Lorex NR800 Series Instruction Manual

Instruction Manual NR800 Series
Instruction Manual NR800 Series
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Thank you for purchasing this product. Lorex is committed to providing our customers with a high quality, reliable security solution.
This manual refers to the following models:
NR8081 (8-channel)
NR8163 (16–channel)
NR8326 (32–channel)
For the latest online manual, downloads and product updates, and to learn about our complete line of accessory products, please visit our website at:
www.lorextechnology.com
WARNING
RISK OF ELECTRIC SHOCK DO NOT OPEN
WARNING: TO REDUCE THE RISK OF ELECTRIC SHOCK DO NOT REMOVE COVER. NO USER SERVICEABLE PARTS INSIDE.
REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.
The lightning flash with arrowhead symbol, within an equilateral triangle, is intended to alert the user to the presence of uninsulated "dangerous voltage" within the product’s enclosure that may be of sufficient magnitude to constitute a risk of electric shock.
The exclamation point within an equilateral triangle is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the literature accompanying the appliance.
WARNING: TO PREVENT FIRE OR SHOCK HAZARD, DO NOT EXPOSE THIS UNIT TO RAIN OR MOISTURE.
CAUTION: TO PREVENT ELECTRIC SHOCK, MATCH WIDE BLADE OF THE PLUG TO THE WIDE SLOT AND FULLY INSERT.
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Table of contents
1 Important Safeguards ...... ....... ....... ................ ....... ....... ....... ....... ....... .1
1.1 General Precautions ......... ....... ....... ....... ....... ....................... ...... 1
1.2 Installation...... ....... ....... ....... ................ ....... ....... ....... ....... ........ 1
1.3 Service ....... ....... ....... ................ ....... ....... ....... ....... .................. 2
1.4 Use.. ....... ....... ....... ....... ....... .. ....... ....... ....... ....... ....... ..............3
2 NR800 Series Features...... ....... ....... .. ....... ....... ....... ....... ....... ..............4
3 Getting Started (NR800 Series) . ....... ....... .. ....... ....... ....... ....... ....... .......6
4 Front Panel (NR800 Series) .. ....... ....... ................ ....... ....... ....... ............8
5 Rear Panel (NR800 Series).... ......... ....... ....... ....... ....... ....... ................ 10
6 Basic Setup (NR800 Series) .... ................ ....... ....... ....................... ..... 11
6.1 Step 1: Connect the IP Cameras .. ....... ....... ....................... ....... .. 11
6.2 Step 2: Connect the Mouse............ ....... ....... ................ ....... ...... 11
6.3 Step 3: Connect the Ethernet Cable ......... ....... ....... ..................... 11
6.4 Step 4: Connect the Monitor..... ....... ....... ................ ....... ....... ..... 12
6.5 Step 5: Connect the Power Adapter to Power the NVR ....... ....... .. .... 12
6.6 Step 6: Upgrade Firmware to Latest Version (if Available) .. ....... ....... 12
6.7 Step 7: Verify Camera Image .... ....... ....... ......... ....... ....... ....... ..... 12
6.8 Step 8: Set the Time .. ....... ....... ....... ....... ....................... ....... .... 13
6.9 Default System Password & Port Numbers .. ....... ....... ....... ............ 13
6.9.1 FLIR Cloud™ . ................ ....... ....... ....... ....... ....... .. ....... . 13
6.10 Quick Access to System Information . ....... ....... ................ ....... ..... 13
6.11 Connecting Cameras to the Local Area Network (LAN) .... ....... ....... . 15
7 Mouse Control ...... ....... ....... .. ....... ....... ....... ....... ....... ................ ....... 18
8 Remote Control ...... ....... ....... ....... ................ ....... ....... ................ ...... 19
8.1 Setting the Remote Control Address .... ....... ................ ....... ....... .. 19
9 Using the System ............... ....... ....... ................ ....... ....... ....... .......... 21
9.1 On-Screen Display .. ....... ....................... ....... ....... ....... ....... .. .... 21
9.2 Using the Quick Menu.......... ....... ....... ....... ....... ....... .. ....... ....... . 22
9.3 Adjusting Camera Image Settings.......... ....... ....... ....... ....... ....... .. 22
9.4 Using the Navigation Bar ......... ....... ....... ................ ....... ....... ..... 23
9.5 Using the Camera Toolbar .. ....... ................ ....... ....... ....... .......... 24
9.5.1 Using Instant Playback ........ ....... ....... ....... ................ ..... 24
9.5.2 Using Digital Zoom in Live Display . ....... ................ ....... .... 25
9.5.3 Using Real-time Backup ...... ....... ......... ....... ....... ....... ..... 25
9.6 Using the Virtual Keyboard...... ................ ....... ....... ....... ....... ...... 25
9.7 Adjusting Camera Zoom & Focus . ....... ....... ................ ....... ....... .. 26
10 Setting The Time ............. ....... ....... ................ ....... ....... ....... ....... ...... 27
11 Recording.. ....... ....... ................ ....... ....... ....... ....... ....... ................ .... 28
11.1 Video Recording Types ...... ....... ................ ....... ....... ....... .......... 28
11.2 Main Stream and Sub Stream..... ....... ....... ....................... ....... ... 28
11.3 Setting up Scheduled or Manual Recording ........... ....... ....... ....... .. 28
11.4 Configuring Hard Drive Overwrite .. ................ ....... ....... ....... ........ 29
12 Recording.. ....... ....... ................ ....... ....... ....... ....... ....... ................ .... 30
12.1 Video Recording Types ...... ....... ................ ....... ....... ....... .......... 30
12.2 Main Stream and Sub Stream..... ....... ....... ....................... ....... ... 30
12.3 Setting up Scheduled or Manual Recording ........... ....... ....... ....... .. 30
12.4 Configuring Hard Drive Overwrite .. ................ ....... ....... ....... ........ 31
13 Search (Playback) ........ ....... ....... ....... ................ ....... ....... ....... ....... .. 32
