Lotus LBU100, LSR100 Use And Care Manual

Use and care guide

Sanitizing System

LBU100

LSR100

LBU100

12348R6

Important Safeguards

READ ALL INSTRUCTIONS carefully before operating
your lotus® Sanitizing System.

To protect against electrical shock do not immerse cord,
plugs and/or system in water or other liquid.

Keep out of reach of children. Close supervision is necessary
when used by or near children.

Remove plug outlet from wall when your lotus® is not in
use.

Do not operate your lotus® if it is dropped or damaged in
any manner.

Use only lotus® supplied attachments. Use of attachments
not manufactured or sold by Tersano (International) SRL
may cause injuries.

Do not allow cord to hang over a counter top or tabletop or
touch hot surfaces.

Do not use attachments in a microwave oven.

Do not place your lotus® on or near any hot surfaces.

Do not use your lotus® for any other purpose except as
intended and instructed in this Use and Care Guide. Your
lotus® Sanitizing System is designed for normal household
use and NOT intended for commercial use.

SAVE THESE INSTRUCTIONS

Product may vary slightly from illustrations enclosed in this Use and Care Guide

For Household Use Only

i

Caution

Keep Out of Reach of Children.

For use only with attachments provided by Tersano. Ensure
the correct mode is used with the corresponding
attachment.

Do not remove any sanitizing attachment until the sanitizing
cycle is complete. Doing so could damage the unit.

Do not use rough cleansers, steel wool pads or other abrasive
materials on your Sanitizing System or attachments.

Keep your system away from heat sources or open flames.

Do not place any other liquid in the sanitizing attachments,
apart from municipally treated drinking water, potable water
or bottled water. It may be necessary to use filtered or purified
water, in some locations.

Do not use this product if it has a damaged cord or plug, if it
is not working properly, if it has been dropped or damaged, or
dropped into any liquid, or in the event that you see excessive
bubbles in the attachment during processing or smell a strong
overwhelming ozone smell coming from your unit please call

1-800-808-1724 for a return authorization to have the unit

inspected and repaired or replaced. Do not try to self-repair,
as this will invalidate your warranty.

ii

Table Of Contents

Introduction ......................................................... 1

Product Features ................................................. 2

lotus® uses in your Home ................................... 3

Preparing lotus® for use .................................... 4

Using the Spray Bottle ......................................... 5 - 9

Using the Produce Bowl ..................................... 10 - 14

Caring for your lotus® Sanitizing System ....... 15

Replacing your lotus® Booster Cartridge ....... 15 - 16

Frequently Asked Questions ............................. 17 - 18

Troubleshooting .................................................. 19 - 20

Limited Product Warranty ................................ 21 - 23

iii

Introduction

Congratulations on your purchase of the revolutionary new lotus® Sanitizing
System from Tersano™.

Have you ever wondered why the air smells so fresh and clean after a thunderstorm? Well,
the reason is that the air has been cleaned and sanitized by the super-oxygen that forms when
electricity is discharged through lightning.

The lotus® Sanitizing System uses patented Oxyshield® technology to create a mini electrical
discharge to super-oxygenate ordinary tap water and create one of the most powerful commercially
available sanitizing agents. Tersano™ engineers have discovered a way to harness the sanitizing
power of Mother Nature and make it available to you.

Tersano selected the cutting-edge Oxyshield® technology to be at the heart of your lotus®
Sanitizing System because of the powerful and effective sanitizing characteristics of
super-oxygenated water.

What is super-oxygenated water?

Super-oxygen molecules contain three oxygen atoms (O3) and are formed when ordinary
oxygen molecules (O2) are forced to take on a third oxygen atom (O) via our Oxyshield® water
infusion process.

How does super-oxygenated water work?

The power of super-oxygenation comes from the unstable nature of the (O
third oxygen atoms tend to consistently break apart from the super-oxygen molecules contained
in the water creating a powerful sanitizer.

molecule – the

3)

Why does super-oxygenated water work?

When you expose bacteria and toxins to super-oxygenated molecules, they begin absorbing
them immediately. The super-oxygen molecules break apart within seconds and when they do,
the bacteria and toxins quite literally explode.

