Lucent Technologies 117A4 User Manual
TransTalk® 9000
Digital Wireless System
Model 117A4 Carrier
Installation Instructions
503-801-180
Comcode 108406158
February 1999
Issue 2
Copyright © 1999 by Lucent Technologies. All rights reserved.
For trademark, regulatory compliance, and related legal information,
see the copyright and legal notices section.
Copyright and legal notices
Copyright
Notice
Federal
Communications
Commission and
Industry Canada (IC)
Information
Security
Copyright © 1999 by Luce nt Technologies .
All rights reserved. Printed in U.S.A.
Every effort was made to ensur e that the informa tion in this book was com p lete and
accurate at the time of prin ting. However, inf ormation is subject to change. The
pictures in this book are for illustrative purposes; your actual hardware may look
slightly different.
This document was prepared by the Product Publications department of the Business
Communications Systems divis ion of Lucent Technol ogies. Offices are located in
Denver CO, Columbus OH, Middletown NJ, and Basking Ridge NJ, USA.
For details, see Appendix B.
Toll fraud, the unauthorized use of your telecommunication s sys tem by an
unauthorized party (for example, persons other than your company’s employees,
agents, subcontractors, or persons working on your company’s behalf) can result in
substantial additional cha rges for your telecommunica tions services. You are
responsible for the security of your sys tem. There may be a risk of toll fraud
associated with your telecommunications system. You are also responsible for
programming and configuring your equipme nt to prevent unauthorized use. Your
system administrator should read all documents provided with this product to fully
understand the fea tures that can intr oduce the risk of toll fraud and the steps that can
be taken to reduce that risk. Lucent Technologies does not warrant that this product is
immune from or will pre vent u naut horize d use of common -carrie r tel ecommuni cati on
services or facilities accessed through or connected to it. Lucent Technologi es will
not be responsible for any charges that result from such unauthorized use.
Trademarks
MERLIN, MERL IN LEGE ND , PARTNE R, an d Tran sT al k are r eg iste red tra de mar ks
of Lucent Technologies.
Warranty
Ordering Information
Lucent Technologies provides a limited warranty for this pr oduct; see Appendix A.
The order number for this book is 503-801-180. To order add itional copies of thi s
book, call 1 800 457-1235 or 317 322-6791.
Model 117A4 Car rier Installa tion Instructions
503-801-180
Issue 2 February 1999 i
Copyright and legal notices
Customer Support
In the contine ntal U.S. , cal l 1 800 628-288 8 if you ne ed ass ista nce when ins tall ing the
Model 117A4 Carrier to use your MDW 9031 Wireless Pocket Phone with a
PARTNER, MERLIN , or MERLIN LEGEND
system. Consultation char ges ma y
apply.
In the contine ntal U.S. , cal l 1 800 225-758 5 if you ne ed ass ista nce when ins tall ing the
Model 117A4 Carri er to use your MDW 9031/9031DCP Wireless P ocket Phone with
a DEFINITY system, or c ontact the Lucent Cust omer Care Cen ter at 1 800 241-2121.
Consultation charges may apply.
For all other systems, follow the procedure you norm ally use to obtain support for
your communications system.
Outside the continental U.S., contac t your Lucent Technologies Representat ive or
local Authorized Deale r .
