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STEP 1: Find your Device ID
The Device ID is printed on a label on the top panel of the recorder.
Device ID: xxxxxxxxxxx
Record your information below:
Remote Access Guide
Remote access to your security system with apps for iOS and Android
N862 Series
Before You Start:
• This guide is for users who wish to view their security system
remotely using mobile apps. If you plan to only view and congure
the system locally, you may skip this guide.
• Make sure you have a router and high-speed Internet access (not
included).
• Connect your recorder to your router using an Ethernet cable (see the
Quick Setup Guide [Guide 1/2] for details).
• Ensure your recorder is up-to-date with the latest rmware version.
• Please note that the following minimum upload speeds are required for
remote video streaming:
• 5 Mbps for 4K video.
• 3.5 Mbps for lower resolutions.
Up to 3 devices may connect to the system at the same time.
DEVICE ID:
STEP 2A: Mobile Setup
You must complete initial setup of the recorder detailed in the Quick Setup Guide
[Guide 1/2] before mobile setup.
Install the free Lorex Home app from the App Store or
a
Google Play Store.
Tap the Lorex Home icon to launch the app.
b
Tap Sign up and follow the on-screen instructions to
c
create a new Lorex Home account.
NOTE: The email address and password used to
create your Lorex Home account are different from the
recorder's username (default: admin) and password you
created on the Quick Setup Guide [Guide 1/2].
From the Devices tab, tap
d
If this is not your rst device, tap the + icon in
the top-right corner.
Scan the QR code on the top panel of the recorder.
e
NOTE: If your mobile device cannot scan the QR code,
tap Manually enter Device ID.
to add a device.
Troubleshooting
If you are having trouble connecting, try the following:
• Restart the recorder by disconnecting and reconnecting the power adapter.
• Ensure the recorder is connected to the router using an Ethernet cable and
then restart the recorder.
• Double-check the username and password.
• Ensure your recorder has the latest rmware.
• Ensure your mobile app is up-to-date.
Default access information:
• Default Username: admin
• Password: See the Quick Setup Guide [Guide 1/2] for the password created
upon initial setup.
If you have forgotten your password, contact Lorex technical support.
Need Help?
Visit us online for up-to-date software
and complete instruction manuals
1
2
3
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As our products are subject to continuous improvement, Lorex reserves the right to modify product design, specications
Visit lorex.com
Search for the model
number of your product
Click on your product
in the search results
Click on the Downloads tab
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and prices, without notice and without incurring any obligation. E&OE. All rights reserved.
Enter the password you recorded on the Quick Setup
f
Guide [Guide 1/2].
Set the preferred timezone and tap Complete. The
g
app opens in Live View and streams video from all
connected cameras.
Congratulations! You can now view video from your cameras on your
mobile device.
STEP 2B: Lorex Home Overview
The following is a brief overview of the controls available on the Live View screen of the
Lorex Home app. For complete app instructions, see the Lorex Home manual on your
product page at lorex.com.
Settings: Congure settings for selected device.
A
Shared users: Share permissions with
B
another user.
Return to Main Menu
C
Pause/Restart Video
D
Viewing Mode: Switch between single
E
and multi-channel views.
Switch Stream: Tap to switch to HD* video
F
quality. Tap again for reduced video quality
that is optimized for streaming.
Audio: Tap to mute / unmute.
G
Fullscreen: Tap to view in landscape mode.
H
Timeline: Tap to search for and play back
I
recorded videos.
Snapshot: Tap to save a still image of the
J
current live view.
Two-Way Audio: Two-way audio cameras
K
only. Tap to speak into the microphone
on your mobile device. Sound will be
transmitted through the camera's speaker.
Tap again to listen in.
L
Manual Recording: Tap to begin manual
recording of the current live view. Tap again
to stop recording and save the video clip to
your mobile device's storage.
Siren: Deterrence cameras only. Tap to enable the camera's siren.
M
Warning Light: Deterrence cameras only. Tap to manually enable the white light.
N
PTZ Controls: Pan-Tilt-Zoom cameras only. Open controls to move and congure PTZ
O
cameras.
* HD resolution will be limited to the maximum screen resolution of your
mobile device. This will not impact the recording resolution of the NVR.
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