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QLR460 SERIES
Instruction Manual
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Lorex QLR464, QLR460 SERIES Instruction Manual

PCI CARD
DIGITAL VIDEO RECORDER
INSTRUCTION MANUAL
English Version 1.0
QLR460 SERIES
Copyright © 2010 Lorex Technology Inc.
www.lorexcctv.com
CAUTION
RISK OF ELECTRIC SHOCK
DO NOT OPEN
CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK DO NOT REMOVE COVER. NO USER SERVICABLE PARTS INSIDE.
REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.
The lightning flash symbol within an equilateral triangle is intended to alert the user to the presence of uninsulated "dangerous voltage" within the products ' enclosure that may be of sufficient magnitude to constitute a risk of electric shock.
The exclamation point within an equilateral triangle is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the literature accompanying the appliance.
WARNING: TO PREVENT FIRE OR SHOCK HAZARD, DO NOT EXPOSE THIS UNIT TO RAIN OR MOISTURE.
CAUTION: TO PREVENT ELECTRIC SHOCK, MATCH WIDE BLADE OF THE PLUG TO THE WIDE SLOT AND FULLY INSERT.
B E F O R E Y O U S T A R T
THIS PRODUCT MAY REQUIRE PROFESSIONAL INSTALLATION
LOREX IS COMMITTED TO FULFILLING YOUR SECURITY NEEDS
• We have developed user friendly products and documentation.
Please read the Quick Start Guide and User Manual before you
install this product.
• Consumer Guides and Video Tutorials are available on our web
site at www.lorexcctv.com/support
• If you require further installation assistance, please visit
www.lorexcctv.com/installation or contact a professional
installer.
• Please refer to the “Need Help” insert for technical support and
customer care information.
• Please note that once the components of this product have been
unsealed, you cannot return this product directly to the store
without the original packaging.
www.lorexcctv.com
AVANT DE
A N T E S D E
COMMENCER
CE PRODUIT POURRAIT EXIGER UNE INSTALLATION PROFESSIONNELLE
LOREX S’ENGAGE À SATISFAIRE VOS BESOINS SÉCURITAIRES
• Veuillez lire le guide de démarrage rapide et le
mode d’emploi avant d’installer ce produit.
• Les guides du consommateur et les séances
de tutorat vidéo sont disponibles sur l’Internet en
visitant www.lorexcctv.com/support
• Si vous avez besoin de l’aide pour l’installation,
E M P E Z A R
ESTE PRODUCTO PUEDE EXIGIR UNA INSTALACIÓN PROFESIONAL
LOREX SE COMPROMETE A SATISFACER SUS NECESIDADES EN SEGURIDAD
• Favor de leer la guía de instalación rápida y la
guía del usuario antes de instalar este producto.
• Puede conseguir las guías del consumidor y
los cursos en enseñanza video sobre el Internet
visitando www.lorexcctv.com/support
• Si necesita ayuda para la instalación, visite
veuillez visiter www.lorexcctv.com/installation
ou contactez un spécialiste en installation
• Veuillez référer à l’insert “Need Help” pour
ob¬tenir de l’information sur le service à la cli-
entèle et le support technique
• Veuillez constater qu’une fois que les
com¬posantes de ce produit ont été retirées de
l’emballage, vous ne pourrez plus retourner ce
produit directement au magasin.
www.lorexcctv.com/installation o contacte un
especialista en instalaciones
• Favor de referir al documento “Need Help” para
obtener información acerca del servicio al cliente
y al soporte técnico
• Favor de notar que una vez que los compo-
nentes de este producto han sido removidos del
embalaje, no podrá devolver este producto di-
rectamente a la tienda
w w w . l o r e x c c t v . c o m
NEED HELP?