13.1 Playing Back Video from the Hard Drive ................ ....... ....... ....... .. 32
13.2 Playback Controls .. ................ ....... ....... ....................... ....... ..... 33
13.3 Playing Back from a USB Drive ........ ....... ....... ....................... ..... 33
13.4 Using Smart Search ............... ....... ....... ....... ................ ....... ..... 34
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14 Backup.... ....... ....... ....... ....... ....................... ....... ....... ................ ...... 35
14.1 Formatting the USB Thumb Drive ...... ................ ....... ....... ....... .... 35
14.2 Backing up Video...... ....... ....... ....... ....... ....................... ....... .... 35
14.3 Using Video Clip Backup .. ....... ....... ....... .. ....... ....... ....... ....... ..... 36
14.4 Viewing Backup Files..... ....... ....... ....................... ....... ....... ....... 37
14.4.1 Viewing Backup Files on PC ...... ....... ....... ................ ....... 37
14.4.2 Viewing Backup Files on Mac .. ....... ....... ................ ....... .. 39
15 Managing Passwords and User Accounts..... ....... ....... .. ....... ....... ....... . 42
15.1 Changing Passwords... .. ....... ....... ....... ....... ....... ................ ....... 42
15.2 Adding Users ............. ....... ....... ....... ................ ....... ....... ....... .. 42
15.3 Modifying Users ...... ....... ....... ....... .. ....... ....... ....... ....... ....... ..... 43
15.4 Deleting Users .... ....... ....... ................ ....... ....... ....... ....... ....... .. 43
15.5 Account Groups ...... ....... ....... ....... .. ....... ....... ....... ....... ....... ..... 43
15.6 Adding Groups .... ....... ......... ....... ....... ....... ....... ....... ................ 44
15.7 Modifying Groups ............. ....... ....... ....... ................ ....... ....... ... 44
15.8 Deleting Groups .. ....... .. ....... ....... ....... ....... ....................... ....... 44
16 Using the Main Menu ................ ....... ....... ....... ....... ....... ................ .... 46
16.1 Camera .... ................ ....... ....... ....... ................ ....... ....... ....... .. 46
16.1.1 Remote Device .... ....... ....... ....... .. ....... ....... ....... ....... ..... 46
16.1.2 Viewing Camera Status .................... ....... ....... ............... 46
16.1.3 Viewing Camera Firmware Versions . ....... ....... ....... ........... 47
16.1.4 Upgrading Camera Firmware .. ....... ....... ....... ................ ... 47
16.1.5 Recording.. ....... ....... ....... ................ ....... ....... .............. 48
16.1.6 Configuring Recording Quality. ................ ....... ....... .......... 48
16.1.7 Configuring Snapshot Recording Settings...................... .... 49
16.1.8 Creating Custom Channel Names .. ....... ....... ....... ......... .... 50
16.2 Info ......... ....... ....... ....... ....... ....... .. ....... ....... ....... ....... ....... ..... 52
16.2.1 HDD Info .. ....... ....... ....... ....... ......... ....... ....... ....... ....... . 52
16.2.2 Record Info ........... ....... ....... ....................... ....... ....... ... 52
16.2.3 Version .. ....... ................ ....... ....... ....... ....... ....... .. ....... . 53
16.2.4 Event Info . ....... ....... ....... ................ ....... ....... ....... ........ 53
16.2.5 Online Users .................. ....... ....... ....... ....... .. ....... ....... . 54
16.2.6 Load............... ....... ....... ....... ....... ....... .. ....... ....... ....... . 54
16.2.7 Test. ....... ....... ................ ....... ....... ....... ....... ................ 54
16.2.8 BPS ...................... ....... ....... ....... ....... .. ....... ....... ....... . 55
16.2.9 Log .... ....... ....... ....... ................ ....... ....... ....... ....... ...... 55
16.3 Setting.. ....... ....... ....... ....... ................ ....... ....... ...................... 56
16.3.1 Network .... ....... ....... ................ ....... ....... ....... .............. 56
16.3.2 Selecting DHCP or Static IP Address (TCP/IP) ............... ..... 56
16.3.3 Configuring System Ports (Connection)... ....... ....... ............ 56
16.3.4 Configuring DDNS Settings .. ....... ....... ....... ................ ..... 57
16.3.5 Configuring Email Alerts .. ....... ................ ....... ....... ....... .. 58
16.3.6 Configuring Switch Settings (Advanced)... ....................... .. 59
16.3.7 Event...... ....... ................ ....... ....... ....... ....... ....... ......... 60
16.3.8 Configuring Motion Detection. ....... ................ ....... ....... .... 60
16.3.9 Configuring Video Loss Settings .... ................ ....... ....... .... 61
16.3.10 Configuring Alarm Input Devices... ....... ....... ..................... 62
16.3.11 Controlling Alarm Output Devices . ......... ....... ....... ....... ..... 63
16.3.12 Configuring Hard Drive Warnings........ ....... ....... ....... ........ 63
16.3.13 Configuring Network Warnings ...... ....... ....... ....... ....... .. .... 64
16.3.14 Storage .... ....... ....... ................ ....... ....... ....... ............... 65
16.3.15 Configuring the Video Recording Schedule ....... ....... .. ....... . 65
16.3.16 Configuring Pre-Recording ............. ....... ....... .................. 66
16.3.17 Configuring the Snapshot Schedule .... ................ ....... ...... 66
16.3.18 Configuring Hard Drive Groups (Advanced) .... ................... 67
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16.3.19 Configuring Holidays... ....... ....... ................ ....... ....... ...... 69
16.3.20 Formatting the Hard Drive .... ....... ....................... ....... ..... 70
16.3.21 Configuring Hard Drive Type .. ....... ....... ....... ....... ....... .. .... 70
16.3.22 Setting up Hard Drive Mirroring (Advanced) ............. ....... ... 71
16.3.23 Configuring General System Settings .... ....... ....... ....... .. .... 72
