Lorex Technology LNBW421 C User Manual
Installation Tips
To ensure the best possible wireless performance, it is recommended
to keep the following installation tips in mind when choosing a
location for the camera:
• Place the camera as close to your Wi-Fi router or access point as possible.
• Reduce the number of obstructive materials between the camera and
the router or access point. Concrete, brick, metal and wood are the most
common materials in your house that can cause poor signal strength.
• The camera uses the 2.4GHz band exclusively. Most new routers support
both 2.4GHz and 5GHz bands. It is recommended to use other Wi-Fi
devices on the 5GHz band when possible to ensure the 2.4GHz band is not
overcrowded.
• Other electronic devices such as microwaves, TVs, cordless phones, and
baby monitors can cause signal interference. It is recommended to install the
camera as far away from these devices as possible.
Additional Positioning Tips
• Point the camera where there is the least amount of obstructions (i.e., tree
branches).
• Install the camera where vandals cannot easily reach.
• This camera is rated for outdoor use. Installation in a sheltered location is
recommended.
Troubleshooting
Problem Solution
Cannot set
up camera
No picture /
signal
Picture is
dropping
Picture is
too bright
Picture is
not clear
• Ensure your mobile device is connected to a 2.4GHz Wi-Fi
network during setup. The camera does not work with 5GHz
networks.
• Try repositioning the camera, router, or both to improve signal
strength.
• Ensure the LED indicator on the camera is glowing steady
green. See “LED Indicators” section for details if otherwise.
• Ensure the camera is properly connected to power using the
included power adapter.
• Remove obstructions between your router and camera.
Materials such as brick, concrete and wood can signicantly
impact the wireless signal strength.
• Try repositioning the camera, router, or both to improve signal
strength.
• Move the camera closer to the router.
• Try repositioning the camera, router, or both to improve the
reception.
• Too much 2.4GHz Wi-Fi network congestion. If you are using a
dual band router, try connecting other Wi-Fi devices in the area
to the 5GHz network.
• Ensure your camera isn’t pointed directly at a source of light
(e.g., sun or spot light).
• Move your camera to a different location.
• Check the camera lens for dirt, dust, spiderwebs, etc. Clean
the lens with a soft, clean cloth.
• Remove the vinyl cover on the camera lens.
2K HD Wi-Fi Bullet IP Camera
LNBW421 Series
Quick Start Guide
lorex.com
Need Help?
Visit us online for up-to-date software
and complete instruction manuals
1
2
3
4
As our products are subject to continuous improvement, Lorex reserves the right to
modify product design, specications and prices, without notice and without incurring
Copyright © 2019 Lorex Corporation
any obligation. E&OE. All rights reserved.
Visit lorex.com
Search for the model
number of your product
Click on your product
in the search results
Click on the Downloads tab
Disclaimers
• Not intended for submersion in water. Installation in a sheltered location
recommended.
• This camera includes an Auto Mechanical IR Cut Filter. When the camera
changes between Day/Night viewing modes, an audible clicking noise may be
heard from the camera. This clicking is normal, and indicates that the camera
lter is working.
Safety Precautions
• Read this guide carefully and keep it for future reference.
• Follow all instructions for safe use and handling of the product.
• Use the camera within given temperature, humidity and voltage levels noted in
the camera’s specications.
• Do not disassemble the camera.
• Do not point the camera directly at the sun or a source of intense light.
• Periodic cleaning may be required. Use a damp cloth only. Do not use any
harsh, chemical-based cleaners.
Dimensions
6.4”
164mm
3.7”
94mm
2.8”
72mm
3.2”
81mm
2.7”
70mm
Package Contents
HD Wi-Fi Camera
×3
×1
Mounting Kit
A REGULATED UL / CSA APPROVED power supply is REQUIRED for use
with this camera (included). Use of a non-regulated, non-conforming power
supply can damage this product and voids the warranty.
×3
Antenna
ATTENTION:
Power
Adapter
LNBW421_QSG_EN_R1
LNBW421_QSG_EN_R1.indd 1LNBW421_QSG_EN_R1.indd 1 2019-11-28 3:28:23 PM2019-11-28 3:28:23 PM
STEP 1: Connecting to Lorex Home
Connect to the camera using the free Lorex Home app on your
iPhone® or Android™ phone.
