Document DB15-000319-00, October 2004
This document describes the initial release of LSI Logic Corporation’s Embedded SATA
Software RAID for ICH6R and will remain the official user’s guide for all
revisions/releases of this product until rescinded by an update.
LSI Logic Corporation reserves the right to make changes to any products herein at any
time without notice. LSI Logic does not assume any responsibility or liability arising out
of the application or use of any product described herein, except as expressly agreed to
in writing by LSI Logic; nor does the purchase or use of a product from LSI Logic
convey a license under any patent rights, copyrights, trademark rights, or any other of the
intellectual property rights of LSI Logic or third parties.
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or implied, including, but not limited to, the implied warranties of merchantability or
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Disclaimer
LSI Logic certifies only that this product will work correctly when this product is used
with the same system configuration, the same memory module parts, and the same
peripherals that were tested by LSI Logic with this product. The complete list of tested
system configurations, peripheral devices, and memory modules are documented in the
LSI Logic Compatibility Report for this product. Call your LSI Logic sales representative
for a copy of the Compatibility Report for this product.
TRADEMARK ACKNOWLEDGMENT
LSI Logic, the LSI Logic logo design, and MegaRAID, are trademarks or registered
trademarks of LSI Logic Corporation. Linux is a trademark of Linus Torvalds. Red Hat
is a trademark of Red Hat, Inc. MS-DOS, Windows, and Windows NT are registered
trademarks of Microsoft Corporation. Novell and NetWare are registered trademarks of
Novell, Inc. All other brand and product names may be trademarks of their respective
companies.
To receive product literature, visit us at http://www.lsilogic.com.
For a current list of our distributors, sales offices, and design resource centers, view
•a Embedded SATA Software RAID for ICH6R User's Guide
•software license agreement
•CD/diskette(s) with the software for Embedded SATA Software RAID
This book is the primary reference and user’s guide for the Embedded SATA
Software RAID for ICH6R. Customer specific documentatio n may be included
as well.
The Embedded SATA Software RAID supports four serial ATA ports, providing
a cost-effective way to achieve higher transfer rates and reliability. The RAID
levels supported are RAID 0, 1, and 10.
Audience
Organization
This document was prepared for users of the Embedded SATA Software RAID.
It is intended to provide a description of the product, the configuration software
utilities, and the operating system installation.
This document has the following chapters:
•Chapter 1, Overview, provides an overview of features and benefits of the
Embedded SATA Software RAID for ICH6R.
•Chapter 2, RAID Levels, describes the RAID level s supported by ICH6R.
•Chapter 3, BIOS Configuration Utility, explains how to configure ICH6R
SATA and arrays, assign RAID levels, plan the array configuration,
optimize storage, and use the ICH6R IDE Setup Utility.
•Chapter 4, Operating System Installation, contains the procedures for
installing the Windows 2000, 2003, and XP, Red Hat Linux, SuSE Linux,
and Novell NetWare operating systems when using the Embedded SATA
Software RAID.
•Chapter 5, Hyper Configuration Utility, , describes the command line
utility for SATA RAID, which is used to configure and manage RAID
levels.
•Chapter 6, Spy Service, describes the Spy Service program, which looks for
errors, failed drives, and status changes in the hard drives.
•Chapter 7, Troubleshooting, describes the problems you might encounter
while using ICH6R and suggests solutions.
Conventions Used in This Manual
The following table describes the notational conventions used throughout
this manual:
NotationExampleMeaning and Use
courier typeface.nwk fileNames of commands, directories, filenames, and on-screen text
are shown in courier typeface.
bold typefacefd1spIn a command line, keywords are shown in bold, non-italic
italicsmoduleIn command lines and names, italics indicate user variables.
italic underscorefull_pathnameWhen an underscore appears in an italicized string, enter a user-
Initial Capital lettersUndo
Edit
Apply
brackets[version]You may, but need not, select one item enclosed within brack-
ellipsesoption...In command formats, elements preceding ellipses may be
typeface. Enter them exactly as shown.
Italicized text must be replaced with appropriate user-specified
items. Enter items of the type called for, using lower case.
supplied item of the type called for with no spaces.
Names of menu commands, options, check buttons, text but-
tons, options buttons, text boxes, list boxes, etc., are shown in
text with Initial Capital lettering to avoid misreading. These elements may appear on your screen in all lower case.
ets. Do not enter the brackets.
repeated any number of times. Do not enter the ellipses. In
menu items, if an ellipsis appears in an item, clicking that item
brings up a dialog box.
This manual describes the Embedded SATA Software RAID for ICH6R. This
chapter provides an overview of this product and contains the following
sections:
•Section 1.1, “RAID Benefits,” p age 1-1
•Section 1.2, “Product Features,” page 1-2
The Embedded SATA Software RAID supports four Serial ATA ports, providing
a cost-effective way to achieve higher transfer rates and reliability. Embedded
SATA Software RAID supports
•RAID level 0 data striping for improved performance
•RAID level 1 data mirroring for improved data reliability
•RAID level 10 data striping and mirroring for high data transfer rates and
data redundancy
1.1RAID Benefits
RAID has gained popularity because it can improve I/O performance or
increases storage subsystem reliability. RAID 0 provides better performance,
while RAID 1 provides better reliability through fault toleran ce and redundant
data storage. RAID 10 combines both striping and mirroring to provide high
data transfer rates and data redundancy.
1.1.1Improved I/O
Although hard drive capabilities have improved drastically, actual performance
has improved only three to four times in the last decade. Computing
performance has improved over 50 times during the same time period. RAID 0
and RAID 10 allow you to access several disks simultan eously.
The electromechanical components of a disk subsystem operate more slowly,
require more power, and generate more noise and vibration than electronic
devices. These factors reduce the reliability of data stored on disks.
RAID 1 and RAID 10 systems improve data storage reliability and fault
tolerance compared to single-drive computers. The additional drive in each
RAID 1 array makes it possible to prevent data loss from a hard drive fail ure.