16.3.24 Setting the Monitor Resolution (Display) ............... ....... ...... 73
16.3.25 Saving Your System Configuration to a USB Thumb
Drive ...... ....... ....... ................ ....... ....... ....... ....... ....... .. 73
16.3.26 Setting the System to Factory Defaults... ....................... .... 74
16.3.27 Upgrading Firmware from USB................. ....... ....... ....... .. 76
16.3.28 TV Adjust (NR816 and NR832 models only) .... ....... ....... ..... 76
16.4 Shutdown................ ....... ....... ....... ....... ....... ................ ....... .... 77
17 Connecting to Your System Over the Internet on PC or Mac .. ....... ....... .. 78
17.1 System Requirements...... .. ....... ....... ....... ....... ....... ................ ... 78
17.2 Step 1 of 3: Connect your System to Your Router .... ................ ....... 78
17.3 Step 2 of 3: Obtain the system’s Device ID.. ....... ....... ....... ......... .... 79
17.4 Step 3 of 3: Connect to the System Over the Internet ...... ....... ......... 79
18 Using FLIR Cloud™ Client for PC or Mac . ....... ....... ................ ....... ...... 83
18.1 Home Page ...... ....... ....... ....... ................ ....... ....... ....... ........... 83
18.2 Live View ...... ....... ....... ....................... ....... ....... ................ ..... 83
18.2.1 Live View Controls ....... .. ....... ....... ....... ....... ....... ............ 84
18.2.2 Opening Live View in Multiple Monitors ................ ....... ...... 85
18.3 Controlling PTZ Cameras . ....... ....... ....... ......... ....... ....... ....... ..... 86
18.3.1 PTZ Presets .. ....... ....... ....... ....... ................ ....... ....... .... 87
18.3.2 PTZ Tours... ....... ....... ....... ................ ....... ....... ....... ...... 87
18.3.3 PTZ Pattern ........... ....... ....... ....... ................ ....... ....... .. 88
18.3.4 PTZ Scan .. ....... ....... ....... ....................... ....... ....... ....... 89
18.3.5 PTZ Pan... ....... ....... ....... ....... ....... .. ....... ....... ....... ....... . 89
18.4 Playback. ................ ....... ....... ....... ....... ....... ................ ....... .... 89
18.5 Playback Controls .. ................ ....... ....... ....................... ....... ..... 91
18.6 Downloading Video to your Computer Hard Drive...... ....... .............. 92
18.7 Alarm ...... ................ ....... ....... ....................... ....... ....... .......... 92
18.8 Log..... ....... ....... ....... .. ....... ....... ....... ....... ....... ................ ....... 93
18.9 E-map ...... ................ ....... ....... ....................... ....... ....... ....... .. 94
18.10 Devices .. ....... ....... ................ ....... ....... ....... ....... ....... ......... .... 96
18.11 Device Config ....... ................ ....... ....... ....... ................ ....... ..... 96
18.12 Alarm CFG .. ....... ....... ....................... ....... ....... ....... ....... ......... 97
18.13 Tour & Task........ ....... ....................... ....... ....... ....... ....... .. ....... . 99
18.14 Account ........... ....... ....... ....... ....... ....... ................ ....... ....... .. 100
18.14.1 Managing User Accounts ....... ....... ....... ................ ....... . 100
18.14.2 Managing Roles... ....... ....... ....... .. ....... ....... ....... ....... ... 102
18.15 General ...... ....... ....... ....... ................ ....... ....... ....... ....... ....... 102
18.15.1 Basic . ....... ....... ....... ....................... ....... ....... ............ 103
18.15.2 File .. ....... ....... ................ ....... ....... ....... ................ .... 103
18.15.3 Alarm Prompt .. ......... ....... ....... ....... ....... ....... .............. 104
18.15.4 Version . ....... ....................... ....... ....... ................ ....... 104
19 Connecting to your System Using Smartphone or Tablet Apps... ....... .. 106
19.1 iPhone.... ....... ....... ................ ....... ....... ....... ....... ....... ......... .. 106
19.1.1 Prerequisites.... ................ ....... ....... ....................... .... 106
19.1.2 Connecting to your System on iPhone.... ....... ....... ......... .. 106
19.1.3 Live View Interface .... ....... ....... ....................... ....... ..... 107
19.1.4 Controlling PTZ Cameras. ................ ....... ....... ....... ....... 108
19.1.5 Viewing Snapshots and Videos with Local Files .. ....... ....... 109
19.1.6 Using Playback Mode on iPhone ........ ....... ....... ....... ...... 109
19.1.7 Enabling Push Notifications ...... ....... ....... .. ....... ....... ...... 110
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19.1.8 Using the Event List ........ ....... ....... ................ ....... ....... 112
19.1.9 Using Favorites. ....................... ....... ....... ................ .... 113
19.1.10 Using the E-Map ........ ....... ....... ....................... ....... .... 114
19.1.11 Device Manager.... ....... ....... ....... ....................... ....... .. 116
19.1.12 Adding Devices Using an IP or DDNS Address
(Advanced)..... ....... ....... ....................... ....... ....... ....... 117
19.2 iPad ....... ................ ....... ....... ....... ....... ....................... ....... .. 118
19.2.1 Prerequisites.... ................ ....... ....... ....................... .... 118
19.2.2 Connecting to your system on an iPad .... ....... ....... ....... ... 118
19.2.3 Live View Interface .... ....... ....... ....................... ....... ..... 119
19.2.4 Controlling PTZ Cameras. ................ ....... ....... ....... ....... 120
19.2.5 Using Playback Mode on iPad....... ....... ....... ....... ....... .... 121
19.2.6 Using Local File to View Manual Recordings .. ....... ....... .... 123
19.2.7 Enabling Push Notifications ...... ....... ....... .. ....... ....... ...... 123
19.2.8 Using the Event List ........ ....... ....... ................ ....... ....... 125
19.2.9 Using Favorites. ....................... ....... ....... ................ .... 125