To install the camera:
1. Attach the included antenna to the back of the camera.
2. Using a Phillips screwdriver (not included), remove the panel
on the bottom of the camera.
3. Use the included power adapter to connect your camera to a
nearby outlet.
4. Download and install the free Lorex Home app
from the App Store or Google Play Store.
5. Tap the Lorex Home icon to launch the
app. Tap Sign up, then follow the on screen
prompts to create an account. Record your
account details below and store in a secure
location:
Email:
Account Password:
6. Open the compartment on the bottom of the camera using a
Phillips head screwdriver to reveal the status LEDs.
7. Once the status LED on the camera is ashing green and the
startup chime sounds, tap + in the Lorex Home app.
8. Scan the QR code on the
bottom of the camera
using your mobile device’s
camera.
NOTE: If your mobile
device cannot scan the QR
code, tap Manually enter
Device ID.
9. Create a secure password for the camera. Record your
camera password below:
Camera Password:
10. Select your Wi-Fi network from the list, then enter the
password to connect your camera to the Internet.
11. Once the status LED on the camera is solid green, tap Next to
add the camera to your Lorex Home account.
12. Set a name for the camera and congure date & time
preferences, then tap Complete to nish the setup.
13. Replace the bottom panel of the camera.
Device ID: × × × × × × ××
STEP 2: Installing the Camera
Choose a mounting location and install your camera. The camera
can be installed on a wall or ceiling.
Before Installing the Camera
• Review the Installation Tips section on the other side of the guide to
help you choose an ideal mounting location.
• Decide whether to run the cables through
the wall / ceiling (drilling required) or along
the wall / ceiling. If you run the cables
along the wall / ceiling, you must run the
cable through the cable notch on the base.
This will keep the camera base ush to the
surface when mounted.
To install the camera:
1. Disconnect the power adapter before mounting.
2. Use the included mounting template to mark holes for the
mounting screws.
3. Drill holes where marked. Insert the drywall anchors if you are
mounting the camera onto drywall.
4. Secure the camera
base to the wall using
the included screws.
Make sure all screws
are fastened tightly
(see Figure 1).
5. Using a Phillips
screwdriver (not
included) loosen the
adjustment screw
slightly. Position the
camera as needed,
then tighten the
adjustment screw to
secure the camera
in place (see Figure
2).
6. Reconnect the
included power
adapter to the camera
cable.
7. Remove the vinyl cover on the camera lens to nish the
installation.
Mounting screws (×3)
Cable Notch
Figure 1
Mounting surface
Drywall anchors (×3)
Figure 2
Adjustment screw
Using the Weather Resistant Cap (Optional)
O-Ring
Camera Ethernet Connector
Barrel
End Cap
1. Fit the O-ring around the camera Ethernet connector.
2. Connect the cable to the camera Ethernet connector.
3. Twist the barrel securely onto the camera Ethernet connector.
The O-ring becomes compressed when the seal is properly
tight.
4. Twist the end cap securely onto the barrel.
LED Indicators
The LED indicators under the panel on the bottom of the camera
will glow different colors to indicate different states. See the table
below:
LED Behavior Meaning
(steady)
(ashing)
(ashing rapidly)
(steady)
(ashing)
(ashing rapidly)
(ashing)
Camera is starting up
Camera is disconnected from network
Camera failed to start up
Camera is fully set up and operating normally
Camera start-up complete, awaiting Wi-Fi
conguration
Wi-Fi conguration in progress
Firmware upgrade in progress
Resetting the Camera
Reset the camera password and restore default settings.
To reset the camera:
1. Using a Phillips screwdriver
(not included), remove the
panel on the bottom of the
camera.
2. Hold the RESET button (see
Figure 3) for approximately
10 seconds until the LED
ashes red.
3. Replace the panel.
4. Repeat the setup procedure
for the camera.
Reset
button
Figure 3
LNBW421_QSG_EN_R1
LNBW421_QSG_EN_R1.indd 2LNBW421_QSG_EN_R1.indd 2 2019-11-28 3:28:24 PM2019-11-28 3:28:24 PM
Loading...