CONTACT US FIRST
DO NOT R E T U R N THIS PRODUCT TO THE STORE
Please make sure to register your product at www.lorexcctv.com to receive product updates and information
3 EASY WAYS TO CONTACT US:
Online:
Pr od u ct S up p or t is a v ai la b le 2 4/ 7 i nc lu di n g pr od u ct
in fo r ma ti on , us er ma nu al s, q ui ck s t ar t up gu id es an d FAQ ’s at w ww.lorexcct v.com/ suppo rt
To o rd er ac ce ss o ri es , v i si t
www.l orex cctv.com
By Email:
Te ch ni ca l S up po r t (f or te ch ni c al /i ns tal la ti o n is su es )
sup port@ lore xcorp.co m
Cu st o me r Ca r e (f or wa rr an ty an d ac c es so r y sa le s )
cus tomer servic e@lor exco rp.com
Cu st o me r Fe e db ac k
inf o@lor exco rp. com
By Phone:
NORTH AMERICA:
CUSTOMER SERVICE: 1-888-425-6739 (1-888-42-LOREX)
TECH SUPPORT: 1-877-755-6739 (1-877-75-LOREX)
MEXICO: 1-800-514-6739
INTERNATIONAL: +800-425-6739-0
(Ex amp le: Fr om the UK , dia l 0 0 i nst ead of +)
Ve rs i o n 7 - No v 2 6 2 0 0 9
NECESITA AYUDA
VOUS AVEZ BESOIN D’AIDE?
COMUNÍQUESE PRIMERO CON NOSOTROS
NO DEVUELVA ESTE PRODUCTO A LA TIENDA
Cerciór ese de p or favor colocar su prod ucto en www. lorexcc tv.c om/regis tration para rec ibir act ualiz acio­nes y l a inform ación de l produc to
3 manera s sencillas de c omunicarse
co n nosotros:
www
En línea:
apoyo al producto disponible 24/7 incluyendo infor­mación del product o, manuales par a el usuario, g uías de inicio rápido y preguntas más frecuentes en
www.lorexcctv.com/support
Para colocar pedid os de accesorios, visite
www.lorexcctv.com
CONTACTEZ-NOUS D’ABORD
NE RETOURNEZ PAS CE PRODUIT AU MAGASIN
Veu illez ve iller à enregist rer votr e produi t à w ww. lorexcc tv.c om/regis tration pour rec evoir de s mis es à jour et l’infor mation d e produi t
3 façons faciles de nous contacter:
www
En ligne:
le support des pro duits est disponible 24 heures sur 24, 7 jours sur 7, y compris les informations sur les produits, les guides de l’utilis ateur, les guides de démarrage r apide et les foires à questions
www.lorexcctv.com/support
Pour commander des accessoires, v isitez
www.lorexcctv.com
Por Correo Electrónico:
soporte técnico (p ara asuntos técnicos/la instalación)
support@lorexcorp.com O
servicio al cliente (respecto a la garantía y a l a venta de accesorios)
customerservice@lorexcorp.com
Comentarios de cli ente
info@lorexcorp.com
Por Teléfono:
L’AMÉRIQUE DU NORD: ATENCIÓN AL CLIENTE: 1-888-425-6739 (1-888-42-LOREX) SOPORTE TÉCNICO: 1-877-755-6739 (1-877-75-LOREX)
MEXICO: 1-800-514-6739 INTERNACIONAL: +800-425-6739-0
(Ejemplo: Desde el Reino Unido, marque el 00 en lugar del +)
sus opiniones son bienvenidas en
info@lorexcorp.com
para colocar pedidos de accesorios, visite
Par Courriel:
support technique (pour les questions techniques et d’installation) support@lorexcorp.com
OU
service à la clientèle (pour les questions de gar antie et les ventes d’ac cessoires)
customerservice@lorexcorp.com
Commentaires des c lients
info@lorexcorp.com
Par Téléphone:
NORTE AMÉRICA: SERVICE À LA CLIENTÈLE: 1-888-425-6739 (1-888-42-LOREX) SUPPORT TECHNIQUE: 1-877-755-6739 (1-877-75-LOREX)
MEXICO: 1-800-514-6739 INTERNATIONAL: +800-425-6739-0
(Exemple: À partir du Royaume-Uni, composez 00 au lieu de +)
nous serions heureux de recevoir vos commentaires à info@lorexcorp.com pour commander des accessoires, visitez
www.lorexcctv.com
www.lorexcctv.com
Ve rs i o n 7 - No v 2 6 2 0 0 9
Important Safeguards
In addition to the careful attention devoted to quality standards in the manufacturing process of your video product, safety is a major factor in the design of every instrument. However, safety is your responsibility too. This sheet lists important information that will help to assure your enjoyment and proper use of the video product and accessory equipment. Please read them carefully before operating and using your video product.