19.2.10 Using the E-Map ........ ....... ....... ....................... ....... .... 126
19.2.11 Using the Device Manager ........ ....... ....... ....... ....... ....... 128
19.2.12 Adding Devices Using an IP or DDNS Address
(Advanced)..... ....... ....... ....................... ....... ....... ....... 129
19.3 Android .... ....... ....... ....... ....... ....................... ....... ....... ......... 131
19.3.1 Prerequisites.... ................ ....... ....... ....................... .... 131
19.3.2 Connecting to your System on Android .... ....... ....... ......... 131
19.3.3 Live View Interface .... ....... ....... ....................... ....... ..... 132
19.3.4 Controlling PTZ Cameras. ................ ....... ....... ....... ....... 133
19.3.5 Viewing Snapshots and Videos with Local Files .. ....... ....... 133
19.3.6 Using Playback Mode on Android .. ....... ....... ....... ......... .. 134
19.3.7 Enabling Push Notifications ...... ....... ....... .. ....... ....... ...... 135
19.3.8 Using the Event List ........ ....... ....... ................ ....... ....... 136
19.3.9 Using Favorites. ....................... ....... ....... ................ .... 137
19.3.10 Using the E-Map ........ ....... ....... ....................... ....... .... 138
19.3.11 Device Manager.... ....... ....... ....... ....................... ....... .. 140
19.3.12 Adding Devices Using an IP or DDNS Address
(Advanced)..... ....... ....... ....................... ....... ....... ....... 140
20 DDNS Setup (Advanced) ...... ....... ....... ....... ................ ....... ....... ....... 142
20.1 Accessing your System within a Local Network (LAN) .. ....... ....... ... 142
20.1.1 Step 1 of 3: Connect your System to Your Router...... ....... .. 142
20.1.2 Step 2 of 3: Obtain the System’s Local IP Address ........... .. 143
20.1.3 Step 3 of 3: Connect to the System’s Local IP
Address .. ....... ....... ....... ................ ....... ....... ....... ....... 143
20.2 DDNS Setup—Access your System Remotely over the
Internet............ ....... ....... ....... ....... ....................... ....... ....... .. 145
20.2.1 Step 1 of 4: Port Forwarding .. ....... ....... ....... ....... ....... .. .. 145
20.2.2 Step 2 of 4: Create a DDNS Account ...... ................ ....... . 146
20.2.3 Step 3 of 4: Enable DDNS on the System .. .. ....... ....... ...... 148
20.2.4 Step 4 of 4: Connect to the System’s DDNS
Address .. ....... ....... ....... ................ ....... ....... ....... ....... 149
21 Connecting a PTZ Camera (NR800 Series)..... ....... ................ ....... ..... 152
21.1 Controlling a PTZ Camera (Local NVR) . ....... ....... ....... ....... .. ...... 152
21.2 Advanced PTZ Controls .. ....... ....... ....... ................ ....... ....... .... 153
21.2.1 Presets .. ....... ....... ....................... ....... ....... ....... ........ 153
21.2.2 Tours ................ ....... ....... ....................... ....... ....... .... 154
21.2.3 Pattern .... ....... ....................... ....... ....... ....... ....... ....... 154
21.2.4 Auto Scan ....... ................ ....... ....... ....... ................ .... 155
22 NR800 Series Hard Drive Installation . ....... ....... ....... ....... ................ .. 156
22.1 Installing a Hard Drive ....... ....... ....................... ....... ....... ......... 156
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22.2 Removing the Hard Drive...... ....... ....... ....... ......... ....... ....... ...... 157
22.3 Formatting Hard Drives ................ ....... ....... ....... ....... ....... ....... 158
23 Recording Audio .. ....... ....... ................ ....... ....... ....... ....... ....... .. ...... 160
23.1 Step 1 of 2: Connecting an audio-capable camera ............... ....... . 160
23.2 Step 2 of 2: Configuring audio recording . ....... ....... ................ ..... 161
24 Troubleshooting .. ....... ....... ....................... ....... ....... ................ ....... 162
25 NR800 Series System Specifications .... ....... ....... ....... .. ....... ....... ...... 164
25.1 System ....... ....... ....... .. ....... ....... ....... ....... ....................... ..... 164
25.2 Inputs/Outputs .. ....... ................ ....... ....... ....... ................ ....... 164
25.3 Display ...... ....... ....... ....................... ....... ....... ....... ....... .. ...... 164
25.4 Recording ....... ................ ....... ....... ....... ................ ....... ....... . 164
25.5 Playback and Backup .. ....... ................ ....... ....... ....... ....... ....... 165
25.6 Storage & Archive .. ....... ................ ....... ....... ....... ................ ... 165
25.7 Connectivity......... ....... ....... ....... ....... ......... ....... ....... ....... ...... 165
25.8 General ...... ....... ....... ....... ................ ....... ....... ....... ....... ....... 166
25.9 Recording Resolution (Pixels) & Speed (FPS — Frames per
second) . ....... ....... ................ ....... ....... ....... ................ ....... ... 166
26 Notices......... ....... ....... ....... ................ ....... ....... ....... ....... ....... .. ...... 167
26.1 FCC/IC Notice... ....... ....... ....... ....... ....... ................ ....... ....... .. 167
26.2 Modification. .. ....... ....... ....... ....... ....... ................ ....... ....... ..... 167
26.3 ROHS .. ....... ................ ....... ....... ....... ................ ....... ....... .... 167
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Important Safeguards
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In addition to the careful attention devoted to quality standards in the manufacturing process of your product, safety is a major factor in the design of every instrument. How­ever, safety is your responsibility too. This sheet lists important information that will help to ensure your enjoyment and proper use of the product and accessory equipment. Please read them carefully before operating and using your product.
