Lucent Technologies 03.0.042.2 User Manual

DEFINITY

®

Enterprise Communications Server

Release 8, Issue 3.0 (03.0.042.2)

Change Description

555-233-220
Comcode 1088392 00
Issue 1
July 2000

Copyright  2000, Lucent Technologies
All Rights Reserved, Printed in U.S.A.

Notice

Every effort was made to ensure that the information in this book was complete
and accurate at the time of printing. However, information is subject to change.

Lucent Technologies Web Page

The world wide web home page for Lucent Technologies is:
http://www.lucent.com

Preventing Toll Fraud

“Toll fraud” is the unauthorized use of your telecommunications system by an
unauthorized party (for example, a person who is not a corporate employee,
agent, subcontractor, or working on your company’s behalf). Be aware that there
may be a risk of toll fraud associated with your system and that, if toll fraud
occurs, it can result in substantial additional charges for your telecommunica­tions services.

Lucent Technologies Fraud Intervention

If you suspect you are being victimized by toll fraud and you need technical sup­port or assistance, call the appropriate BCS National Customer Care Center tele­phone number. Users of the MERLIN®, PARTNER®, and System 25 products
should call 1 800 628-2888. Users of the System 75, System 85, DEFINITY®
Generic 1, 2 and 3, and DEFINITY® ECS products should call 1 800 643-2353.

Providing Telecommunications Security

Telecommunications security (of voice, data, and/or video communications) is
the prevention of any type of intrusion to (that is, either unauthorized or mali­cious access to or use of your company’s telecommunications equipment) by
some party.

Your company’s “telecommunications equipment” includes both this Lucent
product and any other voice/data/video equipment that could be accessed via this
Lucent product (that is, “networked equipment”).

An “outside party” is anyone who is not a corporate employee, agent, subcon­tractor, or working on your company’s behalf. Whereas, a “malicious party” is
anyone (including someone who may be otherwise authorized) who accesses
your telecommunications equipment with either malicious or mischievous
intent.

Such intrusions may be either to/through synchronous (time-multiplexed and/or
circuit-based) or asynchronous (character-, message-, or packet-based) equip­ment or interfaces for reasons of:

• Utilization (of capabilities special to the acces sed equipment)

• Theft (such as, of intellectual property, financial assets, or toll-facility
access)

• Eavesdropping (privacy invasions to humans)

• Mischief (troubling, but apparently innocuous, tampering)

• Harm (such as harmful tampering, data loss or alteration, regardless of
motive or intent)

Be aware that there may be a risk of unauthorized intrusions associated with
your system and/or its networked equipment. Also realize that, if such an intru­sion should occur, it could result in a variety of losses to your company (includ­ing, but not limited to, human/data privacy, intellectual property, material assets,
financial resources, labor costs, and/or legal costs).

Your Responsibility for Your Company’s Telecommunication s Security

The final responsibility for securing both this system and its networked equip-

ment rests with you – a Lucent customer’s system administrator, your telecom­munications peers, and your managers. Base the fulfillment of your
responsibility on acquired knowledge and resources from a variety of sources
including but not limited to:

• Installation documents

• System administration documents

• Security documents

• Hardware-/software-based security tools

• Shared information between you and your peers

• Telecommunications security experts

To prevent intrusions to your telecommunications equipment, you and your
peers should carefully program and configure your:

• Lucent-provided telecommunications systems and their interfaces

• Lucent-provided software applications, as well as their underlying hard­ware/software platforms and interf ac es

• Any other equipment networked to your Lucent products

Lucent Technologies does not warrant that this product or any of its networked
equipment is either immune from or will prevent either unauthorized or mali­cious intrusions. Lucent Technologies will not be responsible for any charges,
losses, or damages that result from such intrusions.

Federal Communications Commission Statement
Part 15: Class A Statement. This equipment has been tested and found to com-

ply with the limits for a Class A digital device, pursuant to Part 15 of the FCC
Rules. These limits are designed to provide reasonable protect ion agai nst harm­ful interference when the equipment is operated in a commercial environment.
This equipment generates, uses, and can radiate radio-frequency energy and, if
not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. Operation of this equipment in a residen­tial area is likely to cause harmful interference, in which case the user will be
required to correct the interference at his own expense.

