LogLogic
Quick Start Guide
Software Release: 5.1
Document release: December 2010
Part No:
This manual supports LogLogic software release 4.9 and later releases until replaced by a newer edition.
LL40000-00E05100000
LogLogic Inc. Proprietary and Confidential
© 2004 — 2010 LogLogic, Inc.
Proprietary Information
This document contains proprietary and confidential information of LogLogic, Inc. and its licensors.
In accordance with the license, this document may not be copied, disclosed, modified, transmitted,
or translated except as permitted in writing by LogLogic, Inc.
Trademarks
"LogLogic" and the LogLogic logo are trademarks of LogLogic, Inc. in the United States and/or foreign countries.
All other company product names are trademarks or registered trademarks of their respective owners.
Notice
The information contained in this document is subject to change at any time without notice. All warranties with
respect to the software and accompanying documentation are set out exclusively in the Software License
Agreement or in the Product Purchase Agreement that covers the documentation.
LogLogic, Inc.
110 Rose Orchard Way Suite 200
San Jose, CA 95134
Tel: +1 408 215 5900
Fax: +1 408 774 1752
U.S. Toll Free: 888 347 3883
Email: info@loglogic.com
www.loglogic.com
LogLogic Inc. Proprietary and Confidential
Contents
About This Guide
Related Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Documentation Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Conventions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Chapter 1 Setting Up the LogLogic Appliance
Setting Up the Appliance with a Browser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Step 1: Connecting the Appliance to a Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Step 2: Logging in to the Appliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Step 3: Configuring Log Source Auto-Identification . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Step 4: Configuring Network Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Step 5: Setting the Time Zone and Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Setting Up the Appliance using the Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Using the Console to Set Up the Appliance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Appendix A External Hardware Descriptions
LX Product Family . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
LX Product Family Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
LX 510 and LX 1010 Appliances . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
LX 510 and LX 1010 Front Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
LX 510 and LX 1010 Rear Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
LX 820 Appliance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
LX 820 Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
LX 820 Rear Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
LX 1020 Appliance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
LX 1020 Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
LX 1020 Rear Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
LX 2010 Appliance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
LX 2010 Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
LX 2010 Rear Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
LX 4020 Appliance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
LX 4020 Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
LX 4020 Rear Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
ST Product Family . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
ST Product Family Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
ST 1020 Appliance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
ST 1020 Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
ST 1020 Rear Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Quick Start Guide 3
CONTENTS
ST 2010 Appliance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
ST 2010 Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
ST 2010 Rear Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
ST 2020-SAN Appliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
ST 2020-SAN Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
ST 2020-SAN Rear Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Supported Optical Cable Distances & Types. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
ST 3010 Appliance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
ST 3010 Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
ST 3010 Rear Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
ST 4020 Appliance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
ST 4020 Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
ST 4020 Rear Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
MX Product Family . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
MX Product Family Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
MX 2010 Appliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
MX 2010 Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
MX 2010 Rear Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
MX 3020 Appliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
MX 3020 Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
MX 3020 Rear Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
4 Quick Start Guide
Preface
About This Guide
The LogLogic® Appliance-based solution enables you to capture and manage log data
from all types of sources in your enterprise. LogLogic Appliances install within 10
minutes and begin collecting and aggregating data from connected log sources
immediately.
This document enables you to quickly set up your LogLogic Appliance and provides
descriptions of the Appliance hardware configurations.
Related Documents
The LogLogic documentation is available on the Solutions CD or on the LogLogic
Technical Support website – http:
//
www.loglogic.com/services/support. The
documentation includes Portable Document Format (PDF) files and Online Help
accessible from the LogLogic user interface.
To read the PDF documentation, you need a PDF file viewer such as Adobe Acrobat
Reader. You can download the Adobe Acrobat Reader at
http:
//
www.adobe.com.
The following documents contain additional information about the LogLogic Appliances:
LogLogic Release Notes — Provides information specific to the release including product
information, new features and functionality, resolved issues, known issues and any
late-breaking information. Check the LogLogic Support Web Site periodically for
further updates.
