Lorex LH314, LH316, LH318, EDGE LH310 Instruction Manual

LOREX-EDGE
NETWORK READY H.264 HIGH PERFORMANCE
INSTRUCTION MANUAL
English Version 4.0
MODEL:
LH310 SERIES
Copyright © 2009 Lorex Technology Inc.
www.lorexcctv.com
Thank you for purchasing the LH310 Series Lorex-Edge H.264 Digital Video Surveillance Recorder.
This manual refers to the following models:
• LH314 (4-channel)
• LH318 (8-channel)
• LH316 (16-channel)
To learn more about this product and to learn about our complete range of accessory products, please visit our website at:
www.lorexcctv.com
CAUTION
RISK OF ELECTRIC SHOCK DO NOT OPEN
CAUTION: TO REDUCE THE RICK OF ELECTRIC SHOCK DO NOT REMOVE COVER. NO USER SERVICABLE PARTS INSIDE.
REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.
The lightning flash with arrowhead symbol, within an equilateral triangle, is intended to alert the user to the presence of uninsulated "dangerous voltage" within the products ' enclosure that may be of sufficient magnitude to constitute a risk of electric shock
The exclamation point within an equilateral triangle is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the literature accompanying the appliance.
WARNING: TO PREVENT FIRE OR SHOCK HAZARD, DO NOT EXPOSE THIS UNIT TO RAIN OR MOISTURE.
CAUTION: TO PREVENT ELECTRIC SHOCK, MATCH WIDE BLADE OF THE PLUG TO THE WIDE SLOT AND FULLY INSERT.
B E F O R E Y O U S T A R T
THIS PRODUCT MAY REQUIRE PROFESSIONAL INSTALLATION
LOREX IS COMMITTED TO FULFILLING YOUR SECURITY NEEDS
We have developed user friendly products and documentation.
Please read the Quick Start Guide and User Manual before you
install this product.
Consumer Guides and Video Tutorials are available on our web
site at www.lorexcctv.com/support
If you require further installation assistance, please visit
www.lorexcctv.com/installation or contact a professional
installer.
Please refer to the “Need Help” insert for technical support and
customer care information.
Please note that once the components of this product have been
unsealed, you cannot return this product directly to the store
without the original packaging.
www.lorexcctv.com
AVANT DE
A N T E S D E
COMMENCER
CE PRODUIT POURRAIT EXIGER UNE INSTALLATION PROFESSIONNELLE
LOREX S’ENGAGE À SATISFAIRE VOS BESOINS SÉCURITAIRES
Veuillez lire le guide de démarrage rapide et le
mode d’emploi avant d’installer ce produit.
Les guides du consommateur et les séances
de tutorat vidéo sont disponibles sur l’Internet en
visitant www.lorexcctv.com/support
Si vous avez besoin de l’aide pour l’installation,
E M P E Z A R
ESTE PRODUCTO PUEDE EXIGIR UNA INSTALACIÓN PROFESIONAL
LOREX SE COMPROMETE A SATISFACER SUS NECESIDADES EN SEGURIDAD
Favor de leer la guía de instalación rápida y la
guía del usuario antes de instalar este producto.
Puede conseguir las guías del consumidor y
los cursos en enseñanza video sobre el Internet
visitando www.lorexcctv.com/support
Si necesita ayuda para la instalación, visite
veuillez visiter www.lorexcctv.com/installation
ou contactez un spécialiste en installation
Veuillez référer à l’insert “Need Help” pour
ob¬tenir de l’information sur le service à la cli-
entèle et le support technique
Veuillez constater qu’une fois que les
com¬posantes de ce produit ont été retirées de
l’emballage, vous ne pourrez plus retourner ce
produit directement au magasin.
www.lorexcctv.com/installation o contacte un
especialista en instalaciones
Favor de referir al documento “Need Help” para
obtener información acerca del servicio al cliente
y al soporte técnico
Favor de notar que una vez que los compo-
nentes de este producto han sido removidos del
embalaje, no podrá devolver este producto di-
rectamente a la tienda
w w w . l o r e x c c t v . c o m
NEED HELP?
CONTACT US FIRST
DO NOT RETURN THIS PRODUCT TO THE STORE
Please make sure to register your product at www.lorexcctv.com to receive product updates and information
3 EASy WAyS TO CONTACT US:
Online:
Pr od u ct S up po r t is a v ai la bl e 2 4/ 7 in c lu di ng pr od uc t
in fo r ma ti on , u se r ma n ua ls , q ui ck s ta r t up g u id es a nd FA Q’ s at w ww.lo rexcc tv.co m/sup port
To o r de r ac ce s so ri es , v is it
www .lor excct v.com
By Email:
Te ch n ic al S up p or t (f o r te ch n ic al /i ns t al la ti o n is su es )
sup port @lore xcorp .com
Cu st o me r Ca re (f or w a rr an ty an d ac ce s so ry s a le s)
cus tome rserv ice@l orexc orp.c om
Cu st o me r Fe ed b ac k
inf o@lo rexco rp.co m
By Phone:
NOR TH A MERIC A: 1- 888-4 25-67 39 (1 -888- 42-LO REX) MEX ICO: 1-80 0-514 -6739 INT ERNA TIONA L: + 800-4 25-67 39-0
(Ex amp le: Fr om the UK , d ial 00 in ste ad of +)
Te ch n ic al S up p or t (f o r te ch n ic al /i ns t al la ti o n is su es )
Pr es s o pt io n 1 f or E n gl is h, an d th en pr es s o pt io n 1
OR
Cu st o me r Ca re (f or w a rr an ty an d ac ce s so ry s a le s)
Pr es s o pt io n 1 f or E n gl is h, an d th en pr es s o pt io ns 2 to 5
NECESITA AYUDA
VOUS AVEZ BESOIN D’AIDE?
COMUNÍQUESE PRIMERO CON NOSOTROS
NO DEVUELVA ESTE PRODUCTO A LA TIENDA
Cerciór ese de p or favor colocar su p roducto en www. lorexcc tv.com/r egistrat ion para reci bir actu alizacio ­nes y l a inform ación de l produc to
3 maneras sencillas de comunicarse
con nosotros:
www
En línea:
apoyo al producto disponible 24/7 incluyendo infor­mación d el producto, manuales para el usuario, guías de inici o rápido y preguntas más frecuentes en
www.lorexcctv.com/support
Para col ocar pedidos de accesorios, visite
www.lorexcctv.com
NE RETOURNEZ PAS CE PRODUIT AU MAGASIN
Veuille z veille r à enre gistrer votre produit à www. lorexcc tv.com/r egistrat ion pour rece voir des mises à jour et l’infor mation d e produi t
3 façons faciles de nous contacter:
www
CONTACTEZ-NOUS D’ABORD
En ligne:
le suppo rt des produits est disponible 24 heures sur 24, 7 jours su r 7, y compris les informations sur les produits, les guides d e l’utilisateur, les guides de démarrage rapide et les foires à questions
www.lorexcctv.com/support
Pour com mander des accessoires, visitez
www.lorexcctv.com
Por Correo Electrónico:
soporte técnico (para asuntos técnicos/la instalación)
support@lorexcorp.com O
servicio al cliente (respecto a la garantía y a la venta de acces orios)
customerservice@lorexcorp.com
Comentar ios de cliente
info@lorexcorp.com
Por Teléfono:
L’AMÉRIQUE DU NORD: 1-888-425-6739 (1-888-42-lorex) MEXICO: 1-800-514-6739 INTERNACIONAL: +800-425-6739-0
(Ejemplo: Desde el Reino Unido, marque el 00 en lugar del +)
soporte técnico (para asuntos técnicos/la instalación) oprima l a opción 1 para inglés y luego oprima la opción 1
O
servicio al cliente (respecto a la garantía y a la venta de accesori os) oprima la opción 1 para inglés y luego oprima las opci ones 2 A 5
sus opiniones son bienvenidas en
info@lorexcorp.com
para colocar pedidos de accesorios, visite
www.lorexcctv.com
Par Courriel:
support technique (pour les questions techniques et d’instal lation) support@lorexcorp.com
OU
service à la clientèle (pour les questions de garantie et les v entes d’accessoires)
customerservice@lorexcorp.com
Commenta ires des clients
info@lorexcorp.com
Par Téléphone:
NORTE AMÉRICA: 1-888-425-6739 (1-888-42-lorex) MEXICO: 1-800-514-6739 INTERNATIONAL: +800-425-6739-0
(Exemple: À partir du Royaume-Uni, composez 00 au lieu de +)
support technique (pour les questions techniques et d’instal lation) appuyez sur l’option 1 pour l’anglais, et ensuite sur l’option 1
OU
service à la clientèle (pour les questions de garantie et les v entes d’accessoires) appuyez sur l’option 1 pour l’anglais, et ensuite sur les options 2 à 5
nous serions heureux de recevoir vos commentaires à info@lorexcorp.com pour commander des accessoires, visitez
www.lorexcctv.com
Important Safeguards
In addition to the careful attention devoted to quality standards in the manufacture process of your video product, safety is a major factor in the design of every instrument. However, safety is your responsibility too. This sheet lists important information that will help to assure your enjoyment and proper use of the video product and accessory equipment. Please read them carefully before operating and using your video product.
Installation
1. Read and Follow Instructions - All the safety and operating instructions should be read before the video product is operated. Follow all operating instructions.
2. Retain Instructions - The safety and operating instructions should be retained for future reference.
3. Heed Warnings - Comply with all warnings on the video product and in the operating instructions.
4. Polarization - Do not defeat the safety purpose of the polarized or grounding-type plug.
A polarized plug has two blades with one wider than the other.
A grounding type plug has two blades and a third grounding prong.
The wide blade or the third prong are provided for your safety.
If the provided plug does not fit into your outlet, consult an electrician for replacement of the obsolete outlet
5. Power Sources - This video product should be operated only from the type of power source indicated on the marking label. If you are not sure of the type of power supply to your location, consult your video dealer or local power company. For video products intended to operate from battery power, or other sources, refer to the operating instructions.
6. Overloading - Do not overload wall outlets of extension cords as this can result in the risk of fire or electric shock. Overloaded AC outlets, extension cord s, fra yed po wer co rds, dama ged o r crac ked wi re insulation, and broken plugs are dangerous. They may result in a shock or fire hazard. Periodically examine the cord, and if its appearance indicates damage or deteriorated insulation, have it replaced by your service technician.
7. Power-Cord Protection - Power supply cords should be routed so that they are not likely to be walked on or pinched by items placed upon or against them, paying particular attention to cords at plugs, convenience receptacles, and the point where they exit from the video product.
8. Ventilation - Slots and openings in the case are provided for ventilation to ensure reliable operation of the video product and to protect it from overheating. These openings must not be blocked or covered. The openings should never be blocked by placing the video equipment on a bed, sofa, rug, or other similar surface. This video product should never be placed near or over a radiator or heat register. This video product should not be placed in a built-in installation such as a bookcase or rack unless proper ventilation is provided or the video product manufacturer’s instructions have been followed.
9. Attachments - Do not use attachments unless recommended by the video product manufacturer as they may cause a hazard.
10. Camera Extension Cables – Check the ratin g of your extension cable(s) to verify compliance with your local authority regulations prior to installation.
11. Water and Moisture - Do not use this video product near water. For example, near a bath tub, wash bowl, kitchen sink or laundry tub, in a wet basement, near a swimming pool and the like.
Caution: Maintain electrical safety. Power line operated equipment or accessories connected to this unit should bear the UL listing mark of CSA certification mark on the accessory itself and should not be modified so as to defeat the safety features. This will help avoid any potential hazard from electrical shock or fire. If in doubt, contact qualified service personnel.
12. Accessories - Do not place this video equipment on an unstable cart, stand, tripod, or table. The video equipment may fall, causing serious damage to the video product. Use this video product only with a cart, stand, tripod, bracket, or table recommended by the manufacturer or sold with the video product. Any mounting of the product should follow the manufacturer’s instructions and use a mounting accessory recommended by the manufacturer.
vii
Service
13. Servicing - Do not attempt to service this video equipment yourself as opening or removing covers may expose you to dangerous voltage or other hazards. Refer all servicing to qualified service personnel.
14. Conditions Requiring Service - Unplug this video product from the wall outlet and refer servicing to qualified service personnel under the following conditions.
A. When the power supply cord or plug is damaged.
B. If liquid has been spilled or objects have fallen into the video product.
C. If the video product has been exposed to rain or water.
D. If the video product does not operate normally by following the operating instructions. Adjust only those controls that are covered by the operating instructions. Improper adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the video product to its normal operation.
E. If the video product has been dropped or the cabinet has been damaged.
Use
19. Cleaning - Unplug the video product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners. Use a damp cloth for cleaning.
20. Product and Cart Combination - Video and cart combination should be moved with care. Quick stops, excessive force, and uneven surfaces may cause the video product and car combination to overturn.
21. Object and Liquid Entry - Never push objects for any kind into this video product through openings as they may touch dangerous voltage points or “short-out” parts that could result in a fire or electric shock. Never spill liquid of any kind on the video product.
22. Lightning - For added protection for this video product during a lightning storm, or when it is left unattended and unused for long periods of time, unplug it from the wall outlet and disconnect the antenna or cable system. This will prevent damage to the video product due to lightning and power line surges.
F. When the video product exhibits a distinct change in performance. This indicates a need for service.
15. Replacement Parts - When replacement parts are required, have the service technician verify that the replacements used have the same safety characteristics as the original parts. Use of replacements specified by the video product manufacturer can prevent fire, electric shock or other hazards.
16. Safety Check - Upon completion of any service or repairs to this video product, ask the service technician to perform safety checks recommended by the manufacturer to determine that the video product is in safe operating condition.
17. Wall or Ceiling Mounting - The cameras provided with this system should be mounted to a wall or ceiling only as instructed in this guide, using the provided mounting brackets.
18. Heat - The product should be situated away from heat sources such as radiators, heat registers, stoves, or other products (including amplifiers) that produce heat.
viii
General Precautions
FCC CLASS B NOTICE
Note
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not in-stalled and used in accordance with the instruction, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception (which can be determined by turning the equipment on and off), the user is encouraged to try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna
• Increase the separation between the equipment and receiver
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected
• Consult the dealer or an experienced radio or television technician for assistance
www.lorexcctv.com
1. All warnings and instructions in this manual should be followed.
2. Remove the plug from the outlet before cleaning. Do not use liquid aero water dampened cloth for cleaning.
3. Do not use this unit in humid or wet places.
4. Keep enough space around the unit for ventilation. Slots and openings in the storage cabinet should
not be bl
ocked.
5. During lightning storms, or when the unit is not used for a long time, disconnect the power supply, antenna,
and cables to protect the unit from electrical surge.
sol detergents. Use a
This equipment has been certified and found to comply with the limits regulated by FCC, EMC, and LVD. There
it is designated to provide reasonable protection against interference and will not
fore,
cause interference with other appliance usage.
However, it is imperative that the user follows this manuals guideline to avoid improper usage which may result
In order to improve the feature functions and quality of this product,
in damage to the unit, electrical shock and fire hazard injury
the specifications ar
to change without notice from time to time.
e subject
ix
Features
• Stand-alone network 4/8/16 channel
DVR
• Small form factor (11.5" x 1.6"x 7.0")
EDGE
• 3D graphics for sharp, color rich, high
• DVI/VGA output for display on PC
• HDMI compatible†
• H.264 compression for efficient file transfer & storage (up to 50% more than MPEG-4)**
• Simultaneous Pentaplex operation (view, record, playback, and remote view and backup)
design for stand alone or VESA
mount (Wall & LCD)
contrast video
monitor or TV with DVI/VGA input (DVI to VGA adapter included)*
• View and record at VGA resolution: up to 640x480 per channel
• Supports up to 1TB "Security Certified" SATA HDD
• "FLEX" IR extender (Remote control does not require line-of-sight)
®
• USB mouse, Internet browser, QuickTime Player
, USB backup
• 4/1 Alarm input/output
• 2-channel audio
• Record on motion detection, schedule or continuous
only
• Email notification of events (8/16-channel
)
• Internet Remote Functions: View, Search & Playback, Backup and Setup‡
®
• Windows Vista
compatible
• Free Lorex DDNS (Dynamic Domain Name System) service keeps you connected anywhere,
all the time
*DVI output only on 8/16-channel models; VGA output only on 4-channel models.
DVI to HDMI adapter cable required (not included).
