a

minimum. In general, the smallest necessary component is forced idle during programming activities. For example, renumbering a single extension idles only one extension. Only a few systemwide programming activities, such as setting the system mode and system renumbering, idle the entire system.

■ Operational

— System operational enhancements include the following: — Coverage VMS Off is a feature that prevents incoming

outside calls from going to voice mail. (All other coverage remains active as programmed.) The feature is programmed extension by extension, either through extension programming or through centralized telephone programming.

— A Night Service group can be programmed to include either

extensions or a calling group as members. You should not program both individual extensions and a calling group into the Night Service group, however, because individuals will not have a chance to answer before calling group members do.

— When AUDIX Voice Power sends a Leave Message

notification to an extension, the system identifies the voice mail system as the sender of the message. When the voice mail subscriber uses the Return Call feature, the call goes to any available voice mail port, not just to the specific port that generated the message. This reduces the chance of getting a busy port.

— Coverage receivers can call coverage senders and have the

call receive coverage treatment. If a receiver calls a sender for whom he o r she is covering, and the sender is busy or unavailable, the call proceeds to other points of coverage. It does not come back to the receiver who originated the call.

for detailed descriptions of Release 2.0

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Release 2.0 Enhancements (October 1992)

— Enhancements to display prompts include automatic posting

of a Do Not Disturb message (for MLX display telephones or other multiline telephones, a Posted Message button must be programmed for the Do Not Disturb message to be posted automatically) when a user activates the Do Not Disturb feature, and confirmation messages when a user activates Hold, Privacy, Saved Number Dial, and Transfer.

— Direct Inward Dialing (DID) trunk emulation on a T1 facility

provides up to 24 DID channels on a single DS1 interface, instead of requiring 24 separate physical trunks.

— A telephone user can send a timed flash (switchhook flash)

on a loop-start trunk call on a System Access (SA) button.

■ Fax Attendant Syste m ™

Fax Attendant is an application for s ending and receiving fa x messages; its interface is similar to the voice mail interface provided by AUDIX Voice Power. Fax Attendant System, which co-resides with AUDIX Voice Power on the IS III platform, provides the following services:

— Fax Call Coverage. Receives and holds messages for

subscribers whose fax machines are busy or out of paper. This service also allows a subscriber to have a personal fax number without having a fax machine.

— Fax Mail. Allows subscribers to create and use fax

distribution lists, send and receive fax messages, and record personal greetings for incoming fax calls.

— Fax Response. Prompts callers to select and receive faxes

from a customer-created menu of choices, using touch-tone responses.

■ 408 GS/LS-MLX Module

The 408 GS/LS-MLX module (Releases 2.0 and later only) combines four line/trunk jacks for ground-start or loop-start trunks and eight extension jacks for MLX telephones on a single module in the control unit.

■ Primary Rate Interface (PRI)

Primary Rate Interface (PRI) enhancements include the following:

— Connectivity to the 5ESS — Multiple incoming calls to directory number — Call-by-Call Service Selection — Password handling for FTS2000 — Extension ID as Calling Party Number for Automatic Number

ID (ANI)

■ Maintenance



Generic 6

Maintenance enhancements include the following:

— Clear descriptions of module test failures — Optional printing of hard copy of error logs — Display that correlates extension numbers with slot/port and

logical ID

— Display showing which slots, trunks, and extensions are

maintenance busy

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Release 1.1 Enhancements (October 1992)

— Internal digital switching element (DSE) loopback test for all

modules

— B-channel loopback test for MLX modules — B-channel line or call service states display — Error log entries for dual-port RAM errors

Release 1.1 Enhancements (October 1992)

Refer to

Release 1.1 Notes

enhancements. Release 1.1 includes all Release 1.0 functionality plus the enhancements described in the following sections.

■ Language Selection

This selection allows you to program the system for the display of prompts, menus, and messages on MLX display telephones in English, French, or Spanish. You can also program the following options in any of these languages, independently of the system language:

— Individual extensions with MLX telephones — System Programming and Maintenance (SPM) — System programming reports — SMDR report headers

MLX-10D, MLX-20L, and MLX-28D display telephones and MLX-10 nondisplay telephones are available in three separate versions, with factory-set buttons in English, Spanish, or French. (The MLX-10DP is available in the English version only.) In addition, user and operator guides and telephone tray cards are available in all three languages.

■ Programming and Maintenance

Programming and maintenance enhancements include the following:

— Additional Inspect capability in system programming. — Editing capability (Backspace selection) in extension

programming.

— Improvements to system reports. — An access log that records the last 20 times maintenance or

system programming has been accessed.

— Longer (20-second) gap between ring cycles for

programming mode and Forced Idle tone.

■ Operational

System operational enhancements include the following:

— Automatic selection of an SA button when Conference is

invoked (Hybrid/PBX mode).

— Prompting through Conference feature on MLX display

telephones.

— Relocation of the More prompt on the MLX-20L display. — Display of the number saved on a programmed Last Number

Dial or Saved Number Dial button when the button is inspected.

for detailed descriptions of Release 1.1

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Design Benefits

■ SPM

SPM enhancements include operation in English, French, or Spanish, faster backup and restore, and automatic onscreen display of reports as they are created, with a Browse capability for reading the reports.

■ Equipment

Additional equipment includes the 8102 and 8110 analog telephones, four headsets, two headset amplifiers, and a transparent protective cover for the MLX-10 and MLX-10D telephones. The 8102 and 8110 telephones are also compatible with Release 1.0.

■ PF Registration

PF registration number AS5USA-65646-PF-E is assigned by the FCC for operating the MERLIN LEGEND Communications System in Hybrid/PBX mode in the United States. (The PF registration is also applicable to Release 1.0 systems.)

Design Benefits

Modular component s allow easy, cost-effective growth in both size

and function. For upgrades from the MERLIN LEGEND Communications System, all wiring and analog MERLIN System telephones can be reused. For upgrades from the MERLIN II Communications System, certain trunk and extension modules can also be reused. The modules are 800, 400 (LS), 400EM, 012 T/R, 008, and 408.

Menu-driven system programming maintains the customer’s command of business operations.

Built-in 1200/2400-bps modem allows fast access to the system by customers, Lucent Technologies personnel, or authorized dealers from a remote location for system programming and maintenance.

Flexible mode of operation saves upgrade costs by allowing system configuration in one of three modes: Hybrid/PBX, Key, and Behind Switch. (The factory setting on the 3.0 process or board is Hybrid/PBX.)

Connectivity to other systems in the Behind Switch mode optimizes existing resources by allowing the system to work as part of another MERLIN LEGEND Communications System, System 25, System 75, System 85, DEFINITY 75/85, or other communications system. The control unit can connect to another system’s control unit via either an off-premises telephone (OPT) line or an analog or digital tie trunk.

Digital 2.048-MHz bus supplies a 64-kbps channel on each of the 216 time slots.

68EC020 Motorola CPU running at 16 MHz with zero wait states provides fast system performance.

Memory data retention saves time by ensuring that system and extension programming information is retained for five (5) days, depending on the system configuration, in case of power failure or system shutdown.

Integrated voice and data capabilities allow users to talk while transmitting data at speeds up to 64 kbps.

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Environmental Specifications

DS1 interface can be configured f or c o n ne ction of either T1 or PRI for basic call control with the 4ESS or 5ESS PRI service specifications.

Basic Rate interface (BRI) S/T protocol supports premier digital multiline (MLX) telephones with superior display capabilities and supports the ISDN terminal adapter Data Module for the connection of adjuncts.

Environmental Specifications

The contro l unit requires a regulated environment and can be located in any room or closet that is temperature-c ontrolled and clean. Do not mount the control unit where it will be exposed to direct sunlight.

In addition, the control unit should not be co-located with air conditioning or ventilation units, compressors, fans and blowers, heaters, arc welders, or other machinery that produces electrical interference.

The control unit is mounted on a Lucent Technologies pre-drilled backboard.

Once installed, it is important to keep the control unit site clear of hazards, such as stacked paper or boxes, that block ventilation. Installing any machinery in the vicinity of the control unit should be avoided. If any pollution-producing work (such as sanding or spray painting) is to be done in the area, care should be taken to protect the unit.

The following table gives the environmental specifications for the control unit.

Control Unit

Fully loaded basic carrier Weight: 45 lb. (20.4 kg) Dimensions: 14 inches wide x 23 inches high x 12 inches

Fully loaded 2-carrier system (basic carrier plus 1 expansion carrier)

Weight: 90 lb. (40.8 kg) Dimensions: 25 inches wide x 23 inches high x 12 inches

Fully loaded 3-carrier system (basic carrier plus 2 expansion carriers)

Weight: 135 lb. (61.2 kg) Dimensions: 37 inches wide x 23 inches high x 12 inches

Mean Time between Failures

(mean/average time the system is expected to operate before any type of failure occurs) = 2.4 years for a system configured with 24 trunks and 50 stations (extensions).

deep (35.6 cm x 58.4 cm x 30.5 cm)

deep (63.5 cm x 58.4 cm x 30.5 cm)

deep (94 cm x 58.4 cm x 30.5 cm)

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Environmental Specifications

Backboard Mounting Hardware Requirements

This refers to the types of wall construction to which the backboard will be attached.

Type of materi al Mounting Hardware Wood surface Wood screws Concrete surface, brick, cinder block Masonry anchors Plaster, plasterboard Toggle bolts Sheet-metal surface Sheet-metal screws

Hardware has a combined pullout force of 650 lb. (294.8 kg). When mounting to sheet-metal walls, attach to structural members.

Location

Within 5 feet (1.5 m) of dedicated AC power outlet (1 plug per carrier).

Within 1000 cable feet (304.8 m) of telephones.

Heat Dissipation

Fully loaded basic carrier 500 Btu/hr (35 cal/sec) Fully loaded 2-carrier system 1000 Btu/hr (70 cal/sec)

(basic carrier with one expansion carr ier )

Fully loaded 3-carrier system 1500 Btu/hr (105 cal/sec)

(basic carrier plus two expansion carriers)

Power Requirements

Basic carrier 117 VAC 60 Hz -15% to 10% 5.4A 2-carrier 117 VAC 60 Hz -15% to 10% 10.8A 3-carrier 117 VAC 60 Hz -15% to 10% 16.2A

Temperature/Humidity Range

40°–104°F (4°–40°C) 20%-80% relative humidity

Venti lation Clearances

1 inch (2.5 cm) on right and left sides

Radio Frequency Interference, Tolerance

1.0 V/m

Electromagnetic Interference (EMI)

To reduce electromagnetic interference emissions (possible interference problems with handheld telephones), check the date of manufacture of the CPU (517A27) units. If they were manufactured before April, 1993, replace them with a later version.

CAUTION:

■ For the control unit, do not use an AC outlet that is controlled

by a wall switch or some other switch.

■ Use an approved ground (AC receptacle for 3-prong plug).

■ Do not install the control unit outdoors.

■ Do not place the control unit near extreme heat (furnaces,

heaters, attics, or direct sunlight).

■ Do not expose the control unit to devices that generate

electrical interference (such as arc welders or motors).

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Power and Grounding

■ Do not place anything on top of carriers.

■ Do not install the control unit under any device that may drip

fluid, such as an air conditioner.

■ Do not expose the control unit to moisture, corrosive gases,

dust, chemicals, spray paint, or similar materials.

Power and Grounding

Proper power and grounding are essential for correct and safe functioning of the system.

Power Specifications

The system control unit plugs into a 117-V AC outlet. To avoid accidental disconnection of the system, this outlet should not be controlled by a wall switch.

Each carrier unit requires its own power supply. Each power supply requires a maximum current of 5.4 amps. Therefore, if expansion carrier units are added to the system, extra AC outlets may be needed.

Grounding Requirements

Proper grounding of the installation site protects the system against the following:

— Lightning — Power surges — Power crosses on outside lines/trunks — Electrostatic discharge (ESD)

The local telephone company is responsible for providing protection of outside lines/trunks at the entrance to the site. The protection should consist of the following:

— Carbon blocks or gas discharge tubes connected to an

approved ground

— Adequate bonding of the outside line/trunk protector ground

and the power company ground

WARNING:

An improper ground can result in equipment failures and service outages. Verify that the AC power uses an approved ground for its primary ground, that all voltage-limiting devices are grounded to an approved ground, and that the ground is one of the approved grounds listed below.

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The following is a list of approved grounds, starting with the most preferred:

— Building steel. — Acceptable water pipe, must be a metal, underground water

pipe at least 1/2-inch (30.4 cm) in diameter, and in direct contact with the earth for at least 10 feet (3 m).

— It must be electrically continuous so that the protector ground

is connected. (Check for insulated joints, plastic pipe, and plastic water meters that might interrupt electrical continuity.)

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Power and Grounding

— A metallic underground water pipe must be supplemented by

the metal frame of the building, a concrete-encased ground, or a ground ring.

— Other local metal underground systems or local underground

structures such as tanks and piping systems.

— Rod and pipe electrodes, a 5/8-i nch (1. 6-c m) sol id rod or

3/4-inch (1.9-cm) conduit or pipe electrode driven to a minimum depth of 8 feet (244 cm).

— Plate electrode, a minimum of 2 square feet (61 square cm)

of metallic surface exposed to the exterior soil.

— Concrete-encased ground, which must be an electrode,

consisting of one of the following:

— At least 20 feet (6.1 m) of one or more steel reinforcing

rods, each being at least 1/2-inch (1.27 cm) in diameter.

— 20 feet (6.1 m) of bare copper conductor not smaller than

#4 AWG, encased in 2 inches (5 cm) of concrete. This electrode must be located within and near the bottom of a concrete foundation or roofing that is in direct contact with the earth.

— Ground ring, consisting of at least 20 feet (6.1 m) of bare

copper conductor not smaller than #2 AWG, encircling the building. The ground ring must be in direct contact with the earth and buried at least 2.5 feet (77 cm) below the earth’s surface.

WARNING:

Do not use a metal underground gas piping system. This is a safety risk.

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For most power surges, the following standard grounding requirements provide adequate lightning and surge protection:

— Properly wired/grounded/bonded outside line protectors — Properly wired/grounded AC outlet — Properly grounded single-point ground bar — Properly wired connection between single-point ground and

power supplies

Additional Power Surge Protection

The 391C1, 391A3, 391A2, and 391A1 power supplies have built-in AC line protection. This built-in protection handles almost all situations.