You can reconstruct missing data from the remaining data drive to a replacement
drive.
1.2Product Features
1.2.1SATA Ports
The Embedded SATA Software RAID supports four ports.
1.2.2BIOS Features
The BIOS features include
•RAID support before the operating system loads
•automatic detection and configuration of disk drives
•ability to handle configuration changes
•support for Interrupt 13 and Enhanced Disk Drive Specifi cation
•support for RAID levels 0, 1, and 10
•special handling of error log and rebuilding
•ROM option size of 64 Kbyte
•automatic resume of rebuilding and check consistency
•support for BIOS Boot Specification (BBS) (If available in system BIOS,
this allows the user to select the adapter from which to boot. Specification
v1.01, January 11, 1996)
•co-existence with SCSI and CD devices
•48-bit LBA support for read, write, and cache flush functions
•independent stripe size configuration on each logical drive
Embedded SATA Software RAID supports RAID levels 0, 1, and 10. These
RAID levels are discussed in the following sections:
•Section 2.1, “RAID 0,” page 2-1
•Section 2.2, “RAID 1,” page 2-2
•Section 2.3, “RAID 10,” page 2-3
RAID 0 (Figure 2.1) provides d isk striping across all configured drives in the
RAID subsystem. RAID 0 does not provide any data redundancy, but does offer
the best performance of any RAID level. RAID 0 breaks up data into smaller
segments, then stripes the data segments across each drive in the array as shown
in Figure 2.1. The size of each data segment is determined by the stripe size
parameter, which is set during the creation of the RAID set.
By breaking up a large file into smaller segments, Embedded SATA Software
RAID can use both IDE ports and drives to read or write the file faster. This
makes RAID 0 ideal for applications that require high bandwi dth but do not
require fault tolerance.
UsesProvides high data throughput, especially for large files. Any
environment that does not require fault tolerance.
Str on g Po i n tsProvides increased data throughput for large files. No capacity loss
penalty for parity.
Wea k P oi n t sDoes not provide fault tolerance. All data lost if any drive fails.
DrivesOne to two
RAID 1 (Figure 2.2) dupli cates all data from one drive to a second drive. RAID
1 provides complete data redundancy, but at the cost of doubling the required
data storage capacity.
UsesDatabases or any other mission critical environment that requires
Str on g Po i n tsProvides complete data redundancy. RAID 1 is ideal for any
Wea k P oi n t sRequires twice as many hard drives. Performance is impaired during
RAID 10 is a combination of RAID 1 and RAID 0. RAID 10 has mirrored
drives. It breaks up data into smaller blocks, then strip es the blocks of data to
each RAID 1 RAID set. Each RAID 1 RAID set then duplicates its data to its
other drive. The size of each block is determined by the stripe size parameter,
which is set during the creation of the RAID set. RAID 10 can sustain one drive
failure in each array while maintaining data integrity.
UsesWorks best for data storage that must have 100% redundancy of
RAID 1 (mirrored arrays) and that also needs the enhanced I/O
performance of RAID 0 (striped arrays). RAID 10 works well for
medium-sized databases or any environment that requires a higher
degree of fault tolerance and moderate to medium capacity.
Str on g P o in t sProvides both high data transfer rates and complete data
redundancy.
Wea k P o i nt sRequires twic e as many drives..
Drives4
Figure 2.3 shows a RAID 10 array with four disk drives.
This chapter explains how to configure ICH6R SATA and arrays, assign RAID
levels, plan the array configuration, optimize storage, and use the ICH6R IDE
Setup Utility. This information is presented in the following sections:
•Section 3.7, “Checking Data Consistency,” page 3-11
•Section 3.8, “Using a Pre-loaded System Drive,” page 3-12
3.1Configuring Arrays
Configure the physical disk drives in arrays. An array can consist of one to four
physical disk drives, depending on the RAID level. A RAID 0 array can consist
of one to four physical drives, while a RAID 1 array consists of two. A RAID
10 array consists of four drives.
The factors you need to consider when selecting a RAID level are listed in
Table 3.2.
Table 3.2Physical Drives Required per RAID Level
Level Description and UseProsCons
0Data divided in blocks and
distributed sequentially (pure
striping). Use for non-critical
data that requires high
performance.
1Data duplicated on another disk
(mirroring). Use for readintensive, fault-tolerant
systems.
10A combination of RAID 1 (data
mirroring) and RAID 0 (data
striping). Use for mediumsized databases or any
environment that requires a
higher degree of fault tolerance
and moderate to medium
capacity.
High data
throughput for
large files
100 percent data
redundancy,
providing fault
tolerance.
Provides both high
data transfer rates
and complete data
redundancy.
No fault tolerance. Data is
lost if a drive fails.
More disk space required.
Reduces usable disk space
to the size of the smallest
drive. Reduced performance
during rebuilds.
More disk space required.
Reduces usable disk space
to the size of the smallest
drive. Reduced performance
during rebuilds.
3.4Performing a Quick Configuration
This section provides quick installation steps for users that are familiar with
configuration utilities and tools. Refer to Section 3.5, “Configuring Arrays and
Logical Drives,” for detailed configuration instructions. To ensure best
performance, select the optimal RAID level for the logical drive you create.
Number
of Drives
One to
four
TwoYes
FourYes
Fault
Tolerant
No
Perform the following steps to configure arrays and logical drives using the
Configuration Utility (CU):
Step 1.Boot the system.
Step 2.Start the CU by pressing <Ctrl><M>.
Step 3.Select a configuration method.
Step 4.Create arrays using the available physical drives.
Step 5.Define the logical drive(s) using the space in the arrays.
Step 6.Initialize the new logical drive(s).
This section provides detailed instructions for configuring the logical disks and
arrays.
3.5.1Starting the BIOS Configuration Utility
During bootup, the following BIOS banner displays the following:
Press Ctrl-M to run LSI Logic Embedded SATA RAID Setup
Utility
Hold down the <Ctrl> key while you press <M>. The main menu for the utility
displays.