Installation
1. Read and Follow Instructions - All the safety and operating instructions should be read before the video product is operated. Follow all operating instructions.
2. Retain Instructions - The safety and operating instructions should be retained for future reference.
3. Heed Warnings - Comply with all warnings on the video product and in the operating instructions.
4. Polarization - Do not defeat the safety purpose of the polarized or grounding-type plug.
A polarized plug has two blades with one wider than the other.
A grounding type plug has two blades and a third grounding prong.
The wide blade or the third prong are provided for your safety.
If the provided plug does not fit into your outlet, consult an electrician for replacement of the obsolete outlet.
5. Power Sources - This video product should be operated only from the type of power source indicated on the marking label. If you are not sure of the type of power supply to your location, consult your video dealer or local power company. For video products intended to operate from battery power, or other sources, refer to the operating instructions.
6. Overloading - Do not overload wall outlets of extension cords as this can result in the risk of fire or electric shock. Overloaded AC outlets, extension cords, frayed power cords, damaged or cracked wire insulation, and broken plugs are dangerous. They may result in a shock or fire hazard. Periodically examine the cord, and if its appearance indicates damage or deteriorated insulation, have it replaced by your service technician.
7. Power Cord Protection - Power supply cords should be routed so that they are not likely to be walked on or pinched by items placed upon or against them, paying particular attention to cords at plugs, convenience receptacles, and the point where they exit from the video product.
8. Ventilation - Slots and openings in the case are provided for ventilation to ensure reliable operation of the video product and to protect it from overheating. These openings must not be blocked or covered. The openings should never be blocked by placing the video equipment on a bed, sofa, rug, or other similar surface. This video product should never be placed near or over a radiator or heat register. This video product should not be placed in a built-in installation such as a bookcase or rack unless proper ventilation is provided or the video product manufacturer’s instructions have been followed.
9. Attachments - Do not use attachments unless recommended by the video product manufacturer as they may cause a hazard.
10. Camera Extension Cables – Check the rating of your extension cable(s) to verify compliance with your local authority regulations prior to installation.
11. Water and Moisture - Do not use this video product near water. For example, near a bath tub, wash bowl, kitchen sink or laundry tub, in a wet basement, near a swimming pool and the like.
Caution
operated equipment or accessories connected to this unit should bear the UL listing mark of CSA certification mark on the accessory itself and should not be modified so as to defeat the safety features. This will help avoid any potential hazard from electrical shock or fire. If in doubt, contact qualified service personnel.
12. Accessories - Do not place this video equipment on an unstable cart, stand, tripod, or table. The video equipment may fall, causing serious damage to the video product. Use this video product only with a cart, stand, tripod, bracket, or table recommended by the manufacturer or sold with the video product. Any mounting of the product should follow the manufacturer’s instructions and use a mounting accessory recommended by the manufacturer.
: Maintain electrical safety. Powerline
iii
Service
13. Servicing - Do not attempt to service this video equipment yourself as opening or removing covers may expose you to dangerous voltage or other hazards. Refer all servicing to qualified service personnel.
14. Conditions Requiring Service - Unplug this video product from the wall outlet and refer servicing to qualified service personnel under the following conditions:
• When the power supply cord or plug is damaged.
