Lucent Technologies 3100, 3000 User Manual
DEFINITY® Extender
Rack Model 3000 &
Analog Switch Card Model 3100
System Administrator’s Guide
555-025-116
Comcode: 108373465
October 1998
Issue 1
Copyright 1998, Lucent Technologies 555-025-116
All Rights Reserved Issue 1
Printed in Canada October 1998
Notice
Every effort was made to ensure that the information in this book was complete and accurate at
the time of printing. However, information is subject to change.
Your Responsibility for Your System’s Security
Toll fraud is the unauthorized use of your telecommunications system by an unauthorized
party, for example, persons other than your company’s employees, agents, subcontractors, or
persons working on your company’s behalf. Note that there may be a risk of toll fraud
associated with your telecommunications system and, if toll fraud occurs, it can result in
substantial additional charges for your telecommunications services.
You and your system manager are responsible for the security of your system, such as programming and configuring your equipment to prevent unauthorized use. The system manager is also
responsible for reading all installation, instruction, and system administration documents provided with this product in order to fully understand the features that can introduce risk of toll
fraud and the steps that can be taken to reduce that risk. Lucent Technologies does not warrant
that this product is immune from or will prevent unauthorized use of common-carrier
telecommunication services or facilities accessed through or connected to it. Lucent
Technologies will not be responsible for any charges that result from such unauthorized use.
Lucent Technologies Fraud Intervention
If you suspect that you are being victimized by toll fraud and you need technical support or
assistance, call the Lucent Technologies National Customer Care Center at 1 800 643-2353.
Federal Communications Commission Statement
This equipment has been tested and found to comply with the limits for a Class A digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference when the equipment is operated in a commercial
environment. This equipment generates, uses, and can radiate radio frequency energy and, if
not installed and used in accordance with the instruction manual, may cause harmful
interference to radio communications. However, there is no guarantee that interference will not
occur in a particular installation. For further FCC information, see "Customer Support
Information" below.
Industry Canada (IC) Interference Information
This digital apparatus does not exceed the Class A limits for radio noise emissions set out in the
radio interference regulations of the Canadian Department of Communications.
Le Présent Appareil Numérique n'émet pas de bruits radioélectriques dépassant les limites
applicables aux appareils numériques de la class A préscrites dans le reglement sur le
brouillage radioélectrique édicté par le ministère le ministère des Industrie Canada.
Trademarks
DEFINITY is a registered trademark of Lucent Technologies in the US and other countries.
Windows is a registered trademark of Microsoft Corporation
Ordering Information
Call: Lucent Technologies Publications Center
Voice 1 800 457-1235 International Voice 317-322-6791
Fax 1 800 457-1764 International Fax 317-322-6699
Write: Lucent Technologies BCS Publications Center
2855 N. Franklin Road
Indianapolis, IN 46219
Order: Document No. 555-025-116
Comcode 108373465
Issue 1, October 1998
Support Telephone Number
In the continental US, Lucent Technologies provides a toll-free customer helpline 24 hours a
day. Call the Lucent Technologies Helpline at 1 800 242-2121 or your Lucent Technologies
authorized dealer if you need assistance when installing programming, or using your system.
Outside the continental US, contact your local Lucent Technologies representative.
Warranty
Lucent Technologies provides a limited warranty on this product. Refer to “Limited Warranty”
in “Customer Support Information.”