3.5.2Selecting a Configuration Method
Section 3.5.3, “Configuring Physical Arrays and Logical Drives,” provides
detailed instructions for using each configuration method.
3.5.3Configuring Physical Arrays and Logical Drives
This subsection provides instructions for using the Easy Configuration, New
Configuration, and View/Add Configuration to configure arrays and logical
drives.
LSI Logic recommends using drives with the same capacity in a specific array.
If you use drives with different capacities in an array, the CU treats all these
drives as if they have the capacity of the smallest drive.
The number of physical drives in a specific array determines the possible RAID
levels that you can implement with the array. RAID 0 requires one to four
physical drives, RAID 1 requires two physical drives, and RAID 10 requires
four physical drives.
3.5.3.1Physical Drive Parameters
You can change the write policy and read policy in the physical drives, but not
the logical drives. You have to rebo ot for the changes to the write and read
policies to take effect.
For the logical drive you can change the RAID level and stripe size. Table 3.3
contains descriptions of the logical drive parameters.
Table 3.3Logical Drive Parameters and Descriptions
Parameter Description
RAID Level The number of physical drives in a specific array determines the RAID
levels that can be implemented with the array.
RAID 0 requires one or two physical drives.
RAID 1 requires exactly two physical drives.
RAID 10 requires exactly four physical drives.
Stripe SizeThe stripe size parameter specifie s the size of the segment written to each
disk in a RAID configuration. You can set the stripe size to 4, 8, 16, 32,
64, or 128 Kbytes. The default is 64 Kbytes.
A larger stripe size produces higher read performance. If your computer
regularly performs random read requests, choose a smaller stripe size.
3.5.3.3Easy Configuration
In Easy Configuration, the CU associates each hard drive with a single logical
drive. If logical drives have already been configured, the CU does not change
their configuration. Perform the following steps to create arrays using Easy
Configuration:
Step 1.Select Configuration→ Easy Configuration at the main menu.
The Configuration Menu screen displays, as shown in Figure 3.1.
Step 2.Press the spacebar to associate the selected physical drives with the
current array.
The indicator for the selected drives changes from READY to ONLIN
A[array number]-[drive number]. For example, ONLIN
A1-3 means array 1 with disk drive 3.
Step 3.Press <Enter> after you finish creating the current array.
Step 4.Press <F10> to select configurable arrays.
Step 5.Press the spacebar to select the array.
The logical drive configuration screen displays, as shown in Figure 3-
2. The logical drive configuration screen displays the logical drive
number, RAID level, logical drive size, the number of stripes in the
physical array, the stripe size, and the state of the logical drive.
Step 6.Set the RAID level for the logical drive by highlig hting RAID and
pressing <Enter>.
The available RAID levels for the current logical drive display.
Step 7.Select a RAID level and press <Enter>.
Step 8.Set the RAID logical drive size and stripe size.
Step 9.When you have defined the current logical drive, select Accept and
press <Enter>.
Step 10. Repeat step 7 to step 10 to configure additional logical drives.
Step 11. Sav e the configuration when prompted and press <Esc> to return to
the Management Menu.
Step 12. Initialize the logical drives.
Refer to Section 3.5.4, “Initializing Logical Drives,” for detailed
instructions.
3.5.3.4New Configuration and View/Add Configuration
New Configuration and View/Add Configuration associate logical drives with
partial and/or multiple physical arrays. New Configuration deletes the existing
configuration and replaces it with the configuration that you specify. View/Add
Configuration lets you display or modify an existing con figuration.
configuration. If you do not want to delete the existing
configuration data, use View/Add Configuration.
Perform the following steps to configure a disk array using New Configu ration
or View/Add Configuration:
Step 1.Select Configure→ View/Add Configuration from the CU
Management Menu.
The CU displays an array selection window.
Step 2.Select the physical drives to include in the array by pressing the arrow
keys to select specific physical drives.
Step 3.Press the spacebar to associate the selected physical drive with the
current array.
The indicator for the selected drive changes from READY to ONLIN
A[array number]-[drive number]. For example, ONLIN
A1-3 means array 1 with disk drive 3.
Step 4.Press <Enter> after you finish creating the current array.
Step 5.Press <F10> to configure logical drives.
Step 6.Set the RAID level for the logical drive by highlig hting RAID and
pressing <Enter>.
A list of the available RAID levels for the current logical drive
appears.
Step 7.Set the logical drive size by moving the cursor to Size and pressing
<Enter>.
By default, the logical drive size associates the available space in the
array(s) with the current logical drive.
Step 8.Set the stripe size.
Step 9.After you define the current logical drive, select Accept and press
<Enter>.
Step 10. Sav e the configuration when the CU prompts you to do so.
Step 11. Initialize the logical drives you configured. Section 3.5.4, “Initializing
Step 2.Select a logical drive, if there is more than one configured. and press
<Enter>.
Step 3.Select Initialize from the submenu and press <Enter>.
Step 4.Select Yes at the prompt and press <Enter>.
The CU displays a bar graph showing the initialization progress.
Step 5.When initialization completes, press <Esc> to return to the previous
menu.
If you press <Esc> while initialization is in progress, the options Stop,
Continue, and Abort display, as explained on the previous page.
3.6Rebuilding Failed Disks
A manual rebuild is used to rebuild failed drives. The CU allows manual rebuild
for an individual drive. Perform the following steps to rebuild a drive:
Step 1.Select Rebuild from the CU Management Menu.
The CU displays a device selection window that marks the failed
drives with FAIL indicators.
Step 2.Press the arrow keys to highlight the drive to be rebuilt.
Step 3.Press the spacebar to select the highlighted physical drive for rebuild.
Step 4.After selecting the physical drive, press <F10> and select Yes at the
The indicators for the selected drive changes to REBLD.
Step 5.When rebuild is complete, press any key to continue.
Step 6.Press <Esc> to display the Management Menu.
A second way to perform a manual rebuild on an individual drive is as follows:
Step 1.Select the option from the CU→ Objects→ Physical Drive submenu.
