Instruction Manual
NR810 Series
Instruction Manual
NR810 Series
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Thank you for purchasing this product. Lorex, Inc. is committed to providing our customers with a high
quality, reliable security solution.
This manual refers to the following models:
NR814 (4-channel)
NR818 (8-channel)
For the latest online manual, downloads and product updates, and to learn about our complete line of
accessory products, please visit our website at:
www.lorextechnology.com
WARNING
RISK OF ELECTRIC SHOCK
DO NOT OPEN
WARNING: TO REDUCE THE RISK OF ELECTRIC SHOCK DO NOT REMOVE
COVER. NO USER SERVICEABLE PARTS INSIDE.
REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.
The lightning flash with arrowhead symbol, within an equilateral
triangle, is intended to alert the user to the presence of uninsulated
"dangerous voltage" within the product’s enclosure that may be of
sufficient magnitude to constitute a risk of electric shock.
The exclamation point within an equilateral triangle is intended to
alert the user to the presence of important operating and
maintenance (servicing) instructions in the literature accompanying
the appliance.
WARNING: TO PREVENT FIRE OR SHOCK HAZARD, DO NOT EXPOSE THIS UNIT
TO RAIN OR MOISTURE.
CAUTION: TO PREVENT ELECTRIC SHOCK, MATCH WIDE BLADE OF THE PLUG
TO THE WIDE SLOT AND FULLY INSERT.
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Table of contents
1 Important Safeguards ...... ....... ....... ....... ................ ....... ....... ....... ....... ...1
1.1 General Precautions .............................. ....... .............................. .1
1.2 Installation...... ....... ....... ....... ....... ................ ....... ....... ....... ....... ...1
1.3 Service ....... ....... ....... ....... .............................. ....... ....... ............. 3
1.4 Use......... ....... ....... ....... .............................. ....... ....... ................ 4
2 Getting Started.......... ....... ....... ....... ....... .............................. ....... ....... .. 5
3 Top Panel.. ....... ....... ................ ....... ....... ....... ....... ................................ 6
4 Back Panel........... ....... ....... ....... ....... ................ ....... ....... ....... ....... .......7
5 Basic Setup ........ .............................. ....... ....... ....... ....... ................ ......8
5.1 Step 1: Connect the Network Cameras ................................ ....... .....8
5.2 Step 2: Connect the Mouse...... ....... ....... ....... .............................. .. 8
5.3 Step 3: Connect the Ethernet Cable .... ....... ....................... ....... ....... 8
5.4 Step 4: Connect the Monitor...... ....... ..................................... ....... .8
5.5 Step 5: Connect to Power .............................. ....... ........................9
5.6 STEP 6: Create a Secure Password ..................................... ....... .... 9
5.7 Step 7: Upgrade Firmware to Latest Version (if Available) ....................9
5.8 Step 8: Verify Camera Image ....... ....... ....... .............................. .... 10
5.8.1 Camera Installation Tips .................................... ....... ....... 10
5.9 Step 9: Set the Time... ....... ....... ....... ....... ................ ....... ....... ..... 10
5.10 Quick Access to System Information .. ....... .............................. ...... 10
5.11 Default System Password & Port Numbers ... ....... ....... ................ .... 11
5.12 Connect to Your NVR Over the Internet..... ....... .............................. 11
5.13 Connecting Cameras to the Local Area Network (LAN) ..................... 12
6 Mouse Control ............................ ....... ..................................... ....... ... 15
7 Using the NVR On-Screen Display . ....... ....... .............................. ....... ... 16
7.1 Using the Quick Menu................................. ....... ....... ....... .......... 16
7.2 Adjusting Camera Image Settings.. ....... ....... ....... .......................... 17
7.2.1 Configuration Profiles .. ....... ....... ....... ....... ................ ....... . 19
7.2.2 Setting a Day and Night Schedule...... ................................ 20
7.3 Using the Navigation Bar .................. ....... ....... ............................ 21
7.4 Using the Camera Tool bar..................... ....... ....... ....... ....... ......... 22
7.4.1 Using Instant Playback ....... ....... ................ ....... ....... ....... . 23
7.4.2 Using Zoom in Live Display ............... ....... ....... ....... .......... 23
7.4.3 Using Real-time Backup . ....... ....... .............................. ..... 23
7.5 Using the Virtual Keyboard. ....... ..................................... ....... ...... 24
7.6 Adjusting Camera Zoom & Focus ....... ................ ....... ....... ....... ..... 24
8 Setting The Time ............................. ....... ....... .............................. ...... 26
9 Recording.. ....... ....... ....... ....... .............................. ....... ...................... 28
9.1 Video Recording Types ...... ....... ....... ................ ....... ....... ....... ..... 28
9.2 Main Stream and Sub Stream...... ....... ....... .............................. .... 28
9.3 Setting up Scheduled or Manual Recording ...... ....... ....... ................ 28
9.4 Configuring Hard Drive Overwrite .... ....... ................ ....... ....... ....... . 30
10 Playback ........ ....... ..................................... ....... ....... ....... ....... ......... . 31
10.1 Using Playback ... ....... .............................. ....... ......................... 31
10.2 Video Playback Controls ........... ....... ....... .............................. ..... 32
10.3 Playing Back from a USB Drive ....... ....... ....... ................ ....... ....... . 32
10.4 Using Smart Search . ....... .............................. ....... ..................... 33
11 Search & Backup........................... ....... ....... ....... ....... ................ ....... . 35
11.1 Formatting the USB Flash Drive ................ ....... ....... ..................... 35
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11.2 Backing up Video..... ....... ..................................... ....... .............. 37
11.3 Using Video Clip Backup .... ....... ....... ....... ....................... ....... ..... 38
11.4 Viewing Backup Files..... ....... ..................................... ....... ....... .. 39
11.4.1 Viewing Backup Files on PC ....... ....... ....... ......... ....... ....... . 39
11.4.2 Viewing Backup Files on Mac .................... ....... ....... ....... .. 42
12 Managing Passwords and User Accounts........................... ....... ....... .... 45
12.1 Changing Passwords.......................... ....... ................................ 45
12.2 Adding Users .................... ....... ....... ....... ....... ....................... .... 46
12.3 Modifying Users ..... ..................................... ....... ...................... 47
12.4 Deleting Users ... ....... ................ ....... ....... ....... ....... ................... 47
12.5 Account Groups ..... .............................. ....... ....... ...................... 47
12.6 Adding Groups .... ....... .............................. ....... ....... .................. 47
12.7 Modifying Groups ..... ....... ..................................... ....... ....... ...... 49
12.8 Deleting Groups .......... ....... ....... .............................. ....... .......... 49
13 Using the Main Menu .... ....... ....... .............................. ....... ....... ........... 50
13.1 Camera Setting ...................... ....... .............................. ....... ...... 50
13.1.1 Remote Device .... ....... ....... ..................................... ....... 50
13.1.2 Viewing Camera Status ...... ................ ....... ....... ....... ....... . 51
13.1.3 Viewing Camera Firmware Versions ....................... ....... ..... 51
13.1.4 Upgrading Camera Firmware .... ....... ....... ....... ....... ............ 52
13.1.5 Recording.. ....... ..................................... ....... ....... ....... .. 53
13.1.6 Configuring Recording Quality .................................... ...... 53
13.1.7 Configuring Audio Recording ....... ....... ....... ....... ................ 56
13.1.8 Configuring Snapshot Recording Settings. ....... ................ .... 56
13.1.9 Creating Custom Channel Names ........... ....... ....... ....... ...... 57
13.2 System Information ........ ....... ....... ....... ....... ......... ....... ....... ....... . 58
13.2.1 HDD Info ................ ....... .............................. ....... ....... ... 58
13.2.2 Record Info ........... ....... ....... ....... ....................... ....... ..... 59
13.2.3 Version ................. ....... ....... ....... ....... ....................... .... 60
13.2.4 Event...... ....... ....... .............................. ....... .................. 61
13.2.5 Online Users .. ................ ....... ....... ....... ....... ................... 62
13.2.6 Load...................... ....... ....... ....... ................................. 63
13.2.7 Test. ....... ....... ..................................... ....... .................. 64
13.2.8 BPS ...... ................ ....... ....... ....... ....... .......................... 65
13.2.9 Log .... ....... ....... ....... ....... ................ ....... ....... ....... ....... . 66
13.3 Setting......... ....... ....... .............................. ....... ....... ....... .......... 67
13.3.1 Network .... ....... .............................. ....... ....... ....... ....... .. 67
13.3.2 Selecting DHCP or Static IP Address (TCP/IP) . ....... .............. 67
13.3.3 Configuring System Ports (Connection). ....... ....... ................ 68
13.3.4 Configuring DDNS Settings ......................... ....... .............. 69
13.3.5 Configuring Email Alerts .... ....... ....... .............................. .. 70
13.3.6 Configuring Switch Settings (Advanced)..... ....... .................. 72
13.3.7 Event...... ....... ....... .............................. ....... .................. 73
13.3.8 Configuring Motion Detection................ ....... ..................... 73
13.3.9 Configuring Video Loss Settings ...... ....... ....................... .... 76
13.3.10 Configuring Tampering Settings..... .................................... 77
13.3.11 Configuring Hard Drive Warnings.......... ....... ....... ....... ....... . 78
13.3.12 Configuring Network Warnings ............. ....... ....... ............... 79
13.3.13 Storage.......... ....... ....... ....... ....... .............................. .... 80
13.3.14 Configuring the Video Recording Schedule........................ .. 80
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13.3.15 Configuring Pre-Recording ............. ....... ....... ....... ....... ...... 81
13.3.16 Configuring the Snapshot Schedule ............................ ....... 82
13.3.17 Configuring Holidays... ....... ....... ....... ................ ....... ....... . 83
13.3.18 Formatting the Hard Drive ............. ....... ............................ 85
13.3.19 Configuring Hard Drive Type. ....... ....... ....... ....................... 86
13.3.20 Configuring General System Settings ................................. 87
13.3.21 Changing the NVR’s Output Resolution............................ ... 88
13.3.22 Saving Your System Configuration to a USB Flash
Drive ...... ....... ....... ....... ..................................... ....... .... 90
13.3.23 Restoring Default Settings .. ....... .............................. ....... .. 92
13.3.24 Upgrading Firmware from a USB Flash Drive.... ....... ....... ...... 93
13.4 Shutdown..................................... ....... .................................... 94
14 Connecting to Your System Over the Internet on PC or Mac.................... 96
14.1 System Requirements............................. ....... ....... ..................... 96
14.2 Step 1 of 3: Connect your System to Your Router .... ....... .................. 97
14.3 Step 2 of 3: Obtain the system’s Device ID............................. ....... .. 97
14.4 Step 3 of 3: Connect to the System Over the Internet .... ....... ....... ...... 97
15 Using FLIR Cloud™ Client for PC or Mac .... ....... .............................. ... 103
15.1 Home Page ............. ....... ..................................... ....... ....... .... 103
15.2 Live View ...... ....... ....... .............................. ....... ....... ....... ....... 103
15.2.1 Live View Controls .............................. ....... ................... 104
15.2.2 Opening Live View in Multiple Monitors .... ....... ....... ....... .... 106
