Lorex ECO LH100 Instruction Manual

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LOREX ECO

™

H.264 NETWORK READY

DIGITAL VIDEO SURVEILLANCE RECORDER

INSTRUCTION MANUAL

English Version 2.0

MODEL:

LH100 SERIES

www.lorexcctv.com

Thank you for purchasing the LH108 Series Digital Video Surveillance Recorder.

This manual refers to the following models:

• LH104 (4-channel)

• LH108 (8-channel)

To learn more about this product and to learn about our complete range of accessory products, please visit our website at:

www.lorexcctv.com

CAUTION

RISK OF ELECTRIC SHOCK DO NOT OPEN

CAUTION: TO REDUCE THE RICK OF ELECTRIC SHOCK DO NOT REMOVE COVER. NO USER SERVICABLE PARTS INSIDE.

REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.

The lightning flash with arrowhead symbol, within an equilateral triangle, is intended to alert the user to the presence of uninsulated "dangerous voltage" within the products ' enclosure that may be of sufficient magnitude to constitute a risk of electric shock

The exclamation point within an equilateral triangle is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the literature accompanying the appliance.

WARNING: TO PREVENT FIRE OR SHOCK HAZARD, DO NOT EXPOSE THIS UNIT TO RAIN OR MOISTURE.

CAUTION: TO PREVENT ELECTRIC SHOCK, MATCH WIDE BLADE OF THE PLUG TO THE WIDE SLOT AND FULLY INSERT.

B E F O R E Y O U S T A R T

THIS PRODUCT MAY REQUIRE PROFESSIONAL INSTALLATION

LOREX IS COMMITTED TO FULFILLING YOUR SECURITY NEEDS

• We have developed user friendly products and documentation.

Please read the Quick Start Guide and User Manual before you

install this product.

• Consumer Guides and Video Tutorials are available on our web

site at www.lorexcctv.com/support

• If you require further installation assistance, please visit

www.lorexcctv.com/installation or contact a professional

installer.

• Please refer to the “Need Help” insert for technical support and

customer care information.

• Please note that once the components of this product have been

unsealed, you cannot return this product directly to the store

without the original packaging.

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AVANT DE

A N T E S D E

COMMENCER

CE PRODUIT POURRAIT EXIGER UNE INSTALLATION PROFESSIONNELLE

LOREX S’ENGAGE À SATISFAIRE VOS BESOINS SÉCURITAIRES

• Veuillez lire le guide de démarrage rapide et le

mode d’emploi avant d’installer ce produit.

• Les guides du consommateur et les séances

de tutorat vidéo sont disponibles sur l’Internet en

visitant www.lorexcctv.com/support

• Si vous avez besoin de l’aide pour l’installation,

E M P E Z A R

ESTE PRODUCTO PUEDE EXIGIR UNA INSTALACIÓN PROFESIONAL

LOREX SE COMPROMETE A SATISFACER SUS NECESIDADES EN SEGURIDAD

• Favor de leer la guía de instalación rápida y la

guía del usuario antes de instalar este producto.

• Puede conseguir las guías del consumidor y

los cursos en enseñanza video sobre el Internet

visitando www.lorexcctv.com/support

• Si necesita ayuda para la instalación, visite

veuillez visiter www.lorexcctv.com/installation

ou contactez un spécialiste en installation

• Veuillez référer à l’insert “Need Help” pour

ob¬tenir de l’information sur le service à la cli-

entèle et le support technique

• Veuillez constater qu’une fois que les

com¬posantes de ce produit ont été retirées de

l’emballage, vous ne pourrez plus retourner ce

produit directement au magasin.

www.lorexcctv.com/installation o contacte un

especialista en instalaciones

• Favor de referir al documento “Need Help” para

obtener información acerca del servicio al cliente

y al soporte técnico

• Favor de notar que una vez que los compo-

nentes de este producto han sido removidos del

embalaje, no podrá devolver este producto di-

rectamente a la tienda

w w w . l o r e x c c t v . c o m

NEED HELP?

DO NOT RETURN THIS PRODUCT TO THE STORE

Please make sure to register your product at www.lorexcctv.com to receive product updates and information

3 EASy WAyS TO CONTACT US:

Online:



Pr od u ct S up po r t is a v ai la bl e 2 4/ 7 in c lu di ng pr od uc t

in fo r ma ti on , u se r ma n ua ls , q ui ck s ta r t up g u id es a nd FA Q’ s at w ww.lo rexcc tv.co m/sup port





To o r de r ac ce s so ri es , v is it

www .lor excct v.com

By Email:

Te ch n ic al S up p or t (f o r te ch n ic al /i ns t al la ti o n is su es )

sup port @lore xcorp .com

Cu st o me r Ca re (f or w a rr an ty an d ac ce s so ry s a le s)

cus tome rserv ice@l orexc orp.c om

Cu st o me r Fe ed b ac k

inf o@lo rexco rp.co m

By Phone:

NOR TH A MERIC A: 1- 888-4 25-67 39 (1 -888- 42-LO REX) MEX ICO: 1-80 0-514 -6739 INT ERNA TIONA L: + 800-4 25-67 39-0

(Ex amp le: Fr om the UK , d ial 00 in ste ad of +)

Te ch n ic al S up p or t (f o r te ch n ic al /i ns t al la ti o n is su es )

Pr es s o pt io n 1 f or E n gl is h, an d th en pr es s o pt io n 1

Cu st o me r Ca re (f or w a rr an ty an d ac ce s so ry s a le s)

Pr es s o pt io n 1 f or E n gl is h, an d th en pr es s o pt io ns 2 to 5

NECESITA AYUDA

VOUS AVEZ BESOIN D’AIDE?

COMUNÍQUESE PRIMERO CON NOSOTROS

NO DEVUELVA ESTE PRODUCTO A LA TIENDA

Cerciór ese de p or favor colocar su p roducto en www. lorexcc tv.com/r egistrat ion para reci bir actu alizacio nes y l a inform ación de l produc to

3 maneras sencillas de comunicarse

con nosotros:

www



En línea:

apoyo al producto disponible 24/7 incluyendo información d el producto, manuales para el usuario, guías de inici o rápido y preguntas más frecuentes en

www.lorexcctv.com/support

Para col ocar pedidos de accesorios, visite

www.lorexcctv.com

NE RETOURNEZ PAS CE PRODUIT AU MAGASIN

Veuille z veille r à enre gistrer votre produit à www. lorexcc tv.com/r egistrat ion pour rece voir des mises à jour et l’infor mation d e produi t

3 façons faciles de nous contacter:

www



CONTACTEZ-NOUS D’ABORD

En ligne:

le suppo rt des produits est disponible 24 heures sur 24, 7 jours su r 7, y compris les informations sur les produits, les guides d e l’utilisateur, les guides de démarrage rapide et les foires à questions

www.lorexcctv.com/support

Pour com mander des accessoires, visitez

www.lorexcctv.com





Por Correo Electrónico:

soporte técnico (para asuntos técnicos/la instalación)

support@lorexcorp.com O

servicio al cliente (respecto a la garantía y a la venta de acces orios)

customerservice@lorexcorp.com

Comentar ios de cliente

info@lorexcorp.com

Por Teléfono:

L’AMÉRIQUE DU NORD: 1-888-425-6739 (1-888-42-lorex) MEXICO: 1-800-514-6739 INTERNACIONAL: +800-425-6739-0

(Ejemplo: Desde el Reino Unido, marque el 00 en lugar del +)

soporte técnico (para asuntos técnicos/la instalación) oprima l a opción 1 para inglés y luego oprima la opción 1

servicio al cliente (respecto a la garantía y a la venta de accesori os) oprima la opción 1 para inglés y luego oprima las opci ones 2 A 5

sus opiniones son bienvenidas en

info@lorexcorp.com

para colocar pedidos de accesorios, visite

www.lorexcctv.com

Par Courriel:



support technique (pour les questions techniques et d’instal lation) support@lorexcorp.com

service à la clientèle (pour les questions de garantie et les v entes d’accessoires)

customerservice@lorexcorp.com

Commenta ires des clients

info@lorexcorp.com

Par Téléphone:



NORTE AMÉRICA: 1-888-425-6739 (1-888-42-lorex) MEXICO: 1-800-514-6739 INTERNATIONAL: +800-425-6739-0

(Exemple: À partir du Royaume-Uni, composez 00 au lieu de +)

support technique (pour les questions techniques et d’instal lation) appuyez sur l’option 1 pour l’anglais, et ensuite sur l’option 1

service à la clientèle (pour les questions de garantie et les v entes d’accessoires) appuyez sur l’option 1 pour l’anglais, et ensuite sur les options 2 à 5

nous serions heureux de recevoir vos commentaires à info@lorexcorp.com pour commander des accessoires, visitez

www.lorexcctv.com

Important Safeguards

In addition to the careful attention devoted to quality standards in the manufacture process of your video product, safety is a major factor in the design of every instrument. However, safety is your responsibility too. This sheet lists important information that will help to assure your enjoyment and proper use of the video product and accessory equipment. Please read them carefully before operating and using your video product.

Installation

1. Read and Follow Instructions - All the safety and operating instructions should be read before the video product is operated. Follow all operating instructions.

2. Retain Instructions - The safety and operating instructions should be retained for future reference.

3. Heed Warnings - Comply with all warnings on the video product and in the operating instructions.

4. Polarization - Do not defeat the safety purpose of the polarized or grounding-type plug.

A polarized plug has two blades with one wider than the other.

A grounding type plug has two blades and a third grounding prong.

The wide blade or the third prong are provided for your safety.

If the provided plug does not fit into your outlet, consult an electrician for replacement of the obsolete outlet

5. Power Sources - This video product should be operated only from the type of power source indicated on the marking label. If you are not sure of the type of power supply to your location, consult your video dealer or local power company. For video products intended to operate from battery power, or other sources, refer to the operating instructions.

6. Overloading - Do not overload wall outlets of extension cords as this can result in the risk of fire or electric shock. Overloaded AC outlets, extension cord s, fra yed po wer co rds, dama ged o r crac ked wi re insulation, and broken plugs are dangerous. They may result in a shock or fire hazard. Periodically examine the cord, and if its appearance indicates damage or deteriorated insulation, have it replaced by your service technician.

7. Power-Cord Protection - Power supply cords should be routed so that they are not likely to be walked on or pinched by items placed upon or against them, paying particular attention to cords at plugs, convenience receptacles, and the point where they exit from the video product.

8. Ventilation - Slots and openings in the case are provided for ventilation to ensure reliable operation of the video product and to protect it from overheating. These openings must not be blocked or covered. The openings should never be blocked by placing the video equipment on a bed, sofa, rug, or other similar surface. This video product should never be placed near or over a radiator or heat register. This video product should not be placed in a built-in installation such as a bookcase or rack unless proper ventilation is provided or the video product manufacturer’s instructions have been followed.

9. Attachments - Do not use attachments unless recommended by the video product manufacturer as they may cause a hazard.

10. Camera Extension Cables – Check the ratin g of your extension cable(s) to verify compliance with your local authority regulations prior to installation.

11. Water and Moisture - Do not use this video product near water. For example, near a bath tub, wash bowl, kitchen sink or laundry tub, in a wet basement, near a swimming pool and the like.

Caution: Maintain electrical safety. Power line operated equipment or accessories connected to this unit should bear the UL listing mark of CSA certification mark on the accessory itself and should not be modified so as to defeat the safety features. This will help avoid any potential hazard from electrical shock or fire. If in doubt, contact qualified service personnel.

12. Accessories - Do not place this video equipment on an unstable cart, stand, tripod, or table. The video equipment may fall, causing serious damage to the video product. Use this video product only with a cart, stand, tripod, bracket, or table recommended by the manufacturer or sold with the video product. Any mounting of the product should follow the manufacturer’s instructions and use a mounting accessory recommended by the manufacturer.

vii

Service

13. Servicing - Do not attempt to service this video equipment yourself as opening or removing covers may expose you to dangerous voltage or other hazards. Refer all servicing to qualified service personnel.

14. Conditions Requiring Service - Unplug this video product from the wall outlet and refer servicing to qualified service personnel under the following conditions.

A. When the power supply cord or plug is damaged.

B. If liquid has been spilled or objects have fallen into the video product.

C. If the video product has been exposed to rain or water.

D. If the video product does not operate normally by following the operating instructions. Adjust only those controls that are covered by the operating instructions. Improper adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the video product to its normal operation.

E. If the video product has been dropped or the cabinet has been damaged.

Use

19. Cleaning - Unplug the video product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners. Use a damp cloth for cleaning.

20. Product and Cart Combination - Video and cart combination should be moved with care. Quick stops, excessive force, and uneven surfaces may cause the video product and car combination to overturn.

21. Object and Liquid Entry - Never push objects for any kind into this video product through openings as they may touch dangerous voltage points or “short-out” parts that could result in a fire or electric shock. Never spill liquid of any kind on the video product.

22. Lightning - For added protection for this video product during a lightning storm, or when it is left unattended and unused for long periods of time, unplug it from the wall outlet and disconnect the antenna or cable system. This will prevent damage to the video product due to lightning and power line surges.

F. When the video product exhibits a distinct change in performance. This indicates a need for service.

15. Replacement Parts - When replacement parts are required, have the service technician verify that the replacements used have the same safety characteristics as the original parts. Use of replacements specified by the video product manufacturer can prevent fire, electric shock or other hazards.

16. Safety Check - Upon completion of any service or repairs to this video product, ask the service technician to perform safety checks recommended by the manufacturer to determine that the video product is in safe operating condition.

17. Wall or Ceiling Mounting - The cameras provided with this system should be mounted to a wall or ceiling only as instructed in this guide, using the provided mounting brackets.

18. Heat - The product should be situated away from heat sources such as radiators, heat registers, stoves, or other products (including amplifiers) that produce heat.

viii

General Precautions

FCC CLASS B NOTICE

Note

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not in-stalled and used in accordance with the instruction, may cause harmful interference to radio communications.

However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception (which can be determined by turning the equipment on and off), the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna

• Increase the separation between the equipment and receiver

• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected

• Consult the dealer or an experienced radio or television technician for assistance

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1. All warnings and instructions in this manual should be followed.

2. Remove the plug from the outlet before cleaning. Do not use liquid aer water dampened cloth for cleaning.

3. Do not use this unit in humid or wet places.

4. Keep enough space around the unit for ventilation. Slots and openings in the storage cabinet should not b

e blocked.

5. During lightning storms, or when the unit is not used for a long time, disconnect the power supply

, antenna, and cables to protect the unit from electrical surge.

osol detergents. Use a

This equipment has been certified and found to comply with the limits regulated by FCC, EMC, and LVD. Theref

ore, it is designated to provide reasonable protection against interference and will not

cause interference with other appliance usage.

However, it is imperative that the user follows this manuals guideline to avoid improper usage which may resu

In order to improve the feature functions and quality of this product, the

lt in damage to the unit, electrical shock and fire hazard injury

specifications are subject

to change without notice from time to time.

Features

• H.264 compression

• Real time recording on 8 channels @ 360 x

240 resolution

• Triplex operation: view, record, playback

simultaneously

• Video output : 2 BNC, 1 VGA

• Audio: 8 inputs 1 output (RCA)

• Security Certified Hard Drive pre-installed

• Easy control with USB mouse

• Instant viewing using Windows Mobile™ 6.0

and above touch screen smart phones

• Internet Remote Functions*: View, Search & Playback, Backup and Setup

• Email alerts with JPEG attachment

• Microsoft Windows XP

, Vista® compatible

• Free Lorex DDNS (Dynamic Domain Name System) service keeps you connected anywhere

all the time

*Requires a high speed Internet connection and router (not included)

Windows Vista is a registered trademark of Microsoft Corporation. Oth reserve the right to change models, configurations or specifications without notice or liability. Product may not be exactly as shown.

er trademarks are the property of Lorex Technology Inc. We

TABLE OF CONTENTS

Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Rear Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Mouse Control. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Remote Control. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Starting the System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Standby Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Using the Onscreen Display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Using the Sub-Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Using the Virtual Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Setting the Date and Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Daylight Savings Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Recording. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Event Recording . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Recording Audio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

Playback. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Onscreen Playback Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Managing Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Changing Your Device ID and Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Using the Main Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

SEARCH . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

File List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Backup File Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16

RECORD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Setting a Recording Schedule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Example . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17

Mask Field Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

HDD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Formatting the Hard Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Formatting the USB Flash Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

BASIC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

LANGUAGE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

DATE/TIME . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

PASSWORD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

DISPLAY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Covert Channels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20

VIDEO/AUDIO . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

ADVANCE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

ALARM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

ALARM SETUP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

EMAIL SETUP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22

INFO . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

MOTION DETECTION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

MOBILE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

SYSTEM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Upgrading Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24

PTZ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

NETWORK . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Manual DNS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

DDNS SETTINGS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26

Remote Surveillance Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Using Remote Surveillance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Logging In to Your System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Remote Surveillance Main Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29

Live Viewing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30

RECORDING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Sub-Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

PTZ Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Taking Screen Captures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Playback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Search . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Remote Backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Remote Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33

RECORD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

SCHEDULE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33

ALARM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

MOTION GRID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34

PTZ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

NETWORK . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

DDNS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

SETTINGS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Setting a Network Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

HOST INFO . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Appendix A: System Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Appendix B: Setting up Local and Remote Viewing . . . . . . . . . . . . . . . . . . 40

What do I need? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Network Setup / Remote Access Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41

Connecting to a Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

How do I find my IP and MAC addresses? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Finding Your External IP Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

How do I enable port forwarding? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Setting Up DDNS Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

xii

How do I enable DDNS on my system? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Networking Checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Appendix C: Changing Ports On Your System . . . . . . . . . . . . . . . . . . . . . . . 49

Remote Viewing (cont’d.) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Appendix D: Connecting a PTZ CAMERA . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Appendix E: Connecting Motion/Alarm Devices . . . . . . . . . . . . . . . . . . . . . 54

Appendix F: Connecting Additional External Monitors . . . . . . . . . . . . . . . 55

Appendix G: Full Connectivity Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Appendix H: Replacing the Hard Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Removing the Hard Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Replacing the Hard Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Formatting the Hard Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Appendix I: Connecting Audio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Appendix J: Converting Files to AVI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Appendix K: Playback Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Installing the Player . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Using the Player Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Appendix L: Mobile Phone Instant Viewing . . . . . . . . . . . . . . . . . . . . . . . . . 64

Enable Mobile Viewing on the System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Installing the Mobile Viewing Application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Connecting To Your Cameras . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Appendix M: Mobile Viewing On Your iPhone . . . . . . . . . . . . . . . . . . . . . . . 67

The Meye Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67

Connecting To Your DVR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Uninstalling Meye From Your iPhone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Troubleshooting (cont’d.) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

xiii

GETTING STARTED

POWER SUPPLY

INSTRUCTION MANUAL QUICKSTART GUIDE DOCUMENTATION CD

ECO DVR

USB MOUSE

ETHERNET CABLE

REMOTE CONTROL

The system comes with the following components:

HARD DRIVE SIZE, NUMBER OF CHANNELS, AND CAMERA CONFIGURATION MAY VARY BY MODEL. PLEASE REFER TO YOUR PACKAGE FOR SPECIFIC DETAILS.

