Lorex ACCWIFI1 User Manual

www.lorextechnology.com

ENGLISH

WIFI REMOTE
CONNECTION CRADLE

ACCWIFI1
Version 1.0

USER’S GUIDE

Safety Precautions

•Adult assembly is required. Keep small
parts away from children when assembling.

•This product is not a toy. Do not allow
children or infants to play with it.

•Keep the cords out of reach from children
and infants.

•Only use the chargers and power adapters
provided. Do not use other chargers or
power adapters as this may damage the
device and battery pack.

•Do not cover the product with a towel or
blanket.

•Do not use the product near water.

•Do not install the product near a heat

source.

•Do not touch the plug contacts with sharp or
metal objects.

•Keep this user’s guide for future reference.

To Avoid Injury to
Children & Infants:

•MAKE SURE to keep the product and all

cables at least 3ft / 1m away from cribs
and out of reach of your child.

3ft / 1m

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1

Table of Contents:

Product Includes ..............................2

Cradle Overview .............................2

Supported Mobile Devices ...............3

When the Handheld Monitor is

Docked in the Cradle .......................3

Getting Started ...............................4

iPhone®/iPad® Ethernet Setup ........5

iPhone®/iPad® WiFi Setup ..............6

Using the iPhone®/iPad® App ........8

Live View ...............................................8

Zooming in Live View ..............................8

Viewing and Sharing Snapshots ................9

Changing the Cradle Password ...............10

Changing the Video Quality ................... 11

Android Ethernet Setup .................12

Android Wi-Fi Setup ......................14

Using the Android App ..................17

Live View .............................................17

Zooming in Live View ............................17

Viewing and Sharing Snapshots ..............18

Changing the Cradle Password ...............19

Changing the Video Quality ................... 20

Technical Specifications .................22

Cradle ................................................. 22

Troubleshooting ............................23

Need Help? ...................................24

2

Product Includes

x1

WiFi Charging Cradle

Ethernet Cable

x1

Cradle Overview

Charging/network connector

Stand-up guides

Handheld monitor and camera(s) may be
sold separately, depending on product
configuration.

Antenna

Ethernet Port

Service Only

Power Port

Power Adapter

x1

Reset button

QR Code
UID Code

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3

Supported Mobile Devices

• iPhone®/iPad®: iOS v.5.1 and above.

• Android™: Android™ v.2.2 and above.

When the Handheld Monitor is
Docked in the Cradle

When the handheld monitor is docked in the cradle,
the battery charges. After completing setup, you may
connect to it using a smartphone or tablet at any time.

When no one is connected remotely using
a smartphone or tablet, you may use all
monitor functions except:

• The handheld monitor cannot be turned off.

• AV output to a TV is disabled.

When someone is connected to the cameras
using a smartphone or tablet, you will not
be able to use the buttons or menus on the

handheld monitor. An icon appears on the

handheld monitor when someone is connected using
the apps.

If Manual Recording is in progress when someone
connects remotely, the recording will be stopped and it
does not resume when they disconnect.

If Auto Recording (LW3400 Series only) is in
progress, recording is stopped when someone
connects remotely. When that person disconnects,
recording will resume the next time motion is detected.

If Schedule Recording (LW3400 Series only) is
in progress, recording is stopped when someone
connects remotely. When that person disconnects,
recording will resume for the remainder of the
schedule.

While viewing on a smartphone or tablet, you may
press to take a snapshot of the camera if you wish
to record an event.

For the latest compatibility list, visit
www.lorextechnology.com.

NOTE: A minimum upload speed of 512Kbps is
required. An upload speed of 1Mbps or higher is
recommended for best performance.
NOTE: Up to 3 users can be connected to the cradle
at the same time.

The Lorex Care app supports:

4

Getting Started

4

On your smartphone or tablet, download
Lorex Care for free from the App StoreSM
(iPhone®/iPad®) or the Google Play Store
(Android™).

1

Connect the cradle power adapter to the
cradle. Connect the other end to a power
outlet.

2

Place the monitor onto the power/network
connector on the cradle. Use the stand-up
guides to help place the monitor.

