Thank you for purchasing this product. Lorex is committed to providing our customers with a high quality,
reliable security solution.
This manual refers to the following models:
LNR140 Series (4–Channel)
LNR180 Series (8–Channel)
For the latest online manual, downloads and product updates, and to learn about our complete line of
accessory products, please visit our website at:
www.lorextechnology.com
WARNING
RISK OF ELECTRIC SHOCK
DO NOT OPEN
WARNING: TO REDUCE THE RICK OF ELECTRIC SHOCK DO NOT REMOVE
COVER. NO USER SERVICABLE PARTS INSIDE.
REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.
The lightning flash with arrowhead symbol, within an equilateral
triangle, is intended to alert the user to the presence of uninsulated
"dangerous voltage" within the product’s enclosure that may be of
sufficient magnitude to constitute a risk of electric shock.
The exclamation point within an equilateral triangle is intended to
alert the user to the presence of important operating and
maintenance (servicing) instructions in the literature accompanying
the appliance.
WARNING: TO PREVENT FIRE OR SHOCK HAZARD, DO NOT EXPOSE THIS UNIT
TO RAIN OR MOISTURE.
CAUTION: TO PREVENT ELECTRIC SHOCK, MATCH WIDE BLADE OF THE PLUG
TO THE WIDE SLOT AND FULLY INSERT.
In addition to the careful attention devoted to quality standards in the manufacturing process of your product, safety is a major factor in the design of every instrument. However,
safety is your responsibility too. This sheet lists important information that will help to ensure your enjoyment and proper use of the product and accessory equipment. Please read
them carefully before operating and using your product.
1.1 General Precautions
1. All warnings and instructions in this manual should be followed.
2. Remove the plug from the outlet before cleaning. Do not use liquid aerosol detergents.
Use a water-dampened cloth for cleaning.
3. Do not use this product in humid or wet places.
4. Keep enough space around the product for ventilation. Slots and openings in the storage cabinet should not be blocked.
5. It is highly recommended to connect the product to a surge protector to protect from
damage caused by electrical surges. It is also recommended to connect the product to
an uninterruptible power supply (UPS), which has an internal battery that will keep the
product running in the event of a power outage.
CAUTION
Maintain electrical safety. Power line operated equipment or accessories connected to this product
should bear the UL listing mark or CSA certification mark on the accessory itself and should not be modified so as to defeat the safety features. This will help avoid any potential hazard from electrical shock or
fire. If in doubt, contact qualified service personnel.
1.2 Installation
1. Read and Follow Instructions - All the safety and operating instructions should be
read before the product is operated. Follow all operating instructions.
2. Retain Instructions - The safety and operating instructions should be retained for future reference.
3. Heed Warnings - Comply with all warnings on the product and in the operating
instructions.
4. Polarization - Do not defeat the safety purpose of the polarized or grounding-type
plug.
A polarized plug has two blades with one wider than the other.
A grounding type plug has two blades and a third grounding prong.
The wide blade or the third prong are provided for your safety.
If the provided plug does not fit into your outlet, consult an electrician for replacement
of the obsolete outlet.
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Important Safeguards
5. Power Sources - This product should be operated only from the type of power source
indicated on the marking label. If you are not sure of the type of power supplied to your
location, consult your video dealer or local power company. For products intended to
operate from battery power, or other sources, refer to the operating instructions.
6. Overloading - Do not overload wall outlets or extension cords as this can result in the
risk of fire or electric shock. Overloaded AC outlets, extension cords, frayed power
cords, damaged or cracked wire insulation, and broken plugs are dangerous. They
may result in a shock or fire hazard. Periodically examine the cord, and if its appearance indicates damage or deteriorated insulation, have it replaced by your service
technician.
7. Power-Cord Protection - Power supply cords should be routed so that they are not
likely to be walked on or pinched by items placed upon or against them. Pay particular
attention to cords at plugs, convenience receptacles, and the point where they exit
from the product.
8. Surge Protectors - It is highly recommended that the product be connected to a
surge protector. Doing so will protect the product from damage caused by power
surges. Surge protectors should bear the UL listing mark or CSA certification mark.
9. Uninterruptible Power Supplies (UPS) - Because this product is designed for continuous, 24/7 operation, it is recommended that you connect the product to an uninterruptible power supply. An uninterruptible power supply has an internal battery that will
keep the product running in the event of a power outage. Uninterruptible power supplies should bear the UL listing mark or CSA certification mark.
10. Ventilation - Slots and openings in the case are provided for ventilation to ensure reliable operation of the product and to protect it from overheating. These openings must
not be blocked or covered. The openings should never be blocked by placing the product on a bed, sofa, rug, or other similar surface. This product should never be placed
near or over a radiator or heat register. This product should not be placed in a built-in
installation such as a bookcase or rack unless proper ventilation is provided and the
product manufacturer’s instructions have been followed.
11. Attachments - Do not use attachments unless recommended by the product manufacturer as they may cause a hazard.
12. Water and Moisture - Do not use this product near water — for example, near a bath
tub, wash bowl, kitchen sink or laundry tub, in a wet basement, near a swimming pool
and the like.
13. Heat - The product should be situated away from heat sources such as radiators, heat
registers, stoves, or other products (including amplifiers) that produce heat.
14. Accessories - Do not place this product on an unstable cart, stand, tripod, or table.
The product may fall, causing serious damage to the product. Use this product only
with a cart, stand, tripod, bracket, or table recommended by the manufacturer or sold
with the product. Any mounting of the product should follow the manufacturer’s instructions and use a mounting accessory recommended by the manufacturer.
15. Camera Extension Cables – Check the rating of your extension cable(s) to verify
compliance with your local authority regulations prior to installation.
16. Mounting - The cameras provided with this system should be mounted only as instructed in this guide or the instructions that came with your cameras, using the provided mounting brackets.
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Important Safeguards
17. Camera Installation - Cameras are not intended for submersion in water. Not all cameras can be installed outdoors. Check your camera environmental rating to confirm if
they can be installed outdoors. When installing cameras outdoors, installation in a
sheltered area is required.
1.3 Service
1. Servicing - Do not attempt to service this product yourself, as opening or removing
covers may expose you to dangerous voltage or other hazards. Refer all servicing to
qualified service personnel.
2. Conditions Requiring Service - Unplug this product from the wall outlet and refer
servicing to qualified service personnel under the following conditions:
• When the power supply cord or plug is damaged.
• If liquid has been spilled or objects have fallen into the product.
• If the product has been exposed to rain or water.
• If the product has been dropped or the cabinet has been damaged
• If the product does not operate normally by following the operating instructions. Ad-
just only those controls that are covered by the operating instructions. Improper adjustment of other controls may result in damage and will often require extensive
work by a qualified technician to restore the product to its normal operation.
• When the product exhibits a distinct change in performance. This indicates a need
for service.
3. Replacement Parts - When replacement parts are required, have the service technician verify that the replacements used have the same safety characteristics as the original parts. Use of replacements specified by the product manufacturer can prevent fire,
electric shock, or other hazards.
4. Safety Check - Upon completion of any service or repairs to this product, ask the
service technician to perform safety checks recommended by the manufacturer to determine that the product is in safe operating condition.
1.4 Use
1. Cleaning - Unplug the product from the wall outlet before cleaning. Do not use liquid
cleaners or aerosol cleaners. Use a damp cloth for cleaning.
2. Product and Cart Combination - When product is installed on a cart, product and
cart combination should be moved with care. Quick stops, excessive force, and uneven surfaces may cause the product and cart combination to overturn.
3. Object and Liquid Entry - Never push objects of any kind into this product through
openings as they may touch dangerous voltage points or “short-out” parts that could
result in a fire or electric shock. Never spill liquid of any kind on the product.
4. Lightning - For added protection of this product during a lightning storm, or when it is
left unattended and unused for long periods of time, unplug it from the wall outlet and
disconnect the antenna or cable system. This will prevent damage to the product due
to lightning and power line surges.
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LNR100 Series Features
Features
• High definition 1080p Recording Real-time recording at 30fps per channel
• 4 Built in PoE (Power Over Ethernet) ports providing video and power on a single Ether-
net cable Automatically detects compatible IP cameras in the network
• Expand your system with a network PoE switch, sold separately
4
• 24/7 security-grade hard drive
.
3
.
• Continuous, scheduled and motion recording.
• Simultaneous playback and live view on the same screen.
• Selectable area digital zoom in live view and playback.
• Accurate time stamps with NTP & daylight savings time.
• H.264 video compression
4
.
• Instant USB backup of live video from selected camera
• 2 video outputs (HDMI & VGA) to connect multiple monitors.
• HDMI cable included for simple connection to HD TVs.
• Keep up to date with automatic firmware upgrades
6
• 3-Step remote view with FLIR Cloud™
.
5
.
• PC and Mac compatible.
• Free iOS and Android compatible apps with live viewing, playback, video recording,
and snap shot.
• Dedicated iPad app with multi-channel live viewing and playback.
• Push notifications of motion events.
• Instant email alerts with snap shot attachment.
• Dual streaming to conserve bandwidth.
1
.
2
.
Note
1. Real time recording on 4 Channels at 1080p (1920x1080), 8 channels at 720p (1280x720).
2. Compatible with Lorex 1080p wired PoE HD cameras only. For a list of compatible cameras, please
visit www.lorextechnology.com/support .
3. NVR includes 4 built in PoE ports. Up to 4 cameras can be added to 8–channel models with the addition of a PoE switch (sold separately, www.lorextechnology.com).