CHECK YOUR PACKAGE TO CONFIRM THAT YOU HAVE RECEIVED THE COMPLETE SYSTEM, INCLUDING ALL COMPONENTS SHOWN ABOVE.

FRONT PANEL

3 4 5 7

1. Power: Press to power the system ON/OFF.

2. IR Sensor:

3. LED Indicators: Shows s

4. Channel/Numbers/Playback: models) to view the selected channel in full-screen; press buttons 1~0 to input passwords and user IDs; during playback, press the following:

• 6/

: Increase reverse playback speed 1X, 2X, 4X

• 7/

 : Press to freeze playback to one frame, then press again to advance frame-by-frame

: Press to start playback

• 8/

: Press to slow playback speed by 1/2, 1/4, 1/8

• 9/

• 0/

: Press to increase forward playback speed 1X, 2X, 4X

IR receiver for the remote control.

tatus of HDD, recording, alarm, network, and power.

Press buttons 1~4 (4-channel models) or 1~8 (8-channel

5. MENU/EXIT: Pr

6. Navigation/OK: Pres

• OK/PTZ:

buttons to control the connected PTZ camera (not included)

S: Press to move cursor up; in PTZ mode, press to pan camera up

•

T: Press to move cursor down; in PTZ mode, press to pan camera down W: Press to move cursor left; in PTZ mode, press to pan camera left

•

X: Press to move cursor right; in PTZ mode, press to pan camera right

•

7. USB: Connect connect a USB mouse to the bottom port.

ess to open/close the main menu.

s the Navigation buttons to perform the following:

In menus, press to confirm selections; in PTZ mode, press to change the navigation

a USB flash drive to the top port for data backup and firmware upgrades;

REAR PANEL

1 2

VIDEO OUT

12123456778

1234567

DC +19V

ALM IN

VIDEO IN

VGARJ45

AUDIO OUT

AUDIO IN

1. Video Out: Connect up to two external BNC monitors (not included).

2. Video In: Connect

3. Audio In: RC

4. Exhaust fan: Do not bl

up to eight BNC cameras.

A input for up to eight audio enabled cameras (not included).

ock to allow for proper ventilation.

5. DC: Port for 19V DC 3.42 A power adapter (included).

6. Alarm block: Connection bl

7. LAN/RJ45: Netw

orking port for a 10/100 Base-T RJ-45 network cable (included).

8. VGA Output: Connect an

9. Audio Ou

t: RCA output for external speakers or other audio devices (not included).

ock for external alarm/motion devices (not included).

external VGA monitor (not included).

MOUSE CONTROL

Figure 1.0 Connect a USB mouse to the bottom USB port on the front panel

Figure 1.1 Mouse button operation

The mouse is the primary input device for navigating system menus.

NOTE: Unless otherwise noted, all system functions described in this manual are achieved through mouse input.

To use a mouse with the system:

1. Connect a USB mouse to th

NOTE: Only the connect a USB flash drive to the bottom USB port on the rear panel.

top

USB port on the front panel is designed for data backup to a USB flash drive. Do not

e USB MOUSE port on front panel of the system.

2. Use the mouse buttons to perform the following:

• Left-Button: Click t

o select a menu option; d u r i n g l i v e v i e w i n g i n s p lit-screen, double-click on a channel to view the selected channel in full-screen.; double-click the channel again to return to split-screen view

• Right-Button: Click to open the Sub-Menu (see “Using the Sub-Menu” on page 8.)

3. Scroll-Wheel: No

function.

REMOTE CONTROL

Figure 2.0 Remote Control

*Audio capable cameras (not included) are required for audio record ing and listen-in aud io functionality.

TIP: When using the remote control to enter password and camera titles, select the field using the navigation buttons, press ENTER, and then press the number buttons.

The remote control is the secondary input device for navigating the system’s interface.

To use the remote control:

1. STANDBY: Press to turn standby mode ON/OFF.

Setup menu, press to open the user password login screen.

Number/Channel buttons: While in menus,

press buttons 0~9 to enter values; during live viewing, press to view channels in full-screen.

4. : Press to switch between quad and

split-screen displays.

5. MENU: Open

PTZ: Press to open the PTZ control window.

EXIT: Close menu windows. Navigation/OK:

• S/CH+: Move cursor in menus up; Channel Up.

• X/FWD: Move cursor in menus right; during playback, increase forward playback speed (5X, 15X, 60X).

• W/ playback, increase reverse playback speed (5X, 15X, 60X)

• T/

• OK: In menus, press to confirm selections; during playback and preview, press to view system information

s the main menu.

REW: Move cursor in menus left; during

CH-: Move cursor in menus down; Channel down.

9. +/ - : In menus, press to adjust values.

10. RECORD: Pres

11. STOP: Pr

12. EXTRA: Open

13.

ess to stop manual recording.

the system menu.

Playback controls:

• : Increase reverse playback speed 1X, 2X, 4X

• : Press to start playback

: Press to increase forward playback speed 1X, 2X, 4X

• 

: Press to slow playback speed by 1/2, 1/4, 1/8

• 

Press to freeze playback to one frame, then p

•  :

14. AUDIO: Press to open the Audio recording menu.*

15. MUTE: Pre

ss to mute listen-in audio on the system.*

s to start manual recording.

ress again to advance frame-by-frame

STARTING THE SYSTEM

Figure 3.0 Initial startup screens

ATTENTION: By default, passwords are disabled on the system. You do not need to enter a

password when accessing any system menus. However, for security purposes, it is highly recommended to enable passwords on the system using the Password Menu.

For details, see

“Managing Passwords” on page 13.

Figure 3.1 Password menu

To power the system ON/OFF:

• Connect the power cable to the DC 19V port on the rear panel.

At startup, the system performs a basic system check and runs an initial loading sequence.* After a few moments, the system loads a live display view.

Standby Mode

The system can also be put into Standby Mode. Power will remain to the system but will not be recording.

To start/stop Standby mode:

1. Press and hold the POWER butt closes. The system enters standby mode.

2. Press and hold the POWER button on the fr beeps. The system will begin powering up.

on on the fr

ont panel or remote control until the prompt

ont panel or remote control until the system

Password

USING THE ONSCREEN DISPLAY

Figure 4.0 Live viewing with onscreen display

Use the system’s graphical onscreen display to navigate menus and configure options and settings.

1. Date & Time: Displa

ys the date and time on the system; OW—Overwrite will also appear in

this display if the function is enabled.

2. Channel Title: Displays the customizable name for the channel.

3. Record Status: Displays the current recording status of the system: R=recording, C=continuous (normal recording); M=motion recording; A=alarm recording.

4. Channel number: Displays

channel number.

Using the Onscreen Display

Figure 4.1 Sub-Menu

Using the Sub-Menu

Mouse Only

When using the mouse, use the Sub-Menu to access several system options, including the Main Menu and PTZ control.

To open the Sub-Menu:

1. Right-click anywhere onscreen. The Sub-Menu opens.

2. Select one of the following options:

• MAIN MENU:

Opens the main

system menu

• KEYLOCK: Locks buttons on the front panel

• CHN SWITCH: Select type of split-screen display

• VIDEO SEARCH: Open the Search Menu to view recorded video

• PTZ: Opens the PTZ control menu*

• MUTE: Mute listen-in audio on the system**

• MANUAL REC: Start manual recording

• STOP REC: Stop manual recording

3. To close the Sub-Menu, click anywhere onscreen.

*PTZ cameras are not included with the system. **Audio capable cameras (not included) are required for audio recording.

Using the Onscreen Display

Figure 4.2 Virtual Keyboard—numerals

Figure 4.3 Virtual Keyboard—alphabet

Using the Virtual Keyboard

Mouse Only

When using the mouse, you can input certain values using the onscreen virtual keyboard. You will need to use the Virtual Keyboard when entering

To use the Virtual Keyboard:

your User ID and Password.

1. Click on an option or field, such as the User ID

assword fields. The Virtual Keyboard

and P

opens.

2. Click 0~9 to

3. Click 123 to

enter the desired digit.

switch between numerals, upper and lowercase letters, and other characters

(only for certain options).

4. Click to Backspace/Delete.

NOTE: The buttons will turn from orange to white when you select the button with the mouse cursor.

5. Click to enter/confirm and close the Virtual Keyboard.

SETTING THE DATE AND TIME

Figure 5.0 Click DATE/TIME from the Setup Menu

Figure 5.1 Configure date & time options

Figure 5.2 Configure DST settings

It is highly recommended to immediately set the date and time when first setting up your system.

To set the date and time:

1. Right-click anywhere on the screen to open the Sub-Menu and sel opens.

2. From the Main Menu, click

opens.

3. Click DATE/TIME and configure the following options:

• DATE: En

• DATE FORMAT: Select DD/MM/YYYY, MM/DD/YYYY,

or YYYY/MM/DD

• TIME: Enter the time

• TIME FORMAT: Use the drop-down menu and select

12HOURS or 24HOURS

• DST: Use the drop-down menu to select ON/OFF to

enable/disable Daylight Savings Time

4. Click MODIFY confirmation window.

5. Click APPLY. The new dat

ter the day, month, and year

DATE AND TIME. Click CLOSE in the

ect MAIN MENU. The Main Menu

BASIC. The Setup menu

e and time are saved.

Daylight Savings Time

To set daylight savings time:

1. Under DST, select ON. DST options appear

2. Under DST MODE select one of the following:

• CUSTOM: Set cus

(go to step 4)

• DEFAULT: The Default setting will apply DST from the

second Sunday of March to the second Sunday in November (go to step 3)

3. If using the DEFAULT, click APPLY.

4. If setting a CUSTOM DST, use the drop-down menus to sele

ct a week and month for the start and end times.

5. Click APPLY. Click CLOS

6. Click EXIT in each

tomized start and end times for DST

E in the confirmation window.

menu until all windows are closed.

RECORDING

R.C

R.M

R.A

ATTENTION: Audio capable cameras (not included) or self-powered microphones are

required in order to record audio on the system. The SG7550A (not included) is an audio-capable BNC camera. Visit www.lorexcctv.com for more details.

Audio capable camera

Video

(BNC)

Audio

(RCA)

Figure 6.0 Connecting an audio capable camera

*8-channel model shown

By default, the system is set to immediately record video from connected cameras in Continuous Recording Mode.

• Recording—Continuous: Normal, continuous r

ecording

You can set the system to stop recording once the hard drive is full, or to continually record by overwriting previously reco

rded data. For more details, see “HDD” on page 18.

Event Recording

The system also includes two modes of event recording:

• Record

ing—Motion: The system records when motion is detected by the camera

• Recording—Alarm: The system records when an alarm or sensor is triggered

For details on Motion Detection see “MOTION DETECTION” on page 23. For details on Alarm recording, see “ALARM” on page 21.

Recording Audio

The system can also record audio for each channel (

respective model

4 or 8 audio channels depending on your

To enable audio recording:

1. Connect the BNC video cable from the camera to one of the

BNC ports on the rear panel of the system. For example, connect the camera to BNC port 1.

Connect the RCA audio cable from the camera

2. to the

corresponding audio channel. Following the example in step 1, you would connect the cable to audio port 1.

3. Open the Main Menu and click REC

4. Under AUDIO, select ENABLE.

5. Click APPLY.

6. Click EXIT in all closed.

ORD.

menus until all windows are

PLAYBACK

  |





Figure 7.0 Select VIDEO SEARCH

Figure 7.1 Search menu

Figure 7.3 Playback with onscreen controls (mouse)

Month Grid

Hour Grid

Figure 7.2 Setup menu

ATTENTION: Only single channel full-screen playback is

available on 8-channel models; 4-channel models have full-screen and quad-screen playback.

View recorded video on the system through the Search Menu.

To begin playback:

1. Right-click anywhere onscreen and select VIDEO

SEARCH. The Search Menu opens.

NOTE: When you first open the Search Menu, it displays the

current month and date.

2. Click PLAY to playback the last minute of recorded video (Quick Search).

3. Under CHN select a sp

4. Under DATE, enter a date using the Virtual Ke (mouse only).

5. Click SEARCH. Rec appear in red (alarm events—includes both alarm and motion events) and green (normal recording).

6. Click a date in the Month Grid t

7. Click a time bl

ock in the Hour Grid to view the video.

Playback begins.

cific channel or select ALL.

yboard

orded events on the system

o search for video files.

8. Move the mouse slightly to display the onscreen

ont

rols. You can also use the playback

playback c control buttons on the remote control or front panel of the system.

For more information on using the Search Menu, see “SEARCH” on page 15.

Onscreen Playback Controls

To use the onscreen playback controls:

1. Click the VCR-like controls to play, pause, fast forwar

d, rewind, and slow down playback.

2. Drag the slider to adjust the volume (audio capable ca

mera required, not included). Select the box to

mute the audio.

3. Click X to

quit playback and return to the Search

menu.

MANAGING PASSWORDS

ATTENTION: By default, passwords are disabled on the system. You will not need a password to log in

or access menus. You will not need a password to access your system using the browser-based remote software.

Figure 8.0 Password menu

When you first startup your system, you are technically logged in as the ADMIN under Device ID

000000. The system employs two user authorities connected to a

follows:

• ADMIN—administrator: Has full control of the system, and can change both administrator and user

passwords and enable/disable password checking

• USER—normal user: only has access to live viewing, search, playback, and other limited authorities

For security reasons, it is highly recommended to enable passwords on your system. If you enable

and

passwords, you must select a 6-digit USER password

a 6-digit ADMIN password.

Changing Your Device ID and Password

You can change the Device ID and password of the ADMIN and the USER from the Password/Security menu.

To open the Password/security menu:

1. Right-click anywhere onscreen to open the Sub-Menu and sel

2. Click BASIC. The Basic

3. Click PASSWORD. The Pa menu opens.

To change your Device ID and Password:

ect MAIN MENU.

Setup Menu opens.

ssword/Security

Device ID

. The authorities are as

1. Click the field beside DEVICE ID 6-digit numerical Device ID using the Virtual Keyboard (mouse only). For example, change the ID to

2. Under PASSWORD, sele

3. Click the field beside USER PAS Virtual Keyboard (mouse only). Re-enter the password in the corresponding field.

4. Click the field beside ADMIN PASSWORD to ent Virtual Keyboard (mouse only). Re-enter the password in the corresponding field.

NOTE: The USER and ADMIN passwords must not be the same.

5. Click APPLY to save your changes. Click CLOSE in the confirmation window.

6. Click EXIT in each

Use your new password to log in to the system and access system menus. You can also use the

and ADMIN passwords to access your system using the browser-based remote software.

USER

If desired, you can create a For more details, see “Setting a Network Password” on page 37.

000010

ct ENABLE.

menu until all windows are closed.

Network password

and enter a

SWORD to enter a 6-digit numerical password using the

er a 6-digit numerical password using the

from the Settings menu in the Remote Software.

Using the Main Menu

Figure 9.0 Main Menu

1 2

4 5 6

USING THE MAIN MENU

To open the Main Menu:

• Right-click anywhere onscreen to open the Sub-Menu and select MAIN MENU (mouse only),

or pr

ess the MENU/EXIT button on the remote control or front panel of the system.

NOTE: If passwords are enabled on the system, you need to select your Device ID and enter the 6-digit numerical password to open the Main Menu.