Power/network
connector

The next steps in the setup depend if you are
connecting to the cradle using an iPhone®/
iPad® or Android™ device.

3

Connect the cradle to your router using an
Ethernet cable (included).

NOTE: Ensure the switch on the back is set to
INTERNET mode. DIRECT mode is for service
use only. Disconnect and reconnect the power
adapter after changing to INTERNET mode.

INTERNET

For iPhone®/iPad®:

go to page 5

For Android™:

go to page 12

The monitor will charge when connected
to the cradle. It takes 5 hours to fully charge

the monitor.

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5

1

Touch the Lorex Care icon to
launch the app.

iPhone®/iPad® Ethernet Setup

2

Enter the ID code for the cradle in
one of the following ways:

Option B. Tap Add and manually enter the UID
printed below the QR code on the side of the cradle.
You may need to do this if your device does not have a
camera (for example, 1st generation iPads).

Option A. Tap QRCode and scan the QR code on
the side of the cradle using your device’s camera.

Option C. If your device is on the same network as
the cradle, it will detect the cradle UID. Tap the UID to
enter.

3

B

A

C

Enter a name for
your system

Enter the default
password 000000

4

Tap Save

••••••

6

5

The system will show up in your Device
List with an Online status.

Select your system
to connect

The app will connect to your monitor and stream
live video from your cameras.

To connect the cradle to your Wi-Fi
network, see below.

iPhone®/iPad® WiFi Setup

1

Open the Device List screen in Lorex
Care. Press Back if you are currently

connected to a camera.

2

Tap next to
the Wi-Fi cradle

3

Tap Advanced
Setting

4

Tap WiFi

NOTE: For best performance, it is recommended

to place the cradle somewhere with good signal
strength from your router.

NOTE: If your network name (SSID) contains a
space, you must change it to omit any spaces.
Check your router’s user guide for details on how
to change the network name.

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7

6

Enter the
password for your
Wi-Fi network

••••••

Tap Join

7

Press 3 times to return to the
Device List.

9

Tap the monitor
to connect

8

Remove the Ethernet cable from the
cradle.

Congratulations! You have successfully connected
the cradle to your Wi-Fi network. You can now
place the cradle in any location with good signal
to your Wi-Fi network.

NOTE: The Wi-Fi cradle must be connected to
power and the monitor must be on the cradle to
connect to the system on your phone or tablet.

Select your Wi-Fi
network

5

The cradle will scan for available Wi-Fi
networks.

8

Using the iPhone®/iPad® App

Live View

You can view your camera in either portrait or
landscape mode.

View/share snapshots

Take snapshot

Mute audio

Listen to camera

Return to
Device List

Select
channel

Pinch open to zoom in

Zooming in Live View

NOTE: The controls above are only shown in
portrait mode.

When zoomed in, press
and drag to move the
zoom area
P/T camera only:
When zoomed all the
way out, press and drag
to control the camera.

You can zoom in on the video in landscape or
portrait mode.

Pinch close to zoom out

Touch Gesture icons are attributed to the Wikimedia Foundation according
to the Creative Commons Licence

NOTE: There may be a delay of a few seconds when
controlling the P/T camera.

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9

2

Tap to open snapshot

1

To share snapshots:

Then tap Share

Viewing and Sharing Snapshots

You can take snapshots of live video from your
cameras by pressing . You can view or share
snapshots using the app.

To view snapshots:

1

Tap

In live view, tap to
view snapshots

2

Tap to save snapshot
to Photos

Tap to email snapshot

OR

NOTE: Your email settings must be configured to

share the snapshot using email. See the User Guide
for your iPhone®/iPad® for details.

10

Changing the Cradle Password

The default password is 000000. It is
recommended to create your own password to
ensure that no one may access your video.

To change the password:

1

Open the Device List screen in Lorex
Care. Press if you are currently

connected to a camera.

2

Tap next to
the cradle

3

4

Tap Change
Password

Enter old password

Enter new password

5

Confirm new
password

Tap OK. Press two times to return
to the Device List.

6

7

Tap the monitor
to connect

Record your password:_______________________

TIP: If you forget your password, press and hold the
Reset button on the cradle for 5 seconds, it will reset
using the default 000000 password.