Contents
Customer Support Information
Support Telephone Number.......................................................................vii
Security of Your System: Preventing Toll Fraud ....................................viii
FCC Regulations .........................................................................................x
Equipment Attachment Limitations...........................................................xii
Limited Warranty.....................................................................................xiii
Software End User License Agreement.................................................... xiv
About This Manual
Intended Audience....................................................................................xvi
Terms and Conventions............................................................................xvi
Conventions used in this Manual.............................................................xvii
How to Use This Manual........................................................................xviii
Issue 1 October 1998 i
Contents
1. Product Overview
What a typical installation looks like....................................................... 1-4
DEFINITY Extender Model 3000 Rack Description.......................... 1-5
DEFINITY Extender Model 3100 Card Description........................... 1-6
The Switch Management Interface.......................................................... 1-7
2. Specifications
DEFINITY Extender Model 3000 Rack Specifications......................2-3
DEFINITY Extender Model 3100 Card Specifications....................... 2-4
3. Rack Installation
Lucent Supplied Equipment .................................................................... 3-2
Customer Supplied Equipment................................................................ 3-3
How to prepare the site for installation.................................................... 3-4
Electrical Requirements..................................................................3-5
Phone Line Requirements............................................................... 3-5
Safety Checklist.............................................................................. 3-5
Rack Backplane connectors..................................................................... 3-6
How to secure the Rack to a chassis........................................................ 3-8
How to wire the Rack to the PSTN and DEFINITY ECS.......................3-9
How to connect the Cards to the Data Network.....................................3-14
RS-232 DB-9 Connector Pinouts.................................................. 3-16
Before you Power Up the Rack.............................................................3-17
ii Issue 1 October 1998
Contents
4. Installing Switch Cards
How to Install Switch Cards in the Rack..................................................4-3
5. Configuration
Configuration Steps..................................................................................5-3
How to Configure the Remote Module ....................................................5-4
How to connect to the ADMIN Port.........................................................5-5
How to install the Switch Management Interface.....................................5-5
How to Start the Switch Management Interface.......................................5-9
Password File Options............................................................................5-10
How to Open a User Password File........................................................5-11
How to Create a User Password File......................................................5-12
Initial Card Detection.............................................................................5-13
How to Change the Administrator Password..........................................5-15
User Access Code Overview..................................................................5-17
How to Add/Remove Users....................................................................5-19
How to Create/Delete User Groups........................................................5-20
How to Add/Remove Users from User Groups ......................................5-22
How to Assign User Groups to Cards.....................................................5-24
How to Upload Passwords to Cards.......................................................5-26
How to set the Switch Card Data Port....................................................5-28
How to Configure the Switch Management to the PCs COM port.........5-30
How to Access the Rack through Terminal Emulation ..........................5-31
Issue 1 October 1998 iii
Contents
6. Troubleshooting
How to Identify Problems........................................................................ 6-3
Baseline Checklist ................................................................................... 6-3
General Troubleshooting Tips................................................................. 6-4
LED Light Sequences..................................................................... 6-5
Status Menu Information......................................................................... 6-9
PBX Flag/Make Busy options....................................................... 6-13
How a Remote User “Flags” a bad Switch Card................................... 6-14
Statistics Menu Information .................................................................. 6-15
Error Codes............................................................................................ 6-16
How to Troubleshoot Audio Problems.................................................. 6-19
How to Troubleshoot Connection Problems.......................................... 6-22
How to reset a forgotten Administrator Password................................. 6-33
7. Software Upgrades
How to check the software revisions of cards......................................... 7-2
How to Upgrade Switch Card Software .................................................. 7-3
How to Upgrade Software Using a Terminal program............................ 7-7
Upgrading the Remote Module..............................................................7-10
8. Glossary.............................................................................................. 8-2
iv Issue 1 October 1998
Important Safety Instructions
The exclamation point in an equilateral trian gle
is intended to alert the user to the presence of
important operating and maintenance
(servicing) instructions in the literature
accompanying the product.
IMPORTANT SAFETY INSTRUCTIONS
To reduce the risk of fire, electrical shock, and injury to persons when
installing telephone equipment, always follow basic safety precautions
including:
•
Read and understand all instructions.
•
Follow all warnings and instructions marked on or packed with the
product.
•
Never install this unit or the telephone wiring for it during a lightning
storm.
•
Never install a telephone jack in a wet location unless the jack is
specifically designed for wet locations.
•
Never touch uninsulated telephone wires or terminals unless the
telephone wiring has been disconnected at the network interface.
•
Use caution when installing or modifying telephone lines.