1. SEARCH: Search for recorded video and log files on the system.

2. RECORD: enable/disable audio recording.*

3. HDD: Display hard

4. BASIC: Open the Device IDs and passwords, and configure audio and video settings.

5. ADVANCE: Opens the A alarm, PTZ, mobile, and network settings.

6. EXIT: Closes the Main

7. Displays information about the contents of the select

*Audio capable cameras (not included) are required for audio recording on the system.

Configure recording parameters (quality, resolution), set record modes, and

drive status and format the internal hard drive of the system.

Basic Setup Menu, which lets you set the system language, date and time,

dvanced Setup Menu, which lets you view system info, configure

Menu.

ed Main Menu icon.

Figure 10.0 Search menu

Figure 10.1 Month and Hour grids

Month Grid

Hour Grid

Figure 10.2 File list menu

Search and playback recorded video on your system.

remote control or front panel to control playback.

NOTE:

“Playback” on page 12.

For details on Playback, see

File List

Use the File List sub-menu to see a detailed list of all the recorded video on your system.

To open the File List:

NOTE: When you first open the Search menu, it will display the current month and date.

To perform a Quick Search:

1. Open the Search menu and click PLAY. The last

minute of recorded playback begins.

To perform a Date & Time search:

1. Under CHN, select indi

vidual channels or

select ALL.

2. Under DATE, click the field and enter the desi

red date using the Virtual Keyboard and then click SEARCH. The system searches for data.

3. Under RECORD STATE, the system shows rec

orded events in a Month Grid and a Time Grid. The selected day of the month will be outlined in red. Green=normal recording; Red=alarm recording (includes both alarm and motion events).

4. Click a date in the month grid to view orded video files for that selected date

rec in the hour grid.

1. From the Search Menu, click SEARCH to ch the system for recorded video.

sear

2. Click FILE LIST at the bott

om of the menu.

The File List menu opens.

To use the File List:

1. Under TYPE, select NORMAL to

view only normal recordings, ALARM, to view alarm recordings (includes alarm and motion detection), or ALL to view all video on the your system.

2. Use the buttons on the side panel to navigate

the file list:

• FIRST: Jump to the first page of the list

• PRE: Turn to the previous page

• NEXT: T

• LAST: Jump to the last page of the list

• ALL: Select all files

urn to the next page

5. During playback, use the onscreen ntrols or the playback buttons on the

• OTHER: Cl

• BACKUP: Aft begin copying the data to a USB flash drive (not included); For details, see “Backup” on page 16.

ear all files

er selecting a file(s), click to

3. Click any file to begin playback.

Using the Main Menu

Figure 10.3 Select files and click BACKUP

Figure 11.0 Record menu

Backup

Use the File List sub-menu to find recorded video on your system and copy it to a USB flash drive (not included).

NOTE: The system is compatible with most major brands of USB flash drives, with capacities from 256 MB to 4 GB.

To backup recorded data:

1. Connect a blank USB flash drive to the top US

B port on the front panel of the system.

2. Open the Search menu and search for rec

orded data on the system.

3. Click FILE LIST.

4. Select the files you want to backup and click

the "BAK" box next to the file name (see figure 0.0). Select multiple files if desired. Click ALL to select all files; click

OTHER to deselect all files.

NOTE: The size of each file is shown in the File

List menu. Use this to help you find a USB flash drive large enough to hold all the files you wish to backup.

5. Click BACKUP from the side-panel to immediately begin copying the files to the USB flash drive.

NOTE: Backup progress appears in the status window. during backup.

DO NOT

6. If backup is successful, click CLOSE in the confirmation window and then remove the USB flash drive.

NOTE: If there is not enough space on the USB flash drive, the system will display the following: "Space is not enough."

remove the USB flash drive

RECORD

Configure record parameters, enable/disable audio.

NOTE: Audio capable cameras (not included) are required for audio recording.

To configure recording options:

1. Under CHANNEL, use the drop-down menus and select ON/ disable recording from the selected channel.

2. Under QUALITY, select HIGHEST, HIG NORMAL.

3. Under AUDIO, select ENABLE or DISA If audio recording is enabled, the system will record audio from connected audio capable cameras (not included).

4. Under REC. MODE, select POWER UP or

TIME

R RECORD. If you select POWER UP,

the system will record continuously (Normal Recording) when the system is powered on. If you select TIMER RECORD, you have to set a recording schedule on the system. See “Setting a Recording Schedule” on page 17.

OFF to enable/

H, or

BLE.

Backup File Data

The system will create a folder on the USB flash drive named

saved as .264 files.

RecordFile

. The files are

Using the Main Menu

Figure 11.1 Recording Schedule

Figure 11.2 Customized recording schedule

5. Under REC. SIZE, select 15MIN, 30MIN,

45MIN, or 60MIN.

NOTE: R ecord Size se ts the file size for recorded

video files on the system. Instead of recording data as one large file, the system will divide the data into blocks of 15, 30, 45, or 60 minutes. This makes the recorded data easier to search.

6. Click APPLY. Click CLOSE in the confirmation window.

7. Click EXIT in ev

ery menu until all windows

are closed.

Setting a Recording Schedule

By default, the system is set to record continuously. You can program the system to record according to a customized recording schedule.

The Schedule Grid shows the days of the week and hours 0~23. (Red), General (Normal) Recording (Green), or No Recording (Blue) to each time block of each day.

To set a recording schedule:

You can set Alarm Recording

7. Click SAVE.

8. Click EXIT in each

menu until all

windows

are closed.

Example

You want your system to record continuously on all channels from 9 AM to 5 PM Monday to Friday. You also want Alarm/Motion recording from 5 PM to 9 AM. You do not want the system to record Saturday or Sunday.

NOTE: By default, the system is set to record continuously 24 hours a day, 7 days a week.

To set the recording schedule:

1. Open the Schedule menu.

2. Under CHANNEL, select ALL.

3. Click the bl

ue NO R

the grid. A checkmark will appear in the block.

4. Under SUN, click blocks 00~23. The ocks will turn blue.

5. Under FROM, select SUN. Under T

SAT, and then click COPY.

6. Click the red ALARM block bel

7. Under MON, click blocks 00~8 and

18~23. The blocks will turn red.

8. Under FROM, select MON. Under TO

TUE, and then click COPY. Repeat for Wednesday, Thursday, and Friday. Your completed schedule should the same as the schedule in figure 11.2.

ECORD block below

O select

ow the grid.

blocks

select

1. Open the Main Menu and click REC

2. Under REC. MODE, select TIMER RECORD.

3. Click SCHEDULE. The Schedule opens.

4. Under CHANNEL, select specific channels or sel

ect ALL.

5. Below the grid, click either ALARM (red) GENERAL (Green), or NO RECORD (Blue) and then click a time block on the desired day.

6. Use the FROM/TO drop-do copy the schedule of one day to another. For example, if you want your schedule for Monday to be the same on Wednesday: under FROM select MON, under TO select WED, and then click COPY.

ORD.

wn menus to

9. Click SAVE. Click CL

OSE in

the

confirmation window.

10. Click EXIT in all me

nus until all windows

are closed.

Using the Main Menu

Figure 11.3 Mask Field menu

Figure 11.4 Mask Field menu

Figure 12.0 HDD menu

Mask Field Setup

The Mask Field lets you block a specific portion of a channel you do not want recorded or shown on the display screen. This can be useful if you need to conceal a sensitive area being captured by the installed camera.

To use the mask field:

1. From the Record menu, click MASK SETUP. The Mask Field menu opens.

2. Choose a channel you wish to apply the Mask Fiel (8-channel models only). Select ON from the SWITCH drop-down menu.

3. Click SETUP. The Mask and the select channel is shown in full-screen.

4. Using the mouse, click and drag the curs A single click will produce a small black square.

d. Click NEXT PAGE if necessary

Menu disappears

or over the area you want to conceal.

FIELD

HDD

Displays essential information

about the system’s internal hard drive, and lets you format the internal HDD and external USB flash drive (not included).

The HDD menu displays the following:

• HDD STATUS: The syst "OK" for normal operation

• SIZE: The size (in gigabytes) of the internal hard disk drive

• The size of your system’s internal hard drive will vary by model

• FREE SPACE: The space (in gigabytes) remaining on the system’s internal HDD

• AVAILABLE TIME: The recording time (in hours) remaining on the HDD based on your current record settings

• OVERWRITE: Select ENABLE or DISABLE. If Overwrite is record over the oldest video data once the HDD is full. If Overwrite is system will stop recording once the HDD is full and the "FULL" LED on the front panel of the system will light up

enabled

em will display

, the system will

disabled

, the

5. Right-click anywhere on the screen to re

turn to the Mask Field menu.

6. Click APPLY. Click CLOSE in the c

onfirmation window.

7. Click EXIT in all menus until all are closed.

windows

Using the Main Menu

ATTENTION: Formatting the HDD will

erases

all

video data. This step

cannot

undone.

Figure 12.1 Formatting warning

Figure 12.2 Formatting warning

Formatting the Hard Drive

To format the internal HDD:

1. Open the Main Menu and click HDD.

2. From the HDD menu, click HDD FORMAT.

From the Warning prompt, click SURE. The

3. tem will begin formatting the hard

sys drive. This may take several moments depending on the size of the HDD.

4. Once formatting is complete, click CLOSE

in the confirmation window will automatically restart and load to the default live viewing display.

5. Open the Main Menu and click HDD to

check the

NOTE: You will notice that the size of the HDD and the free space are not the same. The system uses a portion of the disk space for the operating system and initialization. This is common in all security DVRs as well as common PC hard drives.

status of the hard drive.

. The system

Formatting the USB Flash Drive

Use a USB flash drive to backup recorded video and upgrade the system’s firmware. You should always format the USB flash drive you intend to use with the system.

NOTE: Not formatting the USB flash drive may result in improper functionality.

To format the USB flash drive:

1. Connect a USB flash drive to the top USB port on the fr

2. Open the Main Menu and click HDD.

3. Click USB FORMAT.

4. From the Warning prompt, click SURE. The

tem will begin formatting the USB flash

sys drive. This may take several moments depending on the size of the USB flash drive.

DO NOT

while formatting is taking place.

5. When formatting is complete, click CLOSE

the confirmation window. It is now safe

in to remove the USB flash drive from the system.

ont panel of the system.

remove the USB flash drive

Using the Main Menu

Figure 13.0 Basic Setup menu

Figure 13.1 Language menu

BASIC

Set the system language, date and time, passwords, and configure audio and display options.

The Basic Setup menu contains the following sub-menus: Language, Date/Time, Password, Display, and Video/Audio.

LANGUAGE

DISPLAY

Use the Display Setup menu to customize channel titles, show/hide the date and time in live viewing and playback, and enable/disable covert channels.

To customize Display settings:

1. Configure the following options:

• NAME: Click any of the fields and enter a ne

w title for the selected channel using

the Virtual Keyboard (mouse only)

• POSITION: Reposition the channel title; select TOPLEFT, BOTTOMLEFT, TOPRIGHT, BOTTOMRIGHT, or OFF. If

OFF

, the title will not be displayed for the

selected channel

• COLOR: Adjust CHROMTICITY,

LUMINOSITY, CONTRAST, and SATURATION for the selected channel

• PREVIEW TIME: Select ON/OFF to show/ hide the date and time during live viewing

• RECORD TIME: Select ON/OFF to show/ hide the date and time during playback

To change the system language:

1. From the drop-down menu select ENGLISH, or Chin

2. Click APPLY. Click CLOSE in the c

onfirmation window.

3. Click EXIT to close the

ese.

menu.

DATE/TIME

For details on setting the date and time, see “Setting the Date and Time” on page 10.

PASSWORD

For details on setting Device IDs and passwords, see “Managing Passwords” on page 13.

2. Click NEXT PAGE to for the remaining channels (8-channel models only).

3. Click APPLY to CLOSE in the confirmation window.

change the settings

save your settings. Click

Covert Channels

Covert channels can be very useful if your display monitor is in public view. A covert channel will appear black on the display to give the impression that no cameras are connected and the system is not recording.

To enable/disable covert channels:

1. Choose a channel you wish to conceal. For

ample, channel 3. Under COVERT, select

ex OFF.

2. Click APPLY. Channel 3 wi Click CLOSE in the confirmation window.

3. Click EXIT in all are closed.

menus until al windows

ll turn black.

Using the Main Menu

Figure 13.2 Video/Audio menu

Figure 14.0 Video/Audio menu

Figure 15.0 Video/Audio menu

VIDEO/AUDIO

Use the Video/Audio menu to set the resolution and camera system on the system.

To configure video options:

1. Under VGA RESOLUTION, select 800x or 1024x768.

2. Under CAMERA SYSTEM, select NTSC or PAL.

3. Click APPLY. Click CLOS confirmation window.

4. Click EXIT in all are closed.

To configure audio options:

1. From the Video/Audio menu, click

VOLU

ME SETUP.

view appears.

2. Click any channel and adjust the slider to increase/decr audio.

3. Click X to r

4. Click APPLY. Click CLOS confirmation window.

5. Click EXIT in all are closed.

menus until all windows

A split-screen display

ease the volume for listen-in

eturn to the Video/Audio menu.

menus until all windows

E in the

600

ADVANCE

Use the Advanced Setup menu to configure alarm settings, motion detection, mobile surveillance, PTZ settings and network settings.

The Advanced Setup menu contains the following sub-menus: Alar Mobile, System, PTZ, and Network.

ALARM

Use the Alarm menu to configure alarm and email settings.

NOTE: External alarm devices must be connected to the alarm block on the rear panel of the system in order to use the I/O (input/ output) alarms of the system.

m, Info, MD,

To configure alarm settings:

1. Under I/O CHANNEL, select NO (Normal Open), NC (Normal Closed), NEXT PAGE to view additional channels (8-channel models only).

2. Apply loss alarms to the following:

or OFF. Click

Using the Main Menu

Figure 15.1 Email Setup menu

Figure 16.0 System Information

• HDD LOSS: the alarm will sound if the internal HDD is damaged

• HDD SPACE: the alarm will sound when the HDD is full (overwrite must be disabled)

• VIDEO LOSS: the alarm will sound when a camera is disconnected

3. Under ALARM MANAGE, configure the following:

• OUTPUT: Set the output time (in seconds)

the spot monitor from 0s, 10s, 20s, 40s,

or 60s

• BUZZER: Set the time (in seconds) for the

buzzer when an alarm is triggered—0s,

10s, 20s, 40s, or 60s

NOTE: Set the buzzer to 0s if you want to disable

the alarm during motion detection

• POST REC: Set the time (in seconds) for

the system to record after a triggered alarm—0s, 10s, 20s, 40s, or 60s

4. Click APPLY. Click CLOSE in the

onfirmation window.

3. Under SMTP PORT, enter the SMTP port of your email server.

4. Under SMTP, enter the SMTP addr

ess of

your email server. For example,

smtp.connection.ca

5. Under SEND EMAIL, enter the sender email addres

6. Under SEND PW, enter the password of you

r email server.

7. Under RECV EMAIL, enter the email addres

s that will receive the email

notification.

8. Click APPLY. Click CLOS

E in the

confirmation window.

9. Click EXIT in all

menus until all windows

are closed.

INFO

View system information, including the IP address, MAC address, and HDD capacity of the system.

ALARM SETUP

Click ALARM SETUP and select ON/OFF to apply an external alarm trigger to a channel.

EMAIL SETUP

The system can send an email notification with a JPEG snapshot for triggered events on the system.

To setup email notification:

To view system information:

1. From the Advanced Setup menu, click

INFO. or

1. From Live viewing, press the OK button on

e front panel of the system.

2. View the system’s IP address, MAC addres

s, Disk Capacity, Video Signal Type, Net Client Port, and Web Server Port. Click OK to close the menu.

1. Under EMAIL, select ON.

2. Under SSL, select OFF.

NOTE: SSL deals with encryption. Only advanced users should enable this option.

Using the Main Menu

Figure 17.0 System Information

Figure 17.1 Motion Grid

Figure 18.0 Mobile menu

MOTION DETECTION

Configure motion detection for each channel.

To configure motion detection:

1. Under STATUS, select ON to en detection for the desired channel. Click NEXT PAGE for additional channels (8-channel models only).

2. Under SENSITIVITY, select 1, 2, 3, or 4. The higher the number, the more sensitiv motion detection.

3. Under MD SETUP, click SETUP. The re motion grid appears over the selected channel in full screen.

4. Click the blocks in the grid to enable/ disable detection

disabled

NOTE: You can click and drag the mouse cursor when selecting/deselecting the blocks.

motion detection. Red=motion

enabled

; Clear=motion detection

able motion

e the

MOBILE

Send alerts to your Windows Mobile enabled touch-screen smart phone (Windows Mobile

6.0 or greater is required).

NOTE: Currently, mobile viewing is supported by

only

Windows Mobile

To configure mobile notification settings:

1. Under MOBILE NETWORK, select 3G,

2.75G, or 2.5

NOTE: Contact your cellular provider if you are

unsure about the network of your cellular phone.

2. Under MOBILE PORT, enter your mobile port number (by default, 100).

3. Click APPLY. Click CLOSE in confirmation window.

4. Click EXIT in all me are closed.

For complete details on setting up mobile viewing on

your Windows Mobile phone, please see “Appendix L: Mobile Phone Instant Viewing” on page 64.

the

nus until all windows

5. Right-click anywhere on the screen to return to the Motion Detection menu.

6. Click APPLY. Click CLOS confirmation window.

7. Click EXIT in all

menus until all windows

are closed.