Model 117A4 Car rier Installa tion Instructions
503-801-180ii Issue 2 Febru ary 199 9
Contents
Copyrigh t an d l eg al no tices i
Model 117A4 Carrier Installation Instructions 1
Important Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Basic Safety Precautions for Installation and Use. . . . . . . . . . . . . . . . . 1
Additional Safety Instructions for Installation Personnel. . . . . . . . . . . . . . 2
AC Outlet Check. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Understanding Carriers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Positioning Your Carrier(s). . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Installing a Single Carrier . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Installing a Single Carrier on a Shelf or Desk . . . . . . . . . . . . . . . . . . 11
Installing a Single Carrier on a Wall . . . . . . . . . . . . . . . . . . . . . . . 17
Single Carrier Installation Self Test . . . . . . . . . . . . . . . . . . . . . . . 22
Installing Multiple Carriers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
Mounting and Cabling Multiple Carriers . . . . . . . . . . . . . . . . . . . . . 24
Multiple Carrier Mounting and Cabling Self Test. . . . . . . . . . . . . . . . . 28
Installing a Single Radio Module in Each Carrier . . . . . . . . . . . . . . . . 30
Installation Self Test with a Single Radio Module in Each Carrier. . . . . . . . 34
Installing the Remaining Radio Modules . . . . . . . . . . . . . . . . . . . . 36
Installation Self Test for Remaining Radio Modules . . . . . . . . . . . . . . . 40
Appendix A: Warranty and Repair I nformation 43
Lucent Technologies Limited Warranty and
Limitation of Liability. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43
Limitation of Liability. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Repair Inform ation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
In-Warranty Repairs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Post-Warranty Repairs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Appendix B: Regulatory Information 45
FCC Part 15 Rules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
IC RSS-210 Compliance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Appendix C: Specifications 47
Model 117A4 Car rier In stallation Instructions
503-801-180
Issue 2 February 1999 iii
Model 117A4 Carrier
Installation Instructions
Important Safety Instructions
This book contains instructio ns related to safety label s on the product:
!
WARNING:
WARNING indicates the presence of a hazard that can cause severe or fatal
personal injury if the hazard is not avoided.
!
CAUTION:
CAUTION indicates the presence of a hazard that wil l or ca n cau se min or personal
injury or property damage if not avoided.
Basic Safety Precautions for Installation and Use
Always foll ow these basic safety precautions when ins talling or using this product to reduce risk of injury from
fire or electric shock.
!
WARNING:
Installation of this equipment for In-Range Out of Building (IROB) conditions
requires the use of protectors. Refer to the documentation provided with your
communica t io ns sy s t em for more informat io n .
!
CAUTION:
This equipment is for installation on Lucent Technologies PARTNER, PARTNER
Plus, PARTNE R II, PARTNER Adv anced Communications System, MERLIN,
MERLIN Plus, MERLIN II, MERLIN LEGEND, System 25, System 75, System 85,
and DEFINITY communicati ons systems only.
•
Read and understa nd all instructions in this book before using this product.
•
Observe all warnings and instructions marked on the produc t.
•
Do not use the product near wat er or when you are wet. If the product comes in
contact with any liquids, unplug the power cord and tel ephone line cords
immediately. Do not plug the product back in until it has dried thoroughly.
•
Never pus h objects of any kind into this product through housing slots , since the
objects may to uch ha zardous voltage points or shor t out parts that coul d res ult in
a risk of electric shock. Never spill liquid of any kind on the phone.
•
If you suspect a gas leak, report it immediately, but use a phone away from the
area in question. The phone’s electrical contacts could generate a tiny spark.
While unlikely, it is pos si b le that this spark could ignite a heavy concent r ation of
gas. This produ ct is not approved for use in areas labeled by the Occupational
Model 117A4 Car rier Installa tion Instructions
503-801-180
Issue 2 February 1999 1
Model 117A4 Carrier Installation Instructions Important Safety Instructions
Safety and Health Administration (OSHA) as “explosive environments.” Only
“Explosive Atmosphere Telephones” may be used in such hazardous
environments.
•
Unplug this produc t from wal l outle ts and t elepho ne jack s before cle aning. Clean
exposed parts with a soft, damp cloth. Do not use liquid or aerosol cleaners.
•
Unplug this pr oduc t from t he wal l outle t, remo ve the te le phone li ne cord from the
modular wall jac k or communications system swi tch/control unit, and refer
servicing to qualifie d se rvice personnel under the following conditions:
~
When the power cord or plug is damaged or frayed.
~
If the product does not operate normally by following the operating
instructions. Adjust only those controls that are co vered by the operating
instructions because improper adjustment of other controls may res ult in
damage and will often require extensi ve work by a qua lified tec hnician to
restore the product to normal operation.