Is super-oxygenated water safe?

Over three years of research and testing has enabled us to develop a method to contain the
sanitizing force of super-oxygen molecules in water. After doing their sanitizing work, the
super-oxygen molecules found in your Oxyshield® processed water revert back to nothing more
than simple oxygen. What’s more, healthy cells are left unaffected because of their protective
enzyme coating.

You now have the power of Mother Nature at your fingertips to effectively remove bacteria and
toxins without the use of harmful chemicals. Your lotus® Sanitizing System also comes with
many different attachments to help you with your many sanitizing needs – just mix and match
your accessories as and when the need arises.

Please feel free to enjoy the power of the super-oxygenated water that your new lotus® Sanitizing
System will deliver for many years to come.

Your friends at Tersano (International) SRL.

1

Product Features

Actual appearance of items may vary slightly from what is shown

Base

Control Panel

Start/Cancel/Reset Button Replace Water Symbol Mode Indicator

Attachment Selector Button

Spray Bottle

Booster Cartridge

Multi-Purpose

Bowl, Lid and

Pour Spout

Mode Indicator Replace Filter Indicator

Display

Vegetable

Retainer

LSR100

Booster Cartridge & Reservoir Cap

Reservoir Cap

LBU100

Booster Cartridge

2

lotus® some suggested uses in your Home

Re-thinking the family home.

Rooms of the
House Attachment Suggestions for use

Kitchen

Bathroom

lotus®
Multi-Purpose Bowl
and Lid

lotus® Spray Bottle
Attachment &
Cleaning Cloths

lotus® Spray Bottle
Attachment &
Cleaning Cloths

* Fruits and vegetables
* Meat, poultry and seafood
* Dish cloths
* Sponges and scrubbers
* Utensils

* Counter tops and cabinet doors
* Sinks and taps
* Cutting boards
* Stove top, fridge and all appliances
* Exterior of fruits and vegetables too
large for the bowl
* Garbage bins and lids
* Plant leaves
* Kitchen table and chairs
* Baby’s high chair
* Windows

* Counter tops and cabinet doors
* Sinks and taps
* Showers
* Mirrors and windows
* Garbage bins and lids
* Plant leaves
* Toilets

Baby Room

Bedroom

Living Room/
Dining Room/
Rec. Room

lotus®
Multi-Purpose Bowl
and Lid

lotus® Spray Bottle
Attachment &
Cleaning cloths

lotus® Spray Bottle
Attachment &
Cleaning Cloths

lotus®
Spray Bottle
Attachment &
Cleaning Cloths

* try it anywhere you use cleaners*

* Baby toys
* Pacifiers
* Face cloths

* Baby mattresses
* Change tables
* Diaper pails

* Side tables, mattresses
* Mirrors and windows
* Plastic and/or metal blinds

* Plant leaves
* Tabletops, chairs & sofas
* Mirrors and windows
* Carpet and upholstery stain removal
* Plastic and/or metal blinds
* Dog Beds and toys

3

1.

2.

a.

Preparing lotus® for use

1

REMOVE THE RED CENTER RESERVOIR CAP

Insert the Booster Cartridge into lotus® before use.

Remove the Booster Cartridge from the plastic bag.

b.

3.

4.

5.

a.

b.

c.

Insert the Booster Cartridge into your lotus Sanitizer and apply slight
pressure to ensure a snug fit. The Booster Cartridge only inserts into
the unit in one direction. Refer to diagram 2b for insertion of the
Booster Cartridge for the specific model.

LSR100

Plug your lotus® in.

The Display will briefly light up, flash blue and go
into sleep mode, ready for use when you need it.

Before use it is important to condition your lotus® by
processing one cycle of tap water.

Select and fill any attachment with cold tap water to the max fill line.

Place the attachment on the unit.

Press the Attachment Selector Button to choose the symbol on your
Display that matches the one found on your attachment.

2b

LBU100

5b

Max-Fill

5c

d.

Press the Start/Cancel/Reset Button.

TIP: Once the conditioning cycle is

complete, give your plants a drink of
oxygen-rich water or pour the water
into your sink to sanitize it.

