Instruction Manual
LNZ32P12 12X Network
PTZ Camera Series
LNZ32P12_SERIES_MANUAL_TRILINGUAL_R2
Thank you for purchasing this product. Lorex Corporation is committed to providing our customers with a
high quality, reliable security solution.
This manual refers to the following models:
LNZ32P12
LNZ32P12S
For the latest online manual, downloads and product updates, and to learn about our complete line of
accessory products, please visit our website at:
www.lorextechnology.com
WARNING
RISK OF ELECTRIC SHOCK
DO NOT OPEN
WARNING: TO REDUCE THE RISKOF ELECTRIC SHOCK DO NOT REMOVE
COVER. NO USER SERVICEABLE PARTS INSIDE.
REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.
The lightning flash with arrowhead symbol, within an equilateral
triangle, is intended to alert the user to the presence of uninsulated
"dangerous voltage" within the product’s enclosure that may be of
sufficient magnitude to constitute a risk of electric shock.
The exclamation point within an equilateral triangle is intended to
alert the user to the presence of important operating and
maintenance (servicing) instructions in the literature accompanying
the appliance.
WARNING: TO PREVENT FIRE OR SHOCK HAZARD, DO NOT EXPOSE THIS UNIT
TO RAIN OR MOISTURE.
CAUTION: TO PREVENT ELECTRIC SHOCK, MATCH WIDE BLADE OF THE PLUG
TO THE WIDE SLOT AND FULLY INSERT.
8Resetting the Camera ........................................................................ 20
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Safety Instructions
• Read this guide carefully and keep it for future reference.
• Follow all instructions for safe use of the product and handle with care.
• Use the camera within given temperature, humidity, and voltage levels noted in the
Technical Specifications.
• Camera is rated for outdoor use and is weatherproof when properly installed. Camera
is not intended for submersion in water. Installation under a sheltered environment is
recommended.
• Do not disassemble the camera.
• Do not point the camera directly towards the sun or a source of intense light.
• Use only the supplied regulated power supply. Use of a non-regulated, non-conforming
power supply can damage this product and voids the warranty.
• Make sure to install the camera in a location that can support the camera weight. If
mounting the camera on a drywall surface, you must drill at least 2 of the mounting
screws through a wooden stud. See 4.2 Installation (Indoor/Outdoor), page 7 for complete installation instructions.
• Make sure there are no live electrical cables in the area where you plan to mount the
camera.
• Periodic cleaning may be required. Use a damp cloth only. Do not use anything other
than water to clean the dome cover, as chemicals such as acetone can permanently
damage the plastic.
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Getting Started
The system comes with the following components:
PTZ CameraWall Mount
100ft (30.5m) Cat5e UL
Compliant Ethernet Extension
Cable
4x O-Rings
Power Adapter
4x Allen Bolts
Pendant Cap
Mounting Screws
& Anchors
Allen Key
Mounting Template
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Instruction Manual
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Connecting the Camera
NOTE
It is recommended to connect the camera to your NVR and test the PTZ controls before permanent installation. For instructions on how to set up PTZ controls, see 5 Controlling the PTZ Camera with an NVR,
page 13.
3.1 Option 1: Connecting the Camera to an NVR
1. Connect the PoE+ connector on the camera cable to the included Ethernet extension
cable.
2. Connect the Ethernet extension cable to one of the PoE+ ports on the back panel of
your NVR.
NOTE
You can use up to a 300ft (91m) CAT5e Ethernet cable to connect the camera to your NVR. The camera
is compatible with all Lorex HD NVRs except for LNR200 & LNR300 Series. For the most up-to-date list
of compatible recorders, visit www.lorextechnology.com/support.
3.2 Connecting Cameras to the Local Area Network (LAN)
For flexibility, you may also connect the camera to the same Local Area Network (LAN) as
the NVR. This is accomplished by connecting the camera to the same router as the NVR.
For these installations, an external PoE+ switch (sold separately) or power adapter (included) must be used to provide power to the camera. You also must add the camera on
the NVR before it will show a picture on the monitor or be recorded by the NVR.
What is PoE+?
PoE (Power over Ethernet) is a technology that allows Ethernet cables to carry electrical
power to connected devices. High-powered devices such as PTZ cameras use PoE+ (also
known as PoE class 4 or IEEE 802.3at), which provides more power to connected devices
than standard PoE. Compatible NVRs use integrated PoE+ ports to provide power and
PTZ commands to the camera, as well as video connection to the NVR. PoE+ ports will
provide up to 30W to each connected device, whereas standard PoE (class 3) ports only
provide up to 15W. In order to use this PoE+ rated camera without the included power
adapter, you must connect it directly to a compatible NVR (compatible with all Lorex HD
NVRs except for LNR200 & LNR300 Series. For the most up-to-date list of compatible recorders, visit www.lorextechnology.com/support) or a PoE+ switch on the same network
as the NVR. PoE+ switches are available for purchase on www.lorextechnology.com (mod-
el #: ACCLPS241B).