15.3 Controlling PTZ Cameras ....... ....................... ....... ....... ....... ...... 107
15.3.1 PTZ Presets ................ ....... ..................................... .... 108
15.3.2 PTZ Tours... ....... ....... ....... ....... ................ ....... ....... ...... 109
15.3.3 PTZ Pattern ... ....... ....... ....... ................ ....... ....... ....... ... 110
15.3.4 PTZ Scan ......... ....... ..................................... ....... ....... 111
15.3.5 PTZ Pan................. ....... ....... .............................. ....... . 111
15.4 Playback. ....... .............................. ....... .................................. 111
15.5 Playback Controls .. ................ ....... ....... ....... ....... ..................... 113
15.6 Downloading Video to your Computer Hard Drive. ......... ....... ....... ... 114
15.7 Alarm ...................... ....... ....... ....... ....... ................ ....... ....... ... 115
15.8 Log..... ....... ....... ..................................... ....... ....................... 116
15.9 E-map ...................... ....... ....... ....... ....... .............................. .. 118
15.10 Devices .. ....... ....... ....... .............................. ....... ....... ............. 121
15.11 Device Config ............... ....... ....... ....... ................ ....... ....... ...... 122
15.12 Alarm CFG .. ....... ....... ....... ....... .............................. ....... ......... 123
15.13 Tour & Task ........... ....... ....... ....... ....... ......... ....... ....... ....... ...... 127
15.14 Account ................................ ....... ..................................... .... 128
15.14.1 Managing User Accounts.................................... ....... .... 128
15.14.2 Managing Roles... ....... ..................................... ....... ..... 130
15.15 General ...... ....... ....... ....... ....... ..................................... ....... .. 132
15.15.1 Basic..................... ....... ....... ....... ............................... 132
15.15.2 File ................. ....... ..................................... ....... ....... 133
15.15.3 Alarm Prompt ................................ ....... ....................... 134
15.15.4 Version ...... ..................................... ....... .................... 135
16 Connecting to your System Using Smartphone or Tablet Apps............ .. 137
16.1 iPhone / iPad . ....... ................ ....... ....... ....... ....... ..................... 137
16.1.1 Prerequisites.................... ....... ....... ....... ....... ............... 137
16.1.2 Connecting to your System on iPhone / iPad ...................... 137
16.1.3 Live View Interface ............... ....... .............................. ... 139
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16.1.4 Controlling PTZ Cameras.. ....... ....... ....... ....... ................. 141
16.1.5 Viewing Snapshots and Videos with Local Files .................. 142
16.1.6 Using Playback Mode on iPhone / iPad ....... ....... ....... ........ 143
16.1.7 Enabling Push Notifications................................... ....... .. 144
16.1.8 Using the Event List ....... ....... ................ ....... ....... ....... ... 148
16.1.9 Using Favorites........................ ....... ....... ....... ....... ........ 148
16.1.10 Using the E-Map ..................................... ....... ....... ....... 151
16.1.11 Device Manager........... ....... ..................................... .... 156
16.1.12 Adding Devices Using an IP or DDNS Address
(Advanced)..... ....... ....... ....... ....... .............................. .. 156
16.2 Android ... ....... ....... .............................. ....... .......................... 157
16.2.1 Prerequisites.................... ....... ....... ....... ....... ............... 157
16.2.2 Connecting to your System on Android ............... ....... ....... 158
16.2.3 Live View Interface ............... ....... .............................. ... 159
16.2.4 Controlling PTZ Cameras.. ....... ....... ....... ....... ................. 160
16.2.5 Viewing Snapshots and Videos with Local Files .................. 161
16.2.6 Using Playback Mode on Android .... ....... ....... ....... ....... .... 161
16.2.7 Enabling Push Notifications................................... ....... .. 163
16.2.8 Using the Event List ....... ....... ................ ....... ....... ....... ... 166
16.2.9 Using Favorites........................ ....... ....... ....... ....... ........ 166
16.2.10 Using the E-Map ..................................... ....... ....... ....... 168
16.2.11 Device Manager........... ....... ..................................... .... 171
16.2.12 Adding Devices Using an IP or DDNS Address
(Advanced)..... ....... ....... ....... ....... .............................. .. 172
17 Remote Viewing On Internet Explorer ... ....... ....... ....... ........................ 174
17.1 Prerequisites .......................... ....... ....... .............................. ... 174
17.1.1 IE Live Display Overview. ....... ....... .............................. ... 175
17.1.2 Using Search Mode in IE (Playback).... ....... ....... ............... 176
18 RTSP Streaming (Advanced). ....... .............................. ....... ....... ......... 178
19 DDNS Setup (Advanced) ...................... ....... ..................................... 180
19.1 Accessing your System within a Local Network (LAN)................... .. 180
19.1.1 Step 1 of 3: Connect your System to Your Router ................ 180
19.1.2 Step 2 of 3: Obtain the System’s Local IP Address ............... 181
19.1.3 Step 3 of 3: Connect to the System’s Local IP
Address .. ....... ....... ....... ....... ..................................... .. 181
19.2 DDNS Setup—Access your System Remotely over the
Internet.......................... ....... ....... .............................. ....... .... 185
19.2.1 Step 1 of 4: Port Forwarding ..... ....... ....... ....... ....... .......... 185
19.2.2 Step 2 of 4: Create a DDNS Account .. .............................. 186
19.2.3 Step 2 of 4: Create a DDNS Account .. .............................. 190
19.2.4 Step 3 of 4: Enable DDNS on the System . ....... ....... ....... .... 192
19.2.5 Step 4 of 4: Connect to the System’s DDNS Address ........ ... 193
20 Connecting PTZ Cameras to the NVR .. ....... ....... .............................. ... 198
20.1 Controlling a PTZ Camera (Local NVR) .... ....... ....... ....... .............. 198
20.2 Advanced PTZ Controls ............................... ....... ....... ....... ....... 198
20.2.1 Presets .. ....... ....... ....... ....... ................ ....... ....... ....... ... 199
20.2.2 Tours ................ ....... ....... ....... ....... ................ ....... ...... 200
20.2.3 Pattern .... ....... ....... ....... .............................. ....... ......... 201
20.2.4 Auto Scan .. ..................................... ....... .................... 202
21 Hard Drive Installation ...... ....... ....... ....... ....... ................................... 204
21.1 Removing the Hard Drive..... ..................................... ....... ......... 204
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21.2 Installing a Hard Drive .. ....... ....... ....... ....... .............................. .. 205
21.3 Formatting Hard Drives ........ ....... ....... ....... ............................... 207
22 Troubleshooting .. ....... ..................................... ....... ....... ....... ....... .... 209
23 Technical Specifications....... ..................................... ....... ................ 211
23.1 System ....... ..................................... ....... .............................. 211
23.2 Inputs/Outputs ................. ....... ....... ....... ....................... ....... ... 211
23.3 Display ...... ....... ....... ....... ....... ................ ....... ....... ....... ....... ... 211
23.4 Recording .............................. ....... ....... ....................... ....... ... 211
23.5 Playback and Backup .......... ....... ....... ....... ....... ........................ 212
23.6 Storage & Archive................. ....... ....... ....... ....... ................ ...... 212
23.7 Connectivity....................... ....... ....... .............................. ....... . 212
23.8 General ...... ....... ....... ....... ....... ..................................... ....... .. 212
24 Notices......... ....... ....... ....... ....... ................ ....... ....... ....... ....... .......... 214
24.1 FCC Class A Notice . ..................................... ....... ................... 214
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Important Safeguards
In addition to the careful attention devoted to quality standards in the manufacturing process of your product, safety is a major factor in the design of every instrument. However,
safety is your responsibility too. This sheet lists important information that will help to ensure your enjoyment and proper use of the product and accessory equipment. Please read
them carefully before operating and using your product.
1.1 General Precautions
1. All warnings and instructions in this manual should be followed.
2. Remove the plug from the outlet before cleaning. Do not use liquid aerosol detergents.
Use a water-dampened cloth for cleaning.
3. Do not use this product in humid or wet places.
4. Keep enough space around the product for ventilation. Slots and openings in the storage cabinet should not be blocked.
5. It is highly recommended to connect the product to a surge protector to protect from
damage caused by electrical surges. It is also recommended to connect the product to
an uninterruptible power supply (UPS), which has an internal battery that will keep the
product running in the event of a power outage.
CAUTION
Maintain electrical safety. Power line operated equipment or accessories connected to this product
should bear the UL listing mark or CSA certification mark on the accessory itself and should not be modified so as to defeat the safety features. This will help avoid any potential hazard from electrical shock or
fire. If in doubt, contact qualified service personnel.
1.2 Installation
1. Read and Follow Instructions: All the safety and operating instructions should be
read before the product is operated. Follow all operating instructions.
2. Retain Instructions: The safety and operating instructions should be retained for future reference.
3. Heed Warnings: Comply with all warnings on the product and in the operating
instructions.
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Important Safeguards
4. Polarization: Do not defeat the safety purpose of the polarized or grounding-type plug.
A polarized plug has two blades with one wider than the other.
A grounding type plug has two blades and a third grounding prong.
The wide blade or the third prong are provided for your safety.
If the provided plug does not fit into your outlet, consult an electrician for replacement
of the obsolete outlet.
5. Power Sources: This product should be operated only from the type of power source
indicated on the marking label. If you are not sure of the type of power supplied to your
location, consult your video dealer or local power company. For products intended to
operate from battery power, or other sources, refer to the operating instructions.
6. Overloading: Do not overload wall outlets or extension cords as this can result in the
risk of fire or electric shock. Overloaded AC outlets, extension cords, frayed power
cords, damaged or cracked wire insulation, and broken plugs are dangerous. They
may result in a shock or fire hazard. Periodically examine the cord, and if its appearance indicates damage or deteriorated insulation, have it replaced by your service
technician.
7. Power-Cord Protection: Power supply cords should be routed so that they are not
likely to be walked on or pinched by items placed upon or against them. Pay particular
attention to cords at plugs, convenience receptacles, and the point where they exit
from the product.
8. Surge Protectors: It is highly recommended that the product be connected to a surge
protector. Doing so will protect the product from damage caused by power surges.
Surge protectors should bear the UL listing mark or CSA certification mark.
9. Uninterruptible Power Supplies (UPS): Because this product is designed for continuous, 24/7 operation, it is recommended that you connect the product to an uninterruptible power supply. An uninterruptible power supply has an internal battery that will
keep the product running in the event of a power outage. Uninterruptible power supplies should bear the UL listing mark or CSA certification mark.