~
If the product has been dropped and the housing has been damaged.
•
Always unplug the power cord/AC adapter for the carrier or carriers from the
wall outlet when:
~
Removing a radio module
~
Moving a radio module to a new slot in the carrie r
~
Installing a new radio module
~
Connecting or disconnecting telephone line cords
~
Addi ng a ca rr i er
Additional Safety Instructions for Installation Personnel
•
All wiring that connects to this equipment and becomes part of the building
wiring must be a minimum of CLASS 2 or UL (Underwriters Laboratories)
Listed Communications cable.
•
Do not install telephone wiring during a lightning storm.
•
Do not install te lephone jacks in a wet location unless the jack is specifically
designed f or wet locations. Never touch un insulated tel ephone wires or terminals
unless the telephone line has been disconnected at the network interface.
•
Use caution when installing or modifying te lephone lines.
•
Install th is prod uct secu rely on a sta ble su rface . Damage may res ult if the pr oduc t
falls.
•
Never place this product near or over a radiator or heat register.
•
Slots and opening s in the housing and the back or bottom are provided for
ventilation. To protect the housing from overheating, these openings must not be
blocked or covered. Therefore, do not place the product on a bed, sofa, rug, or
other similar surface. Also, do not plac e this product in an enclosed area unless
proper ventilation is provided.
Model 117A4 Car rier Installa tion Instructions
503-801-1802 Issue 2 February 1999
Important Saf ety Instructions Model 117A4 Carrier Installation Ins tructions
•
Install thi s product in a protected location where no one can step on or trip over
power cords and tele phone line cords. Do not place objects on the cord s that may
cause damage or abrasion.
•
Do not allo w an yt hing to re st on t he po wer c ord. Do not loc ate t his pro duct whe re
the cord will be abused by pers ons walking on it. Do not overload wall outlet s a s
this can result in the risk of fire or electric shock. Do not staple or otherwise
attach the power cord to building surfaces.
•
Use only the power supply (Comcode 847224227) shipped with the carrier.
•
Use only the co rrect p o wer so urce. If you are not s ure of t he po wer supply to your
location, consult your local power company.
•
This produc t uses a 3-pr ong plug. Such plugs a re desi gned for your s afety. Do not
attempt to defeat this purpose. If your wall outlet will not acce pt the plug, the
outlet should be replaced by an electrician.
!
WARNING:
Failure to properly ground this product will result in a risk of electrical shock,
which can cause serious personal injury. This product requires a 3-prong AC
outlet for safe operation. You should have your outlet checked by a qualified
electrician (see “AC Outlet Check” below) before connecting this equipment.
AC Outlet Check
Have a qualified electrician c heck all of the outlets into which the carrier s as well as the communi cations system
switch/control unit will be plugged. The electrician should check that the hot, neutral, and ground wires are
properly con nected to the outlet by using a circuit tester.
Model 117A4 Car rier Installa tion Instructions
503-801-180
Issue 2 February 1999 3
Model 117A4 Carrier Installation Instructions Understanding Carri ers
The outlet can also be tested using a voltmeter by taking the measur em ents as shown:
120 Volts
Neutral
Less than
1 volt
Phase
G
120
volts
If the outlet does not m ee t the electrical spe cificat ions for grounded outlets, your Multi-Line Digital Wireless
(MDW) telephone may not operate properly.
!
CAUTION:
If there is no curr ent to the outlet or the voltage s are not correct, th e pr oblem should be corrected by
a qualified electrician.
Understandi ng Carriers
When you install more than one radi o module in a single zone, you must mount the radio modul es in a carrier, so
that their signals will be synchronized. A carrier can hold up to six radio modules.
If you want to install more than six radio modules, you will need more than one carrier.
If an y mu lt ipl e-c ar rie r in st al lat ion , t he l ef t most ca rri er act s as th e c ontrol carrier , and the r ema ini ng c arr i ers act as
expansion carriers, passing along the synchroniz ation signal from the cont rol carrier. Multiple carrier
installations require that you use Model 117A3 or Model 117A4 carriers, or both.