Complete the following steps to connect the camera to the NVR over the LAN.
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Connecting the Camera
Step 1 of 2 — Option A: Connecting the camera to your local network using an optional PoE+ switch:
1. Connect an Ethernet cable of up to 300ft (91m) rated CAT5e or higher (not included)
from the LAN port on an external PoE+ switch (sold separately on
www.lorextechnology.com) to your router. Connect the power cable to the PoE+ switch
and to a power outlet or surge protector.
NOTE
Terminology may vary depending on the model of PoE+ switch you have.
2. Connect the camera to the PoE+ switch using the included Ethernet cable (or a CAT5e
Ethernet cable of up to 300ft (91m)). The PoE+ switch will provide power and video
transmission the same way as your NVR.
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Connecting the Camera
Step 1 of 2 — Option B: Connecting the camera to your local network using power
adapters:
1. Connect the camera to the included power adapter.
2. Connect the camera to a router in the same network as your NVR using the included
Ethernet cable (or an Ethernet cable of up to 300ft (91m) rated CAT5e or higher).
Step 2 of 2: Add the camera to your NVR:
1. Right-click and select Device Search .
2. Log in using the admin account (default User Name: admin; default Password:
000000).
3. Click Device Search. The system searches the network for compatible cameras.
4. Check the camera(s) you would like to add.
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Connecting the Camera
5. Click Add. The Status indicator turns green to show the camera is successfully
connected.
6. Click OK to save changes.
NOTE
You can also add a camera to a specific channel by hovering the mouse over an empty channel in split-
screen view and clicking
. Then double-click the camera you would like to add and right click to exit.
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Installation
4.1 Installation Tips and Warnings
WARNING
Make sure to install the camera in a location that can support the camera weight. If mounting the camera
on a drywall surface, you must drill the mounting screws through a wooden stud. See 4.2 Installation (Indoor/Outdoor), page 7 for full installation instructions.
• Camera is rated for outdoor use. It is recommended to install the camera in a sheltered
area, such as under the eaves on a roof.
• It is recommended to install the camera as high up as possible to get the best possible
image.
• Camera is capable of seeing in low light conditions (0.05 Lux), but it cannot see in total
darkness. It is recommended to install the camera where there is some ambient light (e.
g. street lighting or starlight, moonlight, etc.) or leave some lighting on in the area where
the camera is installed.
• Mount the camera where the lens is away from direct and intense sunlight.
• Plan your cable wiring so that it does not interfere with power lines or telephone lines.
• Ensure you adhere to local building codes.
• Ensure that the camera wiring is not exposed or easily cut.
• Mount the camera in an area that is visible but out of reach.
NOTE
This camera is suitable for wall and ceiling mounting.
4.2 Installation (Indoor/Outdoor)
To install the camera on a wall:
CAUTION
Make sure to disconnect power before installing the camera. Camera will begin moving immediately when
power is connected.
1. Mark holes for the mounting screws (x4) and cables through the wall mount bracket.
Drill where marked.
2. Pull the Ethernet cable from your NVR, PoE+ switch or router through the hole in the
mounting surface.
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3. Pull the Ethernet cable through the wall mount bracket. Firmly attach the wall mount
bracket to the wall using the included mounting screws (x4) and the included anchors
(x4) if needed.
WARNING
Make sure to install the wall mount bracket in a location that can support the camera’s weight. If
mounting the camera on a drywall surface, you must drill at least 2 of the mounting screws through a
wooden stud to ensure a stable mount. See the diagram below for details.
4. Remove plastic film from the screw holes on the bottom of the camera.
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5. Use the included Allen key to loosen the dome cover screws (x3). Remove the dome
cover.
6. Remove the foam ring* around the camera module.
7. Pull the camera cables through the hole in the pendant cap. Use the included Allen
bolts (x4) to attach the PTZ camera base firmly to the pendant cap. Tighten using the
included Allen key.
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8. Re-attach the dome cover, ensuring that the rubber O-ring around the camera base is
in place and the alignment arrow* on the dome cover lines up with the camera base.
9. Tighten the dome cover screws (x3) using the included Allen key.
10. Loosen the security screw* on the wall mount bracket.
11. Connect the camera to the cabling in the wall mount bracket. See 3 Connecting the
Camera, page 3 for full connection instructions.