10. Ventilation: Slots and openings in the case are provided for ventilation to ensure reliable operation of the product and to protect it from overheating. These openings must
not be blocked or covered. The openings should never be blocked by placing the product on a bed, sofa, rug, or other similar surface. This product should never be placed
near or over a radiator or heat register. This product should not be placed in a built-in
installation such as a bookcase or rack unless proper ventilation is provided and the
product manufacturer’s instructions have been followed.
11. Attachments: Do not use attachments unless recommended by the product manufacturer as they may cause a hazard.
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Important Safeguards
12. Water and Moisture: Do not use this product near water — for example, near a bath
tub, wash bowl, kitchen sink or laundry tub, in a wet basement, near a swimming pool
and the like.
13. Heat: The product should be situated away from heat sources such as radiators, heat
registers, stoves, or other products (including amplifiers) that produce heat.
14. Accessories: Do not place this product on an unstable cart, stand, tripod, or table.
The product may fall, causing serious damage to the product. Use this product only
with a cart, stand, tripod, bracket, or table recommended by the manufacturer or sold
with the product. Any mounting of the product should follow the manufacturer’s instructions and use a mounting accessory recommended by the manufacturer.
15. Camera Extension Cables: Check the rating of your extension cable(s) to verify compliance with your local authority regulations prior to installation.
16. Mounting: The cameras provided with this system should be mounted only as instructed in this guide or the instructions that came with your cameras, using the provided mounting brackets.
17. Camera Installation: Cameras are not intended for submersion in water. Not all cameras can be installed outdoors. Check your camera environmental rating to confirm if
they can be installed outdoors. When installing cameras outdoors, installation in a
sheltered area is required.
1.3 Service
1. Servicing: Do not attempt to service this product yourself, as opening or removing
covers may expose you to dangerous voltage or other hazards. Refer all servicing to
qualified service personnel.
2. Conditions Requiring Service: Unplug this product from the wall outlet and refer
servicing to qualified service personnel under the following conditions:
• When the power supply cord or plug is damaged.
• If liquid has been spilled or objects have fallen into the product.
• If the product has been exposed to rain or water.
• If the product has been dropped or the cabinet has been damaged
• If the product does not operate normally by following the operating instructions. Ad-
just only those controls that are covered by the operating instructions. Improper adjustment of other controls may result in damage and will often require extensive
work by a qualified technician to restore the product to its normal operation.
• When the product exhibits a distinct change in performance. This indicates a need
for service.
3. Replacement Parts: When replacement parts are required, have the service technician verify that the replacements used have the same safety characteristics as the original parts. Use of replacements specified by the product manufacturer can prevent fire,
electric shock, or other hazards.
4. Safety Check: Upon completion of any service or repairs to this product, ask the service technician to perform safety checks recommended by the manufacturer to determine that the product is in safe operating condition.
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Important Safeguards
1.4 Use
1. Cleaning: Unplug the product from the wall outlet before cleaning. Do not use liquid
cleaners or aerosol cleaners. Use a damp cloth for cleaning.
2. Product and Cart Combination: When product is installed on a cart, product and cart
combination should be moved with care. Quick stops, excessive force, and uneven
surfaces may cause the product and cart combination to overturn.
3. Object and Liquid Entry: Never push objects of any kind into this product through
openings as they may touch dangerous voltage points or “short-out” parts that could
result in a fire or electric shock. Never spill liquid of any kind on the product.
4. Lightning: For added protection of this product during a lightning storm, or when it is
left unattended and unused for long periods of time, unplug it from the wall outlet and
disconnect the antenna or cable system. This will prevent damage to the product due
to lightning and power line surges.
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Getting Started
Your security NVR package includes the following components:
NVR (Network Video Recorder) Power Adapter USB Mouse
HDMI Cable Ethernet Cable Quick Start Guides
Hard drive size, number of channels, and camera configuration may vary by model. Please
refer to your package for specific details. Check your package to confirm that you have received the complete system, including all components shown above.
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Top Panel
LED Indicators:
1. Hard Drive: Glows to indicate hard drive is in normal state. Turns off when there is a
hard drive error.
2. Power: Glows to indicate the system is on.
3. Network: Glows when network is in normal state. Turns off for network error.
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Back Panel
1. Power: Connect the included power adapter.
2. PoE Ports: Connect Lorex network cameras. Integrated PoE (Power Over Ethernet)
ports provide power to cameras and video connection to NVR.
3. LAN: Connect a CAT5 RJ45 Ethernet cable to a router or switch on your network for local and remote connectivity.
4. VGA: Connect a VGA monitor (not included) to view the system interface.
5. MIC IN / OUT: RCA input and output for 2–way audio.
6. HDMI: Connect to an HDMI monitor or TV (not included — 4K output supported) to
view the system interface.
7. USB Ports: Connect a USB mouse (included) or connect a USB flash drive (not included) for data backup or firmware upgrades.
NOTE
Product image might appear different than the actual product.
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Basic Setup
5.1 Step 1: Connect the Network Cameras
• Connect network cameras to the PoE Ports on the rear panel of the NVR using Cat5e
or higher grade Ethernet cable. The cameras will appear on the NVR without any additional configuration when the system starts up.
NOTE
You can also connect your network cameras to your local network for flexible installations. For details, see
5.13 Connecting Cameras to the Local Area Network (LAN), page 12.
5.2 Step 2: Connect the Mouse
• Connect the included USB mouse to one of the USB ports.
5.3 Step 3: Connect the Ethernet Cable
• Connect the included Ethernet cable to the LAN port on the rear panel of the system.
Connect the other end of the Ethernet cable to a router or switch on your network.
5.4 Step 4: Connect the Monitor
• Connect the included HDMI cable to the HDMI port, then to a TV or monitor
(recommended).
OR
• Connect a VGA cable (not included) to the VGA port, then to a monitor.
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1. VGA cable (not included) — supports up to 1080p output.
2. HDMI cable (included) — supports up to 4K output.
5.5 Step 5: Connect to Power
Connect the included power adapter to the NVR and connect the other end to a wall socket or surge protector.
At startup, the system performs a basic system check and runs an initial loading sequence.
After a few moments, the system loads a live display view.
5.6 STEP 6: Create a Secure Password
The first time you power up your system, you will be asked to create a new 6 character
password.
1. Enter the system user name (default: admin) and password (default: 000000).
2. You will be asked to create a new 6 character password. Enter your new password
in the New Password and Confirm Password fields, then press OK to confirm.
NOTE
Your new password will be used to access the system from now on.
5.7 Step 7: Upgrade Firmware to Latest Version (if Available)
If a firmware upgrade is available, you will be asked to install it once the NVR starts up. It is
required to upgrade your system firmware and client software / mobile apps to the latest
version to enable remote connection to the system.
If a firmware upgrade is available:
1. After startup, a notification will appear asking you to upgrade the firmware. Click OK to
upgrade.
2. Enter the system user name (default: admin) and your new, secure password.
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3. Click OK. Wait for the firmware update to complete. The system will restart once the
firmware has been upgraded.
WARNING
DO NOT POWER OFF THE NVR OR DISCONNECT THE POWER ADAPTER DURING FIRMWARE INSTALLATION
5.8 Step 8: Verify Camera Image
• Power on the cameras, and then verify the camera video quality before mounting the
cameras to a permanent location.
• Mount the cameras under a sheltered location. Always verify the outdoor rating of your
camera before installing it in a permanent location.
CAUTION
Cameras differ in terms of installation or mounting instructions. Please see the documentation that came
with your camera(s) for specific installation instructions.
5.8.1 Camera Installation Tips
• Mount the camera where the lens is away from direct and intense sunlight.
• Plan your cable wiring so that it does not interfere with power lines or telephone lines.
• Ensure that the camera wiring is not exposed or easily cut.
• Mount the camera in an area that is visible, but out of reach.
• Avoid pointing the camera at a glass window to see outside, as this may result in a poor
image caused by glare from indoor / outdoor lighting conditions.
• Adjust the camera angle so that it covers an area with high traffic.
• In "high-risk" locations, have multiple cameras point in the same area. This provides
camera redundancy if a vandal attempts to damage the camera.
5.9 Step 9: Set the Time
• Set the system time and date for accurate video time stamps. Videos with inaccurate
times may not be valid as surveillance evidence.
• For details on setting the system time, see 8 Setting The Time, page 26.
5.10 Quick Access to System Information
To quickly open a window that displays vital system information:
• During Live View, right-click anywhere on the screen to open the Quick Menu.
• Click Info. If prompted, enter the system user name (default: admin) and your secure
password.
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NOTE
The QR code shown in the System Info screen can be scanned during mobile setup to enter the system’s
Device ID.
5.11 Default System Password & Port Numbers
By default, the system user name is admin and the password is 000000.
NOTE
The system requires a user name and password to log in to the system remotely using a computer or mobile device. Enter the system user name (default: admin) and your secure password you set during system start up.
Default ports for DDNS remote access:
• Port 80 (HTTP port)
• Port 35000 (Client port)
5.12 Connect to Your NVR Over the Internet
This system features FLIR Cloud Services. This is a cloud service that allows you to connect with your system over the Internet via a secure handshake with FLIR servers. This
means you can easily connect to your system without requiring any port forwarding or other network configuration.
• For details on connecting to your NVR using a smartphone or tablet, see 16 Connecting
to your System Using Smartphone or Tablet Apps, page 137.
• For details on connecting to your NVR using a PC or Mac computer, see 14 Connecting
to Your System Over the Internet on PC or Mac, page 96.
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5.13 Connecting Cameras to the Local Area Network (LAN)
For flexibility, you may also connect network cameras to the same Local Area Network
(LAN) as the NVR. This is accomplished by connecting the cameras to the same router as
the NVR.
For these installations, an external PoE switch (sold separately) or power adapter (sold
separately) must be used to provide power to each network camera. You also must add
the cameras on the NVR before they will show a picture on the monitor or be recorded by
the NVR.
Follow the steps below to connect the cameras to the NVR over the LAN.
NOTE
Camera and NVR images in this section are used for illustration only.
Step 1 of 2 — Option A: Connecting Cameras to Your Local Network Using a PoE
Switch
1. Connect an Ethernet cable from the LAN port on an external PoE switch to your router
using a CAT5e or higher Ethernet cable. Connect the power cable to the PoE swtich
and to a power outlet or surge protector.
NOTE
Terminology may vary depending on the model of PoE switch you have.
2. Connect the network cameras to the PoE switch using the Ethernet extension cables.
The PoE switch will provide power and video transmission the same way as your NVR.
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Step 1 of 2 — Option B: Connecting Cameras to Your Local Network Using a Router
(Power Adapters Required)
1. Connect each camera to a compatible power adapter.
2. Connect the camera to your router using a CAT5e or higher Ethernet cable.
Step 2 of 2: Add Cameras to your NVR:
1. From Live View, right-click and select Device Search .
2. Log in using the admin account (Default user name: admin and your secure
password).
3. Click Device Search. The system searches the network for compatible cameras.
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4. Check the camera (s) you would like to add.