Step 2.Press the arrow keys to select the physical drive to be rebuilt and
press <Enter>.
Step 3.Select the Rebuild option from the action menu and respond to the
confirmation prompt.
Step 4.When rebuild completes, press any key to display the previous menu.
3.6.1Inserting a Previously Removed Drive from a RAID 1 Array
If you have auto-rebuild selected in the BIOS, the rebuild begins as soo n as you
enter the BIOS CU. If auto-rebuild is disabled, you can choose whether to
rebuild. If you decide to rebuild the drive, follow the procedure in Section 3.6,
“Rebuilding Failed Disks,” page 3 -10.
3.7Checking Data Consistency
The Check Consistency feature verifies the correctness of the redundancy data
in the selected logical drive and causes the CU to automatically correct any
differences found in the data.
This feature can be used only on a RAID 1 logical drive, to verify the data
consistency between the mirrored physical drives. When a data inconsistency is
found, the CU can either only report the inconsistency or report and fix th e
inconsistency, depending upon the option selected in Adapter settings.
In the CU, perform the following steps to check consistency:
Step 1.On the Management Menu select Check Consistency and press
<Enter>.
The configured logical drives display.
Step 2.Use the space bar to select a logical drive to check for consistency.
Note that the logical drive should be at a RAID 1 level to start check
consistency. If you select a RAID 0 logical drive, a message displays
stating that a check consistency cannot be performed. To de-select a
logical drive, press the space bar again.
Step 3.Press <F10>.
Step 4.At the prompt, select Yes to start check consistency and press
<Enter>.
If you press <Esc> while the check consistency is in progress, the
following options display:
◊Stop: The CU stores the percentage of the check consistency
already completed. When you restart the check consistency, it
continues from the last percentage completed rather than from zero
percent.
◊Continu e: Check consistency continues normally.
◊Abort: The check consistency is completely aborted. If you restart
check consistency, it begins at zero percent.
3.8Using a Pre-loaded System Drive
You can use the controller as an adapter for this driv e by performing the
following steps:
Step 1.Connect the drive to the port on the controller.
Step 2.Boot the computer.
Step 3.Start the CU.
Step 4.Select Configure→ Easy Configuration from the menu.
Step 5.Press the cursor keys to select the pre-loaded drive.
Step 6.Press the spacebar.
The pre-loaded drive now becomes an array element.
Step 7.Press <Enter>. The pre-loaded drive is a one-disk array.
Step 8.Display the logical drive configuration screen.
Step 9.Highlight Accept and press <Enter>.
Step 10. Press <Esc> and select Yes at the prompt to save the configuration.
This chapter contains the procedures for installing the Windows 2000, 2003, and
XP, Red Hat Linux, SuSE Linux, and Novell NetWare operating systems when
using the Embedded SATA Software RAID. The chapter contains the following
sections:
Perform the following steps to install the Windows 2000 or 2003 driver onto the
RAID-configured drives.
Step 1.Boot the system with the Windows 2000 or 2003 Boot Installation CD
or diskette.
The following message displays:
Setup is inspecting your computers hardware
configuration.
Next, a prompt displays.
Step 2.At the prompt, press <F6> to install the RAID/SCSI adapter d river.
Step 3.When installation prompts for a key after copying some files, p ress
<S> to add the SATA RAID driver.
You are prompted for the driver diskette.
Step 4.Insert the Embedded SATA Software RAID driver floppy diskette and
Step 5.Scroll down the list until the appropriate selection for your system
which contains the Embedded SATA Software RAID and for your
operating system displays, then click <OK>.
Step 6.Continue with the normal installation procedure.
4.1.1Updating the Windows 2000/2003/XP Driver
Perform the following steps to update the Windows 2000 or 2003 driver or
install the Windows 2000 or 2003 driver into an existing system booted from a
standard IDE drive.
Step 1.Click the Windows Start button.
The Windows menu displays.
Step 2.Select Settings.
The Settings menu displays to the right.
Step 3.Click Control Panel.
The Control Panel window displays.
Step 4.Select Adapters.
Step 5.Select the Drivers tab.
Step 6.Scroll down the list until the appropriate selection for your system
which contains the Embedded SATA Software RAID and for your
operating system displays, then click <OK>.
Step 7.Select it, then remove it by clicking the Remove but ton.
Step 8.Click the Add button.
Step 9.Select the Have Disk button.
Step 10.Insert the diskette into the floppy drive.
Step 11. Select drive letter A: and click on <OK>.
Step 12. Sel ect LSI Logic Embedded SATA Controller and click OK.
Step 13.After Windows NT or Windows 2000 copies the driv er, reset the
system.
4.1.2Confirming the Windows 2000/2003/XP Driver Installation
Perform the following steps to confirm that the Windows 2000, 2003, or XP
driver is installed properly.
The Windows menu displays.
Step 2.Select Settings.
The Settings menu displays to the right.
Step 3.Click Control Panel.
The Control Panel window displays.
Step 4.Select Adapters.
Step 5.Select the Drivers tab.
The controller appears in the list as LSI Logic Embedded SATA
Controller.
Step 6.Select the Devices tab.
One or more entries display as LSI Logic Embedded SATA #xx under
LSI Logic Embedded SATA Controller.
4.2DOS Driver Installation
For DOS, no driver installation is required. The ROM BIOS contains the lowlevel driver that is necessary for MS-DOS.
4.3Linux Driver Installation
This section explains how you can make fresh installations of Red Hat and SuSE
Linux operating systems with the Linux Embedded Software Stack driver.
4.3.1Obtaining the Driver Image File
The driver is offered in the form of a driver update disk. The required file is
dud-<driver version>.img, which is the driver update disk for the
Embedded SATA software RAID stack.
You can obtain the latest dri ver files from the Download Center on the LSI
Logic web site at: http://www.lsilogic.com.
This section describes how to prepare the installation disk(s) from the obtained
driver image files using the Windows- or Linux-based operating systems. Refer
to this section when necessary during installation of Windows and Linux
operating systems.