• If liquid has been spilled or objects have fallen into
the video product.
• If the video product has been exposed to rain or
water.
• If the video product does not operate normally by
following the operating instructions. Adjust only those controls that are covered by the operating instructions. Improper adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the video product to its normal operation.
• If the video product has been dropped or the cabinet
has been damaged.
• When the video product exhibits a distinct change
in performance. This indicates a need for service.
Use
19. Cleaning - Unplug the video product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners. Use a damp cloth for cleaning.
20. Product and Cart Combination - Video and cart combination should be moved with care. Quick stops, excessive force, and uneven surfaces may cause the video product and car combination to overturn.
21. Object and Liquid Entry - Never push objects for any kind into this video product through openings as they may touch dangerous voltage points or “short-out” parts that could result in a fire or electric shock. Never spill liquid of any kind on the video product.
22. Lightning - For added protection for this video product during a lightning storm, or when it is left unattended and unused for long periods of time, unplug it from the wall outlet and disconnect the antenna or cable system. This will prevent damage to the video product due to lightning and power line surges.
15. Replacement Parts - When replacement parts are required, have the service technician verify that the replacements used have the same safety characteristics as the original parts. Use of replacements specified by the video product manufacturer can prevent fire, electric shock or other hazards.
16. Safety Check - Upon completion of any service or repairs to this video product, ask the service technician to perform safety checks recommended by the manufacturer to determine that the video product is in safe operating condition.
17. Wall or Ceiling Mounting - The cameras provided with this system should be mounted to a wall or ceiling only as instructed in this guide, using the provided mounting brackets.
18. Heat - The product should be situated away from heat sources such as radiators, heat registers, stoves, or other products (including amplifiers) that produce heat.
General Precautions
iv
General Precautions
1. All warnings and instructions in this manual should be followed.
2. Remove the plug from the outlet before cleaning. Do not use liquid aerosol detergents.
3. Do not use this unit in humid or wet places.
4. Keep enough space around the unit for ventilation. Slots and openings in the storage cabinet should not be blocked.
5. During lightning storms, or when the unit is not used for a long time, disconnect the power supply, antenna, and cables to protect the unit from electrical surge.
This equipment has been certified and found to comply with the limits regulated by FCC, EMC, and LVD. Therefore, it is designated to provide reasonable protection against interference and will not cause interference with other appliance usage.
However, it is imperative that the user follows the guidelines in this manual to avoid improper usage which may result in damage to the unit, electrical shock and fire hazard injury.
In order to improve the feature functions and quality of this product, the specifications are subject to change without notice from time to time.
v
Features
• Digital Recording of live video to PC’s hard drive
• Can also record on an external hard drive (not included)
• Internet Remote Monitoring
• H.264 video compression maximizes recording time
• View up to four locations simultaneously
• PC compatible with Windows XP™, Vista™ and 7
• Viewing options: Quad / Full Screen / Sequencing
• Easy search and playback of digitally recorded video
• Password security protection
• Free Lorex DDNS (Dynamic Domain Name System) service keeps you connected anywhere
all the time
• Lorex DDNS keeps you connected at all times
• Email alerts notify you when events occur
• WatchDog feature assures stable recording
• 2-Audio channel inputs
• Web browser client software
vi
TABLE OF CONTENTS
Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Installing The QLR460 Series PCI Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Before You Start . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Prerequisites & Hardware Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Minimum System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Installing The QLR460 Series Surveillance Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Installing the Cameras . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Installing the Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Installing Vista Pro 6 Server (Local Viewing) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Installing Vista Pro 6 Client (Remote Viewing) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Selecting a save directory and Allocating Storage Space . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Installing extra software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Hard Drive Setup Scenarios . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
A hard drive with a recovery partition (ie. C drive and D drive with Recovery Software) . . . . . . . . . . . . . . . . . . . .8
A single hard drive (ie. C drive only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
A hard drive with a partition (ie. C and D drive) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
A hard drive with an external hard drive (ie. C drive + external hd) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Disabling User Account Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Disabling Login Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Vista Pro 6 Server: Viewing Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Viewing Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Logging into the Viewer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Adjusting Viewing Modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Understanding The Camera List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Understanding The Audio List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Adjusting Video Color . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
System Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Enabling Watch Dog . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Assigning start-up screen positions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Starting the Viewer in 1-channel or 4-channel View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Enabling Scheduled Data Backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Backup Scenarios . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Scenario A: Backing up video during a specified time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Scenario B: Scheduling A 24-hr Full Backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Configuring Advanced System Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Retrieving Your IP and Changing System Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Enabling and Disabling Cameras from Recording . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Camera Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Changing The Camera Name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Changing Camera Quality Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Enabling Covert Recording . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Changing PTZ Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
vii
Recording Schedule Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Adjusting Scheduled Recording Modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Recording Modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Normal & Event Recording . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Holiday Recording . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Motion Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Configuring Camera Notifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Configuring Motion Detection Area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Audio Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Network Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Configuring DDNS Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Configuring E-mail Notification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
User Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37
Adding A New User For VIsta Pro 6 Client . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Removing A User . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Changing User Account Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Connecting Using A Guest Account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Vista Pro 6 Server: Searching For Video . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Using Quick Playback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Adjusting Viewing Modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Magnifying Video Images . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Viewing Video in Panorama Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Video Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Using The Timeline . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Bookmarking Video Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Printing Screenshots . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Backing Up Video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Managing Your Saved Video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Copying Videos to a CD/DVD Writer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46
Saving Video Screenshots . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47
Playing Backed Up Video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Using the Log Viewer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Using Smart Search . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Adjusting Video Colors and Contrast . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Using PTZ Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Configuring PTZ Pre-Set settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Configuring PTZ Touring Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52
Vista Pro 6 Client Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Connecting To Your System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Viewing Video on Vista Pro 6 Client . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Searching For Video Using Vista Pro 6 Client . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Configuring Your System Using Vista Pro 6 Client . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Configuring Vista Pro 6 Client Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
The Vista Pro 6 Client Setup Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Viewing Multiple DVRs and Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Add Cameras to the User List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Viewing Group Channels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58
Saving Video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Capturing a Screenshot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
viii
Adjusting Video Streaming Quality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Adding and Managing Multiple User Accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Deleting User Accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Adding Multiple Sites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Viewing Multiple Channels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Enabling Screen Rotation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Auto-Sequencing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Appendix A: Viewing Your System Remotely Using DDNS . . . . . . . . . . . . 64
Obtaining Your Computer’s MAC Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64
Registering for Lorex DDNS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Port Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66
Entering your DDNS information into the system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Connecting to your system using Internet Explorer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
DDNS Viewing Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68
Appendix B: What Is DDNS?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
How does DDNS work? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Enabling DDNS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
How DDNS benefits you . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69
Appendix C: Using The Image Analyst Software. . . . . . . . . . . . . . . . . . . . . 70
Installing Image Analyst . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70
Loading a file into Image Analyst . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Appendix D: Using Backup Viewer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Installing Backup Viewer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71
Using Backup Viewer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71
Appendix E: Re-Allocating Storage Space. . . . . . . . . . . . . . . . . . . . . . . . . . 72
Installing Storage Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72
Appendix F: Installing a PTZ Controller Card . . . . . . . . . . . . . . . . . . . . . . . 73
Appendix G: QLR460 Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
ix
x
GETTING STARTED
The system comes with the following components:
CAMERA CONFIGURATIONS AND CONTENTS MAY VARY BY MODEL. PLEASE REFER TO YOUR PACKAGE FOR SPECIFIC CONTENT DETAILS. CHECK YOUR PACKAGE TO CONFIRM THAT YOU HAVE RECEIVED THE COMPLETE SYSTEM, INCLUDING ALL COMPONENTS SHOWN ABOVE.