**Recording capacity may vary based on recording resolution & quality
Requires a high speed Internet connection and router (not included)
Windows Vista is a registered trademark of Microsoft Corporation. Othe reserve the right to change models, configurations or specifications without notice or liability. Product may not be exactly as shown.
x
, lighting conditions and movement in the scene.
r trademarks are the property of Lorex Technology Inc. We
TABLE OF CONTENTS
Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Basic Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Mount the System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Connect the Cameras . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Connect the Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Connect the Ethernet cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Connect the Flex-IR Extender . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
All models . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Rear Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
4-channel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Rear Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
8-channel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
16-channel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Mouse Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Remote Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Starting the System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Onscreen Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Using the Split-Screen Selector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Setting the Date and Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Recording. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Event Recording . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Recording Audio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
Playback. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Playback Markers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Event List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Channel Filter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Smart Search . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
Event Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Searching for Recorded Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Managing Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Using the Password Wheel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Enabling and Disabling Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Changing Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Using the Main Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
xi
Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Record . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Schedule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Format HDD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Storage Calculator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28
Alarm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Motion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Formatting the USB Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
LAN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Upgrading Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
REMOTE ACCESS: DVR Netviewer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Configuring QuickTime . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Using DVR Netviewer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Network User Profiles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Logging In to Your System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
DVR Netviewer Main Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Live Viewing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40
Playback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Using the Pop-Up Calendar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Streaming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Bitrate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
PPPoE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
DDNS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
System Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Resuming Live Viewing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Title . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Appendix A: System Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Appendix B: Setting up Local and Remote Viewing . . . . . . . . . . . . . . . . . . 51
Appendix C: Changing Ports On Your System . . . . . . . . . . . . . . . . . . . . . . . 61
Appendix D: Connecting Motion / Alarm Devices . . . . . . . . . . . . . . . . . . . . 65
Appendix E: Full Connectivity Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Appendix F: Replacing the Hard Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Appendix G: Connecting Audio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Appendix H: Playing Saved Video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Appendix I: Taking Screenshots . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
xii
GETTING STARTED
POWER SUPPLY
INSTRUCTION MANUAL QUICKSTART GUIDE DOCUMENTATION CD
REMOTE CONTROL*
MOUNTING KIT
FLEX-IR EXTENDER
EDGE DVR
USB MOUSE
*Remote control included with the system may vary depending on model. **Only included with 8 and 16-channel models.
ETHERNET CABLE
DVI / VGA ADAPTER**
The system comes with the following components:
HARD DRIVE SIZE, NUMBER OF CHANNELS, AND CAMERA CONFIGURATION MAY VARY BY MODEL. PLEASE REFER TO YOUR PACKAGE FOR SPECIFIC DETAILS.
CHECK YOUR PACKAGE TO CONFIRM THAT YOU HAVE RECEIVED THE COMPLETE SYSTEM, INCLUDING ALL COMPONENTS SHOWN ABOVE.
1
Getting Started
ATTENTION: You can only mount the system to an LCD
monitor that has a VESA mount and an independent stand.
Figure 1.3 Connect the Flex IR extender
Figure 1.1 Mount the system to the monitor
Figure 1.2 Connect the Ethernet cable
Figure 1.0 Mounting holes on bottom panel
VESA mount
Independent stand
Vertical (wall mount)
Horizontal (table, desk)
Basic Setup
The system is designed to mount to the back of most LCD monitors with a VESA mount. If desired, you can mount it to a wall or leave the system in a standard horizontal position.
1. Mount the System
a. Screw the provided mounting screws into the two top
holes in the rear panel of your LCD monitor. Make sure the screws are only 3/4 of the way in; this will allow sufficient clearance to hang the system.
b. Carefully place the system (front panel facing up) over
the screws
2. Connect the Cameras
a. Connect BNC cameras to the BNC ports on the rear
panel.
and slide down into place.
3. Connect the Monitor
a. Connect the VGA / DVI cable (not included) from your LCD
monitor to the VGA port (4 CH) / DVI port (8/16 CH the rear panel of the system.
4. Connect the Ethernet cable
a. Connect the included Ethernet cable to the LAN port on
the rear panel of system; connect the other end of the Ethernet cable to an empty LAN port on your router (not included).
5. Connect the Flex-IR Extender
a. Connect the Flex-IR extender to the port on the rear
panel of the DVR. Position the Flex-IR extender near the front of your monitor, or where it will receive a clear signal from the remote control. Use a piece of double-sided tape (included) to help secure the Flex-IR Extender.
NOTE:
It may be necessary if there is not a clear line-of-sight between the DVR and the remote control.
The Flex-IR Extender is not required for normal operation.
only
) on
Optional Mounting
2
Front Panel
1
2
3
4
12
3
6
7
8
9
4
5
10
All models
1. IR Receiver: Internal IR receiver for the remote control.
2. USB port: Connect website).
3. Power Indicator: LED indic
4. HDD Indicator: LED indica LED pulses red.
a USB flash drive for data backup and firmware updates (download from
at
or for system power. When system is powered on, LED is lit red.
tor for internal hard drive. When in continuous recording mode,
Getting Started
Rear Panel
4-channel
1. Exhaust slots: Slots to let heat escape from the internal hard drive. proper ventilation.
2. DC 12V: Port f
3. Alarm I/O: Input/output port f
4. Audio In: Input
5. Video In: BNC input ports f
6. USB Port: Port f
7. LAN: Networking port f
8. VGA: Port to connect a VGA monitor (not included)
9. Audio Out: Output f
10. IR: Port for the Flex-IR Extender.
or 12V DC 2.5 A power adapter (included).
or alarm / relay (D-sub 9 connector required—not included).
ports for audio enabled cameras.
or 4 BNC cameras.
or a USB mouse.
or a 10/100 Base-T RJ-45 network cable (included).
or two audio channels.
11
Do not block
. Allow for
3
Getting Started
3
4
1 2
8
5
6
7
9
10
5
8
3
1 2
4
6
10
7
9
Rear Panel
8-channel
1. Video In: BNC input ports for eight BNC cameras.
2. Audio In: Input
3. Alarm I/O: Input/output port f
4. Audio Out: Output f
5. DVI: Port to connect a DVI monitor (not included).
6. LAN: Networking port f
7. IR: Port for the Flex-IR Extender.
8. USB Port: Port f
9. DC 12V: Port f
10. GND: Ground hole.
ports for audio enabled cameras.
or alarm / relay (D-sub 9 connector required—not included).
or two audio channels.
or a 10/100 Base-T RJ-45 network cable (included).
or a USB mouse.
or 12V DC 2.5 A power adapter (included).
16-channel
1. Video In: BNC input ports for 16 BNC cameras.
2. Audio In: Input
3. Alarm I/O: Input/output port f
4. Audio Out: Output f
5. DVI: Port to connect a DVI monitor (not included).
6. LAN: Networking port f
7. IR: Port for the Flex-IR Extender.
8. USB Port: Port f
9. DC 12V: Port f
10. GND: Ground hole.
ports for audio enabled cameras.
or alarm / relay (D-sub 9 connector required—not included).
or two audio channels.
or a 10/100 Base-T RJ-45 network cable (included).
or a USB mouse.
or 12V DC 2.5 A power adapter (included).
4
Mouse Control
Figure 2.0 Connect a USB mouse to the USB port on the rear panel
1
2
3
The mouse is the primary input device for navigating system menus.
Getting Started
NOTE:
mouse input.
Unless otherwise noted, all system functions described in this manual are achieved through
To use a mouse with the system:
1. Connect a USB mo
NOTE:
connect a USB flash drive to the USB port on the rear panel.
Only the USB port on the front panel is designed for data backup to a USB flash drive. Do not
use to the USB port on rear panel of the system.
2. Use the mouse buttons to perform the following:
Left-Button: Click to sel
ect a menu option; while in Split-Screen mode (Live View or Playback), click on a channel to view the selected channel in full-screen.
Right-Button: Click to return to previous menu; exit menus/modes.
3. Scroll-Wheel: Scr
oll up/do in selected menu options; position markers in playback bar.
n to change values
w
Figure 2.1 Mouse button operation
5
Getting Started
Figure 3.0 Remote Control
1
2
3
4
5
6
Remote Control
*
The remote control is the secondary input device for navigating the system’s graphical user interface.
NOTE:
system differs from figure 3.0, please see page 6 for details.
If the remote control included with your
To use the remote control:
1. LIST: Open the Event List menu.
2.
OSD: Show/hide the on-screen display.
3. Primary controls:
MENU: Opens the system main menu.
: Press to open the Split-Screen Selection menu (
8 / 16-channel only
From full-screen single channel view, changes display
model only
S/
X/FWD: Move cursor in menus right; during
playback, increase forward playback speed (5X, 15X, 60X).
W/
playback, increase reverse playback speed (5X, 15X, 60X)
/: Start/pause forward playback.
T/CH-: Move cursor in menus down; Channel down.
ESC: Go back / exit menus.
: Confirm menu selections.
view to Quad split-screen (
)
CH+: Move cursor in menus up; Channel Up.
REW: Move cursor in menus left; during
).
4-channel
4. : While in Event List menu, press to delete a selected event (no confirm or undo).
5.
: During Live Mode and Playback, press to switch between cameras (4-channel); Press to
take a screenshot of the main display—USB flash drive mus only).
6. Increase/Decrease buttons:
: Increase the value of selected menu option.
: Decrease the value of selected menu option.
*Remote control included with the system may vary depending on model.
6
t be connected (8/16-channel
Getting Started
1
2
3
4
5
6
7
9
10
11
12
13
14
8
Figure 3.1 Remote Control
Remote Control (cont’d.)
*
The remote control is the secondary input device for navigating the system’s graphical user interface.
To use the remote control:
1. MENU: Opens the system main menu.
2. : From full-screen single channel view, changes display view to Quad split-screen (
4-channel only
).
3. S/CH+: Move cursor in menus up; Chan
nel Up.
4. X/FWD: Move cursor in menus right; during playback, incr
ease forward
playback speed (5X, 15X, 60X).
5. W/REW: Move cursor in menus left; during playback,
increase reverse
playback speed (5X, 15X, 60X)
/: Start/pause forward playback.
6.
7. T/CH-: Move cursor in menus down;
nel down.
Chan
8. : Confirm menu selections.
9. ESC: Go back / exit menus.
10. OSD: Show/hide the on-scr
11. LIST: Open the Ev
ent List menu.
een display.
12. : While in Event List menu, press to delete a selected event (no confirm or undo).
13. : Decrease value of selected menu option.
14. : Increase value of selected menu option.
*Remote control included with the system may vary depending on model.
7
STARTING THE SYSTEM
Figure 4.0 Live viewing with on-screen display (4-channel model)
2
4
5
6
1
3
To power the system ON:
• Connect the power cable to the DC 12V port on the rear panel of the system
At startup, the system performs a basic system check and runs an initial loading sequence. After
few moments, the system loads a
a
NOTE: Make sure all cameras and cables are properly connected prior to powering on the
tem.
sys
live display view (
Onscreen Display
4-channel
Live Mode
).
1. System Status Bar: Displays mode, password type, recording mode, language, and status of devices (HDD and USB).
2. Display: Fu Playback modes; if cameras are disconnected, channels display a blue screen with the text, "VLOSS."
3. HDD Status: Display pre-installed hard drive. For example, 250 GB.
8
ll-screen single channel and Quad split-screen available in Live Viewing and
s th
e recording space consumed on the hard disk (%) and the size of the
Starting the System
Figure 4.1 Single channel and Quad (4-channel model)
4. Camera Status: Displays channel number, recording status, frame rate, and video quality.
5. Date/Time: Displays th
6. Toolbar: Primar
y control input for the user interface:
e date and time on the system.
: Click to view channel 1 in full-screen.
: Click to view channel 2 in full screen.
: Click to view channel 3 in full screen.
: Click to view channel 4 in full screen.
: Click to view Quad split-screen mode (Live
View and Playback modes).
: Click to open the system Main Menu. See
“Using the Main Menu” on page 23.
: While in Playback mode, click to increase
reverse playback speed (5X, 15X, 60X).
: From Live View, click to open Playback
Mode; click to pause/play video.
: While in Playback mode, click to increase f
orward playback speed
: Click to open the Event List menu. See “Event List” on page 17.
: From the Event List menu, click to delete a selected video file.
NOTE:
undo the action.
Be careful when clicking the Trash icon—there is no confirmation for deletion and you
: Click to show/hide the on-screen display (OSD).
: Click to return to the previous menu, and/or quit menus/modes.
(5X, 15X, 60X).
cannot
9
Starting the System
Figure 4.2 Live viewing with onscreen display (16-channel model shown)
1
6
3
2
4
5
8/16-channel
1. Display Screen: Shows live and recorded video—single, quad, and split-screen (16-split on
only
16-channel model
).
2. Camera Number/Title: You can set the display to show the Camera Number, Title, or show no title.
3. Channels:
Displays channels
on the system. If Motion Detection is enabled, active channel
will flash red.
4. Date/Time: Displays th
5. HDD Status: Displays th pre-installed hard drive. For example, 250 GB.
6. Toolbar: Primar
y control input for the user interface (certain buttons will not be available at
all times):
e date and time on the system.
e recording space consumed on the hard disk (%) and the size of the
10
: Click to open the Split-Screen Selector; from
Figure 4.3 Single channel and Quad (8/ 16-channel model)
Main Menu
: 4-channel
: 8/16-channel
Event List
• : 4-channel
• : 8/16-channel
full-screen (Live Mode only), click once to view quad, click again to open Split-Scr
een Selector. See “Using the Split-Screen Selector” on page 12.
: Click to open the system Main Menu. See
“Using the Main Menu” on page 23.
: Click to select a menu option (left).
: Playback mode only—click to increase
reverse playback speed (5X, 15X, 60X).
: From Live View, click to open Playback Mode;
click to pause/play video.
Starting the System
: Click to select a menu option (right).
: While in Playback mode, click to increase f
orward playback speed
(5X, 15X, 60X).
: Click to open the Event List menu. See “Event List” on page 17.
: From the Event List menu, click to delete a selected video file.
NOTE:
undo the action.
Be careful when clicking the Trash icon—there is no confirmation for deletion and you
cannot
: Click to show/hide the on-screen display (OSD).
: Click to take a snapshot of the active display (liv
NOTE:
on page 72.
USB flash drive must be connected. For more details, see “Appendix I: Taking Screenshots”
e viewing or playback)
Icons
Depending on your model, the Main Menu and Event List icons may look like one of the following:
The
The
icon will be used throughout this manual.
icon will be used throughout this manual.
11
Starting the System
ATTENTION: Split-Screen Selector is only available on
8/16-channel models only
.
Figure 4.4 Split-Screen Selector (8-channel)
Figure 4.5 Split-Screen Selector (16-channel)
Using the Split-Screen Selector
If your system has 8/16-channels, you must choose a split-screen configuration using the Split-Screen Selector built into the system’s interface. The Split-Screen Selector allows you to choose the grid configuration for the main display during live viewing and playback: quad, 9-split,
only
or 16-split (16-channel
Live Viewing
To use the Split-Screen Selector:
1. Click to open the Split-Screen Selector. If you are in full-screen, click to view quad,
).
then click again to open the Split-Screen Selector. G onscreen.
2. Click a grid configuration for live viewing:
8-channel
remain blacked out).
16-channel
or 16-split (CH1~16).
: Choose from quad (CH1~4, CH5~9) or 9-split (CH1~8; the bottom-right square will
: Choose from quad (CH1~4, CH5~9, CH9~12, CH13~16), 9-split (CH1~9, CH10~2),
onfigurations
rid c
appear in circles
Playback
To use the Split-Screen Selector:
1. During playback, click at anytime to open the Split-Screen Selector.
NOTE:
2. Click a grid configuration for playback.
12
The Split-Screen Selector will open even if you are viewing playback in full-screen.
SETTING THE DATE AND TIME
Figure 5.0 Clock menu
It is highly recommended to immediately set the date and time when first setting up your system.
To set the date and time:
1. Click
2. Click
3. Click Date/Time Setup and configure the following options:
Date Mode: Use the scr
Date: Use the scroll wheel to manually enter the date.
Time: Use the scroll wheel to manually enter the time.
4. Click Exit/
5. Right-click to exit until all menus are closed. The date and bottom-left corner of the screen.
to open the Main Menu.
to open the Setup menu.
oll wheel to select Y/M/D, D/M/Y, or M/Y/D.
Update. The new date and time are saved; the system returns to the Setup menu.
time will appear on the
13
RECORDING
By default, the system is set to immediately record video from connected cameras in Continuous Record Mode.
You can set the system to stop recording once the hard drive is full, or to continually record by overwr
iting previously recorded data.
Event Recording
The system includes three modes of event recording:
For more details, see “Record” on page 25.
Motion: The syst
Alarm: The system records when an alarm or sensor is triggered.
Video Loss: The system records when a camera is disconnected or suffers video
loss. The system employs a pre-record function to capture video seconds before the video loss occurred.
em records when motion is detected by the affected camera.
Recording Audio
The system can record two audio channels. You must have audio enabled cameras connected to the system in order to use this function.
14
PLAYBACK
Figure 6.0 Playback display view
The playback time appears in the bottom-right corner of the screen.
View recorded video on the system through playback mode.
To begin playback:
1. From the main screen, click
NOTE:
If toolbar is not visible, first click .
. Playback mode opens.