4.3.2.1Using a Windows Operating System
Under Windows, you can use the rawrite floppy image writer utility to create
disk images from image files. The image writer can be downloaded from the
Internet. Perform the following steps to build installat ion diskettes.
Step 1.Copy the driver update disk image dud-<driver
version>.img and the file rawrite.exe to a directory.
Step 2.Confirm that the files are in the selected directory.
Step 3.After you confirm the files, you might need to change the filename of
the driver update disk to a smaller name with less than eight
characters.
Step 4.Copy dud-<driver version>.img dud.img.
Step 5.Type the following command to create the two installation diskettes:
RAWRITE
then press <Enter>.
You are prompted to enter the name of the boot image file.
Step 6.Type:
dud.img
You are prompted for the target drive diskette.
Step 7.Insert a floppy diskette into the floppy drive and type:
A:
then press <Enter>.
Step 8.After the command prompt returns and the flopp y disk drive LED
goes out, remove the diskette.
Step 9.Label the diskette with the image name.
Under Red Hat and SuSE Linux, you can use a driver diskette utility to create
disk images from image files. Perform the following steps create the driver
update disk:
Step 1.Copy the driver update disk image dud-<driver
version>.img to a Linux system.
Step 2.Insert a blank floppy diskette into the floppy drive.
Step 3.Confirm that the files are in the selected directory.
Step 4.Create the driver update diskette using the following command:
dd if=dud-<driver version>.img of=/dev/fd0
Step 5.After the command prompt returns and the flopp y disk drive LED
goes out, remove the diskette.
Step 6.Label the diskette with the image name.
4.3.3Red Hat Linux Driver Installation on a New System
This section describes the fresh installation of the device driver on new Linux
Red Hat 3.0, 8.0, 9.0, and AS2.1 systems with the Embedded Software RAID
Stack. After you prepare the installation disks with the driver image, perform
the following steps to install the driver:
Step 1.Boot to CD-ROM (Disk 1).
The Red Hat introductory screen displays.
Step 2.Type the following at the boot prompt:
linux dd
Step 3.Press <Enter>.
The prompt asks whether you have a driver disk.
Step 4.Use the arrow key to select Yes, then press <Enter>.
Step 5.Select fd0 to indicate you have a floppy diskette with the driver on it.
Step 6.Insert the floppy diskette in the A:/ drive and press <Enter>.
The installer locates and loads the driver for your device. The
message “Loading megaide driver...” displays.
The prompt at the next screen asks whether you have another driver.
Step 7.Follow the Red Hat Linux installation procedure to complete the
installation.
Step 8.Reboot the system.
4.3.4SuSE Linux 9.0 Driver Installation on a New System
This section describes the fresh installation of a Linux SuSE 9.0 system with the
Embedded Software RAID Stack. Prepare installation disks with the driver
image, then perform the following steps to install the driver:
Step 1.Boot your system using the SuSE 9.0 CD 1.
Step 2.At the prompt, press <F3> to confirm that you have a driver diskette.
Step 3.Highlight Installation on the menu using the arrow keys, then press
<Enter>.
You are prompted for the diskette.
Step 4.Insert the driver update disk in the A:/ drive and press <Enter>.
The message “Driver Updates added” displays.
Step 5.Press <Enter>.
You are prompted to select the Driver Update M edium.
Step 6.Select Back and press <Enter>.
This returns you to the installation.
Step 7.Press <Accept>.
The driver installation begins.
Step 8.Press <Accept> again.
A warning screen displays to make sure you want to contin ue the
:After all the selected packages are installed, a prompt
displays and gives you 10 seconds to reply. If you do not reply
within 10 seconds, you will have to start the installation
process over.
Step 10. Sel ect Stop before the 10 seconds are up.
Step 11. Press <Ctrl> <Alt> <F2>.
This opens a terminal you can use to run a script.
Step 12.At the prompt, type:
cd update/000/install
Step 13. Press <Enter>.
Step 14.Next, type:
./update.post
Step 15. Press <Enter>.
Step 16. At the prompt, press <Ctrl> <Alt> <F7>.
The YaST screen displays.
Step 17. Select <OK>, then press <Enter>, and reboot the system.
4.3.5SuSE 8.2 Driver Installation
This section describes a fresh installation on a Linux SuSE 8.2 system with the
Embedded Software RAID Stack. Prepare installation disks with the driver
image, then perform the following steps to install the driver:
Step 1.Create a RAID array using the BIOS.
Step 2.Boot your system using the SuSE Disk 1.
Step 3.When the first screen displays, press <F3> and select the installation
menu option.
Step 4.Insert the driver update disk when prompted.
Step 5.Complete the installation process and reboot the system.
This section describes a fresh installation on a Linux SuSE SLES8.0 system with
the Embedded Software RAID Stack. Prepare installation disks with the driver
image, then perform the following steps to install the driver:
Step 1.Create a RAID array using the BIOS.
Step 2.Boot your system using the SuSE SLES8 1.0 Disk 1.
Step 3.When the first screen displays, press <Alt> and select the installation
menu option.
Step 4.Insert the driver update disk when prompted.
Step 5.Complete the installation process and reboot the system.
4.4Novell NetWare Driver Installation
The section provides installation instructions for the Novell Netware driver.
4.4.1Novell NetWare Driver Files Description
The Novell NetWare driver and utilities support logical drives configured on the
controller.
Important:
All utilities and spy.nlm expect the driver to pass the requests to the adapter. You
must load the .HAM driver files first, so that it can load the .NLM files.
The logical drives configured on the host adapter are registered
with the operating system as separate logical units.
4.4.2New Novell NetWare System Driver Installation
Follow the instructions in the Novell NetWare Installatio n Guide to install
NetWare on the server. Follow these steps to install Novell NetWare using the
controller as a primary adapter:
Step 1.Boot with the NetWare 6.5 CD-ROM.
Step 2.Follow the instructions on the screen to select the language and accept
the license.
The Welcome screen displays. The screen message Is this a
Step 3.Highlight Default using the arrow keys, then press <Enter> to change
the option to Manual.