LogLogic Upgrade Guide—Describes how to upgrade the LogLogic Appliance software.
LogLogic Administration Guide — Describes how to administer the LogLogic solution
including managing users, managing log data storage, and managing new log sources
(devices).
LogLogic Management Appliance Guide — Describes how to manage multiple distributed
Appliances using an MA 2010 Appliance.
LogLogic Data Migration Guide — Describes how to migrate data from one LogLogic
Appliance to another.
LogLogic User Guide — Describes how to use the LogLogic solution, including for
managing reports, managing alerts, and performing searches.
Quick Start Guide 5
Technical Support
LogLogic Log Source Configuration Guide — Describes how to support log data from
various log sources. There is a separate manual for each supported log source. These
documents include documentation on LogLogic Collectors as well as documentation
on how to configure log sources to work with the LogLogic solution.
LogLogic Collector Guides — Describe how to implement support for using a LogLogic
Collector for specific log sources such as IBM i5/OS and ISS Site Protector.
LogLogic Web Services API Implementation Guide — Describes how to implement the
LogLogic Web Services APIs to manage reports, manage alerts, perform searches, and
administrate the system.
LogLogic Syslog Alert Message Format Quick Reference Guide — Describes the LogLogic
Syslog alert message format.
LogLogic Online Help — Describes the Appliance user interface, including descriptions
for each screen, tab, and element in the Appliance.
Technical Support
LogLogic is committed to the success of our customers and to ensuring our products
improve customers' ability to maintain secure, reliable networks. Although LogLogic
products are easy to use and maintain, occasional assistance might be necessary. LogLogic
provides timely and comprehensive customer support and technical assistance from
highly knowledgeable, experienced engineers who can help you maximize the
performance of your LogLogic Appliances.
To reach the LogLogic Support team:
Te lep h o ne :
Toll Free — 1-800-957-LOGS
Local —1-408-834-7480
Europe, Middle East, Africa (EMEA) or Asia Pacific (APAC): + 44 (0) 207 1170075 or
+44 (0) 8000 669970
Email: support@loglogic.com
Support Website: http:
//
www.loglogic.com/services/support
When contacting Customer Support, be prepared to provide the following information:
Your name, e-mail address, phone number, and fax number
Your company name and company address
Your machine type and release version
Serial number located on the back of the Appliance or the eth0 MAC address
A description of the problem and the content of pertinent error messages (if any)
6 Quick Start Guide
Documentation Support
Your feedback on LogLogic documentation is important to us. Send e-mail to
DocComments@loglogic.com if you have questions or comments. Your comments will be
reviewed and addressed by the LogLogic technical writing team.
In your e-mail message, please indicate the software name and version you are using, as
well as the title and document date of your documentation.
Conventions
LogLogic documentation uses the following conventions:
Caution: Highlights important situations that could potentially damage data or cause system failure.
IMPORTANT! Highlights key considerations to keep in mind.
About This Guide
Note: Provides additional information that is useful but not always essential.
Tip: Highlights guidelines and helpful hints.
This guide also uses the following conventions to highlight code and command-line
elements:
Monospace is used for programming elements (such as code fragments, objects,
methods, parameters, and HTML tags) and system elements (such as file names,
directories, paths, and URLs).
Monospace bold is used to distinguish system prompts or screen output from user
responses, as in this example:
username: system
home directory: home\app
Monospace italic is used for placeholders, which are general names that you
replace with names specific to your site, as in this example:
LogLogic_home_directory\upgrade\
Straight brackets signal options in command-line syntax.
ls [-AabCcdFfgiLlmnopqRrstux1] [-X attr] [path ...]
Quick Start Guide 7
Conventions
8 Quick Start Guide
CHAPTER 1
Setting Up the LogLogic Appliance
The LogLogic Quick Start Guide provides simple instructions for quickly getting started
with a new Appliance.