NOTE: You can disable the buzzer in the Alarm menu. See “ALARM” on page 21.

E in the

Using the Main Menu

Figure 19.0 System menu

Figure 19.1 Firmware upgrade progress

SYSTEM

Use the System menu to update system firmware and set an automatic system reset schedule.

To enable auto-reset:

1. Under AUTO RESET, select ON. The Settings opti

2. Under SETTINGS, select EVERY DAY,

EVERY WEEK

drop-down menu appears.

3. Select the date for auto-reset from the drop-do

4. Enter the time for auto-reset using the Virtual Ke

5. Click APPLY. Click CLOSE in the c

onfirmation window

on appears.

, or EVERY MONTH. The date

wn menu.

yboard (mouse only).

Upgrading Firmware

Your system will periodically need firmware updates to ensure optimal performance. Visit

www.lorexcctv.com to check if upgrades are

available for your system.

To upgrade firmware:

1. Download the latest firmware update for your system from www.lorexcctv.com

2. Copy the firmware file to an empty USB flash driv in a folder.

3. Connect the USB flash drive to the top USB port on the fr

4. Open the System Menu (Main Menu

5. Click FIRMWARE UPDATE. Th will scan the USB flash drive and begin updating the firmware. Do not remove the USB flash drive while the upgrade is taking place.

e. The firmware file should not be

ont panel of your system.

>Advance>System).

e system

To restore factory settings:

1. Click FACTORY DEFAULT. This will r the system to the original factory settings.

2. Click SURE in the

NOTE: Recorded video on the HDD will not be erased.

prompt.

To restart the machine (soft-reset):

1. Click RESTART.

Click SURE in the prompt. The sys perform a soft-reset and load to a live split-screen view.

estore

tem will

6. Click CLOSE in th

e confirmation window. In the system prompt, click SURE. The system will restart.

Using the Main Menu

Figure 20.0 PTZ Setup menu

Figure 21.0 Network menu (DHCP default)

Figure 21.1 PPPoE setup

PTZ

Use the PTZ Setup menu to configure settings for a connected PTZ camera (not included).

NOTE: Consult the instruction manual of your PTZ camera for complete information about your camera, including protocol and baud rate.

To configure a PTZ camera:

1. Connect a PTZ camera to the BNC and 485A

(TX, +) and 485B (RX, -) ports and power outlet. For more details on connecting a PTZ camera, see “Appendix D: Connecting a PTZ CAMERA” on page 53.

2. Under PROTOCOL, select PELCO-D or

PELCO-P for NEXT PAGE for additional channels

(8-channel models only).

3. Under BAUD RATE, select 1200, 24 4800, or 9600.

4. Under DATA BIT select 5, 6, 7, or 8.

5. Under STOP BIT, select 1 or 2. Under VERIFY, select ODD, EVEN, MARK,

6. SPACE, or NON

7. Under ADDRESS, enter an address from

001~2

55 using the Virtual Keyboard. Refer

to your PTZ camera’s instruction manual for further details.

8. Click APPLY. Click CLOSE in the c

onfirmation window.

9. Click EXIT in all menus until all are closed.

the selected channel. Click

00,

windows

NETWORK

Use the Network Setup menu to configure your network and DNS settings.

To configure network settings:

1. Under TYPE, select DHCP (d PPPoE, or STATIC. If DHCP, go to PPPoE, go to

NOTE: DHCP allows you to quickly connect to your network by obtaining an IP address from the router. After the initial setup, we recommend that you disable DHCP and set the IP address between 1~100. For example, if your IP address is 192.168.0.107, change the last digits to 90 (i.e.

192.163.0.90). This ensures that port forwarding will not change in the event of power failure or resetting of your network.

2. If you select

step 2

PPPoE

. If STATIC, go to

in step 1, enter your PPPoE user name and password in the respective fields using the Virtual Keyboard.

efault),

step 5

. If

step 3

Using the Main Menu

Figure 21.2 Primary DNS from router’s WAN settings

ATTENTION: You MUST enter your DDNS

information LOCALLY before attempting remote access.

Figure 21.3 DDNS setup

3. If you selected

STATIC

in step 1, enter your IP Address, Netmask, and Gateway in the respective fields using the Virtual Keyboard.

NOTE: The default IP address of the system is

192.168.3.97

4. If necessary, change the Media and Web Ports.

NOTE: For added security, we strongly recommend changing Web port 80 on the system to any desired port not blocked by your Internet s e r v i c e p ro v i d e r ( I S P ) . P l e a s e n o t e h o w ev e r , t h a t you will also need to update the Web port in your browser and open this new port in your router. For details on changing ports on your system, see “Appendix C: Changing Ports On Your System” on page 49.

5. Click APPLY. Click CLOSE in the confirmation window.

6. Click EXIT in all

menus until all windows are closed. The system restarts automatically.

DDNS SETTINGS

Lorex provides a free DDNS service for use with your DVR. A DDNS account allows you to set up a web site address that points back to your Local Network.

NOTE: You must register for Lorex’s free DDNS service prior to configuring DDNS settings. Visit

http://lorexddns.net to r

egister.

Manual DNS

Enter the Primary or Secondary DNS from your router. This is required for DDNS to function properly.

To obtain your Primary or Secondary DNS:

1. In your web browser, log in to your router using its Def

NOTE: Refer to your router’s manual or software for login information. You can also get the Default Gateway on your PC by selecting Start cmd and press Enter. In the Command Prompt window type ipconfig and press Enter.

2. View its WAN settings. Enter the Primary or Secondary DNS address in the MANUAL DNS field on your system.

ault Gateway address.

>Run. Type

To configure DDNS settings:

1. From the Network Setup menu, enter Primary or Secondary DNS fr

om the WAN settings of your router in the MANUAL DNS field. See “Manual DNS” on page 26.

2. Click DDNS

SETTINGS.

3. Under DDNS, select ON.

4. Under SERVICE, select LOREX.

5. Under DOMAIN NAME, enter only the first

portio

n of your DDNS domain from the

confirmation email. For example, if your domain name is tomsmith@lorexddns.net, you only need to enter

tomsmith

in the text

field.

6. Enter your Lorex DDNS user name and

ssword in the respective fields.

NOTE: Obtain this information from the

confirmation email after registering for the free Lorex DDNS service.

7. Click APPLY. Click CLOSE in the confirmation window.

8. Click EXIT. The syst

em will prompt you

that it must restart. Click CLOSE.

NOTE: Please allow 10~15 minutes for the DDNS servers to update with your new DDNS address. This is normal for the DDNS system.

REMOTE SURVEILLANCE SOFTWARE

Figure 22.0 Remote Surveillance main screen

The system features a built-in browser-based software that allows you to access your system

remotely over your local area network (LAN) or over the Internet using Internet Explorer

System Requirements

Prior to using DVR Netviewer, make sure your PC meets or exceeds the following system requirements:

Description Requirement

CPU Pentium

Operating System

Memory 256 MB RAM or greater

Video 16 MB of video memory

Network (LAN) 10/100 BaseT Network

Network (WAN)

Browser Internet Explorer 6 (or later)

Media Player Windows Media Player

Windows XP/Vista

*High-speed Internet service is recommended when using DVR Netviewer.

4 or above

4 Kbps upstream*

10 or above

USING REMOTE SURVEILLANCE

Figure 23.0 Click the ActiveX attention bar Figure 23.1 Remote access login screen

With your system connected to your local area network, you can now log in to your system using Internet Explorer.

NOTE: Your system must be connected to your local or wide area network before attempting remote access.

Logging In to Your System

With your IP address, you can now log in to your system over your local or wide area network.

NOTE: You must configure DDNS settings locally. For details on setting up DDNS, see “DDNS SETTINGS” on page 26.

To access your system:

1. Open Internet Explorer. In the address bar, enter the IP addr

ess of your system (i.e.

192.168.3.97). For details on how to find your IP address, see “How do I find my IP and MAC addresses?” on page 42.

2. You must install the ActiveX

in order to access your system. Click the attention bar at the top

of the main page and select Install ActiveX Control. DVR Netviewer will reset.

3. In the warning box click Install. The l

4. Leave the password field blank (def

NOTE: If you have enabled passwords on your system, enter your USER or ADMIN password. However, only the ADMIN can change settings and options on the system.

ogin page appears.

ault).

5. Select LAN or INTERNET from the drop-down menu and click LOGIN.

Using Remote Surveillance

Figure 23.2 DVR Netviewer main screen

Remote Surveillance Main Screen

Upon login, the Remote Surveillance main screen appears in your browser.

1. Modes: Cl

2. Main Screen: Main

3. Time Stamp:

4. Channel: Channel number appear

5. PTZ Control: PTZ control

6. Functions: Click the

7. Display Modes: Click the icons to view channels in single-channel full-screen, quad, and

split-screen configurations.

Volume/Mute: Select a channel (outlined in red) and then click the bars to increase/decrease

volume; click the icon to mute/unmute volume.*

*Audio capable cameras (not included) required for audio listening and recording.

ick LIVE, REPLAY (playback), and SETUP.

display screen for live viewing and playback.

Time stamp appears on each channel.

s in the top left corner.

for any connected PTZ cameras (not included).

icons to show/hide channels, take screen captures, and record.

Using Remote Surveillance

Figure 24.0 Live Viewing controls

Figure 24.1 Sub-menu

Figure 24.2 PTZ control

Live Viewing

By default, remote surveillance opens in Live Viewing mode (split-screen).

To use Live Viewing:

1. Click LIVE at top of the main screen.

2. Click the display mode icons t view the main screen in single-channel, quad, or split-screen configurations. You can also double-click a channel at any time to view it in single-channel.

3. Click to show or hide all the channel windows.

4. Click to start/stop manual recording to your PC on ALL channels. For more details see RECORDING.

5. Select a channel (outlined in red) and then click the decrease listen-in volume. Click the icon to mute/unmute.*

NOTE: The Talk function is not supported.

audio

the

bars to increase or

Sub-Menu

Right-click any channel to open the sub-menu.

The sub-menu contains the following options:

• Open Window

• Close

• Open All

• Cl

ose All

• Start Record

• Stop

PTZ Control

You must have a PTZ camera (not included) connected to the system in order to use the PTZ controls.

To control a PTZ camera:

RECORDING

You can record video directly to your PC using the remote surveillance software.

To record video to your PC:

*Audio capable camera (not included) required for listen-in audio. **2-way audio not supported.

• From Live Viewing, click to start/stop

manual rec

ording to your PC on ALL

channels

NOTE: You will record video to your PC regardless of the recording mode on the system itself. By default, recorded files are saved in

C:\DVR\[ip_address]\Record

1. Select the channel of the

onnected

PTZ camera(s).

2. Click the navigation arrows

pan and tilt the

to camera.

3. Click + /- to co

ntrol

zoom, focus, and iris.

4. Enter presets.

5. Click SETTING, HAND, and CLEA further control presets.

R to

Using Remote Surveillance

Figure 24.3 Screen capture save path

Figure 25.0 Playback screen

Figure 25.1 Progress bar

Taking Screen Captures

Use the remote surveillance software to take a snapshot of the channels on the main display screen. Screen Captures can be useful for your own records, or may be needed by authorities in case of a security incident.

To take a screen capture:

1. From Live Viewing, select the channel you o capture. The selected channel will

want t be highlighted in a red frame.

2. Click .

3. Click OK in th

confirmation window.

Screen captures are saved as BMP files to the default save location (

C:\DVR\...).

Playback

Use the Replay menu to search and playback recorded video on your system and convert saved video files to AVIs.

3. Double-click a file from the File List to playback the file in the main screen. The icon in the file list changes to "

X".Control

playback using the buttons at the bottom of the main screen.

purple bar

The progress. The

indicates the download

green marker

indicates playback progress. You can click and drag the playback marker (will turn from green to orange) to advance or rewind playback as needed.

• : Play/Pause playback

• :

Stop playback

• : Fast Forward (click repeatedly for 1X, 2X, 4X, 8X)

• : Slow motion (click repeatedly for 1X, -2X, -4X, -8X)

• : Pause playback—click repeatedly to advance frame-by-frame

• : 264 TO AVI Click to convert the recorded video file to AVI format. For more details see “Appendix J: Converting Files to AVI” on page 61.

To use the replay menu:

1. Click REPLAY at

the top of the main

screen. The main screen will be grey.

2. Click REFRESH b

elow the calendar to view

the recorded files for the current month.

NOTE: Normal recording is indicated by a clock icon; alarm recording (alarm, loss, and motion events) are indicated by an exclamation mark icon.

Using Remote Surveillance

Figure 25.2 File List

Figure 26.0 If viewing a file, wait for it to load before backing it up

Figure 26.1 Backup confirmation

Use the calendar and drop-down menus to search for recorded video on your system.

1. Click <> to chan the month on the calendar. Dates with recorded video data will appear in bold.

2. Click the date.

ded video files

Recor will populate the File List.

3. From the

Channel

drop-down menu, select a specific channel or select ALL CHANNEL and then click SEARCH.

4. From the

Type

COMMON (normal recording), ALARM, or ALL TYPE and then click SEARCH.

5. Double-click the file from the File List to playback the file

drop-down menu, select

in the main screen.

Remote Backup

You can backup recorded video files from your system to your PC using the Replay menu in the remote surveillance software.

To backup files remotely:

1. Click RE screen.

2. Select a date(s) on the calendar and click REFRESH.

. Double-click a file from the File List to

begin play

4. Click BACK

[ip_address]/Backup

NOTE: If you playback a file, you must wait for the file to load before backing it up, otherwise you may receive an error message (see figure

0.0).

Y at the top of the main

PLA

back.

UP. Backup begins to C:/DVR/

5. When file backup is complete, click OK in the confirmation window. The confirmation window show the save path of the backup file.

NOTE: Backup files are saved as .264 files.

NOTE: Use th

software CD to playback backed up video. For more details, See “Appendix K: Playback Software” on page 62.

e Player Software included on the

Using Remote Surveillance

• RECORD

• ALARM

• PTZ

• NETWORK

• SETTING

• HOST INFO

Figure 27.0 Record menu

Remote Setup

Use the Setup tab to configure the settings of your system from a remote location.

NOTE: If the Main Menu is open on the system, you will not be able to make changes to the system from the remote location.

To open remote setup:

• Click SETUP at the top of the main

The Remote Setup menu features the following tabbed options:

RECORD

The Record tab allows you set recording parameters on the system as well as program a recording schedule.

• CHANNEL: Click the dr the respective channels and select ON/ OFF to enable/disable recording. If OFF, the channel will not record

NOTE:

additional channels (8-channel models only)

Click NEXT and PREVIOUS to view

• RESOLUTION: Check (non-selectable)

• QUALITY: Select BEST, FINE, or NORMAL

• AUDIO: Select ON/OFF

NOTE:

included) are required for audio recording.

Audio capable cameras (not

op-do

screen.

wn menus for

continuously whenever the system is restarted; if you select TIMER RECORD, you can click SCHEDULE to program a recording schedule

• SCHEDULE (TIMER RECORD must be selected):

Click DEFAULT to

Click APPLY to s

restore factory settings.

ave your changes and then

click OK in the confirmation window.

SCHEDULE

To enter a recording schedule remotely:

1. Click SETUP at the top of the main scr The Record menu opens by default.

2. Under REC. MODE

, select TIMER RECORD and then click SCHEDULE. The Schedule window opens.

3. From the drop-down menu at the top of the window

, select the desired channel or

select ALL.

4. At the bottom of the window, select either ALARM, NORMAL, or NO (n

o recording).

5. Click the time blocks from 0~23 for the

desir

day of the week.

• : (blue) selected block

• :

(red) alarm

• : (green) normal

• : (clear) no recording

6. From the COPY/SET TO dr

op-down menus to copy the schedule of one day to another. For example, if you want your schedule for Monday to be the same on Wednesday: under COPY select MON, under SET TO select WED, and then click COPY.

7. Click APPLY and

then click OK in the

confirmation window.

8. Click EXIT to

close the Schedule window.

een.

• REC. MODE: Select POWER UP or TIMER RECORD; if your select POWER UP, the system will automatically begin recording

Using Remote Surveillance

Figure 28.0 Record menu

Figure 28.1 Motion Grid

ALARM

The Alarm tab allows you to configure alarm settings as well as set motion detection.

To open Alarm setup:

• Click SETUP at the top of the and then click ALARM.

Configure the following alarm and motion

ction settings for each respective channel:

dete

NOTE:

additional channels (8-channel models only)

Click NEXT/PREVIOUS for

main screen

• PO

ST REC: Set

after an alarm is triggered—30s, 1min, 2min, or

5min

the time for the system to record

Click APPLY to save your settings and then click OK in the confirmation window.

MOTION GRID

To set the motion grid:

1. Click SETUP at the and then click ALARM.

2. Under MOTI

ON AREA, click SETUP for each respective channel you wish to apply motion detection. The Motion Grid opens.