5. Click Add. The status indicator turns green to show the camera is successfully
connected.
NOTE
If the status indicator is red, click
facturer as needed.
. Update the camera user name, password, ports, and manu-
6. Click OK to save changes.
NOTE
You can also add a camera to a specific channel by hovering the mouse over an empty channel in split-
screen view and clicking
Right click to exit.
. Click Device Search and double-click the camera you would like to add.
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Mouse Control
The NVR is designed for mouse navigation. Connect the included mouse to one of the
USB ports on the NVR.
To use the USB mouse:
1. Left Button:
• During split-screen display mode, click an individual channel to view it in full-screen.
Click again to return to the split-screen display mode.
• While navigating menus, click to open a menu option.
2. Right Button:
• During Live View, right-click anywhere on the screen to open the Quick Menu.
• Within system menus, right-click to exit menus.
3. Scroll wheel:
• During Live View, use the scroll wheel to zoom in / out.
NOTE
In Live View, hover the mouse cursor over the bottom of the screen to open the Navigation Bar. Move the
mouse cursor away from the bottom of the screen to close the Navigation Bar.
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Using the NVR On-Screen Display
Use the system’s graphical on-screen display to navigate menus and configure options
and settings.
7.1 Using the Quick Menu
The Quick Menu gives you quick access to the system’s key functions.
To use the Quick Menu:
• Right-click during Live View to open the Quick Menu.
• The Quick Menu appears:
1. View: Select how many channels appear on the live display at once.
2. PTZ: Control PTZ cameras (not included). For details, see 20 Connecting PTZ Cam-
eras to the NVR, page 198.
3. AutoFocus: Control auto focus cameras (not included). For details, see 7.6 Adjusting
Camera Zoom & Focus, page 24.
4. Camera Setting: Configure image settings for cameras.
5. Info: Displays system information.
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6. Sequence: Click to start or stop Sequence Mode, which cycles through connected
cameras automatically during Live View.
A
will appear to show that sequence mode is on. Click the icon to pause sequence
mode on the channel that is currently shown (icon changes to
). Click again to resume sequence mode. Right-click and select Sequence to return to normal viewing
mode.
7. Disable Beep: Disable current audible warning.
8. Playback: Opens the Playback Menu. This allows you to search for video recordings
saved on the NVR’s hard drive. For details, see 10 Playback, page 31.
9. Manual Control: Under Manual Control, click Record to open the Record menu to
select manual recording options. For details, see 9.3 Setting up Scheduled or Manual
Recording, page 28.
10. Device Search: Opens the Remote Device menu to manage network cameras over
the local network.
11. Main Menu: Opens the Main Menu. For details, see 13 Using the Main Menu, page
50.
7.2 Adjusting Camera Image Settings
Use the Camera Setting menu to adjust settings related to camera picture quality.
To adjust camera image settings:
1. During Live View, right-click on the channel you would like to configure and select
Camera Setting. If prompted, enter the user name (default: admin) and your secure
password.
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2. Configure the following settings as needed:
NOTE
The settings listed below are only shown if they are supported on the selected camera. Some camera
models do not support all settings.
• Mirror: Select Enable to flip the image horizontally.
• Flip: Select Flip 180° to flip the image vertically, or select No Flip for the default ori-
entation. You can also select the options: Clockwise 90° or Anticlockwise 90°
(For selected cameras only).
• Corridor Mode: Select Lorex network cameras support Corridor Mode. For more
information about enabling Corridor Mode, visit www.lorextechnology.com and
search for “Corridor Mode”.
• 3D NR: Select Enable to turn on the camera’s noise reduction feature. Noise reduc-
tion ensures a cleaner image, especially at night, and may reduce the amount of
disk space required to store video.
• Backlight Mode: Select one of the following:
◦ Backlight Mode: Adjusts the lighting levels in the picture so you can see objects
in the foreground if there is a strong light source behind them.
◦ WDR: The camera compensates for changes in brightness across the image to
enhance the picture quality of both light and dark areas.
◦ HLC: The camera dims the brightest areas of the image to make them clearer.
◦ Off: Disable this function.
• Scene Mode: This mode allows you to adjust white balance levels for the camera.
Select Auto for the camera to automatically adjust the white balance. Select Sunny
or Night to use preset white balance levels. Select Customized to manually set
blue and red levels.
• Day&Night: This setting sets the camera’s day / night mode. Select Color for the
camera to use color mode at all times. Select Auto for the camera to automatically
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determine whether to use color or black and white mode. Select Black&White for
the camera to use black and white mode at all times.
NOTE
It is recommended to select Auto mode, as using Color mode may impact the camera’s performance at night.
• Saturation: Adjust the vibrancy of colors in the image.
• Brightness: Adjust the image brightness.
• Contrast: Adjust the image contrast.
• Hue: Adjust the color hue of the image.
3. Click OK to save changes.
NOTE
It is recommended to adjust one setting at a time so you can see the results of each change. Click
Default to reset the camera to default image settings.
7.2.1 Configuration Profiles
Using configuration profiles, you can customize your camera’s Day and Night setting.
There are four configuration profiles, namely:
• Normal: For typical camera conditions and environment. Select Auto under the Day&-
Night dropdown for optimal 24–hour performance.
• Day: For optimal daytime surveillance. Select Color under the Day&Night dropdown
to force your camera to remain in color mode always.
• Night: For optimal nighttime surveillance. Select Black&White under the Day&Night
dropdown to force your camera to remain in black and white mode always.
• Switch By Period: For scheduling regular switch between Day and Night profiles. See
7.2.2 Setting a Day and Night Schedule, page 20 for details.
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7.2.2 Setting a Day and Night Schedule
You can schedule your camera to automatically switch between day and night mode. Follow the steps below:
1. During Live View, right-click on the channel you would like to configure and select
Camera Setting. If prompted, enter the user name (default: admin) and your secure
password.
2. Click the Configuration dropdown and select Day.
3. Under the Day&Night dropdown, select Color to set the Day Profile to color mode.
4. Click the Configuration dropdown again and select Night.
5. Under the Day&Night dropdown, select Black&White to set the Night Profile to black
and white mode.
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6. Click the Configuration dropdown again and select Switch By Period.
7. Choose the Sunrise Time and the Sunset Time (The sunrise time must be earlier
than the sunset time.)
8. Click OK to save changes.
7.3 Using the Navigation Bar
The Navigation Bar gives quick access to certain functions and menus.
To open the Navigation bar:
• In Live View, hover the mouse cursor over the bottom of the screen to open the Navigation Bar. Move the mouse cursor away from the bottom of the screen to close the navigation bar. The Navigation Bar has the following options:
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1. Main Menu: Opens the Main Menu for browsing. For details on Main Menu func-
tions, see 13 Using the Main Menu, page 50
2. Collapse
3. Viewing Options: Select how many channels are shown on screen during Live
View.
4. Sequence Control: Click to start / stop sequence mode. In Sequence Mode, the
NVR automatically switches between channels every few seconds.
5. PTZ: Click to open PTZ controls.
6. Camera Setting: Click to open camera image settings.
7. Playback: Opens the Playback Menu. This allows you to search for video record-
ings saved on the NVR’s hard drive. For details on using the Playback menu, see
15.4 Playback, page 111.
8. Event: View alarms in progress. See 13.2.4 Event, page 61.
9. Channel Info: Click to access status information about connected cameras.
10. Remote Device: Manage network cameras over the network.
11. Network: Configure network settings for your system. See 13.3.1 Network, page 67.
12. HDD Manager: Manage hard drives connected to the system. See 13.3.18 Format-
ting the Hard Drive, page 85.
13. USB Manager: Click to access options for connected USB flash drives (not in-
cluded). You can backup video, logs, or system configurations and install firmware
upgrades.
14. Upgrade: Check for firmware upgrades. The system must be connected to the In-
ternet to check for or receive updates.
7.4 Using the Camera Tool bar
The Camera Tool bar lets you perform quick functions for a specific channel on the NVR.
• Hover the mouse near the top of a channel with a connected camera.
• The Camera Tool bar opens at the top of the camera’s live display:
1. Instant Playback
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2. Zoom
3. Realtime Backup
4. Snapshot
5. Audio Talk
6. Remote Device
7.4.1 Using Instant Playback
Instant Playback is used to playback the last 5~60 minutes of video from the selected
channel. You can also access Instant Playback in split-screen mode, while still viewing live
video from the other channels.
To use Instant Playback:
1. Hover the mouse near the top of a channel with a connected camera and click
NOTE
By default, the system will begin playback from 5 minutes ago. You can increase this to up to 60 minutes using the Instant Playback setting in Main Menu > Setting > General.
2. Right-click to exit Instant Playback.
7.4.2 Using Zoom in Live Display
Zoom in on an area of live video to enlarge a part of the image.
1. Hover the mouse near the top of a channel with a connected camera and click
activate zoom. A check mark will appear in the icon to indicate digital zoom is activated
.
NOTE
You may activate digital zoom in multiple channels at the same time.
2. Click and drag inside the channel to zoom in.
• Click and drag to pan the zoom area.
• Right-click to zoom out and select a new zoom area.
3. Click
to disable digital zoom.
.
to
7.4.3 Using Real-time Backup
Real-time backup allows you to save footage from the live display to a USB flash drive (not
included) or external hard drive (not included).
To use Real-time Backup:
1. Insert the USB flash drive or external hard drive into one of the USB ports on the
system.
2. Move your mouse to the top of the channel display and click
to start Real-time
Backup.
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3. Click again to end Real-time Backup. The file is saved to your USB device.
NOTE
If the system prompts you to log in, you will need to click
logging in.
again to start Real-time Backup after
7.5 Using the Virtual Keyboard
The Virtual Keyboard is used to input text or numeric values in certain menus.
1. Backspace
2. Enter capital letters
3. Confirm entry
7.6 Adjusting Camera Zoom & Focus
Auto-focus cameras (not included) have a motorized lens. The motorized lens allows you
to control the zoom and focus settings using the menus on your system.
To adjust the camera’s zoom focus:
1. Click the channel where the motorized lens camera is connected.
2. Right-click and then click AutoFocus. If prompted, enter the system user name (de-
fault: admin) and your secure password.
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3. Adjust the zoom and focus using the following options:
• Use the sliders to adjust the Zoom or Focus settings for the camera.
• Click the AutoFocus button to automatically focus the camera at the current zoom
level.
• Click Default to return the camera to the default zoom and focus levels.
• Click Refresh to refresh the settings shown on the system if someone has used the
manual lens controls on the camera.
4. Right-click to exit and save changes.
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Setting The Time
CAUTION
It is highly recommended to set the correct date and time when first setting up your system.
Inaccurate time stamps may render your footage unusable for court evidence.
To set the date and time:
1. In Live View, right-click and click Main Menu.
2. Log in using the system user name (default: admin) and your secure password.
3. Click
4. Under System Time, enter the current time and select your time zone. Then, click OK.
5. Check the DST check box to enable auto Daylight Savings Time updates.
and select Setting. Click General and select the Date&Time tab.