The Model 117A3 and Model 117A4 c arriers are sim ilar in ge neral a ppeara nce, b ut the insta llati on procedu re for
the two models differs somewhat. A label on the left side of the carrier identifies the carrier model number.
Note:
The illustra tions in thi s manual depict PART NER
®
system hardware; your hardware may differ
from these illustrati ons.
The Model 117A4 carrier differs from the 117A3 in that it does not require that Slot 6 contain a radio module in
order to pass the signal from the c ontrol carrier to the next carrier. It also does not have Power and
Control/Expa nsion DIP switches to set. The 117A4 automatically adjusts its power lev el and senses whether it is
being used as a control or an expansion carrier.
Model 117A4 Car rier Installa tion Instructions
503-801-1804 Issue 2 February 1999
Understanding Carriers Model 117A4 Carrier Installation Ins tructions
As the following illustration shows, the 117A4 does have an additional LED located on the right side of the
carrier, the CONTROL/EXP ANSION LED, used for determining whether the cabling was installed correctly.
T
Radio
Module
Mounting
Rods
Wall Mount
Hole
Label with
Model Number
(not shown)
RANSTALK
MNNOEAPTRHAN
HAPTERGR
REPRACITE-OK
XERTFAMRU
KLARIENLO
LOREMIPSUM
REPRACITE-OK
XERTFAMRU
KLARIENLO
LOREMIPSUM
REPRACITE-OK
REPRACITE-OK
Radio
Module
Mounting
Rods
SYNC and CONTROL/EXP
LED Codes Label
Wall Mount
Hole
Power Cord
Connector
(not shown)
Card Edge
Connectors
Slot
Numbers
Wall Mount
Hole
Cable
Manager Slot
1 2 3 4
CAUTION
USE ONLY
AT&T CABLE
P⁄N 847667896
IN
OUT
OUT OF SYNC
CONTROL/
EXPANSION
5
6
OUT Jack
CONTROL/EXPANSION LED
(Model 117A4 Only)
Slot
Numbers
Wall Mount
Hole
Rear
Exit Slots
IN Jack
Model 117A4 Car rier Installa tion Instructions
503-801-180
Issue 2 February 1999 5
Model 117A4 Carrier Installation Instructions Understanding Carri ers
The followi ng chart explains the label that identifies the jac ks and LEDs on the 117A4 carrier.
Label Explanation
IN Designates the modular jack that accepts the
modular plug and cable from the preceding
carrier to th e left. If the jack is in use, this
carrier is an “Ex p a nsion” ca r ri e r.
OUT Des ignates the modul ar jack that accept s a
modular plug and cable to connect this
carrier to the next carrier to the ri ght. Thi s
carrie r can be ei th er a “ Cont ro l” ca r rie r (if it
is the leftmost carrier ) or an “Ex p an sion”
carrier.
OUT OF SYNC Designates the upper of two LEDs. If the
LED is not lit, ca rrier is “in sync.”
If the LED glows red, the carrier is out of
synchronization. Call Customer Support as
described on the insi de front cover of this
book.
CONTROL/EXPANSION Designates the lower of two LEDs. The
color of the LED indicates the carrier
configuration:
Control carrier = green LED
Expansion carrier = amber LED
The light pattern indicates whether the
carrier is operational:
Glowing steadily = no problem.
Blinking = no radio module(s) in the
carrier.
Model 117A4 Car rier Installa tion Instructions
503-801-1806 Issue 2 February 1999
Understanding Carriers Model 117A4 Carrier Installation Ins tructions
The label at the top of t he right side of the carrier is provided to help you int erpret the LED li ghts. The fi rst three
lines on this label refer to LEDs on the control carrier; the next three lines refer to the LEDs on each of the
expansion carriers; and the last two lines apply to all carriers.