After you install the new LogLogic Appliance in its rack and it has power, set it up as
described in this chapter.
You can set up the Appliance either using the user interface via a web browser, or using
the command line interface via a console connection:
Setting Up the Appliance with a Browser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Setting Up the Appliance using the Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Once the Appliance is running, you want to configure it for your specific needs. For more
information, see the LogLogic Users Guide or LogLogic Administration Guide.
To upgrade an existing Appliance, see the LogLogic Upgrade Guide.
Setting Up the Appliance with a Browser
To set up a LogLogic Appliance using the browser:
Step 1: Connecting the Appliance to a Network on page 9
Step 2: Logging in to the Appliance on page 10
Step 3: Configuring Log Source Auto-Identification on page 10
Step 4: Configuring Network Settings on page 10
Step 5: Setting the Time Zone and Time on page 11
Step 1: Connecting the Appliance to a Network
Connect the Appliance to a network where you can access a 10.0.0.x network address
using a class “C” subnet mask (255.255.255.0). You can also connect to the Appliance via
an Ethernet crossover cable.
Note: The Appliance’s Default IP Address is 10.0.0.11. The Eth0 port needs to be connected to the
network because that is the only port configured on the Appliance by default at startup. The other
ports will work unless the Eth0 port is connected to the network.
Quick Start Guide 9
Setting Up the Appliance with a Browser
Step 2: Logging in to the Appliance
To log in to the Appliance server
1. Open Internet Explorer on your workstation and connect to the Appliance server by
entering https://10.0.0.11 in the browser address line.
2. Click YES to accept the certificate.
A login screen appears.
3. Enter the default username (admin) and password (admin).
The Appliance displays the End User License Agreement (EULA).
4. Accept the EULA.
The Appliance asks you to enter a new password, containing at least one number.
5. Enter a new password.
The Appliance displays the navigation menu, and a warning that the time is not yet set
on the Appliance. You can ignore this warning; it is addressed later in this procedure.
LogLogic recommends that you also create a secondary administrative account. You can
do this now or later. To add more user accounts, see the Managing Users chapter in the
LogLogic Administration Guide.
To change the admin password later, see the Setting User Preferences chapter in the
LogLogic Users Guide.
Step 3: Configuring Log Source Auto-Identification
1. Expand the Administration option in the left margin of the browser window.
2. Under Administration, select System Settings.
The General tab appears.
3. Next to Auto-identify Log Sources, click Yes.
4. If you want to enable SSH connections to the Appliance, next to Enable SSH Daemon
at Startup, click Yes.
5. Click Update.
Step 4: Configuring Network Settings
1. Click on the System Settings under Administration.
2. Click on the Network tab.
3. Type in the appropriate network information then click Update.
For more information on network settings, see the online help or the System Settings
chapter in the LogLogic Administration Guide.
4. Click Reboot Later. The reboot after changing Time settings satisfies the need to
reboot.
10 Quick Start Guide
CHAPTER 1 Setting Up the LogLogic Appliance
Step 5: Setting the Time Zone and Time
1. Under Administration > System Settings, select the Time tab.
2. Select the appropriate Time Zone from the Time Zone drop-down menu.
IMPORTANT! You must select the appropriate time zone for your Appliance. If you select an
incorrect time zone, your reports and CLI access might not function properly.
3. Select Update Time to define how to synchronize your local time.
4. Select how to update the Appliance time:
(Recommended) Select NTP Server to enter a Hostname or IP address for your NTP
server. This is the time server by which you want to synchronize your local time.
If you have multiple Appliances connected together, you must set up a common
external NTP server for all Appliances to ensure that the time on all Appliances is
synchronized. Ideally, this is the same NTP server used by the entire data center.
If you have no access to an external NTP server, you can use the Appliance running
as a Management Station as the common NTP server. All Appliances must have
their time settings in sync.