NOTE: Click NEXT/PREVIOUS for additional channels (8-channel models only).

top of the main screen

• I/O ALARM: Select NO (normal open), NC (normal close) or OFF

• MOTION DETECT: Configure the following:

• STATUS: Select ON/OFF to enable/disable motion detection

• SENSITIVITY: Sel NORMAL, or LOW

• MD (motion d open the Motion Grid (see Motion Grid on page 36)

ect HIGHEST, HIGH,

etection) AREA: Click SETUP to

• VIDEO LOSS: Select ON/OFF to enable/ disable the alarm when a camera is disconnected

• HDD SPACE: Select ON/OFF to enable/ disable the alarm when the hard drive is full (Overwrite must be turned off)

• HDD LOSS: Select ON/OFF to enable/ disable the alarm is the internal hard drive is damaged or incurs failure

• ALARM MANAGE: Configure the following:

• OUTPUT: Set the time (in seconds) for the buzze r to soun d when a n a lar m is t ri ggere d— 0s, 10s, 20s, 40s, or 60s

3. Click the blocks to enable/disable motion detection. RED=motion detection BLACK=motion detection

disabled

enabled

. You can click and drag to select multiple blocks; click CLEAR to disable all the blocks.

4. Click CONFIRM an

d then click OK in the

confirmation window.

;

Using Remote Surveillance

Figure 29.0 PTZ menu

Figure 30.0 Network menu

Figure 30.1 PPPoE setup

PTZ

The PTZ tab allows you to configure the settings for connected PTZ cameras (not included).

NOTE: Please refer to the instruction manual of your PTZ camera for complete details on configuring your camera settings.

To open PTZ setup:

• Click SETUP at the top of the and then click PTZ

Configure PTZ settings for each channel with a connected

NOTE: Click NEXT/PREVIOUS for additional channels (8-channel models only).

PTZ camera (not

• PROTOCOL: Select PELCO-D or PELCO-P

• ADDRESS: Select from 1~255

• BAUD RATE: Select 1200, 2400, 4800, or

9600

• DATA BIT: Select 5, 6, 7, or 8

• STOP BIT: Select 1 or 2

• VERIFY: Select ODD, EVEN, MARK, SPACE, or NONE

main screen

included):

NETWORK

The Network tab allows you to configure your IP and DDNS settings.

To open Network setup:

• Click SETUP and then click NETWORK

To configure IP settings:

1. Under TYPE, select DHCP (def PPPoE, or STATIC. If PPPoE, go to

192.163.0.90). This ensures that port forwarding will not change in the event of power failure or resetting of your network.

2. If you select PPPoE user name and password in the respective fields.

at the t

step 2

PPPoE

op of the main screen

ault),

DHCP, go to

. If STATIC, go to

step 5

step 3

in step 1, enter your

. If

Click APPLY to

save your settings and then

click OK in the confirmation window.

Using Remote Surveillance

Figure 30.2 Static IP setup

ATTENTION: You

MUST

enter your DDNS

information

LOCALLY

before attempting

remote access.

Figure 30.3 DDNS setup

3. If you selected

STATIC

in step 1, enter your IP Address, Netmask, and Gateway in the respective fields.

NOTE: The default IP address of the system is

192.168.3.97

4. If necessary, change the Media and Web Ports.

NOTE: For added security, we strongly recommend changing HTTP port 80 on the system to any desired port not blocked by your Internet service provider (ISP). Please note however, that you will also need to update the Web port in your browser and open this new port in your router. For details on changing ports on your system, see “Appendix C: Changing Ports On Your System” on page 49.

5. Click APPLY to save your settings and then click OK in the confirmation window.

DDNS

Lorex provides a free DDNS service for use with your DVR. A DDNS account allows you to set up a web site address that points back to your Local Network. You must register for Lorex’s free DDNS service prior to configuring DDNS settings.

3. In the HOST NAME field, enter only the

first portion

of your DDNS domain from

the confirmation email. For example, if your domain name is tomsmith@lorexddns.net, you only need to enter

tomsmith

NOTE: Obtain this information from the confirmation email after registering for the free Lorex DDNS service.

in the text field.

4. Enter your Lorex DDNS user name and password in their respective fields.

5. Click APPLY t

o save your settings and then

click OK in the confirmation window.

6. To ensure your DDNS settings are saved

our system, disconnect the power

on cable from the rear panel of your system. Allow the system to power down for 15~20 seconds. Reconnect the power cable.

NOTE: Please allow 10~15 minutes for the DDNS servers to update with your new DDNS address. This is normal for the DDNS system.

Visit http://lor

exddns.net to register for

Lorex’s free DDNS service. For more details on setting u

p a free Lorex DDNS account, see

“Setting Up DDNS Service” on page 44.

To change DDNS settings:

1. Under DDNS, select ON.

2. Under SERVICE, select LOREX.

Using Remote Surveillance

Figure 31.0 Settings menu

Figure 31.1 Network password clear in the system menu

SETTINGS

Use the Settings menu to enable/disable network passwords, set the save location for backup files, and configure Daylight Savings Time settings.

To open Settings:

• Click SETUP and the t screen and then click SETTINGS

Configure the following:

• INTERNET BANDWIDTH: Sel

192K, 256K, 384K, 512K, or 1024K

NOTE:

on the bandwidth capacity of your local or wide area network. Consult your Internet Service Provider (ISP) for more information.

Adjust the bandwidth setting based

• FILE SAVEPATH: By default, the system is set to save all data to to browse for a new save location

• DST: Select ON or OFF to enable/disable Daylight Savings Time.

• DST MO DE: Select DEFAULT or select CUSTOM.

• START: If you select CUSTOM, you can set the Start and Stop times for DST. From the drop-down menu, select 1ST WEEK ~ 4TH WEEK. From the Sunday drop-down menu, select JANUARY~DECEMBER.

• EN

D: F

rom the drop-down menu select 1ST WEEK ~ 4TH WEEK; from the Sunday drop-down menu select JANUARY~DECEMBER

op of the main

ect 128K,

C:\DVR\. Click

Setting a Network Password

By default, the system is designed to allow you to use your system password (if enabled) as your network password for remote surveillance. If desired, you can set a Network Password only for use with the Remote Surveillance Software.

To set a Network Password:

1. Under IE PASSWORD ENABLE, select ON.

and

2. Enter 6-digit alpha/numeric USER ADMIN passwords in their respective

fields. Re-enter the passwords to confirm.

3. Click APPLY.

If you forget the network passwords, you can clear the network password

on your system to allow you to login with your standard system password.

NOTE: The network password can only be cleared on the system itself—not through remote surveillance using Internet Explorer.

To clear the network password:

1. On the system, open the MAIN ME

then click BASIC.

2. From the Basic Setup menu click

PASSWORD.

3. Select the box beside NETWORK PW

CLEAN.

Click APPLY. Click CL

OSE in

the

confirmation window.

Your network password has been cleared. You can no

w access your system remotely using

the system passwords.

NU and

• Click APPLY to save your settings and then click OK in the confirmation window.

Using Remote Surveillance

Figure 32.0 Host Info menu

HOST INFO

Use the Host Info menu to view important information about the status of your system.

HDD Status: The bar will fi

ll from left to right to

indicate the storage space used on the HDD.

Recording hours available (based on curr

ent

settings):

Firmware version:

MAC address (t

he physical address of your

system on your network):

APPENDIX A: SYSTEM SPECIFICATIONS

DVR

Image size 384-768 Kbyte (CIF)

Video inputs 8 x 1.0Vp-p, CVBS, 75ohms, BNC

Video outputs VGA, BNC x 2

Audio inputs 8 x line-in, RCA

Audio output 1 x line-out, RCA

Supply voltage 100VAC-240VAC, 19VDC@ 3.42A, 50/60Hz

Power consumption Approx. 25 watts (with HDD)

Operating Temp. Range 0° ~ 50° C

Hard disk capacity 1 HDD (Max 1TB)

Operating System Linux (embedded)

Backup USB Default (USB memory ﬂash drive)

Back-up ﬁle formats H.264 (special formats)

Compression H.264

Recording resolutions 360x240

Recording speed 360x240 : 240fps (NTSC), 360x288 : 200fps (PAL)

Record Scheduling Daily, Weekly adjust speciﬁc Hr per channel

Pre/Post alarm recording MAX 1 minutes (Post)

Playback Single channel

Alarm inputs 8 x voltage inputs, programmable as NC/NO

Alarm outputs 1 x voltage outputs; 12VDC/0.2A,

Activity detection 13x8 grid

@ NTSC, Sensitivity levels: 4

PTZ Control RS-485 interface

Unit Weight 2.5 kg

Unit Dimensions 300mm X 250mm X 60mm (W X D X H)

Networking

Remote Functions Live View, Live Recording, Search, Set-up, Back-up

Network Speed Control 6 levels (128-1024kb)/sec.

Network Protocol TCP/IP, DDNS and Web

Network Interface 10/100-Base-TX, RJ-45

Speciﬁcations:

As our products are subject to continuous improvement, Lorex Technology Inc. and its subsidiaries reserve the right to modify product design, specifications, and prices without notice and without incurring any obligation.

E&OE

APPENDIX B: SETTING UP LOCAL AND REMOTE

ROUTER

(Not Included)

INTERNET

DVR

(Not Included)

VIEWING

You can connect the system to a network for local or remote viewing. Once connected, you can access your system locally or remotely using the DVR Netviewer client with Internet Explorer. The default IP address of the system is 192.168.3.97

NOTE: Experience with routers and networking are recommended if configuring the network functions of the system.

What do I need?

• DVR System

• PC with Internet Explorer 6 or later

NOTE: A router (not provided with the system) and a High Speed Cable or DSL Internet connection (for

remote viewing outside your network)

Appendix B: Setting up Local and Remote Viewing

ROUTER

(Not Included)

(not required for local viewing)

INTERNET

Network Setup / Remote Access Overview

1. With the system powered off, connect your system to a router using the included Ethernet cable. Power on the system.

2. Find the IP and MAC addresses of your system.

3. Enable Port Forwarding on your router (remote viewing only). see “How do I enable port forwarding?” on page 43.

NOTE: All routers are different: please refer to your router’s manual for complete details on port affording your router.

4. Setup an account at http://lorexddns.net

5. Enable DDNS on your sys

Use the Networking Checklist on page 47 to confirm you have completed all the necessary steps of the networking process.

tem (log in

locally

and then power off and power on your system).

Connecting to a Network

To connect to a network:

1. Power off your system by disconnecting the power cable from the rear panel.

2. Connect an Ethernet cable (included) to the LAN port on the rear panel of the system. Connect the other end of the Ethernet c your router.

able to an empty LAN port (usually numbered 1~4) on

3. Reconnect the power cable to power the system back on.

Appendix B: Setting up Local and Remote Viewing

Figure 33.0 IP address and MAC address

How do I find my IP and MAC addresses?

The IP and MAC address of your system are necessary for DDNS setup. DDNS allows you to view and control your system from a remote location.

NOTE: Make sure you have connected the DVR to your local or wide area network via the LAN port on the rear panel of the system.

To find your IP address: and MAC address:

1. Press the OK button find your IP address and MAC address.

2. Press the OK

butt

on the front panel. The System Information menu opens. Here you will

on to close the menu.

Finding Your External IP Address

If you wish to find your external IP address, you can use a third-party website such as

www.showmyip.com. Your external IP address can also be found within your Router settings.

Refer to your router user guide for further details.

Appendix B: Setting up Local and Remote Viewing

Internal IP

192.168.0.2

DVR

Internal IP

192.168.0.3

Router

Internal IP

192.168.0.1

Router

External IP

216.13.154.34

Internal NetworkInternet

How do I enable port forwarding?

You need to enable port forwarding on your router to allow for external communications with your system for the following port:

• 80 (HTTP port)

• 90

00 (Media Port)

NOTE: For added security, we strongly recommend changing HTTP port 80 on the system to

—the port must not blocked by your Internet service provider (ISP).

port

Computers, DVRs, and other devices inside your network can only communicate directly with each other within the internal network. Computers and systems outside your network cannot directly communicate with these devices. When a system on the internal network needs to send or receive information from a system outside the network (i.e. from the Internet), the information is sent to the router.

NETWORK EXAMPLE

any desired

When a computer on the Internet needs to send data to your internal network, it sends this data to the external IP address of the router. The router then needs to decide where this data is to be sent to. This is where setting up Port Forwarding becomes important.

Port Forwarding tells the router which device on the inte you set up port forwarding on your router, it takes the data from the "external IP address:port number" and sends that data to an "internal IP address:port number" (i.e Router External IP

216.13.154.34 to DVR Internal IP 192.168.0.3:80).

The instructions found online in the Router Configuration Guides forwarding configurations for a selection of different router models. Visit our Consumer Guides Support website at http://www.lorexcctv.com for more details.

rnal network to send the data to. When

will assist you in the port

Appendix B: Setting up Local and Remote Viewing

Figure 34.0 Create a DDNS account

Figure 34.1 Enter personal information

Figure 34.2 System information

Setting Up DDNS Service

Lorex offers a free DDNS service for use with your system. A DDNS account allows you to set up a web site address that points back to your Local Network. The following outlines how to set up your free Lorex DDNS account.

To setup your free Lorex DDNS account:

1. In your browser, go to http://lorexddns.net and click Create Account.

2. Complete the Account Information field your personal information. Complete the Warranty Information with your purchase details (optional).

3. Complete the System Information fields:

ect y

• Product License: Sel

our product model from the Product License drop down menu (e.g. LH108)

•

<Product Code> - <MAC Address>: The

physical address of your product on your network. Do not include hyphens/dashes.

• URL Request: Choose a URL for your DDNS connection (i.e. your name, your company or business name, or anything of your choice.)

with

4. Once the information has been entered, click

New Account.

eate

5. Your Account information will be sent to you at the email Addr

ess you used in Step 2.

Appendix B: Setting up Local and Remote Viewing

Username:

Domain name*:

Password:

* Only the first part of the Domain Name is required for setup on the system. For example, if the full domain sent is

tomsmith.lorexddns.net

, you only need to enter

tomsmith on the system.

You will need this information for remote access to your system. Record your information below:

Appendix B: Setting up Local and Remote Viewing

Figure 35.0 DDNS setup on the system

ATTENTION: You

MUST

enter your DDNS information

LOCALLY

before attempting remote access.

How do I enable DDNS on my system?

Once you have registered for free DDNS service, use the information in the confirmation email to configure DDNS settings on your system

You can enter your DDNS information directly on your system (recommended) or using the built-in

the

remote surveillance software. If using your DDNS on your local network (i.e. not over the Internet).

remote surveillance software, however, you must enter

To enable DDNS on your system:

1. Open the MAIN MENU and click

ADVANCE

2. From the Advanced Setup menu, click NETWORK.

3. From the Network Setup menu, enter the Primary or Secondary DNS fr

om the WAN settings

of your router in the MANUAL DNS field. See “Manual DNS” on page 26.

4. Click DDNS SETT

INGS.

5. Under DDNS, select ON.

6. Under SERVICE, select LOREX.

7. Under DOMAIN NAME, enter only the firs

t portion of your DDNS domain from the confirmation email. For example, if your domain name is tomsmith@lorexddns.net, you only need to enter

tomsmith

8. Enter your Lorex DDNS user name and password in

NOTE: Obtain this information from the confirmation email after registering for the free Lorex DDNS service.

in the text field.

the respective fields.

9. Click APPLY. Click CLOSE in the confirmation window.

10. Click EXIT in all

menus until all windows are closed.

11. To ensure your DDNS settings are saved on your system, disconnect the power cable from the rear panel of y

our system. Allow the system to power down for 15~20 seconds. Reconnect the

power cable.

NOTE: Please allow 10~15 minutes for the DDNS servers to update with your new DDNS address. This is normal for the DDNS system.

For details on how to enable DDNS on your local network using the built-in remote surveillance software, see “DDNS” on page 36.

Appendix B: Setting up Local and Remote Viewing

Networking Checklist

Use this checklist to confirm you have completed all the steps of the Network Setup.

I have the following:

• High-Speed Internet

• Router

• Ethernet cable (included with the sys

• Computer with Internet Explorer 6 or later

I have turned off the system and performed the following:

• Connected the Ethernet cable to the LAN (RJ45) port on the rear panel of the system

• Connected the other end of the Ethernet cable to my router

NOTE: Network Setup will not work if you do not have a router.

I have found my System Information:

• Open the Main Menu and then click ADVANCE. Click NETWORK. Your IP address appears below

the Media and Web port

• Open the Main Menu and then click ADVANC serial number

tem)

E. Click INFO. Your MAC address appears above the

My IP Address is: ________________________________________________ My MAC Address is: ______________________________________________

I have enabled Port Forwarding on my router:

• Port 80

• Port 9000

NOTE: For added security, we strongly recommend changing HTTP port 80 on the system to

—the port must not blocked by your Internet service provider (ISP). For details on changing your

port

ports, see “Appendix C: Changing Ports On NOTE: Each router is different, so port forwarding settings vary by model. Please visit us on the web at

w.lorexcctv.com f

to your router's manual or contact your router's manufacturer for assistance.

or assistance with the latest types of routers. If your router is not listed, please refer

Your System” on page 49.

any desired

Appendix B: Setting up Local and Remote Viewing

ATTENTION: You

MUST

enter your DDNS information

LOCALLY

before

attempting remote access.