NOTE
• You can adjust the Start Time and End Time for Daylights Savings Time if the default settings do
not match your region.
• Under DST Type, select Week to set the start and end time based on a day and week (e.g. 2nd
Sunday in March), or select Date to set the start and end time to a specific date.
6. (Optional) Check the NTP check box to sync your system with an Internet time server.
Click Manual Update to instantly update the time.
NOTE
• Your system must have a constant connection to the Internet to use NTP.
• (Advanced) You can enter a custom NTP server under Server and Port, and you can select how
often the system will sync the time using Interval.
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7. Click Apply to save changes.
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Recording
By default, the system is set to immediately record video from all connected cameras in
both continuous recording and motion recording modes.
When a camera is recording video, the type of recording is indicated by icons in the bottom-left corner of the camera image.
9.1 Video Recording Types
The system supports the following recording types.
You may see one of the following icons:
•
Continuous Recording: The system is recording video constantly. By default, the
system is set to record continuously at all times.
•
Motion Recording: The system has detected motion and is recording the event.
•
Motion Detected — No Recording: The system detected motion, but motion recording is not enabled or a recording schedule has been set to disable motion recording during this time of day.
9.2 Main Stream and Sub Stream
The system employs two video recording streams, a Main Stream and a Sub Stream. Both
Main Stream and Sub Stream recording are enabled by default. The Main Stream records
high quality video to your system’s hard drive.
The Sub Stream records lower resolution video for efficient streaming to devices over the
Internet. Sub Stream recording must be enabled to view video recordings on a computer
or mobile device.
You can configure the video quality parameters for the Main Stream or Sub Stream. For
details, see 13.1.6 Configuring Recording Quality, page 53.
9.3 Setting up Scheduled or Manual Recording
You can set the system to record based on a schedule or you can manually turn recording
on and off.
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To configure the recording schedule, see 13.3.14 Configuring the Video Recording Schedule, page 80.
To select between scheduled and manual recording:
1. During Live View, right-click and then select Manual Control > Record.
2. Under Main Stream, select how the system will record the Main Stream for each
channel.
• Schedule: Main Stream recording will follow the recording schedule.
• Manual: The system will record the Main Stream continuously as long as this option
is checked.
• Off: The system will not record the Main Stream for this channel. This option is not
recommended.
3. Under Sub Stream, select how the system will record the Sub Stream for each
channel.
• Schedule: Sub Stream recording will follow the recording schedule.
• Manual: The system will record the Sub Stream continuously as long as this option
is checked.
• Off: The system will not record the Sub Stream for this channel.
4. Under Snapshot, select Enable to enable snapshot recording on each channel. Or,
select Disable to disable snapshot recording.
5. Click OK to save changes.
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9.4 Configuring Hard Drive Overwrite
By default, the hard drive in your unit is set to overwrite automatically, meaning that the
system deletes the oldest footage when the hard drive is full to make way for new recordings. This is recommended, as it makes sure that your system will continue to record without any input from you. You can also set the system to stop recording once the hard drive
is full.
To configure hard drive overwrite:
1. Right-click and select Main Menu. Click
> Setting > General > General.
2. Under HDD Full, select Overwrite for the system to overwrite the oldest recordings
when the hard drive is full. Or, select Stop Record for the system to stop recording
when the hard drive is full.
3. Click OK to save changes.
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Playback
You can view and back up recorded video on the NVR. To access playback, right-click during Live View to open the Quick Menu, then click Playback.
10.1 Using Playback
Play back video recordings from a specific date and time.
To use video playback:
1. Use the calendar to select a day for playback.
2. Use the drop-down menus to select the channels you would like to playback.
NOTE
Click the display options (
3. Click inside the video bar to select the playback time. The system will begin playing
back at the selected time.
NOTE
Different recording types are shown with different colored bars:
• Green: Continuous recording available.
Yellow: Motion recording available.
For a full overview of video playback controls, see 10.2 Video Playback Controls, page 32.
) to playback multiple channels simultaneously.
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10.2 Video Playback Controls
1. Video Playback Area: Click any channel to view in full screen.
2. Play / Pause
3. Stop
4. Play Backward
5. Previous / Next Frame
6. Slow Play: Click to slow playback by half-speed. Click repeatedly to play as slow as 1/
4 of normal speed.
7. Fast Forward: Click to fast forward. Click repeatedly to play as fast as 1/3 of normal
speed.
8. Smart Search: Smart Search allows you to review events intelligently, with the ability
to clearly see when there was activity in a specific part of the camera image. See 10.4
Using Smart Search, page 33 for details.
9. Add Book Mark: Click to bookmark a specific part of a playback video to review later.
For example, you want to quickly access a particular playback event to show someone.
Click
to view a list of bookmarks you created.
10. Mute / Unmute Audio: Mute / unmute audio (audio-enabled cameras required).
11. Volume Bar: Control system audio level (audio-enabled cameras required).
12. Timeline: Continuous recordings are shown with colored bars to represent different
types of recording (legend shown in the bottom of the display). Use the timeframe (
) options in the bottom-right corner to view a smaller or
larger time period.
13. Channel List: Select channels you would like to search.
14. Calendar: Select a date to search for video recordings from.
15. Select playback device.
10.3 Playing Back from a USB Drive
If you have video files saved to a USB flash drive (not included) or external hard drive (not
included), you can play them using the NVR.
To play back from a USB drive:
1. Connect the USB flash drive (not included) or USB external hard drive (not included)
with video files on it into a USB port on the NVR.
2. From Live View, right-click and click Playback. If prompted, enter the system user
name (default: admin) and your secure password.
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3. From the dropdown list located in the top-right corner of the display, select From IO
Device . Click Browse to open the USB drive and manually select the video file.
4. Double click the video file you would like to open.
10.4 Using Smart Search
Smart Search allows you to review events intelligently, with the ability to clearly see when
there was activity in a specific part of the camera image. To set up smart search:
1. In multiple-channel playback mode, click a channel you want to apply Smart Search
settings for.
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2. Click the Smart Search icon ( ).
3. Click and drag over areas of the camera image to set an active area for Smart Search.
NOTE
Repeat these steps for each channel that you want to use Smart Search.
4. Click to start the Smart Search playback. To stop the Smart Search playback,
click
again.
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Search & Backup
You can back up video recordings and snapshots to a USB flash drive (not included) connected to the NVR.
11.1 Formatting the USB Flash Drive
It is recommended to format your USB flash drive (not included) before using it with the
system.
CAUTION
Formatting the USB device will permanently erase all data.
To format a USB device:
1. Insert a USB flash drive (not included) into one of the USB ports.
2. From Live View, right-click and then select Main Menu. If prompted, enter the system
user name (default: admin) and your secure password.
3. Click
4. With your USB device selected, click Browse.
> Backup.
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5. Click Format.
6. Select a format mode.
7. Click OK to confirm.
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11.2 Backing up Video
1. Insert a USB flash drive (not included) into one of the USB ports.
2. From Live View, right-click and then select Main Menu. If prompted, enter the system
user name (default: admin) and your secure password.
3. Click
> Backup.
4. Configure your search options:
• Your USB device will be listed in the field next to the Browse button.
• Type: Select the recording type you would like to search for or select All to search
all recording types. Also, select the video stream.
• Record CH: Select the channel you would like to search or select All to search all
channels.
• File Format: Select DAV to save files in .dav format. You can playback .dav files us-
ing the Lorex video player software from www.lorextechnology.com. Or, select ASF
for .asf format. You can playback .asf files in VLC Media Player (free download from
www.videolan.org) on PC or Mac.
NOTE
◦ VLC Media Player is a free software available from www.videolan.org. VLC Media Player is
not supported by Lorex.
◦ For Mac users who wish to view backed up video on their computer, it is recommended to se-
lect AVI or MP4 file format, which can be played by most video player software.
• Start Time / End Time: Select the start and end time for your search.
5. Click Add. A list of files that match your search criteria appears.
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6. Check files you would like to backup, and then click Start. Wait for the backup to
complete.
NOTE
HD video files saved on the system may take up a large amount of disk space. The size of video files
selected and the amount of free space on your USB device is shown at the top of the screen.
11.3 Using Video Clip Backup
Video clip backup allows you to select a duration of video during playback mode and save
it to a USB device (not included).
To use Video Clip Backup:
1. Insert a USB flash drive (not included) or USB external hard drive (not included) into
one of the USB ports.
2. Start playing back video using the steps in 10.1 Using Playback, page 31.
3. Click
to mark the beginning of the video clip. Click again to mark the end of
the video clip.
4. Click
to open the Backup menu.
5. Configure the following:
5.1. Check the USB device where you would like to save the file.
5.2. Check a file format.
5.3. Check the files you would like to backup.
5.4. Click Backup. Then click Start. Wait for the backup to complete before remov-
ing the USB flash drive.
NOTE
Check the Combine Video check box to combine playback videos into a single playback
file.
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11.4 Viewing Backup Files
To playback .dav backup video files, a FLIR Cloud™ Player is available for PC and Mac at
www.lorextechnology.com.
11.4.1 Viewing Backup Files on PC
You need a video player to play back .dav backup video files. To find the video player visit
www.lorextechnology.com, search for the model number of your product, click on your
product in the search results, and click on the Downloads tab.
To view backup video files using the Player on PC:
1. Download and install the Video Player for PC from www.lorextechnology.com.
2. Click
to open a back up video file.
3. Use the Player controls to control playback or select other files for playback.
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Video Player Controls
1. File List: Double-click to open a file.
2. Display Area: Select the split-screen mode. Double-click a video file to expand. Click
the controls inside the display area to do the following:
•
: View information about the video file.
•
: Start/stop a manual recording from the video file.
: Take a snapshot from the video file.
•
•
: Close the video file.
3. Hide/show file list.
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4. Playback controls:
•
: Playback files in sequence.
•
: Synchronize playback times.
•
: Play/pause playback.
•
: Stop playback.
•
: Previous frame.
: Next frame.
•
•
•
: Volume control.
: Playback speed.
5. Zoom Timeline.
6. Add Files: Click to open back up video files.
7. Digital Zoom: Click to activate digital zoom mode. Click and drag in the video to zoom
in. Right-click to unzoom.
8. Drag: When digital zoom is activated, click to activate drag mode. Then click and drag
in the video to view different areas of the image.
9. Full-screen: Click to open the player in full screen. Press ESC to exit full screen.
10. Config: Click to open the configuration menu for the player. From here you can control
the default file formats and save locations for snapshots and video files saved from the
player.
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11.4.2 Viewing Backup Files on Mac
You need a video player to play back .dav backup video files. To find the video player visit
www.lorextechnology.com, search for the model number of your product, click on your
product in the search results, and click on the Downloads tab.