1
INSTALLING THE QLR460 SERIES PCI CARD
Before You Start
• Ground yourself properly before performing hardware upgrades. Improper grounding damages electronic components in your system
• It is recommended to work over a non-carpeted area to prevent static electricity build-up
• Work on a level surface
Prerequisites & Hardware Requirements
Ensure that your system meets the following requirements before you begin installation.
Prerequisites
The system must have:
• A free PCI slot
• A standard PCI opening at the back of the system. Micro form factor cases may not be able to accomdate the QLR460 series
Minimum System Requirements
• Intel Pentium 4 or higher processor
• Windows XP, Vista, 7 (32-bit versions)
• Optical Drive
• 250GB SATA hard drive
• Separate video card with 64MB of memory
• 800 x 600 VGA color display or better
• Broadband connection required for remote management
2
Installing The QLR460 Series Surveillance Card
Empty PCI slot
Figure 1.0 Empty PCI slot.
Gold-colored Connector pins
Figure 1.2 Push the card firmly into the PCI slot until it clicks in place.
1. Shut down the computer. Unplug the power cord from the computer’s power supply.
2. Remove the computer case cover screws. Remove the case cover to access the motherboard’s PCI slot.
NOTE: Refer to your computer’s owner’s manual for instructions on how to remove the case
cover.
3. Remove the PCI slot’s metal plate at the back of the computer.
4. Push the card firmly into the PCI slot until it clicks in place. The gold-colored connector pins should not be visible after the card is secure.
3
Installing The QLR460 Series PCI Card
Figure 1.4 Insert BNC connectors into the video in ports of the surveillance card.
Tip!
Make sure your cameras are fully functional before mounting them in the final location.
5. Secure the PCI card onto the case.
6. Replace the chassis cover on your system.
OPTIONAL: You may connect the 2-Channel audio cable into your sound card if you have an
audio-enabled camera (not included).
NOTE: Audio recording requires audio capable cameras (not included).
Installing the Cameras
To install the cameras to your QLR card:
1. Power off your system.
2. Screw in the BNC connector from the camera to the back of the QLR card. The connection should be snug and secure.
4
INSTALLING THE SOFTWARE
The QLR460 includes local monitoring software, and remote monitoring software. The local monitoring software is called Vista Pro 6 Server. The remote monitoring software is called Vista Pro 6 Client. Use Vista Pro 6 Client to monitor your system from another computer.
INSTALLING VISTA PRO 6 SERVER (LOCAL VIEWING)
To install Vista Pro 6 Client:
1. Insert the installation disc into your computer’s CD/DVD reader.
2. Click on the Vista Pro 6 Software button when the software autorun window opens.
• If your system does not support auto-run, you can browse the CD, and search for the Vista Pro 6 Client in the X:\package\DVRMain\ directory, where "X" is your CD/DVD drive. Double click Setup.exe to install Vista Pro 6 Client.
3. The installation screen opens. Click Install then click Express to install Vista Pro 6 Server.
4. After the installation is complete, remove CD and restart your system.
NOTE: You may receive installation warnings during setup. This is normal. Allow the software
to continue installation when the warning window appears.
INSTALLING VISTA PRO 6 CLIENT (REMOTE VIEWING)
If you want to view your local system from a remote computer, install Vista Pro 6 Client. Vista Pro 6 Client allows you to back up and search your video remotely. You do not need to install Vista Pro 6 Client on a local machine.
To install Vista Pro 6 Client:
1. Insert the installation disc into your computer’s CD/DVD reader.
2. Click on the Vista Pro 6 Software button when the software autorun window opens.
5
Installing the Software
• If your system does not support auto-run, you can browse the CD, and search for the Vista Pro 6 Server in the X:\package\Remote Client\ directory, where "X" is your CD/DVD drive. Double click Setup.exe to install Vista Pro 6 Client.