It is important to have an NTP server set up for a single Appliance as well.
Select Specify Time and manually define the system time (MMDDhhmmYY.ss).
5. Click Update to save your changes.
The Appliance prompts you that an immediate reboot is required.
6. Click OK to let the Appliance reboot for changes to take effect.
IMPORTANT! New settings do not go into effect until the Appliance is restarted.
Setting Up the Appliance using the Console
To set up a LogLogic Appliance using the console, you use a serial connection to log in
and set network and time zone settings, verify and save the settings, and reboot the
Appliance.
Note: For more information on CLI commands, see the LogLogic Administration Guide or, once
logged in to the console, the CLI help which is available by typing help at the command prompt.
Using the Console to Set Up the Appliance
1. Using a laptop or other terminal device, connect the Appliance to COM1 via a null
modem cable.
2. Open a terminal utility. Use the following communication settings:
9600 baud, Null, 8 bit, 1
Quick Start Guide 11
Setting Up the Appliance using the Console
Note: Use a serial console instead of an SSH connection. Network configuration changes can
disconnect an SSH connection during this procedure. In all circumstances, a serial connection
is maintained.
3. In the terminal program, log in as user root with password logapp.
a. If this is the first time you are setting up the Appliance, change the default password
to another password:
> passwd root
b. Follow the prompts, and be sure to make a note of the change. Do this for both the
CLI and shell logins.
Once logged in, you are automatically set to read/write mode. There is no read-only
console login.
4. Configure the network settings:
a. Set the Appliance IP address and interface network settings:
# set ip IP-address subnet-mask default-gateway interface-name
If you are bonding two interfaces together, use interface-name to indicate bond0
or bond1.
Example:
set ip 10.9.3.250 255.255.255.0 10.9.3.1 eth0
b. Set the DNS server IP address:
# set dns DNS-IP-address
Example:
set dns 10.1.1.5
5. Set the local time zone.
set timezone <Enter>
From the displayed menu, select the time zone where this Appliance is located.
6. Verify your settings:
> show changes
7. Save your changes:
> save
This updates the necessary files so that the network setting changes are permanent.
IMPORTANT! New settings do not go into effect until the Appliance is restarted.
8. View the new network settings to verify they are correct:
> show
9. Restart the network interface:
> network restart
12 Quick Start Guide
CHAPTER 1 Setting Up the LogLogic Appliance
10. Verify that the current running network settings are correct:
> show
11. (Highly recommended) Set up an NTP server, using the IP address or DNS name of the
NTP server:
set ntpserver time.nist.gov
12. Either reboot or halt the Appliance.
To reboot the Appliance type system reboot.
To halt the Appliance type system halt and wait for approximately 2 minutes for
the Appliance to cease operation before removing power.
CAUTION: When powering down the appliance it is important to follow a proper shutdown
procedure. Failure to comply could cause a corrupted file system, loss of data or a failure to
boot the Appliance.
Quick Start Guide 13
Setting Up the Appliance using the Console
14 Quick Start Guide
APPENDIX A
External Hardware Descriptions
This appendix provides a series of graphics displaying the external hardware and
provides the hardware specifications for the LogLogic™ family of products. Sorted by
Appliance family, every model is described.
Contents
LX Product Family. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
ST Product Family . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
MX Product Family . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Note: All LogLogic 2U Appliances come with mounting slides that you can use to mount to a 19-inch
enclosed equipment rack. Hardware such as brackets and screws are provided to secure the
Appliances to the 19-inch equipment rack.