Model 117A4 Car rier Installa tion Instructions
503-801-180
Issue 2 February 1999 7
Model 117A4 Carrier Installation Instructions Understanding Carri ers
Positioning Your Carrier(s)
Each carrier holds up to six radio modules. Eac h radio module and its corresponding handset opera tes within a
single zone of coverage.
Approximately
Approximately
500 to 900 feet in a
500 to 900 feet in a
typical office building;
typical office building;
up to 1200 feet in
up to 1200 feet in
an unobstructed
an unobstructed
environment
environment
POWER
Single Radio Module,
RADIO
Single Radio Module,
PASS
Single Carrier, or
Single Carrier, or
Multiple Carriers
Multiple Carriers
The range of your handset(s) depends on your particular operating environment. For indoor use, walls between
the handset and th e radio module will reduce th e phone’s range. Av oid co ncentr ati ons of struc tural met al, s uch as
steel and aluminum , and reinforced concrete.
The MDW telephones have a b uilt-in testing feature that you can use before final insta llation to help determine
proper placement of the ra dio module. To perform the test s, all you need is an electri cal outlet for the radio
module and a charged battery pack in the handset (you do not nee d a communications system switch/control
unit).
Performance/Range
Test in Wireless Test
Mode
Using the signal-strength test and the voice-quality test together, you can de termine:
•
if the installation has been done correctly.
•
if the handsets and bases are working properly.
•
the range in which your MDW 9031/9031DCP Pocket Phone performs best at
your site.
Close Up Test
At no more than 5–10 feet (1.5–3.1 m) from its radio module, use the following
procedure:
1
Make sure the handset is turned off.
2
Press and h old the Select b utton (" ) for three seconds.
Model 117A4 Car rier Installa tion Instructions
503-801-1808 Issue 2 February 1999
Understanding Carriers Model 117A4 Carrier Installation Ins tructions
3
While s t il l holdin g " , press O.
The handset beeps twice, and the display shows the handset settings, indicating
you are in Local Mode. (While in Local Mode, the MDW telephone can still
recei ve notification of incoming cal ls.)
4
Press “W” (9) to enter Wireless Test Mode..
Note:
In a multiple TransTalk installation, put all of the handests in
Wireless T est Mode at the same time. This allows you to observe
if all handsets are working properly together.
WIRELESS TEST appears on the top line of the handset display. The handset
beeps twice and vibrates, then you hear a simulated dial tone. This dial tone
continues until you exit Wireless Test Mode. While in this mode, the MDW
telephone cannot make or receive calls.
For all set s, do the following.
5
Press 1.
The display should show a 9 or 10 for signal strength (an occasional 8 is
acceptable).
6
Press 2.
The display should show a 9 or 10 for voice quality (an occasional 8 is
acceptable).
Note:
If you are seeing numbers lower than 8-10 for either signal strength or
voice qualit y while performing the Close Up Test, please refer to either
the "Installing a Single Carrier" section, or "Installing Multiple Carriers"
section in this manual. This will ensure that your installation meets all
installation and en vironmental requirements.
Edge of Range Test
1
Periodically check the signal stre ngth and voice quality as you walk away from
the radio module. Each time you press 1 or 2, you get a new reading.
When you see a signal strength of 3 at a power level of 8, you are at the “edge of
range” for the MD W telephone. The distance will vary depend ing on the
environment, building structure, an d other factors. The range in an average office
build ing is 500–7 00 feet (152. 5–21 3.5 m). If, ho we ve r, dense walls interv ene, the
distance could be less.
2
Wit h a si gnal strength of 3, press 2 to check th e voice quali ty. When the vo ic e
quality is 7 or 8, the v oice connection s hould be satisfa ctory. This is the edge of
your usable range.
The followi ng diagram illustrates this P er f ormance/Range test.
Model 117A4 Car rier Installa tion Instructions
503-801-180
Issue 2 February 1999 9
Model 117A4 Carrier Installation Instructions Understanding Carri ers
General Positioning
Rules
Close-Up Test
5 to 10 feet (1.5 to 3.1 m)
Signal Strength = 9 to 10
Voice Quality = 9 to 10
*Edge-of-Usable-Range Test
Signal Strength = 3
Voice Quality = 7 to 8
*At High Power—Power Level = 8
POWER
RADIO
PASS
Radio
Module
Failure to observe the following rules regarding locati on an d use will result in poor
performance of your MDW telephone.