12. Twist the pendant cap onto the wall mount bracket. Tighten the security screw* on the
wall mount bracket.
13. Remove protective vinyl sheet from the dome cover once installation is completed.
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To install the camera on a ceiling:
CAUTION
• Make sure to disconnect power before installing the camera. Camera will begin moving immediately
when power is connected.
• Make sure to install the camera in a location that can support the camera weight.
1. Remove plastic film from the screw holes on the bottom of the camera.
2. Use the included mounting template to mark holes for the mounting screws and cables
if needed. Drill where marked.
NOTE
If you run the cables along the mounting surface, you must run the cable through the cable notch on
the base of the camera. This will keep the camera base flush to the surface when mounted.
3. Use the included Allen key to loosen the dome cover screws (x3). Remove the dome
cover.
4. Remove the foam ring* around the camera module.
5. Connect the camera to the cabling in the ceiling. See 3 Connecting the Camera, page
3 for full connection instructions.
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6. Push one of the included O-rings (x4) onto each of the included mounting screws (x4).
Attach the PTZ camera firmly to the ceiling using the included mounting screws until
the O-rings are flush against the camera base. Use the included anchors if needed.
7. Re-attach the dome cover, ensuring that the rubber O-ring around the camera base is
in place and the alignment arrow* on the dome cover lines up with the camera base.
8. Tighten the dome cover screws using the included Allen key.
9. Remove protective vinyl sheet from the dome cover once installation is completed.
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Controlling the PTZ Camera with
an NVR
The camera can accept PTZ commands directly through the Ethernet cable. There is no
need to run special wiring to control the movement of the PTZ camera.
NOTE
For the latest list of compatible NVRs, please visit www.lorextechnology.com/support.
To connect a PTZ camera to the system:
1. Connect the camera to your NVR as detail in 3 Connecting the Camera, page 3.
2. Right-click and click Main Menu. Enter the system user name (default: admin) and
password (default: 000000) if prompted.
3. Click
4. Under Channel, select the channel your PTZ camera is connected to.
5. Under PTZ Type, select Remote.
6. Click OK. You can now control your PTZ camera using the system.
5.1 Controlling a PTZ Camera (Local NVR)
1. In Live View, double-click the channel that has the PTZ camera connected to open in
full-screen.
2. Right-click and click PTZ. Enter the system user name and password if prompted. The
PTZ menu opens.
3. Use the on-screen PTZ controls to control the camera.
>Setting>Pan/Tilt/Zoom.
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Controlling the PTZ Camera with an NVR
PTZ Controls
1. Direction keys: Click to pan and tilt the camera. Click SIT to stop the current action.
2. Mouse PTZ: Click to activate mouse PTZ mode. In mouse PTZ mode:
• Click and drag to move the camera.
• Use the scroll wheel to zoom in and out.
• Right-click to exit and return to normal PTZ controls.
3. Zoom/Focus/Iris: Click +/- to adjust the zoom, focus, and iris.
4. Advanced controls: Click to open advanced PTZ controls.
5. Speed: Enter a PTZ speed between 1 (slowest) and 8 (fastest).
5.2 Advanced PTZ Controls
Advanced PTZ controls can be used to save camera positions and cycle through various
positions, and automate camera actions.
To open advanced PTZ controls:
• Click the arrow in the PTZ control window to open advanced controls.
Advanced PTZ controls overview:
1. No.: Select the number of the action you want to perform.
2. Not supported.
3. PTZ camera menu: Click to open the camera’s OSD menu. This menu is for advanced
users only.
4. Preset: Click to call the selected preset.
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Controlling the PTZ Camera with an NVR
5. Autopan: Click to start autopan. During autopan, the camera will continuously pan
360°.
6. Tour: Click to run the selected tour.
7. Not supported.
8. Pattern: Click to run the selected pattern.
9. Not supported
10. Auto scan: Click to run the selected autoscan.
11.
: Click to open the PAN/TILT/ZOOM menu, where you can set up Presets, Tours,
Patterns, and Auto Scans.
5.2.1 Presets
Presets will save a camera position for quick retrieval.
To add presets:
1. Click
to open the PAN/TILT/ZOOM menu.
2. Click the Preset tab.
3. Enter the number of the preset you want to create under Preset.
4. Move the camera to the desired position and click Set.
To go to a preset:
• Under No., select the number of the preset you would like to go to and click
.
5.2.2 Tours
Tours will cycle through a set of presets.
To create a tour:
1. Click
to open the PAN/TILT/ZOOM menu.