2. Select and change the date, month, year, time, and/or frame for playback and click .
3. During playback, you have access to the following:
: Click to pause playback; press again to resume playback.
• : Click to increase reverse playback speed (5X, 15X, 60X).
• : Click to increase forward playback speed (5X, 15X, 60X).
• : Click to open the Split-Screen Selector (8/16-channel
only
Quad mode (4-channel
: Click to open the Event List menu. See “Playback Mode” on page 20.
)
4. Click any channel to view the selected channel in full-screen; or click
only
(4-channel model
).
only
); Click to view playback in
, , ,
5. Click anywhere in the playback bar to set a playback marker. Playback Markers can be used for faster searching in the Event List. See “Playback Markers” on page 16.
6. Right-click anywhere on the screen to exit.
15
Playback
Figure 6.1 Playback display view
Playback Markers
During playback, click anywhere in the playback bar to set a playback marker. Use this orange-colored marker for reference in future searches.
Additional Search Markers
The Playback bar can also be populated with other multi-colored markers. These markers are part of the “Event List” on page 17.
Smart Search
functionality of the system. For more details on Smart Search, see
To use the search markers:
1. Using the mouse, scroll up/down to position one of the c Target.
2. Click .
16
olored markers in the Playback
EVENT LIST
2
1
3
4
Figure 7.0 Event List
5
16-channel models
4-channel models
The system features an Event List to organize and search for recorded video on the system. The Event List, coupled with the Smart Search icons, allows you to search for recorded data on your system quickly and easily.
NOTE:
The system can save a maximum of 4096 events.
1. Channel Filter: View data from all, or individual cameras.
2. Smart Search: Filter ev
3. Event Details: Vie
4. Events: List
of recorded events on the system.
ents through Smart Search icons.
w details for the event, including date & time and event source.
5. Active Toolbar Buttons: While in Event List, use Play/Pause, Trash (delete), and Escape.
NOTE:
Escape button only on 4-channel models. Screenshot button appears on 8/16-channel models.
Channel Filter
Use the Channel Filter to sort the data from individual channels or all channels.
17
Event List
Figure 7.1 Smart Search Icons
Event Number
Camera ON/OFF
Filter Type
Date & Time
Event Source
Figure 7.2 Event Details icons
Smart Search
Click the Smart Search icons to filter data according to events. These Smart Search icons are mirrored as event markers in Playback and Backup modes.
Event Details
The event details (event number, camera on/off, filter type, date & time, and event source) immediately match the list of events. When you use the Camera filter and Event filter, the Event Details bar can help you view the pertinent information for the data.
18
Event List
Searching for Recorded Data
You can use the Event List from Live Mode and Playback Mode to search for recorded data on your system.
Live Mode
To search for data:
1. From the main screen, click
2. Under Channel Filter, click to view events for view events from
3. Click the Smart Search icons to so
ALL: View all e
Motion: Motion e
Video Loss: Cameras are disconnected or suffer video loss. The system employs
Alarm: Alarm or sensor events on the system.
HDD ON/OFF: Disconnection, power loss, or disk failures on the hard drive.
Power ON/OFF: System ON/OFF.
individual
NOTE: USB backups appear at the t backup data is connected.
a pre-record function to capture video seconds before the loss of video occurred.
. The Event List opens.
ALL
channels, or click the Channel icons to
channels.
rt the data according to the following:
vents chronologically.
op of the list if the USB flash drive with saved
vents from the connected cameras.
Mark: A personal marker set by the user during Playback Mode.
USB: USB backup performed by the user
4. Scroll up/down to view the events on the list.
5. Click an event and then click . System switches to Playback Mode.
NOTE:
6. To exit, right-click until you return to the main screen.
You cannot begin playback after clicking or
19
Event List
Playback Mode
To search for data:
1. From the main screen, click . Playback mode opens.
NOTE:
If toolbar is not visible, first click .
2. Click . The Event List opens.
NOTE:
3. Under Channel Filter, click to view events for to view events from
4. Click any of the Smart Search icons t
Click for 8/16-channel models.
individual
channels.
o filter your search.
ALL
channels, or click the Channel icons
5. Scroll up/down to view the events on the list.
6. Click an event from the Event List and then click . Playback begins for the selected file.
NOTE:
You cannot begin playback after clicking or .
You can click while a file is playing. Playback will pause. Select a new file from the Event List
and then click to play the file.
20
MANAGING PASSWORDS
Figure 8.0 Login with your user ID and password using the Password Wheel
The system has the following user authorities:
ID 1—normal user: Has
disable password checking. Default password: 1111
ID 2—administrator: Has full control of the system, and can change both administrator and
user passwords and enable/disable password checking. Default password: 2222
By default, when you first startup your system, you will be logged in as ID 2.
Using the Password Wheel
The system uses a graphical Password Wheel for inputting and changing user IDs and 4-digit, numeric passwords.
full control of the system, but cannot change passwords or enable/
To use the Password Wheel:
• Using the mouse, move the cursor and click from 0~9.
You cannot select the options to the left of the Password select the digits. If you make a mistake, simply right-click to exit and re-select the option to try again.
Wheel (user ID, password)—you can
only
Enabling and Disabling Passwords
By default, passwords are enabled when you first startup the system. With passwords enabled, you need to enter your user ID and password whenever you access the system Main Menu, Event List, or Playback mode.
To enable/disable passwords:
1. Click
2. Click . The Setup menu opens.
3. Click Password Ena
4. To exit, right-click until you return to the main screen.
to open the Main Menu. If necessary, login using ID: 2; password: 2222.
ble and scroll up/down to select O to enable passwords, or X to disable.
21
Managing Passwords
Figure 8.1 Password change
Figure 8.2 Password confirmation
Changing Passwords
You need to be logged in as the administrator (ID 2; password 2222) in order to change passwords on the system.
To change passwords:
1. Click
NOTE:
to open the Main Menu.
Click in 8/16-channel models.
2. Click . The Setup menu opens.
3. Click DVR Pass
word. The Password Wheel opens.
4. Log in as the administrator (by default, ID 2, password 22
5. Click either User Password or Admin Password
6. Use the Password Wheel to input a 4-digit passw
.
ord. Input it again to confirm.
22).
7. To exit, right-click until you return to the main screen.
22
USING THE MAIN MENU
1
2
4
3
5 6
Figure 9.0 System Main Menu
When navigating menus
:
Left mouse button:
Click to select menu options
Scroll-Wheel: Scroll up/
down to change values for selected options
TIP!
• Click to open the Main Menu (4-channel)
• Click
to open the Main Menu (8/16-channel)
NOTE: If passwords are enabled on the system, you need to select your user ID and enter the four-digit
numerical password to open the Main Menu. See “Managing Passwords” on page 21.
1. Camera: Adjust Brightness, Contrast, Hue, and Saturation for each camera.
2. Setup: Configure Dat
e/Time, Language, video system,
passwords, and view system information.
3. Record: Configure r recording, and working/non-recording; adjust video quality, resolution, set record mode, schedule, and format the hard drive
4. Alarm: Configur
5. Backup: Set backup par drive.
6. LAN: View/configure networking settings.
ecording parameters for Alarm/Motion
e alarm, motion, and vi
ameters; format connected USB flash
deo loss settings.
23
Using the Main Menu
Figure 10.0 Camera menu
Figure 11.0 System Setup
Figure 11.1 System Languages
Camera
Configure display settings for each camera.
To configure camera settings:
1. From the Main Menu, click . The Camera menu opens.
2. Click camera 1, 2, 3, or 4. The settings menu
opens.
3. Configure the following:
• Brightness
ntra
• Co
st
• Hue
• Saturation
4. Scroll up/down to increase/decrease the v
or the selected option.
alue f
5. To save your settings, right-click until you
eturn t
r
o the main screen.
video
Setup
Set date/time, system language, passwords, and view system information.
To configure Setup settings:
1. From the Main Menu, click . The Setup menu opens.
2. Configure the following:
Cl
Load Default:
settings.
Language: Select English, Traditional
Chinese, Spanish, Russian, Italian, Simplified Chinese, Japanese, German, French, Dutch, Czech, Polish, Hebrew, Thai, Danish, Finnish, Swedish, and Vietnamese.
NOTE:
The new language is reflected in
the status bar in the top-left corner (4-channel
ick to load default factory
only
).
24
NTSC/PAL Select: Scroll up/down to select
NTSC (I.e. North America), PAL (i.e. Europe), or AUTO. If AUTO, the system will automatically detect the format of the connected cameras.
Using the Main Menu
Figure 11.2 System information
Figure 12.0 Record menu
Figure 12.1 Frame rates for NTSC and PAL
Figure 12.2 Set image quality: 1 basic ~ 5 excellent
Fan Speed: Click to set the fan speed to Low, Middle, or High. The higher the fan speed the cooler the HDD temperature (8/
only
16-channel
).
Date/Time Setup: Click to open Date/Time Setup. See “Setting the Date and Time” on page 13.
DVR Password: Click to open the password menu. See “Managing Passwords” on page 21.
Information: Click to view system information: software, hardware, disk, and LAN.
3. To save your settings, right-click until you return to the main screen.
To configure record settings:
1. From the Main Menu, click . The Record menu opens.
2. Configure the following:
Alarm/Motion Rate: Click under each camera and select X, 2, 3, 5, 7.5, 10, or
15 (fps).
rking Hour Rate: Click under each
Wo ca
mera and select 0, 2, 3, 5, 7.5, 10, or
15 (fps).
Non-working Hour each ca
mera and select 0, 2, 3, 5, 7.5,
Rate: Click under
10, or 15 (fps).
Record
Set recording parameters, image quality, resolution, set the recording schedule, and format the hard drive.
4-channel
Quality: Click under each camera and
ect 1, 2, 3, 4, or 5.
sel
Audio: select either O t
Click under each camera and
o enable audio or X to
disable audio.
NOTE: Audio is only
available on
channels 1 and 2.
Resolution: Click to se
t the resolution
for all cameras—640x240 or 640x480.
NOTE: As you make changes to the recording
parameters, the storage calculator at the bottom of the menu displays the time remaining on the hard drive.
25
Using the Main Menu
Figure 12.3 Record menu (8/16-channel)
Figure 12.4 Frame Rate menu (8/16-channel only)
Record Mode: Select one of the following:
z Single-Way: The system
stops recording when the internal
hard
drive is full.
z Overwrite: The system
continues recording when the
int
ernal hard drive is full by
overwriting the oldest recorded
data.
z No Record: The system
not
record.
does
3. To exit, right-click until you return to the main screen.
8/16-channel
Record
Mode: Click to sel
ect one of the
following:
z Single-Way: The system
stops recording when the internal
hard
drive is full.
z Overwrite: The system
continues recording when the
intern
al hard drive is full by
overwriting the oldest recorded
data.
z No Record: The system
not
record.
Frame Rate: Set the frame r
ates for alarm/motion, working hour, and non-working hour:
does
NOTE: As you make changes to the recording
parameters, the storage calculator at the bottom of the menu displays the time remaining on the hard drive.
To configure record settings:
1. From the Main Menu, click . The Record menu opens.
2. Configure the following:
26
z Alarm/Motion Rate: Click under
each camera and select X, 2, 3, 5,
7.5, 10, or 15 (fps).
z Working Hour Rate: Click under
each camera and select 0, 2, 3, 5,
7.5, 10, or 15 (fps).
Using the Main Menu
Figure 12.5 Frame rates for NTSC and PAL
Figure 12.6 Set image quality: 1 basic ~ 5 excellent Figure 12.7 Recording Schedule
• Working Hour
• Non-working Hour
z Non-working Hour Rate: Click
under each camera and select 0, 2, 3, 5, 7.5, 10, or 15 (fps).
z Real Rate: The system will
automatically calculate and allocate a
Real Rate
when you
change the Working Rate.
z Quality: Click under each camera
and select 1, 2, 3, 4, or 5.
Schedule
4/8/16-channel
Set an hourly, daily, and/or weekly recording schedule.
The Recording Schedule is a grid featuring the days of the week
and hours 0~23.
z Audio: Click under each camera
and select either O to enable audio or X to disable audio.
NOTE:
1 and 2.
z Resolution: Click to set the
Audio is only available on channels
resolution for all cameras— 640x240 or 640x480.
To exit, right-click until you return to the main screen.
Active recording is known as
(yellow)
and non-recording is known as
Non-working Hour (green)
NOTE:
parameters, the storage calculator at the bottom of the menu displays the time remaining on the hard drive.
As you make changes to the recording
Working Hour
.
To set a recording schedule:
1. From the Record menu, click Schedule. The Record
ing Schedule grid opens.
2. Click an hour square (0~24) in each weekly row (Sun~Sat): activ
e squares turn yellow,
inactive turn green.
3. To save your settings, right-click or until you r
eturn to the main screen.
NOTE:
will not be affected by the recording schedule.
Alarm or Motion Recording recording
27
Using the Main Menu
ATTENTION: Formatting the HDD erases
all data
on the hard disk.
This step cannot
be undone
.
Figure 12.8 Storage calculator
Figure 12.9 Storage calculator
Figure 13.0 Alarm menu (4-channel)
Format HDD
If you replace the pre-installed hard drive, the new drive function properly with the system.
To format the hard disk:
1. From the Main Menu, click . The Record menu opens.
2. Click Format HDD.
3. Click Yes t No to cancel.
Please allow a few moments for formatting to take place and the syst
Storage Calculator
A storage calculator shows the approximate maximum continuous recording time available on the hard drive based on your settings. Use the storage calculator to help maximize your hard drive space.
NOTE:
Calculator is based Recording, not motion or alarm recording.
must
be formatted in order to
o format
the hard disk or click
em to reset.
The estimation from the Storage
only
on Continuous
Alarm
4-channel
Configure alarm and motion detection settings.
To configure the alarm settings:
1. From the Main Menu, click . The Alarm menu opens.
2. Click and edit the following:
Video Loss Alarm: Click under each c
amera and select either O to enable the VLoss alarm, or X to disable it. If enabled, the system will sound an alarm whenever one of the connected channels incurs a loss of video.
Motion Enable: Click under each amera and select O to enable motion
c detection or select X to disable it. If enabled, the camera can record in specific recording parameters when it detects motion.
NOTE:
text, "Motion" appears on-screen (full-screen and quad split-screen) whenever a motion event is triggered.
VLoss Response Time: Select the time
(in seconds) for the system to record prior to a triggered event: 0, 3, 5, 10, 30, 60, 120, 180, or Infinite.
With Motion Detection enabled, the
28
Response Duration: Select the time (in
nds) for the system to record after
seco a triggered alarm or motion event: 1~255.
NOTE:
accompanying message and/or buzzer.
The Response Duration also applies to the
Using the Main Menu
Figure 13.1 Alarm menu (8/16-channel)
Figure 13.2 Alarm Input & Output menu
Figure 13.3 Alarm-In Setup menu (8/16-channel
only
)
Figure 13.4 Alarm-Out Setup menu
Alarm Full Screen: Select O to enable a full-screen display of the active alarm/motion channel; select X to disable it.
Buzzer: Sele
ct O to enable the system to beep when an alarm is triggered or motion is detected; select X to disable it.
3. To save your settings, right-click until you rn to the main screen.
retu
8/16-channel
Buz
zer: Sele
ct O to enable the system to beep when an alarm is triggered or motion is detected; select X to disable it.
Alarm Input & Output: Click to open the Alarm Inpu
• Alarm-In Setup: Click to open
t & Output menu.
the Alarm-In Setup menu. Click to assign channels to up to four alarms.
To configure the alarm settings:
1. From the Main Menu, click . The Alarm menu opens.
2. Click and edit the following:
Video Loss Alarm: Click under each amera and select either O to enable
c the VLoss alarm, or X to disable it. If enabled, the system will sound an alarm whenever one of the connected channels incurs a loss of video.
Motion Enable: Click under each
mera and select O to enable motion
ca detection or select X to disable it. If enabled, the camera can record in specific recording parameters when it detects motion.
NOTE: With Motion Detection
enabled, the text, "Motion" appears on-screen (full-screen and quad split-screen) whenever a motion event is triggered.
Alarm-Out Setup: Click to
open the Alarm-Out Setup menu. Click to assign an Event notification (Motion, VLoss, Alarm) to an Alarm-Out notification (Buzzer, Full-Screen, Label, Alarm Out
1).
VLoss Response Time: Sel
ect the time (in seconds) for the system to record prior to a triggered event: 0, 3, 5, 10, 30, 60, 120, 180, or Infinite
29
Using the Main Menu
Enabled (yellow)
Disabled (green)
Figure 13.5 Alarm/Motion Schedule (8/16-channel
only
)
Figure 13.6 Select the camera for motion detection (4-channel)
• Motion Detection Disabled
Figure 13.7 Select cells and adjust sensitivity
• Motion Detection Enabled
Response Duration: Select the time (in seconds) for the system to record after a triggered alarm or motion event:
1~255.
NOTE: The Response Duration
also applies to the accompanying message and/or buzzer.