1.1 General Precautions
1. All warnings and instructions in this manual should be followed.
2. Remove the plug from the outlet before cleaning. Do not use liquid aerosol deter­gents. Use a water-dampened cloth for cleaning.
3. Do not use this product in humid or wet places.
4. Keep enough space around the product for ventilation. Slots and openings in the storage cabinet should not be blocked.
5. It is highly recommended to connect the product to a surge protector to protect from damage caused by electrical surges. It is also recommended to connect the product to an uninterruptible power supply (UPS), which has an internal battery that will keep the product running in the event of a power outage.
CAUTION
Maintain electrical safety. Power line operated equipment or accessories connected to this product should bear the UL listing mark or CSA certification mark on the accessory itself and should not be modified so as to defeat the safety features. This will help avoid any potential hazard from electrical shock or fire. If in doubt, contact qualified service personnel.
1.2 Installation
1. Read and Follow Instructions - All the safety and operating instructions should be read before the product is operated. Follow all operating instructions.
2. Retain Instructions - The safety and operating instructions should be retained for future reference.
3. Heed Warnings - Comply with all warnings on the product and in the operating instructions.
4. Polarization - Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has two blades with one wider than the other.
A grounding type plug has two blades and a third grounding prong.
The wide blade or the third prong are provided for your safety.
If the provided plug does not fit into your outlet, consult an electrician for replacement of the obsolete outlet.
5. Power Sources - This product should be operated only from the type of power source indicated on the marking label. If you are not sure of the type of power sup­plied to your location, consult your video dealer or local power company. For products intended to operate from battery power, or other sources, refer to the operating instructions.
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Important Safeguards
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6. Overloading - Do not overload wall outlets or extension cords as this can result in the risk of fire or electric shock. Overloaded AC outlets, extension cords, frayed power cords, damaged or cracked wire insulation, and broken plugs are dangerous. They may result in a shock or fire hazard. Periodically examine the cord, and if its ap­pearance indicates damage or deteriorated insulation, have it replaced by your serv­ice technician.
7. Power-Cord Protection - Power supply cords should be routed so that they are not likely to be walked on or pinched by items placed upon or against them. Pay particu­lar attention to cords at plugs, convenience receptacles, and the point where they exit from the product.
8. Surge Protectors - It is highly recommended that the product be connected to a surge protector. Doing so will protect the product from damage caused by power surges. Surge protectors should bear the UL listing mark or CSA certification mark.
9. Uninterruptible Power Supplies (UPS) - Because this product is designed for con­tinuous, 24/7 operation, it is recommended that you connect the product to an unin­terruptible power supply. An uninterruptible power supply has an internal battery that will keep the product running in the event of a power outage. Uninterruptible power supplies should bear the UL listing mark or CSA certification mark.
10. Ventilation - Slots and openings in the case are provided for ventilation to ensure re­liable operation of the product and to protect it from overheating. These openings must not be blocked or covered. The openings should never be blocked by placing the product on a bed, sofa, rug, or other similar surface. This product should never be placed near or over a radiator or heat register. This product should not be placed in a built-in installation such as a bookcase or rack unless proper ventilation is pro­vided and the product manufacturer’s instructions have been followed.
11. Attachments - Do not use attachments unless recommended by the product manu­facturer as they may cause a hazard.
12. Water and Moisture - Do not use this product near water — for example, near a bath tub, wash bowl, kitchen sink or laundry tub, in a wet basement, near a swimming pool and the like.
13. Heat - The product should be situated away from heat sources such as radiators, heat registers, stoves, or other products (including amplifiers) that produce heat.
14. Accessories - Do not place this product on an unstable cart, stand, tripod, or table. The product may fall, causing serious damage to the product. Use this product only with a cart, stand, tripod, bracket, or table recommended by the manufacturer or sold with the product. Any mounting of the product should follow the manufacturer’s in­structions and use a mounting accessory recommended by the manufacturer.
15. Camera Extension Cables – Check the rating of your extension cable(s) to verify compliance with your local authority regulations prior to installation.
16. Mounting - The cameras provided with this system should be mounted only as in­structed in this guide or the instructions that came with your cameras, using the pro­vided mounting brackets.
17. Camera Installation - Cameras are not intended for submersion in water. Not all cameras can be installed outdoors. Check your camera environmental rating to con­firm if they can be installed outdoors. When installing cameras outdoors, installation in a sheltered area is required.
1.3 Service
1. Servicing - Do not attempt to service this product yourself, as opening or removing covers may expose you to dangerous voltage or other hazards. Refer all servicing to qualified service personnel.
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Important Safeguards
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2. Conditions Requiring Service - Unplug this product from the wall outlet and refer servicing to qualified service personnel under the following conditions:
• When the power supply cord or plug is damaged.
• If liquid has been spilled or objects have fallen into the product.
• If the product has been exposed to rain or water.
• If the product has been dropped or the cabinet has been damaged
• If the product does not operate normally by following the operating instructions.
Adjust only those controls that are covered by the operating instructions. Improper adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the product to its normal operation.
• When the product exhibits a distinct change in performance. This indicates a need
for service.
3. Replacement Parts - When replacement parts are required, have the service techni­cian verify that the replacements used have the same safety characteristics as the original parts. Use of replacements specified by the product manufacturer can pre­vent fire, electric shock, or other hazards.