Issue 1 October 1998
v
Important Safety Instructions
•
Use only Lucent Technologies-manufactured DEFINITY Enterprise
Communications Server (ECS) circuit packs, carrier assemblies, and
power units in the DEFINITY ECS control unit.
•
Use only Lucent Technologies-recommended/approved DEFINITY
ECS accessories.
•
Do not install this product near water, for example, in a wet basement
location.
•
Do not overload wall outlets, as this can result in the ris k of fire or
electrical shock.
•
Do not attach the power supply cord to building s urfaces. Do not allow
anything to rest on the power cord. Do not locate this product where the
cord will be abused by persons walking on it.
•
Unplug the product from the wall outlet before cleaning. Use a damp
cloth for cleaning. Do not use cleaners or aerosol cleaners.
•
Do not operate the system if chemical gas leakage is suspected in the
area. Use telephones located in some other safe area to report the trouble.
WARNING:
DO NOT open the Rack Power Supply. There are no user
serviceable parts inside the unit. Only an authorized
technician should open the unit for required maintenance
or upgrading purposes.
SAVE THESE INSTRUCTIONS
vi Issue 1 October 1998
Customer Support Information
Support Telephone Number
In the USA only
Lucent Technologies provides a toll-free customer
Helpline (1 800 242-2121) 24 hours a day. If you need
assistance when installing, programming, or using your
system, call the Helpline, or your Luce nt Technologies
authorized representative.
Outside the USA
If you need assistance when installing, programming, or
using your syst em, contact your Lucent Techno logies
authorized representative.
Issue 1 October 1998
vii
Customer Support Information
Security of Your System: Preventing Toll Fraud
As a customer of a new telephone system, you should be
aware that there is an increasing problem of telephone
toll fraud. Telephone toll fraud can occur in many
forms, despite the numerous efforts of telephone
companies and telephone equipment manufacturers to
control it. Some individuals use electronic devices to
prevent or falsify records of these calls. Others charge
calls to someone else’s number by illegally using lost or
stolen calling cards, billing innocent parties, clipping on
to someone else’s line, or breaking into someone else’s
telephone equipment physically or electronically. In
certain instances, unauthorized individuals make
connections to the telephone network through the use of
remote access features.
Common carriers are required by law to collect their
tariffed charges. While these charges are fraudulent
charges made by persons with criminal intent,
applicable tariffs state that the customer of record is
responsible for payment of all long-distance or other
network charge s. Lucent Techno logies cannot be
responsible for such charges and will not make any
allowance or give any credit for charges that result from
unauthorized access.
viii Issue 1 October 1998
Customer Support Information
Security of
Your
System:
Preventing
Toll Fraud
continued
To minimize the risk of unauthorized access to your
Lucent DEFINITY Extender Model 3000 and Model
3100:
When possible, restrict the off-network capability of offpremises callers, using calling restrictions, Facility
Restriction Levels, and Disallowed List capabilities.
When possible, block out-of-hours calling through
Time-of-Day Routing. Frequently monitor s ystem call
detail reports for quicker detection of any unauthorized
or abnormal calling patterns.
Limit Outcalling to persons on a need-to-have basis.
Lucent DEFINITY Extender Model 3000 and Model
3100 , through proper administration, can help you
reduce the risk of unauthorized persons gaining access
to the network. However, telephone numbers and
authorization codes can be compromised when
overheard in a public location, lost through theft of a
wallet or purse containing access information, or when
treated carelessly (writing codes on a piece of paper and
improperly discarding them).
Additionally, hackers may use a computer to dial an
access code and then publish the information to other
hackers. Substantial charges can accumulate quickly. It
is your responsibility to take appropriate steps to
implement the features properly, to evaluate and
administer the various restriction levels, and to protect
and carefully distribute access codes.
Under applicable tariffs, you will be responsible for
payment of toll charges. Lucent Technologies cannot be
responsible for such charges and will not make any
allowance or give any credit resulting from unauthorized
access.