Step 4.Highlight Continue and press <Enter>.
The screen used to prepare the boot partition displays.
Step 5.Highlight Free Space, then press <Enter>.
Step 6.Accept the default (500 MB) or modify as desired, then press
<Enter>.
Step 7.Highlight Continue, then press <Enter>.
The Server Settings screen displays. You can m odify the settings
before going to the next screen.
Step 8.Highlight Continue, then press <Enter>.
The system goes through device driver detection, then the screen
displays the device type and driver name. You can modify the device
type and driver name.
Step 9.Press Continue, then press <Enter>.
The driver names display.
Step 10. Select Storage adapters using the arrow keys and press <Enter>.
Step 11.Highlight IDEATA.HAM Standard ATA/IDE RAID Adapter
Controller in the list of files.
Step 12. Press <Delete> to remo ve the highlighted filename.
Note:
Do not highlight IDEATA.HAM Standard ATA/IDE/ATAPI Adapter Controller in the list of
files; it is needed for the ATAPI CD-ROM drive to operate.
Step 13. Press <Insert> to add a driver.
Step 14. Press <Insert> again.
Step 15. If yo u have the driver on a diskette, insert it in the A:/ drive.
The install program automatically searches for the driver on the A:/
drive.
Step 16. If y ou do not have the driver on a disket te, enter the path for the file.
Step 17. Press <Enter>.
The Intel RAID controller displays. There is one driver per controller
The storage devices and driver names display so you can match the
drivers to the hardware devices.
Step 20. Select Continue and press <Enter>.
Step 21. Sel ect Continue and press <Enter> again.
The message “Loading driver” displays, then the screen Create Sys
Volume displays.
Step 22. Select Create and press <Enter>.
The Main Menu displays.
Step 23. Sel ect Continue Installation and press <Enter>.
The File Copy Status displays to confirm that the driver files are
installed, then a GUI prompt displays.
Step 24. Select Customized and press <Next>.
Step 25. Con tinue the normal operating system installation.
4.4.3Existing Novell NetWare System Driver Installation
Follow these steps to add the NetWare driver to an existing installation.
Step 1.For NetWare 5.1 and higher, type the following at the root prompt:
nwconfig
Step 2.Press <Enter>.
Step 3.The Configuration Options screen displays.
Step 4.Select Drive Options and press <Enter>. A window displays.
Step 5.Select Configure Disk and Storage Device Options and press <Enter>.
Step 6.Select one of the following options that display in the window:
◊Discover and Load an Additional Driver
◊Select an Additional Driver
Step 7.If you select Discover and Load an Additional Driver, the system
discovers the extra unit and prompts you to select a driver from the
/SSilent Operation. When this option is set, the utility does not prompt the user.
/F[File
Name]
This option redirects the output to the specified filename.
If the filename is not specified, then the filename defaults to HyperCFG.CFG.
/L [/C<n>][/D<cd>]
[/B[Filename]]
Displays the configuration sector of the specified drive <Drive-ID>
Using only /L displays the configuration sector from the first available
drive.
Use [/B[Filename]] to dump the IRCD as bin file.
If the filename is not specified, the default filename is
hypercfg.bin.
/E[o][/C<n>][/D<cd>] Erases the configuration sector of the specified drive <Drive-ID>
The [o] field can be any of the following:
CErases the configuration sector only
EErases the error log sector only
AErases both configuration and error log sectors
/@/b<bfn>Configures the RAID array from the specified configuration file.
If the filename is not specified, the default filename is
hypercfg.bin.
S[n] equals stripe size.
d1, d2...dn are the drive IDs that participate in the array.
<n> is an optional feature that specifies the type of RAID mode for
multiple/mixed mode RAID creation. It is restricted to RAID 0 and
RAID 1. If you select RAID 0 or RAID 1, the default RAID mode will
be overridden. If you do not specify a value for <n>, the default RAID
mode will be used. The <m> field can be any of the following two
options.
n=sSelects RAID 0 as the RAID level.
n=mSelects RAID 1 as the RAID level.
<size> represents the size in Mbytes of the logical drive to be created.
1. Note: The logical drive size displays in DEC format.
/initSpecifies the initialize option.
/1n1> /l<n2>... Specifies the logical drive numbers.
/rbld Specifies the rebuild option.
/d<nn>Specifies the connection ID for the physical drive.
/ccon/1<n1> /l<n2>... This option is used to perform a consistency check of the logical drives.
/ccon/Specifies the check consistency option.
/1<n1>/l<n2>.. Specifies the logical drive numbers.
This option is used to access the free array information.
/freearr/aSpecifies the free array information option.
<m>Spe cifies the RAID level you need to create.
d1, d2, dn...Lists the drives.
/pdstate /d<nn>
/<on/off>
This option is used to force a physical drive online or offiline.
/pdstateSpecifies the physical drive state option.
/d<nn>Specifies the connection ID for the physical drive.
/<on/off>Specifies whether to force the drive online or offline.
/adp /c<n>This option is used to access adapter information.
/adpSpecifies the adapter information option.
/c<n>Specifies the controller number.
This option is used to select values for adapter properties.
/SetADPSpecifies the adapter properties option.
/C<n>Specifies the controller number.
[/r<val>Specifies the rebuild rate for the controller. <val> is
from 0 - 100%. This setting is optional.
[/d<val>]Specifies the disk coercion value. <val> is 0 for none,
1 for 1Gbyte, 2 for 128 Mbyte, and 3 for 10 Gbyte.
[/b<val>]Specifies whether to enable or disable the BIOS. <val>
is 0 for enable or 1 for disable.
[/s<val>]Spe cifies a BIOS setting. <val> is 0 for enable or 1 for
disable.
[/n<val>]Specifies the action to take if a new device is found. <
<val> is 0 for auto-configuration as a spare or R0/1??
to force into the BIOS Configuration Utility.
[/f<val>]Specifies whether to enable or disable the fast
initialization of logical drives for the adapter. <val> is
0 for disable or 1 for disable.