4. Recording time may vary based on recording resolution & quality, lighting conditions and movement
in the scene.
5. The NVR firmware and software must be upgraded to the latest version to use the FLIR Cloud™service. When the system is connected to the Internet, it will automatically alert you if there is a firmware
upgrade available.
6. Requires a high speed internet connection and a router (not included). A minimum upload speed of
1Mbps is required for the best video performance. Up to 3 devices may connect to the system at the
same time. For the latest list of supported apps and devices, please visit
www.lorextechnology.com/support.
Use product in accordance with the instructions provided. All trademarks belong to their respective owners. No claim is made to the exclusive right to use the trademarks listed, other than the trademarks
owned by Lorex Corporation. We reserve the right to change models, configurations or specifications
without notice or liability. Product may not be exactly as shown. Images are simulated.
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LNR100 Series Getting Started
The system comes with the following components:
Network Video Recorder
Ethernet cableHDMI cable
Hard drive size, number of channels, and camera configuration may vary by model. Please
refer to your package for specific content details. Check your package to confirm that you
have received the complete system, including all components shown above.
Power adapter x 2
(1 x for PoE switch, 1 x for NVR)
Mouse
Quick start guides
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LNR100 Series Front Panel
1. NET: Glows when network is in normal state. Turns off for network error.
2. Power Indicator: Glows to indicate the system is on.
3. HDD: Glows to indicate hard drive is in normal state. Turns off when there is a hard
drive error.
4. USB Port: Connect a USB mouse (included) or connect a USB flash drive (not included) for data backup or firmware upgrades.
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LNR100 Series Rear Panel
1. DC 48V: Port for 48V DC power adapter (included) that supplies power to the cameras
connected to the PoE ports.
2. DC 12V: Port for 12V DC power adapter (included) that supplies power to the NVR.
3. PoE Ports: Camera input ports for IP cameras.
4. LAN: Connect an Ethernet cable to connect the system to your router (not included).
5. HDMI: HDMI port to connect the system to a HDMI TV/monitor.
6. USB port: Connect a USB mouse or connect a USB flash drive (not included) for data
backup or firmware upgrades.
7. VGA: VGA port to connect the system to a VGA monitor.
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Basic Setup (LNR100 Series)
6.1 Step 1: Connect the IP Cameras
Option 1: Direct Connection to NVR
• Connect cameras to the PoE ports on the rear panel of the NVR using Cat5e or higher
grade Ethernet cable. The cameras will appear on the NVR without any additional configuration when the system starts up.
Note
You must use Lorex IP cameras. Visit www.lorextechnology.com/support for a list of cameras compat-
ible with this system.
Connect IP cameras directly to PoE ports.
Option 2: Connect Cameras to Local Network
You can also connect your IP cameras to your local network for flexible installations. You
will need to do this to connect cameras 5~8 to 8–channel models. For details, see 6.12
Connecting Cameras to the Local Area Network (LAN), page 13.
6.2 Step 2: Connect the Mouse
• Connect a USB mouse (included) to one of the USB ports.
6.3 Step 3: Connect the Ethernet Cable
• Connect an Ethernet cable (included) to the LAN port on the rear panel of the DVR.
Connect the other end of the Ethernet cable to a router on your network.
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Basic Setup (LNR100 Series)
6.4 Step 4: Connect the Monitor
• Connect the included HDMI cable from the HDMI port to the TV or monitor
(recommended).
OR
• Connect a VGA cable (not included) from the VGA port to the monitor.
1. VGA port.
2. HDMI port.
6.5 Step 5: Connect the Power Adapter to Power the Cameras
The system includes two power adapters. You must connect both to use the system. There
is a 48V power adapter that provides power to the cameras via the built-in Power over
Ethernet (PoE) switch and a 12V power adapter to power the NVR.
To connect the power adapter that powers the cameras:
• Connect the included 48V power adapter to the DC 48V port. Connect the end of the
power adapter to a wall socket or a surge protector.
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6.6 Step 6: Connect the Power Adapter to Power the NVR
• Connect the included 12V power adapter to the DC 12V port. This will power on the
NVR.
At startup, the system performs a basic system check and runs an initial loading sequence.
After a few moments, the system loads a live display view.
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Basic Setup (LNR100 Series)
6.7 Step 6: Upgrade Firmware to Latest Version (if Available)
If a firmware upgrade is available, you will be asked to install it once the system starts up.
It is required to upgrade your system firmware and client software or mobile apps to the latest version to enable remote connection to the system.
If a firmware upgrade is available:
1. After startup, a notification will appear asking you to upgrade the firmware. Click OK to
upgrade.
2. Enter the system user name (default: admin) and password (default: 000000) and
click OK. Wait for the firmware update to complete. The system will restart once the
firmware has been upgraded.
WARNING
DO NOT POWER OFF THE SYSTEM OR DISCONNECT THE POWER CABLE DURING FIRMWARE INSTALLATION
6.8 Step 7: Verify Camera Image
• Power on the cameras, and then verify the camera video quality before mounting the
cameras to a permanent location.
• Mount the cameras under a sheltered location. Always verify the outdoor rating of your
camera before installing it in a permanent location.
6.9 Step 8: Set the Time
• Set the system time and date for accurate video time stamps. Videos with inaccurate
times may not be valid as surveillance evidence.
• For details on setting the system time, see 9 Setting The Time, page 23.
6.10 Default System Password & Port Numbers
CAUTION
By default, the system user name is admin and the password is 000000. It is essential that you create
your own password. For details, see 13 Managing Passwords and User Accounts, page 37.
The system requires a user name and password to log in to the system remotely using a
computer or mobile device. After logging on remotely the first time, you will be asked to
create a custom password for the system.
Local system and remote connectivity (LAN & Internet) user name and password:
• Username: admin
• Password: 000000
Default ports for DDNS remote access:
• Port 80 (HTTP port)
• Port 35000 (Client port)
6.10.1 FLIR Cloud™
This system features the exclusive FLIR Cloud™. This is a cloud service that allows you to
connect to your system over the Internet via a secure handshake with our servers. This
means you can easily connect to your system without requiring any network configuration.
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Basic Setup (LNR100 Series)
For details on setting up your system to connect to the Internet using FLIR
Cloud™:
• See 15 Connecting to Your System Over the Internet on PC or Mac, page 69.
OR
• See 17 Mobile Apps: Connecting to your System Using a Smartphone or Tablet, page
97.
Connectivity using Lorex’s free DDNS service is also available, but requires the ports listed
above to be port forwarded on your router.
6.11 Quick Access to System Information
To quickly open a window that displays vital system information:
• Right-click to open the Quick Menu and click Info. Enter the system user name (default:
admin) and password (default: 000000).
Note
The QR code shown in the System Info screen can be scanned during mobile setup to enter the system’s
Device ID.
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Router
IPCameras
NVR
NTERNET
P
oESwitch
witch
PCameras
Basic Setup (LNR100 Series)
6.12 Connecting Cameras to the Local Area Network (LAN)
For flexibility, you may also connect IP cameras to the same Local Area Network (LAN) as
the NVR. This is accomplished by connecting the cameras to the same router as the NVR.
For these installations, an external PoE switch (sold separately) or power adapter (sold
separately) must be used to provide power to each IP camera. You also must add the cameras on the NVR before they will show a picture on the monitor or be recorded by the NVR.
Follow the steps below to connect the cameras to the NVR over the LAN.
Note
You must use Lorex IP cameras. Visit www.lorextechnology.com/support for a list of cameras compatible
with this system.
Step 1 of 2 — Option A: Connecting cameras to your local network using a PoE
switch:
1. Connect an Ethernet cable from the LAN port on an external PoE switch (sold separately on www.lorextechnology.com) to your router using a CAT5e or higher Ethernet
cable. Connect the power cable to the PoE swtich and to a power outlet or surge
protector.
Note
Terminology may vary depending on the model of PoE switch you have.
2. Connect the IP cameras to the PoE switch using the Ethernet extension cables. The
PoE switch will provide power and video transmission the same way your NVR.
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Router
IPCameras
NVR
NTERNET
PCameras
Poweradapter(notincluded)
Basic Setup (LNR100 Series)
Step 1 of 2 — Option B: Connecting cameras to your local network using power
adapters:
1. Connect the cameras to a compatible power adapter (visit www.lorextechnology.com
for compatible power adapters for your cameras).
2. Connect the camera to your router using a CAT5e or higher Ethernet cable.
Step 2 of 2: Add the cameras to your NVR:
1. Right-click and select Device Search.
2. Log in using the admin account (default User Name: admin; default Password:
000000).
3. Click IP Search. The system searches the network for compatible cameras.
4. Check the camera(s) you would like to add.
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Basic Setup (LNR100 Series)
5. Click Add. The Status indicator turns green to show the camera is successfully
connected.
6. Click OK to save changes.
Note
You can also add a camera to a specific channel by hovering the mouse over an empty channel in split-
screen view and clicking
. Then double-click the camera you would like to add and right click to exit.
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2
3
Mouse Control
The mouse is the primary control device for the system. To connect a USB mouse:
• Connect a USB mouse to the USB port on the front or rear panel.
1. Left-button:
• In live view, click to open the Navigation Bar. Right-click to close the navigation bar.
• In live view, while in a split-screen display mode, double-click an individual channel
to view it in full-screen. Double-click again to return to the split-screen display mode.
• While navigating menus, click to open a menu option.
2. Right-button:
• During live view, right-click anywhere on the screen to open the Quick Menu.