Occasionally, additional protection may be needed if the customer is located in a heavy lightning area. The following products are available:

— The 147A protector provides AC surge protection for

In-Range Out-of-Building (IROB) extensions. This protector can also provide surge protection for the 391A power supply module in heavy lightning areas.

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Control Unit Interfaces

— The 145D protector provides AC surge protection for the

entire system, including the power supply module. One unit provides protection for six outlets.

— The 146C protector provides Central Office (CO) line surge

protection. One unit covers four CO lines.

Complete installation instructions are provided with the surge protectors.

Control Unit Interfaces

Signaling

Interface Applications

Control unit to MLX telephone

BRI S/T

ISDN Terminal Adapter

DS1 Control unit to the following services:

Emulated tie trunk Emulated DID Emulated loop-start Emulated ground-start

PRI services

ACCUNET® switched digital service MEGACOM® WATS

MEGACOM 800 Software Defined Network (SDN)

MultiQuest® 900 number services Connectivity to 5ESS Generic 6/7/8/F TS 2000 Multiple incoming calls to directory number Call-by-Call Service Selection Password handling for FTS 2000 SID-ANI as Calling Party Number

RS-232-CControl unit to PC connected to

system programming port

Control unit to Lucent Technologies model 572 printer, PC with CAS, or CAT connected to RS-232-C port

ATL Control unit to analog multiline telephone 40kHz 300–

Tip/Ring Control unit to single-line

telephone, modem, fax, OPT, or voice mail system

ETR Control unit to ETR telephone

or MLS telephone

1 Call handling derived from CCITT recommendation Q.931.

Channel Rate

16 kbps (D) 64 kbps (B) 64 kbps (B) and (D)

64 kbps

2400 bps or 1200 bps

1200 bps

40kHz 300–

Audio/ Data Rate

2400 bps or 1200 bps

1200 bps

3400 Hz

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Network Interface Requirement s

Network Interface Requirements

Line/Trunk Type

Loop-start 02LS2 RJ11C, RJ14C, RJ21X Ground-start 02G S2 RJ11C, RJ14C, RJ21X DID 02RV2-T RJ11C, RJ14C, RJ21X OPT OL13C RJ11C, RJ14C Tie TL31M RJ2GX T1 04DU9-B

PRI 04DU9-BN

BRI 021S5 RJ49

Facility Interface Code

04DU9-C

(D4 with AMI) 04DU9-DN

(D4 with B8ZS) 04DU9-IKN

(ESF with AMI) 04DU9-ISN

(ESF and B8ZS)

Network Interface

RJ48C/X

FCC Registration

Registration Number REN Type

AS593M-72682-MF-E 1.5A Multi-function AS593M-72914-KF-E 1.5A Key only AS5USA-65646-PF-E 1.5A Hybrid/PBX

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DOC Registration

DOC Certification No. CSA Certification No. Load No.

230-4095A LR-56260 6

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Hardware and Software Capacities

You can configure the system as a stand-alone unit or as part of a private network. Maximum system capacities are as follows:

— Up to 108 simultaneo u s two-par ty conversations

NOTE:

If more than 108 conversations are in progress at the same time, blocking can occur.

— Up to 80 line/trunk jacks, including loop-start, ground-start,

DID, tie, and DSI

— Up to 400 extension endpoints that support a combination of

the following:

— Up to 272 physical extension jacks for telephones and

adjuncts

— Up to 200 logical digital data ports (through ISDN terminal

adapters connected to jacks on the MLX module) providing RS-232 connections to data terminals and personal computers

— System call-handling capability of 3828 hundred call seconds

per hour (ccs/hr)

— Up to three 100D DS1 modules, maximum two per carrier;

the 24 channels on each 100D DSI module count toward the 80 line/trunk capacity

— Up to five 800 NI-BRI modules, maximum two per carrier

(Release 4.0 and later)

— One CTI link when operating in Hybrid/PBX mode

The system has a total capacity of 352 physical jacks (80 outside lines/trunks plus 272 extensions); however, each MLX module extension jack supports two logical endpoints (extension devices that can operate simultaneously and independently of each other). For example, an MLX telephone with a Multi-Function Module (MFM) plugs into one extension jack, but the jack supports both the telephone and the equipment (for example, a fax or an analog modem) connected to the MFM.

Similarly, although the 100D module has only one jack, it can serve up to 24 endpoints (emulated lines/trunks or PRI lines/trunks). Thus, you can configure the system to connect up to 80 lines/trunks and

400 extension endpoints—a total of 480 endpoints. The next table, Hardware and Software Capacities, lists the

hardware and software capacities of the system. Constraining Factors appear with a checkmark (✓) and are explained at the end of the table.

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Hardware and Software Capacities

Constraining

Limit

Factor

100D Module (maximum 2 per carrier) 3 800 NI-BRI Module

(maximum 3 per carrier)

Account Codes

Characters per code 16

Allowed/Disallowed Lists

Number of lists Entries per list Digits per entry

Authorization Codes

Digits per code

Automatic Route Selection (ARS)

Number of ARS tables Subpatterns per table Routes per subpattern Entries per table Entries across all tables Default tables

Callback Calls in Queue 64 Calling Groups

Number of groups Members per group

Local extensions only

Non-local extensions only Total agents and supervisors Total supervisors Groups per member Primary delay announcements per system Secondary delay announcements per system Primary delay announcements per group Secondary delay announcements per group Groups per delay announcement External alerts per group Coverage groups per group Priority Queuing

Support Group

Home Group

Carriers

Line/trunk and extension module slots per

basic carrier Line/trunk and extension module slots per

expansion carrier Maximum slots available for

line/trunk and extension modules

Coverage Groups Number of groups Senders per group Groups per sender Receiver buttons per group Groups per QCC receiver

400

100

1600

32 20

200

32 10

400

8 7

2 6

1 8

1 1

1 3

5 6

1 8

home support

✓ ✓

✓

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Hardware and Software Capacities

Hardware and Software Capacities (Continued)

Constraining

Limit

Factor

CTI Link 1✓ Data Hunt Groups

Number of groups Members per group Groups per member

Direct Inward Dialing

Number of blocks Number of trunks

Directories

System Directory

Listings Extension Directory

Listings Personal Directory (MLX-20L only)

Listings

Endpoints (devices) 400 Extensions

Total physical jacks Total endpoints

Fax Machines with Message Waiting 16 ✓ Lines/Trunks 80 Message Waiting Lamp Messages 1499 Night Service

Groups Members per group Calling groups per group Groups per member Emergency Allowed List entries

Park codes (number of codes) 8 Personal Lines 64 Pool Buttons 64 Ports (not simultaneously)

Voice Announce to Busy extensions Voice Messaging interface (VMI) ISDN Terminal Adapter Paging Primary delay announcements Secondary delay announcements

Remote Access

Number of barrier codes Digits per code, systemwide

Service Observing Groups

Number of groups Observers per group Members per group

Shared System Access Buttons

Number of buttons per principal extension 27

32 20

130 200

48 50

200 400

400

200

200 200

4–11

200

1 1

8 1

✓

✓ ✓

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Constraining Factors

Hardware and Software Capacities (Continued)

Constraining

Limit

Factor

Speed Dial

Personal Speed Dial

Entries per telephone

Entries per system

Digits per entry System Speed Dial

Entries per system

Digits per entry

System Operating Consoles

Direct-line consoles (DLCs)

MLX-20L or MLX-28D

BIS-22D, BIS-34D, or MERLIN II

System Display Consoles QCCs Combination of DLCs plus QCCs DSSs Number of consoles per module

408 GS/LS-MLX, 408GS/LS-ID-MLX, or

008 MLX

016 MLX 408 (LS-ATL) or 008 (ATL)

System Programming Equipment

MLX-20L RS-232 jack for PC with SPM or WinSPM Modem (built-in processor module)

Telephones (not simultaneously)

Analog multiline

Without Voice Announce to Busy

With Voice Announce to Busy MLX-20L All other MLX telephones

(with/without ISDN terminal adapter/MFM) Single-line ETR/MLS Power failure transfer

Two-Party Conversations 108 ✓ Voice Messaging Systems 24

1200

130

136

68 48

200 200 200

8 8

4 8

2 4 2

1 1 1

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April 1999

✓

✓ ✓

✓ ✓ ✓

Constraining Factors

This section describes the constraining factors that limit the capabilities supplied in the previous table.

Calling Groups

Members of groups

because the QCC position is set up as a system operator and has its own queue, which is different from the group’s queue.

Members per group

calling group is 20. The maximum number of non-local extensions in a calling group is 1. A calling group cannot contain both local and non-local extensions.

. QCCs cannot be members of calling groups

. The maximum number of local extensions in a

MERLIN LEGEND Communications System Release 7.0 Pocket Reference

555-670-116

Constraining Factors

Primary and secondary delay announcements per system.

Release 5.0 and later systems, up to 10 primary and one secondary announcement device can be designated for each calling group. Each announcement device decreases the 200 tip/ring s tation capacity.

Carriers

The first slot of the basic carrier is used for the processor module, with a maximum of 5 port/board slots.

Coverage Groups

Senders per group

have coverage available and use Position-Busy instead.

CTI Link

One CTI link is supported in Hybrid/PBX mode only.

Fax Machines with Message Waiting

The system can support more than 16 fax machines, but those in excess of 16 cannot use fax message waiting indication.

Ports (not simultaneously)

Voice Messaging Interface

up to 24 VMI ports, all VMI ports must be in the same calling group, and the maximum number of extensions in a calling group is 20.

Service Observing Groups

A Service Observer station must be an MLX telephone (except QCC or CTI link). A Service Observing group member station can be any telephone except QCC or CTI link. The maximum number of members per Service Observing group is equal to the maximum number of extensions in the system.

NOTE:

Service Observing may be subject to federal, state, or local laws, rules, or regulations or require the consent of one or both of the call parties. You must check in your jurisdiction and comply with all applicable laws, rules, and regulations before using this feature. Failure to comply may result in severe penalties.

Speed Dial

Personal Speed Dial

System Operator Consoles

DLCs

. Two consoles are allowed for each 408 MLX, 008 MLX, or analog mul tiline module, and fo ur conso les ar e allowe d for ea ch 016 MLX module (Release 7.0 and later). A maximum of eight DLC consoles are allowed per system. Up to two DSSs can be attached to an MLX operator console, and one is built into the MERLIN II System Display Console.

QCCs

. Two consoles are allowed for each 408 MLX or 008 MLX module, and four consoles are allowed for each 016 MLX module (Release 7.0 and later). A maximum of four QCC consoles are allowed per system.

. QCCs cannot be senders because they do not

. Although the system software supports

. Single-line and 5- or 10-button telephones.

With

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Constraining Factors

System Programming Equipment

Remote access overrides onsite programming except during backup or restore.

Telephones (not simultaneously)

MLX-20L

. RAM limit and the total includes the MLX-20L telephone

used for system programming.

All other MLX telephones

adapter cannot be connected to the same telephone (including the MLX-20L) at the same time.

Single-line

. Software dial plan limit.

Power failure transfer ETR/MLS.

Two-Party Conversations

216 time slots.

RAM limit.

. RAM limit. An MFM and an ISDN terminal

. 1 for each 4 LS or GS line/trunk jacks.

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Ordering Codes

Component PEC/SAP Comcode App. Code

MODELS

MERLIN LEGEND R7

Control Unit 6140-CU7

R7.0 Processor (CKE4) 108424136 517P33A Power Supply Module 107793275 391C1 Backplane/Basic Housing

and Carrier 108059304 403J Wall CU Cover 106905953 18A Empty Filler Module 107005720 Backup Card 107779878 10A2

WinSPM CD ROM – Customer 408059376 555-670-804 Customer Ref. CD-ROM1

System Manager Quick

Reference (paper) 108370321 555-670-119

Note: As of 1/18/99, bundles are no longer offered.

UPGRADES

MERLIN LEGEND Hardware Upgrade—

(ships new CPU) R1/R2/R3 (installs prior to April 1998) /R4/R5/R6.0 to R7 6141-U7LA

R7.0 Processor (CKE4) 108424136 517P33A Backup Card 107779878 10A2

WinSPM CD ROM – Customer 408059376 555-670-804 Customer Ref. CD-ROM1

System Manager Quick

Reference (paper) 108370321 555-670-119

MERLIN LEGEND Software Upgrade—

R3.1 (since April 1998) /R6.1 to R7

Forced Install Card 108387929 10J1

WinSPM CD ROM – Customer 408059376 555-670-804 Customer Ref. CD-ROM1

System Manager Quick

Reference (paper) 108370321 555-670-119

Note: To Upgrade from MERLIN II to R7, use MERLIN LEGEND Control Unit ordering codes (6140-CU7).