4. Safety Check - Upon completion of any service or repairs to this product, ask the service technician to perform safety checks recommended by the manufacturer to determine that the product is in safe operating condition.
1.4 Use
1. Cleaning - Unplug the product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners. Use a damp cloth for cleaning.
2. Product and Cart Combination - When product is installed on a cart, product and cart combination should be moved with care. Quick stops, excessive force, and un­even surfaces may cause the product and cart combination to overturn.
3. Object and Liquid Entry - Never push objects of any kind into this product through openings as they may touch dangerous voltage points or “short-out” parts that could result in a fire or electric shock. Never spill liquid of any kind on the product.
4. Lightning - For added protection of this product during a lightning storm, or when it is left unattended and unused for long periods of time, unplug it from the wall outlet and disconnect the antenna or cable system. This will prevent damage to the product due to lightning and power line surges.
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NR800 Series Features
2
NR8081
NR8163 / NR8326
Features
• Full high definition 1080p recording.
• Real-time recording at 30fps per channel.
NR8081: 8 Built in PoE (Power Over Ethernet) ports providing video and power on a
single Ethernet cable.
NR8163 / NR8326: 16 Built in PoE (Power Over Ethernet) ports providing video and
power on a single Ethernet cable.
• Automatically detects compatible IP cameras in the network
1
.
• 24/7 security-grade hard drive
2
.
• H.264 video compression
2
.
• Expandable High Capacity Storage up to 8TB for the NR8081(max 2x4TB HDD) and
up to 16TB for the NR8163 / NR8326 (max 4x4TB HDD).
• Mirror Hard Drive Recording - secure your recordings by backing up footage to an in-
ternal hard drive at the same time as recording to the primary hard drive
3
.
• Pentaplex operation - view, record, playback, backup & remotely control the system
simultaneously.
• Simultaneous playback and live view on the same screen
4
.
• Selectable area digital zoom in live view and playback.
• Dynamic click-and-drag camera channel assignment.
• Flip and mirror camera view settings.
• Convenient front panel button controls.
• Accurate time stamps with NTP & daylight savings time.
• Instant USB backup of live video from selected camera.
• 2 video outputs (HDMI & VGA) to connect multiple monitors.
• HDMI cable included for simple connection to HD TVs.
• Keep up to date with automatic firmware upgrades
5
.
• 3-Step remote view with FLIR Cloud™
6
.
• PC and Mac compatible
7
.
• Free iOS and Android compatible apps with live viewing, playback, video recording,
and snap shot
7
.
• Dedicated iPad app with multi-channel live viewing and playback.
• Push notifications of motion events.
• Instant email alerts with snap shot attachment.
• Dual streaming to conserve bandwidth.
• Continuous, scheduled and motion recording.
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NR800 Series Features
2
NOTE
1. Compatible with select Lorex 1080p wired PoE HD cameras only. For a list of compatible cameras, please visit www.lorextechnology.com/support
2. Recording time may vary based on recording resolution & quality, lighting conditions and movement in the scene.
3. Mirror recording requires a second hard drive (not included) to be installed in the NVR. Mirrored hard drive must be as large or larger than the primary hard drive to backup all recordings. Backup begins from when the mirrored hard drive is installed and configured.
4. Instant playback feature available on one camera at a time during live view when in quad or multiple camera viewing mode.
5. The NVR firmware and software must be upgraded to the latest version to use the FLIR Cloud™ service. When the system is connected to the Internet, it will automatically alert you if there is a firm­ware upgrade available.
6. Requires a high speed internet connection and a router (not included). A minimum upload speed of 1Mbps is required for the best video performance. Up to 3 devices may connect to the system at the same time.
7. For the latest list of supported apps and devices, please visit www.lorextechnology.com/support
Use product in accordance with the instructions provided. All trademarks belong to their respective owners. No claim is made to the exclusive right to use the trademarks listed, other than the trademarks owned by Lorex Corporation. We reserve the right to change models, configurations or specifications without notice or liability. Product may not be exactly as shown. Images are simulated.
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Getting Started (NR800 Series)
3
The NR8081 system comes with the following components:
NVR (Network Video Recorder) AC power cable
Remote control
(may not be exactly as shown)
USB mouse Ethernet cable HDMI cable
Quick start guides
Hard drive size, number of channels, and camera configuration may vary by model. Please refer to your package for specific details. Check your package to confirm that you have received the complete system, including all components shown above.
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Getting Started (NR800 Series)
3
The NR8163 / NR8326 system comes with the following components:
NVR (Network Video Recorder) AC power cable
Remote control
(may not be exactly as shown)
USB mouse Ethernet cable HDMI cable
Mount bracket
Quick start guides
Hard drive size, number of channels, and camera configuration may vary by model. Please refer to your package for specific details. Check your package to confirm that you have received the complete system, including all components shown above.
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Front Panel (NR800 Series)
4
NR8081
1. Playback buttons:
Previous file: Press to skip to the previous video file on the system.
Next file: Press to skip to the next video file on the system.
Slow: Press to slow playback / decrease playback speed.
Fast: Press to speed up playback / increase playback speed.
Play backwards: Press to play video backwards / pause video.
Play: Press to play video / pause video.
2. SHIFT: During text input, press to switch input types.
3. REC: Press to open manual recording controls.
4. FN: Performs special functions in some menus.
5. ESC: In menus, press to go back / exit menus. In playback, press to return to live view.
6. Directional buttons:
: From live view, press once to open the System Information screen. In menus,
press to confirm menu options.
Directional buttons: Press to move cursor in menus. In live view, press up to
change split screen layout; press left / right to select channels when single-chan­nel mode is selected.
7. USB port: Connect a USB mouse (included) or connect a USB thumb drive (not in­cluded) for data backup or firmware upgrades.