Issue 1 October 1998
ix
Customer Support Information
FCC Regulations
Lucent DEFINITY Extender Models 3000 and 3100
comply with Part 68 of the FCC rules. On the bottom of
the Rack is a label that contains the ringer equivalence
number (REN) for this equipment. If requested, this
information must be provided to the telephone company.
For Public Switch Network: Ringer Equivalence
Number (REN): 0.9B
The REN is used to determine the quantity of devices
which may be connected to the telephone line.
Excessive REN’s on the telephone line may re sult in t he
devices not ringing in response to an incoming call. In
most, but not all areas, the sum of the REN’s should not
exceed five. To be certain of the number of devices that
may be connected to the line, as determined by the total
REN’s contact the telephone company to determine the
maximum REN for the calling area.
If the Lucent DEFINITY Extender Model 3000 and
Model 3100 causes harm to the telephone network, the
telephone company will notify you in advance that
temporary discontinuance of service may be required. If
advance notice isn’t practical, the telephone company
will notify the customer as soon as possible. Also, you
will be advised of your right to file a complaint with the
FCC if you believe it is necessary.
The telephone company may make changes in its
facilities, equipment, operations, or procedures that
could affect the operation of the equipment. If this
happens, the telephone company will provide advance
notice in order for you to make the necessary
modifications in order to maintain uninterrupted service.
x Issue 1 October 1998
Customer Support Information
FCC
Regulations
continued
For repair and warranty information, please contact:
Lucent Technologies Inc. at 1-800-242-2121.
If the trouble is causing harm to the telephone net work,
the telephone company may request you remove the
equipment from the network until the problem is
resolved.
The FCC prohibits customer provided terminal
equipment to be connected to a party line or to be used
in conjunction with coin telephone service. Lucent
DEFINITY Extender Model 3000 and Model 3100
have been registered for permissive operation at 10dBm.
Warning: This equipment has been tested and found to
comply with the limits for a Class A digital service,
pursuant to Part 15 of the FCC Rule s. These limits are
designed to provide reasonable protection against
harmful interference when the equipment is operated in
a commercial environment. This equipment generates,
uses, and can radiate radio frequency energy and, if not
installed and used in accordance with the instruction
manual, may cause harmful interference to radio
communications. Operations of this equipment in a
residential area is likely to cause har mful interference, in
which case the user will be required to correct the
interference at his own expense.
Issue 1 October 1998
xi
Customer Support Information
Equipment Attachment Limitations
The Industry Canada label identifies certified equipment.
This certification means that the equipment meets certain
telecommunications network protective, operational and
safety requirements.
Industry Canada REN: 0.38
The department does not guarantee the equipment will
operate to the user’s satisfaction.
Before installing this equipment, users should ensure that
it is permissible to be connected to the o ff pre mise lines of
the local telecommunications company. The equipment
must also be installed using an acceptable method of
connection. In some cases, the company’s inside wiring
associated with a single line individual service may be
extended by means of a certified connector assembly
(telephone extension cord). The customer should be aware
that compliance with the above conditio ns may not prevent
degradation of service in some situations.
Repairs to certified equipment should be made by an
authorized Canadian maintenance facility designated by
the supplier. Any repairs or alterations made by the user
to this equipment, or equipment malfunctions, may give
the telecommunications company cause to request the user
to disconnect the equipment.
Users should ensure for their own protection that the
electrical ground connections of the power utility,
telephone lines and internal metallic water pipe system, if
present, are connected together. This precaution may be
particularly important in rural areas. Caution: Users
should not attempt to make such co nnections themselves,
but should contact the appropriate electric inspection
authority, or electrician, as appropriate.
xii Issue 1 October 1998
Customer Support Information
Limited Warranty
Lucent Technologies Inc. warrants this equipment to be
free of defects in materials and workmanship for a period
of one year from date of shipment. All defects within thi s
time will be repaired without charge upon return of the
unit to the factory.
This warranty is null and void if the manufacturer
determines that any modifications have been made to the
unit or the unit has been subjected to physical or
electrical stress.
This warranty covers parts and labor only, and does not
include shipping costs, travel expenses or travel time.