Alarm/Motion Schedule: Cl
ick to enable/disable the Alarm/Motion Schedule for each day of the week/ hours 0-23.
Click Motion. Sel
3.
ect the camera you want to configure motion detection. The motion grid appears for the selected camera.
4. Click within the grid to enable/disable individual motion c
ells. Enabled cells are
light green; disabled cells are clear.
• Click to enable/disable the entire grid.
Scr
oll up/do
wn to increase/decrease the
size of the cursor.
• To save your settings, right-click until you return to the main screen.
Motion
4/8/16-channel
Set the motion detection cells and sensitivity for each camera.
To configure motion detection:
1. From the Alarm menu, click Motion Enable. The te on-screen when motion is detected on the respective camera.
2. Choose a camera for motion detection and select O.
xt, "Motion" will appear
5. Click the Sensit
ivity bar at the bottom of the screen. Scroll up/down to increase/ decrease the sensitivity for the motion cells from 0~100. The higher the number, the greater the sensitivity.
NOTE:
Sensitivity bar is not visible, click .
Sensitivity applies to all cells. If the
6. Click to enable/disable the entire grid
only
(8/16-channel
).
7. To save your settings, right-click until you return to the
main screen.
30
Using the Main Menu
Figure 14.0 Backup menu
ATTENTION: Formatting erases
all data
on the USB flash drive. This step
cannot
be undone.
Figure 14.1 Confirm formatting
Backup
Set start and stop times for recorded video data you wish to copy to a connected USB flash drive (not included).
NOTE:
USB flash drives from 128 MB ~ 8 GB.
Formatting the USB Drive
Prior to backing up data, you must first format the USB flash drive so it will function properly with the system.
To format the USB drive:
1. Connect a USB flash drive to the USB port on the front panel o
NOTE:
USB port on the rear panel. Only the port on the front panel has been designed for backup data transfer.
2. From the Main Menu, click . The Backup menu opens.
3. Click Format.
The system supports most brands of
n the system.
Do not connect a USB flash drive to the
4. Click Yes to f
ormat the hard disk or click
No to cancel.
Please allow a few moments for formatting to take place and
the system t
o reset.
To backup data:
1. Connect a formatted USB flash drive to the USB port on the fr
NOTE:
USB port on the rear panel. Only the port on the front panel has been designed for backup data transfer.
Do not connect a USB flash drive to the
ont panel.
2. From the Main Menu, click . The Backup menu opens.
3. Click Start Time,
and sele
ct the date, month, year, and time to begin the backup. Event Markers will appear in the Time Bar as you scroll through the date and time.
4. Click Stop Time, and select
the date,
month, year, and time to begin the backup. NOTE: Ev
Time Bar as
ent Markers will appear in the
you set through the Start and
Stop times.
5. Click Select Channel, and select
a channel
for backup.
6. Click Save. Backup begins—the on-screen er displays the progress of the
count transfer based on the selected start and stop times.
7. To cancel Backup, right-click until you
return to the
main screen. Please allow a
few moments for the system to exit.
NOTE:
depending on the size of data being transferred.
Backup may take several moments
31
Using the Main Menu
Figure 15.0 LAN menu
Confirming Backup
To verify that the file has been properly backed up:
1. Click to open Event List.
2. Click from the Smart Search event filter.
3. Select the file and click . The backup file should begin playing.
4. To exit, right-click until you return to the main scr
een.
Backup File Information
Backup files are saved as MOV files. These files can be played on the system using Event List or on your PC using QuickTime Player. See “Event List” on page 17.
Backup files are labeled according to the following naming convention:
ch_##YYYYMMDDhhmmss.mov:
Filename Definition
ch_## Channel number (1~4) YYYY Year MM Month DD Day hh Hour mm Minute ss Second
For more details on viewing backup files, see “Appendix H: Playing Saved Video” on page 71.
LAN
Configure network settings.
From the Main Menu, click . The LAN menu opens.
NOTE:
when adjusting options in the LAN menu.
To configure network settings:
1. Select the following, and use the scroll-wheel to change v
• IP
• Mask
• Gateway
DHCP (8
• HTTP Port
QuickTime HTTP Port (4-channel
2. To save your settings, right-click until you return to the
NOTE:
your network by obtaining an IP address from the router. After the initial setup, we recommend that you disable DHCP and set the IP address between 1~100. For example, if your IP address is 192.168.0.107, change the last digits to 90 (i.e.
192.163.0.90). This ensures that port forwarding will not change in the event of power failure or resetting of your network.
Some networking knowledge is required
alues:
only
/16-channel
)
only
)
main screen.
DCHP allows you to quickly connect to
32
NOTE: For added security, we strongly
recommend changing HTTP port 80 on the system to Internet service provider (ISP). For details on changing ports on your system, see “Appendix C: Changing Ports On Yo
any desired port
not blocked by your
ur
System” o n page 61.
Using the Main Menu
Figure 15.1 LAN Passwords
ATTENTION: Formatting erases
all data
on the USB flash drive. This step
cannot
be undone.
LAN Password
Use the LAN Password to control Remote Viewing access for Guest, User, and Administrator profiles. The LAN password is required if using the built-in browser-based remote client software.
To change LAN passwords:
1. Select LAN Password and use the ssword Wheel to login as the
Pa administrator (by default, ID 2; pass:
2222).
2. Only the administrator (ID 2) can edit and
manage LAN pass
3. Select the following, and use the Password
Wheel to change the LAN user ID and pas
sword:
Gues
User
Administrator Password: High
t Password: Low user, with access to remote live viewing only. By default, ID 7; pass: 1111.
Password: Normal l user, with access to remote live viewing and playback only. By default, ID 8; pass: 2222.
user, with access to remote live viewing, playback, and permissions to change network configurations. By default, ID 9; pass: 3333.
words.
est level network
evel network
est level
Upgrading Firmware
Firmware upgrades can provide improved functionality to your system. You can download these free upgrades from your DVR manufacturer’s website.
Prior to upgrading your system’s firmware, you must first format will function properly with the system.
To upgrade firmware:
1. Connect a USB flash drive to the USB port on the front (see “Formatting the USB Drive” on page 31.) Once formatting is complete, remove the USB flash drive and connect it to a USB
NOTE:
USB drive:
2. In your web browser, visit your DVR manufacturer’s website and download the free firmware upgrade.
3. Copy the firmware file to the connected USB flash drive— either the Picture or Movie folder. Once the file transfer is complete, remove the USB flash drive from your computer.
4. Disconnect the power cable to power off your D Reconnect the power cable.
5. The system will detect the USB drive and new firmware process. The system will prompt you when the upgrade is complete.
6. Remove the USB flash drive from your DVR and power off y
7. Power on the system. The system is now upgraded with the ne
port on your computer.
The system creates two folders on your
Picture
VR and connect the USB flash drive.
the USB flash drive so it
panel of the DVR and format
and
Movie
.
do not
place the file in
and begin the upgrade
our system.
w firmware.
4. To save your settings, right-click until you eturn t
r
o the main screen.
33
REMOTE ACCESS: DVR NETVIEWER
Figure 16.0 DVR Netviewer Main Screen (8/16-channel)
Figure 16.1 Main screen (4-channel)
DVR Netviewer is the built-in browser-based remote surveillance software that allows you to access your system from any PC with an Internet connection.
System Requirements
Prior to using DVR Netviewer, make sure your PC meets or exceeds the following system requirements:
Description Requirement
CPU Pentium
Operating System
Memory 128 MB RAM
Video 16 MB of video memory
Network (LAN) 10/100 BaseT Network
Network (WAN)
Browser Internet Explorer® 6 (or later); Mozilla Firefox is also supported but you need to install the IE
Media Player Windows Media Player
Windows XP
384 Kbps u
*High-speed Internet service is recommended when using DVR Netviewer.
Tab plug-in (http://addons.mozilla.org)
only
®
4 or above
®
®
/Vista
pstream*
®
10 or later (8/16-channel only); QuickTime Player 7 or later (4-channel
)—visit www.apple.com to download the latest version
34
REMOTE ACCESS: DVR Netviewer
ATTENTION: 4-channel models
only
.
Figure 17.0 QuickTime Preferences
Figure 17.1 Streaming Transport
NOTE: For security purposes, we
strongly recommend changing HTTP port 80 on the system to
any desired
port
not blocked by your Internet service provider (ISP). For details on changing ports on your system, see “Appendix C: Changing Ports On Your System” on page 61.
Configuring QuickTime
You must configure QuickTime prior to using DVR Netviewer for the first time. QuickTime is required for DVR Netviewer to function properly (4-channel system, download QuickTime from www.apple.com/quicktime
NOTE: Make sure you have connected your DVR to your network prior to using DVR Netviewer.
only
). If not already installed on your
To configure QuickT
ime:
1. With QuickTime installed on your system, open QuickTime by doubl icon on your desktop or selecting Start
2. From the QuickTime Player main window, select Edit
>Programs>QuickTime>QuickTime Player.
>Preferences>QuickTime Preferences.
3. From the QuickTime Preferences window, click the Advanced tab.
4. Under T
ransport Setup, select Custom. The Streaming T
ransport window opens.
5. Under Transport Protocol, select HTTP.
e-clicking the QuickTime
6. Under P
ort ID, select 80 and click OK. The Str
7. From the Preferences window, click Apply, and then click OK.
eaming Transport window closes.
35
USING DVR NETVIEWER
Figure 18.0 Login screen
With your system connected to your local area network, and settings configured in QuickTime (4-channel
Network User Profiles
In order to login to DVR Netviewer, you need a network user ID and password. These user IDs and passwords are different from those that control access to your DVR.
Use the following default network user IDs and profiles to login to DVR Netviewer:
Ad
User Password: Normal level network user, with access to remote live viewing and playback
Guest Password: Lowest level network user, with access to remote live viewing only. By
Logging In to Your System
To log in to your system via DVR Netviewer:
1. Open Internet Explorer.
2. In the address bar, enter the IP address of your syst address, see “How do I find my IP and MAC addresses?” on page 54.
3. In the ID and password fields, enter your LAN user ID and pa system has
NOTE:
only
), you can now log in to your system via DVR Netviewer and Internet Explorer.
ministrator Password: Hi
and permissions to change network configurations. By default, ID 9; pass: 3333.
only. By default, ID 8; pass: 2222.
default, ID 7; pass: 1111. For details on changing your network ID and pass word, see “LAN Password” on page 33.
4 channels
If you enter an incorrect user ID or password the login page will ref resh and the text fields will clear.
, go to step 4; if your system has
ghest level user, with access to remote live viewing, playback,
em. For details on how to find your IP
ssword and click LOGIN. If your
8/16 channels
, go to step 5.
36
Using DVR Netviewer
Figure 18.1 MIME Type
Figure 18.2 Click the ActiveX attention bar
Figure 18.3 Select Install ActiveX Control
4.
4-channel only
: If necessary, select your MIME type* configuration. DVR Netviewer uses Quicktime for live video streaming. Select No to maintain your MIME type association with your default media player. If you select Yes, the MIME types will be associated with QuickTime. Check the box to avoid seeing the MIME type prompt in the future.
8/16-channel only
5.
: You must install the ActiveX® plug-in for DVR Netviewer to function. Click the attention bar at the top of the main page and select Install ActiveX Control. DVR Netviewer will reset.
6. Log in with your LAN user name and password. From the security window, click Install. DVR Netvie
7.
wer launches.
NOTE: ActiveX must also be installed on 4-channel systems when using remote backup. For more details, s
*Multimedia Internet Mail extension—an essential component of Internet communication (HTTP protocol).
ee “Backup” on page 42.
37
Using DVR Netviewer
Figure 19.0 DVR Netviewer main screen
1
2
3
4
5
6
7
DVR Netviewer Main Screen
4-channel
Upon login, the DVR Netviewer main screen appears in your browser. By default, DVR Netviewer opens in Live Viewing mode.
1. SETUP: Click to
2. LIVE: Click t
open the Setup menu.
o view live, streaming video; view single channels in full-screen, or view all
channels in quad split-screen.
3. PLAYBACK: Click to view
recorded video from the DVR. Select channel and enter date and
time; playback controls appear when Playback mode selected.
4. BACKUP:
5. Message bar: Indicates the status
Click to save recorded video data to your PC.
of the connected cameras; icons will change to display
motion, alarm, or camera loss
6. Date/Time: Pr
7. Display screen: Liv
esent date and time on the networked system.
e, playback, and backup modes. Displays channels in single channel full-screen, or all channels in quad split-screen; click the Pause button to pause the live video stream.
38
8/16-channel
Figure 19.1 DVR Netviewer main screen (16-channel shown)
1
2
3
4
5
6
Using DVR Netviewer
1. Setup: Click to open the Setup menu.
2. Date/Time: Pr
3. Display screen: Liv
esent date and time on the networked system.
e, playback, and backup modes. Displays channels in single channel full-screen, or all channels in quad split-screen; click the Pause button to pause the live video stream.
4. Mo
5. Views: Click to view in Quad (1-4, 5-8, 9-12, 13-16) and 16-split.
6. Channels: Click t
des:
LIVE
: Click to view live, streaming video; view single channels in full-screen, or view all channels
in quad split-screen.
PLAYBACK
• playback controls appear when Playback mode selected.
BACKUP
: Click to view recorded video from the system. Select channel and enter date and time;
: Click to save recorded video data to your PC.
o view channels in full-screen.
39
Using DVR Netviewer
Figure 20.0 Live Viewing controls
Figure 20.1 Message Bar icons
Figure 21.0 Playback controls (4-channel)
Figure 21.1 Playback controls (8/16-channel)
Live Viewing
4-channel
By default, DVR Netviewer launches in Live Viewing mode.
To use Live Viewing:
1. Click
2. Click , , , , to view individual selected channels in
full-screen, or in quad split-screen mode.
3. To pause the live image, click in the bottom-left corner of the QT window. Click
to resume live streaming.
.
click to view channels
Playback
4-channel
To use remote playback:
1. Click .
NOTE:
please allow a few moments for the system to switch to playback mode.
2. Click , , , , to select the channel you want to view.
3. Click the date fields to open a pop-up cale
4. Click the drop-down menu to select the hour, minut
Depending on your network connection,
ndar to change the date.
e, and sec
ond.
Message Bar
The Message Bar (4-channel main display screen indicates active channels, video loss, alarm/sensor, or motion detection.
only
) on top of the
8/16-channel
To use Live Viewing:
1. Click
2. Click , , , , to view in Quad or 16-split.
3. Click the Channel buttons in full-screen.
.
to view channels
5. Click , , , to control playback.
8/16-channel
NOTE: Depending on your network connection,
please allow a few moments for the system to switch to playback mode.
40
Using DVR Netviewer
Figure 21.2 Pop-Up Calendar (4-channel)
Figure 21.3 Pop-Up Calendar (8/16-channel)
To use remote playback:
1. Click .
2. Click the C channel you want to view.
3. Click to open a pop-up calendar to select the date and time.
4. Click , , , to control playback.
hannel but
tons to select the
Using the Pop-Up Calendar
4-channel
When using Playback and Backup, you will use a pop-up calendar to enter the date.
8/16-channel
To use the pop-up calendar:
1. Click
2. Click a date.
3. Click to set the time.
4. Click OK. The pop-up calendar closes.
to change the month.
To use the pop-up calendar:
1. Click
2. Click a date. The pop-up calendar closes;
to change the year and the
month.
the sel in the text fields.
ected month,
date, and year appear
5. Click , , , to control playback.
41
Using DVR Netviewer
Figure 22.0 Backup controls (4-channel)
Figure 22.1 Backup controls (8/16-channel)
Figure 22.2 Active X prompt
Figure 22.3 Install the Project1.cab file
Backup
Use Backup to copy recorded video data from your DVR to your PC.
NOTE:
default, DVR Netviewer.
NOTE: If your system has 4 channels, you must
install the ActiveX plug-in for Backup to function properly.
Only the system administrator (by
ID 9
) may use the Backup function of
To install ActiveX (4-channel
only
):
1. Click .
2. When prompted, click the bar to install ACTIVE
X to your browser. DVR Netviewer will reset. You need to log in again with your user ID and password.
3. From the main screen, click . Windows will prompt you to install the CAB file. Click Install to begin the installation.
42
To use Backup:
4-channel
1. Click the Channel buttons to select the channel you want to view.
2. Under START (start time), click the date fields to open the pop-up the date. Click the drop-down menus to select the hour, minute, and second.
3. Repeat step 2 for STOP (stop time).
o
4. Click Start t
C:\ with the default file name, bv3.mov
begin backup. File is saved to
NOTE: Backup files carry the file extension
.mov; QuickTime Player is required to view MOV
files.
OR
calendar to enter
Using DVR Netviewer
Figure 22.4 Backup progress (4-channel)
Figure 22.5 Backup progress (8/16-channel)
5. Under File, click the text field to select the save location and file name for the backup file.
6. Click Start. File ba
ckup begins. Depending on your connection and size of the file, this could take several moments.