• Within system menus, right-click to exit menus.
3. Scroll wheel: In live view, use the scroll wheel to zoom in/out.
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Using the System
Use the system’s graphical on-screen display to navigate menus and configure options
and settings.
8.1 On-Screen Display
The system shows the following for all display views:
1. Display area:
• Double-click on a channel to view in full-screen; double-click again to return to split
screen.
• Right-click to open the Quick Menu.
• Left-click to open the Navigation Bar.
• Move the mouse to the top of a channel to view the Camera Toolbar.
• Click-and-drag cameras to rearrange the channel display. This does not affect the
channels each camera is connected or recording to.
2. Channel name
3. C: Camera is continuously recording.
4. M: Motion has been detected.
5. Date & time: Current system date and time. For details on setting the date and time,
see 9 Setting The Time, page 23.
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8.2 Using the Quick Menu
The Quick menu gives you access to the system’s key functions. To access the Quick
Menu, right-click the screen during live view.
The Quick Menu has the following options:
• View: Select a camera in full-screen or select a multi-channel display.
• Pan/Tilt/Zoom: Access controls for PTZ cameras (not included).
• AutoFocus: Access zoom/focus controls for auto-focus cameras (not included).
• Color Setting: Configure color settings for cameras.
• Search: Search/playback recorded video. See 11 Search (Playback), page 28.
• Record: Open the Record menu to select manual recording options. See 10.3 Setting
up Scheduled or Manual Recording, page 26.
• Device Search: Open the Device Search menu to manage IP cameras.
• Info: Opens the system information window.
• Sequence: Click to start/stop sequence mode. In sequence mode, the system will au-
tomatically cycle through connected cameras every few seconds.
• Main Menu: Open the Main Menu. See 14 Using the Main Menu, page 41.
8.3 Using Sequence Mode
In sequence mode, the system will automatically cycle through connected cameras every
few seconds.
To use sequence mode:
1. Right-click and select Sequence to start sequence mode. A
will appear to show
that sequence mode is on.
2. Click the icon to pause sequence mode on the channel that is currently shown (icon
changes to
). Click again to resume sequence mode.
3. Right-click and select Sequence to return to normal viewing mode.
8.4 Adjusting Color Settings
Use the Color Settings menu to adjust color settings for your cameras.
To adjust color settings:
1. Right-click on the channel you would like to configure and select Color Setting. Enter
the system password if prompted.
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89310
Using the System
2. Adjust the Hue, Brightness, Contrast, and Saturation settings that the camera will
use. To enable custom Gain controls, check Gain and use the slider to configure the
gain level.
OR
Use Color mode to select a preset color profile.
Note
• Color settings will update once you save changes.
• To configure the Customized1~4 profiles, click Customized.
3. Click OK to save changes.
8.5 Using the Navigation Bar
The Navigation Bar gives quick access to certain functions and menus.
To open the Navigation bar:
• Left click on the screen to open the Navigation Bar. The Navigation Bar has the follow-
ing options:
1. Main Menu.
2. Collapse.
3. Select display layout.
4. PTZ: Click to open PTZ controls.
5. Search: Search and playback recorded video. See 16.3 Playback, page 78.
6. Alarm Status: View alarms in progress.
7. Network: Configure network settings for your system. See 14.3 Network, page 56.
8. HDD Manager: Manage hard drives connected to the system. See 14.2.3 Formatting Hard Drives,
page 54.
9. Info: Click to view system info.
10. Update: Click to check for firmware upgrades. The system must be connected to the Internet to
check for firmware upgrades.
8.6 Using the Camera Toolbar
The Camera Toolbar is used to perform actions on a specific channel.
To access the Camera Toolbar:
• Move the mouse to the top of the channel display. The Camera Toolbar has the following options:
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Using the System
1. Quick Playback.
2. Digital Zoom.
3. Real-time backup.
4. Not supported.
5. Not supported.
8.6.1 Using Quick Playback
Quick Playback is used to playback the last 5~60 minutes of video from the selected channel. You can also access Quick Playback in split-screen mode, while still viewing live video
from the other channels.
To use Quick Playback:
1. Move your mouse to the top of the channel display and click
Note
By default, the system will begin playback from 5 minutes ago. You can increase this to up to 60 mi-
nutes using the Instant Playback setting in Main Menu>
.
>General.
2. Right-click to exit Quick Playback.
8.6.2 Using Digital Zoom in Live Display
1. Move your mouse to the top of the channel display and click
to activate digital
zoom. A check mark will appear in the icon to indicate digital zoom is activated.
Note
You may activate digital zoom in multiple channels at the same time.
2. Click and drag inside the channel to zoom in.
• Click and drag to pan the zoom area.
• Right-click to zoom out and select a new zoom area.
• Click
to disable digital zoom. Note that the channel will remain at the same
zoom level until you right-click inside it.
8.6.3 Using Real-time Backup
Real-time backup allows you to save footage from the live display to a USB flash drive (not
included) or external hard drive (not included).
To use Real-time Backup:
1. Insert the USB flash drive or external hard drive into one of the USB ports on the
system.
2. Move your mouse to the top of the channel display and click
Backup.
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Using the System
3. Clickagain to end Real-time Backup. The file is saved to your USB device.
Note
If the system prompts you to log in, you will need to click
logging in.
again to start Real-time Backup after
8.7 Using the Virtual Keyboard
The Virtual Keyboard is used to input text or numeric values in certain menus.
1. Backspace.
2. Enter capital letters.
3. Confirm entry.
8.8 Adjusting Camera Zoom & Focus
Auto-focus cameras (not included) have a motorized lens. The motorized lens allows you
to control the zoom and focus settings using the menus on your system.
To adjust the camera’s zoom focus:
1. Double-click on the channel where the motorized lens camera is connected.
2. Right-click and then click AutoFocus. Log into the system using the admin account
(default user name is admin and password is 000000).
3. Adjust the zoom and focus using the following options:
• Use the sliders to adjust the Zoom WIDE or Focus settings for the camera.
Note
Hover the mouse over the sliders and use the mouse wheel to adjust by 1% at a time.
• Click the AutoFocus button to automatically focus the camera at the current zoom
level.
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Using the System
• Click Reset to return the camera to the default zoom and focus levels.
• Click Refresh to refresh the settings shown on the system if someone has used the
manual lens controls on the camera.
4. Right-click to exit and save changes.
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9
Setting The Time
CAUTION
It is highly recommended to set the date and time when first setting up your system.
Inaccurate time stamps may render your footage unusable for court evidence.
To set the date and time:
1. In the main viewing mode, right-click and click Main Menu.
2. Log into the system using the admin account (default user name is admin and pass-
word is 000000).
3. Click
4. Enter the current date (MM DD YYYY) and time (HH MM SS) under System Time.
5. Click OK next to System Time. Click OK at the bottom of the General menu to save
changes.
9.1 Configuring Daylight Savings Time
If you live in an area that has daylights savings time, you can set the system to automatically adjust the time for the spring and fall changeovers.
>General.
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Setting The Time
To configure automatic daylight savings time updates:
1. In the General menu, check DST to enable auto Daylight Savings Time updates.
2. Click Set to adjust the start time and end time of Daylight Savings.
•Day of Week: Check to set the start and end time based on a day and week (e.g.
2nd Sunday in March).
• Date: Check to set the start and end time to a specific date.
• Start: Enter the start time for daylight savings.
• End: Enter the end time for daylight savings.
• Click OK.
3. Click OK at the bottom of the General menu to save changes.
9.2 Configuring NTP
NTP allows you to sync your system time with an Internet time server.
Note
Your system must have a constant connection to the Internet to use NTP.
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Setting The Time
To sync your system with an Internet time server:
1. In the General menu, check NTP to sync your system with an Internet time server.
2. Click Set to configure NTP settings.
• Server IP: The address of the NTP server you would like to use. It is recommended
to leave the default setting.
• Port: The port used by the NTP server. It is recommended to leave the default
setting.
• Time Zone: Select your time zone.
• Interval: Enter how often (in minutes) the system will sync with the NTP server.
• Manual Update: Manually update your system time using the NTP server.
• Click OK to save changes.
3. Click OK at the bottom of the General menu to save changes.
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Recording
By default, the system is set to immediately record video from connected cameras continuously, 24 hours a day. You can customize the recording settings according to your needs.
10.1 Video Recording Types
The system supports the following recording types.
•Recording—Continuous: Normal, continuous recording. A
recording is in progress.
• Recording—Motion: The system records when motion is detected by the camera. An
icon is shown when motion is detected.
10.2 Main Stream and Sub Stream
The system employs two video recording streams, a Main Stream and a Sub Stream. Both
Main Stream and Sub Stream recording are enabled by default.
The Main Stream records high quality video to your system’s hard drive.
The Sub Stream records lower resolution video for efficient streaming to devices over the
Internet. Sub Stream recording must be enabled to view video recordings on a smartphone or tablet.
You can configure the video quality parameters for the Main Stream or Sub Stream. For
details, see 14.1.3 Configuring Recording Quality, page 44.
10.3 Setting up Scheduled or Manual Recording
You can set the system to record based on a schedule or you can manually turn recording
on and off. By default, the system is set to record on an always on recording schedule.
To configure the recording schedule, see 14.1.5 Configuring the Recording Schedule,
page 47.
To select between scheduled and manual recording:
1. Right-click and then select Record.
icon is shown when
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2. Under Record Mode, select how the system will record the Main Stream for each
channel.
• Schedule: Main Stream Recording will follow the recording schedule.