NOTE: The mode symbol is

found on the lid of the bowl or
the spray nozzle of the spray
bottle.

5d

4

1.

2.

3.

Using the Spray Bottle

Plug in the lotus® Sanitizing System.

Fill the Spray Bottle to the max fill line with cold tap
water and screw the top back on. Water must be cold
and not just room temperature.

Place the Spray Bottle onto the docking portal and
firmly push down.

NOTE: The direction the Spray

Bottle is facing doesn’t matter.

1

2

Max-Fill

3

4.

5.

Press the Attachment Selector Button to choose the
symbol on your Display that matches the one found on
the top of your Spray Nozzle (wavy lines). Pressing the
Attachment Selector Button toggles between the two
symbols on the Display.

Press the Start/Cancel/Reset Button to initiate the
process and cause the water to circulate through the
main base unit and be activated by patented Oxyshield®
technology.

CAUTION: Do not remove

the attachment until the cycle
is complete. Removal of the attachment
during processing could damage the unit.

NOTE: Do not tilt base upside down.

4

5

The water in the blue reservoir is
perfectly normal and should not be
drained unless unit is being shipped.

5

6.

Using the Spray Bottle

6

The cycle is complete when you hear an audible beep
and see 100% on the Display.

7.

8.

Your Spray Bottle now contains Oxyshield® enriched
water and is ready to use on surfaces you would like to
sanitize or areas you would like to deodorize.

NOTE: The first two sprays from the

Spray Bottle will not contain Oxyshield®
activated water. Also, please remember that it
is normal for the base of the unit to be warm during
operation.

Use the Spray Bottle in conjunction with the lotus®
Cleaning Cloths included with lotus® to sanitize
surfaces without toxic cleaning chemicals.

7

8

9.

You now have 15 minutes worth of Oxyshield® activated
water before it begins to revert back to Oxygen and
normal tap water.

TIP: Use your Spray Bottle to

deodorize where your pets sleep.

9

6

Using the Spray Bottle

10.

11.

At “10 minutes” from the start of the countdown
there will be a single beep indicating “5 minutes” of
Oxyshield® activated water left.

After “15 minutes” you will hear a single beep and the
Display will show “End” for an additional 5 minutes,
after which it returns to the start screen. “End”
indicates that the water in the spray bottle has
now begun to revert back to normal tap water. To
continue sanitizing, re-fill the Spray Bottle and start
the process again as required. (Steps 2 through 11)

Bonus Feature: For heavily soiled or contaminated areas

use the lotus® pour spout to pour the super oxygenated water

10

11

on desired area.

TIP: See lotus® Uses In your Home for

suggestions (Page 3).

7

Using the Spray Bottle (Tips and Techniques)

1.

2.

1.

2.

Follow the steps to create Oxyshield® activated water.
(steps 2 through 11).

Using the Spray Bottle, turn the spray nozzle clockwise
until you are able to get a mist and spray the area you
wish to deodorize thoroughly.

deodorizing

stain removal (coffee, wine, soda etc.)

Follow the steps to create Oxyshield® activated water.
(steps 2 through 11).

Using the Spray Bottle, turn the nozzle counter­clockwise until you get a heavy stream. Spray the
stain with a heavy stream or use the pour spout so the
Oxyshield® activated water saturates and penetrates
the fibers.

TIP: Carpet companies advise that you

never rub any stains in a circular motion as
this will destroy the texture of the carpet.

3.

4.

Using a lotus® Cleaning Cloth, blot by pressing down
onto the affected area.

Continue this process until the stain is lifted. Ensure
you rinse the Cleaning Cloth during the process.

Before

After

8

Using the Spray Bottle (Tips and Techniques)

5.

6.

1.

2.

3.

4.

Use a dry lotus® Cleaning Cloth and blot the affected
area to remove excess water.

Allow to dry and vacuum.

area sanitization

Follow the steps to create Oxyshield® activated water.
(steps 2 through 11).

Using the Spray Bottle, spray the area thoroughly and
use the lotus® Cleaning Cloth to scrub away any excess
dirt.