To view backup video files using the Player on Mac:
1. Download Video Player for Mac from www.lorextechnology.com.
2. Double click the downloaded file in Safari to extract the Smart Player app file.
3. Drag the Smart Player app to your Desktop or Applications list. Double click Smart
Player (
4. Click
) to open it.
to open a back up video file in another location.
5. Use the Player controls to control playback or select other files for playback.
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Video Player Controls
1. File List: Double-click to open a file.
2. Display Area: Select the split-screen mode. Double-click a video file to expand. Click
the controls inside the display area to do the following:
•
: View information about the video file.
: Take a snapshot from the video file.
•
•
: Close the video file.
3. Hide/show file list.
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4. Playback controls:
•
: When a video file ends, this button lets you select if you want the video player
to repeat the same file or play the next file.
•
: Play/pause playback.
•
: Stop playback.
: Previous file.
•
•
: Next file.
•
•
: Volume control.
: Playback speed.
5. Zoom Timeline.
6. Add Files: Click to open back up video files.
7. Full-screen: Click to open the player in full screen. Press ESC to exit full screen.
8. Config: Click to open the configuration menu for the player. From here you can control
the default file formats and save locations for snapshots and control the aspect ratio.
9. About: Click to see version information for the Player software.
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12
Managing Passwords and User Accounts
By default, the system user name is admin and the password is 000000. Passwords are
enabled by default and are required to access the Main Menu or connect to the system using a computer or mobile device. You will be prompted to create a new 6 character pass-
word the first time you power up your system.
NOTE
If you forget the password to the system, contact technical support to have it reset.
The system includes the following default account:
• Admin: The admin account has full access to the system, may configure all system set-
tings, and can manage user accounts.
12.1 Changing Passwords
You can change the system password of the admin and user accounts from the User
menu.
To modify an account password:
1. From Live View, right-click and then select Main Menu. If prompted, enter the system
user name (default: admin) and your secure password.
2. Click
3. Under the User tab, click
and select Setting. Select Account.
next to the user account you would like to modify.
4. Check Modify Password.
5. Under Old Password, enter the account’s previous password.
6. Under New Password, enter a new 6 character password for the account. Reenter
the new password under Confirm Password.
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7. Click OK to save changes.
12.2 Adding Users
You can allow multiple users to log in to the system. When adding different users, you can
assign what menus they have access to. For example, you may want your friend to monitor
your system while you are away, while not giving full access to your system.
To add a user account:
1. From Live View, right-click and then select Main Menu. If prompted, enter the system
user name (default: admin) and your secure password.
2. Click
and select Setting. Select Account.
3. Under the User tab, click Add User.
4. Configure the following:
• User: Enter a name for the user account.
• Password: Enter a 6 character password for the user account. Enter the password
again under Confirm Password.
• Memo (optional): Enter a description of the user account.
• Group: Select the group you would like to assign to this user account.
• System tab: Select the menus the user account may access.
• Playback tab: Select the channels the user account may access recorded video
from.
• Covert tab: Select the channels the user account may view live video from.
5. Click OK to save changes.
Now, you can log in to the system locally, or remotely using the user name and password
you created. When logging into the system with a user account, the user will only have access to the menus you assigned.
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12.3 Modifying Users
1. In the Account menu, click
next to the user account you would like to modify.
2. Update the user’s account details as needed, and then click OK to save changes.
12.4 Deleting Users
1. In the Account menu, click
next to the user account you would like to delete.
2. Click OK to confirm.
NOTE
The admin account cannot be deleted from the system.
12.5 Account Groups
Account groups can be used to easily manage permissions for multiple user accounts.
User accounts can be given all the permissions of a group, but cannot be given permissions that the group does not have.
The system includes the following groups by default:
• admin: Accounts in the admin group are system administrators. They have full access
to the system, may configure all system settings, and can manage user accounts.
• user: Accounts in the user group are normal users. They have limited access to system
menus.
12.6 Adding Groups
1. From Live View, right-click and then select Main Menu. If prompted, enter the system
user name (default: admin) and your secure password.
2. Click
and select Setting.
3. Click Account and select the Group tab.
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4. Click Add Group.
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5. Configure the following:
• Under Group Name, enter a name for the group.
• Under Memo, enter an optional comment for this group.
• Under the System tab, select the menus the group may access.
• Under the Playback tab, select the channels the group may access recorded video
from.
• Under the Covert tab, select the channels the group may view live video from.
6. Click OK to save changes.
12.7 Modifying Groups
1. In the Group tab, click
next to the group you would like to modify.
2. Update the group’s details as needed, and then click OK to save changes.
12.8 Deleting Groups
1. In the Group tab, click
next to the group account you would like to delete.
2. Click OK to confirm.
NOTE
The admin and user groups cannot be deleted from the system.
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Using the Main Menu
To open the Main Menu:
• Using the mouse: Right-click and click Main Menu. The system password is required
to access the Main Menu. Enter the system user name (default: admin) and your secure password.
1. Playback ( ): Opens the Playback menu. This allows you to search for video
recordings saved on the NVR’s hard drive. For details, see 10 Playback, page 31.
2. Backup (
11 Search & Backup, page 35.
3. Camera Setting (
network (see 5.13 Connecting Cameras to the Local Area Network (LAN), page 12 for
details), set recording parameters, and assign custom titles for your cameras.
4. System Information (
tem Information, page 58
5. Setting (
display settings and more. This menu also allows you to restore the NVR to factory defaults. For details, see 13.3 Setting, page 67
6. Shutdown (
Shutdown, page 94.
13.1 Camera Setting
Manage network cameras, set recording parameters, and assign custom titles for your
cameras.
): Export files to a USB flash drive (not included). For details, see
): Opens the menu to manage cameras connected to the
): View system information. For details, see 13.2 Sys-
): Configure system date and time, user profiles, network settings,
): Logout, restart, or shutdown the NVR. For details, see 13.4
13.1.1 Remote Device
The Remote Device menu allows you to add cameras over the Local Area Network (LAN),
view camera status, and upgrade camera firmware. See 5.13 Connecting Cameras to the
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Local Area Network (LAN), page 12 for instructions on connecting cameras to the NVR
over the network.
13.1.2 Viewing Camera Status
The Status menu allows you to view the connection status for all connected cameras.
To view camera status:
1. From the Main Menu, click
and select Remote Device > Status.
13.1.3 Viewing Camera Firmware Versions
You can use the Firmware menu to view firmware versions for connected cameras.
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To view camera firmware versions:
1. From the Main Menu, click
and select Remote Device > Firmware.
13.1.4 Upgrading Camera Firmware
You can update the firmware for select Lorex network camera models through the NVR.
Firmware upgrades provide enhanced functionality for the cameras.
NOTE
Firmware upgrade via NVR is supported only on select Lorex network cameras. A list of cameras compatible with firmware upgrade via NVR is available at www.lorextechnology.com.
To upgrade the camera firmware:
1. Download the camera firmware from www.lorextechnology.com if one is available.
NOTE
Make sure that the firmware file you are using is compatible with your network camera model.
2. Extract the firmware file and copy it to a USB flash drive (not included).
3. Insert the USB flash drive (not included) into a USB port on the system.
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4. Right-click and select Main Menu. Click and select Remote Device > IPC
Upgrade.
5. Click Select. Select the firmware file on the USB drive and click OK.
6. Check the cameras you would like to apply the upgrade to in the list and then click
Start Upgrade.
CAUTION
Wait for the firmware upgrade to complete before turning off or unplugging the cameras or NVR. The
cameras will restart during the firmware update process.
13.1.5 Recording
The Recording menu allows you to set recording parameters for your cameras, such as
the resolution and frame rate.
13.1.6 Configuring Recording Quality
The system employs two video recording streams, a Main Stream and a Sub Stream. The
Main Stream records high quality video to your system’s hard drive. The Sub Stream records lower resolution video for efficient streaming to devices over the Internet. You can
customize the video quality settings for these streams according to your needs.
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NOTE
For select cameras, you can configure the live video stream to Display Stream. You can view display
stream only in multiple channel (8 or more) live view. It is recommended to set the resolution to D1.
To configure recording quality:
1. From the Main Menu, click
and select Recording > Recording.
2. Under Channel, select the camera you would like to configure.
3. Under Type, select the recording type you want to configure the recording quality set-
tings for.
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4. Configure the following settings. Settings for the Main Stream are in the left column.
Settings for the Sub Stream are in the right column.
NOTE
For select cameras, you can configure settings for display stream on the right column.
• Compression: Select the video compression type that will be used.
• Resolution: Select the resolution that you want to use to record the selected chan-
nel. Higher resolutions create a more detailed image, but take up more hard drive
space to record and require more bandwidth to stream to connected computers or
mobile devices.
NOTE
Available resolutions for the Main Stream and Sub Stream depend on the model of camera that is
connected to the system.
• Frame Rate (FPS): Select the frame rate in Frames Per Second (FPS) that each
stream will record at. A higher frame rate provides a smoother picture, but requires
more storage and bandwidth.
• Bit Rate Type: Select CBR (Constant Bit Rate) or VBR (Variable Bit Rate) to deter-
mine the bit rate type. If you select VBR, you can set the video quality setting between 1 and 6. If you select VBR, select the Quality from 1 (lowest) to 6 (highest).
• Bit Rate (Kbps): Select the bit rate for each recording stream. A higher bit rate re-
sults in a better image, but increases the amount of hard drive space or bandwidth
required.
NOTE
Only select cameras support the Audio/Video setting. See 13.1.7 Configuring Audio Recording,
page 56 for details.
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5. (Optional) Click the Copy button to copy recording settings to other channels.
6. Click OK to save changes.
13.1.7 Configuring Audio Recording
The system supports audio recording. Audio-enabled cameras (not included) are required
to use audio recording. The MIC IN port is reserved for two-way audio.
To configure audio recording:
1. From the Main Menu, click
and select Recording > Recording.
2. Select the audio-enabled camera under Channel.
3. Check the left Audio/Video check box to enable audio recording. Check the middle
check box to enable audio streaming to remote devices (such as a smartphone).
Check the right check box to enable video streaming to remote devices.
4. Click OK to save changes.
13.1.8 Configuring Snapshot Recording Settings
The system can be set to record snapshot images when a camera detects motion. These
snapshots can be viewed through the Playback menu or can be attached to email alerts
and push notifications. The Snapshot tab in the Recording menu controls the quality and
recording parameters for each camera.
NOTE
In order to enable Snapshot recording, the following menu options must be configured:
• The Snapshot schedule must be enabled for times that you would like to save snapshots. See 13.3.16
Configuring the Snapshot Schedule, page 82.
• Snapshot recording must be enabled for motion detection in the Event menu. See 13.3.8 Configuring
Motion Detection, page 73.
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To configure snapshot recording settings:
1. From the Main Menu, click
and select Recording > Snapshot.
2. Under Snapshot, select the number of snapshots the NVR will take when the snapshot button is pressed.
3. Configure the following settings for snapshots saved automatically from motion detection or the snapshot schedule:
• Channel: Select the channel you would like to configure.