• Manual: The system will record the Main Stream continuously as long as this option
is checked.
• Stop: The system will not record the Main Stream for this channel. This option is
not recommended.
3. Under Sub Stream, select how the system will record the Sub Stream for each
channel.
• Schedule: Sub Stream Recording will follow the recording schedule.
• Manual: The system will record the Sub Stream continuously as long as this option
is checked.
• Stop: The system will not record the Sub Stream for this channel.
4. Under Snapshot, select Enable to enable snapshot recording on each channel. Or,
select Disable to disable snapshot recording.
5. Click OK to save changes.
10.4 Configuring Hard Drive Overwrite
When the hard drive is full, the system will overwrite the oldest recordings by default. This
is recommended, as it makes sure that your system will continue to record without any input from you. You can also set the system to stop recording once the hard drive is full.
To configure hard drive overwrite:
1. Right-click and select Main Menu. Click
General.
2. Under HDD Full, select Overwrite for the system to overwrite the oldest recordings
when the hard drive is full. Or, select Stop Record for the system to stop recording
when the hard drive is full.
3. Click OK to save changes.
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2
3
Search (Playback)
Search mode is used to navigate and playback recorded video files on the system.
11.1 Playing Back Video from the Hard Drive
1. From live view, right-click and then click Search.
2. Log in using the system user name (default: admin) and password (default: 000000).
3. Configure the following:
3.1.Use the calendar on the right to select the day to playback.
3.2.Use the drop-down menus to select the channels you would like to playback.
Note
Click the display options (
3.3.Click inside the video bar to select the playback time. The system will begin
playing back at the selected time.
) to playback multiple channels simultaneously.
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2
6
3
5
4
7
8
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Search (Playback)
11.2 Playback Controls
1. Select playback device.
2. Calendar: Select the day to playback.
3. Channel select: Select channels to playback.
4. Video clip backup: Select video clip start and end times.
5. Backup video clip: Click to save selected clip.
6. Playback Bar: Click inside the bar to select a playback time.
7. Zoom Playback Bar: Select scope of time bar.
8. Recording types: Click to show/hide recording types.
9. Speed up.
10. Slow.
11. Previous/next frame.
12. Play backward.
13. Stop.
14. Play.
11.3 Playing Back from a USB Drive
If you have video files saved to a USB thumb drive (not included) or external hard drive
(not included), you can play them back using the system.
To play back from a USB drive:
1. Connect the USB thumb drive (not included) or USB external hard drive (not included)
with video files on it into a USB port on the system.
2. From live view, right-click and click Search.
3. Log in using the system user name (default: admin) and password (default: 000000).
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Search (Playback)
4. Click From ReadWrite Hdd and select From IO Device.
5. Double click the video file you would like to open.
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Backup
Backup video files to external USB flash drive (not included) or self-powered USB external
hard drive (not included).
Note
USB devices must be formatted in the FAT32 file format to be used with the system.
12.1 Formatting the USB Device
It is recommended to format your USB device before using it with the system.
CAUTION
Formatting the USB device will permanently erase all data.
To format a USB device:
1. Insert a USB flash drive (not included) or USB external hard drive (not included) into
one of the USB ports.
2. From live view, right-click and then select Main Menu. Login if prompted.
3. Click
4. Check the USB device you would like to format and click Erase. Click OK to confirm.
12.2 Backing up Video
1. Insert a USB flash drive (not included) or USB external hard drive (not included) into
one of the USB ports.
2. From live view, right-click and then select Main Menu. Login if prompted.
3. Click
4. Check the USB device where you would like to save video.
>Backup.
>Backup.
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5. Click Backup.
6. Configure your search options:
• Type: Select the recording type you would like to search for or select All to search
all recording types.
• Channel: Select the channel you would like to search or select All to search all
channels.
• File Format: Select DAV to save files to save files to .dav format. You can use the
Player that is automatically saved on the USB device to playback .dav files on PC
(Mac not supported). Or, select ASF for .asf format. You can playback .asf files in
VLC Media Player (free download from www.videolan.org) on PC or Mac.
Note
VLC Media Player is a free software available from www.videolan.org. VLC Media Player is not
supported by Lorex.
• Start Time/End Time: Select the start and end time for your search.
7. Click Add. A list of files that match your search criteria appears.
8. Check files you would like to backup and then click Start. Wait for the backup to
complete.
Note
HD video files saved on the system may take up a large amount of disk space. The size of video files
selected and the amount of free space on your USB device is shown at the bottom of the screen.
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3
12.3 Using Video Clip Backup
Video clip backup allows you to select a duration of video during playback mode and save
it to a USB device (not included).
To use Video Clip Backup:
1. Insert a USB flash drive (not included) or USB external hard drive (not included) into
one of the USB ports.
2. Start playing back video using the steps in 11.1 Playing Back Video from the HardDrive, page 28.
3. Click
to mark the beginning of the video clip. Clickto mark the end of the
video clip.
4. Click
to open the Backup menu.
5. Configure the following:
5.1.Check the USB device where you would like to save the file.
5.2.Check the files you would like to backup.
5.3.Click Backup. Wait for the backup to complete before removing the USB flash drive.
12.4 Viewing Backup Files
To playback .dav backup video files, a Player is automatically installed on the USB device
when you save a backup file.
Note
The Player is PC compatible only. For Mac users, make sure to save backup files in .asf format (select
ASF under File Format). You can playback .asf backup video files in VLC Media Player (free download
from www.videolan.org) on PC or Mac.
VLC Media Player is not supported by Lorex.
To view backup video files using the Player (PC only):
1. Insert the USB device into your computer. Open the USB device in Windows Explorer.
2. Double click the SmartPlayer.exe .
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5
4
3. Double click one of the files on the left to begin playback.
OR
Click
4. Use the Player controls to control playback or select other files for playback.
Video Player Controls
to open a back up video file in another location.
1. File List: Double-click to open a file.
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2. Display Area: Select the split-screen mode. Double-click a video file to expand. Click
the controls inside the display area to do the following:
•
: View information about the video file.
: Start/stop a manual recording from the video file.
•
: Take a snapshot from the video file.
•
: Close the video file.
•
3. Hide/show file list.
4. Playback controls:
•
: Playback files in sequence.
: Synchronize playback times.
•
: Play/pause playback.
•
: Stop playback.
•
: Previous frame.
•
: Next frame.
•
•
•
: Volume control.
: Playback speed.
5. Zoom Timeline.
6. Add Files: Click to open back up video files.
7. Digital Zoom: Click to activate digital zoom mode. Click and drag in the video to zoom
in. Right-click to unzoom.
8. Drag: When digital zoom is activated, click to activate drag mode. Then click and drag
in the video to view different areas of the image.
9. Full-screen: Click to open the player in full screen. Press ESC to exit full screen.
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10. Config: Click to open the configuration menu for the player. From here you can control
the default file formats and save locations for snapshots and video files saved from the
player.
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13
Managing Passwords and User
Accounts
By default, the system user name is admin and the password is 000000. Passwords are
enabled by default and are required to access the Main Menu or connect to the system using a computer or mobile device. You will be prompted to create a custom password after
you connect for the first time.
Note
If you forget the password to the system, contact technical support to have it reset.
The system includes the following default accounts:
• admin: The admin account has full access to the system, may configure all system set-
tings, and can manage user accounts.
• default: The default account is a limited user account that may only view live video from
the cameras.
For security reasons, it is essential that you change the password on your system. By de-
fault, the system password is enabled.
13.1 Changing Passwords
You can change the system password of the admin and user accounts from the Account
menu.
To modify an account password:
1. From Live View, right-click and then select Main Menu.
2. If prompted, enter the system user name (default: admin) and password (default:
000000).
3. Click
4. Click the user account you would like to modify and then click Modify Password.
5. Check Modify Password.
6. Under Old Password, enter the account’s previous password.
7. Under New Password, enter a new 6 character password for the account. Repeat the
new password under Confirm Password.
8. Click OK to save changes.
13.2 Adding Users
You can allow multiple users to log in to the system. When adding different users, you can
assign what menus they have access to. For example, you may want your friend to monitor
your system while you are away, while not giving full access to your system.
and select Account.
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To add a user account:
1. From Live View, right-click and then select Main Menu.
2. If prompted, enter the system user name (default: admin) and password (default:
000000).
3. Click
and select Account.
4. Click Add User.
5. Configure the following:
• User: Enter a name for the user account.
• Password: Enter a 6 character password for the user account. Enter the password
again under Confirm.
• Memo (optional): Enter a description of the user account.
• Group: Select the group you would like to assign to this user account. A user ac-
count cannot be given permissions its group does not have.
• Multiuser: Check to enable this user account to be used to login from more than
one device at the same time.
• Authority: Check the permissions you would like the user account to have. Under
the System tab, select the menus the user account may access. The Playback
items allow you to select which channels the user account may access recorded
video from. The Monitor items allow you to select the channels the user account
may view live video from.
6. Click OK to save changes.
Now, you can log in to the system locally, or remotely using the user name and password
you created. When logging into the system with a user account, the user will only have access to the menus you assigned.
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13.3 Modifying Users
1. In the Account menu, click the user account and then click Modify User.
2. Update the user’s account details as needed, and then click OK to save changes.
13.4 Deleting Users
1. Click Modify User.
2. Under User Name, select the account you would like to delete.
3. Click Delete then click OK to confirm.
Note
The admin and default user accounts cannot be deleted from the system.
13.5 Account Groups
Account groups can be used to easily manage permissions for multiple user accounts.