Spray the area thoroughly again.

Using a lotus® Cleaning Cloth, scrub and clean the
area you wish to sanitize.

5.

1.

2.

3.

4.

5.

Rinse the area thoroughly using the Spray Bottle and
wipe.

killing mold & mildew

Follow the steps to create Oxyshield® activated water.
(steps 2 through 11).

Using the Spray Bottle, spray the moldy area thoroughly
and use the lotus® Cleaning Cloth to scrub away any
excess mold or mildew.

Spray the moldy area thoroughly again.

Using a lotus® Cleaning Cloth, scrub and clean the
area.

Rinse the area thoroughly using the Spray Bottle and
wipe.

9

Using the Produce Bowl

It’s easy and simple to have better tasting food.

fruits and vegetables

1.

2.

3.

Plug in the lotus® Sanitizing System.

Place your fruits and vegetables that you wish to
sanitize in the Multi-Purpose Bowl. Fill the Multi­Purpose Bowl halfway with your fruits and vegetables.

NOTE : Rinse the fruits and

vegetables to remove residues
(dirt) prior to processing in the
lotus® Sanitizing System.

Fill the Multi-Purpose Bowl to the max fill line with
cold tap water to cover the fruits and vegetables and
put the Lid on. Do not fill past the max fill line. (It is

not necessary to fill to the max fill line. Use this as a guide,
so you do not over fill.)

1

2

3

3a.

Included in your package is a Vegetable Retainer.
Attach the retainer to the lid, ensuring the cylinder is
properly inserted into the cavity of the Lid.

3a.

10

Using the Produce Bowl

4.

5.

6.

Place the Multi-Purpose Bowl, Vegetable Retainer and
Lid onto the docking portal and firmly push down.
The purpose of the Vegetable Retainer is to keep the
produce from floating to the top.

NOTE: The direction the
Multi-Purpose bowl is facing
doesn’t matter.

Press the Attachment Selector Button to choose the
symbol on your Display that matches the one found on
your Multi-Purpose Lid attachment (wavy lines with
an arrow). Pressing the Attachment Selector Button
toggles between the two symbols on the Display.

Press the Start/Cancel/Reset Button to initiate the
process and cause the water to circulate through the
main base unit and be activated by patented Oxyshield®
technology.

4

5

6

CAUTION: Do not remove

the attachment until the cycle
is complete. Removal of the attachment
during processing could damage the unit.

7.

The cycle is complete when you hear an audible beep
and see “100%” on the Display and then the Display
will switch and show ”2 minutes”. In order to maximize
the sanitization of the fruits and vegetables, leave the
bowl attachment on the lotus® for this time period.

7

11

Using the Produce Bowl

8.

9.

After “2 minutes” you will hear a single beep and the
Display will show “End” for an additional 5 minutes,
after which it returns to the start screen.

Once the Display shows “End”, remove the Multi­Purpose Bowl from the base and turn over the sink to
drain out the excess water. Your fruits and vegetables
are now ready for preparation or storage.

NOTE: The unit has a sensor

that detects if there is contamination
still present at the end of a cycle when
processing fruits and vegetables; such as
pesticides and other chemicals. When the
Replace Water Symbol shows while
sanitizing produce, drain water, replace with
fresh water and reprocess a second time.

8

9

1

1.

2.

3.

meat, seafood and poultry

Plug in the lotus® Sanitizing System.

Fill the Multi-Purpose Bowl with cold tap water to the
max fill line and cover with the lid.

Place the Multi-Purpose Bowl onto the docking portal
and firmly push down. Do not put meat, seafood and
poultry in the bowl at this time.

2

Max-Fill

3

12

Using the Produce Bowl

Saves you money because you throw away less food.

4.

5.

6.

7.

Press the Attachment Selector Button to choose the
symbol on your Display that matches the one found on
your Multi-Purpose Lid Attachment (wavy lines with
an arrow). Pressing the Attachment Selector Button
toggles between the two symbols on the Display.

Press the Start/Cancel/Reset Button to initiate the
process and cause the water to circulate through the
main base unit and be activated by patented Oxyshield®
technology.