MERLIN LEGEND Upgrade—Free Hardware

Upgrade from R5/R6 to R7

R7.0 Processor (CKE4) 108424136 517P33A Backup Card 107779878 10A2 WinSPM CD ROM - Customer 408059376 555-670-804 Customer Ref. CD-ROM1 System Manager Quick

Reference (paper) 108370321 555-670-119

MERLIN LEGEND Upgrade—Free

Software Upgrade from R6.1 to R7

Forced Install Card 108387929 10J1

WinSPM CD ROM – Customer 408059376 555-670-804 Customer Ref. CD-ROM1

System Manager Quick

Reference (paper) 108370321 555-670-119

ADDITIONAL CONTROL UNIT COMPONENTS

Power Supply 61477/A 107779878 391C1 2 MB Blank PCMCIA

Backup/Restore Card

4 MB Blank PCMCIA

Backup/Restore Card

Customer Ref. Paper Manuals 61612/A2108370255 555-670-100

SPM Version 7.15 – DOS 61530/A 108411273 SPM Version 7.15 – UNIX for IS 61550A 108411281 WinSPM CD ROM – External Use 6140-SPM 408059376 555-670-802

108370347 555-670-800

6141-119A

108370347 555-670-800

6141-U7LP

108370347 555-670-800

6141-119P

108370347 555-670-800

61475/A

107779878 10A2

61501

107245243 10A1

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Ordering Codes

Ordering Codes (Continued)

Component PEC/SAP Comcode App. Code

WinSPM Floppy – External Use 6141-SPM 408059384 555-670-803 WinSPM CD ROM –

Internal Services Use 408059392 555-670-804

WinSPM Floppy –

Internal Services Use 408059400 555-670-805

Expansion Unit

Expansion Wall Mount with

Top/Front Cover 107007122 403H Power Supply 107793275 391C1 Top/Front Cover (Choose One) 106905953 18A

Cov995 (No Covers)

Cov01 (One Top/One Front)

Cov02 (Two Top/Two Front) Empty Module (Choose One) 107005720 19A

MOD904 (No Module) MOD01 (One Module) Kit of Parts (Cover Labels and Ferrite

Cores; not in PEC 61490)

Plastic Backboard Hardware

Template 847009206 Backboard (31.5’’ x 27’’) 847007523 Shipping Container 847087376 Shipping Tray 847087392 Shipping Insert (pair) 847087384 Network X-Conn: RJ-21X 403613003 Station X-Conn: BR2580-66 Block 405464777

Line/Trunk and Extension Modules

008 (ATL) 61485/A 105351092 517B3 008 MLX 61486/A 108333717 517c21 008 OPT + Ring Generator 61479/A 107731994 517E28 012 (T/R) + Ring Generator 61494/A 107989584 517J13 016 (T/R) with 4 TTRs 61507/A 108359571 517D34 016 ETR with 4 TTRs 61551/A 108333659 517A54 016 MLX 61511/A 108333659 517A54 100D(DS1) 61491/A 108044769 517M15 800 DID 61488/A 108318478 517G20 800 NI-BRI 61510/A 108318494 517B35 400EM (tie trunk) 61492/A 108314261 517D14 400 GS/LS/TTR 61483/A 107091399 517C18 408 GS/LS (ATL) 61481/A 107091407 517D26 408 GS/LS-ID-MLX 61505/A 108333733 517E29 800 DID with 2 TTRs 61488/A 108318478 517G20 800 GS/LS-ID ICL with 4TTRs 61502/A 108357609 517B31

Vintage Line/Trunk and Extension Modules

408 LS/ATL 61482 105512495 517C1

INACTIVE Models/Bundles and Modules

MERLIN LEGEND R3

Control Unit (Inactive)

Power Supply 107793275 391C1 CKE4 Processor 108182643 517D33A Translation Card 107245243 10A1 Backplane 107007114 403G Customer Ref. Manuals 108251877

MERLIN LEGEND MLX/ATL

Bundle (Inactive)

R6.1 Processor (CKE4) 108282765 517M33A Power Supply 107793275 391C1 Backup Card 107779878 10A2

SPM–DOS 6.25 108389628 TBD Backplane 108059304 403J Wall CU Cover (Attribute: COV01) 106905953 18A Empty Module (Attr: MDL01) 107005720

61490/A

102799

6140-C31

105846

6140-61D

106711

107005027 D182764

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Ordering Codes

Ordering Codes (Continued)

Component PEC/SAP Comcode App. Code

408 GS/LS-MLX Mod

(QTY: 2) 108236902 517D29 008 ATL Module 105351092 517B3 Customer Ref. CD-ROM1

(Attribute: DOC52) Customer Ref. Paper Manuals2

(Attribute: DOC51) Network Ref. Paper Manual

(Attribute: NRD01) 108289703 555-661-150

MERLIN LEGEND 016/ATL/MLX

Bundle (Inactive)

R6.1 Processor (CKE4) 108282765 517M33A Power Supply 107793275 391C1 Backup Card 107779878 10A2

SPM–DOS 6.25 108389628 TBD Backplane 108059304 403J Wall CU Cover (Attribute: COV01) 106905953 18A Empty Module (Attr: MDL01) 107005720 408 GS/LS-MLX Module 108236902 517D29 408 GS/LS/ATL Module 107091407 517D26 016 T/R Module 107856551 517C34

Customer Ref. CD-ROM

(Attribute: DOC52) Customer Ref. Paper Manuals

(Attribute: DOC51) Network Ref. Paper Manual

(Attribute: NRD01) 108289703 555-661-150

MERLIN LEGEND 016/MLX

Bundle (Inactive)

R6.1 Processor (CKE4) 108282765 517M33A Power Supply 107793275 391C1 Backup Card 107779878 10A2 SPM–DOS 6.25 108389628 TBD Backplane 108059304 403J Wall CU Cover (Attribute: COV01) 106905953 18A Empty Module (Attr: MDL01) 107005720 408 GS/LS-ID-MLX Mod

(QTY: 2) 108236902 517D29 016 T/R Module 107856551 517C34

Customer Ref. CD-ROM1

(Attribute: DOC52) Customer Ref. Paper Manuals2

(Attribute: DOC51) Network Ref. Paper Manual

(Attribute: NRD01) 108289703 555-661-150

MERLIN LEGEND 3150 DS1 CSU

Bundle (Inactive)

DS1 Module 108044769 517M15 DB15-D515 Screw Slide Latch 107369324 CJ48M-RJ48M Cable 107369274

Customer Ref. CD-ROM1

(Attribute: DOC52) Customer Ref. Paper Manuals2

(Attribute: DOC51)

6140-61F

6140-61G

108289034 555-661-800 108303264 555-661-100

106712

108289034 555-661-800 108303264 555-661-100

106713

108289034 555-661-800 108303264 555-661-100

6140-61I

106714

108289034 555-661-800 108303264 555-661-100

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Ordering Codes

Ordering Codes (Continued)

Component PEC/SAP Comcode App. Code

Network Ref. Paper Manual

(Attribute: NRD01) 108289703 555-661-150

MERLIN LEGEND DS1 DSU/

CSU Bundle (Inactive)

R6.1 Processor (CKE4) 108282765 517M33A Power Supply 107793275 391C1 Backup Card 107779878 10A2

SPM–DOS 6.25 108389628 TBD Backplane 108059304 403J Wall CU Cover (Attribute: COV01) 106905953 18A Empty Module (Attr: MDL01) 107005720 T1 DSU/CSU 107563983 DS1 Module 108044769 517M15 DB15-D515 Screw Slide Latch 107369324 CJ48M-RJ48M Cable 107369274 CA Assembly DR 107369340 MTG-DR Bracket 107369803

Customer Ref. CD-ROM1

(Attribute: DOC52) Customer Ref. Paper Manuals2

(Attribute: DOC51) Network Ref. Paper Manual

(Attribute: NRD01) 108289703 555-661-150

MERLIN LEGEND 012 to 016 T/R

Trade-in Package (Inactive) 6141-T40A

016 T/R Module 107856551 517C34 Customer Ref. Paper Manuals2

MERLIN LEGEND MLX/012 T/R

Bundle (Inactive)

Power Supply 107793275 391C1 Backplane 107007114 403G Translation Card 107245243 10A1 CKE4 Processor 108182643 517D33A 408 GS/LS-MLX Mod.

(QTY: 2) 108236902 517D29 012 T/R Module w/Ring Gen. 107989584 517J13 (28) Customer Ref. Manuals 108251877

MERLIN LEGEND MLX/ATL

Bundle (Inactive)

Power Supply 107793275 391C1 Backplane 107007114 403G Translation Card 107245243 10A1 CKE4 Processor 108182643 517D33A 408 GS/LS-MLX Mod

(QTY: 2) 108236902 517D29 008 ATL Module 105351092 517B3 Customer Ref. Manuals 108251877

MERLIN LEGEND MLX/ATL/012

Package (Inactive)

CKE4 Processor 108182643 517D33A Backplane 107007114 403G Power Supply 107793275 391C1 Translation Card 107245243 10A1 408 GS/LS-MLX Module 108236902 517E29 012 T/R Module w/Ring Gen. 107989584 517J13

408 GS/LS/ATL Module 107044877 517C26 Customer Ref. Manuals 108251877

MERLIN LEGEND Upgrade—

R1/R2 to R3 (Inactive)

R3.1 Processor 107752693 517D33 Translation Card 107245243 10A1

6140-61J

106715

6140-31C

105845

6140-31D

105844

6140-31E

105843

108289034 555-661-800 108303264 555-661-100

108303264 555-661-100

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Ordering Codes

Ordering Codes (Continued)

Component PEC/SAP Comcode App. Code

SPM—UNIX 107741266 SPM—DOS 107741258 R3.0 Customer Ref. Manuals 107713679

MERLIN LEGEND Upgrade—

M II to R3 (Inactive)

R3.1 Processor 107752693 517D33 Blank Translation Card 107245243 10A1 Kit of Parts (Cover Labels and

Ferrite Cores) R3.0 Customer Ref. Manuals 107713679

MERLIN LEGEND R3 to R3.1

Upgrade (Inactive)

Forced Installation Card 107752677 10B2 Doc Release Notes 107747479

Telephones

MLX Telephones

MLX-5®

English (black) 3156-0BB 107894719 7712D05D -003

English (white) 3156-0BW 107894727 7712D05D-264 MLX-5D®

English (black) 3156-0DB 107894735 7712D06D-003

English (white) 3156-0DW 107894743 7712D06 D-264 MLX-10

English (black) 3156-02B 107108722 7712D01D-003

English (white) 3156-02W 107108748 7712D01D-264

French (black) 3156-F2I 107108797 7712D01D(29)-003

French (white) 3156-F2I 107108789 7712D01D(29)-264

Spanish (black) 3156-S2I 107108755 7712D01D(22)-003

Spanish (white) 3156-S2I 107108771 7712D01D(22)-264 MLX-10D

English (black) 3156-03B 107108870 7712D02D-003

English (white) 3156-03W 107108888 7712D02D-264

French (black) 3156-F3I 107108938 7712D02D(29)-003

French (white) 3156-F3I 107108920 7712D02D(29)-264

Spanish (black) 3156-S3I 107108904 7712D02D(22)-003

Spanish (white) 3156-S3I 107108912 7712D02D(22)-264 MLX-10DP

English (black) 3156-06B 107108946 7712D04D-003

English (white) 3156-06W 107108953 7712D04D-264

MLX-16DP

English (black) 3156-07B 106922271 7715D01D-003

English (white) 3156-07W 106922289 7715D01D-264

Spanish (black) 3156-S7I 106987423 7715D01D(22)-003

Spanish (white) 3156-S7I 106987456 7715D01D(22)-264

French (black) 3156-F7I 106987472 7715D01D(29)-003

French (white) 3156-F7I 106987498 7715D01D(29)-264

East. Europe (black) 3156-S7I 106987506 7715D01D(22)-003

East. Europe (white) 3156-S7I 106987514 7715D01D(22)-264 MLX-20L

English (black) 3156-05B 107108979 7713D01D-003

English (white) 3156-05W 107108987 7713D01D-264

French (black) 3156-F5I 107109027 7713D01D(29)-003

French (white) 3156-F5I 107109019 7713D01D(29)-264

Spanish (black) 3156-S5I 107108995 7713D01D(22)-003

Spanish (white) 3156-S5I 107109001 7713D01D(22)-264 MLX-28D

English (black) 3156-04B 107115800 7713D02D-003

English (white) 3156-04W 107115818 7713D02D-264

French (black) 3156-F4I 107115842 7713D02D(29)-003

French (white) 3156-F4I 107115859 7713D02D(29)-264

Spanish (black) 3156-S4I 106613599 7713D02D(22)-003

Spanish (white) 3156-S4I 106613607 7713D02D(22)-264

107005027 D182764

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Ordering Codes

Ordering Codes (Continued)

Component PEC/SAP Comcode App. Code MLX Secure Telephones

MLX-10DS

English (black) 3156-03S 107185076 7712DO2D1-003 MLX-28DS

English (black) 3156-04S 107185050 7713D02D1-003 MLX-20LS

English (black) 3156-05S 107185068 7713D01D1-003 Fiber Interface Card

with Ring Generator 61393 Chassis with Power

Supply, Blank Cover 6139-SFS 406981225 93030.8C MINI 800 LS Card 61394 406981241 903030.3 2 WIRE

Inactive MLX Telephones

MLX-5

French (black) 107926834 7712D05D(29)-003

French (white) 107926842 7712D05D(29)-264

Spanish (black) 107926859 7712D05D(22)-003

Spanish (white) 107926867 7712D05D(22)-264

Hungarian (black) 107926875 7712D05D(30)-003

Hungarian (white) 107926883 7712D05D(30)-264 MLX-5D

French (black) 107926891 7712D06D(29)-003

French (white) 107926909 7712D06D(29)-264

Spanish (black) 107926917 7712D06D(22)-003

Spanish (white) 107926925 7712D06D(22)-264

Hungarian (black) 107926933 7712D06D(30)-003

Hungarian (white) 107926941 7712D06D(30)-264 ETR (PARTNER)

ETR-6 (black) 3158-04B/A 107854788 7311H12A-003

ETR-6 (white) 3158-04W/A 107854796 7311H12A-264

ETR-6 (gray) 3158-04G/A 107854804 7311H12A-323

ETR-18 (black) 3158-05B/A 107854812 7311H13A-003

ETR-18 (white) 3158-05W/A 107854820 7311H13A-264

ETR-18 (gray) 3158-05G/A 107854838 7311H13A-323

ETR-18D (black) 3158-07B/A 107854846 7311H14A-003

ETR-18D (white) 3158-07W/A 107854853 7311H14A-264

ETR-18D (gray) 3158-07G/A 107854861 7311H14A-323

ETR-34D (black) 3158-08B/A 107854054 7515H04A-003

ETR-34D (white) 3158-08W/A 107854062 7515H04A-264

ETR-34D (gray) 3158-08G/A 107320749 7515H04A-323 MLS (Inactive)

MLS-6 (black) 3151-04B/A 107092165

MLS-6 (white) 3151-04W/A 107092181

MLS-12 (black) 3151-05B/A 107092116

MLS-12 (white) 3151-05W/A 107092124

MLS-12D (black) 3151-06B/A 107092157

MLS-12D (white) 3151-06W/A 107092132

MLS-18D (black) 3151-07B/A 107092215

MLS-18D (white) 3151-07W/A 107092207

MLS-34D (black) 3151-08B/A 106927551

MLS-34D (white) 3151-08W/A 106927569

Analog Multiline Telephones (black)