User accounts can be given all the permissions of a group, but cannot be given permissions that the group does not have.
The system includes the following groups by default:
• admin: Accounts in the admin group are system administrators. They have full access
to the system, may configure all system settings, and can manage user accounts.
• user: Accounts in the user group are normal users. They have limited access to system
menus.
13.6 Adding Groups
1. From Live View, right-click and then select Main Menu.
2. If prompted, enter the system user name (default: admin) and password (default:
000000).
3. Click
and select Account.
4. Click Add Group.
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5. Configure the following:
• Under Group Name, enter a name for the group.
• Under Memo, enter an optional comment for this group.
• Under Authority, check the permissions that the group will have. User accounts as-
signed to this group can not be given any permissions the group does not have.
6. Click OK to save changes.
13.7 Modifying Groups
1. Click Modify Group.
2. Under Group, select the user group you would like to modify.
3. Update group settings as needed and then click Save.
13.8 Deleting Groups
1. Click Modify Group.
2. Under Group, select the user group you would like to delete.
3. Click Delete and then click OK to confirm.
Note
The admin and user groups cannot be deleted from the system.
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Using the Main Menu
To open the Main Menu:
• Using the Mouse: Right-click and click Main Menu.
Note
The system password may be required to access the Main Menu. By default the user name is admin
and the password is 000000.
1. SETTING: Configure general system, schedule, recording, display, and motion
settings.
2. ADVANCED: Configure hard drives, user accounts, and error functions. Add cameras
over the local area network (LAN). Save/restore system configuration. Restore system
to factory defaults.
3. BACKUP: Export files to USB device. For details, see 12 Backup, page 31.
4. SEARCH: Open Search/Playback mode. For details, see 11 Search (Playback), page
28.
5. INFO: View system information.
6. SHUTDOWN: Logout, restart, or shutdown the system.
Note
Checkboxes on the system are filled in with a white color when settings are enabled or empty when
disabled.
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14.1 Setting
The Setting menu allows you to configure general system, schedule, network, recording,
display, and motion settings. It also allows you to restore the system to factory defaults.
14.1.1 Configuring General System Settings
The General menu allows you to configure the time and general system settings.
Note
For details on setting the system time, see 9 Setting The Time, page 23.
To configure general system settings:
1. From the Main Menu, click
and then click General.
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2. Configure the following:
• Date Separator: Select if you would like a dot (.), dash (-), or slash (/) to separate
the date display.
• Time Format: Select 24-HOUR or 12-HOUR.
• Language: Select the system language. Available languages are English, French,
and Spanish.
• Video Standard: Select NTSC (North America) or PAL (Europe).
• HDD Full: Select Overwrite for the system to begin overwriting the oldest record-
ings when the hard drive is full or select Stop Recording for the system to stop recording when the hard drive is full.
• Pack Duration: Enter the desired pack duration. The pack duration determines the
duration of video files saved to the system.
• Instant Playback: Select the duration of videos that will be played back in Quick
Playback mode. For example, if Instant Playback is set to 5 minutes, Quick Playback will start playing back video recorded from 5 minutes ago on the selected
channel.
• Mouse Property: Click MouseSet, adjust the double-click speed and click OK.
• Startup Wizard: Check to enable the Startup Wizard when your system starts. It is
recommended to disable Startup Wizard once you have configured the system.
• Navigation: Check to enable the System Toolbar that appears when left clicking on
the screen.
• Auto Logout: Enter the amount of time the system will wait before logging a user
out when idle.
3. Click OK when finished making changes.
14.1.2 Configuring Holidays
You can set certain days as holidays. Holidays have a special recording schedule.
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To configure holidays:
1. From the Main Menu, click
and then click General.
2. Check Holiday to enable holidays.
3. Click Setup to select holidays. Click days in the calendar to select them as holidays.
Selected holidays are highlighted in blue. Click OK to configure.
Note
Adding a holiday also adds the same date as a holiday for future years. To configure recording settings for holidays, select the Holiday period in the Schedule menu.
4. Click OK to save changes.
14.1.3 Configuring Recording Quality
The system employs two video recording streams, a Main Stream and a Sub Stream. The
Main Stream records high quality video to your system’s hard drive. The Sub Stream records lower resolution video for efficient streaming to devices over the Internet. You can
customize the video quality settings for these streams according to your needs.
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To configure recording quality settings:
1. From the Main Menu, click
and then click Recording.
2. Configure the following settings. Settings for the Main Stream are in the left column.
Settings for the Sub Stream are in the right column.
• Type: For the Main Stream, you can set different recording quality settings for Con-
tinuous, MD (Motion Detect), and Alarm recording. Select the type of recording
you would like to configure.
• Under Channel, select the channel you would like to configure.
• Under Resolution, select the resolution for the selected recording type.
• Under Frame Rate, select the frame rate for the selected recording type on the left.
Select the frame rate for the sub-stream on the right.
• Under Bit Rate Type, select CBR (Constant Bit Rate) or VBR (Variable Bit Rate) for
the selected recording type on the left and sub-stream on the right. If you select
VBR, select the Quality from 1 (lowest) to 6 (highest).
• Under Bit Rate (Kbps), select the bit rate for the selected recording type on the left
and the sub-stream on the right.
• Under Audio/Video, check the box on the far right to enable video streaming to re-
mote users (un-check to hide the channel from remote users.
Note
Audio recording is not supported.
• (Optional) To copy settings to other channels, click Copy, select channels to apply
settings to, and click OK.
3. Click OK to save changes.
14.1.4 Configuring Privacy Zones
Privacy Zones allow you to block out up to 4 portions of each channel with a black square.
CAUTION
Areas covered by privacy zones are not visible in recordings.
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To configure privacy zones:
1. From the Main Menu, click
and then click Recording.
2. Click Overlay.
3. Under Cover-Area, check Monitor to enable privacy zones.
4. Check 1, 2, 3, or 4 to enable up to 4 privacy zones.
5. Click Set to configure privacy zones. Click and drag privacy zones to determine the
areas of the camera’s view you would like to block. Click and drag near the edge of the
privacy zone to re-size it. Right-click when finished.
6. Click OK. Click OK in the Recording menu to save changes.
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Result
14.1.5 Configuring the Recording Schedule
You can set a custom recording schedule according to your needs. For example, you can
set the system to record continuously during business hours and record on motion detection only outside of business hours.
A custom recording schedule can help reduce the amount of hard drive space required
and increase the time your system can retain recordings.
Note
To use motion recording, motion detection must be enabled for the channel. For details, see 14.1.7 Configuring Motion Detection Events, page 48.
To configure the recording schedule:
1. From the Main Menu, click
and then click Schedule.
2. Under Channel, select the channel you would like to configure or select All.
3. Under Period, select the day of the week you would like to configure, or select Holiday
or All.
4. Configure up to 6 separate schedule periods.
• Configure the start and end time for the time period on the left.
• Check the types of recording that will apply to the time period on the right: Continu-
ous, MD (Motion Detection), Alarm, or MD&Alarm.
Note
The system does not support alarm recording.
• A visual representation of the current schedule is shown below.
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5. (Optional) Click Copy to copy the selected schedule to other channels. Select the
channels you would like to copy to and click OK.
6. Click OK to save changes.
14.1.6 Configuring Pre-Recording
Pre-recording determines the amount of time the system will record before events.
To configure pre-recording:
1. In the Schedule menu under Channel, select the camera you would like to configure
or select All.
2. Under PreRecord, select the duration for pre-recording.
3. Click OK to save settings.
14.1.7 Configuring Motion Detection Events
Motion Detection events allow the system to mark footage that has motion. This allows
you to quickly locate relevant footage through Search. You can also configure system responses to motion detection events, such as activating the system buzzer or sending an
email alert.
To configure Motion Detection events:
1. From the Main Menu, click
and then click Motion.
2. Under Channel, select the channel you would like to configure.
3. Check Enable to enable motion detection on the selected channel.
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4. Click Setup next to Region to configure which areas of the image will be enabled for
motion detection. A grid will appear over the camera’s live view.
Motion Grid
• Areas enabled for motion detection are shown in color and areas that are disabled are transparent.
• Hover the mouse at the top of the screen to select which motion area you would like to configure.
You can set up to 4 motion detection areas and customize the sensitivity and threshold for motion detection separately for each area between 0 (lowest) and 100 (highest).
• The Sensitivity determines how sensitive the camera is to motion. For example, if the sensitivity is
high, small amounts of motion are more likely to trigger an event. It is recommended to select a Sensitivity between 30~70.
• The Threshold determines how much motion is required to trigger an event. If the amount of motion
exceeds the threshold, an event occurs. It is recommended to select a Threshold between 10~50.
• Right-click when finished.
Note
It is recommended to have a second person walk in front of the camera to test different Sensitivity
and Threshold settings to determine the best setting for your camera’s location.
5. Under Anti-dither, enter the anti-dither time. After a motion event occurs and motion
stops, if motion is detected within the anti-dither time, the system continues the motion
event and includes the new motion within the first event, rather than creating a new
motion event.
6. Under Post_REC, enter the post-recording time.
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7. To configure a schedule when motion detection will be enabled on this channel, click
Setup next to Period.
• Configure times when motion detection will be enabled. For example, you may want to disable mo-
tion detection during business hours and enable it outside of business hours. Click OK when
finished.
Note
This setting can override scheduled motion recording. This means that motion recording will only
take place at times that are enabled both in the Schedule menu and here.