Installation of the equipment is the sole responsibili ty of
the purchaser. The manufacturer, its agents or
distributors accept no responsibility for malfunction or
damage caused by improper treatment or connection of
the unit.
The manufacturer, its agents, or distributors are not liable
for any losses incurred through use or malfunction of the
equipment or any losses or damages incurred by the use
of the equipment in any means whatsoever.
This warranty is limited to the repair of the eq uipment to
its normal functioning capability.
This warranty is complete as stated and all other
warranties, expressed or implied, are invalid.
The Model 3000 and the Model 3100 should only be
installed by qualified personnel. No user serviceable parts
are contained within the units. Installation or
programming should not begin prior to review of all
chapters of this manual.
Issue 1 October 1998
xiii
Customer Support Information
Software End User License Agreement
BY LOADING OR USING THE SOFTWARE, YOU
ARE CONSENTING TO BE BOUND BY THIS
AGREEMENT.
DISCLAIMER OF WARRANTY.
SOFTWARE IS PROVIDED ON AN "AS IS" BASIS,
WITHOUT WARRANTY OR REPRESENTATION
OF ANY KIND, EXPRESS OR IMPLIED. LUCENT
TECHNOLOGIES EXPRESSLY DISCLAIMS AND
EXCLUDES THE WARRANTIES OF
MERCHANTABILITY, FITNESS FOR A
PARTICULAR PURPOSE, AND NONINFRINGEMENT. THE ENTIRE RISK AS
TO THE QUALITY AND PERFORMANCE OF THE
SOFTWARE IS BORNE BY YOU. SHOULD THE
SOFTWARE FAIL, YOU AND NOT LUCENT
TECHNOLOGIES ASSUME THE ENTIRE RISK OF
ANY COSTS AND DAMAGES THAT MAY
RESULT.
LUCENT TECHNOLOGIES HAS NO OBLIGATION
TO SUPPORT THE SOFTWARE, AND YOU AGREE
NOT TO SEEK ANY SUCH SUPPORT FROM
LUCENT TECHNOLOGIES. THIS DISCLAIMER OF
WARRANTY CONSTITUTES AN ESSENTIAL
PART OF THE AGREEMENT. SOME
JURISDICTIONS DO NOT ALLOW EXCLUSIONS
OF AN IMPLIED WARRANTY, SO THIS
DISCLAIMER MAY NOT APPLY TO YOU, AND
YOU MAY HAVE OTHER LEGAL RIGHTS THAT
VARY BY JURISDICTION.
xiv Issue 1 October 1998
Customer Support Information
Software
End User
License
Agreement
continued
LIMITATION OF LIABILITY.
RECOGNIZING THAT YOUR RIGHT TO USE THE
SOFTWARE IS PROVIDED FREE OF CHARGE,
YOU AGREE THAT IT IS FAIR, REASONABLE,
AND NOT UNCONSCIONABLE TO RELEASE
LUCENT TECHNOLOGIES AND OTHERS FROM
ANY LIABILITY ARISING IN CONNECTION
WITH THE SOFTWARE. UNDER NO
CIRCUMSTANCES AND UNDER
NO LEGAL THEORY (INCLUDING WITHOUT
LIMITATION TORT INCLUDING NEGLIGENCE,
CONTRACT, STRICT LIABILITY, OR
OTHERWISE), SHALL LUCENT TECHNOLOGIES
OR ITS AFFILIATES OR SUPPLIERS (OR THEIR
RESPECTIVE EMPLOYEES OR AGENTS) BE
LIABLE TO YOU OR ANY OTHER PERSON FOR
DAMAGES OF ANY KIND OR CHARACTER,
WHETHER DIRECT, INDIRECT, SPECIAL,
INCIDENTAL, OR CONSEQUENTIAL,
INCLUDING WITHOUT LIMITATION DAMAGES
FOR LOSS OF GOODWILL, WORK STOPPAGE,
COMPUTER FAILURE OR MALFUNCTION, OR
ANY AND ALL OTHER COMMERCIAL
DAMAGES OR LOSSES, EVEN IF LUCENT
TECHNOLOGIES HAS BEEN INFORMED OF THE
POSSIBILITY OF SUCH DAMAGES.