2. Click the Tour tab.
3. Under Patrol No., select the tour you would like to configure.
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Controlling the PTZ Camera with an NVR
4. Under Preset, select a preset you would like to add to the tour.
5. Click Add Preset.
6. Repeat steps 4 and 5 to add additional presets to the tour.
NOTE
Click Del Tour to clear all presets from a tour.
To run a tour:
• Under No., select the number of the tour you would like to go to and click
5.2.3 Pattern
Patterns automatically cycle the camera between two positions.
To create a pattern:
1. Click
to open the PAN/TILT/ZOOM menu.
2. Click the Pattern tab.
3. Under Pattern, enter the pattern you would like to configure.
4. Move the camera into the desired start position and click Begin.
5. Move the camera into the desired end position and click End.
To run a pattern:
• Under No., select the number of the pattern you would like to go to and click
.
.
5.2.4 Auto Scan
An auto scan automatically cycles between a left and right point.
To create a new auto scan:
1. Click
to open the PAN/TILT/ZOOM menu.
2. Click the Border tab.
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3. Move the camera into the desired left position and click Left.
4. Move the camera into the desired right position and click Right.
To run an auto scan:
• Click
.
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Technical Specifications
Image Sensor1/3", 2.1MP CMOS (LNZ32P12)
1/2.7", 2.1MP CMOS (LNZ32P12S)
Video FormatNTSC / PAL
Effective Pixels1920 (H) x 1080 (V)
ResolutionUp to 1080p
Range360° Pan (Endless); 0–90° Tilt (Auto-Flip)
Pan/Tilt SpeedMax 300°/Sec Pan; Max 200°/Sec Tilt.
1. Compatible with all Lorex HD NVRs except for LNR200 & LNR300 Series.
2. Not intended for submersion in water. Installation in a sheltered location recommended.
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Troubleshooting
There is no picture at night.
• Camera is capable of seeing in extremely low light conditions (0.05 Lux), but it cannot
see in total darkness. It is recommended to install the camera where there is some ambient light (e.g. street lighting, starlight, moonlight, etc.) or leave a light on in the area
where the camera is installed.
No image at startup.
• The camera may take up to 1 minute to power up after being connected to the NVR.
Wait 2 minutes before following steps below.
• Check to ensure your camera is properly connected (see 3 Connecting the Camera,
page 3).
• If you are using a PoE switch, it must be PoE+ rated (PoE class 4). Standard PoE
switches are not adequate to power the camera. PoE+ switches are available for purchase on www.lorextechnology.com (model #: ACCLPS241B).
• If you are not using PoE+, you must connect the camera to the included 24V AC power
adapter. Do not use other power adapters with this product, as this will void the
warranty.
• Ensure the camera is connected to a router on the same network as the NVR.
• If the camera is connected to the LAN, you must search your network for cameras using
the NVR. See your NVR’s instruction manual for details.
• Make sure that the cable run is within the limitations specified in 3 Connecting the Cam-
era, page 3. All Ethernet cables must be rated CAT5e or higher.
• If using the power adapter, connect the power adapter to a different outlet.
• Ethernet cable may be damaged or not connected properly. Check your cable run or try
a different cable.
• Reset the camera to factory default settings. See 8 Resetting the Camera, page 20 for
details
No image or camera image is unclear.
• Dome cover is dirty. Clean the dome cover with a soft, slightly damp cloth. Do not use
anything other than water to clean the dome cover, as chemicals such as acetone can
permanently damage the plastic.
Image is distorted.
• Image may become unclear when camera is tilted too close to the camera base (e.g.
pointed parallel to the ceiling). Tilt the camera using NVR or FLIR Cloud™ Client PTZ
controls.
Image is too bright.
• Ensure your camera isn’t pointed directly at a source of light (e.g. sun or spot light).
• Check your NVR’s brightness and contrast settings.
• Move your camera to a different location.
Image is too dark.
• Check your NVR’s brightness and contrast settings.
• Move your camera to a different location.
NVR motion detection is constantly triggering.
• Turn off motion detection on the channel the PTZ camera is connected to. NVRs use
video motion detection, which means they detect motion by looking for changes between frames (images) in the video. If the camera is moving, the NVR will detect this as
motion.
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Resetting the Camera
The camera features a hard reset button that is used to reset all camera settings back to
their default values. This is useful in case you want to revert camera image settings back
to their default values.
To reset the camera:
1. Connect the camera as detailed in 3 Connecting the Camera. Make sure the camera is
powered on.
2. Use the included Allen key to loosen the dome cover screws (x3). Remove the dome
cover.
3. Use a Phillips screwdriver (not included) to remove the camera module cover screws
(x2). Lift the black camera module cover off of the camera.
4. Press and hold the reset button below the camera module for at least 10 seconds to
reset the camera to default settings.
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