8. Configure the following system actions when motion is detected:
• Show Message: Check to enable an on-screen pop-up. On-screen pop-up shows
the channels an event occurred on and the type of event.
• Alarm Upload: Upload events to FLIR Cloud™ Client.
• Send Email: Check to enable email alerts. You must configure email alerts before
you will be able to receive them (see 14.3.4 Configuring Email Alerts, page 59).
• Record Channel: Select the channels that will record when motion is detected on
the selected channel.
• PTZ Activation: If you have PTZ cameras (not included), you can have them auto-
matically go to a preset position when motion is detected. Check PTZ Activation to
enable this feature. Then click Setup to select which presets each camera should
go to when motion is detected on the selected channel. Click OK to confirm.
• Buzzer: Check to enable the system buzzer.
• Snapshot: Check to attach a .jpg image of the camera when sending email alerts.
9. Click Save to save changes.
14.1.8 Configuring Display Settings
The Display menu allows you to configure the system’s display settings, such as the monitor resolution.
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To configure display settings:
1. From the Main Menu, click
and then click Display.
2. Configure the following, as needed:
• Resolution: Select the correct resolution for your monitor. The system will reboot
when you save changes.
• Transparency: Select the menu transparency between 0 (lowest) and 100
(highest).
• Time Display: Check to show the system time on the monitor.
• Channel Display: Check to show channel names on the monitor.
• Image Enhance: Check for the system to digitally improve the video quality on the
live display. This setting does not affect recordings.
3. Click OK to save changes.
14.1.9 Creating Custom Channel Names
You can assign custom channel names to your cameras. This is useful as it allows you to
refer to cameras based on their location (for example Hallway instead of CAM1).
To create custom channel names:
1. From the Main Menu, click
and then click Display.
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2. Click Modify next to Channel Name.
3. Under Channel Name, select Local to set the name the NVR will use for each channel. Select Remote to set the name the camera will use to identify itself.
4. Enter names for any channels you want to customize and click OK when finished.
5. Click OK to save changes.
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14.2 Advanced
Configure HDD, user accounts, and error functions. Configure auto-restart. Save/restore
system configuration. Access Recording Menu.
The following menus are described elsewhere in this manual:
• Record: Allows you to configure manual/scheduled recording. See 10.3 Setting up
Scheduled or Manual Recording, page 26.
• Account: Allows you to configure user accounts, passwords, and permissions. See 13
Managing Passwords and User Accounts, page 37.
• Device Search: Allows you to add cameras over the local network. See 6.12 Connect-
ing Cameras to the Local Area Network (LAN), page 13.
14.2.1 Viewing Online Users
The Online Users menu shows a list of users connected to the system using remote devices. You may click Disconnect to disconnect a user for up to 18 hours or click Block to
block a user from the system.
To access the Online Users menu:
• From the Main Menu, click
and then click Online Users.
14.2.2 Resetting the System to Default Settings
The Default menu allows you to reset the system to the original out of the box settings.
To reset the system to factory default settings:
1. From the Main Menu, click
and then click Default.
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2. Check the menus you would like to reset to default settings.
3. Click OK.
14.2.3 Formatting Hard Drives
You must format hard drives before you may use them with the system.
CAUTION
Formatting the HDD erases all data on the hard disk. This step cannot be undone. System settings will
not be erased.
To format a hard drive:
1. From Live View, right-click and select Main Menu.
2. Click
>HDD Management.
3. Configure the following:
3.1.Under HDD No., select the hard drive you would like to format. Information about the hard drive
appears in the lower section of the menu.
3.2.Under Set to, select Format.
3.3.Click Apply. Click OK to confirm. Wait for the hard drive to format. Hard drives become Read/
Write hard drives by default when formatted.
14.2.4 Selecting Hard Drive Types
The system supports the following hard drive types:
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• Read/Write: Normal recording hard drive.
• Read only: Do not record on the hard drive.
To select hard drive types:
1. From the Main Menu, click
>HDD Management.
2. Under Set to, select the hard drive type.
3. Click Apply.
4. Click OK to save changes. The system will restart.
14.2.5 Configuring System Warnings
The Warning menu allows you to configure actions taken when system errors occur.
To configure system error actions:
1. From the Main Menu, click
>Warning.
2. Under Event Type, select one of the following system errors to configure: No Disk,
Disk Error, Disk No Space, Net Disconnection, IP Conflicted, or MAC Conflicted.
3. Check Enable to enable warnings for the selected Event Type.
4. Configure the following actions that will be taken when errors occur:
• Show Message: Check to show pop-up window with information related to the
error.
• Alarm Upload: Upload events to FLIR Cloud™ Client.
• Send Email: Check to enable email message. You must configure email alerts be-
fore you will be able to receive them.
• Buzzer: Check to enable system buzzer.
5. Click Save to save changes.
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14.2.6 Saving Your System Configuration to a USB Flash Drive
The system allows you to save your current system configuration to a USB flash drive (not
included). This is useful if you want to backup your current settings.
Note
This function only saves settings created in system menus. It does not save or backup any video.
To export the system configuration to a USB flash drive:
1. Insert a USB flash drive into one of the USB ports on the system.
2. Right-click and select Main Menu
3. Click
>Config Backup.
4. Check the USB flash drive you would like to export to in the list.
5. Click Export.
To import a saved system configuration:
1. Insert a USB flash drive with a saved system configuration into one of the USB ports
on the system.
2. Right-click and select Main Menu
3. Click
>Config Backup.
4. Check the USB flash drive with the saved system configuration file.
5. Click Import.
6. Click OK. The system will restart.
14.3 Network
The Network menu allows you to configure your system’s network settings.
Note
The WIFI menu is not supported.
14.3.1 Configuring DHCP or Fixed IP Address
The Network menu allows you to configure IP address settings.
To configure IP address settings:
1. From live view, right-click and select Main Menu.
2. Click
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3. Check DHCP to use DHCP or un-check to use a static IP address. If you un-check
DHCP, configure the following:
• IP Address.
• Subnet Mask.
• Gateway.
• Preferred DNS.
• Alternate DNS.
4. Click Save to save your changes. Restart the system to update the IP address.
14.3.2 Configuring System Ports
The Connection menu allows you to configure ports used by the system. Please note that
port forwarding is not required to use FLIR Cloud™ or to connect using the apps.
If you are using DDNS connectivity, port forwarding is required for the HTTP Port (defaut:
80) and TCP (Client Port) (default: 35000).
To configure system ports:
1. From live view, right-click and select Main Menu.
2. Click
>Network.
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3. Configure the following:
• TCP Port (Client Port): Used for remote video streaming to computers and mobile
devices. The default port number is 35000.
• HTTP Port: Used to enable connection to the system’s web browser interface. The
default port number is 80.
• UDP Port: Used for special applications. The default port number is 35001.
• RTSP Port: Used for special applications. The default port number is 554.
Note
You must port forward the TCP (Client) Port and HTTP Ports to enable remote access to the
system.
4. Click OK to save changes.
14.3.3 Configuring DDNS
Lorex DDNS is available as an optional connectivity option. Please see 19 DDNS Setup
(Advanced), page 145 for details.
The primary connectivity option uses FLIR Cloud™ to connect to your system over the Internet without requiring port forwarding or DDNS registration. For details, see 15 Connect-ing to Your System Over the Internet on PC or Mac, page 69.
To configure DDNS settings:
1. From live view, right-click and select Main Menu.
2. Click
>Network.
3. Click Network Setting.
4. Check DDNS.
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5. Double-click DDNS.
6. Configure the following:
• Ensure Enable is checked. The box will be white when DDNS is enabled.
• Under Domain Name, enter the Domain Name/URL Request your received in the
email after registering for DDNS.
• Under User ID, enter your DDNS User Name.
• Under Password, enter your DDNS Device password.
7. Click OK three times to save changes.
Note
Please allow 10~15 minutes for the DDNS servers to update with your new DDNS address before attempting to connect.
14.3.4 Configuring Email Alerts
You can configure the system to send out email alerts for motion detection or other events.
Note
To send out motion detection alerts, you must enable the Send Email option for motion detection on each
camera. For details, see 14.1.7 Configuring Motion Detection Events, page 48.
To configure Email Alerts:
1. From live view, right-click and select Main Menu.
2. Click
>Network.
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3. Click Network Setting.
4. Check Email. Double-click Email.
If you want to use Lorex’s email server (recommended):
1. Check Lorex Mail.
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2. Configure the following:
• Receiver: Enter the email address that will receive alerts.
• Sender: Enter the sender’s email address.
• Attachment: Check to include a jpg image attachment of the camera.
• Subject: Enter the subject line for email alerts.
• Event Interval: Enter the interval between alert emails.
• Health Enable: Check to enable health check emails. Health check emails will be
sent periodically to ensure that the system is functioning normally.
• Interval: Enter the interval in minutes for health check emails.
3. Click Test to send a test email.
4. Click OK three times to save your settings.
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If you want to use your own email server (advanced):
1. Configure the following:
• SMTP Server: Enter the SMTP server address.
• Port: Enter the port used by the SMTP server.
• Anonymous: Check if your server supports anonymous log ins. Otherwise, leave
this unchecked.
• User Name: Enter the SMTP user name.
• Password: Enter the SMTP password.
• Receiver: Enter the email address that will receive alerts.
• Sender: Enter the sender’s email address.
• Attachment: Check to include a jpg image attachment of the camera.
• Subject: Enter the subject line for email alerts.
• Encrypt Type: Select SSL or TLS if your server uses encryption. Select None if
your server does not use encryption.
