Connect IR devices directly
when used with
Harmony Pro 2400 Hub.
7. Three 3.5mm to IR
emitters
IR emitters attach directly
to device IR windows for
more precise control than
a general IR blaster.
x3
Congratulations on the purchase of
Harmony Pro 2400
1
Harmony Pro 2400 Hub is the center of your Harmony system
— always keep it powered on!
1. The hub receives commands from the remote, mobile app,
as well as approved partner manufacturers. The remote itself
does not send commands directly to devices unless it has been
congured to do so from the Harmony app or remote.
2. The hub sends commands to entertainment and home
control devices over Bluetooth, a cloud based and local
network API (IP), or with infrared signals (IR) depending on
the specic device.
3. Harmony Pro 2400 is also equipped with a detachable SMA
antenna. The included antenna is designed to increase
RF range between the remote and hub, and can be used
with a cable lead to move the antenna to a location with
less interference. An example would be moving the antenna
outside a rack in order to increase reception. For more
information, please visit: support.myharmony.com/pro
2
English 5
Lets Get Started
STEP 1
Properly positioning the hub
Charging station Harmony Pro 2400 RemoteHarmony Hub
Harmony Pro 2400 Hub can be placed in any unobstructed
location where IR signals can be transmitted to AV equipment.
It can also be placed in cabinets using 3.5mm IR emitters or
3.5mm male to male cables positioned properly and connected
to the hub.
6 English
Power Options
Harmony Pro 2400 hub can be powered by the
included AC adapter, or a PoE connected Ethernet
cable. When using a PoE connected Ethernet
cable, the AC adapter is not required.
Once plugged in, the hub takes approximately
30 seconds to power up. The LED will glow red
initially, then ash red when ready to pair with
your BT enabled mobile device. Once it has
successfully been connected to a Harmony
account the LED will glow green (Step 3).
STEP 2
Charge your Remote
Plug in the charging station and place the remote in it.
Keep the remote in the charging station until setup is complete.
The remote will hold a charge for 2-3 days of typical use. Make sure
your client knows they should place the remote in the charging
base when they aren’t using it.
English 7
STEP 3
Install the Harmony App
•
Visit the Apple App Store or Google Play and install the
Harmony App.
Open your Logitech Pro Portal Account
You’ll need a Logitech Pro Portal account to take advantage of
features only available to dealers in the portal. If you don’t already
have a dealer account, please visit pro.myharmony.com
In addition to managing all of your clients, you can program
and push syncs while o-site to decrease the need for truck
rolls. You also gain access to online training, collateral, webinars,
and other tools created specically for the installer channel.
For more detailed instructions and product info, please visit
support.myharmony.com/pro
The remainder of the setup will be done using your iOS or
Android mobile device. Make sure the Bluetooth® connection
on your mobile device is turned on. See the next section for
an overview of what to expect.
8 English
Mobile App Setup Overview
Make sure you’ve signed up as a dealer on the Logitech Pro
Portal and downloaded the Harmony mobile app.
•
Log into your Logitech Pro Portal account. Select add client
or add remote. If you don’t currently have a dealer account,
go to: pro.myharmony.com to sign up.
•
Set up client account. The Harmony app will auto launch
and prompt you to enter your client’s email and information.
The remote can initially be programmed without a password
so the client doesn’t need to be immediately available to start
programming.
•
Scan your network. Harmony automatically looks for devices
that can be controlled and adds them without the need to
enter IP or MAC information (e.g. Sonos, Lutron, Nest, Roku,
Hue, Smart TVs).
•
Add home entertainment devices.For products not
found during the network scan, just enter the manufacturer
and model number (e.g. TV, cable box, AVR, game console,
Blu-ray player).
•
Add home control devices. Harmony suppor ts various
devices such as select lights, locks, thermostats and home
control platforms. See Home Controls Explained section for
further detail.
•
Create Activities. You’ll be guided through creating
Activities such as Watch TV, Listen to Music, and Good Night.
See the One-touch Activities section below for further details.
•
Software update and sync. Your remote’s software may
need to be updated. If necessary (you will be informed after
completing mobile setup), simply keep the remote in the cradle.
The remote will show it’s syncing and when it’s done and ready
to use.
English 9
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