SC21FD3044-161
DVR FAQ GUIDE
Frequently Asked Questions
English Version 1.0
21” FLAT SCREEN
CRT/DVR COMBO
Copyright © 2006 LOREX Technology Inc.
FAQ Guide Overview
FAQ Guide Overview
The following questions are addressed in this FAQ Guide.
1. What is the correct order for connecting the SC21FD3044-161 System to the Router?
2. How many users can be connected to the system at the same time with Remote Access?
3. What PC Hardware and Software are needed to run the NetViewer application?
4. How do I set up my account on the DDNS server at http://DDNS.strategicvista.net
5. How do I enter my DDNS information in the System?
6. How do I enable Port Forwarding on my Router?
7. Can I view 8 live Cameras at the same time?
8. Will Motion Detection Recording start on QUAD 2 when I am viewing QUAD 1?
9. How can I set up Alarm Recording?
10. What functions does the USB slot support?
11. Which Router Ports do I need to forward?
12. Can I use an external DDNS Service?
If you have any additional questions or technical issues, please contact the Sentinel CCTV Help
desk for further assistance at 1-888-425-6739 (Option 1 - 1) or mail your questions to
support@strategicvista.com
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FAQ Guide Overview
1. Connecting the SC21FD3044-161 System to the Router
What is the correct order for connecting the SC21FD3044-161 System to the Router?
The SC21FD3044-161 System MUST be connected to the Router before the System is powered
on.
Step 1: Confirm the Router is
turned on.
Step 2: Connect the Ethernet
cable from the Ethernet port on the
rear of the SC21FD3044-161
System to an open port on the
Router
Step 3: Turn on the System
Step 4: Record the MAC Address
and IP Address of your unit. This
information can be found by
pressing the ENTER button on the
REMOTE CONTROL
EXAMPLE:
Router
SC21FD3044-161 Combo CRT/DVR
[ SYSTEM INFORMATION ]
RECORD YOUR
IP:
PORT:
MAC:
HDD:
TOTAL:
FREE
VER: MMM/DD/YY
If this connection order is not followed, the System will not communicate on your internal network
correctly, and you will not be able to remotely access your system.
192 168 001 150
5000
12 34 56 78 90 AB
MASTER
### GB
### GB
SLAVE
--- GB
--- GB
V.#.#
. MAC Address:
_______________________
(no spaces or : are needed for setup)
. IP Address:
_____ . _____ . _____ . _____
INFORMATION
SYSTEM
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FAQ Guide Overview
2. Number of Concurrent Users
How many users can be connected to the system at the same time with Remote Access?
Only 2 users may be connected at the same time. For remote access, only the ADMIN (HOST)
and one GUEST can be logged in at the same time.
NOTE: The ADMIN (HOST) can control the entire unit. The GUEST can only view the unit,
and does not have control access.
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