8. Power button: Press and hold to power off the system (system password required). Press to power the system back on.
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Front Panel (NR800 Series)
4
NR8163 / NR8326
1. Playback buttons:
Previous file: Press to skip to the previous video file on the system.
Next file: Press to skip to the next video file on the system.
Slow: Press to slow playback / decrease playback speed.
Fast: Press to speed up playback / increase playback speed.
Play backwards: Press to play video backwards / pause video.
Play: Press to play video / pause video.
2. REC: Press to open manual recording controls.
3. ESC: In menus, press to go back / exit menus. In playback, press to return to live view.
4. SHIFT: During text input, press to switch input types.
5. FN: Performs special functions in some menus.
6. Directional buttons:
: From live view, press once to open the System Information screen. In menus,
press to confirm menu options.
Directional buttons: Press to move cursor in menus. In live view, press up to
change split screen layout; press left / right to select channels when single-chan­nel mode is selected.
7. USB port: Connect a USB mouse (included) or connect a USB thumb drive (not in­cluded) for data backup or firmware upgrades.
8. Power button: Press and hold to power off the system (system password required). Press to power the system back on.
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Rear Panel (NR800 Series)
5
NR8081
1. Power input: Connect the included AC power cable.
2. On / Off switch: Turns the NVR on or off.
3. PoE Ports: Connect IP cameras. Integrated PoE (Power Over Ethernet) ports provide power to cameras and video connection to NVR.
4. LAN: Connect a CAT 5 RJ45 Ethernet cable for local and remote connectivity.
5. VGA: Connect a VGA monitor (not included) to view the system interface.
6. Audio IN/Audio OUT: Service only; not supported.
7. HDMI: Connect to an HDMI monitor or TV (not included) to view the system interface.
8. R232: Service only; not supported.
9. USB port(s): Connect a USB mouse (included) or USB thumb drive (not included) for data backup or firmware updates.
10. Alarm block: Connect alarm/sensor devices (not included).
NR8163 / NR8326
1. Power input: Connect the included AC power cable.
2. On / Off switch: Turns the NVR on or off.
3. PoE Ports: Connect IP cameras. Integrated PoE (Power Over Ethernet) ports provide power to cameras and video connection to NVR.
4. LAN: Connect a CAT 5 RJ45 Ethernet cable for local and remote connectivity.
5. Audio IN / Audio OUT: Service only; not supported.
6. HDMI: Connect to an HDMI monitor or TV (not included) to view the system interface.
7. USB port(s): Connect a USB mouse or USB thumb drive (not included) for data backup or firmware updates.
8. eSATA: Connect a self-powered external eSATA HDD (not included) to extend the storage capacity of the system or for data backup.
9. Alarm block: Connect alarm/sensor devices (not included).
10. VGA: Connect a VGA monitor (not included) to view the system interface.
11. RS232: Service only; not supported.
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Basic Setup (NR800 Series)
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6.1 Step 1: Connect the IP Cameras
Option 1: Direct Connection to NVR
• Connect cameras to the PoE Ports on the rear panel of the NVR using Cat5e or high-
er grade Ethernet cable. The cameras will appear on the NVR without any additional configuration when the system starts up.
NOTE
Compatible with select Lorex 1080p wired PoE HD cameras only. For a list of compatible cameras, please visit www.lorextechnology.com/support
Option 2: Connect Cameras to Local Network
You can also connect your IP cameras to your local network for flexible installations. You will need to do this to connect cameras 9~16 to 16–channel models. For details, see
6.11 Connecting Cameras to the Local Area Network (LAN), page 15.
6.2 Step 2: Connect the Mouse
• Connect a USB mouse (included) to one of the USB ports.
6.3 Step 3: Connect the Ethernet Cable
• Connect an Ethernet cable (included) to the LAN port on the rear panel of the system.
Connect the other end of the Ethernet cable to a router on your network.
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Basic Setup (NR800 Series)
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6.4 Step 4: Connect the Monitor
• Connect the included HDMI cable from the HDMI port to the TV or monitor
(recommended).
OR
• Connect a VGA cable (not included) from the VGA port to the monitor.
1. VGA port.
2. HDMI port.
6.5 Step 5: Connect the Power Adapter to Power the NVR
• Connect the included AC power adapter to the NVR and connect the other end to a
power outlet or surge protector. Then turn the power switch to l to power on the NVR.
At startup, the system performs a basic system check and runs an initial loading se­quence. After a few moments, the system loads a live display view.
6.6 Step 6: Upgrade Firmware to Latest Version (if Available)
If a firmware upgrade is available, you will be asked to install it once the system starts up. It is required to upgrade your system firmware and client software or mobile apps to the latest version to enable remote connection to the system.
If a firmware upgrade is available:
1. After startup, a notification will appear asking you to upgrade the firmware. Click OK to upgrade.
2. Enter the system user name (default: admin) and password (default: 000000) and click OK. Wait for the firmware update to complete. The system will restart once the firmware has been upgraded.
WARNING
DO NOT POWER OFF THE SYSTEM OR DISCONNECT THE POWER CABLE DURING FIRM­WARE INSTALLATION
6.7 Step 7: Verify Camera Image
• Power on the cameras, and then verify the camera video quality before mounting the
cameras to a permanent location.
• Mount the cameras under a sheltered location. Always verify the outdoor rating of your
camera before installing it in a permanent location.
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Basic Setup (NR800 Series)
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6.8 Step 8: Set the Time
• Set the system time and date for accurate video time stamps. Videos with inaccurate
times may not be valid as surveillance evidence.
• For details on setting the system time, see 10 Setting The Time, page 27.
6.9 Default System Password & Port Numbers
CAUTION
By default, the system user name is admin and the password is 000000. It is essential that you create your own password. For details, see 15 Managing Passwords and User Accounts, page 42.