Tap Advanced

Setting

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11

Changing the Video Quality

The video quality can be increased for fast
Internet connections or decreased to improve the
video performance.

If the video is choppy or slow, it is recommended
to reduce the video quality setting.

To change the video quality:

1

Open the Device List screen in Lorex
Care. Press if you are currently

connected to a camera.

2

Tap next to
the cradle

3

4

Tap Video
Quality

Select the desired
video quality

5

6

Tap three times to return to Device
List.

Tap Advanced

Setting

12

3

NOTE: You may be prompted to select the app that

will be used to scan the QR code. Select Google and
press Always to continue.

Select Google

Press Always

1

Touch the Lorex Care icon to
launch the app.

2

Tap Click here
to add device

Android Ethernet Setup

Option C. Tap UID and manually enter the UID
printed on the side of the cradle. You may need to do
this if your device does not have a camera.

Option A. Tap Scan and scan the QR code on the
side of the cradle using your device’s camera.

Option B. If your device is on the same network as
the cradle, tap Search. The app will detect the cradle
UID. Tap the UID to enter.

Enter the ID code for the cradle in
one of the following ways:

B

A

C

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13

Enter the default
password 000000

Enter a name for your
monitor

4

Tap OK

5

Select your device
to connect

The cradle will show up in your Device List
with an Online status.

The app will connect to your system and stream
live video from your cameras.

To connect the cradle to your Wi-Fi
network, see the next page.

14

Android Wi-Fi Setup

1

You must connect the cradle to the Internet
using an Ethernet cable before you can
connect it to your Wi-Fi network. Complete
the Ethernet setup as described in “Android
Ethernet Setup” on page 12.

2

Open the Device List screen in Lorex
Care. Press if you are currently

connected to a camera.

3

Tap next to the
Wi-Fi cradle

4

Tap Edit Device

5

NOTE: For best performance, it is recommended

to place the cradle somewhere with good signal
strength from your router.

Tap Advanced

NOTE: If your network name (SSID) contains a
space, you must change it to omit any spaces.
Check your router’s user guide for details on how
to change the network name.

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15

The cradle scans for available Wi-Fi
networks.

7

Tap

Then, select your
Wi-Fi network

6

Tap Manage
Wi-Fi networks

16

8

Enter your Wi-Fi
network’s password

Tap OK

The cradle will connect to your Wi-Fi network. Once
connected, it will say Connected below the network
name.

Connected

9

Tap OK twice to return to the Device List.

10

Remove the Ethernet cable from the
cradle.

11

Congratulations! You have successfully connected
the cradle to your Wi-Fi network. You can now
place the cradle in any location with good signal
to your Wi-Fi network.

NOTE: The Wi-Fi cradle must be connected to
power and the monitor must be on the cradle to
connect to the camera on your phone or tablet.

Tap to connect
to the cradle

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17

Using the Android App

Live View

You can view your camera in either portrait or
landscape mode.

Pinch open to zoom in

Zooming in Live View

When zoomed in, press
and drag to move the
zoom area
P/T camera only:
When zoomed all the
way out, press and drag
to control the camera.

You can zoom in on the video in landscape or
portrait mode.

Pinch close to zoom out

Touch Gesture icons are attributed to the Wikimedia Foundation according
to the Creative Commons Licence

Take
snapshot

View/share
snapshots

Mute
audio

Exit live view

Listen to camera

Change
channel

NOTE: There may be a delay of a few seconds when
controlling the P/T camera.

18

2

Tap to open snapshot

1

To share snapshots:

Then tap Share

Viewing and Sharing Snapshots

You can take snapshots of live video from your
cameras by pressing . You can view or

share snapshots using the app.

Snapshots are saved in .jpg format. They are
saved to the /DCIM/LorexCare folder on your
device’s memory.

To view snapshots:

1

Tap

In live view, tap to view
snapshots

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19

2

Select the app you would like
to share the snapshot with and
use the app to share the file

Lorex does not provide support for apps
not published by Lorex.

Changing the Cradle Password

The default password is 000000. It is
recommended to create your own password to
ensure that no one may access your video.