Quick Start Guide 15
LX Product Family
LX Product Family
The LX product family includes the following Appliances:
LX 510
LX 820
LX 1010
LX 1020
LX 2010
LX 4020
LX Product Family Specifications
Hardware
Specifications
CPU Single Core
LX 510 * LX 1010 LX 820 LX 1020 LX 2010 LX 4020
Pentium 4
Single Core
Pentium 4
Quad Core
Xeon
Quad Core
Xeon
Dual Single Core
Opteron
Dual Quad Core
Xeon
Memory 512 MB 1 GB 4 GB 6 GB 4 GB 12 GB
Hard Drive 250 GB 250 GB 2x500 GB 2x1TB 8x250 GB 8TB
‡ No No RAID 1 RAID 1 RAID 10 RAID 10
RAID
AC Power Connections1112 (for
redundancy)
AC Input 100-240 V
50-60 Hz
100-240 V
50-60 Hz
100-240 V
50-60 Hz
100-240 V
50-60 Hz
2 (for
redundancy)
100-240 V
50-60 Hz
2 (for
redundancy)
100-240 V
50-60 Hz
Pow er Con su mpt io n 85 Watt s 8 5 Wa tts 120 Wat ts 160 Wat ts 300 Wat ts 440 Wa tt s
Heat Dissipation 290 BTU/hr 290 BTU/hr 410 BTU/hr 550 BTU/hr 1025 BTU/hr 1500 BTU/hr
AC Current 1.0 A @ 120V 1.0 A @ 120V 1.15 A @ 120V 1.35 A @ 120V 2.5A @ 120V 3.3A @ 120V
Operating Altitude -50 to 10,000 ft
-16 to 3048 m
-50 to 10,000 ft
-16 to 3048 m
-50 to 10,000 ft
-16 to 3048 m
-50 to 10,000 ft
-16 to 3048 m
-50 to 10,000 ft
-16 to 3048 m
-50 to 10,000 ft
-16 to 3048 m
Operating Temperature 10-35 degrees C. (Derate maximum temperature by 1 degree C per 300 meters above sea level for
Models 510, 1010, and 2010)
Relative Humidity 20-80% non-condensing
19” Rack Mount Chassis 1U 1U 1U 1U 2U 2U
Chassis Mounting Front panel attaches to rack or
cabinet
Rail kit provided.
Rails adjust 28” to 31” and attach to front and rear of rack or cabinet.
Caution: Rails cannot be properly mounted if adjusted to under 28”.
Chassis (W x H x D) 17.25 x 1.75 x19 inches (43.82 x 4.45 x 48.26 cm) - LX 510, LX 1010
17.5 x 1.75 x 21 inches (44.50 x 4.45 x 53.30 cm) - LX 820
17.5 x 3.5 x 28 inches
(44.45 x 8.89 x 71.12 cm)
17.25 x 1.75 x 27 inches (43.82 x 4.45 x 68.58 cm) - LX 1020
Weight 18 lb / 8.16 kg 18 lb / 8.16 kg 22 lb / 10.00 kg 28 lb / 12.73 kg 52 lb / 23.64 kg 52 lb / 23.64 kg
Ethernet 1x10/100(Eth0)
1x10/100/1000
Bonding Port Labeling Eth0 & Eth1 Eth0 & Eth1 Eth0 & Eth1 Eth2 & Eth3;
Console Connector
9-pin D-sub 9-pin D-sub 9-pin D-sub 9-pin D-sub 9-pin D-sub 9-pin D-sub
1x10/100(Eth0)
1x10/100/1000
3x10/100/1000 6x10/100/1000 1x10/100 (Eth0)
2x10/100/1000
Eth1 & Eth2 Eth2 & Eth3;
Eth4 & Eth5
6x10/100/1000
Eth4 & Eth5
(male) (null modem
cable provided)
* Note: Performance of the LX 510 is limited, as this product is intended for small volume deployments.
‡ 2U Appliance RAID includes a cache memory with internal battery backup. In the event of an unplanned power outage, the
battery will protect the integrity of the disk data for a maximum of 72 hours.