[/c<val>]Specifies the action to be taken during a check
consistency operation. <val> is 0 for fix and report or
1 for report only.
[/ars<val>]Specifies whether to enable or disable the ability to
resume an incomplete rebuild. <val> is 0 for disable
and 1 for enable.
[/boot<val>]Specifies the number of the logical drive that you can
boot from. <val> is the logical drive number.
[/arb<val>]Spe cifies whether to enable or disable the ability to
perform automatic rebuilds. <val> is 0 for enable and 1
Display Options This option determines how the data displays. This option is valid only for /I.
/W[o]Prints the dump for the /I option.
The [o] field can be either of the following:
VPrints the dump in Verbose mode
Default option: If [o] is not specified, then data displays as a HEX
dump.
/F<fn>Redirects the output to a file ‘fn’ (for filename). The default filename is
hypercfg.bin.
/Y[x][fn]Logs to the given filename ‘fn’.
The default for ‘x’ is ‘f’. The default filename is hypercfg.bin.
The [x] field can be either of the following:
fLogging is done only for errors. This is the default.
cContinuous logging is done.
1. Note: The exit code can be modified using the qualifier /Q. When /Q is specified, configuration-related commands return ARRAY CO UNT on SUCCESS. In all other cases, ERROR LEVEL is returned. All the other
options except /S, /F, /$, /B, /@, and /W have the default argument as zero.
/C[n] /D[cd]
[Drive ID]
/C[n] /D[cd] specifies the drive ID.
/C[n]Specifies the card number where the drive is present.
[n] is the card index, starting at 0, 1, 2...
/D[cd]Selects drive for /R, /I, /L, /E, and /P options.
Possible values are as follows:
cPort Number (0 or 1)
dDevice ID (0 or 1)
/C[n] /D[cd]
[/B[Filename]]
[/$[Filename]]
If ‘n’ is not specified then the sector number is 0.
/B dumps the specified sector to the specified file in BIN format.
/$ dumps the specified BIN file to the “nth” sector.
The default filename is hypercfg.bin.
/I[a] [/C[n]] [/D[cd]]
[/B[Filename]]
Displays identify device packet for specified drive.
/Ia Displays ID Device Packet for all drives present.
/B[Filename] Specifies to dump the 512 byte identify data to
filename.
/B option should not be specified with /Ia switch.
/P[s][/C<n>][/D<cd>] Switches the drive to the specified power state. The default is powered
on in the Active state.
The possible value for [s] is:
[s] = SThe drive is powered on in the Suspend state.
This attribute is reserved for miscellaneous options.
/SExecutes in Silent mode.
/VDetects the presence of RAID BIOS and displays the BIOS version.
/XPauses execution if an error occurs.
/Z[/E/D]
Enables/disables S.M.A.R.T. feature. The default is ENABLE. S.M.A.R.T. monitors hard drives
for drive failures.
This option sets the maximum user-accessible sector address for the
specified drive. The address is specified in hexadecimal format.
/MrResets the maximum address to the native maximum
address of the specified drive.
5.4Configuration File
The configuration file contains three logical blocks with RAID, logical drive,
and physical drive information. The configuration file is binary and can not be
read or changed like a normal text file. It is not case sensitiv e and ignores w hite
spaces and tabs. The configuration file contains three logical blocks in the
specified order:
1.RAID INFO
2.LOGICAL DRIVE INFO
3.PHYSICAL DRIVE INFO
5.4.1RAID Information
This logical block starts with the keyword TOTAL_LOGICAL_ARRAYS and
must be organized as follows:
The valid choices for the OPTIONS field are as follows:
•WRITE_CACHE (sets the type of write policy)
•VIRUS_PROTECTION (selects virus protection)
•DMA_ENABLED (enables direct memory access)
A “+” prefix to the option value sets the option and a “-” resets the option.
5.4.2Logical Array Information
This logical block contains the logical drive parameters, which include the
RAID mode (RAID0 = stripe; RAID1=mirror), the size of the stripes, number
of stripes, and number of physical drives in the array. This block starts with the
keyword LOGICAL_ARRAY and must be organized as follows:
LOGICAL_ARRAY:<Array Number>
RAID_MODE:<STRIPE/MIRROR>
STRIPE_SIZE:<STRIPE SIZE>
TOTAL_STRIPES:<Number of Stripes>
TOTAL_PHYSICAL_DRIVES:<Number of Physical Drives in Array>
5.4.3Physical Drive Information
This logical block contains the physical drive number, drive ID, and drive size.
It starts with the keyword PHYSICAL_DRIVE and must be organized as
follows:
PHYSICAL_DRIVE:<Drive Number>
DRIVE_ID:<Drive ID>
DRIVE_SIZE:<Drive Size>
The logical blocks can be separated by blank lines. There can be any number of
blank lines. The lines within the logical block must be consecutive. Blank lines
are not allowed within the logical block. There are as many PHYSICAL DRIVE
INFO blocks as the number of drives participat ing in the array. All the
PHYSICAL DRIVE INFO blocks for a logical array must follow the LOGICAL
ARRAY INFO block before the start of next LOGICAL ARRAY INFO block.
SPARE ARRAY information cannot be included in the configuration file.
Drives other than those specified in the configuration file are configured as
SPARE DRIVES. To force configuration of a SPARE DRIVE, do not include
that drive in the configuration file. That drive will be automatically configured
as SPARE.
5.5Return Codes on Error Condition
Table 5.2 lists the return codes that display when there are errors and provides
the descriptions of those errors.
Table 5.2Return Codes on Error Conditions
Return
CodeDescription
6hArray not formed due to inadequate drives. This error occurs if adequate drives
0AhHard disk(s) not found. This error occurs when required hard disks are not
0BhRAID controller timed out on read/write. Possible reasons are that a hard disk
0DhError Opening Array Information file. The specified configuration file could
0EhArray information file format incorrect. Possible reasons are missing fields or
10hError Opening Log file. Log filename or path may be wrong or invalid.