I have configured DDNS for remote access to my system:

Go to www.lorexddns.net and create a new account Domain: ____________________________________ User ID: ____________________________________ Password: __________________________________

I have configured my system to connect to the DDNS server:

To enable DDNS on your system:

1. Open the MAIN MENU and click

ADVANCE

2. From the Advanced Setup menu, click NETWORK.

3. From the Network Setup menu, enter the Primary or Secondary DNS fr

om the WAN settings

of your router in the MANUAL DNS field. See “Manual DNS” on page 26.

4. Click DDNS SETT

INGS.

5. Under DDNS, select ON.

6. Under SERVICE, select LOREX DDNS.

7. Under DOMAIN NAME, enter only the firs

t portion of your DDNS domain from the confirmation email. For example, if your domain name is tomsmith@lorexddns.net, you only need to enter

tomsmith

8. Enter your Lorex DDNS user name and password in

NOTE: Obtain this information from the confirmation email after registering for the free Lorex DDNS service.

in the text field.

the respective fields.

9. Click APPLY. Click CLOSE in the confirmation window.

10. Click EXIT in all

menus until all windows are closed.

11. To ensure your DDNS settings are saved on your system, disconnect the power cable from the rear panel of y

our system. Allow the system to power down for 15~20 seconds. Reconnect the

power cable.

NOTE: Please allow 10~15 minutes for the DDNS servers to update with your new DDNS address. This is normal for the DDNS system.

I can access my system from a remote PC:

To access your system remotely:

1. Open Internet Explorer and enter your DDNS addres example,

tomsmith.lorexddns.net

2. Log in using your ADMIN password. If you have not enabled passwords on the system, leave the password field blank.

s from the confirmation email. For

APPENDIX C: CHANGING PORTS ON YOUR

Figure 36.0 Change the Web port

SYSTEM

For added security, we strongly recommend changing Web port 80 on the system to

—the port must not blocked by your Internet service provider (ISP).

port

NOTE:

Prior to changing ports on your system, you must connect your system to your network using the included Ethernet cable.

Please contact your ISP for complete information on available ports in your area.

any desired

Example

Let’s say you want to change the Web port on your system from 80 to 85.

To change the port number:

1. Open the Main Menu and click ADVA

2. Click NETWORK.

3. Under WEB PORT, enter 0008

4. Click APPLY and then click CLOSE in

5. Click EXIT.

6. To confirm that the new port number is saved on your system, repeat steps 1~2. The new Web port should appear on

The system will prompt you that it must restart. Click SURE.

the Network Setup menu.

5 using the Virtual Keyboard.

NCE. The Advanced Setup menu opens.

the confirmation window.

You must now include the new Web port number in the URL when logging in to your system with Internet Explorer.

NOTE: Requires Internet Explorer 6 or later.

Appendix C: Changing Ports On Your System

Figure 36.1 Enter :85 at the end of the IP address

Figure 36.2 Login with your LAN ID and password

Local Viewing:

To log in using the new port number:

1. Open Internet Explorer.

2. In the address bar, enter the IP address of your system immediately followed by :85 (no

es). For example, http://192.168.3.97:85

spac

3. Enter your system ADMIN password and

NOTE: If you have not enabled passwords on the system, leave the password field blank.

select LAN.

4. Click LOGIN.

Appendix C: Changing Ports On Your System

ATTENTION: For remote viewing, the Web port and Media port of your system

MUST be port

forwarded on your router

—in this example, port 85 and Media Port 9000. Each router is different, so port forwarding settings vary by model. Please refer to the Lorex Port Forwarding Guide (www.lorexcctv.com/support and then click Consumer Guides) for help on port forwarding your router. If your router is not listed, please refer to your router's manual or contact your router's manufacturer for assistance.

Figure 36.3 DDNS

Remote Viewing

You should now be able to access your system from your local network. Prior to using remote viewing, you must log in to your system locally and enter the DDNS information from your Lorex DDNS confirmation email.

NOTE:

For details, see “Setting Up DDNS Service” on page 44.

To edit DDNS settings:

We strongly recommend registering for Lorex’s free DDNS service prior to using remote viewing.

1. From a PC on your local

network, open Internet Explorer.

2. In the address bar, enter the IP address of your system immediately followed by :85 (no spaces). F

or example, http://192.168.3.97:85

3. Enter your system ADMIN password and select LAN.

NOTE: If you have not enabled passwords on the system, leave the password field blank.

4. Click LOGIN.

5. Click SETUP at the top of the

6. Under DDNS, select ON. Ent

main screen and then click NETWORK.

er your DDNS information from the confirmation email and click APPLY. For complete details on entering your DDNS information, see “How do I enable DDNS on my system?” on page 46.

7. Reset your system by disconnecting the power cable from the rear panel of the system. Let the sys

tem power down for 15~20 seconds and then reconnect the power cable.

8. To confirm the DDNS settings have been saved to your system, open the Main Menu and click

ADVANCE. The Adv

nced Setup menu opens.

9. Click NETWORK and then click DDNS SETTINGS.

If y

ou have not already done so, port forward ports 85

and 9000 on your router. Each router is different, so port forwarding settings vary by model. Please refer to the Lorex Port Forwarding Guide (www.lorexcctv.com/support and then click Consumer Guides) for help on port forwarding your router. If your router is not listed, please refer to your router's manual or contact your router's manufacturer for assistance.

Appendix C: Changing Ports On Your System

Figure 36.4 Enter :85 at the end of the DDNS URL

Figure 36.5 Login with your LAN ID and password

Remote Viewing (cont’d.)

Now that you have configured your DDNS settings, you should be able to log in to your system from a remote PC (i.e. a PC not on your local network).

To log in using DDNS:

1. Using a remote PC, open Internet Explorer.

2. In the address bar, enter your DDNS a

NOTE:

Obtain your DDNS address from your confirmation email.

3. Enter your system ADMIN password and select INTERNET.

NOTE: If you have not enabled passwords on the system, leave the password field blank.

4. Click LOGIN.

ddress immediatel

y followed by :85 (no spaces).

NOTE:

and 9000 on your router. If you change Media Port 9000 on your system, you

corresponding port on your router

If you are having problems connecting using DDNS, check that you have port forwarded ports 85

MUST port forward the

APPENDIX D: CONNECTING A PTZ CAMERA

DVR

PTZ CAMERA (not included)

Figure 37.0 Connecting a PTZ camera (not included)

Figure 37.1 PTZ control

Figure 37.2 PTZ Senior control

You can connect RS-485 PTZ cameras (not included) to the PTZ Control Block on the rear panel of the system. Additional PTZ cameras are available at www.lorexcctv.com

To install a PTZ Camera:

1. Connect the Transmit Cable to the 485A TX

2. Connect the Receive Cable to the 485B RX

3. Connect the video cable to a BNC port.

4. Open the MAIN MENU and then click ADVANCE. The Adv

5. Click PTZ.

6. Configure the settings based on the instructions of your PTZ camera and click APPLY.

NOTE: The PTZ camera settings depend on the type of PTZ camera. Please refer to the specific camera manual for your brand and model of PTZ camera.

To use a PTZ camera:

1. Make sure the camera is properly connected and configured

prior to usi

2. From live viewing, right-click anywhere on

the sub-menu and select PTZ. The PTZ control panel opens.

3. Click the navigation keys to move the lens.

4. Click and drag the slider to adjust panning speed.

5. Click + / - to co

6. Click SETUP to

To use Senior Control:

1. Under Preset, enter a number using the Virtual Keyboard

(mouse onl

2. Click Clean Preset t

3. Click Call Preset t

4. Click Auto

scan.

5. Click EXIT t

(+) port of the PTZ block on the rear panel.

(-) port of the PTZ block on the rear panel.

anced Setup menu opens.

ng the PTZ camera.

the screen to open

ntrol Zoom, Focus and Iris.

open Senior Control.

Click Set Preset to save the preset.

y).

o erase a preset.

o set a preset.

Scan to scan for presets. Click Stop Scan to stop the

o close the Senior Control menu.

APPENDIX E: CONNECTING MOTION/ALARM

DVR

SENSOR

(Not Included)

GROUND CABLE

ALARM CABLE

DEVICES

You can enable Motion Detection and Alarm control from the Main Menu. Use a motion detector or sensor to send a signal to the system to trigger alarm recording on the corresponding camera channel (when enabled in the Menu).

Installing a Sensor

To connect an external alarm sensor to the system:

1. Connect the Signal Cable to the desired Channel number port on the r

2. Connect the Ground Cable to a Ground port

on the rear panel.

ear panel.

APPENDIX F: CONNECTING ADDITIONAL

DVR

EXTERNAL MONITORS (BNC)

(Not Included)

PRIMARY MONITOR (VGA)

(Not Included)

EXTERNAL MONITORS

Use the VIDEO OUTports (BNC) on the rear panel of the system to connect an external monitor(s). Monitor-out mirrors the entire screen image of your system. This is useful if you need to monitor the system from a second location (e.g. a back office).

APPENDIX G: FULL CONNECTIVITY DIAGRAM

(Not Included)

*8-channel model shown.

DVR

EXTERNAL MONITORS

(Not Included)

POWER

PTZ CAMERA

(Not Included)

BNC CAMERAS

VGA MONITOR

(Not Included)

AUDIO CAPABLE

CAMERA

(Not Included)

AMPLIFIED SPEAKERS

(Not Included)

SELF-POWERED

MICROPHONE

(Not Included)

The following diagram outlines a general set of connections available with the system*.

VIDEO OUT

12123456778

1234567

DC +19V

ALM IN

VIDEO IN

VGARJ45

AUDIO OUT

AUDIO IN

APPENDIX H: REPLACING THE HARD DRIVE

Figure 38.0 Remove cover

Figure 38.1 Disconnect the power and data cables, then remove the screws from the mounting brackets

The system comes with a pre-installed 3.5" SATA hard drive. You can expand the system with a replacement single hard drive up to 1 terabyte (TB).

NOTE: Mak ch

anging the hard drive.

Removing the Hard Drive

To remove the hard drive:

1. Remove the screws from the side panel (x2) and rear panel (x5) of the cover.

2. Gently slide the cover away from the rear panel and lift off.

e sure that the system is OFF and the power cable has been disconnected before

3. Disconnect the power and data cables.

4. Remove the screws from the mounting brack

5. Gently remove the hard drive from the housing.

ets (see figure 38.1).

Appendix H: Replacing the Hard Drive

Figure 38.2 Secure the HDD to the mounting brackets and reconnect the power and data cables

Replacing the Hard Drive

To replace the hard drive:

1. Place the new drive in the housing. The connections end of the drive should face toward the

front panel (see figur brackets.

NOTE: The cable from the exhaust fan will be underneath the drive.

2. Reconnect the power and data cables. Each cable can only be connected one way.

e 38.2). Replace the screws (x4) to secure the drive to the mounting

3. Replace the cover, tucking the lip of the cover at the front panel.

4. Replace the screws on the side and rear panels of the cover.

Formatting the Hard Drive

ATTENTION: Formatting the HDD

erases

all data

on the hard disk.

This

step cannot be undone

Figure 38.8 Formatting warning

Appendix H: Replacing the Hard Drive

If you replace the pre-installed hard drive, it

must

be formatted in order to function properly with

the system.

To format the hard disk:

1. Right-click anywhere on the screen and select MAIN MENU.

2. Click HDD.

3. From the HDD Management menu click HDD FORMAT.

4. From the Warning prompt, click SURE. The sys

tem will begin formatting the hard drive. This

may take several moments depending on the size of the HDD.

the c

5. Once formatting is complete, click CLOSE in

onfirmation window. The system will

automatically restart and load to the default live viewing display.

6. Open the Main Menu and click HDD to che

ck the status of the hard drive.

APPENDIX I: CONNECTING AUDIO

DVR

AUDIO CAPABLE CAMERAS

(Not Included)

LINE OUT / AMPLIFIED SPEAKERS

(Not Included)

Use audio capable cameras (not included) to listen to, and record audio on the system*.

To connect audio:

1. Connect RCA audio cables from an audio capable camera(s) to the AUDIO I

panel of the system. The audio port should correspond to the matching VIDEO IN port (i.e.

Audio camera 1

2. Connect an RCA audio out cable to the AUDIO OU

3. Right-click anywhere on screen and select MAIN MENU.

4. Click REC

5. Under AUDIO, select ENABLE.

6. Click APPLY and then click CLOSE in

To adjust volume:

1. From the MAIN MENU click BASIC.

2. Click VIDEO/AUDIO.

Click VOLUME S

4. Click each channel and click and drag the volume slider to incr

5. Click X to e

6. Click APPLY and then click CLOSE in

should be connected to

ORD.

ETUP.

xit.

Video In port 1

and

Audio In port 1

T port on the rear panel of the system.

the confirmation window.

N ports on the rear

ease/decrease the volume.

APPENDIX J: CONVERTING FILES TO AVI

Figure 39.0 AVI Convert window

Figure 39.1 AVI Conversion progress

Use the built-i, browser-based remote surveillance software to convert saved video files to AVI. The AVI format allows you to playback the video files in many multimedia players. AVI conversion involves two parts: selecting a file, then converting the file.

To select a file:

1. Open Internet Explorer. In the address bar, enter the IP address of your system.

2. Log in using your ADMIN password. If

password field blank.

3. Click REPLAY at

the top of the main screen.

4. Use the calendar to select a date and click REFRESH.

5. Find a desired file from the File List and double-click to playback the

To convert the file:

swords are not enabled on your system, leave the

pas

file in the main screen.

1. With a file selected and played back in the main screen, click 26

4 TO AVI

. The AVI Convert

window opens.

2. Under SOURCE FILE, click to select the .264 file you wish to convert. By default, the file

you have already viewed in playback should be selected.

3. Under DESTINATION FILE, click to select the save directory for the converted file. ENter

a name for the file. By default, converted files are saved to

4. Click CONVERT.

File conversion begins. The progress bar indicates the status of the

C:\DVR\.

conversion.

Click OK in the confirmation window.

NOTE: You can view the AVI file in media players such as VLC and DivX Player. The DivX, XviD, or FFDShow codec (not included) is required if viewing AVIs in Windows Media Player.

APPENDIX K: PLAYBACK SOFTWARE

Figure 40.0 Player Software Installation

Figure 40.1 Click Install

View backup video files using Backup Player Software. Visit www.lorexcctv.com to download the Player Software for free.

Installing the Player

To install the Player Software:

1. Download the free software from www

page of your system.

2. Double-click PlaybackSetup.exe

3. Click Next.

4. Click Next to ins

5. Click Nex

new location.

6. To add a desktop icon, select the box and click Next.

7. Click Install t

t to install the Player’s shortcuts to the default location, or click Browse to select a

tall the player to the default folder, or click Browse to select a new location.

o continue the installation.

.lorexcctv.com—the software is found on the product

8. Click Finish.

Using the Player Software

Figure 40.2 Player Software desktop icon

For instant

playback, drag and

drop the backup file

onto the Player

Software desktop

icon.

TIP!

Figure 40.3 Player Software main window (image simulated)

To use the Player Software:

1. Launch the Player Software from the desktop icon or from

>Programs>Playback Software.

Start

2. Select File

3. Find the directory of your saved or backed up files. For example,

DVR/..

4. In the Open window, set the file type to "All Files."

5. Select your file and click Open.

>Open local file.

Appendix K: Playback Software

C:/

6. Click to open the playback controls and then click

Playback begins.

APPENDIX L: MOBILE PHONE

Figure 41.0 Mobile menu

INSTANT VIEWING

You can access your system while on the go using your Windows Mobile enabled touch-screen smart phone (Windows Mobile 6.0 or greater is required).

NOTE: Currently, mobile viewing is supported by Windows Mobile

Mobile Phone Instant Viewing features the following:

• 352x240 resolution

• S

electable one channel display

• Supports IP address only

• Requires a touch screen smart phone

Enable Mobile Viewing on the System

You must first enable mobile viewing on the system.

To enable mobile viewing:

only

1. Under MOBILE NETWORK, select 3G, 2.75

NOTE: Contact your cellular provider if you are unsure about the network of your cellular phone.

2. Under MOBILE PORT, enter your mobile port number

(by default, 100).

3. Click APPLY. Click CLOS

4. Click EXIT in all

menus until all windows are closed.

E in the confirmation window.

G, or 2.5G.

Appendix L: Mobile Phone Instant Viewing

Figure 41.1 View files and folders on your phone

Figure 41.2 Copy the CAB file to My Documents

Installing the Mobile Viewing Application

Once you have enabled mobile viewing on your system, visit www.lorexcctv.com to download the free mobile viewing application.

NOTE: This section deals with a an installation using Windows Vista. File management and operations may differ using Windows XP.

To install the Mobile Viewing Application:

1. Download the Mobile Viewing Application

r free from www.lorexcctv.com—the application can be found on the product page of your system. The file name is

amplayersetup.cab.

2. Connect and synchronize your Windows Mobile touch-screen smart phone to your PC.

3. View the files and folders on your phone using Windo

amplayersetup.cab, to the My

Documents folder on your phone.

4. On your phone, select Start Explorer.

5. Double-click ampl application begins to install on your phone.

6. When the installation has finished click OK.

ws Explorer. Copy the file,

>File

ayersetup. The

Appendix L: Mobile Phone Instant Viewing

Figure 41.3 The QQeye mobile viewer icon

Figure 41.4 Enter your login information

Figure 41.5 Live viewing on your mobile phone *Image simulated

Connecting To Your Cameras

Once the application is installed on your phone, you can log in and access your system.