16 Quick Start Guide
LX 510 and LX 1010 Appliances
A
B
CDE
FG HIJ
LX 510 and LX 1010 Front Panel
ID Description
A Attention LED
B Power Button
LX 510 and LX 1010 Rear Panel
APPENDIX A External Hardware Descriptions
ID Description
C Cooling Fan
DPower Source
EPower Switch
F USB Ports (x3)
GSerial Port
HVideo Port
I, J Eth1 and Eth0 Ports
Quick Start Guide 17
LX Product Family
A
B
CD
E F/G H I J
LX 820 Appliance
LX 820 Front Panel
ID Description
A Attention LED
B Power Button
LX 820 Rear Panel
ID Description
CPower Source
D Cooling Fan
E USB Ports (x4)
FVideo Port
GSerial Port
HEth 2 Port
IEth 0 Port
JEth 1 Port
18 Quick Start Guide
LX 1020 Appliance
A
B
CD E
F G/H F I J K L
LX 1020 Front Panel
ID Description
A Attention LED
B Power Button
LX 1020 Rear Panel
APPENDIX A External Hardware Descriptions
ID Description
C Cooling Fan
DPower Source
EAlarm Reset
F USB Ports (x2)
GVideo Port
HSerial Port
I Eth 3 and Eth 2 Ports
J Eth 1 and Eth 0 Ports
K, L Eth 5 and Eth 4 Ports
Quick Start Guide 19
LX Product Family
A
B
CD
E
F
G
IJ KH
LX 2010 Appliance
LX 2010 Front Panel
ID Description
A Attention LED
B Power Button
LX 2010 Rear Panel
ID Description
C Power Module (x2)
DPower Source (x2)
EAlarm Reset
F USB Ports (x2)
GEth0 Port
HSerial Port
IVideo Port
JEth1 Port
KEth2 Port
20 Quick Start Guide
LX 4020 Appliance
A
B
CD E
FG/H I J KF
LX 4020 Front Panel
ID Description
A Attention LED
B Power Button
LX 4020 Rear Panel
APPENDIX A External Hardware Descriptions
ID Description
C Power Module
DPower Source
EAlarm Reset
F USB Ports (x2)
GSerial Port
HVideo Port
I Eth 3 & Eth 2 Ports
J Eth 1 & Eth 0 Ports
K Eth 4 & Eth 5 Ports
Quick Start Guide 21
ST Product Family
ST Product Family
The ST product family includes the following Appliances:
ST 1020
ST 2010
ST 2020-SAN (Storage Area Network)
ST 3010
ST 4020
ST Product Family Specifications
Hardware
Specifications
CPU Quad Core Xeon Dual Single Core
ST 1020 ST 2010 ST 2020-SAN ST 3010 ST 4020
Opteron
2 Quad Xeon Dual Single Core
Opteron
Dual Quad Core Xeon
Memory 6 GB 2 GB 12 GB 2 GB 12 GB
Hard Drive 2TB 2x250 GB 2x1 TB 8x500 GB 8x1 TB
* RAID 1 RAID 1 RAID 1 RAID 5 + Spare RAID 5 + Spare
RAID
AC Power Connections 2 (for
redundancy)
AC Input 100-240 V
50-60 Hz
2 (for
redundancy)
100-240 V
50-60 Hz
2 (for
redundancy)
100-240 V
50-60 Hz
2 (for
redundancy)
100-240 V
50-60 Hz
2 (for
redundancy)
100-240 V
50-60 Hz
Power Consumption 160 Watts 300 Watts 270 Watts 300 Watts 450 Watts
Heat Dissipation 550 BTU/hr 1025 BTU/hr 950 BTU/hr 1025 BTU/hr 1500 BTU/hr
AC Current 1.3 A @ 120V 2.5 A @ 120V 2.2 A @ 120V 2.5A @ 120V 3.3 A @ 120V
Operating Altitude -50 to 10,000 ft
-16 to 3048 m
Operating
Temperature
10-35 degrees C.