The cycle is complete when you hear an audible beep
and see 100% on the Display.

Remove the Multi-Purpose Bowl and place on the
counter top or in the sink. You will notice the Display
will show “2 minutes”.

4

5

6

7

NOTE : Pre-rinse all meat, poultry

or seafood to remove excess residue
prior to processing or spraying.

8.

Place the meat, poultry or seafood into the water and
leave for the “2 minute” count down shown on the
Display.

NOTE : Follow same steps as meat

and seafood to sanitize rice seeds
and small produce.

8

13

Using the Produce Bowl

9.

Once the Display reads “End”, drain the water from
the meat, poultry or seafood and begin your food
preparation.

TIP: Alternatively, if you have a large

9

piece of meat or a turkey, fill the Spray
Bottle with cool water, run the cycle to completion
and spray the large piece of meat or turkey liberally
with activated water. Allow it to remain soaked for
two minutes, after which you can prepare your dish
as required.

NOTE: The lotus® Sanitizing System is
self-cleansing, so we recommend after
processing meat, poultry or seafood to fill the
bowl with cold tap water to the max fill line and run a
cycle to sanitize the bowl for future use. Alternatively
you can cleanse the Multi-Purpose Bowl and Lid with
mild soap and warm water.

14

Caring for your lotus

Your lotus® Sanitizing System is self-cleansing and as such caring for your
new system has never been easier. As your attachments cleanse themselves
every time you generate Oxyshield® activated water, you never have to
clean them. However, if you wish to give any attachments an additional
cleaning, feel free to do so by placing them on the top drawer of your
dishwasher or hand wash with a mild soap and warm water.

Always unplug your lotus® Sanitizing System prior to cleaning.

Only a damp cloth should be used to wipe down your unit.

Never immerse your lotus® Sanitizing System in water or any other
liquid for cleaning.

Never use abrasives, detergents or strong cleaning chemicals.

®

Sanitizing System

Replacing your lotus

Replacing your Booster Cartridge allows you to maximize the sanitizing
power of your unit by removing the moisture from the air. All lotus
Sanitizing systems have been designed to work effectively at any humidity.
However, the Booster Cartridge removes excess humidity in the air allowing
the lotus to safely infuse even more super-oxygen into the water. It is the
super-oxygen that strengthens the sanitizing force of your lotus®.

The Booster Cartridge must be replaced approximately every 90 cycles.

If the Replace Filter Indicator icon is flashing during processing, then
there are approximately 10 cycles left before the Booster Cartridge must
be replaced.

If the Replace Filter Indicator icon is solid, then the Booster Cartridge
must be replaced. It is necessary to reset the filter once the new Booster
Cartridge is installed.

®

Booster Cartridge

Please follow the instructions on page 16 on how to safely replace your
Booster Cartridge and reset the Filter Indicator.

15

Replace your Booster Cartridge

1.

2.

3.

4.

Unplug your lotus® unit.

Remove the old Booster Cartridge by lifting up and
away from the unit.

LSR100

Remove the new Booster Cartridge from the plastic
bag.

Slide the new Booster Cartridge into place and apply
slight pressure to ensure a snug fit.

1

2

LBU100

3

4

5.

6.

LSR100

NOTE: The cartridge only slides

into the unit in one direction.

Plug in your lotus® unit.

Before the unit may be used the filter must be reset.
Complete the following to reset the filter:

Press and hold the Attachment Selector Button for
approximately 3 seconds. The unit will beep and the
Replace Filter Indicator icon will extinguish. The unit is ready
for use. Just press the Start/Cancel/Reset button to begin
the cycle.

LBU100

5

6

16

Frequently Asked Questions

What is ORP?

ORP is a term used frequently in the water treatment and food processing industry.
ORP stands for Oxidation-Reduction Potential and is a measure of the oxidizing

strength of the water and its ability to break down contaminants.

Can I drink the water?

No. Please use the lotus® Water Treatment System for your pure drinking water
needs.

How do I know if the unit is working and generating Oxyshield®
activated water?