To use mobile viewing:

1. From your phone, select Start

>Programs>QQeye.

You can also click Start then double-click the QQeye icon.

2. Click Set

ting. In the Username field enter admin; in

the Password field enter admin.

3. Under Server, enter the IP ad

dress of your system.

4. Under Port, enter the port number of your system (by defa

ult, 100).

5. Under Channel, select a camera from the drop-do

NOTE: You can only view one channel at a time.

wn menu.

6. Click OK. The Mobile Viewer will connect automatically.

7. Use the Channel drop-down menu to switch between ca

If you are having trouble connecting, please check the wireless network configuration on

mera.

your phone.

APPENDIX M:

System Requirements

Supported Devices iPhone, iPod Touch

with OS 2.2 or later

Storage Space >800KB

Optional Software iTunes

Main window

DVR IP address

DVR Channels

Icon Function Description

Connect to your cameras.

Enable/disables full screen mode.

Takes a picture of the current channel.

Set up your DVR’s: IP address, port number, and account information.

View the next batch of cameras on your system (ranges from cameras 1~16).

Play

Full Screen

Snap Shot

Settings

Next Group

Figure 1.0 The main interface window.

MOBILE VIEWING ON YOUR IPHONE

Mobile viewing allows you to view video streams from your DVR (Digital Video Recorder) on your mobile device, such as an iPhone. It is an easy and convenient way to view events on your DVR.

Enabling Mobile Viewing On Your iPhone

To enable mobile viewing of your DVR, you will need an iPhone application called Meye Sun. This application can be downloaded through the Apple App Store™ on your iPhone. You need to create an iTunes™ account to access the App Store.

To download the Meye Sun application using your iPhone:

1. Touch the (App Store) icon to open the App store.

2. Touch the Search Search button.

3. Touch the FREE butt

icon on the bottom of the screen. Search for Meye Sun and then touch the

on, then touch Install to download and install the program.

The Meye Interface

Appendix M: Mobile Viewing On Your iPhone

Figure 1.2 Settings window.

Connecting To Your DVR

Once the application is installed on your phone, you can log in and access your system remotely.

Before You Start

• If you are connected to your service provider on your iPhone (ie. 3G network), you must enter in the W

• To find the IP address of your DVR, press the ENTER button on the front panel.

• You must enable port forwarding on your DVR (Port 100).

• It is recommended to use a static IP address. If using a dynamic IP, your WAN IP may change frequently

NOTE: You must have access to the internet on your iPhone before you can connect to your

To connect to your cameras:

1. From your iPhone, touch the (Meye) icon to start the program.

N IP address of your DVR in the Settings window.

eras.

2. Touch the (Sett window opens (Figur

ings) button. The setting

e 1.2).

3. Under Server Info, in the Address field, enter y

our DVR’s WAN IP address or a DDNS* address.In the Port field, enter your DVR’s port number (default is port 100).

4. Under Account Info, in the User ID field, enter ad

min. In the Password field, enter

admin.

NOTE: You can only view a single channel at a time.

5. Touch the Back

utton to return to the main

screen.

6. Touch the (play) icon to begin viewing. Touch the channel numbers on the bottom

the scr

een to switch channels.

Uninstalling Meye From Your iPhone

To uninstall the Meye application from your iPhone:

1. From the iPhone’s main menu, touch and hold the (Meye) icon for several seconds.

Touch the X on the top l

eft corner of the icon. A window opens that says, "Deleting "MEye" will also

delete all of its data."

2. Touch the De

ete button to uninstall the program.

Troubleshooting

TROUBLESHOOTING

When a malfunction occurs, it may not be serious and can be corrected easily. The following describes the most common problems and solutions. Please refer to the following before calling Lorex Technical Support:

Error Possible Causes Solutions

• System is not re

ceiving power, or is

not powering up

• Remote control is no

t detected by the

system

• Hard drive is not det

ected by the

system

• Cable from power adapter is loose or is unplugged

• Cables are connected, but syst

em is not receiving sufficient

power

• Battery in the remote control is drained

• There are no batteries in the remote control

• Hard drive cables are loose or not properly connected

• There is no hard drive in the syst

• Confirm that all cables are connected correctly

• Confirm that the power adapter is securely co

nnected to the back of the unit

• Confirm that the system is powered on (LED indicators on the front should be ON)

• If the unit is connected through a power bar or sur

ge protector, try bypassing the bar and

connecting the power directly to the wall outlet

• Confirm that there is power at the outlet:

• Connecting the power cable to another outlet

• Test the outlet with another plugged device (

uch as an electric calculator or phone

charger)

• Install two fresh AAA alkaline batteries in the remote control

• Remove the housing and check that hard drive cables are firmly connected

• Open the housing and install a 3.5" SATA hard drive

• Hard drive is full (0

%) and the unit is

no longer recording

• Overwrite is not enabled • From the Main Menu, select HDD

>Overwrite>Enable and click Apply

Troubleshooting

Troubleshooting (cont’d.)

Error Possible Causes Solutions

• Mouse not detected by system

• There is no picture on selected channels / camera picture is not being displayed

• The image on the DVR appears, but does not have sound

• A "whirring" noise is coming from the system

• Mouse cable is not firmly

connected to the system

• Mouse is not connected to the

system

• System needs to be reset • Power off the system (disconnect power cable).

• Camera cables are loose or

have become disconnected

• Audio cables are loose or have

been disconnected

• Audio channels are disabled in

the system menu

• Volume on external speakers

(not included) is low or off

• Fan is active • The noise means the exhaust fan is working

• Firmly connect the mouse cable to the USB Mouse port on the front panel

Firmly connect a USB mouse to the USB Mouse port on the front panel of the system. Reconnect the power cable to the DC 19V port on the rear panel.

• Check the camera video cable and connections

• Disconnect and reconnect the cable at the system and at the camera

• Try moving the camera to another channel or use another cable

• Check the AUDIO connections to the DVR

• Check the Configurations: Main

>Record>Audio

• Increase volume on external speakers (not included)

normally.

• The system beeps at startup

• The system beeps during motion detection

• I am not receiving email notifications

• The beep at startup is normal

• Motion detection is enabled, but

the alarm buzzer is activated

• Email notification is disabled • Open Main Menu

• Default setting is disabled, but

you have not entered your own SMTP information

• Open the Main Menu and click ADVANCE

• Click ALARM; set the Buzzer to 0s and click APPLY

SETUP; under EMAIL select ON

• If you want to use your own SMTP server, deselect the Default box, and enter your SMTP Server address, Port, User name, and Password in the respective fields

>Advance>Alarm; click EMAIL

instructions de retour

vous au sujet des lois et règlements municipaux, provinciaux ou fédéraux qui s’appliquent à l’installation d’appareils de

surveillance audio et vidéo. Il se peut que le consentement de la partie surveillée soit exigé.

Soyez toujours très discret lorsque vous installez des systèmes de surveillance, surtout dans les endroits plus retirés. Informez-

étapes-ci :

a. Veuillez contacter notre département de service à la clientèle pour obtenir un numéro

d'autorisation pour le retour.

b. Retournez le pr oduit à : Lorex Custom er Service

300 Alden Road, Markham, ON L3R 4C1

COMPOSEZ LA LIGNE D’ASSISTANCE SANS FRAIS AUS CONOMMATEURS:

2. i) Si l'appareil a été acheté aux États-Unis

a. Veuillez contacter notre département de service à la clientèle pour obtenir un numéro

d'autorisation pour le retour.

b. Retournez le produit à : Lorex Customer Service

ii) Si l'appareil a été ac heté au Can ad a

preuve d'achat, Lorex ne sera pas dans l'obligation de remplir ses obligations envers l'acheteur. Si vous retournez

le produit et/ou le disque CD-ROM à Lorex, vous devez assumer le risque que ceux-ci soient endommagés ou

perdus au cours de l'expédition. Vous devez emballer le produit da ns sa bo îte orig inale ou un emba llage adéq uat

et vous devez défr ay er les coûts d'expédit ion à l'une des adres ses mentionnées ci-dess o us .

Pour bénéficier du se r vi c e s o us garantie, vous devez suivre les étapes ci- d es sous :

1. Emballez le produit dans une boîte solide et remplie de matériau d'expédition.

ces restrictions ne s'appliquent pas à vous. Cette garantie donne à l’acheteur original des droits spécifiques et il se

peut que d’autres droits, variant d’un état ou d’une province à l’autre, puissent lui être conférés. Obtention du service

Si l'acheteur a besoin de service pour son produit, selon les termes de cette garantie limitée, il doit fournir à Lorex

une copie de la facture d'achat affichant clairement la date et l'endroit où le produit a été acheté. Sans cette

moins que cela ne soit indique. Lorex ne sera pas tenue responsable des caractéristiques ni des fonctions du

matériel ou des logiciels d'un tiers pouvant entrer en conflit avec le fonctionnement du logiciel ci-inclus. Toutes les garanties tacites ou explicites se limitent à la durée de la ga rantie limitée. Aucune garantie ne se ra

applicable après cette période de te mp s. Certains états ou provinces ne permettent pas de restrictions en ce qui a

trait aux termes d’une garantie tacite, ni d’exclusions aux dommages-intérêts directs ou indirects et il se peut que

reproduction d'un programme ou des données stockées dans un système contenant le disque CD-ROM du produit

ou le logiciel qui accomp agne cel ui -c i.

L'acheteur peut bénéficier de certains droits provinc iaux ou fé dér aux ad ditionne ls et tout e clau se de cett e garan tie

qui soit prohibée par de tel les loi s sera jugé e nul le et sans effe t mai s les autr es cla uses dem eurer on t en vi gueu r. Lorex ne garantit pas que ce logiciel fonctionnera conjointement avec tout autre logiciel ou suite logicielle, ˆ

une réparation, un remplacement ou u n remboursement, selon les clauses décrite s dans les présentes. Ces

recours constituen t les seu ls auxq uels a droi t l'a ch eteu r pour les bris des cl aus es de la g arant ie . Lorex ne se ra pas

responsable des dommages-intérêts spéciaux, directs ou indirects, qui résulteraient d'un bris des clauses de cette

garantie ou de toute autre convention législative, incluant mais ne s'y li mitant pas, le s pertes de profits , pannes de

courant immobilisant des équipements, la valeur ajoutée des biens incorporels, les dommages effectués au produit

et à la propriété ou les coûts reliés à leur remplacement, ainsi que les frais de recouvrement, reprogrammation ou

prévenir, réduire ou d'une façon quelconque, d 'influer sur les do mmages à la pr opriété privée ou sur les ble ssures

corporelles. Lorex ne sera pas tenue responsable des blessures corporelles, dommages à la propriété

personnelle, perte ni au vol se rapportant de près ou de loin au produit ou son usage dans un cadre ma lveillant,

qu'il soit physique ou mental. Lorex n'autorise aucunement les représentants, détaillan ts ou gross istes , à faire des

revendications ou des énoncés de la part de Lorex, tant par voie écrite que verbale et ces énon cés n'influent

d'aucune manière sur les clauses de cette garantie. La seule responsabilité de Lorex, selon les termes de cette garant ie, qu'ils soient ta cites ou explicites, se limite à

circonstances hors du contrôle de Lorex. Lorex ne garantit d’aucune manière l'appar ence exté rieure du produit , ni les pièces o u acces soires inc luant, mais

ne s'y limitant pas, le boîtier, les pièces du boîtier, les boutons, etc., ainsi que le déballage, l'installation,

l'enlèvement et la réinstallation du produit après une réparation. Lorex ne garantit pas et ne fait aucune revendicatio n en ce qui a trait au po tentiel, à la capacité ou l'eff icacité de

Cette garantie a préséance sur toutes les autres garanties tacites ou explicites, incluant la garantie en qualité

loyale et marchande et les aptitudes visant to ute autre obligat ion ou responsabilit é de la part de Lore x, et par les

présentes, Lorex n’autorise aucune personne ni entité à assumer pour elle nulle autre responsabilité en rapport

avec la vente de ce produit. Lorex ne sera p as tenue responsable, en aucune circon stance, des dommages-

intérêts directs ou indirects survenant de l'utilisation du produit ou suite au mauvais fonctionnement ou à l'absence

de fonctionnement dudit produit, ainsi que pour tout délai dans l'exécution de cette garantie suite à des

iii) Si l'unité a été achetée dans Europe veuillez visiter : www.lorexinternational.com pour les

International : 800-42-LOREX 0 (800-425-67390)

www.lorexcctv.com

L'Amérique du nord: 1-888-42-LOREX (1-888-425-6739)

Local : 905-940-5355

2375 Hadley Rd, Plainfield, IN 46168

, suivez ces

, suivez ces étapes-ci :

GARANTÍA LIMITADA DEL PRODUCTO LOREX

en ese momento del Producto o CD-ROM.

el Comprador adquiera el Producto al por menor en la condición de no haber sido usado previamente.

Repuestos y Mano de Obra: 1 año (Las piezas garantizadas no incluyen

CD-ROM o, por decisión única de Lorex, al reemplazo del Producto que Lorex encuentre defectuoso.

Las obligaciones de Lorex bajo esta garantía estarán limitadas a:

• la reparación o el reemplazo del producto por medio de hardware y/o software (a opción de Lorex).

• el reemplazo de cualquier parte garantizada que Lorex determine que está defectuosa en el Producto o

• Si a Lorex no le es posible reparar o reemplazar el Producto o el CD-ROM, se devolverá el valor vigente

Se garantizará al Comprador cualquier pieza de repuesto provista por Lorex en conexión con esta garantía por

un período igual a la parte no vencida del Período de Garantía del Producto. Exclusiones de la garantía

Esta garantía no se aplica a las bombillas, LEDs y baterías suministradas con el producto o que formen parte del

mismo.

Esta garantía quedará nula si se han usado accesorios que no son Lorex en el Producto o en relación con el

mismo o si se hace alguna modificación o reparación al Producto en algún taller que no sea un local de servicio

autorizado por Lorex. Esta garantía no se aplica a defectos o daños resultantes del uso del producto en condiciones diferentes a las

normales (incluyendo condiciones atmosféricas o de humedad normales) o por la instalación o uso del Producto

en forma distinta a seguir estrictamente las instrucciones contenidas en el Manual del Propietario del Producto. Exclusiones de la garantía

Esta garantía no se aplica a las bombillas, LEDs y baterías suministradas con el producto o que formen parte del

mismo.

Esta garantía quedará nula si se han usado accesorios que no son Lorex en el Producto o en relación con el

mismo o si se hace alguna modificación o reparación al Producto en algún taller que no sea un local de servicio

autorizado por Lorex. Esta garantía no se aplica a defectos o daños resultantes del uso del producto en condiciones diferentes a las

normales (incluyendo condiciones atmosféricas o de humedad normales) o por la instalación o uso del Producto

en forma distinta a seguir estrictamente las instrucciones contenidas en el Manual del Propietario del Producto. Esta garantía no se aplica a defectos o daños al Producto causados por (i) uso negligente del Producto, (ii) mal

uso, abuso, negligencia, alteración, reparación o instalación incorrecta del Producto, (iii) cortocircuitos o

corrientes eléctricas transitorias, (iv) uso por el Comprador que no está de acuerdo con la instalación del

producto, (v) uso de piezas de repuesto no suplidas por Lorex (vi) inadecuado mantenimiento del Producto, o

(vii) accidente, incendio, inundación u otros accidentes naturales. Esta garantía no cubre el rendimiento o funcionalidad de ningún software de computadora incluido en el paquete

con el Producto. Esta garantía sólo cubre defectos en el material de CD-ROM, tal como roturas o defectos en el

CD-ROM que impida que sea leído por la unidad de CD-ROM de su computadora personal. Lorex no garantiza

que el software provisto con el Producto funcione sin interrupción o que de otra forma esté libre de anomalías,

errores o “bugs”. Lorex no ofrece ninguna garantiza con respecto a algún software provisto con el equipo a

menos que específicamente se establezca de otra forma en un acuerdo de licencia que acompañe a dicho

software.

Esta garantía no cubre ningún costo relativo a la remoción o reemplazo de algún Producto, CD-ROM, o software

instalado en su computadora.

Lorex se reserva el derecho de hacer cambios en el diseño o hacer adiciones o mejoras a sus productos sin

incurrir en ninguna obligación de modificar algún producto que ya haya sido fabricado.

Lorex tratará en lo posible de proporcionar actualizaciones y arreglos a su software por medio de su página en la

red.

Esta garantía no cubre ninguna alteración ni daño a algún otro software que pueda ser instalado o pueda quedar

instalado en el sistema del usuario como resultado de la instalación del software provisto.

Esta garantía es el reemplazo de otras garantías, expresas o implícitas, y Lorex no asume ni autoriza a ninguna

persona a asumir por ella ninguna obligación en relación con la venta o servicio del producto. En ningún caso

Lorex será responsable por ningún daño o perjuicio especial o consecuente resultante del uso del Producto o de

su mal funcionamiento o incapacidad de funcionar, o por cualquier demora en la atención de esta garantía

debida a causas fuera de su control. Esta garantía no se aplicará a la apariencia o artículos accesorios incluyendo, sin estar limitado a ellos,

gabinetes, piezas de gabinetes, perillas, etc., y el desembalaje, instalación, configuración, o remoción y

reinstalación del producto después de ser reparado.