BIS-10 3165-10B/A 107137671 7313HO1C-003 BIS-22 3166-22B/A 107137689 7314HO1C-003 BIS-22D 3166-DSB/A 107623449 7315HO1F-003 BIS-34D 3167-DSB/A 107635476 7317HO1F-003

Inactive Analog Multiline Telephones (black)

MLC-5 105515332 7312HO1C-003 5-Button 105217426 Z7302H01D-003 10-Button 106641079 Z7303H01D-003 10-Button HFAI 106641053 Z7309H01C-003 34-Button Deluxe 106641046 Z7305H02D-003 34-Button BIS 106641087 Z7305H03D-003 34-Button 106641061 Z7305H01B-003

406981217 93030.2 FIB INT

PRN

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Ordering Codes

Ordering Codes (Continued)

Component PEC/SAP Comcode App. Code

34-Button BIS/DIS 106641095 Z7305H04C-003

MERLIN PFC™ (ATL) 106681562 SET COMM 50A PFC paper 406956367

Single-Line Telephones

2500 YMGL 3101-KFD/A

Black 107005043 2500YMGL-003

Misty cream 107005050 2500YMGL-215 2500 YMGM

Black 107732422 2500YMGM-003

Misty cream 107732430 2500YMGM-215 2500 MMGL 3101-KBD/A

Black 107023236 2500MMGL-003

Misty cream 107023277 2500MMGL-215 6210

Deep gray 3198-10G/A

Lucent white 3198-10W/A 6220

Deep gray 3198-20G/A

Lucent white 3198-20W/A

Inactive Single-Line Telephones

2500 YMGK

(message waiting, recall,

touch-tone, desk) Black 105480578 2500YMGK-003 Misty cream 105480560 2500YMGK-215

2500 MMGK

(recall, touch-tone, desk) Black 105414130 2500MMGK-003 Misty cream 105414122 2500MMGK-215

2500 MMGJ

(touch-tone, desk) Black 105414155 2500MMGJ-003 Misty cream 105414148 2500MMGJ-215

2554 MMGJ

(touch-tone, wall) Black 105480081 2554MMGJ-003 Misty cream 105480032 2554MMGJ-215

500 MM

(rotary, desk) Black 103870234 500MM-03 Ivory 103870226 500MM-50 Beige 103870267 500MM-60

554 BMPA

(rotary, wall) Black 103823498 554BMPA-3 Ivory 103823506 554BMPA-50

8110M Analog Voice 3193-001

Black 107535841 8110A01D-003 811 Kit (4 black sets) 107538399 8110A01D-003 White 107535858 8110A01D-264 811 Kit (4 white sets) 107538401 8110A01D-264

8102M Analog Voice 3192-001

Black 107538357 8102A01C-003 810 Kit (4 black sets) 107538373 8102A01C-003 White 107538365 8102A01C-264 810 Kit (4 white sets) 107538381 8102A01C-264

8101 Analog Voice 3192-101

Black 107730475 8101A01-B003 White 107730483 8101A01-B264

Wireless Telephones

BC 905 Business Cordless 3206-02B 1081660 59

Battery 32091 407759729 Belt Clip 3206-CLP 847903614

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Ordering Codes

Ordering Codes (Continued)

Component PEC/SAP Comcode App. Code

MDW 9031P TransTalk™

Wireless Telephone Set

(stand-alone product

shipped w/ power pack)

Black 3204-07B

MDW 9031P TransTalk™

Wireless Telephone Set

(sets for use with wireless

carrier assembly)

Black 3204-W7B TransTalk Wireless

Carrier Assembly 3204-CR3 117A1

Headset 3122-042

Headpiece 407713718

QD Cord 407714401

Headset (packaged with

an adapter) 3122-043

Headpiece 407720739

QD Cord 407714401

Battery Pack

Black 32045 107733107

Extended Life Battery 32049 107733115

Carrying Case (Holster) 32090 848026092

Inactive Cordless/Wireless Telephones

Model 5405 106440472 CS6300U30A-2292 Model 5455 106440464 CS6300U29A-2292 MDC 9000 Business

Cordless Telephone Set

White 107304982 7311H11B-264

Black 107304974 7311H11B-003

Battery Pack for MDW 9010

White 106760812 Black 106760804

Special-Purpose Telephones

Touch-tone Outdoor WL 8800-031 407380922 2526 Manual Dial Outdoor WL 8800-002 407380955 526 Auto-Dial Outdoor WL 8800-003 407380930 526 AMACADL Explosive Atmosphere

Telephones 2520B

Touch-tone, Wall

Inactive Special-Purpose Telephones

520B

Rotary, Desk 103873048 520B-3 Rotary Outdoor WL 105727444 526

Consoles

DSS

English (black) 3156-DCB 106902463 604B1-003 English (white) 3156-DCW 106902489 604B1-264 Spanish (black) 3156-SDI 107013294 604B1(22)-003 Spanish (white) 3156-SDI 107013302 604B1(22)-264

Inactive Consoles

MERLIN II

System Display Console 105229744 7318H01A-003

3129-ETW 103873030 2520B-3

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Ordering Codes

Ordering Codes (Continued)

Component PEC/SAP Comcode App. Code

Applications

SPM Version 2.16–DOS 61495 107259905 SPM Version 2.16–UNIX 61496 107259913 SPM Version 3.18–DOS 61495 107259905 SPM Version 3.18–UNIX 61496 107259913 SPM Version 4.15–DOS 61508 107886608 SPM Version 4.15–UNIX 61509 107886624 SPM Version 5.15–DOS 61515 108007774 SPM Version 5.15–UNIX 61514 108007782 SPM Version 6.15–DOS 61526 108096132 SPM Version 6.15–UNIX 61527/A 108096140 SPM Version 6.25–DOS 61528/A 108280165 SPM Version 6.25–UNIX 61529/A 108280546 SPM Version 7.15–DOS 61530/A 108411273 SPM Version 7.15–UNIX for IS 61550/A 108411281 WinSPM CD ROM – External Use 6140-SPM 408059376 555-670- 802 WinSPM Floppy – External Use 6141-SPM 408059384 555-670-803 WinSPM CD ROM –

Internal Services Use 408059392 555-670-804

WinSPM Floppy –

Internal Services Use 408059400 555-670-805

Call Accounting System (CAS)

CAS for Windows

50-station 1202-651/A 100-station 1202-652/A 200-station 1202-653/A Custom Rate Table (mandatory)12055 HACKERTRACKER for

Windows Supplemental Initialization

Support Parallel Printer (optional)

dot matrix 69769

Parallel Printer Cable 69641 846943298 Serial Printer 4200-572 Parallel Printer 4200-570 Hacker/Tracker 12014 406806166 PCCB6201

Fax/Modem SW 407046317 92193WP INTUITY CAS 50 Station 1201-052/A INTUITY CAS

HACKERTRACKER 1201-054/A INTUITY CAS 50 Station

Upgrade INTUITY CAS Custom Rates 12054

Inactive CAS

CAS Plus V3.1.1

Bundle, Model 300

(does not include a printer) Custom Rate Table CAS Plus V3 Bun dl e

w/ 80-col. Parallel Printer CAS Plus V3 Bun dl e

w/ 132-col. Parallel Printer CAS Plus V3 Software 406362244

Rate Table6

CAS Plus V3 Update (SW) 406158444 3300EA51 CAS Plus Upgrade 406025916 3300KA2U CAS V3 Hacker Tracker 406774513 3399EA (MS-DOS) IS-III UNIX CAS 250 1201-U14A 407243187 ISIII CAS 250

1202-660/A 12057

1201-053/A

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Ordering Codes

Ordering Codes (Continued)

Component PEC/SAP Comcode App. Code

UNIX CAS Rate Tables 406140764 3.5 SW ATT MTS IS-III UNIX CAS Upgrade 500

(250-500) 1201-U15A 406898254 UN/CAS UPGR

IS CAS Upgrade to NANP 1201-U16A IS CAS NANP

M/L&S – 25 Upgrade NANP 1201-U17A IS II CAS Upgrade to IS III 1201-U18A UNIX HackerTracker 1201-U13A 406898270 SFTW-ISIII

Call Accounting Terminal (CAT)

CAT BASIC/B (LEGEND) 3600-010/A

Printer 406716464 PRNTR-ML182-R2 Processor 406669769 PROCR-36001-C1

CAT + LEGEND/H 3600-024/A

Printer 406716464 PRNTR-ML182-R2 Processor 406478818 PROCR-37000-C6-

CAT + LEGEND/B 3600-023/A

Printer 406716464 PRNTR-ML182-R2 Processor 406478800 PROCR-37000-C6-

CAT Basic Rate Table6

(Update Chip) 36014A 406669739

CAT/B Rate Table6

(Update) 36023A 406478792

CAT/H Rate Table6

(Update) 36024A 406478784

MERLIN LEGEND Reporter

Single Site, 50 stations 1201-011 Single Site, 200 stations 1201-012

Inactive Call Management

System (CMS)

5 107004988 3 107004970 MII/ML CMS Alerter 83010

Block Connector 105164859 104A-246 Power Supply 405331711 KS22911L2 120VAC

Inactive CONVERSANT INTRO

MAP5 Tower/AVP/

LEGEND Bundle

(no Script Builder)

MAP5 500MB Hard Drive 8 MB RAM (QTY: 1) IVP 4 Board (4 ports) Color Monitor Keyboard 9-25 pin Adapter Applications Printer 321P/Printer cable 9600 bps modem (Qty: 2) D8W cords (Qty: 2) 250 MB Tapes Surge protector CONVERSANT INTRO 3.1.1 Basic speech (male/female) IVP Platform Software AVP 2.1.1 Software LEGEND/IVR Switch

Integration Software

MAP5 Tower/AVP/

LEGEND bundle

(with Script Builder)

(Qty:2) IVP 4 Boards (8 ports) Remaining components are

the same as PEC 4201-410

1207-100

HQU

BQU

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Ordering Codes

Ordering Codes (Continued)

Component PEC/SAP Comcode App. Code PassageWay Direct Connect (R2) 8302-500 407214782

PassageWay upgrade R1 to R2 8302-520A 407189802 PassageWay R2 and

Commence 3.1 8302-522

PassageWay Software 407214782

Commence Software 407528512

PassageWay R2 and

Commence Startup 8302-523

PassageWay Software 407214782

Commence Startup Software 407160043

PassageWay R2 and

OnTime 1.54 8302-524

PassageWay Software 407214782

OnTime Software 407127349

Fast Call Software 8330-191 407344928 Fast Call and Passage Way

Direct Connect 8302-521

Commence 2.1 8330-201 407160027 Commence Startup 8330-202 407160043 OnTime 1.54 8330-301 407127349

Inactive Telephony Services Netware for MERLIN LEGEND 8320-500/A

PassageWay Telephony

Services R2.21D for Netware

(core/clients) 407556364

PassageWay Telephony

Services R2.21D for Netware

(250+user license) 407465558

PassageWay Telephony

Services Netware Driver for

MERLIN LEGEND 108027368

EICON ISDN Board for MERLIN

LEGEND PassageWay

Telephony Services 407556364

Inactive Lucent Technol ogies Attendant 6125-ATT

Hardware 406899054 Documentation 106431265

MERLIN LEGEND Mail Voice Messaging System

2-port 7107-302/A 4-port 7107-304/A 6-port 7107-306/A Upgrade 2-port to 4-port 7107-311A Upgrade 2-port to 6-port 7107-312A Upgrade 4-port to 6-port 7107-313A

Messaging 2000 Voice Messaging System

4-port voice messaging system7

4 port dialog4 407909993

Monitor – color 407900547

6-port voice messaging system7

6 port dialog4 407910009 Monitor – color 407900547

8-port voice messaging system7

8 port dialog4 407910017 Monitor – color 407900547

12-port voice messaging system7

12 port dialog4 407910025 Monitor – color 407900547

7052-004 106217

7052-006 106218

7052-008 106219

7052-012 106220

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Ordering Codes

Ordering Codes (Continued)

Component PEC/SAP Comcode App. Code

4-port voice/2-port fax messaging

system7 4 port dialog4, 2 port fax 407910033

Monitor – color 407900547

6-port voice/2-port fax messaging

system7 6 port dialog4, 2 port fax 407910066 Monitor – color 407900547

8-port voice/2-port fax messaging

system7 8 port dialog4, 2 port fax 407910082 Monitor – color 407900547

12-port voice/2-port fax

messaging system7 12 port dialog4, 2 port fax 407910108 Monitor – color 407900547

4-port voice/4-port fax messaging

system7 4 port dialog4, 4 port fax 407910058 Monitor – color 407900547

6-port voice/4-port fax messaging

system7 6 port dialog4, 4 port fax 407910074 Monitor – color 407900547

8-port voice/4-port fax messaging

system7 8 port dialog4, 4 port fax 407910090 Monitor – color 407900547

4- to 6-port voice upgrade 7052-606U

Dialog4 board 407901412 4 to 6 Port License/Sentinal Disk

Utility 407920792

6- to 8-port voice upgrade 7052-608U

Dialog4 board 407901412 6 to 8 Port License/Sentinal Disk

Utility 407920800

8- to 12-port voice upgrade 7052-612U

Dialog4 board 407901412 8 to 12 Port License/Sentinal

Disk Utility 407920818

12- to 16-port voice upgrade 7052-616U

Dialog4 board 407901412 12 to 16 Port License/Sentinal

Disk Utility 407920826

2-port fax upgrade 7052-200U

2 port Brooktrout fax board 407914423 Port License/Sentinal Disk Utility 407914498

2- to 4-port voice upgrade 7052-400U

2 port Brooktrout fax board 407914423 Port License/Sentinal Disk Utility 407923770

Visual Mailbox Starter Kit 7052-700 Visual Mailbox Software License

10 Seats 7052-710U 25 Seats 7052-725U

7052-204 106221

7052-206 106222

7052-208 106223

7052-212 106224

7052-404 106225

7052-406 106226

7052-408 106227

106234

106235

106236

106237

106238

106239

407914445 407914415

106240 407914431 106241 407914449

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Ordering Codes

Ordering Codes (Continued)