•
Position the carrier(s) in a central location, relative to the handset(s) usage area,
leaving at least 6 feet (1.8 m) betw een the ca rrier(s) and the co mmunications
system switch/ control unit or other wired phones. If your switch/control unit is
located in a rem ote lo catio n, yo u may ha ve to run a t elepho ne line cord from your
switch/control uni t to t he cen trall y posit ioned ra dio modul e or carrie r(s). The lin e
cord maximum length is 1,000 feet (305 m) of 26-gauge cable.
•
The carrier(s) should be placed high on the wall for optimum voic e qua lity and
range. Allo w 6–12 i nch es (15.2–30.5 cm) of space be tween the top of t he ant enna
on the radio modules and the ceiling.
•
The carrier(s) should never be inst all ed above a drop, suspende d ceiling.
•
The carrier(s) should not be within 3 feet (.9 m) of any lar ge metal object, and
should not have metal objects in the line of sig ht to the operating ar ea of the
handset.
•
The carrier(s) should not be within 6 feet (1.8 m) of equipment with
micropr ocessors such as answerin g mac h ines, personal computers, and fax
machines; control units, communications system switches, or other phones
(especially speakerphones); competing radio devices such as wireless barcode scanners; electromagnetic equipment such as electric motors; or
electrical main power feeds, junction boxes, circuit-breaker panels, fuse
boxes, or 220-volt power lines.
•
The carrier(s) should not share the same power line as equipment with
microprocessors s uch a s answe ring machines, personal computers, and fax
machi ne s; or ele ct r o mag n etic equ ip ment such as el ec tr i c m o t ors .
•
If your communications system uses an uninterrupti ble power supply, such as a
backup generator, you may want to connect the radio modu le or carrier(s) to that
power suppl y.
Model 117A4 Car rier Installa tion Instructions
503-801-18010 Issue 2 February 1999
Install ing a Single Carrier Model 117A4 Carrier Installation Ins tructions
•
Install carrier(s) within 15 feet (5 m) of either side of, and within 6 to 8 feet (1.8
to 2.4 m) above, a properly grounded 3-prong electrical outlet tha t is not
controll ed by an on/off s w itch.
•
Choose a location where handset users will not approach the carrier(s)
within a radius of 6 feet (1.8 m) for 1 or 2 carriers or 10 feet (3 m) for 3
carriers.
•
When installing multiple carriers:
~
Install multiple carriers 1 foot (0.3 m) optimally to 4 feet (1.2 m) apart.
~
Install multiple carriers on the same horizontal axis (do not in st all one carrier
higher or lower than another).
~
Install the control carrier as the leftmost carrier, using only the expansion
cables provided.
!
CAUTION:
Carrier(s) cannot be installed outdoors
Go to one of the following:
•
If installing a single carrier, go to “Installing a Sin g le Carrier.”
•
If installing multiple carriers, go to “Installing Multiple Carrier s.”
Installing a Single Carrier
Be sure you have read “Understanding Carriers.” Then go to one of th e following:
•
“Install ing a Single Carrier on a Shelf or Desk” or
•
“Installing a Single Carrier on a Wall”
Installing a Single Carrier on a Shelf or Desk
•
You will not receive optimum performance if unit is placed on a desk or low
shelf
•
Install as high as poss ible, leaving 6–12 inches (15.2–30.5 cm) between
antennas and ceiling if on high shelf
•
Never ins tall or remove a radio module from a carrier that is plugged into a
wall outlet (hot insertion)
1
Be sure you have determined the optimal placement for your ca rrier using the
Performance/Range test and the positioning guidelines described in “Positioning
Your Ca r rier (s). ”
Model 117A4 Car rier Installa tion Instructions
503-801-180
Issue 2 February 1999 11
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