• Event Interval: Enter the interval between alert emails.
• Health Enable: Check to enable health check emails. Health check emails will be
sent periodically to ensure that the system is functioning normally.
• Interval: Enter the interval in minutes for health check emails.
2. Click Test to send a test email.
3. Click OK three times to save your settings.
14.3.5 Configuring Switch Settings (Advanced)
You can configure the networking settings for the internal PoE switch.
CAUTION
It is recommended to leave this menu on the default settings. Changing the information in this menu may
disrupt the connection to the cameras.
To configure switch settings:
1. From live view, right-click and select Main Menu.
2. Click
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3. Click Network Setting.
4. Double-click Switch Settings.
5. Configure the IP Address, Subnet Mask, and Gateway for the internal PoE switch.
6. Click OK. Click Save to save changes. The system will restart.
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14.4 Info
The Info menu contains the following menus showing system information.
14.4.1 HDD Info
The HDD Info menu shows information related to the hard drive installed in the system, including capacity, status, and type. Click View recording time to see the start and end
times of recordings saved on the hard drives.
To access HDD Info:
1. From live view, right-click and select Main Menu.
2. Click
>HDD Info.
14.4.2 BPS
The BPS menu shows the bitrates of connected IP cameras.
To access BPS:
1. From live view, right-click and select Main Menu.
2. Click
>BPS.
14.4.3 Log
The Log menu allows you to search for system logs.
To search for system logs:
1. From live view, right-click and select Main Menu.
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2. Click>Log.
3. Under Type, select the log type to search for.
4. Under Start Time and End Time, select the start and end time for your search.
5. Click Search.
6. (Optional) Click Backup to export logs to a USB flash drive connected to the system.
14.4.4 Version
Firmware upgrades provide enhanced functionality. The system will automatically check
for firmware upgrades if it is connected to the Internet. The system also supports firmware
upgrades from a USB thumb drive (not included).
To access the version menu:
1. From live view, right-click and select Main Menu.
2. Click
>Version.
To update firmware from a USB thumb drive (not included):
1. Download the latest firmware update from www.lorextechnology.com.
2. Copy the firmware to a blank USB flash drive.
Note
Do not have any folders on the USB flash drive—just the firmware file.
3. Connect the USB flash drive to a USB port on the system.
4. Right-click and then select Main Menu. Then click
>Version.
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5. Click Start to update firmware. Wait for the firmware upgrade to complete.
WARNING
Do not remove the USB flash drive until the upgrade process is complete or power off the system during
the upgrade process.
14.4.5 Remote Device Info
The Remote Device Info menu shows information about IP cameras connected to the
system.
To access Remote Device:
1. From live view, right-click and select Main Menu.
2. Click
>Remote Device.
The Remote Device menu contains the following tabs:
• Channel Status: Shows the IP address, model number, connection status, and alarm
status of each camera.
• Connection Log: Search for camera status logs, including user access to cameras.
14.4.6 Network Info
The Network Info menu shows you the system’s inbound and outbound network traffic. It
also allows you to test your connection to other devices over the LAN or Internet.
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To access the Network Info menu:
1. From live view, right-click and select Main Menu.
2. Click
>Network Info.
The Network Info menu contains the following tabs:
• Network Test: The Network Test menu allows you to test if your system can connect to
other devices over the LAN or Internet. You can enter the IP address of a device and
click Test to determine if your system can connect to it.
• Net Load: The Net Load menu shows you the network traffic your system is sending
and receiving.
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14.5 Shutdown
Use the Shutdown menu to shutdown, restart, or log out of the system.
To access the Shutdown menu:
1. From live view, right-click and select Main Menu. Login if prompted.
2. Click
>Shutdown.
3. Select one of the following:
• Logout menu user: Log out the account that is currently active.
• Switch user: Log out the account that is currently active, and sign in with a new
account.
• Shutdown.
• Restart system.
4. Click OK to complete the selected action.
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Connecting to Your System Over
the Internet on PC or Mac
This system features connectivity using the exclusive FLIR Cloud™. This cloud-enabled
service allows for Internet connectivity without requiring any network configuration. Up to 3
devices may connect to the system at the same time.
Note
• Except where noted, the PC and Mac instructions in this section are the same.
For smartphone/tablet setup, see 17 Mobile Apps: Connecting to your System Using a Smartphoneor Tablet, page 97.
• For the latest list of supported apps and devices, visit www.lorextechnology.com/support.
15.1 System Requirements
Your system must meet the system requirements below:
DescriptionRequirement
CPUCore 2 Duo 3.0GHz
Operating SystemWindows™ 8/7/Vista
Mac OSX 10.7 and above
Memory2GB
Video512 MB of video memory and above
Network (LAN)10/100 BaseT Network
Network (WAN)1 Mbps upstream
High-speed Internet service is required to remotely
connect to your system.
15.2 Step 1 of 3: Connect your System to Your Router
1. Power off your system by disconnecting the power adapter.
2. Connect an Ethernet cable (included) to the LAN port on the rear panel of the system.
Connect the other end of the Ethernet cable to an empty LAN port (usually numbered
1~4) on your router.
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(may not be exactly as
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local viewing)
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Connecting to Your System Over the Internet on PC or Mac
3. Reconnect the power adapter to power the system back on.
15.3 Step 2 of 3: Obtain the system’s Device ID
The Device ID is a unique code that allows your system to handshake with FLIR Cloud™
servers for a secure connection over the Internet.
To find the Device ID:
1. The Device ID is located on a sticker on the system.
2. Write down the Device ID of the system.
15.4 Step 3 of 3: Connect to the System Over the Internet
Follow the steps below to connect to the system over the Internet.
Note
Make sure to upgrade your system to the latest firmware version. You must have the latest firmware
and client software to connect to the system over the Internet.
To connect to the system over the Internet:
1. Download and install the client software.
• PC Users: Download and install the Client Software for PC from
www.lorextechnology.com/support.
• Mac Users: Download and install the Client Software for Mac from
www.lorextechnology.com/support. Double click to extract the software. Then, drag
the software to Applications.
2. Once installation is finished, double-click the FLIR Cloud™ Client icon (
desktop or Applications list.
) from the
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3. Log into the Client Software using the Client Software user name (default: admin) and
password (default: admin) and then click Login.
4. Click Add Device.
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5. Enter the following:
5.1.Device Name: Choose a name for your system of your choice.
5.2.Device ID: Manually enter the Device ID printed on the label.
5.3.Client Port: Enter the Client Port (default: 35000).
5.4.User Name: Enter the system User Name (default: admin).
5.5.Password: Enter the system Password (default: 000000).
6. Click Add. If this is the first time you are connecting, you will be prompted to change
the system password.
7. Enter a new 6 character password and click OK. This password will be used to connect to your system from now on.
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8. Click
then.
9. Click and drag Default Group to the display window to open your cameras in live view.
Congratulations! You can now connect over the Internet to view and playback video
on your computer.
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or Mac
FLIR Cloud™ Client allows you to connect to multiple systems from a PC or Mac.
16.1 Home Page
The Home Page allows you to access all the tabs within the software. Each tab allows you
to access different features.
To open tabs:
Click a tab from the Home Page to open it or click the
from within any tab to open a new tab.
16.2 Live View
The Live View tab is where you can view live video from connected systems.
To view live video from a system:
1. Click
2. Click and drag a DVR, NVR, group, or individual camera to open live video. To access
individual cameras, you can click + to expand groups or systems.
and then clickto create a Live View tab.
button at the top of the screen
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16.2.1 Live View Controls
1. Live display: Double-click to expand the area. Right-click to access additional options.
Hold the mouse over the display area to access the camera toolbar.
Camera toolbar:
1.1.Streaming quality: Shows the bitrate and resolution for the stream, and shows if display is
showing the Sub Stream or Main Stream.
1.2.Manual recording: Click to start/stop manual recording.
1.3.Snapshot: Click to save a snapshot.
1.4.Mute/unmute: Click to mute/unmute audio (audio camera required).
1.5.Not supported.
1.6.Instant playback: Plays back the most recently recorded video from the camera. By default, it
will play back the last 5 minutes of recorded video from the camera.
1.7.Digital zoom: Click to enable digital zoom mode. Click and drag over the display area to zoom
on the camera. Then click and drag to pan. Click the icon again to zoom out.
1.8.Disconnect.
2. Split-screen mode: Click to select split-screen layout.
3. Aspect ratio: Use the drop down menu to select the aspect ratio for the selected
camera. Original uses the actual aspect ratio of the image. Full-win stretches the image to fill up the entire display area.
4.Full-screen: Click to open full-screen mode. Press ESC to exit full-screen mode.
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5.Save view: Click to save the current display layout and open cameras as a view.
Then enter a name for the view.
6.
Start/stop tour: Click to start the tour. During the tour the client will cycle through
all saved views every few seconds. Click again to stop the tour.
7. PTZ Controls: Controls for PTZ cameras (not included). See 16.2.3 Controlling PTZCameras, page 77 for details.
8. View: Click View to access view menu. Then double-click on a view to open it in the
display area.
9. Devices: Shows a list of groups, cameras, and systems connected to the client. Drag
items to the display area to open live video. Right-click to view additional options.
16.2.2 Opening Live View in Multiple Monitors
If your computer has multiple monitors, you can open more than one Live View tab and
move them to secondary monitors. This allows you to monitor cameras on multiple monitors at the same time.
Note
Using multiple monitors significantly increases the amount of computing resources necessary to run the
application and may affect performance.