Component PEC/SAP Comcode App. Code

50 Seats 7052-750U 100 Seats 7052-752U

250 Seats 7052-755U

Inactive MERLIN Mail Voice Messaging

MERLIN Mail Voice Messaging System

for the MERLIN LEGEND Communications System (Release 3)

2-port

MERLIN Mail unit 407241926 modem 407002427

4-port

MERLIN Mail unit 407536739 modem 407002427

6-port

MERLIN Mail unit 407241942 modem 407002427

Release 3 Upgrade

2-port to 4-port 407241934

modem 407002427 2-port to 6-port 407241942

modem 407002427 4-port to 6-port 407241942

modem 407002427 2-port line card (R2)

(upgrade from 2 to 4 for

MERLIN Mail releases prior

to V7.4) 407108521 2-port line card

(upgrade from 2 to 4 for

MERLIN Mail releases V7.4

or later) 407072115

MERLIN Identifier (for MERLIN

LEGEND R2.x)

MERLIN Mail Voice Messaging System

for the MERLIN LEGEND Communications System (Release 2) 2-port

MERLIN Mail unit 407161355

Remote maintenance device 407002427

MERLIN Mail Multi-Lingual

Admin. Guide (585-320-742) 107074932

User’s Quick Reference

(585-320-741) 107074924 4-port

MERLIN Mail unit 407161363

Remote maintenance device 407002427

MERLIN Mail Multi-Lingual

Admin. Guide (585-320-742) 107074932

User’s Quick Reference

(585-320-741) 107074924

Intuity Voice System

4-port 7055-004 6-port 7055-006 8-port 7055-008 10-port 7055-010 12-port 7055-012 Administration 6128-KBD 406891556 Controller Assembly with PC

Administration 6128-PCA 406891564

106242 407914464 106243 407914472 106244 407914480

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Ordering Codes

Ordering Codes (Continued)

Component PEC/SAP Comcode App. Code DISCONTINUED

Controller Assembly with

Display Keyboard

Display Assembly with Wall-

Mounting 406891572

Call Alert Software 406891721 Bracket Assembly, ATL

Telephone Mounting 406891937

Fixture, Display Wallmount 406891929 PC Administration Adapter Kit 406960930 Printer Adapter Kit 406960948 Printer Port to PC Adapter Kit 406960955 Installation and System

Administration Manual 406891713

Quick Reference Card for

MERLIN Identifier Users 406891705

Display Unit 406891663 Keyboard 101 406891655 Controller with Mounting Panel 406891648 Cable, Serial RS-232, Controller

to PC 406891903

MERLIN LEGEND R5.0 TSAPI Offers

In all R5.0 PECs where paper

and CD-ROM are options, add attributes:

Paper (attribute: doc51)

CD-ROM (attribute: doc52)

default

MERLIN LEGEND R5.0

Documentation End-user CD-ROM 108289034 Internal CD-ROM (Lucent

Technologies Associates only) 108007964

MERLIN LEGEND TSAPI

Solution 8320-500 PassageWay Telephony

Services

R2.21D for NetWare

Core/Clients) 407556364 PassageWay Telephony

Services

R2.21D for NetWare -

250+User License 407465558 Legend Driver Software 108027368 EICON Card 407556364

CCOM Application (PhoneLine)

(does not include Professional Services) 5 Users License 10 Users License 25 Users License 50 Users License

Q.SYS Application (PhoneWare)

(does not include Professional Services) 5 Users License 10 Users License 25 Users License 50 Users License

CALLWARE Application

(Phonetastic) (does not include Professional Services) 5 Users License Phonetastic Admin Guide

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Ordering Codes (Continued)

Component PEC/SAP Comcode App. Code

User Guide Application (core) 10 Users License Phonetastic Admin Guide User Guide Application (core) 25 Users License Phonetastic Admin Guide User Guide Application (core) 50 Users License Phonetastic Admin Guide User Guide Application (core) 100 Users License Phonetastic Admin Guide User Guide Application (core)

Professional Services Offers

1 Application 2 Applications Custom Contract

MERLIN LEGEND Enhanced Service Center

12-port System 61516

2.5GB Blank Tape (QTY: 3) 407557073 Color Monitor 406504571 Snap-on Ferrite (QTY: 4) 407616846 Keyboard 407681907 UNIXWare Base Sftwr Tape 5P ED5P91260 G-18 Map/5P Tower J1P260F1 L-1 V6.0 Map/5P New System

Install & Maint Doc J1P260F1 L-AG Base System Boot Sftwr J1P260TH1 L-1 INTUITY Bkp/Res Util J1P260TH1 L136 ENH Sft Tech Bkp/Res J1P260TH1 L137 INTUITY UNIX Mang Scn Pkg J1P260TH1 L138 Oracle for W95, NT, 3.1 108007758 Data Collection Pkg J1P260TH1 L-28 Veritas Sftwr J1P260TH1 L3 Generic SoftTape J1P260TH1 L4 Configuration Data Pkg J1P260TH1 L5 Hardware Res J1P260TH1 L7 INTUITY CONVERSANT VIS

V6.0 Set-Update+ J1P260TH1 L-76 Tip/Ring Board Driver J1P260TH1 L-88 Fea. Test Script Pkg J1P260TH1 L9 Call Bridge Application Pkg J1P260TH1 L-90 UNIXWare 1.1.2 Enhance Set J1P260TH1 L-94 CA Assy-84000 407265529 Analog Adap Kit 885A (QTY:2) 601419666 IVC6 Card (AYC10) (QTY:2) 106406580 25 ft Tel Cord (QTY:4) 103612195 3 ft Tel Mtg Cord (QTY:4) ED5P20830 G-16 BUS Cable J1P260F1 L8 Analog Switch Interface US J1P260TH1 L-70 RMB/Modem J1P260AA1 L-10 RMB Software Utilities-Boot 107397929 RMB Utilities (QTY:3) J1P260TH1 L-73 8-Port Serial Card and Cable J1P260AA1 L-34

Board 407788439

Cable 407789080 Terranova Software 107087280 25-Pin ESF Int. Adapter 407814201 9-Pin ESC PC Int. Adapter 407814219 25-Pin ESC PC Int. Adapter 407814227 DW8 Cord 14 ft (QTY:2) 103786802

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Ordering Codes

Ordering Codes (Continued)

Component PEC/SAP Comcode App. Code

Passage Direct Connect 407214782 MERLIN LEGEND ESC

Software 407799857 RMB Integration Sftwr V1.0 J1P260TH1 L-80

18-port System 61517

2.5GB Blank Tape (QTY: 3) 407557073 Color Monitor 406504571 Snap-on Ferrite (QTY: 6) 407616846 Keyboard 407681907 UNIXWare Base Sftwr Tape 5P ED5P91260 G-18

Map/5P Tower J1P260F1 L-1

V6.0 Map/5P New System

V6.0 Set-Update+ J1P260TH1 L-76 Tip/Ring Board Driver J1P260TH1 L-88 Fea. Test Script Pkg J1P260TH1 L9 Call Bridge Appl Pkg J1P260TH1 L-90 UNIXWare 1.1.2 Enhance Set J1P260TH1 L-94 CA Assy-84000 407265529 Analog AdapKit 885A (QTY:3) 601419666 IVC6 Card (AYC10) (QTY:3) 106406580 25 ft Tel Cord (QTY:4) 103612195 3 ft Tel Mtg Cord (QTY:6) ED5P20830 G-16 BUS Cable J1P260F1 L8 Analog Switch Interface US J1P260TH1 L-70 RMB/Modem J1P260AA1 L-10 RMB Software Utilities-Boot 107397929 RMB Utilities (QTY:3) J1P260TH1 L-73 8-Port Serial Card and Cable J1P260AA1 L-34

Board 407788439

Cable 407789080

Terranova Software 107087280

25-Pin ESF Int. Adapter 407814201 9-Pin ESC PC Int. Adapter 407814219 25-Pin ESC PC Int. Adapter 407814227 DW8 Cord 14 ft (QTY:2) 103786802 Passage Direct Connect 407214782 MERLIN LEGEND ESC

Software 407799857 RMB Integration Sftwr V1.0 J1P260TH1

Optional Equipment

Additional Supervisor Software Terranova Software and cables 61522 107087280

25-Pin ESF Int. Adapter 407814201

9-Pin ESC PC Int. Adapter 407814219

25-Pin ESC PC Int. Adapter 407814227 Printer and Cable 4200-570 406637314

Wallboard8 Wallboard Master Kit 5340-KIT/A 407679174 Wallboard Stand-alone

(within 50 ft) 5340-SKT/A 407743525 Wireless Keyboard for

Wallboard 5332-905/A 407245513

5340-WB4/A 407753243

L-80

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Ordering Codes (Continued)

Component PEC/SAP Comcode App. Code

Right to Use Wallboard

Software 61518/A 407799782 Mandatory Turnkey Install

(Sftwr) 61519 407799808 Incremental Training (1 Day) 61520 407799790 Incremental Training (2 Days) 61521 407799816 Sftwr RTU from 5 up to

12 queues 61534/A 407885714 Sftwr RTU from 5 up to

30 queues 61535/A 407885648 Sftwr RTU from 13 up to

30 queues 61536A 407885706

CTI Applications

Group Phoneware

5 Seats 6156-205 10 Seats 6156-210 25 Seats 6156-225 50 Seats 6156-250

Phonetastic

5 User Right-to-Use 6156-305 10 User Right-to-Use 6156-310 25 User Right-to-Use 6156-325 50 User Right-to-Use 6156-350 100 User Right-to-Use 6156-400

System Adjuncts and Adapters

Channel service units (CSUs)

T1 CSU (3150 CSU) 21581 107087546

T1 ESF CSU Stand-alone 107063828 21581-00001 115VAC in line Transformer 406942284 Converter Cable 107083711 3100-F1-560 RJ48M to RJ48M Unshielded

Twisted Pair Cable (T1) 406941559 3110-F1-500

3160-DSU 2151-DP2 107115784 3160-A1-DSU 3164-DSU 2151-DP4 107115792 3164-A1-DSU-CSU

Inactive

Auxiliary Power Unit 9024 406467142 9024 T1 ESF CSU Stand-alone 107063828 21581-00001

115VAC in line Transformer 406942284 Converter Cable 107063711 3100-F1-560 RJ48M to RJ48M Unshielded

Twisted Pair Cable (T1) 406941559 3110-F1-500

Optional Equipment:

Unshielded TW Pair Cable (T1)

Canada 107063703 3100-F1-510

Straight-Thru Cable PC Serial

Port 406941542 3100-F1-550 Straight-Thru Cable Terminal/Printer 406941534 3100-F1-540 Modular DC Voltage Adapter 406941492 3100-F1-250 Wall Mount Kit 406941674 3100-F1-400

Cables for Mounting

25’ D4BU-29 Cord 106472921 ASSY-4400-F1-533 2’ D4BU-29 Cord 106472905 ASSY-4400-F1-530

Dial Back Modem FLD 106842271 ASSY-3400-F2-201 Dial Back Modem FAC 106842289 ASSY-3400-G2-201 Dial Back Modem NFLD 106842305 ASSY-4000-F2-201 Dial Back Modem NFAC 106842297 ASSY-4000-G2-201 Prism MUX Field 106842313 ASSY-3400-F2-200 Optional Equipment:

Peripheral Interface 62515 105179303 KIT PRTS-D181558

Async. Data Unit, Receptacle 2169-004 103963971 Z3A2

RS232 Connector/Cord 105388474 CORD M8AJ-87

Async, Data Unit, Plug 2169-001 103963971 Z3A2

RS232 Connector/Cord 105388466 CORD M8AK-87

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Ordering Codes

Ordering Codes (Continued)

Component PEC/SAP Comcode App. Code

Aux Power (2 required) 21691

Transformer (2012-D) 102599354 TRNSF-2012D-49 Adapter (248B) 102802113 ADPTR-248B-50 Cord 102937620 CORD-D6AP-87 Adapter (400B) 104152558 ADPTR-400B2

Electrostatic discharge/

(ESD) suppression kits D-181574 105179329 D181574 D-181589 105201891 D181589 D-181590 105201909 D181590 D-181591 105201917 D181591 D-181593 105201933 D181593

EMI filter 103965208 Z200A In-Range Out-of-Building

-146E (IROB) unit

Analog multiline9

IROB unit-MLX9

Fuse block 505A for IROB

(8 fuse blocks per box) 406610337

2 IROBs 8310-020

4 IROBs 8310-021

6 IROBs 8310-022

8 IROBs 8310-023

Off-Premises Range Unit 2302-OPT 107531337 122A-215 Digital Magic on Hold®

Basic Prerecorded

Package 3128-020

Digital Deck 407464684 DMOH1DIGITAL

Cassette 407166941 DMOH-02 Personalized Recording

Package 3128-030

Digital Deck 407464684 DMOH1 DIGITAL

Cassette 406876664 DMOH-01 Custom Production

Package (Std. Tape program) 3128-040

Digital Deck 407464684 DMOH1 DIGITAL

Cassette 406876680 DMOH-05 SIN Stand-alone Single

Custom Production

Package 31284 405135344 INDIV Stand-alone Package of 3

Custom Productions 31283 406876649 DMOH-03 Stand-alone Package of 4

Custom Productions 31280 405126632 M4 FOUR Duplicate of a Custom

Production (for

Second Location) 31289 405127945 D-IP/EM DUB IND Re-License of Music 31288 405127879 D24 24 DUB

Digital Announcer Unit 3119-001

(one minute) Announcer 407344365 Recorder 406659342 RCDR-DMOH2 Cassette 406769455 CSTT-DMOH5

Digital Announcer Unit 3119-003

(three minute) Announcer 407344357 Recorder 406659342 Cassette 406659359

Four Channel System

(1-minute recording per

channel) 3119-141 407716638

8310-013 407568161 343B 8310-013 407568161 505A ASSY 0A WD

GENERIC

PERSONALIZE

F/CUST

MSTR

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Ordering Codes (Continued)

Component PEC/SAP Comcode App. Code

Four Additional Channels

(1-minute recording per channel) 3119-041

Four Channel System

(1-minute recording per channel, remote recording capability) 3271-141 407038512 ADP02/A

Eight Channel System

(1-minute recording per channel, remote recording capability) 3271-241 407079003

Four Channel System

(2-minutes recording per channel, remote recording capability) 3271-142 407556232