• Mode: Select Timing for the system to take snapshots according to the snapshot
schedule (see 13.3.16 Configuring the Snapshot Schedule, page 82). Select Trig-
ger for the system to take snapshots only when triggered by motion detection
(snapshot must be enabled in the Motion Detect menu; see 13.3.8 Configuring Mo-
tion Detection, page 73).
• Image Size: The image size is the same as the Main Stream resolution of the
camera.
• Quality: Select the snapshot image quality between 1 (lowest) and 6 (highest).
• Snapshot Frequency: Select the number of snapshots (up to 6) the NVR will take
each time.
4. Click Apply and OK to save changes.
13.1.9 Creating Custom Channel Names
You can assign custom names to your cameras. For example, you can name your cameras
based on their location (e.g. hallway or front door).
To create custom channel names:
1. From the Main Menu, click
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2. Enter a custom name for each channel.
3. Click OK to save changes.
13.2 System Information
View system information such as device model, hard drive information, connected users
and more.
13.2.1 HDD Info
The HDD Info sub-menu shows information related to the hard drives installed in the system, including capacity, status, and type.
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To access the HDD Info menu:
• From the Main Menu, click
and then click Info > HDD Info.
13.2.2 Record Info
The Record Info menu shows the start and end times of recordings saved on the hard
drive.
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To access the Record Info menu:
• From the Main Menu, click
and then select Info > Record Info.
13.2.3 Version
The Version sub-menu allows you to view information about the current firmware installed
on the system.
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To access the Version menu:
• From the Main Menu, click
and then click Info > Version.
13.2.4 Event
The Event menu shows you a display of system alarms. Activated alarms are highlighted
in white. Additional info such as channels that are currently detecting motion is shown.
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The following alarms are shown in the Event menu:
• No HDD: No hard drive is detected.
• Disk Error: Hard drive error detected.
• Disk Full: Hard drive is full.
• IP Conflict: More than one device on the network is using the same IP address.
• Net Offline: System is not connected to the network.
• MAC Conflict: More than one device on the network is using the same MAC address.
• Video Loss: Shows disconnected channels.
• Tampering: Camera masking alarm has been triggered (e.g. someone has covered the
camera lens).
• Motion Detect: Shows channels with active motion alarms.
To access the Event Info menu:
• From the Main Menu, click
and then select Event.
13.2.5 Online Users
The Online Users menu shows a list of users connected to the system using computers
or mobile devices.
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To access Online Users:
• From the Main Menu, click
and then select Network.
13.2.6 Load
The Load menu shows you the network traffic your system is sending and receiving.
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To access Load:
• From the Main Menu, click
and then select Network > Load.
13.2.7 Test
The Test menu allows you to test if your system can connect to other devices over the
LAN or Internet. You can enter the IP address of a device and click Test to determine if
your system can connect to it.
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To access Test:
• From the Main Menu, click
and then select Network > Test.
13.2.8 BPS
The BPS sub-menu shows the bitrates of connected cameras. The bitrate is the amount of
data the camera is sending to the system.
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To access BPS:
• From the Main Menu, click
and then select BPS.
13.2.9 Log
The Log sub-menu allows you to search for system logs.
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To search for system logs:
1. From the Main Menu, click
and then select Log.
2. Under Type, select the log type to search for.
3. Under Start Time and End Time, select the start and end time for your search.
4. Click Search.
5. (Optional) Click Backup to export logs to a USB flash drive connected to the system.
13.3 Setting
The Setting menu allows you to configure general system, schedule, network, recording,
display, and motion settings. It also allows you to restore the system to factory defaults.
13.3.1 Network
The Network menu allows you to configure network parameters for your system.
13.3.2 Selecting DHCP or Static IP Address (TCP/IP)
The TCP/IP menu allows you to configure IP address settings.
To configure IP address settings:
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1. From the Main Menu, click
and then select Network > TCP/IP.
2. Check DHCP (recommended) to let the system automatically obtain an IP address
from the router or uncheck to assign a static IP address.
If you uncheck DHCP, configure the following:
• IP Address: Enter the IP address you would like to assign to the system. Make sure
that no other device on your network is using the same IP address.
• Subnet Mask: Enter the subnet mask for your network.
• Default Gateway: Enter the gateway address for your network.
• Preferred DNS: Enter the address of your primary DNS server.
• Alternate DNS: Enter the address of your secondary DNS server.
3. Click OK to save changes.
13.3.3 Configuring System Ports (Connection)
The Connection menu allows you to configure ports used by the system. Please note that
port forwarding is not required to use FLIR Cloud™.
If you are using DDNS connectivity, port forwarding is required for the HTTP Port (defaut:
80) and TCP (Client Port) (default: 35000).
To configure system ports:
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1. From the Main Menu, click and then select Network > Connection.
2. Configure the ports as needed and click OK to save changes.
NOTE
Up to 3 devices may connect to the system at the same time when using FLIR Cloud™.
13.3.4 Configuring DDNS Settings
Lorex DDNS is available as an optional connectivity option. Please see 19 DDNS Setup
(Advanced), page 180 for details.
The primary connectivity option uses FLIR Cloud™ to connect to your system over the Internet without requiring port forwarding or DDNS registration. For details, see 14 Connect-
ing to Your System Over the Internet on PC or Mac, page 96.
To configure DDNS Settings:
1. Visit http://ddns.myddns-flir.com and register for a DDNS account.
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2. From the Main Menu, click and then select Network > DDNS.
3. Check Enable.
4. Under Domain Name, enter the Domain Name/URL Request you received in the
email after registering for DDNS.
5. Under User ID, enter your DDNS User Name.
6. Under Password, enter your DDNS Device password.
7. Click OK to save your settings.
NOTE
Please allow 10~15 minutes for the DDNS servers to update with your new DDNS address before attempting to connect.
13.3.5 Configuring Email Alerts
You can configure the system to send out email alerts for motion detection or other events.
NOTE
• To send out motion detection alerts, you must enable the Send Email option for motion detection on
each camera you would to receive alerts from. For details, see 13.3.8 Configuring Motion Detection,
page 73.
• SMTP server connection information is required to set up email alerts. Contact your email service provider to retrieve your SMTP server information.
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To configure Email Alerts:
1. From the Main Menu, click
and then select Network > Email.
2. Check Enable to enable email notifications.
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3. Configure the following:
• Mail Select: Select Lorex to use the Lorex email server to send out notifications.
This is the recommended setting.
• SMTP Server: Enter the SMTP server address.
• Port: Enter the port used by the SMTP server.
• Anonymous: Check if your server supports anonymous logins. Otherwise, leave
this unchecked.
• User: Enter the SMTP user name.
• Password: Enter the SMTP password.
• Email Schedule: Click Setup to configure time periods during which email alerts
will be sent.
• Receiver: Enter the email address that will receive alerts.
• Sender: Enter the sender’s email address.
• Subject: Enter the subject line for the email alert.
• Attachment: Check to include a jpg image attachment of the camera.
NOTE
You must enable the Snapshot option for motion detection on each camera you would to receive
attachments. For details, see 13.3.8 Configuring Motion Detection, page 73.
• Encrypt Type: Select SSL or TLS if your server uses encryption. Select None if
your server does not use encryption.
• Interval: Enter the interval between alert emails.
• Health Enable: Check to enable health check emails. Enter the interval in minutes
for health check emails.
NOTE
Health check emails will be sent periodically to ensure that the system is functioning normally.
4. Click Test to send a test email.
5. Click OK to save settings.
13.3.6 Configuring Switch Settings (Advanced)
You can configure the networking settings for the internal PoE switch.
CAUTION
It is recommended to leave this menu on the default settings. Changing the information in this menu
may disrupt the connection to the cameras.
To configure switch settings:
1. From Live View, right-click and select Main Menu.
2. Click
> Network > Switch.
3. Check Enable.
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4. Configure the IPAddress, Subnet Mask, and Default Gateway for the internal PoE
switch.
5. Click OK. Click Save to save changes. The system will restart.
13.3.7 Event
The Event menu allows you to configure settings for motion detection, video loss, and system warnings.
13.3.8 Configuring Motion Detection
The system supports motion detection on any connected camera. You can determine the
sensitivity as well as the active area for motion detection per channel.
To configure motion detection events:
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1. From the Main Menu, click
Detect.
and then click Event > Motion > Motion
2. Under Channel, select the channel you would like to configure.
3. Check Enable to enable motion detection on the selected channel.
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4. Click Set next to Region to configure which areas of the image will be enabled for mo-
tion detection. The camera image appears with a red grid overlay on the entire image,
letting you know that motion detection is active for the entire image. Click or click-anddrag to add/remove area from the red grid.
Motion Grid
• Hover the mouse at the top of the screen to select which motion zone you would like
to configure. You can set up to 4 motion detection zones and customize the sensitivity and threshold for motion detection separately for each zone between 0 (lowest)
and 100 (highest).
• The Sensitivity level determines how sensitive the camera is to motion. For exam-
ple, if the sensitivity is high, small amounts of motion are more likely to trigger an
event. It is recommended to select a sensitivity level between 30~70.
• The Threshold level determines how much motion is required to trigger an event. If
the amount of motion exceeds the threshold, an event occurs. It is recommended to
select a Threshold level between 10~50.
• Right-click when finished.
NOTE
It is recommended to have a second person walk in front of the camera to test different sensitivity
and threshold settings to determine the best setting for your camera’s location.
5. To configure a schedule when motion detection will be enabled on this channel, click
Set next to Period. Configure times when motion detection will be enabled. For example, you may want to disable motion detection during business hours and enable it outside of business hours. Click OK when finished.
NOTE
This setting can override scheduled motion recording. This means that motion recording will only
take place at times that are enabled both in the Schedule menu and here.
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6. Check boxes to your preference:
• Show Message: Check to have a message appear on the system when motion is
detected.
• Send Email: Check to receive an email notification when motion is detected. En-
sure you have enabled email notifications (see 13.3.5 Configuring Email Alerts,
page 70).
• Channels: Check to record video from the selected channel (s) when motion is
detected.
• PTZ Activation: Check to enable PTZ actions when motion is detected (PTZ cam-
era required; not included). Click Set to select which PTZ actions will be taken by
each camera.
• Post_REC: Set how long the system will record video for after motion is detected.
• Sequence: Check to enable a custom sequence mode when motion is detected on
the selected channel. Then click the channels you would like to display in the custom sequence mode.
• Snapshot: Check to save a snapshot when the camera detects motion.
• Buzzer: Check to enable the system buzzer.
7. Click OK to save changes.
13.3.9 Configuring Video Loss Settings
Video Loss occurs if the system loses connection to one of the cameras.
To configure video loss settings:
1. From the Main Menu, click
and then click Event > Motion > Video Loss.