Your lotus® Sanitizing System was in development for well over three years. The only
way that the percentage indicator on the Display can reach 100% is if the water has
been fully activated. It is impossible for the indicator to reach 100% without the
Oxyshield® infusion process being complete.

There is water in the center reservoir of my base unit. Is this normal?
Should I drain the water from the unit?

The water in the center reservoir is perfectly normal, as the water is siphoned from
the attachment during processing, super-oxygenated and circulated back into the
attachment. It is not recommend to drain the water from the base, as this water is
already sanitized and the first water to be sanitized on the next cycle. Do not drain the

water from the unit, simply insert the red cap received with the unit for storage.

Why can’t I use the water in the Spray Bottle Attachment after 15
minutes?

You lotus® Sanitizing System infuses ordinary tap water with super-oxygen(O3)
by utilizing Oxyshield® technology to force oxygen molecules (O2) to take on an
additional oxygen atom (O). The unstable nature of super-oxygen is what delivers
the sanitizing power of lotus® and the super-oxygen infused into the water begins
reverting back to oxygen after approximately 15 minutes.

What happens if I accidentally press the Start/Cancel/Reset Button
and there is not a vessel on the base unit?

Your lotus® will determine that something is wrong and the Display will flash with
Function Display “F4” accompanied by a series of beeps. Press the Start/Cancel/Reset
Button to reset the unit. Fill your attachment to the max fill line with cold tap water,
place on the base unit and press the Start/Cancel/Reset Button to initiate the cycle.

17

Frequently Asked Questions

What do I do if I want to change accessories part way through a cycle?

If the process has already started and you want to change to a different accessory simply
press the Start/Cancel/Reset button to reset the unit. After the attachments have been
changed, press your Attachment Selector Button to select the correct mode and press
your Start/Cancel/Reset Button again to restart the process from the beginning.

How long do I have to use the water in the Spray Bottle Attachment
before it reverts to normal tap water?

You have 15 minutes to use your Spray Bottle after the Oxyshield® processing cycle
is complete. Your lotus® Sanitizing System counts down for you and lets you know
when the super-oxygen in the water has begun reverting back to oxygen (After at least
15 minutes).

What type of water should I use with my lotus®?

Please use municipally treated, potable or bottled water ONLY. In some locations it
may be necessary to use filterd or purified water.

Can I use warm or hot water in the lotus® Sanitizing System?

No. The lotus® Sanitizing System is most effective with cold water.

Can I just place the fruits and vegetables in the Multi-Purpose Bowl and
fill with water?

No. Please rinse your fruits and vegetables prior to processing in the lotus® Sanitizing
System to remove any excess dirt and residue.

I want to process my meat, fish or poultry, how do I do this?

Fill your Multi-Purpose Bowl with cool water and run the cycle to completion.
Pre-rinse all meat, poultry or seafood to remove excess residue prior to processing or
spraying. Upon completion, place your meat, fish or poultry into the sanitizing bowl
for two minutes. Alternatively, if you have a large piece of meat or a turkey, fill the
Spray Bottle with cool water, run the cycle to completion and spray the large piece of
meat or turkey liberally with the activated water. Allow it to remain soaked for two

minutes, after which you can prepare your dish as required.

Do I cut my fruits and vegetables before processing?

The fruits and vegetables should be placed in the lotus® Sanitizing System whole. The
lotus® Sanitizing System removes the harmful bacteria from the outside of your fruits
and vegetables. Many fruits and vegetables are grown at ground level and the outer skin
may be contaminated. The contamination is automatically transferred to the edible
portion of your fruits and vegetables by the knife when you cut them. Therefore always
process your fruits and vegetables whole for the most effective sanitizing.

18

Troubleshooting

Function Code Why This Happens Solution

F3

Unit has a sensor
that detects if there is
contamination such
as bacteria, pesticides
and other chemicals
still present at the
end of a cycle when
processing fruits and
vegetables. Those most
contaminated include
berries, cherries, spinach
and peaches.

Accessory has been
removed during the
processing cycle.