Package of 12 Headset

Prong Adapters 3122-012

Package of 12 Headset

Modular Adapters (for MLX sets) 3122-024

Package of 12 Supra Noise

Canceling Headpieces 3122-155

Modem 2224G

(limited availability)

Music Coupler 61398 406143925 ASSY-K23395 L3 PagePac Plus

PagePac Plus Controller 5323-100 406914598 UNIT-22051-000 PagePac Plus Controller

with Power 5323-105 PagePac Plus 16 Zone 5335-100 406914614 UNIT-22051-016 D20 PagePac Plus

Amplicenter 5328-020 406915280 UNIT-22051-020 D100 PagePac Plus

Amplicenter 5328-100 406915264 UNIT-22051-100 D300 PagePac Plus

Amplicenter 5328-300 406915330 UNIT-22051-300 Universal 70V Door Spkr. 5330-230 406914630 UNIT-22050-070

SMDR Printers

AP Printer

(80-column) 4200-570 406637314 ML182 571Parallel Printer 406516989 571-MCII 6FT

(132-column) 4200-571 406712067 ML321P AP CAT Printer (serial) 4200-572 406716464 571-MCII 6FT

Uninterruptible Power Supply 406716464 ML182-R2

500 VA (15 min)(inactive) 105610141 515005C111 Reserve (1 hr) (inactive) 105610174 0053150

PagePal Interface 5335-700 407120716

Audio Visual Paging

215C Message Center 5332-100 4120C Message Center 5332-150 Connector Kit 5332-900 Wireless Keyboard 5332-905 Alpha Net Plus Software 5332-910 R2485 Repeater 5332-915

External Alerts

Loud external ringer 31016 407105691 RINGER-L1AMP-49 External ringer 31019 Supplemental Alerts Universal Alert 5580-001 Alert Horn 5580-021 406207217 THET4-1 Alert Strobe 5580-041 403319197 AT-WHL LK

2224-CEO 105659965 2224C-L1 D/2

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Ordering Codes (Continued)

Component PEC/SAP Comcode App. Code Inactive System Adjuncts and Adapters

ExpressRoute 1000 Data Unit 107651796

V.35 Cable 107651275

7500B data module 105657639 7500B-L1

Stand-alone power supply 405509852 WP90110L7 Multiple mounting 105441166 Z77A 7500A upgrade kit 105688501 D182208

Ring generator unit 105213201 129B RING GEN Universal Paging 405891698 KIT-UPAM

Access Module (UPAM)

TAM-B 405899972 D181900

PRS-48 405742735 D181900

WMT-1A 405891680 D181900

Zonemate™ 9

Dialer unit 404057911 DIAL UNlT-9ZONE Control unit 405024134 CNTL 22050-020

Zonemate 39

Dialer unit 404057929 39 ZONE SELECT Control unit 405024134 CNTL-22050-020C

E1CM ringer and parts 61211 D-181233

290A adapter 102992252 290A ADPTR Ringer 407105683 E1CM-49 Mounting plate 102988466 1049A Cord 103938494 CORD-D4CH-87-25

Network Interface Alert Bell 61211 407105683 RINGER-E1CM-49

Telephone Adjuncts and Adapters

General Purpose Adapter

(GPA) (analog) 2301-GPA 103977997 Z1C

Multi-Function Module

(digital)

Supplemental Alert Adapter

(SAA) 2301-SSA 105031199 ADPTR-856A

MLX-10/ MLX-10D cover 406648469 MLX Telephone Power

Supply 2404-010

MSP1 Power Supply 406743419 WP924 64L1

7' Cord 103786778

Analog Multiline Telephone

Power 62510 105105514 D181522 48V Power Supply 405331711 KS22911L2 Modular Power Cord 102937620 D6AP-87 Z400F Adapter 103942850 Z400F

Single-line telephones

S202A Speakerphone 3152-008

Black 105721088 TEL-S202A-003 Misty cream 105721096 TEL-S202A-215

Message-Waiting Indicator 3152-004 103966396 Z34A Polycom Speakerphones

Standard 3127-STD 407428697 Sound Station EX 3127-EXP 407428739 Lapel Microphone 3127-MIC 407428432 Lucent Analog Premier EX

Without Microphone 3127-APE 407795251

With Microphone 3127-APX 407795269

3156-MFM 105746474 540A1

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Ordering Codes (Continued)

Component PEC/SAP Comcode App. Code Inactive Single-line Telephones

Program, Pause, and

Auto Dial button conceal

kit for 8100-series Kit-D 182363

telephones 106248370 Analog

Speakerphone 3131-004 103786786 D8W-87 7FT

Black 106270325 MOD-CS201A-003 Misty cream 106270333 MOD-CS201A-215

4A Speakerphone 4A

Power unit 102139938 PWR UNIT-85B1 Block connector 102434925 BLK CON-82B-49 Adapter for single-line

telephone 102813888 ADPTR-223C Adapter for multiline

telephone 102949013 ADPTR-223D IP Transmitter (black) 103971891 TRMR-680AF-03 Transmitter (ivory) 103971909 TRMR-680AF-50 Loudspeakers

Black 103873873 LSPK-108AA-03

Ivory 103873881 LSPK-108AA-50

Green 103873899 LSPK-108AA-51

Beige 103873907 LSPK-108AA-60

White 103873964 LSPK-108AA-58

S201 Speakerphone 103786786 D8W-87 7FT

Black 106192651 MOD-S201AP-003 Misty cream 106192693 MOD-S201AP-215

CS201 Conference S203A Speakerphone

Black 106058340 MOD-S203A-003 Misty cream 106508365 MOD-S203A-215

Hands-Free Unit (HFU) 103814356

Headsets and Adapters

StarSet® Headset Mirage® Headset Supra® Monaural Headset Supra NC® Monaural Headset

w/ Noise Canceling

Supra Binaural Headset 3122-045 406976076 Supra NC Binaural Headset

w/ Noise Canceling 3122-060 406445817

Modular Amplifier 3122-020/A 406741900 KS23822L2 Plug Prong Amplifier 3122-010 406445601 KS23822L1

Inactive Headsets and Adapters

Headset Adapter 105752042 ADPTR-502C-003 500A Headset Adapter 106690043 Adapter EL-500A-

3122-030/A 406445627 KS23822L3 3122-050 406445783 KS23822L4 3122-040 406445791

3122-055 406445809

405331711 Pwr Sup-KS2291 102479904 Cord-D4BU-29 Std 104152558 Adapter-40082

MOD-S102A

265 1L2 7FT

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Ordering Codes

Ordering Codes (Continued)

Component PEC/SAP Comcode App. Code

MLX Telephones—Miscellaneous Add-Ons/Replacement Pa rts

Handsets and Cords

Handset Hook (black) 845544998 Handset Hook (white) 845545003 Handset (black) 106050065 K2S1-003 Handset (white) 106053408 K2S1-264 Handset, amplified hearing 31052

Black 105581896 K6S2-003 White 106248248 K6S2-264

Misty cream5

Noise Canceling Handset 31056

Black 406712463 KS23843L7 White 406712471 KS23843L8 Misty cream5

High-Noise Canceling Handset 31057

Black 406712497 KS23843L10 White 406712505 KS23843L11

Misty cream

Amplified Speech Handset 31054

Black 406712406 KS23843L1 White 406712414 KS23843L2

Misty cream5

Push-to-Talk Handset 31055

Black 406712430 KS23843L4 White 406712448 KS23843L5

Misty cream10

Push-to-Listen Handset 31053

Black 406382344 K8S2-003 White 406382369 K8S2-264

Misty cream10

Handset cord, 9’ (2.74 m), black 105635429 H4DU-003 9 FT Handset cord, 9’ (2.74 m), white 105701809 H4DU-264 9’BULK Handset cord, 12’ (3.66 m), black 102401445 H4DU-3 12FT IP Handset cord, 12’ (3.66 m), white 102402609 H4DU-26412’IP Handset cord, 25’ (7.62 m), black 105523866 H4DU-3 25’ DSS line cord, 2’ (61 cm) 106187545 CORD D8AC-87

Desk Stands and User Trays

Stand (large, black) 846320851 STAND-LARGE BL Stand (large, white) 846320844 STAND-LARGE

Stand (small, black) 846320810 STAND-SMALL BL Stand (small, white) 846320802 STAND-SMALL

User tray (black) 846320240 USER TRAY DWR User tray (white) 846320232 USER TRAY DWR

Designation (Button Assignment) Cards and Covers

Card10—MLX-10, MLX-10D, MLX-10DP,

MLX-16DP, MLX-20L, MLX-28D 847355559

Card set-DSS11 Card covers-DSS (black)11 Card covers-DSS (white)11 Card set-QCC12 Card covers13—MLX-10,

MLX-10D, MLX-20L 106448681 KIT-D182457 PRT

Card covers

Card covers13—MLX-28D

—MLX-16DP

105581904 K6S2-215

406712489 KS23843L9

406712513 KS23843L12

406712422 KS23843L3

406712455 KS23843L6

406382351 K8S2-215

WH B W

106448756 KIT-D182464 106448731 KIT-D182462 PRT 106448749 KIT-D182463 PRT 106561673 KIT-D182562 PRT

107499162 KIT-D182846 PRT

106448699 KIT-D182458 PRT

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Ordering Codes

Ordering Codes (Continued)

Component PEC/SAP Comcode App. Code Desk Stands and Wall Mounts

Adjustable desk stand,

10-button (inactive) 103746855 11A

Adjustable desk stand,

34-button (inactive) 103746863 11C

Fixed desk stand, 5- &

10-button (inactive) 103746848 10A

Desk stand/wall mount 14A,

BIS-10 103804290 14A-003

Desk stand/wall mount 14B,

BIS-22 103964458 Z14B-003

Desk stand/wall mount 14C,

BIS-34 103979837 14C-003

Fixed desk stand and wall

mount, 5-button (inactive) 103804290 14A Kit of parts 103995882 D-181230

Wall mount, 10-button (inactive) 103747846 201A

Kit of parts 103995882 D-181230

Wall mount, 34-button (inactive) 103747853 203A

Kit of parts 103995882 D-181230

Faceplates

BIS-10 105203186 KIT PRTS-D-181582 BIS-22 105336986 KIT PRTS-D-181786 BIS-22D 105690762 KIT PRTS-D-182210 BIS-34 and BIS-34D 105203194 KIT PRTS-D-181583

Button Label Sheets

BIS-10 105336978 KIT PRTS-D-181785 BIS-22 105336960 KIT PRTS-D-181784 BIS-22D

BIS-34 and BIS-34D 105336956 KIT PRTS-D-181783 Display console (FM1)

(includes one faceplate) 105299754 KIT PRTS-D-181727

Display console (FM2 & R3)

(includes one faceplate) 105486252 KIT PRTS-D-182041

Single-Line Telephones—Miscellaneous Add-Ons

Ground-Start Button 31021 405792839 Key-KS23566L1 Wiring Kits

Interconnect Wiring Kit

110AB1-100JP12 104409396 110A1 trough 104407960 D-Rings 842139248 D8W cords 103786802 Parts list

105690770 KIT PRTS-D-182211

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Ordering Codes

Ordering Codes (Continued)

Component PEC/SAP Comcode App. Code

SYSTIMAX

CAT 3 Standard 4-Pair Wire 2782-004 CAT 3 Additional 4-Pair Run 2783-MU3 CAT 5 Standard 4-Pair Wire 2782-CT5 CAT 5 Additional 4-Pair Run 2782-MU5

1 Customer Reference CD-ROM contains the

2 For systems that have a CKE4 processor. 3 For R5/R6.0/R6.1 customers that have a multi-year maintenance contract. 4 Default. 5 Customer must sign an addendum, if sold. 6 Consult Lucent Technologies for other area-specific information. 7 Includes the following documentation: the

8 Wallboard also referred to as “Readerboard.”

9 Any multiline off-premises telephone must have an appropriate IROB protector 10 10 sheets per package.

11 Includes both top and bottom cards or covers. 12 8 cards per kit (four sets). 13 4 per package.

MERLIN Wiring Kit 3103-MER 106393671 110A1 trough (5) 104407960 110AB1-100JP12

modular block (2) 104409960 110AB1-100 FT punch

down block (1) 103823845 D-Rings (6) 842139248 Patch cords 12 cords,

4-pair, 5’ (1.5 m) 846619989 D8W cords

24 cords, 14’ (4.3 m) 103786802 Template 846613933 Instruction sheet 846613941 Parts List 846623924

Programming

order paper documents, use PEC 61512/A comcode 108370255.

Implementation and Service Manual

Worksheets, and

both at the control unit location and at the off-premises location.

, the

System Manager’s Guide

Implementation and Service Release Notes

Feature Reference, System

, and the

System Manager’s Manual

, the

Quick Reference Guide

Network Reference

, the

, Wallet Cards,

. To

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NOTES

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Ordering Codes

Control Unit Modules

Module Trunk Type Extension Type

Processor N/A N/A

Power supply N/A N/A

008 (ATL) N/A Analog multiline telephones

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April 1999

008 MLX

008 OPT

1 For newer vintages of this module, firmware can be upgraded by using a

PCMCIA card. 2 For Release 4.0 and later systems only. 3 For Release 5.0 and later systems only. 4 System software recognizes the OPT module as an 012 (T/R) module. Even

though the OPT module has only 8 jacks, it uses 12 ports of capacity,

thereby decreasing overall extension capacity by 4 extensions for every

OPT module.