THIS LIMITATION OF LIABILITY SHALL NOT
APPLY TO LIABILITY FOR DEATH OR BODILY
INJURY TO THE EXTENT APPLICABLE LAW
PROHIBITS SUCH LIMITATION. FURTHERMORE,
SOME JURISDICTIONS DO NOT ALLOW
THE EXCLUSION OR LIMITATION OF
INCIDENTAL OR CONSEQUENTIAL DAMAGES,
SO THIS LIMITATION AND EXCLUSION MAY
NOT APPLY TO YOU.
Issue 1 October 1998
xv
About This Manual
Intended Audience
This manual is intended to help with the insta llation, configuration, and
maintenance of the Lucent DEFINITY Extender Model 3000 and Model
3100. It is intended for use by anyone needing such information, including
system administrators, support personnel, and technicians.
Terms and Conventions
The Lucent DEFINITY Extender Model 3000 is henceforth referred to as
the Rack.
The Lucent DEFINITY Extender Model 3100 is henceforth referred to as
the Analog Switch Card.
Switch Cards is a generic term for additional cards that can be installed in the
Rack.
Lucent DEFINITY ECS is henceforth referred to as DEFINITY ECS, or as
the system.
xvi Issue 1 October 1998
About This Manual
Conventions used in this Manual
Certain type fonts and styles are used as visual cues to help you rapidly
understand the information presented:
Example Purpose
NOTE: Do not recycle old
passwords.
Enter the new password and
click Change.
Example: First Name Text that is underlined provides
Italics indicate a note to add
additional reference information.
Text in bold print is used to
indicate a menu option or
acceptance block within the
Switch Management Interface
software.
an example of the subject matter.
Issue 1 October 1998
xvii
About This Manual
How to Use This Manual
The manual is divided into eight chapters as follows.
Chapter
Number
1 Product Overview Provides a product overview,
2 Specifications Lists all appropriate electrical,
3 Rack Installation Provides information for the
Title Description
Rack description and
information on Analog Switch
Cards.
communications, and data
specifications.
installation of the Rack. It
includes pre-installation
checklists and connectivity
information.
xviii Issue 1 October 1998
About This Manual
How to use this Manual continued
Chapter
Number
4 Installing Switch
Cards
5 Configuration Provides information for configuring
6 Troubleshooting Provides step-by-step task lists to
7 Software Upgrades Provides instructions for updating the
Title Description
Explains the steps necessary to
quickly install new Analog Switch
Cards in the Rac k.
the Rack and all Switch Cards to
communicate with the appropriate
remote modules, using Lucent
Technologies Switch Management
Interface or a PC running a terminal
emulation program.
determine operational errors,
communication errors, and functional
problems with the Rack or individual
Switch Cards.
software to the latest release level.
8 Glossary Provides a list of terms that are used
in the operation or setup of the
Lucent Technologies product line.
Issue 1 October 1998
xix
About This Manual
This page intentionally left blank.
xx Issue 1 October 1998
Product Overview
Chapter Contents
Subject Page
Product over view 1-2
Rack description 1-5
Card description 1-6
Switch Management
Interface description
1-7
Issue 1 October 1998 1-1
Product Overview
Product Overview
Introduction
Product
Summary
This chapter provides a product overview that includes:
q
Product summary
q
Product descr i ptions
The DEFINITY Extender Model 3000 is a high-density
switch-side device that connects to the DEFINITY ECS’
digital line interface. The Rack can be configured with up
to 12 Switch Cards, which are sold separately.
The Rack can be configured with up to 12 Switch Cards,
in any combination Model 3100 Analog Switch Cards, or
the Model 3200 ISDN Switch Cards.
Note: The Model 3200 ISDN Switch Card is not yet
available.
Analog Switch Cards extend one DEFINITY ECS
terminal per card for a total of 12 users per Rack, while the
ISDN Switch Cards can extend two DEFINITY ECS
terminals per card for a total of up to 24 users per Rack.