Part 68: Network Registration Number. This equipment is registered with the
FCC in accordance with Part 68 of the FCC Rules. It is identified by FCC regis­tration number xxx.

Part 68: Answer-Supervision Signaling. Allowing this equipment to be oper­ated in a manner that does not provide proper answer-supervision signaling is in
violation of Part 68 Rules. This equipment returns answer-supervision signals to
the public switched network when:

• Answered by the called station

• Answered by the attendant

• Routed to a recorded announcement that can be administered by the CPE
user

This equipment returns answer-supervision signals on all DID calls forwarded
back to the public switched telephone network. Permissible exceptions are:

• A call is unanswered

• A busy tone is received

• A reorder t o ne is received

Trademarks

DEFINITY is a registered trademark of Lucent Technologies in the United
States and throughout the world.

Ordering Information
Call: Lucent Technologies Publications Center

Write: Lucent Technologies Publications Center

Order: Document No. 555-233-220

Y ou can be placed on a Standing Order list for this and other documents you may
need. Standing Order will enable you to automatically receive updated versions
of individual documents or document sets, billed to account information that you
provide. For more information on Standing Orders, or to be put on a list to
receive future issues of this document, please contact the Lucent Technologies
Publications Center.

European Union Declaration of Conformity

The “CE” mark affixed to the DEFINITY equipment described in this document
indicates that the equipment conforms to the following European Union (EU)
Directives:

For more information on standards compliance, contact your local
distributor.

Comments

To comment on this document, return the comment card at the front of the docu­ment.

Acknowledgment

This document was prepared by the Product Documentation Development
group, Lucent Technologies, Denver, CO.

Voice 1 800 457-1235 International Voice 317 322-6416
Fax [phone] International Fax [phone]

2855 N. Franklin Road
Indianapolis, IN 46219

Comcode 108839200
Issue 1, July 2000

• Electromagnetic Compatibility (89/336/EEC)

• Low Voltage (73/23/EEC)

• Telecommunication Terminal Equipment (TTE)
i-CTR3 BRI and i-CTR4 PRI

Highlights

This change description document describes the changes incorporated in
DEFINITY Enterprise Communications Server (ECS), Release 8, Issue 3.0
(03.0.042.2).

Highlights of features and enhancements

Network Call Redirection

Network Call Redirection (NCR) provides the capability to have the public network
redirect an incoming call to another destination via Integrated Services Digital
Networking (ISDN), without occupying trunks between the DEFINITY and the
other location. The call redirection is invoked in real time on a call-by-call basis.
NCR uses either the ETSI Network Call Deflection (NCD) or ANSI Network Call
Transfer (NCT) features provided by the Public Switch Telephone Network
(PSTN) to redirect an incoming ISDN call from a DEFINITY to any other endpoint
via the PSTN. This optimizes the rerouting of ISDN calls over the public network,
because DEFINITY ECS trunks are not retained at the original destination after
the call rerouting takes place. Because fewer ISDN trunks are involved, the
customer realizes a cost savings.

NCR can be invoked by Best Service Routing (for NCD or NCT), Attendant

Vectoring or Call Vectoring through the “route-to
NCT), Adjunct Switch Applications Interface (ASAI) Third-Party Merge/Call
Transfer using a CTI application (NCT only), or by agent or station transfers (NCT
only).

number

” command (for NCD or

Issue 1 July 2000 1

Highlights

Internet Protocol (IP) Media Processor: TN2302AP

The TN2302AP circuit pack is supported by Release 8.3 software and replaces
the TN802B Media Processor, with the following proviso. The version of the
circuit pack available coincident with Release 8.3 does not support fax. The
current release of the circuit pack is intended for configurations requiring IP
station and trunk connectivity without fax. The fax version of the circuit pack is
targeted for release in September, 2000, and will work with the Release 8.3 and
later versions of the DEFINITY software base.