To change the password:

1

Open the Device List screen in Lorex
Care. Press if you are currently

connected to a camera.

2

Tap next to the
Wi-Fi cradle

3

Tap Edit Device

Tap Advanced

4

20

5

Tap Change Password

6

Enter old password

Enter new password

Confirm new password

Tap OK

7

Tap OK twice to return to Device List.

8

Select your
system to connect

Changing the Video Quality

The video quality can be increased for fast
Internet connections or decreased to improve the
video performance.

If the video is choppy or slow, it is recommended
to reduce the video quality setting.

To change the video quality:

1

Open the Device List screen in Lorex
Care. Press if you are currently

connected to a camera.

2

Tap next to the
cradle

Record your password:_______________________

TIP: If you forget your password, press and hold the
Reset button on the cradle for 5 seconds, it will reset
using the default 000000 password.

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21

3

Tap Edit Device

Tap, then select
the desired
video quality

5

Tap OK

Tap OK to return to Device List.

6

4

Tap Advanced

22

Technical Specifications

Cradle

Compatible Lorex
Products

CARE ‘N’ SHARE Series

LW3400 Series
Wi-Fi IEEE 802.11 b / g / n
Wi-Fi Encryption WEP / WPA / WPA2 / WPA2 PSK
Wi-Fi Frequency 2.4GHz
Ethernet 10/100M Ethernet port
DHCP DHCP Client / Server
Mobile Apps iOS (v. 5.1 and higher)

Android™ (v. 2.2 and higher)
Power Adapter 5.0V DC 1500mA
Weight 0.2lbs / 0.1kg
Operation

Temperature

32 ~ 104°F / 0 ~ 40°C

3.2in
82mm

3.5in
88mm

2.6in
65mm

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23

Troubleshooting

Problem Solution

Cannot connect to
the monitor on my
smartphone or tablet

• Monitor is not placed on
the cradle. The monitor must
be on the cradle to enable
remote connectivity.

• Make sure the cradle is
connected to power using the
cradle power adapter. The
cradle cannot use the power
adapter for the monitor or
cameras.

• Ethernet cable not connected
or Wi-Fi network not set up.
Connect an Ethernet cable to
the cradle and connect the
other end to your router. For
details, see “iPhone®/iPad®
Ethernet Setup” on page
5 or “Android Ethernet
Setup” on page 12.

• Ensure the switch on the
back of the cradle is set to
INTERNET mode. DIRECT
mode is for service use only.
Disconnect and reconnect the
power adapter after switching
to INTERNET mode.

I have forgotten the
password to the
cradle

• The default password is

000000.

• Press and hold the Reset
button on the cradle with
a paper clip or other thin
object for 5 seconds to reset
the cradle to the default
password, 000000. You will
need to re-enter your Wi-Fi
network in the cradle, as
this will cause the cradle to
forget any configured Wi-Fi
networks.

Cannot connect the
cradle to my Wi-Fi
network

• Double-check the password
for your Wi-Fi network.

• Make sure the cradle is in
range of your router.

• If there are any spaces in your
network name (SSID), you
must change your network
name to omit any spaces.

I do not see Live
Video controls on
the screen in the
iPhone®/iPad® app

• Controls are only shown when
the device is held in portrait
mode.

24

Product Support is available 24/7 including product
information, user guides, quick start guides, and FAQ’s
at www.lorextechnology.com/support

Need Help?

Problem Solution

The video is slow or
choppy

• This can occur if the Internet
connection to the cradle is
slow. Turn down the Video
Quality settings to improve the
performance.

• Please note that an upload
speed of 512Kbps is
required, and an upload
speed of 1Mbps is
recommended for best
performance.

• Cradle is out of range of the
Wi-Fi router. Move the cradle
closer to the Wi-Fi router or
connect the cradle to the
router with an Ethernet cable.

Cannot access
handheld monitor
menu or buttons

• You cannot access controls on
the monitor while users are
connected using the apps.

Handheld monitor
screen is frozen after
removing from the
cradle

• Press the Reset button on the
back of the handheld monitor
with a paper clip or other thin
object to reboot. Settings and
saved files are unaffected.