To use the Switch Cards to extend a terminal, the remote
user must have an accompanying remote module extender
(sold separately). See Table 1-1, next page, for the remote
module required to connect to the corresponding Switch
Card.
1-2 Issue 1 October 1998
Product Overview
Description Switch Card
Model
Remote Module
Model
Number of
simultaneous
users per card
Analog
3100 1101 1
Extenders
ISDN Extenders 3200 2101 2
Table 1-1. Remote Module Compatibility
Note: Switch Cards and Remote Modules are sold separately from the Rack.
Contact your Lucent Technologies rep resentative for information.
Each remote user is assigned and can communicate with any one or all of the
Switch Cards. The administrator manages remote access to the cards via the
Switch Management Interface.
Most features of the system are maintained for transparent functionality.
Features include;
q
ability to place and receive calls,
q
extension-to-extension dialing,
q
speed dial,
q
transfer calls,
q
conference calls,
q
access to voicemail,
q
auto-attendant,
q
and utilization of ACD systems and call accounting software.
Issue 1 October 1998
1-3
Product Overview
What a typical installation looks like
Typical
installation
The Rack is co-located with the DEFINITY ECS. A
remote module is required to connect to the terminal at
the off-premise location(s). Figure 1.1 below,
illustrates a typical installation.
Figure 1.1 Typical Installation
Figure 1.1. Typical Installation
1-4 Issue 1 October 1998
Product Overview
DEFINITY Extender Model 3000 Rack Description
Description
Phone line
Backplane
Data
Connection
Configuration
DEFINITY Extender Model 3000 is a central site device
installed at the DEFINITY ECS location. It is mounted to a
chassis in the equipment room and powered by an internal
120V power supply. The Rack accommodates up to 12
Switch Cards allowing 12 remote users (using Model 3100
Switch Cards) access to the system.
The Rack requires Switch Cards to be installed to provide
voice and data connectivity using standard telephone lines.
All connections, internal and external, are wired through
the Rack backplane. The DEFINITY ECS and Public
Switched Telephone Network (PSTN) connections are
wired using four 50-pin connectors installed on the
backplane.
The data connection acts as a simple null modem cable
extending the corporate data network to the remote
location. The backplane provides two data ports (COMA,
COMB) per Switch Card, allowing connection to the
corporate Remote Access Server or Terminal Server.
Example: The COM ports for the Switch Card in Rack slot
0 are labeled as follows:
q
COM0A
q
COM0B (only used with Model 3200
Switch Cards)
The administrator can configure, troubleshoot and update
every Switch Card in the Rack from a single ADMIN port,
using a Wind ows based ma nagement software package.
See the Switch Management Interface section on page 1-7
for more information
Note: Switch cards can also be configured individually by
attaching a VT100 compatible terminal to COMA of each
Switch Card.
Issue 1 October 1998
1-5
Product Overview
DEFINITY Extender Model 3100 Card Description
Description
Remote User
Functions
Voice/Data
connectivity
Extender
Features
The Analog Switch Card is a PCB (Printed Circuit
Board) with circuitry that provides functionality similar
to the Model 1100 Switch Module.
Functions include:
•
Access to all features of the system.
•
Data connectivity via a Terminal Server or Remote
Access Server.
Each Model 3100 Switch Card communicates with one
Remote Module Model 1101 (sold separately) and can
extend one Lucent terminal.
The system is fully transparent to the remote user and
retains access to most of the features and functions of
the digital phone and telephone switch.
Voice and data connectivity is multiplexed over a single
analog phone line.
C.O.D. Call on Demand: Can reduce long distance
line cost’s by establishing a connection only when a call
is detected, or when there is activity on the remote
phone.
Dialback: Enables the switch module to disconnect,
and then dial back to the remote module after a
connection has been successfully completed. After
dialback, connection to the remote mod ule is from the
system. Using DEFINITY ECS facilities may reduce
the cost of the connection.
1-6 Issue 1 October 1998
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