NOTE:
system via DVR Netviewer after the Backup process.
You may need to log back in to your
To use Backup:
6. Click Start. Fil our connection and size of the file, this
on y
e backup begins.
could take several moments.
NOTE:
system via DVR Netviewer after the Backup process.
You may need to log back in to your
Depending
8/16-channel
1. Click the Channel buttons to select the channel you want to view.
2. Under Start Time, click to open the pop-up calendar and enter a date and time.
3. Under Stop Time, click to open the pop-up calendar and enter a date and time.
o b
4. Click Start t
C:\ with the default file name, bv3.mov
NOTE: Backup files carry the file extension
.mov; QuickTime Player is required to view MOV
files.
OR
5. Under File, click the text field to select the
ocation and file name for the backup
save l file.
egin backup. File is saved to
43
Using DVR Netviewer
Figure 23.0 System Status in Setup menu (4-channel)
Figure 23.1 System Status in Setup menu (8/16-channel)
Figure 23.2 System Status in Setup menu (4-channel)
Figure 23.3 System Status in Setup menu
Figure 23.4 System Status in Setup menu (8/16-channel)
Setup
Use Setup to configure your network settings and video streaming options.
NOTE:
access to the Setup menu; only the system administrator (by default, PPPoE and DDNS settings.
To open the Setup menu:
• From the main screen, click the Setup
All users (by default,
n. By default, the System Status
butto
IDs 7, 8
ID 9
screen opens.
, and 9) have
) may configure
4. Click Submit to s
ave your settings or click
Cancel to exit without saving.
NOTE:
recommend changing HTTP port 80 on the system to any desired port not blocked by your Internet service provider (ISP). For details on changing ports on your system, see “Appendix C: Changing Ports On Y
For security purposes, we strongly
our Sys
tem” on page 61.
Bitrate
4-channel
The Setup menu lets you configure the follow
ing:
Video: Streaming and Bitrate
Network: PP
PoE and DDNS
Streaming
4-channel only
To configure video options:
To change Bitrate speed:
1. Under Video, click Bitrate.
2. Click the bitrate speed. The highe
drop-down menu to select a
r the bitrate, the better the quality of the QuickTime video stream. Adjust the bitrate speed to best suit your connection.
3. Click SEND to save
your settings to the
system.
8/16-channel
1. Under Video, click Stre
aming.
2. Under HTTP port, enter 80.
3. Under QT (QuickTime) port, enter 8090
(4-channel
44
only
).
To change Bitrate speed:
1. Click the Bitr
ate tab.
Using DVR Netviewer
Figure 23.5 PPPoE menu (4-channel)
Figure 23.6 PPPoE menu (8/16-channel)
ATTENTION: You
MUST
enter your DDNS
information
LOCALLY
before attempting
remote access.
Figure 23.7 DDNS setup (4-channel)
2. Under Bitrate, select a bitrate speed. The higher the bitrate, the better the quality of the video stream. Adjust the bitrate speed to best suit your connection.
o sav
3. Click Submit t system.
e your settings to the
PPPoE
4-channel
To change PPPoE settings:
1. Under Network, click PPPoE.
2. Under PPPoE status, select ON.
3. In the corresponding text fields, enter your PPPoE Username and password.
ick Submit to sav
4. Cl Cancel to exit without saving.
e your settings or click
DDNS
Lorex provides a free DDNS service for use with your DVR. A DDNS account allows you to set up a web site address that points back to your Local Network.
4-channel
8/16-channel
To change PPPoE settings:
1. Click the PPPoE tab.
2. Under the PPPoE Status, select ON.
3. In the corresponding text fields, enter your PPPoE Username and password.
4. Click Apply to save your settings.
Visit http://lorexddns.net to register for Lorex’s free DDNS service. For more details on setting up a free Lorex DDNS “Setting Up DDNS Service” on page 56.
NOTE:
service prior to configuring DDNS settings.
To change DDNS settings:
1. Under Network, click DDNS. Under DDNS Select, select http://
2.
lorexddns.net
3. In the c
DD NOTE:
confirmation email after registering for the free Lorex DDNS service.
You must register for Lorex’s free DDNS
orresponding text fields, enter your
NS username and pas
Obtain this information from the
account, see
sword.
45
Using DVR Netviewer
Figure 23.8 Enter only the first portion of your domain name
Figure 23.9 DDNS menu (8/16-channel)
Figure 23.10 Enter only the first portion of your domain name (8/16-channel)
4. Under DDNS Domain Name, enter only the first portion of your DDNS domain from the c
onfirmation email. For example, if your domain name is tomsmith@lorexddns.net, you only need to
tomsmith
enter
5. Click Submit to sav
in the text field.
e your settings or click
Cancel to exit without saving.
6. To ensure your DDNS settings are saved on your sys
tem, disconnect the power cable from the rear panel of your system. Allow the system to power down for 15~20 seconds. Reconnect the power cable.
NOTE:
DDNS servers to update with your new DDNS address. This is normal for the DDNS system.
Please allow 10~15 minutes for the
8/16-channel
To change DDNS settings:
1. Click the DDNS tab.
2. Under DDNS Sel
ect, click the drop-down
menu and select http://lorexddns.net In the corresponding text fields, enter your
3.
DDNS username and pas NOTE:
confirmation email after registering for the free Lorex DDNS service.
Obtain this information from the
sword.
4. Under DDNS Domain Name, enter only the first portion of your DDNS domain from the confirmation email. F
or example, if your domain name is tomsmith@lorexddns.net, you only need to
tomsmith
enter
5. Click Apply to s
in the text field. ave your settings or click
Clear to exit without saving.
6. To ensure your DDNS settings are saved on your sys
tem, disconnect the power cable from the rear panel of your system. Allow the system to power down for 15~20 seconds. Reconnect the power cable.
NOTE:
DDNS servers to update with your new DDNS address. This is normal for the DDNS system.
Please allow 10~15 minutes for the
Visit http://lorexddns.net to register for Lorex’s free DDNS service. For more details on setting up
a free Lorex DDNS account, see
“Setting Up DDNS Service” on page 56.
NOTE:
service prior to configuring DDNS settings.
46
You must register for Lorex’s free DDNS
Download
Figure 23.11 System Status (4-channel)
Figure 23.12 System Status (8/16-channel)
Resuming Live Viewing
4-channel only
If you are experiencing poor video quality when using DVR Netviewer, you can download an additional component that should improve the quality of the video stream—Windows XP
NOTE:
using Windows Vista.
To download the additional component:
1. From the Setup menu, click Download. 2
. In the new download window, click Run to
run the fil
3. In the subsequent security and/or firewall windows, click Allow/Yes to allow the component access to your network.
4. Once installed, reset your computer.
DO NOT
download this component if
tcp_timestamp.reg.
e,
only
System Status
By default, the Setup menu opens to the System Status screen. However, you view this screen at any time when navigating the Setup menu.
To return to DVR Netviewer main screen:
4-channel
Live Video.
.
8/16-channel
NOTE:
the QuickTime prompts, you will be asked to confirm your MIME type associations prior to returning to the DVR Netviewer main screen.
: From the Setup menu, click
: From the Setup menu, click
.
4-channel only
: If you have not closed
To view system status:
4-channel
Status screen appears.
8/16-channel
System Status screen appears.
NOTE:
port number.
: Click System. The System
: Click the System tab. The
You cannot edit the IP address or
47
Using DVR Netviewer
ATTENTION: Email notification is applicable
to
8/16-channel models only
.
Figure 23.12 Default email notification setup (8/16-channel only)
ATTENTION: Camera Title is applicable to
8/16-channel models only
.
Figure 23.13 Camera title setup (8/16-channel only— 16-channel shown)
Mail
Configure email notification for triggered events on your system.
NOTE: By default, Mail Notification is designed to work with Lorex DDNS. You must first register with Lorex DDNS for email notification to work. However, you can also use your own SMTP server.
To configure email notification:
1. Under Send Mail Status, select Default.
2. In the From Your Email field, enter the sender’s email address.
3. In the Send To Email fields, enter the
recipient’s email
NOTE: You
email address for mail notification to work.
Optional
4. and a location (of the DVR) in the respective fields.
5. Click
must
: Enter a subject for the notification
Apply to save your settings or click
Clear to exit without saving.
6. Click
Test Email to send a test notification.
Click
OK to close the confirmation window.
NOTE: If you have made a mistake with either
email addresses, you will not receive the test notification.
NOTE: If you want to use your own SMTP server,
ON from the Send Mail Status drop-down
select menu. Enter the address of your SMTP Server, port, user name, and password. Select the box to log on using secure authentication. Enter the sender’s email address and recipient’s email address. Click Test Mail to test the notification.
address.
enter a sender and recipient
Apply to save your settings and
Title
Edit the camera names/titles on your system.
To edit camera names/titles:
1. C
lick the Title tab.
2. In the Channel fields, enter the new n for the camera. For example,
Front Door Optional
3. and font style.
, etc.
: Click Font Option to select the font
Parking Lot 1
NOTE: You cannot change color, underline,
or strike through options.
4.
O
ptional
menu and select X-Large, Large, Medium, Small, or X-Small. You can also drag the slider to adjust the font size.
Optional
5. font options to select the language for the camera titles. You can select English,
Taiwanese, Spanish, Russian, Italian, Chinese, Japanese, German, French, Dutch, Czech, Polish, Hebrew, Thai, Danish, Finnish, Swedish, or Vietnamese.
6. Click Save configuration to your PC. Files are saved as MOV files.
: Under Font Size, click the drop-down
: Click the drop-down menu below the
to save your camera title
File
NOTE: Click Load file to open the saved
configuration file on your PC.
7. Click Apply t system.
8. Refresh your screen by changing the display mode (sing titles.
o save the new title to your
le, quad, split-screen) to see the
ame/title
,
48
APPENDIX A: SYSTEM SPECIFICATIONS
Specifications are shared among 4/8/16-channel models unless specifically noted.
DVR
Description Specification
4CH 8CH 16CH
Hard disk capacity Maximum 1 HDD up to 1TB, 100% duty cycle
Operating system Linux (embedded)
Backup USB flash drive (front panel port
Backup file format MOV
Compression H.264
Recording resolution
Recording speed 60 fps (NTSC)/50 fps (PAL) @
Recording schedule Daily, Weekly—adjust specific hour per channel
Pre/Post alarm recording
Event/Log search Up to 4096 for alarm, motion, video loss, power loss
Playback Single, Quad Single, Quad, 8-channel
Video inputs 4 x 1Vp-p, 0.75 ohms, BNC 8 x 1Vp-p, 0.75 ohms,
Video outputs 1 x VGA 1 x DVI
Audio inputs 2 x line-in, RCA
Audio outputs 2 x line-out, RCA
NTSC: 640x240, 640x480; PAL: 640x256, 640x512
640x240/640x256 NTSC/PAL
3~10 sec. (pre); 1~255 sec. (post)—programmable per camera
only
)
120 fps (NTSC) / 100 fps (PAL)
simultaneous
BNC
Single, Quad, 8, 16-channel simultaneous
16 x 1Vp-p, 0.75 ohms, BNC
Supply voltage 120 VAC-240 VAC, 12V DC, 2.5 A,
Power consumption Approximately. 30 watts
Operating Temp Range
50/60 Hz
41
º~104º F / 5º~40º C
120 VAC-240 VAC, 12V DC, 3 A, 50/60 Hz
49
Appendix A: System Specifications
Front
Side
Appendix A: System Specifications (cont’d.)
DVR
Description Specification
4CH 8CH 16CH
Alarm inputs 4 x TTL 4 x TTL, programmable as NC/NO
Alarm outputs 1 x relay with NO/NC contact
Activity detection 4 x 3 grid, sensitivity levels: 100 8 x 6 grid, sensitivity levels: 100
Remote functions Live view, live recording, search, setup, backup
Network speed control
Network protocol TCP/IP, DDNS, Web
Network interface 10 / 100Mbps Base-TX, RJ-45
10 levels (28.8Kb~8MB) / sec.
Product Information
4/8/16-channel
Description Specification
Unit Weight 3.19 lbs / 1.45 kg
Unit Dimensions (WxHx
D)
4" x 1.6" x 7.0"
11. 290 mm x 42 mm x 180 mm
As our products are subject to continuous improvement, Lorex Technology Inc. and its subsidiaries reserve the right to modify product design, specifications, and prices without notice and without incurring any obligation.
50
E&OE
APPENDIX B: SETTING UP LOCAL AND REMOTE
ROUTER
(Not Included)
INTERNET
DVR
PC
(Not Included)
VIEWING
You can connect the system to a network for local or remote viewing. Once connected, you can access your system locally or remotely using the DVR Netviewer client with Internet Explorer. The default IP address of the system is 192.168.1.89
NOTE:
of the system.
What do I need?
NOTE: A router (not provided with the system) and a High Speed Cable or DSL Internet connection (for
remote viewing outside your network)
Experience with routers and networking are recommended if configuring the network functions
• DVR System
• PC with Internet Explorer 6 or later
QuickTime (4-channel
only
)
Network Setup / Remote Access Overview
1. With the system powered off, connect your system to a router using the included Ethernet cable. Power on the system.
2. Find the IP and MAC addresses of your system.
3. Enable Port Forwarding on your router (remote viewing only). See “How do I enable port forwarding?” on page 55.
NOTE:
your router.
4. Setup an account at http://lorexddns.net
5. Enable DDNS on your syst
Use the Networking Checklist on page 59 to confirm you have completed all the necessary steps of the networking process.
All routers are different: please refer to your router’s manual for complete details on port afford ing
em (log in
locally
and then power off and power on your system).
51
Appendix B: Setting up Local and Remote Viewing
ROUTER
(Not Included)
PC
(Not Included)
(not required for local viewing)
INTERNET
Figure 24.0 Run window
Connecting to a Network
To connect to a network:
1. Power off your system by disconnecting the power cable from the rear panel.
2. Connect an Ethernet cable (included) to the LAN port on the rear panel of the system. Connect the other end of the Ethernet ca your router.
ble to an empty LAN port (usually numbered 1~4) on
3. Reconnect the power cable to power the system back on.
NOTE:
If your system has
page 54 to find your IP address for DDNS setup.
4. On your PC, click Start and select Run. In the Run window, enter cmd and click OK. The Command Prompt window opens.
52
4 channels
, go to step 4; If your system has
8 or 16 channels
, continue to
Appendix B: Setting up Local and Remote Viewing
Figure 24.1 IP configuration information
Enter the third set of numbers from the IP address and Gateway in the LAN settings of your system. In this example, the number is 11.
Figure 24.2 Default IP address and Gateway
Figure 24.3 New IP address and Gateway
NOTE: The third set of numbers in
IP and Gateway in your LAN settings
MUST MATCH the third set of
numbers in IP address and Default Gateway from the IP Config results in the Command Prompt window. You do not need to change any of the other sets of numbers.
NOTE: In this example, we changed
the default digit from
001 to 011
in order to match the IP address and Default Gateway in ipconfig.
5. Type ipconfig and press Enter. Your network information appears (see figure 24.1). You may need to enter some of this information in your system’s LAN settings.
6. On the system, click
• If the IP address and Gateway are the SAME as those in ipconfig on your PC, your system is connected to your local network.
• If the IP address and Gateway are DIFFERENT than those in ipc
step 5.
7. Under IP, select the third field (001) and enter the third set of numbers from the IP address in the Command third set of numbers from the Default Gateway in the Command Prompt window Right-click to exit all menus to save your settings (or press the ESC button on the remote control).
to open the Main Menu. Click LAN.
onfig on your PC, go to
Prompt window. Under Gateway, select the third field (001) and enter the
53
Appendix B: Setting up Local and Remote Viewing
Figure 24.4 System information
How do I find my IP and MAC addresses?
The IP and MAC address of your system are necessary for DDNS setup. DDNS allows you to view and control your system from a remote location.
NOTE:
the rear panel of the system.
Make sure you have connected the DVR to your local or wide area network via the LAN port on
To find your IP and MAC addresses:
1. Press the
OR
2. From the Main Menu, click , and then click Information. Your IP address are under LAN.
3. To exit, right-click or click
If you do not see your IP address:
1. Power off the system.
2. Connect a network cable (included) to the LAN port on the rear panel of the system.
3. Power on the system.
4. Repeat steps 2~6 under "Connect to a Network" on page page 52.
button twice on the remote control.
address and MAC
until you return to the main screen.
Finding Your External IP Address
If you wish to find your external IP address, you can use a third-party website such as
www.showmyip.com. Your external IP address can also be found within your Router settings.
Refer to your router user guide for further details.
54
Appendix B: Setting up Local and Remote Viewing
PC
Internal IP
192.168.0.2
DVR
Internal IP
192.168.0.3
Router
Internal IP
192.168.0.1
Router
External IP
216.13.154.34
Internal NetworkInternet
How do I enable port forwarding?