Always rinse visible dirt off before
processing. Reset the unit by pressing the

Start/Cancel/Reset Button. Check the
Booster Cartridge for expiration (indicator
eye is green) Change if expired. When
the Replace Water Symbol shows while
sanitizing produce, drain water, replace with
fresh water and reprocess a second time.
MAKE SURE WATER IS COLD. If
you receive the Replace Water Symbol with
just water call your lotus® Customer Care
Representative at 1-800-808-1724 for
further assistance.

Reset the unit by pressing the
Start/Cancel/Reset Button. Ensure that
the attachment contains water to the max
fill line and is securely placed back on
the base unit. Reselect the appropriate
attachment symbol from the Display and
start processing by pressing the Start/
Cancel/Reset Button.

F4

(Flashing)

Insufficient or no water
in accessory.

If you recieve an F4
repeat the above steps.

Approximately 10 cycles
left on your Booster
Cartridge

Reset the unit by pressing the
Start/Cancel/Reset Button. Remove the
attachment and ensure it contains water
to the max fill line. Securely place on the
base unit pressing down firmly. Select the
appropriate attachment symbol from the
Display and start processing by pressing
the Start/Cancel/Reset Button. This may
occur if you have turned the unit upside
down to drain the water from the unit.

Purchase replacement Booster Cartridge’s
in preparation for expiration of the existing
one.

19

Troubleshooting

Function Code Why This Happens Solution

(Solid)

F6

F7

Booster Cartridge is
Expired

Pump current.

Voltage Signal

Unplug the unit from the power outlet
Remove the old Booster Cartridge by lifting
up and away from the unit. Remove the new
Booster Cartridge from the plastic bag.
Slide the new Booster Cartridge into place
and apply slight pressure to ensure a snug
fit. Plug in your lotus® unit. Press and
hold the Attachment Selector Button for
approximately 3 seconds. The unit will
beep and the Replace Filter Indicator light
will extinguish. The unit is ready for use

Reset the unit by unplugging from the power
outlet. Let the lotus® sit for 5 minutes. Fill
the attachment to the max fill line. Place on
the unit and press the Start/Cancel/Reset
Button.

Reset the unit by unplugging from the power
outlet. Let the lotus® sit for 5 minutes. Fill
the attachment to the max fill line. Place on
the unit and press the Start/Cancel/Reset
Button.

Your lotus® Sanitizing System is

All Other

“F”

Codes

Internal diagnostic
message detected.

equipped with a sophisticated processor to
continuously monitor the performance of
its internal electronics and ensure that your
unit is running at maximum efficiency.
Please contact the lotus® Customer Care
Department (1-800-808-1724) for the
interpretation of this code in the unlikely
event that it occurs.

If none of the above offered solutions resolves your particular situation, please
feel free to call your lotus® Customer Care Department at 1-800-808-1724,
and speak with a representative who will be more than happy to assist you.

20

Limited Product Warranty

TO THE EXTENT ALLOWED BY APPLICABLE LAW, THE FOLLOWING
LIMITED WARRANTY FOR THE LOTUS® SANITIZING SYSTEM (THE
PRODUCT) IS EXCLUSIVE AND IN LIEU OF ALL OTHER ORAL OR
WRITTEN REPRESENTATIONS, CONDITIONS OR WARRANTIES,
WHETHER EXPRESS OR IMPLIED, AND WHETHER ARISING BY LAW,
STATUTE, COURSE OF DEALING OR USAGE OF TRADE, INCLUDING
BUT NOT LIMITED TO, IMPLIED WARRANTIES AND CONDITIONS
OF MERCHANTABILITY, QUALITY, DURABILITY AND/OR FITNESS
FOR A PARTICULAR PURPOSE.

WHAT DOES THE WARRANTY COVER?

We, Tersano (International) SRL, warrant that the Product, at the time of shipment
to you, the Purchaser, is free from defects in material and workmanship.

This warranty gives you specific legal rights, and you may also have other rights which
vary from jurisdiction to jurisdiction.

WHAT DOES THE WARRANTY NOT COVER?

To the extent allowed by applicable law, our obligation to repair or replace the Product
or refund the purchase price of the Product, shall be the full extent of our liability for
breach of warranty.