2. Under Channel, select the channel you would like to configure.
3. Check Enable to enable video loss events for the selected channel.
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4. Configure the following to customize settings for video loss events:
• Period: Click Set to configure a schedule for video loss events. It is recommended
to leave this on the default setting, so you can be alerted at any time one of your
cameras loses video.
• Show Message: Check to show a popup message on the monitor if one of your
cameras loses video.
• Send Email: Check to enable email alerts. Enabling Send Email requires you to
set up email notifications. See 13.3.5 Configuring Email Alerts, page 70) for full
instructions.
• Channels: Check to enable video recording when video loss occurs.
• PTZ Activation: Check to enable PTZ actions when video loss occurs (PTZ camera
required; not included). Click Set to select which PTZ actions will be taken by each
camera.
• Post_REC: Enter the number of seconds the system will record after video loss
occurs.
• Sequence: Check to enable a custom sequence mode when video loss occurs on
the selected channel. Then click the channels you would like to display in the custom sequence mode.
• Snapshot: Check to save a snapshot when video loss occurs.
• Buzzer: Check to enable the system buzzer when video loss occurs on the cur-
rently selected channel.
5. Click OK to save changes.
13.3.10 Configuring Tampering Settings
Allows you to set up your camera to detect video tamper, and trigger alerts.
To configure video tamper settings:
1. From the Main Menu, click
and then click Event > Motion > Tampering.
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2. Under Channel, select the channel you would like to configure.
3. Check Enable to enable video tamper alarm for the selected channel.
4. Configure the following to customize settings for video tamper events:
• Period: Click Set to configure a schedule when video tamper alarm will be acti-
vated. It is recommended to leave this on the default setting, so you will be alerted
any time one of your cameras is tampered with.
• Show Message: Check to show a popup message on the monitor if one of your
cameras is tampered with.
• Send Email: Check to enable email alerts. Enabling Send Email requires you to
set up email notifications. See13.3.5 Configuring Email Alerts, page 70) for full
instructions.
• Channels: Check to enable video recording when video tamper occurs.
• PTZ Activation: Check to enable PTZ actions when video tamper occurs (PTZ
camera required; not included). Click Set to select which PTZ actions will be taken
by each camera.
• Post_REC: Enter the number of seconds the system will record after video tamper
occurs.
• Sequence: Check to enable a custom sequence mode when video tamper occurs
on the selected channel. Then click the channels you would like to display in the
custom sequence mode.
• Snapshot: Check to save a snapshot when video tamper occurs.
• Buzzer: Check to enable the system buzzer when video tamper occurs on the cur-
rently selected channel.
5. Click OK to save changes.
13.3.11 Configuring Hard Drive Warnings
Hard drive warnings will notify you if an issue is detected with the hard drive.
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To configure hard drive warnings:
1. From the Main Menu, click
and then click Event > Warning > HDD.
2. Under Event Type, select the hard drive event you would like to configure.
• No HDD: No hard drive detected.
• Disk Error: A hard drive error has been detected.
• Disk Full: The hard drive is full or almost full. You can enter the percentage of disk
space remaining that will trigger a warning under Less Than (e.g. when less than
10% of the hard drive is empty, trigger a warning). Disk Full warnings will not occur if
overwrite is enabled.
• All: Configure warnings for all hard drive events.
3. Configure the responses the system will take when the selected event occurs:
• Show Message: Show a popup message on the monitor.
• Send Email: Check to enable email alerts. Enabling Send Email requires you to
set up email notifications. See13.3.5 Configuring Email Alerts, page 70) for full
instructions.
• Buzzer: Check to activate the system buzzer.
4. Click OK to save changes.
13.3.12 Configuring Network Warnings
Network warnings will notify you if your system loses connection to the Internet or local
network or if there is an issue on your network.
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To configure network warnings:
1. From the Main Menu, click
and then click Event > Warning > Network.
2. Under Event Type, select the event type you would like to configure.
• Net Disconnection: The system has lost connection to the network.
• IP Conflict: More than one device on your network has the same IP address.
• MAC Conflict: More than one device on your network has the same MAC address.
• All: Configure responses for all network events.
3. Configure the following for the selected event type:
• Enable: Check to enable the selected event type.
• Show Message: Check to show a popup message when the selected event occurs.
• Send Email: Check to enable email alerts. Enabling Send Email requires you to
set up email notifications. See 13.3.5 Configuring Email Alerts, page 70) for full
instructions.
• Buzzer: Check to activate the system buzzer.
4. Click OK to save changes.
13.3.13 Storage
The Storage menu allows you to configure the recording schedule and hard drives connected to the system.
13.3.14 Configuring the Video Recording Schedule
You can set a custom recording schedule according to your needs. For example, you can
set the system to record continuously during business hours and record on motion detection only outside of business hours.
A custom recording schedule helps reduce the amount of hard drive space required, increasing the time your system can retain recordings.
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To configure the video recording schedule:
1. From the Main Menu, click
and then click Storage > Schedule > Record.
2. Under Channel, select the channel you would like to configure or select All.
3. Configure the schedule as needed:
• Check Continuous or Motion to select the recording type you would like to
configure.
• Click and drag on each day to customize the recording schedule. The schedule is
set up as a grid, which each block representing one hour.
• Click
changes to
next to All to link the recording schedules for all days. The icon for a day
when days are linked. You can also click the boxes next to individual days to link them to each other. If the recording schedule is linked, changes
made to one of the days will apply to every day that is linked.
• Click
• Click
to disable all recording of the selected type on the selected day.
if you need to set a more precise schedule down to the minute.
4. Click OK to save changes.
13.3.15 Configuring Pre-Recording
The system can pre-record video when motion detection events occur.
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To configure pre-recording:
1. From the Main Menu, click
and then click Storage > Schedule > Record.
2. Under Channel, select the camera you would like to configure or select All.
3. Under PreRecord, select the duration for pre-recording.
4. Click OK to save settings.
13.3.16 Configuring the Snapshot Schedule
You can set a schedule for recording snapshots from the cameras.
To set up the snapshot schedule:
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1. From the Main Menu, click
Snapshot.
and then click Storage > Schedule >
2. Under Channel, select the channel you would like to configure or select All.
3. Configure the schedule as needed:
• Check Continuous or Motion to select the recording type you would like to
configure.
• Click and drag on each day to customize the recording schedule. The schedule is
set up as a grid, with each block representing one hour.
• Click
changes to
next to All to link the recording schedules for all days. The icon for a day
when it is linked. You can also click the boxes next to individual
days to link them to each other. If the recording schedule is linked, changes made
to one of the days will apply to every day that is linked.
• Click
• Click
to disable all recording of the selected type on the selected day.
if you need to set a more precise schedule down to the minute.
4. Click OK to save changes.
13.3.17 Configuring Holidays
You can set certain days as holidays. Holidays have a special recording schedule.
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To configure holidays:
1. From the Main Menu, click
2. Click Add New Holidays.
and then click Setting > General > Holiday.
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3. Configure the following:
• Holiday Name: Enter a name for this holiday.
• Repeat Mode: Select Once for the holiday to occur only this year or Always for the
holiday to be repeated each year.
• Holiday Range: Select Date to select a specific date, or select Week to select holidays based on which week they fall on.
4. Click Add. Now that you have added a holiday, an extra holiday setting is added to the
recording schedule.
NOTE
You can disable holiday schedules by selecting Close under the Status dropdown and then click
Apply.
13.3.18 Formatting the Hard Drive
The HDD Manager menu allows you to format the hard drive. It is recommended to format
any newly-installed hard drives before recording.
To format the hard drive:
CAUTION
Formatting the hard drive deletes all saved files. This step cannot be undone.
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1. From the Main Menu, click
and then click Storage > HDD Manager.
2. Select the hard dive you would like to format and then click Format. Click OK to
confirm.
3. Click OK to save changes. The system will restart to complete the formatting process.
13.3.19 Configuring Hard Drive Type
The system supports the following hard drive types:
• Read/Write: Normal recording hard drive.
• Read only: The system can playback data from this hard drive, but it will not record to it.
To set the hard drive type:
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1. From the Main Menu, click
and then click Storage > HDD Manager.
2. Click the hard drive you would like to configure.
3. Under Type, select Read/Write or Read only.
4. Click OK to save changes. The system will restart to complete this operation.
13.3.20 Configuring General System Settings
You can use the General menu to configure miscellaneous system settings.
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To configure general settings:
1. From the Main Menu, click
and then click Setting > General > General.
2. Configure the following:
• Device Name: Enter a name for your NVR.
• Language: Set the language for the NVR’s on-screen display.
• Video Standard: Select NTSC (North America) or PAL (Europe).
• HDD Full: Select Overwrite for the system to overwrite the oldest recordings when
the hard drive is full or select Stop Record for the system to stop recording when
the hard drive is full.
• Pack Duration: Select the length (in minutes) of video files stored on the system.
For example, if this is set to 30 minutes, the system will create a new video file for
each 30 minutes of continuous recording.
• Instant Playback: Select the amount of time (in minutes) the system will go back
when instant playback is activated in live view.
• Auto Logout: Select the idle time (in minutes) before the system will logout the cur-
rent user.
• IPC Time Sync: Select how often (in hours) the NVR will update the time on the
network cameras.
• Navigation Bar: Check to enable the Navigation Bar that comes up when you hov-
er the mouse cursor over the bottom of the screen in Live View.
• Startup Wizard: Check to enable a setup wizard when you start up the system.
• Mouse Sensitivity: Use the slider to adjust the mouse speed.
3. Click OK to save changes.
13.3.21 Changing the NVR’s Output Resolution
To optimize display, you can change the output resolution of your NVR to match the maximum supported resolution of your monitor. The Display menu allows you to configure the
systems monitor resolution and other display settings.
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NOTE
Maximum supported output resolutions:
• Up to 1080p resolution using a VGA cable (not included).
• Up to 4K resolution using the included HDMI cable (4K monitor or TV required).
To change the NVR’s output resolution:
1. From the Main Menu, click
and then click Setting > Display > Display.
2. Under Resolution, select the resolution of your monitor or TV.
3. Click OK to save changes. Click OK again to restart the system using the new
resolution.
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To configure other display settings:
1. From the Main Menu, click
and then click Setting > Display > Display.
2. Configure the following:
• Transparency: Adjust the menu transparency.
• Time Display: Check to show the time on the live display.
• Channel Display: Check to show the channel names on the live display.
• Image Enhance: Check for the NVR to digitally improve the video quality on the live
display. This setting does not affect recordings.
• Original Scale: Click Set next to Original Scale to set the system to show the true
aspect ratio of the cameras on the live display. This may add black bars to the top
and bottom of the image.
3. Click Apply and OK to save changes.
13.3.22 Saving Your System Configuration to a USB Flash Drive
The system allows you to save your current system configuration to a USB flash drive (not
included). This is useful if you want to backup your current settings.
NOTE
This function only saves settings created in system menus. It does not save or backup any video.
To save your system configuration to a USB flash drive:
1. Insert a USB flash drive (not included) into one of the USB ports.
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