You need to enable port forwarding on your router to allow for external communications with your system for the following port:
80 (HT
8090 (Qu
NOTE:
port
Computers, DVRs, and other devices inside your network can only communicate directly with each other within the internal network. Computers and systems outside your network cannot directly communicate with these devices. When a system on the internal network needs to send or receive information from a system outside the network (i.e. from the Internet), the information is sent to the router.
TP port)
ickTime Port—4-channel
For added security, we strongly recommend changing HTTP port 80 on the system to
—the port must not blocked by your Internet service provider (ISP).
only
)
any desired
NETWORK EXAMPLE
When a computer on the Internet needs to send data to your internal network, it sends this data to the external IP address of the router. The router then needs to decide where this data is to be sent to. This is where setting up Port Forwarding becomes important.
Port Forwarding tells the router which device on the internal n you set up port forwarding on your router, it takes the data from the external IP address:port number and sends that data to an internal IP address:port number (i.e Router External IP
216.13.154.34 to DVR Internal IP 192.168.0.3:8090).
The instructions found online in the Router Configuration Guid forwarding configurations for a selection of different router models. Visit our Consumer Guides Support website at http://www.lorexcctv.com for more details.
etwork to send the data to. When
es
will assist you in the port
55
Appendix B: Setting up Local and Remote Viewing
Figure 25.0 Create a DDNS account
Figure 25.1 Enter personal information
Figure 25.2 System information
Setting Up DDNS Service
Lorex offers a free DDNS service for use with your system. A DDNS account allows you to set up a web site address that points back to your Local Network. The following outlines how to set up your free Lorex DDNS account.
To setup your free Lorex DDNS account:
1. In your browser, go to http://lorexddns.net and click Create Account.
2. Complete the Account Information field your personal information. Complete the Warranty Information with your purchase details (optional).
3. Complete the System Information fields:
Product License: Select your
product model from the Product License drop down menu (e.g. LH318)
<Product Code> - <MAC Address>: The
physical address of your product on your network. Do not include hyphens/dashes.
URL Request: Choose a URL for your DDNS connection (i.e. your name, your company or business name, or anything of your choice.)
s w
ith
4. Once the information has been entered, click
Cr
eate
Ne
w Account.
5. Your Account information will be sent to you at the email Addres
s you used in Step 2.
56
Appendix B: Setting up Local and Remote Viewing
Username:
Domain name*:
Password:
* Only the first part of the Domain Name is required for setup on the system. For example, if the full domain sent is
tomsmith.lorexddns.net
, you only need to enter
tomsmith on the system.
You will need this information for remote access to your system. Record your information below:
57
Appendix B: Setting up Local and Remote Viewing
Figure 25.3 DDNS setup in DVR Netviewer
ATTENTION: You
MUST
enter your DDNS information
LOCALLY
before attempting remote access.
How do I enable DDNS on my system?
Once you have registered for free DDNS service, use the information in the confirmation email to configure DDNS settings on your system.
To enable DDNS on your system:
1. Open Internet Explorer (version 6 or above) and enter the IP address of your
DVR in the
address bar (i.e. 192.168.xxx.89). DVR Netviewer opens.
2. Login using your LAN user ID and
3. Click the Setup butt
on. The Setup menu opens.
password (by default, ID 9; password 3333).
4. Under Network, click DDNS.
5. Under DDNS
Select, click the drop-down menu and select http://lorexddns.net
6. In the corresponding text fields, enter your DDNS username and password.
NOTE:
service.
Obtain this information from the confirmation email after registering for the free Lorex DDNS
7. Under DDNS Domain Name, enter only the first portion of your DDNS domain from the confirmation email. For example, if your domain name is tomsmith@lorexddns.net, you only need to enter
8. Click Submit to sav
NOTE:
to take effect. Disconnect and reconnect the power cable from the rear panel to reset. Please allow 10~15 minutes for the DDNS servers to update with your new DDNS address.
Once you have saved your DDNS settings, your must reset your system in order for the changes
tomsmith
in the text field.
e your settings or click Cancel to exit without saving.
58
Appendix B: Setting up Local and Remote Viewing
Networking Checklist
Use this checklist to confirm you have completed all the steps of the Network Setup.
I have the following:
• High-Speed Internet
• Router
• Ethernet cable (included with the syst
• Computer with Internet Explorer 6 or later
I have turned off the system and performed the following:
• Connected the Ethernet cable to the back of the system
• Connected the other end of the Ethernet cable to my router
• Entered the IP address and Default Gateway from ipco
model only
)
NOTE: Network Setup will not work if you do not have a router.
I have found my System Information:
• Press the button twice on the remote control.
em)
nfig in my system’s LAN settings (
4-channel
OR
• From the Main Menu, click , and then click Information. Your IP address and MAC address are
under LAN.
My IP Address is: ________________________________________________ My MAC Address is: ______________________________________________
I have configured QuickTime
(4-channel only)
:
You must enable HTTP as the transfer protocol and select port 80.
NOTE:
You must configure QuickTime in this manner for
EVERY PC
that will have access to your system.
I have enabled Port Forwarding on my router:
• Port 80
only
Port 8090 (4-channel
NOTE:
port
ports, see “Appendix C: Changing Ports On Y
For added security, we strongly recommend changing HTTP port 80 on the system to
—the port must not blocked by your Internet service provider (ISP). For details on changing your
NOTE: Each router is different, so port forwarding settings vary by model. Please visit us on the web at
www.lorexcctv.com fo
to your router's manual or contact your router's manufacturer for assistance.
r assistance with the latest types of routers. If your router is not listed, please refer
)
any desired
our System” on page 61.
59
Appendix B: Setting up Local and Remote Viewing
ATTENTION: You
MUST
enter your DDNS information
LOCALLY
before
attempting remote access.
I have configured DDNS for remote access to my system:
Go to www.lorexddns.net and create a new account Domain: ____________________________________ User ID: ____________________________________ Password: __________________________________
I have configured my system to connect to the DDNS server:
To enable DDNS on your system:
1. Open Internet Explorer (version 6 or above) and enter the IP address of address bar (i.e. 192.168.xxx.89). DVR Netviewer opens.
2. Log in using your LA
3. Click the Setup butt
4. Under Network, click DDNS.
5. Under DDNS
6. In the corresponding text fields, enter your DDNS username and password. NOTE: Obta
DDNS serv
7. Under DDNS Domain Name, enter only the first portio confirmation email. For example, if your domain name is tomsmith@lorexddns.net, you only need to enter
8. Click Submit to sav
NOTE:
take effect. Disconnect and reconnect the power cable from the rear panel to reset.
Once you have saved your DDNS settings, your must reset your DVR in order for the changes to
Select, click the drop-down menu and select http://lorexddns.net
in this information from the confirmation email after registering for the free Lorex
ice.
tomsmith
N user
on. The Setup menu opens.
e your settings or click Cancel to exit without saving.
ID and password (by default, ID 9; password 3333).
n of your DDNS domain from the
in the text field.
your DVR in the
I can access my system from a remote PC:
To access your system remotely:
1. Open Internet Explorer and enter your DDNS address example,
2. Log in using your LAN user ID and password (by default, ID 9; password 3333).
tomsmith.lorexddns.net
from the confirmation email. For
60
APPENDIX C: CHANGING PORTS ON YOUR
Figure 26.0 Change the HTTP port
Figure 26.1 Confirm the new HTTP port
SYSTEM
For added security, we strongly recommend changing HTTP port 80 on the system to
—the port must not blocked by your Internet service provider (ISP).
port
NOTE:
Prior to changing ports on your system, you must connect your system to your network using the included Ethernet cable and must configure QuickTime to the necessary settings. For details, see “Configuring QuickTime” on page 35.
Please contact your ISP for complete information on available ports in your area.
any desired
Example
Let’s say you want to change the HTTP port on your system from 80 to 85.
NOTE:
To change the port number:
1. Click to open the Main Menu and then click . The LAN menu opens.
2. From the LAN menu, select HT
3. Use the scr
QuickTime Port 8090 is on 4-channel models
TP.
oll-wheel (or press
on the remote control) to change the port number to 85.
only
.
4. Right-click to exit and save your settings (or press the ESC button on the r
5. Disconnect the power cable from the rear panel of the system. Let the system power-down for
15~20 seconds and then reconnect the power cable.
6. To confirm that the new port number is saved on your system, the button twice remote control to view the System Information.
emote control.
on the
61
Appendix C: Changing Ports On Your System
Figure 26.2 Enter :85 at the end of the IP address
Figure 26.3 Login with your LAN ID and password
You must now include the new HTTP port number in the URL when logging in to your system with Internet Explorer.
NOTE: Re
quires Internet Explorer 6 or later.
Local Viewing:
To log in using the new port number:
1. Open Internet Explorer.
2. In the address bar, enter the IP address of your system immediately followed by :85 (no spaces)
. For example, http://192.168.1.89:85
3. Enter your
LAN ID
and
admin ID: 9; password 3333).
password
to log in to your system using DVR Netviewer (by default,
62
Appendix C: Changing Ports On Your System
ATTENTION: For remote viewing, the HTTP port and QuickTime port of your system
MUST
be port forwarded on your router
—in this example, port 85 and QuickTime Port 8090
(4-channel
only
). Each router is different, so port forwarding settings vary by model. Please refer to the Lorex Port Forwarding Guide (www.lorexcctv.com/support and then click Consumer Guides) for help on port forwarding your router. If your router is not listed, please refer to your router's manual or contact your router's manufacturer for assistance.
Figure 26.4 Your DDNS sub-domain should appear in System Information
NOTE: The system has a
4-character
display limit
for th e DDNS subdomain. Please note however, that
the complete
subdomain
(i.e. tomsmith)
is
saved by the system.
Remote Viewing:
You should now be able to access your system from your local network. Prior to using remote viewing, you must log in to your system and enter the DDNS information from your Lorex DDNS confirmation email.
NOTE:
For details, see “Setting Up DDNS Service” on page 56.
To edit DDNS settings:
We strongly recommend registering for Lorex’s free DDNS service prior to using remote viewing.
1. From a PC on your local ne
twork, open Internet Explorer.
2. In the address bar, enter the IP address of your system immediately followed by :85 (no spaces)
3. Enter your LAN ID and password t
. For example, http://192.168.1.89:85
o log in to your system (by default, admin ID: 9; password
3333).
4. Click the Setup butt
5. Click DDNS. Enter y
on and then click Network.
our DDNS information from the confirmation email and click Submit. For complete details on entering your DDNS information, see “How do I enable DDNS on my system?” on page 58.
6. Reset your system by disconnecting the power cable from the rear panel of the system. Let the syst
em power down for 15~20 seconds and then reconnect the power cable.
7. To confirm that the DDNS information is saved on your system, press the button twice on the remote control to view the System Information.
8. If you have not already done so, port forward ports 85 and 8090 (4-channel router. Each router is different, so port forwarding settings vary by model. Please refer to the Lorex Port Forwarding Guide (www.lorexcctv.com/support and then click Consumer Guides) for help on port forwarding your router. If your router is not listed, please refer to your router's manual or contact your router's manufacturer for assistance.
only
) on your
63
Appendix C: Changing Ports On Your System
Figure 26.5 Enter :85 at the end of the DDNS URL
Figure 26.6 Login with your LAN ID and password
Now that you have configured your DDNS settings, you should be able to log in to your system from a remote PC (i.e. a PC not on your local network).
NOTE:
only
see “Configuring QuickTime” on page 35.
4/8/16-channel
: The PC requires QuickTime. QuickTime must be configured to the necessary settings. For details,
: The PC used for remote viewing requires Internet Explorer 6 or later.
4-channel
To log in using DDNS:
1. Using a remote PC, open Internet Explorer.
2. In the address bar, enter your DDNS address immediately f
NOTE:
Obtain your DDNS address from your confirmation email.
ollowed by :85 (no spaces).
3. Enter your LAN ID and password to log in to your system (by default, admin ID: 9; password
3333).
NOTE:
and 8090 (4-channel system, you
64
If you are having problems connecting using DDNS, check that you have port forwarded ports 80
only
) on your router. If you change QuickTime Port 8090 (4-channel
MUST port forward the corresponding port on your router
only
) on your
.
APPENDIX D: CONNECTING MOTION / ALARM
DVR
D-SUB 9 CONNECTOR
(Not Included)
SENSOR
(Not Included)
D-SUB 9 CONNECTOR
Pins 1-4
: Alarm input terminals receive a signal from a device (i.e. Door or Window Sensor).
Pins 6, 7: NO / NC: Alarm Output
Terminals send a signal to another device when an alarm input is detected.
DEVICES
You can enable Motion Detection and Alarm control from the Main Menu. You can also connect additional motion sensor devices to the system (i.e. motion sensors, door/window sensors) with a D-sub 9 connector (not included). Use a motion detector or sensor to send a signal to the system to begin camera viewing and recording on the matching camera channel (when enabled in the Menu).
NOTE:
Installing a Sensor
To connect an external alarm sensor to the system:
Some soldering is required when using a D-sub 9 connector.
1. Connect a D-SUB 9 connector (not included) t
2. Connect Alarm-In wires to pins 1~4; connect NC wi
3. Connect the ground wire to pin 9.
o the ALARM I/O port on the rear panel.
re to pin 6 connect NO open to pin 7.
65
APPENDIX E: FULL CONNECTIVITY DIAGRAM
DVR
(Not Included)
PC
(Not Included)
BNC CAMERAS
LINE IN AUDIO /
AMPLIFIED
SPEAKERS
(not included)
VGA MONITOR
(not included)
(Not Included)
Flex IR Extender
*Connect a USB mouse; Do not connect a USB flash drive or hard drive.
USB Port*
The following diagram outlines a general set of connections available with the system.
66
APPENDIX F: REPLACING THE HARD DRIVE
Figure 27.1 Remove cover.
Figure 27.2 Support the HDD with your hand and remove
mounting screws.
Figure 27.3 Carefully remove the HDD from housing.
Figure 27.0 Slide cover away from front panel.
The system comes with a pre-installed 3.5" SATA hard drive. You can expand the system with a replacement single hard drive up to 1 terabyte (TB).
NOTE: Mak changing the
Removing the Hard Drive
To remove the hard drive:
1. Remove the screws from the top panel and side panels of the housing.
2. Gentl panel and lift off
3. With your hand supporting the hard drive, turn the unit upside do mounting screws from the bottom of the unit. Turn the unit right side up.
4. Gently slide the hard drive toward the front panel and lift out.
Disconnect the power and data cables.
5.
NOTE:
(cover, mounting) in a safe place.
e sure that the system is OFF and the power cable has been disconnected before
hard drive.
y slide the cover away from the front
.
wn. Remove the four
Make sure to keep the two sets of screws
67
Appendix F: Replacing the Hard Drive
Figure 27.4 Connect the power and data cables.
Figure 27.5 Insert the drive carefully
Figure 27.6 Replace the mounting screws
Replacing the Hard Drive
To replace the hard drive:
1. Firmly connect the power and data cables to the replacement SA connect in one way.
2. Carefully place the hard drive in the housing: insert towar
ds the front panel, lower the drive, then slide
toward the rear panel.
NOTE:
placing the hard drive in the housing.
NOTE: Make sure no cables are caught beneath the drive.
3. With your hand supporting the hard drive, turn the housing upside down: replace the four mounting screws on the bottom of the housing.
4. Turn the housing right side up. Replace the cover, making until flush.
5. Replace the screws on the top panel (x2) and side panels (x
6.
Reconnect all cameras and cables. Re-mount the unit the back of your mon
7. Power on the system. If you have installed a new hard drive, you mus system.
NOTE:
after powering on the system. The system will prompt you if the hard drive is not detected.
Make sure not to damage any of the cables when
sure t
o slide the cover toward the front panel
2).
t format the drive before using the
The system will detect the hard drive a few seconds
TA hard drive—each cable can only
itor if desired.
68
Formatting the Hard Drive
ATTENTION: Formatting the HDD
erases
all data
on the hard disk.
This
step cannot be undone
.
Figure 27.7 Confirm formatting
Appendix F: Replacing the Hard Drive
If you replace the pre-installed hard drive, it the system.
To format the hard disk:
1. From the Main Menu, click . The Record menu opens.
2. Click Format HDD.
3. Click Yes to
Please allow a few moments for formatting to take place and the system to reset.
format the hard disk or click No to cancel.
must
be formatted in order to function properly with
69
APPENDIX G: CONNECTING AUDIO
LINE AUDIO / AMPLIFIED SPEAKERS
(not included)
DVR
AUDIO CAPABLE CAMERAS
(not included)
You can listen to, and record live audio on the system one channel at a time.
To connect audio:
1. Connect RCA audio cables from an audio capable camera(s) to the AUDIO IN 1 / 2 ports on the re
ar panel.