N/A MLX extensions, including:

■ MLX voice only

■ MLX voice with Voice Announce

to Busy

■ MLX voice and Multi-Function

Module (MFM) with T/R adjunct

■ MLX voice and MFM with

Supplemental Station Adapter (SSA)

■ ISDN terminal adapter only

■ Access device for data

communications between a PC on the system and a high-speed Internet connection, connection to remote node LAN access server, or ISDN router

■ Computer Telephony Integration

■ Videoconferencing systems

N/A On-premises or off-premises

single-line telephones

(CTI) link

using one jack and 2B data feature or 2 jacks with ISDN terminal adapters (depen ding on video system)

MERLIN LEGEND Communications System Release 7.0 Pocket Reference

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Ordering Codes

Specifications Highlights: 68EC020 processor at 16 MHz, built-in 1200/2400-bps modem;

built-in diagnostics; Hybrid/PBX, Key, or Behind Switch mode option; 1.5 MB RAM backup for 4 days; PCMCIA interface

Ports: 3 RS-232-C ports—1 for debugging (plugged to prevent access), one for SMDR, and 1 for system administration

Power input: 117 VAC Power output: +5 VDC (10 A), -5 VDC (2.50 A), -48 VDC (2.05 A) Capacity: 54 unit loads

Capacity: 8 analog extension jacks Signaling: Analog multiline telephone protocol (40 kbps) Loop range: 1000 feet (305 m), in-building or in-range out-of-building (with

analog IROB protectors) only Capacity: 8 digital extension jacks, each with 1 or 2 extensions (each

extension is assigned an individual extension number) Signaling: BRI S/T protocol (two 64-kbps B channels, one 16-kbp s D channel) on a passive bus Power: 48 VDC phantom power to telephone, 48 VDC over a separate pair (7–8) to an operator console with a DSS Loop range: 3000 feet (914 m), in-building or in-range out-of-building (with MLX IROB protectors) service only

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April 1999

Capacity: 8 T/R extensions on 2-way voice transmissi on path with suppo rt for telephones with message waiting lights, 2 TTRs Ringing current: 75-Vrms, 20-Hz trapezoidal ringing superimposed on

-48 VDC.

REN: ≤ 1.0 per port Disconnect signal: 900 ms (T/R short for analog modem, G3 fax, etc.) Switchhook flash detection: 300–1200 ms Loop resistance: Serves 2-wire loops to 1300 ohms, including extensions

dB loss1: 3dB (factory setting), 0dB if all calls are to another OPT station.

1 If one OPT station calls another OPT station, the loss values of th e two OPT

stations are added resulting in transmission level s that are too low.008 OP T

modules (517D28) may be hardware configured to 0dB loss, however this

should only be done if all or the majority of calls from the OPT stations are

to other OPT stations. Setting the loss value to 0dB violates EIA-464-A-1

specifications. Contact Tier 4 before modifying the l oss value settings of 008

OPT modules.

MERLIN LEGEND Communications System Release 7.0 Pocket Reference

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Ordering Codes

Control Unit Modules

Module Tru nk Type Extension Type

012 (T/R) N/A

016 (T/R)

2,3

016 ETR

2,3

016 MLX

1 For Release 4.0 and later systems only. 2 For newer vintages of this module, firmware can be upgraded by using a

PCMCIA card. 3 For Release 7.0 and later systems only. 4 For Release 5.0 and later systems only.

—Continued

Single-line telephones; Intuity AUDIX®; Messaging 2000; T/R adjuncts (such as answering or fax machine); analog data devices (such as modems)

N/A

N/A, TTR All ports, when programmed for ETR:

N/A MLX extensions, including:

Single-line telephones; Intuity AUDIX®; Messaging 2000; T/R adjuncts (such as answering or fax machine); analog data devices (such as modems)

MLS, ETR, Business Cordless 905, and TransTalk MDC and MDW telephones.

Ports 11–16 when programmed for T/R: any T/R device such as single-line

telephones; Intuity AUDIX®; Messaging

2000; T/R adjuncts (such as answering or fax machine); analog data devices (such as modems)

■ MLX voice only

■ MLX voice with Voice Announce to

Busy

■ MLX voice and MFM with T/R adjunct

■ MLX voice and MFM with SSA

■ ISDN terminal adapter only

■ Access device for data

communications between a PC on the system and a high-speed Internet connection, connection to remote node LAN access server, or ISDN

router

■ CTI link

■ Videoconferencing systems using on e

jack and 2B data feature or 2 jacks with ISDN terminal adapters (depending on video system)

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Specifications Capacity: 12 T/R extensions on 2-wa y voice transmission path w ith support for

telephones with message-waiting lights, 2 TTRs Ringing current: 105-Vrms, 30-Hz sinusoidal ringing superimposed on

-48 VDC

REN: ≤ 4.0 per port Disconnect signal: 900 ms (T/R short for analog modems, G3 fax, etc.) Switchhook flash detection: 300–1200 ms

Capacity: 16 T/R extensions on 2-wa y voice transmission path w ith support for

telephones with message waiting lights, 4 TTRs

Power: 40-VDC, 600-ohm battery source Ringing current: 105-Vrms, 30-Hz sinusoidal ringing superimposed on

-48 VDC

REN: ≥ 4.0 per port Disconnect signal: 900 ms (T/R short for analog modems, G3 fax, etc.) Switchhook flash detection: 300–1200 ms

Capacity: 16 ETR station ports including 6 with T/R fun c tionality and 4 TTR s.

First 10 ports are ETR ports only; remaining 6 ports can support either T/R or ETR, but not both simultaneously

Power: -48V for ETR and -49V normal for T/R Ringing current: 20/25 Hz balanced trapezoidal ring signal REN: 2 per port Off-hook detection: ≥18mA, ≤30ma, ≥20 msec for T/R; massage control for

ETR

On-hook detection: ≤14mA for T/R; massage control for ETR T/R switchhook flash detection: 300-1200 ms

Capacity: 16 digital station ports Signaling: BRI S/T protocol (two 64-kbps B channels, one 16 -kbps D channel)

on a passive bus Power: 48 VDC phantom power to telephone, 48 VDC over a separate pair (7–8) to an operator console with a DSS Loop range: 3000 feet (914 m), in-building or in-range out-of-building (with MLX IROB protectors) service only

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Ordering Codes

Control Unit Modules

Module Trunk Type Extension Type

100D

400 LS2

400EM Tie trunk N/A

—Continued

T1 or PRI T1 emulates 24 lines/trunks: loop-start,

Loop-start and TTR

ground-start, tie, and Direct Inward Dial (DID; Hybrid/PBX mode only); can also supply subscriber services. In Release 4.0 and later, T1 can also provide high-speed (56K) data communications and digitally emulated tie trunks for data communications. PRI supports subscriber services, allows high-speed digital data communications, and includes special features.

1 PFT telephone

Issue 1

April 1999

400 GS/LS Loop-start or

408 (LS-ATL)

408 GS/LS Loop-start or

1 For newer vintages of this module, firmware can be upgraded by using a

PCMCIA card. 2 Although this MERLIN® II modules is supported, the following are

recommended for the system: 400 GS/LS, 408 GS/LS, 408 GS/LS-MLX,

800 GS/LS, and 800 GS/LS-ID.

ground-start and TTR

Loop-start Analog multiline telephones; CMS; 1 PFT

ground-start

PFT telephone (button needed for ground-start PFT telephone)

telephone

Analog multiline telephones; CMS; 1 PFT telephone with GS button

MERLIN LEGEND Communications System Release 7.0 Pocket Reference

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Ordering Codes

Specifications Capacity: 24 channels (“virtual” lines/trunks) for voice and analog data or for

digital data only (T1); or 23 B-channels for voice and data, and 1 channel used for signaling (PRI). Supports networking in Release 6.0 and later systems, Hybrid/PBX mode only. Mode: Multiplexes up to 24 channels into 1 facility and demultiplexes 1 facility into up to 24 channels.

Speed: Up to 64 kbps Signaling: DS1 over 4-wire; Apparatus code earlier than 517M15, T1 uses

robbed-bit or common-channel; apparatus code 517M15 and later, common channel is not an option for T1; PRI uses 23 B+D

Capacity: 4 loop-start lines/trunks for 2-way analog voice/data communication, 4 TTRs

Signaling: Loop-start Capacity: 4 analog tie trunks. Supports networking in Hybrid/PBX mode only

Method of completion: Automatic start, immediate-start, wink-start, or

delay-dial-start

Signaling: E&M type 1S, type 1C, type 5 Capacity: 4 ground-start and/or loop -star t li nes/t runks for 2-way anal o g voice/

data communication, 4 TTRs

Signaling: Loop-start or ground-start, optioned per port Capacity: 4 loop-start lines/trunks for 2-way analog voice/data

communication, 8 extensions

Extension signaling: Analog multiline telephone (40 kbps) Trunk signaling: Loop-start trunk, analog voice Loop range: 1000 feet (305 m), in-building or in-range out-of-building

(with analog IROB protectors) only Capacity: 4 ground-start and/or loop -star t li nes/t runks for 2-way anal o g voice/

data communication, 8 extensions

Extension signaling: Analog multiline telephone (40 kbps) Trunk signaling: Loop-start or ground-start trunk (optional per port); voice Loop range: 1000 feet (305 m), in-building or in-range out-of-building

(with analog IROB protectors) only

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Ordering Codes

Issue 1

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Control Unit Modules

Module Trunk Type Extension Type

408 GS/LS-

MLX

408 GS/LS-ID-

MLX

—Continued

Loop-start or ground-start

1 PFT telephone

1 PFT telephone; Caller ID

1 For Release 2.0 and later systems only. 2 For newer vintages of this module, firmware can be upgraded by using a

PCMCIA card. 3 For Release 7.0 and later systems only.

MERLIN LEGEND Communications System Release 7.0 Pocket Reference

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Ordering Codes

Specifications Capacity: 4 ground-start and/or loop-start lines/trunks, 8 digital extension

jacks for MLX extensions, including:

■ MLX voice only

■ MLX voice with Voice Announce to Busy

■ MLX voice and MFM with T/R adjunct

■ MLX voice and MFM with SSA

■ ISDN terminal adapter only

■ Access device for data communications between a P C on the system a nd

a high-speed Internet connection, connectio n to remote node LA N access server, or ISDN router

■ CTI link

■ Videoconferencing systems using one jack an d 2B da ta fe ature or 2 jacks

with ISDN terminal adapters (depending on video system) Extension signaling: BRI S/T protocol (two 64-kbps B channels, one 16-kbps D-channel) on a passive bus Trunk signaling: Loop-start or ground-start trunk (optional per port), analog voice Loop range: 3000 feet (914 m), in-building or in-range out-of-building (with MLX IROB protectors) only Protocol: Requires calling nam e ( R7.0 a nd lat er) and/ or n umbe r identification service from central office

Capacity: 4 ground-start and/or loop-start lines/trunks, 8 digital extension jacks for MLX extensions, including:

■ MLX voice only

■ MLX voice with Voice Announce to Busy

■ MLX voice and MFM with T/R adjunct

■ MLX voice and MFM with SSA

■ ISDN terminal adapter only

■ Access device for data communications between a P C on the system a nd

a high-speed Internet connection, connectio n to remote node LA N access

server, or ISDN router

■ CTI link

■ Videoconferencing systems using one jack an d 2B da ta fe ature or 2 jacks

with ISDN terminal adapters (depending on video system) Extension signaling: BRI S/T protocol (two 64-kbps B channels, one 16-kbps D channel) on a passive bus Trunk signaling: Loop-start or ground-start trunk (optional per port), analog voice Loop range: 3000 feet (914 m), in-building or in-range out-of-building (with MLX IROB protectors) only. If adjuncts (MFM or D SS) are used, auxilia ry power must be in place Protocol: Requires calling nam e ( R7.0 a nd lat er) and/ or n umbe r identification service from central office

1 For Release 4.0 and later systems only. 2 For Release 5.0 and later systems only.

Issue 1

April 1999

MERLIN LEGEND Communications System Release 7.0 Pocket Reference

555-670-116

Ordering Codes

Issue 1

April 1999

Control Unit Modules

Module Trunk Type Extension Type

800 (LS)

800 DID Direct Inward

800 GS/LS Loop-start or

800 GS/LS-ID

800 NI-BRI

MERLIN LEGEND Mail

007 MLM3

1 Although this MERLIN® II module is supported, the following are

2 For Release 3.0 and later systems only. 3 The system software recognizes the MERLIN LEGEND Mail VMS module

1,2

recommended for the system: 400 GS/LS, 408 GS/LS, 408 GS/LS-MLX, 800 GS/LS, and 800 GS/LS-ID.

as a 012 (T/R) module. Even though the module has a maximum of 7 T/R internal ports, including the modem jack, it uses 12 ports of capacity in any of its three configurations.

—Continued

Loop-start 2 PFT telephones

Dialing and TTR

ground-start and TTR

Loop-start or ground-start

T1 NI-BRI interface

none Supports: MERLIN LEGEND Mail Voice

N/A

2 PFT telephones with GS button (if using GS lines/trunks)

2 PFT telephones; Caller ID (loop-start trunks only), if you subscribe to caller identification from the local telephone company, displays the number of incoming callers, and in R7.0 and later, the name of incoming callers as well, on MLX, MLS, and ETR display telephones

Voice, data, video, and other services at 64 kbps over standard ISDN lines/trunks

Messaging System; resides on this module and the internal T/R jacks can be used only for this application

MERLIN LEGEND Communications System Release 7.0 Pocket Reference

555-670-116

Ordering Codes

Specifications Capacity: 8 loop-start lines/trunks for 2-way analog voice/data

communications, 2 PFT telephones

Signaling: Loop-start Capacity: 8 lines/trunks, 2 TTRs

Transmission: Incoming calls only; 2-way (1-pair) fixed impedance to DID

trunks; no outgoing calls Signaling: Loop-reverse batter y; wink-start or i mmediate-star t; accepts to uchtone dialing

Capacity: 8 ground-start and/or loop-start lines/trunks Signaling: Loop-start or ground-start

Capacity: 8 ground-start and/or loop-start lines/trunks; 2 TTRs Signaling: Loop-start or ground-start Protocol: Requires calling name (R7. 0 and later) a nd/or nu mber identification

service from central office

Capacity: 8 BRI facilities, each with 2 B-channels (“virtual” lines) for voice and data and 1 channel used for signaling

Speed: Up to 64 kbps Signaling: ISDN Basic Rate 2B+D

Capacity: 7 internal, system-defined T/R jacks; 2 TTRs; internal remote

maintenance device; serial port for PC connection

Issue 1

April 1999

MERLIN LEGEND Communications System Release 7.0 Pocket Reference

555-670-116

Ordering Codes

Adjunct Summary

Issue 1

April 1999

Equipment Type Specifications

Alerts (AC)1

Alerts (DC)

Answer/ record

machine1

1 Cannot be connected to a QCC.

2 Latest 012 T/R Module (517H13).

■ Any audible or visual alert that

operates on 20–30 Hz ringing signals.