The TN2302AP circuit pack is the next generation H.323 IP platform. It is
designed to terminate a variety of packet audio protocols in DEFINITY Release

8.3. The circuit pack includes a 10/100 BaseT Ethernet interface and supports an
increased number of H.323 IP-compliant audio streams for IP endpoints.

In its performance, the TN2302AP circuit pack provides improved voice quality in
addition to less latency. It performs echo cancellation, silence suppression, Dual
Tone Multifrequency (DTMF, or Touch Tone) detection, and conferencing. When
used with Release 8.3 software, the circuit pack supports the following codecs,
fax detection for them, and conversion among them:

■ G.711 (mu-law or a-law; 64 Kbps)

■ G.723.1 (6.3 Kbps or 5.3 Kbps audio)

■ G.729A (8 Kbps audio)

Three new maintenance procedures asssociated with the TN2302AP circuit pack
have been developed. These include:

■ IPMEPRO — Maintenance procedures for the TN2302AP circuit pack

■ MEDPRO — Maintenance procedures for TN802B circuit pack

■ MEDPROPT8 — These

maintenance procedures monitor the health of the

MEDPRO digital signal processors (DSPs)

For more detailed information on these maintenance procedures see What’s New
in DEFINITY Enterprise Communications Server, Release 8.3 (Document
555-233-754, Comcode 108725649, Issue 1, July 2000)

ARS/AAR Dialing Without FAC

The Automatic Route Selection (ARS)/Automatic Alternate Routing (AAR) Dialing
without Feature Access Code (FAC) feature allows the system to be administered
so that callers can place Automatic Route Selection (ARS) and/or Automatic
Alternate Routing (AAR) calls without first dialing the Feature Access Code (FAC).
The flexibility added to support this capability is intended for and supported only
for this described capability. Systems with this feature active should not activate
transfer out of the voice mail system. Additionally, other adjuncts should be
checked to verify that calls will not be allowed off-switch unintentionally.

2 Release 8, Issue 3.0 (03.0.042.2)

Highlights

ARS/AAR Dialing without FAC feature is not generally available in Release 8.3.
Although ARS/AAR Dialing without FAC appears on the customer options screen,
this feature can only be ordered and activated by using the application process
described in the Rapid Response Team website http://info.dr.lucent.com/rapid_

response/. Each customer activating this feature will go through an approval

process in which their configuration is analyzed to determine if it is a suitable
candidate for the feature.

24 Port Analog Line with Caller ID: TN793B & TN2793B

This feature allows the DEFINITY customer to view calling party information on an
analog telephone with Caller ID display. For example, the telephone number and
name of the calling party displays when this information is available from the
originating switch or central office. Time and date of call are also transmitted to
the Caller ID terminal. Calling party information, time, and date of call are
transmitted to the analog terminal via Frequency Shift Keying (FSK) signaling
following standard Bellcore or Nippon Telephone and Telegraph (NTT) protocols.

The feature requires the 24-Port Analog Line with Caller ID circuit pack TN793B
or TN2793B. The circuit pack supports Message Waiting Indication via FSK
signaling, neon lamp voltages, and the DEFINITY LED method.

The feature also requires an analog terminal with Caller ID that complies with
Bellcore or NTT protocols.

Integrated Services digital Networking (ISDN)

For analog-originated calls coming in on ISDN trunks from the NTT Network, an
administrable option on page 2 of the trunk group form now allows the PBX to
send a CONNECT message before sending the DISCONNECT message. Thus,
analog originated calls coming in ISDN trunks (so administered) from the NTT
Network will disconnect gracefully.

Centralized Voice Messaging

Release 8.3 updates the Centralized Voice Messaging (CVM) using Mode Codes
feature to work with Merlin Legend. For more information on CVM, refer to the LVI
courses BTT705B and BSS203B, and to Appendix B in Administration for
Network Connectivity, document 555-233-504.

Issue 1 July 2000

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