
VQ2020 Q-bot
Version: 1.0
Product Manual Date: 29/06/07
Confidential
Lo-Q plc, 2007
Page 2
Revision History
Date Version Description Author
29/06/07 1.0 First Issue T. Underwood
The information in this manual may change without notice. The manufacturer assumes no responsibility for
errors or omissions that may appear in this manual.
Copyright Lo-Q plc 2007. All rights reserved. No part of this manual may be transmitted or reproduced in any
form or by any means without the express written permission of Lo-Q plc.

VQ2020 Q-bot
Version: 1.0
Product Manual Date: 29/06/07
Confidential
Lo-Q plc, 2007
Page 3
Table of Contents
1. Introduction 4
1.1 General Description 4
1.2 Applications 4
2. Basic Operation 5
2.1 Overview 5
2.2 Video Training 5
A.
Approvals 6
A.1 Declaration of Conformity 6
A.2 Conformity Statement 6
B. Contact Information 7
B.1 UK Office 7
B.2 USA Office 7

VQ2020 Q-bot
Version: 1.0
Product Manual Date: 29/06/07
Confidential
Lo-Q plc, 2007
Page 4
User Manual
1. Introduction
1.1 General Description
The VQ2020 Q-bot is a portable hand-held device that is your interface to the Lo-Q VQ2020 Virtual
Queuing System. It communicates with the main server computer and other Q-bots using the 2.4GHz
unlicensed ISM radio band or via an Infrared link.
The Q-bot will show information and messages on the LCD and you can select various options using
the front panel buttons. The Q-bot also contains a sounder and vibro to alert you that a message is
waiting to be read.
1.2 Applications
The primary application of the Q-bot is as a ride reservation device used within the Lo-Q VQ2020
Virtual Queuing System.
Each guest or group of guests using the system is issued with a Q-bot. The LCD enables you to see
which rides are available on the system and directly reserve a ride using the buttons. Once reserved you
are given a time for your ride and alerted (sounder and Vibro) when your ride time approaches.

VQ2020 Q-bot
Version: 1.0
Product Manual Date: 29/06/07
Confidential
Lo-Q plc, 2007
Page 5
2. Basic Operation
2.1 Overview
The Q-bot is a very simple device to use, you navigate around the menus using the two front panel
push buttons. The left push button allows scrolling up and down through the current menu. The right
push button either selects the menu option or returns you to the previous menu.
To select a ride you scroll up or down to the desired ride using the left push button and then select the
ride using the right push button.
To cancel a ride you scroll up or down to the desired ride using the left push button and then select the
ride using the right push button, another screen is presented asking if you wish to cancel the ride, using
the left push button scroll to “yes” or “no” and then press select on the right push button.
2.2 Video Training
More details on how to use the Q-boy are provided in the video presented at the rental office. We
strongly advise all new guests to watch the brief demonstration, which will allow you to get the best
use out of your Q-bot.
If you have any questions please do not be afraid to ask a member of our staff, we will be more than
pleased to help you.

VQ2020 Q-bot
Version: 1.0
Product Manual Date: 29/06/07
Confidential
Lo-Q plc, 2007
Page 6
A. Approvals
A.1 Declaration of Conformity
Lo-Q plc
New Close
Greenlands
Henley-On-Thames
Oxfordshire
RG9 3AL
UK
Hereby declares that the following product:
Product Name: VQ2020 Q-bot
Model Number: Q2400-300
Conforms to the following standards:
FCC Part 15.249
A.2 Conformity Statement
FCC ID: QCX-Q2400-300
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions:
(1) This device may not cause harmful interference,
And
(2) This device must accept any interference received, including interference that may cause undesired
operation.

VQ2020 Q-bot
Version: 1.0
Product Manual Date: 29/06/07
Confidential
Lo-Q plc, 2007
Page 7
B. Contact Information
B.1 UK Office
Lo-Q plc
The Smith Centre
Fairmile
Henley-On-Thames
Oxfordshire
RG9 6AB
UK
Tel: +44(0) 1491 577 210
Fax: +44(0) 1491 577 270
E-mail: enquiries@lo-q.com
Web: lo-q.com
B.2 USA Office
Lo-Q Virtual Queuing USA Inc.
351 Thornton Road
Suite 119
Lithia Springs
GA 30122
USA
Tel: +1 678-838-6930
Fax: +1 678-838-6932
E-mail: enquiries@lo-qusa.com
Web: lo-qusa.com