2. Connect RCA audio out cables to the AUDIO OUT ports on the rear panel. NOTE: The
3. From the system Main Menu, click .
4. Click Aud disable audio.
NOTE:
audio-out ports are two separate
io, and then click under each c
Audio is only available on channels 1 and 2.
mono
channels,
amera and select either O to enable audio or X to
not
stereo left and right.
70
APPENDIX H: PLAYING SAVED VIDEO
Figure 28.0 QuickTime Player main window
View your saved backup video files using QuickTime Player.
To playback MOV files:
1. On your PC, open the folder where you saved the MOV converted files use the following naming convention:
2. Double-click the file to open it in QuickTime Player.
For more details on backup files, see “Backup” on page 31.
file (by default, C:\). By default,
bv3.mov
71
APPENDIX I: TAKING SCREENSHOTS
ATTENTION:
8/16-channel models only
.
Figure 29.0 Screenshot being taken on the system
If your system has 8 or 16 channels, you can take screenshots (screen captures) of the main display of your system. You can take a screenshot at any time: during live viewing, search, and playback, or in any system menu. Screenshots are useful if you need to provide a still image of your security footage to the authorities.
NOTE: A USB
flash drive mus
screenshots.
To take a screenshot:
1. Connect a USB flash drive (not included) to the USB port on the front panel of the system. Format the USB flash driv the USB Drive” on page 31.
2. If you want to capture a point in live viewing or playback, select the display view for the
eenshot: single, quad, or s
scr
3. Click . The screenshot will appear in the centre of the main display, followed by the file name. Screenshots are saved to the
t be connected and formatted to the system in order to take
e if you have not already done so. For more details, see “Formatting
plit-screen.
Picture folder
on the USB flash drive.
NOTE:
Filename Definition
K System file marker (all screen caps begin with
MM Month
DD Day
x Numeral (i.e. 001, 002, 003, etc.)
72
Screenshots are saved as JPEG files with the following naming convention: KMMDD00x.jpg
K
)
Appendix I: Taking Screenshots
Figure 29.1 AutoPlay screen
Using Screenshots
Once you have taken screenshots, you need to connect the USB flash drive to a PC to view, print, or archive the images.
To use screenshots:
1. Connect the USB flash drive to a USB port on y
folder to view files.
NOTE:
If AutoPlay does not start, search your computer for a
2. Double-click the Picture folder.
3. Perform one of the following:
View
: Double-click the screenshot to view it in an imaging program, such as Windows Picture
Viewer or Adobe
®
Photoshop
our PC.
In the AutoPlay window, select Open
Removable Disk
.
Archive
Print
: Copy the images to a folder on your computer
: Select the image and print it directly from Windows Explorer, or print the screenshot
from an imaging program
73
TROUBLESHOOTING
When a malfunction occurs, it may not be serious and can be corrected easily. The following describes the most common problems and solutions. Please refer to the following before calling Lorex Technical Support:
Error Possible Causes Solutions
• System is not eiving power, or is
rec not powering up
• Remote control is
not
detected by the
system
• Hard drive is not
te
cted by the
de system
• Cable from power adapter is loose or is unplugged
• Cables are connected, but tem
is not receiving sufficient
sys power
• Battery in the remote control is
drained
• There are no batteries in the
remo
te control
• Hard drive cables are loose or
not properly connected
• There is no hard drive in the
system
• Confirm that all cables are connected correctly
• Confirm that the power adapter is securely conne
cted to the back of the unit
• Confirm that the system is powered on (LED indicators on the front should be ON)
• If the unit is connected through a power bar or surge protector, try bypassing the bar and connecting the power directly to the wall outlet
• Confirm that there is power at the outlet:
• Connecting the power cable to another outlet
• Test the outlet with another plugged device (
h as an electric calculator or phone
suc
charger)
• Install a fresh CR2025 battery in the remote control
• Remove the housing and check that hard drive cables are firmly connected
• Open the housing and install a 3.5" SATA hard drive
Hard drive is full (0%) and th
e unit is no
longer recording
• Overwrite is not enabled • From the Main Menu, select Record
74
>Record
Mode and select continuously record by overwriting data once the hard
drive is full
.This enables the system to
Troubleshooting (cont’d.)
Error Possible Causes Solutions
Troubleshooting
Mouse not detected by system
• There is no picture on selected channels / camera picture is not being displayed
• The image on the DVR appears, but does not have sound
New camera titles do not appear on the system (8/16-channel
only
)
• Mouse cable is not firmly connected to the system
• Mouse is not connected to the system
• System needs to be reset • Power off the system (disconnect power cable).
• Camera cables are loose or have become disconnected
• Audio cables are loose or have been disconnected
• Audio channels are disabled in the system menu
• Volume on external speakers (not included) is low or off
• New camera titles have not been correctly saved on the system
• Firmly connect the mouse cable to the USB port on the rear panel.
Firmly connect a USB mouse to the USB port on the rear panel of the system. Reconnect the power cable to the DC 12V port on the rear panel.
• Check the camera video cable and connections
• Disconnect and reconnect the cable at the system and at the camera
• Try moving the camera to another channel or use another cable
• Check the AUDIO connections to the DVR
• Check the Configurations: Main Menu
>Record>Audio
• Increase volume on external speakers (not included)
• Log in to DVR Netviewer in Internet Explorer
• Click Setup and then click the Title tab
• If you saved your old settings, click Load File; for new settings, enter the new camera titles and click Save file to save the settings to your PC
• Disconnect and then reconnect the power cable from the rear panel of the system to reset and implement the new camera title settings
• Camera display on the system is set to numerals
I am not receiving email notifications
• Email notification is disabled • Log in to DVR Netviewer in Internet Explorer and
• If using the default setting, you have not entered your Lorex DDNS user name and password
• Default setting is disabled, but you have not entered your own SMTP information
• Check the Configurations: Main Menu
>Camera>Camera Title Type
click Setup; click the Mail tab; under SMTP Status, select On
• In the SMTP User field, enter your Lorex DDNS user name; in the SMTP Password field, enter your Lorex DDNS password (you must first register for Lorex DDNS to use email notification at the default setting)
• If you want to use your own SMTP server, deselect the Default box, and enter your SMTP Server address, Port, User name, and Password in the respective fields
75
instructions de retour
vous au sujet des lois et règlements municipaux, provinciaux ou fédéraux qui s’appliquent à l’installation d’appareils de
surveillance audio et vidéo. Il se peut que le consentement de la partie surveillée soit exigé.
Soyez toujours très discret lorsque vous installez des systèmes de surveillance, surtout dans les endroits plus retirés. Informez-
étapes-ci :
a. Veuillez contacter notre département de service à la clientèle pour obtenir un numéro
d'autorisation pour le retour.
b. Retournez le pr od u i t à : Lorex Customer Servi c e
300 Alden Road, Markham, ON L3R 4C1
COMPOSEZ LA LIGNE D’ASSISTANCE SANS FRAIS AUS CONOMMATEURS:
2. i) Si l'appareil a été acheté aux États-Unis
a. Veuillez contacter notre département de service à la clientèle pour obtenir un numéro
d'autorisation pour le retour.
b. Retournez le produit à : Lorex Customer Service
ii) Si l'appareil a été ac heté au Can ad a
preuve d'achat, Lorex ne sera pas dans l'obligation de remplir ses obligations envers l'acheteur. Si vous retournez
le produit et/ou le disque CD-ROM à Lorex, vous devez assumer le risque que ceux-ci soient endommagés ou
perdus au cours de l'expédition. Vous devez emballer le produit da ns sa bo îte orig inale ou un emba llage adéq uat
et vous devez défr ay er les coûts d'expédit ion à l'une des adres ses mentionnées ci-dess o us .
Pour bénéficier du se r vi c e s o us garantie, vous devez suivre les étapes ci- d es sous :
1. Emballez le produit dans une boîte solide et remplie de matériau d'expédition.
ces restrictions ne s'appliquent pas à vous. Cette garantie donne à l’acheteur original des droits spécifiques et il se
peut que d’autres droits, variant d’un état ou d’une province à l’autre, puissent lui être conférés. Obtention du service
Si l'acheteur a besoin de service pour son produit, selon les termes de cette garantie limitée, il doit fournir à Lorex
une copie de la facture d'achat affichant clairement la date et l'endroit où le produit a été acheté. Sans cette
moins que cela ne soit indique. Lorex ne sera pas tenue responsable des caractéristiques ni des fonctions du
matériel ou des logiciels d'un tiers pouvant entrer en conflit avec le fonctionnement du logiciel ci-inclus. Toutes les garanties tacites ou explicites se limitent à la durée de la ga rantie limitée. Aucune garantie ne se ra
applicable après cette période de te mp s. Certains états ou provinces ne permettent pas de restrictions en ce qui a
trait aux termes d’une garantie tacite, ni d’exclusions aux dommages-intérêts directs ou indirects et il se peut que
reproduction d'un programme ou des données stockées dans un système contenant le disque CD-ROM du produit
ou le logiciel qui accomp agne cel ui -c i.
L'acheteur peut bénéficier de certains droits provinc iaux ou fé dér aux ad ditionne ls et tout e clau se de cett e garan tie
qui soit prohibée par de tel les loi s sera jugé e nul le et sans effe t mai s les autr es cla uses dem eurer on t en vi gueu r. Lorex ne garantit pas que ce logiciel fonctionnera conjointement avec tout autre logiciel ou suite logicielle, ˆ
une réparation, un remplacement ou u n remboursement, selon les clauses décrite s dans les présentes. Ces
recours constituen t les seu ls auxq uels a droi t l'a ch eteu r pour les bris des cl aus es de la g arant ie . Lorex ne se ra pas
responsable des dommages-intérêts spéciaux, directs ou indirects, qui résulteraient d'un bris des clauses de cette
garantie ou de toute autre convention législative, incluant mais ne s'y li mitant pas, le s pertes de profits , pannes de
courant immobilisant des équipements, la valeur ajoutée des biens incorporels, les dommages effectués au produit
et à la propriété ou les coûts reliés à leur remplacement, ainsi que les frais de recouvrement, reprogrammation ou
prévenir, réduire ou d'une façon quelconque, d 'influer sur les do mmages à la pr opriété privée ou sur les ble ssures
corporelles. Lorex ne sera pas tenue responsable des blessures corporelles, dommages à la propriété
personnelle, perte ni au vol se rapportant de près ou de loin au produit ou son usage dans un cadre ma lveillant,
qu'il soit physique ou mental. Lorex n'autorise aucunement les représentants, détaillan ts ou gross istes , à faire des
revendications ou des énoncés de la part de Lorex, tant par voie écrite que verbale et ces énon cés n'influent
d'aucune manière sur les clauses de cette garantie. La seule responsabilité de Lorex, selon les termes de cette garant ie, qu'ils soient ta cites ou explicites, se limite à
circonstances hors du contrôle de Lorex. Lorex ne garantit d’aucune manière l'appar ence exté rieure du produit , ni les pièces o u acces soires inc luant, mais
ne s'y limitant pas, le boîtier, les pièces du boîtier, les boutons, etc., ainsi que le déballage, l'installation,
l'enlèvement et la réinstallation du produit après une réparation. Lorex ne garantit pas et ne fait aucune revendicatio n en ce qui a trait au po tentiel, à la capacité ou l'eff icacité de
Cette garantie a préséance sur toutes les autres garanties tacites ou explicites, incluant la garantie en qualité
loyale et marchande et les aptitudes visant to ute autre obligat ion ou responsabilit é de la part de Lore x, et par les
présentes, Lorex n’autorise aucune personne ni entité à assumer pour elle nulle autre responsabilité en rapport
avec la vente de ce produit. Lorex ne sera p as tenue responsable, en aucune circon stance, des dommages-
intérêts directs ou indirects survenant de l'utilisation du produit ou suite au mauvais fonctionnement ou à l'absence
de fonctionnement dudit produit, ainsi que pour tout délai dans l'exécution de cette garantie suite à des
iii) Si l'unité a été achetée dans Europe veuillez visiter : www.lorexinternational.com pour les
International : 800-42-LOREX 0 (800-425-67390)
www.lorexcctv.com
reinstalación del producto después de ser reparado.
L'Amérique du nord: 1-888-42-LOREX (1-888-425-6739)
Local : 905-940-5355
2375 Hadley Rd, Plainfield, IN 46168
, suivez ces
, suivez ces étapes-ci :
GARANTÍA LIMITADA DEL PRODUCTO LOREX
gabinetes, piezas de gabinetes, perillas, etc., y el desembalaje, instalación, configuración, o remoción y
en ese momento del Producto o CD-ROM.
el Comprador adquiera el Producto al por menor en la condición de no haber sido usado previamente.
Repuestos y Mano de Obra: 1 año (Las piezas garantizadas no incluyen
CD-ROM o, por decisión única de Lorex, al reemplazo del Producto que Lorex encuentre defectuoso.
Las obligaciones de Lorex bajo esta garantía estarán limitadas a:
la reparación o el reemplazo del producto por medio de hardware y/o software (a opción de Lorex).
el reemplazo de cualquier parte garantizada que Lorex determine que está defectuosa en el Producto o
Si a Lorex no le es posible reparar o reemplazar el Producto o el CD-ROM, se devolverá el valor vigente
Se garantizará al Comprador cualquier pieza de repuesto provista por Lorex en conexión con esta garantía por
un período igual a la parte no vencida del Período de Garantía del Producto. Exclusiones de la garantía
Esta garantía no se aplica a las bombillas, LEDs y baterías suministradas con el producto o que formen parte del
mismo.
Esta garantía quedará nula si se han usado accesorios que no son Lorex en el Producto o en relación con el
mismo o si se hace alguna modificación o reparación al Producto en algún taller que no sea un local de servicio
autorizado por Lorex. Esta garantía no se aplica a defectos o daños resultantes del uso del producto en condiciones diferentes a las
normales (incluyendo condiciones atmosféricas o de humedad normales) o por la instalación o uso del Producto
en forma distinta a seguir estrictamente las instrucciones contenidas en el Manual del Propietario del Producto. Exclusiones de la garantía
Esta garantía no se aplica a las bombillas, LEDs y baterías suministradas con el producto o que formen parte del
mismo.
Esta garantía quedará nula si se han usado accesorios que no son Lorex en el Producto o en relación con el
mismo o si se hace alguna modificación o reparación al Producto en algún taller que no sea un local de servicio
autorizado por Lorex. Esta garantía no se aplica a defectos o daños resultantes del uso del producto en condiciones diferentes a las
normales (incluyendo condiciones atmosféricas o de humedad normales) o por la instalación o uso del Producto
en forma distinta a seguir estrictamente las instrucciones contenidas en el Manual del Propietario del Producto. Esta garantía no se aplica a defectos o daños al Producto causados por (i) uso negligente del Producto, (ii) mal
uso, abuso, negligencia, alteración, reparación o instalación incorrecta del Producto, (iii) cortocircuitos o
corrientes eléctricas transitorias, (iv) uso por el Comprador que no está de acuerdo con la instalación del
producto, (v) uso de piezas de repuesto no suplidas por Lorex (vi) inadecuado mantenimiento del Producto, o
(vii) accidente, incendio, inundación u otros accidentes naturales. Esta garantía no cubre el rendimiento o funcionalidad de ningún software de computadora incluido en el paquete
con el Producto. Esta garantía sólo cubre defectos en el material de CD-ROM, tal como roturas o defectos en el
CD-ROM que impida que sea leído por la unidad de CD-ROM de su computadora personal. Lorex no garantiza
que el software provisto con el Producto funcione sin interrupción o que de otra forma esté libre de anomalías,
errores o “bugs”. Lorex no ofrece ninguna garantiza con respecto a algún software provisto con el equipo a
menos que específicamente se establezca de otra forma en un acuerdo de licencia que acompañe a dicho
software.
Esta garantía no cubre ningún costo relativo a la remoción o reemplazo de algún Producto, CD-ROM, o software
instalado en su computadora.
Lorex se reserva el derecho de hacer cambios en el diseño o hacer adiciones o mejoras a sus productos sin
incurrir en ninguna obligación de modificar algún producto que ya haya sido fabricado.
Lorex tratará en lo posible de proporcionar actualizaciones y arreglos a su software por medio de su página en la
red.
Esta garantía no cubre ninguna alteración ni daño a algún otro software que pueda ser instalado o pueda quedar
instalado en el sistema del usuario como resultado de la instalación del software provisto.
Esta garantía es el reemplazo de otras garantías, expresas o implícitas, y Lorex no asume ni autoriza a ninguna
persona a asumir por ella ninguna obligación en relación con la venta o servicio del producto. En ningún caso
Lorex será responsable por ningún daño o perjuicio especial o consecuente resultante del uso del Producto o de
su mal funcionamiento o incapacidad de funcionar, o por cualquier demora en la atención de esta garantía
debida a causas fuera de su control. Esta garantía no se aplicará a la apariencia o artículos accesorios incluyendo, sin estar limitado a ellos,
Lorex garantiza, sólo
(el “Producto”), si se usa e instala debidamente, y – si hay lugar - el CD-ROM en el que se proporciona el
software asociado, está libre de defectos de fabricación en materiales y mano de obra, sujeto a que el Producto
sea usado en condiciones normales y que sea instalado y usado estrictamente de acuerdo con las instrucciones
contenidas.