The system requires a user name and password to log in to the system remotely using a computer or mobile device. After logging on remotely the first time, you will be asked to create a custom password for the system.
Local system and remote connectivity (LAN & Internet) user name and password:
• Username: admin
• Password: 000000
Default ports for DDNS remote access:
• Port 80 (HTTP port)
• Port 35000 (Client port)
6.9.1 FLIR Cloud™
This system features the exclusive FLIR Cloud™. This is a cloud service that allows you to connect to your system over the Internet via a secure handshake with our servers. This means you can easily connect to your system without requiring any network configuration.
For details on setting up your system to connect to the Internet using FLIR Cloud™:
• See 17 Connecting to Your System Over the Internet on PC or Mac, page 78.
OR
• See 19 Connecting to your System Using Smartphone or Tablet Apps, page 106.
Connectivity using Lorex’s free DDNS service is also available, but requires the ports listed above to be port forwarded on your router.
6.10 Quick Access to System Information
To quickly open a window that displays vital system information:
• Right-click to open the Quick Menu and click Info. Enter the system user name (de-
fault: admin) and password (default: 000000).
OR
• Press the
button on the front panel.
OR
• Press the ENTER button on the remote control.
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Basic Setup (NR800 Series)
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NOTE
The QR code shown in the System Info screen can be scanned during mobile setup to enter the sys­tem’s Device ID.
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Basic Setup (NR800 Series)
6
6.11 Connecting Cameras to the Local Area Network (LAN)
For flexibility, you may also connect IP cameras to the same Local Area Network (LAN) as the NVR. This is accomplished by connecting the cameras to the same router as the NVR.
For these installations, an external PoE switch (sold separately) or power adapter (sold separately) must be used to provide power to each IP camera. You also must add the cameras on the NVR before they will show a picture on the monitor or be recorded by the NVR.
Follow the steps below to connect the cameras to the NVR over the LAN.
NOTE
• Compatible with Lorex 1080p wired PoE HD cameras only. For a list of compatible cameras, please visit www.lorextechnology.com/support.
• Camera and NVR images in this section are used for illustration only.
Step 1 of 2 — Option A: Connecting cameras to your local network using a PoE switch:
1. Connect an Ethernet cable from the LAN port on an external PoE switch (sold sepa­rately on www.lorextechnology.com) to your router using a CAT5e or higher Ethernet cable. Connect the power cable to the PoE swtich and to a power outlet or surge protector.
NOTE
Terminology may vary depending on the model of PoE switch you have.
2. Connect the IP cameras to the PoE switch using the Ethernet extension cables. The PoE switch will provide power and video transmission the same way as your NVR.
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Basic Setup (NR800 Series)
6
Step 1 of 2 — Option B: Connecting cameras to your local network using power adapters:
1. Connect each camera to a compatible power adapter (visit
www.lorextechnology.com for compatible power adapters for your cameras).
2. Connect the camera to your router using a CAT5e or higher Ethernet cable.
Step 2 of 2: Add the cameras to your NVR:
1. Right-click and select Device Search .
2. Log in using the admin account (default User Name: admin; default Password:
000000).
3. Click Device Search. The system searches the network for compatible cameras.
4. Check the camera(s) you would like to add.
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Basic Setup (NR800 Series)
6
5. Click Add. The Status indicator turns green to show the camera is successfully connected.
6. Click OK to save changes.
NOTE
You can also add a camera to a specific channel by hovering the mouse over an empty channel in split-
screen view and clicking
. Then double-click the camera you would like to add and right click to exit.
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Mouse Control
7
The mouse is the primary control device for the system. To connect a USB mouse:
• Connect a USB mouse to the USB port on the front or rear panel.
1. Left-button:
• In live view, click to open the Navigation Bar. Right-click to close the navigation
bar.
• In live view, while in a split-screen display mode, double-click an individual chan-
nel to view it in full-screen. Double-click again to return to the split-screen display mode.
• While navigating menus, click to open a menu option.
2. Right-button:
• During live view, right-click anywhere on the screen to open the Quick Menu.
• Within system menus, right-click to exit menus.
3. Scroll wheel: In live view, use the scroll wheel to zoom in/out.
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Remote Control
8
1. Power: Press and hold to power off the system. Press to power on.
2. Playback controls:
Pause/Play: In live view, press to enter playback mode. Press to play/pause
playback.
Reverse: Press to reverse playback/pause playback.
Fast: Press to increase playback speed.
Next: Press to skip to next video.
Previous: Press to skip to previous video.
Slow: Press for slow playback.
3. Esc: In menus, press to go back / exit menus. In playback, press to return to live view.
4. Directional keys:
Enter: Press once to open the System Information screen; press twice to open
the Navigation Bar. Press to confirm menu selections.
• Press
to move the menu cursor.
• Press
to change menu options.
5. Mult: Press to switch between full-screen and split-screen layouts.
6. Number keys:
1~0: In live view, press to open channels in full-screen.
• In menus, press to input numbers or text input.
Shift: Press to change input types.
7. Add: Configure remote control address. See below for details.
8. Rec: Press to open manual record menu.
9. Fn: Press to perform special functions in some menus.
8.1 Setting the Remote Control Address
If you have more than one system, you can set up your remote control to pair with a spe­cific system.
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Remote Control
8
To set the remote control address:
1. Right-click and click Main Menu. Enter the system user name (default: admin) and password (default: 000000).
2. Click
and then click Setting>General>General.
3. Under Device No., enter the address number you would like to assign to the remote control.
4. Click OK.
5. Using the remote control, press Add. Then enter the address number and press
Enter.
NOTE
When entering the address number using the remote, make sure that you press three digits. A sin­gle-digit number should be preceded by two zeros. A two-digit number should be preceded by one zero. For example, if you entered 8 as the Device No., you have to press Add then 008 on the remote.
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