Lorex garantiza, sólo

(el “Producto”), si se usa e instala debidamente, y – si hay lugar - el CD-ROM en el que se proporciona el

software asociado, está libre de defectos de fabricación en materiales y mano de obra, sujeto a que el Producto

sea usado en condiciones normales y que sea instalado y usado estrictamente de acuerdo con las instrucciones

contenidas.

Esta garantía será para los siguientes períodos de garantía (el “Período de Garantía”), a partir de la fecha en que

al comprador original al por menor (el “Comprador”) que este artículo

bombillas, LEDs y baterías)

a. Para devoluciones por favor contacte nuestro departamento de servicio para obtener un número de

Use siempre discreción cuando instale equipo de vigilancia por video y/o audio especialmente cuando se

percibe privacidad. Consulte acerca de las regulaciones federales, estatales y /o locales aplicables a la

instalación legal de equipos de grabación o vigilancia por video y/o audio. Puede requerirse el

consentimiento de las partes.

NUMERO GRATUITO DE SERVICIO A CLIENTES:

Norteamérica: 1-888-42-LOREX (1-888-425-6739)

Internacional: 800-42-LOREX 0 (800-425-67390)

www.lorexcctv.com

Local : 905-940-5355

b. Devuelva la unidad a: Lorex Customer Service.

ii). Si la unidad fue comprada en Canadá

autorización.

iii) Si la unidad fue adquirida en Europa y desea devolver el producto por favor visite:

www.lorexinternational.com para obtener instrucciones.

300 Alden Road, Markham, Ont. L3R 4C1

proceda en la siguiente forma:

2. i). Si la unidad fue comprada en Estados Unidos

a. Para devoluciones por favor contacte nuestro departamento de servicio para obtener un número de

b. Devuelva la unidad a: Lorex Customer Service

autorización

2375 Hadley Rd, Plainfield, IN 46168

proceda en la siguiente forma:

web www.lorexcctv.com en la sección de registro de garantía. Si el Producto necesitase servicio bajo esta

garantía, el Comprador debe hacer llegar a Lorex una copia del recibo o factura de compra, con su fecha

respectiva, sin lo cual Lorex no estará obligada a cumplir con ninguna de sus obligaciones bajo esta garantía. Si

devuelve el Producto y/o el CD-ROM a Lorex, debe usted asumir el riesgo de daño o pérdida durante el envío.

Debe usar el envase original o equivalente y debe pagar el flete.

Para hacer un reclamo bajo esta garantía, proceda con los siguientes pasos. 1. Empaque el Producto en una caja robusta bien acolchada.

garantía implícita, de modo que esta limitación puede no serle de aplicación. Algunos estados no permiten la

exclusión o limitación de daños y perjuicios incidentes o consecuentes, por lo que la garantía anterior puede no

serle de aplicación. Esta garantía limitada le otorga derechos legales específicos y usted puede también tener

otros derechos que varía de un estado a otro.

Cómo obtener servicio Con el fin de obtener servicio, por favor asegúrese de registrar haber registrado su producto en nuestra pagina

El comprador puede tener otros derechos de acuerdo con las leyes federales, provinciales o estatales y cuando

toda esta garantía o parte de la misma sea prohibida por dichas leyes, será considerada nula, pero el resto de la

garantía permanecerá vigente.

Todas las garantías expresadas e implícitas están limitadas en duración al período de garantía limitada. Ninguna

garantía se aplicará después de dicho período. Algunos estados no permiten limitación a la duración de una

operación del software incluido.

datos almacenados o usados con un sistema que contenga el CD-ROM del Producto o el software que lo

acompaña. Lorex no garantiza que el software operará con ningún otro software excepto con el que se indica. Lorex no

puede ser responsable de las características de hardware o software de terceras personas que puedan afectar la

La responsabilidad de Lorex según ésta o cualquier otra garantía, implícita o explícita, está limitada a la

reparación, reemplazo o reembolso, como se establece anteriormente. Estas compensaciones son el único y

exclusivo remedio por cualquier incumplimiento de garantía. Lorex no es responsable por daños y perjuicios

directos, especiales, incidentes, o consecuentes resultantes de algún incumplimiento de garantía o bajo cualquier

otra teoría legal, incluyendo pero sin estar limitada a: pérdida de utilidades, paralización, plusvalía, daños o

reemplazo de equipos y propiedad y cualquier costo de recuperar, reprogramar o reproducir cualquier programa o

Lorex no hace ninguna de cada declaración ni garantía de ninguna clase con respecto al potencial, capacidad o

eficacia del Producto para evitar, minimizar o en alguna forma afectar a los daños o lesiones personales o a la

propiedad. Lorex no es responsable por ningún daño personal, siniestro o robo relacionado con el Producto o a su

uso para cualquier daño, sea físico o mental relacionado con el mismo. Cualquier afirmación o declaración, sea

escrita o verbal, hecha por vendedores, minoristas o distribuidores en sentido contrario no es autorizada por

Lorex y no afecta esta disposición de esta garantía.

retailers, dealers or distributors to the contrary are not authorized by Lorex, and do not affect this provision of this

Revi

sion 1.0

warranty.

physical or mental related thereto. Any and all claims or statements, whether written or verbal, by salespeople,

responsible for any personal damage, loss or theft related to the Product or to its use for any harm, whether

This warranty shall not apply to the appearance or accessory items including, but not limited to cabinets, cabinet

parts, knobs etc., and the uncrating, set up, installation or the removal and reinstallation of pro ducts after repair. Lorex does not make any claims or warranties of any kind whatsoever regarding the Product’s potential, ability or

effectiveness to prevent minimize, or in any way affect personal or property damage or injury. Lorex is not

of installing the software provided. This warr anty is in lieu of other warranties, express or implied, and Lorex

neither assumes nor authorizes any person to assume for it any other obligation or liability in correction with the

sale or service of the Product. In no event shall Lorex be liable for any special or consequential damages arising

from the use of the Product or arising from the malf unct i oning or non-functioning of the Product, or for any delay

in the performance of this warranty due to any cause beyond its control.

your computer. Lorex reserves the right to make changes in desig n or to make additions to or improvements in its products

without incurring any obligation to modify any product which has already been manufactured. Lorex will make

every effort to provide updates and fixes to its software via its website. This warranty does not cover any

alteration or damage to any other software that may be or may become resident on the users syst em as a result

with the Product. This warranty only covers defects in the CD-ROM media such as a broken or a defect i n the

CD-ROM that would prevent the CD-ROM from being read by your personal computer’s CD-ROM drive. Lorex

makes no warranty that the software provided with the Product will function without interruption or otherwise be

free of anomalies, errors or ‘Bugs’. Lorex makes no warranty with regard to any software provided with the

Product unless specifically set forth otherwise in a license agreement accompanying such software. This warranty

does not cover any costs relating to remo val or replacement of any Product, CD-ROM, or so ft ware installed on

This warranty does not apply to defects in or dama ges to the Product caused by (i) negligent use of the Product,

(ii) misuse, abuse, neglect, alteration, repair or improper installation of the Product, (iii) electrical short circuits or

transients, (iv) Purchaser usage not in accord anc e with product installation, (v) use of replacement parts not

supplied by Lorex (vi) improper Product maintenance, or (viii) accident, fire, flood or other Acts of God. This warranty does not cover the performance or functionality of any computer software included in the package

This warranty is invalidated if other than Lorex accessor ies are or have been used in or in connection with the

Product or in any modification or repair is made to the Pr oduct by other than a service depot authorized by Lorex. This warranty does not apply to defects or damages aris ing by use of the Product in other than normal (inc lu ding

normal atmospheric, moisture and humidity) conditions or by installation or use of the Product other than in strict

accordance with the instructions contained in the Product’s Owner’s Manual.

Any replacement parts furnished by Lorex in conn ect i on with this warranty shall be warranted to the Pur chaser for

a period equal to the un expired portion of Warranty Period for the Product. Warranty Exclusions

This warranty does not apply to Bulbs, LED’s and Batteries supplied with or forming part of the p roduct.

Lorex’s obligations under this warranty shall be limited to

• The repair and or replacement of the product by means of hardware and/or software (at option of Lorex);

• The replacement of any warranted parts found by Lorex to be defective in the Product or, in Lorex’s sole

discretion, the replacement of the Product found be L orex to be defective.

• If Lorex is unable to repair or replace the Product or CD-ROM, refund the then-current value of the Product.

and installed, and where applicable, the CD-ROM on which the accompanying software is provided, is free from

manufacturing defects in material and workma nship, provided the Product is used in normal conditions and is

installed and used in strict accordance with the instructio ns contained.

This warranty shall be for the following warranty periods (t he “Warranty Period”), commencing on the date the

Purchaser buys the Product at retail in an unused con dit ion. Parts and Labor: 1 year (Warranted parts do not include

LOREX PRODUCT LIMITED WARRANTY Lorex warrants, to the original retail purchaser only

(the “Purchaser”), that this item (the “Product ”) if properly used

Bulbs, LED’s and Batteries)

300 Alden Road, Markham, Ont. L3R 4C1

iii) If the unit was purchased in Europe please visit:

b. Return the unit to: Lorex Service Center.

a. Please contact our customer service department to obtain a return

Always use discretion when installing video and/or audio surveillance equipment especially

when there is perceived privacy. Inquire regarding federal, state and/or local regulations

applicable to the lawful installation of video and or audio recording or surveillance. Party

consent may be required.

ii). If the unit was purchased in Canada

authorization number.

a. Please contact our customer service department to obtain a return

authorization number.

b. Return the unit to: Lorex Service Center

postage.

To claim on this warranty, proceed with the following steps. 1 Pack the Product in a well-padded sturdy carton.

2. i). If the unit was purchased in the United States

www.lorexinternational.com for return instructions.

Product require service under this warranty, the Purchaser must provide Lorex with

a copy of his/ her original, dated bill of sale; receipt or invoice, failing which Lorex

will not perform any of its obligations under this warranty. If you return the Product

and/or CD-ROM to Lorex, you must assume the risk of damage or loss during

shipment. You must use the original packaging or the equivalent, and you must pay

on-line (www.lorexcctv.com) in the warranty registration section.

states do not allow the exclusion or limitation of incidental or consequential

damages, so the above warranty may not apply to you. This limited warranty gives

you specific legal rights and you may also have other rights that vary from state to

state. Obtaining Service In order to obtain service, please make sure that you have registered your product

shall be deemed null and void, but the remainder of the warranty shall remain in

effect.

All expressed and implied warranties are limited in duration to the limited warranty

period. No warranties apply after that period. Some states do not allow limitation on

how long an implied warranty lasts, so this limitation may not apply to you. Some

that which is indicated. Lorex cannot be responsible for characteristics of third party

hardware or software which may effect the operation of the software included. The purchaser may have other rights under state, provincial, or federal laws and

where the whole or part of any item of this warranty is prohibited by such laws, it

downtime, goodwill, damage to or replacement of equipment and property and any

costs of recovering, reprogramming or reproducing any program or data stored in or

used with a system containing the Product CD-ROM or accompanying software. Lorex does not warrant that the software will operate with any other software except

Lorex’s responsibility under this, or any other warranty, implied or expressed, is

limited to repair, replacement or refund, as set forth above. These remedies are the

sole and exclusive remedies for any breach of warranty. Lorex is not responsible for

direct, special, incidental, or consequential damages resulting from any breach of

warranty or under any other legal theory including but not limited to, loss profits,

www.strategicvista.com

TOLL FREE CUSTOMER SUPPORT

Local: 905-940-5355

www.lorexcctv.com

2375 Hadley Rd, Plainfield, IN 46168

North America: 1-888-42-LOREX (1-888-425-6739)

International: 800-42-LOREX 0 (800-425-67390)

proceed as follows:

Should the

Les obligations de Lorex selon les termes de cette garantie se limitent exclusivement aux points

suivants :

• Lor ex se réserve le droit de réparer ou de remplacer, sa seule discrétion, le logiciel et/ou le

• Le remplacement des pièces sous garantie que Lorex estime être défect ueuses dan s le

• Si Lorex ne peut réparer ni remplacer le produit ou le disque CD -ROM , rembourser la valeur

Toutes les pièces remplacées par Lorex seront couvertes pendant la p éri od e résiduelle de la

garantie dudit produit. Exclusions de la garantie

Pour obtenir du service, veuillez vous assurer que vous avez inscrit votre produit en ligne

(www.lorexcctv.com) dans la section d'abonnement à la garantie. Cette garantie ne couvre pas

les ampoules, voyants à DEL ni les piles incluses avec le produit ou faisant partie de celui-ci.

Cette garantie deviendra nulle si des accessoires autres que ceux v endus o u distrib ués par Lor ex

sont utilisés ou ont été utilisés conjointement avec le produit ou si des modifications ou des

réparations ont été effectuées au produit par une entité autre qu'un centre de service au torisé par

Lorex. Cette garantie ne s'applique pas aux défauts ni aux dommage s surve nus suite à une uti lisation

anormale du produit (incluant des conditions atmosphériques et des taux d'hu midité an ormaux) ou

suite à une installation ou une utilisation du produit autre que celle décrite dans le guide

accompagnant le produit. Cette garantie ne s'applique pas aux défauts ni aux dommage s caus és au pro duit su ite à (i) une

utilisation insouciante du produit, (ii) mauvaise utilisation, abus, négligence, modification ou

mauvaise installation du produit, (iii) court-circuits ou transitoires électriques, (iv) tout usage de

l'acheteur qui ne correspond pas à l'installation prescrite du produit, (v) l'u ti lisation d e pièces non

fournies par Lorex, (vi) un entretien inadéquat du produit, ou (vii) tout accident, incendie, inondation

ou autres désastres naturels. Cette garantie ne couvre pas la performance ni la fonctionnalité de tout logici el informa tique inclus

avec le produit. Cette garantie ne couvre pas les défauts que pourrait contenir le suppor t optique

(disque CD-ROM) ou magnétique (disquette), tel qu'un CD-ROM brisé ou comportant un défau t qui

l'empêcherait d'être lu adéquatement par le lecteur de disque de votre ordinateur. Lorex ne garantit

pas que le logiciel fourni avec le produit fonctionnera sans interruption ni qu'il sera libre de tout

défaut, d'erreurs ou de 'bogues'. Lorex ne garantit pas le logiciel inclus à moins que c ela ne le soit

mentionné spécifiquement dans l'enten te de la licence incluse avec le prod uit. Ce tte garantie ne

couvre pas les frais se rapportant à l'enlèvement ni à la réinsertion de tout produit, logiciel,

périphérique ou disque CD-ROM ins t allé sur votre ordinateur. Lorex se réserve le droit de modifie r la conception ou d'apporter des ajouts ou des améliorations à

ses produits, sans obligation de sa part de modifier les produits déjà fabriqués. Lorex fera tout en

son pouvoir pour fournir des améliorations et des réparations à son logiciel via son site web.

Cette garantie ne couvre pas les altérations ni les dommages effectues tout autre logiciel, ni les

bogues pouvant résider de faon permanente sur le système de l'utilisateur suite l'installation du

logiciel ci-inclus.

matériel.

produit ou le disque CD-ROM ou, à sa seule discrétion, le remplacement du produit jugé

défectueux.

monétaire du produit ou du disque CD-ROM en cours au moment de l'achat.

Pièces et main-d'oeuvre : 1 année (les pièces couvertes n'inclue nt

magasin au détail.

main-d'oeuvre, pourvu que le produit soit utilisé dans des conditions normales et installé et utilisé

strictement selon les instructions inc luses dans le guide qui l'accompagne.

Cette garantie couvrira la période mentionnée ci-desso us (ci-a près désigné e comme étant la

"période de garantie"), commençant le jou r où l'acheteur se procure le produit à l'état neuf dans un

ROM qui comporte le logiciel, seront libres de tout défaut de fabrication, tant dans les pièces que la

GARANTIE LIMITÉE DES PRODUITS LOREX

Lorex garantit à l'acheteur original (ci-après désigné comme étant "l'acheteur") dans un magasin au

détail seulement

correctement et - s’il y a lieu - utilisé conformément aux instructions ci-incluses, et le disque CD-

, et que ce produit (ci-après désigné comme étant le "produit"), s'il est installé

pas les ampoules, voyants à DEL ni les

piles).

SEE HEAR PROTECT

Enhance your security with genuine Lorex Cameras, Digital Video Recorders,

Integrated Systems and Accessories. Order whatever you need at

www.lorexcctv.com or call 1-888-42-LOREX (1-888-425-6739)

Day Care

LW2602

Warehouse

CVC6998HR

Drive Way

Ofﬁce

CVC6993R

Restaurant

VQ1536HR

Convenience Store

CNC1020

PROTECT EVERYTHING

THAT MATTERS

Add wired or wireless cameras to expand the

“Envelope of Protection” for your business,

your home and your family

Front Door

Nursery

Home Ofﬁce

LW2002B

Backyard

SG7555

LW1010

LW2002W

LW2201

Lorex ECO LH100 Instruction Manual

Specifications and Main Features

Frequently Asked Questions

User Manual