3. The installation screen opens. Click Install then click Advanced.
4. Click on Vista Pro 6 Client to begin installation.
5. After the installation is complete, remove CD and restart your system.
NOTE: To install Vista Pro 6 Client in the Advanced menu, you must install the following programs
in this order : 1) DVR Board Driver 2) Vista Pro 6 Client 3) Storage Management
NOTE: You may receive installation warnings during setup. This is normal. Allow the software
to continue installation when the warning window appears.
To start the program, double-click the Vista Pro 6 icon on your desktop.
6
Installing the Software
SELECTING A SAVE DIRECTORY AND ALLOCATING STORAGE SPACE
During the software installation, a save directory window opens.
To select the save directory:
• Select the hard drive in the hard drive list.
To allocate video storage space:
1. Drag the slider to the right to increase storage space; drag the slider to the left to decrease storage space.
NOTE: If you allocate a large percentage of your hard drive for video storage, your hard-drive
icon may show up with a red bar (in Windows Vista, 7). This is normal.
2. Click OK to continue. The software begins allocating storage space on your hard drive.
Changing a save directory and re-allocating storage space
You can change the save directory and re-allocate storage space by using the Storage Management program.
For more information, see:
• Storage Management (See “Appendix E: Re-Allocating Storage Space” on page 72.)
INSTALLING EXTRA SOFTWARE
To install the extra software, you must access the Advanced installation menu. During setup, instead of selecting Express installation, select Advanced then click Extras.
To install the Image Analyst and Backup Viewer software, click the Extras button in the Advanced installation window.
For more information, see:
• Image Analyst (See “Appendix C: Using The Image Analyst Software” on page 70.)
• Backup Viewer (See “Appendix D: Using Backup Viewer” on page 71.)
7
Installing the Software
HARD DRIVE SETUP SCENARIOS
Your computer may have:
A hard drive with a recovery partition (ie. C drive and D drive with Recovery Software)
If you have a recovery partition, it is recommended to set your C drive as the primary video storage location. The "recovery" partition is reserved for the operating system, and does not have adequate space to store your surveillance videos.
A single hard drive (ie. C drive only)
If you only have a single hard drive without a partition, then set your C drive as your storage directory for the surveillance videos.
A hard drive with a partition (ie. C and D drive)
If you have a second partition in your hard drive (ie. a D drive with ample space (for example, 100GB and above), it is recommended to set your partition as the storage directory for the surveillance videos. This reduces the chance of losing stored videos if your main hard drive (ie. C drive) fails.
A hard drive with an external hard drive (ie. C drive + external hd)
If you have an external hard drive, you can set your external hard drive as your storage directory. It is recommended that you do not remove the external hard drive during recording or playback.
8
Installing the Software
Disabling User Account Control
In order for the Vista Pro 6 software to continually run even after a system restart, you must disable User Account Control (Windows Vista, 7) . This prevents the login window from appearing if a system restarts.
To disable User Account Control:
1. Click on the Start Menu>Control Panel>User Accounts>User Accounts.
2. Click Turn User Account Control on or off.
3. De-select the checkbox beside "Use User Account Control to protect your computer" and then click OK to save your settings. Click on Restart Now to restart your computer.
Disabling Login Password
Disabling the login password allows Vista Pro 6 software to resume automatically in an event that your system restarts due to power failure or errors.
To disable your user login password:
1. Click on the Start Menu>Control Panel>User Accounts>User Accounts
2. Click Remove Your Password and then enter your current password in the blank field.
3. Click on the Remove Password button.
9
Vista Pro 6 Server: Viewing Mode
VISTA PRO 6 SERVER: VIEWING MODE
Viewing Mode
Viewing Mode allows you to watch live, streaming events from your cameras. While in Viewing Mode, you can watch up to 4 cameras simultaneously in split-screen mode.
1. Viewing Area: Displays live video from video cameras connected to the card.
2. Camera List: Displays active cameras. Active camera channels highlight buttons in blue. Inactive camera channels highlight buttons in red.