To open Live View in multiple monitors:
1. Click
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2. Click and drag the tab outside of the client window to create a new window. You can
drag the window to one of the secondary monitors.
Result
16.2.3 Controlling PTZ Cameras
If you have PTZ cameras (not included), you can control them using the client.
Note
You must ensure the PTZ camera is properly connected to your system and your system is configured to
detect it before you can control them using the client.
To control PTZ cameras:
• Click the display area with the PTZ cameras and use the on-screen PTZ controls.
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PTZ controls:
1. Open menu: Click to open camera OSD menu controls. This feature may not be supported for all camera models.
2. Move camera: Click the arrows to move the camera.
Click
to open dynamic zoom mode. Then click and drag in the video area to zoom
in the camera on an area.
3. Zoom +/-: Click to zoom the camera in and out.
4. Focus +/-: Click to increase/decrease the focus.
5. Iris +/-: Click to increase/decrease the iris.
6. Advanced: Click to access advanced PTZ controls.
16.3 Playback
You can use Playback mode to playback video saved on systems connected to the client.
To access Playback mode:
• Click
and then clickto create a Playback tab.
To playback video:
1. Check the channels you would like to play back from in the Device List.
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2. Under Type, check the file types you would like to search for.
• All: All recordings.
• General: Continuous recordings.
• MD: Motion recordings.
• Alarm: Alarm recordings. Your system must support alarm devices (not included) to
use this feature.
3. Under Stream, select Main Stream to search for Main Stream recordings (high quality) or Sub Stream to search for Sub Stream recordings (smaller file size).
4. Select the start time and end time for your search under From and To. You may not
search more than 24 hours of video.
5. Click Search. Wait for the client to find video saved to the system.
6. Click inside the play back bar to start playback.
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16.4 Playback Controls
1. Display area: Double-click to expand/return to split-screen mode. Hold the mouse
over the display area to open the camera toolbar.
•Snapshot: Click to save a snapshot.
•
Digital zoom: Click to enable digital zoom mode. Then, click and drag to zoom in. Click and
drag to pan the camera. Click
again to zoom out.
2. Event: Click to view recordings based on a list of events and files.
3. Record: Click to view recordings on a timeline.
4. Sync: Click to sync playback between channels. This forces all channels to playback
from the same time.
5. Pause/play.
6. Stop.
7. Frame-by-frame: Click to advance the video by a single frame.
8. Playback speed: Use the slider to adjust the playback speed.
12. Full-screen: Click to open playback in full-screen. Press ESC to exit full-screen.
13. Timeline zoom: Use the slider to zoom in/out on the timeline.
14. Playback timeline: Shows recordings from the selected channels on a timeline. Click
inside the timeline to start playback or select a playback time. Each type of recordings
is shown in a different color. Continuous recordings are green, motion recordings are
yellow, and alarm recordings are red.
15. Video clip: Click to start a video clip. You can download video clips to your hard drive.
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16. Download list: Click to see a list of files you have downloaded and the progress of
files that are currently downloading.
17. Search: Search for video on the selected channels based on the search parameters
you set.
18. Device list: Select the channels you would like to search or playback video from.
16.5 Downloading Video to your Computer Hard Drive
You can download video to your computer hard drive to save important events or share
them. It is recommended to download video of important events as soon as possible to ensure they are not overwritten by new recordings.
Note
PC Users: You may need to run FLIR Cloud™ Client as an administrator to download files to your hard
drive.
To download video files:
1. Start playing back video using the steps in 16.3 Playback, page 78.
2. Click
to start a video clip at the current playback time. Clickto stop the video
clip.
3. Configure the following save options:
• Path: Use the default save folder or click Browse to select a different folder.
Note
See for information on default save folders.
• File Format: Select AVI to save files to .avi format (can be played in VLC Media
Player). Select Original Format to save to .dav format (requires the video player).
• Download Video Player: Check to save a copy of the video player with the down-
loaded file.
4. Click OK to start the download. A status screen will pop up to show progress on downloaded files.
Note
To retrieve downloaded video files:
• PC Users: Browse to the folders listed in General>File.
• Mac Users: Browse to the folders listed in General>File. To get to the default location, open Applications in Finder, right click on FLIR Cloud Client and select Show Package Contents. Then, navigate
to the desired folder.
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16.6 Alarm
The Alarm menu allows you to view a list of alarms received by the client software.
Note
You must set up alarms in the Alarm CFG menu before they will appear in this list. See 16.11 Alarm CFG,
page 87 for more details.
To access Alarms:
• Click
and then click.
Alarm menu overview:
1. Number of alarms: Shows the number of open alarms.
2. Alarm list: Shows the list of alarms and information on when they occurred and which
systems and channels triggered them.
3. Alarm Process: You can close alarms by selecting one of the options and clicking OK.
4. Options: Check to enable the following:
• Display Link Video: Open live video to monitor alarms on a continuous basis.
• Display Overlay Window: Show the overlay controls. They allow you to enable/dis-
able sound alerts and quickly jump back to the Alarm menu from another tab.
• Pause Refresh: Stop refreshing the live video in the video popup.
16.7 Log
The Log menu allows you to view logs for the client software or to view logs for connected
systems.
To access logs:
• Click
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To view client logs:
1. Click Client Log to view logs for the client software.
2. Configure the following:
• Start Time/End Time: Select the start and end times to search for logs.
• Log Type: Select the type of logs to search for.
3. Click Search.
To view logs from connected systems:
1. Click Device Log to view logs from connected systems.
2. Configure the following:
• Start Time/End Time: Select the start and end times to search for logs.
• Log Type: Select the type of logs to search for.
• Device Name: Select the system you would like to view logs from.
3. Click Search.
16.8 E-map
E-Map allows you to place cameras over a still image. For example, you can use the EMap to create a virtual map of your cameras over a floor plan of your home or business.
To create an E-map:
1. Click
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2. Click Add Map.
3. Configure the following:
• Name: Enter a name for your e-map of your choice.
• Picture: Click File and then select a .png, .bmp, or .jpg image on your computer to
use as the e-map.
• Describe (optional): Enter a text description of the e-map.
4. Click Save.
5. Click Edit to edit the e-map.
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6. Click and drag cameras from the device list to place them on the map.
To open cameras from the e-map:
1. Click View.
2. Double-click cameras on the map to open live video.
16.9 Devices
The Devices menu is where you can manage systems connected to the client software.
To access the Devices menu:
• Click
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Devices overview:
1. Devices Found: Shows systems that are connected to the same network as the computer where the client is installed. Once you connect to the system, it moves to the bottom of the screen.
2. Search: Refresh the list of systems connected to the network.
3. Add: Add checked systems to the client software.
4. Device list: Shows a list of systems connected to the client software, and shows which
systems are online.
5. Add Device: Add a remote system using a Device ID or IP/DDNS address.
6. Delete: Delete the selected system.
7. Import: Import a list of systems from a saved .xml file.
8. Export: Export a list of currently connected systems to an .xml file. This is useful if you
need to re-install the software or if you want to open the same list of systems on a different computer.
9. Delete: Delete system.
10. Manual connect/disconnect: Manually connect/disconnect the system.
11. Edit: Edit the connection details for the system.
16.10 Device Config
The Device Config menu allows you to remotely configure settings for connected systems.
To access the Device Config menu:
• Click
and then click.
• Click on a system in the device list to see the settings available for that system and then
configure settings as needed.
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Note
The settings available depend on the model of system you have.
16.11 Alarm CFG
The Alarm CFG menu allows you to configure alarms for the client software. The client
software will alert you by popping up live video and playing sound alerts.
Note
Alarm upload must be enabled on the system in order for it to send the alarm to the client software.
To create alarms:
1. Click
and then click.
2. Click Add to create a new alarm.
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3. In the Alarm sources menu, you set up the parameters that trigger the alarm.
• Under Alarm Type, select the alarm type that will trigger an alarm. For example,
you can select Motion Detect for the alarm to be triggered by motion.
• Select the systems or channels you would like to trigger an alarm. Continuing the
example, if CAM 1 is selected, the alarm will be triggered if there is motion on CAM
1.
• Click Next.
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4. In the Alarm link menu, you set up the responses to alarms. Select the channels that
will pop up or alarm out devices (not included; not all systems support alarm out devices) that will be triggered by an alarm.
For each channel selected, configure the following:
• Video: Pop up a window with live video from the selected channel, like the one
below.
• Record: Record video from the selected channel.
Note
PC Users: You may need to run the client software as admin to record.
• Preset: If you select a PTZ camera, you can select the preset that will be activated
when an alarm occurs.
• Stay Time: Enter how many seconds the video window will stay open or record
when an alarm occurs.
5. Click Next.
6. In the Period window, configure times the alarm will be activated.
7. Click Confirm to save the alarm.
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To manage alarms:
1. Export: Export current list of alarms as an xml file.
2. Import: Import list of alarms.
3. Delete: Delete selected alarm.
4. Add: Add new alarm.
5. Alarms.
6. On/off: Click to enable/disable alarm.
7. Delete: Click to delete alarm.
8. Edit: Click to edit alarm settings.
16.12 Tour & Task
The Tour & Task menu is where you can set up custom views for the system. You can also
set up tours, which sets the client to automatically cycle through views.
To start a tour:
• Click
in Live View to start a tour. The live view will automatically cycle through all
views you have set up in the Tour & Task menu. Click again to stop the tour.
To add views:
1. Click
and then click.
2. Click + to create a new view.
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