(Derate maximum temperature by 1 degree C per 300 meters above sea level for Models 2010 and 3010)
-50 to 10,000 ft
-16 to 3048 m
-50 to 10,000 ft
-16 to 3048 m
-50 to 10,000 ft
-16 to 3048 m
-50 to 10,000 ft
-16 to 3048 m
Relative Humidity 20-80% non-condensing
19” Rack Mount
1U 2U 1U 2U 2U
Chassis
Chassis mounting Rail kit provided.
Each rail adjusts from 28” to 31” and attaches to front and rear of rack or cabinet.
Caution: Rails cannot be properly mounted if adjusted to under 28”.
Chassis (W x H x D) 17.25 x 1.75 x 27 inches (43.82 x 4.45 x 68.58 cm) - ST 1020, ST 2020-SAN
17.50 x 3.50 x 28 inches (44.45 x 8.89 x 71.12 cm) - ST 2010, ST 3010, ST 4020
Weight 28 lb / 12.73 kg 42 lb / 20.41 kg 30 lb / 13.64 kg 52 lb / 23.64 kg 52 lb / 23.64 kg
Ethernet 6x10/100/1000 1x10/100 (Eth0)
4x10/100/1000
4x10/100/1000 1x10/100 (Eth0)
5x10/100/1000
6x10/100/1000
Bonding Port Labeling Eth2&3; Eth4&5 Eth1&2; Eth3&4 Eth2&3/FC1&2 Eth1&2; Eth3&4 Eth2&3; Eth4&5
Console Connector
9-pin D-sub 9-pin D-sub 9-pin D-sub 9-pin D-sub 9-pin D-sub
(male) (null modem
cable provided)
* 2U Appliance RAID includes a cache memory with internal battery backup. In the event of an unplanned power outage, the
battery will protect the integrity of the disk data for a maximum of 72 hours.
22 Quick Start Guide
ST 1020 Appliance
A
B
CD E
F G/H F I J K L
ST 1020 Front Panel
ID Description
A Attention LED
B Power Button
ST 1020 Rear Panel
APPENDIX A External Hardware Descriptions
ID Description
C Cooling Fan (x2)
DPower Source (x2)
EAlarm Reset
F USB Ports (x2)
GVideo Port
HSerial Port
I Eth 3 and Eth 2 Ports
J Eth 1 and Eth 0 Ports
K, L Eth 5 and Eth 4 Ports
Quick Start Guide 23
ST Product Family
A
B
CD
E
F
G
IJ KH
M
L
ST 2010 Appliance
ST 2010 Front Panel
ID Description
A Attention LED
B Power Button
ST 2010 Rear Panel
ID Description ID Description
C Power Module (x2) I Video Port
D Power Source (x2) J Eth1 Port
E Alarm Reset K Eth2 Port
F USB Ports (x2) L Eth3 Port
GEth0 Port MEth4 Port
HSerial Port
24 Quick Start Guide
ST 2020-SAN Appliance
A
B
ST 2020-SAN Front Panel
ID Description
A Attention LED
B Power Button
ST 2020-SAN Rear Panel
APPENDIX A External Hardware Descriptions
C D E F G / H F I /J K /L FC 1& 2
ID Description
C Power Module (x2)
DPower Source (x2)
EAlarm Reset
F USB Ports (x2)
GVideo Port
HSerial Port
I Eth 3 Port
JEth 2 Port
KEth 1 Port
LEth 0 Port
FC Fibre Channel 1 & 2
Supported Optical Cable Distances & Types
Cable Type and Distance (meters)
Rate OM1 OM2 OM3
2Gbps 150 300 500
4Gbps 70 150 380
8Gbps 121 50 150
Quick Start Guide 25
ST Product Family
A
B
CD
E
F
G
IJ K H
M
L
ST 3010 Appliance
ST 3010 Front Panel
ID Description
A Attention LED
B Power Button
ST 3010 Rear Panel
ID Description ID Description
C Power Module (x2) I Video Port
D Power Source (x2) J Eth1 Port
E Alarm Reset K Eth2 Port
F USB Ports (x2) L Eth3 Port
GEth0 Port MEth4 Port
HSerial Port
26 Quick Start Guide
ST 4020 Appliance
A
B
CD E
FG/H I J KF
ST 4020 Front Panel
ID Description
A Attention LED
B Power Button
ST 4020 Rear Panel
APPENDIX A External Hardware Descriptions
ID Description
C Power Module
DPower Source
EAlarm Reset
F USB Ports (x2)
GSerial Port
HVideo Port
I Eth 3 & Eth 2 Ports
J Eth 1 & Eth 0 Ports
K Eth 4 & Eth 5 Ports
Quick Start Guide 27
MX Product Family
MX Product Family
The MX product family contains the MX 2010 and MX 3020 Appliances.