3. Live Audio Button: Click to display camera channels with live audio. Channels with active live audio highlight buttons in red. Channels with inactive audio do not appear in camera list.
4. Relay Control Button: Not supported in this model.
5. Video Color Adjustment: Adjust video brightness, contrast, saturation, and hue.
6. Lock Button: Click to log in to the system to begin viewing or searching video.
7. Exit Button: Click to exit a window or to exit the program.
8. Video Log List: Displays a log of video events.
9. View Mode Buttons: Click to display video in 1-channel, 4-channel, or full screen view.
10. Setting Buttons: Configure Setup( ), Search ( ) and PTZ ( ) settings.
11. Date/Time display: Displays current Date and Time.
10
Vista Pro 6 Server: Viewing Mode
Logon window. Default ID: admin Default Password: 1111
Figure 4.0 Log in window and Virtual Keyboard .
Virtual Keyboard button
Lock Button
LOGGING INTO THE VIEWER
To log in to the Viewer:
1. Click the Vista Pro 6 Server shortcut on your desktop, or locate the application in the start menu.
2. Click the Lock Button ( ). The Logon window appears.
3. Under ID, enter admin; under Password, enter 1111. Click the checkmark button( )to log in.
NOTE: Click the Virtual Keyboard button ( ) to type in the User ID and Password if you
do not have access to a keyboard.
NOTE: It is recommended to change the default password. For details on changing the admin
password,
NOTE: Click the Exit button on the bottom right hand corner of the window to exit the program.
see “Changing User Account Password” on page 38.
11
Vista Pro 6 Server: Viewing Mode
ADJUSTING VIEWING MODES
To change how the live video feed displays in the window:
• Click the 1-channel view button (), 4-channel view button () or Full Screen button ().
• While in 1-Channel view, press the Auto Sequence button ( ) to cycle through channels 1~4.
• To change the Auto Sequence dwell time, click the
Setup button ( ). Under Auto Sequence
Dwell Time, enter desired dwell time in seconds (1~20 seconds)
Understanding The Camera List
The Camera List allows you to have a "bird’s eye view" of the current status of the channels.
• A Blue button indicates the channel is active.
• A Red button indicates the channel is offline.
• A Gray button indicates the channel is not in use.
Understanding The Audio List
To listen to audio during live viewing, click the Live Audio Button. Then click on the channel with the audio input. This allows you to listen to audio that the camera receives.
For details on how to set up audio on audio-enabled cameras (not included), see “Audio Tab” on page 33.
12
Vista Pro 6 Server: Viewing Mode
ADJUSTING VIDEO COLOR
You can adjust the brightness, contrast, saturation and hue of the video images.
To adjust the video color:
1. Click the desired channel you wish to adjust color. A red box around the channel indicates the channel is selected.
2. Click the Color Adjust button ( ) . The Color Adjust settings open near the bottom of the window.
3. Click the channel that you wish to adjust colors. A red outline around the channel indicates the channel is selected.
4. Click and hold or to increase or decrease Brightness, Contrast, Saturation, or Hue settings.
• To apply settings to all channels, adjust the desired video settings, then click the Apply To All
Cameras
button ( )
• To reset color settings to the default value, click the Default Value button ( )
13
Vista Pro 6 Server: Viewing Mode
System Tab
The System tab allows you to configuire backup settings, auto-reboot settings, and editing your system information.
To access the System Tab:
• Click the Setup ( ) button in Live View mode.
ENABLING WATCH DOG
Watch Dog is a feature that continuously monitors potential system errors while the viewer runs. When a system error occurs, the Watch Dog forces the system to restart. Once the system restarts, the viewer automatically begins recording.
Forcing a system to restart when there are potential problems ensures the viewer’s stability. This increases the likelyhood your computer continues to record even if it encounters a system error.
To enable Watch Dog:
1. Click the Setup ( )button. The System tab opens.
2. Beside Watchdog Setting, select the checkbox beside Use Watchdog.
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