Our liability with respect to any material not of our manufacture shall be limited to
the liability assumed by the vendor(s) of such material.

Repairs to, alteration of, or work done on the Product warranted by us but without
our prior written authorization shall void our warranty on the Product.

To the extent allowed by applicable law, this warranty is not transferable and will
automatically terminate if the original Product owner/consumer sells or otherwise
disposes of the Product.

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Limited Product Warranty

This warranty does not provide protection against, and we will have no liability under
this warranty if:

a. the Product is subject to improper handling or use;

b. the Product has not been installed, used or maintained in accordance with normal
practice and in conformity with our recommendations and published specifications
and this consumer manual;

c. the Product is employed for other than normal household use. Normal household
use does not include commercial or rental use of any type.

WHAT IS THE PERIOD OF COVERAGE?

This Limited Warranty is valid for one year from the date of your purchase of the
Product as shown by the sales receipt.

Some jurisdictions do not allow limitations on how long any implied warranty lasts, so
the above limitation may not apply to you.

WHAT DO WE DO TO CORRECT ANY PROBLEMS?

At our option, we shall repair or replace the Product or refund the purchase price of
the Product for any warranty claim made within one year of the date of your purchase
of the Product as shown by the sales receipt.

We will complete any repair, replacement or refund in a reasonable amount of time,
but in any case within thirty (30) days of our receipt of the Product.

WHAT YOU MUST DO?

You must keep your sales receipt as proof of the date of purchase.

Upon discovery of a defect, you must notify us in writing at Tersano (International)
SRL, 3-23 Hannover Drive, St. Catharines, Ontario, L2W 1A3, within thirty (30)
days of discovery of the defect of any claim whatsoever that you may have with respect
to the Product. Failure to give such notice within the specified time shall constitute an
unqualified acceptance and waiver of all claims with respect to the Product.

Upon receipt of written notice from you of the nonconforming Product, we, at our
option, may inspect the Product at your location or require that the Product be
returned to us at your cost and insured risk to our designated location.

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Limited Product Warranty

EXCLUSIVITY OF REMEDY: LIMITATION OF LIABILITY

TO THE EXTENT ALLOWED BY LAW THE REMEDIES PROVIDED FOR
IN THIS WARRANTY SHALL CONSTITUTE THE SOLE RECOURSE OF
YOU AGAINST US FOR BREACH OF ANY OF OUR OBLIGATIONS
UNDER OUR AGREEMENT WITH YOU, WHETHER THE CLAIM IS
MADE IN TORT OR IN CONTRACT, INCLUDING CLAIMS BASED ON
WARRANTY, NEGLIGENCE, STRICT LIABILITY, DECEIT, FRAUD,
MISREPRESENTATION, OR OTHERWISE.

TO THE EXTENT ALLOWED BY APPLICABLE LAW, IN NO EVENT SHALL
WE BE LIABLE FOR SPECIAL, EXEMPLARY, PUNITIVE, INDIRECT,
INCIDENTAL OR CONSEQUENTIAL DAMAGES (REGARDLESS OF THE
FORM OF ACTION, WHETHER IN CONTRACT OR IN TORT, INCLUDING
NEGLIGENCE), NOR FOR LOST PROFITS, NOR SHALL OUR LIABILITY
FOR ANY CLAIMS OR DAMAGE ARISING OUT OF OR CONNECTED
WITH OUR AGREEMENT OR THE MANUFACTURE, SALE, DELIVERY
OR USE OF THE PRODUCT EXCEED THE PURCHASE PRICE OF THE
PRODUCT.

Some jurisdictions do not allow the exclusion or limitation of incidental or consequential
damages or certain types of damages, so the above exclusions or limitations may not
apply to you.

WARRANTY REGISTRATION AND CONTACTING US

For Warranty Registration, please:

1) Go to our website: www.tersano.com.,

2) E-mail us at: [e-mail], or

3) Mail us at: Tersano (International) SRL

100 Sonwil Drive
Buffalo, NY
14225

You are encouraged to register the warranty but please be advised that failure to
register will not void the warranty.

If in North America, please call 1-800-808-1724

EPA Est. No. 82126-CHN-001

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