■ Associated with a specific extension

(supplemental alert) or works on a programmed trunk port (external alert).

■ Any audible or visual alert that

operates on 48-VDC signals.

■ Associated with a specific extension

(supplemental alert) or works on a programmed trunk port (external

alert). Note: 48-VDC is supplied via the white/ green pair on an MFM in SSA mode or an analog SSA device

■ Industry-standard machine.

■ Low ringer equivalence (less than

0.15 or (4.02 total REN for T/R port.)

■ Ability to recognize 600-ms

disconnect signal or other means of

automatic disconnect (such as voice

reset disconnect timer, fixed

recording time).

Lucent Technologies Products

External

Ringer—Loud

External Ringer

Alert bell Alert horn Alert strobe Alert chime Alert deluxe horn Alert switch

Model 1300

Answering Machine

Model 1531

Remote Answering System telephone

MERLIN LEGEND Communications System Release 7.0 Pocket Reference

555-670-116

Ordering Codes

Interface

LS or

GS/LS T/R MFM GPA SAA

Line/

Trunk

Jack

T/R

Extension

Jack

MLX

Extension

Jack

Analog

Extension

Jack

Analog

Extension

Jack

✓✓✓

✓

✓✓

✓✓✓

1 T/R jacks on an 012 (T/R) or 016 (T /R) mod ule, or f or Release 7.0 and later

systems, jacks programmed for T/R operation on an 016 ETR module.

Issue 1

April 1999

MERLIN LEGEND Communications System Release 7.0 Pocket Reference

555-670-116

Ordering Codes

Adjunct Summary—

Continued

Issue 1

April 1999

Equipment Type Specifications

Cordless Telephone1

Credit Card Verification

Terminal1

Dial Dictation1

Direct Station Selector

1 Cannot be connected to a QCC.

■ Must have touch-tone dialing

capability when connected via MFM; rotary or touch-tone dialing can be used on T/R port.

■ Single line.

■ Must have touch-tone dialing

capability when connected via MFM; rotary or touch-tone dialing can be used on T/R port.

■ A device that requires contact

closure can be used on LS/GS line jack only with UPAM.

■ A maximum of 2 DSSs can be

connected to an operator console.

■ A 329A power unit must be added to

an operator console having 2 DSSs.

■ Connects to DSS jack on operator

console.

Lucent Technologies Products

5650 Cordless

Telephone

5481 Cordless

Telephone

5552 Cordless

Telephone

N/A

Direct Station Selector (DSS)

MERLIN LEGEND Communications System Release 7.0 Pocket Reference

555-670-116

Ordering Codes

Issue 1

April 1999

LS or

GS/LS T/R MFM GPA SAA

Line/

Trunk

Jack

T/R

Extension

Jack

Interface

MLX

Extension

Jack

Analog

Extension

Jack

Analog

Extension

Jack

✓ ✓ ✓

✓ ✓

✓ ✓ ✓ ✓

1 T/R jacks on an 012 (T/R) or 016 (T/R) module, or for Release 7.0 a nd later

systems, jacks programmed for T/R operation on an 016 ETR module.

MERLIN LEGEND Communications System Release 7.0 Pocket Reference

555-670-116

Ordering Codes

Adjunct Summary

—Continued

Issue 1

April 1999

Equipment Type Specifications

Fax1

Group Calling Delay

Announcement

Hands-Free Unit

Headset for analog multiline telephone

1 Cannot be connected to a QCC.

■ Must have touch-tone dialing

capability when connected via MFM; rotary or touch-tone dialing can be used on T/R port.

■ Industry-standard analog interface.

■ Industry-standard announcement

device.

■ Must provide automatic disconnect.

■ Each calling group can have its own

announcement (maximum 32). For Release 5.0 and later systems, each calling group can have 10 primary announcement devices and 1 secondary announcement device.

■ A device can provide delay

announcement for more than one group.

■ For use with analog multiline

telephones.

■ Connects directly to telephone.

N/A Starset

Lucent Technologies Products

Model 1330

Answering Machine

Digital

Announcement Device, Model 18A for single unit; Model 15A for 4-port unit

502A

Mirage Supra Supra NC

MERLIN LEGEND Communications System Release 7.0 Pocket Reference

555-670-116

Ordering Codes

Issue 1

April 1999

LS or

GS/LS T/R MFM GPA SAA

Line/

Trunk

Jack

T/R

Extension

Jack

✓

(can also use

008 OPT

Extension

Jack)

✓

1 T/R jacks on an 012 (T/R) or 016 (T/R) module, or for Release 7.0 a nd later

systems, jacks programmed for T/R operation on an 016 ETR module.

Interface

MLX

Extension

Jack

Analog

Extension

Jack

Analog

Extension

Jack

✓

MERLIN LEGEND Communications System Release 7.0 Pocket Reference

555-670-116

Ordering Codes

Adjunct Summary

—Continued

Issue 1

April 1999

Equipment Type Specification

Headset for MLX telephone

Headset Adapter

Loudspeaker Paging

Message Waiting Indicator

Modem

(N/A) Starset

■ Connects directly to telephone

OTHER jack.

■ External paging system using

DTMF signaling connected to LS or GS line jack.

■ CPE paging systems require an

interface unit; if CPE has 2-wire input, the PagePal interface (5335-700) can be used.

■ For single-line telephones.

■ Connects directly to telephone.

■ If the modem supports touch-

tone dialing via the associated data terminal, the keyboard can be used for dialing.

■ If the modem does not support

touch-tone dialing, an associate d basic (single-line) telephone can be used for dialing.

Lucent Technologies Products

Mirage Supra Supra NC

PagePac Plus

Amplicenters D20,

D100, D300

PagePac Plus

Controller PagePac 6 PagePac 6 Plus

Z34A (PEC 3 1032)

MERLIN LEGEND Communications System Release 7.0 Pocket Reference

555-670-116

Ordering Codes

Issue 1

April 1999

LS or

GS/LS T/R MFM GPA SAA

Line/

Trunk

Jack

T/R

Extension

Jack

Interface

MLX

Extension

Jack

Analog

Extension

Jack

Analog

Extension

Jack

✓

1 T/R jacks on an 012 (T/R) or 016 (T/R) module, or for Release 7.0 a nd later

systems, jacks programmed for T/R operation on an 016 ETR module.

✓ ✓ ✓

MERLIN LEGEND Communications System Release 7.0 Pocket Reference

555-670-116

Ordering Codes

Adjunct Summary

—Continued

Issue 1

April 1999

Equipment Type Specificat ions

Music-On-Hold1

Speakerphone

SMDR Printer

1 If you use equipment that rebroadcasts music or other copyrighted

materials, you may be required to obtain a copyright license from and pay license fees to a third party, such as the American Society of Composers, Artists, and Producers (ASCAP) o r Broadcast Mu sic Incorporat ed (BMI ). Or you can purchase a Magic on Hold system, which does not require you to obtain such a license, from Lucent Technologies or an authorized dealer.

■ Any FCC-registered 8-ohm music

source or recorded announcement device.

■ Connect directly to telephone.

■ For single-line telephones only.

■ Connects to upper RS-232-C jack

on processor module.

■ Must be located within 50 feet

(15 m) of control unit or use ADU to extend distance.

Lucent

Technologies

Products

Magic On Hold

203A

(PEC 3131-008)

CAT Terminal

printers

MERLIN LEGEND Communications System Release 7.0 Pocket Reference

555-670-116

Ordering Codes

Issue 1

April 1999

LS or

GS/LS T/R MFM GPA SAA

Line/

Trunk

Jack

✓

T/R

Extension

Jack

Interface

MLX

Extension

Jack

Analog

Extension

Jack

Analog

Extension

Jack

✓

1 T/R jacks on an 012 (T/R) or 016 (T/R) module, or for Release 7.0 and later

systems, jacks programmed for T/R operation on an 016 ETR module.

2 Music Coupler required (PEC 61398).

MERLIN LEGEND Communications System Release 7.0 Pocket Reference

555-670-116

Power Supply Unit Load Requirements

Unit Load Calculation Rules

Issue 1

April 1999

Mode

Hybrid/PBX, Modified Key, or Behind Switch

Square Key or Behind Switch

1 The 391A1 and 391A2 power supply units generally support 6 modules

of any type in Hybrid/PBX mode. However, if all 6 carrier slots meet the following conditions, the unit load total may exceed 48:

Only MLX or analog multiline station modules are installed. More than 45 MLX-20L or 34-button analog multiline telephones are

installed. The 391C1 and 391A3 p ower suppl ies have ma ximum ratings of 96 and 72 unit loads respectively. Use these power supplies in place of a 391A1 or 391A2 on systems where unit loads will exceed 48.

2 The 391A1 power supply unit generally supports 4 modules of any type in

Square Key mode.

Installed Modules Calculation

4 or fewer2

5 or more Use the “Unit Load Rating of System

Not required.

Modules” table and instructions below to determine the estimated unit loads (ULs):

■ If the ULs < 96 and the 391C1power

supply is used, or the ULs < 72 an d the 391A3 power supply is used, then no calculation is required. If a 391A1 or 391A2 power supply is used and the ULs > 48, then replace the power supply with a 391C1 power supply.

■ If ULs > 96, reconfigure the system so

that the total ULs does not exceed 96 per carrier.

For more information on unit load calculation, refer to Appendix F of

Planning

System

MERLIN LEGEND Communications System Release 7.0 Pocket Reference

555-670-116

Power Supply Unit Load Requirements

—Continued

Unit Load Rating of System Modules

Module Unit Load Module Unit Load

008 12.0 408 GS/LS 12.0 008 MLX 13.5 408 GS/LS-ID-MLX 12.0 008 OPT 8.0 408 (LS) 12.0 012 T/R

016 ETR 24 800 GS/LS 0.0 016 T/R 12.8 800 GS/LS-ID 0.0 100D (DS1) 0.0

400 GS/LS/TTR 0.0 800 DID 8.0 400 (LS)2

400EM 8.0 Processor 0.0

1 012 modules older than 517H13 may have a unit load up to 8.4. 2 This is a MERLIN II loop-start-only m odule tha t can be used in the ME RLIN

LEGEND Communications System.

412 LS/ETR 18

7.21

800 (LS)2

0.0 800 NI-BRI 0.0

0.0

Issue 1

April 1999

MERLIN LEGEND Communications System Release 7.0 Pocket Reference

555-670-116

Power Supply Unit Load Requirements

—Continued

Unit Load Rating of System Trunks, Telephones, and Adjuncts

Network Access Trunks1 Unit Load

DID 1.0 DS1 0.0 GS/LS 0.0 Tie 1.4

Telephones

MLX-5, MLX-5D .9 MLX-10, MLX-10D, and MLX-10DP 1.2 MLX-16DP 1.5 MLX-28D 1.7 MLX-20L 1.6 BIS-10 1.1 BIS-22 and BIS-22D 1.3 BIS-34 and BIS-34D 1.5 MLC-5 0.0 MDC 9000 0.0 MDW 9000 0.0 5-Button 0.8 10-Button Basic 1.1 10-Button HFAI 1.2 34-Button Basic 1.1 34-Button DLX 1.7 34-Button BIS 1.4 34-Button BIS/DIS 1.4 ETR-6 0.8 ETR-18 0.9 ETR-18D 1.0 ETR-34D 1.0 MLS-6 0.7 MLS-12 0.8 MLS-12D 0.8 MLS-18D 0.8 MLS-34D 0.9 Single-line telephone 0.7

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April 1999

MERLIN LEGEND Communications System Release 7.0 Pocket Reference

555-670-116

Power Supply Unit Load Requirements

Unit Load Rating of System Trunks, Telephones, and Adjuncts (Continued)

Optional E q uipment

EICON board (CTI link interface in NetWare server) 0.0 EICON DIVA 2.1or later board

(CTI link interface in Windows NT platform) 0.0 DSS console2

MFM3 1.3 General Purpose Adapter 1.0

Hands-Free Unit 1.0 Headset adapter 1.0

1 Unit loads are computed per trunk. 2 Up to 2 DSS consoles (one DSS per MLX-28D or MLX-20L) can be powered

from each control unit carrier. For example, a 3-carrier system can have 6 system operator positions, each with one DSS powered from the control unit.

3 The MFM is powered by an individual wall power unit located at the station.

0.9

Issue 1

April 1999

MERLIN LEGEND Communications System Release 7.0 Pocket Reference

555-670-116

Power Supply Unit Load Requirements

System Feature Availability by Operating Mode

Mode

Feature PBX Key

Account Code Entry Authorization Codes Automatic Maintenance Busy Automatic Route Selection Callback Calling Restrictions Centralized Voice Messaging Centrex Transfer via Remote Call

Forwarding Coverage

Coverage VMS Off CTI Link Delayed Ring interval Direct Inward Dialing Direct-Line Console options Direct Voice Mail Directory Extension Status Forced Account Code Entry

Group Calling Headset Status

Hold disconnect Inside dial tone Labeling Language selection Loudspeaker Paging Microphone Disable Night Service Paging groups Park Pickup groups Pools (trunk groups) Queued Call Console options Recall interval

✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓

✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓

Behind

Switch

Issue 1

April 1999

Lucent Technologies 555-670-116 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Release 7.0 Enhancements (April 1999)

Release 6.1 Enhancements (August 1998)

Release 6.0 Enhancements (February 1998)

Release 5.0 Enhancements (June 1997)

Release 4.2 Enhancements (June 1997)

Release 4.1 Enhancements (June 1997)

Release 4.0 Enhancements (March 1996)

Release 3.1 Enhancements (March 1996)

Release 3.0 Enhancements (August 1994)

Release 2.1 Enhancements (August 1994)

Release 2.0 Enhancements (October 1992)

Release 1.1 Enhancements (October 1992)

Design Benefits

Environmental Specifications

Power and Grounding

Control Unit Interfaces

Network Interface Requirement s

FCC Registration

DOC Registration

Hardware and Software Capacities

Constraining Factors

Ordering Codes

Control Unit Modules

Adjunct Summary

Power Supply Unit Load Requirements

Unit Load Calculation Rules

Unit Load Rating of System Modules

Unit Load Rating of System Trunks, Telephones, and Adjuncts

System Feature Availability by Operating Mode