Esta garantía será para los siguientes períodos de garantía (el “Período de Garantía”), a partir de la fecha en que
al comprador original al por menor (el “Comprador”) que este artículo
bombillas, LEDs y baterías)
a. Para devoluciones por favor contacte nuestro departamento de servicio para obtener un número de
Use siempre discreción cuando instale equipo de vigilancia por video y/o audio especialmente cuando se
percibe privacidad. Consulte acerca de las regulaciones federales, estatales y /o locales aplicables a la
instalación legal de equipos de grabación o vigilancia por video y/o audio. Puede requerirse el
consentimiento de las partes.
NUMERO GRATUITO DE SERVICIO A CLIENTES:
Norteamérica: 1-888-42-LOREX (1-888-425-6739)
Internacional: 800-42-LOREX 0 (800-425-67390)
www.lorexcctv.com
Local : 905-940-5355
b. Devuelva la unidad a: Lorex Customer Service.
ii). Si la unidad fue comprada en Canadá
autorización.
iii) Si la unidad fue adquirida en Europa y desea devolver el producto por favor visite:
www.lorexinternational.com para obtener instrucciones.
300 Alden Road, Markham, Ont. L3R 4C1
proceda en la siguiente forma:
2. i). Si la unidad fue comprada en Estados Unidos
1.
a. Para devoluciones por favor contacte nuestro departamento de servicio para obtener un número de
b. Devuelva la unidad a: Lorex Customer Service
autorización
2375 Hadley Rd, Plainfield, IN 46168
proceda en la siguiente forma:
web www.lorexcctv.com en la sección de registro de garantía. Si el Producto necesitase servicio bajo esta
garantía, el Comprador debe hacer llegar a Lorex una copia del recibo o factura de compra, con su fecha
respectiva, sin lo cual Lorex no estará obligada a cumplir con ninguna de sus obligaciones bajo esta garantía. Si
devuelve el Producto y/o el CD-ROM a Lorex, debe usted asumir el riesgo de daño o pérdida durante el envío.
Debe usar el envase original o equivalente y debe pagar el flete.
Para hacer un reclamo bajo esta garantía, proceda con los siguientes pasos. 1. Empaque el Producto en una caja robusta bien acolchada.
garantía implícita, de modo que esta limitación puede no serle de aplicación. Algunos estados no permiten la
exclusión o limitación de daños y perjuicios incidentes o consecuentes, por lo que la garantía anterior puede no
serle de aplicación. Esta garantía limitada le otorga derechos legales específicos y usted puede también tener
otros derechos que varía de un estado a otro.
Cómo obtener servicio Con el fin de obtener servicio, por favor asegúrese de registrar haber registrado su producto en nuestra pagina
El comprador puede tener otros derechos de acuerdo con las leyes federales, provinciales o estatales y cuando
toda esta garantía o parte de la misma sea prohibida por dichas leyes, será considerada nula, pero el resto de la
garantía permanecerá vigente.
Todas las garantías expresadas e implícitas están limitadas en duración al período de garantía limitada. Ninguna
garantía se aplicará después de dicho período. Algunos estados no permiten limitación a la duración de una
operación del software incluido.
datos almacenados o usados con un sistema que contenga el CD-ROM del Producto o el software que lo
acompaña. Lorex no garantiza que el software operará con ningún otro software excepto con el que se indica. Lorex no
puede ser responsable de las características de hardware o software de terceras personas que puedan afectar la
La responsabilidad de Lorex según ésta o cualquier otra garantía, implícita o explícita, está limitada a la
reparación, reemplazo o reembolso, como se establece anteriormente. Estas compensaciones son el único y
exclusivo remedio por cualquier incumplimiento de garantía. Lorex no es responsable por daños y perjuicios
directos, especiales, incidentes, o consecuentes resultantes de algún incumplimiento de garantía o bajo cualquier
otra teoría legal, incluyendo pero sin estar limitada a: pérdida de utilidades, paralización, plusvalía, daños o
reemplazo de equipos y propiedad y cualquier costo de recuperar, reprogramar o reproducir cualquier programa o
Lorex no hace ninguna de cada declaración ni garantía de ninguna clase con respecto al potencial, capacidad o
eficacia del Producto para evitar, minimizar o en alguna forma afectar a los daños o lesiones personales o a la
propiedad. Lorex no es responsable por ningún daño personal, siniestro o robo relacionado con el Producto o a su
uso para cualquier daño, sea físico o mental relacionado con el mismo. Cualquier afirmación o declaración, sea
escrita o verbal, hecha por vendedores, minoristas o distribuidores en sentido contrario no es autorizada por
Lorex y no afecta esta disposición de esta garantía.
retailers, dealers or distributors to the contrary are not authorized by Lorex, and do not affect this provision of this
Revi
sion 1.0
warranty.
effectiveness to prevent minimize, or in any way affect personal or property damage or injury. Lorex is not
responsible for any personal damage, loss or theft related to the Product or to its use for any harm, whether
physical or mental related thereto. Any and all claims or statements, whether written or verbal, by salespeople,
This warranty shall not apply to the appearance or accessory items including, but not limited to cabinets, cabinet
parts, knobs etc., and the uncrating, set up, installation or the removal and reinstallation of pro ducts after repair. Lorex does not make any claims or warranties of any kind whatsoever regarding the Product’s potential, ability or
in the performance of this warranty due to any cause beyond its control.
sale or service of the Product. In no event shall Lorex be liable for any special or consequential damages arising
from the use of the Product or arising from the malf unct i oning or non-functioning of the Product, or for any delay
alteration or damage to any other software that may be or may become resident on the users syst em as a result
of installing the software provided. This warr anty is in lieu of other warranties, express or implied, and Lorex
neither assumes nor authorizes any person to assume for it any other obligation or liability in correction with the
your computer. Lorex reserves the right to make changes in desig n or to make additions to or improvements in its products
without incurring any obligation to modify any product which has already been manufactured. Lorex will make
every effort to provide updates and fixes to its software via its website. This warranty does not cover any
with the Product. This warranty only covers defects in the CD-ROM media such as a broken or a defect i n the
CD-ROM that would prevent the CD-ROM from being read by your personal computer’s CD-ROM drive. Lorex
makes no warranty that the software provided with the Product will function without interruption or otherwise be
free of anomalies, errors or ‘Bugs’. Lorex makes no warranty with regard to any software provided with the
Product unless specifically set forth otherwise in a license agreement accompanying such software. This warranty
does not cover any costs relating to remo val or replacement of any Product, CD-ROM, or so ft ware installed on
This warranty does not apply to defects in or dama ges to the Product caused by (i) negligent use of the Product,
(ii) misuse, abuse, neglect, alteration, repair or improper installation of the Product, (iii) electrical short circuits or
transients, (iv) Purchaser usage not in accord anc e with product installation, (v) use of replacement parts not
supplied by Lorex (vi) improper Product maintenance, or (viii) accident, fire, flood or other Acts of God. This warranty does not cover the performance or functionality of any computer software included in the package
This warranty is invalidated if other than Lorex accessor ies are or have been used in or in connection with the
Product or in any modification or repair is made to the Pr oduct by other than a service depot authorized by Lorex. This warranty does not apply to defects or damages aris ing by use of the Product in other than normal (inc lu ding
normal atmospheric, moisture and humidity) conditions or by installation or use of the Product other than in strict
accordance with the instructions contained in the Product’s Owner’s Manual.
Any replacement parts furnished by Lorex in conn ect i on with this warranty shall be warranted to the Pur chaser for
a period equal to the un expired portion of Warranty Period for the Product. Warranty Exclusions
This warranty does not apply to Bulbs, LED’s and Batteries supplied with or forming part of the p roduct.
Lorex’s obligations under this warranty shall be limited to
• The repair and or replacement of the product by means of hardware and/or software (at option of Lorex);
• The replacement of any warranted parts found by Lorex to be defective in the Product or, in Lorex’s sole
discretion, the replacement of the Product found be L orex to be defective.
• If Lorex is unable to repair or replace the Product or CD-ROM, refund the then-current value of the Product.
and installed, and where applicable, the CD-ROM on which the accompanying software is provided, is free from
manufacturing defects in material and workma nship, provided the Product is used in normal conditions and is
installed and used in strict accordance with the instructio ns contained.
This warranty shall be for the following warranty periods (t he “Warranty Period”), commencing on the date the
Purchaser buys the Product at retail in an unused con dit ion. Parts and Labor: 1 year (Warranted parts do not inclu de
LOREX PRODUCT LIMITED WARRANTY Lorex warrants, to the original retail purchaser only
(the “Purchaser”), that this item (the “Product ”) if properly used
Bulbs, LED’s and Batteries)
300 Alden Road, Markham, Ont. L3R 4C1
iii) If the unit was purchased in Europe please visit:
b. Return the unit to: Lorex Service Center.
a. Please contact our customer service department to obtain a return
Always use discretion when installing video and/or audio surveillance equipment especially
when there is perceived privacy. Inquire regarding federal, state and/or local regulations
applicable to the lawful installation of video and or audio recording or surveillance. Party
consent may be required.
ii). If the unit was purchased in Canada
authorization number.
a. Please contact our customer service department to obtain a return
authorization number.
b. Return the unit to: Lorex Service Center
postage.
To claim on this warranty, proceed with the following steps. 1 Pack the Product in a well-padded sturdy carton.
2. i). If the unit was purchased in the United States
www.lorexinternational.com for return instructions.
Product require service under this warranty, the Purchaser must provide Lorex with
a copy of his/ her original, dated bill of sale; receipt or invoice, failing which Lorex
will not perform any of its obligations under this warranty. If you return the Product
and/or CD-ROM to Lorex, you must assume the risk of damage or loss during
shipment. You must use the original packaging or the equivalent, and you must pay
on-line (www.lorexcctv.com) in the warranty registration section.
states do not allow the exclusion or limitation of incidental or consequential
damages, so the above warranty may not apply to you. This limited warranty gives
you specific legal rights and you may also have other rights that vary from state to
state. Obtaining Service In order to obtain service, please make sure that you have registered your product
shall be deemed null and void, but the remainder of the warranty shall remain in
effect.
All expressed and implied warranties are limited in duration to the limited warranty
period. No warranties apply after that period. Some states do not allow limitation on
how long an implied warranty lasts, so this limitation may not apply to you. Some
that which is indicated. Lorex cannot be responsible for characteristics of third party
hardware or software which may effect the operation of the software included. The purchaser may have other rights under state, provincial, or federal laws and
where the whole or part of any item of this warranty is prohibited by such laws, it
downtime, goodwill, damage to or replacement of equipment and property and any
costs of recovering, reprogramming or reproducing any program or data stored in or
used with a system containing the Product CD-ROM or accompanying software. Lorex does not warrant that the software will operate with any other software except
Lorex’s responsibility under this, or any other warranty, implied or expressed, is
limited to repair, replacement or refund, as set forth above. These remedies are the
sole and exclusive remedies for any breach of warranty. Lorex is not responsible for
direct, special, incidental, or consequential damages resulting from any breach of
warranty or under any other legal theory including but not limited to, loss profits,
www.strategicvista.com
TOLL FREE CUSTOMER SUPPORT
Local: 905-940-5355
www.lorexcctv.com
2375 Hadley Rd, Plainfield, IN 46168
North America: 1-888-42-LOREX (1-888-425-6739)
International: 800-42-LOREX 0 (800-425-67390)
proceed as follows:
proceed as follows:
Should the
Les obligations de Lorex selon les termes de cette garantie se limitent exclusivement aux points
suivants :
• Lor ex se réserve le droit de réparer ou de remplacer, sa seule discrétion, le logiciel et/ou le
Le remplacement des pièces sous garantie que Lorex estime être défect ueuses dan s le
Si Lorex ne peut réparer ni remplacer le produit ou le disque CD -ROM , rembourser la valeur
Toutes les pièces remplacées par Lorex seront couvertes pendant la p éri od e résiduelle de la
garantie dudit produit. Exclusions de la garantie
Pour obtenir du service, veuillez vous assurer que vous avez inscrit votre produit en ligne
(www.lorexcctv.com) dans la section d'abonnement à la garantie. Cette garantie ne couvre pas
les ampoules, voyants à DEL ni les piles incluses avec le produit ou faisant partie de celui-ci.
Cette garantie deviendra nulle si des accessoires autres que ceux v endus o u distrib ués par Lor ex
sont utilisés ou ont été utilisés conjointement avec le produit ou si des modifications ou des
réparations ont été effectuées au produit par une entité autre qu'un centre de service au torisé par
Lorex. Cette garantie ne s'applique pas aux défauts ni aux dommage s surve nus suite à une uti lisation
anormale du produit (incluant des conditions atmosphériques et des taux d'hu midité an ormaux) ou
suite à une installation ou une utilisation du produit autre que celle décrite dans le guide
accompagnant le produit. Cette garantie ne s'applique pas aux défauts ni aux dommage s caus és au pro duit su ite à (i) une
utilisation insouciante du produit, (ii) mauvaise utilisation, abus, négligence, modification ou
mauvaise installation du produit, (iii) court-circuits ou transitoires électriques, (iv) tout usage de
l'acheteur qui ne correspond pas à l'installation prescrite du produit, (v) l'u ti lisation d e pièces non
fournies par Lorex, (vi) un entretien inadéquat du produit, ou (vii) tout accident, incendie, inondation
ou autres désastres naturels. Cette garantie ne couvre pas la performance ni la fonctionnalité de tout logici el informa tique inclus
avec le produit. Cette garantie ne couvre pas les défauts que pourrait contenir le suppor t optique
(disque CD-ROM) ou magnétique (disquette), tel qu'un CD-ROM brisé ou comportant un défau t qui
l'empêcherait d'être lu adéquatement par le lecteur de disque de votre ordinateur. Lorex ne garantit
pas que le logiciel fourni avec le produit fonctionnera sans interruption ni qu'il sera libre de tout
défaut, d'erreurs ou de 'bogues'. Lorex ne garantit pas le logiciel inclus à moins que c ela ne le soit
mentionné spécifiquement dans l'enten te de la licence incluse avec le prod uit. Ce tte garantie ne
couvre pas les frais se rapportant à l'enlèvement ni à la réinsertion de tout produit, logiciel,
périphérique ou disque CD-ROM ins t allé sur votre ordinateur. Lorex se réserve le droit de modifie r la conception ou d'apporter des ajouts ou des améliorations à
ses produits, sans obligation de sa part de modifier les produits déjà fabriqués. Lorex fera tout en
son pouvoir pour fournir des améliorations et des réparations à son logiciel via son site web.
Cette garantie ne couvre pas les altérations ni les dommages effectues tout autre logiciel, ni les
bogues pouvant résider de faon permanente sur le système de l'utilisateur suite l'installation du
logiciel ci-inclus.
matériel.
produit ou le disque CD-ROM ou, à sa seule discrétion, le remplacement du produit jugé
défectueux.
monétaire du produit ou du disque CD-ROM en cours au moment de l'achat.
Pièces et main-d'oeuvre : 1 année (les pièces couvertes n'inclue nt
magasin au détail.
main-d'oeuvre, pourvu que le produit soit utilisé dans des conditions normales et installé et utilisé
strictement selon les instructions inc luses dans le guide qui l'accompagne.
Cette garantie couvrira la période mentionnée ci-desso us (ci-a près désigné e comme étant la
"période de garantie"), commençant le jou r où l'acheteur se procure le produit à l'état neuf dans un
ROM qui comporte le logiciel, seront libres de tout défaut de fabrication, tant dans les pièces que la
GARANTIE LIMITÉE DES PRODUITS LOREX
Lorex garantit à l'acheteur original (ci-après désigné comme étant "l'acheteur") dans un magasin au
détail seulement
correctement et - s’il y a lieu - utilisé conformément aux instructions ci-incluses, et le disque CD-
, et que ce produit (ci-après désigné comme étant le "produit"), s'il est installé
pas les ampoules, voyants à DEL ni les
piles).
SEE HEAR PROTECT
Enhance your security with genuine Lorex Cameras, Digital Video Recorders,
Integrated Systems and Accessories. Order whatever you need at
www.lorexcctv.com or call 1-888-42-LOREX (1-888-425-6739)
Day Care
LW2602
Warehouse
CVC6998HR
Drive Way
Office
CVC6993R
Restaurant
VQ1536HR
Convenience Store
CNC1020
PROTECT EVERYTHING
THAT MATTERS
Add wired or wireless cameras to expand the
“Envelope of Protection” for your business,
your home and your family
Front Door
Nursery
Home Office
LW2002B
Backyard
SG7555
LW1010
LW2002W
LW2201
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