12hArray not formed as required drives not found. This error occurs if the required
13hArray not formed, excess drives found. This error occurs when there are more
16hInvalid configuration present. This error occurs when ron RAID configuration
17hConfiguration mismatch in drives. This error occurs when the configuration
18hError reading file.
19hError writing file.
1AhWarning! Truncating file. This error occurs when the file dumped to a sector is
to make a RAID array are not present.
found.
drive is damaged or an invalid drive ID is specified.
not be opened.
wrong information in the file.
drives are not found.
than two drives present in the /! command.
is present and the /L command is issued.
data in all drives do not match. This occurs with the /T command.
The Spy Service program looks for errors, failed drives, and status changes. It
can mark drives as failed after the error threshold is reached and start automatic
rebuilds. It runs in the background of the Embedded SATA Console.
When operating under Windows, Spy enables the self-monitoring analysis and
reporting technology (S.M.A.R.T.) on all of the hard drives at startup and polls
for any status changes in the drives every 60 minutes. S.M.A.R.T. monitors hard
drives for drive failures.
6.1Starting or Stopping Spy Service under Windows 2000, XP, or
2003
You can use the Control Panel to access the option to start or stop Spy Service.
Perform the following steps to start or stop Spy Service.
Step 1.Click on Start > Settings > Control Panel.
The screen shown in Figure 6.1 displays.
Step 2.Click on Administrative Tools→ Services icon→ Spy S er.
A dialog window displays with the start and stop opti ons.
Step 3.Click on the Start or Stop button.
This starts or stops the Spy Service program, depending on your selection.
Note:
6-2Spy Service
You can right-click on the Spy Service icon and select “Stop Spy”
to stop the Spy program. The Spy icon displays on the right side
of the taskbar. See Section 6.5, “Spy Service Icon” for more
information about the icon.
Perform the following steps to install Spy Service under Linux. Spy Service runs
in the background after installation.
Note
:You must have “GNOME” libraries installed before you install
Spy Service.
Step 1.Log in to GUI mode.
Step 2.At the Linux prompt, type:
$ rpm -ivh spy.x.x.x.i386.rpm
Step 3.Press <Enter>.
The rpm is extracted and the necessary files installed and started,
6.3Installing and Running Spy Service under Novell NetWare
Perform the following steps to install Spy Service under Novel l NetWare.
Step 1.Unzip the file Spy-x.x Novell.zip from the installation CD to
a floppy diskette in the A:/ drive.
Step 2.Go to the Novell server prompt and type:
<Nov-server>:a:install
Messages display when the files are copied.
Step 3.Reboot to complete the installation.
Step 4.After reboot, you can type the following to see whether Spy is
Perform the following steps to uninstall Spy Service.
Step 1.Stop the Spy Service program.
See “Section 6.1, “Starting or Stopping Spy Service under Windows 2000, XP,
or 2003” for instructions on stopping Spy Service.
Step 2.Click on Start→ Control Panel.
The Control Panel displays.
Step 3.Click on Add/Remove Programs.
The list of currently installed programs displays.
Step 4.Click on the Spy Service program and select Remove.
6.5Spy Service Icon
The icon for the Spy Service displays in the bottom right corner of the
Embedded SATA Console screen (in the tray bar). The icon is a round figure
wearing sunglasses.
The icon is color-coded. Green means that there are no problems. Yellow means
that there is a rebuild in progress or there are media errors and a possible drive
failure. Red warns of a critical problem that could cause the system to fail.
Hold the cursor over the icon (“mouseover”) and a short text displays that
describes the system status. Right click on the icon and t he following options
display:
Stop monitor media errorThe program stops searching for media errors.
Erase error logThe program deletes the errors that were recorded on the
Stop SpyThis stops the program and deletes the icon from the
6-4Spy Service
error log.
taskbar. You can start the program again using the
instructions in “Section 6.1, “Starting or Stopping Spy
Table 7.1 describes possible problems you might encou nter, along with
suggested solutions.
Table 7.1Problems and Suggested Solutions
ProblemSuggested Solution
Drives are not detected
OR
The system hangs when the adapter ROM
for Embedded SATA Software RAID scans
the SATA ports.
Operating system does not boot.Check the system BIOS configuration for PCI interrupt assignments.
• Make sure that the cable ends are connected properly.
• Make sure that the power cables to the drives are connected
properly.
• Change cables.
• If everything fails, change the drive(s).
Make sure some Interrupts are assigned for PCI.
An error occurs while reading the
configuration data on a drive.
There is no existing RAID configuration on
any of the drives connected to the system
and the message “LSI Logic Embedded
SATA RAID Not Configured” displays.
BIOS reports that a mirrored array is in
degraded mode.
Make sure that you have properly selected the Boot Device in the
system BIOS setup (CMOS Setup).
The drive is bad and needs to be replaced.
Press any key to enter the BIOS Configuration Utility (Ctrl-M), then
select a configuration method and configure the drive(s).
Make sure all physical drives are properly connected and are
powered on.
Reconnect, replace, or rebuild any drive that has failed.
Table 7.1Problems and Suggested Solutions
ProblemSuggested Solution
One of the hard drives in a mirrored (RAID
1) array has failed.
You insert a new drive with no
configuration into the slot which is already
part of a mirrored (RAID 1) array.
You insert a new drive with no
configuration into the slot which is already
part of a striped (RAID 0) array or there is
a striped (RAID 0) array by itself in the
system.
Replace the failed drive with another drive that has the same or
greater capacity.
Press any key to enter the BIOS Configuration Utility (Ctrl-M) to
configure the new drive. Mark the drive as one of the following:
• Failed - If the AutoRebuild option is disabled in the configuration
utility
• Rebuilding - If the AutoRebuild option is enabled in the
configuration utility
Press any key to enter the BIOS Configuration Utility (Ctrl-M) to
configure the new drive.
7.2Embedded SATA Software RAID Problem Report Form
Table 7-2 contains a form you can just to record probl ems with the Embedded
SATA Software RAID.
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