MX Product Family Specifications
Hardware Specifications MX 2010 MX 3020
CPU Dual Single Core Opteron Quad Core Xeon
Memory 4 GB 6 GB
Hard Drive 8x250 GB 8x500 GB
* RAID 10 RAID 10
RAID
AC Power Connections 2 (for redundancy) 2 (for redundancy)
AC Input 100-240 V
50-60 Hz
Power Consumption 300 Watts 450 Watts
Heat Dissipation 1025 BTU/hr 1500 BTU/hr
AC Current 2.5A @ 120V 3.3A @ 120V
Operating Altitude -50 to 10,000 ft
-16 to 3048 m
Operating Temperature
Relative Humidity 20-80% non-condensing 20-80% non-condensing
19” Rack Mount Chassis 2U 2U
Chassis Mounting Rail kit provided.
Chassis (W x H x D) 17.5 x 3.5 x 28 inches
Weight 52 lb / 23.64 kg 52 lb / 23.64 kg
Ethernet 1 x 10/100 (Eth0)
Bonding Port Labeling Eth1 & Eth2 Eth2&3/Eth4&5
Console Connector (male)
(null modem cable provided)
10-35 degrees C. (Derate maximum temperature by 1 degree C per
300 meters above sea level for Model 2010)
Each rail adjusts from 28” to 31” and attaches to front and rear of
rack or cabinet.
Caution: Rails cannot be properly mounted if adjusted to under
28”.
44.45 x 8.89 x 71.12 cm
2 x 10/100/1000
9-pin D-sub 9-pin D-sub
100-240 V
50-60 Hz
-50 to 10,000 ft
-16 to 3048 m
17.5 x 3.5 x 28 inches
44.45 x 8.89 x 71.12 cm
6x10/100/1000
* 2U Appliance RAID includes a cache memory with internal battery backup. In the event of an
unplanned power outage, the battery will protect the integrity of the disk data for a maximum of
72 hours.
28 Quick Start Guide
MX 2010 Appliance
A
B
CD
E
F
G
IJ KH
MX 2010 Front Panel
ID Description
A Attention LED
B Power Button
MX 2010 Rear Panel
APPENDIX A External Hardware Descriptions
ID Description
C Power Module (x2)
DPower Source (x2)
EAlarm Reset
F USB Ports (x2)
GEth0 Port
HSerial Port
IVideo Port
JEth1 Port
KEth2 Port
Quick Start Guide 29
MX 3020 Appliance
A
B
CD E
FG/H I J KF
MX 3020 Front Panel
ID Description
A Attention LED
B Power Button
MX 3020 Rear Panel
ID Description
C Power Module
DPower Source
EAlarm Reset
F USB Ports (x2)
GSerial Port
HVideo Port
I Eth 3 & Eth 2 Ports
J Eth 1 & Eth 0 Ports
K Eth 4 & Eth 5 Ports
30 Quick Start Guide
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